{"metadata":{"transaction_key":"deprecated","request_id":"01a0c128-5f11-7af1-9866-0bbbfe1404c5","sha256":"05caeafe3ff05f96fb7d386c102f57e081afb717b81b68b1d821ddbad459eef3","created":"2026-09-20T23:30:44.707Z","duration":31.391937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Craig Morton. I'm currently unavailable. Please leave a message.","confidence":0.99902344,"words":[{"word":"you've","start":2.0,"end":2.24,"confidence":0.98535156,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.3386903703212738},{"word":"reached","start":2.24,"end":2.56,"confidence":0.9941406,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.28254958987236023},{"word":"craig","start":2.56,"end":2.8,"confidence":0.9921875,"punctuated_word":"Craig","sentiment":"neutral","sentiment_score":-0.21415159106254575},{"word":"morton","start":2.8,"end":3.12,"confidence":0.90112305,"punctuated_word":"Morton.","sentiment":"negative","sentiment_score":-0.3727232813835144},{"word":"i'm","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.7313613295555115},{"word":"currently","start":3.28,"end":3.6799998,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.7664573192596436},{"word":"unavailable","start":3.6799998,"end":4.18,"confidence":0.99902344,"punctuated_word":"unavailable.","sentiment":"negative","sentiment_score":-0.7878667712211609},{"word":"please","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.686659038066864},{"word":"leave","start":4.56,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5811654329299927},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5958447456359863},{"word":"message","start":4.88,"end":5.38,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.3559314012527466}],"paragraphs":{"transcript":"\nYou've reached Craig Morton. I'm currently unavailable. Please leave a message.","paragraphs":[{"sentences":[{"text":"You've reached Craig Morton.","start":2.0,"end":3.12,"sentiment":"neutral","sentiment_score":-0.30202870815992355},{"text":"I'm currently unavailable.","start":3.12,"end":4.18,"sentiment":"negative","sentiment_score":-0.7618951400121053},{"text":"Please leave a message.","start":4.3199997,"end":5.38,"sentiment":"negative","sentiment_score":-0.5549001544713974}],"sentiment":"negative","sentiment_score":-0.5194000791419636,"num_words":11,"start":2.0,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Craig Morton. I'm currently unavailable. Please leave a message.","paragraphs":[{"sentences":[{"text":"You've reached Craig Morton.","start":2.0,"end":3.12,"sentiment":"neutral","sentiment_score":-0.30202870815992355},{"text":"I'm currently unavailable.","start":3.12,"end":4.18,"sentiment":"negative","sentiment_score":-0.7618951400121053},{"text":"Please leave a message.","start":4.3199997,"end":5.38,"sentiment":"negative","sentiment_score":-0.5549001544713974}],"sentiment":"negative","sentiment_score":-0.5194000791419636,"channel":1,"num_words":11,"start":2.0,"end":5.38}]},"summary":{"result":"success","short":"You've reached Craig Morton. I'm currently unavailable. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":7,"end_word":10,"intents":[{"intent":"Leave message","confidence_score":0.8095578}]}]},"sentiments":{"segments":[{"text":"You've reached Craig Morton.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.32886776328086853},{"text":"I'm currently unavailable. Please leave a message.","start_word":4,"end_word":10,"sentiment":"negative","sentiment_score":-0.6706151962280273}],"average":{"sentiment":"negative","sentiment_score":-0.5339161872863769}}}}