{"metadata":{"transaction_key":"deprecated","request_id":"019ed360-3911-77a1-b983-149306510c1a","sha256":"65eb56373ee5742e3140f8d0ccdadefb05fa62f3641d2bed0f53bf75ce2a3137","created":"2026-06-17T02:19:20.163Z","duration":9.071938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I've reached Paul. Please leave me a message, and I'll get back to you shortly.","confidence":0.9980469,"words":[{"word":"hi","start":0.39999998,"end":0.79999995,"confidence":0.9785156,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.19927793741226196},{"word":"i've","start":0.79999995,"end":1.3,"confidence":0.6525879,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.1134047731757164},{"word":"reached","start":1.36,"end":1.8399999,"confidence":0.9770508,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.13824382424354553},{"word":"paul","start":1.8399999,"end":2.34,"confidence":0.9946289,"punctuated_word":"Paul.","sentiment":"neutral","sentiment_score":0.1554352343082428},{"word":"please","start":2.8799999,"end":3.36,"confidence":0.9394531,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.023661524057388306},{"word":"leave","start":3.36,"end":3.52,"confidence":0.890625,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.026909351348876953},{"word":"me","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.064706951379776},{"word":"a","start":3.6799998,"end":3.84,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.01714952290058136},{"word":"message","start":3.84,"end":4.34,"confidence":0.9267578,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.029529839754104618},{"word":"and","start":4.48,"end":4.72,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.14368993043899536},{"word":"i'll","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.09618645906448364},{"word":"get","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.007727354764938355},{"word":"back","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.022605419158935547},{"word":"to","start":5.2,"end":5.3599997,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14212363958358765},{"word":"you","start":5.3599997,"end":5.44,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1480485498905182},{"word":"shortly","start":5.44,"end":5.94,"confidence":0.99853516,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":0.08207590878009796}],"paragraphs":{"transcript":"\nHi. I've reached Paul. Please leave me a message, and I'll get back to you shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.19927793741226196},{"text":"I've reached Paul.","start":0.79999995,"end":2.34,"sentiment":"neutral","sentiment_score":0.1356946105758349},{"text":"Please leave me a message, and I'll get back to you shortly.","start":2.8799999,"end":5.94,"sentiment":"neutral","sentiment_score":0.0544599120815595}],"sentiment":"neutral","sentiment_score":0.07874254463240504,"num_words":16,"start":0.39999998,"end":5.94}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I've reached Paul. Please leave me a message, and I'll get back to you shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.19927793741226196},{"text":"I've reached Paul.","start":0.79999995,"end":2.34,"sentiment":"neutral","sentiment_score":0.1356946105758349},{"text":"Please leave me a message, and I'll get back to you shortly.","start":2.8799999,"end":5.94,"sentiment":"neutral","sentiment_score":0.0544599120815595}],"sentiment":"neutral","sentiment_score":0.07874254463240504,"channel":1,"num_words":16,"start":0.39999998,"end":5.94}]},"summary":{"result":"success","short":"Hi. I've reached Paul. Please leave me a message, and I'll get back to you shortly."},"intents":{"segments":[{"text":"Please leave me a message, and I'll get back to you shortly.","start_word":4,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.5983654}]}]},"sentiments":{"segments":[{"text":"Hi. I've reached Paul. Please leave me a message, and I'll get back to you shortly.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.08862261474132538}],"average":{"sentiment":"neutral","sentiment_score":0.08862261772155762}}}}