{"metadata":{"transaction_key":"deprecated","request_id":"01a0c722-ecb9-70b2-b710-fc25e7cddce8","sha256":"c2d9507362a6968b87c185e833fa5f83821b9f40401c0c71f53454e9bfad049d","created":"2026-09-22T03:22:31.327Z","duration":64.51194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":65,"output_tokens":55},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":72,"output_tokens":72},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":72,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. I'm sorry.\n\nThis person is not available. If you would like to leave an additional message, please reply after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.055016376078128815},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.009212534234393388},{"text":"Thanks.","start":14.825,"end":15.325,"sentiment":"positive","sentiment_score":0.5744272470474243},{"text":"Please stay on the line.","start":15.705,"end":17.245,"sentiment":"neutral","sentiment_score":0.03620784431695938},{"text":"I'm sorry.","start":38.81,"end":39.55,"sentiment":"negative","sentiment_score":-0.3499678671360016}],"sentiment":"neutral","sentiment_score":0.010317906327545643,"num_words":25,"start":0.16,"end":39.55},{"sentences":[{"text":"This person is not available.","start":39.61,"end":41.07,"sentiment":"negative","sentiment_score":-0.5167766273021698},{"text":"If you would like to leave an additional message, please reply after the tone.","start":41.525,"end":45.465,"sentiment":"neutral","sentiment_score":-0.21106071983064925}],"sentiment":"neutral","sentiment_score":-0.2915122744284178,"num_words":19,"start":39.61,"end":45.465}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Hi. This is Amira from Glittergreen Forest.\n\nChannel 1: Thanks. Please stay on the line. I'm sorry. This person is not available. 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