{"metadata":{"transaction_key":"deprecated","request_id":"019fa15a-13e9-7e40-b2e4-edf61eaf2975","sha256":"add275a6bd52c6ffb483d4447b2e251faf9385b110c787b4ba1190df9ebb2ec8","created":"2026-07-27T02:18:43.656Z","duration":9.575937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is John Morenfield. Please leave a message, and I will come back to you. Thank you.","confidence":0.99902344,"words":[{"word":"this","start":1.92,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.042542941868305206},{"word":"is","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05460057407617569},{"word":"john","start":2.32,"end":2.6399999,"confidence":0.984375,"punctuated_word":"John","sentiment":"neutral","sentiment_score":0.03263375163078308},{"word":"morenfield","start":2.6399999,"end":3.1399999,"confidence":0.45263672,"punctuated_word":"Morenfield.","sentiment":"neutral","sentiment_score":0.042907632887363434},{"word":"please","start":3.9199998,"end":4.24,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1039876788854599},{"word":"leave","start":4.24,"end":4.4,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.14759118854999542},{"word":"a","start":4.4,"end":4.48,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.17740178108215332},{"word":"message","start":4.48,"end":4.7999997,"confidence":0.88720703,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.1412861943244934},{"word":"and","start":4.7999997,"end":4.88,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0586954653263092},{"word":"i","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0012044310569763184},{"word":"will","start":5.04,"end":5.12,"confidence":0.99121094,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.05993880331516266},{"word":"come","start":5.12,"end":5.3599997,"confidence":0.99609375,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.021413609385490417},{"word":"back","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.05329012870788574},{"word":"to","start":5.52,"end":5.68,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012064069509506226},{"word":"you","start":5.68,"end":6.0,"confidence":0.9970703,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.005949795246124268},{"word":"thank","start":6.0,"end":6.16,"confidence":0.99609375,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.718973696231842},{"word":"you","start":6.16,"end":6.66,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3701363205909729}],"paragraphs":{"transcript":"\nThis is John Morenfield. Please leave a message, and I will come back to you. Thank you.","paragraphs":[{"sentences":[{"text":"This is John Morenfield.","start":1.92,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.04317122511565685},{"text":"Please leave a message, and I will come back to you.","start":3.9199998,"end":6.0,"sentiment":"neutral","sentiment_score":-0.06897227330641313},{"text":"Thank you.","start":6.0,"end":6.66,"sentiment":"positive","sentiment_score":0.5445550084114075}],"sentiment":"neutral","sentiment_score":0.029594112406758702,"num_words":17,"start":1.92,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is John Morenfield. Please leave a message, and I will come back to you. Thank you.","paragraphs":[{"sentences":[{"text":"This is John Morenfield.","start":1.92,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.04317122511565685},{"text":"Please leave a message, and I will come back to you.","start":3.9199998,"end":6.0,"sentiment":"neutral","sentiment_score":-0.06897227330641313},{"text":"Thank you.","start":6.0,"end":6.66,"sentiment":"positive","sentiment_score":0.5445550084114075}],"sentiment":"neutral","sentiment_score":0.029594112406758702,"channel":1,"num_words":17,"start":1.92,"end":6.66}]},"summary":{"result":"success","short":"This is John Morenfield. Please leave a message, and I will come back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":15,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.6136573}]}]},"sentiments":{"segments":[{"text":"This is John Morenfield. Please leave a message, and I will come back to you.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.03723452612757683},{"text":"Thank you.","start_word":15,"end_word":16,"sentiment":"positive","sentiment_score":0.6111268401145935}],"average":{"sentiment":"neutral","sentiment_score":0.043810645739237465}}}}