{"metadata":{"transaction_key":"deprecated","request_id":"01a0c1b0-8b30-7ca1-82bf-f20d36df38fe","sha256":"86abf9d2bbdcdcc2ff6741f2ef89280ed886dc0f1273337732833cc6ddb40670","created":"2026-09-21T01:59:28.911Z","duration":14.327937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0400468524. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.96,"end":1.28,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6677429676055908},{"word":"message","start":1.28,"end":1.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.579346776008606},{"word":"can","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7069547176361084},{"word":"be","start":1.8399999,"end":1.92,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6488774418830872},{"word":"left","start":1.92,"end":2.1599998,"confidence":0.97314453,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6455085873603821},{"word":"on","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5394250154495239},{"word":"this","start":2.32,"end":2.56,"confidence":0.9980469,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6419554948806763},{"word":"service","start":2.56,"end":3.06,"confidence":0.9946289,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.594584047794342},{"word":"0400468524","start":3.28,"end":9.22,"confidence":0.99907225,"punctuated_word":"0400468524.","sentiment":"neutral","sentiment_score":-0.2986164093017578},{"word":"this","start":9.28,"end":9.5199995,"confidence":0.99609375,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.870204508304596},{"word":"message","start":9.5199995,"end":9.92,"confidence":0.9951172,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8455409407615662},{"word":"bank","start":9.92,"end":10.16,"confidence":0.9951172,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9134059548377992},{"word":"is","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9265034794807434},{"word":"full","start":10.4,"end":10.88,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8878064751625061},{"word":"please","start":10.88,"end":11.2,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.888086199760437},{"word":"try","start":11.2,"end":11.44,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.851642370223999},{"word":"again","start":11.44,"end":11.759999,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8310760259628296},{"word":"later","start":11.759999,"end":12.259999,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8562688827514648},{"word":"goodbye","start":13.12,"end":13.62,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5332790017127991}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0400468524. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.96,"end":3.06,"sentiment":"negative","sentiment_score":-0.6280493810772896},{"text":"0400468524.","start":3.28,"end":9.22,"sentiment":"neutral","sentiment_score":-0.2986164093017578},{"text":"This message bank is full.","start":9.28,"end":10.88,"sentiment":"negative","sentiment_score":-0.8886922717094421},{"text":"Please try again later.","start":10.88,"end":12.259999,"sentiment":"negative","sentiment_score":-0.8567683696746826},{"text":"Goodbye.","start":13.12,"end":13.62,"sentiment":"negative","sentiment_score":-0.5332790017127991}],"sentiment":"negative","sentiment_score":-0.7224644893094113,"num_words":19,"start":0.96,"end":13.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0400468524. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.96,"end":3.06,"sentiment":"negative","sentiment_score":-0.6280493810772896},{"text":"0400468524.","start":3.28,"end":9.22,"sentiment":"neutral","sentiment_score":-0.2986164093017578},{"text":"This message bank is full.","start":9.28,"end":10.88,"sentiment":"negative","sentiment_score":-0.8886922717094421},{"text":"Please try again later.","start":10.88,"end":12.259999,"sentiment":"negative","sentiment_score":-0.8567683696746826},{"text":"Goodbye.","start":13.12,"end":13.62,"sentiment":"negative","sentiment_score":-0.5332790017127991}],"sentiment":"negative","sentiment_score":-0.7224644893094113,"channel":1,"num_words":19,"start":0.96,"end":13.62}]},"summary":{"result":"success","short":"No message can be left on this service. 0400468524. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Notify full message","confidence_score":0.02924896}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6243310570716858},{"text":"0400468524.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2986164093017578},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8174900412559509}],"average":{"sentiment":"negative","sentiment_score":-0.6557675679524739}}}}