{"metadata":{"transaction_key":"deprecated","request_id":"01a0a31a-2297-73f0-9f50-7fdfbd1215e7","sha256":"a83278482da3289f56e5e878e07795e09602a27f6c754491f2387354f79f4d9b","created":"2026-09-15T03:26:35.339Z","duration":68.18394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":160,"output_tokens":72},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":169,"output_tokens":169},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":169,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hello. Good afternoon. David? Yeah. David, good day. This is Mary calling from Vigilance AI. I hope you're doing well. David, we are a cybersecurity company that runs an AI powered MDR platform. And I believe that you are one of the IT manager here at MQF. Am I right? Yeah. Because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking your availability if you do have an open schedule by next month. Looking at on the October 8, would you be available? Mhmm. I see.","confidence":0.99902344,"words":[{"word":"yes","start":4.7999997,"end":5.04,"confidence":0.9970703,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.07067042589187622},{"word":"hello","start":5.04,"end":5.52,"confidence":0.9921875,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.08743619918823242},{"word":"good","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2898767292499542},{"word":"afternoon","start":5.7599998,"end":6.2599998,"confidence":0.8852539,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":0.20991875231266025},{"word":"david","start":6.72,"end":7.22,"confidence":0.7849121,"punctuated_word":"David?","sentiment":"neutral","sentiment_score":0.15963003039360046},{"word":"yeah","start":9.92,"end":10.42,"confidence":0.98461914,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.29955190420150757},{"word":"david","start":10.48,"end":10.98,"confidence":0.9746094,"punctuated_word":"David,","sentiment":"positive","sentiment_score":0.4386553168296814},{"word":"good","start":11.04,"end":11.36,"confidence":0.86865234,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6041461229324341},{"word":"day","start":11.36,"end":11.86,"confidence":0.94091797,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.5666409730911255},{"word":"this","start":11.92,"end":12.16,"confidence":0.86572266,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.47160136699676514},{"word":"is","start":12.16,"end":12.4,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.4087093770503998},{"word":"mary","start":12.4,"end":12.799999,"confidence":0.984375,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.463251531124115},{"word":"calling","start":12.799999,"end":13.2,"confidence":0.9970703,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.42145276069641113},{"word":"from","start":13.2,"end":13.679999,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.4553107023239136},{"word":"vigilance","start":13.679999,"end":14.179999,"confidence":0.9790039,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.396565854549408},{"word":"ai","start":14.855,"end":15.135,"confidence":0.96655273,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.42292922735214233},{"word":"i","start":15.135,"end":15.415,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6368913650512695},{"word":"hope","start":15.415,"end":15.735,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.7225857973098755},{"word":"you're","start":15.735,"end":15.8949995,"confidence":1.0,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.6342754364013672},{"word":"doing","start":15.8949995,"end":16.215,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5849935412406921},{"word":"well","start":16.215,"end":16.715,"confidence":0.99853516,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5721283555030823},{"word":"david","start":19.175,"end":19.654999,"confidence":0.99560547,"punctuated_word":"David,","sentiment":"neutral","sentiment_score":0.12616606056690216},{"word":"we","start":19.654999,"end":19.895,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1363590508699417},{"word":"are","start":19.895,"end":20.135,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.13102298974990845},{"word":"a","start":20.135,"end":20.455,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16133639216423035},{"word":"cybersecurity","start":20.455,"end":20.955,"confidence":0.9472656,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.12241147458553314},{"word":"company","start":21.895,"end":22.395,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.09130781143903732},{"word":"that","start":22.535,"end":23.035,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12332483381032944},{"word":"runs","start":23.095,"end":23.494999,"confidence":0.99902344,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.20810922980308533},{"word":"an","start":23.494999,"end":23.735,"confidence":0.98828125,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.23013922572135925},{"word":"ai","start":23.735,"end":23.974998,"confidence":1.0,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.20097552239894867},{"word":"powered","start":23.974998,"end":24.455,"confidence":0.99902344,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.2314562052488327},{"word":"mdr","start":24.455,"end":24.935,"confidence":0.9970703,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.2206314206123352},{"word":"platform","start":24.935,"end":25.435,"confidence":0.85058594,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.16416369378566742},{"word":"and","start":26.71,"end":26.949999,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06631403416395187},{"word":"i","start":26.949999,"end":27.109999,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08835012465715408},{"word":"believe","start":27.109999,"end":27.509998,"confidence":1.0,"punctuated_word":"believe","sentiment":"neutral","sentiment_score":0.0777285173535347},{"word":"that","start":27.509998,"end":27.75,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10086801648139954},{"word":"you","start":27.75,"end":27.91,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07006119936704636},{"word":"are","start":27.91,"end":28.15,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.07113265991210938},{"word":"one","start":28.15,"end":28.39,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.08045157790184021},{"word":"of","start":28.39,"end":28.47,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.10196460783481598},{"word":"the","start":28.47,"end":28.71,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11966772377490996},{"word":"it","start":28.71,"end":29.029999,"confidence":0.9790039,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":0.09956653416156767},{"word":"manager","start":29.029999,"end":29.509998,"confidence":0.9892578,"punctuated_word":"manager","sentiment":"neutral","sentiment_score":0.07279741019010544},{"word":"here","start":29.509998,"end":29.91,"confidence":0.9980469,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.10962307453155518},{"word":"at","start":29.91,"end":30.23,"confidence":0.99316406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.09090368449687958},{"word":"mqf","start":30.23,"end":30.73,"confidence":0.9692383,"punctuated_word":"MQF.","sentiment":"neutral","sentiment_score":0.10722824186086656},{"word":"am","start":31.829998,"end":32.07,"confidence":0.9980469,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.07795872539281845},{"word":"i","start":32.07,"end":32.23,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07785199582576752},{"word":"right","start":32.23,"end":32.73,"confidence":0.99902344,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.08776776492595673},{"word":"yeah","start":35.989998,"end":36.489998,"confidence":0.9880371,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.17135530710220337},{"word":"because","start":36.55,"end":37.05,"confidence":0.98828125,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.183215394616127},{"word":"our","start":37.91,"end":38.41,"confidence":0.75390625,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.23950891196727753},{"word":"cto","start":38.725,"end":38.965,"confidence":0.96777344,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.3022916913032532},{"word":"would","start":38.965,"end":39.045,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.2889844477176666},{"word":"love","start":39.045,"end":39.364998,"confidence":1.0,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.5180349946022034},{"word":"to","start":39.364998,"end":39.524998,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3677016794681549},{"word":"have","start":39.524998,"end":39.925,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.34501782059669495},{"word":"a","start":39.925,"end":40.085,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.32881033420562744},{"word":"quick","start":40.085,"end":40.405,"confidence":1.0,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.4316851496696472},{"word":"demo","start":40.405,"end":40.725,"confidence":1.0,"punctuated_word":"demo","sentiment":"positive","sentiment_score":0.39126908779144287},{"word":"with","start":40.725,"end":40.965,"confidence":1.0,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.41148075461387634},{"word":"you","start":40.965,"end":41.204998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3229093551635742},{"word":"just","start":41.204998,"end":41.445,"confidence":0.99316406,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3541580140590668},{"word":"to","start":41.445,"end":41.684998,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3439803123474121},{"word":"introduce","start":41.684998,"end":42.184998,"confidence":0.9980469,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.303087055683136},{"word":"about","start":42.245,"end":42.565,"confidence":0.98828125,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.3235831558704376},{"word":"our","start":42.565,"end":42.725,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2676125168800354},{"word":"company","start":42.725,"end":43.225,"confidence":0.79833984,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.31087177991867065},{"word":"and","start":43.844997,"end":44.344997,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.19521404802799225},{"word":"we're","start":44.725,"end":44.964996,"confidence":0.8400879,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.19354967772960663},{"word":"just","start":44.964996,"end":45.285,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.20960870385169983},{"word":"checking","start":45.285,"end":45.684998,"confidence":1.0,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.1748657077550888},{"word":"your","start":45.684998,"end":46.004997,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.1763564944267273},{"word":"availability","start":46.004997,"end":46.504997,"confidence":1.0,"punctuated_word":"availability","sentiment":"neutral","sentiment_score":0.11684132367372511},{"word":"if","start":46.885,"end":47.125,"confidence":0.76416016,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.1986008882522583},{"word":"you","start":47.125,"end":47.204998,"confidence":0.9741211,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19753913581371307},{"word":"do","start":47.204998,"end":47.445,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.16056755185127258},{"word":"have","start":47.445,"end":47.605,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.16715115308761597},{"word":"an","start":47.605,"end":47.844997,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.20571181178092957},{"word":"open","start":47.844997,"end":48.164997,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.1844378560781479},{"word":"schedule","start":48.164997,"end":48.664997,"confidence":0.99609375,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.2031821459531784},{"word":"by","start":48.725,"end":49.225,"confidence":0.99902344,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.16142256557941437},{"word":"next","start":49.284996,"end":49.684998,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.23744678497314453},{"word":"month","start":49.684998,"end":50.184998,"confidence":0.87402344,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":0.1978278011083603},{"word":"looking","start":50.88,"end":51.12,"confidence":0.99902344,"punctuated_word":"Looking","sentiment":"neutral","sentiment_score":0.04942045360803604},{"word":"at","start":51.12,"end":51.6,"confidence":0.9951172,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.04875822737812996},{"word":"on","start":51.6,"end":51.76,"confidence":0.85253906,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.048418011516332626},{"word":"the","start":51.76,"end":52.079998,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04971740394830704},{"word":"october","start":52.079998,"end":52.69,"confidence":0.99039716,"punctuated_word":"October","sentiment":"neutral","sentiment_score":0.0600096732378006},{"word":"8","start":52.69,"end":53.3,"confidence":0.99039716,"punctuated_word":"8,","sentiment":"neutral","sentiment_score":0.04189702123403549},{"word":"would","start":53.68,"end":53.92,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.03361609950661659},{"word":"you","start":53.92,"end":54.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04069967195391655},{"word":"be","start":54.16,"end":54.48,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.03756871074438095},{"word":"available","start":54.48,"end":54.98,"confidence":0.9970703,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":0.05558914691209793},{"word":"mhmm","start":64.0,"end":64.5,"confidence":0.9562988,"punctuated_word":"Mhmm.","sentiment":"positive","sentiment_score":0.35432660579681396},{"word":"i","start":67.088936,"end":67.408936,"confidence":0.8671875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.11492473632097244},{"word":"see","start":67.408936,"end":67.908936,"confidence":0.8833008,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.0936736911535263}],"paragraphs":{"transcript":"\nYes. Hello. Good afternoon. David? Yeah.\n\nDavid, good day. This is Mary calling from Vigilance AI. I hope you're doing well. David, we are a cybersecurity company that runs an AI powered MDR platform. And I believe that you are one of the IT manager here at MQF.\n\nAm I right? Yeah. Because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking your availability if you do have an open schedule by next month. Looking at on the October 8, would you be available?\n\nMhmm. I see.","paragraphs":[{"sentences":[{"text":"Yes.","start":4.7999997,"end":5.04,"sentiment":"neutral","sentiment_score":0.07067042589187622},{"text":"Hello.","start":5.04,"end":5.52,"sentiment":"neutral","sentiment_score":0.08743619918823242},{"text":"Good afternoon.","start":5.52,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.24989774078130722},{"text":"David?","start":6.72,"end":7.22,"sentiment":"neutral","sentiment_score":0.15963003039360046},{"text":"Yeah.","start":9.92,"end":10.42,"sentiment":"neutral","sentiment_score":0.29955190420150757}],"sentiment":"neutral","sentiment_score":0.18618067353963852,"num_words":6,"start":4.7999997,"end":10.42},{"sentences":[{"text":"David, good day.","start":10.48,"end":11.86,"sentiment":"positive","sentiment_score":0.5364808042844137},{"text":"This is Mary calling from Vigilance AI.","start":11.92,"end":15.135,"sentiment":"positive","sentiment_score":0.43426011715616497},{"text":"I hope you're doing well.","start":15.135,"end":16.715,"sentiment":"positive","sentiment_score":0.6301748991012573},{"text":"David, we are a cybersecurity company that runs an AI powered MDR platform.","start":19.175,"end":25.435,"sentiment":"neutral","sentiment_score":0.16518491621200854},{"text":"And I believe that you are one of the IT manager here at MQF.","start":26.71,"end":30.73,"sentiment":"neutral","sentiment_score":0.08976124333483833}],"sentiment":"neutral","sentiment_score":0.2667666439499174,"num_words":42,"start":10.48,"end":30.73},{"sentences":[{"text":"Am I right?","start":31.829998,"end":32.73,"sentiment":"neutral","sentiment_score":0.08119282871484756},{"text":"Yeah.","start":35.989998,"end":36.489998,"sentiment":"neutral","sentiment_score":0.17135530710220337},{"text":"Because our CTO would love to have a quick demo with you just to introduce about our company.","start":36.55,"end":43.225,"sentiment":"positive","sentiment_score":0.335233469804128},{"text":"And we're just checking your availability if you do have an open schedule by next month.","start":43.844997,"end":50.184998,"sentiment":"neutral","sentiment_score":0.18627022812142968},{"text":"Looking at on the October 8, would you be available?","start":50.88,"end":54.98,"sentiment":"neutral","sentiment_score":0.04656944200396538}],"sentiment":"neutral","sentiment_score":0.20614904832715789,"num_words":48,"start":31.829998,"end":54.98},{"sentences":[{"text":"Mhmm.","start":64.0,"end":64.5,"sentiment":"positive","sentiment_score":0.35432660579681396},{"text":"I see.","start":67.088936,"end":67.908936,"sentiment":"neutral","sentiment_score":0.10429921373724937}],"sentiment":"neutral","sentiment_score":0.18764167775710425,"num_words":3,"start":64.0,"end":67.908936}]}}]},{"alternatives":[{"transcript":"Hello? Yes. Thank you. Yes. We're not looking to change our security arrangements at the moment, but I appreciate you giving us a call. Thank you.","confidence":0.99658203,"words":[{"word":"hello","start":3.12,"end":3.62,"confidence":0.74365234,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01492096483707428},{"word":"yes","start":8.639999,"end":9.139999,"confidence":0.8400879,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.19050022959709167},{"word":"thank","start":17.185,"end":17.505001,"confidence":0.98828125,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7235143184661865},{"word":"you","start":17.505001,"end":18.005001,"confidence":0.99658203,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5530920028686523},{"word":"yes","start":34.489998,"end":34.989998,"confidence":0.99658203,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.12450983375310898},{"word":"we're","start":57.489998,"end":57.809998,"confidence":0.77075195,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.02522043138742447},{"word":"not","start":57.809998,"end":58.05,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.08167506754398346},{"word":"looking","start":58.05,"end":58.449997,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.007381178438663483},{"word":"to","start":58.449997,"end":58.949997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0920882299542427},{"word":"change","start":59.89,"end":60.39,"confidence":0.9267578,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.19020028412342072},{"word":"our","start":60.53,"end":60.85,"confidence":0.9873047,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.17021971940994263},{"word":"security","start":60.85,"end":61.35,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.2371487617492676},{"word":"arrangements","start":61.489998,"end":61.989998,"confidence":0.9667969,"punctuated_word":"arrangements","sentiment":"neutral","sentiment_score":-0.25475722551345825},{"word":"at","start":62.129997,"end":62.289997,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2634667456150055},{"word":"the","start":62.289997,"end":62.449997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11755739897489548},{"word":"moment","start":62.449997,"end":62.949997,"confidence":0.9238281,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.10213664174079896},{"word":"but","start":63.17,"end":63.409996,"confidence":0.97265625,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.032289549708366394},{"word":"i","start":63.409996,"end":63.649998,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.29245108366012573},{"word":"appreciate","start":63.649998,"end":64.13,"confidence":0.9980469,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.30275020003318787},{"word":"you","start":64.13,"end":64.369995,"confidence":0.9970703,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4084590971469879},{"word":"giving","start":64.369995,"end":64.689995,"confidence":0.99609375,"punctuated_word":"giving","sentiment":"positive","sentiment_score":0.5450635552406311},{"word":"us","start":64.689995,"end":64.93,"confidence":0.9667969,"punctuated_word":"us","sentiment":"positive","sentiment_score":0.435368925333023},{"word":"a","start":64.93,"end":65.09,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3546532392501831},{"word":"call","start":65.09,"end":65.57,"confidence":1.0,"punctuated_word":"call.","sentiment":"positive","sentiment_score":0.37404119968414307},{"word":"thank","start":65.57,"end":65.89,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4891200065612793},{"word":"you","start":65.89,"end":66.39,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4408721923828125}],"paragraphs":{"transcript":"\nHello? Yes. Thank you. Yes. We're not looking to change our security arrangements at the moment, but I appreciate you giving us a call.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.01492096483707428},{"text":"Yes.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":0.19050022959709167},{"text":"Thank you.","start":17.185,"end":18.005001,"sentiment":"positive","sentiment_score":0.6383031606674194},{"text":"Yes.","start":34.489998,"end":34.989998,"sentiment":"neutral","sentiment_score":0.12450983375310898},{"text":"We're not looking to change our security arrangements at the moment, but I appreciate you giving us a call.","start":57.489998,"end":65.57,"sentiment":"neutral","sentiment_score":0.06598242254633653}],"sentiment":"neutral","sentiment_score":0.11917514074593782,"num_words":24,"start":3.12,"end":65.57},{"sentences":[{"text":"Thank you.","start":65.57,"end":66.39,"sentiment":"positive","sentiment_score":0.4649960994720459}],"sentiment":"positive","sentiment_score":0.4649960994720459,"num_words":2,"start":65.57,"end":66.39}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hello. Good afternoon. David?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. David, good day. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Thank you.\n\nChannel 0: David, we are a cybersecurity company that runs an AI powered MDR platform. And I believe that you are one of the IT manager here at MQF. Am I right?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking your availability if you do have an open schedule by next month. Looking at on the October 8, would you be available?\n\nChannel 1: We're not looking to change our security arrangements at the moment, but I appreciate\n\nChannel 0: Mhmm.\n\nChannel 1: you giving us a call. Thank you.\n\nChannel 0: I see.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.01492096483707428}],"sentiment":"neutral","sentiment_score":0.01492096483707428,"channel":1,"num_words":1,"start":3.12,"end":3.62},{"sentences":[{"text":"Yes.","start":4.7999997,"end":5.04,"sentiment":"neutral","sentiment_score":0.07067042589187622},{"text":"Hello.","start":5.04,"end":5.52,"sentiment":"neutral","sentiment_score":0.08743619918823242},{"text":"Good afternoon.","start":5.52,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.24989774078130722},{"text":"David?","start":6.72,"end":7.22,"sentiment":"neutral","sentiment_score":0.15963003039360046}],"sentiment":"neutral","sentiment_score":0.1635064274072647,"channel":0,"num_words":5,"start":4.7999997,"end":7.22},{"sentences":[{"text":"Yes.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":0.19050022959709167}],"sentiment":"neutral","sentiment_score":0.19050022959709167,"channel":1,"num_words":1,"start":8.639999,"end":9.139999},{"sentences":[{"text":"Yeah.","start":9.92,"end":10.42,"sentiment":"neutral","sentiment_score":0.29955190420150757},{"text":"David, good day.","start":10.48,"end":11.86,"sentiment":"positive","sentiment_score":0.5364808042844137},{"text":"This is Mary calling from Vigilance AI.","start":11.92,"end":15.135,"sentiment":"positive","sentiment_score":0.43426011715616497},{"text":"I hope you're doing well.","start":15.135,"end":16.715,"sentiment":"positive","sentiment_score":0.6301748991012573}],"sentiment":"positive","sentiment_score":0.5062306020408869,"channel":0,"num_words":16,"start":9.92,"end":16.715},{"sentences":[{"text":"Thank you.","start":17.185,"end":18.005001,"sentiment":"positive","sentiment_score":0.6383031606674194}],"sentiment":"positive","sentiment_score":0.6383031606674194,"channel":1,"num_words":2,"start":17.185,"end":18.005001},{"sentences":[{"text":"David, we are a cybersecurity company that runs an AI powered MDR platform.","start":19.175,"end":25.435,"sentiment":"neutral","sentiment_score":0.16518491621200854},{"text":"And I believe that you are one of the IT manager here at MQF.","start":26.71,"end":30.73,"sentiment":"neutral","sentiment_score":0.08976124333483833},{"text":"Am I right?","start":31.829998,"end":32.73,"sentiment":"neutral","sentiment_score":0.08119282871484756}],"sentiment":"neutral","sentiment_score":0.12158799345294634,"channel":0,"num_words":30,"start":19.175,"end":32.73},{"sentences":[{"text":"Yes.","start":34.489998,"end":34.989998,"sentiment":"neutral","sentiment_score":0.12450983375310898}],"sentiment":"neutral","sentiment_score":0.12450983375310898,"channel":1,"num_words":1,"start":34.489998,"end":34.989998},{"sentences":[{"text":"Yeah.","start":35.989998,"end":36.489998,"sentiment":"neutral","sentiment_score":0.17135530710220337},{"text":"Because our CTO would love to have a quick demo with you just to introduce about our company.","start":36.55,"end":43.225,"sentiment":"positive","sentiment_score":0.335233469804128},{"text":"And we're just checking your availability if you do have an open schedule by next month.","start":43.844997,"end":50.184998,"sentiment":"neutral","sentiment_score":0.18627022812142968},{"text":"Looking at on the October 8, would you be available?","start":50.88,"end":54.98,"sentiment":"neutral","sentiment_score":0.04656944200396538}],"sentiment":"neutral","sentiment_score":0.2144794629679786,"channel":0,"num_words":45,"start":35.989998,"end":54.98},{"sentences":[{"text":"We're not looking to change our security arrangements at the moment, but I appreciate","start":57.489998,"end":64.13,"sentiment":"neutral","sentiment_score":-0.06170857059104102}],"sentiment":"neutral","sentiment_score":-0.06170857059104102,"channel":1,"num_words":14,"start":57.489998,"end":64.13},{"sentences":[{"text":"Mhmm.","start":64.0,"end":64.5,"sentiment":"positive","sentiment_score":0.35432660579681396}],"sentiment":"positive","sentiment_score":0.35432660579681396,"channel":0,"num_words":1,"start":64.0,"end":64.5},{"sentences":[{"text":"you giving us a call.","start":64.13,"end":65.57,"sentiment":"positive","sentiment_score":0.42351720333099363},{"text":"Thank you.","start":65.57,"end":66.39,"sentiment":"positive","sentiment_score":0.4649960994720459}],"sentiment":"positive","sentiment_score":0.4353683165141514,"channel":1,"num_words":7,"start":64.13,"end":66.39},{"sentences":[{"text":"I see.","start":67.088936,"end":67.908936,"sentiment":"neutral","sentiment_score":0.10429921373724937}],"sentiment":"neutral","sentiment_score":0.10429921373724937,"channel":0,"num_words":2,"start":67.088936,"end":67.908936}]},"summary":{"result":"success","short":"A representative from Carrefourance AI calls David to introduce their cybersecurity company and their AI-powered MDR platform. The representative asks if David is one of the IT manager at MQF and explains that their CTO would like a demo. They confirm David's availability for a demo on October 8th and note that their security arrangements are not currently changed."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Good afternoon. David? Yes. Yeah.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.15700891613960266},{"text":"David, good day. This is Mary calling from Vigilance AI. I hope you're doing well. Thank you.","start_word":8,"end_word":24,"sentiment":"positive","sentiment_score":0.5266104936599731},{"text":"David, we are a cybersecurity company that runs an AI powered MDR platform. And I believe that you are one of the IT manager here at MQF. Am I right? Yes. Yeah. Because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking your availability if you do have an open schedule by next month. Looking at on the October 8, would you be available? We're not looking to change our security arrangements at the moment, but I appreciate Mhmm.","start_word":25,"end_word":115,"sentiment":"neutral","sentiment_score":0.14855757355690002},{"text":"you giving us a call. Thank you.","start_word":116,"end_word":122,"sentiment":"positive","sentiment_score":0.42171451449394226},{"text":"I see.","start_word":123,"end_word":124,"sentiment":"neutral","sentiment_score":0.1324068307876587}],"average":{"sentiment":"neutral","sentiment_score":0.22334610075640257}}}}