{"metadata":{"transaction_key":"deprecated","request_id":"019fb050-8bdb-7550-98db-19ce34cf16d9","sha256":"23f1746b22a6d465c79fadc0190e22d143bf20ef3c064fa0a9c70d1e20e095eb","created":"2026-07-29T23:58:17.666Z","duration":11.735937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","confidence":1.0,"words":[{"word":"person","start":0.32,"end":0.56,"confidence":0.55078125,"punctuated_word":"Person","sentiment":"negative","sentiment_score":-0.7206487655639648},{"word":"you","start":0.56,"end":0.71999997,"confidence":0.9970703,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7571837902069092},{"word":"have","start":0.71999997,"end":0.96,"confidence":0.99902344,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.8238494992256165},{"word":"called","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8112660050392151},{"word":"is","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8614686131477356},{"word":"not","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8489187359809875},{"word":"available","start":1.68,"end":2.1799998,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8229588270187378},{"word":"please","start":2.6399999,"end":3.04,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7140186429023743},{"word":"leave","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5904636979103088},{"word":"a","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6562161445617676},{"word":"short","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4980494678020478},{"word":"ten","start":3.84,"end":4.16,"confidence":0.97314453,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.638921856880188},{"word":"second","start":4.16,"end":4.64,"confidence":0.9970703,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.6484461426734924},{"word":"message","start":4.64,"end":5.12,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.621797502040863},{"word":"after","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4024080038070678},{"word":"the","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5444054007530212},{"word":"tone","start":5.52,"end":5.92,"confidence":0.9526367,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.48879551887512207},{"word":"and","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5525122284889221},{"word":"we'll","start":6.08,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5386477708816528},{"word":"send","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4611082971096039},{"word":"the","start":6.48,"end":6.64,"confidence":0.92333984,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4573545157909394},{"word":"message","start":6.64,"end":7.04,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3694473206996918},{"word":"as","start":7.04,"end":7.2,"confidence":0.99902344,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.40684956312179565},{"word":"a","start":7.2,"end":7.2799997,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4973733127117157},{"word":"text","start":7.2799997,"end":7.7799997,"confidence":1.0,"punctuated_word":"text.","sentiment":"neutral","sentiment_score":-0.28961381316185}],"paragraphs":{"transcript":"\nPerson you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"Person you have called is not available.","start":0.32,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8066134623118809},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.6399999,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.5209127333429124}],"sentiment":"negative","sentiment_score":-0.6009089374542236,"num_words":25,"start":0.32,"end":7.7799997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"Person you have called is not available.","start":0.32,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8066134623118809},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.6399999,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.5209127333429124}],"sentiment":"negative","sentiment_score":-0.6009089374542236,"channel":1,"num_words":25,"start":0.32,"end":7.7799997}]},"summary":{"result":"success","short":"Person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":7,"end_word":24,"intents":[{"intent":"Send message","confidence_score":0.10923489}]}]},"sentiments":{"segments":[{"text":"Person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":0,"end_word":24,"sentiment":"negative","sentiment_score":-0.5990820527076721}],"average":{"sentiment":"negative","sentiment_score":-0.599082022002249}}}}