{"metadata":{"transaction_key":"deprecated","request_id":"019eaebc-9808-77e2-927f-9803374b7a1a","sha256":"9338937f939a2cfdddf11e80c2855f40ce12d07503c261c19de664d9b348f503","created":"2026-06-09T23:34:16.504Z","duration":4.6079373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"There is no one available to take your call. Please record your message.","confidence":1.0,"words":[{"word":"there","start":0.48,"end":0.71999997,"confidence":0.4428711,"punctuated_word":"There","sentiment":"negative","sentiment_score":-0.8668658137321472},{"word":"is","start":0.71999997,"end":0.88,"confidence":0.9970703,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8966216444969177},{"word":"no","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.8703449368476868},{"word":"one","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"one","sentiment":"negative","sentiment_score":-0.8860324025154114},{"word":"available","start":1.36,"end":1.8399999,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.900332510471344},{"word":"to","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9160381555557252},{"word":"take","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.9152364134788512},{"word":"your","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9338139891624452},{"word":"call","start":2.3999999,"end":2.8999999,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.884171187877655},{"word":"please","start":3.1999998,"end":3.6,"confidence":0.99609375,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5732533931732178},{"word":"record","start":3.6,"end":4.0,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.5415899753570557},{"word":"your","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5025635361671448},{"word":"message","start":4.24,"end":4.6079373,"confidence":0.88671875,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.288989394903183}],"paragraphs":{"transcript":"\nThere is no one available to take your call. Please record your message.","paragraphs":[{"sentences":[{"text":"There is no one available to take your call.","start":0.48,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.896606339348687},{"text":"Please record your message.","start":3.1999998,"end":4.6079373,"sentiment":"negative","sentiment_score":-0.4765990749001503}],"sentiment":"negative","sentiment_score":-0.7673733349029834,"num_words":13,"start":0.48,"end":4.6079373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: There is no one available to take your call. Please record your message.","paragraphs":[{"sentences":[{"text":"There is no one available to take your call.","start":0.48,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.896606339348687},{"text":"Please record your message.","start":3.1999998,"end":4.6079373,"sentiment":"negative","sentiment_score":-0.4765990749001503}],"sentiment":"negative","sentiment_score":-0.7673733349029834,"channel":1,"num_words":13,"start":0.48,"end":4.6079373}]},"summary":{"result":"success","short":"There is no one available to take your call. Please record your message."},"intents":{"segments":[{"text":"Please record your message.","start_word":9,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.7489611}]}]},"sentiments":{"segments":[{"text":"There is no one available to take your call. Please record your message.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.7614924311637878}],"average":{"sentiment":"negative","sentiment_score":-0.7614924112955729}}}}