{"metadata":{"transaction_key":"deprecated","request_id":"019d87c8-7a96-7a00-aed3-d78355ec4867","sha256":"d9120b77852f4435e0af20007bdc1e88ca4656a6b22c9a7a660fdea56fb1dfcc","created":"2026-04-13T16:59:17.254Z","duration":13.967937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":65,"output_tokens":65},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":65,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Oh, hello, Daniel. Yeah. I'm Cool. Yeah. Hi.","confidence":0.86169785,"words":[{"word":"hello","start":2.0,"end":2.5,"confidence":0.95663553,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01345674879848957},{"word":"oh","start":4.56,"end":4.7999997,"confidence":0.7108068,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.07830165326595306},{"word":"hello","start":4.7999997,"end":5.2,"confidence":0.9770604,"punctuated_word":"hello,","sentiment":"neutral","sentiment_score":0.07081310451030731},{"word":"daniel","start":5.2,"end":5.7,"confidence":0.86169785,"punctuated_word":"Daniel.","sentiment":"neutral","sentiment_score":0.07488826662302017},{"word":"yeah","start":6.96,"end":7.2,"confidence":0.75881606,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1376262009143829},{"word":"i'm","start":7.2,"end":7.3599997,"confidence":0.9755401,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.33301326632499695},{"word":"cool","start":9.5199995,"end":10.0199995,"confidence":0.8676363,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.704386830329895},{"word":"yeah","start":11.92,"end":12.08,"confidence":0.67393154,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.18454958498477936},{"word":"hi","start":12.08,"end":12.58,"confidence":0.72777367,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1675553321838379}],"paragraphs":{"transcript":"\nHello? Oh, hello, Daniel. Yeah. I'm Cool. Yeah.\n\nHi.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.0,"end":2.5,"sentiment":"neutral","sentiment_score":0.01345674879848957},{"text":"Oh, hello, Daniel.","start":4.56,"end":5.7,"sentiment":"neutral","sentiment_score":0.07466767479976018},{"text":"Yeah.","start":6.96,"end":7.2,"sentiment":"neutral","sentiment_score":0.1376262009143829},{"text":"I'm Cool.","start":7.2,"end":10.0199995,"sentiment":"positive","sentiment_score":0.518700048327446},{"text":"Yeah.","start":11.92,"end":12.08,"sentiment":"neutral","sentiment_score":0.18454958498477936}],"sentiment":"neutral","sentiment_score":0.19962945696897805,"num_words":8,"start":2.0,"end":12.08},{"sentences":[{"text":"Hi.","start":12.08,"end":12.58,"sentiment":"neutral","sentiment_score":0.1675553321838379}],"sentiment":"neutral","sentiment_score":0.1675553321838379,"num_words":1,"start":12.08,"end":12.58}]}}]},{"alternatives":[{"transcript":"Hello. This is Daniel. Oh, hello, Daniel. How are you? How are you? Yeah. I'm great. Thanks, Dan. Thanks. Cool. Cool. Alright. Bye. Bye.","confidence":0.9829904,"words":[{"word":"hello","start":2.1599998,"end":2.6599998,"confidence":0.7899287,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.024570252746343613},{"word":"this","start":2.8,"end":3.04,"confidence":0.9796021,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.03859256953001022},{"word":"is","start":3.04,"end":3.1999998,"confidence":0.9996001,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0310406144708395},{"word":"daniel","start":3.1999998,"end":3.6999998,"confidence":0.89585376,"punctuated_word":"Daniel.","sentiment":"neutral","sentiment_score":0.029764607548713684},{"word":"oh","start":4.88,"end":5.12,"confidence":0.8696526,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.08798713982105255},{"word":"hello","start":5.12,"end":5.52,"confidence":0.98804504,"punctuated_word":"hello,","sentiment":"neutral","sentiment_score":0.11950705200433732},{"word":"daniel","start":5.52,"end":5.92,"confidence":0.9976672,"punctuated_word":"Daniel.","sentiment":"neutral","sentiment_score":0.0853278785943985},{"word":"how","start":5.92,"end":6.0,"confidence":0.9986002,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.20683790743350983},{"word":"are","start":6.0,"end":6.16,"confidence":0.9988569,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.16320548951625824},{"word":"you","start":6.16,"end":6.66,"confidence":0.996619,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.13245877623558044},{"word":"how","start":6.72,"end":6.8799996,"confidence":0.95434016,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.1760580688714981},{"word":"are","start":6.8799996,"end":7.04,"confidence":0.98471075,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1521245688199997},{"word":"you","start":7.04,"end":7.3599997,"confidence":0.99901533,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.11852863430976868},{"word":"yeah","start":7.3599997,"end":7.52,"confidence":0.99717355,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.4357669055461883},{"word":"i'm","start":7.52,"end":7.7599998,"confidence":0.99968815,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.7460591793060303},{"word":"great","start":7.7599998,"end":8.0,"confidence":0.99917495,"punctuated_word":"great.","sentiment":"positive","sentiment_score":0.8072283267974854},{"word":"thanks","start":8.0,"end":8.32,"confidence":0.9620744,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.8344554901123047},{"word":"dan","start":8.32,"end":8.82,"confidence":0.841357,"punctuated_word":"Dan.","sentiment":"positive","sentiment_score":0.7594251036643982},{"word":"thanks","start":9.2,"end":9.7,"confidence":0.6204444,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.7830953598022461},{"word":"cool","start":9.76,"end":10.26,"confidence":0.9829904,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.6279821991920471},{"word":"cool","start":10.88,"end":11.04,"confidence":0.76983523,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.5220479369163513},{"word":"alright","start":11.04,"end":11.54,"confidence":0.92281663,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2887492775917053},{"word":"bye","start":12.32,"end":12.4,"confidence":0.82483095,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.171296164393425},{"word":"bye","start":12.4,"end":12.9,"confidence":0.9812349,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.10796144604682922}],"paragraphs":{"transcript":"\nHello. This is Daniel. Oh, hello, Daniel. How are you? How are you?\n\nYeah. I'm great. Thanks, Dan. Thanks. Cool.\n\nCool. Alright. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.024570252746343613},{"text":"This is Daniel.","start":2.8,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.033132597183187805},{"text":"Oh, hello, Daniel.","start":4.88,"end":5.92,"sentiment":"neutral","sentiment_score":0.09760735680659612},{"text":"How are you?","start":5.92,"end":6.66,"sentiment":"neutral","sentiment_score":0.16750072439511618},{"text":"How are you?","start":6.72,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.1489037573337555}],"sentiment":"neutral","sentiment_score":0.10507719691556233,"num_words":13,"start":2.1599998,"end":7.3599997},{"sentences":[{"text":"Yeah.","start":7.3599997,"end":7.52,"sentiment":"positive","sentiment_score":0.4357669055461883},{"text":"I'm great.","start":7.52,"end":8.0,"sentiment":"positive","sentiment_score":0.7766437530517578},{"text":"Thanks, Dan.","start":8.0,"end":8.82,"sentiment":"positive","sentiment_score":0.7969402968883514},{"text":"Thanks.","start":9.2,"end":9.7,"sentiment":"positive","sentiment_score":0.7830953598022461},{"text":"Cool.","start":9.76,"end":10.26,"sentiment":"positive","sentiment_score":0.6279821991920471}],"sentiment":"positive","sentiment_score":0.7134303663458142,"num_words":7,"start":7.3599997,"end":10.26},{"sentences":[{"text":"Cool.","start":10.88,"end":11.04,"sentiment":"positive","sentiment_score":0.5220479369163513},{"text":"Alright.","start":11.04,"end":11.54,"sentiment":"neutral","sentiment_score":0.2887492775917053},{"text":"Bye.","start":12.32,"end":12.4,"sentiment":"neutral","sentiment_score":0.171296164393425},{"text":"Bye.","start":12.4,"end":12.9,"sentiment":"neutral","sentiment_score":0.10796144604682922}],"sentiment":"neutral","sentiment_score":0.2725137062370777,"num_words":4,"start":10.88,"end":12.9}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hello. This is Daniel.\n\nChannel 0: Oh, hello,\n\nChannel 1: Oh, hello,\n\nChannel 0: Daniel.\n\nChannel 1: Daniel. How are you? How are\n\nChannel 0: Yeah.\n\nChannel 1: you?\n\nChannel 0: I'm\n\nChannel 1: Yeah. I'm great. Thanks, Dan. Thanks.\n\nChannel 0: Cool.\n\nChannel 1: Cool. Cool. Alright.\n\nChannel 0: Yeah. Hi.\n\nChannel 1: Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.0,"end":2.5,"sentiment":"neutral","sentiment_score":0.01345674879848957}],"sentiment":"neutral","sentiment_score":0.01345674879848957,"channel":0,"num_words":1,"start":2.0,"end":2.5},{"sentences":[{"text":"Hello.","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.024570252746343613},{"text":"This is Daniel.","start":2.8,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.033132597183187805}],"sentiment":"neutral","sentiment_score":0.030992011073976755,"channel":1,"num_words":4,"start":2.1599998,"end":3.6999998},{"sentences":[{"text":"Oh, hello,","start":4.56,"end":5.2,"sentiment":"neutral","sentiment_score":0.07455737888813019}],"sentiment":"neutral","sentiment_score":0.07455737888813019,"channel":0,"num_words":2,"start":4.56,"end":5.2},{"sentences":[{"text":"Oh, hello,","start":4.88,"end":5.52,"sentiment":"neutral","sentiment_score":0.10374709591269493}],"sentiment":"neutral","sentiment_score":0.10374709591269493,"channel":1,"num_words":2,"start":4.88,"end":5.52},{"sentences":[{"text":"Daniel.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.07488826662302017}],"sentiment":"neutral","sentiment_score":0.07488826662302017,"channel":0,"num_words":1,"start":5.2,"end":5.7},{"sentences":[{"text":"Daniel.","start":5.52,"end":5.92,"sentiment":"neutral","sentiment_score":0.0853278785943985},{"text":"How are you?","start":5.92,"end":6.66,"sentiment":"neutral","sentiment_score":0.16750072439511618},{"text":"How are","start":6.72,"end":7.04,"sentiment":"neutral","sentiment_score":0.1640913188457489}],"sentiment":"neutral","sentiment_score":0.1526687815785408,"channel":1,"num_words":6,"start":5.52,"end":7.04},{"sentences":[{"text":"Yeah.","start":6.96,"end":7.2,"sentiment":"neutral","sentiment_score":0.1376262009143829}],"sentiment":"neutral","sentiment_score":0.1376262009143829,"channel":0,"num_words":1,"start":6.96,"end":7.2},{"sentences":[{"text":"you?","start":7.04,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.11852863430976868}],"sentiment":"neutral","sentiment_score":0.11852863430976868,"channel":1,"num_words":1,"start":7.04,"end":7.3599997},{"sentences":[{"text":"I'm","start":7.2,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.33301326632499695}],"sentiment":"neutral","sentiment_score":0.33301326632499695,"channel":0,"num_words":1,"start":7.2,"end":7.3599997},{"sentences":[{"text":"Yeah.","start":7.3599997,"end":7.52,"sentiment":"positive","sentiment_score":0.4357669055461883},{"text":"I'm great.","start":7.52,"end":8.0,"sentiment":"positive","sentiment_score":0.7766437530517578},{"text":"Thanks, Dan.","start":8.0,"end":8.82,"sentiment":"positive","sentiment_score":0.7969402968883514},{"text":"Thanks.","start":9.2,"end":9.7,"sentiment":"positive","sentiment_score":0.7830953598022461}],"sentiment":"positive","sentiment_score":0.7276717275381088,"channel":1,"num_words":6,"start":7.3599997,"end":9.7},{"sentences":[{"text":"Cool.","start":9.5199995,"end":10.0199995,"sentiment":"positive","sentiment_score":0.704386830329895}],"sentiment":"positive","sentiment_score":0.704386830329895,"channel":0,"num_words":1,"start":9.5199995,"end":10.0199995},{"sentences":[{"text":"Cool.","start":9.76,"end":10.26,"sentiment":"positive","sentiment_score":0.6279821991920471},{"text":"Cool.","start":10.88,"end":11.04,"sentiment":"positive","sentiment_score":0.5220479369163513},{"text":"Alright.","start":11.04,"end":11.54,"sentiment":"neutral","sentiment_score":0.2887492775917053}],"sentiment":"positive","sentiment_score":0.4795931379000346,"channel":1,"num_words":3,"start":9.76,"end":11.54},{"sentences":[{"text":"Yeah.","start":11.92,"end":12.08,"sentiment":"neutral","sentiment_score":0.18454958498477936},{"text":"Hi.","start":12.08,"end":12.58,"sentiment":"neutral","sentiment_score":0.1675553321838379}],"sentiment":"neutral","sentiment_score":0.17605245858430862,"channel":0,"num_words":2,"start":11.92,"end":12.58},{"sentences":[{"text":"Bye.","start":12.32,"end":12.4,"sentiment":"neutral","sentiment_score":0.171296164393425},{"text":"Bye.","start":12.4,"end":12.9,"sentiment":"neutral","sentiment_score":0.10796144604682922}],"sentiment":"neutral","sentiment_score":0.1396288052201271,"channel":1,"num_words":2,"start":12.32,"end":12.9}]},"summary":{"result":"success","short":"Hello? Hello. This is Daniel. Oh, hello, Oh, hello, Daniel. Daniel. How are you? How are Yeah. you? I'm Yeah. I'm great. Thanks, Dan. Thanks. Cool. Cool. Cool. Alright. Yeah. Hi. Bye. Bye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello. This is Daniel. Oh, hello, Oh, hello, Daniel. Daniel. How are you? How are Yeah. you?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.0904773399233818},{"text":"I'm Yeah. I'm great. Thanks, Dan. Thanks. Cool. Cool. Cool.","start_word":18,"end_word":27,"sentiment":"positive","sentiment_score":0.6448178887367249},{"text":"Alright. Yeah. Hi. Bye. Bye.","start_word":28,"end_word":32,"sentiment":"neutral","sentiment_score":0.19341814517974856}],"average":{"sentiment":"neutral","sentiment_score":0.29868844839242786}}}}