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Domain is different and hosting is different. Your hosting and domain, like, both are for renewal. Hosting is 100 dollar. Okay. So what did you pay for? Uh-huh. When when did you pay? Mhmm. Okay. Okay. Okay. I need to check. Alright. So okay. So domain is left now. Domain is for $15 plus GST. 15 plus GST. $15. $1.05 plus GST. That's it for domain. Yep. And how's things going? Yeah. Domain. I need to check then. Mhmm. Mhmm. What do you wanna do? You you tell me. Right. So you want someone to manage your paperwork and all that? Mhmm. Mhmm. AI assistant. Okay. So, actually, right now, what we are doing is, I think we have a cloud phone system. So it's a cloud based model. And what we do is what like, whoever has that, like, you just need to install an app and you have login details. You need to log in in that software, and you can make calls all over Australia unlimited. And you can receive calls as well. If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call. So if you're not able to answer, they can answer the call and they can handle the customer. Yep. Yep. Emails, you need to answer or, like, you emails is not available over there. SMS is there, like SMS, text messages. You can do text messages service as well. And This cloud phone system cost $1 a day, which is 30 dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day. $1 a day. Like, $30 a month. Thirty days, $30.30 dollar. Mhmm. Yep. That's it. Yeah. Yeah. That will be you have you need to install the app. We will give you credentials, like your username, password. You just need to log in, and you can make calls and receive calls. And you can give that access to your friend as well, your wife, anyone. And when you're not able to answer, when customer calls, your both phones will ring. Your your phone as well and your wife's phone as well. So when you're not able to answer, your wife can answer and she can handle calls or this this this is like so you don't miss calls from customers. Yep. You can set up voice mails voice mail as well in that. And we are working on the integration. See, Adam, currently, you are using Microsoft Dynamics three sixty five. Dynamics three sixty five, like, when someone fills a a, like, form on the website or yep. So you get a lead in your Dynamics three sixty five. It's it's a vast CRM. I need to talk to Harry about this. Like, he was talking about any CRM if we can do it for him. There's one more go high level main go high level CRM. So I need to talk about this to him. Mhmm. It's a CRM, like, where you manage leads, you take follow ups, automation, there is AI assistant, everything in that. I go high level. And Microsoft three sixty five, you get like, you also get full automation, you know? And you get leads, you get all the details. So where's your lead right now? Is it a qualified lead? It's a warm lead. Have you talked to the lead? So everything is there in this. Mhmm. See, you need to just integrate it. You just need to what happens when a cuss yep. When a customer fills a form on your website, so that lead comes into your CRM. Alright? So you get your lead saved in your CRM, so you can just go there. You can see what the customer is after. They will fill up the form. You'll get your number. You can call from there, then you can just mark them, like, this is a warm lead. This is a qualified lead. You can rate them. And yep. So where's the lead right now standing? Like, is it a closed one? Have you sent the proposal? Everything. Dynamics three sixty five. It's a Microsoft it's a Microsoft. It's a Microsoft yeah. CRM. Yep. Yep. Let's take them. The Apple no. No. No. The CRM and this is not integrated together. Yep. Mhmm. Yep. Like, whoever has that phone number access, like, the login details, the phone will ring to all of them and whoever is available, they can answer that call. And you can set up a voice mail. So if no one answers, they will get a voice mail. Like, we are busy. Leave your name, number, whatever the voice mail is. So gate leads, you need to do marketing, run ads, website optimization, branding. So that's how you get leads. Like Facebook ads, Google ads, LinkedIn outreach. Then what we do, like, website SEO. Sorry? Yep. We do have an SEO team, in house team who does SEO. And, yeah, they help your website to get ranked, you know, like, when someone searched for, like, a battery supplier near me or solar installer. So when your website is ranking, they it gets on the first page. Then customer goes in there. They see the content. They see pricing. If they like it or this one is nice, they go there and then they make an inquiry. This is how you get leads. And this is a long term process, SEO, you know. And for immediate results, you go for Facebook ads, Google ads. You need to create campaigns, creatives for Facebook and Google. So yep. Let me know what time are you available. Anytime this week or next week, we can hop on to a call. We can discuss all your requirements. We can go through it and see what we can do for you. Also, I can show you the demo as well for the cloud phone system. We are offering free demo so you can just use it and experience it. Mhmm. So that's what I was asking. Is this if you're available anytime, like, fifteen to twenty minutes, we can jump on call. I can show you demo as well how the phone system works. I can give you a free access. You can use an experience. If you like it, you go ahead or else yeah. And we can talk about marketing as well, how to get leads for your business. Yep. For paperwork yeah. Paperwork, you you need someone who can handle all your paperwork. You know? Like, you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that. Mhmm. Yeah. Customer handling, email, proposal creation, follow-up. Mhmm. Design? What kind of design? Okay. Mhmm. Sure. So mhmm. So what will is this what as I asked you, are you available anytime for fifteen to twenty minutes? I we can discuss about this phone system. Because we need to show you, you know, the the dashboard, how it works, and you can not now. Maybe mhmm. Tomorrow or next week. Mhmm. Tomorrow what time? Mhmm. So tomorrow what time? Eleven AM works for you? Eleven AM? Alright. No worries. So we'll send you an invite on your email for tomorrow, 11AM, and we can discuss things for you. Alright? And, also, I look out for the person, anyone, like, who can manage your paperwork, emails, and customers. Mhmm. Like in mhmm. So how to manage the m. Right. Mhmm. Mhmm. Mhmm. Where was it from? Mhmm. Right. Right. Mhmm. Right. So right. Well, I understand. So just it is just for the information. Like, what sort of budget do you have in your mind? So when I get someone to so when I get someone, I can tell him, like, this is the thing and this is, yeah, his offering. Mhmm. And that's what I was asking if you had any numbers in your mind so it would be easy, you know, to tell someone, like, this is the offer and this is the work you need to do. Yep. Mhmm. Yeah. That's what I was asking. Like, what sort of numbers? Any numbers in your mind? Oh, okay. So for now mhmm. Yep. Alright. No worries. I'll let you know about this. Thanks, mate. 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miss Brown, listen, brother. How are you? Doing very well. Uh-huh. Okay.\n\nUh-huh. Mhmm. Mhmm. What was the offering? Mhmm.\n\nRight. Actually, you're hosting an when? Domain is different and hosting is different. Your hosting and domain, like, both are for renewal. Hosting is 100 dollar.\n\nOkay. So what did you pay for? Uh-huh. When when did you pay? Mhmm.\n\nOkay. Okay. Okay. I need to check. Alright.\n\nSo okay. So domain is left now. Domain is for $15 plus GST. 15 plus GST. $15.\n\n$1.05 plus GST. That's it for domain. Yep. And how's things going? Yeah.\n\nDomain. I need to check then. Mhmm. Mhmm. What do you wanna do?\n\nYou you tell me. Right. So you want someone to manage your paperwork and all that? Mhmm. Mhmm.\n\nAI assistant. Okay. So, actually, right now, what we are doing is, I think we have a cloud phone system. So it's a cloud based model. And what we do is what like, whoever has that, like, you just need to install an app and you have login details.\n\nYou need to log in in that software, and you can make calls all over Australia unlimited. And you can receive calls as well. If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call. So if you're not able to answer, they can answer the call and they can handle the customer. Yep.\n\nYep. Emails, you need to answer or, like, you emails is not available over there. SMS is there, like SMS, text messages. You can do text messages service as well. And This cloud phone system cost $1 a day, which is 30 dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day.\n\n$1 a day. Like, $30 a month. Thirty days, $30.30 dollar. Mhmm. Yep.\n\nThat's it. Yeah. Yeah. That will be you have you need to install the app. We will give you credentials, like your username, password.\n\nYou just need to log in, and you can make calls and receive calls. And you can give that access to your friend as well, your wife, anyone. And when you're not able to answer, when customer calls, your both phones will ring. Your your phone as well and your wife's phone as well. So when you're not able to answer, your wife can answer and she can handle calls or this this this is like so you don't miss calls from customers.\n\nYep. You can set up voice mails voice mail as well in that. And we are working on the integration. See, Adam, currently, you are using Microsoft Dynamics three sixty five. Dynamics three sixty five, like, when someone fills a a, like, form on the website or yep.\n\nSo you get a lead in your Dynamics three sixty five. It's it's a vast CRM. I need to talk to Harry about this. Like, he was talking about any CRM if we can do it for him. There's one more go high level main go high level CRM.\n\nSo I need to talk about this to him. Mhmm. It's a CRM, like, where you manage leads, you take follow ups, automation, there is AI assistant, everything in that. I go high level. And Microsoft three sixty five, you get like, you also get full automation, you know?\n\nAnd you get leads, you get all the details. So where's your lead right now? Is it a qualified lead? It's a warm lead. Have you talked to the lead?\n\nSo everything is there in this. Mhmm. See, you need to just integrate it. You just need to what happens when a cuss yep. When a customer fills a form on your website, so that lead comes into your CRM.\n\nAlright? So you get your lead saved in your CRM, so you can just go there. You can see what the customer is after. They will fill up the form. You'll get your number.\n\nYou can call from there, then you can just mark them, like, this is a warm lead. This is a qualified lead. You can rate them. And yep. So where's the lead right now standing?\n\nLike, is it a closed one? Have you sent the proposal? Everything. Dynamics three sixty five. It's a Microsoft it's a Microsoft.\n\nIt's a Microsoft yeah. CRM. Yep. Yep. Let's take them.\n\nThe Apple no. No. No. The CRM and this is not integrated together. Yep.\n\nMhmm. Yep. Like, whoever has that phone number access, like, the login details, the phone will ring to all of them and whoever is available, they can answer that call. And you can set up a voice mail. So if no one answers, they will get a voice mail.\n\nLike, we are busy. Leave your name, number, whatever the voice mail is. So gate leads, you need to do marketing, run ads, website optimization, branding. So that's how you get leads. Like Facebook ads, Google ads, LinkedIn outreach.\n\nThen what we do, like, website SEO. Sorry? Yep. We do have an SEO team, in house team who does SEO. And, yeah, they help your website to get ranked, you know, like, when someone searched for, like, a battery supplier near me or solar installer.\n\nSo when your website is ranking, they it gets on the first page. Then customer goes in there. They see the content. They see pricing. If they like it or this one is nice, they go there and then they make an inquiry.\n\nThis is how you get leads. And this is a long term process, SEO, you know. And for immediate results, you go for Facebook ads, Google ads. You need to create campaigns, creatives for Facebook and Google. So yep.\n\nLet me know what time are you available. Anytime this week or next week, we can hop on to a call. We can discuss all your requirements. We can go through it and see what we can do for you. Also, I can show you the demo as well for the cloud phone system.\n\nWe are offering free demo so you can just use it and experience it. Mhmm. So that's what I was asking. Is this if you're available anytime, like, fifteen to twenty minutes, we can jump on call. I can show you demo as well how the phone system works.\n\nI can give you a free access. You can use an experience. If you like it, you go ahead or else yeah. And we can talk about marketing as well, how to get leads for your business. Yep.\n\nFor paperwork yeah. Paperwork, you you need someone who can handle all your paperwork. You know? Like, you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that. Mhmm.\n\nYeah. Customer handling, email, proposal creation, follow-up. Mhmm. Design? What kind of design?\n\nOkay. Mhmm. Sure. So mhmm. So what will is this what as I asked you, are you available anytime for fifteen to twenty minutes?\n\nI we can discuss about this phone system. Because we need to show you, you know, the the dashboard, how it works, and you can not now. Maybe mhmm. Tomorrow or next week. Mhmm.\n\nTomorrow what time? Mhmm. So tomorrow what time? Eleven AM works for you? Eleven AM?\n\nAlright. No worries. So we'll send you an invite on your email for tomorrow, 11AM, and we can discuss things for you. Alright? And, also, I look out for the person, anyone, like, who can manage your paperwork, emails, and customers.\n\nMhmm. Like in mhmm. So how to manage the m. Right. Mhmm.\n\nMhmm. Mhmm. Where was it from? Mhmm. Right.\n\nRight. Mhmm. Right. So right. Well, I understand.\n\nSo just it is just for the information. Like, what sort of budget do you have in your mind? So when I get someone to so when I get someone, I can tell him, like, this is the thing and this is, yeah, his offering. Mhmm. And that's what I was asking if you had any numbers in your mind so it would be easy, you know, to tell someone, like, this is the offer and this is the work you need to do.\n\nYep. Mhmm. Yeah. That's what I was asking. Like, what sort of numbers?\n\nAny numbers in your mind? Oh, okay. So for now mhmm. Yep. Alright.\n\nNo worries. I'll let you know about this. Thanks, mate. I'll send you the invite for tomorrow.","paragraphs":[{"sentences":[{"text":"Hello, miss Brown, listen, brother.","start":2.48,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.27581568360328673},{"text":"How are you?","start":3.9199998,"end":4.74,"sentiment":"positive","sentiment_score":0.3512081404527028},{"text":"Doing very well.","start":8.4,"end":9.54,"sentiment":"positive","sentiment_score":0.42398297786712646},{"text":"Uh-huh.","start":12.16,"end":12.66,"sentiment":"neutral","sentiment_score":0.04557407647371292},{"text":"Okay.","start":19.305,"end":19.805,"sentiment":"neutral","sentiment_score":0.017313538119196892}],"sentiment":"neutral","sentiment_score":0.2898107221206793,"num_words":13,"start":2.48,"end":19.805},{"sentences":[{"text":"Uh-huh.","start":22.265,"end":22.765,"sentiment":"neutral","sentiment_score":0.05505385994911194},{"text":"Mhmm.","start":28.68,"end":29.18,"sentiment":"neutral","sentiment_score":0.12065257877111436},{"text":"Mhmm.","start":34.44,"end":34.6,"sentiment":"neutral","sentiment_score":0.001683744601905346},{"text":"What was the 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check.","start":140.14,"end":141.12,"sentiment":"negative","sentiment_score":-0.3865707442164421},{"text":"Alright.","start":143.57999,"end":144.07999,"sentiment":"neutral","sentiment_score":0.06225563585758209}],"sentiment":"neutral","sentiment_score":-0.22711498802527785,"num_words":8,"start":110.44,"end":144.07999},{"sentences":[{"text":"So okay.","start":144.78,"end":146.14,"sentiment":"neutral","sentiment_score":0.09497420862317085},{"text":"So domain is left now.","start":146.14,"end":147.57999,"sentiment":"neutral","sentiment_score":0.06738851517438889},{"text":"Domain is for $15 plus GST.","start":147.57999,"end":150.87999,"sentiment":"neutral","sentiment_score":0.03840747910241286},{"text":"15 plus 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going?","start":172.93,"end":174.15,"sentiment":"neutral","sentiment_score":0.10630269348621368},{"text":"Yeah.","start":175.33,"end":175.83,"sentiment":"neutral","sentiment_score":0.06450896710157394}],"sentiment":"neutral","sentiment_score":0.0800481504545762,"num_words":13,"start":158.305,"end":175.83},{"sentences":[{"text":"Domain.","start":175.89,"end":176.39,"sentiment":"neutral","sentiment_score":0.051375873386859894},{"text":"I need to check then.","start":176.93,"end":179.43,"sentiment":"neutral","sentiment_score":-0.004592110961675644},{"text":"Mhmm.","start":179.73,"end":180.23,"sentiment":"neutral","sentiment_score":0.08320236206054688},{"text":"Mhmm.","start":192.405,"end":192.905,"sentiment":"neutral","sentiment_score":0.09944700449705124},{"text":"What do you wanna do?","start":212.525,"end":213.825,"sentiment":"neutral","sentiment_score":-0.032902950793504714}],"sentiment":"neutral","sentiment_score":0.0035807639360427856,"num_words":13,"start":175.89,"end":213.825},{"sentences":[{"text":"You you tell me.","start":213.965,"end":215.265,"sentiment":"neutral","sentiment_score":-0.05699526518583298},{"text":"Right.","start":221.805,"end":222.27,"sentiment":"neutral","sentiment_score":0.04856320843100548},{"text":"So you want someone to manage your paperwork and all that?","start":254.13,"end":257.83,"sentiment":"neutral","sentiment_score":0.007652864198793064},{"text":"Mhmm.","start":266.055,"end":266.555,"sentiment":"neutral","sentiment_score":0.1478305459022522},{"text":"Mhmm.","start":272.215,"end":272.715,"sentiment":"neutral","sentiment_score":0.12336070090532304}],"sentiment":"neutral","sentiment_score":0.009775272260109583,"num_words":18,"start":213.965,"end":272.715},{"sentences":[{"text":"AI assistant.","start":272.85498,"end":273.675,"sentiment":"neutral","sentiment_score":0.10611747205257416},{"text":"Okay.","start":273.815,"end":274.315,"sentiment":"neutral","sentiment_score":0.1299675852060318},{"text":"So, actually, right now, what we are doing is, I think we have a cloud phone system.","start":276.375,"end":282.9,"sentiment":"neutral","sentiment_score":0.19049501813509884},{"text":"So it's a cloud based model.","start":284.48,"end":286.34,"sentiment":"neutral","sentiment_score":0.19077212394525608},{"text":"And what we do is what like, whoever has that, like, you just need to install an app and you have login details.","start":287.2,"end":295.20502,"sentiment":"neutral","sentiment_score":0.08003686498040738}],"sentiment":"neutral","sentiment_score":0.13400200971079115,"num_words":49,"start":272.85498,"end":295.20502},{"sentences":[{"text":"You need to log in in that software, and you can make calls all over Australia unlimited.","start":295.345,"end":301.605,"sentiment":"neutral","sentiment_score":0.22962778017801397},{"text":"And you can receive calls as well.","start":303.025,"end":305.665,"sentiment":"neutral","sentiment_score":0.2795267275401524},{"text":"If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call.","start":305.665,"end":317.71002,"sentiment":"neutral","sentiment_score":0.08178243165214856},{"text":"So if you're not able to answer, they can answer the call and they can handle the customer.","start":317.71002,"end":322.37003,"sentiment":"neutral","sentiment_score":0.15197495702240202},{"text":"Yep.","start":323.79,"end":324.165,"sentiment":"neutral","sentiment_score":0.1652117520570755}],"sentiment":"neutral","sentiment_score":0.14816820093348057,"num_words":79,"start":295.345,"end":324.165},{"sentences":[{"text":"Yep.","start":331.125,"end":331.525,"sentiment":"neutral","sentiment_score":0.0015197055181488397},{"text":"Emails, you need to answer or, like, you emails is not available over there.","start":331.525,"end":338.97,"sentiment":"neutral","sentiment_score":-0.03167273144104651},{"text":"SMS is there, like SMS, text messages.","start":339.37,"end":343.39,"sentiment":"neutral","sentiment_score":0.006329210874225412},{"text":"You can do text messages service as well.","start":343.77,"end":348.49,"sentiment":"neutral","sentiment_score":0.05328667932190001},{"text":"And This cloud phone system cost $1 a day, which is 30 dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day.","start":348.49,"end":367.89,"sentiment":"neutral","sentiment_score":0.020319460651704244}],"sentiment":"neutral","sentiment_score":0.011382776905352679,"num_words":65,"start":331.125,"end":367.89},{"sentences":[{"text":"$1 a day.","start":373.17,"end":374.47,"sentiment":"neutral","sentiment_score":-0.010575816656152407},{"text":"Like, $30 a month.","start":375.09003,"end":376.37003,"sentiment":"neutral","sentiment_score":0.0002616529818624258},{"text":"Thirty days, $30.30 dollar.","start":376.37003,"end":378.63,"sentiment":"neutral","sentiment_score":-0.0007073460146784782},{"text":"Mhmm.","start":380.895,"end":381.395,"sentiment":"neutral","sentiment_score":0.023231690749526024},{"text":"Yep.","start":383.215,"end":383.535,"sentiment":"neutral","sentiment_score":0.030320048332214355}],"sentiment":"neutral","sentiment_score":0.001541655152462996,"num_words":13,"start":373.17,"end":383.535},{"sentences":[{"text":"That's it.","start":383.535,"end":384.275,"sentiment":"neutral","sentiment_score":0.011533997720107436},{"text":"Yeah.","start":389.775,"end":390.01498,"sentiment":"neutral","sentiment_score":0.036260414868593216},{"text":"Yeah.","start":390.01498,"end":390.25497,"sentiment":"neutral","sentiment_score":0.05840684473514557},{"text":"That will be you have you need to install the app.","start":390.25497,"end":393.29498,"sentiment":"neutral","sentiment_score":0.08399424532597716},{"text":"We will give you credentials, like your username, password.","start":393.29498,"end":397.17,"sentiment":"neutral","sentiment_score":0.12281704031758839}],"sentiment":"neutral","sentiment_score":0.0894593881869999,"num_words":24,"start":383.535,"end":397.17},{"sentences":[{"text":"You just need to log in, and you can make calls and receive calls.","start":397.17,"end":402.63,"sentiment":"neutral","sentiment_score":0.18645740619727544},{"text":"And you can give that access to your friend as well, your wife, anyone.","start":403.17,"end":407.91,"sentiment":"neutral","sentiment_score":0.19391674335513795},{"text":"And when you're not able to answer, when customer calls, your both phones will ring.","start":408.345,"end":412.74503,"sentiment":"neutral","sentiment_score":-0.045604398287832734},{"text":"Your your phone as well and your wife's phone as well.","start":412.74503,"end":415.785,"sentiment":"neutral","sentiment_score":0.06767067211595448},{"text":"So when you're not able to answer, your wife can answer and she can handle calls or this this this is like so you don't miss calls from customers.","start":415.785,"end":423.405,"sentiment":"neutral","sentiment_score":-0.1656144117486888}],"sentiment":"neutral","sentiment_score":0.007020862313009888,"num_words":83,"start":397.17,"end":423.405},{"sentences":[{"text":"Yep.","start":427.76,"end":428.08002,"sentiment":"neutral","sentiment_score":0.1060408353805542},{"text":"You can set up voice mails voice mail as well in that.","start":428.08002,"end":431.30002,"sentiment":"neutral","sentiment_score":0.1280630069474379},{"text":"And we are working on the integration.","start":432.16,"end":434.42,"sentiment":"neutral","sentiment_score":0.06650400906801224},{"text":"See, Adam, currently, you are using Microsoft Dynamics three sixty five.","start":448.71,"end":453.13,"sentiment":"neutral","sentiment_score":0.035953386771408},{"text":"Dynamics three sixty five, like, when someone fills a a, like, form on the website or 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everything is there in this.","start":512.74,"end":515.08,"sentiment":"neutral","sentiment_score":0.014067577198147774},{"text":"Mhmm.","start":532.73505,"end":532.95,"sentiment":"neutral","sentiment_score":0.01609216257929802},{"text":"See, you need to just integrate it.","start":533.99,"end":536.73004,"sentiment":"neutral","sentiment_score":0.027354218065738678},{"text":"You just need to what happens when a cuss yep.","start":537.59,"end":541.45,"sentiment":"neutral","sentiment_score":0.025854481756687163},{"text":"When a customer fills a form on your website, so that lead comes into your CRM.","start":542.07,"end":549.295,"sentiment":"neutral","sentiment_score":0.0789903353434056}],"sentiment":"neutral","sentiment_score":0.045359183382242915,"num_words":40,"start":512.74,"end":549.295},{"sentences":[{"text":"Alright?","start":550.875,"end":551.375,"sentiment":"neutral","sentiment_score":0.12166201323270798},{"text":"So you get your lead saved in your CRM, so you can just go 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them.","start":567.97,"end":569.35,"sentiment":"positive","sentiment_score":0.44677478820085526},{"text":"And yep.","start":570.29,"end":572.415,"sentiment":"neutral","sentiment_score":0.08261075057089329},{"text":"So where's the lead right now standing?","start":572.815,"end":574.83496,"sentiment":"neutral","sentiment_score":-0.01652200865958418}],"sentiment":"neutral","sentiment_score":0.3286265167274645,"num_words":35,"start":561.81,"end":574.83496},{"sentences":[{"text":"Like, is it a closed one?","start":576.415,"end":578.115,"sentiment":"neutral","sentiment_score":-0.04811145613590876},{"text":"Have you sent the proposal?","start":578.175,"end":579.475,"sentiment":"neutral","sentiment_score":-0.02817741371691227},{"text":"Everything.","start":580.175,"end":580.675,"sentiment":"neutral","sentiment_score":0.018310487270355225},{"text":"Dynamics three sixty five.","start":591.24,"end":593.66003,"sentiment":"neutral","sentiment_score":0.016650157747790217},{"text":"It's a Microsoft it's a Microsoft.","start":595.96,"end":600.665,"sentiment":"neutral","sentiment_score":0.034685356076806784}],"sentiment":"neutral","sentiment_score":-0.006206025030802597,"num_words":22,"start":576.415,"end":600.665},{"sentences":[{"text":"It's a Microsoft yeah.","start":600.885,"end":603.705,"sentiment":"neutral","sentiment_score":0.02308561489917338},{"text":"CRM.","start":604.165,"end":604.665,"sentiment":"neutral","sentiment_score":0.07032668590545654},{"text":"Yep.","start":606.165,"end":606.665,"sentiment":"neutral","sentiment_score":0.14528807997703552},{"text":"Yep.","start":612.085,"end":612.585,"sentiment":"neutral","sentiment_score":0.04775778576731682},{"text":"Let's take them.","start":614.98,"end":616.04,"sentiment":"neutral","sentiment_score":0.027679414798816044}],"sentiment":"neutral","sentiment_score":0.043875325564295055,"num_words":10,"start":600.885,"end":616.04},{"sentences":[{"text":"The Apple no.","start":630.275,"end":631.635,"sentiment":"neutral","sentiment_score":-0.08611183799803257},{"text":"No.","start":631.635,"end":631.79504,"sentiment":"neutral","sentiment_score":-0.24219265580177307},{"text":"No.","start":631.79504,"end":632.29504,"sentiment":"neutral","sentiment_score":-0.3122090697288513},{"text":"The CRM and this is not integrated together.","start":632.435,"end":635.655,"sentiment":"neutral","sentiment_score":-0.21949525736272335},{"text":"Yep.","start":638.515,"end":639.015,"sentiment":"neutral","sentiment_score":0.0225384384393692}],"sentiment":"neutral","sentiment_score":-0.18186863285622426,"num_words":14,"start":630.275,"end":639.015},{"sentences":[{"text":"Mhmm.","start":641.36005,"end":641.86005,"sentiment":"neutral","sentiment_score":-0.026783660054206848},{"text":"Yep.","start":642.72003,"end":643.22003,"sentiment":"neutral","sentiment_score":-0.06215767189860344},{"text":"Like, whoever has that phone number access, like, the login details, the phone will ring to all of them and whoever is available, they can answer that call.","start":646.0,"end":656.475,"sentiment":"neutral","sentiment_score":-0.016491267564041272},{"text":"And you can set up a voice mail.","start":660.535,"end":662.375,"sentiment":"neutral","sentiment_score":-0.04179693711921573},{"text":"So if no one answers, they will get a voice mail.","start":662.375,"end":664.45496,"sentiment":"neutral","sentiment_score":-0.13446148722009224}],"sentiment":"neutral","sentiment_score":-0.04824793224736136,"num_words":49,"start":641.36005,"end":664.45496},{"sentences":[{"text":"Like, we are busy.","start":664.45496,"end":665.415,"sentiment":"neutral","sentiment_score":-0.16899387538433075},{"text":"Leave your name, number, whatever the voice mail is.","start":665.415,"end":667.995,"sentiment":"neutral","sentiment_score":-0.04807562381029129},{"text":"So gate leads, you need to do marketing, run ads, website optimization, branding.","start":679.77,"end":687.41504,"sentiment":"neutral","sentiment_score":0.13045807755910432},{"text":"So that's how you get leads.","start":688.995,"end":690.615,"sentiment":"neutral","sentiment_score":0.1860432798663775},{"text":"Like Facebook ads, Google ads, LinkedIn outreach.","start":696.115,"end":700.61,"sentiment":"neutral","sentiment_score":0.13122853956052236}],"sentiment":"neutral","sentiment_score":0.06723482945026496,"num_words":39,"start":664.45496,"end":700.61},{"sentences":[{"text":"Then what we do, like, website SEO.","start":702.11,"end":706.21,"sentiment":"neutral","sentiment_score":0.0808657631278038},{"text":"Sorry?","start":715.465,"end":715.965,"sentiment":"neutral","sentiment_score":-0.156630277633667},{"text":"Yep.","start":720.825,"end":721.22504,"sentiment":"neutral","sentiment_score":0.16187642514705658},{"text":"We do have an SEO team, in house team who does SEO.","start":721.22504,"end":725.005,"sentiment":"neutral","sentiment_score":0.2164984792470932},{"text":"And, yeah, they help your website to get ranked, you know, like, when someone searched for, like, a battery supplier near me or solar installer.","start":726.57,"end":738.43,"sentiment":"neutral","sentiment_score":0.19364915549755096}],"sentiment":"neutral","sentiment_score":0.17414167669156325,"num_words":46,"start":702.11,"end":738.43},{"sentences":[{"text":"So when your website is ranking, they it gets on the first page.","start":739.375,"end":743.795,"sentiment":"positive","sentiment_score":0.33850778295443607},{"text":"Then customer goes in there.","start":744.095,"end":745.535,"sentiment":"neutral","sentiment_score":0.23450931906700134},{"text":"They see the content.","start":745.535,"end":746.735,"sentiment":"neutral","sentiment_score":0.22200382128357887},{"text":"They see pricing.","start":746.735,"end":747.71497,"sentiment":"neutral","sentiment_score":0.23264518876870474},{"text":"If they like it or this one is nice, they go there and then they make an inquiry.","start":747.77496,"end":751.855,"sentiment":"positive","sentiment_score":0.43904661304420894}],"sentiment":"positive","sentiment_score":0.3502776199995085,"num_words":43,"start":739.375,"end":751.855},{"sentences":[{"text":"This is how you get leads.","start":751.855,"end":753.09,"sentiment":"positive","sentiment_score":0.3908756325642268},{"text":"And this is a long term process, SEO, you know.","start":755.01,"end":758.15,"sentiment":"positive","sentiment_score":0.33834869861602784},{"text":"And for immediate results, you go for Facebook ads, Google ads.","start":759.73004,"end":764.31,"sentiment":"neutral","sentiment_score":0.20525297928940167},{"text":"You need to create campaigns, creatives for Facebook and Google.","start":764.45,"end":769.335,"sentiment":"neutral","sentiment_score":0.20161946266889572},{"text":"So yep.","start":773.225,"end":774.055,"sentiment":"neutral","sentiment_score":0.05275970511138439}],"sentiment":"neutral","sentiment_score":0.2591855792471996,"num_words":39,"start":751.855,"end":774.055},{"sentences":[{"text":"Let me know what time are you available.","start":783.06995,"end":784.99,"sentiment":"neutral","sentiment_score":0.021698422264307737},{"text":"Anytime this week or next week, we can hop on to a call.","start":784.99,"end":789.87,"sentiment":"neutral","sentiment_score":0.12472516527542701},{"text":"We can discuss all your requirements.","start":789.87,"end":791.49,"sentiment":"neutral","sentiment_score":0.24970917900403342},{"text":"We can go through it and see what we can do for you.","start":792.26996,"end":796.005,"sentiment":"positive","sentiment_score":0.35671588893120104},{"text":"Also, I can show you the demo as well for the cloud phone system.","start":797.205,"end":801.545,"sentiment":"neutral","sentiment_score":0.17518266609736852}],"sentiment":"neutral","sentiment_score":0.1922802496701479,"num_words":54,"start":783.06995,"end":801.545},{"sentences":[{"text":"We are offering free demo so you can just use it and experience it.","start":801.925,"end":807.305,"sentiment":"neutral","sentiment_score":0.1675483142690999},{"text":"Mhmm.","start":829.615,"end":830.115,"sentiment":"neutral","sentiment_score":0.01673136092722416},{"text":"So that's what I was asking.","start":851.665,"end":853.045,"sentiment":"neutral","sentiment_score":-0.013875598708788553},{"text":"Is this if you're available anytime, like, fifteen to twenty minutes, we can jump on call.","start":853.105,"end":858.145,"sentiment":"neutral","sentiment_score":0.134665199322626},{"text":"I can show you demo as well how the phone system works.","start":858.145,"end":862.085,"sentiment":"positive","sentiment_score":0.3858636940519015}],"sentiment":"neutral","sentiment_score":0.18498289155564746,"num_words":49,"start":801.925,"end":862.085},{"sentences":[{"text":"I can give you a free access.","start":862.35,"end":864.19,"sentiment":"neutral","sentiment_score":0.22585968992539815},{"text":"You can use an experience.","start":864.19,"end":865.64996,"sentiment":"positive","sentiment_score":0.3517578899860382},{"text":"If you like it, you go ahead or else yeah.","start":866.11,"end":869.18,"sentiment":"positive","sentiment_score":0.4679414629936218},{"text":"And we can talk about marketing as well, how to get leads for your business.","start":883.745,"end":887.925,"sentiment":"neutral","sentiment_score":0.2675871084133784},{"text":"Yep.","start":891.62,"end":892.12,"sentiment":"neutral","sentiment_score":0.1065838560461998}],"sentiment":"neutral","sentiment_score":0.31946348398923874,"num_words":38,"start":862.35,"end":892.12},{"sentences":[{"text":"For paperwork yeah.","start":907.875,"end":909.65497,"sentiment":"neutral","sentiment_score":-0.1582660178343455},{"text":"Paperwork, you you need someone who can handle all your paperwork.","start":909.795,"end":913.415,"sentiment":"neutral","sentiment_score":-0.1331427889791402},{"text":"You know?","start":913.475,"end":913.95,"sentiment":"neutral","sentiment_score":-0.07221091166138649},{"text":"Like, you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that.","start":914.27,"end":925.49,"sentiment":"neutral","sentiment_score":-0.06392537010833621},{"text":"Mhmm.","start":934.59503,"end":935.09503,"sentiment":"neutral","sentiment_score":0.04472457617521286}],"sentiment":"neutral","sentiment_score":-0.08715304541515141,"num_words":41,"start":907.875,"end":935.09503},{"sentences":[{"text":"Yeah.","start":945.92004,"end":946.08,"sentiment":"neutral","sentiment_score":0.039241258054971695},{"text":"Customer handling, email, proposal creation, follow-up.","start":946.08,"end":952.58,"sentiment":"neutral","sentiment_score":0.03735774631301562},{"text":"Mhmm.","start":953.04004,"end":953.54004,"sentiment":"neutral","sentiment_score":0.027725066989660263},{"text":"Design?","start":957.27496,"end":957.755,"sentiment":"neutral","sentiment_score":0.027706636115908623},{"text":"What kind of design?","start":957.755,"end":958.89496,"sentiment":"neutral","sentiment_score":0.0161736523732543}],"sentiment":"neutral","sentiment_score":0.029501080656280883,"num_words":13,"start":945.92004,"end":958.89496},{"sentences":[{"text":"Okay.","start":962.95496,"end":963.45496,"sentiment":"neutral","sentiment_score":0.012865809723734856},{"text":"Mhmm.","start":964.875,"end":965.375,"sentiment":"neutral","sentiment_score":-0.021924525499343872},{"text":"Sure.","start":971.14996,"end":971.63,"sentiment":"neutral","sentiment_score":0.04814647883176803},{"text":"So mhmm.","start":971.63,"end":972.99,"sentiment":"neutral","sentiment_score":0.02393495198339224},{"text":"So what will is this what as I asked you, are you available anytime for fifteen to twenty minutes?","start":972.99,"end":980.91,"sentiment":"neutral","sentiment_score":0.04069037696248606}],"sentiment":"neutral","sentiment_score":0.03583645122125745,"num_words":24,"start":962.95496,"end":980.91},{"sentences":[{"text":"I we can discuss about this phone system.","start":980.91,"end":984.645,"sentiment":"neutral","sentiment_score":0.048260816372931004},{"text":"Because we need to show you, you know, the the dashboard, how it works, and you can not now.","start":985.745,"end":991.985,"sentiment":"neutral","sentiment_score":0.000344102417952136},{"text":"Maybe mhmm.","start":991.985,"end":993.605,"sentiment":"neutral","sentiment_score":-0.07486520090606064},{"text":"Tomorrow or next week.","start":993.665,"end":995.365,"sentiment":"neutral","sentiment_score":0.06281119864434004},{"text":"Mhmm.","start":1000.60004,"end":1001.10004,"sentiment":"neutral","sentiment_score":0.06845945864915848}],"sentiment":"neutral","sentiment_score":0.016547009657027528,"num_words":34,"start":980.91,"end":1001.10004},{"sentences":[{"text":"Tomorrow what time?","start":1002.36005,"end":1003.5,"sentiment":"neutral","sentiment_score":0.03880129630366961},{"text":"Mhmm.","start":1010.195,"end":1010.695,"sentiment":"neutral","sentiment_score":0.016916856169700623},{"text":"So tomorrow what time?","start":1013.075,"end":1014.215,"sentiment":"neutral","sentiment_score":0.04630041029304266},{"text":"Eleven AM works for you?","start":1021.075,"end":1023.09503,"sentiment":"neutral","sentiment_score":0.11827535331249237},{"text":"Eleven AM?","start":1023.36,"end":1027.94,"sentiment":"neutral","sentiment_score":0.04240877740085125}],"sentiment":"neutral","sentiment_score":0.06631444717446963,"num_words":15,"start":1002.36005,"end":1027.94},{"sentences":[{"text":"Alright.","start":1033.2,"end":1033.6799,"sentiment":"positive","sentiment_score":0.3348865509033203},{"text":"No worries.","start":1033.6799,"end":1034.08,"sentiment":"neutral","sentiment_score":0.3200744539499283},{"text":"So we'll send you an invite on your email for tomorrow, 11AM, and we can discuss things for you.","start":1034.08,"end":1040.315,"sentiment":"positive","sentiment_score":0.39918710369812815},{"text":"Alright?","start":1041.015,"end":1041.515,"sentiment":"neutral","sentiment_score":0.23865076899528503},{"text":"And, also, I look out for the person, anyone, like, who can manage your paperwork, emails, and customers.","start":1041.735,"end":1049.0349,"sentiment":"neutral","sentiment_score":0.14847958460450172}],"sentiment":"neutral","sentiment_score":0.27977740782790067,"num_words":41,"start":1033.2,"end":1049.0349},{"sentences":[{"text":"Mhmm.","start":1053.15,"end":1053.65,"sentiment":"neutral","sentiment_score":-0.16291281580924988},{"text":"Like in mhmm.","start":1057.79,"end":1065.41,"sentiment":"neutral","sentiment_score":-0.2873699565728505},{"text":"So how to manage the m.","start":1065.63,"end":1067.41,"sentiment":"negative","sentiment_score":-0.35544926673173904},{"text":"Right.","start":1080.975,"end":1081.41,"sentiment":"neutral","sentiment_score":-0.13434144854545593},{"text":"Mhmm.","start":1083.5701,"end":1084.0701,"sentiment":"neutral","sentiment_score":-0.220299631357193}],"sentiment":"neutral","sentiment_score":-0.29269661381840706,"num_words":12,"start":1053.15,"end":1084.0701},{"sentences":[{"text":"Mhmm.","start":1094.29,"end":1094.79,"sentiment":"neutral","sentiment_score":-0.23043151199817655},{"text":"Mhmm.","start":1102.355,"end":1102.855,"sentiment":"neutral","sentiment_score":-0.21554367244243625},{"text":"Where was it from?","start":1108.42,"end":1116.61,"sentiment":"neutral","sentiment_score":-0.21222197264432907},{"text":"Mhmm.","start":1122.505,"end":1123.005,"sentiment":"neutral","sentiment_score":-0.25326472520828247},{"text":"Right.","start":1140.87,"end":1141.37,"sentiment":"neutral","sentiment_score":-0.08770706504583359}],"sentiment":"neutral","sentiment_score":-0.20447935815900564,"num_words":8,"start":1094.29,"end":1141.37},{"sentences":[{"text":"Right.","start":1151.495,"end":1151.995,"sentiment":"neutral","sentiment_score":-0.18590956926345825},{"text":"Mhmm.","start":1163.97,"end":1164.47,"sentiment":"neutral","sentiment_score":-0.15130320191383362},{"text":"Right.","start":1167.33,"end":1167.83,"sentiment":"neutral","sentiment_score":-0.030019836500287056},{"text":"So right.","start":1171.97,"end":1172.53,"sentiment":"neutral","sentiment_score":-0.00003855954855680379},{"text":"Well, I understand.","start":1172.53,"end":1173.35,"sentiment":"neutral","sentiment_score":0.05325709655880928}],"sentiment":"neutral","sentiment_score":-0.025942304637283087,"num_words":8,"start":1151.495,"end":1173.35},{"sentences":[{"text":"So just it is just for the information.","start":1173.4099,"end":1176.15,"sentiment":"neutral","sentiment_score":0.049780293833464384},{"text":"Like, what sort of budget do you have in your mind?","start":1176.2899,"end":1178.63,"sentiment":"neutral","sentiment_score":0.017890455031936817},{"text":"So when I get someone to so when I get someone, I can tell him, like, this is the thing and this is, yeah, his offering.","start":1179.615,"end":1188.515,"sentiment":"neutral","sentiment_score":-0.05736201843963219},{"text":"Mhmm.","start":1205.745,"end":1206.245,"sentiment":"neutral","sentiment_score":-0.005916284397244453},{"text":"And that's what I was asking if you had any numbers in your mind so it would be easy, you know, to tell someone, like, this is the offer and this is the work you need to do.","start":1208.545,"end":1218.405,"sentiment":"neutral","sentiment_score":0.055267579461398875}],"sentiment":"neutral","sentiment_score":0.014260435853863046,"num_words":84,"start":1173.4099,"end":1218.405},{"sentences":[{"text":"Yep.","start":1218.865,"end":1219.26,"sentiment":"neutral","sentiment_score":0.013814786449074743},{"text":"Mhmm.","start":1231.18,"end":1231.68,"sentiment":"neutral","sentiment_score":-0.04603971540927887},{"text":"Yeah.","start":1243.815,"end":1244.0549,"sentiment":"neutral","sentiment_score":-0.011944703757762907},{"text":"That's what I was asking.","start":1244.0549,"end":1245.0149,"sentiment":"neutral","sentiment_score":-0.02069728747010231},{"text":"Like, what sort of numbers?","start":1245.0149,"end":1246.475,"sentiment":"neutral","sentiment_score":-0.028118638321757317}],"sentiment":"neutral","sentiment_score":-0.022173020129020397,"num_words":13,"start":1218.865,"end":1246.475},{"sentences":[{"text":"Any numbers in your mind?","start":1246.85,"end":1248.63,"sentiment":"neutral","sentiment_score":-0.010265911743044854},{"text":"Oh, okay.","start":1252.53,"end":1253.1901,"sentiment":"neutral","sentiment_score":0.009847940877079964},{"text":"So for now mhmm.","start":1265.085,"end":1267.585,"sentiment":"neutral","sentiment_score":-0.03728611464612186},{"text":"Yep.","start":1267.725,"end":1268.225,"sentiment":"neutral","sentiment_score":0.06812288612127304},{"text":"Alright.","start":1269.325,"end":1269.725,"sentiment":"neutral","sentiment_score":0.08014831691980362}],"sentiment":"neutral","sentiment_score":-0.002500533269575009,"num_words":13,"start":1246.85,"end":1269.725},{"sentences":[{"text":"No worries.","start":1269.725,"end":1270.2849,"sentiment":"neutral","sentiment_score":0.08157534897327423},{"text":"I'll let you know about this.","start":1270.2849,"end":1271.5529,"sentiment":"neutral","sentiment_score":0.16142150511344275},{"text":"Thanks, mate.","start":1275.7129,"end":1276.6129,"sentiment":"positive","sentiment_score":0.6897128522396088},{"text":"I'll send you the invite for tomorrow.","start":1277.6328,"end":1279.0079,"sentiment":"neutral","sentiment_score":0.27634781918355394}],"sentiment":"neutral","sentiment_score":0.26150236278772354,"num_words":17,"start":1269.725,"end":1279.0079}]}}]},{"alternatives":[{"transcript":"Hey again, brother. How are you? I was actually thinking about you. Someone called me from India yesterday. He was offering me the same thing. And then I said, how did you get my number? He said to me from LinkedIn. Then I said, I already did it with you know? Yeah. So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper. He he was straightforward. He said to me, I'm from India. And we you know? Then I said to him, look, man. I'm busy. The same, you know, like, apps and website and other stuff as well. Then I said to him, I already did it. You know? But look, tell me now. I think I got an email from you says the hosting or whatever. Hosting or something. Yeah? But I already paid. I already paid the I don't know. I already paid for three years. That the domain is different, is it? Yeah. Okay. Now I have to pay for what? No. I already paid. I already paid. I already paid. I don't know the I don't know. I paid something from the government. Directly, I paid to the so can you please check? I don't know. It's an email came to me. It says it's getting expired blah blah blah blah. It says getting expired. I'm not sure. Is it was it the domain? Was it the hosting? So something to do with something to do with the Internet, I believe. So I I paid it more than three months ago. Something three months ago, two months and a half ago. I paid it for three years or for five years. I I think three years I paid it already, but it was through different website, like government website or something like that. That's why I did not reply to your email. 15 left. Yeah. Yeah. Yes. Yes. Yeah. I can pay that one. This is left for what? For that's it? They have to pay this one, and that's it? Okay. And this is for the whole year? Yeah. Okay. I don't know. Yeah. Okay. I'll do it. I'll do it. Send me the invoice. Plus, I want I wanna maybe I wanna connect my my website to, like, you know, leads generation CRM. You know? You guys offer clothes and stuff like that? Like, automation and or, like, I don't know how to explain this. Okay. You you know the jobs, the solar, we have a lot of paperwork to do. Yeah? So some people, they have, like they hire, like, someone like you that does all the paperwork for them, so they give access. Okay? And some people, they say, no. I want to use the Internet. I mean, AI. Okay? Automations. And I already did something, but I wanna see if you guys offer other companies same. Did you did you fix anything like that? Yes. Yes. For example, how you do the paperwork, grid connection, you know, customers answer call you, and then and then the the system will answer your phone call and then send a message. Yeah. Something like that. Like, chatbot and yes. Yeah. That's amazing. Yes? Okay. Sounds good. And this is for the customers. Yeah? What about emails? Yeah. Yeah. But the email we can yeah. Can we connect this app to, for example, Claude? First of all, how much this one cost? Yeah. Yeah. No. No. How much is the setup and how much is you said a dollar a day? Okay. Yeah. $3.65 a year. No problem. And that's it? This is only for the and the app is gonna belong to me or still has to belong to you? Yeah. Yeah. Okay. Yeah. Okay. You can set up also, like, a voice mail a voice message. Can we connect can we connect that system? Can we connect it, for example, to another system? Like, for example, if for example, if I give you guys do the leads and CRM. They have they have, like, a CRM. Which one are you using? I cannot hear you. Okay. Tell me. What is it? So this software, it just explained to me, give me more information. This software, you're talking about the the CRM. The CRM is how it works. Yes. Integrated? Yeah. Okay. Okay. So at the meantime, you have this CRM. Do you what's the name of the CRM? If you can send me that one. So this one this CRM is belong belong to you. Yeah? Or you're buying it and then you ah, Microsoft. Okay. Okay. So the Microsoft, of course, is integrated with Facebook and and other CRM. Yeah? Or other and when it says next level next level, what I get? So I get this form or a so I connected my website to this CRM and then plus that cloud message cloud whatever app integrated together? Okay. So that one, just just call. So when someone call you, and then because you're busy honestly, yeah. We're having a lot of And no one if no one answered, they will get automatically message? What about the leads? How we, you know, get the good leads? You guys selling leads or helping other customers to get leads? Content. Do you have also, like, automated SEO? You have SEO before? You said to me you do have a SEO. Yeah? Yeah. Yeah. Yeah. Mhmm. Yeah. That's the old way of doing it, but Yeah. Okay. Yeah. So the 1 dollar, the CTA, if I if I go if I wanna go ahead now, if you can please find out for me, send me that information, and then find out if we can integrate it or or that we we don't need to integrate it, for example. For example, if someone I so people normally, they go to the website, or if we if we can put the page what do you call this page something? Page. Yeah. Landing page. Yeah. And then the landing page, just make it simple. I don't know, man. I think I should start doing this because now the job is very quiet, and we we are struggling. You know? I don't know other companies, but yeah. Okay. Send me that messaging. We'll see that. And then I like something maybe a little bit more. Yeah. And also, I need that system. Do you guys sell a system to the companies solar companies? So that's all the paperwork for you or no? No one have that one. It's a bit complicated. Yeah. Yeah. Okay. You can send me. If you have friends from, you know, from India, they do that. Just find out. They have to be experienced. They do all the grid connection and, you know, preapproval approval and stuff like that. And, also, once we finish the job, they organize emails. You know? And just check. Yeah. Yeah. And they do also the design, the follow-up, the sender proposal. Hello, sir? Hello, Eddie. Yeah. Nice. Yeah. Yeah. Sorry? You know, like that. Yeah. Just find from your friends, and then we'll see. Done. No. She bought that. Done? The no. Not now. Now I'm at work. I think tomorrow is raining. Tomorrow or, yeah, tomorrow or Friday is perfect. Even tomorrow, we can do it. Done? Then we can talk. But just send me now the information about that app. It will handle the telephone calls and you know? Okay. Tomorrow, anytime. No problem. I mean oh, two something. Eleven. Yeah. Yeah. Perfect. Yeah. Yeah. Someone he trusts someone. He's experienced. I don't wanna someone has to be professional. Yeah? Because if someone, for example, is dealing with a customer, and then if the customer is rude, and then if he's getting he's gonna swear at him Yeah. Because no. No. Because, look, some customers have issues. Yeah. Have mental issues. Have problems. Yeah. So then they swear. Yeah. Some people, they get to swear. You know? F f f f. So he has to handle that. You know? If he's gonna tell me that no. No. You tell me you just send me the, you know, the cast the person, then someone like his most of the Indians are good, but look. You never know because I know someone who hire someone from India, and then he's he lost his business because of one person. You know? And then then that guy, he already shut down his business. They wanna go court this and that, and they was they swear unto each other. So if they want it's all the and then the the customer, he was you know, he have issue. And that guy, he didn't solve his issue. He started swearing this and that. And then this guy didn't you know? So if customer is he got issue, you know, you can tell, look, man, I I understand your frustration. Blah blah blah blah blah. I have to be professional, then I'm gonna get the boss and the manager to call his supervisor to call him. You know? You have to hold him like that, then you just push it to the, you know, to the right person. Not to start, you know, taking it personally and then start to swear him back to the customer. This is unprofessional. You know what I mean? If he's trying if if he if I but I think I don't think the way I'm gonna give any phone calls to the person there because we're gonna have this app now, the cloud. You know? That's the thing is gonna solve our problem. But just do the paperwork. No. I had no idea. Honestly, I don't know. I I know one of my friends. He already got someone and doing it for him. But because I know you, I said I better ask you first, then you give me the prices. You know? Then I'll see whether I can you know? If it's good for me. No. Because I know that overseas is gonna be cheaper. But look, when you start in your own when you start in your own, you're not gonna have a lot of jobs. I'm not gonna give him a lot of jobs, but we can set up, like, a salary. You know? You have to tell me. You have to tell me, for example, how might they charge you at the company. You know? Then I'll see. Then I'll tell him, look. Maybe we can go for a job. You know? Done. Let me go now. Okay? We'll talk. Yeah. Alright. Thank you. Bye. No worries. 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again, brother. How are you? I was actually thinking about you. Someone called me from India yesterday. He was offering me the same thing.\n\nAnd then I said, how did you get my number? He said to me from LinkedIn. Then I said, I already did it with you know? Yeah. So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper.\n\nHe he was straightforward. He said to me, I'm from India. And we you know? Then I said to him, look, man. I'm busy.\n\nThe same, you know, like, apps and website and other stuff as well. Then I said to him, I already did it. You know? But look, tell me now. I think I got an email from you says the hosting or whatever.\n\nHosting or something. Yeah? But I already paid. I already paid the I don't know. I already paid for three years.\n\nThat the domain is different, is it? Yeah. Okay. Now I have to pay for what? No.\n\nI already paid. I already paid. I already paid. I don't know the I don't know. I paid something from the government.\n\nDirectly, I paid to the so can you please check? I don't know. It's an email came to me. It says it's getting expired blah blah blah blah. It says getting expired.\n\nI'm not sure. Is it was it the domain? Was it the hosting? So something to do with something to do with the Internet, I believe. So I I paid it more than three months ago.\n\nSomething three months ago, two months and a half ago. I paid it for three years or for five years. I I think three years I paid it already, but it was through different website, like government website or something like that. That's why I did not reply to your email. 15 left.\n\nYeah. Yeah. Yes. Yes. Yeah.\n\nI can pay that one. This is left for what? For that's it? They have to pay this one, and that's it? Okay.\n\nAnd this is for the whole year? Yeah. Okay. I don't know. Yeah.\n\nOkay. I'll do it. I'll do it. Send me the invoice. Plus, I want I wanna maybe I wanna connect my my website to, like, you know, leads generation CRM.\n\nYou know? You guys offer clothes and stuff like that? Like, automation and or, like, I don't know how to explain this. Okay. You you know the jobs, the solar, we have a lot of paperwork to do.\n\nYeah? So some people, they have, like they hire, like, someone like you that does all the paperwork for them, so they give access. Okay? And some people, they say, no. I want to use the Internet.\n\nI mean, AI. Okay? Automations. And I already did something, but I wanna see if you guys offer other companies same. Did you did you fix anything like that?\n\nYes. Yes. For example, how you do the paperwork, grid connection, you know, customers answer call you, and then and then the the system will answer your phone call and then send a message. Yeah. Something like that.\n\nLike, chatbot and yes. Yeah. That's amazing. Yes? Okay.\n\nSounds good. And this is for the customers. Yeah? What about emails? Yeah.\n\nYeah. But the email we can yeah. Can we connect this app to, for example, Claude? First of all, how much this one cost? Yeah.\n\nYeah. No. No. How much is the setup and how much is you said a dollar a day? Okay.\n\nYeah. $3.65 a year. No problem. And that's it? This is only for the and the app is gonna belong to me or still has to belong to you?\n\nYeah. Yeah. Okay. Yeah. Okay.\n\nYou can set up also, like, a voice mail a voice message. Can we connect can we connect that system? Can we connect it, for example, to another system? Like, for example, if for example, if I give you guys do the leads and CRM. They have they have, like, a CRM.\n\nWhich one are you using? I cannot hear you. Okay. Tell me. What is it?\n\nSo this software, it just explained to me, give me more information. This software, you're talking about the the CRM. The CRM is how it works. Yes. Integrated?\n\nYeah. Okay. Okay. So at the meantime, you have this CRM. Do you what's the name of the CRM?\n\nIf you can send me that one. So this one this CRM is belong belong to you. Yeah? Or you're buying it and then you ah, Microsoft. Okay.\n\nOkay. So the Microsoft, of course, is integrated with Facebook and and other CRM. Yeah? Or other and when it says next level next level, what I get? So I get this form or a so I connected my website to this CRM and then plus that cloud message cloud whatever app integrated together?\n\nOkay. So that one, just just call. So when someone call you, and then because you're busy honestly, yeah. We're having a lot of And no one if no one answered, they will get automatically message? What about the leads?\n\nHow we, you know, get the good leads? You guys selling leads or helping other customers to get leads? Content. Do you have also, like, automated SEO? You have SEO before?\n\nYou said to me you do have a SEO. Yeah? Yeah. Yeah. Yeah.\n\nMhmm. Yeah. That's the old way of doing it, but Yeah. Okay. Yeah.\n\nSo the 1 dollar, the CTA, if I if I go if I wanna go ahead now, if you can please find out for me, send me that information, and then find out if we can integrate it or or that we we don't need to integrate it, for example. For example, if someone I so people normally, they go to the website, or if we if we can put the page what do you call this page something? Page. Yeah. Landing page.\n\nYeah. And then the landing page, just make it simple. I don't know, man. I think I should start doing this because now the job is very quiet, and we we are struggling. You know?\n\nI don't know other companies, but yeah. Okay. Send me that messaging. We'll see that. And then I like something maybe a little bit more.\n\nYeah. And also, I need that system. Do you guys sell a system to the companies solar companies? So that's all the paperwork for you or no? No one have that one.\n\nIt's a bit complicated. Yeah. Yeah. Okay. You can send me.\n\nIf you have friends from, you know, from India, they do that. Just find out. They have to be experienced. They do all the grid connection and, you know, preapproval approval and stuff like that. And, also, once we finish the job, they organize emails.\n\nYou know? And just check. Yeah. Yeah. And they do also the design, the follow-up, the sender proposal.\n\nHello, sir? Hello, Eddie. Yeah. Nice. Yeah.\n\nYeah. Sorry? You know, like that. Yeah. Just find from your friends, and then we'll see.\n\nDone. No. She bought that. Done? The no.\n\nNot now. Now I'm at work. I think tomorrow is raining. Tomorrow or, yeah, tomorrow or Friday is perfect. Even tomorrow, we can do it.\n\nDone? Then we can talk. But just send me now the information about that app. It will handle the telephone calls and you know? Okay.\n\nTomorrow, anytime. No problem. I mean oh, two something. Eleven. Yeah.\n\nYeah. Perfect. Yeah. Yeah. Someone he trusts someone.\n\nHe's experienced. I don't wanna someone has to be professional. Yeah? Because if someone, for example, is dealing with a customer, and then if the customer is rude, and then if he's getting he's gonna swear at him Yeah. Because no.\n\nNo. Because, look, some customers have issues. Yeah. Have mental issues. Have problems.\n\nYeah. So then they swear. Yeah. Some people, they get to swear. You know?\n\nF f f f. So he has to handle that. You know? If he's gonna tell me that no. No.\n\nYou tell me you just send me the, you know, the cast the person, then someone like his most of the Indians are good, but look. You never know because I know someone who hire someone from India, and then he's he lost his business because of one person. You know? And then then that guy, he already shut down his business. They wanna go court this and that, and they was they swear unto each other.\n\nSo if they want it's all the and then the the customer, he was you know, he have issue. And that guy, he didn't solve his issue. He started swearing this and that. And then this guy didn't you know? So if customer is he got issue, you know, you can tell, look, man, I I understand your frustration.\n\nBlah blah blah blah blah. I have to be professional, then I'm gonna get the boss and the manager to call his supervisor to call him. You know? You have to hold him like that, then you just push it to the, you know, to the right person. Not to start, you know, taking it personally and then start to swear him back to the customer.\n\nThis is unprofessional. You know what I mean? If he's trying if if he if I but I think I don't think the way I'm gonna give any phone calls to the person there because we're gonna have this app now, the cloud. You know? That's the thing is gonna solve our problem.\n\nBut just do the paperwork. No. I had no idea. Honestly, I don't know. I I know one of my friends.\n\nHe already got someone and doing it for him. But because I know you, I said I better ask you first, then you give me the prices. You know? Then I'll see whether I can you know? If it's good for me.\n\nNo. Because I know that overseas is gonna be cheaper. But look, when you start in your own when you start in your own, you're not gonna have a lot of jobs. I'm not gonna give him a lot of jobs, but we can set up, like, a salary. You know?\n\nYou have to tell me. You have to tell me, for example, how might they charge you at the company. You know? Then I'll see. Then I'll tell him, look.\n\nMaybe we can go for a job. You know? Done. Let me go now. Okay?\n\nWe'll talk. Yeah. Alright. Thank you. Bye.\n\nNo worries. Bye.","paragraphs":[{"sentences":[{"text":"Hey again, brother.","start":0.39999998,"end":1.14,"sentiment":"neutral","sentiment_score":0.1693558245897293},{"text":"How are you?","start":6.48,"end":7.46,"sentiment":"neutral","sentiment_score":0.2974548538525899},{"text":"I was actually thinking about you.","start":7.9199996,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.28995782881975174},{"text":"Someone called me from India yesterday.","start":9.5199995,"end":11.219999,"sentiment":"neutral","sentiment_score":0.05834367498755455},{"text":"He was offering me the same thing.","start":11.679999,"end":14.465,"sentiment":"neutral","sentiment_score":0.05957594034927232}],"sentiment":"neutral","sentiment_score":0.15629090562462808,"num_words":25,"start":0.39999998,"end":14.465},{"sentences":[{"text":"And then I said, how did you get my number?","start":15.405,"end":16.845,"sentiment":"neutral","sentiment_score":0.008638064004480838},{"text":"He said to me from LinkedIn.","start":16.845,"end":18.064999,"sentiment":"neutral","sentiment_score":0.009840413928031921},{"text":"Then I said, I already did it with you know?","start":18.845,"end":21.664999,"sentiment":"neutral","sentiment_score":0.013451831694692374},{"text":"Yeah.","start":21.965,"end":22.365,"sentiment":"neutral","sentiment_score":0.0360429473221302},{"text":"So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper.","start":22.365,"end":28.41,"sentiment":"neutral","sentiment_score":0.14715640885489328}],"sentiment":"neutral","sentiment_score":0.07096393695489193,"num_words":48,"start":15.405,"end":28.41},{"sentences":[{"text":"He he was straightforward.","start":28.41,"end":29.69,"sentiment":"neutral","sentiment_score":0.2244347184896469},{"text":"He said to me, I'm from India.","start":29.69,"end":30.99,"sentiment":"neutral","sentiment_score":0.07807179327522006},{"text":"And we you know?","start":31.53,"end":32.83,"sentiment":"neutral","sentiment_score":0.019131183624267578},{"text":"Then I said to him, look, man.","start":33.77,"end":34.97,"sentiment":"neutral","sentiment_score":-0.020481456337230548},{"text":"I'm busy.","start":34.97,"end":35.55,"sentiment":"neutral","sentiment_score":-0.08719562739133835}],"sentiment":"neutral","sentiment_score":0.050125196343287826,"num_words":24,"start":28.41,"end":35.55},{"sentences":[{"text":"The same, you know, like, apps and website and other stuff as well.","start":37.61,"end":45.285,"sentiment":"neutral","sentiment_score":0.03399889629620772},{"text":"Then I said to him, I already did it.","start":46.065,"end":49.845,"sentiment":"neutral","sentiment_score":-0.013420475025971731},{"text":"You know?","start":50.864998,"end":51.504997,"sentiment":"neutral","sentiment_score":-0.04862640053033829},{"text":"But look, tell me now.","start":51.504997,"end":53.024998,"sentiment":"neutral","sentiment_score":-0.056047067046165466},{"text":"I think I got an email from you says the hosting or whatever.","start":53.024998,"end":56.385,"sentiment":"neutral","sentiment_score":-0.051040093772686444}],"sentiment":"neutral","sentiment_score":-0.017138285207606498,"num_words":42,"start":37.61,"end":56.385},{"sentences":[{"text":"Hosting or something.","start":56.385,"end":57.184998,"sentiment":"neutral","sentiment_score":-0.04734962930281957},{"text":"Yeah?","start":57.184998,"end":57.684998,"sentiment":"neutral","sentiment_score":-0.02277909219264984},{"text":"But I already paid.","start":59.510002,"end":60.81,"sentiment":"neutral","sentiment_score":-0.08229218237102032},{"text":"I already paid the I don't know.","start":63.91,"end":65.67,"sentiment":"neutral","sentiment_score":-0.12105742522648402},{"text":"I already paid for three years.","start":65.67,"end":68.97,"sentiment":"neutral","sentiment_score":-0.10007224728663762}],"sentiment":"neutral","sentiment_score":-0.0924681985662097,"num_words":21,"start":56.385,"end":68.97},{"sentences":[{"text":"That the domain is different, is it?","start":70.39,"end":72.405,"sentiment":"neutral","sentiment_score":-0.09171320710863386},{"text":"Yeah.","start":77.284996,"end":77.445,"sentiment":"neutral","sentiment_score":-0.041443631052970886},{"text":"Okay.","start":77.445,"end":77.685,"sentiment":"neutral","sentiment_score":-0.037721917033195496},{"text":"Now I have to pay for what?","start":77.685,"end":78.985,"sentiment":"neutral","sentiment_score":-0.046379223465919495},{"text":"No.","start":85.125,"end":85.365,"sentiment":"neutral","sentiment_score":-0.2084318995475769}],"sentiment":"neutral","sentiment_score":-0.07377908597974216,"num_words":17,"start":70.39,"end":85.365},{"sentences":[{"text":"I already paid.","start":85.365,"end":86.165,"sentiment":"neutral","sentiment_score":-0.18045799930890402},{"text":"I already paid.","start":86.165,"end":87.145,"sentiment":"neutral","sentiment_score":-0.12982963025569916},{"text":"I already paid.","start":87.29,"end":88.09,"sentiment":"neutral","sentiment_score":-0.11438134560982387},{"text":"I don't know the I don't know.","start":88.09,"end":90.09,"sentiment":"neutral","sentiment_score":-0.1356290727853775},{"text":"I paid something from the government.","start":90.09,"end":92.03,"sentiment":"neutral","sentiment_score":-0.10835946227113406}],"sentiment":"neutral","sentiment_score":-0.13061669130216946,"num_words":22,"start":85.365,"end":92.03},{"sentences":[{"text":"Directly, I paid to the so can you please check?","start":92.409996,"end":96.03,"sentiment":"neutral","sentiment_score":-0.059732870757579805},{"text":"I don't know.","start":97.29,"end":97.93,"sentiment":"neutral","sentiment_score":-0.127494548757871},{"text":"It's an email came to me.","start":97.93,"end":99.55,"sentiment":"neutral","sentiment_score":-0.09350814794500668},{"text":"It says it's getting expired blah blah blah blah.","start":99.77,"end":102.525,"sentiment":"neutral","sentiment_score":-0.11789370245403713},{"text":"It says getting expired.","start":102.525,"end":103.825005,"sentiment":"neutral","sentiment_score":-0.11364412307739258}],"sentiment":"neutral","sentiment_score":-0.09551503299735487,"num_words":32,"start":92.409996,"end":103.825005},{"sentences":[{"text":"I'm not sure.","start":105.325005,"end":106.045,"sentiment":"neutral","sentiment_score":-0.12370241930087407},{"text":"Is it was it the domain?","start":106.045,"end":107.405,"sentiment":"neutral","sentiment_score":-0.07619795948266983},{"text":"Was it the hosting?","start":107.405,"end":109.185,"sentiment":"neutral","sentiment_score":-0.07794402539730072},{"text":"So something to do with something to do with the Internet, I 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email.","start":139.535,"end":141.875,"sentiment":"neutral","sentiment_score":-0.26527221335305107},{"text":"15 left.","start":152.02,"end":153.72,"sentiment":"neutral","sentiment_score":0.014423619490116835}],"sentiment":"neutral","sentiment_score":-0.12562751357074617,"num_words":53,"start":119.899994,"end":153.72},{"sentences":[{"text":"Yeah.","start":157.235,"end":157.315,"sentiment":"neutral","sentiment_score":0.03956415504217148},{"text":"Yeah.","start":157.315,"end":157.815,"sentiment":"neutral","sentiment_score":0.03980453312397003},{"text":"Yes.","start":159.55501,"end":159.795,"sentiment":"neutral","sentiment_score":0.05400495231151581},{"text":"Yes.","start":159.795,"end":160.295,"sentiment":"neutral","sentiment_score":0.08029843866825104},{"text":"Yeah.","start":160.995,"end":161.315,"sentiment":"neutral","sentiment_score":0.11403300613164902}],"sentiment":"neutral","sentiment_score":0.06554101705551148,"num_words":5,"start":157.235,"end":161.315},{"sentences":[{"text":"I can pay that one.","start":161.315,"end":162.035,"sentiment":"neutral","sentiment_score":0.11960770934820175},{"text":"This is left for what?","start":162.035,"end":163.395,"sentiment":"neutral","sentiment_score":0.003123651444911957},{"text":"For that's it?","start":163.395,"end":164.835,"sentiment":"neutral","sentiment_score":-0.03406111088891824},{"text":"They have to pay this one, and that's it?","start":164.835,"end":166.535,"sentiment":"neutral","sentiment_score":-0.04164604894402954},{"text":"Okay.","start":169.63501,"end":170.13501,"sentiment":"neutral","sentiment_score":0.13740551471710205}],"sentiment":"neutral","sentiment_score":0.011915849805202173,"num_words":23,"start":161.315,"end":170.13501},{"sentences":[{"text":"And this is for the whole 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the invoice.","start":179.47,"end":180.45,"sentiment":"neutral","sentiment_score":0.0960781779140234},{"text":"Plus, I want I wanna maybe I wanna connect my my website to, like, you know, leads generation CRM.","start":180.99,"end":197.26001,"sentiment":"neutral","sentiment_score":0.11052881455735157}],"sentiment":"neutral","sentiment_score":0.10843213455130657,"num_words":30,"start":178.43001,"end":197.26001},{"sentences":[{"text":"You know?","start":198.04001,"end":198.76001,"sentiment":"neutral","sentiment_score":0.04225537180900574},{"text":"You guys offer clothes and stuff like that?","start":198.76001,"end":201.26001,"sentiment":"neutral","sentiment_score":0.07270174473524094},{"text":"Like, automation and or, like, I don't know how to explain this.","start":201.32,"end":210.195,"sentiment":"neutral","sentiment_score":-0.04015062221636375},{"text":"Okay.","start":214.91501,"end":215.41501,"sentiment":"neutral","sentiment_score":-0.004748381674289703},{"text":"You you know the jobs, the solar, we have a lot of paperwork to do.","start":216.35501,"end":220.51501,"sentiment":"neutral","sentiment_score":-0.03554906671245893}],"sentiment":"neutral","sentiment_score":-0.009307030196252623,"num_words":38,"start":198.04001,"end":220.51501},{"sentences":[{"text":"Yeah?","start":220.51501,"end":221.01501,"sentiment":"neutral","sentiment_score":0.012934878468513489},{"text":"So some people, they have, like they hire, like, someone like you that does all the paperwork for them, so they give access.","start":223.55501,"end":230.74,"sentiment":"neutral","sentiment_score":0.09557509713846704},{"text":"Okay?","start":230.88,"end":231.38,"sentiment":"neutral","sentiment_score":0.04381293430924416},{"text":"And some people, they say, no.","start":232.56,"end":234.34,"sentiment":"neutral","sentiment_score":-0.0717361041655143},{"text":"I want to use the 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good.","start":324.705,"end":325.525,"sentiment":"positive","sentiment_score":0.4762418866157532},{"text":"And this is for the customers.","start":325.745,"end":327.525,"sentiment":"neutral","sentiment_score":0.21484801918268204},{"text":"Yeah?","start":327.585,"end":328.085,"sentiment":"neutral","sentiment_score":0.06638386845588684},{"text":"What about emails?","start":328.625,"end":329.685,"sentiment":"neutral","sentiment_score":0.014600493013858795},{"text":"Yeah.","start":342.1,"end":342.6,"sentiment":"neutral","sentiment_score":0.01900520920753479}],"sentiment":"neutral","sentiment_score":0.18236634192558435,"num_words":13,"start":324.705,"end":342.6},{"sentences":[{"text":"Yeah.","start":343.78,"end":344.02,"sentiment":"neutral","sentiment_score":0.03053544834256172},{"text":"But the email we can yeah.","start":344.02,"end":346.855,"sentiment":"neutral","sentiment_score":0.055931384985645614},{"text":"Can we connect this app to, for example, 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anytime.","start":1016.535,"end":1017.435,"sentiment":"neutral","sentiment_score":0.06322010420262814},{"text":"No problem.","start":1017.495,"end":1018.235,"sentiment":"neutral","sentiment_score":0.20035754144191742},{"text":"I mean oh, two something.","start":1019.015,"end":1022.075,"sentiment":"neutral","sentiment_score":0.11562059074640274},{"text":"Eleven.","start":1024.455,"end":1024.955,"sentiment":"neutral","sentiment_score":0.035517968237400055},{"text":"Yeah.","start":1030.41,"end":1030.7301,"sentiment":"neutral","sentiment_score":0.1320912390947342}],"sentiment":"neutral","sentiment_score":0.11571522294120355,"num_words":11,"start":1016.535,"end":1030.7301},{"sentences":[{"text":"Yeah.","start":1030.7301,"end":1031.2301,"sentiment":"neutral","sentiment_score":0.2837960422039032},{"text":"Perfect.","start":1032.7301,"end":1033.2301,"sentiment":"positive","sentiment_score":0.5442633032798767},{"text":"Yeah.","start":1050.5951,"end":1050.8351,"sentiment":"neutral","sentiment_score":0.08053920418024063},{"text":"Yeah.","start":1050.8351,"end":1051.2351,"sentiment":"neutral","sentiment_score":0.05136450380086899},{"text":"Someone he trusts someone.","start":1051.2351,"end":1052.515,"sentiment":"neutral","sentiment_score":-0.031854936853051186}],"sentiment":"neutral","sentiment_score":0.1040679132565856,"num_words":8,"start":1030.7301,"end":1052.515},{"sentences":[{"text":"He's experienced.","start":1052.515,"end":1053.155,"sentiment":"neutral","sentiment_score":-0.0746006928384304},{"text":"I don't wanna someone has to be professional.","start":1053.155,"end":1055.68,"sentiment":"negative","sentiment_score":-0.4109075218439102},{"text":"Yeah?","start":1055.74,"end":1056.24,"sentiment":"neutral","sentiment_score":-0.18931980431079865},{"text":"Because if someone, for example, is dealing with a customer, and then if the customer is rude, and then if he's getting he's gonna swear at him Yeah.","start":1056.7001,"end":1067.715,"sentiment":"negative","sentiment_score":-0.34055211554680553},{"text":"Because no.","start":1067.715,"end":1068.115,"sentiment":"neutral","sentiment_score":-0.24132853001356125}],"sentiment":"neutral","sentiment_score":-0.3327779917091858,"num_words":41,"start":1052.515,"end":1068.115},{"sentences":[{"text":"No.","start":1068.115,"end":1068.4349,"sentiment":"neutral","sentiment_score":-0.2924754023551941},{"text":"Because, look, some customers have issues.","start":1068.4349,"end":1070.195,"sentiment":"neutral","sentiment_score":-0.30930135150750476},{"text":"Yeah.","start":1070.195,"end":1070.4349,"sentiment":"neutral","sentiment_score":-0.193370521068573},{"text":"Have mental issues.","start":1070.4349,"end":1071.315,"sentiment":"neutral","sentiment_score":-0.319164643685023},{"text":"Have problems.","start":1071.315,"end":1071.955,"sentiment":"neutral","sentiment_score":-0.3017657399177551}],"sentiment":"neutral","sentiment_score":-0.3002061110276442,"num_words":13,"start":1068.115,"end":1071.955},{"sentences":[{"text":"Yeah.","start":1071.955,"end":1072.455,"sentiment":"neutral","sentiment_score":-0.14318948984146118},{"text":"So then they swear.","start":1072.755,"end":1074.755,"sentiment":"neutral","sentiment_score":-0.20426682755351067},{"text":"Yeah.","start":1074.755,"end":1074.995,"sentiment":"neutral","sentiment_score":-0.12590110301971436},{"text":"Some people, they get to swear.","start":1074.995,"end":1076.115,"sentiment":"neutral","sentiment_score":-0.21183528751134872},{"text":"You know?","start":1076.115,"end":1076.4349,"sentiment":"neutral","sentiment_score":-0.15001576393842697}],"sentiment":"neutral","sentiment_score":-0.1898000825728689,"num_words":14,"start":1071.955,"end":1076.4349},{"sentences":[{"text":"F f f f.","start":1076.4349,"end":1077.495,"sentiment":"neutral","sentiment_score":-0.16060124337673187},{"text":"So he has to handle that.","start":1077.5549,"end":1079.155,"sentiment":"neutral","sentiment_score":-0.22069205343723297},{"text":"You know?","start":1079.155,"end":1079.7949,"sentiment":"neutral","sentiment_score":-0.13123218342661858},{"text":"If he's gonna tell me that no.","start":1079.7949,"end":1081.9401,"sentiment":"neutral","sentiment_score":-0.171229145356587},{"text":"No.","start":1081.9401,"end":1082.18,"sentiment":"neutral","sentiment_score":-0.3230849504470825}],"sentiment":"neutral","sentiment_score":-0.1875355314463377,"num_words":20,"start":1076.4349,"end":1082.18},{"sentences":[{"text":"You tell me you just send me the, you know, the cast the person, then someone like his most of the Indians are good, but look.","start":1082.18,"end":1089.7,"sentiment":"neutral","sentiment_score":-0.28100200570546663},{"text":"You never know because I know someone who hire someone from India, and then he's he lost his business because of one person.","start":1089.7,"end":1099.935,"sentiment":"negative","sentiment_score":-0.3479661565759908},{"text":"You know?","start":1100.635,"end":1101.115,"sentiment":"neutral","sentiment_score":-0.23590517789125443},{"text":"And then then that guy, he already shut down his business.","start":1101.115,"end":1105.195,"sentiment":"negative","sentiment_score":-0.37099470469084656},{"text":"They wanna go court this and that, and they was they swear unto each other.","start":1105.195,"end":1108.575,"sentiment":"negative","sentiment_score":-0.38287659287452697}],"sentiment":"neutral","sentiment_score":-0.33253473701415126,"num_words":77,"start":1082.18,"end":1108.575},{"sentences":[{"text":"So if they want it's all the and then the the customer, he was you know, he have issue.","start":1108.715,"end":1117.29,"sentiment":"neutral","sentiment_score":-0.2560858820614062},{"text":"And that guy, he didn't solve his issue.","start":1117.51,"end":1119.27,"sentiment":"negative","sentiment_score":-0.49717502668499947},{"text":"He started swearing this and that.","start":1119.27,"end":1121.05,"sentiment":"negative","sentiment_score":-0.5084833751122156},{"text":"And then this guy didn't you know?","start":1121.35,"end":1123.245,"sentiment":"neutral","sentiment_score":-0.3154398969241551},{"text":"So if customer is he got issue, you know, you can tell, look, man, I I understand your frustration.","start":1124.125,"end":1130.625,"sentiment":"neutral","sentiment_score":-0.3253228115408044}],"sentiment":"negative","sentiment_score":-0.34378211730617586,"num_words":59,"start":1108.715,"end":1130.625},{"sentences":[{"text":"Blah blah blah blah blah.","start":1131.245,"end":1132.045,"sentiment":"neutral","sentiment_score":-0.287883523106575},{"text":"I have to be professional, then I'm gonna get the boss and the manager to call his supervisor to call him.","start":1132.045,"end":1136.4,"sentiment":"neutral","sentiment_score":-0.24030287918590365},{"text":"You know?","start":1136.56,"end":1137.3,"sentiment":"neutral","sentiment_score":-0.11000475659966469},{"text":"You have to hold him like that, then you just push it to the, you know, to the right person.","start":1137.6,"end":1143.06,"sentiment":"neutral","sentiment_score":-0.12212708294391632},{"text":"Not to start, you know, taking it personally and then start to swear him back to the customer.","start":1143.68,"end":1148.4,"sentiment":"negative","sentiment_score":-0.5618646525674396}],"sentiment":"neutral","sentiment_score":-0.29184686358679424,"num_words":66,"start":1131.245,"end":1148.4},{"sentences":[{"text":"This is unprofessional.","start":1148.4,"end":1149.3,"sentiment":"negative","sentiment_score":-0.876301089922587},{"text":"You know what I mean?","start":1149.36,"end":1150.185,"sentiment":"negative","sentiment_score":-0.4882615864276886},{"text":"If he's trying if if he if I but I think I don't think the way I'm gonna give any phone calls to the person there because we're gonna have this app now, the cloud.","start":1152.7451,"end":1162.765,"sentiment":"neutral","sentiment_score":-0.31947817589555466},{"text":"You know?","start":1163.42,"end":1163.74,"sentiment":"neutral","sentiment_score":-0.12235301733016968},{"text":"That's the thing is gonna solve our problem.","start":1163.74,"end":1165.52,"sentiment":"neutral","sentiment_score":-0.146994449198246}],"sentiment":"negative","sentiment_score":-0.3334454525754137,"num_words":53,"start":1148.4,"end":1165.52},{"sentences":[{"text":"But just do the paperwork.","start":1169.26,"end":1170.88,"sentiment":"neutral","sentiment_score":-0.09447884112596512},{"text":"No.","start":1179.385,"end":1179.625,"sentiment":"neutral","sentiment_score":-0.11414025723934174},{"text":"I had no idea.","start":1179.625,"end":1180.605,"sentiment":"neutral","sentiment_score":-0.09198024123907089},{"text":"Honestly, I don't know.","start":1188.72,"end":1195.28,"sentiment":"neutral","sentiment_score":-0.17350387945771217},{"text":"I I know one of my friends.","start":1195.28,"end":1196.5599,"sentiment":"neutral","sentiment_score":-0.03883958767567362}],"sentiment":"neutral","sentiment_score":-0.09144514568504833,"num_words":21,"start":1169.26,"end":1196.5599},{"sentences":[{"text":"He already got someone and doing it for him.","start":1196.5599,"end":1198.74,"sentiment":"neutral","sentiment_score":0.029544666823413637},{"text":"But because I know you, I said I better ask you first, then you give me the prices.","start":1199.2,"end":1204.0149,"sentiment":"neutral","sentiment_score":-0.04365276938511266},{"text":"You know?","start":1204.0149,"end":1204.6749,"sentiment":"neutral","sentiment_score":-0.029538980685174465},{"text":"Then I'll see whether I can you know?","start":1205.2949,"end":1208.2749,"sentiment":"neutral","sentiment_score":-0.013524445937946439},{"text":"If it's good for me.","start":1208.975,"end":1210.2749,"sentiment":"neutral","sentiment_score":0.057040567696094516}],"sentiment":"neutral","sentiment_score":-0.009569488997970308,"num_words":42,"start":1196.5599,"end":1210.2749},{"sentences":[{"text":"No.","start":1221.14,"end":1221.38,"sentiment":"neutral","sentiment_score":-0.08708733320236206},{"text":"Because I know that overseas is gonna be cheaper.","start":1221.38,"end":1224.52,"sentiment":"neutral","sentiment_score":-0.04149647388193342},{"text":"But look, when you start in your own when you start in your own, you're not gonna have a lot of jobs.","start":1224.82,"end":1235.605,"sentiment":"neutral","sentiment_score":-0.072621756487272},{"text":"I'm not gonna give him a lot of jobs, but we can set up, like, a salary.","start":1238.385,"end":1242.085,"sentiment":"neutral","sentiment_score":-0.07717712245443288},{"text":"You know?","start":1242.9501,"end":1246.21,"sentiment":"neutral","sentiment_score":-0.026806115172803402}],"sentiment":"neutral","sentiment_score":-0.06713446182217084,"num_words":51,"start":1221.14,"end":1246.21},{"sentences":[{"text":"You have to tell me.","start":1248.47,"end":1249.43,"sentiment":"neutral","sentiment_score":-0.03105770833790302},{"text":"You have to tell me, for example, how might they charge you at the company.","start":1249.43,"end":1252.63,"sentiment":"neutral","sentiment_score":-0.03031892366707325},{"text":"You know?","start":1252.63,"end":1253.2101,"sentiment":"neutral","sentiment_score":0.004304897040128708},{"text":"Then I'll see.","start":1254.55,"end":1255.425,"sentiment":"neutral","sentiment_score":0.016004597147305805},{"text":"Then I'll tell him, look.","start":1255.665,"end":1256.545,"sentiment":"neutral","sentiment_score":0.02778389900922775}],"sentiment":"neutral","sentiment_score":-0.013817643870910008,"num_words":30,"start":1248.47,"end":1256.545},{"sentences":[{"text":"Maybe we can go for a job.","start":1256.545,"end":1257.665,"sentiment":"neutral","sentiment_score":0.17062203586101532},{"text":"You know?","start":1257.665,"end":1264.305,"sentiment":"neutral","sentiment_score":-0.014832739718258381},{"text":"Done.","start":1264.305,"end":1264.805,"sentiment":"neutral","sentiment_score":-0.0585012286901474},{"text":"Let me go now.","start":1264.865,"end":1265.925,"sentiment":"neutral","sentiment_score":-0.03538610227406025},{"text":"Okay?","start":1267.3451,"end":1267.8451,"sentiment":"neutral","sentiment_score":0.02706020884215832}],"sentiment":"neutral","sentiment_score":0.06611355617642403,"num_words":15,"start":1256.545,"end":1267.8451},{"sentences":[{"text":"We'll talk.","start":1269.185,"end":1269.925,"sentiment":"neutral","sentiment_score":0.0758182480931282},{"text":"Yeah.","start":1272.5829,"end":1272.823,"sentiment":"neutral","sentiment_score":0.20290032029151917},{"text":"Alright.","start":1272.823,"end":1273.323,"sentiment":"neutral","sentiment_score":0.32062435150146484},{"text":"Thank you.","start":1273.6229,"end":1274.443,"sentiment":"positive","sentiment_score":0.7352708578109741},{"text":"Bye.","start":1276.5029,"end":1276.903,"sentiment":"positive","sentiment_score":0.4384580552577973}],"sentiment":"positive","sentiment_score":0.36916584840842653,"num_words":7,"start":1269.185,"end":1276.903},{"sentences":[{"text":"No worries.","start":1276.903,"end":1277.303,"sentiment":"neutral","sentiment_score":0.163891039788723},{"text":"Bye.","start":1277.303,"end":1277.803,"sentiment":"neutral","sentiment_score":0.19843533635139465}],"sentiment":"neutral","sentiment_score":0.17540580530961355,"num_words":3,"start":1276.903,"end":1277.803}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey again, brother.\n\nChannel 0: Hello, miss Brown, listen, brother. How are you?\n\nChannel 1: How are you? I was actually\n\nChannel 0: Doing\n\nChannel 1: thinking\n\nChannel 0: very\n\nChannel 1: about\n\nChannel 0: well.\n\nChannel 1: you. Someone called me from India yesterday. He was\n\nChannel 0: Uh-huh.\n\nChannel 1: offering me the same thing. And then I said, how did you get my number? He said to me from LinkedIn. Then I said,\n\nChannel 0: Okay.\n\nChannel 1: I already did it with you know? Yeah.\n\nChannel 0: Uh-huh.\n\nChannel 1: So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper. He\n\nChannel 0: Mhmm.\n\nChannel 1: he was straightforward. He said to me, I'm from India. And we you know? Then I said to him,\n\nChannel 0: Mhmm.\n\nChannel 1: look,\n\nChannel 0: What\n\nChannel 1: man.\n\nChannel 0: was\n\nChannel 1: I'm\n\nChannel 0: the\n\nChannel 1: busy.\n\nChannel 0: offering?\n\nChannel 1: The same, you know, like, apps and website and other\n\nChannel 0: Mhmm.\n\nChannel 1: stuff as well. Then I said to him, I already did it. You know? But look, tell me now. I think I got an email from you says the hosting or whatever.\n\nHosting or something. Yeah?\n\nChannel 0: Right. Actually,\n\nChannel 1: But\n\nChannel 0: you're\n\nChannel 1: I\n\nChannel 0: hosting\n\nChannel 1: already paid.\n\nChannel 0: an when?\n\nChannel 1: I already paid the I don't know. I already paid for three years. That the domain is different, is it?\n\nChannel 0: Domain is different and hosting is different.\n\nChannel 1: Yeah. Okay. Now I have to pay for what?\n\nChannel 0: Your hosting and domain, like, both are for renewal. Hosting is\n\nChannel 1: No. I\n\nChannel 0: 100\n\nChannel 1: already paid.\n\nChannel 0: dollar.\n\nChannel 1: I already paid. I already paid. I\n\nChannel 0: Okay.\n\nChannel 1: don't know the I don't know. I paid something from the government. Directly, I paid to the\n\nChannel 0: So\n\nChannel 1: so\n\nChannel 0: what\n\nChannel 1: can you\n\nChannel 0: did\n\nChannel 1: please\n\nChannel 0: you pay\n\nChannel 1: check?\n\nChannel 0: for?\n\nChannel 1: I don't know. It's an email came to me. It says\n\nChannel 0: Uh-huh.\n\nChannel 1: it's\n\nChannel 0: When\n\nChannel 1: getting\n\nChannel 0: when\n\nChannel 1: expired\n\nChannel 0: did you pay?\n\nChannel 1: blah blah blah blah. It says getting expired.\n\nChannel 0: Mhmm.\n\nChannel 1: I'm not sure. Is it was it the domain? Was it the hosting? So something\n\nChannel 0: Okay.\n\nChannel 1: to do with something to do with the Internet, I believe. So I I\n\nChannel 0: Okay.\n\nChannel 1: paid it more than three months ago. Something three months ago, two months and a half ago. I paid it for three years or for five years. I I think three years I paid it already, but it was through different website, like government website or something like that.\n\nChannel 0: Okay.\n\nChannel 1: That's why I\n\nChannel 0: I need\n\nChannel 1: did\n\nChannel 0: to\n\nChannel 1: not\n\nChannel 0: check.\n\nChannel 1: reply to your email.\n\nChannel 0: Alright. So okay. So domain is left now. Domain is for $15 plus GST.\n\nChannel 1: 15 left.\n\nChannel 0: 15 plus GST. $15.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: $1.05 plus\n\nChannel 1: Yes.\n\nChannel 0: GST.\n\nChannel 1: Yes. Yeah. I can pay that one. This is left for what? For that's it?\n\nThey have to pay this one, and that's it?\n\nChannel 0: That's it for domain.\n\nChannel 1: Okay.\n\nChannel 0: Yep.\n\nChannel 1: And this is for the\n\nChannel 0: And\n\nChannel 1: whole\n\nChannel 0: how's\n\nChannel 1: year?\n\nChannel 0: things going? Yeah. Domain. I\n\nChannel 1: Yeah. Okay. I don't\n\nChannel 0: need\n\nChannel 1: know. Yeah.\n\nChannel 0: to\n\nChannel 1: Okay.\n\nChannel 0: check\n\nChannel 1: I'll do it.\n\nChannel 0: then.\n\nChannel 1: I'll do it. Send me\n\nChannel 0: Mhmm.\n\nChannel 1: the invoice. Plus, I want I wanna maybe I wanna connect my my website\n\nChannel 0: Mhmm.\n\nChannel 1: to, like, you know, leads generation CRM. You know? You guys offer clothes and stuff like that? Like, automation and or, like, I don't know how to explain this.\n\nChannel 0: What do you wanna do? You you tell me.\n\nChannel 1: Okay. You you know the jobs, the solar, we have a lot of paperwork to do. Yeah?\n\nChannel 0: Right.\n\nChannel 1: So some people, they have, like they hire, like, someone like you that does all the paperwork for them, so they give access. Okay? And some people, they say, no. I want to use the Internet. I mean, AI.\n\nOkay? Automations. And I already did something, but I wanna see if you guys offer other companies same. Did you did you fix anything like that?\n\nChannel 0: So you want someone to manage your paperwork and all that?\n\nChannel 1: Yes. Yes. For example, how you do the paperwork, grid connection, you know, customers answer call you,\n\nChannel 0: Mhmm.\n\nChannel 1: and then and then the the system will answer your phone call\n\nChannel 0: Mhmm.\n\nChannel 1: and then send\n\nChannel 0: AI\n\nChannel 1: a message.\n\nChannel 0: assistant. Okay.\n\nChannel 1: Yeah. Something like that. Like,\n\nChannel 0: So,\n\nChannel 1: chatbot and\n\nChannel 0: actually, right now, what we are doing is, I think we have a cloud phone system.\n\nChannel 1: yes.\n\nChannel 0: So it's a cloud based model. And what we do is what like, whoever has that, like, you just need to install an app and you have login details. You need to log in in that software,\n\nChannel 1: Yeah.\n\nChannel 0: and you can make calls all over Australia unlimited. And you can receive calls as well. If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call. So if you're not able to answer, they can answer the call and they can\n\nChannel 1: That's\n\nChannel 0: handle\n\nChannel 1: amazing.\n\nChannel 0: the customer.\n\nChannel 1: Yes?\n\nChannel 0: Yep.\n\nChannel 1: Okay. Sounds good. And this is for the customers. Yeah? What about emails?\n\nChannel 0: Yep. Emails, you need to answer or, like, you emails is not available over there. SMS is there, like SMS,\n\nChannel 1: Yeah.\n\nChannel 0: text messages. You\n\nChannel 1: Yeah.\n\nChannel 0: can\n\nChannel 1: But\n\nChannel 0: do\n\nChannel 1: the email\n\nChannel 0: text messages\n\nChannel 1: we can\n\nChannel 0: service as\n\nChannel 1: yeah. Can we connect\n\nChannel 0: well.\n\nChannel 1: this\n\nChannel 0: And\n\nChannel 1: app to, for example, Claude? First of all, how much this one cost?\n\nChannel 0: This cloud phone system cost $1 a day, which is\n\nChannel 1: Yeah.\n\nChannel 0: 30\n\nChannel 1: Yeah.\n\nChannel 0: dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day.\n\nChannel 1: No. No. How much is the setup and how much is you said a dollar a day?\n\nChannel 0: $1 a day.\n\nChannel 1: Okay.\n\nChannel 0: Like, $30 a month. Thirty days, $30.30 dollar.\n\nChannel 1: Yeah. $3.65 a year. No problem.\n\nChannel 0: Mhmm.\n\nChannel 1: And that's it? This is\n\nChannel 0: Yep.\n\nChannel 1: only for\n\nChannel 0: That's\n\nChannel 1: the\n\nChannel 0: it.\n\nChannel 1: and the app is gonna belong to me or still has to belong to you?\n\nChannel 0: Yeah. Yeah. That will be you have you need to install the app. We will give you credentials, like your username, password. You just need to log in, and you can make calls and receive calls.\n\nAnd you can give that access to your friend as well, your wife, anyone. And\n\nChannel 1: Yeah.\n\nChannel 0: when you're not able to answer, when customer calls, your both phones will ring.\n\nChannel 1: Yeah.\n\nChannel 0: Your your\n\nChannel 1: Okay.\n\nChannel 0: phone as well and your wife's phone as well. So when you're not able to answer, your wife can answer and she can handle calls or this this this is like so you don't\n\nChannel 1: Yeah.\n\nChannel 0: miss calls from customers.\n\nChannel 1: Okay. You can set up also, like, a voice mail a voice\n\nChannel 0: Yep.\n\nChannel 1: message.\n\nChannel 0: You can set up voice mails voice mail as well in that. And we\n\nChannel 1: Can we\n\nChannel 0: are working\n\nChannel 1: connect\n\nChannel 0: on\n\nChannel 1: can we\n\nChannel 0: the\n\nChannel 1: connect\n\nChannel 0: integration.\n\nChannel 1: that system? Can we connect it, for example, to another system? Like, for example, if for example, if I give you guys do the leads and CRM. They have they have, like, a CRM.\n\nChannel 0: See, Adam, currently, you are using Microsoft Dynamics three sixty five.\n\nChannel 1: Which one are you using? I cannot hear you.\n\nChannel 0: Dynamics three sixty five, like, when someone fills a a, like, form on the website or yep. So you get a lead in your Dynamics three sixty five. It's it's a vast CRM. I need to talk to Harry about this. Like, he was talking about any CRM if we can do it for him.\n\nThere's one more go high level main go high level CRM. So I need to talk about this to him.\n\nChannel 1: Okay. Tell me. What is it?\n\nChannel 0: Mhmm. It's a CRM, like, where you manage leads, you take follow ups, automation, there is AI assistant, everything in that. I go high level. And Microsoft three sixty five, you get like, you also get full automation, you know? And you get leads, you get all the details.\n\nSo where's your lead right now? Is it a qualified lead? It's a warm lead. Have you talked to the lead? So everything is there in this.\n\nChannel 1: So this software, it just explained to me, give me more information. This software, you're talking about the the CRM. The CRM is how it works.\n\nChannel 0: Mhmm. See, you need to just integrate it. You just need to what\n\nChannel 1: Yes.\n\nChannel 0: happens\n\nChannel 1: Integrated?\n\nChannel 0: when a\n\nChannel 1: Yeah.\n\nChannel 0: cuss yep. When a customer fills a form on your website, so that lead comes into your CRM. Alright? So you get your lead saved in your CRM, so you can just go there. You can see what the customer is after.\n\nThey will fill up the form. You'll get your number. You can call from there, then you can just mark them, like, this is a warm lead. This is a qualified lead. You can rate them.\n\nAnd\n\nChannel 1: Okay.\n\nChannel 0: yep. So where's the lead right now standing? Like, is it a closed one? Have you sent the proposal? Everything.\n\nChannel 1: Okay. So at the meantime, you have this CRM. Do you what's the name of the CRM?\n\nChannel 0: Dynamics three sixty five.\n\nChannel 1: If you can send me that one. So this one\n\nChannel 0: It's\n\nChannel 1: this CRM\n\nChannel 0: a Microsoft\n\nChannel 1: is belong belong to you. Yeah? Or you're buying it\n\nChannel 0: it's\n\nChannel 1: and\n\nChannel 0: a\n\nChannel 1: then you\n\nChannel 0: Microsoft. It's a Microsoft\n\nChannel 1: ah, Microsoft.\n\nChannel 0: yeah.\n\nChannel 1: Okay.\n\nChannel 0: CRM.\n\nChannel 1: Okay. So the Microsoft,\n\nChannel 0: Yep.\n\nChannel 1: of course, is integrated with Facebook and and other CRM. Yeah? Or other\n\nChannel 0: Yep.\n\nChannel 1: and\n\nChannel 0: Let's\n\nChannel 1: when\n\nChannel 0: take\n\nChannel 1: it says\n\nChannel 0: them.\n\nChannel 1: next level next level, what I get? So I get this form or a so I connected my website to this CRM and then plus that cloud message cloud whatever app integrated\n\nChannel 0: The\n\nChannel 1: together?\n\nChannel 0: Apple no. No. No. The CRM and this is not integrated together.\n\nChannel 1: Okay. So that one, just\n\nChannel 0: Yep.\n\nChannel 1: just call. So when someone call you,\n\nChannel 0: Mhmm.\n\nChannel 1: and then because\n\nChannel 0: Yep.\n\nChannel 1: you're busy honestly, yeah. We're\n\nChannel 0: Like,\n\nChannel 1: having\n\nChannel 0: whoever\n\nChannel 1: a lot of\n\nChannel 0: has that phone number access, like, the login details, the phone will ring to all of them and whoever is available, they can answer that call.\n\nChannel 1: And no one if no one answered, they will get automatically message?\n\nChannel 0: And you can set up a voice mail. So if no one answers, they will get a voice mail. Like, we are busy. Leave your name, number, whatever the voice mail is.\n\nChannel 1: What about the leads? How we, you know, get the good leads? You guys selling leads or helping other customers to get leads?\n\nChannel 0: So gate leads, you need to do marketing, run ads, website optimization, branding. So that's how you get leads. Like Facebook ads, Google ads, LinkedIn outreach. Then what we do, like, website SEO.\n\nChannel 1: Content. Do you have also, like, automated SEO?\n\nChannel 0: Sorry?\n\nChannel 1: You have SEO before? You said to me you do have a SEO. Yeah?\n\nChannel 0: Yep. We do have an SEO team, in house team who does SEO. And, yeah, they help your website to get ranked, you know, like, when someone\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: searched for, like, a battery supplier near me or solar installer. So when your website is ranking, they it gets on the first page. Then customer goes in there. They see the content. They see pricing.\n\nIf they like it or this one is nice, they go there and then they make an inquiry. This is how you get leads. And this is a long term process, SEO, you know.\n\nChannel 1: Yeah.\n\nChannel 0: And for immediate results, you go for Facebook ads, Google ads. You need to create campaigns, creatives for Facebook and Google.\n\nChannel 1: Mhmm.\n\nChannel 0: So yep.\n\nChannel 1: Yeah. That's the old way of doing it, but\n\nChannel 0: Let me know what time are you available. Anytime this week or next week, we can hop on to a call. We can discuss all your requirements. We can go through it and see what we can do for you. Also, I can\n\nChannel 1: Yeah. Okay.\n\nChannel 0: show you the demo as well for the cloud phone system. We are offering free demo so you can just\n\nChannel 1: Yeah.\n\nChannel 0: use\n\nChannel 1: So the\n\nChannel 0: it\n\nChannel 1: 1\n\nChannel 0: and\n\nChannel 1: dollar, the CTA,\n\nChannel 0: experience it.\n\nChannel 1: if I if I go if I wanna go ahead now, if you can please find out for me, send me that information, and then find out if we can integrate it or or that we we don't need to integrate it, for example. For example, if someone I so people normally, they go to the website, or if we if we can put the page what do you call this page something? Page.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah. Landing page. Yeah. And then the landing page, just make it simple. I don't know, man.\n\nI think I should start doing this because now the job is very quiet, and we we are struggling. You know? I don't know other companies, but yeah.\n\nChannel 0: So that's what I was asking. Is this if you're available anytime, like, fifteen to twenty minutes, we can jump on call. I can show you demo as well how the phone system works. I can give you a free access. You can use an experience.\n\nIf you like it, you go ahead or else yeah.\n\nChannel 1: Okay. Send me that messaging. We'll see that. And then I like something maybe a little bit\n\nChannel 0: And\n\nChannel 1: more.\n\nChannel 0: we can talk about marketing as well, how to get leads for your business.\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: And also, I need that system. Do you guys sell a system to the companies solar companies? So that's all the paperwork for you or no? No one have that one. It's a\n\nChannel 0: For\n\nChannel 1: bit complicated.\n\nChannel 0: paperwork yeah. Paperwork, you you need someone who can handle all your paperwork. You know? Like,\n\nChannel 1: Yeah.\n\nChannel 0: you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that.\n\nChannel 1: Yeah. Okay. You can send me. If you have friends from, you know, from India, they do that. Just find out.\n\nChannel 0: Mhmm.\n\nChannel 1: They have to be experienced. They do all the grid connection and, you know, preapproval approval and stuff like that. And, also, once we finish the job, they organize emails. You know?\n\nChannel 0: Yeah.\n\nChannel 1: And\n\nChannel 0: Customer\n\nChannel 1: just\n\nChannel 0: handling,\n\nChannel 1: check.\n\nChannel 0: email, proposal\n\nChannel 1: Yeah.\n\nChannel 0: creation,\n\nChannel 1: Yeah. And they do\n\nChannel 0: follow-up.\n\nChannel 1: also the design,\n\nChannel 0: Mhmm.\n\nChannel 1: the follow-up, the sender proposal. Hello, sir? Hello,\n\nChannel 0: Design?\n\nChannel 1: Eddie.\n\nChannel 0: What kind of design?\n\nChannel 1: Yeah. Nice. Yeah. Yeah.\n\nChannel 0: Okay.\n\nChannel 1: Sorry? You\n\nChannel 0: Mhmm.\n\nChannel 1: know, like that. Yeah. Just find from your friends, and then we'll see. Done. No.\n\nShe bought that. Done?\n\nChannel 0: Sure. So mhmm. So what will is this what as I asked you, are you available anytime for fifteen to twenty minutes? I we can discuss about this phone system. Because we need to\n\nChannel 1: The\n\nChannel 0: show you, you know, the the dashboard, how\n\nChannel 1: no.\n\nChannel 0: it works,\n\nChannel 1: Not now.\n\nChannel 0: and\n\nChannel 1: Now I'm\n\nChannel 0: you\n\nChannel 1: at\n\nChannel 0: can\n\nChannel 1: work. I think\n\nChannel 0: not\n\nChannel 1: tomorrow\n\nChannel 0: now.\n\nChannel 1: is\n\nChannel 0: Maybe\n\nChannel 1: raining.\n\nChannel 0: mhmm. Tomorrow\n\nChannel 1: Tomorrow\n\nChannel 0: or\n\nChannel 1: or,\n\nChannel 0: next\n\nChannel 1: yeah,\n\nChannel 0: week.\n\nChannel 1: tomorrow or Friday is perfect. Even tomorrow, we can do it.\n\nChannel 0: Mhmm.\n\nChannel 1: Done? Then\n\nChannel 0: Tomorrow\n\nChannel 1: we can\n\nChannel 0: what\n\nChannel 1: talk.\n\nChannel 0: time?\n\nChannel 1: But just send me now the information about that app. It will handle the telephone calls and you know?\n\nChannel 0: Mhmm.\n\nChannel 1: Okay.\n\nChannel 0: So tomorrow what time?\n\nChannel 1: Tomorrow, anytime. No problem. I mean oh,\n\nChannel 0: Eleven\n\nChannel 1: two something.\n\nChannel 0: AM works for you? Eleven\n\nChannel 1: Eleven.\n\nChannel 0: AM?\n\nChannel 1: Yeah. Yeah. Perfect.\n\nChannel 0: Alright. No worries. So we'll send you an invite on your email for tomorrow, 11AM, and we can discuss things for you. Alright? And, also, I look out for the person, anyone, like, who can manage your paperwork, emails, and customers.\n\nChannel 1: Yeah. Yeah. Someone he trusts someone. He's experienced.\n\nChannel 0: Mhmm.\n\nChannel 1: I don't wanna someone has to be professional. Yeah? Because\n\nChannel 0: Like in\n\nChannel 1: if someone, for example, is dealing with a customer, and then if the customer is rude, and then\n\nChannel 0: mhmm.\n\nChannel 1: if he's getting\n\nChannel 0: So how\n\nChannel 1: he's\n\nChannel 0: to\n\nChannel 1: gonna\n\nChannel 0: manage\n\nChannel 1: swear at\n\nChannel 0: the\n\nChannel 1: him\n\nChannel 0: m.\n\nChannel 1: Yeah. Because no. No. Because, look, some customers have issues. Yeah.\n\nHave mental issues. Have problems. Yeah. So then they swear. Yeah.\n\nSome people, they get to swear. You know? F f f f. So he has to handle that. You know?\n\nIf he's gonna tell me that\n\nChannel 0: Right.\n\nChannel 1: no. No. You tell me you just send me\n\nChannel 0: Mhmm.\n\nChannel 1: the, you know, the cast the person, then someone like his most of the Indians are good, but look. You never know because I know someone who hire\n\nChannel 0: Mhmm.\n\nChannel 1: someone from India, and then he's he lost his business because of one person. You know? And then\n\nChannel 0: Mhmm.\n\nChannel 1: then that guy, he already shut down his business. They wanna go court this and that, and they was they swear unto each other.\n\nChannel 0: Where\n\nChannel 1: So\n\nChannel 0: was\n\nChannel 1: if they want it's all the and then the the customer, he was you know,\n\nChannel 0: it from?\n\nChannel 1: he have issue. And that guy, he didn't solve his issue. He started swearing this and that. And then this guy didn't\n\nChannel 0: Mhmm.\n\nChannel 1: you know? So if customer is he got issue, you know, you can tell, look, man, I I understand your frustration. Blah blah blah blah blah. I have to be professional, then I'm gonna get the boss and the manager to call his supervisor to call him. You know?\n\nYou have to hold him like that, then you just push it\n\nChannel 0: Right.\n\nChannel 1: to the, you know, to the right person. Not to start, you know, taking it personally and then start to swear him back to the customer. This is unprofessional. You know what I mean?\n\nChannel 0: Right.\n\nChannel 1: If he's trying if if he if I but I think I don't think the way I'm gonna give any phone calls to the person there because we're gonna have this app now, the cloud. You know? That's\n\nChannel 0: Mhmm.\n\nChannel 1: the thing is gonna solve our problem.\n\nChannel 0: Right.\n\nChannel 1: But just do the paperwork.\n\nChannel 0: So right. Well, I understand. So just it is just for the information. Like, what sort of budget do you have in your mind?\n\nChannel 1: No.\n\nChannel 0: So\n\nChannel 1: I\n\nChannel 0: when\n\nChannel 1: had no\n\nChannel 0: I\n\nChannel 1: idea.\n\nChannel 0: get someone to so when I get someone, I can tell him, like, this is the thing and this is, yeah, his offering.\n\nChannel 1: Honestly, I don't know. I I know one of my friends. He already got someone and doing it for him. But because I know you, I said I better ask you first, then you give me the prices. You know?\n\nThen I'll\n\nChannel 0: Mhmm.\n\nChannel 1: see whether I can you know?\n\nChannel 0: And that's\n\nChannel 1: If\n\nChannel 0: what\n\nChannel 1: it's\n\nChannel 0: I was\n\nChannel 1: good\n\nChannel 0: asking\n\nChannel 1: for\n\nChannel 0: if\n\nChannel 1: me.\n\nChannel 0: you had any numbers in your mind so it would be easy, you know, to tell someone, like, this is the offer and this is the work you need to do. Yep.\n\nChannel 1: No. Because I know that overseas is gonna be cheaper. But look, when you start in your own when you start in your\n\nChannel 0: Mhmm.\n\nChannel 1: own, you're not gonna have a lot of jobs. I'm not gonna give him a lot of jobs, but we can set up, like, a salary. You\n\nChannel 0: Yeah. That's what I was asking. Like, what sort\n\nChannel 1: know?\n\nChannel 0: of numbers? Any numbers in your mind?\n\nChannel 1: You have to tell me. You have to tell me, for example, how might they charge you at the company.\n\nChannel 0: Oh,\n\nChannel 1: You\n\nChannel 0: okay.\n\nChannel 1: know? Then I'll see. Then I'll tell him, look. Maybe we can go for a job. You know?\n\nDone. Let me\n\nChannel 0: So\n\nChannel 1: go now.\n\nChannel 0: for now mhmm.\n\nChannel 1: Okay?\n\nChannel 0: Yep.\n\nChannel 1: We'll\n\nChannel 0: Alright.\n\nChannel 1: talk.\n\nChannel 0: No worries. I'll let you know about this.\n\nChannel 1: Yeah. Alright. Thank you.\n\nChannel 0: Thanks, mate.\n\nChannel 1: Bye. No worries. Bye.\n\nChannel 0: I'll send you the invite for tomorrow.","paragraphs":[{"sentences":[{"text":"Hey again, brother.","start":0.39999998,"end":1.14,"sentiment":"neutral","sentiment_score":0.1693558245897293}],"sentiment":"neutral","sentiment_score":0.1693558245897293,"channel":1,"num_words":3,"start":0.39999998,"end":1.14},{"sentences":[{"text":"Hello, miss Brown, listen, brother.","start":2.48,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.27581568360328673},{"text":"How are you?","start":3.9199998,"end":4.74,"sentiment":"positive","sentiment_score":0.3512081404527028}],"sentiment":"neutral","sentiment_score":0.3040878549218178,"channel":0,"num_words":8,"start":2.48,"end":4.74},{"sentences":[{"text":"How are you?","start":6.48,"end":7.46,"sentiment":"neutral","sentiment_score":0.2974548538525899},{"text":"I was 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called me from India yesterday.","start":9.5199995,"end":11.219999,"sentiment":"neutral","sentiment_score":0.05834367498755455},{"text":"He was","start":11.679999,"end":12.24,"sentiment":"neutral","sentiment_score":0.03591812588274479}],"sentiment":"neutral","sentiment_score":0.07193228726585706,"channel":1,"num_words":9,"start":9.28,"end":12.24},{"sentences":[{"text":"Uh-huh.","start":12.16,"end":12.66,"sentiment":"neutral","sentiment_score":0.04557407647371292}],"sentiment":"neutral","sentiment_score":0.04557407647371292,"channel":0,"num_words":1,"start":12.16,"end":12.66},{"sentences":[{"text":"offering me the same thing.","start":12.24,"end":14.465,"sentiment":"neutral","sentiment_score":0.06903906613588333},{"text":"And then I said, how did you get my number?","start":15.405,"end":16.845,"sentiment":"neutral","sentiment_score":0.008638064004480838},{"text":"He said to me from LinkedIn.","start":16.845,"end":18.064999,"sentiment":"neutral","sentiment_score":0.009840413928031921},{"text":"Then I said,","start":18.845,"end":19.485,"sentiment":"neutral","sentiment_score":0.01112377674629291}],"sentiment":"neutral","sentiment_score":0.02183290768880397,"channel":1,"num_words":24,"start":12.24,"end":19.485},{"sentences":[{"text":"Okay.","start":19.305,"end":19.805,"sentiment":"neutral","sentiment_score":0.017313538119196892}],"sentiment":"neutral","sentiment_score":0.017313538119196892,"channel":0,"num_words":1,"start":19.305,"end":19.805},{"sentences":[{"text":"I already did it with you know?","start":19.485,"end":21.664999,"sentiment":"neutral","sentiment_score":0.014449569529720716},{"text":"Yeah.","start":21.965,"end":22.365,"sentiment":"neutral","sentiment_score":0.0360429473221302}],"sentiment":"neutral","sentiment_score":0.0171487417537719,"channel":1,"num_words":8,"start":19.485,"end":22.365},{"sentences":[{"text":"Uh-huh.","start":22.265,"end":22.765,"sentiment":"neutral","sentiment_score":0.05505385994911194}],"sentiment":"neutral","sentiment_score":0.05505385994911194,"channel":0,"num_words":1,"start":22.265,"end":22.765},{"sentences":[{"text":"So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper.","start":22.365,"end":28.41,"sentiment":"neutral","sentiment_score":0.14715640885489328},{"text":"He","start":28.41,"end":28.81,"sentiment":"neutral","sentiment_score":0.11255538463592528}],"sentiment":"neutral","sentiment_score":0.14558363502675836,"channel":1,"num_words":22,"start":22.365,"end":28.81},{"sentences":[{"text":"Mhmm.","start":28.68,"end":29.18,"sentiment":"neutral","sentiment_score":0.12065257877111436}],"sentiment":"neutral","sentiment_score":0.12065257877111436,"channel":0,"num_words":1,"start":28.68,"end":29.18},{"sentences":[{"text":"he was straightforward.","start":28.81,"end":29.69,"sentiment":"neutral","sentiment_score":0.26172782977422077},{"text":"He said to me, I'm from India.","start":29.69,"end":30.99,"sentiment":"neutral","sentiment_score":0.07807179327522006},{"text":"And we you know?","start":31.53,"end":32.83,"sentiment":"neutral","sentiment_score":0.019131183624267578},{"text":"Then I said to him,","start":33.77,"end":34.49,"sentiment":"neutral","sentiment_score":0.007521083019673825}],"sentiment":"neutral","sentiment_score":0.07609558904445485,"channel":1,"num_words":19,"start":28.81,"end":34.49},{"sentences":[{"text":"Mhmm.","start":34.44,"end":34.6,"sentiment":"neutral","sentiment_score":0.001683744601905346}],"sentiment":"neutral","sentiment_score":0.001683744601905346,"channel":0,"num_words":1,"start":34.44,"end":34.6},{"sentences":[{"text":"look,","start":34.49,"end":34.73,"sentiment":"neutral","sentiment_score":-0.013742276467382908}],"sentiment":"neutral","sentiment_score":-0.013742276467382908,"channel":1,"num_words":1,"start":34.49,"end":34.73},{"sentences":[{"text":"What","start":34.6,"end":34.84,"sentiment":"neutral","sentiment_score":-0.12023120373487473}],"sentiment":"neutral","sentiment_score":-0.12023120373487473,"channel":0,"num_words":1,"start":34.6,"end":34.84},{"sentences":[{"text":"man.","start":34.73,"end":34.97,"sentiment":"neutral","sentiment_score":-0.16723333299160004}],"sentiment":"neutral","sentiment_score":-0.16723333299160004,"channel":1,"num_words":1,"start":34.73,"end":34.97},{"sentences":[{"text":"was","start":34.84,"end":35.0,"sentiment":"neutral","sentiment_score":-0.13350442051887512}],"sentiment":"neutral","sentiment_score":-0.13350442051887512,"channel":0,"num_words":1,"start":34.84,"end":35.0},{"sentences":[{"text":"I'm","start":34.97,"end":35.05,"sentiment":"neutral","sentiment_score":-0.12213639914989471}],"sentiment":"neutral","sentiment_score":-0.12213639914989471,"channel":1,"num_words":1,"start":34.97,"end":35.05},{"sentences":[{"text":"the","start":35.0,"end":35.16,"sentiment":"neutral","sentiment_score":-0.1490943878889084}],"sentiment":"neutral","sentiment_score":-0.1490943878889084,"channel":0,"num_words":1,"start":35.0,"end":35.16},{"sentences":[{"text":"busy.","start":35.05,"end":35.55,"sentiment":"neutral","sentiment_score":-0.05225485563278198}],"sentiment":"neutral","sentiment_score":-0.05225485563278198,"channel":1,"num_words":1,"start":35.05,"end":35.55},{"sentences":[{"text":"offering?","start":35.16,"end":35.66,"sentiment":"neutral","sentiment_score":0.0010664835572242737}],"sentiment":"neutral","sentiment_score":0.0010664835572242737,"channel":0,"num_words":1,"start":35.16,"end":35.66},{"sentences":[{"text":"The 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mhmm.","start":1265.6449,"end":1267.585,"sentiment":"neutral","sentiment_score":-0.02852825913578272}],"sentiment":"neutral","sentiment_score":-0.02852825913578272,"channel":0,"num_words":3,"start":1265.6449,"end":1267.585},{"sentences":[{"text":"Okay?","start":1267.3451,"end":1267.8451,"sentiment":"neutral","sentiment_score":0.02706020884215832}],"sentiment":"neutral","sentiment_score":0.02706020884215832,"channel":1,"num_words":1,"start":1267.3451,"end":1267.8451},{"sentences":[{"text":"Yep.","start":1267.725,"end":1268.225,"sentiment":"neutral","sentiment_score":0.06812288612127304}],"sentiment":"neutral","sentiment_score":0.06812288612127304,"channel":0,"num_words":1,"start":1267.725,"end":1268.225},{"sentences":[{"text":"We'll","start":1269.185,"end":1269.425,"sentiment":"neutral","sentiment_score":0.049768730998039246}],"sentiment":"neutral","sentiment_score":0.049768730998039246,"channel":1,"num_words":1,"start":1269.185,"end":1269.425},{"sentences":[{"text":"Alright.","start":1269.325,"end":1269.725,"sentiment":"neutral","sentiment_score":0.08014831691980362}],"sentiment":"neutral","sentiment_score":0.08014831691980362,"channel":0,"num_words":1,"start":1269.325,"end":1269.725},{"sentences":[{"text":"talk.","start":1269.425,"end":1269.925,"sentiment":"neutral","sentiment_score":0.10186776518821716}],"sentiment":"neutral","sentiment_score":0.10186776518821716,"channel":1,"num_words":1,"start":1269.425,"end":1269.925},{"sentences":[{"text":"No worries.","start":1269.725,"end":1270.2849,"sentiment":"neutral","sentiment_score":0.08157534897327423},{"text":"I'll let you know about this.","start":1270.2849,"end":1271.5529,"sentiment":"neutral","sentiment_score":0.16142150511344275}],"sentiment":"neutral","sentiment_score":0.1414599660784006,"channel":0,"num_words":8,"start":1269.725,"end":1271.5529},{"sentences":[{"text":"Yeah.","start":1272.5829,"end":1272.823,"sentiment":"neutral","sentiment_score":0.20290032029151917},{"text":"Alright.","start":1272.823,"end":1273.323,"sentiment":"neutral","sentiment_score":0.32062435150146484},{"text":"Thank you.","start":1273.6229,"end":1274.443,"sentiment":"positive","sentiment_score":0.7352708578109741}],"sentiment":"positive","sentiment_score":0.49851659685373306,"channel":1,"num_words":4,"start":1272.5829,"end":1274.443},{"sentences":[{"text":"Thanks, mate.","start":1275.7129,"end":1276.6129,"sentiment":"positive","sentiment_score":0.6897128522396088}],"sentiment":"positive","sentiment_score":0.6897128522396088,"channel":0,"num_words":2,"start":1275.7129,"end":1276.6129},{"sentences":[{"text":"Bye.","start":1276.5029,"end":1276.903,"sentiment":"positive","sentiment_score":0.4384580552577973},{"text":"No worries.","start":1276.903,"end":1277.303,"sentiment":"neutral","sentiment_score":0.163891039788723},{"text":"Bye.","start":1277.303,"end":1277.803,"sentiment":"neutral","sentiment_score":0.19843533635139465}],"sentiment":"neutral","sentiment_score":0.24116886779665947,"channel":1,"num_words":4,"start":1276.5029,"end":1277.803},{"sentences":[{"text":"I'll send you the invite for tomorrow.","start":1277.6328,"end":1279.0079,"sentiment":"neutral","sentiment_score":0.27634781918355394}],"sentiment":"neutral","sentiment_score":0.27634781918355394,"channel":0,"num_words":7,"start":1277.6328,"end":1279.0079}]},"summary":{"result":"success","short":"The customer wants to connect their website to lead generation CRM and the agent explains the cost and features of the cloud phone system, including unlimited calls and text messages. The system is built for businesses and allows for unlimited calls and text messages, and is integrated with other CRM systems. The agent emphasizes the importance of managing paperwork and setting up a salary for customers who may be rude or rude in certain situations. They schedule a call to discuss further details and paperwork and emphasize the importance of giving the customer the information and setting up a salary."},"intents":{"segments":[{"text":"You you know the jobs, the solar, we have a lot of paperwork to do. Yeah? Right.","start_word":530,"end_word":546,"intents":[{"intent":"Document documents","confidence_score":0.000028029048}]},{"text":"And what we do is what like, whoever has that, like, you just need to install an app and you have login details. You need to log in in that software, Yeah.","start_word":694,"end_word":725,"intents":[{"intent":"Install app","confidence_score":0.29662913},{"intent":"Describe app","confidence_score":0.029546581},{"intent":"Confirm app installation","confidence_score":0.014354983}]},{"text":"and you can make calls all over Australia unlimited. And you can receive calls as well. If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call. So if you're not able to answer, they can answer the call and they can That's handle amazing.","start_word":725,"end_word":794,"intents":[{"intent":"Access calls","confidence_score":0.037667595},{"intent":"Manage calls","confidence_score":0.02381853},{"intent":"Report phone calls","confidence_score":0.0058760624}]},{"text":"This cloud phone system cost $1 a day, which is Yeah.","start_word":868,"end_word":878,"intents":[{"intent":"Describe cost","confidence_score":0.00040032138}]},{"text":"This cloud phone system cost $1 a day, which is Yeah. 30 Yeah. dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day. No.","start_word":868,"end_word":904,"intents":[{"intent":"Ask about pricing","confidence_score":0.009874064}]},{"text":"How much is the setup and how much is you said a dollar a day? $1 a day.","start_word":906,"end_word":923,"intents":[{"intent":"Ask about setup","confidence_score":0.00039562897}]},{"text":"and the app is gonna belong to me or still has to belong to you? Yeah.","start_word":951,"end_word":966,"intents":[{"intent":"Inform about app ownership","confidence_score":0.00094664557}]},{"text":"That will be you have you need to install the app. We will give you credentials, like your username, password. You just need to log in, and you can make calls and receive calls. And you can give that access to your friend as well, your wife, anyone. And Yeah.","start_word":968,"end_word":1017,"intents":[{"intent":"Provide password","confidence_score":0.015033914},{"intent":"Provide access","confidence_score":0.042076387}]},{"text":"that system?","start_word":1114,"end_word":1115,"intents":[{"intent":"Connect integration with dr. harry","confidence_score":0.00850186}]},{"text":"I need to talk to Harry about this. Like, he was talking about any CRM if we can do it for him. There's one more go high level main go high level CRM. So I need to talk about this to him. Okay. Tell me.","start_word":1201,"end_word":1245,"intents":[{"intent":"Discuss crm","confidence_score":0.102564596}]},{"text":"So this software, it just explained to me, give me more information. This software, you're talking about the the CRM. The CRM is how it works. Mhmm.","start_word":1325,"end_word":1351,"intents":[{"intent":"Understand CRM functionality","confidence_score":0.008310454}]},{"text":"So you get your lead saved in your CRM, so you can just go there. You can see what the customer is after.","start_word":1389,"end_word":1411,"intents":[{"intent":"Save lead","confidence_score":0.25286674}]},{"text":"Do you have also, like, automated SEO? Sorry?","start_word":1758,"end_word":1765,"intents":[{"intent":"Automate leads","confidence_score":0.0011728475}]},{"text":"You said to me you do have a SEO. Yeah? Yep.","start_word":1771,"end_word":1781,"intents":[{"intent":"Promote seo services","confidence_score":0.009253228}]},{"text":"Send me that messaging. We'll see that.","start_word":2167,"end_word":2173,"intents":[{"intent":"Send message","confidence_score":0.02251113}]},{"text":"we can talk about marketing as well, how to get leads for your business. Yeah. Yep.","start_word":2185,"end_word":2200,"intents":[{"intent":"Get leads","confidence_score":0.04074346}]},{"text":"Paperwork, you you need someone who can handle all your paperwork. You know? Like, Yeah. you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that. Yeah. Okay.","start_word":2239,"end_word":2278,"intents":[{"intent":"Handle paperwork","confidence_score":0.9083623}]},{"text":"I we can discuss about this phone system.","start_word":2413,"end_word":2420,"intents":[{"intent":"Schedule phone system discussion","confidence_score":0.011981032}]},{"text":"So tomorrow what time? Tomorrow, anytime.","start_word":2503,"end_word":2508,"intents":[{"intent":"Schedule appointment","confidence_score":0.031877648}]}]},"sentiments":{"segments":[{"text":"Hey again, brother. Hello, miss Brown, listen, brother.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.23925916850566864},{"text":"How are you?","start_word":8,"end_word":10,"sentiment":"positive","sentiment_score":0.34591469168663025},{"text":"How are you?","start_word":11,"end_word":13,"sentiment":"neutral","sentiment_score":0.29460158944129944},{"text":"I was actually Doing thinking very well.","start_word":14,"end_word":20,"sentiment":"positive","sentiment_score":0.3781743049621582},{"text":"about you. Someone called me from India yesterday. He was Uh-huh. offering me the same thing. And then I said, how did you get my number? He said to me from LinkedIn. Then I said, Okay. I already did it with you know? Yeah. Uh-huh. So the he was telling me he wanna do the his offering is basically the same, and it's a bit cheaper. He Mhmm. he was straightforward. He said to me, I'm from India. And we you know? Then I said to him, Mhmm. look, What man. was I'm the busy. offering? The same, you know, like, apps and website and other Mhmm. stuff as well. Then I said to him, I already did it. You know? But look, tell me now. I think I got an email from you says the hosting or whatever. Hosting or something. Yeah? Right. Actually, But you're I hosting already paid. an when? I already paid the I don't know. I already paid for three years. That the domain is different, is it? Domain is different and hosting is different. Yeah. Okay. Now I have to pay for what? Your hosting and domain, like, both are for renewal. Hosting is No. I 100 already paid. dollar. I already paid. I already paid. I Okay. don't know the I don't know. I paid something from the government. Directly, I paid to the So so what can you did please you pay check? for? I don't know. It's an email came to me. It says Uh-huh. it's When getting when expired did you pay? blah blah blah blah. It says getting expired. Mhmm. I'm not sure. Is it was it the domain? Was it the hosting? So something Okay. to do with something to do with the Internet, I believe. So I I Okay. paid it more than three months ago. Something three months ago, two months and a half ago. I paid it for three years or for five years. I I think three years I paid it already, but it was through different website, like government website or something like that. Okay.","start_word":21,"end_word":372,"sentiment":"neutral","sentiment_score":-0.04126761147794737},{"text":"That's why I I need did to not check.","start_word":373,"end_word":381,"sentiment":"negative","sentiment_score":-0.3591523766517639},{"text":"reply to your email. Alright. So okay. So domain is left now. Domain is for $15 plus GST. 15 left. 15 plus GST. $15. Yeah. Yeah. $1.05 plus Yes. GST. Yes. Yeah. I can pay that one. This is left for what? For that's it? They have to pay this one, and that's it? That's it for domain. Okay. Yep. And this is for the And whole how's year? things going? Yeah. Domain. I Yeah. Okay. I don't need know. Yeah. to Okay. check I'll do it. then. I'll do it. Send me Mhmm. the invoice. Plus, I want I wanna maybe I wanna connect my my website Mhmm. to, like, you know, leads generation CRM. You know? You guys offer clothes and stuff like that? Like, automation and or, like, I don't know how to explain this. What do you wanna do? You you tell me. Okay. You you know the jobs, the solar, we have a lot of paperwork to do. Yeah? Right. So some people, they have, like they hire, like, someone like you that does all the paperwork for them, so they give access. Okay? And some people, they say, no. I want to use the Internet. I mean, AI. Okay? Automations. And I already did something, but I wanna see if you guys offer other companies same. Did you did you fix anything like that? So you want someone to manage your paperwork and all that? Yes. Yes. For example, how you do the paperwork, grid connection, you know, customers answer call you, Mhmm. and then and then the the system will answer your phone call Mhmm. and then send AI a message. assistant. Okay. Yeah. Something like that. Like, So, chatbot and actually, right now, what we are doing is, I think we have a cloud phone system. yes. So it's a cloud based model. And what we do is what like, whoever has that, like, you just need to install an app and you have login details. You need to log in in that software, Yeah.","start_word":382,"end_word":724,"sentiment":"neutral","sentiment_score":0.06260558109154854},{"text":"and you can make calls all over Australia unlimited.","start_word":725,"end_word":733,"sentiment":"positive","sentiment_score":0.3614448308944702},{"text":"And you can receive calls as well. If you got a call from a customer and you are not able to answer that, so someone, your colleague, your wife, your friend, anyone who has the login details, even they will receive the call. So if you're not able to answer, they can answer the call and they can That's handle amazing. the customer. Yes? Yep. Okay.","start_word":734,"end_word":799,"sentiment":"neutral","sentiment_score":0.1588873416185379},{"text":"Sounds good.","start_word":800,"end_word":801,"sentiment":"positive","sentiment_score":0.47461485862731934},{"text":"And this is for the customers. Yeah? What about emails? Yep. Emails, you need to answer or, like, you emails is not available over there. SMS is there, like SMS, Yeah. text messages. You Yeah. can But do the email text messages we can service as yeah. Can we connect well. this And app to, for example, Claude? First of all, how much this one cost? This cloud phone system cost $1 a day, which is Yeah. 30 Yeah. dollar a month, and there is something one time setup fee for that, and then you just get $1 a day every day. No. No. How much is the setup and how much is you said a dollar a day? $1 a day. Okay. Like, $30 a month. Thirty days, $30.30 dollar. Yeah. $3.65 a year. No problem. Mhmm. And that's it? This is Yep. only for That's the it. and the app is gonna belong to me or still has to belong to you? Yeah. Yeah. That will be you have you need to install the app. We will give you credentials, like your username, password. You just need to log in, and you can make calls and receive calls. And you can give that access to your friend as well, your wife, anyone. And Yeah. when you're not able to answer, when customer calls, your both phones will ring. Yeah. Your your Okay. phone as well and your wife's phone as well. So when you're not able to answer, your wife can answer and she can handle calls or this this this is like so you don't Yeah. miss calls from customers. Okay. You can set up also, like, a voice mail a voice Yep. message. You can set up voice mails voice mail as well in that. And we Can we are working connect on can we the connect integration. that system? Can we connect it, for example, to another system? Like, for example, if for example, if I give you guys do the leads and CRM. They have they have, like, a CRM. See, Adam, currently, you are using Microsoft Dynamics three sixty five. Which one are you using?","start_word":802,"end_word":1163,"sentiment":"neutral","sentiment_score":0.03062219065433955},{"text":"I cannot hear you.","start_word":1164,"end_word":1167,"sentiment":"negative","sentiment_score":-0.5180984139442444},{"text":"Dynamics three sixty five, like, when someone fills a a, like, form on the website or yep. So you get a lead in your Dynamics three sixty five. It's it's a vast CRM. I need to talk to Harry about this. Like, he was talking about any CRM if we can do it for him. There's one more go high level main go high level CRM. So I need to talk about this to him. Okay. Tell me. What is it? Mhmm. It's a CRM, like, where you manage leads, you take follow ups, automation, there is AI assistant, everything in that. I go high level. And Microsoft three sixty five, you get like, you also get full automation, you know? And you get leads, you get all the details. So where's your lead right now? Is it a qualified lead? It's a warm lead. Have you talked to the lead? So everything is there in this. So this software, it just explained to me, give me more information. This software, you're talking about the the CRM. The CRM is how it works. Mhmm. See, you need to just integrate it. You just need to what Yes. happens Integrated? when a Yeah. cuss yep. When a customer fills a form on your website, so that lead comes into your CRM. Alright? So you get your lead saved in your CRM, so you can just go there. You can see what the customer is after. They will fill up the form. You'll get your number.","start_word":1168,"end_word":1421,"sentiment":"neutral","sentiment_score":0.0304608553589329},{"text":"You can call from there, then you can just mark them, like, this is a warm lead. This is a qualified lead. You can rate them.","start_word":1422,"end_word":1447,"sentiment":"positive","sentiment_score":0.4496730268001557},{"text":"And Okay. yep. So where's the lead right now standing? Like, is it a closed one? Have you sent the proposal? Everything. Okay. So at the meantime, you have this CRM. Do you what's the name of the CRM? Dynamics three sixty five. If you can send me that one. So this one It's this CRM a Microsoft is belong belong to you. Yeah? Or you're buying it it's and a then Microsoft. you It's a Microsoft ah, Microsoft. yeah. Okay. CRM. Okay. So the Microsoft, Yep. of course, is integrated with Facebook and and other CRM. Yeah? Or other Yep. and Let's when take it says them. next level next level, what I get? So I get this form or a so I connected my website to this CRM and then plus that cloud message cloud whatever app integrated The together? Apple no. No. No. The CRM and this is not integrated together. Okay. So that one, just Yep. just call. So when someone call you, Mhmm. and then because Yep. you're busy honestly, yeah. We're Like, having whoever a lot of has that phone number access, like, the login details, the phone will ring to all of them and whoever is available, they can answer that call. And no one if no one answered, they will get automatically message? And you can set up a voice mail. So if no one answers, they will get a voice mail. Like, we are busy. Leave your name, number, whatever the voice mail is. What about the leads? How we, you know, get the good leads? You guys selling leads or helping other customers to get leads? So gate leads, you need to do marketing, run ads, website optimization, branding. So that's how you get leads. Like Facebook ads, Google ads, LinkedIn outreach. Then what we do, like, website SEO. Content. Do you have also, like, automated SEO? Sorry? You have SEO before? You said to me you do have a SEO. Yeah? Yep. We do have an SEO team, in house team who does SEO. And, yeah, they help your website to get ranked, you know, like, when someone Yeah. Yeah. searched for, like, a battery supplier near me or solar installer.","start_word":1448,"end_word":1819,"sentiment":"neutral","sentiment_score":0.02368462892431986},{"text":"So when your website is ranking, they it gets on the first page.","start_word":1820,"end_word":1832,"sentiment":"positive","sentiment_score":0.33451148867607117},{"text":"Then customer goes in there. They see the content. They see pricing.","start_word":1833,"end_word":1844,"sentiment":"neutral","sentiment_score":0.22769556939601895},{"text":"If they like it or this one is nice, they go there and then they make an inquiry. This is how you get leads. And this is a long term process, SEO, you know.","start_word":1845,"end_word":1878,"sentiment":"positive","sentiment_score":0.3979531228542328},{"text":"Yeah. And for immediate results, you go for Facebook ads, Google ads. You need to create campaigns, creatives for Facebook and Google. Mhmm. So yep. Yeah. That's the old way of doing it, but Let me know what time are you available. Anytime this week or next week, we can hop on to a call. We can discuss all your requirements.","start_word":1879,"end_word":1939,"sentiment":"neutral","sentiment_score":0.11656749993562698},{"text":"We can go through it and see what we can do for you.","start_word":1940,"end_word":1952,"sentiment":"positive","sentiment_score":0.3463183343410492},{"text":"Also, I can Yeah. Okay. show you the demo as well for the cloud phone system. We are offering free demo so you can just Yeah. use So the it 1 and dollar, the CTA, experience it. if I if I go if I wanna go ahead now, if you can please find out for me, send me that information, and then find out if we can integrate it or or that we we don't need to integrate it, for example. For example, if someone I so people normally, they go to the website, or if we if we can put the page what do you call this page something? Page. Mhmm. Yeah. Landing page. Yeah. And then the landing page, just make it simple. I don't know, man.","start_word":1953,"end_word":2081,"sentiment":"neutral","sentiment_score":0.07583990693092346},{"text":"I think I should start doing this because now the job is very quiet, and we we are struggling.","start_word":2082,"end_word":2100,"sentiment":"negative","sentiment_score":-0.35081881284713745},{"text":"You know? I don't know other companies, but yeah. So that's what I was asking. Is this if you're available anytime, like, fifteen to twenty minutes, we can jump on call.","start_word":2101,"end_word":2131,"sentiment":"neutral","sentiment_score":0.006029357202351093},{"text":"I can show you demo as well how the phone system works.","start_word":2132,"end_word":2143,"sentiment":"positive","sentiment_score":0.3816712200641632},{"text":"I can give you a free access.","start_word":2144,"end_word":2150,"sentiment":"neutral","sentiment_score":0.25510433316230774},{"text":"You can use an experience. If you like it, you go ahead or else yeah.","start_word":2151,"end_word":2165,"sentiment":"positive","sentiment_score":0.43350186944007874},{"text":"Okay. Send me that messaging. We'll see that. And then I like something maybe a little bit And more. we can talk about marketing as well, how to get leads for your business. Yeah. Yep. And also, I need that system. Do you guys sell a system to the companies solar companies? So that's all the paperwork for you or no? No one have that one. It's a For bit complicated. paperwork yeah. Paperwork, you you need someone who can handle all your paperwork. You know? Like, Yeah. you need to hire someone and, yeah, he can do all the papers, customer handling, and, yep, you need someone to do that. Yeah. Okay. You can send me. If you have friends from, you know, from India, they do that. Just find out. Mhmm. They have to be experienced. They do all the grid connection and, you know, preapproval approval and stuff like that. And, also, once we finish the job, they organize emails. You know? Yeah. And Customer just handling, check. email, proposal Yeah. creation, Yeah. And they do follow-up. also the design, Mhmm. the follow-up, the sender proposal. Hello, sir? Hello, Design? Eddie. What kind of design? Yeah. Nice. Yeah. Yeah. Okay. Sorry? You Mhmm. know, like that. Yeah. Just find from your friends, and then we'll see. Done. No. She bought that. Done? Sure. So mhmm. So what will is this what as I asked you, are you available anytime for fifteen to twenty minutes? I we can discuss about this phone system. Because we need to The show you, you know, the the dashboard, how no. it works, Not now. and Now I'm you at can work. I think not tomorrow now. is Maybe raining. mhmm. Tomorrow Tomorrow or or, next yeah, week. tomorrow or Friday is perfect. Even tomorrow, we can do it. Mhmm. Done? Then Tomorrow we can what talk. time? But just send me now the information about that app. It will handle the telephone calls and you know? Mhmm. Okay. So tomorrow what time? Tomorrow, anytime. No problem. I mean oh, Eleven two something. AM works for you? Eleven Eleven. AM? Yeah. Yeah.","start_word":2166,"end_word":2525,"sentiment":"neutral","sentiment_score":0.04555899075542887},{"text":"Perfect. Alright.","start_word":2526,"end_word":2527,"sentiment":"positive","sentiment_score":0.4186372756958008},{"text":"No worries.","start_word":2528,"end_word":2529,"sentiment":"neutral","sentiment_score":0.3216436505317688},{"text":"So we'll send you an invite on your email for tomorrow, 11AM, and we can discuss things for you.","start_word":2530,"end_word":2548,"sentiment":"positive","sentiment_score":0.3853115439414978},{"text":"Alright? And, also, I look out for the person, anyone, like, who can manage your paperwork, emails, and customers. Yeah. Yeah. Someone he trusts someone. He's experienced. Mhmm.","start_word":2549,"end_word":2576,"sentiment":"neutral","sentiment_score":0.07476093620061874},{"text":"I don't wanna someone has to be professional.","start_word":2577,"end_word":2584,"sentiment":"negative","sentiment_score":-0.414813369512558},{"text":"Yeah?","start_word":2585,"end_word":2585,"sentiment":"neutral","sentiment_score":-0.18931980431079865},{"text":"Because Like in if someone, for example, is dealing with a customer, and then if the customer is rude, and then mhmm.","start_word":2586,"end_word":2607,"sentiment":"negative","sentiment_score":-0.33433428406715393},{"text":"if he's getting So how he's to gonna manage swear at the him m. Yeah. Because no. No. Because, look, some customers have issues. Yeah. Have mental issues. Have problems. Yeah. So then they swear. Yeah. Some people, they get to swear. You know? F f f f. So he has to handle that. You know? If he's gonna tell me that Right. no. No. You tell me you just send me Mhmm. the, you know, the cast the person, then someone like his most of the Indians are good, but look. You never know because I know someone who hire Mhmm.","start_word":2608,"end_word":2709,"sentiment":"neutral","sentiment_score":-0.2484922707080841},{"text":"someone from India, and then he's he lost his business because of one person.","start_word":2710,"end_word":2723,"sentiment":"negative","sentiment_score":-0.3729211986064911},{"text":"You know? And then Mhmm.","start_word":2724,"end_word":2728,"sentiment":"neutral","sentiment_score":-0.22934719920158383},{"text":"then that guy, he already shut down his business. They wanna go court this and that, and they was they swear unto each other.","start_word":2729,"end_word":2752,"sentiment":"negative","sentiment_score":-0.3868289887905121},{"text":"Where So was if they want it's all the and then the the customer, he was you know, it from? he have issue.","start_word":2753,"end_word":2775,"sentiment":"neutral","sentiment_score":-0.2506731152534485},{"text":"And that guy, he didn't solve his issue. He started swearing this and that.","start_word":2776,"end_word":2789,"sentiment":"negative","sentiment_score":-0.5019100904464722},{"text":"And then this guy didn't Mhmm. you know? So if customer is he got issue, you know, you can tell, look, man, I I understand your frustration. Blah blah blah blah blah. I have to be professional, then I'm gonna get the boss and the manager to call his supervisor to call him. You know? You have to hold him like that, then you just push it Right. to the, you know, to the right person.","start_word":2790,"end_word":2865,"sentiment":"neutral","sentiment_score":-0.23339708933704775},{"text":"Not to start, you know, taking it personally and then start to swear him back to the customer. This is unprofessional. You know what I mean?","start_word":2866,"end_word":2891,"sentiment":"negative","sentiment_score":-0.5924426317214966},{"text":"Right. If he's trying if if he if I but I think I don't think the way I'm gonna give any phone calls to the person there because we're gonna have this app now, the cloud. You know? That's Mhmm. the thing is gonna solve our problem. Right. But just do the paperwork. So right. Well, I understand. So just it is just for the information. Like, what sort of budget do you have in your mind? No. So I when had no I idea. get someone to so when I get someone, I can tell him, like, this is the thing and this is, yeah, his offering. Honestly, I don't know. I I know one of my friends. He already got someone and doing it for him. But because I know you, I said I better ask you first, then you give me the prices. You know? Then I'll Mhmm. see whether I can you know? And that's If what it's I was good asking for if me. you had any numbers in your mind so it would be easy, you know, to tell someone, like, this is the offer and this is the work you need to do. Yep. No. Because I know that overseas is gonna be cheaper. But look, when you start in your own when you start in your Mhmm. own, you're not gonna have a lot of jobs. I'm not gonna give him a lot of jobs, but we can set up, like, a salary. You Yeah. That's what I was asking. Like, what sort know? of numbers? Any numbers in your mind? You have to tell me. You have to tell me, for example, how might they charge you at the company. Oh, You okay. know? Then I'll see. Then I'll tell him, look. Maybe we can go for a job. You know? Done. Let me So go now. for now mhmm. Okay? Yep. We'll Alright. talk. No worries. I'll let you know about this. Yeah. Alright.","start_word":2892,"end_word":3225,"sentiment":"neutral","sentiment_score":-0.051387583803452416},{"text":"Thank you. Thanks, mate. Bye.","start_word":3226,"end_word":3230,"sentiment":"positive","sentiment_score":0.6304290294647217},{"text":"No worries. Bye. I'll send you the invite for tomorrow.","start_word":3231,"end_word":3240,"sentiment":"neutral","sentiment_score":0.2758866548538208}],"average":{"sentiment":"neutral","sentiment_score":0.007737406437229646}}}}