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Lendly. This is Jay. Hello?\n\nChannel 0: Oh, hi. Good morning.\n\nChannel 1: Hi.\n\nChannel 0: I I was yeah. This is Andrew, and I was trying to get a hold of Adam.\n\nChannel 1: Adam? Yeah. What was your name again? Sorry.\n\nChannel 0: Andrew.\n\nChannel 1: Yeah. Where were you calling from? Sorry,\n\nChannel 0: Oh, yes. I represent, Vigilance AI.\n\nChannel 1: Andrew. Sorry. What was that?\n\nChannel 0: Vigilance AI. It's\n\nChannel 1: Could\n\nChannel 0: a cybersecurity company.\n\nChannel 1: you could you spell that one out for me, sir?\n\nChannel 0: V I g I l\n\nChannel 1: V\n\nChannel 0: e\n\nChannel 1: I\n\nChannel 0: n\n\nChannel 1: g.\n\nChannel 0: s e.\n\nChannel 1: Sorry. Could you grab it for v I g I?\n\nChannel 0: L\n\nChannel 1: Yep.\n\nChannel 0: e\n\nChannel 1: Yep.\n\nChannel 0: n s\n\nChannel 1: Mhmm.\n\nChannel 0: e\n\nChannel 1: Yep.\n\nChannel 0: dot a I.\n\nChannel 1: No worries. Worries. I'll see if he's available. Give me two moments.\n\nChannel 0: Oh, thank you.\n\nChannel 1: Hi, Andrew. Are you still there?\n\nChannel 0: Yeah. Still here.\n\nChannel 1: Yeah. I can't get through to Adam. Sorry. Can I take a message if that's okay?\n\nChannel 0: It's alright. Actually, I'm I'm just going to call him back because I tried this number because he wasn't answering. So,\n\nChannel 1: Okay.\n\nChannel 0: yeah, it's all good. Thank you.\n\nChannel 1: Yeah. No worries. All good. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Lendly.","start":5.3599997,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.03682192787528038},{"text":"This is Jay.","start":5.7599998,"end":6.58,"sentiment":"neutral","sentiment_score":0.023705729593833286},{"text":"Hello?","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":0.0272933728992939}],"sentiment":"neutral","sentiment_score":0.02704649791121483,"channel":1,"num_words":5,"start":5.3599997,"end":11.3},{"sentences":[{"text":"Oh, hi.","start":12.639999,"end":13.46,"sentiment":"neutral","sentiment_score":0.16813384741544724},{"text":"Good 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The agent, Jay, asks for Andrew's name and company, and then offers to take a message if needed. Andrew decides to call Adam back later and ends the call."},"intents":{"segments":[{"text":"This is Andrew, and I was trying to get a hold of Adam. Adam?","start_word":14,"end_word":27,"intents":[{"intent":"Call adam","confidence_score":0.01860786}]},{"text":"you could you spell that one out for me, sir? V I g I l V e I n g. s e.","start_word":61,"end_word":82,"intents":[{"intent":"Spell name","confidence_score":0.78997266}]},{"text":"I'll see if he's available. Give me two moments.","start_word":108,"end_word":116,"intents":[{"intent":"Wait for call","confidence_score":0.0002066559}]},{"text":"Can I take a message if that's okay? It's alright.","start_word":137,"end_word":146,"intents":[{"intent":"Take message","confidence_score":0.5539943}]},{"text":"Actually, I'm I'm just going to call him back because I tried this number because he wasn't answering. 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