{"metadata":{"transaction_key":"deprecated","request_id":"01a0a2da-bef8-7e00-b8b7-33386c81e02b","sha256":"981d1e4259291c580e7afeefe4321c0010bbe3f8441fc3098f2e8d95e34518dd","created":"2026-09-15T02:17:20.536Z","duration":8.495937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":48,"output_tokens":48},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":48,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You're speaking to Colin Bridges? I'm sorry. I can't take your call right now. But if you'd like to leave your name and message, I'll get back to you.","confidence":0.9885254,"words":[{"word":"hi","start":2.8799999,"end":3.12,"confidence":0.9626465,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.06746016442775726},{"word":"you're","start":3.12,"end":3.36,"confidence":0.7385254,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":0.03390055149793625},{"word":"speaking","start":3.36,"end":3.52,"confidence":0.8569336,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.023186299949884415},{"word":"to","start":3.52,"end":3.6799998,"confidence":0.8173828,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03021431900560856},{"word":"colin","start":3.6799998,"end":4.0,"confidence":0.734375,"punctuated_word":"Colin","sentiment":"neutral","sentiment_score":0.06980656087398529},{"word":"bridges","start":4.0,"end":4.3199997,"confidence":0.73999023,"punctuated_word":"Bridges?","sentiment":"neutral","sentiment_score":0.0729275643825531},{"word":"i'm","start":4.3199997,"end":4.48,"confidence":0.9794922,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.32594963908195496},{"word":"sorry","start":4.48,"end":4.64,"confidence":0.8557129,"punctuated_word":"sorry.","sentiment":"negative","sentiment_score":-0.3912937641143799},{"word":"i","start":4.64,"end":4.7999997,"confidence":0.99609375,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5289108753204346},{"word":"can't","start":4.7999997,"end":4.96,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.5534636378288269},{"word":"take","start":4.96,"end":5.12,"confidence":0.984375,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6716653108596802},{"word":"your","start":5.12,"end":5.2799997,"confidence":0.9951172,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6577755808830261},{"word":"call","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.629807710647583},{"word":"right","start":5.44,"end":5.6,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5162595510482788},{"word":"now","start":5.6,"end":5.8399997,"confidence":0.85595703,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.4952000677585602},{"word":"but","start":5.8399997,"end":5.92,"confidence":0.99316406,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.04404258728027344},{"word":"if","start":5.92,"end":6.08,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06287618726491928},{"word":"you'd","start":6.08,"end":6.16,"confidence":0.93237305,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":0.0696207731962204},{"word":"like","start":6.16,"end":6.3199997,"confidence":0.9970703,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.10270354151725768},{"word":"to","start":6.3199997,"end":6.3999996,"confidence":0.8457031,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04433420300483704},{"word":"leave","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.044400595128536224},{"word":"your","start":6.56,"end":6.72,"confidence":0.9863281,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.007782906293869019},{"word":"name","start":6.72,"end":6.96,"confidence":0.99902344,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.010316595435142515},{"word":"and","start":6.96,"end":7.12,"confidence":0.9707031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07987441122531891},{"word":"message","start":7.12,"end":7.6,"confidence":0.9885254,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.07106385380029678},{"word":"i'll","start":7.6,"end":7.7599998,"confidence":0.99560547,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.14764273166656494},{"word":"get","start":7.7599998,"end":7.9199996,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04174031317234039},{"word":"back","start":7.9199996,"end":8.16,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0781627744436264},{"word":"to","start":8.16,"end":8.24,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09896086156368256},{"word":"you","start":8.24,"end":8.495937,"confidence":0.97680664,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.0770220160484314}],"paragraphs":{"transcript":"\nHi. You're speaking to Colin Bridges? I'm sorry. I can't take your call right now. But if you'd like to leave your name and message, I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.06746016442775726},{"text":"You're speaking to Colin Bridges?","start":3.12,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.046007059141993524},{"text":"I'm sorry.","start":4.3199997,"end":4.64,"sentiment":"negative","sentiment_score":-0.3586217015981674},{"text":"I can't take your call right now.","start":4.64,"end":5.8399997,"sentiment":"negative","sentiment_score":-0.5790118191923413},{"text":"But if you'd like to leave your name and message, I'll get back to you.","start":5.8399997,"end":8.495937,"sentiment":"neutral","sentiment_score":0.058121732374032335}],"sentiment":"neutral","sentiment_score":-0.12003348972648382,"num_words":30,"start":2.8799999,"end":8.495937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You're speaking to Colin Bridges? I'm sorry. I can't take your call right now. But if you'd like to leave your name and message, I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.06746016442775726},{"text":"You're speaking to Colin Bridges?","start":3.12,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.046007059141993524},{"text":"I'm sorry.","start":4.3199997,"end":4.64,"sentiment":"negative","sentiment_score":-0.3586217015981674},{"text":"I can't take your call right now.","start":4.64,"end":5.8399997,"sentiment":"negative","sentiment_score":-0.5790118191923413},{"text":"But if you'd like to leave your name and message, I'll get back to you.","start":5.8399997,"end":8.495937,"sentiment":"neutral","sentiment_score":0.058121732374032335}],"sentiment":"neutral","sentiment_score":-0.12003348972648382,"channel":1,"num_words":30,"start":2.8799999,"end":8.495937}]},"summary":{"result":"success","short":"Hi. You're speaking to Colin Bridges? I'm sorry. I can't take your call right now. But if you'd like to leave your name and message, I'll get back to you."},"intents":{"segments":[{"text":"I can't take your call right now. But if you'd like to leave your name and message, I'll get back to you.","start_word":8,"end_word":29,"intents":[{"intent":"Provide call/text","confidence_score":0.0000052938985}]}]},"sentiments":{"segments":[{"text":"Hi. You're speaking to Colin Bridges?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.052601080387830734},{"text":"I'm sorry. I can't take your call right now.","start_word":6,"end_word":14,"sentiment":"negative","sentiment_score":-0.49437645077705383},{"text":"But if you'd like to leave your name and message, I'll get back to you.","start_word":15,"end_word":29,"sentiment":"neutral","sentiment_score":0.07266773283481598}],"average":{"sentiment":"neutral","sentiment_score":-0.10913217067718506}}}}