{"metadata":{"transaction_key":"deprecated","request_id":"01a0d209-8aaa-7110-9bc3-91536528a50d","sha256":"b141b06e78959b1d9ced03c10cb17449613dcda125037471d5bec7d80ad7c63a","created":"2026-09-24T06:10:37.551Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second","confidence":1.0,"words":[{"word":"hi","start":0.24,"end":0.48,"confidence":0.9980469,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.20428678393363953},{"word":"the","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7206512093544006},{"word":"person","start":0.79999995,"end":1.12,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7111668586730957},{"word":"you","start":1.12,"end":1.28,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8037902116775513},{"word":"have","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.848406970500946},{"word":"called","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8248969912528992},{"word":"is","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8725321888923645},{"word":"not","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8631840348243713},{"word":"available","start":2.24,"end":2.74,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8203890323638916},{"word":"please","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.75267094373703},{"word":"leave","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.6397139430046082},{"word":"a","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7090548276901245},{"word":"short","start":3.9199998,"end":4.3199997,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.600816011428833},{"word":"ten","start":4.3199997,"end":4.72,"confidence":0.984375,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.7582175135612488},{"word":"second","start":4.72,"end":5.22,"confidence":0.9970703,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.37134701013565063}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.20428678393363953},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.80812718719244},{"text":"Please leave a short ten second","start":3.1999998,"end":5.22,"sentiment":"negative","sentiment_score":-0.6386367082595825}],"sentiment":"negative","sentiment_score":-0.700074968735377,"num_words":15,"start":0.24,"end":5.22}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.20428678393363953},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.80812718719244},{"text":"Please leave a short ten second","start":3.1999998,"end":5.22,"sentiment":"negative","sentiment_score":-0.6386367082595825}],"sentiment":"negative","sentiment_score":-0.700074968735377,"channel":1,"num_words":15,"start":0.24,"end":5.22}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second"},"intents":{"segments":[{"text":"The person you have called is not available.","start_word":1,"end_word":8,"intents":[{"intent":"Request a callback","confidence_score":0.073991746}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.20428678393363953},{"text":"The person you have called is not available. Please leave a short ten second","start_word":1,"end_word":14,"sentiment":"negative","sentiment_score":-0.7610821723937988}],"average":{"sentiment":"negative","sentiment_score":-0.7024720844469572}}}}