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Greg, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during yes, sir. Actually, sir, during that time, we're trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Greg, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three 65, Power BI, PowerApps, and many more. And the reason for my call today, Greg, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. Mhmm. Yes, sir. Alright. Yes. I did. Yes. I just said this is not the first time that last year, if you can remember, we were able to arrange an introductory meeting, but you you were not able to attend that meeting, sir, maybe because of the schedule. If you want Greg Yep. Alright. Yeah. That that that would be perfect, sir. Yep. If you want, sir, I can send you a tentative date on the August 12. That would be Wednesday. Alright. Middle of the day, like, one one one. Yeah. That that that would be okay, sir. I'll be sending you the the calendar invite. Yes, sir. Sir, and you're still using the same email address? That would be greg.me@aiag.com.a, or you're using a different email address? I'm just but let me check the email address, sir. Oh, yeah. It's greg.goldenberg@gologic.com, sir. Alright. I'll be sending the calendar invite, sir. Thank you, Greg. Alright. Have a good day. Yes, sir. Alright. Thank you. Alright. 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Good afternoon. Greg, it's Ronald from Cloud Solution IT. How are you doing today? Yes, sir.\n\nAlright. Okay. Wonderful. Greg, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during yes, sir.\n\nActually, sir, during that time, we're trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Greg, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three 65, Power BI, PowerApps, and many more. And the reason for my call today, Greg, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference.\n\nMhmm. Yes, sir. Alright. Yes. I did.\n\nYes. I just said this is not the first time that last year, if you can remember, we were able to arrange an introductory meeting, but you you were not able to attend that meeting, sir, maybe because of the schedule. If you want Greg Yep. Alright. Yeah.\n\nThat that that would be perfect, sir. Yep. If you want, sir, I can send you a tentative date on the August 12. That would be Wednesday. Alright.\n\nMiddle of the day, like, one one one. Yeah. That that that would be okay, sir. I'll be sending you the the calendar invite. Yes, sir.\n\nSir, and you're still using the same email address? That would be greg.me@aiag.com.a, or you're using a different email address? I'm just but let me check the email address, sir. Oh, yeah. It's greg.goldenberg@gologic.com, sir.\n\nAlright. I'll be sending the calendar invite, sir. Thank you, Greg. Alright. Have a good day.\n\nYes, sir. Alright. Thank you. Alright. 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How are you, Ronald? I'm doing well. Thank you. That's quite quite a problem. Yep. Mhmm. Mhmm. Mhmm. Alright. Yep. Sure. Look. I'm traveling at the moment, so I'm pretty flat out. I can possibly get you to call me in a couple of weeks and then see about the the bandwidth to literally just sit down and have a proper conversation. In the interim, are you able to send me a brief of the company and your services via email, and I'll have a look at that while I'm traveling? Otherwise, what I'll yeah. Yeah. Yep. Yeah. Correct. Correct. And I've just come in from overseas, and I've got to fly out again for for just just under two weeks. So the only option I can think of let me just have a quick look at the calendar. Sort of looking probably probably the week of the August 10 would probably be good. If you wanna give me a if you wanna give me a call around then, we can set something up. Just at the moment, I'm I'm absolutely flat chat. Sure. Okay. That's fine. Yep. Probably around sort of middle of the day or depending on your timing. 01:00 Melbourne time. Yep. Okay. That'd be great. Yeah. And if you can just free forward the the blurb around the company, that would be greatly appreciated. Okay. No. It shouldn't be at IAG in the first place. That's a definite. I started working at IAG in December. You just told me you've contacted me before then. So you guys yeah. So I've never used the IG email address in my life for any external work to a customer. That is correct. If you can send it to that place, that'd be greatly appreciated. Okay. Not a yeah. And and the blurb and the blurb as well. Thank you very much. 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How are you, Ronald? I'm doing well. Thank you. That's quite quite a problem.\n\nYep. Mhmm. Mhmm. Mhmm. Alright.\n\nYep. Sure. Look. I'm traveling at the moment, so I'm pretty flat out. I can possibly get you to call me in a couple of weeks and then see about the the bandwidth to literally just sit down and have a proper conversation.\n\nIn the interim, are you able to send me a brief of the company and your services via email, and I'll have a look at that while I'm traveling? Otherwise, what I'll yeah. Yeah. Yep. Yeah.\n\nCorrect. Correct. And I've just come in from overseas, and I've got to fly out again for for just just under two weeks. So the only option I can think of let me just have a quick look at the calendar. Sort of looking probably probably the week of the August 10 would probably be good.\n\nIf you wanna give me a if you wanna give me a call around then, we can set something up. Just at the moment, I'm I'm absolutely flat chat. Sure. Okay. That's fine.\n\nYep. 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Good afternoon. Greg, it's Ronald from Cloud Solution IT.\n\nChannel 1: How\n\nChannel 0: How\n\nChannel 1: are\n\nChannel 0: are\n\nChannel 1: you,\n\nChannel 0: you doing\n\nChannel 1: Ronald?\n\nChannel 0: today? Yes, sir.\n\nChannel 1: I'm doing well. Thank you.\n\nChannel 0: Alright. Okay. Wonderful. Greg, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And\n\nChannel 1: That's quite\n\nChannel 0: during\n\nChannel 1: quite a problem.\n\nChannel 0: yes, sir. Actually, sir, during that time, we're trying to arrange a meeting with you together with my CTO, mister Bajit Singh,\n\nChannel 1: Yep.\n\nChannel 0: to introduce our company and our services. Name of the company again, Greg, it's Cloud Solution IT.\n\nChannel 1: Mhmm.\n\nChannel 0: We are a managed service provider. We are also Microsoft trusted partner providing\n\nChannel 1: Mhmm.\n\nChannel 0: services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three\n\nChannel 1: Mhmm.\n\nChannel 0: 65, Power BI, PowerApps, and many more. And the reason for my call today, Greg, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only\n\nChannel 1: Alright.\n\nChannel 0: for future reference.\n\nChannel 1: Yep. Sure. Look. I'm traveling at the moment, so I'm pretty flat\n\nChannel 0: Mhmm.\n\nChannel 1: out.\n\nChannel 0: Yes,\n\nChannel 1: I\n\nChannel 0: sir.\n\nChannel 1: can possibly get you to call me in a couple of weeks and then see about the the bandwidth to literally just sit down and have a proper conversation. In the interim,\n\nChannel 0: Alright.\n\nChannel 1: are you able to send me a brief of the company and your services via email, and I'll have a look at that while I'm traveling?\n\nChannel 0: Yes.\n\nChannel 1: Otherwise,\n\nChannel 0: I\n\nChannel 1: what\n\nChannel 0: did.\n\nChannel 1: I'll yeah.\n\nChannel 0: Yes. I just said this is not the first time that last year, if you can remember, we were able to arrange an introductory meeting, but\n\nChannel 1: Yeah. Yep.\n\nChannel 0: you you were not able to attend that meeting, sir,\n\nChannel 1: Yeah.\n\nChannel 0: maybe because of the schedule.\n\nChannel 1: Correct. Correct. And I've just come in from overseas, and I've got to fly out again for for just just under two weeks. So the only option I can think of let\n\nChannel 0: If\n\nChannel 1: me just\n\nChannel 0: you\n\nChannel 1: have\n\nChannel 0: want\n\nChannel 1: a quick\n\nChannel 0: Greg\n\nChannel 1: look at the calendar.\n\nChannel 0: Yep. Alright.\n\nChannel 1: Sort of looking probably probably the week of the August 10 would probably\n\nChannel 0: Yeah.\n\nChannel 1: be\n\nChannel 0: That that\n\nChannel 1: good. If\n\nChannel 0: that would\n\nChannel 1: you wanna\n\nChannel 0: be\n\nChannel 1: give\n\nChannel 0: perfect,\n\nChannel 1: me a if\n\nChannel 0: sir.\n\nChannel 1: you wanna give me a call around then, we can set something up. Just at the moment, I'm I'm absolutely flat chat.\n\nChannel 0: Yep. If you want, sir, I can send you a tentative date on the August 12. That would be Wednesday.\n\nChannel 1: Sure. Okay.\n\nChannel 0: Alright.\n\nChannel 1: That's fine. Yep. Probably around sort of middle of the day\n\nChannel 0: Middle\n\nChannel 1: or\n\nChannel 0: of the day,\n\nChannel 1: depending\n\nChannel 0: like,\n\nChannel 1: on\n\nChannel 0: one\n\nChannel 1: your timing.\n\nChannel 0: one one.\n\nChannel 1: 01:00 Melbourne time.\n\nChannel 0: Yeah. That that that would be okay, sir.\n\nChannel 1: Yep.\n\nChannel 0: I'll be\n\nChannel 1: Okay.\n\nChannel 0: sending you the the calendar invite.\n\nChannel 1: That'd be great. Yeah. And if you can just free forward the the blurb around the company, that would be greatly appreciated.\n\nChannel 0: Yes, sir.\n\nChannel 1: Okay.\n\nChannel 0: Sir, and you're still using the same email address? That would be greg.me@aiag.com.a, or you're using a different email address?\n\nChannel 1: No. It shouldn't be at IAG in the first place. That's a definite. I started working at IAG in December. You just told me you've contacted me before then.\n\nSo you guys yeah. So I've\n\nChannel 0: I'm\n\nChannel 1: never\n\nChannel 0: just\n\nChannel 1: used the IG email address in my life for any external work to a customer.\n\nChannel 0: but let me check the email address, sir. Oh, yeah. It's greg.goldenberg@gologic.com, sir.\n\nChannel 1: That is correct. If you can send it to that place, that'd be greatly appreciated.\n\nChannel 0: Alright. I'll be\n\nChannel 1: Okay.\n\nChannel 0: sending the calendar invite, sir. Thank you,\n\nChannel 1: Not\n\nChannel 0: Greg.\n\nChannel 1: a\n\nChannel 0: Alright.\n\nChannel 1: yeah. And\n\nChannel 0: Have a\n\nChannel 1: and\n\nChannel 0: good\n\nChannel 1: the\n\nChannel 0: day.\n\nChannel 1: blurb and the blurb as well. Thank you very much. Bye.\n\nChannel 0: Yes, sir. Alright. Thank you. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"I can agree, sweetie.","start":0.0,"end":1.38,"sentiment":"neutral","sentiment_score":0.23972707986831665}],"sentiment":"neutral","sentiment_score":0.23972707986831665,"channel":1,"num_words":4,"start":0.0,"end":1.38},{"sentences":[{"text":"Yeah.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.20976532995700836},{"text":"Good afternoon.","start":2.8,"end":3.54,"sentiment":"positive","sentiment_score":0.35171258449554443},{"text":"Greg, it's Ronald from Cloud Solution 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He explains that they are a managed service provider and Microsoft trusted partner. He suggests a tentative meeting on August 12 and asks the customer to send a brief. The customer agrees and they exchange contact information."},"intents":{"segments":[{"text":"Actually, sir, during that time, we're trying to arrange a meeting with you together with my CTO, mister Bajit Singh, Yep. to introduce our company and our services. Name of the company again, Greg, it's Cloud Solution IT. Mhmm.","start_word":66,"end_word":104,"intents":[{"intent":"Arrange meeting","confidence_score":0.19935846}]},{"text":"are you able to send me a brief of the company and your services via email, and I'll have a look at that while I'm traveling? Yes.","start_word":220,"end_word":246,"intents":[{"intent":"Send brief","confidence_score":0.4399748}]},{"text":"If that would you wanna be give perfect, me a if sir. you wanna give me a call around then, we can set something up. Just at the moment, I'm I'm absolutely flat chat. Yep. If you want, sir, I can send you a tentative date on the August 12. That would be Wednesday. Sure.","start_word":362,"end_word":416,"intents":[{"intent":"Schedule call","confidence_score":0.009882815}]}]},"sentiments":{"segments":[{"text":"I can agree, sweetie. Yeah.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.2449651062488556},{"text":"Good afternoon.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.3426162898540497},{"text":"Greg, it's Ronald from Cloud Solution IT. How How are are you you, doing Ronald? today?","start_word":7,"end_word":22,"sentiment":"neutral","sentiment_score":0.2218960076570511},{"text":"Yes, sir. I'm doing well. Thank you.","start_word":23,"end_word":29,"sentiment":"positive","sentiment_score":0.48373714089393616},{"text":"Alright. Okay.","start_word":30,"end_word":31,"sentiment":"neutral","sentiment_score":0.22869634628295896},{"text":"Wonderful.","start_word":32,"end_word":32,"sentiment":"positive","sentiment_score":0.40839335322380066},{"text":"Greg, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And That's quite during quite a problem. yes, sir. Actually, sir, during that time, we're trying to arrange a meeting with you together with my CTO, mister Bajit Singh, Yep. to introduce our company and our services. Name of the company again, Greg, it's Cloud Solution IT. Mhmm. We are a managed service provider. We are also Microsoft trusted partner providing Mhmm. services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three Mhmm. 65, Power BI, PowerApps, and many more. And the reason for my call today, Greg, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only Alright. for future reference. Yep. Sure. Look. I'm traveling at the moment, so I'm pretty flat Mhmm. out. Yes, I sir. can possibly get you to call me in a couple of weeks and then see about the the bandwidth to literally just sit down and have a proper conversation. In the interim, Alright. are you able to send me a brief of the company and your services via email, and I'll have a look at that while I'm traveling? Yes. Otherwise, I what did. I'll yeah. Yes. I just said this is not the first time that last year, if you can remember, we were able to arrange an introductory meeting, but Yeah. Yep. you you were not able to attend that meeting, sir, Yeah. maybe because of the schedule. Correct. Correct. And I've just come in from overseas, and I've got to fly out again for for just just under two weeks. So the only option I can think of let If me just you have want a quick Greg look at the calendar. Yep. Alright. Sort of looking probably probably the week of the August 10 would probably Yeah.","start_word":33,"end_word":357,"sentiment":"neutral","sentiment_score":-0.009379333074276264},{"text":"be That that good.","start_word":358,"end_word":361,"sentiment":"positive","sentiment_score":0.34017524123191833},{"text":"If that would you wanna be give perfect, me a if sir. you wanna give me a call around then, we can set something up. Just at the moment, I'm I'm absolutely flat chat. Yep. If you want, sir, I can send you a tentative date on the August 12. That would be Wednesday. Sure. Okay. Alright. That's fine. Yep. Probably around sort of middle of the day Middle or of the day, depending like, on one your timing. one one. 01:00 Melbourne time. Yeah. That that that would be okay, sir. Yep. I'll be Okay.","start_word":362,"end_word":457,"sentiment":"neutral","sentiment_score":0.11794241517782213},{"text":"sending you the the calendar invite. That'd be great. Yeah. And if you can just free forward the the blurb around the company, that would be greatly appreciated.","start_word":458,"end_word":485,"sentiment":"positive","sentiment_score":0.4035664498806},{"text":"Yes, sir. Okay. Sir, and you're still using the same email address? That would be greg.me@aiag.com.a, or you're using a different email address? No. It shouldn't be at IAG in the first place. That's a definite. I started working at IAG in December. You just told me you've contacted me before then. So you guys yeah. So I've I'm never just used the IG email address in my life for any external work to a customer. but let me check the email address, sir. Oh, yeah. It's greg.goldenberg@gologic.com, sir. That is correct. If you can send it to that place, that'd be greatly appreciated. Alright. I'll be Okay. sending the calendar invite, sir. Thank you, Not Greg. a Alright. yeah.","start_word":486,"end_word":605,"sentiment":"neutral","sentiment_score":0.032076068222522736},{"text":"And Have a and good the day.","start_word":606,"end_word":612,"sentiment":"positive","sentiment_score":0.4184779226779938},{"text":"blurb and the blurb as well.","start_word":613,"end_word":618,"sentiment":"neutral","sentiment_score":0.18364378809928897},{"text":"Thank you very much.","start_word":619,"end_word":622,"sentiment":"positive","sentiment_score":0.5116681456565857},{"text":"Bye. Yes, sir. Alright.","start_word":623,"end_word":626,"sentiment":"neutral","sentiment_score":0.16038836538791656},{"text":"Thank you. Alright.","start_word":627,"end_word":629,"sentiment":"positive","sentiment_score":0.5865925550460815},{"text":"Bye bye.","start_word":630,"end_word":631,"sentiment":"neutral","sentiment_score":0.2838422954082489}],"average":{"sentiment":"neutral","sentiment_score":0.07118612571628247}}}}