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My name is Mary. May I have your name, please? Hello, Dom. Good afternoon.\n\nThe history shows yes. And from my history, it shows the user is absent. From my history, the number is showing as user absent, and the call was disconnected as well with my ring auto. I can try without the Teams. I mean, while having on a live meeting with with Teams.\n\nLet me try. Yes. I'll I'll try it. I'll be disconnecting the call now. 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Marion. That's me, Dom. Yes. I'm just call I'm calling you with that what with that number. I think when you tried to call me, you got cut off.\n\nSorry? Okay. So if you ring up that number, you can't call her. Is that right? Okay.\n\nCan you try? Yes, please. Try. Try. 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My name is Mary. May I have your name, please?\n\nChannel 1: Hi, Marion. That's me, Dom.\n\nChannel 0: Hello, Dom. Good afternoon.\n\nChannel 1: Yes. I'm\n\nChannel 0: The\n\nChannel 1: just\n\nChannel 0: history\n\nChannel 1: call I'm\n\nChannel 0: shows\n\nChannel 1: calling you with that what with that number. I think when you tried to call me, you got cut off.\n\nChannel 0: yes. And from my history, it shows the user is absent.\n\nChannel 1: Sorry?\n\nChannel 0: From my history, the number is showing as user absent, and the call was disconnected as well with my ring auto.\n\nChannel 1: Okay. So if you ring up that number, you can't call her. Is that right?\n\nChannel 0: I can try without the Teams. I mean, while having on a live meeting with with Teams.\n\nChannel 1: Okay.\n\nChannel 0: Let\n\nChannel 1: Can\n\nChannel 0: me\n\nChannel 1: you\n\nChannel 0: try.\n\nChannel 1: try? Yes, please. Try. Try.\n\nChannel 0: Yes. 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Mary explains that the customer's call was disconnected and they cannot call the intended person. Mary suggests trying to call the intended person's cell phone instead and Dom agrees to try. The call ends with Mary telling Dom to be disconnecting the call."},"intents":{"segments":[{"text":"be disconnecting the call now. Thank you.","start_word":137,"end_word":143,"intents":[{"intent":"Disconnect call","confidence_score":0.4660208}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Airtel. My name is Mary.","start_word":0,"end_word":8,"sentiment":"positive","sentiment_score":0.48505568504333496},{"text":"May I have your name, please? Hi, Marion. That's me, Dom. Hello, Dom. Good afternoon. Yes. The I'm history just call I'm shows calling you with that what with that number.","start_word":9,"end_word":39,"sentiment":"neutral","sentiment_score":0.03792604431509971},{"text":"I think when you tried to call me, you got cut off.","start_word":40,"end_word":51,"sentiment":"negative","sentiment_score":-0.40123075246810913},{"text":"yes. And from my history, it shows the user is absent. Sorry? From my history, the number is showing as user absent, and the call was disconnected as well with my ring auto. Okay. So if you ring up that number, you can't call her. Is that right? I can try without the Teams. I mean, while having on a live meeting with with Teams. Okay. Let Can me you try. try? Yes, please. Try. Try. Yes. I'll I'll try it. Alright. I'll Thank you. be disconnecting the call now. Thank you.","start_word":52,"end_word":143,"sentiment":"neutral","sentiment_score":-0.0977468490600586}],"average":{"sentiment":"neutral","sentiment_score":-0.05324129874889667}}}}