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Ronald asks if the customer remembers a previous conversation about cloud solutions and Ronald thanks him for the information. The call ends with Ronald saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Richard Hello. Good afternoon. Richard, it's Ronald from cloud solution IT. speaking. How are you doing today? Yeah. Not too bad. What? May I know what this Hello? calling this call is about? Oh, yeah. Sir, this is regarding the introductory meeting that we're requesting. If you can remember, I was able to touch base with you last February. Name Yeah. of the company No. Look.","start_word":0,"end_word":65,"sentiment":"neutral","sentiment_score":0.060850635170936584},{"text":"I'm again says I'm not cloud.","start_word":66,"end_word":71,"sentiment":"negative","sentiment_score":-0.4964383542537689},{"text":"interested.","start_word":72,"end_word":72,"sentiment":"neutral","sentiment_score":-0.28961241245269775},{"text":"Thank you very much, sir.","start_word":73,"end_word":77,"sentiment":"positive","sentiment_score":0.34490424394607544},{"text":"Take care.","start_word":78,"end_word":79,"sentiment":"neutral","sentiment_score":0.1261795312166214}],"average":{"sentiment":"neutral","sentiment_score":0.023562696244981553}}}}