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Hello? My... I have my... An Indian number, and I recharge...\n\nI I live in Australia, and and I recharge in few months, every two or three months. And today, I recharge my number, and I take a roaming data, 18, for incoming messages, but no messages appears. I don't know. This number is not working or not. Yeah.\n\nBut customer care number... Yeah. The Google says this is the customer care number for Airtel AU. Then what can I do? Okay.\n\nThen I call to the direct... I call to India for that. Okay. Okay. 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Good morning. This is Maureen from Airtel. How can I assist\n\nChannel 1: Yeah.\n\nChannel 0: you?\n\nChannel 1: Hello?\n\nChannel 0: Yes. Hello?\n\nChannel 1: My... I have my... An Indian number, and I recharge... I I live in Australia, and and I recharge in few months, every two or three months. And today, I recharge my number, and I take a roaming data, 18, for incoming messages, but no messages appears.\n\nI don't know. This number is not working or not.\n\nChannel 0: Okay. I see. Thanks for telling me that since we are Airtel Australia, we only service Australian phone numbers. Unfortunately, we are unable to resolve the issue for you as we are not affiliated with Airtel India. So I suggest you contact them directly.\n\nIs there the one who have your account?\n\nChannel 1: Yeah. But customer care number... Yeah. The Google says this is the customer care number for Airtel AU.\n\nChannel 0: Yeah. Airtel Australia only. 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report that their number is not working and they have a roaming data plan. The representative explains that they are not affiliated with Airtel India and suggests the customer contact Google directly for assistance. The representative also mentions that Airtel is different from Airtel India and provides a different customer care number for the customer."},"intents":{"segments":[{"text":"This is Maureen from Airtel. How can I assist you? Yeah.","start_word":3,"end_word":13,"intents":[{"intent":"Assist customer","confidence_score":0.044501927}]}]},"sentiments":{"segments":[{"text":"Hello. Good morning. This is Maureen from Airtel. How can I assist you? Yeah. Hello? Yes. Hello? My... I have my... An Indian number, and I recharge... I I live in Australia, and and I recharge in few months, every two or three months. And today, I recharge my number, and I take a roaming data, 18, for incoming messages, but no messages appears. I don't know.","start_word":0,"end_word":66,"sentiment":"neutral","sentiment_score":-0.003677820786833763},{"text":"This number is not working or not.","start_word":67,"end_word":73,"sentiment":"negative","sentiment_score":-0.4151570796966553},{"text":"Okay. I see. Thanks for telling me that since we are Airtel Australia, we only service Australian phone numbers.","start_word":74,"end_word":92,"sentiment":"neutral","sentiment_score":-0.024459196254611015},{"text":"Unfortunately, we are unable to resolve the issue for you as we are not affiliated with Airtel India.","start_word":93,"end_word":110,"sentiment":"negative","sentiment_score":-0.364949107170105},{"text":"So I suggest you contact them directly. Is there the one who have your account? Yeah. But customer care number... Yeah. The Google says this is the customer care number for Airtel AU. Yeah. Airtel Australia only. We cannot troubleshoot different numbers. Then what Oh, can we are I do? different. Yeah. We're a different company to Airtel India. Okay. Then I Different call reselling. to the direct... Yeah. I call to India for that. Yeah. Yeah. Because they are the one who have your account on their end. We do not Okay. have their customer support number as well because we're not connected with them. Okay. K. Thank you. Bye. Have Bye.","start_word":111,"end_word":223,"sentiment":"neutral","sentiment_score":-0.08127494901418686},{"text":"a great day.","start_word":224,"end_word":226,"sentiment":"positive","sentiment_score":0.44662776589393616}],"average":{"sentiment":"neutral","sentiment_score":-0.07323530655872973}}}}