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Good afternoon. Is this Owen? I'm a victim. Yeah. Owen, good day to you. This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, And we're just hoping and checking if you do have an open schedule by next month. Looking at on the September 24, would you be available? This is just our goal is just to present the value of our services in cybersecurity. Yes. So what we're gonna do is just to show you how Vigilance AI investigates security alerts in minutes and work alongside your existing IT stock. So we just scan this just twenty minutes of your time. Oh, yes. But our company is but held in Sydney. So this is just only Avaya Microsoft Teams meeting. Mhmm. Mhmm. Mhmm. Mhmm. So there this is just mhmm. Mhmm. Mhmm. I I understand. Alright then. If in that case, I'll make a note of it. Alright. 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dear. Good afternoon. Can you help me out to transfer this call to Owen Owen Pike? Mary calling from Vigilance AI. Vigilance.\n\nIt's v I g I l e n s e a I. That's right. Thank you. Yes. Hi.\n\nGood afternoon. Is this Owen? I'm a victim. Yeah. Owen, good day to you.\n\nThis is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, And we're just hoping and checking if you do have an open schedule by next month. Looking at on the September 24, would you be available? This is just our goal is just to present the value of our services in cybersecurity.\n\nYes. So what we're gonna do is just to show you how Vigilance AI investigates security alerts in minutes and work alongside your existing IT stock. So we just scan this just twenty minutes of your time. Oh, yes. But our company is but held in Sydney.\n\nSo this is just only Avaya Microsoft Teams meeting. Mhmm. Mhmm. Mhmm. Mhmm.\n\nSo there this is just mhmm. Mhmm. Mhmm. I I understand. Alright then.\n\nIf in that case, I'll make a note of it. Alright. Thank you for taking this call.","paragraphs":[{"sentences":[{"text":"Yes, dear.","start":35.27,"end":36.07,"sentiment":"neutral","sentiment_score":0.20274013280868533},{"text":"Good afternoon.","start":36.07,"end":36.809998,"sentiment":"neutral","sentiment_score":0.27422524988651276},{"text":"Can you help me out to transfer this call to Owen Owen Pike?","start":36.87,"end":40.57,"sentiment":"neutral","sentiment_score":0.07157377970333283},{"text":"Mary calling from Vigilance AI.","start":43.505,"end":46.885002,"sentiment":"neutral","sentiment_score":0.006908273417502641},{"text":"Vigilance.","start":52.065002,"end":52.565002,"sentiment":"neutral","sentiment_score":-0.015419064089655876}],"sentiment":"neutral","sentiment_score":0.08276140019702523,"num_words":23,"start":35.27,"end":52.565002},{"sentences":[{"text":"It's v I g I l e n s e a I.","start":53.600002,"end":60.42,"sentiment":"neutral","sentiment_score":-0.0017499338136985898},{"text":"That's 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For maintenance and deliveries, press 1. For labor hire, press 2. For accounts, press 3. For estimating and engineering, press 4. For recruitment, press 5. For administration, press 6. To hear these options again, press the hash key. You've reached administration. Please hold while we connect you to the next available team member. Thank you for calling MMC. This is Tim. Yeah. Who's calling? Can you spell that for me? Sorry. Yep. Yep. Vigilance AI. Perfect. I'll put you on a brief hold and just see if he's available for you. You're welcome. Hello? I'm speaking. Yes, sir. Who am I speaking to? What are you looking to sell me? In security. And I'm picking up by your accent. You're in The Philippines? Whereabouts? Yeah. Right. Yeah. You know? Yeah. But you're Filipino, so you're gonna understand why I'm gonna say this. And I've got an office in The Philippines, a very valuable office that almost runs my business. But if I was gonna do something like this and have consultants and everything involved, I'd use a Filipino business for the obvious reason of cost and value. So now I don't I don't think yeah. But regardless, I'm not gonna I wouldn't follow it up because I know the cost model just won't won't compare to what I'd get the equivalent from The Philippines from, which you agree with, don't you? No worries. No worries. Thank you. 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For maintenance and deliveries, press 1. For labor hire, press 2. For accounts, press 3. For estimating and engineering, press 4.\n\nFor recruitment, press 5. For administration, press 6. To hear these options again, press the hash key. You've reached administration. Please hold while we connect you to the next available team member.\n\nThank you for calling MMC. This is Tim. Yeah. Who's calling? Can you spell that for me?\n\nSorry. Yep. Yep. Vigilance AI. Perfect.\n\nI'll put you on a brief hold and just see if he's available for you. You're welcome. Hello? I'm speaking. Yes, sir.\n\nWho am I speaking to? What are you looking to sell me? In security. And I'm picking up by your accent. You're in The Philippines?\n\nWhereabouts? Yeah. Right. Yeah. You know?\n\nYeah. But you're Filipino, so you're gonna understand why I'm gonna say this. And I've got an office in The Philippines, a very valuable office that almost runs my business. 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you.","start":253.095,"end":253.915,"sentiment":"neutral","sentiment_score":0.31672167778015137},{"text":"Bye.","start":256.98694,"end":257.48694,"sentiment":"neutral","sentiment_score":-0.07840190827846527}],"sentiment":"neutral","sentiment_score":-0.19326509375038536,"num_words":43,"start":228.82,"end":257.48694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling MMC Australia. For maintenance and deliveries, press 1. For labor hire, press 2. For accounts, press 3. For estimating and engineering, press 4.\n\nFor recruitment, press 5. For administration, press 6. To hear these options again, press the hash key. You've reached administration. Please hold while we connect you to the next available team member.\n\nThank you for calling MMC. This is Tim.\n\nChannel 0: Yes, dear. Good afternoon. Can you help me out to transfer this call to Owen Owen Pike?\n\nChannel 1: Yeah. Who's calling?\n\nChannel 0: Mary calling from Vigilance AI.\n\nChannel 1: Can you spell that for me? Sorry.\n\nChannel 0: Vigilance. It's v I g I l\n\nChannel 1: Yep.\n\nChannel 0: e n s e\n\nChannel 1: Yep.\n\nChannel 0: a I.\n\nChannel 1: Vigilance AI.\n\nChannel 0: That's right.\n\nChannel 1: Perfect. I'll put you on a brief hold and just see if he's available for you.\n\nChannel 0: Thank you.\n\nChannel 1: You're welcome. Hello? I'm speaking.\n\nChannel 0: Yes. Hi. Good afternoon. Is this Owen?\n\nChannel 1: Yes, sir. Who am I speaking to?\n\nChannel 0: I'm a victim. Yeah. Owen, good day to you. This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform.\n\nWe're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, And we're just hoping and checking if you do have an open schedule by next month. Looking at on the September 24, would you be available?\n\nChannel 1: What are you looking to sell me?\n\nChannel 0: This is just our goal is just to present the value of our services\n\nChannel 1: In security.\n\nChannel 0: in cybersecurity. Yes. So what we're gonna do is just to show you how Vigilance AI investigates security alerts in minutes and work alongside your existing IT stock. So we just scan this just twenty minutes\n\nChannel 1: And\n\nChannel 0: of your time.\n\nChannel 1: I'm picking up by your accent. You're in The Philippines?\n\nChannel 0: Oh, yes.\n\nChannel 1: Whereabouts?\n\nChannel 0: But our company is but held in Sydney.\n\nChannel 1: Yeah. Right.\n\nChannel 0: So this is just only Avaya Microsoft Teams meeting.\n\nChannel 1: Yeah. You know? Yeah. But you're Filipino, so you're gonna understand why I'm gonna say this. And I've got\n\nChannel 0: Mhmm.\n\nChannel 1: an office in The Philippines, a very valuable office that almost runs my business.\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: But if I was gonna do something like this and have consultants and everything involved, I'd use a Filipino business for the obvious reason of cost and value.\n\nChannel 0: Mhmm. So there this is\n\nChannel 1: So\n\nChannel 0: just\n\nChannel 1: now I don't I don't think yeah. But regardless, I'm not gonna\n\nChannel 0: mhmm.\n\nChannel 1: I wouldn't follow it up because\n\nChannel 0: Mhmm.\n\nChannel 1: I know the cost model just won't won't compare to what I'd get the equivalent from The Philippines from,\n\nChannel 0: Mhmm.\n\nChannel 1: which\n\nChannel 0: I\n\nChannel 1: you agree with, don't\n\nChannel 0: I understand. Alright then. If in that\n\nChannel 1: you?\n\nChannel 0: case,\n\nChannel 1: No\n\nChannel 0: I'll\n\nChannel 1: worries.\n\nChannel 0: make a note of it.\n\nChannel 1: No worries. Thank you.\n\nChannel 0: Alright. Thank you for taking this call.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling MMC Australia.","start":0.39999998,"end":2.6599998,"sentiment":"positive","sentiment_score":0.4372549057006836},{"text":"For maintenance and deliveries, press 1.","start":2.8,"end":4.88,"sentiment":"neutral","sentiment_score":0.19990795105695724},{"text":"For labor hire, press 2.","start":4.88,"end":6.64,"sentiment":"neutral","sentiment_score":0.15486157983541488},{"text":"For accounts, press 3.","start":6.64,"end":8.0,"sentiment":"neutral","sentiment_score":0.10246814787387848},{"text":"For estimating and engineering, press 4.","start":8.0,"end":10.4,"sentiment":"neutral","sentiment_score":0.08800732344388962}],"sentiment":"neutral","sentiment_score":0.20500746562525077,"channel":1,"num_words":27,"start":0.39999998,"end":10.4},{"sentences":[{"text":"For recruitment, press 5.","start":10.4,"end":12.08,"sentiment":"neutral","sentiment_score":0.06613583117723465},{"text":"For 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a note of it.","start":250.265,"end":251.56499,"sentiment":"neutral","sentiment_score":0.06424629464745521}],"sentiment":"neutral","sentiment_score":0.06424629464745521,"channel":0,"num_words":5,"start":250.265,"end":251.56499},{"sentences":[{"text":"No worries.","start":252.455,"end":253.095,"sentiment":"neutral","sentiment_score":0.15797701478004456},{"text":"Thank you.","start":253.095,"end":253.915,"sentiment":"neutral","sentiment_score":0.31672167778015137}],"sentiment":"neutral","sentiment_score":0.23734934628009796,"channel":1,"num_words":4,"start":252.455,"end":253.915},{"sentences":[{"text":"Alright.","start":254.06694,"end":254.38693,"sentiment":"neutral","sentiment_score":0.30903124809265137},{"text":"Thank you for taking this call.","start":254.38693,"end":256.0869,"sentiment":"positive","sentiment_score":0.5054868559042612}],"sentiment":"positive","sentiment_score":0.4774217690740313,"channel":0,"num_words":7,"start":254.06694,"end":256.0869},{"sentences":[{"text":"Bye.","start":256.98694,"end":257.48694,"sentiment":"neutral","sentiment_score":-0.07840190827846527}],"sentiment":"neutral","sentiment_score":-0.07840190827846527,"channel":1,"num_words":1,"start":256.98694,"end":257.48694}]},"summary":{"result":"success","short":"A caller is trying to reach Owen Pike from MMC Australia and is transferred to his voicemail. When he picks up, he introduces himself as a victim and explains that he is a cybersecurity company looking to present value of their AI-led MDR platform. He also mentions that he is located in The Philippines and is interested in a demo, but does not want to follow up on it."},"intents":{"segments":[{"text":"Can you help me out to transfer this call to Owen Owen Pike? Yeah.","start_word":71,"end_word":84,"intents":[{"intent":"Transfer call to owen owen pike","confidence_score":0.016406054}]},{"text":"Mary calling from Vigilance AI. Can you spell that for me?","start_word":87,"end_word":97,"intents":[{"intent":"Introduce vigilance ai","confidence_score":0.19259396}]},{"text":"Looking at on the September 24, would you be available? What are you looking to sell me?","start_word":223,"end_word":239,"intents":[{"intent":"Discuss company availability","confidence_score":0.005949729}]},{"text":"What are you looking to sell me?","start_word":233,"end_word":239,"intents":[{"intent":"Ask about sales offer","confidence_score":0.0049460707}]},{"text":"So what we're gonna do is just to show you how Vigilance AI investigates security alerts in minutes and work alongside your existing IT stock. So we just scan this just twenty minutes And of your time.","start_word":259,"end_word":295,"intents":[{"intent":"Demonstrate security alerts","confidence_score":0.009788243}]}]},"sentiments":{"segments":[{"text":"Thank you for calling MMC Australia.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.43693050742149353},{"text":"For maintenance and deliveries, press 1. For labor hire, press 2. For accounts, press 3. For estimating and engineering, press 4. For recruitment, press 5. For administration, press 6. To hear these options again, press the hash key. You've reached administration. Please hold while we connect you to the next available team member.","start_word":6,"end_word":58,"sentiment":"neutral","sentiment_score":0.08378207683563232},{"text":"Thank you for calling MMC.","start_word":59,"end_word":63,"sentiment":"positive","sentiment_score":0.3479243814945221},{"text":"This is Tim. Yes, dear. Good afternoon. Can you help me out to transfer this call to Owen Owen Pike? Yeah. Who's calling? Mary calling from Vigilance AI. Can you spell that for me? Sorry. Vigilance. It's v I g I l Yep. e n s e Yep. a I. Vigilance AI. That's right.","start_word":64,"end_word":117,"sentiment":"neutral","sentiment_score":0.05006863921880722},{"text":"Perfect.","start_word":118,"end_word":118,"sentiment":"positive","sentiment_score":0.4789813160896301},{"text":"I'll put you on a brief hold and just see if he's available for you. Thank you. You're welcome. Hello? I'm speaking. Yes. Hi. Good afternoon. Is this Owen? Yes, sir. Who am I speaking to?","start_word":119,"end_word":154,"sentiment":"neutral","sentiment_score":0.10012732446193696},{"text":"I'm a victim.","start_word":155,"end_word":157,"sentiment":"negative","sentiment_score":-0.5046327114105225},{"text":"Yeah. Owen, good day to you. This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, And we're just hoping and checking if you do have an open schedule by next month. Looking at on the September 24, would you be available? What are you looking to sell me?","start_word":158,"end_word":239,"sentiment":"neutral","sentiment_score":0.12737272679805756},{"text":"This is just our goal is just to present the value of our services In security.","start_word":240,"end_word":255,"sentiment":"positive","sentiment_score":0.34527185559272766},{"text":"in cybersecurity. Yes. So what we're gonna do is just to show you how Vigilance AI investigates security alerts in minutes and work alongside your existing IT stock. So we just scan this just twenty minutes And of your time. I'm picking up by your accent. You're in The Philippines? Oh, yes. Whereabouts? But our company is but held in Sydney. Yeah. Right. So this is just only Avaya Microsoft Teams meeting. Yeah. You know? Yeah. But you're Filipino, so you're gonna understand why I'm gonna say this. And I've got Mhmm. an office in The Philippines, a very valuable office that almost runs my business. Mhmm. Mhmm. But if I was gonna do something like this and have consultants and everything involved, I'd use a Filipino business for the obvious reason of cost and value. Mhmm. So there this is So just now I don't I don't think yeah. But regardless, I'm not gonna mhmm. I wouldn't follow it up because Mhmm. I know the cost model just won't won't compare to what I'd get the equivalent from The Philippines from, Mhmm. which I you agree with, don't I understand. Alright then. If in that you? case, No I'll worries. make a note of it. No worries. Thank you. Alright.","start_word":256,"end_word":466,"sentiment":"neutral","sentiment_score":-0.000334091077093035},{"text":"Thank you for taking this call.","start_word":467,"end_word":472,"sentiment":"positive","sentiment_score":0.5533197522163391},{"text":"Bye.","start_word":473,"end_word":473,"sentiment":"neutral","sentiment_score":0.12525880336761477}],"average":{"sentiment":"neutral","sentiment_score":0.06122790230037831}}}}