{"metadata":{"transaction_key":"deprecated","request_id":"019ffeb5-0586-7c10-9834-abcccd4c2007","sha256":"f58a5d53fc37a84a310236ad89ad9b3716268a0d4a63ad4d8b1dd648fcee6a37","created":"2026-08-14T05:18:25.545Z","duration":117.07194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":405,"output_tokens":56},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":472,"output_tokens":472},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":472,"output_tokens":23}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Ruben. How are you? I'm good. I'm good. I'm good. I I I haven't heard from you for a bit, and I I was I was worried about yeah. I just I'm following up on '50 oh, sorry. On May. Yes. Oh, no. I'm I'm I'm sorry. I I'm talking about we need we need to discuss how we're going to mitigate the impacts. Okay. Okay. Cool. So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're going to fix it. Does that sound good? Great. Yeah. Because I I wanna get this done, Ruben. I reckon we can get it done quickly. So, yeah, we'll need to I think we can plan it together. Eleven o'clock? I think 11:00 might be difficult for me next Monday. I I I've got time I've got time sorry. What's when is it? What do you want from me? Can I can I send you an email? I'll send I'll I'll send you an email with all the times I've got available, and then we'll go from there. Okay. Alright. Sounds good. Alright. I'll speak to you soon. Alright. Cheers. Bye.","confidence":0.99658203,"words":[{"word":"hi","start":1.92,"end":2.32,"confidence":0.9946289,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.114945188164711},{"word":"ruben","start":2.32,"end":2.6399999,"confidence":0.87190753,"punctuated_word":"Ruben.","sentiment":"neutral","sentiment_score":0.1165292114019394},{"word":"how","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.1883164942264557},{"word":"are","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1480337381362915},{"word":"you","start":2.96,"end":3.46,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.17437857389450073},{"word":"i'm","start":6.56,"end":6.7999997,"confidence":0.98291016,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.516187846660614},{"word":"good","start":6.7999997,"end":7.12,"confidence":0.9951172,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5771570205688477},{"word":"i'm","start":7.12,"end":7.3599997,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.5985631942749023},{"word":"good","start":7.3599997,"end":7.7599998,"confidence":0.9980469,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.6059433221817017},{"word":"i'm","start":7.7599998,"end":7.9199996,"confidence":0.99658203,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.5263611674308777},{"word":"good","start":7.9199996,"end":8.24,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.43294984102249146},{"word":"i","start":8.24,"end":8.4,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007275089621543884},{"word":"i","start":8.4,"end":8.559999,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05559743940830231},{"word":"i","start":8.559999,"end":8.72,"confidence":0.96435547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07470399141311646},{"word":"haven't","start":8.72,"end":9.12,"confidence":0.9980469,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.07687313854694366},{"word":"heard","start":9.12,"end":9.28,"confidence":0.9970703,"punctuated_word":"heard","sentiment":"neutral","sentiment_score":-0.12388208508491516},{"word":"from","start":9.28,"end":9.44,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.13854160904884338},{"word":"you","start":9.44,"end":9.599999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1813531517982483},{"word":"for","start":9.599999,"end":9.76,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.15057334303855896},{"word":"a","start":9.76,"end":9.84,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1584727019071579},{"word":"bit","start":9.84,"end":10.08,"confidence":0.8483887,"punctuated_word":"bit,","sentiment":"neutral","sentiment_score":-0.15417973697185516},{"word":"and","start":10.08,"end":10.16,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11569839715957642},{"word":"i","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14899323880672455},{"word":"i","start":10.32,"end":10.4,"confidence":0.9707031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15680794417858124},{"word":"was","start":10.4,"end":10.719999,"confidence":0.9980469,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.13728779554367063},{"word":"i","start":10.719999,"end":10.8,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16144020855426788},{"word":"was","start":10.8,"end":11.04,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1543709635734558},{"word":"worried","start":11.04,"end":11.36,"confidence":1.0,"punctuated_word":"worried","sentiment":"neutral","sentiment_score":-0.14876355230808258},{"word":"about","start":11.36,"end":11.679999,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.19664433598518372},{"word":"yeah","start":12.365,"end":12.525,"confidence":0.97998047,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.13280285894870758},{"word":"i","start":12.525,"end":12.684999,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09631650149822236},{"word":"just","start":12.684999,"end":13.184999,"confidence":0.7973633,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07091626524925232},{"word":"i'm","start":13.485,"end":13.6449995,"confidence":0.6430664,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.04252683371305466},{"word":"following","start":13.6449995,"end":13.965,"confidence":0.98828125,"punctuated_word":"following","sentiment":"neutral","sentiment_score":-0.02930297888815403},{"word":"up","start":13.965,"end":14.205,"confidence":0.99902344,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.01826675422489643},{"word":"on","start":14.205,"end":14.365,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.016341637820005417},{"word":"'50","start":14.365,"end":14.764999,"confidence":0.9970703,"punctuated_word":"'50","sentiment":"neutral","sentiment_score":-0.0319671668112278},{"word":"oh","start":14.924999,"end":15.005,"confidence":0.7651367,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.04543199762701988},{"word":"sorry","start":15.005,"end":15.325,"confidence":0.8249512,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.04977135732769966},{"word":"on","start":15.325,"end":15.825,"confidence":0.99609375,"punctuated_word":"On","sentiment":"neutral","sentiment_score":-0.01644730009138584},{"word":"may","start":15.885,"end":17.185,"confidence":0.98291016,"punctuated_word":"May.","sentiment":"neutral","sentiment_score":-0.020292609930038452},{"word":"yes","start":22.765,"end":23.265,"confidence":0.9555664,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.014413231052458286},{"word":"oh","start":25.960001,"end":26.28,"confidence":0.81640625,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.040318287909030914},{"word":"no","start":26.28,"end":26.78,"confidence":0.99609375,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.06981626152992249},{"word":"i'm","start":27.64,"end":28.04,"confidence":0.8972168,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10642387717962264},{"word":"i'm","start":28.04,"end":28.28,"confidence":0.7194824,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10563325881958008},{"word":"i'm","start":28.28,"end":28.44,"confidence":0.7114258,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.13219796121120453},{"word":"sorry","start":28.44,"end":28.76,"confidence":0.9433594,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.14637364447116852},{"word":"i","start":28.76,"end":28.92,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.13445578515529633},{"word":"i'm","start":29.0,"end":29.24,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10468970239162444},{"word":"talking","start":29.24,"end":29.48,"confidence":1.0,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":-0.06929130107164383},{"word":"about","start":29.48,"end":29.6,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.08546055853366852},{"word":"we","start":29.720001,"end":29.96,"confidence":0.99316406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.09929459542036057},{"word":"need","start":29.96,"end":30.12,"confidence":0.94921875,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.09932853281497955},{"word":"we","start":30.12,"end":30.2,"confidence":0.9863281,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0885121300816536},{"word":"need","start":30.2,"end":30.44,"confidence":0.9980469,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.09206467866897584},{"word":"to","start":30.44,"end":30.6,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07325370609760284},{"word":"discuss","start":30.6,"end":31.1,"confidence":1.0,"punctuated_word":"discuss","sentiment":"neutral","sentiment_score":-0.06900780647993088},{"word":"how","start":31.16,"end":31.4,"confidence":0.9970703,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.0805831030011177},{"word":"we're","start":31.4,"end":31.560001,"confidence":0.9980469,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.06985386461019516},{"word":"going","start":31.560001,"end":31.8,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.0688704401254654},{"word":"to","start":31.8,"end":31.96,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08956904709339142},{"word":"mitigate","start":31.96,"end":32.46,"confidence":0.96875,"punctuated_word":"mitigate","sentiment":"neutral","sentiment_score":-0.09719809889793396},{"word":"the","start":32.760002,"end":33.08,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0923946499824524},{"word":"impacts","start":33.08,"end":33.58,"confidence":0.8066406,"punctuated_word":"impacts.","sentiment":"neutral","sentiment_score":-0.06884986162185669},{"word":"okay","start":46.675,"end":46.995,"confidence":0.8642578,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02494383603334427},{"word":"okay","start":46.995,"end":47.394997,"confidence":0.9980469,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06337499618530273},{"word":"cool","start":47.394997,"end":47.875,"confidence":1.0,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.10231456160545348},{"word":"so","start":47.875,"end":48.375,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.053952693939208984},{"word":"shall","start":48.434998,"end":48.675,"confidence":0.98535156,"punctuated_word":"shall","sentiment":"neutral","sentiment_score":0.07784204930067062},{"word":"we","start":48.675,"end":48.835,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08069212734699249},{"word":"look","start":48.835,"end":49.155,"confidence":0.3022461,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.07002796977758408},{"word":"do","start":49.394997,"end":49.475,"confidence":0.4284668,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0682271346449852},{"word":"you","start":49.475,"end":49.555,"confidence":0.98828125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05393233895301819},{"word":"want","start":49.555,"end":49.714996,"confidence":0.99902344,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.04415268450975418},{"word":"me","start":49.714996,"end":49.954998,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.057129837572574615},{"word":"to","start":49.954998,"end":50.034996,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05430290475487709},{"word":"send","start":50.034996,"end":50.195,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.054088857024908066},{"word":"you","start":50.195,"end":50.355,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05879318714141846},{"word":"an","start":50.355,"end":50.754997,"confidence":0.7441406,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.0708046406507492},{"word":"a","start":50.914997,"end":51.155,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07652408629655838},{"word":"meeting","start":51.155,"end":51.635,"confidence":0.9873047,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.07761447876691818},{"word":"invitation","start":51.635,"end":52.135,"confidence":0.99902344,"punctuated_word":"invitation","sentiment":"neutral","sentiment_score":0.06849703192710876},{"word":"for","start":52.355,"end":52.855,"confidence":0.9658203,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":0.059939827769994736},{"word":"let's","start":53.235,"end":53.475,"confidence":0.97802734,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.06571466475725174},{"word":"say","start":53.475,"end":53.635,"confidence":0.982666,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.05650119110941887},{"word":"monday","start":53.635,"end":54.034996,"confidence":1.0,"punctuated_word":"Monday","sentiment":"neutral","sentiment_score":0.07054494321346283},{"word":"next","start":54.034996,"end":54.274998,"confidence":0.9716797,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05595570430159569},{"word":"week","start":54.274998,"end":54.63,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.05248551443219185},{"word":"to","start":54.710003,"end":54.870003,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0722917914390564},{"word":"discuss","start":54.870003,"end":55.370003,"confidence":1.0,"punctuated_word":"discuss","sentiment":"neutral","sentiment_score":0.061466071754693985},{"word":"how","start":55.510002,"end":55.75,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.0508296899497509},{"word":"we're","start":55.75,"end":55.99,"confidence":0.99121094,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.050658658146858215},{"word":"going","start":55.99,"end":56.23,"confidence":0.94921875,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.06554208695888519},{"word":"to","start":56.23,"end":56.31,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0008431393653154373},{"word":"fix","start":56.31,"end":56.81,"confidence":1.0,"punctuated_word":"fix","sentiment":"neutral","sentiment_score":0.00854180846363306},{"word":"it","start":58.71,"end":58.870003,"confidence":0.9501953,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.05684230476617813},{"word":"does","start":58.870003,"end":59.030003,"confidence":0.96777344,"punctuated_word":"Does","sentiment":"neutral","sentiment_score":0.022635862231254578},{"word":"that","start":59.030003,"end":59.190002,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06601916253566742},{"word":"sound","start":59.190002,"end":59.43,"confidence":0.99902344,"punctuated_word":"sound","sentiment":"neutral","sentiment_score":0.05459139123558998},{"word":"good","start":59.43,"end":59.93,"confidence":0.99902344,"punctuated_word":"good?","sentiment":"neutral","sentiment_score":0.06314665079116821},{"word":"great","start":62.07,"end":62.57,"confidence":0.75878906,"punctuated_word":"Great.","sentiment":"positive","sentiment_score":0.35506075620651245},{"word":"yeah","start":63.11,"end":63.350002,"confidence":0.99365234,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13291281461715698},{"word":"because","start":63.350002,"end":63.83,"confidence":0.98828125,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.10660460591316225},{"word":"i","start":63.83,"end":63.99,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0930626168847084},{"word":"i","start":63.99,"end":64.07,"confidence":0.7602539,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09828036278486252},{"word":"wanna","start":64.07,"end":64.31,"confidence":0.96972656,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.15077006816864014},{"word":"get","start":64.31,"end":64.47,"confidence":0.9941406,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.1468149870634079},{"word":"this","start":64.47,"end":64.630005,"confidence":0.99609375,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.16653771698474884},{"word":"done","start":64.630005,"end":65.03,"confidence":0.96069336,"punctuated_word":"done,","sentiment":"neutral","sentiment_score":0.15720835328102112},{"word":"ruben","start":65.03,"end":65.35,"confidence":0.8333333,"punctuated_word":"Ruben.","sentiment":"neutral","sentiment_score":0.11954396963119508},{"word":"i","start":65.35,"end":65.43,"confidence":0.96875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07599730044603348},{"word":"reckon","start":65.43,"end":65.75,"confidence":0.9980469,"punctuated_word":"reckon","sentiment":"neutral","sentiment_score":0.0679568350315094},{"word":"we","start":65.75,"end":65.83,"confidence":0.9941406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07662828266620636},{"word":"can","start":65.83,"end":65.99,"confidence":0.9980469,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08841261267662048},{"word":"get","start":65.99,"end":66.15,"confidence":0.9838867,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.07396812736988068},{"word":"it","start":66.15,"end":66.31,"confidence":0.99121094,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.1064097210764885},{"word":"done","start":66.31,"end":66.645,"confidence":0.9892578,"punctuated_word":"done","sentiment":"neutral","sentiment_score":0.08662861585617065},{"word":"quickly","start":66.805,"end":67.305,"confidence":0.9416504,"punctuated_word":"quickly.","sentiment":"neutral","sentiment_score":0.10515858232975006},{"word":"so","start":67.765,"end":68.005,"confidence":0.96875,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.04013528674840927},{"word":"yeah","start":68.005,"end":68.244995,"confidence":0.8408203,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.04676763713359833},{"word":"we'll","start":68.244995,"end":68.48499,"confidence":0.9995117,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.04124400392174721},{"word":"need","start":68.48499,"end":68.645,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.019498374313116074},{"word":"to","start":68.645,"end":68.884995,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.025991501286625866},{"word":"i","start":69.045,"end":69.204994,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.027056612074375153},{"word":"think","start":69.204994,"end":69.524994,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.0413811057806015},{"word":"we","start":69.524994,"end":69.685,"confidence":0.9707031,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.046238407492637634},{"word":"can","start":69.685,"end":69.84499,"confidence":0.91259766,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0583953857421875},{"word":"plan","start":69.84499,"end":70.085,"confidence":0.99609375,"punctuated_word":"plan","sentiment":"neutral","sentiment_score":0.08360648900270462},{"word":"it","start":70.085,"end":70.585,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0742655098438263},{"word":"together","start":70.884995,"end":71.384995,"confidence":0.9995117,"punctuated_word":"together.","sentiment":"neutral","sentiment_score":0.05229797214269638},{"word":"eleven","start":77.045,"end":77.365,"confidence":0.9707031,"punctuated_word":"Eleven","sentiment":"neutral","sentiment_score":-0.017726659774780273},{"word":"o'clock","start":77.365,"end":77.865,"confidence":0.95861816,"punctuated_word":"o'clock?","sentiment":"neutral","sentiment_score":-0.018488580361008644},{"word":"i","start":78.66,"end":78.82001,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1331634670495987},{"word":"think","start":78.82001,"end":79.060005,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.15293964743614197},{"word":"11:00","start":79.060005,"end":79.86,"confidence":0.9975586,"punctuated_word":"11:00","sentiment":"neutral","sentiment_score":-0.1337946206331253},{"word":"might","start":79.86,"end":80.020004,"confidence":1.0,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.2006662040948868},{"word":"be","start":80.020004,"end":80.520004,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.20916622877120972},{"word":"difficult","start":81.22,"end":81.72,"confidence":0.99902344,"punctuated_word":"difficult","sentiment":"neutral","sentiment_score":-0.1788763850927353},{"word":"for","start":81.86,"end":82.020004,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.23718740046024325},{"word":"me","start":82.020004,"end":82.5,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.1995583474636078},{"word":"next","start":82.5,"end":82.9,"confidence":0.9980469,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.16772916913032532},{"word":"monday","start":82.9,"end":83.4,"confidence":0.9995117,"punctuated_word":"Monday.","sentiment":"neutral","sentiment_score":-0.16247202455997467},{"word":"i","start":83.62,"end":84.020004,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05502871796488762},{"word":"i","start":84.020004,"end":84.26,"confidence":0.9589844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06854348629713058},{"word":"i've","start":84.340004,"end":84.66,"confidence":1.0,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.06039540097117424},{"word":"got","start":84.66,"end":85.16,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.0641670674085617},{"word":"time","start":85.22,"end":85.72,"confidence":0.9980469,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.06501411646604538},{"word":"i've","start":87.94,"end":88.26,"confidence":0.8430176,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.08937423676252365},{"word":"got","start":88.26,"end":88.5,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.0927252247929573},{"word":"time","start":88.5,"end":89.0,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.0794023871421814},{"word":"sorry","start":91.14,"end":91.64,"confidence":0.74328613,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.09073658287525176},{"word":"what's","start":93.935,"end":94.255,"confidence":0.7487793,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.046766310930252075},{"word":"when","start":94.415,"end":94.655,"confidence":0.5917969,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.033897362649440765},{"word":"is","start":94.655,"end":94.895,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03959139809012413},{"word":"it","start":94.895,"end":95.395,"confidence":0.97509766,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.03686407953500748},{"word":"what","start":97.615,"end":97.855,"confidence":0.59765625,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.023288309574127197},{"word":"do","start":97.855,"end":97.935,"confidence":0.68896484,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.02611357346177101},{"word":"you","start":97.935,"end":98.015,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.023679550737142563},{"word":"want","start":98.015,"end":98.255,"confidence":0.9892578,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.019153131172060966},{"word":"from","start":98.255,"end":98.495,"confidence":0.96533203,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.02081532776355743},{"word":"me","start":98.495,"end":98.995,"confidence":0.9980469,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.018164608627557755},{"word":"can","start":101.215,"end":101.375,"confidence":0.87353516,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.007311694324016571},{"word":"i","start":101.375,"end":101.615,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.005218401551246643},{"word":"can","start":101.615,"end":101.775,"confidence":0.9277344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.004317522048950195},{"word":"i","start":101.775,"end":101.935,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.005055529996752739},{"word":"send","start":101.935,"end":102.095,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.00880247913300991},{"word":"you","start":102.095,"end":102.255,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0086988415569067},{"word":"an","start":102.255,"end":102.415,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.009279226884245872},{"word":"email","start":102.415,"end":102.735,"confidence":0.99853516,"punctuated_word":"email?","sentiment":"neutral","sentiment_score":-0.005400403402745724},{"word":"i'll","start":102.735,"end":102.895,"confidence":0.9946289,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.01824185810983181},{"word":"send","start":102.895,"end":103.055,"confidence":0.71728516,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.01596124656498432},{"word":"i'll","start":103.055,"end":103.215,"confidence":0.90600586,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.018455103039741516},{"word":"i'll","start":103.215,"end":103.375,"confidence":0.9538574,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.02587065100669861},{"word":"send","start":103.375,"end":103.535,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.013539019040763378},{"word":"you","start":103.535,"end":103.695,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0187836866825819},{"word":"an","start":103.695,"end":103.854996,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.03645140677690506},{"word":"email","start":103.854996,"end":104.015,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.035801466554403305},{"word":"with","start":104.015,"end":104.255,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.024876903742551804},{"word":"all","start":104.255,"end":104.415,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.01909115724265575},{"word":"the","start":104.415,"end":104.495,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015601731836795809},{"word":"times","start":104.495,"end":104.735,"confidence":0.99609375,"punctuated_word":"times","sentiment":"neutral","sentiment_score":0.007449489086866379},{"word":"i've","start":104.735,"end":104.895,"confidence":0.99853516,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.016793442890048027},{"word":"got","start":104.895,"end":105.135,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.017460133880376816},{"word":"available","start":105.135,"end":105.615,"confidence":0.9016113,"punctuated_word":"available,","sentiment":"neutral","sentiment_score":0.00962659902870655},{"word":"and","start":105.615,"end":105.775,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.015926910564303398},{"word":"then","start":105.775,"end":105.935,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.017007721588015556},{"word":"we'll","start":105.935,"end":106.175,"confidence":0.99853516,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.008828152902424335},{"word":"go","start":106.175,"end":106.335,"confidence":0.9902344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.0019308198243379593},{"word":"from","start":106.335,"end":106.575,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.0067384447902441025},{"word":"there","start":106.575,"end":106.88694,"confidence":0.9995117,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.0010659582912921906},{"word":"okay","start":108.80694,"end":109.30694,"confidence":0.97216797,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02767007239162922},{"word":"alright","start":109.44694,"end":109.84694,"confidence":0.9980469,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.040174052119255066},{"word":"sounds","start":109.84694,"end":110.08694,"confidence":1.0,"punctuated_word":"Sounds","sentiment":"neutral","sentiment_score":0.023326076567173004},{"word":"good","start":110.08694,"end":110.32694,"confidence":1.0,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":-0.07065743952989578},{"word":"alright","start":110.32694,"end":110.72694,"confidence":0.9980469,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.05768817663192749},{"word":"i'll","start":110.72694,"end":110.96694,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06810745596885681},{"word":"speak","start":110.96694,"end":111.12694,"confidence":0.99902344,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":0.07453177869319916},{"word":"to","start":111.12694,"end":111.28694,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07106517255306244},{"word":"you","start":111.28694,"end":111.36694,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06921842694282532},{"word":"soon","start":111.36694,"end":111.86694,"confidence":1.0,"punctuated_word":"soon.","sentiment":"neutral","sentiment_score":0.07608824968338013},{"word":"alright","start":114.24694,"end":114.48694,"confidence":0.82543945,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1769784390926361},{"word":"cheers","start":114.48694,"end":114.88694,"confidence":0.98828125,"punctuated_word":"Cheers.","sentiment":"neutral","sentiment_score":0.2945882976055145},{"word":"bye","start":114.88694,"end":115.38694,"confidence":0.98706055,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1610097885131836}],"paragraphs":{"transcript":"\nHi, Ruben. How are you? I'm good. I'm good. I'm good.\n\nI I I haven't heard from you for a bit, and I I was I was worried about yeah. I just I'm following up on '50 oh, sorry. On May. Yes. Oh, no.\n\nI'm I'm I'm sorry. I I'm talking about we need we need to discuss how we're going to mitigate the impacts. Okay. Okay. Cool.\n\nSo shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're going to fix it. Does that sound good? Great. Yeah. Because I I wanna get this done, Ruben.\n\nI reckon we can get it done quickly. So, yeah, we'll need to I think we can plan it together. Eleven o'clock? I think 11:00 might be difficult for me next Monday. I I I've got time I've got time sorry.\n\nWhat's when is it? What do you want from me? Can I can I send you an email? I'll send I'll I'll send you an email with all the times I've got available, and then we'll go from there. Okay.\n\nAlright. Sounds good. Alright. I'll speak to you soon. Alright.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Ruben.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.1157371997833252},{"text":"How are you?","start":2.6399999,"end":3.46,"sentiment":"neutral","sentiment_score":0.17024293541908264},{"text":"I'm good.","start":6.56,"end":7.12,"sentiment":"positive","sentiment_score":0.5466724336147308},{"text":"I'm good.","start":7.12,"end":7.7599998,"sentiment":"positive","sentiment_score":0.602253258228302},{"text":"I'm good.","start":7.7599998,"end":8.24,"sentiment":"positive","sentiment_score":0.47965550422668457}],"sentiment":"positive","sentiment_score":0.3635786907239394,"num_words":11,"start":1.92,"end":8.24},{"sentences":[{"text":"I I I haven't heard from you for a bit, and I I was I was worried about yeah.","start":8.24,"end":12.525,"sentiment":"neutral","sentiment_score":-0.12945849487656041},{"text":"I just I'm following up on '50 oh, sorry.","start":12.525,"end":15.325,"sentiment":"neutral","sentiment_score":-0.044537943684392504},{"text":"On May.","start":15.325,"end":17.185,"sentiment":"neutral","sentiment_score":-0.018369955010712147},{"text":"Yes.","start":22.765,"end":23.265,"sentiment":"neutral","sentiment_score":0.014413231052458286},{"text":"Oh, no.","start":25.960001,"end":26.78,"sentiment":"neutral","sentiment_score":-0.0550672747194767}],"sentiment":"neutral","sentiment_score":-0.0906973977037,"num_words":33,"start":8.24,"end":26.78},{"sentences":[{"text":"I'm I'm I'm sorry.","start":27.64,"end":28.76,"sentiment":"neutral","sentiment_score":-0.12265718542039394},{"text":"I I'm talking about we need we need to discuss how we're going to mitigate the impacts.","start":28.76,"end":33.58,"sentiment":"neutral","sentiment_score":-0.08721634482636172},{"text":"Okay.","start":46.675,"end":46.995,"sentiment":"neutral","sentiment_score":0.02494383603334427},{"text":"Okay.","start":46.995,"end":47.394997,"sentiment":"neutral","sentiment_score":0.06337499618530273},{"text":"Cool.","start":47.394997,"end":47.875,"sentiment":"neutral","sentiment_score":0.10231456160545348}],"sentiment":"neutral","sentiment_score":-0.07427805041273434,"num_words":24,"start":27.64,"end":47.875},{"sentences":[{"text":"So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're going to fix it.","start":47.875,"end":58.870003,"sentiment":"neutral","sentiment_score":0.05843929031157288},{"text":"Does that sound good?","start":58.870003,"end":59.93,"sentiment":"neutral","sentiment_score":0.05159826669842005},{"text":"Great.","start":62.07,"end":62.57,"sentiment":"positive","sentiment_score":0.35506075620651245},{"text":"Yeah.","start":63.11,"end":63.350002,"sentiment":"neutral","sentiment_score":0.13291281461715698},{"text":"Because I I wanna get this done, Ruben.","start":63.350002,"end":65.35,"sentiment":"neutral","sentiment_score":0.12985283508896828}],"sentiment":"neutral","sentiment_score":0.07971927296196998,"num_words":43,"start":47.875,"end":65.35},{"sentences":[{"text":"I reckon we can get it done quickly.","start":65.35,"end":67.305,"sentiment":"neutral","sentiment_score":0.08514500968158245},{"text":"So, yeah, we'll need to I think we can plan it together.","start":67.765,"end":71.384995,"sentiment":"neutral","sentiment_score":0.046406523790210485},{"text":"Eleven o'clock?","start":77.045,"end":77.865,"sentiment":"neutral","sentiment_score":-0.01810762006789446},{"text":"I think 11:00 might be difficult for me next Monday.","start":78.66,"end":83.4,"sentiment":"neutral","sentiment_score":-0.1775553494691849},{"text":"I I I've got time I've got time sorry.","start":83.62,"end":91.64,"sentiment":"neutral","sentiment_score":-0.07393191340896818}],"sentiment":"neutral","sentiment_score":-0.030222380306662584,"num_words":41,"start":65.35,"end":91.64},{"sentences":[{"text":"What's when is it?","start":93.935,"end":95.395,"sentiment":"neutral","sentiment_score":-0.03927978780120611},{"text":"What do you want from me?","start":97.615,"end":98.995,"sentiment":"neutral","sentiment_score":-0.021869083556036156},{"text":"Can I can I send you an email?","start":101.215,"end":102.735,"sentiment":"neutral","sentiment_score":-0.006760512362234294},{"text":"I'll send I'll I'll send you an email with all the times I've got available, and then we'll go from there.","start":102.735,"end":106.88694,"sentiment":"neutral","sentiment_score":0.01552530750632286},{"text":"Okay.","start":108.80694,"end":109.30694,"sentiment":"neutral","sentiment_score":0.02767007239162922}],"sentiment":"neutral","sentiment_score":0.0002820944646373391,"num_words":40,"start":93.935,"end":109.30694},{"sentences":[{"text":"Alright.","start":109.44694,"end":109.84694,"sentiment":"neutral","sentiment_score":0.040174052119255066},{"text":"Sounds good.","start":109.84694,"end":110.32694,"sentiment":"neutral","sentiment_score":-0.02366568148136139},{"text":"Alright.","start":110.32694,"end":110.72694,"sentiment":"neutral","sentiment_score":0.05768817663192749},{"text":"I'll speak to you soon.","start":110.72694,"end":111.86694,"sentiment":"neutral","sentiment_score":0.07180221676826477},{"text":"Alright.","start":114.24694,"end":114.48694,"sentiment":"neutral","sentiment_score":0.1769784390926361}],"sentiment":"neutral","sentiment_score":0.05865203887224198,"num_words":10,"start":109.44694,"end":114.48694},{"sentences":[{"text":"Cheers.","start":114.48694,"end":114.88694,"sentiment":"neutral","sentiment_score":0.2945882976055145},{"text":"Bye.","start":114.88694,"end":115.38694,"sentiment":"neutral","sentiment_score":0.1610097885131836}],"sentiment":"neutral","sentiment_score":0.22779904305934906,"num_words":2,"start":114.48694,"end":115.38694}]}}]},{"alternatives":[{"transcript":"Hi, Alex. Good. How are you? Oh, okay. I I forwarded the invoice to Mario, the details and pay you, or you after that? Did you get any payments? Yeah. Correct. Correct. Yes. I was just missed that point. Yeah. I thought to call you, but then I missed that one. Okay. So Okay. Yeah. That's fine. If I want me to yeah. That's fine. Monday is fine. Yeah. Correct. Okay. Yeah. Yeah. That's fine. And we will schedule it around 11:00 something. Eleven eleven three. Okay. Yes. Okay. Okay. Alright. No problem. Okay then. Thanks, Dylan. See you then. Bye. Bye.","confidence":0.9658203,"words":[{"word":"hi","start":0.48,"end":0.98,"confidence":0.9555664,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.08260777592658997},{"word":"alex","start":2.24,"end":2.74,"confidence":0.9765625,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":0.09325937181711196},{"word":"good","start":4.0,"end":4.08,"confidence":0.99560547,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.40176093578338623},{"word":"how","start":4.08,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.3045326769351959},{"word":"are","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2304554283618927},{"word":"you","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"you?","sentiment":"positive","sentiment_score":0.33860352635383606},{"word":"oh","start":18.455,"end":18.775,"confidence":0.8210449,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.0004298025742173195},{"word":"okay","start":18.775,"end":19.095001,"confidence":0.99853516,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.0062064421363174915},{"word":"i","start":19.095001,"end":19.595001,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.002520320937037468},{"word":"i","start":19.655,"end":19.815,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0045168232172727585},{"word":"forwarded","start":19.815,"end":20.315,"confidence":0.9941406,"punctuated_word":"forwarded","sentiment":"neutral","sentiment_score":0.007656795904040337},{"word":"the","start":20.375,"end":20.615,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02044950425624847},{"word":"invoice","start":20.615,"end":21.095001,"confidence":0.99902344,"punctuated_word":"invoice","sentiment":"neutral","sentiment_score":0.02233460731804371},{"word":"to","start":21.095001,"end":21.415,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.016762008890509605},{"word":"mario","start":21.415,"end":21.915,"confidence":0.72595215,"punctuated_word":"Mario,","sentiment":"neutral","sentiment_score":0.019996654242277145},{"word":"the","start":22.455,"end":22.535,"confidence":0.2331543,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01898324489593506},{"word":"details","start":22.535,"end":23.015,"confidence":0.4790039,"punctuated_word":"details","sentiment":"neutral","sentiment_score":0.02041078731417656},{"word":"and","start":23.015,"end":23.175,"confidence":0.90771484,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0010984912514686584},{"word":"pay","start":23.175,"end":23.415,"confidence":0.8833008,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.001345114782452583},{"word":"you","start":23.415,"end":23.654999,"confidence":0.71936035,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.003877849318087101},{"word":"or","start":23.654999,"end":23.975,"confidence":0.9941406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.0024369750171899796},{"word":"you","start":23.975,"end":24.295,"confidence":0.7338867,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.006516860798001289},{"word":"after","start":24.295,"end":24.535,"confidence":0.5708008,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.004199407994747162},{"word":"that","start":24.535,"end":25.035,"confidence":0.47045898,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.009074808098375796},{"word":"did","start":25.415,"end":25.654999,"confidence":0.9970703,"punctuated_word":"Did","sentiment":"neutral","sentiment_score":-0.017863044515252113},{"word":"you","start":25.654999,"end":25.815,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.014510354958474636},{"word":"get","start":25.815,"end":26.055,"confidence":0.9980469,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.015768498182296753},{"word":"any","start":26.055,"end":26.295,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.04630602151155472},{"word":"payments","start":26.295,"end":26.795,"confidence":0.88183594,"punctuated_word":"payments?","sentiment":"neutral","sentiment_score":-0.07851015776395798},{"word":"yeah","start":35.33,"end":35.83,"confidence":0.86621094,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.018440287560224533},{"word":"correct","start":36.69,"end":37.17,"confidence":0.9724121,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.03021996095776558},{"word":"correct","start":37.17,"end":37.65,"confidence":0.99853516,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.02240369468927383},{"word":"yes","start":37.65,"end":38.13,"confidence":0.99853516,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.006196389906108379},{"word":"i","start":38.13,"end":38.29,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05972382426261902},{"word":"was","start":38.29,"end":38.79,"confidence":0.9199219,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.06884311139583588},{"word":"just","start":40.355,"end":40.675,"confidence":0.85253906,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06266841292381287},{"word":"missed","start":40.675,"end":40.995,"confidence":0.9707031,"punctuated_word":"missed","sentiment":"neutral","sentiment_score":-0.06480742245912552},{"word":"that","start":40.995,"end":41.495,"confidence":0.96875,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10594814270734788},{"word":"point","start":41.555,"end":41.954998,"confidence":0.7631836,"punctuated_word":"point.","sentiment":"neutral","sentiment_score":-0.11614681035280228},{"word":"yeah","start":41.954998,"end":42.355,"confidence":0.88623047,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.062496040016412735},{"word":"i","start":42.355,"end":42.754997,"confidence":0.85058594,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08227598667144775},{"word":"thought","start":42.754997,"end":42.995,"confidence":0.90771484,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":-0.07104839384555817},{"word":"to","start":42.995,"end":43.234997,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06602060794830322},{"word":"call","start":43.234997,"end":43.475,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06797531247138977},{"word":"you","start":43.475,"end":43.715,"confidence":0.9707031,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.07565101981163025},{"word":"but","start":43.715,"end":43.875,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.0824655294418335},{"word":"then","start":43.875,"end":44.195,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.09021318703889848},{"word":"i","start":44.195,"end":44.434998,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10884825140237808},{"word":"missed","start":44.434998,"end":44.835,"confidence":0.98828125,"punctuated_word":"missed","sentiment":"neutral","sentiment_score":-0.07717043161392212},{"word":"that","start":44.835,"end":45.074997,"confidence":0.96972656,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.11355238407850266},{"word":"one","start":45.074997,"end":45.394997,"confidence":0.96362305,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.09559455513954164},{"word":"okay","start":45.394997,"end":45.894997,"confidence":0.9182129,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.002039133571088314},{"word":"so","start":46.594997,"end":46.914997,"confidence":0.9741211,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0018669851124286652},{"word":"okay","start":55.99,"end":56.49,"confidence":0.83374023,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01472143642604351},{"word":"yeah","start":57.27,"end":57.75,"confidence":0.7746582,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04046197980642319},{"word":"that's","start":57.75,"end":57.99,"confidence":0.99658203,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.097740039229393},{"word":"fine","start":57.99,"end":58.49,"confidence":0.99902344,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.099079430103302},{"word":"if","start":58.71,"end":58.870003,"confidence":0.31811523,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.03344813361763954},{"word":"i","start":58.870003,"end":58.95,"confidence":0.8408203,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05071691423654556},{"word":"want","start":58.95,"end":59.190002,"confidence":0.58203125,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.03955052047967911},{"word":"me","start":59.190002,"end":59.350002,"confidence":0.33251953,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.027136005461215973},{"word":"to","start":59.350002,"end":59.850002,"confidence":0.9892578,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05736888945102692},{"word":"yeah","start":60.47,"end":60.71,"confidence":0.76586914,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.06209908425807953},{"word":"that's","start":60.71,"end":61.03,"confidence":0.99853516,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.09720580279827118},{"word":"fine","start":61.03,"end":61.43,"confidence":1.0,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.10735797882080078},{"word":"monday","start":61.43,"end":61.93,"confidence":0.984375,"punctuated_word":"Monday","sentiment":"neutral","sentiment_score":0.20092278718948364},{"word":"is","start":62.07,"end":62.23,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.233318030834198},{"word":"fine","start":62.23,"end":62.73,"confidence":0.98339844,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.21835970878601071},{"word":"yeah","start":65.590004,"end":65.99,"confidence":0.89160156,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09435826539993286},{"word":"correct","start":65.99,"end":66.49,"confidence":0.8745117,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.1336451768875122},{"word":"okay","start":67.685,"end":68.185,"confidence":0.9926758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05075182765722275},{"word":"yeah","start":68.325,"end":68.825,"confidence":0.9616699,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.026444794610142708},{"word":"yeah","start":71.204994,"end":71.524994,"confidence":0.96362305,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05510851740837097},{"word":"that's","start":71.524994,"end":71.924995,"confidence":0.9975586,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.08653414249420166},{"word":"fine","start":71.924995,"end":72.325,"confidence":0.94262695,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.07049170136451721},{"word":"and","start":72.325,"end":72.825,"confidence":0.9863281,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03642772883176803},{"word":"we","start":73.284996,"end":73.524994,"confidence":0.92578125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.041658610105514526},{"word":"will","start":73.524994,"end":73.765,"confidence":0.9951172,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.045443642884492874},{"word":"schedule","start":73.765,"end":74.16499,"confidence":0.94140625,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.03990645706653595},{"word":"it","start":74.16499,"end":74.405,"confidence":0.8691406,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0435258224606514},{"word":"around","start":74.405,"end":74.905,"confidence":0.49047852,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.03288204222917557},{"word":"11:00","start":75.045,"end":76.024994,"confidence":0.98518884,"punctuated_word":"11:00","sentiment":"neutral","sentiment_score":0.029985757544636726},{"word":"something","start":76.085,"end":76.585,"confidence":0.7463379,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":0.014745641499757768},{"word":"eleven","start":76.725,"end":77.125,"confidence":0.9941406,"punctuated_word":"Eleven","sentiment":"neutral","sentiment_score":-0.01494415383785963},{"word":"eleven","start":77.125,"end":77.524994,"confidence":0.5473633,"punctuated_word":"eleven","sentiment":"neutral","sentiment_score":-0.01973855495452881},{"word":"three","start":77.524994,"end":78.024994,"confidence":0.6870117,"punctuated_word":"three.","sentiment":"neutral","sentiment_score":-0.05048628523945808},{"word":"okay","start":83.3,"end":83.8,"confidence":0.967041,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.04841485619544983},{"word":"yes","start":103.534996,"end":104.034996,"confidence":0.77905273,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.03162943571805954},{"word":"okay","start":106.119995,"end":106.619995,"confidence":0.7780762,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.007513951510190964},{"word":"okay","start":107.399994,"end":107.899994,"confidence":0.9658203,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.021244868636131287},{"word":"alright","start":109.479996,"end":109.96,"confidence":0.8486328,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04372388869524002},{"word":"no","start":109.96,"end":110.2,"confidence":0.9863281,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.0009333565831184388},{"word":"problem","start":110.2,"end":110.7,"confidence":0.99853516,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":-0.011641595512628555},{"word":"okay","start":112.119995,"end":112.439995,"confidence":0.73779297,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.09520924091339111},{"word":"then","start":112.439995,"end":112.68,"confidence":0.8913574,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.11567206680774687},{"word":"thanks","start":112.68,"end":113.079994,"confidence":0.7381592,"punctuated_word":"Thanks,","sentiment":"neutral","sentiment_score":0.2503833770751953},{"word":"dylan","start":113.079994,"end":113.579994,"confidence":0.5819092,"punctuated_word":"Dylan.","sentiment":"neutral","sentiment_score":0.21759361028671265},{"word":"see","start":113.64,"end":113.799995,"confidence":0.9536133,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.1938149482011795},{"word":"you","start":113.799995,"end":113.88,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2052524834871292},{"word":"then","start":113.88,"end":114.2,"confidence":0.92700195,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.22335068881511688},{"word":"bye","start":114.2,"end":114.7,"confidence":0.986084,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.14210620522499084},{"word":"bye","start":115.56,"end":116.06,"confidence":0.76123047,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.07916904985904694}],"paragraphs":{"transcript":"\nHi, Alex. Good. How are you? Oh, okay. I I forwarded the invoice to Mario, the details and pay you, or you after that?\n\nDid you get any payments? Yeah. Correct. Correct. Yes.\n\nI was just missed that point. Yeah. I thought to call you, but then I missed that one. Okay. So Okay.\n\nYeah. That's fine. If I want me to yeah. That's fine. Monday is fine.\n\nYeah. Correct. Okay. Yeah. Yeah.\n\nThat's fine. And we will schedule it around 11:00 something. Eleven eleven three. Okay. Yes.\n\nOkay. Okay. Alright. No problem. Okay then.\n\nThanks, Dylan. See you then. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":0.48,"end":2.74,"sentiment":"neutral","sentiment_score":0.08793357387185097},{"text":"Good.","start":4.0,"end":4.08,"sentiment":"positive","sentiment_score":0.40176093578338623},{"text":"How are you?","start":4.08,"end":4.98,"sentiment":"neutral","sentiment_score":0.2911972105503082},{"text":"Oh, okay.","start":18.455,"end":19.095001,"sentiment":"neutral","sentiment_score":0.002888319781050086},{"text":"I I forwarded the invoice to Mario, the details and pay you, or you after that?","start":19.095001,"end":25.035,"sentiment":"neutral","sentiment_score":0.006557988119311631}],"sentiment":"neutral","sentiment_score":0.0650801735270458,"num_words":24,"start":0.48,"end":25.035},{"sentences":[{"text":"Did you get any payments?","start":25.415,"end":26.795,"sentiment":"neutral","sentiment_score":-0.03459161538630724},{"text":"Yeah.","start":35.33,"end":35.83,"sentiment":"neutral","sentiment_score":0.018440287560224533},{"text":"Correct.","start":36.69,"end":37.17,"sentiment":"neutral","sentiment_score":0.03021996095776558},{"text":"Correct.","start":37.17,"end":37.65,"sentiment":"neutral","sentiment_score":0.02240369468927383},{"text":"Yes.","start":37.65,"end":38.13,"sentiment":"neutral","sentiment_score":0.006196389906108379}],"sentiment":"neutral","sentiment_score":-0.010633082646462653,"num_words":9,"start":25.415,"end":38.13},{"sentences":[{"text":"I was just missed that point.","start":38.13,"end":41.954998,"sentiment":"neutral","sentiment_score":-0.07968962068359058},{"text":"Yeah.","start":41.954998,"end":42.355,"sentiment":"neutral","sentiment_score":-0.062496040016412735},{"text":"I thought to call you, but then I missed that one.","start":42.355,"end":45.394997,"sentiment":"neutral","sentiment_score":-0.08461960540576415},{"text":"Okay.","start":45.394997,"end":45.894997,"sentiment":"neutral","sentiment_score":0.002039133571088314},{"text":"So Okay.","start":46.594997,"end":56.49,"sentiment":"neutral","sentiment_score":0.008294210769236088}],"sentiment":"neutral","sentiment_score":-0.06918199373675245,"num_words":21,"start":38.13,"end":56.49},{"sentences":[{"text":"Yeah.","start":57.27,"end":57.75,"sentiment":"neutral","sentiment_score":0.04046197980642319},{"text":"That's fine.","start":57.75,"end":58.49,"sentiment":"neutral","sentiment_score":0.0984097346663475},{"text":"If I want me to yeah.","start":58.71,"end":60.71,"sentiment":"neutral","sentiment_score":0.04505325791736444},{"text":"That's fine.","start":60.71,"end":61.43,"sentiment":"neutral","sentiment_score":0.10228189080953598},{"text":"Monday is fine.","start":61.43,"end":62.73,"sentiment":"neutral","sentiment_score":0.21753350893656412}],"sentiment":"neutral","sentiment_score":0.09748323607657637,"num_words":14,"start":57.27,"end":62.73},{"sentences":[{"text":"Yeah.","start":65.590004,"end":65.99,"sentiment":"neutral","sentiment_score":0.09435826539993286},{"text":"Correct.","start":65.99,"end":66.49,"sentiment":"neutral","sentiment_score":0.1336451768875122},{"text":"Okay.","start":67.685,"end":68.185,"sentiment":"neutral","sentiment_score":0.05075182765722275},{"text":"Yeah.","start":68.325,"end":68.825,"sentiment":"neutral","sentiment_score":0.026444794610142708},{"text":"Yeah.","start":71.204994,"end":71.524994,"sentiment":"neutral","sentiment_score":0.05510851740837097}],"sentiment":"neutral","sentiment_score":0.0720617163926363,"num_words":5,"start":65.590004,"end":71.524994},{"sentences":[{"text":"That's fine.","start":71.524994,"end":72.325,"sentiment":"neutral","sentiment_score":0.07851292192935944},{"text":"And we will schedule it around 11:00 something.","start":72.325,"end":76.585,"sentiment":"neutral","sentiment_score":0.035571962827816606},{"text":"Eleven eleven three.","start":76.725,"end":78.024994,"sentiment":"neutral","sentiment_score":-0.028389664677282173},{"text":"Okay.","start":83.3,"end":83.8,"sentiment":"neutral","sentiment_score":-0.04841485619544983},{"text":"Yes.","start":103.534996,"end":104.034996,"sentiment":"neutral","sentiment_score":0.03162943571805954}],"sentiment":"neutral","sentiment_score":0.02264314213146766,"num_words":15,"start":71.524994,"end":104.034996},{"sentences":[{"text":"Okay.","start":106.119995,"end":106.619995,"sentiment":"neutral","sentiment_score":0.007513951510190964},{"text":"Okay.","start":107.399994,"end":107.899994,"sentiment":"neutral","sentiment_score":0.021244868636131287},{"text":"Alright.","start":109.479996,"end":109.96,"sentiment":"neutral","sentiment_score":0.04372388869524002},{"text":"No problem.","start":109.96,"end":110.7,"sentiment":"neutral","sentiment_score":-0.006287476047873497},{"text":"Okay then.","start":112.119995,"end":112.68,"sentiment":"neutral","sentiment_score":0.105440653860569}],"sentiment":"neutral","sentiment_score":0.03868415206670761,"num_words":7,"start":106.119995,"end":112.68},{"sentences":[{"text":"Thanks, Dylan.","start":112.68,"end":113.579994,"sentiment":"neutral","sentiment_score":0.23398849368095398},{"text":"See you then.","start":113.64,"end":114.2,"sentiment":"neutral","sentiment_score":0.2074727068344752},{"text":"Bye.","start":114.2,"end":114.7,"sentiment":"neutral","sentiment_score":0.14210620522499084},{"text":"Bye.","start":115.56,"end":116.06,"sentiment":"neutral","sentiment_score":0.07916904985904694}],"sentiment":"neutral","sentiment_score":0.18738148042133876,"num_words":7,"start":112.68,"end":116.06}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi,\n\nChannel 0: Hi,\n\nChannel 1: Alex.\n\nChannel 0: Ruben. How are you?\n\nChannel 1: Good. How are you?\n\nChannel 0: I'm good. I'm good. I'm good. I I I haven't heard from you for a bit, and I I was I was worried about yeah. I just I'm following up on '50 oh, sorry.\n\nOn May.\n\nChannel 1: Oh, okay. I I forwarded the invoice to Mario, the details\n\nChannel 0: Yes.\n\nChannel 1: and pay you, or you after that? Did you get\n\nChannel 0: Oh,\n\nChannel 1: any\n\nChannel 0: no.\n\nChannel 1: payments?\n\nChannel 0: I'm I'm I'm sorry. I I'm talking about we need we need to discuss how we're going to mitigate the impacts.\n\nChannel 1: Yeah. Correct. Correct. Yes. I was just missed that point.\n\nYeah. I thought to call you, but then I missed that one. Okay. So\n\nChannel 0: Okay. Okay. Cool. So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're\n\nChannel 1: Okay.\n\nChannel 0: going to fix\n\nChannel 1: Yeah. That's fine. If\n\nChannel 0: it.\n\nChannel 1: I\n\nChannel 0: Does\n\nChannel 1: want\n\nChannel 0: that\n\nChannel 1: me\n\nChannel 0: sound\n\nChannel 1: to\n\nChannel 0: good?\n\nChannel 1: yeah. That's fine. Monday is\n\nChannel 0: Great.\n\nChannel 1: fine.\n\nChannel 0: Yeah. Because I I wanna get this done, Ruben. I reckon\n\nChannel 1: Yeah.\n\nChannel 0: we can\n\nChannel 1: Correct.\n\nChannel 0: get it done quickly.\n\nChannel 1: Okay.\n\nChannel 0: So, yeah, we'll\n\nChannel 1: Yeah.\n\nChannel 0: need to I think we can plan it together.\n\nChannel 1: Yeah. That's fine. And we will schedule it around 11:00 something. Eleven\n\nChannel 0: Eleven\n\nChannel 1: eleven\n\nChannel 0: o'clock?\n\nChannel 1: three.\n\nChannel 0: I think 11:00 might be difficult for me next Monday.\n\nChannel 1: Okay.\n\nChannel 0: I I I've got time I've got time sorry. What's when is it? What do you want from me? Can I can I send you an email? I'll send I'll I'll send\n\nChannel 1: Yes.\n\nChannel 0: you an email with all the times I've got available, and then we'll\n\nChannel 1: Okay.\n\nChannel 0: go from there.\n\nChannel 1: Okay.\n\nChannel 0: Okay. Alright.\n\nChannel 1: Alright.\n\nChannel 0: Sounds\n\nChannel 1: No\n\nChannel 0: good.\n\nChannel 1: problem.\n\nChannel 0: Alright. I'll speak to you soon.\n\nChannel 1: Okay then. Thanks, Dylan. See you then. Bye.\n\nChannel 0: Alright. Cheers. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi,","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.08260777592658997}],"sentiment":"neutral","sentiment_score":0.08260777592658997,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hi,","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.114945188164711}],"sentiment":"neutral","sentiment_score":0.114945188164711,"channel":0,"num_words":1,"start":1.92,"end":2.32},{"sentences":[{"text":"Alex.","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.09325937181711196}],"sentiment":"neutral","sentiment_score":0.09325937181711196,"channel":1,"num_words":1,"start":2.24,"end":2.74},{"sentences":[{"text":"Ruben.","start":2.32,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.1165292114019394},{"text":"How are you?","start":2.6399999,"end":3.46,"sentiment":"neutral","sentiment_score":0.17024293541908264}],"sentiment":"neutral","sentiment_score":0.15681450441479683,"channel":0,"num_words":4,"start":2.32,"end":3.46},{"sentences":[{"text":"Good.","start":4.0,"end":4.08,"sentiment":"positive","sentiment_score":0.40176093578338623},{"text":"How are you?","start":4.08,"end":4.98,"sentiment":"neutral","sentiment_score":0.2911972105503082}],"sentiment":"neutral","sentiment_score":0.31883814185857773,"channel":1,"num_words":4,"start":4.0,"end":4.98},{"sentences":[{"text":"I'm good.","start":6.56,"end":7.12,"sentiment":"positive","sentiment_score":0.5466724336147308},{"text":"I'm good.","start":7.12,"end":7.7599998,"sentiment":"positive","sentiment_score":0.602253258228302},{"text":"I'm good.","start":7.7599998,"end":8.24,"sentiment":"positive","sentiment_score":0.47965550422668457},{"text":"I I I haven't heard from you for a bit, and I I was I was worried about yeah.","start":8.24,"end":12.525,"sentiment":"neutral","sentiment_score":-0.12945849487656041},{"text":"I just I'm following up on '50 oh, sorry.","start":12.525,"end":15.325,"sentiment":"neutral","sentiment_score":-0.044537943684392504}],"sentiment":"neutral","sentiment_score":0.011664985186036895,"channel":0,"num_words":34,"start":6.56,"end":15.325},{"sentences":[{"text":"On May.","start":15.325,"end":17.185,"sentiment":"neutral","sentiment_score":-0.018369955010712147}],"sentiment":"neutral","sentiment_score":-0.018369955010712147,"channel":0,"num_words":2,"start":15.325,"end":17.185},{"sentences":[{"text":"Oh, okay.","start":18.455,"end":19.095001,"sentiment":"neutral","sentiment_score":0.002888319781050086},{"text":"I I forwarded the invoice to Mario, the details","start":19.095001,"end":23.015,"sentiment":"neutral","sentiment_score":0.014287789455718465}],"sentiment":"neutral","sentiment_score":0.012215158605778759,"channel":1,"num_words":11,"start":18.455,"end":23.015},{"sentences":[{"text":"Yes.","start":22.765,"end":23.265,"sentiment":"neutral","sentiment_score":0.014413231052458286}],"sentiment":"neutral","sentiment_score":0.014413231052458286,"channel":0,"num_words":1,"start":22.765,"end":23.265},{"sentences":[{"text":"and pay you, or you after that?","start":23.015,"end":25.035,"sentiment":"neutral","sentiment_score":-0.0033803278846400125},{"text":"Did you get","start":25.415,"end":26.055,"sentiment":"neutral","sentiment_score":-0.0160472992186745}],"sentiment":"neutral","sentiment_score":-0.007180419284850359,"channel":1,"num_words":10,"start":23.015,"end":26.055},{"sentences":[{"text":"Oh,","start":25.960001,"end":26.28,"sentiment":"neutral","sentiment_score":-0.040318287909030914}],"sentiment":"neutral","sentiment_score":-0.040318287909030914,"channel":0,"num_words":1,"start":25.960001,"end":26.28},{"sentences":[{"text":"any","start":26.055,"end":26.295,"sentiment":"neutral","sentiment_score":-0.04630602151155472}],"sentiment":"neutral","sentiment_score":-0.04630602151155472,"channel":1,"num_words":1,"start":26.055,"end":26.295},{"sentences":[{"text":"no.","start":26.28,"end":26.78,"sentiment":"neutral","sentiment_score":-0.06981626152992249}],"sentiment":"neutral","sentiment_score":-0.06981626152992249,"channel":0,"num_words":1,"start":26.28,"end":26.78},{"sentences":[{"text":"payments?","start":26.295,"end":26.795,"sentiment":"neutral","sentiment_score":-0.07851015776395798}],"sentiment":"neutral","sentiment_score":-0.07851015776395798,"channel":1,"num_words":1,"start":26.295,"end":26.795},{"sentences":[{"text":"I'm I'm I'm sorry.","start":27.64,"end":28.76,"sentiment":"neutral","sentiment_score":-0.12265718542039394},{"text":"I I'm talking about we need we need to discuss how we're going to mitigate the impacts.","start":28.76,"end":33.58,"sentiment":"neutral","sentiment_score":-0.08721634482636172}],"sentiment":"neutral","sentiment_score":-0.0939669811299869,"channel":0,"num_words":21,"start":27.64,"end":33.58},{"sentences":[{"text":"Yeah.","start":35.33,"end":35.83,"sentiment":"neutral","sentiment_score":0.018440287560224533},{"text":"Correct.","start":36.69,"end":37.17,"sentiment":"neutral","sentiment_score":0.03021996095776558},{"text":"Correct.","start":37.17,"end":37.65,"sentiment":"neutral","sentiment_score":0.02240369468927383},{"text":"Yes.","start":37.65,"end":38.13,"sentiment":"neutral","sentiment_score":0.006196389906108379},{"text":"I was just missed that point.","start":38.13,"end":41.954998,"sentiment":"neutral","sentiment_score":-0.07968962068359058}],"sentiment":"neutral","sentiment_score":-0.04008773909881711,"channel":1,"num_words":10,"start":35.33,"end":41.954998},{"sentences":[{"text":"Yeah.","start":41.954998,"end":42.355,"sentiment":"neutral","sentiment_score":-0.062496040016412735},{"text":"I thought to call you, but then I missed that one.","start":42.355,"end":45.394997,"sentiment":"neutral","sentiment_score":-0.08461960540576415},{"text":"Okay.","start":45.394997,"end":45.894997,"sentiment":"neutral","sentiment_score":0.002039133571088314},{"text":"So","start":46.594997,"end":46.914997,"sentiment":"neutral","sentiment_score":0.0018669851124286652}],"sentiment":"neutral","sentiment_score":-0.07067182719973582,"channel":1,"num_words":14,"start":41.954998,"end":46.914997},{"sentences":[{"text":"Okay.","start":46.675,"end":46.995,"sentiment":"neutral","sentiment_score":0.02494383603334427},{"text":"Okay.","start":46.995,"end":47.394997,"sentiment":"neutral","sentiment_score":0.06337499618530273},{"text":"Cool.","start":47.394997,"end":47.875,"sentiment":"neutral","sentiment_score":0.10231456160545348},{"text":"So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're","start":47.875,"end":55.99,"sentiment":"neutral","sentiment_score":0.06251880317926407}],"sentiment":"neutral","sentiment_score":0.06262869547520365,"channel":0,"num_words":28,"start":46.675,"end":55.99},{"sentences":[{"text":"Okay.","start":55.99,"end":56.49,"sentiment":"neutral","sentiment_score":0.01472143642604351}],"sentiment":"neutral","sentiment_score":0.01472143642604351,"channel":1,"num_words":1,"start":55.99,"end":56.49},{"sentences":[{"text":"going to fix","start":55.99,"end":56.81,"sentiment":"neutral","sentiment_score":0.02497567826261123}],"sentiment":"neutral","sentiment_score":0.02497567826261123,"channel":0,"num_words":3,"start":55.99,"end":56.81},{"sentences":[{"text":"Yeah.","start":57.27,"end":57.75,"sentiment":"neutral","sentiment_score":0.04046197980642319},{"text":"That's fine.","start":57.75,"end":58.49,"sentiment":"neutral","sentiment_score":0.0984097346663475},{"text":"If","start":58.71,"end":58.870003,"sentiment":"neutral","sentiment_score":0.03344813361763954}],"sentiment":"neutral","sentiment_score":0.06768239568918943,"channel":1,"num_words":4,"start":57.27,"end":58.870003},{"sentences":[{"text":"it.","start":58.71,"end":58.870003,"sentiment":"neutral","sentiment_score":0.05684230476617813}],"sentiment":"neutral","sentiment_score":0.05684230476617813,"channel":0,"num_words":1,"start":58.71,"end":58.870003},{"sentences":[{"text":"I","start":58.870003,"end":58.95,"sentiment":"neutral","sentiment_score":0.05071691423654556}],"sentiment":"neutral","sentiment_score":0.05071691423654556,"channel":1,"num_words":1,"start":58.870003,"end":58.95},{"sentences":[{"text":"Does","start":58.870003,"end":59.030003,"sentiment":"neutral","sentiment_score":0.022635862231254578}],"sentiment":"neutral","sentiment_score":0.022635862231254578,"channel":0,"num_words":1,"start":58.870003,"end":59.030003},{"sentences":[{"text":"want","start":58.95,"end":59.190002,"sentiment":"neutral","sentiment_score":0.03955052047967911}],"sentiment":"neutral","sentiment_score":0.03955052047967911,"channel":1,"num_words":1,"start":58.95,"end":59.190002},{"sentences":[{"text":"that","start":59.030003,"end":59.190002,"sentiment":"neutral","sentiment_score":0.06601916253566742}],"sentiment":"neutral","sentiment_score":0.06601916253566742,"channel":0,"num_words":1,"start":59.030003,"end":59.190002},{"sentences":[{"text":"me","start":59.190002,"end":59.350002,"sentiment":"neutral","sentiment_score":0.027136005461215973}],"sentiment":"neutral","sentiment_score":0.027136005461215973,"channel":1,"num_words":1,"start":59.190002,"end":59.350002},{"sentences":[{"text":"sound","start":59.190002,"end":59.43,"sentiment":"neutral","sentiment_score":0.05459139123558998}],"sentiment":"neutral","sentiment_score":0.05459139123558998,"channel":0,"num_words":1,"start":59.190002,"end":59.43},{"sentences":[{"text":"to","start":59.350002,"end":59.850002,"sentiment":"neutral","sentiment_score":0.05736888945102692}],"sentiment":"neutral","sentiment_score":0.05736888945102692,"channel":1,"num_words":1,"start":59.350002,"end":59.850002},{"sentences":[{"text":"good?","start":59.43,"end":59.93,"sentiment":"neutral","sentiment_score":0.06314665079116821}],"sentiment":"neutral","sentiment_score":0.06314665079116821,"channel":0,"num_words":1,"start":59.43,"end":59.93},{"sentences":[{"text":"yeah.","start":60.47,"end":60.71,"sentiment":"neutral","sentiment_score":0.06209908425807953},{"text":"That's fine.","start":60.71,"end":61.43,"sentiment":"neutral","sentiment_score":0.10228189080953598},{"text":"Monday is","start":61.43,"end":62.23,"sentiment":"neutral","sentiment_score":0.21712040901184082}],"sentiment":"neutral","sentiment_score":0.14018073678016663,"channel":1,"num_words":5,"start":60.47,"end":62.23},{"sentences":[{"text":"Great.","start":62.07,"end":62.57,"sentiment":"positive","sentiment_score":0.35506075620651245}],"sentiment":"positive","sentiment_score":0.35506075620651245,"channel":0,"num_words":1,"start":62.07,"end":62.57},{"sentences":[{"text":"fine.","start":62.23,"end":62.73,"sentiment":"neutral","sentiment_score":0.21835970878601071}],"sentiment":"neutral","sentiment_score":0.21835970878601071,"channel":1,"num_words":1,"start":62.23,"end":62.73},{"sentences":[{"text":"Yeah.","start":63.11,"end":63.350002,"sentiment":"neutral","sentiment_score":0.13291281461715698},{"text":"Because I I wanna get this done, Ruben.","start":63.350002,"end":65.35,"sentiment":"neutral","sentiment_score":0.12985283508896828},{"text":"I reckon","start":65.35,"end":65.75,"sentiment":"neutral","sentiment_score":0.07197706773877144}],"sentiment":"neutral","sentiment_score":0.11960814825513146,"channel":0,"num_words":11,"start":63.11,"end":65.75},{"sentences":[{"text":"Yeah.","start":65.590004,"end":65.99,"sentiment":"neutral","sentiment_score":0.09435826539993286}],"sentiment":"neutral","sentiment_score":0.09435826539993286,"channel":1,"num_words":1,"start":65.590004,"end":65.99},{"sentences":[{"text":"we can","start":65.75,"end":65.99,"sentiment":"neutral","sentiment_score":0.08252044767141342}],"sentiment":"neutral","sentiment_score":0.08252044767141342,"channel":0,"num_words":2,"start":65.75,"end":65.99},{"sentences":[{"text":"Correct.","start":65.99,"end":66.49,"sentiment":"neutral","sentiment_score":0.1336451768875122}],"sentiment":"neutral","sentiment_score":0.1336451768875122,"channel":1,"num_words":1,"start":65.99,"end":66.49},{"sentences":[{"text":"get it done quickly.","start":65.99,"end":67.305,"sentiment":"neutral","sentiment_score":0.09304126165807247}],"sentiment":"neutral","sentiment_score":0.09304126165807247,"channel":0,"num_words":4,"start":65.99,"end":67.305},{"sentences":[{"text":"Okay.","start":67.685,"end":68.185,"sentiment":"neutral","sentiment_score":0.05075182765722275}],"sentiment":"neutral","sentiment_score":0.05075182765722275,"channel":1,"num_words":1,"start":67.685,"end":68.185},{"sentences":[{"text":"So, yeah, we'll","start":67.765,"end":68.48499,"sentiment":"neutral","sentiment_score":0.0427156426012516}],"sentiment":"neutral","sentiment_score":0.0427156426012516,"channel":0,"num_words":3,"start":67.765,"end":68.48499},{"sentences":[{"text":"Yeah.","start":68.325,"end":68.825,"sentiment":"neutral","sentiment_score":0.026444794610142708}],"sentiment":"neutral","sentiment_score":0.026444794610142708,"channel":1,"num_words":1,"start":68.325,"end":68.825},{"sentences":[{"text":"need to I think we can plan it together.","start":68.48499,"end":71.384995,"sentiment":"neutral","sentiment_score":0.04763681751986345}],"sentiment":"neutral","sentiment_score":0.04763681751986345,"channel":0,"num_words":9,"start":68.48499,"end":71.384995},{"sentences":[{"text":"Yeah.","start":71.204994,"end":71.524994,"sentiment":"neutral","sentiment_score":0.05510851740837097},{"text":"That's fine.","start":71.524994,"end":72.325,"sentiment":"neutral","sentiment_score":0.07851292192935944},{"text":"And we will schedule it around 11:00 something.","start":72.325,"end":76.585,"sentiment":"neutral","sentiment_score":0.035571962827816606},{"text":"Eleven","start":76.725,"end":77.125,"sentiment":"neutral","sentiment_score":-0.01494415383785963}],"sentiment":"neutral","sentiment_score":0.04014715917098025,"channel":1,"num_words":12,"start":71.204994,"end":77.125},{"sentences":[{"text":"Eleven","start":77.045,"end":77.365,"sentiment":"neutral","sentiment_score":-0.017726659774780273}],"sentiment":"neutral","sentiment_score":-0.017726659774780273,"channel":0,"num_words":1,"start":77.045,"end":77.365},{"sentences":[{"text":"eleven","start":77.125,"end":77.524994,"sentiment":"neutral","sentiment_score":-0.01973855495452881}],"sentiment":"neutral","sentiment_score":-0.01973855495452881,"channel":1,"num_words":1,"start":77.125,"end":77.524994},{"sentences":[{"text":"o'clock?","start":77.365,"end":77.865,"sentiment":"neutral","sentiment_score":-0.018488580361008644}],"sentiment":"neutral","sentiment_score":-0.018488580361008644,"channel":0,"num_words":1,"start":77.365,"end":77.865},{"sentences":[{"text":"three.","start":77.524994,"end":78.024994,"sentiment":"neutral","sentiment_score":-0.05048628523945808}],"sentiment":"neutral","sentiment_score":-0.05048628523945808,"channel":1,"num_words":1,"start":77.524994,"end":78.024994},{"sentences":[{"text":"I think 11:00 might be difficult for me next Monday.","start":78.66,"end":83.4,"sentiment":"neutral","sentiment_score":-0.1775553494691849}],"sentiment":"neutral","sentiment_score":-0.1775553494691849,"channel":0,"num_words":10,"start":78.66,"end":83.4},{"sentences":[{"text":"Okay.","start":83.3,"end":83.8,"sentiment":"neutral","sentiment_score":-0.04841485619544983}],"sentiment":"neutral","sentiment_score":-0.04841485619544983,"channel":1,"num_words":1,"start":83.3,"end":83.8},{"sentences":[{"text":"I I I've got time I've got time sorry.","start":83.62,"end":91.64,"sentiment":"neutral","sentiment_score":-0.07393191340896818},{"text":"What's when is it?","start":93.935,"end":95.395,"sentiment":"neutral","sentiment_score":-0.03927978780120611},{"text":"What do you want from me?","start":97.615,"end":98.995,"sentiment":"neutral","sentiment_score":-0.021869083556036156},{"text":"Can I can I send you an email?","start":101.215,"end":102.735,"sentiment":"neutral","sentiment_score":-0.006760512362234294},{"text":"I'll send I'll I'll send","start":102.735,"end":103.535,"sentiment":"neutral","sentiment_score":0.018413575552403926}],"sentiment":"neutral","sentiment_score":-0.028616784198675305,"channel":0,"num_words":32,"start":83.62,"end":103.535},{"sentences":[{"text":"Yes.","start":103.534996,"end":104.034996,"sentiment":"neutral","sentiment_score":0.03162943571805954}],"sentiment":"neutral","sentiment_score":0.03162943571805954,"channel":1,"num_words":1,"start":103.534996,"end":104.034996},{"sentences":[{"text":"you an email with all the times I've got available, and then we'll","start":103.535,"end":106.175,"sentiment":"neutral","sentiment_score":0.018746061752048824}],"sentiment":"neutral","sentiment_score":0.018746061752048824,"channel":0,"num_words":13,"start":103.535,"end":106.175},{"sentences":[{"text":"Okay.","start":106.119995,"end":106.619995,"sentiment":"neutral","sentiment_score":0.007513951510190964}],"sentiment":"neutral","sentiment_score":0.007513951510190964,"channel":1,"num_words":1,"start":106.119995,"end":106.619995},{"sentences":[{"text":"go from there.","start":106.175,"end":106.88694,"sentiment":"neutral","sentiment_score":-0.003245074301958084}],"sentiment":"neutral","sentiment_score":-0.003245074301958084,"channel":0,"num_words":3,"start":106.175,"end":106.88694},{"sentences":[{"text":"Okay.","start":107.399994,"end":107.899994,"sentiment":"neutral","sentiment_score":0.021244868636131287}],"sentiment":"neutral","sentiment_score":0.021244868636131287,"channel":1,"num_words":1,"start":107.399994,"end":107.899994},{"sentences":[{"text":"Okay.","start":108.80694,"end":109.30694,"sentiment":"neutral","sentiment_score":0.02767007239162922},{"text":"Alright.","start":109.44694,"end":109.84694,"sentiment":"neutral","sentiment_score":0.040174052119255066}],"sentiment":"neutral","sentiment_score":0.03392206225544214,"channel":0,"num_words":2,"start":108.80694,"end":109.84694},{"sentences":[{"text":"Alright.","start":109.479996,"end":109.96,"sentiment":"neutral","sentiment_score":0.04372388869524002}],"sentiment":"neutral","sentiment_score":0.04372388869524002,"channel":1,"num_words":1,"start":109.479996,"end":109.96},{"sentences":[{"text":"Sounds","start":109.84694,"end":110.08694,"sentiment":"neutral","sentiment_score":0.023326076567173004}],"sentiment":"neutral","sentiment_score":0.023326076567173004,"channel":0,"num_words":1,"start":109.84694,"end":110.08694},{"sentences":[{"text":"No","start":109.96,"end":110.2,"sentiment":"neutral","sentiment_score":-0.0009333565831184388}],"sentiment":"neutral","sentiment_score":-0.0009333565831184388,"channel":1,"num_words":1,"start":109.96,"end":110.2},{"sentences":[{"text":"good.","start":110.08694,"end":110.32694,"sentiment":"neutral","sentiment_score":-0.07065743952989578}],"sentiment":"neutral","sentiment_score":-0.07065743952989578,"channel":0,"num_words":1,"start":110.08694,"end":110.32694},{"sentences":[{"text":"problem.","start":110.2,"end":110.7,"sentiment":"neutral","sentiment_score":-0.011641595512628555}],"sentiment":"neutral","sentiment_score":-0.011641595512628555,"channel":1,"num_words":1,"start":110.2,"end":110.7},{"sentences":[{"text":"Alright.","start":110.32694,"end":110.72694,"sentiment":"neutral","sentiment_score":0.05768817663192749},{"text":"I'll speak to you soon.","start":110.72694,"end":111.86694,"sentiment":"neutral","sentiment_score":0.07180221676826477}],"sentiment":"neutral","sentiment_score":0.06944987674554189,"channel":0,"num_words":6,"start":110.32694,"end":111.86694},{"sentences":[{"text":"Okay then.","start":112.119995,"end":112.68,"sentiment":"neutral","sentiment_score":0.105440653860569},{"text":"Thanks, Dylan.","start":112.68,"end":113.579994,"sentiment":"neutral","sentiment_score":0.23398849368095398},{"text":"See you then.","start":113.64,"end":114.2,"sentiment":"neutral","sentiment_score":0.2074727068344752},{"text":"Bye.","start":114.2,"end":114.7,"sentiment":"neutral","sentiment_score":0.14210620522499084}],"sentiment":"neutral","sentiment_score":0.1804228276014328,"channel":1,"num_words":8,"start":112.119995,"end":114.7},{"sentences":[{"text":"Alright.","start":114.24694,"end":114.48694,"sentiment":"neutral","sentiment_score":0.1769784390926361},{"text":"Cheers.","start":114.48694,"end":114.88694,"sentiment":"neutral","sentiment_score":0.2945882976055145},{"text":"Bye.","start":114.88694,"end":115.38694,"sentiment":"neutral","sentiment_score":0.1610097885131836}],"sentiment":"neutral","sentiment_score":0.21085884173711142,"channel":0,"num_words":3,"start":114.24694,"end":115.38694},{"sentences":[{"text":"Bye.","start":115.56,"end":116.06,"sentiment":"neutral","sentiment_score":0.07916904985904694}],"sentiment":"neutral","sentiment_score":0.07916904985904694,"channel":1,"num_words":1,"start":115.56,"end":116.06}]},"summary":{"result":"success","short":"The customer, Ruben, is following up on an invoice and is discussing mitigating impacts with the agent, Alex. They agree to a meeting invitation and agree to schedule a follow-up meeting for Monday at 11 am. Ruben will send an email with all the available times for the meeting."},"intents":{"segments":[{"text":"I just I'm following up on '50 oh, sorry. On May.","start_word":36,"end_word":46,"intents":[{"intent":"Follow up on invoice","confidence_score":0.40120822}]},{"text":"I'm I'm I'm sorry. I I'm talking about we need we need to discuss how we're going to mitigate the impacts. Yeah. Correct. Correct.","start_word":73,"end_word":96,"intents":[{"intent":"Discuss impact mitigation","confidence_score":0.18847926}]},{"text":"So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're going Okay. to fix Yeah.","start_word":121,"end_word":150,"intents":[{"intent":"Send meeting invitation","confidence_score":0.5622646},{"intent":"Schedule meeting","confidence_score":0.19910052}]},{"text":"Can I can I send you an email? I'll send I'll I'll send Yes. you an email with all the times I've got available, and then we'll Okay. go from there. Okay.","start_word":249,"end_word":280,"intents":[{"intent":"Send email with contact information","confidence_score":0.00644048}]}]},"sentiments":{"segments":[{"text":"Hi, Hi, Alex. Ruben. How are you?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.12433228641748428},{"text":"Good.","start_word":7,"end_word":7,"sentiment":"positive","sentiment_score":0.40176093578338623},{"text":"How are you?","start_word":8,"end_word":10,"sentiment":"neutral","sentiment_score":0.3030487895011902},{"text":"I'm good. I'm good. I'm good.","start_word":11,"end_word":16,"sentiment":"positive","sentiment_score":0.5436958074569702},{"text":"I I I haven't heard from you for a bit, and I I was I was worried about yeah. I just I'm following up on '50 oh, sorry. On May. Oh, okay. I I forwarded the invoice to Mario, the details Yes. and pay you, or you after that? Did you get Oh, any no. payments? I'm I'm I'm sorry. I I'm talking about we need we need to discuss how we're going to mitigate the impacts. Yeah. Correct. Correct. Yes. I was just missed that point. Yeah. I thought to call you, but then I missed that one. Okay. So Okay. Okay. Cool. So shall we look do you want me to send you an a meeting invitation for, let's say, Monday next week to discuss how we're going Okay. to fix Yeah. That's fine. it. If Does I want that sound me to good? yeah. That's fine. Monday Great. is fine. Yeah. Because I I wanna get this done, Ruben. I reckon Yeah. we can get Correct. it done quickly. Okay. So, yeah, we'll Yeah. need to I think we can plan it together. Yeah. That's fine. And we will schedule it around 11:00 something. Eleven Eleven eleven o'clock? three. I think 11:00 might be difficult for me next Monday. Okay. I I I've got time I've got time sorry. What's when is it? What do you want from me? Can I can I send you an email? I'll send I'll I'll send Yes. you an email with all the times I've got available, and then we'll Okay. go from there. Okay. Okay. Alright. Alright. Sounds No good. problem. Alright. I'll speak to you soon. Okay then. Thanks, Dylan. See you then. Bye. Alright. Cheers. Bye. Bye.","start_word":17,"end_word":305,"sentiment":"neutral","sentiment_score":0.009093258529901505}],"average":{"sentiment":"neutral","sentiment_score":0.03341169680579234}}}}