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hi, James. It's Andrew from Vigilance AI. Have we caught you in a bad time, James? Oh, yeah. Vigilance AI is our AI MDR platform.\n\nAnd, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick demo. Yeah. Certainly. I mean, I can send it to your email like I what I did before. The one that we have because it's been months already.\n\nSo it's tech@localresidential.com.au. Oh, yeah. Want me to spell it out for you? It's b I g I l e n s e dot a I. Yeah.\n\nVigilance AI. Oh, yeah. I can definitely do that. Alright. I'm sending it right now.\n\nI just sent it. Yeah. It's t e t h at local residential dot com dot a u. Maybe it's in spam. Right.\n\nJames. B r. Yep. Thank you. Local residence.\n\nSame thing. Okay. Gotcha. You're right. Sending it right now.\n\nResidential. I just sent it, James. Hopefully, this time. Were you able to get it? Miss.@localresidential.com.au.\n\nYeah. We have lots about sending you sending you this same kind of information text months ago. Ago. Dot com dot a u. Yeah.\n\nGot it. Got it. Alright. Either way, were you able to check our website, James? Oh, yeah.\n\nIt's v I g I l e n s e vigilance a I. Oh, yeah. I can certainly do that, James. I'm going to check on you after a week. Alright?\n\nYeah. Thank you for your time, James. You take care, mate. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, James.","start":4.4,"end":5.44,"sentiment":"neutral","sentiment_score":0.06133705750107765},{"text":"It's Andrew from Vigilance AI.","start":5.6,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.0971821054816246},{"text":"Have we caught you in a bad time, James?","start":8.559999,"end":10.66,"sentiment":"neutral","sentiment_score":-0.20820777200990254},{"text":"Oh, yeah.","start":13.674999,"end":14.235,"sentiment":"neutral","sentiment_score":0.08271706104278564},{"text":"Vigilance AI is our AI MDR platform.","start":14.235,"end":17.615,"sentiment":"neutral","sentiment_score":0.13576685317925044}],"sentiment":"neutral","sentiment_score":-0.0033902366860554768,"num_words":26,"start":4.4,"end":17.615},{"sentences":[{"text":"And, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick 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yeah.","start":66.42,"end":67.08,"sentiment":"neutral","sentiment_score":0.029382623732089996},{"text":"Want me to spell it out for you?","start":67.299995,"end":69.32,"sentiment":"neutral","sentiment_score":0.03085624147206545},{"text":"It's b I g I l e n s e dot a I.","start":69.619995,"end":78.245,"sentiment":"neutral","sentiment_score":0.013610902743843885},{"text":"Yeah.","start":85.105,"end":85.505,"sentiment":"neutral","sentiment_score":0.007554018869996071}],"sentiment":"neutral","sentiment_score":0.01998177777837824,"num_words":27,"start":53.345,"end":85.505},{"sentences":[{"text":"Vigilance AI.","start":85.505,"end":86.885,"sentiment":"neutral","sentiment_score":-0.00008127931505441666},{"text":"Oh, yeah.","start":95.909996,"end":96.39,"sentiment":"neutral","sentiment_score":0.1830441728234291},{"text":"I can definitely do 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spam.","start":160.1,"end":161.88,"sentiment":"negative","sentiment_score":-0.595755323767662},{"text":"Right.","start":177.57999,"end":177.9,"sentiment":"neutral","sentiment_score":-0.00559000950306654}],"sentiment":"neutral","sentiment_score":-0.08772545668256024,"num_words":23,"start":117.73,"end":177.9},{"sentences":[{"text":"James.","start":177.9,"end":178.4,"sentiment":"neutral","sentiment_score":-0.0944983884692192},{"text":"B r.","start":186.14,"end":186.7,"sentiment":"neutral","sentiment_score":0.012461700476706028},{"text":"Yep.","start":186.7,"end":187.2,"sentiment":"neutral","sentiment_score":0.14669601619243622},{"text":"Thank you.","start":187.26,"end":188.0,"sentiment":"positive","sentiment_score":0.4899469316005707},{"text":"Local residence.","start":192.08499,"end":193.22499,"sentiment":"neutral","sentiment_score":0.02305627427995205}],"sentiment":"neutral","sentiment_score":0.13789093005470932,"num_words":8,"start":177.9,"end":193.22499},{"sentences":[{"text":"Same 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yeah.","start":398.69998,"end":398.94,"sentiment":"neutral","sentiment_score":-0.004370136186480522}],"sentiment":"neutral","sentiment_score":-0.012053819044547923,"num_words":17,"start":374.00998,"end":398.94},{"sentences":[{"text":"It's v I g I l e n s e vigilance a I.","start":398.94,"end":411.91998,"sentiment":"neutral","sentiment_score":-0.002166661505515759},{"text":"Oh, yeah.","start":419.35498,"end":419.835,"sentiment":"neutral","sentiment_score":0.2064555436372757},{"text":"I can certainly do that, James.","start":419.835,"end":421.53497,"sentiment":"neutral","sentiment_score":0.2858528842528661},{"text":"I'm going to check on you after a 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Sorry. Where are you calling from, Andrew? No. Still not. Let me take a look at what it is Vigilance AI does and have a look. Have you got a website? I don't I don't recall seeing anything. What email address did you have? Okay. Let me have a look through it because that's the that's the real email address. I don't recall seeing it. Vigilance AI. Hold on for me. S e e, do you say? Vigilance? No. I don't have anything in my checking box. Do you wanna try a thing again, please? Okay. Give me a sec. Let's just reconfirm that email address. T e c h at. Yep. Yep. Yes. Yes. Yeah. That's the one. I wonder if it's going into my junk now. No. I don't see it there either. Okay. Send it to James. Dot tintinger, t I n t I n g e r, @atlocalresidential.com.au. Okay. Let me give me a moment to see what I'll keep an eye. Still nothing. I'm just gonna send myself an email quickly just to find the closure send and receive. Okay. So my email just came through to myself. Yours is not coming through. Maybe it's going to my quarantine. Which means I probably won't have access to it yet. Just checking quarantine. Yeah. Nope. I never received it. That's why I haven't received this. It's not in my quarantine or my junk mail or in my main mailboxes. It's just confirming you have the the spelling of local residential correct. L O C A L R E S I D E N T I A L Local Residential Dot Com Dot A u. Yes. No. I have nothing. Well, I haven't had a look yet, but I'll have a look now. You mean the spelling of that again? Okay. I've got it. Yep. Alright. Leave it with me and give me a call again in about a week. Alright. Cool. Thank you. Thanks. You too. 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Sorry. Where are you calling from, Andrew? No. Still not.\n\nLet me take a look at what it is Vigilance AI does and have a look. Have you got a website? I don't I don't recall seeing anything. What email address did you have? Okay.\n\nLet me have a look through it because that's the that's the real email address. I don't recall seeing it. Vigilance AI. Hold on for me. S e e, do you say?\n\nVigilance? No. I don't have anything in my checking box. Do you wanna try a thing again, please? Okay.\n\nGive me a sec. Let's just reconfirm that email address. T e c h at. Yep. Yep.\n\nYes. Yes. Yeah. That's the one. I wonder if it's going into my junk now.\n\nNo. I don't see it there either. Okay. Send it to James. Dot tintinger, t I n t I n g e r, @atlocalresidential.com.au.\n\nOkay. Let me give me a moment to see what I'll keep an eye. Still nothing. I'm just gonna send myself an email quickly just to find the closure send and receive. Okay.\n\nSo my email just came through to myself. Yours is not coming through. Maybe it's going to my quarantine. Which means I probably won't have access to it yet. Just checking quarantine.\n\nYeah. Nope. I never received it. That's why I haven't received this. It's not in my quarantine or my junk mail or in my main mailboxes.\n\nIt's just confirming you have the the spelling of local residential correct. L O C A L R E S I D E N T I A L Local Residential Dot Com Dot A u. Yes. No. I have nothing.\n\nWell, I haven't had a look yet, but I'll have a look now. You mean the spelling of that again? Okay. I've got it. Yep.\n\nAlright. Leave it with me and give me a call again in about a week. Alright. Cool. Thank you.\n\nThanks. You too. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.015097159892320631},{"text":"Sorry.","start":10.96,"end":11.28,"sentiment":"neutral","sentiment_score":-0.223553329706192},{"text":"Where are you calling from, Andrew?","start":11.28,"end":12.66,"sentiment":"neutral","sentiment_score":-0.05258469469845295},{"text":"No.","start":29.75,"end":30.23,"sentiment":"neutral","sentiment_score":-0.2579348683357239},{"text":"Still not.","start":30.23,"end":31.130001,"sentiment":"neutral","sentiment_score":-0.26622386276721954}],"sentiment":"neutral","sentiment_score":-0.11948608471588655,"num_words":11,"start":3.12,"end":31.130001},{"sentences":[{"text":"Let me take a look at what it is Vigilance AI does and have a look.","start":31.43,"end":36.870003,"sentiment":"neutral","sentiment_score":0.03605847794096917},{"text":"Have you got a website?","start":36.870003,"end":37.85,"sentiment":"neutral","sentiment_score":0.0041715636849403385},{"text":"I don't I don't recall seeing anything.","start":45.344997,"end":47.024998,"sentiment":"neutral","sentiment_score":-0.13404114225081035},{"text":"What email address did you have?","start":47.024998,"end":48.644997,"sentiment":"neutral","sentiment_score":-0.01616837619803846},{"text":"Okay.","start":57.85,"end":58.17,"sentiment":"neutral","sentiment_score":0.022860001772642136}],"sentiment":"neutral","sentiment_score":-0.01184699387688722,"num_words":35,"start":31.43,"end":58.17},{"sentences":[{"text":"Let me have a look through it because that's the that's the real email address.","start":58.17,"end":60.809998,"sentiment":"neutral","sentiment_score":-0.006572849738101165},{"text":"I don't recall seeing it.","start":60.809998,"end":62.27,"sentiment":"neutral","sentiment_score":-0.1280899837613106},{"text":"Vigilance AI.","start":63.545,"end":64.744995,"sentiment":"neutral","sentiment_score":0.014401714317500591},{"text":"Hold on for me.","start":64.744995,"end":65.885,"sentiment":"neutral","sentiment_score":0.009345260448753834},{"text":"S e e, do you say?","start":81.83,"end":83.049995,"sentiment":"neutral","sentiment_score":0.0016545076699306567}],"sentiment":"neutral","sentiment_score":-0.020716598388389684,"num_words":32,"start":58.17,"end":83.049995},{"sentences":[{"text":"Vigilance?","start":83.509995,"end":84.009995,"sentiment":"neutral","sentiment_score":0.006436984520405531},{"text":"No.","start":90.704994,"end":90.825,"sentiment":"negative","sentiment_score":-0.3643956780433655},{"text":"I don't have anything in my checking box.","start":90.825,"end":92.884995,"sentiment":"negative","sentiment_score":-0.4834996797144413},{"text":"Do you wanna try a thing again, please?","start":93.104996,"end":95.445,"sentiment":"neutral","sentiment_score":-0.2503238506615162},{"text":"Okay.","start":116.775,"end":117.275,"sentiment":"neutral","sentiment_score":0.08495336771011353}],"sentiment":"neutral","sentiment_score":-0.32334702993792136,"num_words":19,"start":83.509995,"end":117.275},{"sentences":[{"text":"Give me a sec.","start":120.215,"end":121.115,"sentiment":"neutral","sentiment_score":0.05019828770309687},{"text":"Let's just reconfirm that email address.","start":139.5,"end":141.5,"sentiment":"neutral","sentiment_score":0.0307752409329017},{"text":"T e c h at.","start":141.5,"end":145.44,"sentiment":"neutral","sentiment_score":0.006908751372247934},{"text":"Yep.","start":147.625,"end":148.125,"sentiment":"neutral","sentiment_score":0.006964309141039848},{"text":"Yep.","start":149.14499,"end":149.64499,"sentiment":"neutral","sentiment_score":0.011462874710559843}],"sentiment":"neutral","sentiment_score":0.02578914924250806,"num_words":17,"start":120.215,"end":149.64499},{"sentences":[{"text":"Yes.","start":150.665,"end":151.165,"sentiment":"neutral","sentiment_score":0.01093689352273941},{"text":"Yes.","start":152.42499,"end":152.92499,"sentiment":"neutral","sentiment_score":0.006444145925343037},{"text":"Yeah.","start":154.265,"end":154.58499,"sentiment":"neutral","sentiment_score":-0.0979440212249756},{"text":"That's the one.","start":154.58499,"end":155.485,"sentiment":"negative","sentiment_score":-0.3717683255672455},{"text":"I wonder if it's going into my junk now.","start":156.185,"end":158.28499,"sentiment":"negative","sentiment_score":-0.6157592270109389}],"sentiment":"negative","sentiment_score":-0.4491800667718053,"num_words":15,"start":150.665,"end":158.28499},{"sentences":[{"text":"No.","start":162.89,"end":163.29001,"sentiment":"negative","sentiment_score":-0.46716246008872986},{"text":"I don't see it there either.","start":163.29001,"end":164.67,"sentiment":"negative","sentiment_score":-0.4485974808533986},{"text":"Okay.","start":171.61,"end":172.11,"sentiment":"neutral","sentiment_score":-0.06963658332824707},{"text":"Send it to James.","start":172.17,"end":173.31,"sentiment":"neutral","sentiment_score":-0.05577033758163452},{"text":"Dot tintinger, t I n t I n g e r, @atlocalresidential.com.au.","start":179.515,"end":191.12001,"sentiment":"neutral","sentiment_score":0.015932281462786097}],"sentiment":"neutral","sentiment_score":-0.13584491255460307,"num_words":24,"start":162.89,"end":191.12001},{"sentences":[{"text":"Okay.","start":224.19,"end":224.51001,"sentiment":"neutral","sentiment_score":0.11695954203605652},{"text":"Let me give me a moment to see what I'll keep an eye.","start":224.51001,"end":227.49,"sentiment":"neutral","sentiment_score":0.09751885785506322},{"text":"Still nothing.","start":251.18999,"end":251.93,"sentiment":"neutral","sentiment_score":-0.13690751418471336},{"text":"I'm just gonna send myself an email quickly just to find the closure send and receive.","start":253.34999,"end":258.00998,"sentiment":"neutral","sentiment_score":-0.05462494329549372},{"text":"Okay.","start":274.43,"end":274.75,"sentiment":"neutral","sentiment_score":-0.06870832294225693}],"sentiment":"neutral","sentiment_score":0.0050964318215847015,"num_words":33,"start":224.19,"end":274.75},{"sentences":[{"text":"So my email just came through to myself.","start":274.75,"end":277.00998,"sentiment":"neutral","sentiment_score":-0.1745931813493371},{"text":"Yours is not coming through.","start":277.15,"end":278.61,"sentiment":"negative","sentiment_score":-0.37138429284095764},{"text":"Maybe it's going to my quarantine.","start":279.55,"end":281.09,"sentiment":"negative","sentiment_score":-0.38129890461762744},{"text":"Which means I probably won't have access to it yet.","start":287.18503,"end":289.765,"sentiment":"neutral","sentiment_score":-0.3094328075647354},{"text":"Just checking quarantine.","start":308.62,"end":310.24,"sentiment":"neutral","sentiment_score":-0.15462021032969156}],"sentiment":"neutral","sentiment_score":-0.28436403279192746,"num_words":32,"start":274.75,"end":310.24},{"sentences":[{"text":"Yeah.","start":345.19498,"end":345.51498,"sentiment":"neutral","sentiment_score":-0.0417325496673584},{"text":"Nope.","start":345.51498,"end":345.91498,"sentiment":"neutral","sentiment_score":-0.1376848965883255},{"text":"I never received it.","start":345.91498,"end":347.29498,"sentiment":"neutral","sentiment_score":-0.2548552602529526},{"text":"That's why I haven't received this.","start":348.31497,"end":349.51498,"sentiment":"neutral","sentiment_score":-0.22540067632993063},{"text":"It's not in my quarantine or my junk mail or in my main mailboxes.","start":349.51498,"end":355.775,"sentiment":"neutral","sentiment_score":-0.21515579308782304}],"sentiment":"neutral","sentiment_score":-0.21397783263371542,"num_words":26,"start":345.19498,"end":355.775},{"sentences":[{"text":"It's just confirming you have the the spelling of local residential correct.","start":356.63498,"end":361.59998,"sentiment":"neutral","sentiment_score":-0.008462651167064905},{"text":"L O C A L R E S I D E N T I A L Local Residential Dot Com Dot A u.","start":361.81998,"end":372.86,"sentiment":"neutral","sentiment_score":-0.0008090854693285149},{"text":"Yes.","start":372.86,"end":373.36,"sentiment":"neutral","sentiment_score":0.03918268159031868},{"text":"No.","start":379.555,"end":380.055,"sentiment":"neutral","sentiment_score":-0.07732827961444855},{"text":"I have nothing.","start":380.115,"end":381.095,"sentiment":"neutral","sentiment_score":-0.11004595458507538}],"sentiment":"neutral","sentiment_score":-0.012211106039467267,"num_words":40,"start":356.63498,"end":381.095},{"sentences":[{"text":"Well, I haven't had a look yet, but I'll have a look now.","start":393.13,"end":395.47,"sentiment":"neutral","sentiment_score":-0.04796496950663053},{"text":"You mean the spelling of that again?","start":396.57,"end":398.11,"sentiment":"neutral","sentiment_score":-0.04306288595710482},{"text":"Okay.","start":411.445,"end":411.945,"sentiment":"neutral","sentiment_score":0.03718177601695061},{"text":"I've got it.","start":412.005,"end":412.485,"sentiment":"neutral","sentiment_score":0.051478900015354156},{"text":"Yep.","start":412.485,"end":412.985,"sentiment":"neutral","sentiment_score":0.09736758470535278}],"sentiment":"neutral","sentiment_score":-0.02543994978070259,"num_words":25,"start":393.13,"end":412.985},{"sentences":[{"text":"Alright.","start":415.6,"end":415.68002,"sentiment":"neutral","sentiment_score":0.13493362069129944},{"text":"Leave it with me and give me a call again in about a week.","start":415.68002,"end":418.02002,"sentiment":"neutral","sentiment_score":0.10517511197498866},{"text":"Alright.","start":421.92,"end":422.42,"sentiment":"neutral","sentiment_score":0.1859351396560669},{"text":"Cool.","start":425.62695,"end":425.94693,"sentiment":"positive","sentiment_score":0.3701735734939575},{"text":"Thank you.","start":425.94693,"end":426.68695,"sentiment":"positive","sentiment_score":0.45405206084251404}],"sentiment":"neutral","sentiment_score":0.16166305385137858,"num_words":19,"start":415.6,"end":426.68695},{"sentences":[{"text":"Thanks.","start":429.22693,"end":429.72693,"sentiment":"positive","sentiment_score":0.7456006407737732},{"text":"You too.","start":429.86694,"end":430.42694,"sentiment":"positive","sentiment_score":0.33350320160388947},{"text":"Bye bye.","start":430.42694,"end":431.16693,"sentiment":"neutral","sentiment_score":0.039450980722904205}],"sentiment":"neutral","sentiment_score":0.2983018010854721,"num_words":5,"start":429.22693,"end":431.16693}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, James. It's Andrew from Vigilance AI. Have we caught you in a bad time, James?\n\nChannel 1: Sorry. Where are you calling from, Andrew?\n\nChannel 0: Oh, yeah. Vigilance AI is our AI MDR platform. And, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick demo.\n\nChannel 1: No. Still not. Let me take a look at what it is Vigilance AI does and have a look. Have you got a website?\n\nChannel 0: Yeah. Certainly. I mean, I can send it to your email like I what I did\n\nChannel 1: I don't I don't recall seeing anything. What email address\n\nChannel 0: before.\n\nChannel 1: did you have?\n\nChannel 0: The one that we have because it's been months already. So it's tech@localresidential.com.au.\n\nChannel 1: Okay. Let me have a look through it because that's the that's the real email address. I don't recall seeing it. Vigilance AI. Hold on for me.\n\nChannel 0: Oh, yeah. Want me to spell it out for you? It's b I g I l e n s e dot a I.\n\nChannel 1: S e e, do you say? Vigilance?\n\nChannel 0: Yeah. Vigilance AI.\n\nChannel 1: No. I don't have anything in my checking box. Do you wanna try a thing again, please?\n\nChannel 0: Oh, yeah. I can definitely do that. Alright. I'm sending it right now.\n\nChannel 1: Okay.\n\nChannel 0: I just sent it.\n\nChannel 1: Give me a sec. Let's just reconfirm that email address. T e c h\n\nChannel 0: Yeah.\n\nChannel 1: at.\n\nChannel 0: It's t e t\n\nChannel 1: Yep.\n\nChannel 0: h at local\n\nChannel 1: Yep.\n\nChannel 0: residential\n\nChannel 1: Yes.\n\nChannel 0: dot com\n\nChannel 1: Yes.\n\nChannel 0: dot a u.\n\nChannel 1: Yeah. That's the one. I wonder if it's going into my junk now.\n\nChannel 0: Maybe it's in spam.\n\nChannel 1: No. I don't see it there either. Okay. Send it to James.\n\nChannel 0: Right. James.\n\nChannel 1: Dot tintinger, t I n t I n g e r,\n\nChannel 0: B r. Yep. Thank you.\n\nChannel 1: @atlocalresidential.com.au.\n\nChannel 0: Local residence. Same thing. Okay. Gotcha. You're right.\n\nSending it right now. Residential. I just sent it, James.\n\nChannel 1: Okay. Let me give me a moment\n\nChannel 0: Hopefully,\n\nChannel 1: to see\n\nChannel 0: this\n\nChannel 1: what I'll keep\n\nChannel 0: time.\n\nChannel 1: an eye.\n\nChannel 0: Were you able to get it?\n\nChannel 1: Still nothing. I'm just gonna send myself an email quickly just to find the closure send and receive.\n\nChannel 0: Miss.@localresidential.com.au.\n\nChannel 1: Okay. So my email just came through to myself. Yours is not coming through. Maybe it's going to my quarantine. Which means I probably won't have access to it yet.\n\nJust checking quarantine.\n\nChannel 0: Yeah. We have lots about sending you sending you this same kind of information text months ago.\n\nChannel 1: Yeah. Nope. I never received it. That's why I haven't received this. It's not in my quarantine or my junk mail or\n\nChannel 0: Ago.\n\nChannel 1: in my main mailboxes. It's just confirming you have the the spelling of local residential correct. L O C A L R E S I D E N T I A L Local\n\nChannel 0: Dot com\n\nChannel 1: Residential\n\nChannel 0: dot a u.\n\nChannel 1: Dot Com Dot A\n\nChannel 0: Yeah.\n\nChannel 1: u. Yes.\n\nChannel 0: Got it. Got it. Alright.\n\nChannel 1: No. I have nothing.\n\nChannel 0: Either way, were you able to check our website, James?\n\nChannel 1: Well, I haven't had a look yet, but I'll have a look now. You mean the spelling of that again?\n\nChannel 0: Oh, yeah. It's v I g I l e n s e vigilance a I.\n\nChannel 1: Okay. I've got it. Yep. Alright. Leave it with me and give me a call again in about a week.\n\nChannel 0: Oh, yeah. I can certainly do that, James.\n\nChannel 1: Alright.\n\nChannel 0: I'm going to check on you after a week. Alright?\n\nChannel 1: Cool. Thank you.\n\nChannel 0: Yeah. Thank you for your time, James. You take care,\n\nChannel 1: Thanks.\n\nChannel 0: mate. Bye bye.\n\nChannel 1: You too. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.015097159892320631}],"sentiment":"neutral","sentiment_score":0.015097159892320631,"channel":1,"num_words":1,"start":3.12,"end":3.62},{"sentences":[{"text":"Oh, hi, James.","start":4.4,"end":5.44,"sentiment":"neutral","sentiment_score":0.06133705750107765},{"text":"It's Andrew from Vigilance AI.","start":5.6,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.0971821054816246},{"text":"Have we caught you in a bad time, James?","start":8.559999,"end":10.66,"sentiment":"neutral","sentiment_score":-0.20820777200990254}],"sentiment":"neutral","sentiment_score":-0.07082048518692746,"channel":0,"num_words":17,"start":4.4,"end":10.66},{"sentences":[{"text":"Sorry.","start":10.96,"end":11.28,"sentiment":"neutral","sentiment_score":-0.223553329706192},{"text":"Where are you calling from, Andrew?","start":11.28,"end":12.66,"sentiment":"neutral","sentiment_score":-0.05258469469845295}],"sentiment":"neutral","sentiment_score":-0.07700878541384425,"channel":1,"num_words":7,"start":10.96,"end":12.66},{"sentences":[{"text":"Oh, yeah.","start":13.674999,"end":14.235,"sentiment":"neutral","sentiment_score":0.08271706104278564},{"text":"Vigilance AI is our AI MDR platform.","start":14.235,"end":17.615,"sentiment":"neutral","sentiment_score":0.13576685317925044},{"text":"And, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick demo.","start":18.235,"end":27.9,"sentiment":"neutral","sentiment_score":0.12868234585039318}],"sentiment":"neutral","sentiment_score":0.12764968686714406,"channel":0,"num_words":41,"start":13.674999,"end":27.9},{"sentences":[{"text":"No.","start":29.75,"end":30.23,"sentiment":"neutral","sentiment_score":-0.2579348683357239},{"text":"Still not.","start":30.23,"end":31.130001,"sentiment":"neutral","sentiment_score":-0.26622386276721954},{"text":"Let me take a look at what it is Vigilance AI does and have a look.","start":31.43,"end":36.870003,"sentiment":"neutral","sentiment_score":0.03605847794096917},{"text":"Have you got a website?","start":36.870003,"end":37.85,"sentiment":"neutral","sentiment_score":0.0041715636849403385}],"sentiment":"neutral","sentiment_score":-0.008024547016248107,"channel":1,"num_words":24,"start":29.75,"end":37.85},{"sentences":[{"text":"Yeah.","start":39.18,"end":39.68,"sentiment":"neutral","sentiment_score":0.041332148015499115},{"text":"Certainly.","start":39.82,"end":40.32,"sentiment":"neutral","sentiment_score":0.06958334892988205},{"text":"I mean, I can send it to your email like I what I did","start":40.379997,"end":44.325,"sentiment":"neutral","sentiment_score":0.02485578946237053}],"sentiment":"neutral","sentiment_score":0.028681034338660538,"channel":0,"num_words":16,"start":39.18,"end":44.325},{"sentences":[{"text":"I don't I don't recall seeing anything.","start":45.344997,"end":47.024998,"sentiment":"neutral","sentiment_score":-0.13404114225081035},{"text":"What email address","start":47.024998,"end":47.824997,"sentiment":"neutral","sentiment_score":-0.023734407499432564}],"sentiment":"neutral","sentiment_score":-0.10094912182539702,"channel":1,"num_words":10,"start":45.344997,"end":47.824997},{"sentences":[{"text":"before.","start":47.665,"end":48.165,"sentiment":"neutral","sentiment_score":-0.021961014717817307}],"sentiment":"neutral","sentiment_score":-0.021961014717817307,"channel":0,"num_words":1,"start":47.665,"end":48.165},{"sentences":[{"text":"did you have?","start":47.824997,"end":48.644997,"sentiment":"neutral","sentiment_score":-0.008602344896644354}],"sentiment":"neutral","sentiment_score":-0.008602344896644354,"channel":1,"num_words":3,"start":47.824997,"end":48.644997},{"sentences":[{"text":"The one that we have because it's been months already.","start":49.665,"end":53.345,"sentiment":"neutral","sentiment_score":-0.00953826792538166},{"text":"So it's tech@localresidential.com.au.","start":53.345,"end":57.524998,"sentiment":"neutral","sentiment_score":0.016465688745180767}],"sentiment":"neutral","sentiment_score":-0.003537354847559562,"channel":0,"num_words":13,"start":49.665,"end":57.524998},{"sentences":[{"text":"Okay.","start":57.85,"end":58.17,"sentiment":"neutral","sentiment_score":0.022860001772642136},{"text":"Let me have a look through it because that's the that's the real email address.","start":58.17,"end":60.809998,"sentiment":"neutral","sentiment_score":-0.006572849738101165},{"text":"I don't recall seeing it.","start":60.809998,"end":62.27,"sentiment":"neutral","sentiment_score":-0.1280899837613106},{"text":"Vigilance AI.","start":63.545,"end":64.744995,"sentiment":"neutral","sentiment_score":0.014401714317500591},{"text":"Hold on for me.","start":64.744995,"end":65.885,"sentiment":"neutral","sentiment_score":0.009345260448753834}],"sentiment":"neutral","sentiment_score":-0.024074007136126358,"channel":1,"num_words":27,"start":57.85,"end":65.885},{"sentences":[{"text":"Oh, yeah.","start":66.42,"end":67.08,"sentiment":"neutral","sentiment_score":0.029382623732089996},{"text":"Want me to spell it out for you?","start":67.299995,"end":69.32,"sentiment":"neutral","sentiment_score":0.03085624147206545},{"text":"It's b I g I l e n s e dot a I.","start":69.619995,"end":78.245,"sentiment":"neutral","sentiment_score":0.013610902743843885}],"sentiment":"neutral","sentiment_score":0.020980735430898872,"channel":0,"num_words":23,"start":66.42,"end":78.245},{"sentences":[{"text":"S e e, do you say?","start":81.83,"end":83.049995,"sentiment":"neutral","sentiment_score":0.0016545076699306567},{"text":"Vigilance?","start":83.509995,"end":84.009995,"sentiment":"neutral","sentiment_score":0.006436984520405531}],"sentiment":"neutral","sentiment_score":0.0023377186485699247,"channel":1,"num_words":7,"start":81.83,"end":84.009995},{"sentences":[{"text":"Yeah.","start":85.105,"end":85.505,"sentiment":"neutral","sentiment_score":0.007554018869996071},{"text":"Vigilance AI.","start":85.505,"end":86.885,"sentiment":"neutral","sentiment_score":-0.00008127931505441666}],"sentiment":"neutral","sentiment_score":0.0024638200799624124,"channel":0,"num_words":3,"start":85.105,"end":86.885},{"sentences":[{"text":"No.","start":90.704994,"end":90.825,"sentiment":"negative","sentiment_score":-0.3643956780433655},{"text":"I don't have anything in my checking box.","start":90.825,"end":92.884995,"sentiment":"negative","sentiment_score":-0.4834996797144413},{"text":"Do you wanna try a thing again, 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care,","start":428.67688,"end":429.23688,"sentiment":"positive","sentiment_score":0.5649598240852356}],"sentiment":"positive","sentiment_score":0.5091164112091064,"channel":0,"num_words":10,"start":427.39688,"end":429.23688},{"sentences":[{"text":"Thanks.","start":429.22693,"end":429.72693,"sentiment":"positive","sentiment_score":0.7456006407737732}],"sentiment":"positive","sentiment_score":0.7456006407737732,"channel":1,"num_words":1,"start":429.22693,"end":429.72693},{"sentences":[{"text":"mate.","start":429.23688,"end":429.63687,"sentiment":"positive","sentiment_score":0.4506307542324066},{"text":"Bye bye.","start":429.63687,"end":430.29688,"sentiment":"neutral","sentiment_score":0.30573107302188873}],"sentiment":"positive","sentiment_score":0.354030966758728,"channel":0,"num_words":3,"start":429.23688,"end":430.29688},{"sentences":[{"text":"You too.","start":429.86694,"end":430.42694,"sentiment":"positive","sentiment_score":0.33350320160388947},{"text":"Bye bye.","start":430.42694,"end":431.16693,"sentiment":"neutral","sentiment_score":0.039450980722904205}],"sentiment":"neutral","sentiment_score":0.18647709116339684,"channel":1,"num_words":4,"start":429.86694,"end":431.16693}]},"summary":{"result":"success","short":"An agent fromGenerationance AI calls James to schedule a demo of their AI MDR platform. The agent sends James an email with the email address and guides him through the process of confirming the spelling of local residential. The call ends with the agent promising to call James again in a week to check if he received the email."},"intents":{"segments":[{"text":"Vigilance AI is our AI MDR platform. And, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick demo. No. Still not.","start_word":27,"end_word":68,"intents":[{"intent":"Schedule demo","confidence_score":0.18298508}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, James. It's Andrew from Vigilance AI. Have we caught you in a bad time, James? Sorry. Where are you calling from, Andrew? Oh, yeah. Vigilance AI is our AI MDR platform. And, James, we have actually spoken about it a few months ago, and I was just following back to see if now might be a better time to schedule a quick demo. No. Still not. Let me take a look at what it is Vigilance AI does and have a look. Have you got a website? Yeah. Certainly. I mean, I can send it to your email like I what I did I don't I don't recall seeing anything. What email address before. did you have? The one that we have because it's been months already. So it's tech@localresidential.com.au. Okay. Let me have a look through it because that's the that's the real email address. I don't recall seeing it. Vigilance AI. Hold on for me. Oh, yeah. Want me to spell it out for you? It's b I g I l e n s e dot a I. S e e, do you say? Vigilance? Yeah. Vigilance AI.","start_word":0,"end_word":192,"sentiment":"neutral","sentiment_score":0.01063305139541626},{"text":"No. I don't have anything in my checking box.","start_word":193,"end_word":201,"sentiment":"negative","sentiment_score":-0.45393607020378113},{"text":"Do you wanna try a thing again, please? Oh, yeah. I can definitely do that. Alright. I'm sending it right now. Okay. I just sent it. Give me a sec. Let's just reconfirm that email address. T e c h Yeah. at. It's t e t Yep. h at local Yep. residential Yes. dot com Yes. dot a u. Yeah.","start_word":202,"end_word":261,"sentiment":"neutral","sentiment_score":0.027471013367176056},{"text":"That's the one. I wonder if it's going into my junk now. Maybe it's in spam. No. I don't see it there either.","start_word":262,"end_word":284,"sentiment":"negative","sentiment_score":-0.5147923827171326},{"text":"Okay. Send it to James. Right. James. Dot tintinger, t I n t I n g e r, B r. Yep.","start_word":285,"end_word":305,"sentiment":"neutral","sentiment_score":0.002840682864189148},{"text":"Thank you.","start_word":306,"end_word":307,"sentiment":"positive","sentiment_score":0.4802238345146179},{"text":"@atlocalresidential.com.au. Local residence. Same thing. Okay. Gotcha. You're right. Sending it right now. Residential. I just sent it, James. Okay. Let me give me a moment Hopefully, to see this what I'll keep time. an eye. Were you able to get it? Still nothing. I'm just gonna send myself an email quickly just to find the closure send and receive. Miss.@localresidential.com.au. Okay. So my email just came through to myself.","start_word":308,"end_word":377,"sentiment":"neutral","sentiment_score":0.028969980776309967},{"text":"Yours is not coming through. Maybe it's going to my quarantine.","start_word":378,"end_word":388,"sentiment":"negative","sentiment_score":-0.3743827641010285},{"text":"Which means I probably won't have access to it yet. Just checking quarantine. Yeah. We have lots about sending you sending you this same kind of information text months ago. Yeah. Nope. I never received it. That's why I haven't received this. It's not in my quarantine or my junk mail or Ago. in my main mailboxes. It's just confirming you have the the spelling of local residential correct. L O C A L R E S I D E N T I A L Local Dot com Residential dot a u. Dot Com Dot A Yeah. u. Yes. Got it. Got it. Alright. No. I have nothing. Either way, were you able to check our website, James? Well, I haven't had a look yet, but I'll have a look now. You mean the spelling of that again? Oh, yeah. It's v I g I l e n s e vigilance a I. Okay. I've got it. Yep. Alright. Leave it with me and give me a call again in about a week. Oh, yeah. I can certainly do that, James. Alright. I'm going to check on you after a week. Alright?","start_word":389,"end_word":580,"sentiment":"neutral","sentiment_score":-0.025361813604831696},{"text":"Cool. Thank you.","start_word":581,"end_word":583,"sentiment":"positive","sentiment_score":0.4109037518501282},{"text":"Yeah.","start_word":584,"end_word":584,"sentiment":"neutral","sentiment_score":0.2890932559967041},{"text":"Thank you for your time, James. You take care, Thanks. mate.","start_word":585,"end_word":595,"sentiment":"positive","sentiment_score":0.5456460931084373},{"text":"Bye bye. You too. Bye bye.","start_word":596,"end_word":601,"sentiment":"neutral","sentiment_score":0.2578127980232239}],"average":{"sentiment":"neutral","sentiment_score":-0.012677396059529876}}}}