{"metadata":{"transaction_key":"deprecated","request_id":"019ed38a-8173-7fb3-913d-92fdfea41bbc","sha256":"11d80ff7e651faa234e193989cf7295c5f21aa6233ade453b47e0bdb9d36cd4d","created":"2026-06-17T03:05:31.118Z","duration":20.663937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Vince DeChiara. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"vince","start":2.6399999,"end":3.1399999,"confidence":0.9863281,"punctuated_word":"Vince","sentiment":"neutral","sentiment_score":0.06927415728569031},{"word":"dechiara","start":3.36,"end":3.86,"confidence":0.7112793,"punctuated_word":"DeChiara.","sentiment":"neutral","sentiment_score":0.03897090256214142},{"word":"is","start":4.72,"end":4.88,"confidence":0.9970703,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.000135764479637146},{"word":"on","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.009612537920475006},{"word":"the","start":5.04,"end":5.12,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.044153593480587006},{"word":"phone","start":5.12,"end":5.44,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.07096648961305618},{"word":"right","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.01192694902420044},{"word":"now","start":5.68,"end":6.16,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.06778760254383087},{"word":"please","start":6.16,"end":6.56,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2672550082206726},{"word":"leave","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2573978304862976},{"word":"a","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3067154884338379},{"word":"detailed","start":6.8799996,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.3215441405773163},{"word":"message","start":7.2799997,"end":7.7599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3722244501113891},{"word":"after","start":7.7599998,"end":8.08,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.3115388751029968},{"word":"the","start":8.08,"end":8.24,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39275407791137695},{"word":"tone","start":8.24,"end":8.678875,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2761497497558594},{"word":"when","start":8.758875,"end":8.998875,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.13530729711055756},{"word":"you","start":8.998875,"end":9.078875,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12382671982049942},{"word":"have","start":9.078875,"end":9.1588745,"confidence":0.99121094,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.15497452020645142},{"word":"finished","start":9.1588745,"end":9.638875,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.20676782727241516},{"word":"recording","start":9.638875,"end":10.138875,"confidence":0.99853516,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.14512135088443756},{"word":"you","start":10.198875,"end":10.358875,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.10998609662055968},{"word":"may","start":10.358875,"end":10.518875,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.11483053863048552},{"word":"hang","start":10.518875,"end":10.758875,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.14205998182296753},{"word":"up","start":10.758875,"end":10.998875,"confidence":0.7871094,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.09161095321178436},{"word":"or","start":10.998875,"end":11.238874,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.1127987504005432},{"word":"press","start":11.238874,"end":11.478875,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.10452164709568024},{"word":"1","start":11.478875,"end":11.718875,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.06558184325695038},{"word":"for","start":11.718875,"end":11.958875,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08504580706357956},{"word":"more","start":11.958875,"end":12.118875,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.05796551704406738},{"word":"options","start":12.118875,"end":12.618875,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.035383693873882294}],"paragraphs":{"transcript":"\nVince DeChiara. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Vince DeChiara.","start":2.6399999,"end":3.86,"sentiment":"neutral","sentiment_score":0.05412252992391586},{"text":"Is on the phone right now.","start":4.72,"end":6.16,"sentiment":"neutral","sentiment_score":-0.03089297687013944},{"text":"Please leave a detailed message after the tone.","start":6.16,"end":8.678875,"sentiment":"neutral","sentiment_score":-0.31319745257496834},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.758875,"end":12.618875,"sentiment":"neutral","sentiment_score":-0.11238550295432409}],"sentiment":"neutral","sentiment_score":-0.13769274084798752,"num_words":31,"start":2.6399999,"end":12.618875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Vince DeChiara. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Vince DeChiara.","start":2.6399999,"end":3.86,"sentiment":"neutral","sentiment_score":0.05412252992391586},{"text":"Is on the phone right now.","start":4.72,"end":6.16,"sentiment":"neutral","sentiment_score":-0.03089297687013944},{"text":"Please leave a detailed message after the tone.","start":6.16,"end":8.678875,"sentiment":"neutral","sentiment_score":-0.31319745257496834},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.758875,"end":12.618875,"sentiment":"neutral","sentiment_score":-0.11238550295432409}],"sentiment":"neutral","sentiment_score":-0.13769274084798752,"channel":1,"num_words":31,"start":2.6399999,"end":12.618875}]},"summary":{"result":"success","short":"Vince DeChiara. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":16,"end_word":30,"intents":[{"intent":"Leave message","confidence_score":0.6837668}]}]},"sentiments":{"segments":[{"text":"Vince DeChiara. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":0,"end_word":30,"sentiment":"neutral","sentiment_score":-0.12056010216474532}],"average":{"sentiment":"neutral","sentiment_score":-0.12056010110037668}}}}