{"metadata":{"transaction_key":"deprecated","request_id":"019ea9b6-4f39-7f61-abb2-3950c0167325","sha256":"dcc4d2980d295d1c2ae4b62478245a73d7de1b54cd75eb5ba8826199b5cc067e","created":"2026-06-09T00:09:18.877Z","duration":6.4799376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached the mailbox of the Rolleza. I'm not available at the moment, but if you could","confidence":0.9970703,"words":[{"word":"hello","start":1.28,"end":1.68,"confidence":0.94018555,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.07047674059867859},{"word":"you've","start":1.68,"end":2.0,"confidence":0.9838867,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.06685671955347061},{"word":"reached","start":2.0,"end":2.32,"confidence":0.9970703,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.027806341648101807},{"word":"the","start":2.32,"end":2.3999999,"confidence":0.29638672,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.055202312767505646},{"word":"mailbox","start":2.3999999,"end":2.8799999,"confidence":0.94189453,"punctuated_word":"mailbox","sentiment":"neutral","sentiment_score":0.08853001147508621},{"word":"of","start":2.8799999,"end":3.36,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08311472088098526},{"word":"the","start":3.36,"end":3.52,"confidence":0.640625,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09264442324638368},{"word":"rolleza","start":3.52,"end":4.02,"confidence":0.4708252,"punctuated_word":"Rolleza.","sentiment":"neutral","sentiment_score":0.113210067152977},{"word":"i'm","start":4.16,"end":4.3199997,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4367237985134125},{"word":"not","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5405566692352295},{"word":"available","start":4.56,"end":5.04,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.4718549251556397},{"word":"at","start":5.04,"end":5.12,"confidence":0.98535156,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.4578602910041809},{"word":"the","start":5.12,"end":5.2799997,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.529703676700592},{"word":"moment","start":5.2799997,"end":5.6,"confidence":0.8334961,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.38662010431289673},{"word":"but","start":5.6,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1564185917377472},{"word":"if","start":5.8399997,"end":5.92,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1356986165046692},{"word":"you","start":5.92,"end":6.08,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11774252355098724},{"word":"could","start":6.08,"end":6.4799376,"confidence":0.99121094,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.0901307687163353}],"paragraphs":{"transcript":"\nHello. You've reached the mailbox of the Rolleza. I'm not available at the moment, but if you could","paragraphs":[{"sentences":[{"text":"Hello.","start":1.28,"end":1.68,"sentiment":"neutral","sentiment_score":0.07047674059867859},{"text":"You've reached the mailbox of the Rolleza.","start":1.68,"end":4.02,"sentiment":"neutral","sentiment_score":0.07533779953207288},{"text":"I'm not available at the moment, but if you could","start":4.16,"end":6.4799376,"sentiment":"neutral","sentiment_score":-0.332330996543169}],"sentiment":"neutral","sentiment_score":-0.15141492378380564,"num_words":18,"start":1.28,"end":6.4799376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached the mailbox of the Rolleza. I'm not available at the moment, but if you could","paragraphs":[{"sentences":[{"text":"Hello.","start":1.28,"end":1.68,"sentiment":"neutral","sentiment_score":0.07047674059867859},{"text":"You've reached the mailbox of the Rolleza.","start":1.68,"end":4.02,"sentiment":"neutral","sentiment_score":0.07533779953207288},{"text":"I'm not available at the moment, but if you could","start":4.16,"end":6.4799376,"sentiment":"neutral","sentiment_score":-0.332330996543169}],"sentiment":"neutral","sentiment_score":-0.15141492378380564,"channel":1,"num_words":18,"start":1.28,"end":6.4799376}]},"summary":{"result":"success","short":"Hello. You've reached the mailbox of the Rolleza. I'm not available at the moment, but if you could"},"intents":{"segments":[{"text":"You've reached the mailbox of the Rolleza.","start_word":1,"end_word":7,"intents":[{"intent":"Contact rollenza","confidence_score":0.025190298}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached the mailbox of the Rolleza.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.07911167293787003},{"text":"I'm not available at the moment, but if you could","start_word":8,"end_word":17,"sentiment":"negative","sentiment_score":-0.34281137585639954}],"average":{"sentiment":"neutral","sentiment_score":-0.13966323711253978}}}}