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Where are you calling from? Yeah. Where are you calling from? Sorry. Oh, right. Right. Yes. The brother printer tape. Sorry, mate. Yeah. The the connection's not that good. So, yeah, look, mate, I was just wondering, am I able to pick those up? I know you guys you offer or your address is located in St. Kilda Road in Melbourne. Am I able pick that up from that address or not? Yeah. I thought so. Yeah. Yep. No. That's cool. That's alright. Look. Easiest way is, mate, I'll just place an order through the website anyway and and do it that way. Because as I say, I'm I'm in that area later today. If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress. I'll just order some through the website. Thanks, mate. Appreciate it. 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is this? Where are you calling from? Yeah. Where are you calling from? Sorry.\n\nOh, right. Right. Yes. The brother printer tape. Sorry, mate.\n\nYeah. The the connection's not that good. So, yeah, look, mate, I was just wondering, am I able to pick those up? I know you guys you offer or your address is located in St. Kilda Road in Melbourne.\n\nAm I able pick that up from that address or not? Yeah. I thought so. Yeah. Yep.\n\nNo. That's cool. That's alright. Look. Easiest way is, mate, I'll just place an order through the website anyway and and do it that way.\n\nBecause as I say, I'm I'm in that area later today. If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress. I'll just order some through the website. Thanks, mate. Appreciate it.\n\nBye.","paragraphs":[{"sentences":[{"text":"Who is this?","start":7.8399997,"end":8.66,"sentiment":"neutral","sentiment_score":0.005733736169834931},{"text":"Where are you calling from?","start":13.599999,"end":14.74,"sentiment":"neutral","sentiment_score":0.0200765760615468},{"text":"Yeah.","start":24.494999,"end":24.815,"sentiment":"neutral","sentiment_score":0.016074582934379578},{"text":"Where are you calling from?","start":24.815,"end":25.775002,"sentiment":"neutral","sentiment_score":0.00507712559774518},{"text":"Sorry.","start":25.775002,"end":26.275002,"sentiment":"neutral","sentiment_score":-0.021580154076218605}],"sentiment":"neutral","sentiment_score":0.00916427637760838,"num_words":15,"start":7.8399997,"end":26.275002},{"sentences":[{"text":"Oh, right.","start":29.689999,"end":30.49,"sentiment":"neutral","sentiment_score":0.009697148110717535},{"text":"Right.","start":30.49,"end":30.65,"sentiment":"neutral","sentiment_score":0.015006575733423231},{"text":"Yes.","start":30.65,"end":31.13,"sentiment":"neutral","sentiment_score":0.01651187613606453},{"text":"The brother printer tape.","start":31.13,"end":32.65,"sentiment":"neutral","sentiment_score":-0.009697203757241368},{"text":"Sorry, mate.","start":32.65,"end":33.21,"sentiment":"neutral","sentiment_score":-0.10025431960821152}],"sentiment":"neutral","sentiment_score":-0.018838470615446568,"num_words":10,"start":29.689999,"end":33.21},{"sentences":[{"text":"Yeah.","start":33.21,"end":33.45,"sentiment":"neutral","sentiment_score":-0.11891399323940276},{"text":"The the connection's not that good.","start":33.45,"end":35.61,"sentiment":"negative","sentiment_score":-0.43907039364178974},{"text":"So, yeah, look, mate, I was just wondering, am I able to pick those up?","start":35.61,"end":39.45,"sentiment":"neutral","sentiment_score":-0.017758730426430704},{"text":"I know you guys you offer or your address is located in St.","start":39.45,"end":42.73,"sentiment":"neutral","sentiment_score":0.01646374423916523},{"text":"Kilda Road in Melbourne.","start":42.73,"end":43.93,"sentiment":"neutral","sentiment_score":0.01619766280055046}],"sentiment":"neutral","sentiment_score":-0.07027943551731415,"num_words":39,"start":33.21,"end":43.93},{"sentences":[{"text":"Am I able pick that up from that address or not?","start":43.93,"end":46.655,"sentiment":"neutral","sentiment_score":0.0007498184726996856},{"text":"Yeah.","start":51.995,"end":52.394997,"sentiment":"neutral","sentiment_score":0.009499465115368366},{"text":"I thought so.","start":52.394997,"end":53.195,"sentiment":"neutral","sentiment_score":0.011608813578883806},{"text":"Yeah.","start":53.195,"end":53.594997,"sentiment":"neutral","sentiment_score":0.05101668089628219},{"text":"Yep.","start":53.594997,"end":53.835,"sentiment":"neutral","sentiment_score":0.07172971963882446}],"sentiment":"neutral","sentiment_score":0.010312959387460175,"num_words":17,"start":43.93,"end":53.835},{"sentences":[{"text":"No.","start":53.835,"end":53.995,"sentiment":"neutral","sentiment_score":0.1359872817993164},{"text":"That's cool.","start":53.995,"end":54.635,"sentiment":"neutral","sentiment_score":0.24498532712459564},{"text":"That's alright.","start":54.635,"end":55.274998,"sentiment":"neutral","sentiment_score":0.26613949239254},{"text":"Look.","start":55.274998,"end":55.515,"sentiment":"neutral","sentiment_score":0.25718188285827637},{"text":"Easiest way is, mate, I'll just place an order through the website anyway and and do it that way.","start":55.515,"end":59.675,"sentiment":"neutral","sentiment_score":0.2993997202107781}],"sentiment":"neutral","sentiment_score":0.2841605395078659,"num_words":25,"start":53.835,"end":59.675},{"sentences":[{"text":"Because as I say, I'm I'm in that area later today.","start":59.675,"end":62.199997,"sentiment":"neutral","sentiment_score":0.1653638333082199},{"text":"If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress.","start":62.199997,"end":66.28,"sentiment":"neutral","sentiment_score":0.19739643915703423},{"text":"I'll just order some through the website.","start":66.28,"end":68.22,"sentiment":"neutral","sentiment_score":0.19351698245321},{"text":"Thanks, mate.","start":72.26294,"end":72.90294,"sentiment":"positive","sentiment_score":0.656951904296875},{"text":"Appreciate it.","start":72.90294,"end":73.72294,"sentiment":"positive","sentiment_score":0.6406927406787872}],"sentiment":"neutral","sentiment_score":0.2321815287194601,"num_words":41,"start":59.675,"end":73.72294},{"sentences":[{"text":"Bye.","start":75.06294,"end":75.56294,"sentiment":"neutral","sentiment_score":0.1535932421684265}],"sentiment":"neutral","sentiment_score":0.1535932421684265,"num_words":1,"start":75.06294,"end":75.56294}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Jason?\n\nChannel 1: Who is this?\n\nChannel 0: Hi, Jason. This is Ross with Tech Home. How are you, ma'am?\n\nChannel 1: Where are you calling from?\n\nChannel 0: Calling from Tech Home Systems. Yes. I'm getting back to you regarding your inquiry for a Brother Band printer tapes.\n\nChannel 1: Yeah. Where are you calling from? Sorry.\n\nChannel 0: Tech Home Systems.\n\nChannel 1: Oh, right. Right. Yes. The brother printer tape. Sorry, mate.\n\nYeah. The the connection's not that good. So, yeah, look, mate, I was\n\nChannel 0: Okay.\n\nChannel 1: just wondering,\n\nChannel 0: No worries.\n\nChannel 1: am I able to pick those up? I know you guys you offer or your address is located in St. Kilda Road in Melbourne. Am I able pick that up from that address or not?\n\nChannel 0: No. Like, we have warehouse based in Sydney.\n\nChannel 1: Yeah. I thought so. Yeah. Yep. No.\n\nThat's cool. That's alright. Look. Easiest way is, mate, I'll just place an order through the website anyway and and do it that way. Because as I say, I'm I'm in that area later today.\n\nIf I if you're there, I'll if we could pick something up, I'd just swing by, but no stress. I'll just order some through the website.\n\nChannel 0: Okay. Alright. No worries. Jason, I'll do it.\n\nChannel 1: Thanks, mate. Appreciate it.\n\nChannel 0: Yep. Cheers. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":5.2799997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.009097685106098652},{"text":"Jason?","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.00397596275433898}],"sentiment":"neutral","sentiment_score":0.006536823930218816,"channel":0,"num_words":2,"start":5.2799997,"end":8.18},{"sentences":[{"text":"Who is this?","start":7.8399997,"end":8.66,"sentiment":"neutral","sentiment_score":0.005733736169834931}],"sentiment":"neutral","sentiment_score":0.005733736169834931,"channel":1,"num_words":3,"start":7.8399997,"end":8.66},{"sentences":[{"text":"Hi, Jason.","start":9.76,"end":10.48,"sentiment":"neutral","sentiment_score":0.08935914561152458},{"text":"This is Ross with Tech Home.","start":10.48,"end":12.0,"sentiment":"neutral","sentiment_score":0.1320425532758236},{"text":"How are you, 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was","start":35.61,"end":36.97,"sentiment":"neutral","sentiment_score":-0.06356359211107095}],"sentiment":"neutral","sentiment_score":-0.24113214675050515,"channel":1,"num_words":13,"start":33.21,"end":36.97},{"sentences":[{"text":"Okay.","start":36.879997,"end":37.28,"sentiment":"neutral","sentiment_score":-0.01484756264835596}],"sentiment":"neutral","sentiment_score":-0.01484756264835596,"channel":0,"num_words":1,"start":36.879997,"end":37.28},{"sentences":[{"text":"just wondering,","start":36.97,"end":37.71,"sentiment":"neutral","sentiment_score":0.005794244352728128}],"sentiment":"neutral","sentiment_score":0.005794244352728128,"channel":1,"num_words":2,"start":36.97,"end":37.71},{"sentences":[{"text":"No worries.","start":37.28,"end":37.94,"sentiment":"neutral","sentiment_score":0.02323936764150858}],"sentiment":"neutral","sentiment_score":0.02323936764150858,"channel":0,"num_words":2,"start":37.28,"end":37.94},{"sentences":[{"text":"am I able to pick those up?","start":38.01,"end":39.45,"sentiment":"neutral","sentiment_score":0.014773158223501273},{"text":"I know you guys you offer or your address is located in St.","start":39.45,"end":42.73,"sentiment":"neutral","sentiment_score":0.01646374423916523},{"text":"Kilda Road in Melbourne.","start":42.73,"end":43.93,"sentiment":"neutral","sentiment_score":0.01619766280055046},{"text":"Am I able pick that up from that address or not?","start":43.93,"end":46.655,"sentiment":"neutral","sentiment_score":0.0007498184726996856}],"sentiment":"neutral","sentiment_score":0.011156555345015867,"channel":1,"num_words":35,"start":38.01,"end":46.655},{"sentences":[{"text":"No.","start":48.574997,"end":48.975,"sentiment":"neutral","sentiment_score":-0.03561192750930786},{"text":"Like, we have warehouse based in Sydney.","start":48.975,"end":51.475,"sentiment":"neutral","sentiment_score":-0.0273603227521692}],"sentiment":"neutral","sentiment_score":-0.028391773346811533,"channel":0,"num_words":8,"start":48.574997,"end":51.475},{"sentences":[{"text":"Yeah.","start":51.995,"end":52.394997,"sentiment":"neutral","sentiment_score":0.009499465115368366},{"text":"I thought so.","start":52.394997,"end":53.195,"sentiment":"neutral","sentiment_score":0.011608813578883806},{"text":"Yeah.","start":53.195,"end":53.594997,"sentiment":"neutral","sentiment_score":0.05101668089628219},{"text":"Yep.","start":53.594997,"end":53.835,"sentiment":"neutral","sentiment_score":0.07172971963882446},{"text":"No.","start":53.835,"end":53.995,"sentiment":"neutral","sentiment_score":0.1359872817993164}],"sentiment":"neutral","sentiment_score":0.04329422688377755,"channel":1,"num_words":7,"start":51.995,"end":53.995},{"sentences":[{"text":"That's cool.","start":53.995,"end":54.635,"sentiment":"neutral","sentiment_score":0.24498532712459564},{"text":"That's alright.","start":54.635,"end":55.274998,"sentiment":"neutral","sentiment_score":0.26613949239254},{"text":"Look.","start":55.274998,"end":55.515,"sentiment":"neutral","sentiment_score":0.25718188285827637},{"text":"Easiest way is, mate, I'll just place an order through the website anyway and and do it that way.","start":55.515,"end":59.675,"sentiment":"neutral","sentiment_score":0.2993997202107781},{"text":"Because as I say, I'm I'm in that area later today.","start":59.675,"end":62.199997,"sentiment":"neutral","sentiment_score":0.1653638333082199}],"sentiment":"neutral","sentiment_score":0.2510579534939357,"channel":1,"num_words":35,"start":53.995,"end":62.199997},{"sentences":[{"text":"If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress.","start":62.199997,"end":66.28,"sentiment":"neutral","sentiment_score":0.19739643915703423},{"text":"I'll just order some through the website.","start":66.28,"end":68.22,"sentiment":"neutral","sentiment_score":0.19351698245321}],"sentiment":"neutral","sentiment_score":0.19635197004446617,"channel":1,"num_words":26,"start":62.199997,"end":68.22},{"sentences":[{"text":"Okay.","start":69.272934,"end":69.672935,"sentiment":"neutral","sentiment_score":0.17060834169387817},{"text":"Alright.","start":69.672935,"end":70.15294,"sentiment":"neutral","sentiment_score":0.22869327664375305},{"text":"No worries.","start":70.15294,"end":70.89294,"sentiment":"neutral","sentiment_score":0.29024532437324524},{"text":"Jason, I'll do it.","start":70.952934,"end":72.09294,"sentiment":"positive","sentiment_score":0.4238029420375824}],"sentiment":"positive","sentiment_score":0.3343755044043064,"channel":0,"num_words":8,"start":69.272934,"end":72.09294},{"sentences":[{"text":"Thanks, mate.","start":72.26294,"end":72.90294,"sentiment":"positive","sentiment_score":0.656951904296875},{"text":"Appreciate 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Home Systems about a brother printer tapes. The representative, Ross, informed Jason that they offer the tapes and asked if he could pick them up. Ross also informed Jason that he would do it through the website and that he was located in St. Hilda Road in Melbourne. The call ended with Ross saying he would do it and thanking Jason."},"intents":{"segments":[{"text":"Easiest way is, mate, I'll just place an order through the website anyway and and do it that way. Because as I say, I'm I'm in that area later today. If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress. I'll just order some through the website. Okay.","start_word":135,"end_word":191,"intents":[{"intent":"Place order","confidence_score":0.2057697}]}]},"sentiments":{"segments":[{"text":"Hello? Jason? Who is this? Hi, Jason. This is Ross with Tech Home. How are you, ma'am? Where are you calling from? Calling from Tech Home Systems. Yes. I'm getting back to you regarding your inquiry for a Brother Band printer tapes. Yeah. Where are you calling from? Sorry. Tech Home Systems. Oh, right. Right. Yes. The brother printer tape. Sorry, mate. Yeah.","start_word":0,"end_word":62,"sentiment":"neutral","sentiment_score":0.035174306482076645},{"text":"The the connection's not that good.","start_word":63,"end_word":68,"sentiment":"negative","sentiment_score":-0.4417901039123535},{"text":"So, yeah, look, mate, I was Okay. just wondering, No worries. am I able to pick those up? I know you guys you offer or your address is located in St. Kilda Road in Melbourne. Am I able pick that up from that address or not? No. Like, we have warehouse based in Sydney. Yeah. I thought so. Yeah. Yep. No. That's cool. That's alright. Look. Easiest way is, mate, I'll just place an order through the website anyway and and do it that way. Because as I say, I'm I'm in that area later today. If I if you're there, I'll if we could pick something up, I'd just swing by, but no stress. I'll just order some through the website. Okay. Alright. No worries.","start_word":69,"end_word":194,"sentiment":"neutral","sentiment_score":0.1313343048095703},{"text":"Jason, I'll do it. Thanks, mate. Appreciate it.","start_word":195,"end_word":202,"sentiment":"positive","sentiment_score":0.5479804873466492},{"text":"Yep.","start_word":203,"end_word":203,"sentiment":"neutral","sentiment_score":0.30749815702438354},{"text":"Cheers.","start_word":204,"end_word":204,"sentiment":"positive","sentiment_score":0.4151427745819092},{"text":"Bye. Bye.","start_word":205,"end_word":206,"sentiment":"neutral","sentiment_score":0.2376115620136261}],"average":{"sentiment":"neutral","sentiment_score":0.11681725406356858}}}}