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Goodbye for now.","paragraphs":[{"sentences":[{"text":"The person you are calling is not available.","start":0.08,"end":2.58,"sentiment":"negative","sentiment_score":-0.38768724724650383},{"text":"Please leave a short message, and it will be sent as an audio message.","start":3.12,"end":6.98,"sentiment":"neutral","sentiment_score":-0.1766762834574495}],"sentiment":"neutral","sentiment_score":-0.2534075430171056,"channel":1,"num_words":22,"start":0.08,"end":6.98},{"sentences":[{"text":"Hi, Jaden.","start":8.72,"end":9.599999,"sentiment":"neutral","sentiment_score":0.1506349742412567},{"text":"This is Mary from Airtel.","start":9.599999,"end":11.38,"sentiment":"neutral","sentiment_score":0.209622260928154},{"text":"I'm just reaching out regarding your account and the notice you recently sent through email.","start":11.44,"end":16.325,"sentiment":"neutral","sentiment_score":0.23128825128078462},{"text":"And I wanted to touch base with you before the scheduled account account account action tomorrow and see if there's anything we can assist you with whenever you have a moment.","start":16.705,"end":26.404999,"sentiment":"neutral","sentiment_score":0.3268189975811589},{"text":"Please don't hesitate to call us at 0391218113.","start":26.8,"end":33.36,"sentiment":"neutral","sentiment_score":0.18747455440461636}],"sentiment":"neutral","sentiment_score":0.2696703341407854,"channel":0,"num_words":61,"start":8.72,"end":33.36},{"sentences":[{"text":"Again, that's 0391218113, and we'll be more than happy to assist you.","start":33.36,"end":40.166874,"sentiment":"positive","sentiment_score":0.6151202768087387},{"text":"Thank you, and have a lovely day.","start":40.326874,"end":41.766872,"sentiment":"positive","sentiment_score":0.7188779285975865},{"text":"Goodbye for now.","start":41.766872,"end":42.826874,"sentiment":"neutral","sentiment_score":0.09863643099864323}],"sentiment":"positive","sentiment_score":0.57770445976745,"channel":0,"num_words":22,"start":33.36,"end":42.826874}]},"summary":{"result":"success","short":"Mary from Airtel calls Jaden regarding his account and notice he sent an email. She wants to discuss his account and schedule an account action the next day. Mary provides a phone number for Jaden to call and assures him they will be assisted."},"intents":{"segments":[{"text":"Hi, Jaden. This is Mary from Airtel. I'm just reaching out regarding your account and the notice you recently sent through email. And I wanted to touch base with you before the scheduled account account account action tomorrow and see if there's anything we can assist you with whenever you have a moment.","start_word":22,"end_word":74,"intents":[{"intent":"Contact jaden about account","confidence_score":0.009673227}]}]},"sentiments":{"segments":[{"text":"The person you are calling is not available.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.4016038179397583},{"text":"Please leave a short message, and it will be sent as an audio message. Hi, Jaden. This is Mary from Airtel. I'm just reaching out regarding your account and the notice you recently sent through email.","start_word":8,"end_word":43,"sentiment":"neutral","sentiment_score":0.0691387951374054},{"text":"And I wanted to touch base with you before the scheduled account account account action tomorrow and see if there's anything we can assist you with whenever you have a moment.","start_word":44,"end_word":74,"sentiment":"positive","sentiment_score":0.3348257839679718},{"text":"Please don't hesitate to call us at 0391218113.","start_word":75,"end_word":82,"sentiment":"neutral","sentiment_score":0.18617141246795657},{"text":"Again, that's 0391218113, and we'll be more than happy to assist you. Thank you, and have a lovely day.","start_word":83,"end_word":101,"sentiment":"positive","sentiment_score":0.6273924112319946},{"text":"Goodbye for now.","start_word":102,"end_word":104,"sentiment":"neutral","sentiment_score":0.11263831704854964}],"average":{"sentiment":"neutral","sentiment_score":0.24562443772407427}}}}