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See you.","paragraphs":[{"sentences":[{"text":"Hello?","start":9.36,"end":9.86,"sentiment":"neutral","sentiment_score":-0.005722463130950928},{"text":"Who?","start":9.92,"end":10.32,"sentiment":"neutral","sentiment_score":-0.011829257942736149},{"text":"Dan?","start":10.32,"end":10.82,"sentiment":"neutral","sentiment_score":-0.010384008288383484},{"text":"No.","start":14.799999,"end":15.299999,"sentiment":"neutral","sentiment_score":-0.10737068206071854},{"text":"No.","start":15.44,"end":15.94,"sentiment":"neutral","sentiment_score":-0.10147972404956818}],"sentiment":"neutral","sentiment_score":-0.04735722709447145,"num_words":5,"start":9.36,"end":15.94},{"sentences":[{"text":"No.","start":20.855,"end":21.355,"sentiment":"neutral","sentiment_score":-0.12122932821512222},{"text":"I I used to work there, but that was, like, four years ago.","start":21.975,"end":25.575,"sentiment":"neutral","sentiment_score":-0.10177856597762841},{"text":"So, yeah, if you could if you can take me off this calling list, we'd be appreciated.","start":25.575,"end":30.075,"sentiment":"neutral","sentiment_score":-0.31394246045280905},{"text":"Thank you.","start":37.19,"end":37.829998,"sentiment":"positive","sentiment_score":0.5427105277776718},{"text":"See you.","start":37.829998,"end":38.57,"sentiment":"neutral","sentiment_score":0.258151113986969}],"sentiment":"neutral","sentiment_score":-0.1479899780026504,"num_words":35,"start":20.855,"end":38.57}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Vlad?\n\nChannel 1: Hello? Who? Dan?\n\nChannel 0: Oh, yeah. Dan?\n\nChannel 1: No. No.\n\nChannel 0: Oh, is this the Prince Group that I'm calling?\n\nChannel 1: No.\n\nChannel 0: Prince Group company?\n\nChannel 1: I I used to work there, but that was, like, four years ago. So, yeah, if you could if you can take me off this calling list, we'd be appreciated.\n\nChannel 0: Oh, dear. I'm sorry. Yes. I no worries. I apologize.\n\nYou have a great day.\n\nChannel 1: Thank you. See you.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.3999999,"end":3.04,"sentiment":"neutral","sentiment_score":0.013244987931102514},{"text":"This is Andrew from Vigilance AI.","start":3.04,"end":5.46,"sentiment":"neutral","sentiment_score":0.016459264637281496},{"text":"Am I speaking to Vlad?","start":6.16,"end":8.1,"sentiment":"neutral","sentiment_score":-0.0005475284997373819}],"sentiment":"neutral","sentiment_score":0.009423686245169777,"channel":0,"num_words":13,"start":2.3999999,"end":8.1},{"sentences":[{"text":"Hello?","start":9.36,"end":9.86,"sentiment":"neutral","sentiment_score":-0.005722463130950928},{"text":"Who?","start":9.92,"end":10.32,"sentiment":"neutral","sentiment_score":-0.011829257942736149},{"text":"Dan?","start":10.32,"end":10.82,"sentiment":"neutral","sentiment_score":-0.010384008288383484}],"sentiment":"neutral","sentiment_score":-0.009311909787356853,"channel":1,"num_words":3,"start":9.36,"end":10.82},{"sentences":[{"text":"Oh, yeah.","start":12.48,"end":13.219999,"sentiment":"neutral","sentiment_score":-0.008853061124682426},{"text":"Dan?","start":13.44,"end":13.94,"sentiment":"neutral","sentiment_score":-0.0135314567014575}],"sentiment":"neutral","sentiment_score":-0.010412526316940784,"channel":0,"num_words":3,"start":12.48,"end":13.94},{"sentences":[{"text":"No.","start":14.799999,"end":15.299999,"sentiment":"neutral","sentiment_score":-0.10737068206071854},{"text":"No.","start":15.44,"end":15.94,"sentiment":"neutral","sentiment_score":-0.10147972404956818}],"sentiment":"neutral","sentiment_score":-0.10442520305514336,"channel":1,"num_words":2,"start":14.799999,"end":15.94},{"sentences":[{"text":"Oh, is this the Prince Group that I'm calling?","start":17.035,"end":20.415,"sentiment":"neutral","sentiment_score":-0.03821097852455245}],"sentiment":"neutral","sentiment_score":-0.03821097852455245,"channel":0,"num_words":9,"start":17.035,"end":20.415},{"sentences":[{"text":"No.","start":20.855,"end":21.355,"sentiment":"neutral","sentiment_score":-0.12122932821512222}],"sentiment":"neutral","sentiment_score":-0.12122932821512222,"channel":1,"num_words":1,"start":20.855,"end":21.355},{"sentences":[{"text":"Prince Group company?","start":20.955,"end":22.335,"sentiment":"neutral","sentiment_score":-0.08149952813982964}],"sentiment":"neutral","sentiment_score":-0.08149952813982964,"channel":0,"num_words":3,"start":20.955,"end":22.335},{"sentences":[{"text":"I I used to work there, but that was, like, four years ago.","start":21.975,"end":25.575,"sentiment":"neutral","sentiment_score":-0.10177856597762841},{"text":"So, yeah, if you could if you can take me off this calling list, we'd be appreciated.","start":25.575,"end":30.075,"sentiment":"neutral","sentiment_score":-0.31394246045280905}],"sentiment":"neutral","sentiment_score":-0.22200477284689743,"channel":1,"num_words":30,"start":21.975,"end":30.075},{"sentences":[{"text":"Oh, dear.","start":31.26,"end":31.9,"sentiment":"neutral","sentiment_score":0.0057578617706894875},{"text":"I'm sorry.","start":31.9,"end":32.46,"sentiment":"neutral","sentiment_score":-0.03717515803873539},{"text":"Yes.","start":32.46,"end":32.739998,"sentiment":"neutral","sentiment_score":0.059339649975299835},{"text":"I no worries.","start":32.739998,"end":34.32,"sentiment":"neutral","sentiment_score":0.07655494660139084},{"text":"I apologize.","start":34.78,"end":35.44,"sentiment":"neutral","sentiment_score":0.11350248754024506}],"sentiment":"neutral","sentiment_score":0.045317487232387064,"channel":0,"num_words":10,"start":31.26,"end":35.44},{"sentences":[{"text":"You have a great day.","start":35.739998,"end":36.8,"sentiment":"positive","sentiment_score":0.5659584701061249}],"sentiment":"positive","sentiment_score":0.5659584701061249,"channel":0,"num_words":5,"start":35.739998,"end":36.8},{"sentences":[{"text":"Thank you.","start":37.19,"end":37.829998,"sentiment":"positive","sentiment_score":0.5427105277776718},{"text":"See you.","start":37.829998,"end":38.57,"sentiment":"neutral","sentiment_score":0.258151113986969}],"sentiment":"positive","sentiment_score":0.4004308208823204,"channel":1,"num_words":4,"start":37.19,"end":38.57}]},"summary":{"result":"success","short":"An agent fromGenerationance AI calls a customer named Vlad and asks if he is speaking to Vlad. When Vlad does not answer, the agent apologizes and asks to be taken off the calling list. After the call, the agent apologizes again and apologizes again before ending the call."},"intents":{"segments":[{"text":"So, yeah, if you could if you can take me off this calling list, we'd be appreciated. Oh, dear.","start_word":47,"end_word":65,"intents":[{"intent":"Remove from calling list","confidence_score":0.56355685}]}]},"sentiments":{"segments":[{"text":"Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Vlad? Hello? Who? Dan? Oh, yeah. Dan? No. No. Oh, is this the Prince Group that I'm calling? No. Prince Group company? I I used to work there, but that was, like, four years ago. So, yeah, if you could if you can take me off this calling list, we'd be appreciated. Oh, dear. I'm sorry. Yes. I no worries. I apologize.","start_word":0,"end_word":73,"sentiment":"neutral","sentiment_score":-0.0870697945356369},{"text":"You have a great day. Thank you.","start_word":74,"end_word":80,"sentiment":"positive","sentiment_score":0.5548012852668762},{"text":"See you.","start_word":81,"end_word":82,"sentiment":"neutral","sentiment_score":0.2996930181980133}],"average":{"sentiment":"neutral","sentiment_score":-0.02739264270452064}}}}