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This is Gretchen.\n\nChannel 1: I'm sorry. I missed call from this number.\n\nChannel 0: Yes. So hi. Is this Graham O'Shea?\n\nChannel 1: No. It's not. It's Sharon O'Shane. Who's calling? I'm sorry.\n\nChannel 0: Oh, sorry. This is Gretchen from LR Energy. You have your number listed under a Graham O'Shea from Temple Store.\n\nChannel 1: Yeah. What's\n\nChannel 0: And so,\n\nChannel 1: his\n\nChannel 0: basically\n\nChannel 1: sorry. He's at the hospital at the moment. So can I help you?\n\nChannel 0: oh, yeah. Sorry. It's just that he was we were just checking if he still wanted a solar proposal for, you know, pounds, dollars, or maybe a battery\n\nChannel 1: I I'm sorry.\n\nChannel 0: because\n\nChannel 1: I can't\n\nChannel 0: I\n\nChannel 1: understand.\n\nChannel 0: was\n\nChannel 1: I'm sorry. I can't understand you. Could you just speak a little bit slower? Sorry.\n\nChannel 0: oh,\n\nChannel 1: Thank you.\n\nChannel 0: super sorry. So yeah. So I checked here, and he said he already got an install for solar panels on his roof. So I\n\nChannel 1: Yes.\n\nChannel 0: just want to see if he wanted to get maybe a battery system?\n\nChannel 1: No. We've got battery. We've done it. Alright. We're all done.\n\nSo\n\nChannel 0: Oh,\n\nChannel 1: I can\n\nChannel 0: okay.\n\nChannel 1: answer that for you. Alright? Thank you so much. Appreciate it.\n\nChannel 0: Thank you so much.\n\nChannel 1: Okay.\n\nChannel 0: I hope you get\n\nChannel 1: Bye.\n\nChannel 0: better. You\n\nChannel 1: Bye.\n\nChannel 0: too. Bye.","paragraphs":[{"sentences":[{"text":"LR Energy.","start":1.28,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.003985727555118501},{"text":"This is Gretchen.","start":2.1599998,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.0021887074690312147}],"sentiment":"neutral","sentiment_score":0.0029075155034661293,"channel":0,"num_words":5,"start":1.28,"end":3.1399999},{"sentences":[{"text":"I'm sorry.","start":5.2799997,"end":5.68,"sentiment":"neutral","sentiment_score":-0.11377198994159698},{"text":"I missed call from this number.","start":5.68,"end":7.3799996,"sentiment":"neutral","sentiment_score":-0.12541732688744864}],"sentiment":"neutral","sentiment_score":-0.12250599265098572,"channel":1,"num_words":8,"start":5.2799997,"end":7.3799996},{"sentences":[{"text":"Yes.","start":7.9199996,"end":8.32,"sentiment":"neutral","sentiment_score":0.0041642626747488976},{"text":"So 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representative from LR Energy called a customer named Graham O'Shea to check if he still wanted a solar proposal. The customer says he already installed solar panels on his roof and doesn't want a battery system. The representative apologizes and offers to check if the customer wants a battery system. The call ends with the representative thanking the customer and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"LR Energy. This is Gretchen. I'm sorry. I missed call from this number. Yes. So hi. Is this Graham O'Shea? No. It's not. It's Sharon O'Shane. Who's calling? I'm sorry. Oh, sorry. This is Gretchen from LR Energy. You have your number listed under a Graham O'Shea from Temple Store. Yeah. What's And so, his basically sorry. He's at the hospital at the moment. So can I help you? oh, yeah. Sorry. It's just that he was we were just checking if he still wanted a solar proposal for, you know, pounds, dollars, or maybe a battery I I'm sorry. because I can't I understand. was I'm sorry. I can't understand you. Could you just speak a little bit slower? Sorry. oh, Thank you. super sorry. So yeah. So I checked here, and he said he already got an install for solar panels on his roof. So I Yes. just want to see if he wanted to get maybe a battery system? No. We've got battery. We've done it. Alright. We're all done. So Oh, I can okay. answer that for you. Alright?","start_word":0,"end_word":182,"sentiment":"neutral","sentiment_score":-0.02478300034999847},{"text":"Thank you so much. Appreciate it. Thank you so much.","start_word":183,"end_word":192,"sentiment":"positive","sentiment_score":0.5458301901817322},{"text":"Okay. I hope you get Bye. better. You Bye. too. Bye.","start_word":193,"end_word":203,"sentiment":"neutral","sentiment_score":0.1930268108844757}],"average":{"sentiment":"neutral","sentiment_score":0.013885843539666274}}}}