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Who are you trying to reach? Kevin Barry. And where is where did he where did you get his details from? Where did you get Kevin Barry's details from?\n\nWhy are you calling? Yeah. Yeah. Because you got the wrong number, and I keep getting calls for this asshole. But I it's not me.\n\nSo can you take me off your list? Yeah. Yeah.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.0042135827243328094},{"text":"Who are you trying to reach?","start":8.72,"end":10.099999,"sentiment":"neutral","sentiment_score":-0.20638515800237656},{"text":"Kevin Barry.","start":15.224999,"end":15.964999,"sentiment":"neutral","sentiment_score":-0.030032402835786343},{"text":"And where is where did he where did you get his details from?","start":16.824999,"end":20.205,"sentiment":"neutral","sentiment_score":-0.049368928831357226},{"text":"Where did you get Kevin Barry's details from?","start":26.105,"end":29.16,"sentiment":"neutral","sentiment_score":-0.047534394543617964}],"sentiment":"neutral","sentiment_score":-0.07720778007060289,"num_words":30,"start":0.16,"end":29.16},{"sentences":[{"text":"Why are you calling?","start":29.539999,"end":30.439999,"sentiment":"neutral","sentiment_score":-0.04877493903040886},{"text":"Yeah.","start":36.579998,"end":37.079998,"sentiment":"neutral","sentiment_score":-0.08056571334600449},{"text":"Yeah.","start":40.02,"end":40.155,"sentiment":"neutral","sentiment_score":-0.09525638818740843},{"text":"Because you got the wrong number, and I keep getting calls for this asshole.","start":40.315,"end":43.274998,"sentiment":"negative","sentiment_score":-0.5732160061597824},{"text":"But I it's not me.","start":43.274998,"end":44.555,"sentiment":"negative","sentiment_score":-0.4522639632225037}],"sentiment":"negative","sentiment_score":-0.42629063040018084,"num_words":25,"start":29.539999,"end":44.555},{"sentences":[{"text":"So can you take me off your list?","start":44.555,"end":46.655,"sentiment":"negative","sentiment_score":-0.41099780425429344},{"text":"Yeah.","start":50.074997,"end":50.315,"sentiment":"neutral","sentiment_score":0.21067440509796145},{"text":"Yeah.","start":50.315,"end":50.815,"sentiment":"neutral","sentiment_score":0.146290123462677}],"sentiment":"neutral","sentiment_score":-0.2931017905473709,"num_words":10,"start":44.555,"end":50.815}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Kevin. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Who are you trying to reach?\n\nChannel 0: I'm trying to get a hold of a Kevin Barry.\n\nChannel 1: Kevin Barry. And where is where did he where did you get his details from?\n\nChannel 0: Aren't you Kevin?\n\nChannel 1: Where did you get Kevin Barry's details from? Why\n\nChannel 0: Oh,\n\nChannel 1: are you\n\nChannel 0: yes.\n\nChannel 1: calling?\n\nChannel 0: Well, if you really wanna dig deeper into that, just we have a team that generates the numbers, and I'm the one\n\nChannel 1: Yeah.\n\nChannel 0: that is calling the numbers. So\n\nChannel 1: Yeah.\n\nChannel 0: I'm just\n\nChannel 1: Because\n\nChannel 0: curious.\n\nChannel 1: you got the wrong number, and I keep getting calls for this asshole. But I it's not me. So can you take\n\nChannel 0: You should\n\nChannel 1: me off\n\nChannel 0: have\n\nChannel 1: your\n\nChannel 0: just\n\nChannel 1: list?\n\nChannel 0: yeah. You should have just mentioned that, mate. I'm sorry then. You have a great\n\nChannel 1: Yeah.\n\nChannel 0: day.\n\nChannel 1: Yeah.\n\nChannel 0: Take care.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.0042135827243328094}],"sentiment":"neutral","sentiment_score":0.0042135827243328094,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Oh, hi, Kevin.","start":2.1599998,"end":3.46,"sentiment":"neutral","sentiment_score":0.025394757588704426},{"text":"It's Andrew from Vigilance AI.","start":3.84,"end":6.16,"sentiment":"neutral","sentiment_score":0.03217181973159313},{"text":"Have I caught you in a bad time?","start":6.16,"end":7.94,"sentiment":"negative","sentiment_score":-0.33642035350203514}],"sentiment":"neutral","sentiment_score":-0.15339496603701264,"channel":0,"num_words":16,"start":2.1599998,"end":7.94},{"sentences":[{"text":"Who are you trying to 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care.","start":50.465,"end":51.204998,"sentiment":"neutral","sentiment_score":0.16294868290424347}],"sentiment":"neutral","sentiment_score":0.16294868290424347,"channel":0,"num_words":2,"start":50.465,"end":51.204998}]},"summary":{"result":"success","short":"An agent from Carrefourance AI calls Kevin Barry and asks where he got his details from. Kevin says he got his details from Argin, not Barry, and the agent apologizes for calling in a bad time and asks to be taken off the list. Kevin apologizes again and the call ends."},"intents":{"segments":[{"text":"I'm trying to get a hold of a Kevin Barry. Kevin Barry.","start_word":23,"end_word":34,"intents":[{"intent":"Get a hold of kevin barry","confidence_score":0.0798763}]},{"text":"So can you take You should me off have your just list? yeah.","start_word":117,"end_word":129,"intents":[{"intent":"Investigate the situation and request removal from the list","confidence_score":0.000019210165}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Kevin. It's Andrew from Vigilance AI.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.02641712501645088},{"text":"Have I caught you in a bad time?","start_word":9,"end_word":16,"sentiment":"negative","sentiment_score":-0.3466539978981018},{"text":"Who are you trying to reach? I'm trying to get a hold of a Kevin Barry. Kevin Barry. And where is where did he where did you get his details from? Aren't you Kevin? Where did you get Kevin Barry's details from? Why Oh, are you yes. calling? Well, if you really wanna dig deeper into that, just we have a team that generates the numbers, and I'm the one Yeah. that is calling the numbers. So Yeah. I'm just Because curious.","start_word":17,"end_word":98,"sentiment":"neutral","sentiment_score":-0.08787969499826431},{"text":"you got the wrong number, and I keep getting calls for this asshole. But I it's not me. So can you take You should me off have your just list?","start_word":99,"end_word":128,"sentiment":"negative","sentiment_score":-0.5048577189445496},{"text":"yeah. You should have just mentioned that, mate. I'm sorry then. You have a great Yeah. day. Yeah. Take care.","start_word":129,"end_word":148,"sentiment":"neutral","sentiment_score":0.04747937619686127}],"average":{"sentiment":"neutral","sentiment_score":-0.1441604222092673}}}}