{"metadata":{"transaction_key":"deprecated","request_id":"019f015f-b706-7d81-bce0-c448725c524f","sha256":"92a3a3f74f7a8a963ef0b8b86f77a7fead07745fdfd9e80bc6d21402c94cbf72","created":"2026-06-26T00:41:18.598Z","duration":6.1919374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"I'm on the phone right now. Leave your name and number, and I'll call you back later.","confidence":1.0,"words":[{"word":"i'm","start":0.88,"end":1.12,"confidence":0.93237305,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.10644686222076416},{"word":"on","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.13322177529335022},{"word":"the","start":1.28,"end":1.36,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.041686296463012695},{"word":"phone","start":1.36,"end":1.5999999,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.021651938557624817},{"word":"right","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.1081325113773346},{"word":"now","start":1.8399999,"end":2.08,"confidence":0.99853516,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.07463604211807251},{"word":"leave","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.004259765148162842},{"word":"your","start":2.32,"end":2.56,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.048254355788230896},{"word":"name","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.00030988454818725586},{"word":"and","start":2.72,"end":2.8799999,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.00968480110168457},{"word":"number","start":2.8799999,"end":3.04,"confidence":0.8964844,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.02593240886926651},{"word":"and","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07723070681095123},{"word":"i'll","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08309245109558105},{"word":"call","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.058045774698257446},{"word":"you","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07031455636024475},{"word":"back","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.09647652506828308},{"word":"later","start":3.84,"end":4.34,"confidence":0.9995117,"punctuated_word":"later.","sentiment":"neutral","sentiment_score":0.03615737333893776}],"paragraphs":{"transcript":"\nI'm on the phone right now. Leave your name and number, and I'll call you back later.","paragraphs":[{"sentences":[{"text":"I'm on the phone right now.","start":0.88,"end":2.08,"sentiment":"neutral","sentiment_score":0.0809625710050265},{"text":"Leave your name and number, and I'll call you back later.","start":2.08,"end":4.34,"sentiment":"neutral","sentiment_score":0.018190384927121075}],"sentiment":"neutral","sentiment_score":0.0403452741310877,"num_words":17,"start":0.88,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm on the phone right now. Leave your name and number, and I'll call you back later.","paragraphs":[{"sentences":[{"text":"I'm on the phone right now.","start":0.88,"end":2.08,"sentiment":"neutral","sentiment_score":0.0809625710050265},{"text":"Leave your name and number, and I'll call you back later.","start":2.08,"end":4.34,"sentiment":"neutral","sentiment_score":0.018190384927121075}],"sentiment":"neutral","sentiment_score":0.0403452741310877,"channel":1,"num_words":17,"start":0.88,"end":4.34}]},"summary":{"result":"success","short":"I'm on the phone right now. Leave your name and number, and I'll call you back later."},"intents":{"segments":[{"text":"Leave your name and number, and I'll call you back later.","start_word":6,"end_word":16,"intents":[{"intent":"Request call back","confidence_score":0.07486702}]}]},"sentiments":{"segments":[{"text":"I'm on the phone right now. Leave your name and number, and I'll call you back later.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.05187156051397323}],"average":{"sentiment":"neutral","sentiment_score":0.05187155803044637}}}}