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Thank you so much for calling Airtel accounts. How may I help you today? This is Airtel Australia, a Internet service provider in Australia. Are you pertaining to your Indian phone number?\n\nOh, we don't have any idea in reference with that because we are a separate company. We don't cater that thing. Yeah. You have to call your local network, which is Airtel India, to get support. Yeah.\n\nIndia. India. Airtel India, and this is Airtel Australia. What we do is to provide Internet service provider and a mobile plan services in Australia. Airtel Australia.\n\nWe provide Internet service within Australia. Yeah. Mhmm. We do have a lot of monthly plan. It's this it's based on your service address.\n\nIf you would like to check, we have our official website, which is airtel.net.au. You will be able to check our different plans offer. Okay? Alright. You're welcome.\n\nHave a good one, and be safe. 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Thank you. Are you Airtel, the telephone company? I think I've got a Indian phone, telephone number. And for in order to recharge, we need to have a special Australia, what do you call roaming, is it? Oh. Oh, I see. I see. Who who will call in to get some information about recharging Airtel? That is DO India, d o. Oh, I said look for Internet India. Okay. So can I ask you, madam, do you have Internet service in Australia with the account? I understand. What is the monthly because I I'm in Australia, and I didn't know that you have Internet. What is your monthly plan? How much is it? Okay. Yes. Okay. Okay. I'll do that. Thank you. Thank you. Thank you. 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Thank you. Are you Airtel, the telephone company? I think I've got a Indian phone, telephone number. And for in order to recharge, we need to have a special Australia, what do you call roaming, is it?\n\nOh. Oh, I see. I see. Who who will call in to get some information about recharging Airtel? That is DO India, d o.\n\nOh, I said look for Internet India. Okay. So can I ask you, madam, do you have Internet service in Australia with the account? I understand. What is the monthly because I I'm in Australia, and I didn't know that you have Internet.\n\nWhat is your monthly plan? How much is it? Okay. Yes. Okay.\n\nOkay. I'll do that. Thank you. Thank you. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":4.48,"end":4.88,"sentiment":"neutral","sentiment_score":0.13493689894676208},{"text":"Thank you.","start":4.88,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.23673385381698608},{"text":"Are you Airtel, the telephone company?","start":5.3599997,"end":8.18,"sentiment":"neutral","sentiment_score":0.024351368192583323},{"text":"I think I've got a Indian phone, telephone number.","start":16.695,"end":21.275,"sentiment":"neutral","sentiment_score":0.0013135992760200882},{"text":"And for in order to recharge, we need to have a special Australia, what do you call roaming, is it?","start":21.895,"end":30.61,"sentiment":"neutral","sentiment_score":-0.0048798406787682325}],"sentiment":"neutral","sentiment_score":0.017598378832764484,"num_words":38,"start":4.48,"end":30.61},{"sentences":[{"text":"Oh.","start":36.59,"end":37.09,"sentiment":"neutral","sentiment_score":-0.08912326395511627},{"text":"Oh, I see.","start":37.71,"end":38.59,"sentiment":"neutral","sentiment_score":-0.062237448990345},{"text":"I see.","start":38.59,"end":39.33,"sentiment":"neutral","sentiment_score":-0.037451257929205894},{"text":"Who who will call in to get some information about recharging Airtel?","start":39.39,"end":44.345,"sentiment":"neutral","sentiment_score":-0.023422492823253076},{"text":"That is DO India, d o.","start":52.325,"end":55.465,"sentiment":"neutral","sentiment_score":-0.00016140087973326442}],"sentiment":"neutral","sentiment_score":-0.026365685247583315,"num_words":24,"start":36.59,"end":55.465},{"sentences":[{"text":"Oh, I said look for Internet India.","start":59.8,"end":62.3,"sentiment":"neutral","sentiment_score":0.0019066586558307921},{"text":"Okay.","start":63.72,"end":64.22,"sentiment":"neutral","sentiment_score":0.0017925938591361046},{"text":"So can I ask you, madam, do you have Internet service in Australia with the account?","start":64.520004,"end":70.22,"sentiment":"neutral","sentiment_score":0.0004600828106049448},{"text":"I understand.","start":77.755,"end":78.495,"sentiment":"neutral","sentiment_score":0.005747847724705934},{"text":"What is the monthly because I I'm in Australia, and I didn't know that you have Internet.","start":78.875,"end":85.295,"sentiment":"neutral","sentiment_score":-0.016855647184831256}],"sentiment":"neutral","sentiment_score":-0.005873250634257876,"num_words":43,"start":59.8,"end":85.295},{"sentences":[{"text":"What is your monthly plan?","start":85.64,"end":87.259995,"sentiment":"neutral","sentiment_score":-0.011384569853544236},{"text":"How much is it?","start":87.479996,"end":94.46,"sentiment":"neutral","sentiment_score":-0.004329259740188718},{"text":"Okay.","start":101.095,"end":101.595,"sentiment":"neutral","sentiment_score":0.02178995311260223},{"text":"Yes.","start":103.655,"end":104.155,"sentiment":"neutral","sentiment_score":0.013051552698016168},{"text":"Okay.","start":105.815,"end":106.215,"sentiment":"neutral","sentiment_score":0.02093389630317688}],"sentiment":"neutral","sentiment_score":-0.0015387071762233973,"num_words":12,"start":85.64,"end":106.215},{"sentences":[{"text":"Okay.","start":106.215,"end":106.534996,"sentiment":"neutral","sentiment_score":0.061100102961063385},{"text":"I'll do that.","start":106.534996,"end":107.095,"sentiment":"neutral","sentiment_score":0.12840806941191354},{"text":"Thank you.","start":107.095,"end":107.575,"sentiment":"neutral","sentiment_score":0.3052850067615509},{"text":"Thank you.","start":107.575,"end":108.395,"sentiment":"neutral","sentiment_score":0.3098177909851074},{"text":"Thank you.","start":108.455,"end":111.015,"sentiment":"positive","sentiment_score":0.39072079956531525}],"sentiment":"neutral","sentiment_score":0.24579715058207513,"num_words":10,"start":106.215,"end":111.015},{"sentences":[{"text":"Bye.","start":111.015,"end":111.515,"sentiment":"neutral","sentiment_score":0.18544653058052063}],"sentiment":"neutral","sentiment_score":0.18544653058052063,"num_words":1,"start":111.015,"end":111.515}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Thank you so much for calling Airtel accounts. How may I help you today?\n\nChannel 1: Hello? Thank you. Are you Airtel, the telephone company?\n\nChannel 0: This is Airtel Australia, a Internet service provider in Australia. Are you pertaining to your\n\nChannel 1: I\n\nChannel 0: Indian\n\nChannel 1: think\n\nChannel 0: phone number?\n\nChannel 1: I've got a Indian phone, telephone number. And for in order to recharge, we need to have a special Australia, what do you call roaming, is it?\n\nChannel 0: Oh, we don't have any idea in reference with that because we are a separate company. We don't\n\nChannel 1: Oh.\n\nChannel 0: cater\n\nChannel 1: Oh,\n\nChannel 0: that\n\nChannel 1: I\n\nChannel 0: thing.\n\nChannel 1: see. I see.\n\nChannel 0: Yeah.\n\nChannel 1: Who who will call in to get some information about recharging Airtel?\n\nChannel 0: You have to call your local network, which is Airtel India, to get support.\n\nChannel 1: That\n\nChannel 0: Yeah.\n\nChannel 1: is DO India, d o.\n\nChannel 0: India. India. Airtel India, and this is Airtel Australia. What\n\nChannel 1: Oh,\n\nChannel 0: we do is\n\nChannel 1: I said\n\nChannel 0: to\n\nChannel 1: look\n\nChannel 0: provide\n\nChannel 1: for Internet\n\nChannel 0: Internet\n\nChannel 1: India.\n\nChannel 0: service provider and a mobile\n\nChannel 1: Okay.\n\nChannel 0: plan services\n\nChannel 1: So\n\nChannel 0: in Australia.\n\nChannel 1: can I ask you, madam, do you have Internet service in Australia with the account?\n\nChannel 0: Airtel Australia. We provide Internet service within Australia.\n\nChannel 1: I understand. What is the monthly\n\nChannel 0: Yeah.\n\nChannel 1: because I I'm in Australia,\n\nChannel 0: Mhmm.\n\nChannel 1: and I didn't know that you have Internet. What is your monthly plan? How much\n\nChannel 0: We\n\nChannel 1: is\n\nChannel 0: do have a lot of monthly plan. It's this it's based on your service address.\n\nChannel 1: it?\n\nChannel 0: If you would like to check, we have our official website, which is airtel.net.au. You will\n\nChannel 1: Okay.\n\nChannel 0: be able to check our\n\nChannel 1: Yes.\n\nChannel 0: different plans offer.\n\nChannel 1: Okay.\n\nChannel 0: Okay?\n\nChannel 1: Okay. I'll do that. Thank you. Thank\n\nChannel 0: Alright.\n\nChannel 1: you.\n\nChannel 0: You're\n\nChannel 1: Thank\n\nChannel 0: welcome. 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And for in order to recharge, we need to have a special Australia, what do you call roaming, is it? Oh, we don't have any idea in reference with that because we are a separate company. We don't Oh. cater Oh, that I thing. see. I see. Yeah. Who who will call in to get some information about recharging Airtel? You have to call your local network, which is Airtel India, to get support. That Yeah. is DO India, d o. India. India. Airtel India, and this is Airtel Australia. What Oh, we do is I said to look provide for Internet Internet India. service provider and a mobile Okay. plan services So in Australia. can I ask you, madam, do you have Internet service in Australia with the account? Airtel Australia. We provide Internet service within Australia. I understand. What is the monthly Yeah. because I I'm in Australia, Mhmm. and I didn't know that you have Internet. What is your monthly plan? How much We is do have a lot of monthly plan. It's this it's based on your service address. it? If you would like to check, we have our official website, which is airtel.net.au. You will Okay. be able to check our Yes. different plans offer. Okay. Okay? Okay. I'll do that. Thank you. Thank Alright. you.","start_word":15,"end_word":271,"sentiment":"neutral","sentiment_score":0.00236587505787611},{"text":"You're Thank welcome. Have a good one, and be safe.","start_word":272,"end_word":281,"sentiment":"positive","sentiment_score":0.5046461820602417},{"text":"you. Bye Bye. bye.","start_word":282,"end_word":285,"sentiment":"neutral","sentiment_score":0.2034125775098801}],"average":{"sentiment":"neutral","sentiment_score":0.053238086330080495}}}}