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I've received your text message this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week. But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances. I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up. And that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month. So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak. So we always try to inform you. So I just wanted to give you a heads up. You've sent us a message, and I just wanted to give you a quick call and give you a heads up. Before the end of this month. Yes. That's correct. Yeah. Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained. You remember when we had a discussion last time? So I've explained everything to you and to Belai as well. So that's that's going to be the case because we've been very, very well informed to you guys that, hey. This this is where we are at. I've tried calling Kumar as well on your behalf to make sure that, hey. Give us a heads up. Give us the time. Give us give us a day. Give us give us some sort of heads up where exactly we are at. We have tried every possibility. We worked as much as humanly possible. Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea. We decided on a date almost three months ago. We we've done every bit and pieces to make sure to to get ahead of the challenges. But I believe, you know, we you know, obviously, you've tried as well, so things are beyond your control as well. But, again, see, you know, we are in a situation where we would like to do everything, but sometimes things can work in our perspective, in our scenario. So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is. We you know, I'm saying no. But if we have if we have a slim very slim even chance to do something, we'll do it. But, again, I do not want to give you any false verbs, if that makes sense. That's okay, Gabriel. See, I I yeah. Alright. Now right now, as we speak, everyone is busy. Everyone is busy. And if you wish to do that, you know, you if you like to, it's up to you. It's completely up to you. It's your property. You know? You know? We we have done prevaring. We agreement. Yes. That's correct. That's correct. That's correct. So we have an agreement. We have a contract. And, obviously, you're abide by the contract. And the the thing is, you know, we have done the major part of wiring your whole property. So, you know, we we have invested our time. We have invested our money. We did not even we we we were only only we we got paid a small amount of money because we believed in you guys, sir. We did not even bother to ask you to pay us excess amount of money in order to, you know, recover our money. So we we were working at good faith, and this is something. Mhmm. Yeah. Mhmm. Well, that well, that's that's correct. That's that's that's correct. And, you know, what I'm gonna do is, Gabriel, see, again, as I said, you know, we it's not just basically we have, you know, we have around seven teams. We don't just have one team or two teams. So we're working we we yeah. Yeah. Sorry. Sorry. Tell tell me, Gabriel. So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week? See, the the the the the the thing is, you know, you're in trade as well. Right? So you work in a trade. You're related to trade. Now the thing is the biggest part is concreting is one part. Once the concreting is done, you still cannot work on the site for at least three days, and you need three clear days to dry the concrete down. You you know that part. Right? So, apparently, I don't know how many clear days we have in this equation and how much sun we have in this equation. So the thing is, we are all working still on in today's date, if you reach out to some third party, fourth party, everyone is working on assumption. So, you know yeah. You know, I understand. I no. No. I I understand. And which basically, if I were you, I would have done or could have done the same thing. But the point is, you know, we need to be we we we we need to be 100% certain because this is not something which we are doing for our day. This is we are doing it for long term, ten or fifteen years. So ideally, you know, ideally, in my eyes, I would say let the concreting guys get their job done. And, you know, if they end up there doing their job by end of next week, we don't have much time left any which way. We just have you know, we've got a public holiday coming through. Then we we'll we'll leave it three days. You know? And in those three days, your job requires at least two days worth of work. It's not just basically someone walk in and get job done and walk away. It will require a good two, two and a half days to get the job done. So, realistically, you know, we everyone's sitting on the edge. So if I give you a wrong hope that no, no, no, no, no, Gabrielle, I'll be able to do it, you know, no issues, it's it's highly unlikely for even anyone, no nobody, as in at least at least the good ones, Nobody has time to spend two and a half days to do a job which is not even sure that's gonna be done on time. You you understand my no. No. It's not. No. No. It's it's it needs to be commissioned. It need to be the system needs to be active and registered on the books. No. No. And so when the electrician's gonna come, they're gonna connect everything. They're gonna make sure that everything is installed 100% right and commissioned, active. So we need a Internet connection to make sure that everything is connected, everything is doing whatever it's supposed to do to make sure it's commissioned. Once it's commissioned and registered on the system, that's where the account is registered, and it was installed at that particular time. So we are we are we are basically pretty much edge to edge. If you if you even wish to go ahead with someone else, which I have you know, I'll let you go. No no issues. So, you know so I'm I'm trying to be as as transparent as possible with you guys from day one because I knew and I understand that, hey. We you've signed the obligation. We've signed the obligation. But, again, we we need certain grounds and you need certain grounds. And if we if you cannot provide us certain grounds, we cannot move forward. Generally, we don't need to call third party in order to get the stuff done. But in your case, I've called for multiple times. So the the the the thing is yeah. And, you know, let's let's you know, it's it's yes. I understand that there'll be a loss of money, but we take it in this way. We are investing money for long term. We are investing money for ten, fifteen years, minimum fifteen years or ten years. So, you know, this couple of thousand, 3 to $3,000 won't matter after a year or two year or three year down the line when you see everything is connecting the dots from one end to another end. So, you know, it's it's it's more about matter of time. I understand. It's a little bit going things over budget. But sometimes with the construction, we need to have that kind of volatility into the whole situation where we understand that, hey. Listen. You know, we're gonna lose some money, but, hey. This is our aim. This is what we wanted to achieve, and we are going to achieve that, but it may end up costing a little extra here and there. No. No. You're not gonna lose the whole I explained you the other day. So you're not gonna lose the whole rebate. So up to 14 kilowatt, the rebate is 100%. And after 14 kilowatt, you've got another six kilowatt. That's the rebate. So in in a high end sense, you'll be losing around good 2 to $3,000. That's that's that's the loss. And that's what I've told you before as well because I did did not want you to make any harsh decision on yourself or future that, hey. I need to settle on this property before this particular date in order to get this done. So, you know, you need to weigh out your risk. I'm not the person who can do the risk analysis for you. You are the best person to work it out. But my job is to inform you and get you to make an informed decision that, hey. What what would be the right scenario? What would be the right way in order to make sure that you're ahead of the curve? Absolutely. Yeah. Just keep it posted. Yeah. Yeah. Yeah. Yeah. You just just keep me posted. And if if I see a slim slim slim opportunity to get this done, I will get this done. But if you know, as I said, I do not want you to give you any false hurts. Absolutely no false hurts. Because I was with Certainty, and I like to keep my commitments. No worries. No worries. Thanks, Gabriel. It's just fine. Have a good one. 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good afternoon. My name is Beth. I've received your text message this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week. But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances. I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up.\n\nAnd that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month. So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak. So we always try to inform you. So I just wanted to give you a heads up. You've sent us a message, and I just wanted to give you a quick call and give you a heads up.\n\nBefore the end of this month. Yes. That's correct. Yeah. Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained.\n\nYou remember when we had a discussion last time? So I've explained everything to you and to Belai as well. So that's that's going to be the case because we've been very, very well informed to you guys that, hey. This this is where we are at. I've tried calling Kumar as well on your behalf to make sure that, hey.\n\nGive us a heads up. Give us the time. Give us give us a day. Give us give us some sort of heads up where exactly we are at. We have tried every possibility.\n\nWe worked as much as humanly possible. Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea. We decided on a date almost three months ago. We we've done every bit and pieces to make sure to to get ahead of the challenges. But I believe, you know, we you know, obviously, you've tried as well, so things are beyond your control as well.\n\nBut, again, see, you know, we are in a situation where we would like to do everything, but sometimes things can work in our perspective, in our scenario. So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is. We you know, I'm saying no. But if we have if we have a slim very slim even chance to do something, we'll do it. But, again, I do not want to give you any false verbs, if that makes sense.\n\nThat's okay, Gabriel. See, I I yeah. Alright. Now right now, as we speak, everyone is busy. Everyone is busy.\n\nAnd if you wish to do that, you know, you if you like to, it's up to you. It's completely up to you. It's your property. You know? You know?\n\nWe we have done prevaring. We agreement. Yes. That's correct. That's correct.\n\nThat's correct. So we have an agreement. We have a contract. And, obviously, you're abide by the contract. And the the thing is, you know, we have done the major part of wiring your whole property.\n\nSo, you know, we we have invested our time. We have invested our money. We did not even we we we were only only we we got paid a small amount of money because we believed in you guys, sir. We did not even bother to ask you to pay us excess amount of money in order to, you know, recover our money. So we we were working at good faith, and this is something.\n\nMhmm. Yeah. Mhmm. Well, that well, that's that's correct. That's that's that's correct.\n\nAnd, you know, what I'm gonna do is, Gabriel, see, again, as I said, you know, we it's not just basically we have, you know, we have around seven teams. We don't just have one team or two teams. So we're working we we yeah. Yeah. Sorry.\n\nSorry. Tell tell me, Gabriel. So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week? See, the the the the the the thing is, you know, you're in trade as well. Right?\n\nSo you work in a trade. You're related to trade. Now the thing is the biggest part is concreting is one part. Once the concreting is done, you still cannot work on the site for at least three days, and you need three clear days to dry the concrete down. You you know that part.\n\nRight? So, apparently, I don't know how many clear days we have in this equation and how much sun we have in this equation. So the thing is, we are all working still on in today's date, if you reach out to some third party, fourth party, everyone is working on assumption. So, you know yeah. You know, I understand.\n\nI no. No. I I understand. And which basically, if I were you, I would have done or could have done the same thing. But the point is, you know, we need to be we we we we need to be 100% certain because this is not something which we are doing for our day.\n\nThis is we are doing it for long term, ten or fifteen years. So ideally, you know, ideally, in my eyes, I would say let the concreting guys get their job done. And, you know, if they end up there doing their job by end of next week, we don't have much time left any which way. We just have you know, we've got a public holiday coming through. Then we we'll we'll leave it three days.\n\nYou know? And in those three days, your job requires at least two days worth of work. It's not just basically someone walk in and get job done and walk away. It will require a good two, two and a half days to get the job done. So, realistically, you know, we everyone's sitting on the edge.\n\nSo if I give you a wrong hope that no, no, no, no, no, Gabrielle, I'll be able to do it, you know, no issues, it's it's highly unlikely for even anyone, no nobody, as in at least at least the good ones, Nobody has time to spend two and a half days to do a job which is not even sure that's gonna be done on time. You you understand my no. No. It's not. No.\n\nNo. It's it's it needs to be commissioned. It need to be the system needs to be active and registered on the books. No. No.\n\nAnd so when the electrician's gonna come, they're gonna connect everything. They're gonna make sure that everything is installed 100% right and commissioned, active. So we need a Internet connection to make sure that everything is connected, everything is doing whatever it's supposed to do to make sure it's commissioned. Once it's commissioned and registered on the system, that's where the account is registered, and it was installed at that particular time. So we are we are we are basically pretty much edge to edge.\n\nIf you if you even wish to go ahead with someone else, which I have you know, I'll let you go. No no issues. So, you know so I'm I'm trying to be as as transparent as possible with you guys from day one because I knew and I understand that, hey. We you've signed the obligation. We've signed the obligation.\n\nBut, again, we we need certain grounds and you need certain grounds. And if we if you cannot provide us certain grounds, we cannot move forward. Generally, we don't need to call third party in order to get the stuff done. But in your case, I've called for multiple times. So the the the the thing is yeah.\n\nAnd, you know, let's let's you know, it's it's yes. I understand that there'll be a loss of money, but we take it in this way. We are investing money for long term. We are investing money for ten, fifteen years, minimum fifteen years or ten years. So, you know, this couple of thousand, 3 to $3,000 won't matter after a year or two year or three year down the line when you see everything is connecting the dots from one end to another end.\n\nSo, you know, it's it's it's more about matter of time. I understand. It's a little bit going things over budget. But sometimes with the construction, we need to have that kind of volatility into the whole situation where we understand that, hey. Listen.\n\nYou know, we're gonna lose some money, but, hey. This is our aim. This is what we wanted to achieve, and we are going to achieve that, but it may end up costing a little extra here and there. No. No.\n\nYou're not gonna lose the whole I explained you the other day. So you're not gonna lose the whole rebate. So up to 14 kilowatt, the rebate is 100%. And after 14 kilowatt, you've got another six kilowatt. That's the rebate.\n\nSo in in a high end sense, you'll be losing around good 2 to $3,000. That's that's that's the loss. And that's what I've told you before as well because I did did not want you to make any harsh decision on yourself or future that, hey. I need to settle on this property before this particular date in order to get this done. So, you know, you need to weigh out your risk.\n\nI'm not the person who can do the risk analysis for you. You are the best person to work it out. But my job is to inform you and get you to make an informed decision that, hey. What what would be the right scenario? What would be the right way in order to make sure that you're ahead of the curve?\n\nAbsolutely. Yeah. Just keep it posted. Yeah. Yeah.\n\nYeah. Yeah. You just just keep me posted. And if if I see a slim slim slim opportunity to get this done, I will get this done. But if you know, as I said, I do not want you to give you any false hurts.\n\nAbsolutely no false hurts. Because I was with Certainty, and I like to keep my commitments. No worries. No worries. Thanks, Gabriel.\n\nIt's just fine. Have a good one. Bye bye.","paragraphs":[{"sentences":[{"text":"Gabriel, good afternoon.","start":2.72,"end":4.16,"sentiment":"neutral","sentiment_score":0.23322723309199014},{"text":"My name is Beth.","start":4.16,"end":5.06,"sentiment":"neutral","sentiment_score":0.18101643025875092},{"text":"I've received your text message this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week.","start":5.2799997,"end":18.865,"sentiment":"neutral","sentiment_score":0.20983638956740097},{"text":"But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances.","start":21.325,"end":30.529999,"sentiment":"neutral","sentiment_score":-0.263260880583211},{"text":"I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up.","start":30.529999,"end":41.325,"sentiment":"neutral","sentiment_score":-0.054105506118001606}],"sentiment":"neutral","sentiment_score":0.028442145932627762,"num_words":92,"start":2.72,"end":41.325},{"sentences":[{"text":"And that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month.","start":41.485,"end":50.305,"sentiment":"neutral","sentiment_score":-0.2643904197695},{"text":"So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak.","start":50.765,"end":58.460003,"sentiment":"neutral","sentiment_score":-0.29726799045290264},{"text":"So we always try to inform you.","start":58.760002,"end":61.4,"sentiment":"neutral","sentiment_score":-0.06642471892493111},{"text":"So I just wanted to give you a heads up.","start":61.4,"end":63.420002,"sentiment":"neutral","sentiment_score":0.1317351207137108},{"text":"You've sent us a message, and I just wanted to give you a quick call and give you a heads up.","start":63.64,"end":68.14,"sentiment":"neutral","sentiment_score":0.1978083916363262}],"sentiment":"neutral","sentiment_score":-0.0993012086670289,"num_words":87,"start":41.485,"end":68.14},{"sentences":[{"text":"Before the end of this month.","start":76.935,"end":78.375,"sentiment":"neutral","sentiment_score":-0.13828552390138307},{"text":"Yes.","start":78.375,"end":78.615,"sentiment":"neutral","sentiment_score":0.02943657711148262},{"text":"That's correct.","start":78.615,"end":79.354996,"sentiment":"neutral","sentiment_score":0.07577789202332497},{"text":"Yeah.","start":98.065,"end":98.305,"sentiment":"neutral","sentiment_score":-0.05089273303747177},{"text":"Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained.","start":98.305,"end":105.445,"sentiment":"neutral","sentiment_score":-0.15086539429814919}],"sentiment":"neutral","sentiment_score":-0.12634901770136572,"num_words":33,"start":76.935,"end":105.445},{"sentences":[{"text":"You remember when we had a discussion last time?","start":105.665,"end":108.06,"sentiment":"neutral","sentiment_score":-0.03056594439678722},{"text":"So I've explained everything to you and to Belai as well.","start":108.299995,"end":111.84,"sentiment":"neutral","sentiment_score":0.060871195048093796},{"text":"So that's that's going to be the case because we've been very, very well informed to you guys that, hey.","start":112.14,"end":117.34,"sentiment":"neutral","sentiment_score":0.2064409539103508},{"text":"This this is where we are at.","start":117.34,"end":119.119995,"sentiment":"neutral","sentiment_score":0.12106966440166746},{"text":"I've tried calling Kumar as well on your behalf to make sure that, hey.","start":119.259995,"end":123.405,"sentiment":"neutral","sentiment_score":0.14224608934351377}],"sentiment":"neutral","sentiment_score":0.12069248566862012,"num_words":61,"start":105.665,"end":123.405},{"sentences":[{"text":"Give us a heads up.","start":123.485,"end":124.525,"sentiment":"neutral","sentiment_score":0.12663921862840652},{"text":"Give us the time.","start":124.525,"end":125.325,"sentiment":"neutral","sentiment_score":0.15732361003756523},{"text":"Give us give us a day.","start":125.325,"end":126.604996,"sentiment":"neutral","sentiment_score":0.1331870680054029},{"text":"Give us give us some sort of heads up where exactly we are at.","start":126.604996,"end":129.885,"sentiment":"neutral","sentiment_score":0.12486496674163002},{"text":"We have tried every possibility.","start":129.885,"end":131.345,"sentiment":"neutral","sentiment_score":0.23915292024612428}],"sentiment":"neutral","sentiment_score":0.14722020814523978,"num_words":34,"start":123.485,"end":131.345},{"sentences":[{"text":"We worked as much as humanly possible.","start":131.965,"end":134.305,"sentiment":"positive","sentiment_score":0.5280263040746961},{"text":"Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea.","start":134.365,"end":141.59,"sentiment":"neutral","sentiment_score":0.23000006120474564},{"text":"We decided on a date almost three months ago.","start":141.89,"end":144.55,"sentiment":"positive","sentiment_score":0.4170968135197957},{"text":"We we've done every bit and pieces to make sure to to get ahead of the challenges.","start":144.93,"end":151.47499,"sentiment":"positive","sentiment_score":0.4570480672752156},{"text":"But I believe, you know, we you know, obviously, you've tried as well, so things are beyond your control as well.","start":151.855,"end":157.875,"sentiment":"neutral","sentiment_score":-0.03876242715687979}],"sentiment":"neutral","sentiment_score":0.25647817211846513,"num_words":75,"start":131.965,"end":157.875},{"sentences":[{"text":"But, again, see, you know, we are in a situation where we would like to do everything, but sometimes things can work in our perspective, in our scenario.","start":158.015,"end":167.26,"sentiment":"neutral","sentiment_score":0.05313833802938461},{"text":"So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is.","start":167.4,"end":177.015,"sentiment":"neutral","sentiment_score":0.16651608137523427},{"text":"We you know, I'm saying no.","start":177.415,"end":179.255,"sentiment":"neutral","sentiment_score":-0.09106419111291568},{"text":"But if we have if we have a slim very slim even chance to do something, we'll do it.","start":179.255,"end":186.715,"sentiment":"neutral","sentiment_score":-0.20777721232489535},{"text":"But, again, I do not want to give you any false verbs, if that makes sense.","start":186.775,"end":190.955,"sentiment":"neutral","sentiment_score":-0.1713251753244549}],"sentiment":"neutral","sentiment_score":-0.0008343180044762139,"num_words":103,"start":158.015,"end":190.955},{"sentences":[{"text":"That's okay, Gabriel.","start":210.685,"end":211.725,"sentiment":"neutral","sentiment_score":0.03059116130073865},{"text":"See, I I yeah.","start":211.725,"end":213.745,"sentiment":"neutral","sentiment_score":-0.0009467576164752245},{"text":"Alright.","start":225.14,"end":225.38,"sentiment":"neutral","sentiment_score":0.02815401554107666},{"text":"Now right now, as we speak, everyone is busy.","start":225.38,"end":228.52,"sentiment":"neutral","sentiment_score":0.006295237690210342},{"text":"Everyone is busy.","start":228.58,"end":230.04001,"sentiment":"neutral","sentiment_score":-0.049834273755550385}],"sentiment":"neutral","sentiment_score":0.0011647393461316825,"num_words":20,"start":210.685,"end":230.04001},{"sentences":[{"text":"And if you wish to do that, you know, you if you like to, it's up to you.","start":230.1,"end":235.86,"sentiment":"neutral","sentiment_score":0.09424820045630138},{"text":"It's completely up to you.","start":235.86,"end":236.98001,"sentiment":"neutral","sentiment_score":0.1753069132566452},{"text":"It's your property.","start":236.98001,"end":237.94,"sentiment":"neutral","sentiment_score":0.07755504921078682},{"text":"You know?","start":237.94,"end":238.515,"sentiment":"neutral","sentiment_score":0.02289285510778427},{"text":"You know?","start":238.675,"end":238.995,"sentiment":"neutral","sentiment_score":0.007769634015858174}],"sentiment":"neutral","sentiment_score":0.09556641001254321,"num_words":30,"start":230.1,"end":238.995},{"sentences":[{"text":"We we have done prevaring.","start":238.995,"end":240.455,"sentiment":"neutral","sentiment_score":-0.036945873871445656},{"text":"We agreement.","start":244.675,"end":245.33499,"sentiment":"neutral","sentiment_score":-0.011217460036277771},{"text":"Yes.","start":245.395,"end":245.895,"sentiment":"neutral","sentiment_score":0.015051248483359814},{"text":"That's correct.","start":245.955,"end":246.595,"sentiment":"neutral","sentiment_score":0.11776912212371826},{"text":"That's correct.","start":246.595,"end":247.33499,"sentiment":"neutral","sentiment_score":0.17749368399381638}],"sentiment":"neutral","sentiment_score":0.0332010476073871,"num_words":12,"start":238.995,"end":247.33499},{"sentences":[{"text":"That's correct.","start":248.19499,"end":248.675,"sentiment":"neutral","sentiment_score":0.18592482805252075},{"text":"So we have an agreement.","start":248.675,"end":249.955,"sentiment":"neutral","sentiment_score":0.11669947057962418},{"text":"We have a contract.","start":249.955,"end":250.935,"sentiment":"neutral","sentiment_score":0.07781379949301481},{"text":"And, obviously, you're abide by the contract.","start":251.40001,"end":254.22,"sentiment":"neutral","sentiment_score":0.04804571159183979},{"text":"And the the thing is, you know, we have done the major part of wiring your whole property.","start":254.44,"end":261.74,"sentiment":"neutral","sentiment_score":0.028367228599058256}],"sentiment":"neutral","sentiment_score":0.05870923063614302,"num_words":36,"start":248.19499,"end":261.74},{"sentences":[{"text":"So, you know, we we have invested our time.","start":262.28,"end":265.08002,"sentiment":"neutral","sentiment_score":0.007525270390841696},{"text":"We have invested our money.","start":265.08002,"end":266.54,"sentiment":"neutral","sentiment_score":0.0036289501935243607},{"text":"We did not even we we we were only only we we got paid a small amount of money because we believed in you guys, sir.","start":266.725,"end":274.565,"sentiment":"neutral","sentiment_score":-0.059752035742768876},{"text":"We did not even bother to ask you to pay us excess amount of money in order to, you know, recover our money.","start":274.565,"end":281.065,"sentiment":"neutral","sentiment_score":-0.15837357160837753},{"text":"So we we were working at good faith, and this is something.","start":281.5,"end":285.76,"sentiment":"neutral","sentiment_score":0.03590771245459715}],"sentiment":"neutral","sentiment_score":-0.062391737898190816,"num_words":75,"start":262.28,"end":285.76},{"sentences":[{"text":"Mhmm.","start":308.425,"end":308.50497,"sentiment":"neutral","sentiment_score":-0.00368028087541461},{"text":"Yeah.","start":308.50497,"end":309.00497,"sentiment":"neutral","sentiment_score":-0.013877184130251408},{"text":"Mhmm.","start":311.84,"end":312.34,"sentiment":"neutral","sentiment_score":-0.11829853057861328},{"text":"Well, that well, that's that's correct.","start":321.28,"end":322.8,"sentiment":"negative","sentiment_score":-0.37544281284014386},{"text":"That's that's that's correct.","start":322.8,"end":324.0,"sentiment":"negative","sentiment_score":-0.6132697761058807}],"sentiment":"negative","sentiment_score":-0.37243015208066654,"num_words":13,"start":308.425,"end":324.0},{"sentences":[{"text":"And, you know, what I'm gonna do is, Gabriel, see, again, as I said, you know, we it's not just basically we have, you know, we have around seven teams.","start":324.0,"end":337.065,"sentiment":"neutral","sentiment_score":-0.06681692972779274},{"text":"We don't just have one team or two teams.","start":337.065,"end":339.545,"sentiment":"neutral","sentiment_score":-0.07095508691337374},{"text":"So we're working we we yeah.","start":339.545,"end":350.72,"sentiment":"neutral","sentiment_score":0.020517228248839576},{"text":"Yeah.","start":350.78003,"end":351.28003,"sentiment":"neutral","sentiment_score":-0.007902506738901138},{"text":"Sorry.","start":355.065,"end":355.565,"sentiment":"neutral","sentiment_score":-0.12867707014083862}],"sentiment":"neutral","sentiment_score":-0.05652297620086911,"num_words":47,"start":324.0,"end":355.565},{"sentences":[{"text":"Sorry.","start":358.585,"end":359.065,"sentiment":"neutral","sentiment_score":-0.0902884155511856},{"text":"Tell tell me, Gabriel.","start":359.065,"end":360.285,"sentiment":"neutral","sentiment_score":-0.0541997104883194},{"text":"So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week?","start":360.425,"end":366.765,"sentiment":"neutral","sentiment_score":0.024668824012306603},{"text":"See, the the the the the the thing is, you know, you're in trade as well.","start":386.24002,"end":391.575,"sentiment":"neutral","sentiment_score":0.06694328971207142},{"text":"Right?","start":391.575,"end":391.89502,"sentiment":"neutral","sentiment_score":0.04094017669558525}],"sentiment":"neutral","sentiment_score":0.030628629155795683,"num_words":44,"start":358.585,"end":391.89502},{"sentences":[{"text":"So you work in a trade.","start":391.89502,"end":393.65503,"sentiment":"neutral","sentiment_score":0.052794402465224266},{"text":"You're related to trade.","start":393.65503,"end":395.11502,"sentiment":"neutral","sentiment_score":0.057338647544384},{"text":"Now the thing is the biggest part is concreting is one part.","start":395.49503,"end":400.21503,"sentiment":"neutral","sentiment_score":0.008853556433071693},{"text":"Once the concreting is done, you still cannot work on the site for at least three days, and you need three clear days to dry the concrete down.","start":400.21503,"end":409.19,"sentiment":"neutral","sentiment_score":-0.10701917989977769},{"text":"You you know that part.","start":409.25,"end":410.53,"sentiment":"neutral","sentiment_score":-0.029116171598434448}],"sentiment":"neutral","sentiment_score":-0.045268258418549194,"num_words":55,"start":391.89502,"end":410.53},{"sentences":[{"text":"Right?","start":410.53,"end":411.03,"sentiment":"neutral","sentiment_score":-0.015804149210453033},{"text":"So, apparently, I don't know how many clear days we have in this equation and how much sun we have in this equation.","start":411.33,"end":419.52502,"sentiment":"neutral","sentiment_score":-0.08559930875249532},{"text":"So the thing is, we are all working still on in today's date, if you reach out to some third party, fourth party, everyone is working on assumption.","start":419.74503,"end":430.405,"sentiment":"neutral","sentiment_score":0.019117790141275952},{"text":"So, you know yeah.","start":432.89,"end":435.55002,"sentiment":"neutral","sentiment_score":-0.04449761239811778},{"text":"You know, I understand.","start":436.17,"end":437.09003,"sentiment":"neutral","sentiment_score":-0.07300361804664135}],"sentiment":"neutral","sentiment_score":-0.03198825080568592,"num_words":60,"start":410.53,"end":437.09003},{"sentences":[{"text":"I no.","start":437.09003,"end":438.01,"sentiment":"neutral","sentiment_score":-0.18800871074199677},{"text":"No.","start":438.01,"end":438.33002,"sentiment":"neutral","sentiment_score":-0.21438828110694885},{"text":"I I understand.","start":438.33002,"end":439.37,"sentiment":"neutral","sentiment_score":-0.19653339684009552},{"text":"And which basically, if I were you, I would have done or could have done the same thing.","start":439.37,"end":443.39,"sentiment":"neutral","sentiment_score":-0.11299841354290645},{"text":"But the point is, you know, we need to be we we we we need to be 100% certain because this is not something which we are doing for our day.","start":443.53,"end":452.665,"sentiment":"neutral","sentiment_score":-0.08724066482916955}],"sentiment":"neutral","sentiment_score":-0.10760796266523275,"num_words":55,"start":437.09003,"end":452.665},{"sentences":[{"text":"This is we are doing it for long term, ten or fifteen years.","start":452.665,"end":456.285,"sentiment":"neutral","sentiment_score":-0.033408792259601444},{"text":"So ideally, you know, ideally, in my eyes, I would say let the concreting guys get their job done.","start":456.665,"end":465.16,"sentiment":"neutral","sentiment_score":0.024896342307329178},{"text":"And, you know, if they end up there doing their job by end of next week, we don't have much time left any which way.","start":465.62,"end":473.285,"sentiment":"neutral","sentiment_score":-0.10759381145238876},{"text":"We just have you know, we've got a public holiday coming through.","start":473.285,"end":476.265,"sentiment":"neutral","sentiment_score":-0.11180091183632612},{"text":"Then we we'll we'll leave it three days.","start":476.405,"end":478.74503,"sentiment":"neutral","sentiment_score":-0.0565230930224061}],"sentiment":"neutral","sentiment_score":-0.0577262956890967,"num_words":77,"start":452.665,"end":478.74503},{"sentences":[{"text":"You know?","start":478.96503,"end":479.685,"sentiment":"neutral","sentiment_score":-0.02138530369848013},{"text":"And in those three days, your job requires at least two days worth of work.","start":479.685,"end":484.105,"sentiment":"neutral","sentiment_score":-0.17205772151549656},{"text":"It's not just basically someone walk in and get job done and walk away.","start":484.27,"end":488.77,"sentiment":"neutral","sentiment_score":-0.31165032195193426},{"text":"It will require a good two, two and a half days to get the job done.","start":488.90997,"end":492.44998,"sentiment":"neutral","sentiment_score":-0.2646879153326154},{"text":"So, realistically, you know, we everyone's sitting on the edge.","start":492.59,"end":498.53,"sentiment":"neutral","sentiment_score":-0.2622280016541481}],"sentiment":"neutral","sentiment_score":-0.24287767718104938,"num_words":57,"start":478.96503,"end":498.53},{"sentences":[{"text":"So if I give you a wrong hope that no, no, no, no, no, Gabrielle, I'll be able to do it, you know, no issues, it's it's highly unlikely for even anyone, no nobody, as in at least at least the good ones, Nobody has time to spend two and a half days to do a job which is not even sure that's gonna be done on time.","start":499.045,"end":524.04004,"sentiment":"neutral","sentiment_score":-0.2824955255012302},{"text":"You you understand my no.","start":525.62,"end":539.825,"sentiment":"neutral","sentiment_score":-0.10075694471597671},{"text":"No.","start":539.825,"end":540.065,"sentiment":"neutral","sentiment_score":-0.12505875527858734},{"text":"It's not.","start":540.065,"end":540.70496,"sentiment":"neutral","sentiment_score":-0.11153211444616318},{"text":"No.","start":540.70496,"end":540.865,"sentiment":"neutral","sentiment_score":-0.11630001664161682}],"sentiment":"neutral","sentiment_score":-0.2620506942659229,"num_words":77,"start":499.045,"end":540.865},{"sentences":[{"text":"No.","start":540.865,"end":541.105,"sentiment":"neutral","sentiment_score":-0.11849077045917512},{"text":"It's it's it needs to be commissioned.","start":541.105,"end":543.98,"sentiment":"neutral","sentiment_score":-0.08049108194453376},{"text":"It need to be the system needs to be active and registered on the books.","start":544.36,"end":550.06,"sentiment":"neutral","sentiment_score":-0.03174601371089617},{"text":"No.","start":550.2,"end":550.36,"sentiment":"neutral","sentiment_score":-0.08640408515930176},{"text":"No.","start":550.36,"end":550.51996,"sentiment":"neutral","sentiment_score":-0.0796966552734375}],"sentiment":"neutral","sentiment_score":-0.05296877160668373,"num_words":25,"start":540.865,"end":550.51996},{"sentences":[{"text":"And so when the electrician's gonna come, they're gonna connect everything.","start":550.51996,"end":554.36,"sentiment":"neutral","sentiment_score":-0.003306821665980599},{"text":"They're gonna make sure that everything is installed 100% right and commissioned, active.","start":554.36,"end":560.285,"sentiment":"neutral","sentiment_score":0.03961027585543119},{"text":"So we need a Internet connection to make sure that everything is connected, everything is doing whatever it's supposed to do to make sure it's commissioned.","start":560.425,"end":568.365,"sentiment":"neutral","sentiment_score":0.04282380654834784},{"text":"Once it's commissioned and registered on the system, that's where the account is registered, and it was installed at that particular time.","start":568.91003,"end":577.57,"sentiment":"neutral","sentiment_score":0.07375055517662656},{"text":"So we are we are we are basically pretty much edge to edge.","start":579.07,"end":582.69,"sentiment":"neutral","sentiment_score":0.07418604453022663}],"sentiment":"neutral","sentiment_score":0.04916362718624227,"num_words":85,"start":550.51996,"end":582.69},{"sentences":[{"text":"If you if you even wish to go ahead with someone else, which I have you know, I'll let you go.","start":582.975,"end":588.015,"sentiment":"neutral","sentiment_score":-0.07993535622067395},{"text":"No no issues.","start":588.015,"end":588.995,"sentiment":"neutral","sentiment_score":-0.049244241788983345},{"text":"So, you know so I'm I'm trying to be as as transparent as possible with you guys from day one because I knew and I understand that, hey.","start":605.39,"end":615.89496,"sentiment":"neutral","sentiment_score":-0.013231205820505108},{"text":"We you've signed the obligation.","start":615.89496,"end":617.27496,"sentiment":"neutral","sentiment_score":-0.02186385616660118},{"text":"We've signed the obligation.","start":617.33496,"end":618.635,"sentiment":"neutral","sentiment_score":-0.006605904549360276}],"sentiment":"neutral","sentiment_score":-0.038239210950913,"num_words":61,"start":582.975,"end":618.635},{"sentences":[{"text":"But, again, we we need certain grounds and you need certain grounds.","start":619.015,"end":623.355,"sentiment":"neutral","sentiment_score":-0.18686355774601301},{"text":"And if we if you cannot provide us certain grounds, we cannot move forward.","start":623.57,"end":627.43,"sentiment":"negative","sentiment_score":-0.3839463708656175},{"text":"Generally, we don't need to call third party in order to get the stuff done.","start":627.57,"end":631.97,"sentiment":"neutral","sentiment_score":-0.1477027917901675},{"text":"But in your case, I've called for multiple times.","start":631.97,"end":634.70996,"sentiment":"neutral","sentiment_score":-0.12274446007278231},{"text":"So the the the the thing is yeah.","start":636.615,"end":649.175,"sentiment":"neutral","sentiment_score":-0.09632301656529307}],"sentiment":"neutral","sentiment_score":-0.20186962129483962,"num_words":58,"start":619.015,"end":649.175},{"sentences":[{"text":"And, you know, let's let's you know, it's it's yes.","start":649.175,"end":653.46,"sentiment":"neutral","sentiment_score":0.010845678113400935},{"text":"I understand that there'll be a loss of money, but we take it in this way.","start":653.46,"end":659.62,"sentiment":"neutral","sentiment_score":-0.16221303772181273},{"text":"We are investing money for long term.","start":659.62,"end":662.10004,"sentiment":"neutral","sentiment_score":0.08393679346357073},{"text":"We are investing money for ten, fifteen years, minimum fifteen years or ten years.","start":662.10004,"end":666.68,"sentiment":"neutral","sentiment_score":0.08543653014515128},{"text":"So, you know, this couple of thousand, 3 to $3,000 won't matter after a year or two year or three year down the line when you see everything is connecting the dots from one end to another end.","start":667.005,"end":680.54504,"sentiment":"neutral","sentiment_score":0.00602802506795055}],"sentiment":"neutral","sentiment_score":-0.005579034041832475,"num_words":85,"start":649.175,"end":680.54504},{"sentences":[{"text":"So, you know, it's it's it's more about matter of time.","start":681.05,"end":684.49,"sentiment":"neutral","sentiment_score":-0.08677341077815402},{"text":"I understand.","start":684.49,"end":685.14996,"sentiment":"neutral","sentiment_score":-0.10526316240429878},{"text":"It's a little bit going things over budget.","start":685.20996,"end":688.58997,"sentiment":"neutral","sentiment_score":-0.14352296851575375},{"text":"But sometimes with the construction, we need to have that kind of volatility into the whole situation where we understand that, hey.","start":688.88995,"end":697.825,"sentiment":"neutral","sentiment_score":-0.29859844053333456},{"text":"Listen.","start":697.825,"end":698.325,"sentiment":"neutral","sentiment_score":-0.2790595293045044}],"sentiment":"neutral","sentiment_score":-0.20821460937573152,"num_words":44,"start":681.05,"end":698.325},{"sentences":[{"text":"You know, we're gonna lose some money, but, hey.","start":698.465,"end":700.78503,"sentiment":"neutral","sentiment_score":-0.31911804609828526},{"text":"This is our aim.","start":700.78503,"end":701.585,"sentiment":"neutral","sentiment_score":-0.07810433208942413},{"text":"This is what we wanted to achieve, and we are going to achieve that, but it may end up costing a little extra here and there.","start":701.585,"end":707.685,"sentiment":"neutral","sentiment_score":-0.2439166923555044},{"text":"No.","start":713.47,"end":713.70996,"sentiment":"neutral","sentiment_score":-0.24260364472866056},{"text":"No.","start":713.70996,"end":713.94995,"sentiment":"neutral","sentiment_score":-0.29102689027786255}],"sentiment":"neutral","sentiment_score":-0.2453644946217537,"num_words":41,"start":698.465,"end":713.94995},{"sentences":[{"text":"You're not gonna lose the whole I explained you the other day.","start":713.94995,"end":716.75,"sentiment":"neutral","sentiment_score":-0.23791507134834924},{"text":"So you're not gonna lose the whole rebate.","start":716.75,"end":718.61,"sentiment":"neutral","sentiment_score":-0.1929019596427679},{"text":"So up to 14 kilowatt, the rebate is 100%.","start":718.75,"end":722.13,"sentiment":"neutral","sentiment_score":0.0075025564680496854},{"text":"And after 14 kilowatt, you've got another six kilowatt.","start":722.19,"end":725.17,"sentiment":"neutral","sentiment_score":-0.03883248112267918},{"text":"That's the rebate.","start":725.47,"end":726.44995,"sentiment":"neutral","sentiment_score":-0.046319582189122833}],"sentiment":"neutral","sentiment_score":-0.11753962443369191,"num_words":41,"start":713.94995,"end":726.44995},{"sentences":[{"text":"So in in a high end sense, you'll be losing around good 2 to $3,000.","start":726.71497,"end":732.095,"sentiment":"neutral","sentiment_score":-0.26925568679968515},{"text":"That's that's that's the loss.","start":734.475,"end":736.075,"sentiment":"neutral","sentiment_score":-0.23910077810287475},{"text":"And that's what I've told you before as well because I did did not want you to make any harsh decision on yourself or future that, hey.","start":736.075,"end":744.89,"sentiment":"neutral","sentiment_score":-0.1388405555928195},{"text":"I need to settle on this property before this particular date in order to get this done.","start":744.89,"end":749.71,"sentiment":"neutral","sentiment_score":-0.14177674405715046},{"text":"So, you know, you need to weigh out your risk.","start":749.93,"end":752.445,"sentiment":"neutral","sentiment_score":-0.08419189639389515}],"sentiment":"neutral","sentiment_score":-0.16533997035711198,"num_words":74,"start":726.71497,"end":752.445},{"sentences":[{"text":"I'm not the person who can do the risk analysis for you.","start":752.685,"end":756.045,"sentiment":"neutral","sentiment_score":-0.12192884273827076},{"text":"You are the best person to work it out.","start":756.045,"end":758.28503,"sentiment":"neutral","sentiment_score":0.025446888473298814},{"text":"But my job is to inform you and get you to make an informed decision that, hey.","start":758.28503,"end":763.425,"sentiment":"neutral","sentiment_score":0.11690263537799611},{"text":"What what would be the right scenario?","start":764.205,"end":766.22003,"sentiment":"neutral","sentiment_score":0.054233181689466746},{"text":"What would be the right way in order to make sure that you're ahead of the curve?","start":766.22003,"end":769.84,"sentiment":"neutral","sentiment_score":0.0967099546071361}],"sentiment":"neutral","sentiment_score":0.04478906749957992,"num_words":62,"start":752.685,"end":769.84},{"sentences":[{"text":"Absolutely.","start":776.38,"end":776.88,"sentiment":"neutral","sentiment_score":0.0742383822798729},{"text":"Yeah.","start":777.02,"end":777.52,"sentiment":"neutral","sentiment_score":0.041852518916130066},{"text":"Just keep it posted.","start":777.74005,"end":778.80005,"sentiment":"neutral","sentiment_score":0.06030268454924226},{"text":"Yeah.","start":782.02496,"end":782.345,"sentiment":"neutral","sentiment_score":0.04159250110387802},{"text":"Yeah.","start":782.345,"end":782.58496,"sentiment":"neutral","sentiment_score":0.035826023668050766}],"sentiment":"neutral","sentiment_score":0.0543400205206126,"num_words":8,"start":776.38,"end":782.58496},{"sentences":[{"text":"Yeah.","start":782.58496,"end":782.745,"sentiment":"neutral","sentiment_score":0.03466426208615303},{"text":"Yeah.","start":782.745,"end":782.985,"sentiment":"neutral","sentiment_score":0.03485365957021713},{"text":"You just just keep me posted.","start":782.985,"end":784.845,"sentiment":"neutral","sentiment_score":0.03244581942756971},{"text":"And if if I see a slim slim slim opportunity to get this done, I will get this done.","start":784.90497,"end":790.82495,"sentiment":"neutral","sentiment_score":-0.017605527255095933},{"text":"But if you know, as I said, I do not want you to give you any false hurts.","start":790.82495,"end":795.58997,"sentiment":"neutral","sentiment_score":-0.1427903123613861}],"sentiment":"neutral","sentiment_score":-0.05867861782511075,"num_words":45,"start":782.58496,"end":795.58997},{"sentences":[{"text":"Absolutely no false hurts.","start":795.64996,"end":797.01,"sentiment":"neutral","sentiment_score":-0.06826367508620024},{"text":"Because I was with Certainty, and I like to keep my commitments.","start":797.01,"end":800.47,"sentiment":"neutral","sentiment_score":-0.001292306852216522},{"text":"No worries.","start":810.23694,"end":810.79694,"sentiment":"neutral","sentiment_score":0.19464731961488724},{"text":"No worries.","start":810.79694,"end":811.1969,"sentiment":"neutral","sentiment_score":0.17759501188993454},{"text":"Thanks, Gabriel.","start":811.1969,"end":811.8369,"sentiment":"positive","sentiment_score":0.38188159465789795}],"sentiment":"neutral","sentiment_score":0.055440248625183645,"num_words":22,"start":795.64996,"end":811.8369},{"sentences":[{"text":"It's just fine.","start":811.8369,"end":812.3969,"sentiment":"positive","sentiment_score":0.3531589557727178},{"text":"Have a good one.","start":812.3969,"end":813.29694,"sentiment":"positive","sentiment_score":0.665898509323597},{"text":"Bye bye.","start":813.8369,"end":814.5769,"sentiment":"positive","sentiment_score":0.3739018440246582}],"sentiment":"positive","sentiment_score":0.4967638436290953,"num_words":9,"start":811.8369,"end":814.5769}]}}]},{"alternatives":[{"transcript":"You're good. Yeah. Yep. So you're saying you you you won't you guys won't be able to install the unit before the end of the month? Yeah. It's just that, you know, just put me in a situation that we're gonna lose the we're going to lose the how do you call it? The rebate, if that's the case. Right? Yeah. Yeah. Yeah. Yeah. Yeah. Is that I'm not I'm not sure. Again, I'm asking questions not because I'm challenging you. I'm just asking questions because I I don't I don't I I don't familiar with this. The first time we are doing this type of installation. If we if we can I can I can I employ a different company? Let's just say some there is a company that can They are available. They're not as busy as as yourself. No. Because we we have a con we have an agree we have some sort of an an agreement or contract. Yeah. Yeah. Yeah. Yeah. I understand. Yeah. Of course. No. No. No. Yeah. Yeah. No. It's it's just no. No. I'm not saying listen. I'm not saying that. I'm not let's just say if if I'm I'm not saying if if if you if we end up, let's just say, somebody is available to do this to just to finish it up, and I'm always of course, I'm gonna pay and you send me an invoice. This and this is how much we have spent. This is how much we wanna be paid. That's not an issue here. You're gonna get paid exactly I I don't want to to lose you know, you to lose or anybody to lose because the bill there was not Yeah. I know. I know. You guys I know. I got I got your I got you as a referral from customers who've been using you for a few times. And it's not it's not somebody it's not that I picked you over the phone book, you know, on the Internet. It's it's was a I called Kumar. He's in he's he's in India at the moment, and I asked him specifically, sir, that it was supposed to be poured today, actually, but due to weather restriction, he they moved it to to this coming week. So he was confident. Yes. Yes. Yes. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. No. Listen. I'm just trying to to maximize everything, obviously. Yeah. Yeah. Yeah. It's not unusual. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. I see. Yeah. Yeah. Yeah. Yeah. Yeah. I see what you're saying. Yeah. And who is at the end at at yeah. Yeah. I understand everything, Vabs. I I appreciate your honesty. At the at the end of the day, is it needs to be certified by a third party in order to get because, again, I'm By whom? Alright. Okay. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. I see. Yeah. Yeah. I know. I I after after what you explaining to me, I I understand that there is no I understand where where you're coming from, and I understand the fact of the matter is that it doesn't matter if I get somebody else. He still needs to wait until such and such. So it doesn't make any difference to me at at that point. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Okay. Alright. Then there there's only one thing there is only one thing to do is to wait and see what how it spins how it will develop. Yep. Yep. Yeah. Yeah. Yeah. Yeah. But you're saying anyway, it's not we're not gonna lose the whole rebate. Right? It's just a percentage. Yeah. Yeah. Yep. Yep. Okay. Alright then. So appreciate the call, and we'll be in touch. I'll I'll I can only I'll report I'll report back when the concrete has been pulled. That's all I can do. Yeah. Yeah. Okay. And the alright. Yeah. Yeah. No. That's that's fine. Appreciate your explaining. Alright. Thank you very much, and we'll be in touch hopefully sooner than later. Thank you. Yeah. You too. Thanks. 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good. Yeah. Yep. So you're saying you you you won't you guys won't be able to install the unit before the end of the month? Yeah.\n\nIt's just that, you know, just put me in a situation that we're gonna lose the we're going to lose the how do you call it? The rebate, if that's the case. Right? Yeah. Yeah.\n\nYeah. Yeah. Yeah. Is that I'm not I'm not sure. Again, I'm asking questions not because I'm challenging you.\n\nI'm just asking questions because I I don't I don't I I don't familiar with this. The first time we are doing this type of installation. If we if we can I can I can I employ a different company? Let's just say some there is a company that can They are available. They're not as busy as as yourself.\n\nNo. Because we we have a con we have an agree we have some sort of an an agreement or contract. Yeah. Yeah. Yeah.\n\nYeah. I understand. Yeah. Of course. No.\n\nNo. No. Yeah. Yeah. No.\n\nIt's it's just no. No. I'm not saying listen. I'm not saying that. I'm not let's just say if if I'm I'm not saying if if if you if we end up, let's just say, somebody is available to do this to just to finish it up, and I'm always of course, I'm gonna pay and you send me an invoice.\n\nThis and this is how much we have spent. This is how much we wanna be paid. That's not an issue here. You're gonna get paid exactly I I don't want to to lose you know, you to lose or anybody to lose because the bill there was not Yeah. I know.\n\nI know. You guys I know. I got I got your I got you as a referral from customers who've been using you for a few times. And it's not it's not somebody it's not that I picked you over the phone book, you know, on the Internet. It's it's was a I called Kumar.\n\nHe's in he's he's in India at the moment, and I asked him specifically, sir, that it was supposed to be poured today, actually, but due to weather restriction, he they moved it to to this coming week. So he was confident. Yes. Yes. Yes.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. No. Listen. I'm just trying to to maximize everything, obviously. Yeah.\n\nYeah. Yeah. It's not unusual. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. I see.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nI see what you're saying. Yeah. And who is at the end at at yeah. Yeah. I understand everything, Vabs.\n\nI I appreciate your honesty. At the at the end of the day, is it needs to be certified by a third party in order to get because, again, I'm By whom? Alright. Okay. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. I see. Yeah. Yeah. I know.\n\nI I after after what you explaining to me, I I understand that there is no I understand where where you're coming from, and I understand the fact of the matter is that it doesn't matter if I get somebody else. He still needs to wait until such and such. So it doesn't make any difference to me at at that point. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nOkay. Alright. Then there there's only one thing there is only one thing to do is to wait and see what how it spins how it will develop. Yep. Yep.\n\nYeah. Yeah. Yeah. Yeah. But you're saying anyway, it's not we're not gonna lose the whole rebate.\n\nRight? It's just a percentage. Yeah. Yeah. Yep.\n\nYep. Okay. Alright then. So appreciate the call, and we'll be in touch. I'll I'll I can only I'll report I'll report back when the concrete has been pulled.\n\nThat's all I can do. Yeah. Yeah. Okay. And the alright.\n\nYeah. Yeah. No. That's that's fine. Appreciate your explaining.\n\nAlright. Thank you very much, and we'll be in touch hopefully sooner than later. Thank you. Yeah. You too.\n\nThanks. 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My name is Beth. I've received your text message\n\nChannel 1: good.\n\nChannel 0: this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances. I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up. And that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month. So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak. So we always try to inform you.\n\nSo I just wanted to give you a heads up. You've sent us a message, and I just wanted to give you a quick call and give you a heads up.\n\nChannel 1: So you're saying you you you won't you guys won't be able to install the unit before the end of the month?\n\nChannel 0: Before the end of this month. Yes. That's correct.\n\nChannel 1: Yeah. It's just that, you know, just put me in a situation that we're gonna lose the we're going to lose the how do you call it? The rebate, if that's the case. Right?\n\nChannel 0: Yeah. Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained. You remember when we had a discussion last time? So I've\n\nChannel 1: Yeah.\n\nChannel 0: explained everything to you and to Belai as well. So that's that's going to be the case because we've been very, very well informed to you guys that, hey. This this is where we are at. I've tried calling Kumar as well on your behalf to make sure that, hey. Give us a heads up.\n\nGive us the time. Give us give us a day. Give us give us some sort of heads up where exactly we are at.\n\nChannel 1: Yeah.\n\nChannel 0: We have tried every possibility. We worked as much as humanly possible. Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea. We decided on a date almost three months ago. We we've done every bit and pieces to make sure to to get ahead of the challenges.\n\nBut I believe, you know, we you know, obviously, you've tried as well, so things are beyond your control as well. But, again, see, you know, we are in a situation where we would like to do everything, but sometimes things can work in our perspective, in our scenario. So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is. We you know, I'm saying no. But if we have if we have a slim very slim even chance to do something, we'll do it.\n\nBut, again, I do not want to give you any false verbs, if that makes sense.\n\nChannel 1: Yeah. Yeah. Yeah. Is that I'm not I'm not sure. Again, I'm asking questions not because I'm challenging you.\n\nI'm just asking questions because I I don't I don't I I don't familiar with this. The first time we are doing this type\n\nChannel 0: That's okay,\n\nChannel 1: of\n\nChannel 0: Gabriel.\n\nChannel 1: installation.\n\nChannel 0: See,\n\nChannel 1: If\n\nChannel 0: I\n\nChannel 1: we\n\nChannel 0: I\n\nChannel 1: if we\n\nChannel 0: yeah.\n\nChannel 1: can I can I can I employ a different company? Let's just say some there is a company that can They are available. They're not as busy as as yourself.\n\nChannel 0: Alright. Now right now, as we speak, everyone is busy. Everyone is busy. And if you wish to do that, you know, you if you like to, it's up to you. It's completely up to you.\n\nIt's your property. You know? You know? We we\n\nChannel 1: No.\n\nChannel 0: have\n\nChannel 1: Because\n\nChannel 0: done\n\nChannel 1: we\n\nChannel 0: prevaring.\n\nChannel 1: we have a con we have an agree we have some sort of an\n\nChannel 0: We\n\nChannel 1: an\n\nChannel 0: agreement.\n\nChannel 1: agreement\n\nChannel 0: Yes.\n\nChannel 1: or contract.\n\nChannel 0: That's correct. That's correct. That's correct. So we have an agreement. We have a contract.\n\nAnd, obviously, you're abide by the contract. And the the thing is, you know, we have done the major part of wiring your\n\nChannel 1: Yeah.\n\nChannel 0: whole\n\nChannel 1: Yeah.\n\nChannel 0: property.\n\nChannel 1: Yeah.\n\nChannel 0: So,\n\nChannel 1: Yeah. I\n\nChannel 0: you\n\nChannel 1: understand.\n\nChannel 0: know, we we have invested our time. We have invested our money. We did not\n\nChannel 1: Yeah.\n\nChannel 0: even\n\nChannel 1: Of course.\n\nChannel 0: we we we were only only we we got paid a small amount of money because we believed in you guys, sir. We did not even bother to ask you to pay us excess amount of\n\nChannel 1: No.\n\nChannel 0: money\n\nChannel 1: No.\n\nChannel 0: in order to, you know, recover\n\nChannel 1: No. Yeah.\n\nChannel 0: our money.\n\nChannel 1: Yeah. No. It's\n\nChannel 0: So\n\nChannel 1: it's\n\nChannel 0: we\n\nChannel 1: just\n\nChannel 0: we were working at good faith,\n\nChannel 1: no. No.\n\nChannel 0: and\n\nChannel 1: I'm not\n\nChannel 0: this\n\nChannel 1: saying\n\nChannel 0: is something.\n\nChannel 1: listen. I'm not saying that. I'm not let's just say if if I'm I'm not saying if if if you if we end up, let's just say, somebody is available to do this to just to finish it up, and I'm always of course, I'm gonna pay and you send me an invoice. This and this is how much we have spent. This is how much we wanna be\n\nChannel 0: Mhmm. Yeah.\n\nChannel 1: paid. That's not an issue here. You're\n\nChannel 0: Mhmm.\n\nChannel 1: gonna get paid exactly I I don't want to to lose you know, you to lose or anybody to lose because the\n\nChannel 0: Well,\n\nChannel 1: bill\n\nChannel 0: that\n\nChannel 1: there\n\nChannel 0: well,\n\nChannel 1: was\n\nChannel 0: that's that's correct. That's that's that's\n\nChannel 1: not\n\nChannel 0: correct. And, you know, what I'm gonna do is, Gabriel, see, again, as I said, you know, we it's not just basically we have, you know, we have around seven teams. We don't just have one team or two teams.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: I know. I know.\n\nChannel 0: we're\n\nChannel 1: You guys\n\nChannel 0: working\n\nChannel 1: I know. I got I got your I got you as a referral from\n\nChannel 0: we we\n\nChannel 1: customers who've been using you for a few times. And\n\nChannel 0: yeah. Yeah.\n\nChannel 1: it's not it's not somebody it's not that I picked you over\n\nChannel 0: Sorry.\n\nChannel 1: the phone book, you know, on the Internet. It's it's was a\n\nChannel 0: Sorry. Tell tell me, Gabriel. So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week?\n\nChannel 1: I called Kumar. He's in he's he's in India at the moment, and I asked him specifically, sir, that it was supposed to be poured today, actually, but due to weather restriction, he they moved it to to this coming week. So he was confident.\n\nChannel 0: See, the the the the the the thing is, you know, you're in trade as well. Right? So you\n\nChannel 1: Yes.\n\nChannel 0: work\n\nChannel 1: Yes.\n\nChannel 0: in a trade. You're related to trade. Now\n\nChannel 1: Yes.\n\nChannel 0: the thing is the biggest part is concreting is one part. Once the concreting is done, you still cannot work on the site for at least three\n\nChannel 1: Yeah.\n\nChannel 0: days, and you need three clear days to dry the concrete down. You you know that\n\nChannel 1: Yeah.\n\nChannel 0: part. Right? So, apparently, I don't know how many clear days we have in this equation and how much sun we have in this equation. So\n\nChannel 1: Yeah.\n\nChannel 0: the thing is, we are all working still on in today's date, if you reach out to some third party, fourth party, everyone is working on assumption.\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: So,\n\nChannel 1: No.\n\nChannel 0: you know\n\nChannel 1: Listen. I'm just trying to\n\nChannel 0: yeah.\n\nChannel 1: to maximize\n\nChannel 0: You\n\nChannel 1: everything,\n\nChannel 0: know, I\n\nChannel 1: obviously.\n\nChannel 0: understand. I no. No. I I understand. And which basically, if I were you, I would have done or could have done the same thing.\n\nBut the\n\nChannel 1: Yeah.\n\nChannel 0: point\n\nChannel 1: Yeah.\n\nChannel 0: is,\n\nChannel 1: Yeah. It's not unusual.\n\nChannel 0: you know, we need to be we we we we need to be 100% certain because this\n\nChannel 1: Yeah.\n\nChannel 0: is not something which we are doing for our day. This is we are doing it for long term, ten or fifteen years. So ideally, you know, ideally, in my eyes, I would\n\nChannel 1: Yeah.\n\nChannel 0: say let the concreting guys get their job done. And, you know, if they end up there doing their job by end of next week, we don't have much time left any which way. We just have you\n\nChannel 1: Yeah.\n\nChannel 0: know, we've got a public holiday coming through. Then we\n\nChannel 1: Yeah.\n\nChannel 0: we'll we'll leave it three days. You know?\n\nChannel 1: Yeah.\n\nChannel 0: And in those\n\nChannel 1: Yeah.\n\nChannel 0: three days, your job requires at least two days worth of work. It's not\n\nChannel 1: Yeah.\n\nChannel 0: just basically someone walk in and get job done and walk away. It will require a good two, two and a half days to get the job done. So, realistically,\n\nChannel 1: Yeah.\n\nChannel 0: you know, we everyone's sitting on the edge.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: So\n\nChannel 1: Yeah. I\n\nChannel 0: if\n\nChannel 1: see.\n\nChannel 0: I give you a wrong hope that no, no, no, no, no, Gabrielle, I'll be able to do it, you know, no issues, it's it's highly unlikely for even\n\nChannel 1: Yeah.\n\nChannel 0: anyone, no nobody, as in\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: at least at least the good ones,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Nobody\n\nChannel 1: I see what you're saying.\n\nChannel 0: has time to spend two and a half days to do a job\n\nChannel 1: Yeah.\n\nChannel 0: which is not even sure that's gonna be done on time.\n\nChannel 1: And who\n\nChannel 0: You\n\nChannel 1: is at\n\nChannel 0: you\n\nChannel 1: the\n\nChannel 0: understand\n\nChannel 1: end at\n\nChannel 0: my\n\nChannel 1: at yeah. Yeah. I understand everything, Vabs. I I appreciate your honesty. At the at the end of the day, is it needs to be certified by a third party in order to get because, again,\n\nChannel 0: no. No.\n\nChannel 1: I'm\n\nChannel 0: It's not. No. No. It's it's it needs to be commissioned. It need to be the system needs to be active and\n\nChannel 1: By whom?\n\nChannel 0: registered on the books. No. No. And so\n\nChannel 1: Alright.\n\nChannel 0: when the electrician's\n\nChannel 1: Okay.\n\nChannel 0: gonna come, they're gonna\n\nChannel 1: Yeah.\n\nChannel 0: connect\n\nChannel 1: Yeah.\n\nChannel 0: everything. They're gonna make sure that everything is installed 100% right\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: Yeah.\n\nChannel 0: commissioned,\n\nChannel 1: Yeah.\n\nChannel 0: active. So we need a Internet connection to make sure that everything\n\nChannel 1: Yeah.\n\nChannel 0: is connected, everything is doing whatever it's supposed to do to make\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: sure it's commissioned. Once it's\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: commissioned and registered on the system, that's where the account is registered, and it was installed at that particular time.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: So we are\n\nChannel 1: I\n\nChannel 0: we are we are basically pretty much edge to edge. If\n\nChannel 1: see.\n\nChannel 0: you\n\nChannel 1: Yeah.\n\nChannel 0: if you even wish to go ahead with someone else, which I have you know, I'll let you\n\nChannel 1: Yeah.\n\nChannel 0: go.\n\nChannel 1: I\n\nChannel 0: No\n\nChannel 1: know. I\n\nChannel 0: no issues.\n\nChannel 1: I after after what you explaining to me, I I understand that there is no I understand where where you're coming from, and I understand the fact of the matter is that it doesn't matter if I get somebody else. He still needs to wait until such and such. So it doesn't make any\n\nChannel 0: So,\n\nChannel 1: difference to me at at that point.\n\nChannel 0: you know so I'm I'm trying to be as as transparent as possible with you guys\n\nChannel 1: Yeah.\n\nChannel 0: from day one because I knew and I understand that, hey. We you've signed the obligation. We've signed the obligation. But, again, we we need certain grounds and you need certain grounds. And if we if you cannot provide us certain grounds, we cannot move forward.\n\nChannel 1: Yeah.\n\nChannel 0: Generally, we don't\n\nChannel 1: Yeah.\n\nChannel 0: need\n\nChannel 1: Yeah.\n\nChannel 0: to call third party in order to get the stuff done. But in your case, I've called for multiple times.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: So\n\nChannel 1: Yeah. Okay. Alright.\n\nChannel 0: the\n\nChannel 1: Then\n\nChannel 0: the\n\nChannel 1: there there's only\n\nChannel 0: the\n\nChannel 1: one thing\n\nChannel 0: the\n\nChannel 1: there is\n\nChannel 0: thing\n\nChannel 1: only one thing\n\nChannel 0: is\n\nChannel 1: to do is to wait and see what how it spins how it will develop.\n\nChannel 0: yeah. And, you know, let's let's you know, it's it's yes. I understand that there'll be a loss of money, but we take it in this way. We are investing money for long term. We are investing money for\n\nChannel 1: Yep.\n\nChannel 0: ten, fifteen years, minimum fifteen years or ten years. So,\n\nChannel 1: Yep.\n\nChannel 0: you know, this couple of thousand, 3 to $3,000 won't matter after a year or two year or three year down the line when you see everything is connecting the dots from one end to another end. So, you know, it's it's it's more about matter of time. I understand. It's a little bit\n\nChannel 1: Yeah.\n\nChannel 0: going things over budget. But sometimes with the construction, we need to have that kind of volatility into the whole situation where we understand that, hey. Listen. You know, we're gonna lose some money, but, hey. This is our aim.\n\nThis is what we wanted to achieve, and we are going to achieve that, but it may end up costing a little extra here and there.\n\nChannel 1: Yeah. Yeah. Yeah. But you're saying anyway, it's not we're not gonna lose the whole rebate. Right?\n\nIt's just a percentage.\n\nChannel 0: No. No. You're not gonna lose the whole I explained you the other day. So you're not gonna lose the whole rebate. So up to 14 kilowatt, the rebate is 100%.\n\nAnd after 14 kilowatt, you've got another six kilowatt. That's the rebate. So in in a high end sense, you'll be losing around good 2 to $3,000.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: That's that's that's the loss. And that's what I've told you before as well because I did did not want you to make any harsh decision on yourself or future that, hey. I need to settle on this property before this particular date in order to get this done. So, you know, you need to weigh out your risk. I'm not the person who can do the risk analysis for you.\n\nYou are the\n\nChannel 1: Yep.\n\nChannel 0: best person to work it out. But my job is to inform you and get you to make an informed decision that, hey.\n\nChannel 1: Yep.\n\nChannel 0: What what would be the right scenario? What would be the right way in order to make sure that you're ahead of the curve?\n\nChannel 1: Okay. Alright then. So appreciate the call, and we'll be in touch. I'll I'll I can\n\nChannel 0: Absolutely.\n\nChannel 1: only\n\nChannel 0: Yeah.\n\nChannel 1: I'll report\n\nChannel 0: Just\n\nChannel 1: I'll\n\nChannel 0: keep\n\nChannel 1: report\n\nChannel 0: it posted.\n\nChannel 1: back when the concrete has been pulled. That's all I can do.\n\nChannel 0: Yeah. Yeah. Yeah. Yeah. You just just keep me posted.\n\nAnd if\n\nChannel 1: Yeah.\n\nChannel 0: if I see a slim slim slim opportunity to get this done, I will get this done. But if you know, as I said, I do not want you\n\nChannel 1: Yeah.\n\nChannel 0: to give you any false hurts. Absolutely\n\nChannel 1: Okay.\n\nChannel 0: no false hurts. Because I was with Certainty,\n\nChannel 1: And the\n\nChannel 0: and I\n\nChannel 1: alright.\n\nChannel 0: like to keep\n\nChannel 1: Yeah.\n\nChannel 0: my commitments.\n\nChannel 1: Yeah. No. That's that's fine. Appreciate your explaining. Alright.\n\nThank you very much, and we'll be in touch hopefully sooner than later. Thank\n\nChannel 0: No worries. No worries. Thanks, Gabriel. It's just fine. Have a good\n\nChannel 1: you.\n\nChannel 0: one.\n\nChannel 1: Yeah. You too.\n\nChannel 0: Bye\n\nChannel 1: Thanks.\n\nChannel 0: bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"You're","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.09562733769416808}],"sentiment":"neutral","sentiment_score":0.09562733769416808,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Gabriel, good afternoon.","start":2.72,"end":4.16,"sentiment":"neutral","sentiment_score":0.23322723309199014},{"text":"My name is Beth.","start":4.16,"end":5.06,"sentiment":"neutral","sentiment_score":0.18101643025875092},{"text":"I've received your text message","start":5.2799997,"end":6.74,"sentiment":"neutral","sentiment_score":0.2698641180992126}],"sentiment":"neutral","sentiment_score":0.23108900090058646,"channel":0,"num_words":12,"start":2.72,"end":6.74},{"sentences":[{"text":"good.","start":6.2625,"end":6.7625,"sentiment":"neutral","sentiment_score":0.3092518746852875}],"sentiment":"neutral","sentiment_score":0.3092518746852875,"channel":1,"num_words":1,"start":6.2625,"end":6.7625},{"sentences":[{"text":"this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week.","start":6.8799996,"end":18.865,"sentiment":"neutral","sentiment_score":0.20045705698430538}],"sentiment":"neutral","sentiment_score":0.20045705698430538,"channel":0,"num_words":32,"start":6.8799996,"end":18.865},{"sentences":[{"text":"Yeah.","start":19.404999,"end":19.884998,"sentiment":"neutral","sentiment_score":0.09681295603513718},{"text":"Yep.","start":19.884998,"end":20.384998,"sentiment":"neutral","sentiment_score":0.08724715560674667}],"sentiment":"neutral","sentiment_score":0.09203005582094193,"channel":1,"num_words":2,"start":19.404999,"end":20.384998},{"sentences":[{"text":"But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances.","start":21.325,"end":30.529999,"sentiment":"neutral","sentiment_score":-0.263260880583211},{"text":"I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up.","start":30.529999,"end":41.325,"sentiment":"neutral","sentiment_score":-0.054105506118001606},{"text":"And that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month.","start":41.485,"end":50.305,"sentiment":"neutral","sentiment_score":-0.2643904197695},{"text":"So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak.","start":50.765,"end":58.460003,"sentiment":"neutral","sentiment_score":-0.29726799045290264},{"text":"So we always try to inform you.","start":58.760002,"end":61.4,"sentiment":"neutral","sentiment_score":-0.06642471892493111}],"sentiment":"neutral","sentiment_score":-0.19886104801956278,"channel":0,"num_words":104,"start":21.325,"end":61.4},{"sentences":[{"text":"So I just wanted to give you a heads up.","start":61.4,"end":63.420002,"sentiment":"neutral","sentiment_score":0.1317351207137108},{"text":"You've sent us a message, and I just wanted to give you a quick call and give you a heads up.","start":63.64,"end":68.14,"sentiment":"neutral","sentiment_score":0.1978083916363262}],"sentiment":"neutral","sentiment_score":0.1764944332741922,"channel":0,"num_words":31,"start":61.4,"end":68.14},{"sentences":[{"text":"So you're saying you you you won't you guys won't be able to install the unit before the end of the month?","start":69.605,"end":76.505005,"sentiment":"neutral","sentiment_score":-0.15955325588583946}],"sentiment":"neutral","sentiment_score":-0.15955325588583946,"channel":1,"num_words":22,"start":69.605,"end":76.505005},{"sentences":[{"text":"Before the end of this month.","start":76.935,"end":78.375,"sentiment":"neutral","sentiment_score":-0.13828552390138307},{"text":"Yes.","start":78.375,"end":78.615,"sentiment":"neutral","sentiment_score":0.02943657711148262},{"text":"That's correct.","start":78.615,"end":79.354996,"sentiment":"neutral","sentiment_score":0.07577789202332497}],"sentiment":"neutral","sentiment_score":-0.0720800869166851,"channel":0,"num_words":9,"start":76.935,"end":79.354996},{"sentences":[{"text":"Yeah.","start":80.42999,"end":80.75,"sentiment":"neutral","sentiment_score":-0.02451090887188911},{"text":"It's just that, you know, just put me in a situation that we're gonna lose the we're going to lose the how do you call it?","start":80.75,"end":92.92999,"sentiment":"neutral","sentiment_score":-0.18113789449517542},{"text":"The rebate, if that's the case.","start":95.134995,"end":97.454994,"sentiment":"neutral","sentiment_score":-0.10772177825371425},{"text":"Right?","start":97.454994,"end":97.954994,"sentiment":"neutral","sentiment_score":-0.02618179097771645}],"sentiment":"neutral","sentiment_score":-0.1590179007719545,"channel":1,"num_words":34,"start":80.42999,"end":97.954994},{"sentences":[{"text":"Yeah.","start":98.065,"end":98.305,"sentiment":"neutral","sentiment_score":-0.05089273303747177},{"text":"Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained.","start":98.305,"end":105.445,"sentiment":"neutral","sentiment_score":-0.15086539429814919},{"text":"You remember when we had a discussion last time?","start":105.665,"end":108.06,"sentiment":"neutral","sentiment_score":-0.03056594439678722},{"text":"So I've","start":108.299995,"end":108.7,"sentiment":"neutral","sentiment_score":-0.0016930419951677322}],"sentiment":"neutral","sentiment_score":-0.10855075387018068,"channel":0,"num_words":35,"start":98.065,"end":108.7},{"sentences":[{"text":"Yeah.","start":108.579994,"end":109.079994,"sentiment":"neutral","sentiment_score":0.02504049614071846}],"sentiment":"neutral","sentiment_score":0.02504049614071846,"channel":1,"num_words":1,"start":108.579994,"end":109.079994},{"sentences":[{"text":"explained everything to you and to Belai as well.","start":108.7,"end":111.84,"sentiment":"neutral","sentiment_score":0.07477435883548525},{"text":"So that's that's going to be the case because we've been very, very well informed to you guys that, hey.","start":112.14,"end":117.34,"sentiment":"neutral","sentiment_score":0.2064409539103508},{"text":"This this is where we are at.","start":117.34,"end":119.119995,"sentiment":"neutral","sentiment_score":0.12106966440166746},{"text":"I've tried calling Kumar 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posted.","start":778.14,"end":778.80005,"sentiment":"neutral","sentiment_score":0.06433665752410889}],"sentiment":"neutral","sentiment_score":0.06433665752410889,"channel":0,"num_words":2,"start":778.14,"end":778.80005},{"sentences":[{"text":"back when the concrete has been pulled.","start":778.535,"end":780.455,"sentiment":"neutral","sentiment_score":0.03311292055462088},{"text":"That's all I can do.","start":780.455,"end":781.47,"sentiment":"neutral","sentiment_score":0.0383315846323967}],"sentiment":"neutral","sentiment_score":0.035287363920360804,"channel":1,"num_words":12,"start":778.535,"end":781.47},{"sentences":[{"text":"Yeah.","start":782.02496,"end":782.345,"sentiment":"neutral","sentiment_score":0.04159250110387802},{"text":"Yeah.","start":782.345,"end":782.58496,"sentiment":"neutral","sentiment_score":0.035826023668050766},{"text":"Yeah.","start":782.58496,"end":782.745,"sentiment":"neutral","sentiment_score":0.03466426208615303},{"text":"Yeah.","start":782.745,"end":782.985,"sentiment":"neutral","sentiment_score":0.03485365957021713},{"text":"You just just keep me posted.","start":782.985,"end":784.845,"sentiment":"neutral","sentiment_score":0.03244581942756971}],"sentiment":"neutral","sentiment_score":0.03416113629937172,"channel":0,"num_words":10,"start":782.02496,"end":784.845},{"sentences":[{"text":"And if","start":784.90497,"end":785.805,"sentiment":"neutral","sentiment_score":0.01920054666697979}],"sentiment":"neutral","sentiment_score":0.01920054666697979,"channel":0,"num_words":2,"start":784.90497,"end":785.805},{"sentences":[{"text":"Yeah.","start":785.55,"end":786.05,"sentiment":"neutral","sentiment_score":0.011029107496142387}],"sentiment":"neutral","sentiment_score":0.011029107496142387,"channel":1,"num_words":1,"start":785.55,"end":786.05},{"sentences":[{"text":"if I see a slim slim slim opportunity to get this done, I will get this done.","start":785.865,"end":790.82495,"sentiment":"neutral","sentiment_score":-0.021935653598869547},{"text":"But if you know, as I said, I do not want you","start":790.82495,"end":793.97,"sentiment":"neutral","sentiment_score":-0.09768396336585283}],"sentiment":"neutral","sentiment_score":-0.05327978177831091,"channel":0,"num_words":29,"start":785.865,"end":793.97},{"sentences":[{"text":"Yeah.","start":793.96497,"end":794.46497,"sentiment":"neutral","sentiment_score":-0.08014044165611267}],"sentiment":"neutral","sentiment_score":-0.08014044165611267,"channel":1,"num_words":1,"start":793.96497,"end":794.46497},{"sentences":[{"text":"to give you any false hurts.","start":793.97,"end":795.58997,"sentiment":"neutral","sentiment_score":-0.2330030103524526},{"text":"Absolutely","start":795.64996,"end":796.13,"sentiment":"neutral","sentiment_score":-0.02245224639773369}],"sentiment":"neutral","sentiment_score":-0.20292432978749275,"channel":0,"num_words":7,"start":793.97,"end":796.13},{"sentences":[{"text":"Okay.","start":796.125,"end":796.625,"sentiment":"neutral","sentiment_score":-0.014310669153928757}],"sentiment":"neutral","sentiment_score":-0.014310669153928757,"channel":1,"num_words":1,"start":796.125,"end":796.625},{"sentences":[{"text":"no false hurts.","start":796.13,"end":797.01,"sentiment":"neutral","sentiment_score":-0.08353415131568909},{"text":"Because I was with Certainty,","start":797.01,"end":798.38995,"sentiment":"neutral","sentiment_score":-0.013392157666385174}],"sentiment":"neutral","sentiment_score":-0.03969540528487414,"channel":0,"num_words":8,"start":796.13,"end":798.38995},{"sentences":[{"text":"And 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keep","start":799.17,"end":799.64996,"sentiment":"neutral","sentiment_score":0.016622409224510193}],"sentiment":"neutral","sentiment_score":0.016622409224510193,"channel":0,"num_words":3,"start":799.17,"end":799.64996},{"sentences":[{"text":"Yeah.","start":799.565,"end":800.065,"sentiment":"neutral","sentiment_score":0.006382644176483154}],"sentiment":"neutral","sentiment_score":0.006382644176483154,"channel":1,"num_words":1,"start":799.565,"end":800.065},{"sentences":[{"text":"my commitments.","start":799.64996,"end":800.47,"sentiment":"neutral","sentiment_score":-0.0018719788640737534}],"sentiment":"neutral","sentiment_score":-0.0018719788640737534,"channel":0,"num_words":2,"start":799.64996,"end":800.47},{"sentences":[{"text":"Yeah.","start":801.485,"end":801.805,"sentiment":"neutral","sentiment_score":0.04421582445502281},{"text":"No.","start":801.805,"end":802.045,"sentiment":"neutral","sentiment_score":0.042067110538482666},{"text":"That's that's fine.","start":802.045,"end":802.925,"sentiment":"neutral","sentiment_score":0.1704800327618917},{"text":"Appreciate your explaining.","start":802.925,"end":804.385,"sentiment":"positive","sentiment_score":0.3650361895561218},{"text":"Alright.","start":804.685,"end":805.185,"sentiment":"neutral","sentiment_score":0.2735288143157959}],"sentiment":"neutral","sentiment_score":0.21848449069592688,"channel":1,"num_words":9,"start":801.485,"end":805.185},{"sentences":[{"text":"Thank you very much, and we'll be in touch hopefully sooner than later.","start":805.36694,"end":809.2269,"sentiment":"positive","sentiment_score":0.4101462455896231},{"text":"Thank","start":809.7669,"end":810.2669,"sentiment":"neutral","sentiment_score":0.2263718843460083}],"sentiment":"positive","sentiment_score":0.39701950550079346,"channel":1,"num_words":14,"start":805.36694,"end":810.2669},{"sentences":[{"text":"No 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Gabriel is informed by the representative that the installation will be done before the end of the month and he will lose a certain amount of rebate. The representative assures him that they have been well-informed and that they will give him a clear date and timeframe. They discuss the possibility of working together in the future and clear days for dry concrete. The customer is trying to maximize the time spent on a contract and is concerned about losing his job. The representative explains the need for commission and registration and warns Gabriel to keep the representative posted if there is a slim opportunity to complete the job."},"intents":{"segments":[{"text":"We worked as much as humanly possible. Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea.","start_word":369,"end_word":396,"intents":[{"intent":"Provide information","confidence_score":0.0005729502}]},{"text":"We decided on a date almost three months ago.","start_word":397,"end_word":405,"intents":[{"intent":"Clarify decision decision","confidence_score":0.00004267184}]},{"text":"So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is.","start_word":472,"end_word":505,"intents":[{"intent":"Acknowledge importance of informed decision","confidence_score":0.000046264013}]},{"text":"Again, I'm asking questions not because I'm challenging you. I'm just asking questions because I I don't I don't I I don't familiar with this.","start_word":557,"end_word":581,"intents":[{"intent":"Ask questions","confidence_score":0.11478876}]},{"text":"I'm not let's just say if if I'm I'm not saying if if if you if we end up, let's just say, somebody is available to do this to just to finish it up, and I'm always of course, I'm gonna pay and you send me an invoice. This and this is how much we have spent. This is how much we wanna be Mhmm. Yeah. paid.","start_word":848,"end_word":914,"intents":[{"intent":"Verify payment method","confidence_score":0.010164196}]},{"text":"So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week? I called Kumar. He's in he's he's in India at the moment, and I asked him specifically, sir, that it was supposed to be poured today, actually, but due to weather restriction, he they moved it to to this coming week. So he was confident.","start_word":1066,"end_word":1132,"intents":[{"intent":"Confirm concrete work schedule","confidence_score":0.0061790175}]},{"text":"three days, your job requires at least two days worth of work. It's not Yeah.","start_word":1433,"end_word":1447,"intents":[{"intent":"Schedule job","confidence_score":0.024708375}]},{"text":"We are investing money for long term. We are investing money for Yep. ten, fifteen years, minimum fifteen years or ten years. So, Yep.","start_word":1997,"end_word":2020,"intents":[{"intent":"Evaluate financial objectives","confidence_score":0.000012853954}]},{"text":"So up to 14 kilowatt, the rebate is 100%. And after 14 kilowatt, you've got another six kilowatt. That's the rebate. So in in a high end sense, you'll be losing around good 2 to $3,000. Yeah.","start_word":2185,"end_word":2221,"intents":[{"intent":"Evaluate rebate options","confidence_score":0.0055742357}]}]},"sentiments":{"segments":[{"text":"You're Gabriel, good afternoon. My name is Beth. I've received your text message good. this morning in regards to you spoke to Kumar, and Kumar is saying that it should be done or statement, basically, driveway should be done or concreteing will be done next week. Yeah. Yep. But as you specified in the past, we we were running beyond our schedule, and they're absolutely 0% chances. I would say 1% chances if we can, but I just wanted to give you a very, very, very, very clear heads up rather than basically complicated heads up. And that's why we've been following, and we've made sure that where exactly we are at, and it's highly unlikely we'll be able to do it this month. So I understand that Kumar is trying to push things through, but, again, there is no certainty as as we speak. So we always try to inform you. So I just wanted to give you a heads up. You've sent us a message, and I just wanted to give you a quick call and give you a heads up. So you're saying you you you won't you guys won't be able to install the unit before the end of the month? Before the end of this month. Yes. That's correct. Yeah. It's just that, you know, just put me in a situation that we're gonna lose the we're going to lose the how do you call it? The rebate, if that's the case. Right? Yeah. Well, so you gotta you're not gonna lose a 100% rebate, but you're gonna lose a certain amount of rebate, which I've explained. You remember when we had a discussion last time? So I've Yeah. explained everything to you and to Belai as well. So that's that's going to be the case because we've been very, very well informed to you guys that, hey. This this is where we are at. I've tried calling Kumar as well on your behalf to make sure that, hey. Give us a heads up. Give us the time. Give us give us a day. Give us give us some sort of heads up where exactly we are at. Yeah. We have tried every possibility.","start_word":0,"end_word":368,"sentiment":"neutral","sentiment_score":-0.01951519615928009},{"text":"We worked as much as humanly possible.","start_word":369,"end_word":375,"sentiment":"positive","sentiment_score":0.5201063752174377},{"text":"Generally, we don't do you know, that's completely customer's responsibility, and we give them a clear perspective, clear date, clear idea.","start_word":376,"end_word":396,"sentiment":"neutral","sentiment_score":0.2035233974456787},{"text":"We decided on a date almost three months ago. We we've done every bit and pieces to make sure to to get ahead of the challenges.","start_word":397,"end_word":422,"sentiment":"positive","sentiment_score":0.4354635775089264},{"text":"But I believe, you know, we you know, obviously, you've tried as well, so things are beyond your control as well. But, again, see, you know, we are in a situation where we would like to do everything, but sometimes things can work in our perspective, in our scenario. So hence, I need to I need to make sure that, you know, I need it always make sure that throughout the process that you're very well informed, and it is what it is. We you know, I'm saying no. But if we have if we have a slim very slim even chance to do something, we'll do it. But, again, I do not want to give you any false verbs, if that makes sense. Yeah. Yeah. Yeah. Is that I'm not I'm not sure. Again, I'm asking questions not because I'm challenging you. I'm just asking questions because I I don't I don't I I don't familiar with this. The first time we are doing this type That's okay, of Gabriel. installation. See, If I we I if we yeah. can I can I can I employ a different company? Let's just say some there is a company that can They are available. They're not as busy as as yourself. Alright. Now right now, as we speak, everyone is busy. Everyone is busy. And if you wish to do that, you know, you if you like to, it's up to you. It's completely up to you. It's your property. You know? You know? We we No. have Because done we prevaring. we have a con we have an agree we have some sort of an We an agreement. agreement Yes. or contract. That's correct. That's correct. That's correct. So we have an agreement. We have a contract. And, obviously, you're abide by the contract. And the the thing is, you know, we have done the major part of wiring your Yeah. whole Yeah. property. Yeah. So, Yeah. I you understand. know, we we have invested our time. We have invested our money. We did not Yeah. even Of course. we we we were only only we we got paid a small amount of money because we believed in you guys, sir. We did not even bother to ask you to pay us excess amount of No. money No. in order to, you know, recover No. Yeah. our money. Yeah. No. It's So it's we just we were working at good faith, no. No. and I'm not this saying is something. listen. I'm not saying that. I'm not let's just say if if I'm I'm not saying if if if you if we end up, let's just say, somebody is available to do this to just to finish it up, and I'm always of course, I'm gonna pay and you send me an invoice. This and this is how much we have spent. This is how much we wanna be Mhmm. Yeah. paid. That's not an issue here. You're Mhmm. gonna get paid exactly I I don't want to to lose you know, you to lose or anybody to lose because the Well, bill that there well, was that's that's correct.","start_word":423,"end_word":952,"sentiment":"neutral","sentiment_score":-0.03821048810287326},{"text":"That's that's that's not correct.","start_word":953,"end_word":957,"sentiment":"negative","sentiment_score":-0.6271995902061462},{"text":"And, you know, what I'm gonna do is, Gabriel, see, again, as I said, you know, we it's not just basically we have, you know, we have around seven teams. We don't just have one team or two teams. Yeah. So I know. I we're know. You working guys I know. I got I got your I got you as a referral from we we customers who've been using you for a few times. And yeah. Yeah. it's not it's not somebody it's not that I picked you over Sorry. the phone book, you know, on the Internet. It's it's was a Sorry. Tell tell me, Gabriel. So is the is the concreting has been done or it's it's it's planning or it's planned to be done next week? I called Kumar. He's in he's he's in India at the moment, and I asked him specifically, sir, that it was supposed to be poured today, actually, but due to weather restriction, he they moved it to to this coming week.","start_word":958,"end_word":1127,"sentiment":"neutral","sentiment_score":-0.005340449292870129},{"text":"So he was confident.","start_word":1128,"end_word":1131,"sentiment":"positive","sentiment_score":0.4757047891616822},{"text":"See, the the the the the the thing is, you know, you're in trade as well. Right? So you Yes. work Yes. in a trade. You're related to trade. Now Yes. the thing is the biggest part is concreting is one part. Once the concreting is done, you still cannot work on the site for at least three Yeah. days, and you need three clear days to dry the concrete down. You you know that Yeah. part. Right? So, apparently, I don't know how many clear days we have in this equation and how much sun we have in this equation. So Yeah. the thing is, we are all working still on in today's date, if you reach out to some third party, fourth party, everyone is working on assumption. Yeah. Yeah. Yeah. So, No. you know Listen. I'm just trying to yeah. to maximize You everything, know, I obviously. understand. I no. No. I I understand. And which basically, if I were you, I would have done or could have done the same thing. But the Yeah. point Yeah. is, Yeah. It's not unusual. you know, we need to be we we we we need to be 100% certain because this Yeah. is not something which we are doing for our day. This is we are doing it for long term, ten or fifteen years. So ideally, you know, ideally, in my eyes, I would Yeah. say let the concreting guys get their job done. And, you know, if they end up there doing their job by end of next week, we don't have much time left any which way. We just have you Yeah. know, we've got a public holiday coming through. Then we Yeah. we'll we'll leave it three days. You know? Yeah. And in those Yeah. three days, your job requires at least two days worth of work. It's not Yeah. just basically someone walk in and get job done and walk away. It will require a good two, two and a half days to get the job done. So, realistically, Yeah. you know, we everyone's sitting on the edge. Yeah. Yeah. So Yeah. I if see.","start_word":1132,"end_word":1492,"sentiment":"neutral","sentiment_score":-0.075644905547356},{"text":"I give you a wrong hope that no, no, no, no, no, Gabrielle, I'll be able to do it, you know, no issues, it's it's highly unlikely for even Yeah.","start_word":1493,"end_word":1522,"sentiment":"negative","sentiment_score":-0.36208614706993103},{"text":"anyone, no nobody, as in Yeah. Yeah. at least at least the good ones, Yeah. Yeah. Nobody I see what you're saying. has time to spend two and a half days to do a job Yeah.","start_word":1523,"end_word":1558,"sentiment":"neutral","sentiment_score":-0.14796939492225647},{"text":"which is not even sure that's gonna be done on time.","start_word":1559,"end_word":1569,"sentiment":"negative","sentiment_score":-0.3930769562721253},{"text":"And who You is at you the understand end at my at yeah. Yeah. I understand everything, Vabs.","start_word":1570,"end_word":1587,"sentiment":"neutral","sentiment_score":-0.007202747277915478},{"text":"I I appreciate your honesty.","start_word":1588,"end_word":1592,"sentiment":"positive","sentiment_score":0.4202248454093933},{"text":"At the at the end of the day, is it needs to be certified by a third party in order to get because, again, no. No. I'm It's not. No. No. It's it's it needs to be commissioned. It need to be the system needs to be active and By whom? registered on the books. No. No. And so Alright. when the electrician's Okay. gonna come, they're gonna Yeah. connect Yeah. everything. They're gonna make sure that everything is installed 100% right Yeah. and Yeah. commissioned, Yeah. active. So we need a Internet connection to make sure that everything Yeah. is connected, everything is doing whatever it's supposed to do to make Yeah. Yeah. sure it's commissioned. Once it's Yeah. Yeah. commissioned and registered on the system, that's where the account is registered, and it was installed at that particular time. Yeah. Yeah. So we are I we are we are basically pretty much edge to edge. If see. you Yeah. if you even wish to go ahead with someone else, which I have you know, I'll let you Yeah. go. I No know. I no issues. I after after what you explaining to me, I I understand that there is no I understand where where you're coming from, and I understand the fact of the matter is that it doesn't matter if I get somebody else.","start_word":1593,"end_word":1819,"sentiment":"neutral","sentiment_score":-0.04512534948478203},{"text":"He still needs to wait until such and such.","start_word":1820,"end_word":1828,"sentiment":"negative","sentiment_score":-0.382295697927475},{"text":"So it doesn't make any So, difference to me at at that point. you know so I'm I'm trying to be as as transparent as possible with you guys Yeah. from day one because I knew and I understand that, hey. We you've signed the obligation. We've signed the obligation. But, again, we we need certain grounds and you need certain grounds.","start_word":1829,"end_word":1890,"sentiment":"neutral","sentiment_score":-0.08448591083288193},{"text":"And if we if you cannot provide us certain grounds, we cannot move forward.","start_word":1891,"end_word":1904,"sentiment":"negative","sentiment_score":-0.3740650713443756},{"text":"Yeah. Generally, we don't Yeah. need Yeah. to call third party in order to get the stuff done. But in your case, I've called for multiple times. Yeah. Yeah. So Yeah. Okay. Alright. the Then the there there's only the one thing the there is thing only one thing is to do is to wait and see what how it spins how it will develop. yeah. And, you know, let's let's you know, it's it's yes. I understand that there'll be a loss of money, but we take it in this way. We are investing money for long term. We are investing money for Yep. ten, fifteen years, minimum fifteen years or ten years. So, Yep. you know, this couple of thousand, 3 to $3,000 won't matter after a year or two year or three year down the line when you see everything is connecting the dots from one end to another end. So, you know, it's it's it's more about matter of time. I understand. It's a little bit Yeah. going things over budget. But sometimes with the construction, we need to have that kind of volatility into the whole situation where we understand that, hey. Listen. You know, we're gonna lose some money, but, hey. This is our aim. This is what we wanted to achieve, and we are going to achieve that, but it may end up costing a little extra here and there. Yeah. Yeah. Yeah. But you're saying anyway, it's not we're not gonna lose the whole rebate. Right? It's just a percentage. No. No. You're not gonna lose the whole I explained you the other day. So you're not gonna lose the whole rebate. So up to 14 kilowatt, the rebate is 100%. And after 14 kilowatt, you've got another six kilowatt. That's the rebate. So in in a high end sense, you'll be losing around good 2 to $3,000. Yeah. Yeah. That's that's that's the loss. And that's what I've told you before as well because I did did not want you to make any harsh decision on yourself or future that, hey. I need to settle on this property before this particular date in order to get this done. So, you know, you need to weigh out your risk. I'm not the person who can do the risk analysis for you. You are the Yep. best person to work it out. But my job is to inform you and get you to make an informed decision that, hey. Yep. What what would be the right scenario? What would be the right way in order to make sure that you're ahead of the curve? Okay. Alright then.","start_word":1905,"end_word":2348,"sentiment":"neutral","sentiment_score":-0.09887327878056346},{"text":"So appreciate the call, and we'll be in touch.","start_word":2349,"end_word":2357,"sentiment":"positive","sentiment_score":0.33745357394218445},{"text":"I'll I'll I can Absolutely. only Yeah. I'll report Just I'll keep report it posted. back when the concrete has been pulled. That's all I can do. Yeah. Yeah. Yeah. Yeah. You just just keep me posted. And if Yeah. if I see a slim slim slim opportunity to get this done, I will get this done. But if you know, as I said, I do not want you Yeah. to give you any false hurts. Absolutely Okay. no false hurts. Because I was with Certainty, And the and I alright. like to keep Yeah. my commitments. Yeah. No. That's that's fine.","start_word":2358,"end_word":2459,"sentiment":"neutral","sentiment_score":0.001447084709070623},{"text":"Appreciate your explaining.","start_word":2460,"end_word":2462,"sentiment":"positive","sentiment_score":0.37616199254989624},{"text":"Alright.","start_word":2463,"end_word":2463,"sentiment":"neutral","sentiment_score":0.2735288143157959},{"text":"Thank you very much, and we'll be in touch hopefully sooner than later.","start_word":2464,"end_word":2476,"sentiment":"positive","sentiment_score":0.4082385003566742},{"text":"Thank No worries. No worries.","start_word":2477,"end_word":2481,"sentiment":"neutral","sentiment_score":0.1963267028331757},{"text":"Thanks, Gabriel. It's just fine. Have a good you. one. Yeah. You too. Bye Thanks. bye.","start_word":2482,"end_word":2497,"sentiment":"positive","sentiment_score":0.48822566494345665},{"text":"Bye.","start_word":2498,"end_word":2498,"sentiment":"neutral","sentiment_score":0.3059942424297333}],"average":{"sentiment":"neutral","sentiment_score":-0.04140383597465485}}}}