{"metadata":{"transaction_key":"deprecated","request_id":"019f9239-4e26-71c1-9fdf-1997f5409b52","sha256":"9fac2d6ad9cfc9a0ecee9a56194f85889e0d84e91a2623d4a1b4fa84ecfe174b","created":"2026-07-24T03:44:19.035Z","duration":97.631935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":284,"output_tokens":48},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":307,"output_tokens":307},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":307,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Thomas. Good day to you. It's Andrew from yes. Andrew from Vigilance AI. Have I caught you in a bad time? Andrew from Vigilance AI. We have spoken a few months ago. At the time, you were busy, so I sent you an email with some information about Vigilance AI. And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO. I'm I'm sorry. What was that? You were cutting in and out, Thomas. No. We're we help organizations improve their cybersecurity without increasing security spend. Oh, so you guys are already sorted, you mean?","confidence":0.9951172,"words":[{"word":"oh","start":27.47,"end":27.71,"confidence":0.97436523,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.11307048797607422},{"word":"hi","start":27.71,"end":28.21,"confidence":0.9760742,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.14119000732898712},{"word":"thomas","start":28.349998,"end":28.849998,"confidence":0.81640625,"punctuated_word":"Thomas.","sentiment":"neutral","sentiment_score":0.1666836440563202},{"word":"good","start":29.39,"end":29.71,"confidence":0.7416992,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.30686694383621216},{"word":"day","start":29.71,"end":29.869999,"confidence":0.9970703,"punctuated_word":"day","sentiment":"neutral","sentiment_score":0.24023154377937317},{"word":"to","start":29.869999,"end":30.029999,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.21088926494121552},{"word":"you","start":30.029999,"end":30.529999,"confidence":0.9875488,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.16431725025177002},{"word":"it's","start":31.07,"end":31.57,"confidence":0.814209,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.11652689427137376},{"word":"andrew","start":31.63,"end":32.03,"confidence":0.97998047,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":-0.07265518605709076},{"word":"from","start":32.03,"end":32.53,"confidence":0.99609375,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.032696567475795746},{"word":"yes","start":33.07,"end":33.57,"confidence":0.7380371,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.012779501266777515},{"word":"andrew","start":33.71,"end":34.11,"confidence":0.96777344,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":-0.017083514481782913},{"word":"from","start":34.11,"end":34.35,"confidence":0.9873047,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.015382876619696615},{"word":"vigilance","start":34.35,"end":34.85,"confidence":0.7487793,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":-0.02956065535545349},{"word":"ai","start":34.91,"end":35.39,"confidence":0.8701172,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":-0.019422760233283043},{"word":"have","start":35.39,"end":35.629997,"confidence":0.84228516,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.15198443830013275},{"word":"i","start":35.629997,"end":35.79,"confidence":0.7895508,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21604828536510468},{"word":"caught","start":35.79,"end":36.03,"confidence":0.95947266,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.2739105820655823},{"word":"you","start":36.03,"end":36.19,"confidence":0.8520508,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.29679587483406067},{"word":"in","start":36.19,"end":36.43,"confidence":0.5908203,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.325690358877182},{"word":"a","start":36.43,"end":36.59,"confidence":0.890625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.28900307416915894},{"word":"bad","start":36.59,"end":36.91,"confidence":0.96777344,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.33325305581092834},{"word":"time","start":36.91,"end":37.41,"confidence":0.9975586,"punctuated_word":"time?","sentiment":"negative","sentiment_score":-0.3360799551010132},{"word":"andrew","start":40.905,"end":41.305,"confidence":0.5205078,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":-0.0059086717665195465},{"word":"from","start":41.305,"end":41.545,"confidence":0.9873047,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.016717011108994484},{"word":"vigilance","start":41.545,"end":42.045,"confidence":0.9650879,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":-0.02295183204114437},{"word":"ai","start":42.105,"end":42.425,"confidence":0.84399414,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":-0.01715976744890213},{"word":"we","start":42.425,"end":42.585,"confidence":0.9980469,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.01262439414858818},{"word":"have","start":42.585,"end":42.825,"confidence":0.9892578,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.02148643136024475},{"word":"spoken","start":42.825,"end":43.225,"confidence":0.99902344,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":-0.03769056499004364},{"word":"a","start":43.225,"end":43.385,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03775990381836891},{"word":"few","start":43.385,"end":43.625,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.036281753331422806},{"word":"months","start":43.625,"end":43.865,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.032898928970098495},{"word":"ago","start":43.865,"end":44.365,"confidence":0.99658203,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":-0.03739169239997864},{"word":"at","start":44.985,"end":45.065,"confidence":0.9536133,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.05079264938831329},{"word":"the","start":45.065,"end":45.225,"confidence":0.8535156,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04273378103971481},{"word":"time","start":45.225,"end":45.465,"confidence":0.9472656,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.0851466953754425},{"word":"you","start":45.465,"end":45.625,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1744576245546341},{"word":"were","start":45.625,"end":45.864998,"confidence":0.99121094,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.17495587468147278},{"word":"busy","start":45.864998,"end":46.265,"confidence":0.85791016,"punctuated_word":"busy,","sentiment":"neutral","sentiment_score":-0.14914582669734955},{"word":"so","start":46.265,"end":46.505,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.09372495859861374},{"word":"i","start":46.505,"end":46.745,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.047415465116500854},{"word":"sent","start":46.745,"end":47.065,"confidence":0.9980469,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.012392625212669373},{"word":"you","start":47.065,"end":47.225,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.019853077828884125},{"word":"an","start":47.225,"end":47.385,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.009787961840629578},{"word":"email","start":47.385,"end":47.885,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.01745571196079254},{"word":"with","start":48.425,"end":48.665,"confidence":0.98291016,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03354537487030029},{"word":"some","start":48.665,"end":48.905,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.02279283106327057},{"word":"information","start":48.905,"end":49.405,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.014337651431560516},{"word":"about","start":49.545,"end":49.785,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.031501661986112595},{"word":"vigilance","start":49.785,"end":50.285,"confidence":0.9921875,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.0011869905283674598},{"word":"ai","start":50.505,"end":51.005,"confidence":0.923584,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.017917104065418243},{"word":"and","start":51.145,"end":51.385002,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.01967277005314827},{"word":"i","start":51.385002,"end":51.545,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0008008554577827454},{"word":"i","start":51.545,"end":51.625,"confidence":0.72802734,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006592735648155212},{"word":"just","start":51.625,"end":51.864998,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.010855287313461304},{"word":"wanted","start":51.864998,"end":52.184998,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.005710810422897339},{"word":"to","start":52.184998,"end":52.345,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0050071850419044495},{"word":"follow-up","start":52.345,"end":52.745,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.021808482706546783},{"word":"and","start":52.745,"end":52.985,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.00046231597661972046},{"word":"see","start":52.985,"end":53.305,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.024265296757221225},{"word":"if","start":53.305,"end":53.52,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0003356076776981354},{"word":"now","start":53.52,"end":53.84,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.026355765759944916},{"word":"might","start":53.84,"end":54.0,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.00152510404586792},{"word":"be","start":54.0,"end":54.24,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.023837141692638397},{"word":"a","start":54.24,"end":54.4,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02121223881840706},{"word":"better","start":54.4,"end":54.64,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.020366407930850983},{"word":"time","start":54.64,"end":54.88,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.01828020066022873},{"word":"to","start":54.88,"end":55.04,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.007466204464435577},{"word":"schedule","start":55.04,"end":55.44,"confidence":1.0,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.023879125714302063},{"word":"a","start":55.44,"end":55.68,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.014255734160542488},{"word":"quick","start":55.68,"end":56.0,"confidence":0.9980469,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.04446639120578766},{"word":"twenty","start":56.0,"end":56.32,"confidence":0.9760742,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.04087166488170624},{"word":"minute","start":56.32,"end":56.64,"confidence":1.0,"punctuated_word":"minute","sentiment":"neutral","sentiment_score":0.0473264679312706},{"word":"demo","start":56.64,"end":56.96,"confidence":0.99902344,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.039683904498815536},{"word":"with","start":56.96,"end":57.04,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03006535954773426},{"word":"our","start":57.04,"end":57.28,"confidence":0.8676758,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.02868003584444523},{"word":"cto","start":57.28,"end":57.78,"confidence":0.883138,"punctuated_word":"CTO.","sentiment":"neutral","sentiment_score":0.009250031784176826},{"word":"i'm","start":65.6,"end":65.92,"confidence":0.7434082,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09354405850172044},{"word":"i'm","start":65.92,"end":66.16,"confidence":0.7763672,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.14128784835338593},{"word":"sorry","start":66.16,"end":66.56,"confidence":0.9941406,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.14464955031871796},{"word":"what","start":66.56,"end":66.72,"confidence":0.86328125,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.11154305934906006},{"word":"was","start":66.72,"end":66.96,"confidence":0.85595703,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1175934076309204},{"word":"that","start":66.96,"end":67.12,"confidence":0.9609375,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.09954320639371872},{"word":"you","start":67.12,"end":67.2,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.1803113669157028},{"word":"were","start":67.2,"end":67.44,"confidence":0.9902344,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.1686362773180008},{"word":"cutting","start":67.44,"end":67.68,"confidence":0.9951172,"punctuated_word":"cutting","sentiment":"neutral","sentiment_score":-0.1543625146150589},{"word":"in","start":67.68,"end":67.84,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.15060046315193176},{"word":"and","start":67.84,"end":68.0,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1440221220254898},{"word":"out","start":68.0,"end":68.5,"confidence":0.99560547,"punctuated_word":"out,","sentiment":"neutral","sentiment_score":-0.1567002832889557},{"word":"thomas","start":68.56,"end":69.06,"confidence":0.9091797,"punctuated_word":"Thomas.","sentiment":"neutral","sentiment_score":-0.1147962361574173},{"word":"no","start":74.565,"end":75.045006,"confidence":0.90356445,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09041477739810944},{"word":"we're","start":75.045006,"end":75.545006,"confidence":0.94506836,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.006707723252475262},{"word":"we","start":76.565,"end":76.805,"confidence":0.9760742,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.037891000509262085},{"word":"help","start":76.805,"end":77.045006,"confidence":0.9951172,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.05224309116601944},{"word":"organizations","start":77.045006,"end":77.545006,"confidence":0.99902344,"punctuated_word":"organizations","sentiment":"neutral","sentiment_score":0.03629251569509506},{"word":"improve","start":78.645004,"end":79.125,"confidence":0.9580078,"punctuated_word":"improve","sentiment":"neutral","sentiment_score":0.09815312922000884},{"word":"their","start":79.125,"end":79.44501,"confidence":1.0,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.022105954587459564},{"word":"cybersecurity","start":79.44501,"end":79.94501,"confidence":0.8569336,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.010336019098758698},{"word":"without","start":80.245,"end":80.725006,"confidence":0.99902344,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.05907266587018967},{"word":"increasing","start":80.725006,"end":81.225006,"confidence":1.0,"punctuated_word":"increasing","sentiment":"neutral","sentiment_score":-0.03943774849176407},{"word":"security","start":81.365005,"end":81.865005,"confidence":0.99902344,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.11364805698394775},{"word":"spend","start":81.925,"end":82.425,"confidence":0.97387695,"punctuated_word":"spend.","sentiment":"neutral","sentiment_score":-0.0063812993466854095},{"word":"oh","start":89.740005,"end":90.060005,"confidence":0.86621094,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.007931392639875412},{"word":"so","start":90.060005,"end":90.22,"confidence":0.9980469,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.024290215224027634},{"word":"you","start":90.22,"end":90.380005,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01796445995569229},{"word":"guys","start":90.380005,"end":90.62,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.03532534837722778},{"word":"are","start":90.62,"end":90.86,"confidence":0.9951172,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.01111653447151184},{"word":"already","start":90.86,"end":91.18,"confidence":0.9980469,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.055523522198200226},{"word":"sorted","start":91.18,"end":91.58,"confidence":0.96362305,"punctuated_word":"sorted,","sentiment":"neutral","sentiment_score":0.016244500875473022},{"word":"you","start":91.58,"end":91.740005,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.007382750511169434},{"word":"mean","start":91.740005,"end":92.240005,"confidence":0.99853516,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":0.003069687634706497}],"paragraphs":{"transcript":"\nOh, hi, Thomas. Good day to you. It's Andrew from yes. Andrew from Vigilance AI. Have I caught you in a bad time?\n\nAndrew from Vigilance AI. We have spoken a few months ago. At the time, you were busy, so I sent you an email with some information about Vigilance AI. And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO. I'm I'm sorry.\n\nWhat was that? You were cutting in and out, Thomas. No. We're we help organizations improve their cybersecurity without increasing security spend. Oh, so you guys are already sorted, you mean?","paragraphs":[{"sentences":[{"text":"Oh, hi, Thomas.","start":27.47,"end":28.849998,"sentiment":"neutral","sentiment_score":0.1403147131204605},{"text":"Good day to you.","start":29.39,"end":30.529999,"sentiment":"neutral","sentiment_score":0.23057625070214272},{"text":"It's Andrew from yes.","start":31.07,"end":33.57,"sentiment":"neutral","sentiment_score":-0.05866453726775944},{"text":"Andrew from Vigilance AI.","start":33.71,"end":35.39,"sentiment":"neutral","sentiment_score":-0.020362451672554016},{"text":"Have I caught you in a bad time?","start":35.39,"end":37.41,"sentiment":"neutral","sentiment_score":-0.27784570306539536}],"sentiment":"neutral","sentiment_score":-0.051983671222368015,"num_words":23,"start":27.47,"end":37.41},{"sentences":[{"text":"Andrew from Vigilance AI.","start":40.905,"end":42.425,"sentiment":"neutral","sentiment_score":-0.015684320591390133},{"text":"We have spoken a few months ago.","start":42.425,"end":44.365,"sentiment":"neutral","sentiment_score":-0.030876238431249346},{"text":"At the time, you were busy, so I sent you an email with some information about Vigilance AI.","start":44.985,"end":51.005,"sentiment":"neutral","sentiment_score":-0.04009273413491125},{"text":"And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO.","start":51.145,"end":57.78,"sentiment":"neutral","sentiment_score":0.009512127305452641},{"text":"I'm I'm sorry.","start":65.6,"end":66.56,"sentiment":"neutral","sentiment_score":-0.12649381905794144}],"sentiment":"neutral","sentiment_score":-0.01952941919042697,"num_words":58,"start":40.905,"end":66.56},{"sentences":[{"text":"What was that?","start":66.56,"end":67.12,"sentiment":"neutral","sentiment_score":-0.10955989112456639},{"text":"You were cutting in and out, Thomas.","start":67.12,"end":69.06,"sentiment":"neutral","sentiment_score":-0.15277560906750814},{"text":"No.","start":74.565,"end":75.045006,"sentiment":"neutral","sentiment_score":-0.09041477739810944},{"text":"We're we help organizations improve their cybersecurity without increasing security spend.","start":75.045006,"end":82.425,"sentiment":"neutral","sentiment_score":0.014848635870624672},{"text":"Oh, so you guys are already sorted, you mean?","start":89.740005,"end":92.240005,"sentiment":"neutral","sentiment_score":-0.0007711023920112186}],"sentiment":"neutral","sentiment_score":-0.04297189165147081,"num_words":31,"start":66.56,"end":92.240005}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Speaking. Yes? Sorry. Who is this? Sorry. Who who are you? Yeah. So you are guys an AI application? You guys an AI application developer? No. Sorry. Sorry. Are you guys an AI application developer? Any yeah. Yeah. Oh, okay. Okay. Okay. Okay. We we have, like we we have everything in house, so we don't really need anything in that in that case. Okay? Yep. No worries. Yeah. We also did. Yeah. Yeah. Thank you. Have a good one. Bye.","confidence":0.9941406,"words":[{"word":"hi","start":0.08,"end":0.39999998,"confidence":0.9951172,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05963362753391266},{"word":"if","start":0.39999998,"end":0.48,"confidence":0.9482422,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.0694248378276825},{"word":"you","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05954212695360184},{"word":"record","start":0.71999997,"end":0.96,"confidence":0.9941406,"punctuated_word":"record","sentiment":"neutral","sentiment_score":0.04933960735797882},{"word":"your","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.06298269331455231},{"word":"name","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.042695075273513794},{"word":"and","start":1.52,"end":1.68,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06483283638954163},{"word":"reason","start":1.68,"end":2.08,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.04426726698875427},{"word":"for","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04758814349770546},{"word":"calling","start":2.24,"end":2.74,"confidence":0.9975586,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":0.05587158724665642},{"word":"i'll","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07777158915996552},{"word":"see","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.08343716710805893},{"word":"if","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06981328129768372},{"word":"this","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05690472573041916},{"word":"person","start":3.6,"end":4.0,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.0639481246471405},{"word":"is","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.056066349148750305},{"word":"available","start":4.16,"end":4.66,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":0.059915073215961456},{"word":"thanks","start":14.24,"end":14.74,"confidence":0.9995117,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.35682445764541626},{"word":"please","start":15.285,"end":15.6050005,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.1291673183441162},{"word":"stay","start":15.6050005,"end":15.925,"confidence":1.0,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.111095130443573},{"word":"on","start":15.925,"end":16.085001,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1299438625574112},{"word":"the","start":16.085001,"end":16.325,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.16152171790599823},{"word":"line","start":16.325,"end":16.825,"confidence":1.0,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.19940873980522156},{"word":"speaking","start":24.885,"end":25.385,"confidence":0.6352539,"punctuated_word":"Speaking.","sentiment":"neutral","sentiment_score":0.054211441427469254},{"word":"yes","start":29.445,"end":29.945,"confidence":0.7348633,"punctuated_word":"Yes?","sentiment":"neutral","sentiment_score":0.2800130248069763},{"word":"sorry","start":31.17,"end":31.57,"confidence":0.88671875,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.13545946776866913},{"word":"who","start":31.57,"end":31.81,"confidence":0.7133789,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":-0.11217217892408372},{"word":"is","start":31.81,"end":31.97,"confidence":0.6352539,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08170612901449203},{"word":"this","start":31.97,"end":32.47,"confidence":0.9848633,"punctuated_word":"this?","sentiment":"neutral","sentiment_score":-0.08225208520889282},{"word":"sorry","start":38.129997,"end":38.449997,"confidence":0.84814453,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.18794527649879456},{"word":"who","start":38.449997,"end":38.77,"confidence":0.9980469,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":-0.10786504298448564},{"word":"who","start":38.77,"end":38.93,"confidence":0.55371094,"punctuated_word":"who","sentiment":"neutral","sentiment_score":-0.11554888635873796},{"word":"are","start":38.93,"end":39.09,"confidence":0.9970703,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.09667058289051056},{"word":"you","start":39.09,"end":39.59,"confidence":0.99902344,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.06578255444765091},{"word":"yeah","start":45.215,"end":45.715,"confidence":0.89575195,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.056861016899347305},{"word":"so","start":55.934998,"end":56.175,"confidence":0.9350586,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.018750399351119995},{"word":"you","start":56.175,"end":56.335,"confidence":0.9404297,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.014161402359604836},{"word":"are","start":56.335,"end":56.495,"confidence":0.42456055,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.021842945367097855},{"word":"guys","start":56.495,"end":56.995,"confidence":0.6801758,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.02713095024228096},{"word":"an","start":57.055,"end":57.214996,"confidence":0.45874023,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.039266400039196014},{"word":"ai","start":57.214996,"end":57.454998,"confidence":0.8574219,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.028485257178545},{"word":"application","start":57.454998,"end":57.954998,"confidence":0.98779297,"punctuated_word":"application?","sentiment":"neutral","sentiment_score":-0.005119089037179947},{"word":"you","start":60.149998,"end":60.309998,"confidence":0.9970703,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.01811855472624302},{"word":"guys","start":60.309998,"end":60.55,"confidence":0.9970703,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.012623459100723268},{"word":"an","start":60.55,"end":60.79,"confidence":0.98828125,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.004797010682523251},{"word":"ai","start":60.79,"end":61.27,"confidence":0.9970703,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.008717809803783894},{"word":"application","start":61.27,"end":61.77,"confidence":0.9970703,"punctuated_word":"application","sentiment":"neutral","sentiment_score":-0.026374470442533493},{"word":"developer","start":62.23,"end":62.73,"confidence":0.9851074,"punctuated_word":"developer?","sentiment":"neutral","sentiment_score":-0.03532567620277405},{"word":"no","start":68.79,"end":69.03,"confidence":0.81225586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12337768077850342},{"word":"sorry","start":69.03,"end":69.35,"confidence":0.89208984,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.11305472254753111},{"word":"sorry","start":69.35,"end":69.67,"confidence":0.97216797,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.08709844946861267},{"word":"are","start":69.67,"end":69.83,"confidence":0.9902344,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.05888700485229492},{"word":"you","start":69.83,"end":69.99,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.054876163601875305},{"word":"guys","start":69.99,"end":70.229996,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.054518841207027435},{"word":"an","start":70.229996,"end":70.55,"confidence":0.9951172,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.03559775650501251},{"word":"ai","start":70.55,"end":71.05,"confidence":0.9951172,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.03742653876543045},{"word":"application","start":71.19,"end":71.69,"confidence":0.8359375,"punctuated_word":"application","sentiment":"neutral","sentiment_score":-0.05801669508218765},{"word":"developer","start":71.75,"end":72.25,"confidence":0.9885254,"punctuated_word":"developer?","sentiment":"neutral","sentiment_score":-0.04967758804559707},{"word":"any","start":72.405,"end":72.905,"confidence":0.5151367,"punctuated_word":"Any","sentiment":"neutral","sentiment_score":-0.04916490614414215},{"word":"yeah","start":74.604996,"end":74.965,"confidence":0.8857422,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.03549269586801529},{"word":"yeah","start":74.965,"end":75.465,"confidence":0.8173828,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.010348089039325714},{"word":"oh","start":82.325,"end":82.565,"confidence":0.82714844,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.016336875036358833},{"word":"okay","start":82.565,"end":82.884995,"confidence":0.99560547,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.016912788152694702},{"word":"okay","start":82.884995,"end":83.045,"confidence":0.9946289,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.013807371258735657},{"word":"okay","start":83.045,"end":83.284996,"confidence":0.9926758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.013762092217803},{"word":"okay","start":83.284996,"end":83.525,"confidence":0.77856445,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.010173412039875984},{"word":"we","start":83.525,"end":83.845,"confidence":0.85058594,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.009662017226219176},{"word":"we","start":83.845,"end":83.924995,"confidence":0.5488281,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.01164872944355011},{"word":"have","start":83.924995,"end":84.085,"confidence":0.81811523,"punctuated_word":"have,","sentiment":"neutral","sentiment_score":-0.02081647515296936},{"word":"like","start":84.085,"end":84.244995,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.02805234491825104},{"word":"we","start":84.325,"end":84.485,"confidence":0.9892578,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0008459538221359253},{"word":"we","start":84.485,"end":84.565,"confidence":0.94628906,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.00646904855966568},{"word":"have","start":84.565,"end":84.725,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.020725175738334656},{"word":"everything","start":84.725,"end":85.045,"confidence":0.9970703,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.0024654269218444824},{"word":"in","start":85.045,"end":85.205,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0026834383606910706},{"word":"house","start":85.205,"end":85.365,"confidence":0.94873047,"punctuated_word":"house,","sentiment":"neutral","sentiment_score":0.009325910359621048},{"word":"so","start":85.365,"end":85.525,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.02239636331796646},{"word":"we","start":85.525,"end":85.604996,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.011314384639263151},{"word":"don't","start":85.604996,"end":85.845,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.06084061786532402},{"word":"really","start":85.845,"end":86.085,"confidence":0.99902344,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.09589128196239471},{"word":"need","start":86.085,"end":86.244995,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.10212160646915436},{"word":"anything","start":86.244995,"end":86.645,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.08660611510276794},{"word":"in","start":86.645,"end":86.805,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.09859156608581544},{"word":"that","start":86.805,"end":87.045,"confidence":0.9970703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.07712842524051666},{"word":"in","start":87.045,"end":87.284996,"confidence":0.9707031,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0637357085943222},{"word":"that","start":87.284996,"end":87.445,"confidence":0.9658203,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.05619168281555176},{"word":"case","start":87.445,"end":87.72,"confidence":0.99902344,"punctuated_word":"case.","sentiment":"neutral","sentiment_score":-0.044401705265045166},{"word":"okay","start":88.28,"end":88.78,"confidence":0.93359375,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.01831936091184616},{"word":"yep","start":89.32,"end":89.72,"confidence":0.8391113,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02772694081068039},{"word":"no","start":89.72,"end":89.880005,"confidence":0.8125,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.006607729941606522},{"word":"worries","start":89.880005,"end":90.380005,"confidence":0.9995117,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.005684006959199905},{"word":"yeah","start":91.8,"end":92.04,"confidence":0.9736328,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06324300169944763},{"word":"we","start":92.04,"end":92.28,"confidence":0.98291016,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.08479838073253632},{"word":"also","start":92.28,"end":92.6,"confidence":0.58496094,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.08244054019451141},{"word":"did","start":92.6,"end":92.840004,"confidence":0.7392578,"punctuated_word":"did.","sentiment":"neutral","sentiment_score":0.09823761880397797},{"word":"yeah","start":92.840004,"end":93.08,"confidence":0.9904785,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13587859272956848},{"word":"yeah","start":93.08,"end":93.4,"confidence":0.9609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.22487573325634003},{"word":"thank","start":93.4,"end":93.64,"confidence":0.98535156,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.48966509103775024},{"word":"you","start":93.64,"end":94.14,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.44528841972351074},{"word":"have","start":94.200005,"end":94.36,"confidence":0.9760742,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.5353443026542664},{"word":"a","start":94.36,"end":94.520004,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5223817229270935},{"word":"good","start":94.520004,"end":94.76,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.485420286655426},{"word":"one","start":94.76,"end":95.26,"confidence":1.0,"punctuated_word":"one.","sentiment":"positive","sentiment_score":0.47513240575790405},{"word":"bye","start":95.4,"end":95.9,"confidence":0.98999023,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.15500998497009277}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Speaking.\n\nYes? Sorry. Who is this? Sorry. Who who are you?\n\nYeah. So you are guys an AI application? You guys an AI application developer? No. Sorry.\n\nSorry. Are you guys an AI application developer? Any yeah. Yeah. Oh, okay.\n\nOkay. Okay. Okay. We we have, like we we have everything in house, so we don't really need anything in that in that case. Okay?\n\nYep. No worries. Yeah. We also did. Yeah.\n\nYeah. Thank you. Have a good one. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.05963362753391266},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.66,"sentiment":"neutral","sentiment_score":0.06027503032237291},{"text":"Thanks.","start":14.24,"end":14.74,"sentiment":"positive","sentiment_score":0.35682445764541626},{"text":"Please stay on the line.","start":15.285,"end":16.825,"sentiment":"neutral","sentiment_score":0.14622735381126403},{"text":"Speaking.","start":24.885,"end":25.385,"sentiment":"neutral","sentiment_score":0.054211441427469254}],"sentiment":"neutral","sentiment_score":0.0902586158675452,"num_words":24,"start":0.08,"end":25.385},{"sentences":[{"text":"Yes?","start":29.445,"end":29.945,"sentiment":"neutral","sentiment_score":0.2800130248069763},{"text":"Sorry.","start":31.17,"end":31.57,"sentiment":"neutral","sentiment_score":-0.13545946776866913},{"text":"Who is this?","start":31.57,"end":32.47,"sentiment":"neutral","sentiment_score":-0.09204346438248952},{"text":"Sorry.","start":38.129997,"end":38.449997,"sentiment":"neutral","sentiment_score":-0.18794527649879456},{"text":"Who who are you?","start":38.449997,"end":39.59,"sentiment":"neutral","sentiment_score":-0.09646676667034626}],"sentiment":"neutral","sentiment_score":-0.0705389179289341,"num_words":10,"start":29.445,"end":39.59},{"sentences":[{"text":"Yeah.","start":45.215,"end":45.715,"sentiment":"neutral","sentiment_score":-0.056861016899347305},{"text":"So you are guys an AI application?","start":55.934998,"end":57.954998,"sentiment":"neutral","sentiment_score":0.02064546650009496},{"text":"You guys an AI application developer?","start":60.149998,"end":62.73,"sentiment":"neutral","sentiment_score":-0.01765949682643016},{"text":"No.","start":68.79,"end":69.03,"sentiment":"neutral","sentiment_score":-0.12337768077850342},{"text":"Sorry.","start":69.03,"end":69.35,"sentiment":"neutral","sentiment_score":-0.11305472254753111}],"sentiment":"neutral","sentiment_score":-0.015920758480206132,"num_words":16,"start":45.215,"end":69.35},{"sentences":[{"text":"Sorry.","start":69.35,"end":69.67,"sentiment":"neutral","sentiment_score":-0.08709844946861267},{"text":"Are you guys an AI application developer?","start":69.67,"end":72.25,"sentiment":"neutral","sentiment_score":-0.049857226865632195},{"text":"Any yeah.","start":72.405,"end":74.965,"sentiment":"neutral","sentiment_score":-0.04232880100607872},{"text":"Yeah.","start":74.965,"end":75.465,"sentiment":"neutral","sentiment_score":-0.010348089039325714},{"text":"Oh, okay.","start":82.325,"end":82.884995,"sentiment":"neutral","sentiment_score":0.016624831594526768}],"sentiment":"neutral","sentiment_score":-0.038296543491574436,"num_words":13,"start":69.35,"end":82.884995},{"sentences":[{"text":"Okay.","start":82.884995,"end":83.045,"sentiment":"neutral","sentiment_score":0.013807371258735657},{"text":"Okay.","start":83.045,"end":83.284996,"sentiment":"neutral","sentiment_score":0.013762092217803},{"text":"Okay.","start":83.284996,"end":83.525,"sentiment":"neutral","sentiment_score":0.010173412039875984},{"text":"We we have, like we we have everything in house, so we don't really need anything in that in that case.","start":83.525,"end":87.72,"sentiment":"neutral","sentiment_score":-0.036437573532263436},{"text":"Okay?","start":88.28,"end":88.78,"sentiment":"neutral","sentiment_score":0.01831936091184616}],"sentiment":"neutral","sentiment_score":-0.028365072309970856,"num_words":25,"start":82.884995,"end":88.78},{"sentences":[{"text":"Yep.","start":89.32,"end":89.72,"sentiment":"neutral","sentiment_score":0.02772694081068039},{"text":"No worries.","start":89.72,"end":90.380005,"sentiment":"neutral","sentiment_score":0.0061458684504032135},{"text":"Yeah.","start":91.8,"end":92.04,"sentiment":"neutral","sentiment_score":0.06324300169944763},{"text":"We also did.","start":92.04,"end":92.840004,"sentiment":"neutral","sentiment_score":0.0884921799103419},{"text":"Yeah.","start":92.840004,"end":93.08,"sentiment":"neutral","sentiment_score":0.13587859272956848}],"sentiment":"neutral","sentiment_score":0.06307710148394108,"num_words":8,"start":89.32,"end":93.08},{"sentences":[{"text":"Yeah.","start":93.08,"end":93.4,"sentiment":"neutral","sentiment_score":0.22487573325634003},{"text":"Thank you.","start":93.4,"end":94.14,"sentiment":"positive","sentiment_score":0.4674767553806305},{"text":"Have a good one.","start":94.200005,"end":95.26,"sentiment":"positive","sentiment_score":0.5045696794986725},{"text":"Bye.","start":95.4,"end":95.9,"sentiment":"neutral","sentiment_score":0.15500998497009277}],"sentiment":"positive","sentiment_score":0.41663974337279797,"num_words":8,"start":93.08,"end":95.9}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Speaking.\n\nChannel 0: Oh, hi, Thomas. Good\n\nChannel 1: Yes?\n\nChannel 0: day to you. It's\n\nChannel 1: Sorry. Who\n\nChannel 0: Andrew\n\nChannel 1: is this?\n\nChannel 0: from yes. Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Sorry. Who who are you?\n\nChannel 0: Andrew from Vigilance AI. We have spoken a few months ago. At the\n\nChannel 1: Yeah.\n\nChannel 0: time, you were busy, so I sent you an email with some information about Vigilance AI. And I I just wanted to follow-up and see if now might be a better time to schedule a quick\n\nChannel 1: So\n\nChannel 0: twenty\n\nChannel 1: you\n\nChannel 0: minute\n\nChannel 1: are guys\n\nChannel 0: demo with our\n\nChannel 1: an AI\n\nChannel 0: CTO.\n\nChannel 1: application? You guys an AI application developer?\n\nChannel 0: I'm I'm sorry. What was that? You were cutting in and out, Thomas.\n\nChannel 1: No. Sorry. Sorry. Are you guys an AI application developer? Any\n\nChannel 0: No.\n\nChannel 1: yeah. Yeah.\n\nChannel 0: We're we help organizations improve their cybersecurity without increasing security spend.\n\nChannel 1: Oh, okay. Okay. Okay. Okay. We we have, like we we have everything in house, so we don't really need anything in that in that case.\n\nOkay? Yep. No\n\nChannel 0: Oh,\n\nChannel 1: worries.\n\nChannel 0: so you guys are already sorted, you mean?\n\nChannel 1: Yeah. We also did. Yeah. Yeah. Thank you.\n\nHave a good one. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.05963362753391266},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.66,"sentiment":"neutral","sentiment_score":0.06027503032237291},{"text":"Thanks.","start":14.24,"end":14.74,"sentiment":"positive","sentiment_score":0.35682445764541626},{"text":"Please stay on the line.","start":15.285,"end":16.825,"sentiment":"neutral","sentiment_score":0.14622735381126403},{"text":"Speaking.","start":24.885,"end":25.385,"sentiment":"neutral","sentiment_score":0.054211441427469254}],"sentiment":"neutral","sentiment_score":0.0902586158675452,"channel":1,"num_words":24,"start":0.08,"end":25.385},{"sentences":[{"text":"Oh, hi, Thomas.","start":27.47,"end":28.849998,"sentiment":"neutral","sentiment_score":0.1403147131204605},{"text":"Good","start":29.39,"end":29.71,"sentiment":"neutral","sentiment_score":0.30686694383621216}],"sentiment":"neutral","sentiment_score":0.18195277079939842,"channel":0,"num_words":4,"start":27.47,"end":29.71},{"sentences":[{"text":"Yes?","start":29.445,"end":29.945,"sentiment":"neutral","sentiment_score":0.2800130248069763}],"sentiment":"neutral","sentiment_score":0.2800130248069763,"channel":1,"num_words":1,"start":29.445,"end":29.945},{"sentences":[{"text":"day to you.","start":29.71,"end":30.529999,"sentiment":"neutral","sentiment_score":0.2051460196574529},{"text":"It's","start":31.07,"end":31.57,"sentiment":"neutral","sentiment_score":-0.11652689427137376}],"sentiment":"neutral","sentiment_score":0.12472779117524624,"channel":0,"num_words":4,"start":29.71,"end":31.57},{"sentences":[{"text":"Sorry.","start":31.17,"end":31.57,"sentiment":"neutral","sentiment_score":-0.13545946776866913},{"text":"Who","start":31.57,"end":31.81,"sentiment":"neutral","sentiment_score":-0.11217217892408372}],"sentiment":"neutral","sentiment_score":-0.12381582334637642,"channel":1,"num_words":2,"start":31.17,"end":31.81},{"sentences":[{"text":"Andrew","start":31.63,"end":32.03,"sentiment":"neutral","sentiment_score":-0.07265518605709076}],"sentiment":"neutral","sentiment_score":-0.07265518605709076,"channel":0,"num_words":1,"start":31.63,"end":32.03},{"sentences":[{"text":"is this?","start":31.81,"end":32.47,"sentiment":"neutral","sentiment_score":-0.08197910711169243}],"sentiment":"neutral","sentiment_score":-0.08197910711169243,"channel":1,"num_words":2,"start":31.81,"end":32.47},{"sentences":[{"text":"from yes.","start":32.03,"end":33.57,"sentiment":"neutral","sentiment_score":-0.02273803437128663},{"text":"Andrew from Vigilance AI.","start":33.71,"end":35.39,"sentiment":"neutral","sentiment_score":-0.020362451672554016},{"text":"Have I caught you in a bad time?","start":35.39,"end":37.41,"sentiment":"neutral","sentiment_score":-0.27784570306539536}],"sentiment":"neutral","sentiment_score":-0.16783510713971087,"channel":0,"num_words":14,"start":32.03,"end":37.41},{"sentences":[{"text":"Sorry.","start":38.129997,"end":38.449997,"sentiment":"neutral","sentiment_score":-0.18794527649879456},{"text":"Who who are you?","start":38.449997,"end":39.59,"sentiment":"neutral","sentiment_score":-0.09646676667034626}],"sentiment":"neutral","sentiment_score":-0.11476246863603592,"channel":1,"num_words":5,"start":38.129997,"end":39.59},{"sentences":[{"text":"Andrew from Vigilance AI.","start":40.905,"end":42.425,"sentiment":"neutral","sentiment_score":-0.015684320591390133},{"text":"We have spoken a few months ago.","start":42.425,"end":44.365,"sentiment":"neutral","sentiment_score":-0.030876238431249346},{"text":"At the","start":44.985,"end":45.225,"sentiment":"neutral","sentiment_score":-0.04676321521401405}],"sentiment":"neutral","sentiment_score":-0.02864595244710262,"channel":0,"num_words":13,"start":40.905,"end":45.225},{"sentences":[{"text":"Yeah.","start":45.215,"end":45.715,"sentiment":"neutral","sentiment_score":-0.056861016899347305}],"sentiment":"neutral","sentiment_score":-0.056861016899347305,"channel":1,"num_words":1,"start":45.215,"end":45.715},{"sentences":[{"text":"time, you were busy, so I sent you an email with some information about Vigilance AI.","start":45.225,"end":51.005,"sentiment":"neutral","sentiment_score":-0.0392589240000234},{"text":"And I I just wanted to follow-up and see if now might be a better time to schedule a quick","start":51.145,"end":56.0,"sentiment":"neutral","sentiment_score":0.0025718922726809977}],"sentiment":"neutral","sentiment_score":-0.016019581626298733,"channel":0,"num_words":36,"start":45.225,"end":56.0},{"sentences":[{"text":"So","start":55.934998,"end":56.175,"sentiment":"neutral","sentiment_score":0.018750399351119995}],"sentiment":"neutral","sentiment_score":0.018750399351119995,"channel":1,"num_words":1,"start":55.934998,"end":56.175},{"sentences":[{"text":"twenty","start":56.0,"end":56.32,"sentiment":"neutral","sentiment_score":0.04087166488170624}],"sentiment":"neutral","sentiment_score":0.04087166488170624,"channel":0,"num_words":1,"start":56.0,"end":56.32},{"sentences":[{"text":"you","start":56.175,"end":56.335,"sentiment":"neutral","sentiment_score":0.014161402359604836}],"sentiment":"neutral","sentiment_score":0.014161402359604836,"channel":1,"num_words":1,"start":56.175,"end":56.335},{"sentences":[{"text":"minute","start":56.32,"end":56.64,"sentiment":"neutral","sentiment_score":0.0473264679312706}],"sentiment":"neutral","sentiment_score":0.0473264679312706,"channel":0,"num_words":1,"start":56.32,"end":56.64},{"sentences":[{"text":"are guys","start":56.335,"end":56.995,"sentiment":"neutral","sentiment_score":0.024486947804689407}],"sentiment":"neutral","sentiment_score":0.024486947804689407,"channel":1,"num_words":2,"start":56.335,"end":56.995},{"sentences":[{"text":"demo with our","start":56.64,"end":57.28,"sentiment":"neutral","sentiment_score":0.03280976663033167}],"sentiment":"neutral","sentiment_score":0.03280976663033167,"channel":0,"num_words":3,"start":56.64,"end":57.28},{"sentences":[{"text":"an AI","start":57.055,"end":57.454998,"sentiment":"neutral","sentiment_score":0.033875828608870506}],"sentiment":"neutral","sentiment_score":0.033875828608870506,"channel":1,"num_words":2,"start":57.055,"end":57.454998},{"sentences":[{"text":"CTO.","start":57.28,"end":57.78,"sentiment":"neutral","sentiment_score":0.009250031784176826}],"sentiment":"neutral","sentiment_score":0.009250031784176826,"channel":0,"num_words":1,"start":57.28,"end":57.78},{"sentences":[{"text":"application?","start":57.454998,"end":57.954998,"sentiment":"neutral","sentiment_score":-0.005119089037179947},{"text":"You guys an AI application developer?","start":60.149998,"end":62.73,"sentiment":"neutral","sentiment_score":-0.01765949682643016}],"sentiment":"neutral","sentiment_score":-0.015868009999394417,"channel":1,"num_words":7,"start":57.454998,"end":62.73},{"sentences":[{"text":"I'm I'm sorry.","start":65.6,"end":66.56,"sentiment":"neutral","sentiment_score":-0.12649381905794144},{"text":"What was that?","start":66.56,"end":67.12,"sentiment":"neutral","sentiment_score":-0.10955989112456639},{"text":"You were cutting in and out, Thomas.","start":67.12,"end":69.06,"sentiment":"neutral","sentiment_score":-0.15277560906750814}],"sentiment":"neutral","sentiment_score":-0.13673772261692926,"channel":0,"num_words":13,"start":65.6,"end":69.06},{"sentences":[{"text":"No.","start":68.79,"end":69.03,"sentiment":"neutral","sentiment_score":-0.12337768077850342},{"text":"Sorry.","start":69.03,"end":69.35,"sentiment":"neutral","sentiment_score":-0.11305472254753111},{"text":"Sorry.","start":69.35,"end":69.67,"sentiment":"neutral","sentiment_score":-0.08709844946861267},{"text":"Are you guys an AI application developer?","start":69.67,"end":72.25,"sentiment":"neutral","sentiment_score":-0.049857226865632195},{"text":"Any","start":72.405,"end":72.905,"sentiment":"neutral","sentiment_score":-0.04916490614414215}],"sentiment":"neutral","sentiment_score":-0.06560875881801952,"channel":1,"num_words":11,"start":68.79,"end":72.905},{"sentences":[{"text":"No.","start":74.565,"end":75.045006,"sentiment":"neutral","sentiment_score":-0.09041477739810944}],"sentiment":"neutral","sentiment_score":-0.09041477739810944,"channel":0,"num_words":1,"start":74.565,"end":75.045006},{"sentences":[{"text":"yeah.","start":74.604996,"end":74.965,"sentiment":"neutral","sentiment_score":-0.03549269586801529},{"text":"Yeah.","start":74.965,"end":75.465,"sentiment":"neutral","sentiment_score":-0.010348089039325714}],"sentiment":"neutral","sentiment_score":-0.0229203924536705,"channel":1,"num_words":2,"start":74.604996,"end":75.465},{"sentences":[{"text":"We're we help organizations improve their cybersecurity without increasing security spend.","start":75.045006,"end":82.425,"sentiment":"neutral","sentiment_score":0.014848635870624672}],"sentiment":"neutral","sentiment_score":0.014848635870624672,"channel":0,"num_words":11,"start":75.045006,"end":82.425},{"sentences":[{"text":"Oh, okay.","start":82.325,"end":82.884995,"sentiment":"neutral","sentiment_score":0.016624831594526768},{"text":"Okay.","start":82.884995,"end":83.045,"sentiment":"neutral","sentiment_score":0.013807371258735657},{"text":"Okay.","start":83.045,"end":83.284996,"sentiment":"neutral","sentiment_score":0.013762092217803},{"text":"Okay.","start":83.284996,"end":83.525,"sentiment":"neutral","sentiment_score":0.010173412039875984},{"text":"We we have, like we we have everything in house, so we don't really need anything in that in that case.","start":83.525,"end":87.72,"sentiment":"neutral","sentiment_score":-0.036437573532263436}],"sentiment":"neutral","sentiment_score":-0.026699865595079385,"channel":1,"num_words":26,"start":82.325,"end":87.72},{"sentences":[{"text":"Okay?","start":88.28,"end":88.78,"sentiment":"neutral","sentiment_score":0.01831936091184616},{"text":"Yep.","start":89.32,"end":89.72,"sentiment":"neutral","sentiment_score":0.02772694081068039},{"text":"No","start":89.72,"end":89.880005,"sentiment":"neutral","sentiment_score":0.006607729941606522}],"sentiment":"neutral","sentiment_score":0.017551343888044357,"channel":1,"num_words":3,"start":88.28,"end":89.880005},{"sentences":[{"text":"Oh,","start":89.740005,"end":90.060005,"sentiment":"neutral","sentiment_score":-0.007931392639875412}],"sentiment":"neutral","sentiment_score":-0.007931392639875412,"channel":0,"num_words":1,"start":89.740005,"end":90.060005},{"sentences":[{"text":"worries.","start":89.880005,"end":90.380005,"sentiment":"neutral","sentiment_score":0.005684006959199905}],"sentiment":"neutral","sentiment_score":0.005684006959199905,"channel":1,"num_words":1,"start":89.880005,"end":90.380005},{"sentences":[{"text":"so you guys are already sorted, you mean?","start":90.060005,"end":92.240005,"sentiment":"neutral","sentiment_score":0.00012393388897180557}],"sentiment":"neutral","sentiment_score":0.00012393388897180557,"channel":0,"num_words":8,"start":90.060005,"end":92.240005},{"sentences":[{"text":"Yeah.","start":91.8,"end":92.04,"sentiment":"neutral","sentiment_score":0.06324300169944763},{"text":"We also did.","start":92.04,"end":92.840004,"sentiment":"neutral","sentiment_score":0.0884921799103419},{"text":"Yeah.","start":92.840004,"end":93.08,"sentiment":"neutral","sentiment_score":0.13587859272956848},{"text":"Yeah.","start":93.08,"end":93.4,"sentiment":"neutral","sentiment_score":0.22487573325634003},{"text":"Thank you.","start":93.4,"end":94.14,"sentiment":"positive","sentiment_score":0.4674767553806305}],"sentiment":"neutral","sentiment_score":0.20305342227220535,"channel":1,"num_words":8,"start":91.8,"end":94.14},{"sentences":[{"text":"Have a good one.","start":94.200005,"end":95.26,"sentiment":"positive","sentiment_score":0.5045696794986725},{"text":"Bye.","start":95.4,"end":95.9,"sentiment":"neutral","sentiment_score":0.15500998497009277}],"sentiment":"positive","sentiment_score":0.43465774059295653,"channel":1,"num_words":5,"start":94.200005,"end":95.9}]},"summary":{"result":"success","short":"The customer is calling to follow up on an email they sent about work for AI applications. The agent explains that they already have everything they need and suggests scheduling a demo. The customer confirms they are not an application developer and the call ends."},"intents":{"segments":[{"text":"time, you were busy, so I sent you an email with some information about Vigilance AI. And I I just wanted to follow-up and see if now might be a better time to schedule a quick So twenty you minute are guys demo with our an AI CTO. application?","start_word":71,"end_word":119,"intents":[{"intent":"Schedule a demo","confidence_score":0.14772147}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.061948299407958984},{"text":"Thanks.","start_word":17,"end_word":17,"sentiment":"positive","sentiment_score":0.35682445764541626},{"text":"Please stay on the line. Speaking. Oh, hi, Thomas. Good Yes? day to you. It's Sorry. Who Andrew is this? from yes. Andrew from Vigilance AI. Have I caught you in a bad time? Sorry. Who who are you? Andrew from Vigilance AI. We have spoken a few months ago. At the Yeah. time, you were busy, so I sent you an email with some information about Vigilance AI. And I I just wanted to follow-up and see if now might be a better time to schedule a quick So twenty you minute are guys demo with our an AI CTO. application? You guys an AI application developer? I'm I'm sorry. What was that? You were cutting in and out, Thomas. No. Sorry. Sorry. Are you guys an AI application developer? Any No. yeah. Yeah. We're we help organizations improve their cybersecurity without increasing security spend. Oh, okay. Okay. Okay. Okay. We we have, like we we have everything in house, so we don't really need anything in that in that case. Okay? Yep. No Oh, worries. so you guys are already sorted, you mean? Yeah. We also did. Yeah. Yeah.","start_word":18,"end_word":208,"sentiment":"neutral","sentiment_score":-0.022125177085399628},{"text":"Thank you. Have a good one.","start_word":209,"end_word":214,"sentiment":"positive","sentiment_score":0.48844829201698303},{"text":"Bye.","start_word":215,"end_word":215,"sentiment":"neutral","sentiment_score":0.20685867965221405}],"average":{"sentiment":"neutral","sentiment_score":0.0038477962879093926}}}}