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Hello? Why are you ringing me for, ma'am? Keep ringing me. Why are you ringing me for, mate?\n\nStop ringing me. Remove me from this goddamn list, honestly. Oh, I'll report I'll report you into the spam people, mate. Yeah? Cloud Solutions IT, mate.\n\nWe're removing if you call me again, I'm calling the I'm calling the the whoever it is, fair trading or whatever, the spam. Mate, I'm gonna blacklist you. Currently, it's the IT. I'll blacklist you in the bloody in the thing, mate. To be honest, in the in the spam house, mate.\n\nI'll put you in the spam house. Right? 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Hello?\n\nChannel 0: Yeah. Good afternoon. Damien, it's Ronald from Cloud Solution IT. How are you\n\nChannel 1: Why\n\nChannel 0: doing today?\n\nChannel 1: are you ringing me for, ma'am? Keep ringing me. Why are you ringing me for, mate? Stop ringing me. Remove me from this goddamn list, honestly.\n\nOh,\n\nChannel 0: Alright.\n\nChannel 1: I'll report\n\nChannel 0: Okay.\n\nChannel 1: I'll report you into the spam people, mate. Yeah?\n\nChannel 0: No. No. No\n\nChannel 1: Cloud\n\nChannel 0: worries.\n\nChannel 1: Solutions IT, mate. We're removing if you call me again, I'm calling the I'm calling the the whoever it is, fair trading or whatever, the spam. Mate, I'm gonna blacklist you. Currently, it's the IT. I'll blacklist you in the bloody in the thing, mate.\n\nTo be honest,\n\nChannel 0: Alright.\n\nChannel 1: in the in\n\nChannel 0: Got\n\nChannel 1: the\n\nChannel 0: it,\n\nChannel 1: spam house, mate.\n\nChannel 0: sir.\n\nChannel 1: I'll put you in the spam house. Right? It's illegal\n\nChannel 0: Uh-huh.\n\nChannel 1: it's illegal to do what you're doing and calling me like this.\n\nChannel 0: Alright. Got it, sir. Take care.","paragraphs":[{"sentences":[{"text":"Speaking.","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":-0.002424776554107666},{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.005104972515255213}],"sentiment":"neutral","sentiment_score":0.0013400979805737734,"channel":1,"num_words":2,"start":0.96,"end":3.3799999},{"sentences":[{"text":"Yeah.","start":3.1999998,"end":3.6,"sentiment":"neutral","sentiment_score":0.04472077637910843},{"text":"Good afternoon.","start":3.6,"end":4.34,"sentiment":"neutral","sentiment_score":0.19817262887954712},{"text":"Damien, it's Ronald from Cloud Solution IT.","start":5.04,"end":8.74,"sentiment":"neutral","sentiment_score":0.11482330198798861},{"text":"How are you","start":9.28,"end":9.76,"sentiment":"neutral","sentiment_score":0.09789156168699265}],"sentiment":"neutral","sentiment_score":0.11834644870116161,"channel":0,"num_words":13,"start":3.1999998,"end":9.76},{"sentences":[{"text":"Why","start":9.76,"end":10.26,"sentiment":"neutral","sentiment_score":-0.10611173510551453}],"sentiment":"neutral","sentiment_score":-0.10611173510551453,"channel":1,"num_words":1,"start":9.76,"end":10.26},{"sentences":[{"text":"doing today?","start":9.76,"end":10.5,"sentiment":"neutral","sentiment_score":-0.09995058923959732}],"sentiment":"neutral","sentiment_score":-0.09995058923959732,"channel":0,"num_words":2,"start":9.76,"end":10.5},{"sentences":[{"text":"are you ringing me for, ma'am?","start":10.8,"end":12.045,"sentiment":"negative","sentiment_score":-0.4995518873135249},{"text":"Keep ringing me.","start":12.365,"end":13.585,"sentiment":"negative","sentiment_score":-0.5998424887657166},{"text":"Why are you ringing me for, mate?","start":15.325,"end":16.765,"sentiment":"negative","sentiment_score":-0.492306364434106},{"text":"Stop ringing me.","start":16.765,"end":17.904999,"sentiment":"negative","sentiment_score":-0.5549906690915426},{"text":"Remove me from this goddamn list, honestly.","start":18.285,"end":20.465,"sentiment":"negative","sentiment_score":-0.631439575127193}],"sentiment":"negative","sentiment_score":-0.5510781682454623,"channel":1,"num_words":26,"start":10.8,"end":20.465},{"sentences":[{"text":"Oh,","start":21.404999,"end":21.645,"sentiment":"neutral","sentiment_score":-0.2162245810031891}],"sentiment":"neutral","sentiment_score":-0.2162245810031891,"channel":1,"num_words":1,"start":21.404999,"end":21.645},{"sentences":[{"text":"Alright.","start":21.435,"end":21.835,"sentiment":"neutral","sentiment_score":-0.13266383111476898}],"sentiment":"neutral","sentiment_score":-0.13266383111476898,"channel":0,"num_words":1,"start":21.435,"end":21.835},{"sentences":[{"text":"I'll 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mate.","start":22.285,"end":24.705,"sentiment":"negative","sentiment_score":-0.37562675029039383},{"text":"Yeah?","start":25.359999,"end":25.859999,"sentiment":"neutral","sentiment_score":-0.10001417994499208}],"sentiment":"negative","sentiment_score":-0.345003131363127,"channel":1,"num_words":9,"start":22.285,"end":25.859999},{"sentences":[{"text":"No.","start":25.43,"end":25.67,"sentiment":"neutral","sentiment_score":-0.25787898898124695},{"text":"No.","start":25.67,"end":25.91,"sentiment":"neutral","sentiment_score":-0.20186525583267212},{"text":"No","start":25.91,"end":26.23,"sentiment":"neutral","sentiment_score":-0.15431489050388336}],"sentiment":"neutral","sentiment_score":-0.20468637843926749,"channel":0,"num_words":3,"start":25.43,"end":26.23},{"sentences":[{"text":"Cloud","start":26.0,"end":26.4,"sentiment":"neutral","sentiment_score":-0.16736315190792084}],"sentiment":"neutral","sentiment_score":-0.16736315190792084,"channel":1,"num_words":1,"start":26.0,"end":26.4},{"sentences":[{"text":"worries.","start":26.23,"end":26.73,"sentiment":"neutral","sentiment_score":-0.1423315703868866}],"sentiment":"neutral","sentiment_score":-0.1423315703868866,"channel":0,"num_words":1,"start":26.23,"end":26.73},{"sentences":[{"text":"Solutions IT, mate.","start":26.4,"end":27.519999,"sentiment":"neutral","sentiment_score":-0.10254283746083577},{"text":"We're removing if you call me again, I'm calling the I'm calling the the whoever it is, fair trading or whatever, the spam.","start":27.519999,"end":35.3,"sentiment":"negative","sentiment_score":-0.4912811232649762},{"text":"Mate, I'm gonna blacklist you.","start":35.6,"end":37.54,"sentiment":"negative","sentiment_score":-0.6148537993431091},{"text":"Currently, it's the IT.","start":38.155003,"end":39.435,"sentiment":"negative","sentiment_score":-0.38495907187461853},{"text":"I'll blacklist you in the bloody in the thing, mate.","start":39.435,"end":42.075,"sentiment":"negative","sentiment_score":-0.5782731026411057}],"sentiment":"negative","sentiment_score":-0.4889762368467119,"channel":1,"num_words":45,"start":26.4,"end":42.075},{"sentences":[{"text":"To be honest,","start":42.075,"end":42.895,"sentiment":"neutral","sentiment_score":-0.14013839264710745}],"sentiment":"neutral","sentiment_score":-0.14013839264710745,"channel":1,"num_words":3,"start":42.075,"end":42.895},{"sentences":[{"text":"Alright.","start":44.115,"end":44.615,"sentiment":"neutral","sentiment_score":-0.0976686030626297}],"sentiment":"neutral","sentiment_score":-0.0976686030626297,"channel":0,"num_words":1,"start":44.115,"end":44.615},{"sentences":[{"text":"in the in","start":44.235,"end":45.115,"sentiment":"neutral","sentiment_score":-0.09690326700607936}],"sentiment":"neutral","sentiment_score":-0.09690326700607936,"channel":1,"num_words":3,"start":44.235,"end":45.115},{"sentences":[{"text":"Got","start":44.898937,"end":45.13894,"sentiment":"neutral","sentiment_score":-0.2135418951511383}],"sentiment":"neutral","sentiment_score":-0.2135418951511383,"channel":0,"num_words":1,"start":44.898937,"end":45.13894},{"sentences":[{"text":"the","start":45.115,"end":45.275,"sentiment":"negative","sentiment_score":-0.3812510073184967}],"sentiment":"negative","sentiment_score":-0.3812510073184967,"channel":1,"num_words":1,"start":45.115,"end":45.275},{"sentences":[{"text":"it,","start":45.13894,"end":45.63894,"sentiment":"negative","sentiment_score":-0.4319385290145874}],"sentiment":"negative","sentiment_score":-0.4319385290145874,"channel":0,"num_words":1,"start":45.13894,"end":45.63894},{"sentences":[{"text":"spam house, mate.","start":45.275,"end":45.995003,"sentiment":"negative","sentiment_score":-0.4660203158855438}],"sentiment":"negative","sentiment_score":-0.4660203158855438,"channel":1,"num_words":3,"start":45.275,"end":45.995003},{"sentences":[{"text":"sir.","start":45.93894,"end":46.43894,"sentiment":"negative","sentiment_score":-0.4707215428352356}],"sentiment":"negative","sentiment_score":-0.4707215428352356,"channel":0,"num_words":1,"start":45.93894,"end":46.43894},{"sentences":[{"text":"I'll put you in the spam house.","start":45.995003,"end":47.615,"sentiment":"negative","sentiment_score":-0.6412799273218427},{"text":"Right?","start":47.755,"end":47.995003,"sentiment":"negative","sentiment_score":-0.450112521648407},{"text":"It's illegal","start":47.995003,"end":48.655,"sentiment":"negative","sentiment_score":-0.7269562482833862}],"sentiment":"negative","sentiment_score":-0.6392984509468078,"channel":1,"num_words":10,"start":45.995003,"end":48.655},{"sentences":[{"text":"Uh-huh.","start":48.178936,"end":48.678936,"sentiment":"negative","sentiment_score":-0.5269977450370789}],"sentiment":"negative","sentiment_score":-0.5269977450370789,"channel":0,"num_words":1,"start":48.178936,"end":48.678936},{"sentences":[{"text":"it's illegal to do what you're doing and calling me like this.","start":48.875,"end":52.148937,"sentiment":"negative","sentiment_score":-0.7377229332923889}],"sentiment":"negative","sentiment_score":-0.7377229332923889,"channel":1,"num_words":12,"start":48.875,"end":52.148937},{"sentences":[{"text":"Alright.","start":52.658936,"end":53.13894,"sentiment":"neutral","sentiment_score":-0.07005637884140015},{"text":"Got it, sir.","start":53.13894,"end":53.93894,"sentiment":"neutral","sentiment_score":-0.05562602914869785},{"text":"Take care.","start":53.93894,"end":54.598938,"sentiment":"neutral","sentiment_score":-0.034313783049583435}],"sentiment":"neutral","sentiment_score":-0.05092700539777676,"channel":0,"num_words":6,"start":52.658936,"end":54.598938}]},"summary":{"result":"success","short":"An IT representative named Ronald calls a customer named Damien and threatens to blacklist him from a list if he continues to call. Damien refuses and becomes upset, telling Ronald that he will report him to the spam people. Ronald apologizes and assures Damien that he will be removed from the list."},"intents":{"segments":[{"text":"I'll report you into the spam people, mate. Yeah? No. No.","start_word":49,"end_word":59,"intents":[{"intent":"Report spam calls","confidence_score":0.052535176}]}]},"sentiments":{"segments":[{"text":"Speaking. Hello? Yeah. Good afternoon. Damien, it's Ronald from Cloud Solution IT. How are you doing Why today?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.06663148105144501},{"text":"are you ringing me for, ma'am? Keep ringing me. Why are you ringing me for, mate? Stop ringing me. Remove me from this goddamn list, honestly.","start_word":18,"end_word":43,"sentiment":"negative","sentiment_score":-0.5460853576660156},{"text":"Oh, Alright. I'll report Okay.","start_word":44,"end_word":48,"sentiment":"neutral","sentiment_score":-0.1608702689409256},{"text":"I'll report you into the spam people, mate.","start_word":49,"end_word":56,"sentiment":"negative","sentiment_score":-0.34384581446647644},{"text":"Yeah? No. No. No Cloud worries. Solutions IT, mate.","start_word":57,"end_word":65,"sentiment":"neutral","sentiment_score":-0.14882239699363708},{"text":"We're removing if you call me again, I'm calling the I'm calling the the whoever it is, fair trading or whatever, the spam. Mate, I'm gonna blacklist you. Currently, it's the IT. I'll blacklist you in the bloody in the thing, mate.","start_word":66,"end_word":107,"sentiment":"negative","sentiment_score":-0.5047743320465088},{"text":"To be honest, Alright.","start_word":108,"end_word":111,"sentiment":"neutral","sentiment_score":-0.11773813515901566},{"text":"in the in Got the it, spam house, mate. sir. I'll put you in the spam house. Right? It's illegal Uh-huh. it's illegal to do what you're doing and calling me like this.","start_word":112,"end_word":144,"sentiment":"negative","sentiment_score":-0.5707069635391235},{"text":"Alright. Got it, sir. Take care.","start_word":145,"end_word":150,"sentiment":"neutral","sentiment_score":-0.05514911934733391}],"average":{"sentiment":"negative","sentiment_score":-0.3891713226435285}}}}