{"metadata":{"transaction_key":"deprecated","request_id":"019dffd0-5729-7a30-b030-aced9acb82f6","sha256":"08b51e13d46c9f427c3323cefd65feeff1bd7549bbadad69569b0ce2fff1c2f4","created":"2026-05-07T00:22:20.804Z","duration":774.07196,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":3374,"output_tokens":113},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":3823,"output_tokens":3831},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":3823,"output_tokens":441}},"results":{"channels":[{"alternatives":[{"transcript":"Sean, you and following up on the setup of the hub. Hey, Connor. It's Sean. How are you? Good. I've got everything you need to get going. I just wanted to know if you do you need help to set up a three CX side of things or go through the hub? Sean from Comstock. No. Good. You got it. Yeah. It's all good. Oh, sorry, No. I apologize. Yep. Okay. Yeah. Fair enough. Okay. If you need any further help, let me know. But what you need to do is yep. Yep. No. There's you mean the the cloud phone system? Yeah. You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system. You just need to create a SIP trunk and then hand over the credentials as you say. But there's one step in between. Yeah. Yep. Yep. That's it. Yep. So there's there's a couple of ways we can do it. It's $4.50 per extension and then pay as you go rates as per the rate card, or we look at an unlimited offering where I think it's like $15, $14, x GST, include include includes the softphone and includes the the PBX license, the cloud the cloud license per extension. The sorry. The the later one? No. The the not pay as you go. Pay as you go. Yeah. Yeah. That's easy. Yeah. The only thing you gotta do is with with the SIP trunk, once you create it, you still need to assign the numbers to that trunk so it's available. So right now, the the numbers are just available inside your entire account when you log in. I'm happy to spend a bit of time with you if you need to. Yeah. If you I've got a meeting at eleven. If you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time. Otherwise no. That's cool. Yeah. Okay. Let me know. Let me know what time. Just jump on. It'll take, like, two minutes. That's all it takes. Yeah. Alright. If you need help, let me know. Okay? But, yeah, they should be yep. Mhmm. Mhmm. Yeah. Yep. Yeah. Yeah. In terms of the big vendors and all that stuff. Yeah. Look, to be brutally honest, I well, I used to work at Vocus. Right? So we were pushing a lot of BroadSoft back then. And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much dev on the BroadSoft side. And then they pushed it all into Webex and stuff. So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff. And they'll play in particular markets on that. But it it really depends where like, who you're targeting, I really reckon at the end of the day. If you're going for small to medium business, they don't need an enterprise solution. If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know. And you don't need the big names behind it. Once they experience just making a phone call that work mhmm. Yeah. Like feature to feature wise. Mhmm. Correct. But I guess what you want to work with is someone that's proactive in development of of customized features. Integration is key. So maybe, you know, not just selling dial tone at the end of the day. You're you're selling, the ability to integrate with their business workflows as well. So if they have a particular CRM or an ERP system, then we try to integrate voice or SMS with that. Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order as well. So you wanna use AI with voice or SMS somehow and complement yeah. And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well. They can do other things than just make a phone call. Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well. So that that's the push for where we see an edge, where we wanna play in. And we'll help our partners develop solutions, product sets, feature sets, whatever around that sort of development. Yeah. So I don't think the big boys in town can play with do that integration well. And if they do, they're gonna move so slowly with it. And it's not a it's not a it's not a demand set for them. You know what I mean? They just take care of large enterprise, and that's what they do best. But for us, it gives us yeah. It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey. So it's just not just about dial tone anymore. It's about making that phone call more intelligible, understanding the results from that call, and then feeding it back into a process where you help improve the business, really, ultimately. Yep. Yep. Yep. That's that's exactly right. Yeah. People wanna pay less, but will they wanna get more out of it? And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit. So what you wanna do is try to yeah. That's right. It's the same sort of feature, possibly the same experience, but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs. There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider. So there's redundancy in mind. Like, there's a whole bunch of other things from the network level downwards. But then on top of that, the application layer, the software stack, the databases need to talk to each other properly, the failover, all that sort of stuff. So we've engineered everything ourselves from the ground up. We've got all access to our code. Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major patch or upgrade or update. You know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it. But everything's been totally reliable reliable. My my our main developer is Daniel himself. He'll you'll see him next week, and they'll call next Friday. So we'll do it. Yeah. So he's the main lead developer. He's built everything pretty much. And then he's outsource his bits and pieces when he needs to. Cool. Yeah. I mean Yeah. Perfect. Yep. That'd be good to meet up. Yeah. Absolutely. We wanna start pushing more of this AI stuff, and this is only, like, the the first step into it. So there's gonna be a lot more to come out of this. So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess, for us. Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system. They're just selling this dial tone right now. So we wanna get away from that and just integrate, innovate as well and do a whole bunch of things there. No. Yeah. And we've done a few integrations already with, like, go go high level. We're doing ConnectWise at the moment for another partner. Yeah. A whole bunch of other Odoo. So we're integrating into particular management systems. So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff. It's an open source thing. O d double o, look them up. I think what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff. So integrating voice and SMS into in that platform, into any of their ecosystems as well. Connect wise, we've got one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that. So he wants a way where he can bill out of that. So we've got to integrate our our our billing CDR stuff with that, and then maybe later on look at enabling voice calls or whatever they wanna do. That's down the track, I guess. Yeah. And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from. And then it also creates notes, does transcription, and saves it back into the database. So that level that level of integration. So basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system. You know? Yeah. It is. It is. Perfect. Please do. Yeah. Please do. Yeah. Please do. Yeah. Forward him. Yep. Not a problem. Yep. Easy. Yeah. Cool. Alright. I'll let you go. If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get stuck, just give me a call. I'll I'll be available tomorrow. Yeah. Okay. Alright. Alright. See you, Con. Take care. Alright. Yeah. Bye.","confidence":0.9909361,"words":[{"word":"sean","start":6.16,"end":6.48,"confidence":0.3246863,"punctuated_word":"Sean,","sentiment":"neutral","sentiment_score":0.04982553422451019},{"word":"you","start":6.48,"end":6.72,"confidence":0.8515801,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.050826236605644226},{"word":"and","start":6.72,"end":7.22,"confidence":0.63957685,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04978157579898834},{"word":"following","start":7.9199996,"end":8.4,"confidence":0.6450993,"punctuated_word":"following","sentiment":"neutral","sentiment_score":0.05678309500217438},{"word":"up","start":8.4,"end":8.559999,"confidence":0.99441034,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.09002842009067535},{"word":"on","start":8.559999,"end":8.639999,"confidence":0.9958555,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.09016940742731094},{"word":"the","start":8.639999,"end":9.139999,"confidence":0.9981838,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08976326882839203},{"word":"setup","start":9.2,"end":9.5199995,"confidence":0.76701665,"punctuated_word":"setup","sentiment":"neutral","sentiment_score":0.0921734869480133},{"word":"of","start":9.5199995,"end":9.679999,"confidence":0.97954124,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.12905070185661316},{"word":"the","start":9.679999,"end":10.179999,"confidence":0.9980818,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10254506021738052},{"word":"hub","start":10.4,"end":10.9,"confidence":0.37036067,"punctuated_word":"hub.","sentiment":"neutral","sentiment_score":0.10879344493150712},{"word":"hey","start":31.259998,"end":31.66,"confidence":0.7733623,"punctuated_word":"Hey,","sentiment":"neutral","sentiment_score":0.15631312131881714},{"word":"connor","start":31.66,"end":31.9,"confidence":0.74999726,"punctuated_word":"Connor.","sentiment":"neutral","sentiment_score":0.1628275364637375},{"word":"it's","start":31.9,"end":32.059998,"confidence":0.98619497,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.1661759316921234},{"word":"sean","start":32.059998,"end":32.46,"confidence":0.9531089,"punctuated_word":"Sean.","sentiment":"neutral","sentiment_score":0.15995317697525024},{"word":"how","start":32.46,"end":32.62,"confidence":0.99866354,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.18798302114009857},{"word":"are","start":32.62,"end":32.86,"confidence":0.9984236,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1433240920305252},{"word":"you","start":32.86,"end":33.36,"confidence":0.9982834,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.1463746726512909},{"word":"good","start":35.5,"end":35.98,"confidence":0.9992882,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.5779694318771362},{"word":"i've","start":35.98,"end":36.14,"confidence":0.99822223,"punctuated_word":"I've","sentiment":"positive","sentiment_score":0.533308207988739},{"word":"got","start":36.14,"end":36.379997,"confidence":0.99990344,"punctuated_word":"got","sentiment":"positive","sentiment_score":0.5758242607116699},{"word":"everything","start":36.379997,"end":36.78,"confidence":0.99995756,"punctuated_word":"everything","sentiment":"positive","sentiment_score":0.6123940348625183},{"word":"you","start":36.78,"end":36.94,"confidence":0.9998579,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5717660784721375},{"word":"need","start":36.94,"end":37.34,"confidence":0.99916744,"punctuated_word":"need","sentiment":"positive","sentiment_score":0.5225883722305298},{"word":"to","start":37.34,"end":37.579998,"confidence":0.999747,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.6294032335281372},{"word":"get","start":37.579998,"end":37.739998,"confidence":0.9999088,"punctuated_word":"get","sentiment":"positive","sentiment_score":0.6012076139450073},{"word":"going","start":37.739998,"end":38.14,"confidence":0.9992882,"punctuated_word":"going.","sentiment":"positive","sentiment_score":0.5484645366668701},{"word":"i","start":38.14,"end":38.3,"confidence":0.9959726,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.15077455341815948},{"word":"just","start":38.3,"end":38.46,"confidence":0.9998554,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12575240433216095},{"word":"wanted","start":38.46,"end":38.78,"confidence":0.99967325,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.09817875921726228},{"word":"to","start":38.78,"end":38.86,"confidence":0.9992167,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1141335517168045},{"word":"know","start":38.86,"end":39.1,"confidence":0.99991083,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.09107012301683426},{"word":"if","start":39.1,"end":39.18,"confidence":0.96808404,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.09374460577964784},{"word":"you","start":39.18,"end":39.26,"confidence":0.99982077,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08043643832206726},{"word":"do","start":39.42,"end":39.579998,"confidence":0.99862456,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.08535441011190414},{"word":"you","start":39.579998,"end":39.66,"confidence":0.9995919,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.116285540163517},{"word":"need","start":39.66,"end":39.899998,"confidence":0.99962354,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.1133890300989151},{"word":"help","start":39.899998,"end":40.14,"confidence":0.9859082,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.11872166395187378},{"word":"to","start":40.14,"end":40.3,"confidence":0.99926347,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14612263441085815},{"word":"set","start":40.3,"end":40.46,"confidence":0.9899067,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.12438032776117323},{"word":"up","start":40.46,"end":40.62,"confidence":0.999653,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.13480307161808014},{"word":"a","start":40.62,"end":40.78,"confidence":0.5514221,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1520995795726776},{"word":"three","start":40.78,"end":41.019997,"confidence":0.83247846,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.11135078966617584},{"word":"cx","start":41.019997,"end":41.505,"confidence":0.81411076,"punctuated_word":"CX","sentiment":"neutral","sentiment_score":0.10997823625802994},{"word":"side","start":41.665,"end":41.905003,"confidence":0.981605,"punctuated_word":"side","sentiment":"neutral","sentiment_score":0.1393766552209854},{"word":"of","start":41.905003,"end":41.985,"confidence":0.9989588,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.11584606021642684},{"word":"things","start":41.985,"end":42.485,"confidence":0.9978696,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.07768106460571289},{"word":"or","start":43.345,"end":43.505,"confidence":0.8751201,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.07181230187416077},{"word":"go","start":43.505,"end":43.665,"confidence":0.9991937,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.06271681189537048},{"word":"through","start":43.665,"end":43.985,"confidence":0.9998006,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.062436752021312714},{"word":"the","start":43.985,"end":44.065002,"confidence":0.9989267,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07535892724990845},{"word":"hub","start":44.065002,"end":44.565002,"confidence":0.9886985,"punctuated_word":"hub?","sentiment":"neutral","sentiment_score":0.06582491099834442},{"word":"sean","start":48.945,"end":49.265,"confidence":0.6431464,"punctuated_word":"Sean","sentiment":"neutral","sentiment_score":-0.009434683248400688},{"word":"from","start":49.265,"end":49.505,"confidence":0.98549646,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.009837619960308077},{"word":"comstock","start":49.505,"end":50.005,"confidence":0.7772036,"punctuated_word":"Comstock.","sentiment":"neutral","sentiment_score":-0.013615807518363},{"word":"no","start":55.86,"end":56.1,"confidence":0.6878153,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.15140113234519958},{"word":"good","start":56.1,"end":56.6,"confidence":0.8429364,"punctuated_word":"Good.","sentiment":"neutral","sentiment_score":-0.006796702742576599},{"word":"you","start":61.46,"end":61.62,"confidence":0.38367128,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.08128514885902405},{"word":"got","start":61.62,"end":61.94,"confidence":0.907088,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.04623463377356529},{"word":"it","start":61.94,"end":62.44,"confidence":0.9851849,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.028048211708664898},{"word":"yeah","start":62.58,"end":62.739998,"confidence":0.70168436,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.04942244663834572},{"word":"it's","start":62.739998,"end":62.98,"confidence":0.92702365,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.06844011694192886},{"word":"all","start":62.98,"end":63.14,"confidence":0.99072975,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.03142314404249191},{"word":"good","start":63.14,"end":63.64,"confidence":0.9974438,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":-0.014937369152903557},{"word":"oh","start":66.020004,"end":66.18,"confidence":0.8104521,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.053157903254032135},{"word":"sorry","start":66.18,"end":66.68,"confidence":0.8029777,"punctuated_word":"sorry,","sentiment":"neutral","sentiment_score":-0.08696416020393372},{"word":"no","start":68.025,"end":68.425,"confidence":0.4791787,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.14518886804580688},{"word":"i","start":68.425,"end":68.505005,"confidence":0.25190273,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14579230546951294},{"word":"apologize","start":68.505005,"end":69.005005,"confidence":0.5299031,"punctuated_word":"apologize.","sentiment":"neutral","sentiment_score":-0.14350557327270508},{"word":"yep","start":72.265,"end":72.745,"confidence":0.80548435,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.032460324466228485},{"word":"okay","start":72.745,"end":73.245,"confidence":0.98350865,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.05700002238154411},{"word":"yeah","start":76.105,"end":76.605,"confidence":0.9794791,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.009137382730841637},{"word":"fair","start":76.825005,"end":77.145004,"confidence":0.9974948,"punctuated_word":"Fair","sentiment":"neutral","sentiment_score":0.06660133600234985},{"word":"enough","start":77.145004,"end":77.465004,"confidence":0.9998586,"punctuated_word":"enough.","sentiment":"neutral","sentiment_score":0.0696699321269989},{"word":"okay","start":77.465004,"end":77.705,"confidence":0.9989088,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04394832253456116},{"word":"if","start":77.705,"end":77.865005,"confidence":0.9986442,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.02883424237370491},{"word":"you","start":77.865005,"end":78.025,"confidence":0.99979573,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02540568634867668},{"word":"need","start":78.025,"end":78.185005,"confidence":0.9998282,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.03354651853442192},{"word":"any","start":78.185005,"end":78.425,"confidence":0.9991285,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.04432861506938934},{"word":"further","start":78.425,"end":78.825005,"confidence":0.9995852,"punctuated_word":"further","sentiment":"neutral","sentiment_score":0.03455674648284912},{"word":"help","start":78.825005,"end":79.225006,"confidence":0.98556435,"punctuated_word":"help,","sentiment":"neutral","sentiment_score":0.02602151408791542},{"word":"let","start":79.225006,"end":79.465004,"confidence":0.88573664,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.034984055906534195},{"word":"me","start":79.465004,"end":79.625,"confidence":0.99966526,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.0429975762963295},{"word":"know","start":79.625,"end":80.125,"confidence":0.9911343,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.040850672870874405},{"word":"but","start":81.18,"end":81.42,"confidence":0.9781675,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0219121091067791},{"word":"what","start":81.42,"end":81.5,"confidence":0.53612214,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.021770525723695755},{"word":"you","start":81.5,"end":81.66,"confidence":0.57385594,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.022677313536405563},{"word":"need","start":81.66,"end":81.82,"confidence":0.98003495,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.02508803829550743},{"word":"to","start":81.82,"end":81.98,"confidence":0.9652142,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01837768778204918},{"word":"do","start":81.98,"end":82.06,"confidence":0.9925685,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0224996879696846},{"word":"is","start":82.06,"end":82.14,"confidence":0.82791716,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.021693017333745956},{"word":"yep","start":83.5,"end":84.0,"confidence":0.9677915,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.02625916711986065},{"word":"yep","start":87.18,"end":87.68,"confidence":0.85936797,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.035165488719940186},{"word":"no","start":92.86,"end":93.18,"confidence":0.97096956,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08002975583076477},{"word":"there's","start":93.18,"end":93.58,"confidence":0.8330679,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":-0.036858104169368744},{"word":"you","start":93.935005,"end":94.095,"confidence":0.9874741,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04203750193119049},{"word":"mean","start":94.095,"end":94.33501,"confidence":0.9996804,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.06026291102170944},{"word":"the","start":94.33501,"end":94.495,"confidence":0.959205,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04758157581090927},{"word":"the","start":94.495,"end":94.735,"confidence":0.9332538,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.029405944049358368},{"word":"cloud","start":94.735,"end":95.055,"confidence":0.91673326,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":-0.029230520129203796},{"word":"phone","start":95.055,"end":95.215004,"confidence":0.9950058,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.04806574061512947},{"word":"system","start":95.215004,"end":95.715004,"confidence":0.98286843,"punctuated_word":"system?","sentiment":"neutral","sentiment_score":-0.03089693747460842},{"word":"yeah","start":98.095,"end":98.495,"confidence":0.89706373,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.024252690374851227},{"word":"you","start":98.495,"end":98.65501,"confidence":0.93265796,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.009983107447624208},{"word":"well","start":98.895004,"end":99.295006,"confidence":0.992555,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.02583315782248974},{"word":"if","start":99.295006,"end":99.455,"confidence":0.9983808,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03092932142317295},{"word":"you're","start":99.455,"end":99.615005,"confidence":0.9978167,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.021578511223196983},{"word":"gonna","start":99.615005,"end":100.095,"confidence":0.9566091,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.02262869663536549},{"word":"use","start":100.095,"end":100.215004,"confidence":0.9988111,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.03265818953514099},{"word":"a","start":100.215004,"end":100.33501,"confidence":0.9973907,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.028004225343465805},{"word":"different","start":100.33501,"end":100.83501,"confidence":0.99989116,"punctuated_word":"different","sentiment":"neutral","sentiment_score":0.01825496181845665},{"word":"pbx","start":101.695,"end":102.195,"confidence":0.94592136,"punctuated_word":"PBX,","sentiment":"neutral","sentiment_score":0.009361617267131804},{"word":"so","start":102.575005,"end":102.815,"confidence":0.95144147,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.02363796904683113},{"word":"to","start":102.815,"end":102.975006,"confidence":0.9983246,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01885136216878891},{"word":"say","start":102.975006,"end":103.215004,"confidence":0.99330294,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.02001381851732731},{"word":"then","start":103.215004,"end":103.455,"confidence":0.988943,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.03156920522451401},{"word":"you","start":103.455,"end":103.615005,"confidence":0.9983381,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04165954515337944},{"word":"won't","start":103.615005,"end":103.935005,"confidence":0.99530125,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":0.012433605268597605},{"word":"need","start":103.935005,"end":104.095,"confidence":0.9990982,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.009707517921924593},{"word":"our","start":104.095,"end":104.33501,"confidence":0.9925668,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0124773308634758},{"word":"cloud","start":104.33501,"end":104.65501,"confidence":0.98740935,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":-0.002655312418937683},{"word":"phone","start":104.65501,"end":104.895004,"confidence":0.9795378,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.032071638852357864},{"word":"system","start":104.895004,"end":105.395004,"confidence":0.991009,"punctuated_word":"system.","sentiment":"neutral","sentiment_score":0.014741046354174614},{"word":"you","start":105.455,"end":105.69501,"confidence":0.9971042,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.04175834357738495},{"word":"just","start":105.69501,"end":105.935005,"confidence":0.486871,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04550971835851669},{"word":"need","start":105.935005,"end":106.095,"confidence":0.99910647,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.05238304287195206},{"word":"to","start":106.095,"end":106.175,"confidence":0.9962696,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04420403018593788},{"word":"create","start":106.175,"end":106.415,"confidence":0.99670047,"punctuated_word":"create","sentiment":"neutral","sentiment_score":0.03225579112768173},{"word":"a","start":106.415,"end":106.495,"confidence":0.973076,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05351981893181801},{"word":"sip","start":106.495,"end":106.815,"confidence":0.9830975,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":0.03371530771255493},{"word":"trunk","start":106.815,"end":107.315,"confidence":0.98153037,"punctuated_word":"trunk","sentiment":"neutral","sentiment_score":0.035412244498729706},{"word":"and","start":107.64,"end":107.8,"confidence":0.94720924,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.034399740397930145},{"word":"then","start":107.8,"end":108.04,"confidence":0.9811668,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.03299998492002487},{"word":"hand","start":108.04,"end":108.12,"confidence":0.9983046,"punctuated_word":"hand","sentiment":"neutral","sentiment_score":0.025291327387094498},{"word":"over","start":108.12,"end":108.36,"confidence":0.981265,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.025642408058047295},{"word":"the","start":108.36,"end":108.6,"confidence":0.99758685,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.006588185206055641},{"word":"credentials","start":108.6,"end":109.08,"confidence":0.98545074,"punctuated_word":"credentials","sentiment":"neutral","sentiment_score":-0.001403501257300377},{"word":"as","start":109.08,"end":109.24,"confidence":0.33067724,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.014303050935268402},{"word":"you","start":109.24,"end":109.32,"confidence":0.99721175,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.015625},{"word":"say","start":109.32,"end":109.82,"confidence":0.9084691,"punctuated_word":"say.","sentiment":"neutral","sentiment_score":0.013479153625667095},{"word":"but","start":110.2,"end":110.44,"confidence":0.97668016,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.03872516751289368},{"word":"there's","start":110.44,"end":110.68,"confidence":0.9934821,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.15472520887851715},{"word":"one","start":110.68,"end":110.92,"confidence":0.99902153,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.3879779577255249},{"word":"step","start":110.92,"end":111.159996,"confidence":0.9984458,"punctuated_word":"step","sentiment":"positive","sentiment_score":0.5475578308105469},{"word":"in","start":111.159996,"end":111.4,"confidence":0.9974215,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1182056963443756},{"word":"between","start":111.4,"end":111.9,"confidence":0.89434904,"punctuated_word":"between.","sentiment":"neutral","sentiment_score":0.14360201358795166},{"word":"yeah","start":114.76,"end":114.84,"confidence":0.82332075,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05567483603954315},{"word":"yep","start":114.84,"end":115.34,"confidence":0.98457956,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.048341915011405945},{"word":"yep","start":118.2,"end":118.6,"confidence":0.90709805,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05380247160792351},{"word":"that's","start":118.6,"end":118.84,"confidence":0.8102459,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.0693226158618927},{"word":"it","start":118.84,"end":119.34,"confidence":0.98045444,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.060435764491558075},{"word":"yep","start":121.479996,"end":121.979996,"confidence":0.8500432,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04631927236914635},{"word":"so","start":126.385,"end":126.625,"confidence":0.97972614,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02150541916489601},{"word":"there's","start":126.625,"end":127.125,"confidence":0.5380913,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.05408605188131333},{"word":"there's","start":127.665,"end":127.825005,"confidence":0.7731691,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.07008041441440582},{"word":"a","start":127.825005,"end":127.905,"confidence":0.99620557,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08643446862697601},{"word":"couple","start":127.905,"end":128.145,"confidence":0.9995796,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.0681072548031807},{"word":"of","start":128.145,"end":128.225,"confidence":0.9958943,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06994128972291946},{"word":"ways","start":128.225,"end":128.465,"confidence":0.9997118,"punctuated_word":"ways","sentiment":"neutral","sentiment_score":0.0650142952799797},{"word":"we","start":128.465,"end":128.545,"confidence":0.99634874,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09006883203983307},{"word":"can","start":128.545,"end":128.705,"confidence":0.9995857,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0780504047870636},{"word":"do","start":128.705,"end":128.865,"confidence":0.9996942,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0777946412563324},{"word":"it","start":128.865,"end":129.185,"confidence":0.9962597,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.0688880980014801},{"word":"it's","start":129.185,"end":129.425,"confidence":0.9875612,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06661458313465118},{"word":"$4.50","start":129.425,"end":130.30501,"confidence":0.96804935,"punctuated_word":"$4.50","sentiment":"neutral","sentiment_score":0.05940559506416321},{"word":"per","start":130.30501,"end":130.625,"confidence":0.9981839,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.06917988508939743},{"word":"extension","start":130.625,"end":131.105,"confidence":0.9999032,"punctuated_word":"extension","sentiment":"neutral","sentiment_score":0.05787134915590286},{"word":"and","start":131.105,"end":131.265,"confidence":0.8003778,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05117879435420036},{"word":"then","start":131.265,"end":131.505,"confidence":0.9936248,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04601871967315674},{"word":"pay","start":131.505,"end":131.66501,"confidence":0.9958918,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.05698614567518234},{"word":"as","start":131.66501,"end":131.825,"confidence":0.9965642,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.048642583191394806},{"word":"you","start":131.825,"end":131.905,"confidence":0.9987419,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.051421746611595154},{"word":"go","start":131.905,"end":132.145,"confidence":0.9983865,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.04984796792268753},{"word":"rates","start":132.145,"end":132.465,"confidence":0.7616619,"punctuated_word":"rates","sentiment":"neutral","sentiment_score":0.06821060180664062},{"word":"as","start":132.465,"end":132.705,"confidence":0.9772864,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05004477500915527},{"word":"per","start":132.705,"end":132.945,"confidence":0.9963911,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.047576237469911575},{"word":"the","start":132.945,"end":133.105,"confidence":0.99634284,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05018303170800209},{"word":"rate","start":133.105,"end":133.425,"confidence":0.97821873,"punctuated_word":"rate","sentiment":"neutral","sentiment_score":0.043455105274915695},{"word":"card","start":133.425,"end":133.925,"confidence":0.6355008,"punctuated_word":"card,","sentiment":"neutral","sentiment_score":0.042535025626420975},{"word":"or","start":134.385,"end":134.865,"confidence":0.99908173,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03461453691124916},{"word":"we","start":134.865,"end":135.025,"confidence":0.99921083,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.042208895087242126},{"word":"look","start":135.025,"end":135.265,"confidence":0.99759823,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.04873985797166824},{"word":"at","start":135.265,"end":135.345,"confidence":0.9996941,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.05303666740655899},{"word":"an","start":135.345,"end":135.585,"confidence":0.99865294,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.06759123504161835},{"word":"unlimited","start":135.585,"end":136.065,"confidence":0.99983704,"punctuated_word":"unlimited","sentiment":"neutral","sentiment_score":0.08110328018665314},{"word":"offering","start":136.065,"end":136.465,"confidence":0.9996282,"punctuated_word":"offering","sentiment":"neutral","sentiment_score":0.05780443176627159},{"word":"where","start":136.465,"end":136.785,"confidence":0.98358077,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.0499231219291687},{"word":"i","start":136.785,"end":136.865,"confidence":0.7276879,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05552148073911667},{"word":"think","start":136.865,"end":137.025,"confidence":0.99980205,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.05112705007195473},{"word":"it's","start":137.025,"end":137.265,"confidence":0.9977852,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.05414576083421707},{"word":"like","start":137.265,"end":137.76,"confidence":0.7028162,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.05925827845931053},{"word":"$15","start":138.48,"end":139.37999,"confidence":0.88681555,"punctuated_word":"$15,","sentiment":"neutral","sentiment_score":0.04223102703690529},{"word":"$14","start":139.59999,"end":140.5,"confidence":0.8262894,"punctuated_word":"$14,","sentiment":"neutral","sentiment_score":0.03643641620874405},{"word":"x","start":140.79999,"end":140.95999,"confidence":0.4905822,"punctuated_word":"x","sentiment":"neutral","sentiment_score":0.03888541832566261},{"word":"gst","start":140.95999,"end":141.04,"confidence":0.6026005,"punctuated_word":"GST,","sentiment":"neutral","sentiment_score":0.04284272342920303},{"word":"include","start":141.04,"end":141.54,"confidence":0.37138808,"punctuated_word":"include","sentiment":"neutral","sentiment_score":0.03708209469914436},{"word":"include","start":142.4,"end":142.79999,"confidence":0.5238315,"punctuated_word":"include","sentiment":"neutral","sentiment_score":0.03169520944356918},{"word":"includes","start":142.95999,"end":143.36,"confidence":0.92452264,"punctuated_word":"includes","sentiment":"neutral","sentiment_score":0.03677289932966232},{"word":"the","start":143.36,"end":143.51999,"confidence":0.8858311,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04927694424986839},{"word":"softphone","start":143.51999,"end":144.01999,"confidence":0.70167744,"punctuated_word":"softphone","sentiment":"neutral","sentiment_score":0.04405032843351364},{"word":"and","start":144.31999,"end":144.56,"confidence":0.6724426,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.030070319771766663},{"word":"includes","start":144.56,"end":145.06,"confidence":0.8375878,"punctuated_word":"includes","sentiment":"neutral","sentiment_score":0.02675752341747284},{"word":"the","start":145.12,"end":145.62,"confidence":0.99534386,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03820185735821724},{"word":"the","start":145.68,"end":146.15999,"confidence":0.49150655,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04104534164071083},{"word":"pbx","start":146.15999,"end":146.65999,"confidence":0.9987216,"punctuated_word":"PBX","sentiment":"neutral","sentiment_score":0.035999491810798645},{"word":"license","start":146.72,"end":147.2,"confidence":0.82849777,"punctuated_word":"license,","sentiment":"neutral","sentiment_score":0.03766468167304993},{"word":"the","start":147.2,"end":147.36,"confidence":0.9933669,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03583535552024841},{"word":"cloud","start":147.36,"end":147.86,"confidence":0.9828006,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.039217445999383926},{"word":"the","start":148.07999,"end":148.23999,"confidence":0.9043804,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02501501888036728},{"word":"cloud","start":148.23999,"end":148.56,"confidence":0.99798906,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.024225778877735134},{"word":"license","start":148.56,"end":149.06,"confidence":0.9970193,"punctuated_word":"license","sentiment":"neutral","sentiment_score":0.04335062950849533},{"word":"per","start":149.28,"end":149.43999,"confidence":0.31241596,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.029843633994460102},{"word":"extension","start":149.43999,"end":149.93999,"confidence":0.7799597,"punctuated_word":"extension.","sentiment":"neutral","sentiment_score":0.026156025007367138},{"word":"the","start":151.84,"end":151.92,"confidence":0.23024833,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.008039598353207111},{"word":"sorry","start":152.15999,"end":152.48,"confidence":0.8009162,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.0172601118683815},{"word":"the","start":152.48,"end":152.955,"confidence":0.789794,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.01716502755880356},{"word":"the","start":152.955,"end":153.195,"confidence":0.99832946,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01356618758291006},{"word":"later","start":153.195,"end":153.435,"confidence":0.67032033,"punctuated_word":"later","sentiment":"neutral","sentiment_score":-0.023936273530125615},{"word":"one","start":153.435,"end":153.935,"confidence":0.9238925,"punctuated_word":"one?","sentiment":"neutral","sentiment_score":-0.024166502058506012},{"word":"no","start":155.27501,"end":155.455,"confidence":0.7955994,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06048453226685524},{"word":"the","start":155.455,"end":155.63501,"confidence":0.327504,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.035371698439121246},{"word":"the","start":155.63501,"end":155.815,"confidence":0.61092937,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01424495317041874},{"word":"not","start":155.995,"end":156.155,"confidence":0.68953747,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.0072246938943862915},{"word":"pay","start":156.155,"end":156.395,"confidence":0.9662003,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.006254646927118301},{"word":"as","start":156.395,"end":156.55501,"confidence":0.98784953,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.003067905083298683},{"word":"you","start":156.55501,"end":156.635,"confidence":0.9604397,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0057683102786540985},{"word":"go","start":156.635,"end":157.035,"confidence":0.85643506,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":-0.017462830990552902},{"word":"pay","start":157.035,"end":157.275,"confidence":0.904498,"punctuated_word":"Pay","sentiment":"neutral","sentiment_score":0.01266389526426792},{"word":"as","start":157.275,"end":157.355,"confidence":0.98979807,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.008425984531641006},{"word":"you","start":157.355,"end":157.435,"confidence":0.99553585,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.015623332932591438},{"word":"go","start":157.435,"end":157.935,"confidence":0.99475014,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":-0.00007372256368398666},{"word":"yeah","start":158.55501,"end":158.875,"confidence":0.75940335,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11121492087841034},{"word":"yeah","start":158.875,"end":159.115,"confidence":0.79408294,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1398129761219025},{"word":"that's","start":159.115,"end":159.355,"confidence":0.8090763,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.2768629789352417},{"word":"easy","start":159.355,"end":159.755,"confidence":0.78401136,"punctuated_word":"easy.","sentiment":"neutral","sentiment_score":0.2866970896720886},{"word":"yeah","start":159.755,"end":160.255,"confidence":0.9649923,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09019704163074492},{"word":"the","start":160.55501,"end":160.715,"confidence":0.98676234,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.07153808325529099},{"word":"only","start":160.715,"end":160.955,"confidence":0.9991685,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.05048263818025589},{"word":"thing","start":160.955,"end":161.115,"confidence":0.9993468,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.05813756585121155},{"word":"you","start":161.115,"end":161.195,"confidence":0.9994831,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05933717265725136},{"word":"gotta","start":161.195,"end":161.515,"confidence":0.77162594,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":0.05363927036523819},{"word":"do","start":161.515,"end":161.675,"confidence":0.9950523,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.06328456103801727},{"word":"is","start":161.675,"end":162.175,"confidence":0.9471982,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.042700111865997314},{"word":"with","start":163.275,"end":163.515,"confidence":0.99268883,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.04856337234377861},{"word":"with","start":163.515,"end":163.595,"confidence":0.7913678,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06560350209474564},{"word":"the","start":163.595,"end":163.755,"confidence":0.55114084,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0703783631324768},{"word":"sip","start":163.755,"end":163.995,"confidence":0.9902744,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":0.03714045509696007},{"word":"trunk","start":163.995,"end":164.475,"confidence":0.9902599,"punctuated_word":"trunk,","sentiment":"neutral","sentiment_score":0.021956101059913635},{"word":"once","start":164.475,"end":164.795,"confidence":0.99962187,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.019170979037880898},{"word":"you","start":164.795,"end":164.955,"confidence":0.9997029,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.036745283752679825},{"word":"create","start":164.955,"end":165.275,"confidence":0.9876245,"punctuated_word":"create","sentiment":"neutral","sentiment_score":0.03317484259605408},{"word":"it","start":165.275,"end":165.775,"confidence":0.9966082,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.030926626175642017},{"word":"you","start":166.06,"end":166.29999,"confidence":0.99983346,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01982000842690468},{"word":"still","start":166.29999,"end":166.54,"confidence":0.9993979,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.03528929501771927},{"word":"need","start":166.54,"end":166.93999,"confidence":0.9999244,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.05004487186670303},{"word":"to","start":166.93999,"end":167.26,"confidence":0.9996549,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0525648258626461},{"word":"assign","start":167.26,"end":167.57999,"confidence":0.7854456,"punctuated_word":"assign","sentiment":"neutral","sentiment_score":0.05024593695998192},{"word":"the","start":167.57999,"end":167.73999,"confidence":0.9995896,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03851671516895294},{"word":"numbers","start":167.73999,"end":168.14,"confidence":0.97253406,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.03889047726988792},{"word":"to","start":168.14,"end":168.37999,"confidence":0.9996586,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04489746689796448},{"word":"that","start":168.37999,"end":168.54,"confidence":0.99959296,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04622289538383484},{"word":"trunk","start":168.54,"end":169.04,"confidence":0.9992009,"punctuated_word":"trunk","sentiment":"neutral","sentiment_score":0.03417454659938812},{"word":"so","start":169.34,"end":169.57999,"confidence":0.8093938,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.0683048814535141},{"word":"it's","start":169.57999,"end":169.73999,"confidence":0.9990859,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.07219430804252625},{"word":"available","start":169.73999,"end":170.23999,"confidence":0.998705,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":0.05653855949640274},{"word":"so","start":170.7,"end":170.93999,"confidence":0.7890091,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07246251404285431},{"word":"right","start":170.93999,"end":171.09999,"confidence":0.9697075,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.09043256938457488},{"word":"now","start":171.09999,"end":171.42,"confidence":0.88591623,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":0.09054820239543916},{"word":"the","start":171.42,"end":171.81999,"confidence":0.99456304,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1050078421831131},{"word":"the","start":171.81999,"end":171.9,"confidence":0.78063357,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09736330062150957},{"word":"numbers","start":171.9,"end":172.22,"confidence":0.86837214,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.09474940598011015},{"word":"are","start":172.22,"end":172.29999,"confidence":0.99781513,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.08368042856454849},{"word":"just","start":172.29999,"end":172.54,"confidence":0.99990046,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07405626773834229},{"word":"available","start":172.54,"end":173.01999,"confidence":0.99995196,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.06601028144359589},{"word":"inside","start":173.01999,"end":173.51999,"confidence":0.9996258,"punctuated_word":"inside","sentiment":"neutral","sentiment_score":0.10189183056354524},{"word":"your","start":173.81999,"end":173.98,"confidence":0.9996604,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.09060519933700562},{"word":"entire","start":173.98,"end":174.37999,"confidence":0.99991894,"punctuated_word":"entire","sentiment":"neutral","sentiment_score":0.06844102591276169},{"word":"account","start":174.37999,"end":174.87999,"confidence":0.9998915,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.08151540160179138},{"word":"when","start":175.18,"end":175.42,"confidence":0.9909361,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.06128370761871338},{"word":"you","start":175.42,"end":175.57999,"confidence":0.9999188,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0896289274096489},{"word":"log","start":175.57999,"end":175.81999,"confidence":0.9883365,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.08269476145505905},{"word":"in","start":175.81999,"end":176.31999,"confidence":0.99945796,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":0.10290835052728652},{"word":"i'm","start":176.45999,"end":176.62,"confidence":0.99750566,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.30242714285850525},{"word":"happy","start":176.62,"end":176.93999,"confidence":0.9999707,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.25565361976623535},{"word":"to","start":176.93999,"end":177.01999,"confidence":0.9977586,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.28603681921958923},{"word":"spend","start":177.01999,"end":177.18,"confidence":0.9992174,"punctuated_word":"spend","sentiment":"neutral","sentiment_score":0.2522112727165222},{"word":"a","start":177.18,"end":177.34,"confidence":0.9996991,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2690410614013672},{"word":"bit","start":177.34,"end":177.5,"confidence":0.9989372,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.16578702628612518},{"word":"of","start":177.5,"end":177.57999,"confidence":0.9985158,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.18602511286735535},{"word":"time","start":177.57999,"end":177.73999,"confidence":0.99985313,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.20709052681922913},{"word":"with","start":177.73999,"end":177.9,"confidence":0.9998085,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.2014492154121399},{"word":"you","start":177.9,"end":178.14,"confidence":0.9998934,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2354486882686615},{"word":"if","start":178.14,"end":178.29999,"confidence":0.9810999,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.17577913403511047},{"word":"you","start":178.29999,"end":178.45999,"confidence":0.99904424,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1675916463136673},{"word":"need","start":178.45999,"end":178.62,"confidence":0.99977523,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.1662806123495102},{"word":"to","start":178.62,"end":179.12,"confidence":0.8185966,"punctuated_word":"to.","sentiment":"neutral","sentiment_score":0.11260439455509186},{"word":"yeah","start":180.45999,"end":180.95999,"confidence":0.9878643,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07466836273670197},{"word":"if","start":181.26,"end":181.42,"confidence":0.7236931,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.08450087159872055},{"word":"you","start":181.42,"end":181.815,"confidence":0.9980692,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11156008392572404},{"word":"i've","start":182.05501,"end":182.215,"confidence":0.94910276,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.17937901616096497},{"word":"got","start":182.215,"end":182.295,"confidence":0.9988424,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.16012409329414368},{"word":"a","start":182.295,"end":182.455,"confidence":0.99896586,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13811033964157104},{"word":"meeting","start":182.455,"end":182.695,"confidence":0.99991107,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.1383013129234314},{"word":"at","start":182.695,"end":182.855,"confidence":0.9822552,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.125339537858963},{"word":"eleven","start":182.855,"end":183.335,"confidence":0.9428153,"punctuated_word":"eleven.","sentiment":"neutral","sentiment_score":0.11859291791915894},{"word":"if","start":183.335,"end":183.495,"confidence":0.99819654,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.20982544124126432},{"word":"you","start":183.495,"end":183.575,"confidence":0.99988794,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19543574750423431},{"word":"wanna","start":183.575,"end":183.895,"confidence":0.6892358,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.20598870515823364},{"word":"go","start":183.895,"end":184.13501,"confidence":0.9982272,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.1940523386001587},{"word":"through","start":184.13501,"end":184.63501,"confidence":0.9997929,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.2103450745344162},{"word":"just","start":184.935,"end":185.255,"confidence":0.9849583,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.24508045613765717},{"word":"setting","start":185.255,"end":185.575,"confidence":0.9996574,"punctuated_word":"setting","sentiment":"neutral","sentiment_score":0.1999511867761612},{"word":"up","start":185.575,"end":185.735,"confidence":0.9998117,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.2190435975790024},{"word":"the","start":185.735,"end":185.975,"confidence":0.99975806,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2473938912153244},{"word":"initial","start":185.975,"end":186.375,"confidence":0.99969757,"punctuated_word":"initial","sentiment":"neutral","sentiment_score":0.24211809039115903},{"word":"trunk","start":186.375,"end":186.695,"confidence":0.9848754,"punctuated_word":"trunk,","sentiment":"neutral","sentiment_score":0.2302905470132828},{"word":"i'm","start":186.695,"end":186.855,"confidence":0.9993206,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.30280840396881104},{"word":"more","start":186.855,"end":187.095,"confidence":0.9998641,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.33293429017066956},{"word":"than","start":187.095,"end":187.255,"confidence":0.9997336,"punctuated_word":"than","sentiment":"positive","sentiment_score":0.3523229658603668},{"word":"happy","start":187.255,"end":187.655,"confidence":0.9994437,"punctuated_word":"happy","sentiment":"positive","sentiment_score":0.4065379202365875},{"word":"to","start":187.655,"end":187.815,"confidence":0.994679,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.36350488662719727},{"word":"guide","start":187.815,"end":188.13501,"confidence":0.99816376,"punctuated_word":"guide","sentiment":"positive","sentiment_score":0.3597375452518463},{"word":"you","start":188.13501,"end":188.295,"confidence":0.99924576,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3379819393157959},{"word":"through","start":188.295,"end":188.455,"confidence":0.99977297,"punctuated_word":"through","sentiment":"positive","sentiment_score":0.33677351474761963},{"word":"that","start":188.455,"end":188.615,"confidence":0.99987936,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2942829430103302},{"word":"now","start":188.615,"end":188.855,"confidence":0.9995208,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.23642438650131223},{"word":"if","start":188.855,"end":189.095,"confidence":0.57851094,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.2198861539363861},{"word":"you","start":189.095,"end":189.175,"confidence":0.9993824,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.17784926295280457},{"word":"want","start":189.175,"end":189.335,"confidence":0.7835262,"punctuated_word":"want,","sentiment":"neutral","sentiment_score":0.1483718752861023},{"word":"if","start":189.335,"end":189.495,"confidence":0.86605656,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.15346278250217438},{"word":"you","start":189.495,"end":189.575,"confidence":0.76561177,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15135733783245087},{"word":"have","start":189.575,"end":189.735,"confidence":0.93450695,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.13118445873260498},{"word":"time","start":189.735,"end":190.235,"confidence":0.9813459,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.12090270966291428},{"word":"otherwise","start":190.615,"end":191.115,"confidence":0.9907742,"punctuated_word":"Otherwise","sentiment":"neutral","sentiment_score":-0.06137567758560181},{"word":"no","start":193.495,"end":193.655,"confidence":0.6094806,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.1158815324306488},{"word":"that's","start":193.655,"end":193.895,"confidence":0.9076334,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.006092613097280264},{"word":"cool","start":193.895,"end":194.395,"confidence":0.64067304,"punctuated_word":"cool.","sentiment":"neutral","sentiment_score":0.23266369104385376},{"word":"yeah","start":196.13501,"end":196.375,"confidence":0.96069014,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13488095998764038},{"word":"okay","start":196.375,"end":196.695,"confidence":0.9976226,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05402067303657532},{"word":"let","start":196.695,"end":196.855,"confidence":0.99774003,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.042319633066654205},{"word":"me","start":196.855,"end":197.015,"confidence":0.9997576,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.04258829355239868},{"word":"know","start":197.015,"end":197.25,"confidence":0.8016546,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.03889558464288711},{"word":"let","start":197.33,"end":197.41,"confidence":0.998481,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.03782586008310318},{"word":"me","start":197.41,"end":197.57,"confidence":0.99959034,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.04035421833395958},{"word":"know","start":197.57,"end":197.65,"confidence":0.99934536,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.034828897565603256},{"word":"what","start":197.65,"end":197.73,"confidence":0.66091126,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.027686910703778267},{"word":"time","start":197.73,"end":198.23,"confidence":0.97070944,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.02764822542667389},{"word":"just","start":198.61,"end":198.93,"confidence":0.84535986,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.0367586575448513},{"word":"jump","start":198.93,"end":199.17,"confidence":0.99758506,"punctuated_word":"jump","sentiment":"neutral","sentiment_score":0.04861102253198624},{"word":"on","start":199.17,"end":199.49,"confidence":0.94561267,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":0.045055486261844635},{"word":"it'll","start":199.49,"end":199.65,"confidence":0.745889,"punctuated_word":"It'll","sentiment":"neutral","sentiment_score":0.04449158161878586},{"word":"take","start":199.65,"end":199.89,"confidence":0.77089566,"punctuated_word":"take,","sentiment":"neutral","sentiment_score":0.05374693498015404},{"word":"like","start":199.89,"end":200.05,"confidence":0.99913675,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.05674218013882637},{"word":"two","start":200.05,"end":200.21,"confidence":0.9994355,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.05456522852182388},{"word":"minutes","start":200.21,"end":200.53,"confidence":0.86954343,"punctuated_word":"minutes.","sentiment":"neutral","sentiment_score":0.05241924524307251},{"word":"that's","start":200.53,"end":200.69,"confidence":0.749082,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.06685929000377655},{"word":"all","start":200.69,"end":200.93,"confidence":0.8805076,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.04527850076556206},{"word":"it","start":200.93,"end":201.01,"confidence":0.7848779,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.052254918962717056},{"word":"takes","start":201.01,"end":201.51,"confidence":0.9976692,"punctuated_word":"takes.","sentiment":"neutral","sentiment_score":0.04377846419811249},{"word":"yeah","start":202.53,"end":202.77,"confidence":0.98105836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06601043045520782},{"word":"alright","start":202.77,"end":203.09,"confidence":0.9980649,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.145603746175766},{"word":"if","start":203.09,"end":203.17,"confidence":0.9991937,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.1472657024860382},{"word":"you","start":203.17,"end":203.33,"confidence":0.9997836,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13234691321849823},{"word":"need","start":203.33,"end":203.49,"confidence":0.98133653,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.1217137575149536},{"word":"help","start":203.49,"end":203.73,"confidence":0.98475665,"punctuated_word":"help,","sentiment":"neutral","sentiment_score":0.14922785758972168},{"word":"let","start":203.73,"end":203.89,"confidence":0.9983335,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.10542289912700652},{"word":"me","start":203.89,"end":203.97,"confidence":0.9998357,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.10709169507026672},{"word":"know","start":203.97,"end":204.13,"confidence":0.9997855,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.13774429261684418},{"word":"okay","start":204.13,"end":204.45,"confidence":0.94922423,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.07899124920368195},{"word":"but","start":204.45,"end":204.69,"confidence":0.801782,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.03929992765188217},{"word":"yeah","start":204.69,"end":205.01,"confidence":0.9921533,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.03928192704916},{"word":"they","start":205.01,"end":205.17,"confidence":0.9776135,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.045735202729702},{"word":"should","start":205.17,"end":205.41,"confidence":0.99941325,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.09470311552286148},{"word":"be","start":205.41,"end":205.57,"confidence":0.9987037,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.03807063400745392},{"word":"yep","start":206.21,"end":206.71,"confidence":0.88279027,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.04185289889574051},{"word":"mhmm","start":207.17,"end":207.67,"confidence":0.9451719,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.01592770218849182},{"word":"mhmm","start":208.85,"end":208.93,"confidence":0.85172904,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.005075670778751373},{"word":"yeah","start":208.93,"end":209.43,"confidence":0.7313404,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.017077233642339706},{"word":"yep","start":211.89,"end":212.205,"confidence":0.8987962,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05065491795539856},{"word":"yeah","start":223.645,"end":224.145,"confidence":0.9119167,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.029761310666799545},{"word":"yeah","start":234.78,"end":235.28,"confidence":0.96196043,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06860619783401489},{"word":"in","start":236.06,"end":236.22,"confidence":0.9261109,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.10042296350002287},{"word":"terms","start":236.22,"end":236.46,"confidence":0.9997143,"punctuated_word":"terms","sentiment":"neutral","sentiment_score":-0.06157431751489639},{"word":"of","start":236.46,"end":236.54001,"confidence":0.9995981,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.10322706401348114},{"word":"the","start":236.54001,"end":236.7,"confidence":0.8820919,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10969888418912888},{"word":"big","start":236.7,"end":236.78,"confidence":0.998885,"punctuated_word":"big","sentiment":"neutral","sentiment_score":-0.07782302051782608},{"word":"vendors","start":236.78,"end":237.18001,"confidence":0.9984692,"punctuated_word":"vendors","sentiment":"neutral","sentiment_score":-0.02653592824935913},{"word":"and","start":237.18001,"end":237.34,"confidence":0.9956232,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06353535503149033},{"word":"all","start":237.34,"end":237.5,"confidence":0.9998498,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.05614795535802841},{"word":"that","start":237.5,"end":237.66,"confidence":0.99717253,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.08508417010307312},{"word":"stuff","start":237.66,"end":238.16,"confidence":0.9531258,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.05518604442477226},{"word":"yeah","start":241.885,"end":242.36499,"confidence":0.94257796,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.003154223784804344},{"word":"look","start":242.36499,"end":242.86499,"confidence":0.76686513,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":-0.014803042635321615},{"word":"to","start":243.245,"end":243.405,"confidence":0.9851171,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03753827139735222},{"word":"be","start":243.405,"end":243.565,"confidence":0.9978611,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.05749184265732765},{"word":"brutally","start":243.565,"end":244.065,"confidence":0.99987686,"punctuated_word":"brutally","sentiment":"neutral","sentiment_score":-0.05051502585411072},{"word":"honest","start":244.205,"end":244.705,"confidence":0.98502386,"punctuated_word":"honest,","sentiment":"neutral","sentiment_score":-0.032109588384628296},{"word":"i","start":244.845,"end":245.345,"confidence":0.99696666,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02975594252347946},{"word":"well","start":245.64499,"end":245.965,"confidence":0.99482846,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.02887602709233761},{"word":"i","start":245.965,"end":246.045,"confidence":0.99978846,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.029476411640644073},{"word":"used","start":246.045,"end":246.36499,"confidence":0.99904555,"punctuated_word":"used","sentiment":"neutral","sentiment_score":-0.025150153785943985},{"word":"to","start":246.36499,"end":246.525,"confidence":0.99907625,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.015510722994804382},{"word":"work","start":246.525,"end":246.845,"confidence":0.99953735,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.003150612115859986},{"word":"at","start":246.845,"end":247.345,"confidence":0.9996606,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.010580677539110184},{"word":"vocus","start":247.64499,"end":248.14499,"confidence":0.8326275,"punctuated_word":"Vocus.","sentiment":"neutral","sentiment_score":-0.013602483086287975},{"word":"right","start":248.765,"end":249.00499,"confidence":0.82904184,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.006126707419753075},{"word":"so","start":249.00499,"end":249.245,"confidence":0.99223995,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.016406431794166565},{"word":"we","start":249.245,"end":249.325,"confidence":0.9972326,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.01139792427420616},{"word":"were","start":249.325,"end":249.565,"confidence":0.9520717,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.02807436510920525},{"word":"pushing","start":249.565,"end":249.885,"confidence":0.74683154,"punctuated_word":"pushing","sentiment":"neutral","sentiment_score":0.014717940241098404},{"word":"a","start":249.885,"end":249.965,"confidence":0.9636746,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.003880560398101806},{"word":"lot","start":249.965,"end":250.125,"confidence":0.99634856,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.016267530620098114},{"word":"of","start":250.125,"end":250.28499,"confidence":0.9838996,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0031047165393829346},{"word":"broadsoft","start":250.28499,"end":250.78499,"confidence":0.98967344,"punctuated_word":"BroadSoft","sentiment":"neutral","sentiment_score":-0.00798860564827919},{"word":"back","start":251.325,"end":251.64499,"confidence":0.99796814,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.00002070888876914978},{"word":"then","start":251.64499,"end":252.14499,"confidence":0.9711492,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.0000337064266204834},{"word":"and","start":252.29001,"end":252.37001,"confidence":0.52130884,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.015111126005649568},{"word":"then","start":252.37001,"end":252.53001,"confidence":0.76376814,"punctuated_word":"then,","sentiment":"neutral","sentiment_score":-0.02196601405739784},{"word":"as","start":252.53001,"end":252.61002,"confidence":0.96245867,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.02013031393289566},{"word":"you","start":252.61002,"end":252.69,"confidence":0.9978739,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01960378885269165},{"word":"know","start":252.69,"end":253.09001,"confidence":0.9979284,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.02054542675614357},{"word":"cisco","start":253.09001,"end":253.49,"confidence":0.99804795,"punctuated_word":"Cisco","sentiment":"neutral","sentiment_score":-0.0013754293322563171},{"word":"brought","start":253.49,"end":253.73001,"confidence":0.99028075,"punctuated_word":"brought","sentiment":"neutral","sentiment_score":-0.005745172500610352},{"word":"out","start":253.73001,"end":253.89,"confidence":0.9372097,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.014007367193698885},{"word":"broadsoft","start":253.89,"end":254.39,"confidence":0.83940274,"punctuated_word":"BroadSoft,","sentiment":"neutral","sentiment_score":-0.011698128655552864},{"word":"and","start":254.45001,"end":254.69,"confidence":0.9967276,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.024293284863233566},{"word":"they","start":254.69,"end":254.85,"confidence":0.8441349,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.042960263788700104},{"word":"kind","start":254.85,"end":255.17001,"confidence":0.97022,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.05854054540395737},{"word":"of","start":255.17001,"end":255.33,"confidence":0.99966586,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05627456307411194},{"word":"just","start":255.33,"end":255.83,"confidence":0.9979802,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06657029688358307},{"word":"didn't","start":256.21002,"end":256.53,"confidence":0.9800849,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.0504528284072876},{"word":"do","start":256.53,"end":256.69,"confidence":0.9985057,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04639442265033722},{"word":"too","start":256.69,"end":256.77002,"confidence":0.9973138,"punctuated_word":"too","sentiment":"neutral","sentiment_score":-0.05345098674297333},{"word":"much","start":256.77002,"end":257.09,"confidence":0.9999474,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.035724326968193054},{"word":"dev","start":257.09,"end":257.25,"confidence":0.82213086,"punctuated_word":"dev","sentiment":"neutral","sentiment_score":0.020386826246976852},{"word":"on","start":257.25,"end":257.41,"confidence":0.99892586,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.029355250298976895},{"word":"the","start":257.41,"end":257.57,"confidence":0.9814394,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.014488965272903442},{"word":"broadsoft","start":257.57,"end":258.07,"confidence":0.99558675,"punctuated_word":"BroadSoft","sentiment":"neutral","sentiment_score":0.003764392808079719},{"word":"side","start":258.13,"end":258.63,"confidence":0.90054035,"punctuated_word":"side.","sentiment":"neutral","sentiment_score":0.0035629235208034515},{"word":"and","start":258.85,"end":259.09,"confidence":0.9966924,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.002134133130311966},{"word":"then","start":259.09,"end":259.33002,"confidence":0.8447405,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.0005773380398750305},{"word":"they","start":259.33002,"end":259.57,"confidence":0.7819468,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.005735546350479126},{"word":"pushed","start":259.57,"end":259.97,"confidence":0.501297,"punctuated_word":"pushed","sentiment":"neutral","sentiment_score":0.0139017291367054},{"word":"it","start":259.97,"end":260.05002,"confidence":0.4111286,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.008278965950012207},{"word":"all","start":260.05002,"end":260.21002,"confidence":0.6566454,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.0012132376432418823},{"word":"into","start":260.21002,"end":260.45,"confidence":0.90844613,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.008161664009094238},{"word":"webex","start":260.45,"end":260.77002,"confidence":0.9103092,"punctuated_word":"Webex","sentiment":"neutral","sentiment_score":0.0261986181139946},{"word":"and","start":260.77002,"end":260.93,"confidence":0.9806238,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0035385116934776306},{"word":"stuff","start":260.93,"end":261.17,"confidence":0.9940595,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.003344222903251648},{"word":"so","start":261.17,"end":261.33002,"confidence":0.9978223,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.007449895143508911},{"word":"from","start":261.33002,"end":261.65,"confidence":0.99722207,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.007046960294246674},{"word":"from","start":261.65,"end":261.81,"confidence":0.6720367,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.0071976035833358765},{"word":"that","start":261.81,"end":262.05002,"confidence":0.99949014,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.006570808589458466},{"word":"perspective","start":262.05002,"end":262.55002,"confidence":0.99349296,"punctuated_word":"perspective,","sentiment":"neutral","sentiment_score":0.021545883268117905},{"word":"you","start":263.09,"end":263.25,"confidence":0.9845259,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.012985952198505402},{"word":"know","start":263.25,"end":263.49002,"confidence":0.99808586,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.004561625421047211},{"word":"all","start":263.49002,"end":263.65,"confidence":0.81460387,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.03351639211177826},{"word":"the","start":263.65,"end":263.81,"confidence":0.9931986,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.029028207063674927},{"word":"enterprise","start":263.81,"end":264.31,"confidence":0.9940643,"punctuated_word":"enterprise","sentiment":"neutral","sentiment_score":0.014864020049571993},{"word":"players","start":264.37,"end":264.85,"confidence":0.9994324,"punctuated_word":"players","sentiment":"neutral","sentiment_score":0.06368070095777512},{"word":"will","start":264.85,"end":265.01,"confidence":0.9945754,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0424358993768692},{"word":"will","start":265.01,"end":265.51,"confidence":0.9902022,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.04791563004255295},{"word":"have","start":266.25497,"end":266.57498,"confidence":0.99984777,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.06912333518266678},{"word":"that","start":266.57498,"end":266.655,"confidence":0.9996978,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.025196246802806858},{"word":"space","start":266.655,"end":267.13498,"confidence":0.99939954,"punctuated_word":"space","sentiment":"neutral","sentiment_score":0.022023916244506836},{"word":"for","start":267.13498,"end":267.375,"confidence":0.9997137,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04151030629873276},{"word":"themselves","start":267.375,"end":267.875,"confidence":0.83546245,"punctuated_word":"themselves,","sentiment":"neutral","sentiment_score":0.047025468200445175},{"word":"like","start":267.935,"end":268.01498,"confidence":0.94962513,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.056745678186416626},{"word":"you","start":268.01498,"end":268.175,"confidence":0.99416554,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03533376008272171},{"word":"know","start":268.175,"end":268.495,"confidence":0.9993224,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.05746549740433693},{"word":"genesis","start":268.495,"end":268.97498,"confidence":0.5112761,"punctuated_word":"Genesis","sentiment":"neutral","sentiment_score":0.12255680561065674},{"word":"of","start":268.97498,"end":269.13498,"confidence":0.89451724,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0814322680234909},{"word":"the","start":269.13498,"end":269.215,"confidence":0.99546427,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07620935887098312},{"word":"world","start":269.215,"end":269.53497,"confidence":0.8258076,"punctuated_word":"world","sentiment":"neutral","sentiment_score":0.09565399587154388},{"word":"for","start":269.53497,"end":269.615,"confidence":0.81110966,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03539211302995682},{"word":"the","start":269.615,"end":269.775,"confidence":0.99700016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04371275007724762},{"word":"call","start":269.775,"end":270.01498,"confidence":0.9172856,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.04023957997560501},{"word":"centers","start":270.01498,"end":270.41498,"confidence":0.99398404,"punctuated_word":"centers","sentiment":"neutral","sentiment_score":0.06633909046649933},{"word":"and","start":270.41498,"end":270.57498,"confidence":0.9534003,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.045689523220062256},{"word":"all","start":270.57498,"end":270.735,"confidence":0.99683666,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.01624969393014908},{"word":"that","start":270.735,"end":270.815,"confidence":0.99134237,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0020165368914604187},{"word":"sort","start":270.815,"end":270.97498,"confidence":0.9858767,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.0024671554565429688},{"word":"of","start":270.97498,"end":271.055,"confidence":0.98260295,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.010636486113071442},{"word":"stuff","start":271.055,"end":271.375,"confidence":0.87202865,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.030310019850730896},{"word":"and","start":271.375,"end":271.53497,"confidence":0.99829,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.022933311760425568},{"word":"they'll","start":271.53497,"end":271.775,"confidence":0.99321985,"punctuated_word":"they'll","sentiment":"neutral","sentiment_score":0.040280912071466446},{"word":"play","start":271.775,"end":272.01498,"confidence":0.99922585,"punctuated_word":"play","sentiment":"neutral","sentiment_score":0.05559348315000534},{"word":"in","start":272.01498,"end":272.175,"confidence":0.9952998,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.050058335065841675},{"word":"particular","start":272.175,"end":272.655,"confidence":0.9995882,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":0.0714886263012886},{"word":"markets","start":272.655,"end":273.055,"confidence":0.99424547,"punctuated_word":"markets","sentiment":"neutral","sentiment_score":0.05115243047475815},{"word":"on","start":273.055,"end":273.215,"confidence":0.5011966,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.02631048858165741},{"word":"that","start":273.215,"end":273.375,"confidence":0.7915486,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.01981841027736664},{"word":"but","start":273.375,"end":273.615,"confidence":0.99884665,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.044685423374176025},{"word":"it","start":273.615,"end":273.85498,"confidence":0.99904925,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0652448982000351},{"word":"it","start":273.85498,"end":273.935,"confidence":0.7064276,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07571537047624588},{"word":"really","start":273.935,"end":274.175,"confidence":0.99853015,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.09697076678276062},{"word":"depends","start":274.175,"end":274.675,"confidence":0.99960214,"punctuated_word":"depends","sentiment":"neutral","sentiment_score":-0.04910799860954285},{"word":"where","start":274.815,"end":275.315,"confidence":0.98993206,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.06664645671844482},{"word":"like","start":275.615,"end":275.85498,"confidence":0.9272027,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.10330657660961153},{"word":"who","start":275.85498,"end":276.01498,"confidence":0.99887234,"punctuated_word":"who","sentiment":"neutral","sentiment_score":-0.04175721853971481},{"word":"you're","start":276.01498,"end":276.25497,"confidence":0.9730977,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.06833016127347946},{"word":"targeting","start":276.25497,"end":276.75497,"confidence":0.8228401,"punctuated_word":"targeting,","sentiment":"neutral","sentiment_score":-0.06848965585231781},{"word":"i","start":276.815,"end":276.895,"confidence":0.5710533,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.13225388526916504},{"word":"really","start":276.895,"end":277.375,"confidence":0.975999,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.11346594989299774},{"word":"reckon","start":277.375,"end":277.615,"confidence":0.52077526,"punctuated_word":"reckon","sentiment":"neutral","sentiment_score":-0.15796461701393127},{"word":"at","start":277.615,"end":277.69498,"confidence":0.8668028,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.15392957627773285},{"word":"the","start":277.69498,"end":277.85498,"confidence":0.996507,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11396025121212006},{"word":"end","start":277.85498,"end":278.01498,"confidence":0.999408,"punctuated_word":"end","sentiment":"neutral","sentiment_score":-0.11323302239179613},{"word":"of","start":278.01498,"end":278.095,"confidence":0.9935981,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.09741777926683426},{"word":"the","start":278.095,"end":278.175,"confidence":0.8047916,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0859283059835434},{"word":"day","start":278.175,"end":278.25497,"confidence":0.8577729,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.08705681562423706},{"word":"if","start":278.25497,"end":278.41498,"confidence":0.9972343,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.12281537801027298},{"word":"you're","start":278.41498,"end":278.57498,"confidence":0.96091443,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.08531136810779572},{"word":"going","start":278.57498,"end":278.735,"confidence":0.9957632,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.05301983654499054},{"word":"for","start":278.735,"end":278.895,"confidence":0.8434971,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.07486695796251297},{"word":"small","start":278.895,"end":279.13498,"confidence":0.96174926,"punctuated_word":"small","sentiment":"neutral","sentiment_score":-0.05256304144859314},{"word":"to","start":279.13498,"end":279.215,"confidence":0.97129333,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10724819451570512},{"word":"medium","start":279.215,"end":279.53497,"confidence":0.9999088,"punctuated_word":"medium","sentiment":"neutral","sentiment_score":-0.02889852225780487},{"word":"business","start":279.53497,"end":280.03497,"confidence":0.9799671,"punctuated_word":"business,","sentiment":"neutral","sentiment_score":-0.05079682916402817},{"word":"they","start":280.335,"end":280.41498,"confidence":0.49192303,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.10116931051015854},{"word":"don't","start":280.41498,"end":280.655,"confidence":0.9564299,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.13147735595703125},{"word":"need","start":280.655,"end":280.815,"confidence":0.99883705,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.119452066719532},{"word":"an","start":280.815,"end":280.97498,"confidence":0.9805135,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.05775298923254013},{"word":"enterprise","start":280.97498,"end":281.47498,"confidence":0.9834675,"punctuated_word":"enterprise","sentiment":"neutral","sentiment_score":-0.048137083649635315},{"word":"solution","start":281.615,"end":282.115,"confidence":0.9980093,"punctuated_word":"solution.","sentiment":"neutral","sentiment_score":-0.007269721478223801},{"word":"if","start":283.50998,"end":283.75,"confidence":0.97914153,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.06123295798897743},{"word":"you","start":283.75,"end":283.91,"confidence":0.99854314,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.049234043806791306},{"word":"start","start":283.91,"end":284.41,"confidence":0.99789494,"punctuated_word":"start","sentiment":"neutral","sentiment_score":0.0474507100880146},{"word":"looking","start":284.87,"end":285.35,"confidence":0.5329761,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.06201623007655144},{"word":"at","start":285.35,"end":285.59,"confidence":0.76749104,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.03813428431749344},{"word":"after","start":285.59,"end":286.09,"confidence":0.8467339,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.04350428283214569},{"word":"what","start":286.71,"end":286.94998,"confidence":0.8857053,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.047973014414310455},{"word":"most","start":286.94998,"end":287.27,"confidence":0.9995414,"punctuated_word":"most","sentiment":"neutral","sentiment_score":0.07847216725349426},{"word":"of","start":287.27,"end":287.43,"confidence":0.9980337,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06874348968267441},{"word":"australia","start":287.43,"end":287.83,"confidence":0.9916849,"punctuated_word":"Australia","sentiment":"neutral","sentiment_score":0.1000550389289856},{"word":"is","start":287.83,"end":287.91,"confidence":0.7626334,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06418699026107788},{"word":"made","start":287.91,"end":288.15,"confidence":0.99969435,"punctuated_word":"made","sentiment":"neutral","sentiment_score":0.07194443792104721},{"word":"up","start":288.15,"end":288.22998,"confidence":0.99809676,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.06749549508094788},{"word":"of","start":288.22998,"end":288.38998,"confidence":0.9880882,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08490733802318573},{"word":"is","start":288.38998,"end":288.63,"confidence":0.45231473,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06132698059082031},{"word":"more","start":288.63,"end":288.79,"confidence":0.96874464,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.07346922159194946},{"word":"smbs","start":288.79,"end":289.27,"confidence":0.98520654,"punctuated_word":"SMBs","sentiment":"neutral","sentiment_score":0.07383935898542404},{"word":"and","start":289.27,"end":289.43,"confidence":0.7358571,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06742669641971588},{"word":"the","start":289.43,"end":289.59,"confidence":0.9587237,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06796100735664368},{"word":"smaller","start":289.59,"end":290.09,"confidence":0.79590654,"punctuated_word":"smaller,","sentiment":"neutral","sentiment_score":0.08332057297229767},{"word":"maybe","start":290.71,"end":291.19,"confidence":0.9961016,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.05130203068256378},{"word":"medium","start":291.19,"end":291.59,"confidence":0.93352956,"punctuated_word":"medium","sentiment":"neutral","sentiment_score":0.06471151858568192},{"word":"sized","start":291.59,"end":291.99,"confidence":0.9692397,"punctuated_word":"sized","sentiment":"neutral","sentiment_score":0.0965210422873497},{"word":"businesses","start":291.99,"end":292.47,"confidence":0.9389713,"punctuated_word":"businesses,","sentiment":"neutral","sentiment_score":0.07181254029273987},{"word":"then","start":292.47,"end":292.94998,"confidence":0.9990339,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.06728652119636536},{"word":"you","start":292.94998,"end":293.19,"confidence":0.99642086,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.055931586772203445},{"word":"just","start":293.19,"end":293.35,"confidence":0.9997063,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1949170827865601},{"word":"need","start":293.35,"end":293.59,"confidence":0.99952567,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.25827112793922424},{"word":"a","start":293.59,"end":293.66998,"confidence":0.99906665,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.33120232820510864},{"word":"solution","start":293.66998,"end":294.16998,"confidence":0.9998826,"punctuated_word":"solution","sentiment":"positive","sentiment_score":0.35524508357048035},{"word":"that","start":294.22998,"end":294.38998,"confidence":0.9996501,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.495788037776947},{"word":"is","start":294.38998,"end":294.795,"confidence":0.99748105,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.5498337149620056},{"word":"flexible","start":295.755,"end":296.255,"confidence":0.73067534,"punctuated_word":"flexible,","sentiment":"positive","sentiment_score":0.5877535939216614},{"word":"easy","start":296.71503,"end":296.95502,"confidence":0.9992593,"punctuated_word":"easy","sentiment":"positive","sentiment_score":0.7368820905685425},{"word":"to","start":296.95502,"end":297.195,"confidence":0.9985794,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.6474325060844421},{"word":"deploy","start":297.195,"end":297.695,"confidence":0.9929959,"punctuated_word":"deploy,","sentiment":"positive","sentiment_score":0.5655385255813599},{"word":"resilient","start":297.99503,"end":298.49503,"confidence":0.96825314,"punctuated_word":"resilient,","sentiment":"positive","sentiment_score":0.5148295164108276},{"word":"all","start":298.635,"end":298.795,"confidence":0.94896483,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.4722618460655213},{"word":"that","start":298.795,"end":298.95502,"confidence":0.9975563,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.435799777507782},{"word":"sort","start":298.95502,"end":299.11502,"confidence":0.99647385,"punctuated_word":"sort","sentiment":"positive","sentiment_score":0.4395676553249359},{"word":"of","start":299.11502,"end":299.27502,"confidence":0.9943488,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.5281534790992737},{"word":"stuff","start":299.27502,"end":299.515,"confidence":0.9994642,"punctuated_word":"stuff","sentiment":"positive","sentiment_score":0.5908183455467224},{"word":"that","start":299.515,"end":299.595,"confidence":0.74900806,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.5604273080825806},{"word":"you","start":299.595,"end":299.83502,"confidence":0.540485,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5387057065963745},{"word":"know","start":299.83502,"end":300.315,"confidence":0.77122486,"punctuated_word":"know.","sentiment":"positive","sentiment_score":0.43805497884750366},{"word":"and","start":300.315,"end":300.475,"confidence":0.98849666,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.25611451268196106},{"word":"you","start":300.475,"end":300.635,"confidence":0.9989819,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.252257764339447},{"word":"don't","start":300.635,"end":300.875,"confidence":0.998348,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.2126673310995102},{"word":"need","start":300.875,"end":301.035,"confidence":0.9040487,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.14961659908294678},{"word":"the","start":301.035,"end":301.195,"confidence":0.99229455,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.12960058450698853},{"word":"big","start":301.195,"end":301.355,"confidence":0.9998374,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.01918189227581024},{"word":"names","start":301.355,"end":301.755,"confidence":0.9986482,"punctuated_word":"names","sentiment":"neutral","sentiment_score":-0.008741460740566254},{"word":"behind","start":301.755,"end":302.075,"confidence":0.99993694,"punctuated_word":"behind","sentiment":"neutral","sentiment_score":0.07807811349630356},{"word":"it","start":302.075,"end":302.575,"confidence":0.988463,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.15975427627563477},{"word":"once","start":302.875,"end":303.195,"confidence":0.91669136,"punctuated_word":"Once","sentiment":"neutral","sentiment_score":0.14679589867591858},{"word":"they","start":303.195,"end":303.515,"confidence":0.99788994,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.14403462409973145},{"word":"experience","start":303.515,"end":304.015,"confidence":0.99436474,"punctuated_word":"experience","sentiment":"neutral","sentiment_score":0.16584526002407074},{"word":"just","start":304.71503,"end":304.95502,"confidence":0.97970325,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.14751388132572174},{"word":"making","start":304.95502,"end":305.27502,"confidence":0.9998616,"punctuated_word":"making","sentiment":"neutral","sentiment_score":0.14607691764831543},{"word":"a","start":305.27502,"end":305.435,"confidence":0.9963062,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.19784200191497803},{"word":"phone","start":305.435,"end":305.67502,"confidence":0.9972114,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.12110963463783264},{"word":"call","start":305.67502,"end":305.99503,"confidence":0.9930962,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.15167605876922607},{"word":"that","start":305.99503,"end":306.075,"confidence":0.33031556,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.19423869252204895},{"word":"work","start":306.075,"end":306.155,"confidence":0.81247157,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.21867063641548157},{"word":"mhmm","start":308.475,"end":308.71503,"confidence":0.8248294,"punctuated_word":"mhmm.","sentiment":"neutral","sentiment_score":0.04939147830009461},{"word":"yeah","start":308.71503,"end":309.11502,"confidence":0.96155536,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07236054539680481},{"word":"like","start":309.11502,"end":309.435,"confidence":0.99146855,"punctuated_word":"Like","sentiment":"neutral","sentiment_score":0.0752376839518547},{"word":"feature","start":309.435,"end":309.83502,"confidence":0.63068473,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":0.08923828601837158},{"word":"to","start":309.83502,"end":309.99503,"confidence":0.972099,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07311397045850754},{"word":"feature","start":309.99503,"end":310.39502,"confidence":0.99698997,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":0.0745319053530693},{"word":"wise","start":310.39502,"end":310.77,"confidence":0.7518059,"punctuated_word":"wise.","sentiment":"neutral","sentiment_score":0.10747865587472916},{"word":"mhmm","start":312.12997,"end":312.62997,"confidence":0.8697674,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.08611591905355453},{"word":"correct","start":313.25,"end":313.75,"confidence":0.978036,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.23103484511375427},{"word":"but","start":314.69,"end":314.93,"confidence":0.6035903,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.1897684633731842},{"word":"i","start":314.93,"end":315.16998,"confidence":0.82925093,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.15208281576633453},{"word":"guess","start":315.16998,"end":315.56998,"confidence":0.9998914,"punctuated_word":"guess","sentiment":"neutral","sentiment_score":0.21838313341140747},{"word":"what","start":315.56998,"end":315.81,"confidence":0.5427304,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.23050327599048617},{"word":"you","start":315.81,"end":315.97,"confidence":0.99887305,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.277923047542572},{"word":"want","start":315.97,"end":316.21,"confidence":0.50088626,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.23953211307525635},{"word":"to","start":316.21,"end":316.28998,"confidence":0.99787414,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.253478467464447},{"word":"work","start":316.28998,"end":316.53,"confidence":0.99947816,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.28634968400001526},{"word":"with","start":316.53,"end":316.84998,"confidence":0.99891496,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.29348528385162354},{"word":"is","start":316.84998,"end":317.09,"confidence":0.9941459,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.24442008137702945},{"word":"someone","start":317.09,"end":317.49,"confidence":0.99878365,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":0.33111435174942017},{"word":"that's","start":317.49,"end":317.65,"confidence":0.99706686,"punctuated_word":"that's","sentiment":"positive","sentiment_score":0.3378630578517914},{"word":"proactive","start":317.65,"end":318.15,"confidence":0.9984004,"punctuated_word":"proactive","sentiment":"positive","sentiment_score":0.3753871023654938},{"word":"in","start":318.21,"end":318.37,"confidence":0.9955314,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.38370224833488464},{"word":"development","start":318.37,"end":318.87,"confidence":0.9802657,"punctuated_word":"development","sentiment":"positive","sentiment_score":0.3744771480560303},{"word":"of","start":319.25,"end":319.56998,"confidence":0.9948626,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.316346675157547},{"word":"of","start":319.56998,"end":319.65,"confidence":0.58387095,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3466796875},{"word":"customized","start":319.65,"end":320.15,"confidence":0.9942812,"punctuated_word":"customized","sentiment":"positive","sentiment_score":0.4223243296146393},{"word":"features","start":320.28998,"end":320.78998,"confidence":0.9200617,"punctuated_word":"features.","sentiment":"positive","sentiment_score":0.38947951793670654},{"word":"integration","start":321.49,"end":321.99,"confidence":0.9977805,"punctuated_word":"Integration","sentiment":"positive","sentiment_score":0.47186920046806335},{"word":"is","start":322.21,"end":322.44998,"confidence":0.9998504,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.4356253743171692},{"word":"key","start":322.44998,"end":322.93,"confidence":0.86749697,"punctuated_word":"key.","sentiment":"positive","sentiment_score":0.3930325508117676},{"word":"so","start":322.93,"end":323.16998,"confidence":0.8125112,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.27150264382362366},{"word":"maybe","start":323.16998,"end":323.66998,"confidence":0.89109933,"punctuated_word":"maybe,","sentiment":"neutral","sentiment_score":0.29284900426864624},{"word":"you","start":323.925,"end":324.16498,"confidence":0.95864046,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3062135577201843},{"word":"know","start":324.16498,"end":324.405,"confidence":0.9954563,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.29186391830444336},{"word":"not","start":324.405,"end":324.645,"confidence":0.986837,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.1535905748605728},{"word":"just","start":324.645,"end":324.88498,"confidence":0.99938095,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.21260300278663635},{"word":"selling","start":324.88498,"end":325.38498,"confidence":0.9827588,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":0.24286897480487823},{"word":"dial","start":325.845,"end":326.16498,"confidence":0.77745825,"punctuated_word":"dial","sentiment":"neutral","sentiment_score":0.1490248441696167},{"word":"tone","start":326.16498,"end":326.485,"confidence":0.9983266,"punctuated_word":"tone","sentiment":"neutral","sentiment_score":0.13745498657226562},{"word":"at","start":326.485,"end":326.645,"confidence":0.973382,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.21715381741523743},{"word":"the","start":326.645,"end":326.72498,"confidence":0.997413,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.300393283367157},{"word":"end","start":326.72498,"end":326.88498,"confidence":0.9998266,"punctuated_word":"end","sentiment":"positive","sentiment_score":0.35123535990715027},{"word":"of","start":326.88498,"end":327.04498,"confidence":0.99937856,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3468474745750427},{"word":"the","start":327.04498,"end":327.125,"confidence":0.98660254,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3500469923019409},{"word":"day","start":327.125,"end":327.625,"confidence":0.77022094,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.30920231342315674},{"word":"you're","start":327.845,"end":328.16498,"confidence":0.84695697,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":0.28538966178894043},{"word":"you're","start":328.16498,"end":328.405,"confidence":0.9314918,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.4131538569927216},{"word":"selling","start":328.405,"end":328.88498,"confidence":0.8085473,"punctuated_word":"selling,","sentiment":"positive","sentiment_score":0.42236462235450745},{"word":"the","start":329.28497,"end":329.525,"confidence":0.9975891,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4366414546966553},{"word":"ability","start":329.525,"end":329.925,"confidence":0.9977133,"punctuated_word":"ability","sentiment":"positive","sentiment_score":0.4217546880245209},{"word":"to","start":329.925,"end":330.085,"confidence":0.9976519,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.43342363834381104},{"word":"integrate","start":330.085,"end":330.565,"confidence":0.99904925,"punctuated_word":"integrate","sentiment":"positive","sentiment_score":0.3847231864929199},{"word":"with","start":330.565,"end":330.72498,"confidence":0.9990553,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.4230469465255738},{"word":"their","start":330.72498,"end":330.88498,"confidence":0.6356042,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.2842545211315155},{"word":"business","start":330.88498,"end":331.28497,"confidence":0.99974793,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.30596300959587097},{"word":"workflows","start":331.28497,"end":331.78497,"confidence":0.99460196,"punctuated_word":"workflows","sentiment":"positive","sentiment_score":0.33884698152542114},{"word":"as","start":331.845,"end":331.925,"confidence":0.98005426,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.38050612807273865},{"word":"well","start":331.925,"end":332.405,"confidence":0.9855795,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.3262244462966919},{"word":"so","start":332.405,"end":332.72498,"confidence":0.9953839,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1751302182674408},{"word":"if","start":332.72498,"end":332.965,"confidence":0.9885217,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.11003267019987106},{"word":"they","start":332.965,"end":333.125,"confidence":0.9866528,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.152815043926239},{"word":"have","start":333.125,"end":333.365,"confidence":0.9990534,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.1143798902630806},{"word":"a","start":333.365,"end":333.44498,"confidence":0.9841891,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10821648687124252},{"word":"particular","start":333.44498,"end":333.94498,"confidence":0.2961571,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":0.12794129550457},{"word":"crm","start":334.00497,"end":334.245,"confidence":0.9556246,"punctuated_word":"CRM","sentiment":"neutral","sentiment_score":0.09375947713851927},{"word":"or","start":334.245,"end":334.565,"confidence":0.9780472,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.0888596773147583},{"word":"an","start":334.565,"end":334.72498,"confidence":0.9798392,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08989974111318588},{"word":"erp","start":334.72498,"end":335.125,"confidence":0.98286235,"punctuated_word":"ERP","sentiment":"neutral","sentiment_score":0.08946000784635544},{"word":"system","start":335.125,"end":335.625,"confidence":0.99081016,"punctuated_word":"system,","sentiment":"neutral","sentiment_score":0.08649390935897827},{"word":"then","start":335.845,"end":336.00497,"confidence":0.9985513,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.112333782017231},{"word":"we","start":336.00497,"end":336.16498,"confidence":0.99886876,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.12248622626066208},{"word":"try","start":336.16498,"end":336.405,"confidence":0.9944319,"punctuated_word":"try","sentiment":"neutral","sentiment_score":0.15115030109882355},{"word":"to","start":336.405,"end":336.565,"confidence":0.9979388,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12406693398952484},{"word":"integrate","start":336.565,"end":337.04498,"confidence":0.9998938,"punctuated_word":"integrate","sentiment":"neutral","sentiment_score":0.10236899554729462},{"word":"voice","start":337.04498,"end":337.28497,"confidence":0.9794831,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.10630109906196594},{"word":"or","start":337.28497,"end":337.44498,"confidence":0.97938216,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.11756329983472824},{"word":"sms","start":337.44498,"end":337.94498,"confidence":0.99715024,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.10513612627983092},{"word":"with","start":338.00497,"end":338.245,"confidence":0.9980862,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.19887831807136536},{"word":"that","start":338.245,"end":338.7,"confidence":0.92581046,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.14086134731769562},{"word":"then","start":339.18002,"end":339.34003,"confidence":0.9896387,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":0.12142786383628844},{"word":"we","start":339.34003,"end":339.66,"confidence":0.9655119,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.13606524467468262},{"word":"introduce","start":339.66,"end":340.14,"confidence":0.86043555,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.13449430465698242},{"word":"ai","start":340.14,"end":340.46002,"confidence":0.9941507,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.15295448899269104},{"word":"agents","start":340.46002,"end":340.94,"confidence":0.9877273,"punctuated_word":"agents","sentiment":"neutral","sentiment_score":0.12881018221378326},{"word":"to","start":340.94,"end":341.18002,"confidence":0.96616024,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1423770785331726},{"word":"you","start":341.22003,"end":341.26,"confidence":0.65621287,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.14796319603919983},{"word":"know","start":341.26,"end":341.5,"confidence":0.89816684,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.15788307785987854},{"word":"like","start":341.5,"end":341.74002,"confidence":0.75238246,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.16057518124580383},{"word":"for","start":341.74002,"end":341.90002,"confidence":0.99943465,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.12453386187553406},{"word":"instance","start":341.90002,"end":342.30002,"confidence":0.97892475,"punctuated_word":"instance,","sentiment":"neutral","sentiment_score":0.1359120011329651},{"word":"that","start":342.30002,"end":342.46002,"confidence":0.9683422,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.19497525691986084},{"word":"perfect","start":342.46002,"end":342.78,"confidence":0.9991217,"punctuated_word":"perfect","sentiment":"neutral","sentiment_score":0.18567737936973572},{"word":"example","start":342.78,"end":343.18002,"confidence":0.99954945,"punctuated_word":"example","sentiment":"neutral","sentiment_score":0.15195952355861664},{"word":"when","start":343.18002,"end":343.34003,"confidence":0.77895105,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.16853868961334229},{"word":"you","start":343.34003,"end":343.5,"confidence":0.9997323,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1390799880027771},{"word":"said","start":343.5,"end":343.98,"confidence":0.9992561,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.11675389111042024},{"word":"taking","start":343.98,"end":344.30002,"confidence":0.8258728,"punctuated_word":"taking","sentiment":"neutral","sentiment_score":0.16616062819957733},{"word":"a","start":344.30002,"end":344.38,"confidence":0.9989925,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1553936004638672},{"word":"pizza","start":344.38,"end":344.78,"confidence":0.9922806,"punctuated_word":"pizza","sentiment":"neutral","sentiment_score":0.08462387323379517},{"word":"order","start":344.78,"end":345.1,"confidence":0.9988527,"punctuated_word":"order","sentiment":"neutral","sentiment_score":0.10193225741386414},{"word":"as","start":345.1,"end":345.18002,"confidence":0.99438214,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.15883681178092957},{"word":"well","start":345.18002,"end":345.58002,"confidence":0.9541402,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.13737457990646362},{"word":"so","start":345.58002,"end":345.90002,"confidence":0.9497853,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.12733104825019836},{"word":"you","start":345.90002,"end":346.06,"confidence":0.99347854,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12806230783462524},{"word":"wanna","start":346.06,"end":346.30002,"confidence":0.6921265,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.13829253613948822},{"word":"use","start":346.30002,"end":346.62003,"confidence":0.9989724,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.13042089343070984},{"word":"ai","start":346.62003,"end":347.12003,"confidence":0.9937796,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.15067662298679352},{"word":"with","start":347.58002,"end":347.90002,"confidence":0.9989868,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.12699240446090698},{"word":"voice","start":347.90002,"end":348.22,"confidence":0.99501073,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.09937890619039536},{"word":"or","start":348.22,"end":348.46002,"confidence":0.9955297,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.10216914117336272},{"word":"sms","start":348.46002,"end":348.96002,"confidence":0.99873465,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.10414764285087584},{"word":"somehow","start":349.1,"end":349.6,"confidence":0.99011713,"punctuated_word":"somehow","sentiment":"neutral","sentiment_score":0.1932535469532013},{"word":"and","start":349.66,"end":349.90002,"confidence":0.93608636,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2811383903026581},{"word":"complement","start":349.90002,"end":350.40002,"confidence":0.84963787,"punctuated_word":"complement","sentiment":"neutral","sentiment_score":0.25588661432266235},{"word":"yeah","start":351.42,"end":351.66,"confidence":0.69111204,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.22741341590881348},{"word":"and","start":351.66,"end":351.82,"confidence":0.9804993,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.3178168535232544},{"word":"complement","start":351.82,"end":352.32,"confidence":0.9779278,"punctuated_word":"complement","sentiment":"neutral","sentiment_score":0.3251917064189911},{"word":"as","start":352.7,"end":352.94,"confidence":0.997382,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.40640929341316223},{"word":"much","start":352.94,"end":353.1,"confidence":0.9993987,"punctuated_word":"much","sentiment":"positive","sentiment_score":0.3684069216251374},{"word":"of","start":353.1,"end":353.6,"confidence":0.99655473,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.35834580659866333},{"word":"the","start":353.785,"end":354.025,"confidence":0.9979755,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3464105427265167},{"word":"business","start":354.025,"end":354.425,"confidence":0.9997429,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.30914172530174255},{"word":"workflow","start":354.425,"end":354.905,"confidence":0.89552295,"punctuated_word":"workflow","sentiment":"neutral","sentiment_score":0.2458835542201996},{"word":"as","start":354.905,"end":355.145,"confidence":0.9956838,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.3544074594974518},{"word":"possible","start":355.145,"end":355.645,"confidence":0.99983203,"punctuated_word":"possible","sentiment":"positive","sentiment_score":0.39139947295188904},{"word":"so","start":356.265,"end":356.505,"confidence":0.79763085,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.3833177387714386},{"word":"that","start":356.505,"end":356.665,"confidence":0.99962497,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.39135801792144775},{"word":"they","start":356.665,"end":356.905,"confidence":0.99946064,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.3872402906417846},{"word":"can","start":356.905,"end":357.065,"confidence":0.9995515,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.417060911655426},{"word":"then","start":357.065,"end":357.465,"confidence":0.99377173,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.4707629978656769},{"word":"be","start":357.465,"end":357.625,"confidence":0.99858403,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.4250526428222656},{"word":"more","start":357.625,"end":357.865,"confidence":0.9995776,"punctuated_word":"more","sentiment":"positive","sentiment_score":0.4214257895946502},{"word":"efficient","start":357.865,"end":358.265,"confidence":0.99986374,"punctuated_word":"efficient","sentiment":"positive","sentiment_score":0.406873494386673},{"word":"in","start":358.265,"end":358.505,"confidence":0.8411124,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.48237669467926025},{"word":"one","start":358.505,"end":358.745,"confidence":0.99972063,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.4063662886619568},{"word":"aspect","start":358.745,"end":359.245,"confidence":0.7275241,"punctuated_word":"aspect,","sentiment":"positive","sentiment_score":0.37021857500076294},{"word":"or","start":359.545,"end":359.705,"confidence":0.9853629,"punctuated_word":"or","sentiment":"positive","sentiment_score":0.4151250123977661},{"word":"they","start":359.705,"end":359.785,"confidence":0.9995504,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.3503275513648987},{"word":"can","start":359.785,"end":360.105,"confidence":0.9989536,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.37257441878318787},{"word":"track","start":360.105,"end":360.425,"confidence":0.99972457,"punctuated_word":"track","sentiment":"neutral","sentiment_score":0.30243486166000366},{"word":"their","start":360.425,"end":360.665,"confidence":0.9879431,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.287871778011322},{"word":"performance","start":360.665,"end":361.165,"confidence":0.99909544,"punctuated_word":"performance","sentiment":"positive","sentiment_score":0.3386881649494171},{"word":"as","start":361.305,"end":361.465,"confidence":0.99451256,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.3520370423793793},{"word":"well","start":361.465,"end":361.705,"confidence":0.93092275,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.38911524415016174},{"word":"they","start":361.705,"end":361.865,"confidence":0.9949248,"punctuated_word":"They","sentiment":"neutral","sentiment_score":0.32106056809425354},{"word":"can","start":361.865,"end":362.365,"confidence":0.9997526,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.33507969975471497},{"word":"do","start":362.505,"end":362.745,"confidence":0.999548,"punctuated_word":"do","sentiment":"positive","sentiment_score":0.35532310605049133},{"word":"other","start":362.745,"end":362.985,"confidence":0.9993837,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.31360962986946106},{"word":"things","start":362.985,"end":363.305,"confidence":0.9992536,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.32742148637771606},{"word":"than","start":363.305,"end":363.545,"confidence":0.9340045,"punctuated_word":"than","sentiment":"neutral","sentiment_score":0.21716968715190887},{"word":"just","start":363.545,"end":364.045,"confidence":0.99955326,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.25045740604400635},{"word":"make","start":364.265,"end":364.505,"confidence":0.991569,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.274868369102478},{"word":"a","start":364.505,"end":364.665,"confidence":0.9988906,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.25854986906051636},{"word":"phone","start":364.665,"end":364.905,"confidence":0.9991203,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.11500857770442964},{"word":"call","start":364.905,"end":365.145,"confidence":0.81015915,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.19811958074569705},{"word":"or","start":365.145,"end":365.465,"confidence":0.94495004,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":0.26635438203811646},{"word":"when","start":365.465,"end":365.625,"confidence":0.95509404,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.3014736473560333},{"word":"they","start":365.625,"end":365.785,"confidence":0.995968,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.3307994306087494},{"word":"have","start":365.785,"end":365.945,"confidence":0.9998517,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.3128926157951355},{"word":"a","start":365.945,"end":366.025,"confidence":0.9988391,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.28148937225341797},{"word":"phone","start":366.025,"end":366.265,"confidence":0.999271,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.1487167477607727},{"word":"call","start":366.265,"end":366.585,"confidence":0.98792326,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.23360443115234375},{"word":"have","start":366.585,"end":366.745,"confidence":0.978641,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.35748642683029175},{"word":"the","start":366.745,"end":366.905,"confidence":0.99912685,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3181453049182892},{"word":"analytics","start":366.905,"end":367.405,"confidence":0.9954074,"punctuated_word":"analytics","sentiment":"neutral","sentiment_score":0.25968223810195923},{"word":"behind","start":367.465,"end":367.785,"confidence":0.999946,"punctuated_word":"behind","sentiment":"neutral","sentiment_score":0.28116196393966675},{"word":"it","start":367.785,"end":368.025,"confidence":0.9992816,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.3358568847179413},{"word":"to","start":368.025,"end":368.185,"confidence":0.9906769,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.357241690158844},{"word":"make","start":368.185,"end":368.345,"confidence":0.9998023,"punctuated_word":"make","sentiment":"positive","sentiment_score":0.4238005578517914},{"word":"it","start":368.345,"end":368.505,"confidence":0.9995363,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.45319634675979614},{"word":"more","start":368.505,"end":369.005,"confidence":0.99956435,"punctuated_word":"more","sentiment":"positive","sentiment_score":0.4066203236579895},{"word":"intelligible","start":369.82,"end":370.32,"confidence":0.9984144,"punctuated_word":"intelligible","sentiment":"positive","sentiment_score":0.4254583716392517},{"word":"for","start":370.46,"end":370.69998,"confidence":0.99864525,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.4472244381904602},{"word":"the","start":370.69998,"end":370.86,"confidence":0.9994874,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.37876367568969727},{"word":"next","start":370.86,"end":371.1,"confidence":0.99982256,"punctuated_word":"next","sentiment":"positive","sentiment_score":0.3640201687812805},{"word":"call","start":371.1,"end":371.5,"confidence":0.9986343,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.25803494453430176},{"word":"and","start":371.5,"end":371.82,"confidence":0.5852597,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.377713680267334},{"word":"then","start":371.82,"end":371.97998,"confidence":0.97573304,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.375676155090332},{"word":"learn","start":371.97998,"end":372.3,"confidence":0.99878985,"punctuated_word":"learn","sentiment":"positive","sentiment_score":0.33541104197502136},{"word":"from","start":372.3,"end":372.46,"confidence":0.99928576,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.3156430125236511},{"word":"that","start":372.46,"end":372.69998,"confidence":0.9980907,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.3018638789653778},{"word":"as","start":372.69998,"end":372.78,"confidence":0.9926018,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.3415777385234833},{"word":"well","start":372.78,"end":373.02,"confidence":0.988745,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.31827670335769653},{"word":"so","start":373.02,"end":373.25998,"confidence":0.9975551,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.2531822621822357},{"word":"that","start":373.25998,"end":373.5,"confidence":0.9854224,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2508195638656616},{"word":"that's","start":373.58,"end":373.9,"confidence":0.99976504,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.24873730540275577},{"word":"the","start":373.9,"end":374.06,"confidence":0.99569464,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.24016524851322177},{"word":"push","start":374.06,"end":374.56,"confidence":0.99978787,"punctuated_word":"push","sentiment":"neutral","sentiment_score":0.23745357990264893},{"word":"for","start":374.94,"end":375.18,"confidence":0.9965096,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.25053372979164124},{"word":"where","start":375.18,"end":375.41998,"confidence":0.99900717,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.2225302755832672},{"word":"we","start":375.41998,"end":375.58,"confidence":0.9991935,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.23633521795272827},{"word":"see","start":375.58,"end":375.66,"confidence":0.9961357,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.27418792247772217},{"word":"an","start":375.66,"end":375.82,"confidence":0.99096584,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.28426268696784973},{"word":"edge","start":375.82,"end":376.22,"confidence":0.892079,"punctuated_word":"edge,","sentiment":"neutral","sentiment_score":0.24993522465229032},{"word":"where","start":376.22,"end":376.38,"confidence":0.9968882,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.21812927722930908},{"word":"we","start":376.38,"end":376.62,"confidence":0.9860539,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.24922946095466617},{"word":"wanna","start":376.62,"end":376.86,"confidence":0.8063653,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.31428852677345276},{"word":"play","start":376.86,"end":377.1,"confidence":0.9917597,"punctuated_word":"play","sentiment":"neutral","sentiment_score":0.20403532683849335},{"word":"in","start":377.1,"end":377.6,"confidence":0.5478944,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":0.22716306149959564},{"word":"and","start":377.74,"end":377.97998,"confidence":0.94022536,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.14391641318798065},{"word":"we'll","start":377.97998,"end":378.38,"confidence":0.86161965,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.15252824127674103},{"word":"help","start":378.38,"end":378.86,"confidence":0.9469349,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.20023463666439056},{"word":"our","start":378.86,"end":379.02,"confidence":0.74701333,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2232539653778076},{"word":"partners","start":379.02,"end":379.52,"confidence":0.9829573,"punctuated_word":"partners","sentiment":"neutral","sentiment_score":0.22717267274856567},{"word":"develop","start":379.58,"end":380.06,"confidence":0.9892335,"punctuated_word":"develop","sentiment":"neutral","sentiment_score":0.20754238963127136},{"word":"solutions","start":380.06,"end":380.56,"confidence":0.99570745,"punctuated_word":"solutions,","sentiment":"neutral","sentiment_score":0.18040280044078827},{"word":"product","start":381.1,"end":381.5,"confidence":0.71786225,"punctuated_word":"product","sentiment":"neutral","sentiment_score":0.17088499665260315},{"word":"sets","start":381.5,"end":382.0,"confidence":0.9514591,"punctuated_word":"sets,","sentiment":"neutral","sentiment_score":0.14173421263694763},{"word":"feature","start":382.085,"end":382.48502,"confidence":0.8640986,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":0.1374267935752869},{"word":"sets","start":382.48502,"end":382.64502,"confidence":0.9849785,"punctuated_word":"sets,","sentiment":"neutral","sentiment_score":0.1454894244670868},{"word":"whatever","start":382.64502,"end":383.14502,"confidence":0.9966983,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":0.1297454982995987},{"word":"around","start":383.285,"end":383.685,"confidence":0.6766971,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.10377004742622375},{"word":"that","start":383.685,"end":383.92502,"confidence":0.99838364,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11566779017448424},{"word":"sort","start":383.92502,"end":384.325,"confidence":0.9860366,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.11473386734724043},{"word":"of","start":384.325,"end":384.565,"confidence":0.99845576,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.10856753587722778},{"word":"development","start":384.565,"end":385.065,"confidence":0.94975144,"punctuated_word":"development.","sentiment":"neutral","sentiment_score":0.15319371223449707},{"word":"yeah","start":385.765,"end":386.245,"confidence":0.87260485,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09658165276050568},{"word":"so","start":386.245,"end":386.48502,"confidence":0.9665064,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07816672325134277},{"word":"i","start":386.48502,"end":386.565,"confidence":0.98353404,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.050481487065553665},{"word":"don't","start":386.565,"end":386.805,"confidence":0.99985826,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.006564883049577475},{"word":"think","start":386.805,"end":387.045,"confidence":0.99958616,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.0596926212310791},{"word":"the","start":387.045,"end":387.125,"confidence":0.9933596,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015303105115890505},{"word":"big","start":387.125,"end":387.365,"confidence":0.99815077,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.06664354354143143},{"word":"boys","start":387.365,"end":387.865,"confidence":0.9911377,"punctuated_word":"boys","sentiment":"neutral","sentiment_score":0.06779848039150238},{"word":"in","start":387.92502,"end":388.085,"confidence":0.9671679,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07217423617839813},{"word":"town","start":388.085,"end":388.585,"confidence":0.99194336,"punctuated_word":"town","sentiment":"neutral","sentiment_score":0.09098146855831146},{"word":"can","start":389.605,"end":389.845,"confidence":0.9934336,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.15859463810920715},{"word":"play","start":389.845,"end":390.085,"confidence":0.99613273,"punctuated_word":"play","sentiment":"neutral","sentiment_score":0.19070492684841156},{"word":"with","start":390.085,"end":390.405,"confidence":0.9921548,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.2736615538597107},{"word":"do","start":390.48502,"end":390.64502,"confidence":0.9978137,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.24019907414913175},{"word":"that","start":390.64502,"end":390.885,"confidence":0.9898544,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.24921610951423645},{"word":"integration","start":390.885,"end":391.285,"confidence":0.99978715,"punctuated_word":"integration","sentiment":"neutral","sentiment_score":0.2705846428871155},{"word":"well","start":391.285,"end":391.445,"confidence":0.8955879,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.05117807909846306},{"word":"and","start":391.445,"end":391.685,"confidence":0.99801314,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.1916353702545166},{"word":"if","start":391.685,"end":391.845,"confidence":0.99853003,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.23291736841201785},{"word":"they","start":391.845,"end":391.92502,"confidence":0.9977919,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.24861621856689453},{"word":"do","start":391.92502,"end":392.165,"confidence":0.99335873,"punctuated_word":"do,","sentiment":"neutral","sentiment_score":-0.2424072772264481},{"word":"they're","start":392.165,"end":392.325,"confidence":0.97621036,"punctuated_word":"they're","sentiment":"negative","sentiment_score":-0.4519972801208496},{"word":"gonna","start":392.325,"end":392.64502,"confidence":0.89559656,"punctuated_word":"gonna","sentiment":"negative","sentiment_score":-0.4578242301940918},{"word":"move","start":392.64502,"end":392.885,"confidence":0.99714524,"punctuated_word":"move","sentiment":"negative","sentiment_score":-0.38848233222961426},{"word":"so","start":392.885,"end":393.045,"confidence":0.99616313,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.33157458901405334},{"word":"slowly","start":393.045,"end":393.545,"confidence":0.99956137,"punctuated_word":"slowly","sentiment":"negative","sentiment_score":-0.3584616184234619},{"word":"with","start":393.605,"end":393.765,"confidence":0.999172,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.40022334456443787},{"word":"it","start":393.765,"end":394.14,"confidence":0.8930695,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.3210810422897339},{"word":"and","start":394.30002,"end":394.46002,"confidence":0.99630094,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.25059664249420166},{"word":"it's","start":394.46002,"end":394.62003,"confidence":0.9991137,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.26962435245513916},{"word":"not","start":394.62003,"end":394.78003,"confidence":0.9969208,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.27704837918281555},{"word":"a","start":394.78003,"end":394.98004,"confidence":0.8995441,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2570016384124756},{"word":"it's","start":394.98004,"end":395.18002,"confidence":0.96491444,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.3885625004768371},{"word":"not","start":395.18002,"end":395.34003,"confidence":0.99748564,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.3237822651863098},{"word":"a","start":395.34003,"end":395.78003,"confidence":0.9917293,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.342340886592865},{"word":"it's","start":395.78003,"end":396.22003,"confidence":0.88316023,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.42965275049209595},{"word":"not","start":396.22003,"end":396.66,"confidence":0.999146,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4067641496658325},{"word":"a","start":396.66,"end":397.1,"confidence":0.9956631,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3878687620162964},{"word":"demand","start":397.1,"end":397.58002,"confidence":0.94319737,"punctuated_word":"demand","sentiment":"neutral","sentiment_score":-0.31832465529441833},{"word":"set","start":397.58002,"end":397.82,"confidence":0.97148985,"punctuated_word":"set","sentiment":"negative","sentiment_score":-0.47360602021217346},{"word":"for","start":397.82,"end":397.90002,"confidence":0.99868006,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.3655456602573395},{"word":"them","start":397.90002,"end":398.14,"confidence":0.9722483,"punctuated_word":"them.","sentiment":"neutral","sentiment_score":-0.30041342973709106},{"word":"you","start":398.14,"end":398.22,"confidence":0.9971288,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.11052119731903076},{"word":"know","start":398.22,"end":398.38,"confidence":0.9996983,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.10700926929712296},{"word":"what","start":398.38,"end":398.46002,"confidence":0.99775934,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.07350805401802063},{"word":"i","start":398.46002,"end":398.54,"confidence":0.999046,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05409837514162064},{"word":"mean","start":398.54,"end":398.78003,"confidence":0.9990454,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.047159209847450256},{"word":"they","start":398.78003,"end":398.94,"confidence":0.9975042,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.08867976814508438},{"word":"just","start":398.94,"end":399.1,"confidence":0.99910575,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07870835065841675},{"word":"take","start":399.1,"end":399.26,"confidence":0.99970835,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.03377596288919449},{"word":"care","start":399.26,"end":399.42,"confidence":0.9997638,"punctuated_word":"care","sentiment":"neutral","sentiment_score":-0.0687650740146637},{"word":"of","start":399.42,"end":399.66,"confidence":0.99975437,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05453404784202576},{"word":"large","start":399.66,"end":399.98,"confidence":0.99721706,"punctuated_word":"large","sentiment":"neutral","sentiment_score":-0.05644000321626663},{"word":"enterprise","start":399.98,"end":400.48,"confidence":0.8853617,"punctuated_word":"enterprise,","sentiment":"neutral","sentiment_score":-0.011087670922279358},{"word":"and","start":400.94,"end":401.1,"confidence":0.9981975,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.024694908410310745},{"word":"that's","start":401.1,"end":401.26,"confidence":0.9997854,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.00942497979849577},{"word":"what","start":401.26,"end":401.5,"confidence":0.99989796,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.024900563061237335},{"word":"they","start":401.5,"end":401.66,"confidence":0.9998821,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.02014017105102539},{"word":"do","start":401.66,"end":401.82,"confidence":0.9992816,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.006129100918769836},{"word":"best","start":401.82,"end":402.32,"confidence":0.9931855,"punctuated_word":"best.","sentiment":"neutral","sentiment_score":-0.04099908471107483},{"word":"but","start":403.1,"end":403.42,"confidence":0.8952339,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.25399088859558105},{"word":"for","start":403.42,"end":403.66,"confidence":0.9226374,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.5102542042732239},{"word":"us","start":403.66,"end":403.78003,"confidence":0.8452071,"punctuated_word":"us,","sentiment":"negative","sentiment_score":-0.4895312190055847},{"word":"it","start":403.78003,"end":403.90002,"confidence":0.7261588,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.6013638377189636},{"word":"gives","start":403.90002,"end":404.06003,"confidence":0.99087685,"punctuated_word":"gives","sentiment":"negative","sentiment_score":-0.5847233533859253},{"word":"us","start":404.06003,"end":404.56003,"confidence":0.99700254,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.0945386365056038},{"word":"yeah","start":405.02002,"end":405.26,"confidence":0.8940957,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.20071187615394592},{"word":"it","start":405.26,"end":405.42,"confidence":0.9848535,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.2720242142677307},{"word":"gives","start":405.42,"end":405.58002,"confidence":0.9985581,"punctuated_word":"gives","sentiment":"neutral","sentiment_score":0.27803662419319153},{"word":"us","start":405.58002,"end":405.82,"confidence":0.9983589,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.2646980583667755},{"word":"the","start":405.82,"end":405.98,"confidence":0.99882585,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3489685356616974},{"word":"flexibility","start":405.98,"end":406.48,"confidence":0.998701,"punctuated_word":"flexibility","sentiment":"positive","sentiment_score":0.3761833608150482},{"word":"to","start":406.54,"end":406.78003,"confidence":0.99425715,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3898576200008392},{"word":"fine","start":406.78003,"end":407.1,"confidence":0.61300886,"punctuated_word":"fine","sentiment":"neutral","sentiment_score":0.2780723571777344},{"word":"tune","start":407.1,"end":407.6,"confidence":0.950262,"punctuated_word":"tune,","sentiment":"neutral","sentiment_score":0.31698474287986755},{"word":"to","start":408.175,"end":408.335,"confidence":0.98874515,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.321523517370224},{"word":"redefine","start":408.335,"end":408.835,"confidence":0.990209,"punctuated_word":"redefine","sentiment":"neutral","sentiment_score":0.32608649134635925},{"word":"business","start":408.895,"end":409.29498,"confidence":0.9996008,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.24238350987434387},{"word":"processes","start":409.29498,"end":409.79498,"confidence":0.99872214,"punctuated_word":"processes","sentiment":"neutral","sentiment_score":0.26290515065193176},{"word":"with","start":410.01498,"end":410.335,"confidence":0.99705136,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.3156033456325531},{"word":"your","start":410.335,"end":410.495,"confidence":0.99952006,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.31297066807746887},{"word":"partner","start":410.495,"end":410.895,"confidence":0.9683039,"punctuated_word":"partner,","sentiment":"neutral","sentiment_score":0.2840888202190399},{"word":"with","start":410.895,"end":411.055,"confidence":0.99951124,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.4144468903541565},{"word":"your","start":411.055,"end":411.29498,"confidence":0.9992793,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.3234506845474243},{"word":"client","start":411.29498,"end":411.79498,"confidence":0.923787,"punctuated_word":"client,","sentiment":"positive","sentiment_score":0.35038667917251587},{"word":"and","start":412.01498,"end":412.175,"confidence":0.99374974,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.4158393740653992},{"word":"to","start":412.175,"end":412.335,"confidence":0.99015486,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.40612325072288513},{"word":"what","start":412.335,"end":412.495,"confidence":0.61210966,"punctuated_word":"what","sentiment":"positive","sentiment_score":0.35013508796691895},{"word":"take","start":412.655,"end":412.895,"confidence":0.778436,"punctuated_word":"take","sentiment":"positive","sentiment_score":0.4292736053466797},{"word":"you","start":412.895,"end":413.055,"confidence":0.6357396,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4093312621116638},{"word":"through","start":413.055,"end":413.215,"confidence":0.9846029,"punctuated_word":"through","sentiment":"positive","sentiment_score":0.4357540905475617},{"word":"that","start":413.215,"end":413.455,"confidence":0.9965364,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.3545037508010864},{"word":"journey","start":413.455,"end":413.85498,"confidence":0.9883139,"punctuated_word":"journey.","sentiment":"neutral","sentiment_score":0.3000485301017761},{"word":"so","start":413.85498,"end":414.35498,"confidence":0.9950571,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.18994170427322388},{"word":"it's","start":414.415,"end":414.655,"confidence":0.98821515,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.2515534460544586},{"word":"just","start":414.655,"end":415.155,"confidence":0.9166145,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.18754872679710388},{"word":"not","start":415.375,"end":415.615,"confidence":0.56060326,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.09558083862066268},{"word":"just","start":415.615,"end":415.85498,"confidence":0.99571687,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1464189887046814},{"word":"about","start":415.85498,"end":416.095,"confidence":0.99560463,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.12214617431163788},{"word":"dial","start":416.095,"end":416.335,"confidence":0.74630636,"punctuated_word":"dial","sentiment":"neutral","sentiment_score":0.0786241814494133},{"word":"tone","start":416.335,"end":416.495,"confidence":0.96631527,"punctuated_word":"tone","sentiment":"neutral","sentiment_score":0.0711875930428505},{"word":"anymore","start":416.495,"end":416.895,"confidence":0.9395429,"punctuated_word":"anymore.","sentiment":"neutral","sentiment_score":0.11822200566530228},{"word":"it's","start":416.895,"end":417.055,"confidence":0.9994782,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.1852094978094101},{"word":"about","start":417.055,"end":417.555,"confidence":0.9993111,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.23584577441215515},{"word":"making","start":417.85498,"end":418.175,"confidence":0.99897826,"punctuated_word":"making","sentiment":"neutral","sentiment_score":0.2717874050140381},{"word":"that","start":418.175,"end":418.495,"confidence":0.99923456,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.3017851710319519},{"word":"phone","start":418.495,"end":418.735,"confidence":0.9987237,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.2923843264579773},{"word":"call","start":418.735,"end":418.975,"confidence":0.997615,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.32764390110969543},{"word":"more","start":418.975,"end":419.215,"confidence":0.99971503,"punctuated_word":"more","sentiment":"positive","sentiment_score":0.34334397315979004},{"word":"intelligible","start":419.215,"end":419.715,"confidence":0.8544708,"punctuated_word":"intelligible,","sentiment":"neutral","sentiment_score":0.32524868845939636},{"word":"understanding","start":420.24,"end":420.64,"confidence":0.87019414,"punctuated_word":"understanding","sentiment":"neutral","sentiment_score":0.30312877893447876},{"word":"the","start":420.64,"end":420.88,"confidence":0.9993814,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.24659278988838196},{"word":"results","start":420.88,"end":421.2,"confidence":0.9993667,"punctuated_word":"results","sentiment":"neutral","sentiment_score":0.2450072020292282},{"word":"from","start":421.2,"end":421.36,"confidence":0.83957773,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.28558140993118286},{"word":"that","start":421.36,"end":421.52,"confidence":0.99892646,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.21187591552734375},{"word":"call","start":421.52,"end":421.92,"confidence":0.9582492,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.18386557698249817},{"word":"and","start":421.92,"end":422.16,"confidence":0.9996573,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.14418873190879822},{"word":"then","start":422.16,"end":422.32,"confidence":0.99957675,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.1593613624572754},{"word":"feeding","start":422.32,"end":422.72,"confidence":0.9971091,"punctuated_word":"feeding","sentiment":"neutral","sentiment_score":0.12393125146627426},{"word":"it","start":422.72,"end":422.88,"confidence":0.9991047,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.4224688112735748},{"word":"back","start":422.88,"end":423.12,"confidence":0.999918,"punctuated_word":"back","sentiment":"positive","sentiment_score":0.451170027256012},{"word":"into","start":423.12,"end":423.62,"confidence":0.9974317,"punctuated_word":"into","sentiment":"positive","sentiment_score":0.47154462337493896},{"word":"a","start":424.08,"end":424.24,"confidence":0.98566926,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.462016224861145},{"word":"process","start":424.24,"end":424.56,"confidence":0.52149135,"punctuated_word":"process","sentiment":"positive","sentiment_score":0.5182068943977356},{"word":"where","start":424.56,"end":424.8,"confidence":0.99624264,"punctuated_word":"where","sentiment":"positive","sentiment_score":0.5356199145317078},{"word":"you","start":424.8,"end":424.96,"confidence":0.9990107,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5886802077293396},{"word":"help","start":424.96,"end":425.12,"confidence":0.99701226,"punctuated_word":"help","sentiment":"positive","sentiment_score":0.5742040276527405},{"word":"improve","start":425.12,"end":425.52,"confidence":0.9994248,"punctuated_word":"improve","sentiment":"positive","sentiment_score":0.5670509934425354},{"word":"the","start":425.52,"end":425.6,"confidence":0.5977472,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.541890561580658},{"word":"business","start":425.6,"end":426.08,"confidence":0.7816353,"punctuated_word":"business,","sentiment":"positive","sentiment_score":0.5269691944122314},{"word":"really","start":426.08,"end":426.4,"confidence":0.9717313,"punctuated_word":"really,","sentiment":"positive","sentiment_score":0.5159043073654175},{"word":"ultimately","start":426.4,"end":426.9,"confidence":0.9939778,"punctuated_word":"ultimately.","sentiment":"positive","sentiment_score":0.35007309913635254},{"word":"yep","start":443.29498,"end":443.79498,"confidence":0.9077981,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.1294935941696167},{"word":"yep","start":447.775,"end":448.08,"confidence":0.7155832,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.24852079153060913},{"word":"yep","start":454.56,"end":455.06,"confidence":0.7949884,"punctuated_word":"Yep.","sentiment":"negative","sentiment_score":-0.35909533500671387},{"word":"that's","start":466.265,"end":466.425,"confidence":0.789133,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.20054003596305847},{"word":"that's","start":466.425,"end":466.745,"confidence":0.9816927,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.2034897804260254},{"word":"exactly","start":466.745,"end":467.225,"confidence":0.9995345,"punctuated_word":"exactly","sentiment":"neutral","sentiment_score":0.15461404621601105},{"word":"right","start":467.225,"end":467.545,"confidence":0.9690478,"punctuated_word":"right.","sentiment":"neutral","sentiment_score":0.13980530202388763},{"word":"yeah","start":467.545,"end":467.705,"confidence":0.97541887,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.12740086019039154},{"word":"people","start":467.705,"end":468.105,"confidence":0.9900058,"punctuated_word":"People","sentiment":"neutral","sentiment_score":-0.2243331074714661},{"word":"wanna","start":468.105,"end":468.345,"confidence":0.5339697,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.24067844450473783},{"word":"pay","start":468.345,"end":468.585,"confidence":0.9953017,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.27342236042022705},{"word":"less","start":468.585,"end":468.905,"confidence":0.97345823,"punctuated_word":"less,","sentiment":"neutral","sentiment_score":-0.1794239729642868},{"word":"but","start":468.905,"end":469.145,"confidence":0.99952996,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.2362321615219116},{"word":"will","start":469.145,"end":469.305,"confidence":0.655246,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.3965085446834564},{"word":"they","start":469.305,"end":469.385,"confidence":0.9714286,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.31517377495765686},{"word":"wanna","start":469.385,"end":469.625,"confidence":0.88747096,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.2082727551460266},{"word":"get","start":469.625,"end":469.865,"confidence":0.9951781,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.12656401097774506},{"word":"more","start":469.865,"end":470.105,"confidence":0.99969625,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.10509629547595978},{"word":"out","start":470.105,"end":470.265,"confidence":0.9994673,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.22396838665008545},{"word":"of","start":470.265,"end":470.345,"confidence":0.99971586,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2615275979042053},{"word":"it","start":470.345,"end":470.845,"confidence":0.9523431,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.19502252340316772},{"word":"and","start":471.545,"end":472.045,"confidence":0.887175,"punctuated_word":"And","sentiment":"negative","sentiment_score":-0.33644208312034607},{"word":"and","start":472.505,"end":472.825,"confidence":0.9252342,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.3946987986564636},{"word":"the","start":472.825,"end":472.985,"confidence":0.9975829,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3561595380306244},{"word":"thing","start":472.985,"end":473.145,"confidence":0.99876785,"punctuated_word":"thing","sentiment":"negative","sentiment_score":-0.355849027633667},{"word":"is","start":473.145,"end":473.385,"confidence":0.99952674,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.3493693470954895},{"word":"you","start":473.385,"end":473.545,"confidence":0.710965,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3480779230594635},{"word":"don't","start":473.545,"end":473.705,"confidence":0.99994785,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.4276404976844787},{"word":"wanna","start":473.705,"end":473.945,"confidence":0.8780166,"punctuated_word":"wanna","sentiment":"negative","sentiment_score":-0.4729986786842346},{"word":"just","start":473.945,"end":474.185,"confidence":0.99921703,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5382283926010132},{"word":"compete","start":474.185,"end":474.685,"confidence":0.9978294,"punctuated_word":"compete","sentiment":"negative","sentiment_score":-0.6070449948310852},{"word":"in","start":474.745,"end":474.985,"confidence":0.99913543,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.6050862669944763},{"word":"a","start":474.985,"end":475.065,"confidence":0.99653447,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5950138568878174},{"word":"race","start":475.065,"end":475.47,"confidence":0.9989779,"punctuated_word":"race","sentiment":"negative","sentiment_score":-0.5343711376190186},{"word":"to","start":475.47,"end":475.63,"confidence":0.9992079,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6020296216011047},{"word":"the","start":475.63,"end":475.79,"confidence":0.9997032,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5474977493286133},{"word":"bottom","start":475.79,"end":475.95,"confidence":0.999895,"punctuated_word":"bottom","sentiment":"negative","sentiment_score":-0.6062448024749756},{"word":"because","start":475.95,"end":476.45,"confidence":0.8848681,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.5172438025474548},{"word":"you're","start":476.75,"end":477.07,"confidence":0.9997491,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.6853859424591064},{"word":"offering","start":477.07,"end":477.31,"confidence":0.9995858,"punctuated_word":"offering","sentiment":"negative","sentiment_score":-0.6996920108795166},{"word":"the","start":477.31,"end":477.55,"confidence":0.9996859,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6002835035324097},{"word":"same","start":477.55,"end":477.79,"confidence":0.9998796,"punctuated_word":"same","sentiment":"negative","sentiment_score":-0.6449384093284607},{"word":"shit","start":477.79,"end":478.29,"confidence":0.9682689,"punctuated_word":"shit.","sentiment":"negative","sentiment_score":-0.633958101272583},{"word":"so","start":478.91,"end":479.15,"confidence":0.85019845,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.19578690826892853},{"word":"what","start":479.15,"end":479.39,"confidence":0.9961283,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.06062311679124832},{"word":"you","start":479.39,"end":479.63,"confidence":0.9983966,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.47178584337234497},{"word":"wanna","start":479.63,"end":480.03,"confidence":0.93172026,"punctuated_word":"wanna","sentiment":"negative","sentiment_score":-0.3671385943889618},{"word":"do","start":480.03,"end":480.27,"confidence":0.9909711,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.3757845163345337},{"word":"is","start":480.27,"end":480.35,"confidence":0.56701386,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.2996896505355835},{"word":"try","start":480.35,"end":480.85,"confidence":0.2847017,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.4844351708889008},{"word":"to","start":482.11,"end":482.61,"confidence":0.9411446,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.612220048904419},{"word":"yeah","start":484.03,"end":484.35,"confidence":0.93556046,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.15604877471923828},{"word":"that's","start":484.35,"end":484.67,"confidence":0.9921138,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.06621231883764267},{"word":"right","start":484.67,"end":485.17,"confidence":0.8483344,"punctuated_word":"right.","sentiment":"neutral","sentiment_score":0.025900552049279213},{"word":"it's","start":485.71,"end":486.03,"confidence":0.9415302,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.034181807190179825},{"word":"the","start":486.03,"end":486.19,"confidence":0.9986827,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.020614933222532272},{"word":"same","start":486.19,"end":486.69,"confidence":0.9997961,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.05684572458267212},{"word":"sort","start":486.75,"end":486.91,"confidence":0.9833211,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.01747339963912964},{"word":"of","start":486.91,"end":487.41,"confidence":0.99843377,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.058894772082567215},{"word":"feature","start":487.71,"end":488.21,"confidence":0.9610764,"punctuated_word":"feature,","sentiment":"neutral","sentiment_score":0.05356941744685173},{"word":"possibly","start":488.75,"end":489.25,"confidence":0.998111,"punctuated_word":"possibly","sentiment":"neutral","sentiment_score":0.046967536211013794},{"word":"the","start":489.31,"end":489.47,"confidence":0.9856501,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04272577911615372},{"word":"same","start":489.47,"end":489.71,"confidence":0.99990654,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.06939825415611267},{"word":"experience","start":489.71,"end":490.21,"confidence":0.85750103,"punctuated_word":"experience,","sentiment":"neutral","sentiment_score":0.02319815754890442},{"word":"but","start":490.975,"end":491.375,"confidence":0.99870026,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.04479048028588295},{"word":"under","start":491.375,"end":491.695,"confidence":0.98555666,"punctuated_word":"under","sentiment":"neutral","sentiment_score":-0.013914890587329865},{"word":"the","start":491.695,"end":491.855,"confidence":0.99914277,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.018335826694965363},{"word":"bonnet","start":491.855,"end":492.255,"confidence":0.98063713,"punctuated_word":"bonnet,","sentiment":"neutral","sentiment_score":0.022367972880601883},{"word":"you","start":492.255,"end":492.415,"confidence":0.84787935,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.020299576222896576},{"word":"know","start":492.415,"end":492.89502,"confidence":0.99371135,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.017704473808407784},{"word":"there's","start":492.89502,"end":493.21503,"confidence":0.9988563,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.03977687656879425},{"word":"a","start":493.21503,"end":493.295,"confidence":0.99911505,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012321054935455322},{"word":"lot","start":493.295,"end":493.535,"confidence":0.9995523,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.02611466497182846},{"word":"of","start":493.535,"end":493.61502,"confidence":0.9988482,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03276478126645088},{"word":"things","start":493.61502,"end":493.855,"confidence":0.99946433,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.047322142869234085},{"word":"that","start":493.855,"end":494.015,"confidence":0.99222964,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03221666067838669},{"word":"move","start":494.015,"end":494.515,"confidence":0.7442273,"punctuated_word":"move.","sentiment":"neutral","sentiment_score":0.03576952591538429},{"word":"like","start":494.89502,"end":495.05502,"confidence":0.98028415,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.05999630689620972},{"word":"you","start":495.05502,"end":495.21503,"confidence":0.9994186,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.053730618208646774},{"word":"know","start":495.21503,"end":495.295,"confidence":0.99146724,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.06882555782794952},{"word":"you've","start":495.295,"end":495.535,"confidence":0.9942794,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.10992489755153656},{"word":"got","start":495.535,"end":495.695,"confidence":0.99983823,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.10614828765392303},{"word":"the","start":495.695,"end":495.77502,"confidence":0.99848336,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1051710993051529},{"word":"whole","start":495.77502,"end":495.935,"confidence":0.9997967,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":0.09227292239665984},{"word":"network","start":495.935,"end":496.33502,"confidence":0.99956995,"punctuated_word":"network","sentiment":"neutral","sentiment_score":0.070188507437706},{"word":"integration","start":496.33502,"end":496.83502,"confidence":0.9985978,"punctuated_word":"integration","sentiment":"neutral","sentiment_score":0.07361851632595062},{"word":"with","start":497.695,"end":497.855,"confidence":0.92534256,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1272161900997162},{"word":"the","start":497.855,"end":498.015,"confidence":0.9992938,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11114144325256348},{"word":"voice","start":498.015,"end":498.33502,"confidence":0.9801861,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.04510661959648132},{"word":"network","start":498.33502,"end":498.815,"confidence":0.95788836,"punctuated_word":"network,","sentiment":"neutral","sentiment_score":0.08982214331626892},{"word":"the","start":498.815,"end":498.975,"confidence":0.9158179,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11853380501270294},{"word":"sbcs","start":498.975,"end":499.475,"confidence":0.8912447,"punctuated_word":"SBCs.","sentiment":"neutral","sentiment_score":0.1063978672027588},{"word":"there's","start":500.655,"end":500.89502,"confidence":0.9065496,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.15571290254592896},{"word":"a","start":500.89502,"end":500.975,"confidence":0.9950334,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1345011442899704},{"word":"lot","start":500.975,"end":501.135,"confidence":0.99928904,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.1551021933555603},{"word":"of","start":501.135,"end":501.375,"confidence":0.99922395,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.1245325654745102},{"word":"reliability","start":501.375,"end":501.875,"confidence":0.9979709,"punctuated_word":"reliability","sentiment":"neutral","sentiment_score":0.08959773927927017},{"word":"to","start":502.095,"end":502.255,"confidence":0.98300254,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":0.07735197246074677},{"word":"you","start":502.255,"end":502.415,"confidence":0.9991572,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08756148815155029},{"word":"know","start":502.415,"end":502.815,"confidence":0.9986967,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0949576050043106},{"word":"might","start":502.815,"end":503.135,"confidence":0.3692145,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.1006883904337883},{"word":"maintain","start":503.135,"end":503.535,"confidence":0.76537013,"punctuated_word":"maintain","sentiment":"neutral","sentiment_score":0.11493872851133348},{"word":"multiple","start":503.535,"end":503.88,"confidence":0.89346045,"punctuated_word":"multiple","sentiment":"neutral","sentiment_score":0.08607523143291473},{"word":"upstream","start":504.04,"end":504.36002,"confidence":0.9945222,"punctuated_word":"upstream","sentiment":"neutral","sentiment_score":0.08508932590484619},{"word":"providers","start":504.36002,"end":504.76,"confidence":0.9966492,"punctuated_word":"providers","sentiment":"neutral","sentiment_score":0.03164852038025856},{"word":"so","start":504.76,"end":504.92,"confidence":0.73884666,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.10068444907665253},{"word":"that","start":504.92,"end":505.08002,"confidence":0.9885445,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10486554354429244},{"word":"if","start":505.08002,"end":505.32,"confidence":0.99435645,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.10647127032279968},{"word":"one","start":505.32,"end":505.72,"confidence":0.99919134,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.07401715964078903},{"word":"provider","start":505.72,"end":506.12,"confidence":0.95213777,"punctuated_word":"provider","sentiment":"neutral","sentiment_score":0.0008799135684967041},{"word":"goes","start":506.12,"end":506.36002,"confidence":0.99935836,"punctuated_word":"goes","sentiment":"neutral","sentiment_score":0.057030439376831055},{"word":"down","start":506.36002,"end":506.6,"confidence":0.97701156,"punctuated_word":"down,","sentiment":"neutral","sentiment_score":0.08950425684452057},{"word":"we","start":506.6,"end":506.76,"confidence":0.999772,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.11705166101455688},{"word":"can","start":506.76,"end":506.92,"confidence":0.9994955,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08900764584541321},{"word":"automatically","start":506.92,"end":507.42,"confidence":0.9978921,"punctuated_word":"automatically","sentiment":"neutral","sentiment_score":0.10177931189537048},{"word":"route","start":507.48,"end":507.72,"confidence":0.94812125,"punctuated_word":"route","sentiment":"neutral","sentiment_score":0.031244952231645584},{"word":"to","start":507.72,"end":507.88,"confidence":0.97975564,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.021750524640083313},{"word":"another","start":507.88,"end":508.28,"confidence":0.9996026,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.007149219512939453},{"word":"provider","start":508.28,"end":508.78,"confidence":0.9725332,"punctuated_word":"provider.","sentiment":"neutral","sentiment_score":0.017185457050800323},{"word":"so","start":509.48,"end":509.72,"confidence":0.7368546,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04843781888484955},{"word":"there's","start":509.72,"end":509.96,"confidence":0.9908508,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.045640669763088226},{"word":"redundancy","start":509.96,"end":510.46,"confidence":0.99899095,"punctuated_word":"redundancy","sentiment":"neutral","sentiment_score":0.030771678313612934},{"word":"in","start":510.76,"end":510.84,"confidence":0.99974173,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05144399404525757},{"word":"mind","start":510.84,"end":511.16,"confidence":0.8984715,"punctuated_word":"mind.","sentiment":"neutral","sentiment_score":0.05701494216918945},{"word":"like","start":511.16,"end":511.32,"confidence":0.84882414,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.03545237332582474},{"word":"there's","start":511.32,"end":511.56,"confidence":0.98602563,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.04328982159495354},{"word":"a","start":511.56,"end":511.64,"confidence":0.98189604,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0351388156414032},{"word":"whole","start":511.64,"end":511.80002,"confidence":0.9998342,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":0.022628914564847943},{"word":"bunch","start":511.80002,"end":512.04,"confidence":0.9997739,"punctuated_word":"bunch","sentiment":"neutral","sentiment_score":0.032192811369895935},{"word":"of","start":512.04,"end":512.12,"confidence":0.9997923,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03597421199083328},{"word":"other","start":512.12,"end":512.28,"confidence":0.9989354,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.0189620777964592},{"word":"things","start":512.28,"end":512.6,"confidence":0.9997918,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.05527811497449875},{"word":"from","start":512.6,"end":512.76,"confidence":0.98213714,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.041111648082733154},{"word":"the","start":512.76,"end":512.92,"confidence":0.8557822,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04847465455532074},{"word":"network","start":512.92,"end":513.24,"confidence":0.99986076,"punctuated_word":"network","sentiment":"neutral","sentiment_score":0.02987130731344223},{"word":"level","start":513.24,"end":513.74,"confidence":0.99833137,"punctuated_word":"level","sentiment":"neutral","sentiment_score":0.04110773652791977},{"word":"downwards","start":513.96,"end":514.46,"confidence":0.7364916,"punctuated_word":"downwards.","sentiment":"neutral","sentiment_score":0.03624489903450012},{"word":"but","start":514.52,"end":514.76,"confidence":0.9991524,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.04387320205569267},{"word":"then","start":514.76,"end":515.16003,"confidence":0.996619,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04021463543176651},{"word":"on","start":515.16003,"end":515.4,"confidence":0.8600427,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04812181740999222},{"word":"top","start":515.4,"end":515.56,"confidence":0.9998253,"punctuated_word":"top","sentiment":"neutral","sentiment_score":0.036287885159254074},{"word":"of","start":515.56,"end":515.72003,"confidence":0.99948895,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.030905064195394516},{"word":"that","start":515.72003,"end":515.96,"confidence":0.98901975,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.04545730724930763},{"word":"the","start":515.96,"end":516.12,"confidence":0.9985018,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06902207434177399},{"word":"application","start":516.12,"end":516.62,"confidence":0.99940443,"punctuated_word":"application","sentiment":"neutral","sentiment_score":0.08205707371234894},{"word":"layer","start":516.68,"end":517.18,"confidence":0.96915257,"punctuated_word":"layer,","sentiment":"neutral","sentiment_score":0.05798463523387909},{"word":"the","start":517.705,"end":517.865,"confidence":0.84817916,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07560548186302185},{"word":"software","start":517.865,"end":518.345,"confidence":0.8100202,"punctuated_word":"software","sentiment":"neutral","sentiment_score":0.05521760880947113},{"word":"stack","start":518.345,"end":518.665,"confidence":0.9704052,"punctuated_word":"stack,","sentiment":"neutral","sentiment_score":0.056685999035835266},{"word":"the","start":518.665,"end":518.825,"confidence":0.99886465,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.062174346297979355},{"word":"databases","start":518.825,"end":519.325,"confidence":0.9960614,"punctuated_word":"databases","sentiment":"neutral","sentiment_score":0.04631447046995163},{"word":"need","start":519.545,"end":519.865,"confidence":0.90609485,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.05139091610908508},{"word":"to","start":519.865,"end":519.945,"confidence":0.9984131,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.022343233227729797},{"word":"talk","start":519.945,"end":520.185,"confidence":0.9996871,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":0.03481963649392128},{"word":"to","start":520.185,"end":520.345,"confidence":0.99915147,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.027166835963726044},{"word":"each","start":520.345,"end":520.505,"confidence":0.9997304,"punctuated_word":"each","sentiment":"neutral","sentiment_score":0.04450429975986481},{"word":"other","start":520.505,"end":520.745,"confidence":0.99939156,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.04275212809443474},{"word":"properly","start":520.745,"end":521.245,"confidence":0.9161613,"punctuated_word":"properly,","sentiment":"neutral","sentiment_score":0.030745357275009155},{"word":"the","start":522.105,"end":522.265,"confidence":0.95843816,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03774196654558182},{"word":"failover","start":522.265,"end":522.765,"confidence":0.897036,"punctuated_word":"failover,","sentiment":"neutral","sentiment_score":0.02272011898458004},{"word":"all","start":522.90497,"end":523.065,"confidence":0.9280753,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.024686407297849655},{"word":"that","start":523.065,"end":523.225,"confidence":0.96731734,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.01127256453037262},{"word":"sort","start":523.225,"end":523.385,"confidence":0.903849,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.01535911113023758},{"word":"of","start":523.385,"end":523.46497,"confidence":0.980393,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.008869141340255737},{"word":"stuff","start":523.46497,"end":523.705,"confidence":0.9839735,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.03244910016655922},{"word":"so","start":523.705,"end":523.865,"confidence":0.90174675,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05716896057128906},{"word":"we've","start":523.865,"end":524.265,"confidence":0.8018948,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.07378805428743362},{"word":"engineered","start":524.265,"end":524.765,"confidence":0.69285256,"punctuated_word":"engineered","sentiment":"neutral","sentiment_score":0.14646780490875244},{"word":"everything","start":524.825,"end":525.225,"confidence":0.9995559,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.15989115834236145},{"word":"ourselves","start":525.225,"end":525.725,"confidence":0.99472517,"punctuated_word":"ourselves","sentiment":"neutral","sentiment_score":0.20005059242248535},{"word":"from","start":525.785,"end":526.105,"confidence":0.9978648,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.18576788902282715},{"word":"the","start":526.105,"end":526.185,"confidence":0.9920855,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2016133815050125},{"word":"ground","start":526.185,"end":526.505,"confidence":0.9995316,"punctuated_word":"ground","sentiment":"neutral","sentiment_score":0.2216365486383438},{"word":"up","start":526.505,"end":527.005,"confidence":0.9971323,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":0.1623179018497467},{"word":"we've","start":527.785,"end":528.02496,"confidence":0.99667317,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":0.16562974452972412},{"word":"got","start":528.02496,"end":528.265,"confidence":0.9982456,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.2009052932262421},{"word":"all","start":528.265,"end":528.425,"confidence":0.91231644,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.15802334249019623},{"word":"access","start":528.425,"end":528.825,"confidence":0.9380202,"punctuated_word":"access","sentiment":"neutral","sentiment_score":0.16215994954109192},{"word":"to","start":528.825,"end":528.985,"confidence":0.95721686,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.17495594918727875},{"word":"our","start":528.985,"end":529.145,"confidence":0.9877198,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2054145485162735},{"word":"code","start":529.145,"end":529.645,"confidence":0.74541676,"punctuated_word":"code.","sentiment":"neutral","sentiment_score":0.20516355335712433},{"word":"everything's","start":529.705,"end":530.205,"confidence":0.63384235,"punctuated_word":"Everything's","sentiment":"neutral","sentiment_score":0.2263384908437729},{"word":"built","start":530.265,"end":530.505,"confidence":0.67828697,"punctuated_word":"built","sentiment":"positive","sentiment_score":0.37086620926856995},{"word":"by","start":530.505,"end":530.665,"confidence":0.84766114,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.3000570237636566},{"word":"daniel","start":530.665,"end":530.985,"confidence":0.9909574,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":0.28201058506965637},{"word":"and","start":530.985,"end":531.065,"confidence":0.618412,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3433364927768707},{"word":"the","start":531.065,"end":531.225,"confidence":0.9963237,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3377704918384552},{"word":"team","start":531.225,"end":531.725,"confidence":0.87061757,"punctuated_word":"team.","sentiment":"neutral","sentiment_score":0.2554020285606384},{"word":"so","start":531.89,"end":531.97,"confidence":0.9948428,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.16460463404655457},{"word":"there's","start":531.97,"end":532.21,"confidence":0.9955988,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.1529747098684311},{"word":"no","start":532.21,"end":532.37,"confidence":0.99329776,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.11601125448942184},{"word":"third","start":532.37,"end":532.77,"confidence":0.99873275,"punctuated_word":"third","sentiment":"neutral","sentiment_score":0.024135366082191467},{"word":"party","start":532.77,"end":533.01,"confidence":0.8447457,"punctuated_word":"party","sentiment":"neutral","sentiment_score":0.07192587107419968},{"word":"to","start":533.01,"end":533.09,"confidence":0.33873838,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09761826694011688},{"word":"get","start":533.09,"end":533.25,"confidence":0.9483735,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.018536552786827087},{"word":"involved","start":533.25,"end":533.65,"confidence":0.99880946,"punctuated_word":"involved","sentiment":"neutral","sentiment_score":-0.046082206070423126},{"word":"for","start":533.65,"end":533.73,"confidence":0.9558727,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.016215510666370392},{"word":"any","start":533.73,"end":534.05,"confidence":0.9997472,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.07767243683338165},{"word":"sort","start":534.05,"end":534.55,"confidence":0.9549192,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.014018796384334564},{"word":"of","start":534.85,"end":534.93,"confidence":0.99837214,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0030190348625183105},{"word":"major","start":534.93,"end":535.25,"confidence":0.9990287,"punctuated_word":"major","sentiment":"neutral","sentiment_score":-0.01742567867040634},{"word":"patch","start":535.25,"end":535.57,"confidence":0.98371524,"punctuated_word":"patch","sentiment":"neutral","sentiment_score":-0.00508929044008255},{"word":"or","start":535.57,"end":535.73,"confidence":0.89119536,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.04136274009943008},{"word":"upgrade","start":535.73,"end":536.05,"confidence":0.99832803,"punctuated_word":"upgrade","sentiment":"neutral","sentiment_score":0.024096380919218063},{"word":"or","start":536.05,"end":536.21,"confidence":0.9962565,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03943473845720291},{"word":"update","start":536.21,"end":536.61,"confidence":0.9793682,"punctuated_word":"update.","sentiment":"neutral","sentiment_score":0.038508109748363495},{"word":"you","start":536.61,"end":536.65,"confidence":0.96552837,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.04703357815742493},{"word":"know","start":536.65,"end":536.69,"confidence":0.9996811,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.09014364331960678},{"word":"what","start":536.69,"end":536.77,"confidence":0.9810352,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.07390660047531128},{"word":"i","start":536.77,"end":536.93,"confidence":0.99912125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.041248977184295654},{"word":"mean","start":536.93,"end":537.01,"confidence":0.9985478,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":0.09362331032752992},{"word":"we","start":537.01,"end":537.17,"confidence":0.99927574,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.147752583026886},{"word":"do","start":537.17,"end":537.33,"confidence":0.9692895,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.18172870576381683},{"word":"it","start":537.33,"end":537.41,"confidence":0.9968359,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.17239421606063843},{"word":"all","start":537.41,"end":537.57,"confidence":0.99912876,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.18393173813819885},{"word":"ourselves","start":537.57,"end":538.07,"confidence":0.9767655,"punctuated_word":"ourselves.","sentiment":"neutral","sentiment_score":0.15207305550575256},{"word":"so","start":538.37,"end":538.61,"confidence":0.99688584,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1837756633758545},{"word":"that's","start":538.61,"end":538.85,"confidence":0.9992752,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.19730061292648315},{"word":"where","start":538.85,"end":539.17,"confidence":0.9968714,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.1938847452402115},{"word":"our","start":539.17,"end":539.41,"confidence":0.99230874,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.23657160997390747},{"word":"advantage","start":539.41,"end":539.89,"confidence":0.9572936,"punctuated_word":"advantage","sentiment":"neutral","sentiment_score":0.3328905999660492},{"word":"is","start":539.89,"end":540.05,"confidence":0.99950147,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2842155694961548},{"word":"because","start":540.05,"end":540.37,"confidence":0.7666556,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.2204156517982483},{"word":"we","start":540.37,"end":540.52997,"confidence":0.99622333,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.2679208815097809},{"word":"can","start":540.52997,"end":540.93,"confidence":0.9995491,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.22993572056293488},{"word":"basically","start":541.01,"end":541.51,"confidence":0.98756003,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.29043400287628174},{"word":"if","start":541.65,"end":541.81,"confidence":0.9992655,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.28127413988113403},{"word":"there's","start":541.81,"end":542.13,"confidence":0.99875736,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.21990078687667847},{"word":"a","start":542.13,"end":542.52997,"confidence":0.98221564,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16120029985904694},{"word":"there's","start":542.52997,"end":542.85,"confidence":0.9112495,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.17991356551647186},{"word":"a","start":542.85,"end":542.93,"confidence":0.9965713,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1322593241930008},{"word":"beep","start":542.93,"end":543.17,"confidence":0.9917923,"punctuated_word":"beep","sentiment":"neutral","sentiment_score":0.07590078562498093},{"word":"in","start":543.17,"end":543.25,"confidence":0.99960786,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0690230056643486},{"word":"the","start":543.25,"end":543.41,"confidence":0.99902296,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07468975335359573},{"word":"system","start":543.41,"end":543.81,"confidence":0.99730843,"punctuated_word":"system,","sentiment":"neutral","sentiment_score":0.08985401690006256},{"word":"we","start":543.81,"end":543.89,"confidence":0.99967504,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.16213935613632202},{"word":"know","start":543.89,"end":544.05,"confidence":0.9996245,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.11178169399499892},{"word":"where","start":544.05,"end":544.21,"confidence":0.9994122,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.0528801828622818},{"word":"it","start":544.21,"end":544.37,"confidence":0.99963653,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09445438534021378},{"word":"is","start":544.37,"end":544.52997,"confidence":0.75448895,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.11168234795331956},{"word":"and","start":544.52997,"end":544.61,"confidence":0.99752384,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0808190330862999},{"word":"we","start":544.61,"end":544.77,"confidence":0.9995135,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04897311329841614},{"word":"can","start":544.77,"end":544.93,"confidence":0.9964574,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.03431907296180725},{"word":"fix","start":544.93,"end":545.17,"confidence":0.99911195,"punctuated_word":"fix","sentiment":"neutral","sentiment_score":-0.0325271338224411},{"word":"it","start":545.17,"end":545.355,"confidence":0.92849046,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.026529930531978607},{"word":"but","start":546.07495,"end":546.315,"confidence":0.99765766,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.014125645160675049},{"word":"everything's","start":546.315,"end":546.71497,"confidence":0.9621988,"punctuated_word":"everything's","sentiment":"neutral","sentiment_score":0.0736711174249649},{"word":"been","start":546.71497,"end":547.21497,"confidence":0.9937185,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.03390946984291077},{"word":"totally","start":547.27496,"end":547.755,"confidence":0.7674565,"punctuated_word":"totally","sentiment":"neutral","sentiment_score":0.08618374168872833},{"word":"reliable","start":547.755,"end":548.235,"confidence":0.6593934,"punctuated_word":"reliable","sentiment":"neutral","sentiment_score":0.04902396351099014},{"word":"reliable","start":548.235,"end":548.735,"confidence":0.85018003,"punctuated_word":"reliable.","sentiment":"neutral","sentiment_score":0.045383937656879425},{"word":"my","start":553.51495,"end":553.915,"confidence":0.95297843,"punctuated_word":"My","sentiment":"neutral","sentiment_score":0.01850312203168869},{"word":"my","start":553.915,"end":554.315,"confidence":0.97551763,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.03053835779428482},{"word":"our","start":554.555,"end":554.71497,"confidence":0.9875706,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.030805692076683044},{"word":"main","start":554.71497,"end":555.035,"confidence":0.99922895,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.05404762178659439},{"word":"developer","start":555.035,"end":555.435,"confidence":0.9831649,"punctuated_word":"developer","sentiment":"neutral","sentiment_score":0.027825601398944855},{"word":"is","start":555.435,"end":555.51495,"confidence":0.72673625,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04224661365151405},{"word":"daniel","start":555.51495,"end":555.83496,"confidence":0.99736613,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":0.03233511745929718},{"word":"himself","start":555.83496,"end":556.33496,"confidence":0.96487236,"punctuated_word":"himself.","sentiment":"neutral","sentiment_score":0.04378661885857582},{"word":"he'll","start":556.795,"end":557.195,"confidence":0.58298004,"punctuated_word":"He'll","sentiment":"neutral","sentiment_score":0.0409059152007103},{"word":"you'll","start":557.995,"end":558.315,"confidence":0.9924384,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.04939381405711174},{"word":"see","start":558.315,"end":558.475,"confidence":0.9995097,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.03748098760843277},{"word":"him","start":558.475,"end":558.71497,"confidence":0.99865675,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.03423704206943512},{"word":"next","start":558.71497,"end":558.95496,"confidence":0.9993206,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.04747527092695236},{"word":"week","start":558.95496,"end":559.195,"confidence":0.8651914,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.05070628225803375},{"word":"and","start":559.195,"end":559.355,"confidence":0.98550004,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0474272295832634},{"word":"they'll","start":559.355,"end":559.675,"confidence":0.7144734,"punctuated_word":"they'll","sentiment":"neutral","sentiment_score":0.03253786265850067},{"word":"call","start":559.675,"end":560.175,"confidence":0.99891675,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.02071378566324711},{"word":"next","start":560.96,"end":561.28,"confidence":0.9971373,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.02399945817887783},{"word":"friday","start":561.28,"end":561.76,"confidence":0.8776316,"punctuated_word":"Friday.","sentiment":"neutral","sentiment_score":0.020393652841448784},{"word":"so","start":561.76,"end":562.24005,"confidence":0.89989173,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.041869692504405975},{"word":"we'll","start":562.24005,"end":562.48004,"confidence":0.96258146,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.05739402025938034},{"word":"do","start":562.48004,"end":562.64,"confidence":0.9861691,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0645747035741806},{"word":"it","start":562.64,"end":562.72003,"confidence":0.67169183,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.0602085180580616},{"word":"yeah","start":562.72003,"end":562.96,"confidence":0.98842424,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05883311852812767},{"word":"so","start":562.96,"end":563.12,"confidence":0.8995709,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.061006590723991394},{"word":"he's","start":563.12,"end":563.36005,"confidence":0.9850601,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.0796598494052887},{"word":"the","start":563.36005,"end":563.52,"confidence":0.9935155,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07296155393123627},{"word":"main","start":563.52,"end":563.76,"confidence":0.9990189,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.10470978170633316},{"word":"lead","start":563.76,"end":564.0,"confidence":0.9853306,"punctuated_word":"lead","sentiment":"neutral","sentiment_score":0.08817413449287415},{"word":"developer","start":564.0,"end":564.48004,"confidence":0.98617005,"punctuated_word":"developer.","sentiment":"neutral","sentiment_score":0.07962009310722351},{"word":"he's","start":564.48004,"end":564.64,"confidence":0.9902762,"punctuated_word":"He's","sentiment":"neutral","sentiment_score":0.08930995315313339},{"word":"built","start":564.64,"end":564.88,"confidence":0.9358358,"punctuated_word":"built","sentiment":"neutral","sentiment_score":0.14926210045814514},{"word":"everything","start":564.88,"end":565.38,"confidence":0.9894253,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.25859934091567993},{"word":"pretty","start":565.44,"end":565.68005,"confidence":0.81585175,"punctuated_word":"pretty","sentiment":"neutral","sentiment_score":0.2761698365211487},{"word":"much","start":565.68005,"end":566.16003,"confidence":0.7418007,"punctuated_word":"much.","sentiment":"neutral","sentiment_score":0.27310365438461304},{"word":"and","start":566.16003,"end":566.4,"confidence":0.9901832,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08613890409469604},{"word":"then","start":566.4,"end":566.56,"confidence":0.9877478,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.10163526237010956},{"word":"he's","start":566.56,"end":567.06,"confidence":0.85375214,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.08945576846599579},{"word":"outsource","start":568.4,"end":568.9,"confidence":0.6430242,"punctuated_word":"outsource","sentiment":"neutral","sentiment_score":0.32849210500717163},{"word":"his","start":568.96,"end":569.12,"confidence":0.34156725,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.11760371923446657},{"word":"bits","start":569.12,"end":569.28,"confidence":0.97996026,"punctuated_word":"bits","sentiment":"neutral","sentiment_score":0.16020676493644714},{"word":"and","start":569.28,"end":569.52,"confidence":0.99613476,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.14511124789714813},{"word":"pieces","start":569.52,"end":569.84,"confidence":0.99100375,"punctuated_word":"pieces","sentiment":"neutral","sentiment_score":0.12687990069389343},{"word":"when","start":569.84,"end":570.08,"confidence":0.9856424,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.232212096452713},{"word":"he","start":570.08,"end":570.16003,"confidence":0.99789065,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.14537882804870603},{"word":"needs","start":570.16003,"end":570.4,"confidence":0.9981055,"punctuated_word":"needs","sentiment":"neutral","sentiment_score":0.1194351240992546},{"word":"to","start":570.4,"end":570.9,"confidence":0.9447225,"punctuated_word":"to.","sentiment":"neutral","sentiment_score":0.13822288811206818},{"word":"cool","start":577.055,"end":577.555,"confidence":0.67201406,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.25319284200668335},{"word":"yeah","start":578.01495,"end":578.415,"confidence":0.8523926,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.14955991506576538},{"word":"i","start":578.415,"end":578.57495,"confidence":0.25512436,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09397922456264496},{"word":"mean","start":578.57495,"end":579.07495,"confidence":0.15084267,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":0.09448690712451936},{"word":"yeah","start":584.57495,"end":584.815,"confidence":0.98680186,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.18327738344669345},{"word":"perfect","start":584.815,"end":585.315,"confidence":0.9941159,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.3298664689064026},{"word":"yep","start":586.01495,"end":586.51495,"confidence":0.76769966,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2161020040512085},{"word":"that'd","start":590.37006,"end":590.61005,"confidence":0.7794163,"punctuated_word":"That'd","sentiment":"positive","sentiment_score":0.34631896018981934},{"word":"be","start":590.61005,"end":590.85004,"confidence":0.99685967,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.44436320662498474},{"word":"good","start":590.85004,"end":591.01,"confidence":0.810868,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5683578252792358},{"word":"to","start":591.01,"end":591.09,"confidence":0.6833228,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.6258599758148193},{"word":"meet","start":591.09,"end":591.33,"confidence":0.96380734,"punctuated_word":"meet","sentiment":"positive","sentiment_score":0.6055755615234375},{"word":"up","start":591.33,"end":591.83,"confidence":0.936475,"punctuated_word":"up.","sentiment":"positive","sentiment_score":0.5369022488594055},{"word":"yeah","start":593.49005,"end":593.81006,"confidence":0.97762764,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.3255850672721863},{"word":"absolutely","start":593.81006,"end":594.31006,"confidence":0.99629605,"punctuated_word":"Absolutely.","sentiment":"positive","sentiment_score":0.4407447576522827},{"word":"we","start":594.53,"end":594.77,"confidence":0.45999846,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.20280668139457703},{"word":"wanna","start":594.77,"end":595.27,"confidence":0.79110926,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.2538022994995117},{"word":"start","start":595.57,"end":595.89,"confidence":0.7654817,"punctuated_word":"start","sentiment":"neutral","sentiment_score":0.2815982699394226},{"word":"pushing","start":595.89,"end":596.21,"confidence":0.9519861,"punctuated_word":"pushing","sentiment":"neutral","sentiment_score":0.30793994665145874},{"word":"more","start":596.21,"end":596.37006,"confidence":0.9964445,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.24717210233211517},{"word":"of","start":596.37006,"end":596.45,"confidence":0.9613353,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.250702828168869},{"word":"this","start":596.45,"end":596.77,"confidence":0.9651991,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.2911568582057953},{"word":"ai","start":596.77,"end":597.09,"confidence":0.9930072,"punctuated_word":"AI","sentiment":"positive","sentiment_score":0.3759702444076538},{"word":"stuff","start":597.09,"end":597.59,"confidence":0.7760388,"punctuated_word":"stuff,","sentiment":"neutral","sentiment_score":0.23913885653018951},{"word":"and","start":597.89,"end":598.29004,"confidence":0.99928087,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.15569999814033508},{"word":"this","start":598.29004,"end":598.53,"confidence":0.96192056,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.1713249683380127},{"word":"is","start":598.53,"end":598.61005,"confidence":0.7092722,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.19013439118862152},{"word":"only","start":598.61005,"end":598.93005,"confidence":0.6977958,"punctuated_word":"only,","sentiment":"neutral","sentiment_score":0.2069089114665985},{"word":"like","start":598.93005,"end":599.17004,"confidence":0.99688184,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.1935184895992279},{"word":"the","start":599.17004,"end":599.41003,"confidence":0.99688303,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.24444589018821716},{"word":"the","start":599.41003,"end":599.49005,"confidence":0.68667513,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.23509465157985687},{"word":"first","start":599.49005,"end":599.99005,"confidence":0.99933076,"punctuated_word":"first","sentiment":"neutral","sentiment_score":0.17955568432807922},{"word":"step","start":600.13,"end":600.53,"confidence":0.9999304,"punctuated_word":"step","sentiment":"neutral","sentiment_score":0.23973749577999115},{"word":"into","start":600.53,"end":600.85004,"confidence":0.9997489,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.24588236212730408},{"word":"it","start":600.85004,"end":601.155,"confidence":0.93826973,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.22042936086654663},{"word":"so","start":601.635,"end":601.875,"confidence":0.7929088,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.2161724865436554},{"word":"there's","start":601.875,"end":602.11505,"confidence":0.9616966,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.2955096364021301},{"word":"gonna","start":602.11505,"end":602.35504,"confidence":0.7217333,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.31028032302856445},{"word":"be","start":602.35504,"end":602.515,"confidence":0.992636,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.33822450041770935},{"word":"a","start":602.515,"end":602.59503,"confidence":0.99905175,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.329922080039978},{"word":"lot","start":602.59503,"end":602.835,"confidence":0.99987566,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.2730580270290375},{"word":"more","start":602.835,"end":603.075,"confidence":0.999292,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.2815342843532562},{"word":"to","start":603.075,"end":603.23505,"confidence":0.98413163,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.33417314291000366},{"word":"come","start":603.23505,"end":603.395,"confidence":0.9999126,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.28291502594947815},{"word":"out","start":603.395,"end":603.55505,"confidence":0.99979967,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.29836344718933105},{"word":"of","start":603.55505,"end":603.715,"confidence":0.99810034,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.28843408823013306},{"word":"this","start":603.715,"end":603.875,"confidence":0.8169782,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.2673945426940918},{"word":"so","start":603.875,"end":604.35504,"confidence":0.84854645,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.4012095034122467},{"word":"it","start":604.35504,"end":604.67505,"confidence":0.82349247,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.47324061393737793},{"word":"should","start":604.67505,"end":604.835,"confidence":0.9737882,"punctuated_word":"should","sentiment":"positive","sentiment_score":0.5836113095283508},{"word":"be","start":604.835,"end":605.155,"confidence":0.99828464,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.5499075651168823},{"word":"it'd","start":605.395,"end":605.635,"confidence":0.96370673,"punctuated_word":"it'd","sentiment":"positive","sentiment_score":0.5746723413467407},{"word":"be","start":605.635,"end":605.79504,"confidence":0.9981997,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.606204628944397},{"word":"good","start":605.79504,"end":606.03503,"confidence":0.99970895,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5815980434417725},{"word":"for","start":606.03503,"end":606.195,"confidence":0.9996772,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6073306798934937},{"word":"us","start":606.195,"end":606.35504,"confidence":0.9998716,"punctuated_word":"us","sentiment":"positive","sentiment_score":0.4602023959159851},{"word":"because","start":606.35504,"end":606.67505,"confidence":0.91777,"punctuated_word":"because","sentiment":"positive","sentiment_score":0.3680371642112732},{"word":"it'd","start":606.67505,"end":606.755,"confidence":0.5854614,"punctuated_word":"it'd","sentiment":"positive","sentiment_score":0.5827977657318115},{"word":"be","start":606.755,"end":606.99506,"confidence":0.9974105,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.5907219648361206},{"word":"the","start":607.155,"end":607.315,"confidence":0.40212926,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.52981036901474},{"word":"way","start":607.315,"end":607.47504,"confidence":0.9993741,"punctuated_word":"way","sentiment":"positive","sentiment_score":0.42402729392051697},{"word":"we","start":607.47504,"end":607.635,"confidence":0.9968622,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.4301806688308716},{"word":"think","start":607.635,"end":607.79504,"confidence":0.9987417,"punctuated_word":"think","sentiment":"positive","sentiment_score":0.39722225069999695},{"word":"about","start":607.79504,"end":607.955,"confidence":0.9995086,"punctuated_word":"about","sentiment":"positive","sentiment_score":0.5266116857528687},{"word":"it","start":607.955,"end":608.11505,"confidence":0.93735933,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.4694890975952149},{"word":"it's","start":608.11505,"end":608.275,"confidence":0.9988966,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.5431591272354126},{"word":"gonna","start":608.275,"end":608.59503,"confidence":0.91992253,"punctuated_word":"gonna","sentiment":"positive","sentiment_score":0.5285531282424927},{"word":"be","start":608.59503,"end":608.67505,"confidence":0.996385,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.47036364674568176},{"word":"an","start":608.67505,"end":608.755,"confidence":0.9761025,"punctuated_word":"an","sentiment":"positive","sentiment_score":0.4453946352005005},{"word":"early","start":608.755,"end":609.255,"confidence":0.99939406,"punctuated_word":"early","sentiment":"positive","sentiment_score":0.4415503144264221},{"word":"market","start":609.55505,"end":609.955,"confidence":0.9969008,"punctuated_word":"market","sentiment":"positive","sentiment_score":0.3630845844745636},{"word":"mover","start":609.955,"end":610.35504,"confidence":0.9907888,"punctuated_word":"mover","sentiment":"positive","sentiment_score":0.3905746638774872},{"word":"advantage","start":610.35504,"end":610.85504,"confidence":0.97554445,"punctuated_word":"advantage,","sentiment":"positive","sentiment_score":0.3575550317764282},{"word":"i","start":610.91504,"end":611.075,"confidence":0.9996045,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.28627389669418335},{"word":"guess","start":611.075,"end":611.575,"confidence":0.97531193,"punctuated_word":"guess,","sentiment":"neutral","sentiment_score":0.2311863899230957},{"word":"for","start":611.955,"end":612.195,"confidence":0.9990551,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.18136227130889893},{"word":"us","start":612.195,"end":612.43506,"confidence":0.67228055,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":0.13583752512931824},{"word":"because","start":612.43506,"end":612.67505,"confidence":0.8059943,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.04257021099328995},{"word":"there's","start":612.67505,"end":612.91504,"confidence":0.9951271,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.02773374877870083},{"word":"not","start":612.91504,"end":613.155,"confidence":0.9995734,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.05047854036092758},{"word":"many","start":613.155,"end":613.395,"confidence":0.9995228,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.07333474606275558},{"word":"providers","start":613.395,"end":613.79504,"confidence":0.9984281,"punctuated_word":"providers","sentiment":"neutral","sentiment_score":-0.0179789736866951},{"word":"that","start":613.79504,"end":613.955,"confidence":0.9951337,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02487112581729889},{"word":"are","start":613.955,"end":614.03503,"confidence":0.4378485,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0215795636177063},{"word":"gonna","start":614.03503,"end":614.35504,"confidence":0.96423596,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.002496488392353058},{"word":"just","start":614.35504,"end":614.59503,"confidence":0.9857766,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.002850763499736786},{"word":"tackle","start":614.59503,"end":614.91504,"confidence":0.9995716,"punctuated_word":"tackle","sentiment":"neutral","sentiment_score":0.022760950028896332},{"word":"this","start":614.91504,"end":615.395,"confidence":0.9877002,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.03801183402538299},{"word":"ai","start":615.395,"end":615.895,"confidence":0.5282163,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.08931320160627365},{"word":"problem","start":616.87,"end":617.35,"confidence":0.99003255,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":-0.019022800028324127},{"word":"solving","start":617.35,"end":617.82996,"confidence":0.99926656,"punctuated_word":"solving","sentiment":"neutral","sentiment_score":0.044029854238033295},{"word":"stuff","start":617.82996,"end":618.32996,"confidence":0.9991339,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":0.0012254565954208374},{"word":"for","start":618.38995,"end":618.63,"confidence":0.97116435,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.01901715248823166},{"word":"their","start":618.63,"end":618.87,"confidence":0.9974565,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.02298741042613983},{"word":"cloud","start":618.87,"end":619.19,"confidence":0.6608212,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.06922923028469086},{"word":"phone","start":619.19,"end":619.43,"confidence":0.24037553,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.015036679804325104},{"word":"system","start":619.43,"end":619.82996,"confidence":0.9484211,"punctuated_word":"system.","sentiment":"neutral","sentiment_score":-0.016467347741127014},{"word":"they're","start":619.82996,"end":620.07,"confidence":0.9887997,"punctuated_word":"They're","sentiment":"neutral","sentiment_score":-0.06818105280399323},{"word":"just","start":620.07,"end":620.23,"confidence":0.99883133,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0522899404168129},{"word":"selling","start":620.23,"end":620.73,"confidence":0.99656516,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":-0.031881414353847504},{"word":"this","start":620.79,"end":621.02997,"confidence":0.5675313,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.04888073354959488},{"word":"dial","start":621.02997,"end":621.19,"confidence":0.6001847,"punctuated_word":"dial","sentiment":"neutral","sentiment_score":-0.03472692519426346},{"word":"tone","start":621.19,"end":621.51,"confidence":0.98640126,"punctuated_word":"tone","sentiment":"neutral","sentiment_score":-0.04750579595565796},{"word":"right","start":621.51,"end":621.75,"confidence":0.99659234,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.04257065802812576},{"word":"now","start":621.75,"end":622.14996,"confidence":0.88474405,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.05598432943224907},{"word":"so","start":622.14996,"end":622.38995,"confidence":0.99764204,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.02991043776273727},{"word":"we","start":622.38995,"end":622.55,"confidence":0.9915767,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.044743284583091736},{"word":"wanna","start":622.55,"end":622.70996,"confidence":0.6750905,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.049896132200956345},{"word":"get","start":622.70996,"end":622.94995,"confidence":0.99746263,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.11890778690576552},{"word":"away","start":622.94995,"end":623.19,"confidence":0.99977714,"punctuated_word":"away","sentiment":"neutral","sentiment_score":-0.04737462103366852},{"word":"from","start":623.19,"end":623.35,"confidence":0.99955744,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.07771196961402893},{"word":"that","start":623.35,"end":623.51,"confidence":0.99718505,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.06126486510038376},{"word":"and","start":623.51,"end":623.75,"confidence":0.9721086,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0732799768447876},{"word":"just","start":623.75,"end":624.14996,"confidence":0.9988751,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.03865466266870499},{"word":"integrate","start":624.14996,"end":624.64996,"confidence":0.7863778,"punctuated_word":"integrate,","sentiment":"neutral","sentiment_score":-0.0005048811435699463},{"word":"innovate","start":625.19,"end":625.67,"confidence":0.998028,"punctuated_word":"innovate","sentiment":"neutral","sentiment_score":0.0317237451672554},{"word":"as","start":625.67,"end":625.91,"confidence":0.95625913,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.010479561984539032},{"word":"well","start":625.91,"end":626.14996,"confidence":0.99955493,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.01925579458475113},{"word":"and","start":626.14996,"end":626.63,"confidence":0.56105274,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.005893070250749588},{"word":"do","start":626.63,"end":626.87,"confidence":0.7560536,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.004807606339454651},{"word":"a","start":626.87,"end":626.94995,"confidence":0.98250866,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.00010580942034721376},{"word":"whole","start":626.94995,"end":627.11,"confidence":0.9184308,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":-0.02367383986711502},{"word":"bunch","start":627.11,"end":627.35,"confidence":0.9990128,"punctuated_word":"bunch","sentiment":"neutral","sentiment_score":0.004911303520202637},{"word":"of","start":627.35,"end":627.43,"confidence":0.99184614,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0026601478457450867},{"word":"things","start":627.43,"end":627.67,"confidence":0.9861145,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.028957821428775787},{"word":"there","start":627.67,"end":628.17,"confidence":0.62002385,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.017823204398155212},{"word":"no","start":634.745,"end":635.245,"confidence":0.93551433,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08867260068655014},{"word":"yeah","start":635.305,"end":635.805,"confidence":0.9913168,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.04296513646841049},{"word":"and","start":638.585,"end":638.98505,"confidence":0.7678444,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.019325967878103256},{"word":"we've","start":638.98505,"end":639.145,"confidence":0.9963095,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.033182114362716675},{"word":"done","start":639.145,"end":639.305,"confidence":0.9993363,"punctuated_word":"done","sentiment":"neutral","sentiment_score":0.04532916843891144},{"word":"a","start":639.305,"end":639.385,"confidence":0.9981186,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0461871400475502},{"word":"few","start":639.385,"end":639.625,"confidence":0.9997416,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.04244722053408623},{"word":"integrations","start":639.625,"end":640.125,"confidence":0.9840977,"punctuated_word":"integrations","sentiment":"neutral","sentiment_score":0.057832032442092896},{"word":"already","start":640.185,"end":640.505,"confidence":0.99704844,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.06546229869127274},{"word":"with","start":640.505,"end":640.745,"confidence":0.6681378,"punctuated_word":"with,","sentiment":"neutral","sentiment_score":0.051352448761463165},{"word":"like","start":640.745,"end":640.825,"confidence":0.99448633,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.04075764864683151},{"word":"go","start":640.825,"end":641.325,"confidence":0.779584,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.053156957030296326},{"word":"go","start":641.625,"end":641.86505,"confidence":0.97060454,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.06837218254804611},{"word":"high","start":641.86505,"end":642.10504,"confidence":0.91198117,"punctuated_word":"high","sentiment":"neutral","sentiment_score":0.07042314857244492},{"word":"level","start":642.10504,"end":642.60504,"confidence":0.953665,"punctuated_word":"level.","sentiment":"neutral","sentiment_score":0.05964592099189758},{"word":"we're","start":643.76,"end":643.92,"confidence":0.9983393,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.04924638196825981},{"word":"doing","start":643.92,"end":644.42,"confidence":0.9995714,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.06355977058410645},{"word":"connectwise","start":644.48,"end":644.98,"confidence":0.8353111,"punctuated_word":"ConnectWise","sentiment":"neutral","sentiment_score":0.08339954167604446},{"word":"at","start":645.04,"end":645.27997,"confidence":0.989815,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.05595247074961662},{"word":"the","start":645.27997,"end":645.36,"confidence":0.99969864,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06025636941194534},{"word":"moment","start":645.36,"end":645.76,"confidence":0.99989796,"punctuated_word":"moment","sentiment":"neutral","sentiment_score":0.06401923298835754},{"word":"for","start":645.76,"end":646.0,"confidence":0.9970757,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04089318588376045},{"word":"another","start":646.0,"end":646.32,"confidence":0.99975115,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.04969962686300278},{"word":"partner","start":646.32,"end":646.82,"confidence":0.9583838,"punctuated_word":"partner.","sentiment":"neutral","sentiment_score":0.046783722937107086},{"word":"yeah","start":648.32,"end":648.56,"confidence":0.9271536,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03532513603568077},{"word":"a","start":648.56,"end":648.64,"confidence":0.90972966,"punctuated_word":"A","sentiment":"neutral","sentiment_score":0.02162366546690464},{"word":"whole","start":648.64,"end":648.8,"confidence":0.99954283,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":0.022193094715476036},{"word":"bunch","start":648.8,"end":649.04,"confidence":0.99981934,"punctuated_word":"bunch","sentiment":"neutral","sentiment_score":0.023333163931965828},{"word":"of","start":649.04,"end":649.2,"confidence":0.9994006,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.047142576426267624},{"word":"other","start":649.2,"end":649.7,"confidence":0.99592704,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.0392136350274086},{"word":"odoo","start":649.92,"end":650.42,"confidence":0.86451083,"punctuated_word":"Odoo.","sentiment":"neutral","sentiment_score":0.055962227284908295},{"word":"so","start":653.27997,"end":653.36,"confidence":0.7150859,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04407037794589996},{"word":"we're","start":653.36,"end":653.6,"confidence":0.9881432,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.05688267573714256},{"word":"integrating","start":653.6,"end":654.1,"confidence":0.99951494,"punctuated_word":"integrating","sentiment":"neutral","sentiment_score":0.07549012452363968},{"word":"into","start":654.48,"end":654.8,"confidence":0.99345785,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.08498956263065338},{"word":"particular","start":654.8,"end":655.3,"confidence":0.99193704,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":0.06885316967964172},{"word":"management","start":656.0,"end":656.5,"confidence":0.9991366,"punctuated_word":"management","sentiment":"neutral","sentiment_score":0.05842285603284836},{"word":"systems","start":656.72,"end":657.22,"confidence":0.90345085,"punctuated_word":"systems.","sentiment":"neutral","sentiment_score":0.0687386766076088},{"word":"so","start":657.27997,"end":657.765,"confidence":0.9691515,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08814969658851624},{"word":"odoo","start":658.645,"end":658.965,"confidence":0.91833293,"punctuated_word":"Odoo","sentiment":"neutral","sentiment_score":0.10305647552013396},{"word":"is","start":658.965,"end":659.125,"confidence":0.75361234,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08952367305755615},{"word":"another","start":659.125,"end":659.60504,"confidence":0.7995361,"punctuated_word":"another,","sentiment":"neutral","sentiment_score":0.09056152403354643},{"word":"like","start":659.60504,"end":659.925,"confidence":0.96557736,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.09091278910636902},{"word":"online","start":659.925,"end":660.425,"confidence":0.9356912,"punctuated_word":"online,","sentiment":"neutral","sentiment_score":0.10935500264167786},{"word":"like","start":660.72504,"end":661.04504,"confidence":0.9307986,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.10501939058303832},{"word":"large","start":661.04504,"end":661.445,"confidence":0.99946505,"punctuated_word":"large","sentiment":"neutral","sentiment_score":0.1230330616235733},{"word":"database","start":661.445,"end":661.945,"confidence":0.9958639,"punctuated_word":"database","sentiment":"neutral","sentiment_score":0.13421401381492615},{"word":"that","start":662.085,"end":662.245,"confidence":0.99746895,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10824531316757202},{"word":"can","start":662.245,"end":662.745,"confidence":0.9994992,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0867837518453598},{"word":"run","start":663.205,"end":663.60504,"confidence":0.9993111,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.11115600913763046},{"word":"erp","start":663.60504,"end":664.005,"confidence":0.9830068,"punctuated_word":"ERP","sentiment":"neutral","sentiment_score":0.07534529268741608},{"word":"systems","start":664.005,"end":664.325,"confidence":0.9991184,"punctuated_word":"systems","sentiment":"neutral","sentiment_score":0.10827870666980743},{"word":"and","start":664.325,"end":664.485,"confidence":0.986912,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.09880272299051283},{"word":"all","start":664.485,"end":664.645,"confidence":0.99967,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.06927783787250519},{"word":"that","start":664.645,"end":664.805,"confidence":0.9969259,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.061666339635849},{"word":"sort","start":664.805,"end":664.965,"confidence":0.9889213,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.06003383919596672},{"word":"of","start":664.965,"end":665.04504,"confidence":0.99157566,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07678722590208054},{"word":"stuff","start":665.04504,"end":665.54504,"confidence":0.9960184,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.1073426902294159},{"word":"it's","start":665.60504,"end":665.765,"confidence":0.9745887,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.10267310589551926},{"word":"an","start":665.765,"end":666.005,"confidence":0.9996723,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.10542654991149902},{"word":"open","start":666.005,"end":666.245,"confidence":0.99394244,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.11574620008468628},{"word":"source","start":666.245,"end":666.485,"confidence":0.9931845,"punctuated_word":"source","sentiment":"neutral","sentiment_score":0.12812837958335876},{"word":"thing","start":666.485,"end":666.985,"confidence":0.80627346,"punctuated_word":"thing.","sentiment":"neutral","sentiment_score":0.10407204926013948},{"word":"o","start":667.28503,"end":667.525,"confidence":0.3791734,"punctuated_word":"O","sentiment":"neutral","sentiment_score":0.025464627891778942},{"word":"d","start":667.525,"end":668.005,"confidence":0.991585,"punctuated_word":"d","sentiment":"neutral","sentiment_score":0.0010899826884269714},{"word":"double","start":668.005,"end":668.405,"confidence":0.39277044,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.005082768388092518},{"word":"o","start":668.405,"end":668.645,"confidence":0.6445428,"punctuated_word":"o,","sentiment":"neutral","sentiment_score":-0.0010081436485052109},{"word":"look","start":668.645,"end":668.885,"confidence":0.50246054,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.00174725241959095},{"word":"them","start":668.885,"end":669.125,"confidence":0.5709691,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.006533363834023476},{"word":"up","start":669.125,"end":669.625,"confidence":0.99173856,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.0012712120078504086},{"word":"i","start":669.765,"end":669.84503,"confidence":0.8117349,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.009587191045284271},{"word":"think","start":669.84503,"end":670.16504,"confidence":0.65361667,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.013826324604451656},{"word":"what","start":670.16504,"end":670.325,"confidence":0.9913379,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.032706692814826965},{"word":"we're","start":670.325,"end":670.485,"confidence":0.99676573,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.03878345340490341},{"word":"trying","start":670.485,"end":670.805,"confidence":0.9951544,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.04858656972646713},{"word":"to","start":670.805,"end":670.885,"confidence":0.99075127,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04045382142066955},{"word":"do","start":670.885,"end":671.04504,"confidence":0.99975735,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.05295480415225029},{"word":"is","start":671.04504,"end":671.28503,"confidence":0.99939585,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.052439793944358826},{"word":"just","start":671.28503,"end":671.60504,"confidence":0.998502,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05342915654182434},{"word":"just","start":671.60504,"end":671.84503,"confidence":0.9050252,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05262043327093125},{"word":"manage","start":671.84503,"end":672.34503,"confidence":0.99800223,"punctuated_word":"manage","sentiment":"neutral","sentiment_score":0.04389626532793045},{"word":"basically","start":673.86,"end":674.36,"confidence":0.9979698,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":0.06574582308530807},{"word":"incoming","start":674.58,"end":674.98,"confidence":0.9724964,"punctuated_word":"incoming","sentiment":"neutral","sentiment_score":0.04346784949302673},{"word":"calls","start":674.98,"end":675.22,"confidence":0.9981969,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.022696830332279205},{"word":"for","start":675.22,"end":675.38,"confidence":0.62588847,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06294046342372894},{"word":"him","start":675.38,"end":675.46,"confidence":0.53200996,"punctuated_word":"him,","sentiment":"neutral","sentiment_score":0.04427635669708252},{"word":"and","start":675.46,"end":675.7,"confidence":0.9986854,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06721359491348267},{"word":"you","start":675.7,"end":675.86,"confidence":0.909706,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08349749445915222},{"word":"can","start":675.86,"end":676.02,"confidence":0.98991054,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07584679871797562},{"word":"do","start":676.02,"end":676.18,"confidence":0.9996131,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.07240428030490875},{"word":"a","start":676.18,"end":676.26,"confidence":0.99949014,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0717179924249649},{"word":"pop","start":676.26,"end":676.5,"confidence":0.985436,"punctuated_word":"pop","sentiment":"neutral","sentiment_score":0.06044904515147209},{"word":"up","start":676.5,"end":676.74,"confidence":0.9977582,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.05341687798500061},{"word":"call","start":676.74,"end":677.06,"confidence":0.9476294,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.03789632022380829},{"word":"out","start":677.06,"end":677.46,"confidence":0.7825304,"punctuated_word":"out,","sentiment":"neutral","sentiment_score":0.040664754807949066},{"word":"all","start":677.46,"end":677.7,"confidence":0.9838308,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.04521328955888748},{"word":"that","start":677.7,"end":677.86,"confidence":0.9891025,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04237242788076401},{"word":"sort","start":677.86,"end":678.02,"confidence":0.9984485,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.04139052331447601},{"word":"of","start":678.02,"end":678.1,"confidence":0.99239093,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04402770474553108},{"word":"stuff","start":678.1,"end":678.33997,"confidence":0.9486885,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.05920123681426048},{"word":"so","start":678.33997,"end":678.66,"confidence":0.9993291,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05525481700897217},{"word":"integrating","start":678.66,"end":679.14,"confidence":0.98996276,"punctuated_word":"integrating","sentiment":"neutral","sentiment_score":0.07229571044445038},{"word":"voice","start":679.14,"end":679.38,"confidence":0.9788569,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.04258529469370842},{"word":"and","start":679.38,"end":679.62,"confidence":0.92756003,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05095379799604416},{"word":"sms","start":679.62,"end":680.1,"confidence":0.9864774,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.04976420849561691},{"word":"into","start":680.1,"end":680.26,"confidence":0.98307526,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.07123451679944992},{"word":"in","start":680.42,"end":680.5,"confidence":0.97261953,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07522634416818619},{"word":"that","start":680.5,"end":680.74,"confidence":0.9982041,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05761781334877014},{"word":"platform","start":680.74,"end":681.24,"confidence":0.7267759,"punctuated_word":"platform,","sentiment":"neutral","sentiment_score":0.04182964935898781},{"word":"into","start":681.77997,"end":682.02,"confidence":0.9992204,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.02763698808848858},{"word":"any","start":682.02,"end":682.26,"confidence":0.9995592,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.065543033182621},{"word":"of","start":682.26,"end":682.42,"confidence":0.97263867,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07073216140270233},{"word":"their","start":682.42,"end":682.58,"confidence":0.8946028,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.05615365877747536},{"word":"ecosystems","start":682.58,"end":683.08,"confidence":0.9499548,"punctuated_word":"ecosystems","sentiment":"neutral","sentiment_score":0.06421364843845367},{"word":"as","start":683.3,"end":683.7,"confidence":0.8989934,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04608425870537758},{"word":"well","start":683.7,"end":684.2,"confidence":0.99741757,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.055842652916908264},{"word":"connect","start":684.66,"end":685.06,"confidence":0.93956226,"punctuated_word":"Connect","sentiment":"neutral","sentiment_score":0.07102106511592865},{"word":"wise","start":685.06,"end":685.38,"confidence":0.8875031,"punctuated_word":"wise,","sentiment":"neutral","sentiment_score":0.07130631804466248},{"word":"we've","start":685.38,"end":685.62,"confidence":0.9884587,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.09230950474739076},{"word":"got","start":685.62,"end":685.77997,"confidence":0.9997869,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.09241941571235655},{"word":"one","start":685.77997,"end":686.02,"confidence":0.9991123,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.061876874417066574},{"word":"partner","start":686.02,"end":686.33997,"confidence":0.9946167,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.07271647453308105},{"word":"who's","start":686.33997,"end":686.805,"confidence":0.841866,"punctuated_word":"who's","sentiment":"neutral","sentiment_score":0.05184392258524895},{"word":"basically","start":687.125,"end":687.625,"confidence":0.99951947,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":0.04563846066594124},{"word":"uses","start":687.685,"end":688.085,"confidence":0.98366565,"punctuated_word":"uses","sentiment":"neutral","sentiment_score":0.05943228304386139},{"word":"that","start":688.085,"end":688.40497,"confidence":0.9864223,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06034759432077408},{"word":"as","start":688.40497,"end":688.725,"confidence":0.9994844,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.06903538852930069},{"word":"his","start":688.725,"end":688.96497,"confidence":0.99478203,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.0667080283164978},{"word":"billing","start":688.96497,"end":689.46497,"confidence":0.9943587,"punctuated_word":"billing","sentiment":"neutral","sentiment_score":0.04650789126753807},{"word":"platform","start":689.52496,"end":690.005,"confidence":0.99984014,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.06676101684570312},{"word":"and","start":690.005,"end":690.40497,"confidence":0.9758316,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0650101900100708},{"word":"manage","start":690.40497,"end":690.805,"confidence":0.7994559,"punctuated_word":"manage","sentiment":"neutral","sentiment_score":0.04050742834806442},{"word":"services","start":690.805,"end":691.305,"confidence":0.99945873,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.039785236120224},{"word":"for","start":692.085,"end":692.245,"confidence":0.96576226,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.08176054805517197},{"word":"his","start":692.245,"end":692.40497,"confidence":0.9909367,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.05645313113927841},{"word":"clients","start":692.40497,"end":692.805,"confidence":0.99885166,"punctuated_word":"clients","sentiment":"neutral","sentiment_score":0.05157756805419922},{"word":"and","start":692.805,"end":692.885,"confidence":0.99247265,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06306013464927673},{"word":"stuff","start":692.885,"end":693.125,"confidence":0.9993734,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":0.05510539188981056},{"word":"like","start":693.125,"end":693.285,"confidence":0.97456205,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.05098462849855423},{"word":"that","start":693.285,"end":693.52496,"confidence":0.9009851,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.06000000983476639},{"word":"so","start":693.52496,"end":693.765,"confidence":0.9961957,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05426938831806183},{"word":"he","start":693.765,"end":694.005,"confidence":0.99595284,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.07320547103881836},{"word":"wants","start":694.005,"end":694.245,"confidence":0.9987204,"punctuated_word":"wants","sentiment":"neutral","sentiment_score":0.07750841975212097},{"word":"a","start":694.245,"end":694.325,"confidence":0.96583563,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09791249781847},{"word":"way","start":694.325,"end":694.565,"confidence":0.9982004,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.10416176915168762},{"word":"where","start":694.565,"end":694.725,"confidence":0.99751663,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.10657735168933868},{"word":"he","start":694.725,"end":694.885,"confidence":0.99646145,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.07749567925930023},{"word":"can","start":694.885,"end":695.045,"confidence":0.9996625,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.10032634437084198},{"word":"bill","start":695.045,"end":695.285,"confidence":0.5129633,"punctuated_word":"bill","sentiment":"neutral","sentiment_score":0.06611518561840057},{"word":"out","start":695.285,"end":695.365,"confidence":0.99905366,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.07445964962244034},{"word":"of","start":695.365,"end":695.52496,"confidence":0.9984275,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06508514285087585},{"word":"that","start":695.52496,"end":695.685,"confidence":0.8703268,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.05911670997738838},{"word":"so","start":695.685,"end":695.845,"confidence":0.9991817,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07659963518381119},{"word":"we've","start":695.845,"end":696.005,"confidence":0.9304978,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.08227336406707764},{"word":"got","start":696.005,"end":696.245,"confidence":0.59750515,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.09437578916549684},{"word":"to","start":696.245,"end":696.325,"confidence":0.90717,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0947331115603447},{"word":"integrate","start":696.325,"end":696.805,"confidence":0.99924064,"punctuated_word":"integrate","sentiment":"neutral","sentiment_score":0.07178986817598343},{"word":"our","start":696.805,"end":697.305,"confidence":0.61521137,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0821562111377716},{"word":"our","start":697.685,"end":697.845,"confidence":0.88365906,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.08336261659860611},{"word":"our","start":697.845,"end":697.925,"confidence":0.60525215,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0908837839961052},{"word":"billing","start":697.925,"end":698.425,"confidence":0.979676,"punctuated_word":"billing","sentiment":"neutral","sentiment_score":0.04675193876028061},{"word":"cdr","start":699.205,"end":699.705,"confidence":0.95272803,"punctuated_word":"CDR","sentiment":"neutral","sentiment_score":0.03860923647880554},{"word":"stuff","start":699.765,"end":700.245,"confidence":0.9936858,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":0.06667789816856384},{"word":"with","start":700.245,"end":700.40497,"confidence":0.9950901,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0757937803864479},{"word":"that","start":700.40497,"end":700.645,"confidence":0.7297499,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.06441403925418854},{"word":"and","start":700.645,"end":700.725,"confidence":0.99884987,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04906123876571655},{"word":"then","start":700.725,"end":701.225,"confidence":0.99036014,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04211708903312683},{"word":"maybe","start":701.285,"end":701.685,"confidence":0.9730482,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.06008170545101166},{"word":"later","start":701.685,"end":702.005,"confidence":0.9596096,"punctuated_word":"later","sentiment":"neutral","sentiment_score":0.0624801367521286},{"word":"on","start":702.005,"end":702.165,"confidence":0.9810182,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.047451093792915344},{"word":"look","start":702.165,"end":702.325,"confidence":0.769881,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.05189135298132896},{"word":"at","start":702.325,"end":702.78,"confidence":0.9956102,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.05669739842414856},{"word":"enabling","start":703.02,"end":703.26,"confidence":0.9970323,"punctuated_word":"enabling","sentiment":"neutral","sentiment_score":0.07242684811353683},{"word":"voice","start":703.26,"end":703.66003,"confidence":0.998966,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.0289764367043972},{"word":"calls","start":703.66003,"end":703.98004,"confidence":0.99738556,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.057277828454971313},{"word":"or","start":703.98004,"end":704.22003,"confidence":0.48604512,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.06290369480848312},{"word":"whatever","start":704.22003,"end":704.62006,"confidence":0.991958,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":0.05747533589601517},{"word":"they","start":704.62006,"end":704.78,"confidence":0.95978266,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.059109166264534},{"word":"wanna","start":704.78,"end":705.02,"confidence":0.7904625,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.060275811702013016},{"word":"do","start":705.02,"end":705.42004,"confidence":0.94686997,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.048956211656332016},{"word":"that's","start":705.42004,"end":705.74005,"confidence":0.90060294,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.037604182958602905},{"word":"down","start":705.74005,"end":705.9,"confidence":0.99933463,"punctuated_word":"down","sentiment":"neutral","sentiment_score":0.042698122560977936},{"word":"the","start":705.9,"end":706.06006,"confidence":0.9974573,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04264459386467934},{"word":"track","start":706.06006,"end":706.30005,"confidence":0.9779793,"punctuated_word":"track,","sentiment":"neutral","sentiment_score":0.04212620109319687},{"word":"i","start":706.30005,"end":706.46,"confidence":0.99784064,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05079055577516556},{"word":"guess","start":706.46,"end":706.96,"confidence":0.99838597,"punctuated_word":"guess.","sentiment":"neutral","sentiment_score":0.04695141687989235},{"word":"yeah","start":707.58,"end":707.82,"confidence":0.9709759,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05986504256725311},{"word":"and","start":707.82,"end":708.06006,"confidence":0.89609635,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08920738846063614},{"word":"gohighlevel","start":708.06006,"end":708.56006,"confidence":0.774152,"punctuated_word":"GoHighLevel","sentiment":"neutral","sentiment_score":0.10504613816738129},{"word":"is","start":709.02,"end":709.18005,"confidence":0.9973768,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1162060797214508},{"word":"just","start":709.18005,"end":709.68005,"confidence":0.99451643,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09845508635044098},{"word":"pretty","start":709.82,"end":710.14,"confidence":0.9858568,"punctuated_word":"pretty","sentiment":"neutral","sentiment_score":0.12801098823547363},{"word":"much","start":710.14,"end":710.30005,"confidence":0.99990475,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.1062987893819809},{"word":"the","start":710.30005,"end":710.38,"confidence":0.99919206,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.12576758861541748},{"word":"same","start":710.38,"end":710.62006,"confidence":0.9998696,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.10877028852701189},{"word":"thing","start":710.62006,"end":710.86005,"confidence":0.7686654,"punctuated_word":"thing,","sentiment":"neutral","sentiment_score":0.10348883271217346},{"word":"like","start":710.86005,"end":711.18005,"confidence":0.71400636,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.09376509487628935},{"word":"another","start":711.18005,"end":711.68005,"confidence":0.52092785,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.0975453108549118},{"word":"database","start":711.9,"end":712.4,"confidence":0.9975057,"punctuated_word":"database","sentiment":"neutral","sentiment_score":0.09585052728652954},{"word":"that","start":712.46,"end":712.96,"confidence":0.7686462,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.1001484915614128},{"word":"if","start":713.74005,"end":713.9,"confidence":0.4970498,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.11926150321960448},{"word":"you're","start":713.9,"end":714.06006,"confidence":0.91032773,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.08219635486602783},{"word":"an","start":714.06006,"end":714.22003,"confidence":0.5668055,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08428335189819336},{"word":"incoming","start":714.22003,"end":714.62006,"confidence":0.99959,"punctuated_word":"incoming","sentiment":"neutral","sentiment_score":0.06323818862438202},{"word":"call","start":714.62006,"end":714.86005,"confidence":0.9797677,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.0852770060300827},{"word":"it","start":714.86005,"end":715.10004,"confidence":0.9975217,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.1185692623257637},{"word":"knows","start":715.10004,"end":715.60004,"confidence":0.9993537,"punctuated_word":"knows","sentiment":"neutral","sentiment_score":0.08793177455663681},{"word":"who","start":715.865,"end":715.94495,"confidence":0.9984168,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.06531301140785217},{"word":"in","start":715.94495,"end":716.185,"confidence":0.97489727,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0738370344042778},{"word":"your","start":716.185,"end":716.26495,"confidence":0.99861515,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.09339307993650436},{"word":"contact","start":716.26495,"end":716.665,"confidence":0.99949026,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":0.05146205797791481},{"word":"list","start":716.665,"end":716.90497,"confidence":0.9977946,"punctuated_word":"list","sentiment":"neutral","sentiment_score":0.07501600682735443},{"word":"is","start":716.90497,"end":717.14496,"confidence":0.985727,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08511275053024292},{"word":"calling","start":717.14496,"end":717.46497,"confidence":0.99949133,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.05605977401137352},{"word":"from","start":717.46497,"end":717.96497,"confidence":0.93673,"punctuated_word":"from.","sentiment":"neutral","sentiment_score":0.08990372717380524},{"word":"and","start":718.02496,"end":718.26495,"confidence":0.9983626,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.11181288212537766},{"word":"then","start":718.26495,"end":718.50494,"confidence":0.9973399,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.11180983483791351},{"word":"it","start":718.50494,"end":718.82495,"confidence":0.73403627,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.14231181144714355},{"word":"also","start":718.82495,"end":719.065,"confidence":0.5315051,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.09955453872680664},{"word":"creates","start":719.065,"end":719.46497,"confidence":0.917313,"punctuated_word":"creates","sentiment":"neutral","sentiment_score":0.09817224740982056},{"word":"notes","start":719.46497,"end":719.785,"confidence":0.6459291,"punctuated_word":"notes,","sentiment":"neutral","sentiment_score":0.07450368255376816},{"word":"does","start":719.785,"end":720.02496,"confidence":0.6252955,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.1010126993060112},{"word":"transcription","start":720.02496,"end":720.52496,"confidence":0.8373753,"punctuated_word":"transcription,","sentiment":"neutral","sentiment_score":0.07096398621797562},{"word":"and","start":720.665,"end":720.82495,"confidence":0.9987923,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07349676638841629},{"word":"saves","start":720.82495,"end":720.985,"confidence":0.8555108,"punctuated_word":"saves","sentiment":"neutral","sentiment_score":0.08735860884189606},{"word":"it","start":720.985,"end":721.14496,"confidence":0.986251,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09576886892318726},{"word":"back","start":721.14496,"end":721.305,"confidence":0.99970335,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0936202108860016},{"word":"into","start":721.305,"end":721.625,"confidence":0.99533856,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.08519379049539566},{"word":"the","start":721.625,"end":721.785,"confidence":0.9971783,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09790243953466415},{"word":"database","start":721.785,"end":722.285,"confidence":0.9307308,"punctuated_word":"database.","sentiment":"neutral","sentiment_score":0.06542352586984634},{"word":"so","start":723.065,"end":723.565,"confidence":0.6627737,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07281426340341568},{"word":"that","start":724.345,"end":724.58496,"confidence":0.46007338,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05361529439687729},{"word":"level","start":724.58496,"end":724.985,"confidence":0.8510438,"punctuated_word":"level","sentiment":"neutral","sentiment_score":0.01741628348827362},{"word":"that","start":724.985,"end":725.225,"confidence":0.9178667,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03743692860007286},{"word":"level","start":725.225,"end":725.545,"confidence":0.9976192,"punctuated_word":"level","sentiment":"neutral","sentiment_score":0.00901365652680397},{"word":"of","start":725.545,"end":725.625,"confidence":0.98576605,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.029847420752048492},{"word":"integration","start":725.625,"end":726.125,"confidence":0.9603151,"punctuated_word":"integration.","sentiment":"neutral","sentiment_score":0.018612168729305267},{"word":"so","start":726.26495,"end":726.76495,"confidence":0.99444336,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06427924335002899},{"word":"basically","start":726.90497,"end":727.38495,"confidence":0.7876256,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":0.06489326059818268},{"word":"capturing","start":727.38495,"end":727.785,"confidence":0.78286576,"punctuated_word":"capturing","sentiment":"neutral","sentiment_score":0.07297718524932861},{"word":"every","start":727.785,"end":728.105,"confidence":0.9946201,"punctuated_word":"every","sentiment":"neutral","sentiment_score":0.0660996288061142},{"word":"phone","start":728.105,"end":728.345,"confidence":0.9994098,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.031643521040678024},{"word":"call","start":728.345,"end":728.845,"confidence":0.98925817,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.06616241484880447},{"word":"making","start":729.065,"end":729.38495,"confidence":0.99965334,"punctuated_word":"making","sentiment":"neutral","sentiment_score":0.09131947159767152},{"word":"a","start":729.38495,"end":729.46497,"confidence":0.99851626,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08046035468578339},{"word":"record","start":729.46497,"end":729.865,"confidence":0.99676573,"punctuated_word":"record","sentiment":"neutral","sentiment_score":0.03965577483177185},{"word":"of","start":729.865,"end":730.02496,"confidence":0.99926263,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07431672513484955},{"word":"it","start":730.02496,"end":730.26495,"confidence":0.98610044,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.06893819570541382},{"word":"entering","start":730.26495,"end":730.76495,"confidence":0.97902197,"punctuated_word":"entering","sentiment":"neutral","sentiment_score":0.05188969895243645},{"word":"the","start":730.82495,"end":730.985,"confidence":0.8225622,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0730452835559845},{"word":"database","start":730.985,"end":731.485,"confidence":0.94893384,"punctuated_word":"database,","sentiment":"neutral","sentiment_score":0.054948873817920685},{"word":"and","start":731.92,"end":732.08,"confidence":0.9995809,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08480586856603622},{"word":"it's","start":732.08,"end":732.24,"confidence":0.9906634,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.08328109979629517},{"word":"a","start":732.24,"end":732.4,"confidence":0.9962302,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10589954257011414},{"word":"searchable","start":732.4,"end":732.9,"confidence":0.9851216,"punctuated_word":"searchable","sentiment":"neutral","sentiment_score":0.08921584486961365},{"word":"artifact","start":732.96,"end":733.36,"confidence":0.974404,"punctuated_word":"artifact","sentiment":"neutral","sentiment_score":0.05455566570162773},{"word":"on","start":733.36,"end":733.52,"confidence":0.99881506,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.09238793700933456},{"word":"their","start":733.52,"end":733.84,"confidence":0.8875377,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.05995037034153938},{"word":"on","start":733.84,"end":734.0,"confidence":0.9756881,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.0916571095585823},{"word":"their","start":734.0,"end":734.32,"confidence":0.999342,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.06445372104644775},{"word":"system","start":734.32,"end":734.72003,"confidence":0.7804529,"punctuated_word":"system.","sentiment":"neutral","sentiment_score":0.05446840450167656},{"word":"you","start":734.72003,"end":734.88,"confidence":0.59003353,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.024441732093691822},{"word":"know","start":734.88,"end":735.2,"confidence":0.90739775,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":0.04003315046429634},{"word":"yeah","start":735.2,"end":735.7,"confidence":0.8439301,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0954747200012207},{"word":"it","start":741.36,"end":741.52,"confidence":0.880211,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.11719255894422533},{"word":"is","start":741.52,"end":742.02,"confidence":0.9781872,"punctuated_word":"is.","sentiment":"neutral","sentiment_score":0.11002444475889206},{"word":"it","start":742.08,"end":742.32,"confidence":0.8471482,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.04772501438856125},{"word":"is","start":742.32,"end":742.82,"confidence":0.99609315,"punctuated_word":"is.","sentiment":"neutral","sentiment_score":0.05867881700396538},{"word":"perfect","start":745.28,"end":745.78,"confidence":0.9613656,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.4376562237739563},{"word":"please","start":747.975,"end":748.375,"confidence":0.35087457,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.14713671803474426},{"word":"do","start":748.375,"end":748.615,"confidence":0.97838223,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.16219717264175415},{"word":"yeah","start":748.615,"end":748.855,"confidence":0.87815994,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13999241590499878},{"word":"please","start":748.855,"end":748.935,"confidence":0.9925248,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.1662926822900772},{"word":"do","start":748.935,"end":749.015,"confidence":0.9969697,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.13891978561878204},{"word":"yeah","start":749.015,"end":749.095,"confidence":0.7095163,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09759864956140518},{"word":"please","start":749.095,"end":749.175,"confidence":0.5092384,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.13150064647197723},{"word":"do","start":749.175,"end":749.65497,"confidence":0.9951795,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.11760186403989792},{"word":"yeah","start":749.65497,"end":750.15497,"confidence":0.7074429,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1140623390674591},{"word":"forward","start":750.295,"end":750.695,"confidence":0.41446683,"punctuated_word":"Forward","sentiment":"neutral","sentiment_score":0.1355239748954773},{"word":"him","start":750.695,"end":750.855,"confidence":0.80762017,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":0.12170244753360748},{"word":"yep","start":750.855,"end":751.335,"confidence":0.98287404,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.15356239676475525},{"word":"not","start":751.335,"end":751.575,"confidence":0.99195224,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.2681758999824524},{"word":"a","start":751.575,"end":751.65497,"confidence":0.99933654,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2070102095603943},{"word":"problem","start":751.65497,"end":752.055,"confidence":0.9977158,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.26131579279899597},{"word":"yep","start":752.055,"end":752.455,"confidence":0.8441967,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2171507179737091},{"word":"easy","start":752.455,"end":752.955,"confidence":0.9803965,"punctuated_word":"Easy.","sentiment":"neutral","sentiment_score":0.21850119531154633},{"word":"yeah","start":755.175,"end":755.495,"confidence":0.996596,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.26953667402267456},{"word":"cool","start":755.495,"end":755.895,"confidence":0.9993671,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.3937619626522064},{"word":"alright","start":755.895,"end":756.295,"confidence":0.9946154,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2430427521467209},{"word":"i'll","start":756.295,"end":756.455,"confidence":0.9998648,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.23308239877223969},{"word":"let","start":756.455,"end":756.615,"confidence":0.9997013,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.22158609330654144},{"word":"you","start":756.615,"end":756.77496,"confidence":0.99990845,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18712370097637177},{"word":"go","start":756.77496,"end":757.27496,"confidence":0.9749205,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":0.220537468791008},{"word":"if","start":757.415,"end":757.65497,"confidence":0.86354357,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.173158660531044},{"word":"you","start":757.65497,"end":757.815,"confidence":0.9999387,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1304861307144165},{"word":"need","start":757.815,"end":758.055,"confidence":0.9997354,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.12596778571605682},{"word":"help","start":758.055,"end":758.295,"confidence":0.9990804,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.1297220140695572},{"word":"tomorrow","start":758.295,"end":758.615,"confidence":0.99735093,"punctuated_word":"tomorrow","sentiment":"neutral","sentiment_score":0.22026672959327695},{"word":"to","start":758.615,"end":758.77496,"confidence":0.97260916,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13245610892772677},{"word":"move","start":758.77496,"end":759.015,"confidence":0.99943167,"punctuated_word":"move","sentiment":"neutral","sentiment_score":0.146520733833313},{"word":"the","start":759.015,"end":759.175,"confidence":0.99914503,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11816922575235368},{"word":"numbers","start":759.175,"end":759.495,"confidence":0.99963427,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.14576123654842377},{"word":"into","start":759.495,"end":759.815,"confidence":0.9923064,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.1488269716501236},{"word":"the","start":759.815,"end":759.975,"confidence":0.9955734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15680111944675446},{"word":"account","start":759.975,"end":760.475,"confidence":0.99994683,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.137359157204628},{"word":"under","start":760.72,"end":760.96,"confidence":0.96232224,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.12670983374118805},{"word":"under","start":760.96,"end":761.04,"confidence":0.903421,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.17380894720554352},{"word":"the","start":761.04,"end":761.2,"confidence":0.99903935,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.18182985484600067},{"word":"new","start":761.2,"end":761.52,"confidence":0.99814725,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.174017995595932},{"word":"sip","start":761.52,"end":761.68,"confidence":0.8571321,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":0.14212915301322937},{"word":"trunk","start":761.68,"end":761.92,"confidence":0.96458155,"punctuated_word":"trunk","sentiment":"neutral","sentiment_score":0.13409413397312164},{"word":"that","start":761.92,"end":762.08,"confidence":0.9976978,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.17314808070659635},{"word":"you'll","start":762.08,"end":762.24,"confidence":0.92218167,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.1494268774986267},{"word":"create","start":762.24,"end":762.74,"confidence":0.78810656,"punctuated_word":"create,","sentiment":"neutral","sentiment_score":0.15139365196228027},{"word":"if","start":763.52,"end":763.68,"confidence":0.7894719,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.15150180459022522},{"word":"you","start":763.68,"end":763.76,"confidence":0.9930621,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09273412823677064},{"word":"get","start":763.76,"end":763.92,"confidence":0.9103616,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.08562208712100983},{"word":"stuck","start":763.92,"end":764.32,"confidence":0.72529274,"punctuated_word":"stuck,","sentiment":"neutral","sentiment_score":0.09485454857349396},{"word":"just","start":764.32,"end":764.56,"confidence":0.99824345,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.10510213673114777},{"word":"give","start":764.56,"end":764.72,"confidence":0.9991233,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.0881563127040863},{"word":"me","start":764.72,"end":764.88,"confidence":0.999622,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.09941889345645905},{"word":"a","start":764.88,"end":764.96,"confidence":0.9956536,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09882301092147829},{"word":"call","start":764.96,"end":765.2,"confidence":0.9248238,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.09906797111034392},{"word":"i'll","start":765.2,"end":765.52,"confidence":0.9951464,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.09614221751689912},{"word":"i'll","start":765.52,"end":765.6,"confidence":0.8740227,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2349590510129929},{"word":"be","start":765.6,"end":765.84,"confidence":0.99901795,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.2147402316331863},{"word":"available","start":765.84,"end":766.32,"confidence":0.9979411,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.2168452888727188},{"word":"tomorrow","start":766.32,"end":766.82,"confidence":0.736726,"punctuated_word":"tomorrow.","sentiment":"neutral","sentiment_score":0.1450931876897812},{"word":"yeah","start":767.52,"end":767.92,"confidence":0.95331514,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05166720598936081},{"word":"okay","start":767.92,"end":768.42,"confidence":0.9976655,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04525157809257507},{"word":"alright","start":768.48,"end":768.88,"confidence":0.9513417,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.11562301218509674},{"word":"alright","start":768.88,"end":769.27997,"confidence":0.9384159,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13660043478012085},{"word":"see","start":769.27997,"end":769.44,"confidence":0.80551314,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.25039103627204895},{"word":"you","start":769.44,"end":769.6,"confidence":0.9243374,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.15169376134872437},{"word":"con","start":769.6,"end":769.92,"confidence":0.6120168,"punctuated_word":"Con.","sentiment":"neutral","sentiment_score":0.09606828540563583},{"word":"take","start":769.92,"end":770.16,"confidence":0.9715486,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.0628775954246521},{"word":"care","start":770.16,"end":770.66,"confidence":0.9978094,"punctuated_word":"care.","sentiment":"neutral","sentiment_score":0.07603206485509872},{"word":"alright","start":771.27997,"end":771.68,"confidence":0.71117675,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.09071000665426254},{"word":"yeah","start":771.68,"end":772.0,"confidence":0.9491464,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0823921412229538},{"word":"bye","start":772.0,"end":772.5,"confidence":0.99380493,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.10749805718660356}],"paragraphs":{"transcript":"\nSean, you and following up on the setup of the hub. Hey, Connor. It's Sean. How are you? Good.\n\nI've got everything you need to get going. I just wanted to know if you do you need help to set up a three CX side of things or go through the hub? Sean from Comstock. No. Good.\n\nYou got it. Yeah. It's all good. Oh, sorry, No. I apologize.\n\nYep. Okay. Yeah. Fair enough. Okay.\n\nIf you need any further help, let me know. But what you need to do is yep. Yep. No. There's you mean the the cloud phone system?\n\nYeah. You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system. You just need to create a SIP trunk and then hand over the credentials as you say. But there's one step in between. Yeah.\n\nYep. Yep. That's it. Yep. So there's there's a couple of ways we can do it.\n\nIt's $4.50 per extension and then pay as you go rates as per the rate card, or we look at an unlimited offering where I think it's like $15, $14, x GST, include include includes the softphone and includes the the PBX license, the cloud the cloud license per extension. The sorry. The the later one? No. The the not pay as you go.\n\nPay as you go. Yeah. Yeah. That's easy. Yeah.\n\nThe only thing you gotta do is with with the SIP trunk, once you create it, you still need to assign the numbers to that trunk so it's available. So right now, the the numbers are just available inside your entire account when you log in. I'm happy to spend a bit of time with you if you need to. Yeah. If you I've got a meeting at eleven.\n\nIf you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time. Otherwise no. That's cool. Yeah. Okay.\n\nLet me know. Let me know what time. Just jump on. It'll take, like, two minutes. That's all it takes.\n\nYeah. Alright. If you need help, let me know. Okay? But, yeah, they should be yep.\n\nMhmm. Mhmm. Yeah. Yep. Yeah.\n\nYeah. In terms of the big vendors and all that stuff. Yeah. Look, to be brutally honest, I well, I used to work at Vocus. Right?\n\nSo we were pushing a lot of BroadSoft back then. And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much dev on the BroadSoft side. And then they pushed it all into Webex and stuff. So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff. And they'll play in particular markets on that.\n\nBut it it really depends where like, who you're targeting, I really reckon at the end of the day. If you're going for small to medium business, they don't need an enterprise solution. If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know. And you don't need the big names behind it. Once they experience just making a phone call that work mhmm.\n\nYeah. Like feature to feature wise. Mhmm. Correct. But I guess what you want to work with is someone that's proactive in development of of customized features.\n\nIntegration is key. So maybe, you know, not just selling dial tone at the end of the day. You're you're selling, the ability to integrate with their business workflows as well. So if they have a particular CRM or an ERP system, then we try to integrate voice or SMS with that. Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order as well.\n\nSo you wanna use AI with voice or SMS somehow and complement yeah. And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well. They can do other things than just make a phone call. Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well. So that that's the push for where we see an edge, where we wanna play in.\n\nAnd we'll help our partners develop solutions, product sets, feature sets, whatever around that sort of development. Yeah. So I don't think the big boys in town can play with do that integration well. And if they do, they're gonna move so slowly with it. And it's not a it's not a it's not a demand set for them.\n\nYou know what I mean? They just take care of large enterprise, and that's what they do best. But for us, it gives us yeah. It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey. So it's just not just about dial tone anymore.\n\nIt's about making that phone call more intelligible, understanding the results from that call, and then feeding it back into a process where you help improve the business, really, ultimately. Yep. Yep. Yep. That's that's exactly right.\n\nYeah. People wanna pay less, but will they wanna get more out of it? And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit. So what you wanna do is try to yeah. That's right.\n\nIt's the same sort of feature, possibly the same experience, but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs. There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider. So there's redundancy in mind. Like, there's a whole bunch of other things from the network level downwards.\n\nBut then on top of that, the application layer, the software stack, the databases need to talk to each other properly, the failover, all that sort of stuff. So we've engineered everything ourselves from the ground up. We've got all access to our code. Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major patch or upgrade or update.\n\nYou know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it. But everything's been totally reliable reliable. My my our main developer is Daniel himself.\n\nHe'll you'll see him next week, and they'll call next Friday. So we'll do it. Yeah. So he's the main lead developer. He's built everything pretty much.\n\nAnd then he's outsource his bits and pieces when he needs to. Cool. Yeah. I mean Yeah. Perfect.\n\nYep. That'd be good to meet up. Yeah. Absolutely. We wanna start pushing more of this AI stuff, and this is only, like, the the first step into it.\n\nSo there's gonna be a lot more to come out of this. So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess, for us. Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system. They're just selling this dial tone right now. So we wanna get away from that and just integrate, innovate as well and do a whole bunch of things there.\n\nNo. Yeah. And we've done a few integrations already with, like, go go high level. We're doing ConnectWise at the moment for another partner. Yeah.\n\nA whole bunch of other Odoo. So we're integrating into particular management systems. So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff. It's an open source thing. O d double o, look them up.\n\nI think what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff. So integrating voice and SMS into in that platform, into any of their ecosystems as well. Connect wise, we've got one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that. So he wants a way where he can bill out of that. So we've got to integrate our our our billing CDR stuff with that, and then maybe later on look at enabling voice calls or whatever they wanna do.\n\nThat's down the track, I guess. Yeah. And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from. And then it also creates notes, does transcription, and saves it back into the database. So that level that level of integration.\n\nSo basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system. You know? Yeah. It is. It is.\n\nPerfect. Please do. Yeah. Please do. Yeah.\n\nPlease do. Yeah. Forward him. Yep. Not a problem.\n\nYep. Easy. Yeah. Cool. Alright.\n\nI'll let you go. If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get stuck, just give me a call. I'll I'll be available tomorrow. Yeah. Okay.\n\nAlright. Alright. See you, Con. Take care. Alright.\n\nYeah. Bye.","paragraphs":[{"sentences":[{"text":"Sean, you and following up on the setup of the hub.","start":6.16,"end":10.9,"sentiment":"neutral","sentiment_score":0.08270365744829178},{"text":"Hey, Connor.","start":31.259998,"end":31.9,"sentiment":"neutral","sentiment_score":0.1595703288912773},{"text":"It's Sean.","start":31.9,"end":32.46,"sentiment":"neutral","sentiment_score":0.16306455433368683},{"text":"How are you?","start":32.46,"end":33.36,"sentiment":"neutral","sentiment_score":0.15922726194063822},{"text":"Good.","start":35.5,"end":35.98,"sentiment":"positive","sentiment_score":0.5779694318771362}],"sentiment":"neutral","sentiment_score":0.1374032218989573,"num_words":19,"start":6.16,"end":35.98},{"sentences":[{"text":"I've got everything you need to get going.","start":35.98,"end":38.14,"sentiment":"positive","sentiment_score":0.5743695423007011},{"text":"I just wanted to know if you do you need help to set up a three CX side of things or go through the hub?","start":38.14,"end":44.565002,"sentiment":"neutral","sentiment_score":0.10550516813993455},{"text":"Sean from Comstock.","start":48.945,"end":50.005,"sentiment":"neutral","sentiment_score":-0.010962703575690588},{"text":"No.","start":55.86,"end":56.1,"sentiment":"neutral","sentiment_score":-0.15140113234519958},{"text":"Good.","start":56.1,"end":56.6,"sentiment":"neutral","sentiment_score":-0.006796702742576599}],"sentiment":"neutral","sentiment_score":0.1853026209497138,"num_words":38,"start":35.98,"end":56.6},{"sentences":[{"text":"You got it.","start":61.46,"end":62.44,"sentiment":"neutral","sentiment_score":-0.05185599811375141},{"text":"Yeah.","start":62.58,"end":62.739998,"sentiment":"neutral","sentiment_score":-0.04942244663834572},{"text":"It's all good.","start":62.739998,"end":63.64,"sentiment":"neutral","sentiment_score":-0.038266876712441444},{"text":"Oh, sorry, No.","start":66.020004,"end":68.425,"sentiment":"neutral","sentiment_score":-0.09510364383459091},{"text":"I apologize.","start":68.425,"end":69.005005,"sentiment":"neutral","sentiment_score":-0.144648939371109}],"sentiment":"neutral","sentiment_score":-0.07453332344690959,"num_words":12,"start":61.46,"end":69.005005},{"sentences":[{"text":"Yep.","start":72.265,"end":72.745,"sentiment":"neutral","sentiment_score":-0.032460324466228485},{"text":"Okay.","start":72.745,"end":73.245,"sentiment":"neutral","sentiment_score":-0.05700002238154411},{"text":"Yeah.","start":76.105,"end":76.605,"sentiment":"neutral","sentiment_score":-0.009137382730841637},{"text":"Fair enough.","start":76.825005,"end":77.465004,"sentiment":"neutral","sentiment_score":0.06813563406467438},{"text":"Okay.","start":77.465004,"end":77.705,"sentiment":"neutral","sentiment_score":0.04394832253456116}],"sentiment":"neutral","sentiment_score":0.013603643514215946,"num_words":6,"start":72.265,"end":77.705},{"sentences":[{"text":"If you need any further help, let me know.","start":77.705,"end":80.125,"sentiment":"neutral","sentiment_score":0.03461395866341061},{"text":"But what you need to do is yep.","start":81.18,"end":84.0,"sentiment":"neutral","sentiment_score":0.02253469335846603},{"text":"Yep.","start":87.18,"end":87.68,"sentiment":"neutral","sentiment_score":0.035165488719940186},{"text":"No.","start":92.86,"end":93.18,"sentiment":"neutral","sentiment_score":-0.08002975583076477},{"text":"There's you mean the the cloud phone system?","start":93.18,"end":95.715004,"sentiment":"neutral","sentiment_score":-0.04054240440018475}],"sentiment":"neutral","sentiment_score":0.0045407286120785605,"num_words":27,"start":77.705,"end":95.715004},{"sentences":[{"text":"Yeah.","start":98.095,"end":98.495,"sentiment":"neutral","sentiment_score":0.024252690374851227},{"text":"You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system.","start":98.495,"end":105.395004,"sentiment":"neutral","sentiment_score":0.017479811888188125},{"text":"You just need to create a SIP trunk and then hand over the credentials as you say.","start":105.455,"end":109.82,"sentiment":"neutral","sentiment_score":0.029746096855139032},{"text":"But there's one step in between.","start":110.2,"end":111.9,"sentiment":"neutral","sentiment_score":0.23179897914330164},{"text":"Yeah.","start":114.76,"end":114.84,"sentiment":"neutral","sentiment_score":0.05567483603954315}],"sentiment":"neutral","sentiment_score":0.05168891745722956,"num_words":45,"start":98.095,"end":114.84},{"sentences":[{"text":"Yep.","start":114.84,"end":115.34,"sentiment":"neutral","sentiment_score":0.048341915011405945},{"text":"Yep.","start":118.2,"end":118.6,"sentiment":"neutral","sentiment_score":0.05380247160792351},{"text":"That's it.","start":118.6,"end":119.34,"sentiment":"neutral","sentiment_score":0.06487919017672539},{"text":"Yep.","start":121.479996,"end":121.979996,"sentiment":"neutral","sentiment_score":0.04631927236914635},{"text":"So there's there's a couple of ways we can do it.","start":126.385,"end":129.185,"sentiment":"neutral","sentiment_score":0.06817919727076184}],"sentiment":"neutral","sentiment_score":0.06426207558251917,"num_words":16,"start":114.84,"end":129.185},{"sentences":[{"text":"It's $4.50 per extension and then pay as you go rates as per the rate card, or we look at an unlimited offering where I think it's like $15, $14, x GST, include include includes the softphone and includes the the PBX license, the cloud the cloud license per extension.","start":129.185,"end":149.93999,"sentiment":"neutral","sentiment_score":0.04613805815577507},{"text":"The sorry.","start":151.84,"end":152.48,"sentiment":"neutral","sentiment_score":-0.012649855110794306},{"text":"The the later one?","start":152.48,"end":153.935,"sentiment":"neutral","sentiment_score":-0.019708497682586312},{"text":"No.","start":155.27501,"end":155.455,"sentiment":"neutral","sentiment_score":-0.06048453226685524},{"text":"The the not pay as you go.","start":155.455,"end":157.035,"sentiment":"neutral","sentiment_score":-0.010246086865663528}],"sentiment":"neutral","sentiment_score":0.032352532289223745,"num_words":64,"start":129.185,"end":157.035},{"sentences":[{"text":"Pay as you go.","start":157.035,"end":157.935,"sentiment":"neutral","sentiment_score":0.009159872541204095},{"text":"Yeah.","start":158.55501,"end":158.875,"sentiment":"neutral","sentiment_score":0.11121492087841034},{"text":"Yeah.","start":158.875,"end":159.115,"sentiment":"neutral","sentiment_score":0.1398129761219025},{"text":"That's easy.","start":159.115,"end":159.755,"sentiment":"neutral","sentiment_score":0.28178003430366516},{"text":"Yeah.","start":159.755,"end":160.255,"sentiment":"neutral","sentiment_score":0.09019704163074492}],"sentiment":"neutral","sentiment_score":0.10460272193368939,"num_words":9,"start":157.035,"end":160.255},{"sentences":[{"text":"The only thing you gotta do is with with the SIP trunk, once you create it, you still need to assign the numbers to that trunk so it's available.","start":160.55501,"end":170.23999,"sentiment":"neutral","sentiment_score":0.04725805920516622},{"text":"So right now, the the numbers are just available inside your entire account when you log in.","start":170.7,"end":176.31999,"sentiment":"neutral","sentiment_score":0.08548705981058233},{"text":"I'm happy to spend a bit of time with you if you need to.","start":176.45999,"end":179.12,"sentiment":"neutral","sentiment_score":0.21310187663350785},{"text":"Yeah.","start":180.45999,"end":180.95999,"sentiment":"neutral","sentiment_score":0.07466836273670197},{"text":"If you I've got a meeting at eleven.","start":181.26,"end":183.335,"sentiment":"neutral","sentiment_score":0.1319885216653347}],"sentiment":"neutral","sentiment_score":0.10054734119794508,"num_words":69,"start":160.55501,"end":183.335},{"sentences":[{"text":"If you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time.","start":183.335,"end":190.235,"sentiment":"neutral","sentiment_score":0.24378030188381672},{"text":"Otherwise no.","start":190.615,"end":193.655,"sentiment":"neutral","sentiment_score":-0.0886286050081253},{"text":"That's cool.","start":193.655,"end":194.395,"sentiment":"neutral","sentiment_score":0.11937815207056701},{"text":"Yeah.","start":196.13501,"end":196.375,"sentiment":"neutral","sentiment_score":0.13488095998764038},{"text":"Okay.","start":196.375,"end":196.695,"sentiment":"neutral","sentiment_score":0.05402067303657532}],"sentiment":"neutral","sentiment_score":0.20812497587929316,"num_words":34,"start":183.335,"end":196.695},{"sentences":[{"text":"Let me know.","start":196.695,"end":197.25,"sentiment":"neutral","sentiment_score":0.04126783708731333},{"text":"Let me know what time.","start":197.33,"end":198.23,"sentiment":"neutral","sentiment_score":0.03366882242262363},{"text":"Just jump on.","start":198.61,"end":199.49,"sentiment":"neutral","sentiment_score":0.043475055446227394},{"text":"It'll take, like, two minutes.","start":199.49,"end":200.53,"sentiment":"neutral","sentiment_score":0.05239303410053253},{"text":"That's all it takes.","start":200.53,"end":201.51,"sentiment":"neutral","sentiment_score":0.05204279348254204}],"sentiment":"neutral","sentiment_score":0.04463545670732856,"num_words":20,"start":196.695,"end":201.51},{"sentences":[{"text":"Yeah.","start":202.53,"end":202.77,"sentiment":"neutral","sentiment_score":0.06601043045520782},{"text":"Alright.","start":202.77,"end":203.09,"sentiment":"neutral","sentiment_score":0.145603746175766},{"text":"If you need help, let me know.","start":203.09,"end":204.13,"sentiment":"neutral","sentiment_score":0.12868758823190415},{"text":"Okay?","start":204.13,"end":204.45,"sentiment":"neutral","sentiment_score":0.07899124920368195},{"text":"But, yeah, they should be yep.","start":204.45,"end":206.71,"sentiment":"neutral","sentiment_score":0.04982395097613335}],"sentiment":"neutral","sentiment_score":0.09314764058217406,"num_words":16,"start":202.53,"end":206.71},{"sentences":[{"text":"Mhmm.","start":207.17,"end":207.67,"sentiment":"neutral","sentiment_score":0.01592770218849182},{"text":"Mhmm.","start":208.85,"end":208.93,"sentiment":"neutral","sentiment_score":0.005075670778751373},{"text":"Yeah.","start":208.93,"end":209.43,"sentiment":"neutral","sentiment_score":0.017077233642339706},{"text":"Yep.","start":211.89,"end":212.205,"sentiment":"neutral","sentiment_score":0.05065491795539856},{"text":"Yeah.","start":223.645,"end":224.145,"sentiment":"neutral","sentiment_score":-0.029761310666799545}],"sentiment":"neutral","sentiment_score":0.011794842779636383,"num_words":5,"start":207.17,"end":224.145},{"sentences":[{"text":"Yeah.","start":234.78,"end":235.28,"sentiment":"neutral","sentiment_score":-0.06860619783401489},{"text":"In terms of the big vendors and all that stuff.","start":236.06,"end":238.16,"sentiment":"neutral","sentiment_score":-0.07392357029020787},{"text":"Yeah.","start":241.885,"end":242.36499,"sentiment":"neutral","sentiment_score":0.003154223784804344},{"text":"Look, to be brutally honest, I well, I used to work at Vocus.","start":242.36499,"end":248.14499,"sentiment":"neutral","sentiment_score":-0.026327659805806782},{"text":"Right?","start":248.765,"end":249.00499,"sentiment":"neutral","sentiment_score":0.006126707419753075}],"sentiment":"neutral","sentiment_score":-0.04387771334642401,"num_words":26,"start":234.78,"end":249.00499},{"sentences":[{"text":"So we were pushing a lot of BroadSoft back then.","start":249.00499,"end":252.14499,"sentiment":"neutral","sentiment_score":-0.0025909576565027238},{"text":"And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much dev on the BroadSoft side.","start":252.29001,"end":258.63,"sentiment":"neutral","sentiment_score":-0.024041722812082455},{"text":"And then they pushed it all into Webex and stuff.","start":258.85,"end":261.17,"sentiment":"neutral","sentiment_score":0.005803172290325165},{"text":"So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff.","start":261.17,"end":271.375,"sentiment":"neutral","sentiment_score":0.03604473013963018},{"text":"And they'll play in particular markets on that.","start":271.375,"end":273.375,"sentiment":"neutral","sentiment_score":0.04220449971035123}],"sentiment":"neutral","sentiment_score":0.01253911714221156,"num_words":86,"start":249.00499,"end":273.375},{"sentences":[{"text":"But it it really depends where like, who you're targeting, I really reckon at the end of the day.","start":273.375,"end":278.25497,"sentiment":"neutral","sentiment_score":-0.0913402489141414},{"text":"If you're going for small to medium business, they don't need an enterprise solution.","start":278.25497,"end":282.115,"sentiment":"neutral","sentiment_score":-0.07434133253991604},{"text":"If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know.","start":283.50998,"end":300.315,"sentiment":"neutral","sentiment_score":0.24359427251749569},{"text":"And you don't need the big names behind it.","start":300.315,"end":302.575,"sentiment":"neutral","sentiment_score":0.13872551255755955},{"text":"Once they experience just making a phone call that work mhmm.","start":302.875,"end":308.71503,"sentiment":"neutral","sentiment_score":0.1530177349394018}],"sentiment":"neutral","sentiment_score":0.11344105689501276,"num_words":98,"start":273.375,"end":308.71503},{"sentences":[{"text":"Yeah.","start":308.71503,"end":309.11502,"sentiment":"neutral","sentiment_score":0.07236054539680481},{"text":"Like feature to feature wise.","start":309.11502,"end":310.77,"sentiment":"neutral","sentiment_score":0.08392010033130645},{"text":"Mhmm.","start":312.12997,"end":312.62997,"sentiment":"neutral","sentiment_score":0.08611591905355453},{"text":"Correct.","start":313.25,"end":313.75,"sentiment":"neutral","sentiment_score":0.23103484511375427},{"text":"But I guess what you want to work with is someone that's proactive in development of of customized features.","start":314.69,"end":320.78998,"sentiment":"neutral","sentiment_score":0.2980684465483615}],"sentiment":"neutral","sentiment_score":0.23971897391257463,"num_words":27,"start":308.71503,"end":320.78998},{"sentences":[{"text":"Integration is key.","start":321.49,"end":322.93,"sentiment":"positive","sentiment_score":0.4335090418656667},{"text":"So maybe, you know, not just selling dial tone at the end of the day.","start":322.93,"end":327.625,"sentiment":"neutral","sentiment_score":0.26219004988670347},{"text":"You're you're selling, the ability to integrate with their business workflows as well.","start":327.845,"end":332.405,"sentiment":"positive","sentiment_score":0.3735610109109145},{"text":"So if they have a particular CRM or an ERP system, then we try to integrate voice or SMS with that.","start":332.405,"end":338.7,"sentiment":"neutral","sentiment_score":0.11991118320396968},{"text":"Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order as well.","start":339.18002,"end":345.58002,"sentiment":"neutral","sentiment_score":0.1436653461145318}],"sentiment":"neutral","sentiment_score":0.21216145098209382,"num_words":75,"start":321.49,"end":345.58002},{"sentences":[{"text":"So you wanna use AI with voice or SMS somehow and complement yeah.","start":345.58002,"end":351.66,"sentiment":"neutral","sentiment_score":0.1588587285234378},{"text":"And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well.","start":351.66,"end":361.705,"sentiment":"positive","sentiment_score":0.3721945121370513},{"text":"They can do other things than just make a phone call.","start":361.705,"end":365.145,"sentiment":"neutral","sentiment_score":0.2696970890868794},{"text":"Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well.","start":365.145,"end":373.02,"sentiment":"neutral","sentiment_score":0.3324352204799652},{"text":"So that that's the push for where we see an edge, where we wanna play in.","start":373.02,"end":377.6,"sentiment":"neutral","sentiment_score":0.24756179191172123}],"sentiment":"neutral","sentiment_score":0.299944815945994,"num_words":97,"start":345.58002,"end":377.6},{"sentences":[{"text":"And we'll help our partners develop solutions, product sets, feature sets, whatever around that sort of development.","start":377.74,"end":385.065,"sentiment":"neutral","sentiment_score":0.15625088223639658},{"text":"Yeah.","start":385.765,"end":386.245,"sentiment":"neutral","sentiment_score":0.09658165276050568},{"text":"So I don't think the big boys in town can play with do that integration well.","start":386.245,"end":391.445,"sentiment":"neutral","sentiment_score":0.1139100206492003},{"text":"And if they do, they're gonna move so slowly with it.","start":391.445,"end":394.14,"sentiment":"neutral","sentiment_score":-0.3295655155723745},{"text":"And it's not a it's not a it's not a demand set for them.","start":394.30002,"end":398.14,"sentiment":"negative","sentiment_score":-0.34222372089113506}],"sentiment":"neutral","sentiment_score":-0.0651007759763654,"num_words":59,"start":377.74,"end":398.14},{"sentences":[{"text":"You know what I mean?","start":398.14,"end":398.78003,"sentiment":"neutral","sentiment_score":-0.07845922112464905},{"text":"They just take care of large enterprise, and that's what they do best.","start":398.78003,"end":402.32,"sentiment":"neutral","sentiment_score":-0.029844660097016737},{"text":"But for us, it gives us yeah.","start":403.1,"end":405.26,"sentiment":"negative","sentiment_score":-0.3333843233329909},{"text":"It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey.","start":405.26,"end":413.85498,"sentiment":"positive","sentiment_score":0.33768000854895663},{"text":"So it's just not just about dial tone anymore.","start":413.85498,"end":416.895,"sentiment":"neutral","sentiment_score":0.14013596210214826}],"sentiment":"neutral","sentiment_score":0.11544894884961347,"num_words":60,"start":398.14,"end":416.895},{"sentences":[{"text":"It's about making that phone call more intelligible, understanding the results from that call, and then feeding it back into a process where you help improve the business, really, ultimately.","start":416.895,"end":426.9,"sentiment":"positive","sentiment_score":0.35708602145314217},{"text":"Yep.","start":443.29498,"end":443.79498,"sentiment":"neutral","sentiment_score":-0.1294935941696167},{"text":"Yep.","start":447.775,"end":448.08,"sentiment":"neutral","sentiment_score":-0.24852079153060913},{"text":"Yep.","start":454.56,"end":455.06,"sentiment":"negative","sentiment_score":-0.35909533500671387},{"text":"That's that's exactly right.","start":466.265,"end":467.545,"sentiment":"neutral","sentiment_score":0.17461229115724564}],"sentiment":"neutral","sentiment_score":0.2884843266896299,"num_words":37,"start":416.895,"end":467.545},{"sentences":[{"text":"Yeah.","start":467.545,"end":467.705,"sentiment":"neutral","sentiment_score":-0.12740086019039154},{"text":"People wanna pay less, but will they wanna get more out of it?","start":467.705,"end":470.845,"sentiment":"neutral","sentiment_score":-0.22970953354468712},{"text":"And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit.","start":471.545,"end":478.29,"sentiment":"negative","sentiment_score":-0.5208297493782911},{"text":"So what you wanna do is try to yeah.","start":478.91,"end":484.35,"sentiment":"negative","sentiment_score":-0.33594584713379544},{"text":"That's right.","start":484.35,"end":485.17,"sentiment":"neutral","sentiment_score":-0.02015588339418173}],"sentiment":"negative","sentiment_score":-0.37522773773587764,"num_words":47,"start":467.545,"end":485.17},{"sentences":[{"text":"It's the same sort of feature, possibly the same experience, but under the bonnet, you know, there's a lot of things that move.","start":485.71,"end":494.515,"sentiment":"neutral","sentiment_score":0.025777702665199406},{"text":"Like, you know, you've got the whole network integration with the voice network, the SBCs.","start":494.89502,"end":499.475,"sentiment":"neutral","sentiment_score":0.08920631880561511},{"text":"There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider.","start":500.655,"end":508.78,"sentiment":"neutral","sentiment_score":0.08356961525148815},{"text":"So there's redundancy in mind.","start":509.48,"end":511.16,"sentiment":"neutral","sentiment_score":0.046661820635199545},{"text":"Like, there's a whole bunch of other things from the network level downwards.","start":511.16,"end":514.46,"sentiment":"neutral","sentiment_score":0.036594414367125586}],"sentiment":"neutral","sentiment_score":0.058992747531597875,"num_words":83,"start":485.71,"end":514.46},{"sentences":[{"text":"But then on top of that, the application layer, the software stack, the databases need to talk to each other properly, the failover, all that sort of stuff.","start":514.52,"end":523.705,"sentiment":"neutral","sentiment_score":0.03958163975871035},{"text":"So we've engineered everything ourselves from the ground up.","start":523.705,"end":527.005,"sentiment":"neutral","sentiment_score":0.1565224768386947},{"text":"We've got all access to our code.","start":527.785,"end":529.645,"sentiment":"neutral","sentiment_score":0.18175034012113297},{"text":"Everything's built by Daniel and the team.","start":529.705,"end":531.725,"sentiment":"neutral","sentiment_score":0.3022544745888029},{"text":"So there's no third party to get involved for any sort of major patch or upgrade or update.","start":531.89,"end":536.61,"sentiment":"neutral","sentiment_score":0.04126520434187518}],"sentiment":"neutral","sentiment_score":0.09634486356399198,"num_words":69,"start":514.52,"end":536.61},{"sentences":[{"text":"You know what I mean?","start":536.61,"end":537.01,"sentiment":"neutral","sentiment_score":0.06919122189283371},{"text":"We do it all ourselves.","start":537.01,"end":538.07,"sentiment":"neutral","sentiment_score":0.16757605969905853},{"text":"So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it.","start":538.37,"end":545.355,"sentiment":"neutral","sentiment_score":0.15032251230601607},{"text":"But everything's been totally reliable reliable.","start":546.07495,"end":548.735,"sentiment":"neutral","sentiment_score":0.05038297921419144},{"text":"My my our main developer is Daniel himself.","start":553.51495,"end":556.33496,"sentiment":"neutral","sentiment_score":0.03501109313219786}],"sentiment":"neutral","sentiment_score":0.11557690349389922,"num_words":53,"start":536.61,"end":556.33496},{"sentences":[{"text":"He'll you'll see him next week, and they'll call next Friday.","start":556.795,"end":561.76,"sentiment":"neutral","sentiment_score":0.03684284554963762},{"text":"So we'll do it.","start":561.76,"end":562.72003,"sentiment":"neutral","sentiment_score":0.05601173359900713},{"text":"Yeah.","start":562.72003,"end":562.96,"sentiment":"neutral","sentiment_score":0.05883311852812767},{"text":"So he's the main lead developer.","start":562.96,"end":564.48004,"sentiment":"neutral","sentiment_score":0.08102200056115787},{"text":"He's built everything pretty much.","start":564.48004,"end":566.16003,"sentiment":"neutral","sentiment_score":0.20928897708654404}],"sentiment":"neutral","sentiment_score":0.08224919417666064,"num_words":27,"start":556.795,"end":566.16003},{"sentences":[{"text":"And then he's outsource his bits and pieces when he needs to.","start":566.16003,"end":570.9,"sentiment":"neutral","sentiment_score":0.14923105078438917},{"text":"Cool.","start":577.055,"end":577.555,"sentiment":"neutral","sentiment_score":0.25319284200668335},{"text":"Yeah.","start":578.01495,"end":578.415,"sentiment":"neutral","sentiment_score":0.14955991506576538},{"text":"I mean Yeah.","start":578.415,"end":584.815,"sentiment":"neutral","sentiment_score":0.12391450504461925},{"text":"Perfect.","start":584.815,"end":585.315,"sentiment":"neutral","sentiment_score":0.3298664689064026}],"sentiment":"neutral","sentiment_score":0.1608408528069655,"num_words":18,"start":566.16003,"end":585.315},{"sentences":[{"text":"Yep.","start":586.01495,"end":586.51495,"sentiment":"neutral","sentiment_score":0.2161020040512085},{"text":"That'd be good to meet up.","start":590.37006,"end":591.83,"sentiment":"positive","sentiment_score":0.5212296297152837},{"text":"Yeah.","start":593.49005,"end":593.81006,"sentiment":"neutral","sentiment_score":0.3255850672721863},{"text":"Absolutely.","start":593.81006,"end":594.31006,"sentiment":"positive","sentiment_score":0.4407447576522827},{"text":"We wanna start pushing more of this AI stuff, and this is only, like, the the first step into it.","start":594.53,"end":601.155,"sentiment":"neutral","sentiment_score":0.2366510145366192}],"sentiment":"neutral","sentiment_score":0.3049251688965436,"num_words":29,"start":586.01495,"end":601.155},{"sentences":[{"text":"So there's gonna be a lot more to come out of this.","start":601.635,"end":603.875,"sentiment":"neutral","sentiment_score":0.2929984653989474},{"text":"So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess, for us.","start":603.875,"end":612.43506,"sentiment":"positive","sentiment_score":0.4510590185721715},{"text":"Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system.","start":612.43506,"end":619.82996,"sentiment":"neutral","sentiment_score":0.0024376447312533856},{"text":"They're just selling this dial tone right now.","start":619.82996,"end":622.14996,"sentiment":"neutral","sentiment_score":-0.047752606216818094},{"text":"So we wanna get away from that and just integrate, innovate as well and do a whole bunch of things there.","start":622.14996,"end":628.17,"sentiment":"neutral","sentiment_score":-0.023635816893407276}],"sentiment":"neutral","sentiment_score":0.17822123112177457,"num_words":91,"start":601.635,"end":628.17},{"sentences":[{"text":"No.","start":634.745,"end":635.245,"sentiment":"neutral","sentiment_score":-0.08867260068655014},{"text":"Yeah.","start":635.305,"end":635.805,"sentiment":"neutral","sentiment_score":-0.04296513646841049},{"text":"And we've done a few integrations already with, like, go go high level.","start":638.585,"end":642.60504,"sentiment":"neutral","sentiment_score":0.050267249918901004},{"text":"We're doing ConnectWise at the moment for another partner.","start":643.76,"end":646.82,"sentiment":"neutral","sentiment_score":0.05709003367357784},{"text":"Yeah.","start":648.32,"end":648.56,"sentiment":"neutral","sentiment_score":0.03532513603568077}],"sentiment":"neutral","sentiment_score":0.04283887803554535,"num_words":25,"start":634.745,"end":648.56},{"sentences":[{"text":"A whole bunch of other Odoo.","start":648.56,"end":650.42,"sentiment":"neutral","sentiment_score":0.034911393808821835},{"text":"So we're integrating into particular management systems.","start":653.27997,"end":657.22,"sentiment":"neutral","sentiment_score":0.06534963473677635},{"text":"So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff.","start":657.27997,"end":665.54504,"sentiment":"neutral","sentiment_score":0.09487726781517267},{"text":"It's an open source thing.","start":665.60504,"end":666.985,"sentiment":"neutral","sentiment_score":0.11120925694704056},{"text":"O d double o, look them up.","start":667.28503,"end":669.625,"sentiment":"neutral","sentiment_score":0.0015588386117347645}],"sentiment":"neutral","sentiment_score":0.06958709594069255,"num_words":45,"start":648.56,"end":669.625},{"sentences":[{"text":"I think what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff.","start":669.765,"end":678.33997,"sentiment":"neutral","sentiment_score":0.04912413901959856},{"text":"So integrating voice and SMS into in that platform, into any of their ecosystems as well.","start":678.33997,"end":684.2,"sentiment":"neutral","sentiment_score":0.056435534614138305},{"text":"Connect wise, we've got one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that.","start":684.66,"end":693.52496,"sentiment":"neutral","sentiment_score":0.062173687697698675},{"text":"So he wants a way where he can bill out of that.","start":693.52496,"end":695.685,"sentiment":"neutral","sentiment_score":0.07968613412231207},{"text":"So we've got to integrate our our our billing CDR stuff with that, and then maybe later on look at enabling voice calls or whatever they wanna do.","start":695.685,"end":705.42004,"sentiment":"neutral","sentiment_score":0.06377152220479079}],"sentiment":"neutral","sentiment_score":0.060097249639643864,"num_words":110,"start":669.765,"end":705.42004},{"sentences":[{"text":"That's down the track, I guess.","start":705.42004,"end":706.96,"sentiment":"neutral","sentiment_score":0.043802512188752495},{"text":"Yeah.","start":707.58,"end":707.82,"sentiment":"neutral","sentiment_score":0.05986504256725311},{"text":"And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from.","start":707.82,"end":717.96497,"sentiment":"neutral","sentiment_score":0.09283626744789737},{"text":"And then it also creates notes, does transcription, and saves it back into the database.","start":718.02496,"end":722.285,"sentiment":"neutral","sentiment_score":0.09392705957094828},{"text":"So that level that level of integration.","start":723.065,"end":726.125,"sentiment":"neutral","sentiment_score":0.03410800227097103}],"sentiment":"neutral","sentiment_score":0.0801711844509108,"num_words":57,"start":705.42004,"end":726.125},{"sentences":[{"text":"So basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system.","start":726.26495,"end":734.72003,"sentiment":"neutral","sentiment_score":0.07005438317234318},{"text":"You know?","start":734.72003,"end":735.2,"sentiment":"neutral","sentiment_score":0.03223744127899408},{"text":"Yeah.","start":735.2,"end":735.7,"sentiment":"neutral","sentiment_score":0.0954747200012207},{"text":"It is.","start":741.36,"end":742.02,"sentiment":"neutral","sentiment_score":0.11360850185155869},{"text":"It is.","start":742.08,"end":742.82,"sentiment":"neutral","sentiment_score":0.05320191569626331}],"sentiment":"neutral","sentiment_score":0.07015727850938996,"num_words":31,"start":726.26495,"end":742.82},{"sentences":[{"text":"Perfect.","start":745.28,"end":745.78,"sentiment":"positive","sentiment_score":0.4376562237739563},{"text":"Please do.","start":747.975,"end":748.615,"sentiment":"neutral","sentiment_score":0.1546669453382492},{"text":"Yeah.","start":748.615,"end":748.855,"sentiment":"neutral","sentiment_score":0.13999241590499878},{"text":"Please do.","start":748.855,"end":749.015,"sentiment":"neutral","sentiment_score":0.15260623395442963},{"text":"Yeah.","start":749.015,"end":749.095,"sentiment":"neutral","sentiment_score":0.09759864956140518}],"sentiment":"neutral","sentiment_score":0.184256235403674,"num_words":7,"start":745.28,"end":749.095},{"sentences":[{"text":"Please do.","start":749.095,"end":749.65497,"sentiment":"neutral","sentiment_score":0.12455125525593758},{"text":"Yeah.","start":749.65497,"end":750.15497,"sentiment":"neutral","sentiment_score":0.1140623390674591},{"text":"Forward him.","start":750.295,"end":750.855,"sentiment":"neutral","sentiment_score":0.1286132112145424},{"text":"Yep.","start":750.855,"end":751.335,"sentiment":"neutral","sentiment_score":0.15356239676475525},{"text":"Not a problem.","start":751.335,"end":752.055,"sentiment":"neutral","sentiment_score":0.24550063411394754}],"sentiment":"neutral","sentiment_score":0.16782839679055744,"num_words":9,"start":749.095,"end":752.055},{"sentences":[{"text":"Yep.","start":752.055,"end":752.455,"sentiment":"neutral","sentiment_score":0.2171507179737091},{"text":"Easy.","start":752.455,"end":752.955,"sentiment":"neutral","sentiment_score":0.21850119531154633},{"text":"Yeah.","start":755.175,"end":755.495,"sentiment":"neutral","sentiment_score":0.26953667402267456},{"text":"Cool.","start":755.495,"end":755.895,"sentiment":"positive","sentiment_score":0.3937619626522064},{"text":"Alright.","start":755.895,"end":756.295,"sentiment":"neutral","sentiment_score":0.2430427521467209}],"sentiment":"neutral","sentiment_score":0.26839866042137145,"num_words":5,"start":752.055,"end":756.295},{"sentences":[{"text":"I'll let you go.","start":756.295,"end":757.27496,"sentiment":"neutral","sentiment_score":0.21558241546154022},{"text":"If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get stuck, just give me a call.","start":757.415,"end":765.2,"sentiment":"neutral","sentiment_score":0.13624450986584027},{"text":"I'll I'll be available tomorrow.","start":765.2,"end":766.82,"sentiment":"neutral","sentiment_score":0.18155599534511566},{"text":"Yeah.","start":767.52,"end":767.92,"sentiment":"neutral","sentiment_score":0.05166720598936081},{"text":"Okay.","start":767.92,"end":768.42,"sentiment":"neutral","sentiment_score":0.04525157809257507}],"sentiment":"neutral","sentiment_score":0.1452283833811923,"num_words":41,"start":756.295,"end":768.42},{"sentences":[{"text":"Alright.","start":768.48,"end":768.88,"sentiment":"neutral","sentiment_score":0.11562301218509674},{"text":"Alright.","start":768.88,"end":769.27997,"sentiment":"neutral","sentiment_score":0.13660043478012085},{"text":"See you, Con.","start":769.27997,"end":769.92,"sentiment":"neutral","sentiment_score":0.16605102767546973},{"text":"Take care.","start":769.92,"end":770.66,"sentiment":"neutral","sentiment_score":0.06945483013987541},{"text":"Alright.","start":771.27997,"end":771.68,"sentiment":"neutral","sentiment_score":0.09071000665426254}],"sentiment":"neutral","sentiment_score":0.12249952461570501,"num_words":8,"start":768.48,"end":771.68},{"sentences":[{"text":"Yeah.","start":771.68,"end":772.0,"sentiment":"neutral","sentiment_score":0.0823921412229538},{"text":"Bye.","start":772.0,"end":772.5,"sentiment":"neutral","sentiment_score":-0.10749805718660356}],"sentiment":"neutral","sentiment_score":-0.012552957981824882,"num_words":2,"start":771.68,"end":772.5}]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello. Scott speaking. No. Not too bad, mate. How are you? Oh, did you say John? Oh, Sean. Mate, I was gonna say I was like, who the fuck is John? No. No. No. I got you now, mate. Sorry, mate. You you sound different on the landline from the number. So I was trying to suss you out without seeming rude. But no. I got you now. No. So we're not using three c x. We're using another platform from one of our partners called Radius. So what we're gonna do is we're just gonna hand over the SIP credentials, and they're gonna terminate the SIP services in their cloud, and we'll go about it from there. Yeah. So what you're doing is with your so with your, like, your licenses, right, that $4 a license, what's that? Is that to host that in three c x, or how does that work? Yeah. Yeah. Well, because I'm curious. Yeah. Yep. Yeah. So that's perfect. But I mean, in for, like, future customers, let's say we wanted to do, like, Comstax cloud offering. What does that entail? It just ends up being, what, $4 a license per user, and then calls are charged in accordance with the SIP trunks or, like, the same pricing? Mhmm. A license. Yeah. Yeah. We we probably do the format of the same. No. No. We probably do the, like, the the pay as you go. Yeah. I think it's a better option for us. No. Yeah. Yeah. Okay. Yeah. So you can test that calls go through and all, etcetera. Yeah. Yeah. Yeah. Yeah. That would be awesome. I probably can't do it today, but tomorrow could potentially work. That'd be awesome. Yeah. No dramas at all. Yeah. Because I I was also curious on asking you a question too. Where are I come from, like, Ericsson LG back. So a lot of the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud. But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected. What have you kind of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go? Because I feel like nobody's willing to pay for it as much as they used to, mate. Yeah. In terms of, like, the big vendors, like, the big name brands. Yeah. Yep. Merges into their Webex. Yeah. Yeah. Yeah. Yeah. It goes. Yeah. Yeah. Well, because on the small end, it's kinda much the same, bro. Really, like, when you're talking about smaller accounts, features are all the same. Yeah. Yeah. It goes. Yeah. Yeah. Yeah. You wanna make it sticky as possible, bro. Yeah. Of course. Yeah. Yeah. Correct. Yeah. Well, I'm very curious to see what that AI am. Yeah. Correct. I told her to start to really give a fuck her. Yeah. Yeah. Yeah. Yeah. Well, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance. You call it a day or month. Whereas we've had to kind of move over to Sydney to start doing similar deals. And even then now in Sydney, there there's a lot more reticence to be able to do that sort of stuff. And the pricing models just haven't kept up, nor have the features either. If you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it. It's it's yeah. It's very interesting to watch. Correct. Well, everyone at the end of the day is offering literally the same fucking thing, let's be honest. It's the same product, bro. Yeah. Yeah. Yeah. Sure. Yeah. Yeah. Yeah. Yeah. Do you do you use, like, onshore developers here? Or your or or is your development team overseas? Okay. Yeah. Okay. Yeah. Cool. I'll yeah. Come on, man. Yeah. That that sounds perfect. Yeah. Cool. Well, we'll be able to run through it all. I'm gonna get my my business partner in on that meeting as well. So he's I'm a lot more of kinda like the visionary ideas kinda side. He does a lot more of the nitty gritty. So it'd be interesting to see. He's got a couple of opinions on this too, so it'd be good to run through it altogether and because I think it's a very good opportunity for it, man. Yeah. Yeah. Yeah. Yeah. Yeah. Or or the ones that are selling it separately? The the ones that are selling it independently don't really have any opportunities to integrate with voice, which is kind of still the, you know, the pathway you wanna go about it. So yeah. Yeah. As in, like, you're integrating receptionist with phone systems? Mhmm. Yep. Mhmm. Yeah. Mhmm. Yeah. Yeah. No. Yeah. Of course. Mate, it all sounds like lots of opportunities and lots of fun. So I'll what I'll do is I'll include I'll include Alex in the invite. Do you want me just just add him to the Teams? That should be fine. Yeah. Yeah. Done. Done. Alright. I'll add him to the Teams. We'll be able to run through it, man. Mhmm. Yeah. I'll give you a buzz, man. No problem at all. Done, Sean. Take care, man. Bye.","confidence":0.9867197,"words":[{"word":"if","start":0.24,"end":0.39999998,"confidence":0.9893735,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.030483683571219444},{"word":"you","start":0.39999998,"end":0.48,"confidence":0.99980813,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02034756913781166},{"word":"record","start":0.48,"end":0.96,"confidence":0.9995727,"punctuated_word":"record","sentiment":"neutral","sentiment_score":0.0151261854916811},{"word":"your","start":0.96,"end":1.1999999,"confidence":0.9998258,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.025518953800201416},{"word":"name","start":1.1999999,"end":1.4399999,"confidence":0.99997044,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.024762412533164024},{"word":"and","start":1.4399999,"end":1.68,"confidence":0.9957865,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.023021621629595757},{"word":"reason","start":1.68,"end":2.0,"confidence":0.99465114,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.023265723139047623},{"word":"for","start":2.0,"end":2.24,"confidence":0.9988777,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.027227571234107018},{"word":"calling","start":2.24,"end":2.72,"confidence":0.99968684,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":0.03425592929124832},{"word":"i'll","start":2.72,"end":2.8799999,"confidence":0.9999593,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.044962309300899506},{"word":"see","start":2.8799999,"end":3.12,"confidence":0.9999536,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.043682847172021866},{"word":"if","start":3.12,"end":3.28,"confidence":0.9999461,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0358177125453949},{"word":"this","start":3.28,"end":3.52,"confidence":0.9999671,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.03940719738602638},{"word":"person","start":3.52,"end":3.84,"confidence":0.99995255,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.04192713648080826},{"word":"is","start":3.84,"end":4.08,"confidence":0.99995613,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.029522519558668137},{"word":"available","start":4.08,"end":4.58,"confidence":0.999748,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":0.03423434495925903},{"word":"thanks","start":18.015,"end":18.515,"confidence":0.9973991,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.43046796321868896},{"word":"please","start":18.735,"end":19.055,"confidence":0.9998092,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.17814001441001892},{"word":"stay","start":19.055,"end":19.295,"confidence":0.9999521,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.17178285121917725},{"word":"on","start":19.295,"end":19.455,"confidence":0.9999646,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.21182435750961304},{"word":"the","start":19.455,"end":19.615,"confidence":0.99989927,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2443891167640686},{"word":"line","start":19.615,"end":20.115,"confidence":0.99987745,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.3152023255825043},{"word":"hello","start":29.39,"end":29.789999,"confidence":0.926508,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.07710838317871094},{"word":"scott","start":29.789999,"end":30.029999,"confidence":0.75464547,"punctuated_word":"Scott","sentiment":"neutral","sentiment_score":0.06978404521942139},{"word":"speaking","start":30.029999,"end":30.529999,"confidence":0.99406624,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.07052451372146606},{"word":"no","start":33.55,"end":33.71,"confidence":0.73564917,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.13283658027648926},{"word":"not","start":33.71,"end":33.87,"confidence":0.6565026,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.2597126364707947},{"word":"too","start":33.87,"end":34.03,"confidence":0.96117216,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.15934306383132937},{"word":"bad","start":34.03,"end":34.19,"confidence":0.9903339,"punctuated_word":"bad,","sentiment":"neutral","sentiment_score":0.24582357704639435},{"word":"mate","start":34.19,"end":34.43,"confidence":0.9015063,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.30981922149658203},{"word":"how","start":34.43,"end":34.59,"confidence":0.999843,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.23629586398601532},{"word":"are","start":34.59,"end":34.67,"confidence":0.9993136,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1771222949028015},{"word":"you","start":34.67,"end":35.17,"confidence":0.9992417,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.24346506595611572},{"word":"oh","start":45.625,"end":46.125,"confidence":0.89212394,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.008587075397372246},{"word":"did","start":47.065002,"end":47.225002,"confidence":0.9538042,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.014531166292726994},{"word":"you","start":47.225002,"end":47.305,"confidence":0.9987779,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01153411902487278},{"word":"say","start":47.305,"end":47.625,"confidence":0.99580884,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.0057985009625554085},{"word":"john","start":47.625,"end":48.125,"confidence":0.9685346,"punctuated_word":"John?","sentiment":"neutral","sentiment_score":-0.01003655046224594},{"word":"oh","start":49.945,"end":50.265,"confidence":0.9864808,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.02735176309943199},{"word":"sean","start":50.265,"end":50.765,"confidence":0.7341623,"punctuated_word":"Sean.","sentiment":"neutral","sentiment_score":-0.03720733895897865},{"word":"mate","start":50.870003,"end":50.95,"confidence":0.70702875,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":-0.11339937150478364},{"word":"i","start":50.95,"end":51.11,"confidence":0.9973489,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1587519645690918},{"word":"was","start":51.11,"end":51.190002,"confidence":0.997593,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.17805951833724976},{"word":"gonna","start":51.190002,"end":51.27,"confidence":0.9595804,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.18075039982795715},{"word":"say","start":51.27,"end":51.510002,"confidence":0.9820333,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.14336295425891876},{"word":"i","start":51.510002,"end":51.59,"confidence":0.49477586,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20425446331501007},{"word":"was","start":51.59,"end":51.670002,"confidence":0.9949238,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.2189268320798874},{"word":"like","start":51.670002,"end":51.75,"confidence":0.7358751,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.1612769365310669},{"word":"who","start":51.75,"end":51.99,"confidence":0.976448,"punctuated_word":"who","sentiment":"neutral","sentiment_score":-0.2609291672706604},{"word":"the","start":51.99,"end":52.15,"confidence":0.9880404,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.3060677945613861},{"word":"fuck","start":52.15,"end":52.39,"confidence":0.9931821,"punctuated_word":"fuck","sentiment":"negative","sentiment_score":-0.38315415382385254},{"word":"is","start":52.39,"end":52.55,"confidence":0.5295245,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.28343817591667175},{"word":"john","start":52.55,"end":53.030003,"confidence":0.99189776,"punctuated_word":"John?","sentiment":"neutral","sentiment_score":-0.2591668367385864},{"word":"no","start":53.030003,"end":53.27,"confidence":0.9912319,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.25036555528640747},{"word":"no","start":53.27,"end":53.350002,"confidence":0.99397707,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.25557032227516174},{"word":"no","start":53.350002,"end":53.670002,"confidence":0.9573486,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.23730285465717316},{"word":"i","start":53.670002,"end":53.83,"confidence":0.92532194,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22617670893669128},{"word":"got","start":53.83,"end":53.91,"confidence":0.62031925,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1970331221818924},{"word":"you","start":53.91,"end":54.15,"confidence":0.97095305,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.16421779990196228},{"word":"now","start":54.15,"end":54.39,"confidence":0.8441545,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.14352057874202728},{"word":"mate","start":54.39,"end":54.63,"confidence":0.9962274,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":-0.096122607588768},{"word":"sorry","start":54.63,"end":54.95,"confidence":0.9867197,"punctuated_word":"Sorry,","sentiment":"neutral","sentiment_score":-0.15905539691448212},{"word":"mate","start":54.95,"end":55.43,"confidence":0.9907454,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":-0.09301216900348663},{"word":"you","start":55.43,"end":55.670002,"confidence":0.8177086,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.08533945679664612},{"word":"you","start":55.670002,"end":55.75,"confidence":0.76384705,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07566769421100616},{"word":"sound","start":55.75,"end":56.07,"confidence":0.8798454,"punctuated_word":"sound","sentiment":"neutral","sentiment_score":-0.05857401341199875},{"word":"different","start":56.07,"end":56.47,"confidence":0.9177624,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.13639195263385773},{"word":"on","start":56.47,"end":56.55,"confidence":0.99387383,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.017329782247543335},{"word":"the","start":56.55,"end":56.79,"confidence":0.9954047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02405734360218048},{"word":"landline","start":56.79,"end":57.27,"confidence":0.8754393,"punctuated_word":"landline","sentiment":"neutral","sentiment_score":0.033845141530036926},{"word":"from","start":57.27,"end":57.510002,"confidence":0.99454725,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.04285034164786339},{"word":"the","start":57.510002,"end":57.670002,"confidence":0.9977289,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.022641733288764954},{"word":"number","start":57.670002,"end":58.170002,"confidence":0.8421855,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.01307711936533451},{"word":"so","start":58.23,"end":58.39,"confidence":0.997612,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.054130543023347855},{"word":"i","start":58.39,"end":58.55,"confidence":0.923754,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10502655059099196},{"word":"was","start":58.55,"end":58.71,"confidence":0.97130877,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.07911357283592224},{"word":"trying","start":58.71,"end":59.03,"confidence":0.9586375,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.05199718475341797},{"word":"to","start":59.03,"end":59.190002,"confidence":0.9925344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03308478742837906},{"word":"suss","start":59.190002,"end":59.35,"confidence":0.8874723,"punctuated_word":"suss","sentiment":"neutral","sentiment_score":-0.05439099296927452},{"word":"you","start":59.35,"end":59.510002,"confidence":0.98639214,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05067294090986252},{"word":"out","start":59.510002,"end":59.670002,"confidence":0.992349,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.03916870057582855},{"word":"without","start":59.670002,"end":60.07,"confidence":0.98554754,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.09917157888412476},{"word":"seeming","start":60.07,"end":60.550003,"confidence":0.57689434,"punctuated_word":"seeming","sentiment":"neutral","sentiment_score":-0.2103407084941864},{"word":"rude","start":60.550003,"end":61.03,"confidence":0.7736125,"punctuated_word":"rude.","sentiment":"neutral","sentiment_score":-0.13010019063949585},{"word":"but","start":61.03,"end":61.190002,"confidence":0.9023779,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.12152514606714249},{"word":"no","start":61.27,"end":61.43,"confidence":0.9854073,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.13020992279052734},{"word":"i","start":61.43,"end":61.59,"confidence":0.9746362,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07994312047958374},{"word":"got","start":61.59,"end":61.75,"confidence":0.8835832,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.03838735818862915},{"word":"you","start":61.75,"end":61.91,"confidence":0.9767586,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04864683747291565},{"word":"now","start":61.91,"end":62.15,"confidence":0.892828,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.03260305896401405},{"word":"no","start":62.15,"end":62.39,"confidence":0.84838974,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09328630566596983},{"word":"so","start":62.39,"end":62.63,"confidence":0.99657226,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0645422413945198},{"word":"we're","start":62.63,"end":62.71,"confidence":0.9953182,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.061773881316185},{"word":"not","start":62.71,"end":62.870003,"confidence":0.996976,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.04778590798377991},{"word":"using","start":62.870003,"end":63.190002,"confidence":0.9991918,"punctuated_word":"using","sentiment":"neutral","sentiment_score":-0.05270497873425484},{"word":"three","start":63.190002,"end":63.43,"confidence":0.8142247,"punctuated_word":"three","sentiment":"neutral","sentiment_score":-0.022606659680604935},{"word":"c","start":63.43,"end":63.59,"confidence":0.7364563,"punctuated_word":"c","sentiment":"neutral","sentiment_score":-0.008563375100493431},{"word":"x","start":63.59,"end":63.83,"confidence":0.923295,"punctuated_word":"x.","sentiment":"neutral","sentiment_score":-0.014134428463876247},{"word":"we're","start":63.83,"end":63.99,"confidence":0.9990152,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.03479991853237152},{"word":"using","start":63.99,"end":64.490005,"confidence":0.99935883,"punctuated_word":"using","sentiment":"neutral","sentiment_score":-0.010176988318562508},{"word":"another","start":64.71,"end":65.11,"confidence":0.8487729,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.022004207596182823},{"word":"platform","start":65.11,"end":65.61,"confidence":0.99735343,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":-0.013750247657299042},{"word":"from","start":65.835,"end":65.995,"confidence":0.7485612,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.01523972488939762},{"word":"one","start":65.995,"end":66.155,"confidence":0.93251586,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.031397100538015366},{"word":"of","start":66.155,"end":66.235,"confidence":0.9983006,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.07039263844490051},{"word":"our","start":66.235,"end":66.315,"confidence":0.93964094,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.07626070827245712},{"word":"partners","start":66.315,"end":66.795,"confidence":0.99561125,"punctuated_word":"partners","sentiment":"neutral","sentiment_score":-0.06021475791931152},{"word":"called","start":66.795,"end":67.034996,"confidence":0.98945975,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.07492522895336151},{"word":"radius","start":67.034996,"end":67.534996,"confidence":0.757226,"punctuated_word":"Radius.","sentiment":"neutral","sentiment_score":-0.05974993854761124},{"word":"so","start":67.835,"end":68.075,"confidence":0.99874145,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.06052013114094734},{"word":"what","start":68.075,"end":68.235,"confidence":0.9988003,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.17185233533382416},{"word":"we're","start":68.235,"end":68.395,"confidence":0.99635065,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.15603435039520264},{"word":"gonna","start":68.395,"end":68.715,"confidence":0.9821493,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.18835732340812683},{"word":"do","start":68.715,"end":68.875,"confidence":0.99649245,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.08025767654180527},{"word":"is","start":68.875,"end":69.034996,"confidence":0.99929166,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.06742992252111435},{"word":"we're","start":69.034996,"end":69.195,"confidence":0.989432,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.07325136661529541},{"word":"just","start":69.195,"end":69.435,"confidence":0.9988256,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06025133654475212},{"word":"gonna","start":69.435,"end":69.935,"confidence":0.9970379,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.03867529332637787},{"word":"hand","start":70.155,"end":70.395,"confidence":0.99772793,"punctuated_word":"hand","sentiment":"neutral","sentiment_score":-0.04213316738605499},{"word":"over","start":70.395,"end":70.715,"confidence":0.98694974,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.04130272194743157},{"word":"the","start":70.715,"end":70.875,"confidence":0.9950511,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0333615317940712},{"word":"sip","start":70.875,"end":71.115,"confidence":0.9668789,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":-0.04360897094011307},{"word":"credentials","start":71.115,"end":71.615,"confidence":0.8537582,"punctuated_word":"credentials,","sentiment":"neutral","sentiment_score":-0.02994411252439022},{"word":"and","start":72.155,"end":72.395,"confidence":0.99919444,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.026101086288690567},{"word":"they're","start":72.395,"end":72.555,"confidence":0.9956151,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.04039343446493149},{"word":"gonna","start":72.555,"end":72.875,"confidence":0.99322444,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.04040452837944031},{"word":"terminate","start":72.875,"end":73.375,"confidence":0.99893814,"punctuated_word":"terminate","sentiment":"neutral","sentiment_score":-0.050028979778289795},{"word":"the","start":73.435,"end":73.674995,"confidence":0.88557756,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05427934601902962},{"word":"sip","start":73.674995,"end":73.994995,"confidence":0.99865794,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":-0.029667116701602936},{"word":"services","start":73.994995,"end":74.395,"confidence":0.993472,"punctuated_word":"services","sentiment":"neutral","sentiment_score":-0.02742498740553856},{"word":"in","start":74.395,"end":74.555,"confidence":0.993775,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.030388038605451584},{"word":"their","start":74.555,"end":74.715,"confidence":0.99300945,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.03648548200726509},{"word":"cloud","start":74.715,"end":75.215,"confidence":0.8031714,"punctuated_word":"cloud,","sentiment":"neutral","sentiment_score":-0.025806818157434464},{"word":"and","start":75.275,"end":75.515,"confidence":0.9991216,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01898030936717987},{"word":"we'll","start":75.515,"end":75.675,"confidence":0.9986586,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":-0.008172031491994858},{"word":"go","start":75.675,"end":75.915,"confidence":0.9990294,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.001096818596124649},{"word":"about","start":75.915,"end":76.155,"confidence":0.99194276,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.01676364243030548},{"word":"it","start":76.155,"end":76.235,"confidence":0.99676126,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.007826849818229675},{"word":"from","start":76.235,"end":76.475,"confidence":0.9991241,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.01484857127070427},{"word":"there","start":76.475,"end":76.975,"confidence":0.9974196,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.005052754655480385},{"word":"yeah","start":80.439995,"end":80.6,"confidence":0.92740107,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.030612001195549965},{"word":"so","start":80.6,"end":80.84,"confidence":0.97844815,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.026050351560115818},{"word":"what","start":80.84,"end":81.08,"confidence":0.9950877,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.034835562109947205},{"word":"you're","start":81.08,"end":81.32,"confidence":0.9953753,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.023855945095419884},{"word":"doing","start":81.32,"end":81.64,"confidence":0.9996306,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.014660429209470747},{"word":"is","start":81.64,"end":81.96,"confidence":0.9982645,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.017591379582881927},{"word":"with","start":81.96,"end":82.28,"confidence":0.87359905,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.01612211763858795},{"word":"your","start":82.28,"end":82.78,"confidence":0.99736184,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.023361630737781525},{"word":"so","start":83.479996,"end":83.72,"confidence":0.9893245,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.024071671068668365},{"word":"with","start":83.72,"end":83.88,"confidence":0.87079704,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.02984350547194481},{"word":"your","start":83.88,"end":84.38,"confidence":0.91151476,"punctuated_word":"your,","sentiment":"neutral","sentiment_score":0.026571515947580338},{"word":"like","start":84.52,"end":84.84,"confidence":0.98795754,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.030369622632861137},{"word":"your","start":84.84,"end":85.159996,"confidence":0.99848026,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.03590722754597664},{"word":"licenses","start":85.159996,"end":85.659996,"confidence":0.83116734,"punctuated_word":"licenses,","sentiment":"neutral","sentiment_score":0.037744805216789246},{"word":"right","start":85.96,"end":86.46,"confidence":0.9797128,"punctuated_word":"right,","sentiment":"neutral","sentiment_score":0.03898987919092178},{"word":"that","start":87.32,"end":87.72,"confidence":0.997083,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03270828723907471},{"word":"$4","start":87.72,"end":88.36,"confidence":0.8795457,"punctuated_word":"$4","sentiment":"neutral","sentiment_score":0.02596959099173546},{"word":"a","start":88.36,"end":88.44,"confidence":0.97634196,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.024035224691033363},{"word":"license","start":88.44,"end":88.84,"confidence":0.9697318,"punctuated_word":"license,","sentiment":"neutral","sentiment_score":0.02284790389239788},{"word":"what's","start":88.84,"end":89.08,"confidence":0.99868643,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":0.010639346204698086},{"word":"that","start":89.08,"end":89.32,"confidence":0.8834873,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":0.01702779531478882},{"word":"is","start":89.32,"end":89.479996,"confidence":0.99882966,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.003221578896045685},{"word":"that","start":89.479996,"end":89.72,"confidence":0.99968374,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02616548351943493},{"word":"to","start":89.72,"end":89.799995,"confidence":0.99535537,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01790762133896351},{"word":"host","start":89.799995,"end":90.04,"confidence":0.99765164,"punctuated_word":"host","sentiment":"neutral","sentiment_score":0.02115366980433464},{"word":"that","start":90.04,"end":90.2,"confidence":0.98493123,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0214177668094635},{"word":"in","start":90.2,"end":90.44,"confidence":0.99646485,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.012200020253658296},{"word":"three","start":90.44,"end":90.6,"confidence":0.9142368,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.009058210998773577},{"word":"c","start":90.6,"end":90.759995,"confidence":0.7044112,"punctuated_word":"c","sentiment":"neutral","sentiment_score":0.01601378805935383},{"word":"x","start":90.759995,"end":91.0,"confidence":0.7279316,"punctuated_word":"x,","sentiment":"neutral","sentiment_score":0.01303377002477646},{"word":"or","start":91.0,"end":91.159996,"confidence":0.99165255,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.015762915834784508},{"word":"how","start":91.159996,"end":91.32,"confidence":0.9987645,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.01860622316598892},{"word":"does","start":91.32,"end":91.479996,"confidence":0.6705253,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.0204387828707695},{"word":"that","start":91.479996,"end":91.64,"confidence":0.999113,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.056244343519210815},{"word":"work","start":91.64,"end":92.14,"confidence":0.9997146,"punctuated_word":"work?","sentiment":"neutral","sentiment_score":0.005218266509473324},{"word":"yeah","start":95.835,"end":96.235,"confidence":0.98850524,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0013518594205379486},{"word":"yeah","start":96.235,"end":96.475,"confidence":0.98357284,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.011327411979436874},{"word":"well","start":96.475,"end":96.635,"confidence":0.7878252,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.0043630339205265045},{"word":"because","start":96.635,"end":96.795,"confidence":0.98159367,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.0004991553723812103},{"word":"i'm","start":96.795,"end":97.035,"confidence":0.999125,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.008988631889224052},{"word":"curious","start":97.035,"end":97.535,"confidence":0.9995308,"punctuated_word":"curious.","sentiment":"neutral","sentiment_score":0.010073967278003693},{"word":"yeah","start":107.82,"end":108.06,"confidence":0.8205544,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0273358840495348},{"word":"yep","start":108.06,"end":108.56,"confidence":0.9153522,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.008992355316877365},{"word":"yeah","start":110.22,"end":110.46,"confidence":0.8917743,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12533901631832123},{"word":"so","start":110.46,"end":110.7,"confidence":0.998026,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.2108404040336609},{"word":"that's","start":110.7,"end":110.94,"confidence":0.999139,"punctuated_word":"that's","sentiment":"positive","sentiment_score":0.4257217347621918},{"word":"perfect","start":110.94,"end":111.26,"confidence":0.9514928,"punctuated_word":"perfect.","sentiment":"positive","sentiment_score":0.458221435546875},{"word":"but","start":111.26,"end":111.5,"confidence":0.99926656,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0902457758784294},{"word":"i","start":111.5,"end":111.659996,"confidence":0.67315936,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05599021539092064},{"word":"mean","start":111.659996,"end":111.979996,"confidence":0.8180051,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":0.05552013963460922},{"word":"in","start":111.979996,"end":112.14,"confidence":0.60543025,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.04202758893370629},{"word":"for","start":112.22,"end":112.72,"confidence":0.70778036,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":0.05023579299449921},{"word":"like","start":112.94,"end":113.26,"confidence":0.99267495,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.0704205185174942},{"word":"future","start":113.26,"end":113.659996,"confidence":0.9996013,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.05835600197315216},{"word":"customers","start":113.659996,"end":114.159996,"confidence":0.8965317,"punctuated_word":"customers,","sentiment":"neutral","sentiment_score":0.05358714982867241},{"word":"let's","start":114.7,"end":114.94,"confidence":0.99863255,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.04405421018600464},{"word":"say","start":114.94,"end":115.1,"confidence":0.99903476,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.030782602727413177},{"word":"we","start":115.1,"end":115.34,"confidence":0.8933297,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.042681824415922165},{"word":"wanted","start":115.34,"end":115.58,"confidence":0.99644214,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.05697182193398475},{"word":"to","start":115.58,"end":115.659996,"confidence":0.99912506,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06724429130554199},{"word":"do","start":115.659996,"end":115.9,"confidence":0.9358461,"punctuated_word":"do,","sentiment":"neutral","sentiment_score":0.05626104027032852},{"word":"like","start":115.9,"end":116.14,"confidence":0.996616,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.057628244161605835},{"word":"comstax","start":116.14,"end":116.64,"confidence":0.50502485,"punctuated_word":"Comstax","sentiment":"neutral","sentiment_score":0.06866108626127243},{"word":"cloud","start":116.78,"end":117.1,"confidence":0.80453926,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.08148213475942612},{"word":"offering","start":117.1,"end":117.6,"confidence":0.79624975,"punctuated_word":"offering.","sentiment":"neutral","sentiment_score":0.05796012654900551},{"word":"what","start":117.82,"end":117.979996,"confidence":0.9993937,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.028236163780093193},{"word":"does","start":117.979996,"end":118.22,"confidence":0.99641126,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.02833431586623192},{"word":"that","start":118.22,"end":118.38,"confidence":0.9996861,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04123290255665779},{"word":"entail","start":118.38,"end":118.78,"confidence":0.996722,"punctuated_word":"entail?","sentiment":"neutral","sentiment_score":0.03140149265527725},{"word":"it","start":118.78,"end":118.94,"confidence":0.9954526,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.05469455197453499},{"word":"just","start":118.94,"end":119.325,"confidence":0.7168766,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04987337067723274},{"word":"ends","start":119.405,"end":119.645,"confidence":0.99899536,"punctuated_word":"ends","sentiment":"neutral","sentiment_score":0.060999833047389984},{"word":"up","start":119.645,"end":119.805,"confidence":0.9989151,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.04732303321361542},{"word":"being","start":119.805,"end":120.045,"confidence":0.74165857,"punctuated_word":"being,","sentiment":"neutral","sentiment_score":0.057557158172130585},{"word":"what","start":120.045,"end":120.545,"confidence":0.94388497,"punctuated_word":"what,","sentiment":"neutral","sentiment_score":0.04968755319714546},{"word":"$4","start":120.685,"end":121.325,"confidence":0.9666296,"punctuated_word":"$4","sentiment":"neutral","sentiment_score":0.05498526990413666},{"word":"a","start":121.325,"end":121.405,"confidence":0.9870027,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04842783510684967},{"word":"license","start":121.405,"end":121.884995,"confidence":0.9920002,"punctuated_word":"license","sentiment":"neutral","sentiment_score":0.051664866507053375},{"word":"per","start":121.884995,"end":122.204994,"confidence":0.99815625,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.04685121774673462},{"word":"user","start":122.204994,"end":122.704994,"confidence":0.7524475,"punctuated_word":"user,","sentiment":"neutral","sentiment_score":0.051150787621736526},{"word":"and","start":122.924995,"end":123.16499,"confidence":0.9841583,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04241083934903145},{"word":"then","start":123.16499,"end":123.325,"confidence":0.99143046,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.03992282599210739},{"word":"calls","start":123.325,"end":123.645,"confidence":0.993389,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.040537282824516296},{"word":"are","start":123.645,"end":123.805,"confidence":0.95964146,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.034459542483091354},{"word":"charged","start":123.805,"end":124.125,"confidence":0.9947811,"punctuated_word":"charged","sentiment":"neutral","sentiment_score":0.056226033717393875},{"word":"in","start":124.125,"end":124.365,"confidence":0.99928904,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.034568555653095245},{"word":"accordance","start":124.365,"end":124.685,"confidence":0.9993144,"punctuated_word":"accordance","sentiment":"neutral","sentiment_score":0.04115583747625351},{"word":"with","start":124.685,"end":124.924995,"confidence":0.9782839,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0543491467833519},{"word":"the","start":124.924995,"end":125.005,"confidence":0.9602242,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.053626272827386856},{"word":"sip","start":125.005,"end":125.244995,"confidence":0.98555106,"punctuated_word":"SIP","sentiment":"neutral","sentiment_score":0.034319885075092316},{"word":"trunks","start":125.244995,"end":125.725,"confidence":0.85895514,"punctuated_word":"trunks","sentiment":"neutral","sentiment_score":0.040139224380254745},{"word":"or","start":125.725,"end":126.045,"confidence":0.7661519,"punctuated_word":"or,","sentiment":"neutral","sentiment_score":0.02964324690401554},{"word":"like","start":126.045,"end":126.284996,"confidence":0.99611294,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.029313938692212105},{"word":"the","start":126.284996,"end":126.365,"confidence":0.9944108,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0234599057585001},{"word":"same","start":126.365,"end":126.604996,"confidence":0.99788743,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.02173667401075363},{"word":"pricing","start":126.604996,"end":127.104996,"confidence":0.9372073,"punctuated_word":"pricing?","sentiment":"neutral","sentiment_score":0.03341687470674515},{"word":"mhmm","start":134.765,"end":135.265,"confidence":0.97111666,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.030903857201337814},{"word":"a","start":140.90001,"end":141.06,"confidence":0.88924915,"punctuated_word":"A","sentiment":"neutral","sentiment_score":0.03698300197720528},{"word":"license","start":141.06,"end":141.56,"confidence":0.912452,"punctuated_word":"license.","sentiment":"neutral","sentiment_score":0.03990713134407997},{"word":"yeah","start":144.74,"end":145.24,"confidence":0.9014286,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03801504895091057},{"word":"yeah","start":148.175,"end":148.415,"confidence":0.86086863,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02644769474864006},{"word":"we","start":148.415,"end":148.815,"confidence":0.9869245,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.023709120228886604},{"word":"we","start":148.815,"end":148.895,"confidence":0.37335855,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.036859773099422455},{"word":"probably","start":148.895,"end":149.215,"confidence":0.8033289,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.03437964618206024},{"word":"do","start":149.215,"end":149.375,"confidence":0.97592145,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03830421343445778},{"word":"the","start":149.375,"end":149.535,"confidence":0.9820709,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.030877545475959774},{"word":"format","start":149.535,"end":149.935,"confidence":0.46097606,"punctuated_word":"format","sentiment":"neutral","sentiment_score":0.017051497474312782},{"word":"of","start":149.935,"end":150.015,"confidence":0.60438466,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.02563343197107315},{"word":"the","start":150.015,"end":150.175,"confidence":0.35216045,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0189739391207695},{"word":"same","start":150.175,"end":150.675,"confidence":0.2548291,"punctuated_word":"same.","sentiment":"neutral","sentiment_score":0.016810806468129158},{"word":"no","start":154.895,"end":155.215,"confidence":0.6665836,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.05161672830581665},{"word":"no","start":155.215,"end":155.375,"confidence":0.9663455,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06005627661943436},{"word":"we","start":155.375,"end":155.615,"confidence":0.96379083,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.04765635728836059},{"word":"probably","start":155.615,"end":155.935,"confidence":0.64837354,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.026938630267977715},{"word":"do","start":155.935,"end":156.095,"confidence":0.99336183,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.003365354612469673},{"word":"the","start":156.095,"end":156.595,"confidence":0.6933728,"punctuated_word":"the,","sentiment":"neutral","sentiment_score":-0.008231768384575844},{"word":"like","start":156.655,"end":157.055,"confidence":0.97617066,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.0016382960602641106},{"word":"the","start":157.055,"end":157.215,"confidence":0.9825953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.016051406040787697},{"word":"the","start":157.215,"end":157.295,"confidence":0.6122898,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.011243551969528198},{"word":"pay","start":157.295,"end":157.455,"confidence":0.6553132,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.01042475923895836},{"word":"as","start":157.455,"end":157.615,"confidence":0.7674432,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.019577400758862495},{"word":"you","start":157.615,"end":157.695,"confidence":0.85464627,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.021368587389588356},{"word":"go","start":157.695,"end":157.775,"confidence":0.9498285,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":0.01149268075823784},{"word":"yeah","start":157.775,"end":158.015,"confidence":0.9795006,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06507831811904907},{"word":"i","start":158.015,"end":158.095,"confidence":0.9972447,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08562443405389786},{"word":"think","start":158.095,"end":158.255,"confidence":0.99935347,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.1056191548705101},{"word":"it's","start":158.255,"end":158.495,"confidence":0.79449344,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.10684755444526672},{"word":"a","start":158.495,"end":158.575,"confidence":0.55062973,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09992825984954834},{"word":"better","start":158.575,"end":158.895,"confidence":0.9675639,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.13783562183380127},{"word":"option","start":158.895,"end":159.375,"confidence":0.66867733,"punctuated_word":"option","sentiment":"neutral","sentiment_score":0.09973402321338654},{"word":"for","start":159.375,"end":159.535,"confidence":0.99938905,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2208591252565384},{"word":"us","start":159.535,"end":159.9,"confidence":0.9935318,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":0.16884899139404297},{"word":"no","start":164.37999,"end":164.87999,"confidence":0.5255579,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.020420078188180923},{"word":"yeah","start":169.26,"end":169.65999,"confidence":0.79744637,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05377155914902687},{"word":"yeah","start":169.65999,"end":170.15999,"confidence":0.94856554,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06440910696983337},{"word":"okay","start":170.93999,"end":171.43999,"confidence":0.92587066,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07987459003925323},{"word":"yeah","start":175.18,"end":175.68,"confidence":0.94839334,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07254378497600555},{"word":"so","start":176.885,"end":177.045,"confidence":0.9231876,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.2530146539211273},{"word":"you","start":177.045,"end":177.205,"confidence":0.98031574,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.25563183426856995},{"word":"can","start":177.205,"end":177.365,"confidence":0.9974016,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2318395674228668},{"word":"test","start":177.365,"end":177.685,"confidence":0.8807113,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.16582491993904114},{"word":"that","start":177.685,"end":177.925,"confidence":0.6687384,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.21238529682159424},{"word":"calls","start":177.925,"end":178.16501,"confidence":0.98406845,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.22739781439304352},{"word":"go","start":178.16501,"end":178.405,"confidence":0.8872666,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.16850069165229797},{"word":"through","start":178.405,"end":178.645,"confidence":0.9982906,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.14027516543865204},{"word":"and","start":178.645,"end":178.725,"confidence":0.50445116,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06938840448856354},{"word":"all","start":178.725,"end":178.885,"confidence":0.49998063,"punctuated_word":"all,","sentiment":"neutral","sentiment_score":0.06730058789253235},{"word":"etcetera","start":178.885,"end":179.385,"confidence":0.9104504,"punctuated_word":"etcetera.","sentiment":"neutral","sentiment_score":0.07586997002363205},{"word":"yeah","start":181.285,"end":181.525,"confidence":0.96826816,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10485909879207612},{"word":"yeah","start":181.525,"end":182.025,"confidence":0.950863,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13853435218334198},{"word":"yeah","start":190.01,"end":190.17,"confidence":0.9949744,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04422219097614288},{"word":"yeah","start":190.17,"end":190.32999,"confidence":0.8312682,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03898203372955322},{"word":"that","start":190.32999,"end":190.40999,"confidence":0.99232227,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.016616538166999817},{"word":"would","start":190.40999,"end":190.65,"confidence":0.99974734,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.014740541577339172},{"word":"be","start":190.65,"end":190.81,"confidence":0.9997354,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.01386694610118866},{"word":"awesome","start":190.81,"end":191.29,"confidence":0.9971994,"punctuated_word":"awesome.","sentiment":"neutral","sentiment_score":0.01243477314710617},{"word":"i","start":191.29,"end":191.37,"confidence":0.9741256,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14986452460289},{"word":"probably","start":191.37,"end":191.60999,"confidence":0.9661341,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.26541268825531006},{"word":"can't","start":191.60999,"end":191.84999,"confidence":0.998297,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.1963661164045334},{"word":"do","start":191.84999,"end":192.09,"confidence":0.9995914,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.1889808624982834},{"word":"it","start":192.09,"end":192.25,"confidence":0.9994424,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.17174723744392395},{"word":"today","start":192.25,"end":192.75,"confidence":0.94688916,"punctuated_word":"today,","sentiment":"neutral","sentiment_score":-0.21943417191505432},{"word":"but","start":192.89,"end":193.29,"confidence":0.998365,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1265827715396881},{"word":"tomorrow","start":193.29,"end":193.68999,"confidence":0.998464,"punctuated_word":"tomorrow","sentiment":"neutral","sentiment_score":-0.1644815057516098},{"word":"could","start":193.68999,"end":193.84999,"confidence":0.98362905,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.038212597370147705},{"word":"potentially","start":193.84999,"end":194.32999,"confidence":0.99840015,"punctuated_word":"potentially","sentiment":"neutral","sentiment_score":0.043258532881736755},{"word":"work","start":194.32999,"end":194.56999,"confidence":0.9927522,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":0.2966573238372803},{"word":"that'd","start":194.56999,"end":194.81,"confidence":0.9932905,"punctuated_word":"That'd","sentiment":"positive","sentiment_score":0.5702592134475708},{"word":"be","start":194.81,"end":194.96999,"confidence":0.99891865,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.6370782852172852},{"word":"awesome","start":194.96999,"end":195.46999,"confidence":0.99933517,"punctuated_word":"awesome.","sentiment":"positive","sentiment_score":0.6186486482620239},{"word":"yeah","start":200.96999,"end":201.29,"confidence":0.9246491,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06403151154518127},{"word":"no","start":201.84999,"end":202.035,"confidence":0.55990064,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.03654327988624573},{"word":"dramas","start":202.195,"end":202.515,"confidence":0.923242,"punctuated_word":"dramas","sentiment":"neutral","sentiment_score":-0.02407735027372837},{"word":"at","start":202.515,"end":203.015,"confidence":0.95473987,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.01073022186756134},{"word":"all","start":203.515,"end":204.015,"confidence":0.9981896,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.137394517660141},{"word":"yeah","start":204.515,"end":204.755,"confidence":0.98698705,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.051637597382068634},{"word":"because","start":204.755,"end":205.155,"confidence":0.94850427,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.025944851338863373},{"word":"i","start":205.155,"end":205.315,"confidence":0.6654435,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.052704162895679474},{"word":"i","start":205.315,"end":205.395,"confidence":0.8741657,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05091402307152748},{"word":"was","start":205.395,"end":205.55501,"confidence":0.9502664,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.04052044451236725},{"word":"also","start":205.55501,"end":206.05501,"confidence":0.96884847,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.05895356088876724},{"word":"curious","start":206.27501,"end":206.755,"confidence":0.8542859,"punctuated_word":"curious","sentiment":"neutral","sentiment_score":0.022080160677433017},{"word":"on","start":206.755,"end":206.91501,"confidence":0.33236638,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.016330264508724213},{"word":"asking","start":206.91501,"end":207.155,"confidence":0.9899595,"punctuated_word":"asking","sentiment":"neutral","sentiment_score":0.022215601056814194},{"word":"you","start":207.155,"end":207.315,"confidence":0.58572286,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.016855329275131226},{"word":"a","start":207.315,"end":207.395,"confidence":0.9800525,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.008890089578926563},{"word":"question","start":207.395,"end":207.715,"confidence":0.99574393,"punctuated_word":"question","sentiment":"neutral","sentiment_score":0.009659496136009691},{"word":"too","start":207.715,"end":208.215,"confidence":0.88827723,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.00567852845415473},{"word":"where","start":208.27501,"end":208.515,"confidence":0.77533394,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.012037930078804491},{"word":"are","start":208.515,"end":208.595,"confidence":0.47356644,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.0006375499069690704},{"word":"i","start":208.755,"end":208.91501,"confidence":0.99881244,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004544323310256004},{"word":"come","start":208.91501,"end":209.075,"confidence":0.991434,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.0032359715551137924},{"word":"from","start":209.075,"end":209.395,"confidence":0.66615343,"punctuated_word":"from,","sentiment":"neutral","sentiment_score":-0.0029386430978775024},{"word":"like","start":209.395,"end":209.715,"confidence":0.9503331,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.021860511973500252},{"word":"ericsson","start":209.715,"end":210.195,"confidence":0.9615681,"punctuated_word":"Ericsson","sentiment":"neutral","sentiment_score":0.030927948653697968},{"word":"lg","start":210.195,"end":210.515,"confidence":0.4552557,"punctuated_word":"LG","sentiment":"neutral","sentiment_score":0.03297184407711029},{"word":"back","start":210.515,"end":210.99501,"confidence":0.79624856,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.030547551810741425},{"word":"so","start":210.99501,"end":211.49501,"confidence":0.9921583,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.007504429668188095},{"word":"a","start":211.55501,"end":211.63501,"confidence":0.85660493,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06772774457931519},{"word":"lot","start":211.63501,"end":211.795,"confidence":0.9996878,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.060085728764534},{"word":"of","start":211.795,"end":211.955,"confidence":0.9998559,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.09517668187618256},{"word":"the","start":211.955,"end":212.115,"confidence":0.999049,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.017935022711753845},{"word":"phone","start":212.115,"end":212.35501,"confidence":0.99357516,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.023786360397934914},{"word":"systems","start":212.35501,"end":212.675,"confidence":0.999297,"punctuated_word":"systems","sentiment":"neutral","sentiment_score":0.0611090362071991},{"word":"i","start":212.675,"end":212.835,"confidence":0.879952,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03538943827152252},{"word":"sold","start":212.835,"end":213.075,"confidence":0.5819363,"punctuated_word":"sold","sentiment":"neutral","sentiment_score":0.10453496873378754},{"word":"in","start":213.075,"end":213.155,"confidence":0.97215736,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07395946234464645},{"word":"the","start":213.155,"end":213.315,"confidence":0.9976941,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08465097844600677},{"word":"early","start":213.315,"end":213.55501,"confidence":0.9992261,"punctuated_word":"early","sentiment":"neutral","sentiment_score":0.07067688554525375},{"word":"days","start":213.55501,"end":213.875,"confidence":0.99976367,"punctuated_word":"days","sentiment":"neutral","sentiment_score":0.11514298617839812},{"word":"were","start":213.875,"end":214.375,"confidence":0.8254187,"punctuated_word":"were,","sentiment":"neutral","sentiment_score":0.0787387490272522},{"word":"like","start":214.435,"end":214.675,"confidence":0.9864986,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.06447719037532806},{"word":"on","start":214.675,"end":214.91501,"confidence":0.9873864,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.0898924171924591},{"word":"prem","start":214.91501,"end":215.235,"confidence":0.9934058,"punctuated_word":"prem","sentiment":"neutral","sentiment_score":0.09827176481485368},{"word":"and","start":215.235,"end":215.395,"confidence":0.86035144,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06657423079013824},{"word":"then","start":215.395,"end":215.55501,"confidence":0.99816716,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.029424775391817093},{"word":"slowly","start":215.55501,"end":215.955,"confidence":0.9356303,"punctuated_word":"slowly","sentiment":"neutral","sentiment_score":0.07013845443725586},{"word":"moved","start":215.955,"end":216.115,"confidence":0.825481,"punctuated_word":"moved","sentiment":"neutral","sentiment_score":0.07111932337284088},{"word":"to","start":216.115,"end":216.27501,"confidence":0.99177915,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06096408888697624},{"word":"ericsson","start":216.27501,"end":216.755,"confidence":0.99962664,"punctuated_word":"Ericsson","sentiment":"neutral","sentiment_score":0.05024527758359909},{"word":"cloud","start":216.755,"end":217.255,"confidence":0.70024276,"punctuated_word":"Cloud.","sentiment":"neutral","sentiment_score":0.06771639734506607},{"word":"but","start":217.46,"end":217.54001,"confidence":0.9063907,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.05474836379289627},{"word":"i","start":217.54001,"end":217.62001,"confidence":0.9974124,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2352895587682724},{"word":"feel","start":217.62001,"end":217.78,"confidence":0.9987129,"punctuated_word":"feel","sentiment":"neutral","sentiment_score":-0.15141507983207703},{"word":"like","start":217.78,"end":218.02,"confidence":0.9712948,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.27029553055763245},{"word":"ericsson","start":218.02,"end":218.5,"confidence":0.9997078,"punctuated_word":"Ericsson","sentiment":"neutral","sentiment_score":-0.25315243005752563},{"word":"cloud","start":218.5,"end":218.74,"confidence":0.9837092,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":-0.0834546834230423},{"word":"adoption","start":218.74,"end":219.14,"confidence":0.995749,"punctuated_word":"adoption","sentiment":"neutral","sentiment_score":0.07639265060424805},{"word":"hasn't","start":219.14,"end":219.3,"confidence":0.9984243,"punctuated_word":"hasn't","sentiment":"neutral","sentiment_score":-0.2590664029121399},{"word":"been","start":219.3,"end":219.62001,"confidence":0.99962735,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.19593174755573273},{"word":"as","start":219.62001,"end":219.86,"confidence":0.8722484,"punctuated_word":"as,","sentiment":"neutral","sentiment_score":-0.2502102255821228},{"word":"i","start":219.86,"end":219.94,"confidence":0.99380577,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2936877906322479},{"word":"don't","start":219.94,"end":220.1,"confidence":0.97805214,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.2089487761259079},{"word":"know","start":220.1,"end":220.6,"confidence":0.9987657,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.29825377464294434},{"word":"strong","start":220.82,"end":221.14,"confidence":0.9228862,"punctuated_word":"strong","sentiment":"neutral","sentiment_score":-0.06435562670230865},{"word":"as","start":221.14,"end":221.38,"confidence":0.9926233,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.07433076202869415},{"word":"what","start":221.38,"end":221.54001,"confidence":0.9769768,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.05236710608005524},{"word":"everyone","start":221.54001,"end":221.94,"confidence":0.99795604,"punctuated_word":"everyone","sentiment":"neutral","sentiment_score":-0.007201790809631348},{"word":"kind","start":221.94,"end":222.18001,"confidence":0.97796714,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.07053540647029877},{"word":"of","start":222.18001,"end":222.34001,"confidence":0.99892753,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.01164369285106659},{"word":"expected","start":222.34001,"end":222.84001,"confidence":0.9987838,"punctuated_word":"expected.","sentiment":"neutral","sentiment_score":-0.005911044776439667},{"word":"what","start":223.06,"end":223.22,"confidence":0.99840266,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.02879975363612175},{"word":"have","start":223.22,"end":223.38,"confidence":0.982335,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.05662964656949043},{"word":"you","start":223.38,"end":223.54001,"confidence":0.9997248,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.023090995848178864},{"word":"kind","start":223.54001,"end":223.70001,"confidence":0.5230571,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.019223015755414963},{"word":"of","start":223.70001,"end":223.78,"confidence":0.9984699,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05886434391140938},{"word":"seen","start":223.78,"end":224.02,"confidence":0.9899014,"punctuated_word":"seen","sentiment":"neutral","sentiment_score":-0.06564916670322418},{"word":"in","start":224.02,"end":224.1,"confidence":0.99853957,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.04941505938768387},{"word":"the","start":224.1,"end":224.26001,"confidence":0.99926275,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03407007083296776},{"word":"market","start":224.26001,"end":224.5,"confidence":0.99861115,"punctuated_word":"market?","sentiment":"neutral","sentiment_score":-0.05783424526453018},{"word":"do","start":224.5,"end":224.66,"confidence":0.99964345,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.15148521959781647},{"word":"you","start":224.66,"end":224.74,"confidence":0.99974173,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12296079099178314},{"word":"think","start":224.74,"end":224.90001,"confidence":0.99970067,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.1529199779033661},{"word":"people","start":224.90001,"end":225.14,"confidence":0.99952805,"punctuated_word":"people","sentiment":"neutral","sentiment_score":-0.10490714013576508},{"word":"are","start":225.14,"end":225.3,"confidence":0.9987925,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.17327629029750824},{"word":"moving","start":225.3,"end":225.54001,"confidence":0.9997861,"punctuated_word":"moving","sentiment":"neutral","sentiment_score":-0.17113810777664185},{"word":"away","start":225.54001,"end":225.86,"confidence":0.9997521,"punctuated_word":"away","sentiment":"neutral","sentiment_score":-0.22705881297588348},{"word":"from","start":225.86,"end":226.36,"confidence":0.99980956,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.24335214495658877},{"word":"proprietary","start":226.5,"end":227.0,"confidence":0.9736443,"punctuated_word":"proprietary","sentiment":"neutral","sentiment_score":-0.2438579797744751},{"word":"tech","start":227.14,"end":227.38,"confidence":0.99769187,"punctuated_word":"tech","sentiment":"neutral","sentiment_score":-0.17195144295692444},{"word":"and","start":227.38,"end":227.54001,"confidence":0.9653804,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17204990983009338},{"word":"kind","start":227.54001,"end":227.70001,"confidence":0.8795511,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.19924546778202057},{"word":"of","start":227.70001,"end":227.86,"confidence":0.99908495,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.18806546926498413},{"word":"pushing","start":227.86,"end":228.1,"confidence":0.9989919,"punctuated_word":"pushing","sentiment":"neutral","sentiment_score":-0.1074696034193039},{"word":"more","start":228.1,"end":228.26001,"confidence":0.9903044,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.10385091602802277},{"word":"towards","start":228.26001,"end":228.58,"confidence":0.7526602,"punctuated_word":"towards,","sentiment":"neutral","sentiment_score":-0.06464306265115738},{"word":"like","start":228.58,"end":228.74,"confidence":0.9916276,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.06116844341158867},{"word":"the","start":228.74,"end":228.90001,"confidence":0.6590829,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04382050782442093},{"word":"yealink","start":228.90001,"end":229.22,"confidence":0.9730301,"punctuated_word":"Yealink","sentiment":"neutral","sentiment_score":0.05922900885343552},{"word":"side","start":229.22,"end":229.38,"confidence":0.98380196,"punctuated_word":"side","sentiment":"neutral","sentiment_score":-0.004997409880161285},{"word":"of","start":229.38,"end":229.46,"confidence":0.9978052,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0021975114941596985},{"word":"things","start":229.46,"end":229.70001,"confidence":0.7679812,"punctuated_word":"things,","sentiment":"neutral","sentiment_score":-0.0313958041369915},{"word":"or","start":229.70001,"end":229.86,"confidence":0.9964838,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.06975732743740082},{"word":"what's","start":229.86,"end":230.02,"confidence":0.99048156,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.07463245093822479},{"word":"the","start":230.02,"end":230.18001,"confidence":0.9362986,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07512885332107544},{"word":"go","start":230.18001,"end":230.42,"confidence":0.7605848,"punctuated_word":"go?","sentiment":"neutral","sentiment_score":-0.08159138262271881},{"word":"because","start":230.42,"end":230.66,"confidence":0.98043996,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.2906080186367035},{"word":"i","start":230.66,"end":230.74,"confidence":0.99780375,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5076408386230469},{"word":"feel","start":230.74,"end":230.98001,"confidence":0.99508166,"punctuated_word":"feel","sentiment":"negative","sentiment_score":-0.4642053246498108},{"word":"like","start":230.98001,"end":231.06,"confidence":0.9631259,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.5040073990821838},{"word":"nobody's","start":231.06,"end":231.46,"confidence":0.9342731,"punctuated_word":"nobody's","sentiment":"negative","sentiment_score":-0.5238956809043884},{"word":"willing","start":231.46,"end":231.70001,"confidence":0.9994318,"punctuated_word":"willing","sentiment":"negative","sentiment_score":-0.6113610863685608},{"word":"to","start":231.70001,"end":231.78,"confidence":0.9985286,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.580560028553009},{"word":"pay","start":231.78,"end":232.02,"confidence":0.99945027,"punctuated_word":"pay","sentiment":"negative","sentiment_score":-0.4721740484237671},{"word":"for","start":232.02,"end":232.1,"confidence":0.9958413,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.375150591135025},{"word":"it","start":232.1,"end":232.26001,"confidence":0.97933257,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.4111635684967041},{"word":"as","start":232.26001,"end":232.34001,"confidence":0.998028,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.40164467692375183},{"word":"much","start":232.34001,"end":232.5,"confidence":0.99908674,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.3310739994049072},{"word":"as","start":232.5,"end":232.58,"confidence":0.781984,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4162443578243256},{"word":"they","start":232.58,"end":232.74,"confidence":0.9775351,"punctuated_word":"they","sentiment":"negative","sentiment_score":-0.3578275442123413},{"word":"used","start":232.74,"end":232.90001,"confidence":0.93927485,"punctuated_word":"used","sentiment":"neutral","sentiment_score":-0.3260958194732666},{"word":"to","start":232.90001,"end":233.06,"confidence":0.8398948,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":-0.32169806957244873},{"word":"mate","start":233.06,"end":233.355,"confidence":0.7607664,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":-0.25636154413223267},{"word":"yeah","start":238.315,"end":238.715,"confidence":0.8443092,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.013396909460425375},{"word":"in","start":238.715,"end":238.875,"confidence":0.99571,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.03430452197790146},{"word":"terms","start":238.875,"end":239.11499,"confidence":0.9999192,"punctuated_word":"terms","sentiment":"neutral","sentiment_score":-0.01927395537495613},{"word":"of","start":239.11499,"end":239.19499,"confidence":0.93019843,"punctuated_word":"of,","sentiment":"neutral","sentiment_score":-0.03927530720829964},{"word":"like","start":239.19499,"end":239.435,"confidence":0.99866515,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.03637920320034027},{"word":"the","start":239.435,"end":239.515,"confidence":0.99938,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03881453722715378},{"word":"big","start":239.515,"end":239.67499,"confidence":0.99965775,"punctuated_word":"big","sentiment":"neutral","sentiment_score":-0.013054948300123216},{"word":"vendors","start":239.67499,"end":239.995,"confidence":0.9196037,"punctuated_word":"vendors,","sentiment":"neutral","sentiment_score":-0.01743805594742298},{"word":"like","start":239.995,"end":240.155,"confidence":0.8019775,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.03171270340681076},{"word":"the","start":240.155,"end":240.235,"confidence":0.99799585,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01920419931411743},{"word":"big","start":240.235,"end":240.47499,"confidence":0.99854445,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.006222032010555267},{"word":"name","start":240.47499,"end":240.715,"confidence":0.95795697,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.0008693784475326538},{"word":"brands","start":240.715,"end":241.215,"confidence":0.8700701,"punctuated_word":"brands.","sentiment":"neutral","sentiment_score":-0.010271573439240456},{"word":"yeah","start":248.86,"end":249.36,"confidence":0.75709707,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.003789426758885384},{"word":"yep","start":251.66,"end":252.16,"confidence":0.78328395,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.008940502069890499},{"word":"merges","start":256.86002,"end":257.26,"confidence":0.8389876,"punctuated_word":"Merges","sentiment":"neutral","sentiment_score":-0.020868659019470215},{"word":"into","start":257.26,"end":257.5,"confidence":0.9762115,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.03116311877965927},{"word":"their","start":257.5,"end":257.82,"confidence":0.69305986,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.02632923424243927},{"word":"webex","start":257.82,"end":258.32,"confidence":0.97877145,"punctuated_word":"Webex.","sentiment":"neutral","sentiment_score":-0.000761028379201889},{"word":"yeah","start":258.78,"end":259.02,"confidence":0.99499273,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.005995776504278183},{"word":"yeah","start":259.02,"end":259.52,"confidence":0.96881396,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.002337370067834854},{"word":"yeah","start":280.69,"end":281.19,"confidence":0.8878279,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.049258023500442505},{"word":"yeah","start":282.77002,"end":283.01,"confidence":0.97233593,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.035742662847042084},{"word":"it","start":283.01,"end":283.17,"confidence":0.68223333,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.02291975170373917},{"word":"goes","start":283.17,"end":283.67,"confidence":0.64717543,"punctuated_word":"goes.","sentiment":"neutral","sentiment_score":-0.001975576858967542},{"word":"yeah","start":293.16498,"end":293.66498,"confidence":0.9754843,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.140944242477417},{"word":"yeah","start":303.68,"end":304.18,"confidence":0.99217904,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2088099420070648},{"word":"well","start":304.56,"end":304.80002,"confidence":0.88293636,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.17203137278556824},{"word":"because","start":304.80002,"end":305.12,"confidence":0.9728444,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.13341814279556274},{"word":"on","start":305.12,"end":305.28,"confidence":0.9961979,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.20193743705749512},{"word":"the","start":305.28,"end":305.44,"confidence":0.9967333,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.17708641290664673},{"word":"small","start":305.44,"end":305.76,"confidence":0.98090464,"punctuated_word":"small","sentiment":"neutral","sentiment_score":0.1860030293464661},{"word":"end","start":305.76,"end":306.08002,"confidence":0.9789382,"punctuated_word":"end,","sentiment":"neutral","sentiment_score":0.1911042481660843},{"word":"it's","start":306.08002,"end":306.32,"confidence":0.99930274,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.20372936129570007},{"word":"kinda","start":306.32,"end":306.64,"confidence":0.628571,"punctuated_word":"kinda","sentiment":"neutral","sentiment_score":0.18554827570915225},{"word":"much","start":306.64,"end":306.88,"confidence":0.9970386,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.24377645552158356},{"word":"the","start":306.88,"end":307.04,"confidence":0.9941303,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.17749568819999695},{"word":"same","start":307.04,"end":307.36002,"confidence":0.9722192,"punctuated_word":"same,","sentiment":"neutral","sentiment_score":0.15991456806659698},{"word":"bro","start":307.36002,"end":307.86002,"confidence":0.9864771,"punctuated_word":"bro.","sentiment":"neutral","sentiment_score":0.1221344992518425},{"word":"really","start":308.72,"end":309.04,"confidence":0.8847825,"punctuated_word":"Really,","sentiment":"neutral","sentiment_score":0.08599138259887695},{"word":"like","start":309.04,"end":309.2,"confidence":0.91882014,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.06548909842967987},{"word":"when","start":309.2,"end":309.44,"confidence":0.9995932,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.07188768684864044},{"word":"you're","start":309.44,"end":309.6,"confidence":0.9792829,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.08163699507713318},{"word":"talking","start":309.6,"end":309.84,"confidence":0.99854195,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":0.0562562569975853},{"word":"about","start":309.84,"end":310.24,"confidence":0.99734575,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.050135716795921326},{"word":"smaller","start":310.24,"end":310.64,"confidence":0.990589,"punctuated_word":"smaller","sentiment":"neutral","sentiment_score":0.1049053966999054},{"word":"accounts","start":310.64,"end":311.14,"confidence":0.9836683,"punctuated_word":"accounts,","sentiment":"neutral","sentiment_score":0.09927792847156525},{"word":"features","start":311.335,"end":311.655,"confidence":0.96400285,"punctuated_word":"features","sentiment":"neutral","sentiment_score":0.1231738030910492},{"word":"are","start":311.655,"end":311.72498,"confidence":0.9939382,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1519379764795303},{"word":"all","start":311.72498,"end":311.97498,"confidence":0.98165727,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.16163451969623566},{"word":"the","start":311.97498,"end":312.13498,"confidence":0.97250193,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.12392488121986388},{"word":"same","start":312.13498,"end":312.63498,"confidence":0.98439157,"punctuated_word":"same.","sentiment":"neutral","sentiment_score":0.12407981604337692},{"word":"yeah","start":328.03,"end":328.53,"confidence":0.96713495,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.3323022723197937},{"word":"yeah","start":332.50998,"end":332.83,"confidence":0.9607959,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.15466754138469696},{"word":"it","start":332.83,"end":332.99,"confidence":0.57879746,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.1046745777130127},{"word":"goes","start":332.99,"end":333.49,"confidence":0.7081497,"punctuated_word":"goes.","sentiment":"neutral","sentiment_score":0.13592803478240967},{"word":"yeah","start":344.935,"end":345.435,"confidence":0.90822834,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.15820424258708954},{"word":"yeah","start":345.815,"end":346.315,"confidence":0.9873619,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1300351470708847},{"word":"yeah","start":349.01498,"end":349.255,"confidence":0.960003,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.17726413905620575},{"word":"you","start":349.255,"end":349.41498,"confidence":0.9827253,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.1972571611404419},{"word":"wanna","start":349.41498,"end":349.655,"confidence":0.98105353,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.23812052607536316},{"word":"make","start":349.655,"end":349.895,"confidence":0.99774915,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.2416679859161377},{"word":"it","start":349.895,"end":349.97498,"confidence":0.8977584,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.2590581178665161},{"word":"sticky","start":349.97498,"end":350.29498,"confidence":0.621657,"punctuated_word":"sticky","sentiment":"neutral","sentiment_score":0.26667535305023193},{"word":"as","start":350.29498,"end":350.455,"confidence":0.99663794,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.2800637483596802},{"word":"possible","start":350.455,"end":350.85498,"confidence":0.9909434,"punctuated_word":"possible,","sentiment":"neutral","sentiment_score":0.2617315351963043},{"word":"bro","start":350.85498,"end":351.255,"confidence":0.98096603,"punctuated_word":"bro.","sentiment":"neutral","sentiment_score":0.24097317457199097},{"word":"yeah","start":351.255,"end":351.57498,"confidence":0.988495,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.22295309603214264},{"word":"of","start":351.57498,"end":351.655,"confidence":0.9382238,"punctuated_word":"Of","sentiment":"neutral","sentiment_score":0.21954871714115143},{"word":"course","start":351.655,"end":352.11,"confidence":0.9996615,"punctuated_word":"course.","sentiment":"neutral","sentiment_score":0.28373342752456665},{"word":"yeah","start":377.42502,"end":377.905,"confidence":0.8958982,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1680610477924347},{"word":"yeah","start":377.905,"end":378.225,"confidence":0.98886,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.15173514187335968},{"word":"correct","start":378.225,"end":378.725,"confidence":0.9950661,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.22842900454998016},{"word":"yeah","start":385.27,"end":385.77,"confidence":0.8358087,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12812481820583344},{"word":"well","start":386.55,"end":386.79,"confidence":0.9267654,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.023893222212791443},{"word":"i'm","start":386.79,"end":386.95,"confidence":0.9678,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.0400441437959671},{"word":"very","start":386.95,"end":387.11,"confidence":0.99559903,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.014595836400985718},{"word":"curious","start":387.11,"end":387.51,"confidence":0.9985415,"punctuated_word":"curious","sentiment":"neutral","sentiment_score":0.03165791928768158},{"word":"to","start":387.51,"end":387.67,"confidence":0.9903549,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06399685889482498},{"word":"see","start":387.67,"end":387.83,"confidence":0.901863,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.06765396147966385},{"word":"what","start":387.83,"end":387.91,"confidence":0.9868203,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.08828798681497574},{"word":"that","start":387.91,"end":388.31,"confidence":0.9487756,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.07180265337228775},{"word":"ai","start":388.31,"end":388.47,"confidence":0.50021213,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.21772712469100952},{"word":"am","start":388.47,"end":388.97,"confidence":0.71042275,"punctuated_word":"am.","sentiment":"neutral","sentiment_score":0.05408433452248573},{"word":"yeah","start":389.27,"end":389.77,"confidence":0.9210992,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1954946219921112},{"word":"correct","start":401.20502,"end":401.70502,"confidence":0.8348955,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.05985400453209877},{"word":"i","start":402.48502,"end":402.64502,"confidence":0.9242436,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15484660863876343},{"word":"told","start":402.64502,"end":402.885,"confidence":0.48968154,"punctuated_word":"told","sentiment":"neutral","sentiment_score":-0.1760212928056717},{"word":"her","start":402.885,"end":402.965,"confidence":0.4992441,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.1446952372789383},{"word":"to","start":402.965,"end":403.125,"confidence":0.31803706,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09068849682807922},{"word":"start","start":403.125,"end":403.36502,"confidence":0.35138798,"punctuated_word":"start","sentiment":"negative","sentiment_score":-0.4881127774715424},{"word":"to","start":403.36502,"end":403.445,"confidence":0.2723895,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5042241215705872},{"word":"really","start":403.445,"end":403.525,"confidence":0.562412,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.5228744745254517},{"word":"give","start":403.525,"end":403.765,"confidence":0.96171474,"punctuated_word":"give","sentiment":"negative","sentiment_score":-0.4487459659576416},{"word":"a","start":403.765,"end":403.845,"confidence":0.9121221,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5503983497619629},{"word":"fuck","start":403.845,"end":404.005,"confidence":0.9882478,"punctuated_word":"fuck","sentiment":"negative","sentiment_score":-0.6681003570556641},{"word":"her","start":404.005,"end":404.08502,"confidence":0.32495263,"punctuated_word":"her.","sentiment":"negative","sentiment_score":-0.5126444697380066},{"word":"yeah","start":404.08502,"end":404.405,"confidence":0.9007704,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.07702526450157166},{"word":"yeah","start":404.405,"end":404.905,"confidence":0.90726745,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06768950074911118},{"word":"yeah","start":422.68,"end":423.18,"confidence":0.7435516,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.3586295545101166},{"word":"yeah","start":426.67502,"end":427.17502,"confidence":0.9511101,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10562372207641602},{"word":"well","start":427.23502,"end":427.55502,"confidence":0.83865833,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.04208981990814209},{"word":"the","start":427.55502,"end":427.875,"confidence":0.9978423,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.013684727251529694},{"word":"the","start":427.875,"end":428.035,"confidence":0.9425848,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01423606276512146},{"word":"way","start":428.035,"end":428.27502,"confidence":0.9942121,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.034446850419044495},{"word":"these","start":428.27502,"end":428.595,"confidence":0.4846378,"punctuated_word":"these","sentiment":"neutral","sentiment_score":-0.016534723341464996},{"word":"supplies","start":428.595,"end":429.095,"confidence":0.65604484,"punctuated_word":"supplies","sentiment":"neutral","sentiment_score":0.033098988234996796},{"word":"price","start":429.15503,"end":429.55502,"confidence":0.5630244,"punctuated_word":"price,","sentiment":"neutral","sentiment_score":-0.006798718124628067},{"word":"so","start":429.55502,"end":429.795,"confidence":0.56428933,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.010687001049518583},{"word":"especially","start":429.795,"end":429.995,"confidence":0.94780266,"punctuated_word":"especially","sentiment":"neutral","sentiment_score":-0.01221601665019989},{"word":"a","start":429.995,"end":430.195,"confidence":0.9578294,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.004474032670259476},{"word":"lot","start":430.195,"end":430.355,"confidence":0.99872357,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":-0.024699732661247253},{"word":"of","start":430.355,"end":430.515,"confidence":0.996829,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.019108496606349945},{"word":"the","start":430.515,"end":430.595,"confidence":0.9955037,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02518294006586075},{"word":"bigger","start":430.595,"end":430.83502,"confidence":0.90395105,"punctuated_word":"bigger","sentiment":"neutral","sentiment_score":0.05361703783273697},{"word":"ones","start":430.83502,"end":431.075,"confidence":0.99574995,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":0.014664947986602783},{"word":"we're","start":431.075,"end":431.315,"confidence":0.8174571,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.05640731379389763},{"word":"working","start":431.315,"end":431.55502,"confidence":0.9992336,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.04945995658636093},{"word":"with","start":431.55502,"end":431.95502,"confidence":0.9684866,"punctuated_word":"with,","sentiment":"neutral","sentiment_score":0.04746660217642784},{"word":"it","start":431.95502,"end":432.11502,"confidence":0.98220694,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.008024275302886963},{"word":"wasn't","start":432.11502,"end":432.43503,"confidence":0.99974483,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.010457133874297142},{"word":"really","start":432.43503,"end":432.67502,"confidence":0.9994789,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.12201856821775436},{"word":"a","start":432.67502,"end":432.755,"confidence":0.9982029,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.10086147487163544},{"word":"problem","start":432.755,"end":433.15503,"confidence":0.9999602,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":-0.12059518694877625},{"word":"in","start":433.15503,"end":433.315,"confidence":0.9994771,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08986232429742813},{"word":"the","start":433.315,"end":433.475,"confidence":0.99962425,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.027546539902687073},{"word":"initial","start":433.475,"end":433.875,"confidence":0.99897814,"punctuated_word":"initial","sentiment":"neutral","sentiment_score":0.05307712405920029},{"word":"stages","start":433.875,"end":434.195,"confidence":0.98950243,"punctuated_word":"stages","sentiment":"neutral","sentiment_score":0.051052726805210114},{"word":"because","start":434.195,"end":434.695,"confidence":0.7855077,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.023572705686092377},{"word":"back","start":435.075,"end":435.23502,"confidence":0.9796244,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.000281408429145813},{"word":"then","start":435.23502,"end":435.475,"confidence":0.99622995,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.03708408027887344},{"word":"you'd","start":435.475,"end":435.71503,"confidence":0.7824937,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":0.034646306186914444},{"word":"be","start":435.71503,"end":435.875,"confidence":0.99782443,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06327923387289047},{"word":"able","start":435.875,"end":436.11502,"confidence":0.99944645,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.07663016021251678},{"word":"to","start":436.11502,"end":436.27502,"confidence":0.75234914,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":0.040340669453144073},{"word":"you","start":436.27502,"end":436.43503,"confidence":0.9921548,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03798917680978775},{"word":"know","start":436.43503,"end":436.83,"confidence":0.9601842,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.01370062306523323},{"word":"you","start":436.90997,"end":437.15,"confidence":0.9456183,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.008888296782970428},{"word":"price","start":437.15,"end":437.38998,"confidence":0.78024507,"punctuated_word":"price","sentiment":"neutral","sentiment_score":0.04470834881067276},{"word":"up","start":437.38998,"end":437.87,"confidence":0.9953661,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.05430052801966667},{"word":"a","start":437.87,"end":438.03,"confidence":0.96144813,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.017422910779714584},{"word":"44","start":438.03,"end":438.75,"confidence":0.69926035,"punctuated_word":"44","sentiment":"neutral","sentiment_score":0.012245237827301024},{"word":"extension","start":438.75,"end":439.25,"confidence":0.955666,"punctuated_word":"extension","sentiment":"neutral","sentiment_score":0.049740638583898544},{"word":"system","start":439.38998,"end":439.62997,"confidence":0.99116206,"punctuated_word":"system","sentiment":"neutral","sentiment_score":0.032154686748981476},{"word":"for","start":439.62997,"end":439.78998,"confidence":0.97048384,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03762871399521828},{"word":"300","start":439.78998,"end":440.43,"confidence":0.9982247,"punctuated_word":"300","sentiment":"neutral","sentiment_score":0.046100910753011703},{"word":"a","start":440.43,"end":440.59,"confidence":0.99913675,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02822471968829632},{"word":"month","start":440.59,"end":440.83,"confidence":0.9999224,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.05170248448848725},{"word":"on","start":440.83,"end":440.99,"confidence":0.9967244,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06033788248896599},{"word":"finance","start":440.99,"end":441.38998,"confidence":0.81823593,"punctuated_word":"finance.","sentiment":"neutral","sentiment_score":0.020355509594082832},{"word":"you","start":441.38998,"end":441.55,"confidence":0.9796816,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.006176512688398361},{"word":"call","start":441.55,"end":441.71,"confidence":0.8749827,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.010370049625635149},{"word":"it","start":441.71,"end":441.87,"confidence":0.9959418,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0101424902677536},{"word":"a","start":441.87,"end":441.94998,"confidence":0.98005587,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.018238039687275887},{"word":"day","start":441.94998,"end":442.18997,"confidence":0.8846305,"punctuated_word":"day","sentiment":"neutral","sentiment_score":0.033315204083919525},{"word":"or","start":442.18997,"end":442.34998,"confidence":0.4461217,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.03299298137426376},{"word":"month","start":442.34998,"end":442.84998,"confidence":0.6210778,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":-0.03176750987768173},{"word":"whereas","start":443.06998,"end":443.38998,"confidence":0.99350077,"punctuated_word":"Whereas","sentiment":"neutral","sentiment_score":-0.10738210380077362},{"word":"we've","start":443.38998,"end":443.62997,"confidence":0.7883626,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":-0.17439576983451843},{"word":"had","start":443.62997,"end":443.78998,"confidence":0.999482,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.17780841886997223},{"word":"to","start":443.78998,"end":443.94998,"confidence":0.9985856,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2186095416545868},{"word":"kind","start":443.94998,"end":444.18997,"confidence":0.63337946,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.2327941507101059},{"word":"of","start":444.18997,"end":444.34998,"confidence":0.99714345,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.26059630513191223},{"word":"move","start":444.34998,"end":444.50998,"confidence":0.99928826,"punctuated_word":"move","sentiment":"neutral","sentiment_score":-0.2294071763753891},{"word":"over","start":444.50998,"end":444.83,"confidence":0.9970631,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.1889898031949997},{"word":"to","start":444.83,"end":444.99,"confidence":0.9943868,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2566341459751129},{"word":"sydney","start":444.99,"end":445.31,"confidence":0.99969244,"punctuated_word":"Sydney","sentiment":"neutral","sentiment_score":-0.17328491806983948},{"word":"to","start":445.31,"end":445.46997,"confidence":0.9989141,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18268783390522003},{"word":"start","start":445.46997,"end":445.71,"confidence":0.99511886,"punctuated_word":"start","sentiment":"neutral","sentiment_score":-0.17896060645580292},{"word":"doing","start":445.71,"end":446.11,"confidence":0.9996629,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":-0.20344847440719604},{"word":"similar","start":446.11,"end":446.50998,"confidence":0.9997476,"punctuated_word":"similar","sentiment":"neutral","sentiment_score":-0.20079004764556885},{"word":"deals","start":446.50998,"end":447.00998,"confidence":0.8893813,"punctuated_word":"deals.","sentiment":"neutral","sentiment_score":-0.10385014116764069},{"word":"and","start":447.15,"end":447.31,"confidence":0.9981647,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.2146916538476944},{"word":"even","start":447.31,"end":447.55,"confidence":0.9986351,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.2811453640460968},{"word":"then","start":447.55,"end":447.78998,"confidence":0.9851776,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.2218945026397705},{"word":"now","start":447.78998,"end":447.94998,"confidence":0.77774715,"punctuated_word":"now","sentiment":"negative","sentiment_score":-0.3715369999408722},{"word":"in","start":447.94998,"end":448.11,"confidence":0.9121222,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2879663109779358},{"word":"sydney","start":448.11,"end":448.50998,"confidence":0.94303596,"punctuated_word":"Sydney,","sentiment":"neutral","sentiment_score":-0.2560218870639801},{"word":"there","start":448.50998,"end":448.66998,"confidence":0.7769934,"punctuated_word":"there","sentiment":"negative","sentiment_score":-0.39129796624183655},{"word":"there's","start":448.75,"end":448.99,"confidence":0.9988786,"punctuated_word":"there's","sentiment":"negative","sentiment_score":-0.487534761428833},{"word":"a","start":448.99,"end":449.06998,"confidence":0.99865437,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5145514011383057},{"word":"lot","start":449.06998,"end":449.22998,"confidence":0.9997589,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.5655524730682373},{"word":"more","start":449.22998,"end":449.38998,"confidence":0.99970645,"punctuated_word":"more","sentiment":"negative","sentiment_score":-0.5464111566543579},{"word":"reticence","start":449.38998,"end":449.78998,"confidence":0.8175151,"punctuated_word":"reticence","sentiment":"negative","sentiment_score":-0.5629679560661316},{"word":"to","start":449.78998,"end":449.94998,"confidence":0.99756086,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5612846612930298},{"word":"be","start":449.94998,"end":450.11,"confidence":0.99861765,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6005979180335999},{"word":"able","start":450.11,"end":450.27,"confidence":0.9998746,"punctuated_word":"able","sentiment":"negative","sentiment_score":-0.5957555174827576},{"word":"to","start":450.27,"end":450.43,"confidence":0.9982665,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6386909484863281},{"word":"do","start":450.43,"end":450.50998,"confidence":0.9991498,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.6412842273712158},{"word":"that","start":450.50998,"end":450.75,"confidence":0.99901164,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.565779983997345},{"word":"sort","start":450.75,"end":450.90997,"confidence":0.9960854,"punctuated_word":"sort","sentiment":"negative","sentiment_score":-0.5284073948860168},{"word":"of","start":450.90997,"end":450.99,"confidence":0.9932922,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.5570683479309082},{"word":"stuff","start":450.99,"end":451.305,"confidence":0.7816982,"punctuated_word":"stuff.","sentiment":"negative","sentiment_score":-0.5178545117378235},{"word":"and","start":451.465,"end":451.705,"confidence":0.9990158,"punctuated_word":"And","sentiment":"negative","sentiment_score":-0.4496646225452423},{"word":"the","start":451.705,"end":451.785,"confidence":0.97923046,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5841567516326904},{"word":"pricing","start":451.785,"end":452.26498,"confidence":0.9853953,"punctuated_word":"pricing","sentiment":"negative","sentiment_score":-0.5162820219993591},{"word":"models","start":452.26498,"end":452.585,"confidence":0.8786611,"punctuated_word":"models","sentiment":"negative","sentiment_score":-0.5962545871734619},{"word":"just","start":452.585,"end":452.745,"confidence":0.9933274,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5047745108604431},{"word":"haven't","start":452.745,"end":452.985,"confidence":0.99960375,"punctuated_word":"haven't","sentiment":"negative","sentiment_score":-0.5656310319900513},{"word":"kept","start":452.985,"end":453.225,"confidence":0.9995468,"punctuated_word":"kept","sentiment":"negative","sentiment_score":-0.44259113073349},{"word":"up","start":453.225,"end":453.725,"confidence":0.7444604,"punctuated_word":"up,","sentiment":"negative","sentiment_score":-0.435619056224823},{"word":"nor","start":453.945,"end":454.185,"confidence":0.99726117,"punctuated_word":"nor","sentiment":"negative","sentiment_score":-0.4440627098083496},{"word":"have","start":454.185,"end":454.345,"confidence":0.9959055,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.47035107016563416},{"word":"the","start":454.345,"end":454.505,"confidence":0.9973719,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4576258659362793},{"word":"features","start":454.505,"end":454.905,"confidence":0.997767,"punctuated_word":"features","sentiment":"negative","sentiment_score":-0.3487023413181305},{"word":"either","start":454.905,"end":455.145,"confidence":0.96965605,"punctuated_word":"either.","sentiment":"negative","sentiment_score":-0.3943146765232086},{"word":"if","start":455.145,"end":455.305,"confidence":0.99903905,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.35767051577568054},{"word":"you're","start":455.305,"end":455.465,"confidence":0.9972966,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.33476921916007996},{"word":"charging","start":455.465,"end":455.785,"confidence":0.9993345,"punctuated_word":"charging","sentiment":"neutral","sentiment_score":-0.24007722735404968},{"word":"extra","start":455.785,"end":456.10498,"confidence":0.99111176,"punctuated_word":"extra,","sentiment":"neutral","sentiment_score":-0.298902690410614},{"word":"there","start":456.10498,"end":456.26498,"confidence":0.9971009,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.26300501823425293},{"word":"should","start":456.26498,"end":456.425,"confidence":0.99936265,"punctuated_word":"should","sentiment":"neutral","sentiment_score":-0.2561991512775421},{"word":"be","start":456.425,"end":456.505,"confidence":0.99886096,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.24324020743370056},{"word":"extra","start":456.505,"end":456.82498,"confidence":0.9997272,"punctuated_word":"extra","sentiment":"neutral","sentiment_score":-0.19598335027694705},{"word":"features","start":456.82498,"end":457.225,"confidence":0.8385865,"punctuated_word":"features,","sentiment":"neutral","sentiment_score":-0.14720815420150757},{"word":"but","start":457.225,"end":457.725,"confidence":0.9995617,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.18602946400642395},{"word":"there's","start":457.785,"end":458.025,"confidence":0.988902,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.3270142078399658},{"word":"so","start":458.025,"end":458.185,"confidence":0.99778324,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.2571326494216919},{"word":"many","start":458.185,"end":458.505,"confidence":0.86303174,"punctuated_word":"many,","sentiment":"neutral","sentiment_score":-0.30080243945121765},{"word":"like","start":458.505,"end":458.985,"confidence":0.9959786,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.29558616876602173},{"word":"new","start":458.985,"end":459.225,"confidence":0.9988381,"punctuated_word":"new","sentiment":"neutral","sentiment_score":-0.23693594336509705},{"word":"guys","start":459.225,"end":459.54498,"confidence":0.9995179,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.14155521988868713},{"word":"on","start":459.54498,"end":459.625,"confidence":0.99979883,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.1944880783557892},{"word":"the","start":459.625,"end":459.785,"confidence":0.99979085,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.18590225279331207},{"word":"block","start":459.785,"end":460.10498,"confidence":0.99850476,"punctuated_word":"block","sentiment":"neutral","sentiment_score":-0.16357406973838806},{"word":"that","start":460.10498,"end":460.26498,"confidence":0.99924123,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.18124490976333615},{"word":"are","start":460.26498,"end":460.425,"confidence":0.9946906,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.16681745648384094},{"word":"kind","start":460.425,"end":460.585,"confidence":0.9893708,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.24123716354370117},{"word":"of","start":460.585,"end":461.085,"confidence":0.9998246,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.22915977239608765},{"word":"cheaper","start":461.305,"end":461.805,"confidence":0.997717,"punctuated_word":"cheaper","sentiment":"neutral","sentiment_score":-0.07477696239948273},{"word":"and","start":461.945,"end":462.10498,"confidence":0.99585307,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.23941510915756223},{"word":"can","start":462.10498,"end":462.345,"confidence":0.999076,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.17030447721481323},{"word":"do","start":462.345,"end":462.585,"confidence":0.99964666,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.14845705032348633},{"word":"more","start":462.585,"end":462.745,"confidence":0.99984884,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.17287534475326538},{"word":"with","start":462.745,"end":462.905,"confidence":0.99959725,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.12232071161270142},{"word":"it","start":462.905,"end":463.145,"confidence":0.99684286,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.19229239225387573},{"word":"it's","start":463.145,"end":463.38498,"confidence":0.9936693,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.08244462311267853},{"word":"it's","start":463.38498,"end":463.54498,"confidence":0.92475396,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.03959662467241287},{"word":"yeah","start":463.625,"end":463.785,"confidence":0.9444946,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.021085184067487717},{"word":"it's","start":463.785,"end":464.025,"confidence":0.9974904,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.017457738518714905},{"word":"very","start":464.025,"end":464.26498,"confidence":0.7259402,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.019423693418502808},{"word":"interesting","start":464.26498,"end":464.745,"confidence":0.9993761,"punctuated_word":"interesting","sentiment":"neutral","sentiment_score":0.03611752390861511},{"word":"to","start":464.745,"end":464.905,"confidence":0.999826,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11381901800632475},{"word":"watch","start":464.905,"end":465.24,"confidence":0.99863577,"punctuated_word":"watch.","sentiment":"neutral","sentiment_score":0.09105787426233292},{"word":"correct","start":478.975,"end":479.375,"confidence":0.79660165,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":-0.1275782436132431},{"word":"well","start":479.375,"end":479.615,"confidence":0.95815873,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.2311604917049408},{"word":"everyone","start":479.615,"end":479.935,"confidence":0.9838157,"punctuated_word":"everyone","sentiment":"negative","sentiment_score":-0.398237943649292},{"word":"at","start":479.935,"end":480.095,"confidence":0.9240196,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.39488667249679565},{"word":"the","start":480.095,"end":480.175,"confidence":0.99237317,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.26627957820892334},{"word":"end","start":480.175,"end":480.335,"confidence":0.9980075,"punctuated_word":"end","sentiment":"negative","sentiment_score":-0.355444073677063},{"word":"of","start":480.335,"end":480.415,"confidence":0.9225221,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.3010410666465759},{"word":"the","start":480.415,"end":480.495,"confidence":0.78626853,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5011907815933228},{"word":"day","start":480.495,"end":480.655,"confidence":0.9976133,"punctuated_word":"day","sentiment":"negative","sentiment_score":-0.4785176515579224},{"word":"is","start":480.655,"end":480.73502,"confidence":0.97674835,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.48678791522979736},{"word":"offering","start":480.73502,"end":481.135,"confidence":0.9990676,"punctuated_word":"offering","sentiment":"negative","sentiment_score":-0.6107099056243896},{"word":"literally","start":481.135,"end":481.535,"confidence":0.97445303,"punctuated_word":"literally","sentiment":"negative","sentiment_score":-0.5874048471450806},{"word":"the","start":481.535,"end":481.615,"confidence":0.9976554,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3818960189819336},{"word":"same","start":481.615,"end":481.935,"confidence":0.99470407,"punctuated_word":"same","sentiment":"negative","sentiment_score":-0.4639175534248352},{"word":"fucking","start":481.935,"end":482.255,"confidence":0.99670863,"punctuated_word":"fucking","sentiment":"negative","sentiment_score":-0.5641504526138306},{"word":"thing","start":482.255,"end":482.495,"confidence":0.82410735,"punctuated_word":"thing,","sentiment":"negative","sentiment_score":-0.5593404769897461},{"word":"let's","start":482.495,"end":482.655,"confidence":0.7188035,"punctuated_word":"let's","sentiment":"negative","sentiment_score":-0.5302510261535645},{"word":"be","start":482.655,"end":482.815,"confidence":0.99631053,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.39275214076042175},{"word":"honest","start":482.815,"end":483.315,"confidence":0.9983678,"punctuated_word":"honest.","sentiment":"negative","sentiment_score":-0.4029301404953003},{"word":"it's","start":483.615,"end":483.695,"confidence":0.85208696,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.310313880443573},{"word":"the","start":483.695,"end":483.855,"confidence":0.99595475,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2419385313987732},{"word":"same","start":483.855,"end":484.095,"confidence":0.99150616,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.13713841140270233},{"word":"product","start":484.095,"end":484.495,"confidence":0.74798673,"punctuated_word":"product,","sentiment":"neutral","sentiment_score":-0.07969100773334503},{"word":"bro","start":484.495,"end":484.995,"confidence":0.7242533,"punctuated_word":"bro.","sentiment":"neutral","sentiment_score":-0.045441702008247375},{"word":"yeah","start":486.175,"end":486.675,"confidence":0.99266577,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.031010661274194717},{"word":"yeah","start":490.815,"end":491.315,"confidence":0.97501576,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.012741778045892715},{"word":"yeah","start":511.78497,"end":512.185,"confidence":0.9174841,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01432052906602621},{"word":"sure","start":512.185,"end":512.685,"confidence":0.7299212,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.03909880295395851},{"word":"yeah","start":517.785,"end":518.285,"confidence":0.8821702,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05162237584590912},{"word":"yeah","start":527.45,"end":527.95,"confidence":0.8518315,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.14322121441364288},{"word":"yeah","start":535.22504,"end":535.72504,"confidence":0.7734634,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.01203211210668087},{"word":"yeah","start":545.945,"end":546.265,"confidence":0.8581715,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02727559767663479},{"word":"do","start":546.265,"end":546.42505,"confidence":0.9635376,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.012856833636760712},{"word":"you","start":546.42505,"end":546.905,"confidence":0.9985337,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04302312806248665},{"word":"do","start":546.905,"end":546.98505,"confidence":0.8503571,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.024424534291028976},{"word":"you","start":546.98505,"end":547.065,"confidence":0.99034786,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04405819997191429},{"word":"use","start":547.065,"end":547.305,"confidence":0.8255104,"punctuated_word":"use,","sentiment":"neutral","sentiment_score":0.0563088022172451},{"word":"like","start":547.305,"end":547.54504,"confidence":0.99324995,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.0580911822617054},{"word":"onshore","start":547.54504,"end":547.945,"confidence":0.9488076,"punctuated_word":"onshore","sentiment":"neutral","sentiment_score":0.08783246576786041},{"word":"developers","start":547.945,"end":548.445,"confidence":0.9976162,"punctuated_word":"developers","sentiment":"neutral","sentiment_score":0.09625512361526488},{"word":"here","start":548.505,"end":549.005,"confidence":0.7303413,"punctuated_word":"here?","sentiment":"neutral","sentiment_score":0.01928812265396118},{"word":"or","start":549.385,"end":549.705,"confidence":0.93598217,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":0.028429685160517693},{"word":"your","start":549.705,"end":550.08,"confidence":0.45185205,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.009160906076431274},{"word":"or","start":550.16003,"end":550.32,"confidence":0.96355945,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.019184283912181858},{"word":"or","start":550.32,"end":550.56,"confidence":0.7971554,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.01706831157207489},{"word":"is","start":550.56,"end":550.72003,"confidence":0.88794726,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.008035439997911453},{"word":"your","start":550.72003,"end":551.12,"confidence":0.99555224,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.012782827019691467},{"word":"development","start":551.12,"end":551.60004,"confidence":0.94634557,"punctuated_word":"development","sentiment":"neutral","sentiment_score":0.027400869876146317},{"word":"team","start":551.60004,"end":551.84,"confidence":0.9856281,"punctuated_word":"team","sentiment":"neutral","sentiment_score":-0.0014795288443565369},{"word":"overseas","start":551.84,"end":552.34,"confidence":0.62162554,"punctuated_word":"overseas?","sentiment":"neutral","sentiment_score":0.02757064998149872},{"word":"okay","start":556.96,"end":557.46,"confidence":0.8263038,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04816967993974686},{"word":"yeah","start":561.2,"end":561.52,"confidence":0.9641628,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02550983428955078},{"word":"okay","start":561.52,"end":562.02,"confidence":0.756662,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04259952902793884},{"word":"yeah","start":564.57495,"end":564.81494,"confidence":0.92235446,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11334268748760223},{"word":"cool","start":564.81494,"end":565.31494,"confidence":0.92460716,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.28245699405670166},{"word":"i'll","start":566.01495,"end":566.495,"confidence":0.86354077,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.12917083501815796},{"word":"yeah","start":566.81494,"end":567.13495,"confidence":0.96667653,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.0732274055480957},{"word":"come","start":567.13495,"end":567.2949,"confidence":0.7687851,"punctuated_word":"Come","sentiment":"neutral","sentiment_score":0.07734128832817078},{"word":"on","start":567.2949,"end":567.45496,"confidence":0.81896454,"punctuated_word":"on,","sentiment":"neutral","sentiment_score":0.12825752794742584},{"word":"man","start":567.45496,"end":567.855,"confidence":0.9944267,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.16720589995384216},{"word":"yeah","start":567.855,"end":568.095,"confidence":0.9939367,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.20971493422985077},{"word":"that","start":568.095,"end":568.25494,"confidence":0.99847275,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.29819995164871216},{"word":"that","start":568.25494,"end":568.57495,"confidence":0.5852096,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.3685140013694763},{"word":"sounds","start":568.57495,"end":568.81494,"confidence":0.97141176,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.4391121864318848},{"word":"perfect","start":568.81494,"end":569.31494,"confidence":0.9975598,"punctuated_word":"perfect.","sentiment":"positive","sentiment_score":0.44450700283050537},{"word":"yeah","start":571.615,"end":571.855,"confidence":0.98870486,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16548141837120056},{"word":"cool","start":571.855,"end":572.355,"confidence":0.8524617,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.07839469611644745},{"word":"well","start":572.495,"end":572.995,"confidence":0.8628036,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.11210528016090392},{"word":"we'll","start":573.13495,"end":573.295,"confidence":0.95587796,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.13732582330703735},{"word":"be","start":573.295,"end":573.45496,"confidence":0.9936725,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.166321262717247},{"word":"able","start":573.45496,"end":573.615,"confidence":0.99243766,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.14943158626556396},{"word":"to","start":573.615,"end":573.69495,"confidence":0.9807731,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.15237273275852203},{"word":"run","start":573.69495,"end":573.935,"confidence":0.97279155,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.13100655376911163},{"word":"through","start":573.935,"end":574.095,"confidence":0.9915616,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.1415889412164688},{"word":"it","start":574.095,"end":574.175,"confidence":0.96801543,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.16834715008735657},{"word":"all","start":574.175,"end":574.41,"confidence":0.99368155,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.1455172598361969},{"word":"i'm","start":574.41,"end":574.56995,"confidence":0.9995222,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.13834218680858612},{"word":"gonna","start":574.56995,"end":574.81,"confidence":0.8440575,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.145255908370018},{"word":"get","start":574.81,"end":574.88995,"confidence":0.993519,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.10353844612836838},{"word":"my","start":574.88995,"end":575.38995,"confidence":0.9992349,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.1241217777132988},{"word":"my","start":575.52997,"end":575.61,"confidence":0.74268544,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.12723606824874878},{"word":"business","start":575.61,"end":576.00995,"confidence":0.9987206,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.11514497548341752},{"word":"partner","start":576.00995,"end":576.25,"confidence":0.9988016,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.12045231461524963},{"word":"in","start":576.25,"end":576.41,"confidence":0.9530299,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.12276328355073927},{"word":"on","start":576.41,"end":576.49,"confidence":0.9928895,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.13280844688415527},{"word":"that","start":576.49,"end":576.64996,"confidence":0.99894613,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.13313187658786774},{"word":"meeting","start":576.64996,"end":576.97,"confidence":0.99936956,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.10488530993461607},{"word":"as","start":576.97,"end":577.12994,"confidence":0.99511945,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.10162148624658585},{"word":"well","start":577.12994,"end":577.62994,"confidence":0.9855032,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.16604149341583252},{"word":"so","start":578.00995,"end":578.17,"confidence":0.9964408,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.11949354410171507},{"word":"he's","start":578.17,"end":578.56995,"confidence":0.9787345,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.13015252351760864},{"word":"i'm","start":578.97,"end":579.20996,"confidence":0.998012,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0977916270494461},{"word":"a","start":579.20996,"end":579.29,"confidence":0.9983076,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11580802500247955},{"word":"lot","start":579.29,"end":579.52997,"confidence":0.99962807,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.09694860130548476},{"word":"more","start":579.52997,"end":579.76996,"confidence":0.9989478,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.06424595415592194},{"word":"of","start":579.76996,"end":579.93,"confidence":0.77789325,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07779388129711151},{"word":"kinda","start":579.93,"end":580.25,"confidence":0.4693279,"punctuated_word":"kinda","sentiment":"neutral","sentiment_score":0.10789866745471954},{"word":"like","start":580.25,"end":580.49,"confidence":0.86569947,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.09649661928415298},{"word":"the","start":580.49,"end":580.64996,"confidence":0.96741176,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15486271679401398},{"word":"visionary","start":580.64996,"end":581.12994,"confidence":0.9961301,"punctuated_word":"visionary","sentiment":"neutral","sentiment_score":0.14565706253051758},{"word":"ideas","start":581.12994,"end":581.52997,"confidence":0.9863745,"punctuated_word":"ideas","sentiment":"neutral","sentiment_score":0.12513375282287598},{"word":"kinda","start":581.52997,"end":581.85,"confidence":0.70016307,"punctuated_word":"kinda","sentiment":"neutral","sentiment_score":0.12480683624744417},{"word":"side","start":581.85,"end":582.00995,"confidence":0.9671054,"punctuated_word":"side.","sentiment":"neutral","sentiment_score":0.10379044711589812},{"word":"he","start":582.00995,"end":582.17,"confidence":0.99845433,"punctuated_word":"He","sentiment":"neutral","sentiment_score":0.10776838660240172},{"word":"does","start":582.17,"end":582.32996,"confidence":0.9990689,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.1048055961728096},{"word":"a","start":582.32996,"end":582.41,"confidence":0.9987355,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.12760382890701294},{"word":"lot","start":582.41,"end":582.56995,"confidence":0.99951255,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.09301022440195084},{"word":"more","start":582.56995,"end":582.73,"confidence":0.99779886,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.05736096203327179},{"word":"of","start":582.73,"end":582.81,"confidence":0.8296072,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08818293362855911},{"word":"the","start":582.81,"end":582.97,"confidence":0.92100465,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09104125201702118},{"word":"nitty","start":582.97,"end":583.20996,"confidence":0.9971431,"punctuated_word":"nitty","sentiment":"neutral","sentiment_score":0.0904146134853363},{"word":"gritty","start":583.20996,"end":583.61,"confidence":0.76680076,"punctuated_word":"gritty.","sentiment":"neutral","sentiment_score":0.07831287384033203},{"word":"so","start":583.61,"end":584.00995,"confidence":0.98907685,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0764985904097557},{"word":"it'd","start":584.00995,"end":584.25,"confidence":0.98051643,"punctuated_word":"it'd","sentiment":"neutral","sentiment_score":0.08516861498355865},{"word":"be","start":584.25,"end":584.32996,"confidence":0.9979079,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.09505733847618104},{"word":"interesting","start":584.32996,"end":584.81,"confidence":0.9992219,"punctuated_word":"interesting","sentiment":"neutral","sentiment_score":0.07696527242660522},{"word":"to","start":584.81,"end":584.97,"confidence":0.9961915,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.20700828731060028},{"word":"see","start":584.97,"end":585.47,"confidence":0.7203623,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.21037662029266355},{"word":"he's","start":586.49,"end":586.73,"confidence":0.9612398,"punctuated_word":"He's","sentiment":"neutral","sentiment_score":0.2090998142957687},{"word":"got","start":586.73,"end":586.88995,"confidence":0.9895654,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.19881650805473328},{"word":"a","start":586.88995,"end":586.97,"confidence":0.99509865,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16930927336215973},{"word":"couple","start":586.97,"end":587.20996,"confidence":0.9998312,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.15918131172657013},{"word":"of","start":587.20996,"end":587.29,"confidence":0.548885,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.15809881687164307},{"word":"opinions","start":587.29,"end":587.61,"confidence":0.9864894,"punctuated_word":"opinions","sentiment":"neutral","sentiment_score":0.14532938599586487},{"word":"on","start":587.61,"end":587.76996,"confidence":0.9994568,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.17523311078548431},{"word":"this","start":587.76996,"end":587.93,"confidence":0.9919748,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.19950388371944427},{"word":"too","start":587.93,"end":588.08997,"confidence":0.7048122,"punctuated_word":"too,","sentiment":"neutral","sentiment_score":0.22415757179260257},{"word":"so","start":588.08997,"end":588.25,"confidence":0.9985905,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.19419708847999573},{"word":"it'd","start":588.25,"end":588.41,"confidence":0.90827954,"punctuated_word":"it'd","sentiment":"neutral","sentiment_score":0.22184592485427856},{"word":"be","start":588.41,"end":588.49,"confidence":0.99909794,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.23599787056446075},{"word":"good","start":588.49,"end":588.73,"confidence":0.9988607,"punctuated_word":"good","sentiment":"neutral","sentiment_score":0.18965205550193787},{"word":"to","start":588.73,"end":588.81,"confidence":0.99855727,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2271040081977844},{"word":"run","start":588.81,"end":589.05,"confidence":0.9984957,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.21769902110099792},{"word":"through","start":589.05,"end":589.12994,"confidence":0.99892527,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.2379278838634491},{"word":"it","start":589.12994,"end":589.29,"confidence":0.9961273,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.21947446465492249},{"word":"altogether","start":589.29,"end":589.79,"confidence":0.54658234,"punctuated_word":"altogether","sentiment":"neutral","sentiment_score":0.232576847076416},{"word":"and","start":589.85,"end":590.25,"confidence":0.6306748,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.20873503386974335},{"word":"because","start":590.3175,"end":590.385,"confidence":0.88559383,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.1349637508392334},{"word":"i","start":590.545,"end":590.705,"confidence":0.99853516,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.3671742379665375},{"word":"think","start":590.705,"end":590.865,"confidence":0.99937785,"punctuated_word":"think","sentiment":"positive","sentiment_score":0.545399010181427},{"word":"it's","start":590.865,"end":590.985,"confidence":0.98705137,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.6875318288803101},{"word":"a","start":590.985,"end":591.105,"confidence":0.9986621,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6656241416931152},{"word":"very","start":591.105,"end":591.34503,"confidence":0.99960905,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.5441595911979675},{"word":"good","start":591.34503,"end":591.585,"confidence":0.99970824,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.599496066570282},{"word":"opportunity","start":591.585,"end":592.085,"confidence":0.99952734,"punctuated_word":"opportunity","sentiment":"positive","sentiment_score":0.5918263792991638},{"word":"for","start":592.145,"end":592.22504,"confidence":0.99168277,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6824426054954529},{"word":"it","start":592.22504,"end":592.305,"confidence":0.80222315,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.6331496238708496},{"word":"man","start":592.305,"end":592.805,"confidence":0.99755394,"punctuated_word":"man.","sentiment":"positive","sentiment_score":0.5445942878723145},{"word":"yeah","start":598.22504,"end":598.72504,"confidence":0.8270689,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.17257437109947205},{"word":"yeah","start":601.745,"end":602.245,"confidence":0.81684893,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.27373307943344116},{"word":"yeah","start":611.60004,"end":612.10004,"confidence":0.83562845,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2343810647726059},{"word":"yeah","start":622.255,"end":622.415,"confidence":0.91894466,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03235851228237152},{"word":"yeah","start":622.415,"end":622.915,"confidence":0.7933121,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05374031513929367},{"word":"or","start":626.255,"end":626.495,"confidence":0.83936864,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":0.001972213387489319},{"word":"or","start":626.495,"end":626.65497,"confidence":0.7775854,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.0015704967081546783},{"word":"the","start":626.65497,"end":626.815,"confidence":0.9943212,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.009876392781734468},{"word":"ones","start":626.815,"end":626.975,"confidence":0.9992506,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":-0.007611349225044251},{"word":"that","start":626.975,"end":627.21497,"confidence":0.99937314,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0028533563017845154},{"word":"are","start":627.21497,"end":627.375,"confidence":0.9961106,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.01597653329372406},{"word":"selling","start":627.375,"end":627.695,"confidence":0.99907243,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":0.01659461483359337},{"word":"it","start":627.695,"end":627.855,"confidence":0.9903841,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.02309795469045639},{"word":"separately","start":627.855,"end":628.355,"confidence":0.86415577,"punctuated_word":"separately?","sentiment":"neutral","sentiment_score":-0.030732912942767143},{"word":"the","start":628.98,"end":629.22,"confidence":0.9800167,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.08455014228820801},{"word":"the","start":629.22,"end":629.45996,"confidence":0.9240283,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08880545198917389},{"word":"ones","start":629.45996,"end":629.7,"confidence":0.9983891,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":-0.09866861999034882},{"word":"that","start":629.7,"end":629.86,"confidence":0.9995962,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09977231919765472},{"word":"are","start":629.86,"end":630.02,"confidence":0.9994103,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.08893425762653351},{"word":"selling","start":630.02,"end":630.42,"confidence":0.99950695,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":-0.06218796595931053},{"word":"it","start":630.42,"end":630.58,"confidence":0.9852645,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07467116415500641},{"word":"independently","start":630.58,"end":631.08,"confidence":0.99960476,"punctuated_word":"independently","sentiment":"neutral","sentiment_score":-0.14075548946857452},{"word":"don't","start":631.3,"end":631.45996,"confidence":0.9933906,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.07555141299962997},{"word":"really","start":631.45996,"end":631.62,"confidence":0.9994616,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.09001865983009338},{"word":"have","start":631.62,"end":632.12,"confidence":0.99976104,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0924832671880722},{"word":"any","start":632.42,"end":632.74,"confidence":0.99964476,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.11320629715919496},{"word":"opportunities","start":632.74,"end":633.24,"confidence":0.9934249,"punctuated_word":"opportunities","sentiment":"neutral","sentiment_score":-0.0624067559838295},{"word":"to","start":633.3,"end":633.38,"confidence":0.9998098,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0936647355556488},{"word":"integrate","start":633.38,"end":633.77997,"confidence":0.9999089,"punctuated_word":"integrate","sentiment":"neutral","sentiment_score":-0.02819683775305748},{"word":"with","start":633.77997,"end":634.02,"confidence":0.9996581,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0796787440776825},{"word":"voice","start":634.02,"end":634.52,"confidence":0.89615655,"punctuated_word":"voice,","sentiment":"neutral","sentiment_score":-0.06508006155490875},{"word":"which","start":635.06,"end":635.3,"confidence":0.99947244,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.08372006565332413},{"word":"is","start":635.3,"end":635.54,"confidence":0.99831057,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.06998538225889206},{"word":"kind","start":635.54,"end":635.77997,"confidence":0.6916517,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":-0.05761635676026344},{"word":"of","start":635.77997,"end":635.86,"confidence":0.9986091,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.06506015360355377},{"word":"still","start":635.86,"end":636.1,"confidence":0.9978115,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.048347387462854385},{"word":"the","start":636.1,"end":636.42,"confidence":0.897396,"punctuated_word":"the,","sentiment":"neutral","sentiment_score":-0.028513826429843903},{"word":"you","start":636.42,"end":636.66,"confidence":0.99925584,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0175018310546875},{"word":"know","start":636.66,"end":637.06,"confidence":0.98275167,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.017799649387598038},{"word":"the","start":637.06,"end":637.14,"confidence":0.46902612,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.009401202201843262},{"word":"pathway","start":637.14,"end":637.54,"confidence":0.63253903,"punctuated_word":"pathway","sentiment":"neutral","sentiment_score":-0.0013452023267745972},{"word":"you","start":637.54,"end":637.62,"confidence":0.9622325,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.006742462515830994},{"word":"wanna","start":637.62,"end":637.86,"confidence":0.77451783,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.017653226852416992},{"word":"go","start":637.86,"end":638.02,"confidence":0.9946759,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.008826985955238342},{"word":"about","start":638.02,"end":638.26,"confidence":0.9556673,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.010532639920711516},{"word":"it","start":638.26,"end":638.42,"confidence":0.88484573,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.023393884301185608},{"word":"so","start":638.42,"end":638.73,"confidence":0.99121815,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0108061321079731},{"word":"yeah","start":638.98,"end":639.48,"confidence":0.9717228,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.02805466577410698},{"word":"yeah","start":643.94,"end":644.385,"confidence":0.89504826,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06825728714466095},{"word":"as","start":648.865,"end":649.025,"confidence":0.9430069,"punctuated_word":"As","sentiment":"neutral","sentiment_score":0.02996043674647808},{"word":"in","start":649.025,"end":649.265,"confidence":0.8509824,"punctuated_word":"in,","sentiment":"neutral","sentiment_score":0.03876565396785736},{"word":"like","start":649.265,"end":649.425,"confidence":0.9801848,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.05196873098611832},{"word":"you're","start":649.425,"end":649.825,"confidence":0.94851524,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.057006947696208954},{"word":"integrating","start":649.825,"end":650.325,"confidence":0.99864835,"punctuated_word":"integrating","sentiment":"neutral","sentiment_score":0.06918120384216309},{"word":"receptionist","start":650.385,"end":650.885,"confidence":0.874977,"punctuated_word":"receptionist","sentiment":"neutral","sentiment_score":0.05335519090294838},{"word":"with","start":650.945,"end":651.185,"confidence":0.9932259,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0630926787853241},{"word":"phone","start":651.185,"end":651.425,"confidence":0.9830676,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.02232713997364044},{"word":"systems","start":651.425,"end":651.925,"confidence":0.7679607,"punctuated_word":"systems?","sentiment":"neutral","sentiment_score":0.04909888654947281},{"word":"mhmm","start":667.24,"end":667.32,"confidence":0.8979304,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.03165246546268463},{"word":"yep","start":667.32,"end":667.82,"confidence":0.8086388,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02301650680601597},{"word":"mhmm","start":669.88,"end":670.38,"confidence":0.97104454,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.017708459869027138},{"word":"yeah","start":681.935,"end":682.435,"confidence":0.9886522,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.035462282598018646},{"word":"mhmm","start":685.72,"end":686.22,"confidence":0.8737507,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.05384191870689392},{"word":"yeah","start":700.76,"end":701.26,"confidence":0.9789598,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04797389358282089},{"word":"yeah","start":724.23,"end":724.47003,"confidence":0.91381526,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07482345402240753},{"word":"no","start":724.47003,"end":724.97003,"confidence":0.6587706,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.02650250680744648},{"word":"yeah","start":736.045,"end":736.365,"confidence":0.7855725,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.15250776708126068},{"word":"of","start":736.365,"end":736.445,"confidence":0.9349894,"punctuated_word":"Of","sentiment":"neutral","sentiment_score":0.240632563829422},{"word":"course","start":736.445,"end":736.945,"confidence":0.9967576,"punctuated_word":"course.","sentiment":"neutral","sentiment_score":0.33208781480789185},{"word":"mate","start":737.325,"end":737.565,"confidence":0.5969215,"punctuated_word":"Mate,","sentiment":"positive","sentiment_score":0.5181885957717896},{"word":"it","start":737.565,"end":737.725,"confidence":0.9752669,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.5465034246444702},{"word":"all","start":737.725,"end":737.885,"confidence":0.9161898,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.5408394932746887},{"word":"sounds","start":737.885,"end":738.125,"confidence":0.9914289,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.6224021911621094},{"word":"like","start":738.125,"end":738.625,"confidence":0.991471,"punctuated_word":"like","sentiment":"positive","sentiment_score":0.6798380017280579},{"word":"lots","start":738.685,"end":739.005,"confidence":0.8692409,"punctuated_word":"lots","sentiment":"positive","sentiment_score":0.6303930878639221},{"word":"of","start":739.005,"end":739.165,"confidence":0.9996433,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.6560855507850647},{"word":"opportunities","start":739.165,"end":739.565,"confidence":0.99714077,"punctuated_word":"opportunities","sentiment":"positive","sentiment_score":0.6436460018157959},{"word":"and","start":739.565,"end":739.725,"confidence":0.99700457,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.6785983443260193},{"word":"lots","start":739.725,"end":739.96497,"confidence":0.9998369,"punctuated_word":"lots","sentiment":"positive","sentiment_score":0.6911234259605408},{"word":"of","start":739.96497,"end":740.045,"confidence":0.9996474,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.6571764945983887},{"word":"fun","start":740.045,"end":740.285,"confidence":0.91419196,"punctuated_word":"fun.","sentiment":"positive","sentiment_score":0.5543167591094971},{"word":"so","start":740.285,"end":740.785,"confidence":0.99903476,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.22454863786697388},{"word":"i'll","start":740.845,"end":741.245,"confidence":0.9609435,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1872493028640747},{"word":"what","start":741.40497,"end":741.64496,"confidence":0.9976878,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.13697803020477295},{"word":"i'll","start":741.64496,"end":741.805,"confidence":0.99977386,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0813850611448288},{"word":"do","start":741.805,"end":741.96497,"confidence":0.9996401,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0820402279496193},{"word":"is","start":741.96497,"end":742.125,"confidence":0.999616,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.059146005660295486},{"word":"i'll","start":742.125,"end":742.285,"confidence":0.99720335,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07564333081245422},{"word":"include","start":742.285,"end":742.765,"confidence":0.99899155,"punctuated_word":"include","sentiment":"neutral","sentiment_score":0.0981873869895935},{"word":"i'll","start":742.765,"end":743.165,"confidence":0.90260786,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.09182377904653548},{"word":"include","start":743.165,"end":743.565,"confidence":0.9980514,"punctuated_word":"include","sentiment":"neutral","sentiment_score":0.12165378034114838},{"word":"alex","start":743.565,"end":743.885,"confidence":0.9995394,"punctuated_word":"Alex","sentiment":"neutral","sentiment_score":0.09485899657011032},{"word":"in","start":743.885,"end":744.045,"confidence":0.9990459,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.16667525470256803},{"word":"the","start":744.045,"end":744.20496,"confidence":0.99963534,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1520274132490158},{"word":"invite","start":744.20496,"end":744.70496,"confidence":0.999768,"punctuated_word":"invite.","sentiment":"neutral","sentiment_score":0.1302109956741333},{"word":"do","start":745.485,"end":745.64496,"confidence":0.9827155,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.10949244350194932},{"word":"you","start":745.64496,"end":745.725,"confidence":0.9998939,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15431196987628937},{"word":"want","start":745.725,"end":745.885,"confidence":0.99983215,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.12036678940057756},{"word":"me","start":745.885,"end":746.045,"confidence":0.99968183,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.15249061584472656},{"word":"just","start":746.045,"end":746.285,"confidence":0.54244757,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.15881067514419556},{"word":"just","start":746.285,"end":746.445,"confidence":0.95794016,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1769232600927353},{"word":"add","start":746.445,"end":746.605,"confidence":0.7562174,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.12220905721187592},{"word":"him","start":746.605,"end":746.765,"confidence":0.97795314,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.10504437237977982},{"word":"to","start":746.765,"end":746.925,"confidence":0.997474,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1422085464000702},{"word":"the","start":746.925,"end":747.08496,"confidence":0.9994375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15064314007759094},{"word":"teams","start":747.08496,"end":747.48,"confidence":0.77863294,"punctuated_word":"Teams?","sentiment":"neutral","sentiment_score":0.09705634415149687},{"word":"that","start":748.19995,"end":748.36,"confidence":0.99591184,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.23473992943763733},{"word":"should","start":748.36,"end":748.6,"confidence":0.99942684,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.30730098485946655},{"word":"be","start":748.6,"end":748.68,"confidence":0.9998435,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.09009493142366408},{"word":"fine","start":748.68,"end":749.07996,"confidence":0.99254334,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.17750553786754608},{"word":"yeah","start":749.07996,"end":749.39996,"confidence":0.794454,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10472136735916138},{"word":"yeah","start":749.39996,"end":749.72,"confidence":0.99532574,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09979335963726044},{"word":"done","start":749.72,"end":749.95996,"confidence":0.6946854,"punctuated_word":"Done.","sentiment":"neutral","sentiment_score":0.1635015904903412},{"word":"done","start":749.95996,"end":750.27997,"confidence":0.9977566,"punctuated_word":"Done.","sentiment":"neutral","sentiment_score":0.13162991404533386},{"word":"alright","start":750.27997,"end":750.77997,"confidence":0.9706454,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13510344922542572},{"word":"i'll","start":752.36,"end":752.44,"confidence":0.95994896,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.23840920627117157},{"word":"add","start":752.44,"end":752.6,"confidence":0.8461775,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.24713121354579928},{"word":"him","start":752.6,"end":752.76,"confidence":0.96689135,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.2350708395242691},{"word":"to","start":752.76,"end":752.92,"confidence":0.99316794,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2577216923236847},{"word":"the","start":752.92,"end":753.0,"confidence":0.99508226,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.22483524680137632},{"word":"teams","start":753.0,"end":753.16,"confidence":0.8633661,"punctuated_word":"Teams.","sentiment":"neutral","sentiment_score":0.1964256167411804},{"word":"we'll","start":753.16,"end":753.39996,"confidence":0.9467852,"punctuated_word":"We'll","sentiment":"neutral","sentiment_score":0.22595077753067017},{"word":"be","start":753.39996,"end":753.56,"confidence":0.999276,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.2684866786003113},{"word":"able","start":753.56,"end":753.63995,"confidence":0.9998741,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.2506650388240814},{"word":"to","start":753.63995,"end":753.72,"confidence":0.99684995,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2639959454536438},{"word":"run","start":753.72,"end":753.95996,"confidence":0.9996898,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.2040811777114868},{"word":"through","start":753.95996,"end":754.12,"confidence":0.99875844,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.2188652753829956},{"word":"it","start":754.12,"end":754.19995,"confidence":0.96820134,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.23716583847999573},{"word":"man","start":754.19995,"end":754.69995,"confidence":0.9933684,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.24203822016716003},{"word":"mhmm","start":763.875,"end":764.375,"confidence":0.9203851,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.08723848313093185},{"word":"yeah","start":765.475,"end":765.71497,"confidence":0.97420406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06256628781557083},{"word":"i'll","start":765.71497,"end":765.95496,"confidence":0.9443177,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2032153457403183},{"word":"give","start":765.95496,"end":766.115,"confidence":0.9984781,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.21405938267707825},{"word":"you","start":766.115,"end":766.19495,"confidence":0.9909586,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2308053970336914},{"word":"a","start":766.19495,"end":766.355,"confidence":0.9227539,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1482854187488556},{"word":"buzz","start":766.355,"end":766.51495,"confidence":0.9822786,"punctuated_word":"buzz,","sentiment":"neutral","sentiment_score":0.027669688686728477},{"word":"man","start":766.51495,"end":767.01495,"confidence":0.9962127,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.02337445691227913},{"word":"no","start":767.39496,"end":767.555,"confidence":0.98638517,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.010138735175132751},{"word":"problem","start":767.555,"end":767.875,"confidence":0.9988325,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":0.14903321862220764},{"word":"at","start":767.875,"end":767.95496,"confidence":0.9989409,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.02650298923254013},{"word":"all","start":767.95496,"end":768.45496,"confidence":0.999588,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.08774305880069733},{"word":"done","start":769.71497,"end":770.035,"confidence":0.7053461,"punctuated_word":"Done,","sentiment":"neutral","sentiment_score":0.06940293312072754},{"word":"sean","start":770.035,"end":770.355,"confidence":0.9505686,"punctuated_word":"Sean.","sentiment":"neutral","sentiment_score":0.04113251343369484},{"word":"take","start":770.355,"end":770.51495,"confidence":0.998166,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.0793955996632576},{"word":"care","start":770.51495,"end":770.675,"confidence":0.8904431,"punctuated_word":"care,","sentiment":"neutral","sentiment_score":0.08308396488428116},{"word":"man","start":770.675,"end":770.995,"confidence":0.9714023,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.07299133390188217},{"word":"bye","start":770.995,"end":771.495,"confidence":0.9947618,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.07324624061584473}],"paragraphs":{"transcript":"\nIf you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello. Scott speaking.\n\nNo. Not too bad, mate. How are you? Oh, did you say John? Oh, Sean.\n\nMate, I was gonna say I was like, who the fuck is John? No. No. No. I got you now, mate.\n\nSorry, mate. You you sound different on the landline from the number. So I was trying to suss you out without seeming rude. But no. I got you now.\n\nNo. So we're not using three c x. We're using another platform from one of our partners called Radius. So what we're gonna do is we're just gonna hand over the SIP credentials, and they're gonna terminate the SIP services in their cloud, and we'll go about it from there. Yeah.\n\nSo what you're doing is with your so with your, like, your licenses, right, that $4 a license, what's that? Is that to host that in three c x, or how does that work? Yeah. Yeah. Well, because I'm curious.\n\nYeah. Yep. Yeah. So that's perfect. But I mean, in for, like, future customers, let's say we wanted to do, like, Comstax cloud offering.\n\nWhat does that entail? It just ends up being, what, $4 a license per user, and then calls are charged in accordance with the SIP trunks or, like, the same pricing? Mhmm. A license. Yeah.\n\nYeah. We we probably do the format of the same. No. No. We probably do the, like, the the pay as you go.\n\nYeah. I think it's a better option for us. No. Yeah. Yeah.\n\nOkay. Yeah. So you can test that calls go through and all, etcetera. Yeah. Yeah.\n\nYeah. Yeah. That would be awesome. I probably can't do it today, but tomorrow could potentially work. That'd be awesome.\n\nYeah. No dramas at all. Yeah. Because I I was also curious on asking you a question too. Where are I come from, like, Ericsson LG back.\n\nSo a lot of the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud. But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected. What have you kind of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go? Because I feel like nobody's willing to pay for it as much as they used to, mate.\n\nYeah. In terms of, like, the big vendors, like, the big name brands. Yeah. Yep. Merges into their Webex.\n\nYeah. Yeah. Yeah. Yeah. It goes.\n\nYeah. Yeah. Well, because on the small end, it's kinda much the same, bro. Really, like, when you're talking about smaller accounts, features are all the same. Yeah.\n\nYeah. It goes. Yeah. Yeah. Yeah.\n\nYou wanna make it sticky as possible, bro. Yeah. Of course. Yeah. Yeah.\n\nCorrect. Yeah. Well, I'm very curious to see what that AI am. Yeah. Correct.\n\nI told her to start to really give a fuck her. Yeah. Yeah. Yeah. Yeah.\n\nWell, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance. You call it a day or month. Whereas we've had to kind of move over to Sydney to start doing similar deals. And even then now in Sydney, there there's a lot more reticence to be able to do that sort of stuff. And the pricing models just haven't kept up, nor have the features either.\n\nIf you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it. It's it's yeah. It's very interesting to watch. Correct. Well, everyone at the end of the day is offering literally the same fucking thing, let's be honest.\n\nIt's the same product, bro. Yeah. Yeah. Yeah. Sure.\n\nYeah. Yeah. Yeah. Yeah. Do you do you use, like, onshore developers here?\n\nOr your or or is your development team overseas? Okay. Yeah. Okay. Yeah.\n\nCool. I'll yeah. Come on, man. Yeah. That that sounds perfect.\n\nYeah. Cool. Well, we'll be able to run through it all. I'm gonna get my my business partner in on that meeting as well. So he's I'm a lot more of kinda like the visionary ideas kinda side.\n\nHe does a lot more of the nitty gritty. So it'd be interesting to see. He's got a couple of opinions on this too, so it'd be good to run through it altogether and because I think it's a very good opportunity for it, man. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Or or the ones that are selling it separately? The the ones that are selling it independently don't really have any opportunities to integrate with voice, which is kind of still the, you know, the pathway you wanna go about it.\n\nSo yeah. Yeah. As in, like, you're integrating receptionist with phone systems? Mhmm. Yep.\n\nMhmm. Yeah. Mhmm. Yeah. Yeah.\n\nNo. Yeah. Of course. Mate, it all sounds like lots of opportunities and lots of fun. So I'll what I'll do is I'll include I'll include Alex in the invite.\n\nDo you want me just just add him to the Teams? That should be fine. Yeah. Yeah. Done.\n\nDone. Alright. I'll add him to the Teams. We'll be able to run through it, man. Mhmm.\n\nYeah. I'll give you a buzz, man. No problem at all. Done, Sean. Take care, man.\n\nBye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.58,"sentiment":"neutral","sentiment_score":0.030847732326947153},{"text":"Thanks.","start":18.015,"end":18.515,"sentiment":"positive","sentiment_score":0.43046796321868896},{"text":"Please stay on the line.","start":18.735,"end":20.115,"sentiment":"neutral","sentiment_score":0.22426773309707643},{"text":"Hello.","start":29.39,"end":29.789999,"sentiment":"neutral","sentiment_score":0.07710838317871094},{"text":"Scott speaking.","start":29.789999,"end":30.529999,"sentiment":"neutral","sentiment_score":0.07015427947044373}],"sentiment":"neutral","sentiment_score":0.09051149152219296,"num_words":25,"start":0.24,"end":30.529999},{"sentences":[{"text":"No.","start":33.55,"end":33.71,"sentiment":"neutral","sentiment_score":0.13283658027648926},{"text":"Not too bad, mate.","start":33.71,"end":34.43,"sentiment":"neutral","sentiment_score":0.2436746247112751},{"text":"How are you?","start":34.43,"end":35.17,"sentiment":"neutral","sentiment_score":0.21896107494831085},{"text":"Oh, did you say John?","start":45.625,"end":48.125,"sentiment":"neutral","sentiment_score":-0.010097482427954673},{"text":"Oh, Sean.","start":49.945,"end":50.765,"sentiment":"neutral","sentiment_score":-0.03227955102920532}],"sentiment":"neutral","sentiment_score":0.10995811931788921,"num_words":15,"start":33.55,"end":50.765},{"sentences":[{"text":"Mate, I was gonna say I was like, who the fuck is John?","start":50.870003,"end":53.030003,"sentiment":"neutral","sentiment_score":-0.21934912067193252},{"text":"No.","start":53.030003,"end":53.27,"sentiment":"neutral","sentiment_score":-0.25036555528640747},{"text":"No.","start":53.27,"end":53.350002,"sentiment":"neutral","sentiment_score":-0.25557032227516174},{"text":"No.","start":53.350002,"end":53.670002,"sentiment":"neutral","sentiment_score":-0.23730285465717316},{"text":"I got you now, mate.","start":53.670002,"end":54.63,"sentiment":"neutral","sentiment_score":-0.16541416347026824}],"sentiment":"neutral","sentiment_score":-0.21056419610977173,"num_words":21,"start":50.870003,"end":54.63},{"sentences":[{"text":"Sorry, mate.","start":54.63,"end":55.43,"sentiment":"neutral","sentiment_score":-0.12603378295898438},{"text":"You you sound different on the landline from the number.","start":55.43,"end":58.170002,"sentiment":"neutral","sentiment_score":-0.031110014580190182},{"text":"So I was trying to suss you out without seeming rude.","start":58.23,"end":61.03,"sentiment":"neutral","sentiment_score":-0.08247252282771197},{"text":"But no.","start":61.03,"end":61.43,"sentiment":"neutral","sentiment_score":-0.12586753442883492},{"text":"I got you now.","start":61.43,"end":62.15,"sentiment":"neutral","sentiment_score":-0.04989509377628565}],"sentiment":"neutral","sentiment_score":-0.06626485885474188,"num_words":29,"start":54.63,"end":62.15},{"sentences":[{"text":"No.","start":62.15,"end":62.39,"sentiment":"neutral","sentiment_score":-0.09328630566596983},{"text":"So we're not using three c x.","start":62.39,"end":63.83,"sentiment":"neutral","sentiment_score":-0.038873067524816306},{"text":"We're using another platform from one of our partners called Radius.","start":63.83,"end":67.534996,"sentiment":"neutral","sentiment_score":-0.04262831451540643},{"text":"So what we're gonna do is we're just gonna hand over the SIP credentials, and they're gonna terminate the SIP services in their cloud, and we'll go about it from there.","start":67.835,"end":76.975,"sentiment":"neutral","sentiment_score":-0.04898410963435327},{"text":"Yeah.","start":80.439995,"end":80.6,"sentiment":"neutral","sentiment_score":0.030612001195549965}],"sentiment":"neutral","sentiment_score":-0.04553342422506973,"num_words":51,"start":62.15,"end":80.6},{"sentences":[{"text":"So what you're doing is with your so with your, like, your licenses, right, that $4 a license, what's that?","start":80.6,"end":89.32,"sentiment":"neutral","sentiment_score":0.025660189567133784},{"text":"Is that to host that in three c x, or how does that work?","start":89.32,"end":92.14,"sentiment":"neutral","sentiment_score":0.01831731725750225},{"text":"Yeah.","start":95.835,"end":96.235,"sentiment":"neutral","sentiment_score":-0.0013518594205379486},{"text":"Yeah.","start":96.235,"end":96.475,"sentiment":"neutral","sentiment_score":0.011327411979436874},{"text":"Well, because I'm curious.","start":96.475,"end":97.535,"sentiment":"neutral","sentiment_score":0.00573161942884326}],"sentiment":"neutral","sentiment_score":0.020063706580549477,"num_words":40,"start":80.6,"end":97.535},{"sentences":[{"text":"Yeah.","start":107.82,"end":108.06,"sentiment":"neutral","sentiment_score":0.0273358840495348},{"text":"Yep.","start":108.06,"end":108.56,"sentiment":"neutral","sentiment_score":0.008992355316877365},{"text":"Yeah.","start":110.22,"end":110.46,"sentiment":"neutral","sentiment_score":0.12533901631832123},{"text":"So that's perfect.","start":110.46,"end":111.26,"sentiment":"positive","sentiment_score":0.36492785811424255},{"text":"But I mean, in for, like, future customers, let's say we wanted to do, like, Comstax cloud offering.","start":111.26,"end":117.6,"sentiment":"neutral","sentiment_score":0.05778392031788826}],"sentiment":"neutral","sentiment_score":0.09569005815622707,"num_words":24,"start":107.82,"end":117.6},{"sentences":[{"text":"What does that entail?","start":117.82,"end":118.78,"sentiment":"neutral","sentiment_score":0.03230121871456504},{"text":"It just ends up being, what, $4 a license per user, and then calls are charged in accordance with the SIP trunks or, like, the same pricing?","start":118.78,"end":127.104996,"sentiment":"neutral","sentiment_score":0.04379635421490228},{"text":"Mhmm.","start":134.765,"end":135.265,"sentiment":"neutral","sentiment_score":0.030903857201337814},{"text":"A license.","start":140.90001,"end":141.56,"sentiment":"neutral","sentiment_score":0.038445066660642624},{"text":"Yeah.","start":144.74,"end":145.24,"sentiment":"neutral","sentiment_score":0.03801504895091057}],"sentiment":"neutral","sentiment_score":0.04164329937526158,"num_words":35,"start":117.82,"end":145.24},{"sentences":[{"text":"Yeah.","start":148.175,"end":148.415,"sentiment":"neutral","sentiment_score":0.02644769474864006},{"text":"We we probably do the format of the same.","start":148.415,"end":150.675,"sentiment":"neutral","sentiment_score":0.02695555260611905},{"text":"No.","start":154.895,"end":155.215,"sentiment":"neutral","sentiment_score":-0.05161672830581665},{"text":"No.","start":155.215,"end":155.375,"sentiment":"neutral","sentiment_score":-0.06005627661943436},{"text":"We probably do the, like, the the pay as you go.","start":155.375,"end":157.775,"sentiment":"neutral","sentiment_score":0.0002116345038468189}],"sentiment":"neutral","sentiment_score":0.006943593166120674,"num_words":23,"start":148.175,"end":157.775},{"sentences":[{"text":"Yeah.","start":157.775,"end":158.015,"sentiment":"neutral","sentiment_score":0.06507831811904907},{"text":"I think it's a better option for us.","start":158.015,"end":159.9,"sentiment":"neutral","sentiment_score":0.12816214561462402},{"text":"No.","start":164.37999,"end":164.87999,"sentiment":"neutral","sentiment_score":0.020420078188180923},{"text":"Yeah.","start":169.26,"end":169.65999,"sentiment":"neutral","sentiment_score":0.05377155914902687},{"text":"Yeah.","start":169.65999,"end":170.15999,"sentiment":"neutral","sentiment_score":0.06440910696983337}],"sentiment":"neutral","sentiment_score":0.10241468561192353,"num_words":12,"start":157.775,"end":170.15999},{"sentences":[{"text":"Okay.","start":170.93999,"end":171.43999,"sentiment":"neutral","sentiment_score":0.07987459003925323},{"text":"Yeah.","start":175.18,"end":175.68,"sentiment":"neutral","sentiment_score":0.07254378497600555},{"text":"So you can test that calls go through and all, etcetera.","start":176.885,"end":179.385,"sentiment":"neutral","sentiment_score":0.16976626420562918},{"text":"Yeah.","start":181.285,"end":181.525,"sentiment":"neutral","sentiment_score":0.10485909879207612},{"text":"Yeah.","start":181.525,"end":182.025,"sentiment":"neutral","sentiment_score":0.13853435218334198}],"sentiment":"neutral","sentiment_score":0.1508827154835065,"num_words":15,"start":170.93999,"end":182.025},{"sentences":[{"text":"Yeah.","start":190.01,"end":190.17,"sentiment":"neutral","sentiment_score":0.04422219097614288},{"text":"Yeah.","start":190.17,"end":190.32999,"sentiment":"neutral","sentiment_score":0.03898203372955322},{"text":"That would be awesome.","start":190.32999,"end":191.29,"sentiment":"neutral","sentiment_score":0.00011095590889453888},{"text":"I probably can't do it today, but tomorrow could potentially work.","start":191.29,"end":194.56999,"sentiment":"neutral","sentiment_score":-0.10043103857473894},{"text":"That'd be awesome.","start":194.56999,"end":195.46999,"sentiment":"positive","sentiment_score":0.6086620489756266}],"sentiment":"neutral","sentiment_score":0.040244638547301294,"num_words":20,"start":190.01,"end":195.46999},{"sentences":[{"text":"Yeah.","start":200.96999,"end":201.29,"sentiment":"neutral","sentiment_score":0.06403151154518127},{"text":"No dramas at all.","start":201.84999,"end":204.015,"sentiment":"neutral","sentiment_score":0.04014766728505492},{"text":"Yeah.","start":204.515,"end":204.755,"sentiment":"neutral","sentiment_score":0.051637597382068634},{"text":"Because I I was also curious on asking you a question too.","start":204.755,"end":208.215,"sentiment":"neutral","sentiment_score":0.02756220936619987},{"text":"Where are I come from, like, Ericsson LG back.","start":208.27501,"end":210.99501,"sentiment":"neutral","sentiment_score":0.012194347567856312}],"sentiment":"neutral","sentiment_score":0.02654649698416944,"num_words":27,"start":200.96999,"end":210.99501},{"sentences":[{"text":"So a lot of the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud.","start":210.99501,"end":217.255,"sentiment":"neutral","sentiment_score":0.06521843303926289},{"text":"But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected.","start":217.46,"end":222.84001,"sentiment":"neutral","sentiment_score":-0.13298364654183387},{"text":"What have you kind of seen in the market?","start":223.06,"end":224.5,"sentiment":"neutral","sentiment_score":-0.043730699767669044},{"text":"Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go?","start":224.5,"end":230.42,"sentiment":"neutral","sentiment_score":-0.11138661549641536},{"text":"Because I feel like nobody's willing to pay for it as much as they used to, mate.","start":230.42,"end":233.355,"sentiment":"negative","sentiment_score":-0.42068897625979257}],"sentiment":"neutral","sentiment_score":-0.1201642857825694,"num_words":96,"start":210.99501,"end":233.355},{"sentences":[{"text":"Yeah.","start":238.315,"end":238.715,"sentiment":"neutral","sentiment_score":-0.013396909460425375},{"text":"In terms of, like, the big vendors, like, the big name brands.","start":238.715,"end":241.215,"sentiment":"neutral","sentiment_score":-0.021053132911523182},{"text":"Yeah.","start":248.86,"end":249.36,"sentiment":"neutral","sentiment_score":-0.003789426758885384},{"text":"Yep.","start":251.66,"end":252.16,"sentiment":"neutral","sentiment_score":0.008940502069890499},{"text":"Merges into their Webex.","start":256.86002,"end":258.32,"sentiment":"neutral","sentiment_score":-0.01978051010519266}],"sentiment":"neutral","sentiment_score":-0.017895024710972058,"num_words":19,"start":238.315,"end":258.32},{"sentences":[{"text":"Yeah.","start":258.78,"end":259.02,"sentiment":"neutral","sentiment_score":0.005995776504278183},{"text":"Yeah.","start":259.02,"end":259.52,"sentiment":"neutral","sentiment_score":0.002337370067834854},{"text":"Yeah.","start":280.69,"end":281.19,"sentiment":"neutral","sentiment_score":-0.049258023500442505},{"text":"Yeah.","start":282.77002,"end":283.01,"sentiment":"neutral","sentiment_score":0.035742662847042084},{"text":"It goes.","start":283.01,"end":283.67,"sentiment":"neutral","sentiment_score":0.010472087422385814}],"sentiment":"neutral","sentiment_score":0.002626993460580707,"num_words":6,"start":258.78,"end":283.67},{"sentences":[{"text":"Yeah.","start":293.16498,"end":293.66498,"sentiment":"neutral","sentiment_score":0.140944242477417},{"text":"Yeah.","start":303.68,"end":304.18,"sentiment":"neutral","sentiment_score":0.2088099420070648},{"text":"Well, because on the small end, it's kinda much the same, bro.","start":304.56,"end":307.86002,"sentiment":"neutral","sentiment_score":0.1795149575918913},{"text":"Really, like, when you're talking about smaller accounts, features are all the same.","start":308.72,"end":312.63498,"sentiment":"neutral","sentiment_score":0.10002549680379721},{"text":"Yeah.","start":328.03,"end":328.53,"sentiment":"neutral","sentiment_score":0.3323022723197937}],"sentiment":"neutral","sentiment_score":0.14773455022701196,"num_words":28,"start":293.16498,"end":328.53},{"sentences":[{"text":"Yeah.","start":332.50998,"end":332.83,"sentiment":"neutral","sentiment_score":0.15466754138469696},{"text":"It goes.","start":332.83,"end":333.49,"sentiment":"neutral","sentiment_score":0.12030130624771118},{"text":"Yeah.","start":344.935,"end":345.435,"sentiment":"neutral","sentiment_score":0.15820424258708954},{"text":"Yeah.","start":345.815,"end":346.315,"sentiment":"neutral","sentiment_score":0.1300351470708847},{"text":"Yeah.","start":349.01498,"end":349.255,"sentiment":"neutral","sentiment_score":0.17726413905620575}],"sentiment":"neutral","sentiment_score":0.1434622804323832,"num_words":6,"start":332.50998,"end":349.255},{"sentences":[{"text":"You wanna make it sticky as possible, bro.","start":349.255,"end":351.255,"sentiment":"neutral","sentiment_score":0.24819345027208328},{"text":"Yeah.","start":351.255,"end":351.57498,"sentiment":"neutral","sentiment_score":0.22295309603214264},{"text":"Of course.","start":351.57498,"end":352.11,"sentiment":"neutral","sentiment_score":0.25164107233285904},{"text":"Yeah.","start":377.42502,"end":377.905,"sentiment":"neutral","sentiment_score":0.1680610477924347},{"text":"Yeah.","start":377.905,"end":378.225,"sentiment":"neutral","sentiment_score":0.15173514187335968}],"sentiment":"neutral","sentiment_score":0.23319838711848626,"num_words":13,"start":349.255,"end":378.225},{"sentences":[{"text":"Correct.","start":378.225,"end":378.725,"sentiment":"neutral","sentiment_score":0.22842900454998016},{"text":"Yeah.","start":385.27,"end":385.77,"sentiment":"neutral","sentiment_score":0.12812481820583344},{"text":"Well, I'm very curious to see what that AI am.","start":386.55,"end":388.97,"sentiment":"neutral","sentiment_score":0.05644640810787678},{"text":"Yeah.","start":389.27,"end":389.77,"sentiment":"neutral","sentiment_score":0.1954946219921112},{"text":"Correct.","start":401.20502,"end":401.70502,"sentiment":"neutral","sentiment_score":0.05985400453209877}],"sentiment":"neutral","sentiment_score":0.08402618073991366,"num_words":14,"start":378.225,"end":401.70502},{"sentences":[{"text":"I told her to start to really give a fuck her.","start":402.48502,"end":404.08502,"sentiment":"negative","sentiment_score":-0.3873956501483917},{"text":"Yeah.","start":404.08502,"end":404.405,"sentiment":"neutral","sentiment_score":-0.07702526450157166},{"text":"Yeah.","start":404.405,"end":404.905,"sentiment":"neutral","sentiment_score":0.06768950074911118},{"text":"Yeah.","start":422.68,"end":423.18,"sentiment":"positive","sentiment_score":0.3586295545101166},{"text":"Yeah.","start":426.67502,"end":427.17502,"sentiment":"neutral","sentiment_score":0.10562372207641602}],"sentiment":"neutral","sentiment_score":-0.2537623092532158,"num_words":15,"start":402.48502,"end":427.17502},{"sentences":[{"text":"Well, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance.","start":427.23502,"end":441.38998,"sentiment":"neutral","sentiment_score":0.011585231832399661},{"text":"You call it a day or month.","start":441.38998,"end":442.84998,"sentiment":"neutral","sentiment_score":0.0019259721572910035},{"text":"Whereas we've had to kind of move over to Sydney to start doing similar deals.","start":443.06998,"end":447.00998,"sentiment":"neutral","sentiment_score":-0.19264262914657593},{"text":"And even then now in Sydney, there there's a lot more reticence to be able to do that sort of stuff.","start":447.15,"end":451.305,"sentiment":"negative","sentiment_score":-0.47182361639681314},{"text":"And the pricing models just haven't kept up, nor have the features either.","start":451.465,"end":455.145,"sentiment":"negative","sentiment_score":-0.4776946443777818}],"sentiment":"neutral","sentiment_score":-0.1754934056528977,"num_words":105,"start":427.23502,"end":455.145},{"sentences":[{"text":"If you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it.","start":455.145,"end":463.145,"sentiment":"neutral","sentiment_score":-0.21883257925510408},{"text":"It's it's yeah.","start":463.145,"end":463.785,"sentiment":"neutral","sentiment_score":-0.033652021239201226},{"text":"It's very interesting to watch.","start":463.785,"end":465.24,"sentiment":"neutral","sentiment_score":0.04780569225549698},{"text":"Correct.","start":478.975,"end":479.375,"sentiment":"neutral","sentiment_score":-0.1275782436132431},{"text":"Well, everyone at the end of the day is offering literally the same fucking thing, let's be honest.","start":479.375,"end":483.315,"sentiment":"negative","sentiment_score":-0.4392721520529853}],"sentiment":"neutral","sentiment_score":-0.2537084554501793,"num_words":57,"start":455.145,"end":483.315},{"sentences":[{"text":"It's the same product, bro.","start":483.615,"end":484.995,"sentiment":"neutral","sentiment_score":-0.1629047065973282},{"text":"Yeah.","start":486.175,"end":486.675,"sentiment":"neutral","sentiment_score":0.031010661274194717},{"text":"Yeah.","start":490.815,"end":491.315,"sentiment":"neutral","sentiment_score":-0.012741778045892715},{"text":"Yeah.","start":511.78497,"end":512.185,"sentiment":"neutral","sentiment_score":0.01432052906602621},{"text":"Sure.","start":512.185,"end":512.685,"sentiment":"neutral","sentiment_score":0.03909880295395851}],"sentiment":"neutral","sentiment_score":-0.0825372575264838,"num_words":9,"start":483.615,"end":512.685},{"sentences":[{"text":"Yeah.","start":517.785,"end":518.285,"sentiment":"neutral","sentiment_score":0.05162237584590912},{"text":"Yeah.","start":527.45,"end":527.95,"sentiment":"neutral","sentiment_score":0.14322121441364288},{"text":"Yeah.","start":535.22504,"end":535.72504,"sentiment":"neutral","sentiment_score":-0.01203211210668087},{"text":"Yeah.","start":545.945,"end":546.265,"sentiment":"neutral","sentiment_score":0.02727559767663479},{"text":"Do you do you use, like, onshore developers here?","start":546.265,"end":549.005,"sentiment":"neutral","sentiment_score":0.0491264880531364}],"sentiment":"neutral","sentiment_score":0.050171189869825654,"num_words":13,"start":517.785,"end":549.005},{"sentences":[{"text":"Or your or or is your development team overseas?","start":549.385,"end":552.34,"sentiment":"neutral","sentiment_score":0.016461493861344125},{"text":"Okay.","start":556.96,"end":557.46,"sentiment":"neutral","sentiment_score":0.04816967993974686},{"text":"Yeah.","start":561.2,"end":561.52,"sentiment":"neutral","sentiment_score":0.02550983428955078},{"text":"Okay.","start":561.52,"end":562.02,"sentiment":"neutral","sentiment_score":0.04259952902793884},{"text":"Yeah.","start":564.57495,"end":564.81494,"sentiment":"neutral","sentiment_score":0.11334268748760223}],"sentiment":"neutral","sentiment_score":0.02905962888437968,"num_words":13,"start":549.385,"end":564.81494},{"sentences":[{"text":"Cool.","start":564.81494,"end":565.31494,"sentiment":"neutral","sentiment_score":0.28245699405670166},{"text":"I'll yeah.","start":566.01495,"end":567.13495,"sentiment":"neutral","sentiment_score":0.10119912028312683},{"text":"Come on, man.","start":567.13495,"end":567.855,"sentiment":"neutral","sentiment_score":0.12426823874314626},{"text":"Yeah.","start":567.855,"end":568.095,"sentiment":"neutral","sentiment_score":0.20971493422985077},{"text":"That that sounds perfect.","start":568.095,"end":569.31494,"sentiment":"positive","sentiment_score":0.38758328557014465}],"sentiment":"neutral","sentiment_score":0.23797345703298395,"num_words":11,"start":564.81494,"end":569.31494},{"sentences":[{"text":"Yeah.","start":571.615,"end":571.855,"sentiment":"neutral","sentiment_score":0.16548141837120056},{"text":"Cool.","start":571.855,"end":572.355,"sentiment":"neutral","sentiment_score":0.07839469611644745},{"text":"Well, we'll be able to run through it all.","start":572.495,"end":574.41,"sentiment":"neutral","sentiment_score":0.14489073223537868},{"text":"I'm gonna get my my business partner in on that meeting as well.","start":574.41,"end":577.62994,"sentiment":"neutral","sentiment_score":0.12579565953749877},{"text":"So he's I'm a lot more of kinda like the visionary ideas kinda side.","start":578.00995,"end":582.00995,"sentiment":"neutral","sentiment_score":0.11149144704852786}],"sentiment":"neutral","sentiment_score":0.12484517203349817,"num_words":38,"start":571.615,"end":582.00995},{"sentences":[{"text":"He does a lot more of the nitty gritty.","start":582.00995,"end":583.61,"sentiment":"neutral","sentiment_score":0.09316674123207729},{"text":"So it'd be interesting to see.","start":583.61,"end":585.47,"sentiment":"neutral","sentiment_score":0.1251791206498941},{"text":"He's got a couple of opinions on this too, so it'd be good to run through it altogether and because I think it's a very good opportunity for it, man.","start":586.49,"end":592.805,"sentiment":"neutral","sentiment_score":0.327343379954497},{"text":"Yeah.","start":598.22504,"end":598.72504,"sentiment":"neutral","sentiment_score":0.17257437109947205},{"text":"Yeah.","start":601.745,"end":602.245,"sentiment":"neutral","sentiment_score":0.27373307943344116}],"sentiment":"neutral","sentiment_score":0.2522592392373592,"num_words":47,"start":582.00995,"end":602.245},{"sentences":[{"text":"Yeah.","start":611.60004,"end":612.10004,"sentiment":"neutral","sentiment_score":0.2343810647726059},{"text":"Yeah.","start":622.255,"end":622.415,"sentiment":"neutral","sentiment_score":-0.03235851228237152},{"text":"Yeah.","start":622.415,"end":622.915,"sentiment":"neutral","sentiment_score":-0.05374031513929367},{"text":"Or or the ones that are selling it separately?","start":626.255,"end":628.355,"sentiment":"neutral","sentiment_score":-0.0039435987257295186},{"text":"The the ones that are selling it independently don't really have any opportunities to integrate with voice, which is kind of still the, you know, the pathway you wanna go about it.","start":628.98,"end":638.42,"sentiment":"neutral","sentiment_score":-0.05787850043270737}],"sentiment":"neutral","sentiment_score":-0.039530049205165015,"num_words":44,"start":611.60004,"end":638.42},{"sentences":[{"text":"So yeah.","start":638.42,"end":639.48,"sentiment":"neutral","sentiment_score":0.01943039894104004},{"text":"Yeah.","start":643.94,"end":644.385,"sentiment":"neutral","sentiment_score":0.06825728714466095},{"text":"As in, like, you're integrating receptionist with phone systems?","start":648.865,"end":651.925,"sentiment":"neutral","sentiment_score":0.04830631882780128},{"text":"Mhmm.","start":667.24,"end":667.32,"sentiment":"neutral","sentiment_score":0.03165246546268463},{"text":"Yep.","start":667.32,"end":667.82,"sentiment":"neutral","sentiment_score":0.02301650680601597}],"sentiment":"neutral","sentiment_score":0.042610280481832366,"num_words":14,"start":638.42,"end":667.82},{"sentences":[{"text":"Mhmm.","start":669.88,"end":670.38,"sentiment":"neutral","sentiment_score":0.017708459869027138},{"text":"Yeah.","start":681.935,"end":682.435,"sentiment":"neutral","sentiment_score":0.035462282598018646},{"text":"Mhmm.","start":685.72,"end":686.22,"sentiment":"neutral","sentiment_score":0.05384191870689392},{"text":"Yeah.","start":700.76,"end":701.26,"sentiment":"neutral","sentiment_score":0.04797389358282089},{"text":"Yeah.","start":724.23,"end":724.47003,"sentiment":"neutral","sentiment_score":0.07482345402240753}],"sentiment":"neutral","sentiment_score":0.04596200175583363,"num_words":5,"start":669.88,"end":724.47003},{"sentences":[{"text":"No.","start":724.47003,"end":724.97003,"sentiment":"neutral","sentiment_score":0.02650250680744648},{"text":"Yeah.","start":736.045,"end":736.365,"sentiment":"neutral","sentiment_score":0.15250776708126068},{"text":"Of course.","start":736.365,"end":736.945,"sentiment":"neutral","sentiment_score":0.2863601893186569},{"text":"Mate, it all sounds like lots of opportunities and lots of fun.","start":737.325,"end":740.285,"sentiment":"positive","sentiment_score":0.6182592809200287},{"text":"So I'll what I'll do is I'll include I'll include Alex in the invite.","start":740.285,"end":744.70496,"sentiment":"neutral","sentiment_score":0.12160201450543744}],"sentiment":"neutral","sentiment_score":0.32910900755474964,"num_words":30,"start":724.47003,"end":744.70496},{"sentences":[{"text":"Do you want me just just add him to the Teams?","start":745.485,"end":747.48,"sentiment":"neutral","sentiment_score":0.13541429218920795},{"text":"That should be fine.","start":748.19995,"end":749.07996,"sentiment":"neutral","sentiment_score":0.20241034589707851},{"text":"Yeah.","start":749.07996,"end":749.39996,"sentiment":"neutral","sentiment_score":0.10472136735916138},{"text":"Yeah.","start":749.39996,"end":749.72,"sentiment":"neutral","sentiment_score":0.09979335963726044},{"text":"Done.","start":749.72,"end":749.95996,"sentiment":"neutral","sentiment_score":0.1635015904903412}],"sentiment":"neutral","sentiment_score":0.1481786063975758,"num_words":18,"start":745.485,"end":749.95996},{"sentences":[{"text":"Done.","start":749.95996,"end":750.27997,"sentiment":"neutral","sentiment_score":0.13162991404533386},{"text":"Alright.","start":750.27997,"end":750.77997,"sentiment":"neutral","sentiment_score":0.13510344922542572},{"text":"I'll add him to the Teams.","start":752.36,"end":753.16,"sentiment":"neutral","sentiment_score":0.23326563586791357},{"text":"We'll be able to run through it, man.","start":753.16,"end":754.69995,"sentiment":"neutral","sentiment_score":0.2389061190187931},{"text":"Mhmm.","start":763.875,"end":764.375,"sentiment":"neutral","sentiment_score":0.08723848313093185}],"sentiment":"neutral","sentiment_score":0.2155773302211481,"num_words":17,"start":749.95996,"end":764.375},{"sentences":[{"text":"Yeah.","start":765.475,"end":765.71497,"sentiment":"neutral","sentiment_score":0.06256628781557083},{"text":"I'll give you a buzz, man.","start":765.71497,"end":767.01495,"sentiment":"neutral","sentiment_score":0.1412349482998252},{"text":"No problem at all.","start":767.39496,"end":768.45496,"sentiment":"neutral","sentiment_score":0.06328513287007809},{"text":"Done, Sean.","start":769.71497,"end":770.355,"sentiment":"neutral","sentiment_score":0.05526772327721119},{"text":"Take care, man.","start":770.355,"end":770.995,"sentiment":"neutral","sentiment_score":0.0784902994831403}],"sentiment":"neutral","sentiment_score":0.09432017838116735,"num_words":16,"start":765.475,"end":770.995},{"sentences":[{"text":"Bye.","start":770.995,"end":771.495,"sentiment":"neutral","sentiment_score":0.07324624061584473}],"sentiment":"neutral","sentiment_score":0.07324624061584473,"num_words":1,"start":770.995,"end":771.495}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Sean, you and following up on the setup of the hub.\n\nChannel 1: Thanks. Please stay on the line. Hello. Scott speaking.\n\nChannel 0: Hey, Connor. It's Sean. How are you?\n\nChannel 1: No. Not too bad, mate. How are you?\n\nChannel 0: Good. I've got everything you need to get going. I just wanted to know if you do you need help to set up a three CX side of things or go through the hub?\n\nChannel 1: Oh, did you say John?\n\nChannel 0: Sean from Comstock.\n\nChannel 1: Oh, Sean. Mate, I was gonna say I was like, who the fuck is John? No. No. No.\n\nI got you now, mate. Sorry, mate. You you sound\n\nChannel 0: No.\n\nChannel 1: different\n\nChannel 0: Good.\n\nChannel 1: on the landline from the number. So I was trying to suss you out without seeming rude. But no. I\n\nChannel 0: You\n\nChannel 1: got\n\nChannel 0: got\n\nChannel 1: you now.\n\nChannel 0: it.\n\nChannel 1: No. So\n\nChannel 0: Yeah.\n\nChannel 1: we're not\n\nChannel 0: It's\n\nChannel 1: using\n\nChannel 0: all good.\n\nChannel 1: three c x. We're using another platform from one\n\nChannel 0: Oh,\n\nChannel 1: of\n\nChannel 0: sorry,\n\nChannel 1: our partners called Radius. So\n\nChannel 0: No.\n\nChannel 1: what we're gonna\n\nChannel 0: I apologize.\n\nChannel 1: do is we're just gonna hand over the SIP credentials, and\n\nChannel 0: Yep.\n\nChannel 1: they're gonna\n\nChannel 0: Okay.\n\nChannel 1: terminate the SIP services in their cloud, and we'll go about\n\nChannel 0: Yeah.\n\nChannel 1: it from there.\n\nChannel 0: Fair enough. Okay. If you need any further help, let me know.\n\nChannel 1: Yeah. So what you're\n\nChannel 0: But\n\nChannel 1: doing\n\nChannel 0: what you\n\nChannel 1: is\n\nChannel 0: need to\n\nChannel 1: with\n\nChannel 0: do is\n\nChannel 1: your so\n\nChannel 0: yep.\n\nChannel 1: with your, like, your licenses, right,\n\nChannel 0: Yep.\n\nChannel 1: that $4 a license, what's that? Is that to host that in three c x, or how does that work?\n\nChannel 0: No. There's you mean the the cloud phone system?\n\nChannel 1: Yeah. Yeah. Well, because I'm curious.\n\nChannel 0: Yeah. You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system. You just need to create a SIP trunk and then\n\nChannel 1: Yeah.\n\nChannel 0: hand\n\nChannel 1: Yep.\n\nChannel 0: over the credentials as you say. But\n\nChannel 1: Yeah.\n\nChannel 0: there's\n\nChannel 1: So\n\nChannel 0: one\n\nChannel 1: that's\n\nChannel 0: step\n\nChannel 1: perfect.\n\nChannel 0: in\n\nChannel 1: But\n\nChannel 0: between.\n\nChannel 1: I mean, in for, like, future customers, let's\n\nChannel 0: Yeah. Yep.\n\nChannel 1: say we wanted to do, like, Comstax cloud offering. What does\n\nChannel 0: Yep.\n\nChannel 1: that entail?\n\nChannel 0: That's\n\nChannel 1: It\n\nChannel 0: it.\n\nChannel 1: just ends up being, what, $4 a license\n\nChannel 0: Yep.\n\nChannel 1: per user, and then calls are charged in accordance with the SIP trunks or, like, the same\n\nChannel 0: So\n\nChannel 1: pricing?\n\nChannel 0: there's there's a couple of ways we can do it. It's $4.50 per extension and then pay as you go rates as per the rate card, or\n\nChannel 1: Mhmm.\n\nChannel 0: we look at an unlimited offering where I think it's like $15, $14, x\n\nChannel 1: A\n\nChannel 0: GST, include\n\nChannel 1: license.\n\nChannel 0: include includes the softphone and includes\n\nChannel 1: Yeah.\n\nChannel 0: the the PBX license, the cloud the\n\nChannel 1: Yeah.\n\nChannel 0: cloud\n\nChannel 1: We\n\nChannel 0: license\n\nChannel 1: we probably do\n\nChannel 0: per\n\nChannel 1: the\n\nChannel 0: extension.\n\nChannel 1: format of the same.\n\nChannel 0: The sorry. The the later one?\n\nChannel 1: No. No.\n\nChannel 0: No.\n\nChannel 1: We\n\nChannel 0: The\n\nChannel 1: probably\n\nChannel 0: the\n\nChannel 1: do\n\nChannel 0: not\n\nChannel 1: the,\n\nChannel 0: pay as you go.\n\nChannel 1: like,\n\nChannel 0: Pay\n\nChannel 1: the the\n\nChannel 0: as\n\nChannel 1: pay\n\nChannel 0: you go.\n\nChannel 1: as you go. Yeah. I think it's a\n\nChannel 0: Yeah.\n\nChannel 1: better\n\nChannel 0: Yeah.\n\nChannel 1: option\n\nChannel 0: That's easy.\n\nChannel 1: for us.\n\nChannel 0: Yeah. The only thing you gotta do is with with the SIP trunk,\n\nChannel 1: No.\n\nChannel 0: once you create it, you still need to assign the numbers to that trunk\n\nChannel 1: Yeah.\n\nChannel 0: so it's\n\nChannel 1: Yeah.\n\nChannel 0: available. So\n\nChannel 1: Okay.\n\nChannel 0: right now, the the numbers are just available inside your entire account\n\nChannel 1: Yeah.\n\nChannel 0: when you log in. I'm happy\n\nChannel 1: So\n\nChannel 0: to spend\n\nChannel 1: you\n\nChannel 0: a\n\nChannel 1: can\n\nChannel 0: bit\n\nChannel 1: test\n\nChannel 0: of time\n\nChannel 1: that\n\nChannel 0: with you\n\nChannel 1: calls\n\nChannel 0: if\n\nChannel 1: go\n\nChannel 0: you\n\nChannel 1: through\n\nChannel 0: need to.\n\nChannel 1: and all, etcetera.\n\nChannel 0: Yeah. If\n\nChannel 1: Yeah.\n\nChannel 0: you\n\nChannel 1: Yeah.\n\nChannel 0: I've got a meeting at eleven. If you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time.\n\nChannel 1: Yeah. Yeah. That would\n\nChannel 0: Otherwise\n\nChannel 1: be awesome. I probably can't do it today, but tomorrow\n\nChannel 0: no. That's\n\nChannel 1: could potentially\n\nChannel 0: cool.\n\nChannel 1: work. That'd be awesome.\n\nChannel 0: Yeah. Okay. Let me know. Let me know what time. Just jump on.\n\nIt'll take, like, two minutes. That's all it\n\nChannel 1: Yeah.\n\nChannel 0: takes.\n\nChannel 1: No dramas at\n\nChannel 0: Yeah. Alright. If you need help,\n\nChannel 1: all.\n\nChannel 0: let me know. Okay? But,\n\nChannel 1: Yeah.\n\nChannel 0: yeah,\n\nChannel 1: Because\n\nChannel 0: they\n\nChannel 1: I\n\nChannel 0: should\n\nChannel 1: I was\n\nChannel 0: be\n\nChannel 1: also\n\nChannel 0: yep.\n\nChannel 1: curious on asking you\n\nChannel 0: Mhmm.\n\nChannel 1: a question too. Where are I\n\nChannel 0: Mhmm.\n\nChannel 1: come\n\nChannel 0: Yeah.\n\nChannel 1: from, like, Ericsson LG back. So a lot of\n\nChannel 0: Yep.\n\nChannel 1: the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud. But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected. What have you kind\n\nChannel 0: Yeah.\n\nChannel 1: of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go? Because I feel like nobody's willing to pay for it as much as they used to, mate.\n\nChannel 0: Yeah. In terms of the big vendors and all that stuff.\n\nChannel 1: Yeah. In terms of, like, the big vendors, like, the big name brands.\n\nChannel 0: Yeah. Look, to be brutally honest, I well, I used to work at Vocus. Right?\n\nChannel 1: Yeah.\n\nChannel 0: So we were pushing a lot of BroadSoft back then.\n\nChannel 1: Yep.\n\nChannel 0: And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much\n\nChannel 1: Merges\n\nChannel 0: dev on\n\nChannel 1: into\n\nChannel 0: the\n\nChannel 1: their\n\nChannel 0: BroadSoft\n\nChannel 1: Webex.\n\nChannel 0: side.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: Yeah.\n\nChannel 0: then they pushed it all into Webex and stuff. So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff. And they'll play in particular markets on that. But it it really depends where like, who you're targeting, I really reckon at the end of the day. If you're going for small to medium business, they don't need\n\nChannel 1: Yeah.\n\nChannel 0: an enterprise solution.\n\nChannel 1: Yeah. It goes.\n\nChannel 0: If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you\n\nChannel 1: Yeah.\n\nChannel 0: just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know. And you don't need the big names behind it. Once they experience\n\nChannel 1: Yeah. Well,\n\nChannel 0: just\n\nChannel 1: because\n\nChannel 0: making\n\nChannel 1: on\n\nChannel 0: a\n\nChannel 1: the\n\nChannel 0: phone\n\nChannel 1: small\n\nChannel 0: call\n\nChannel 1: end,\n\nChannel 0: that work\n\nChannel 1: it's kinda much the same, bro.\n\nChannel 0: mhmm. Yeah.\n\nChannel 1: Really, like,\n\nChannel 0: Like\n\nChannel 1: when\n\nChannel 0: feature\n\nChannel 1: you're talking\n\nChannel 0: to\n\nChannel 1: about\n\nChannel 0: feature\n\nChannel 1: smaller\n\nChannel 0: wise.\n\nChannel 1: accounts, features are all the\n\nChannel 0: Mhmm.\n\nChannel 1: same.\n\nChannel 0: Correct. But I guess what you want to work with is someone that's proactive in development of of customized features. Integration is key. So maybe, you know, not just selling dial tone at the end of the day. You're\n\nChannel 1: Yeah.\n\nChannel 0: you're selling, the ability to integrate with their business workflows as well. So\n\nChannel 1: Yeah.\n\nChannel 0: if\n\nChannel 1: It\n\nChannel 0: they\n\nChannel 1: goes.\n\nChannel 0: have a particular CRM or an ERP system, then we try to integrate voice or SMS with that. Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order\n\nChannel 1: Yeah.\n\nChannel 0: as well. So\n\nChannel 1: Yeah.\n\nChannel 0: you wanna use AI with voice or SMS\n\nChannel 1: Yeah.\n\nChannel 0: somehow\n\nChannel 1: You wanna make\n\nChannel 0: and\n\nChannel 1: it\n\nChannel 0: complement\n\nChannel 1: sticky as possible, bro. Yeah.\n\nChannel 0: yeah.\n\nChannel 1: Of course.\n\nChannel 0: And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well. They can do other things than just make a phone call. Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well. So that that's the push for where we see an edge, where we wanna play in.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: Yeah.\n\nChannel 0: we'll\n\nChannel 1: Correct.\n\nChannel 0: help our partners develop solutions, product sets, feature sets, whatever around that sort of development.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. So I\n\nChannel 1: Well,\n\nChannel 0: don't\n\nChannel 1: I'm\n\nChannel 0: think\n\nChannel 1: very\n\nChannel 0: the\n\nChannel 1: curious\n\nChannel 0: big boys\n\nChannel 1: to see what that\n\nChannel 0: in town\n\nChannel 1: AI am. Yeah.\n\nChannel 0: can play with do that integration well. And if they do, they're gonna move so slowly with it. And it's not a it's not a it's not a demand set for them. You know what I mean? They just take care of large enterprise, and that's\n\nChannel 1: Correct.\n\nChannel 0: what they do best.\n\nChannel 1: I told her to\n\nChannel 0: But\n\nChannel 1: start to\n\nChannel 0: for\n\nChannel 1: really give\n\nChannel 0: us,\n\nChannel 1: a\n\nChannel 0: it\n\nChannel 1: fuck\n\nChannel 0: gives\n\nChannel 1: her.\n\nChannel 0: us\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: yeah. It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey. So it's just not just about dial tone anymore. It's about making that phone call more intelligible, understanding the results from that call, and then feeding\n\nChannel 1: Yeah.\n\nChannel 0: it back into a process where you help improve the business, really, ultimately.\n\nChannel 1: Yeah. Well, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance. You call it a day or month. Whereas\n\nChannel 0: Yep.\n\nChannel 1: we've had to kind of move over to Sydney to start doing similar deals. And even then\n\nChannel 0: Yep.\n\nChannel 1: now in Sydney, there there's a lot more reticence to be able to do that sort of stuff. And the pricing models just haven't kept up, nor have the features\n\nChannel 0: Yep.\n\nChannel 1: either. If you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it. It's it's yeah. It's very interesting to watch.\n\nChannel 0: That's that's exactly right. Yeah. People wanna pay less, but will they wanna get more out of it? And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit. So\n\nChannel 1: Correct.\n\nChannel 0: what\n\nChannel 1: Well,\n\nChannel 0: you\n\nChannel 1: everyone\n\nChannel 0: wanna\n\nChannel 1: at\n\nChannel 0: do\n\nChannel 1: the end\n\nChannel 0: is\n\nChannel 1: of\n\nChannel 0: try\n\nChannel 1: the day is offering literally the same fucking\n\nChannel 0: to\n\nChannel 1: thing, let's be honest. It's the same\n\nChannel 0: yeah.\n\nChannel 1: product,\n\nChannel 0: That's\n\nChannel 1: bro.\n\nChannel 0: right. It's the\n\nChannel 1: Yeah.\n\nChannel 0: same sort of feature, possibly the same experience,\n\nChannel 1: Yeah.\n\nChannel 0: but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs. There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider. So there's redundancy in mind. Like, there's a whole\n\nChannel 1: Yeah.\n\nChannel 0: bunch of other\n\nChannel 1: Sure.\n\nChannel 0: things from the network level downwards. But then on top of that, the application layer, the\n\nChannel 1: Yeah.\n\nChannel 0: software stack, the databases need to talk to each other properly, the failover, all that sort of stuff. So we've engineered everything ourselves from the ground up.\n\nChannel 1: Yeah.\n\nChannel 0: We've got all access to our code. Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major\n\nChannel 1: Yeah.\n\nChannel 0: patch or upgrade or update. You know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it.\n\nChannel 1: Yeah.\n\nChannel 0: But\n\nChannel 1: Do\n\nChannel 0: everything's\n\nChannel 1: you\n\nChannel 0: been\n\nChannel 1: do you use,\n\nChannel 0: totally\n\nChannel 1: like, onshore\n\nChannel 0: reliable\n\nChannel 1: developers\n\nChannel 0: reliable.\n\nChannel 1: here? Or your or or is your development team overseas?\n\nChannel 0: My my our main developer is Daniel himself. He'll\n\nChannel 1: Okay.\n\nChannel 0: you'll see him next week, and they'll call next\n\nChannel 1: Yeah.\n\nChannel 0: Friday.\n\nChannel 1: Okay.\n\nChannel 0: So we'll do it. Yeah. So he's the main lead developer. He's\n\nChannel 1: Yeah.\n\nChannel 0: built\n\nChannel 1: Cool.\n\nChannel 0: everything pretty much.\n\nChannel 1: I'll\n\nChannel 0: And then he's\n\nChannel 1: yeah. Come on, man. Yeah. That that\n\nChannel 0: outsource\n\nChannel 1: sounds perfect.\n\nChannel 0: his bits and pieces when he needs to.\n\nChannel 1: Yeah. Cool. Well, we'll be able to run through it all. I'm gonna get my my business partner in on that meeting as\n\nChannel 0: Cool.\n\nChannel 1: well. So\n\nChannel 0: Yeah.\n\nChannel 1: he's\n\nChannel 0: I mean\n\nChannel 1: I'm a lot more of kinda like the visionary ideas kinda side. He does a lot more of the nitty gritty. So it'd be interesting\n\nChannel 0: Yeah.\n\nChannel 1: to\n\nChannel 0: Perfect.\n\nChannel 1: see.\n\nChannel 0: Yep.\n\nChannel 1: He's got a couple of opinions on this too, so it'd be good to run through it altogether and because\n\nChannel 0: That'd\n\nChannel 1: I\n\nChannel 0: be\n\nChannel 1: think\n\nChannel 0: good\n\nChannel 1: it's a\n\nChannel 0: to meet\n\nChannel 1: very\n\nChannel 0: up.\n\nChannel 1: good opportunity for it, man.\n\nChannel 0: Yeah. Absolutely. We wanna start pushing more of this AI stuff, and\n\nChannel 1: Yeah.\n\nChannel 0: this is only, like, the the first step into it. So\n\nChannel 1: Yeah.\n\nChannel 0: there's gonna be a lot more to come out of this. So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess,\n\nChannel 1: Yeah.\n\nChannel 0: for us. Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system. They're just selling this dial tone right now. So\n\nChannel 1: Yeah.\n\nChannel 0: we\n\nChannel 1: Yeah.\n\nChannel 0: wanna get away from that and just integrate, innovate as well and\n\nChannel 1: Or or\n\nChannel 0: do\n\nChannel 1: the ones\n\nChannel 0: a whole\n\nChannel 1: that\n\nChannel 0: bunch\n\nChannel 1: are\n\nChannel 0: of\n\nChannel 1: selling\n\nChannel 0: things there.\n\nChannel 1: it separately? The the ones that are selling it independently don't really have any opportunities to integrate with voice,\n\nChannel 0: No.\n\nChannel 1: which is\n\nChannel 0: Yeah.\n\nChannel 1: kind of still the, you know, the pathway you wanna go about it. So\n\nChannel 0: And\n\nChannel 1: yeah.\n\nChannel 0: we've done a few integrations already with, like, go go high level. We're doing\n\nChannel 1: Yeah.\n\nChannel 0: ConnectWise at the moment for another partner. Yeah. A whole bunch\n\nChannel 1: As in,\n\nChannel 0: of other\n\nChannel 1: like, you're integrating\n\nChannel 0: Odoo.\n\nChannel 1: receptionist with phone systems?\n\nChannel 0: So we're integrating into particular management systems. So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff. It's an open source thing.\n\nChannel 1: Mhmm.\n\nChannel 0: O\n\nChannel 1: Yep.\n\nChannel 0: d double o, look them up. I think\n\nChannel 1: Mhmm.\n\nChannel 0: what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff. So integrating voice and SMS into in that platform, into\n\nChannel 1: Yeah.\n\nChannel 0: any of their ecosystems as well. Connect wise, we've got\n\nChannel 1: Mhmm.\n\nChannel 0: one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that. So he wants a way where he can bill out of that. So we've got to integrate our our our billing CDR stuff with that, and then\n\nChannel 1: Yeah.\n\nChannel 0: maybe later on look at enabling voice calls or whatever they wanna do. That's down the track, I guess. Yeah. And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from. And then it also creates notes, does transcription, and saves it back into the database.\n\nSo\n\nChannel 1: Yeah.\n\nChannel 0: that\n\nChannel 1: No.\n\nChannel 0: level that level of integration. So basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system. You know? Yeah.\n\nChannel 1: Yeah. Of course. Mate, it all sounds like lots of opportunities and lots of fun. So I'll\n\nChannel 0: It\n\nChannel 1: what\n\nChannel 0: is.\n\nChannel 1: I'll do is\n\nChannel 0: It\n\nChannel 1: I'll include\n\nChannel 0: is.\n\nChannel 1: I'll include Alex in the invite.\n\nChannel 0: Perfect.\n\nChannel 1: Do you want me just just add him to the Teams?\n\nChannel 0: Please\n\nChannel 1: That should\n\nChannel 0: do.\n\nChannel 1: be\n\nChannel 0: Yeah.\n\nChannel 1: fine.\n\nChannel 0: Please do. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Please do.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Done. Done. Alright.\n\nChannel 0: Forward him. Yep. Not a problem. Yep.\n\nChannel 1: I'll add\n\nChannel 0: Easy.\n\nChannel 1: him to the Teams. We'll be able to run through it, man.\n\nChannel 0: Yeah. Cool. Alright. I'll let you go. If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get\n\nChannel 1: Mhmm.\n\nChannel 0: stuck, just give me a call. I'll\n\nChannel 1: Yeah.\n\nChannel 0: I'll be\n\nChannel 1: I'll\n\nChannel 0: available\n\nChannel 1: give you a\n\nChannel 0: tomorrow.\n\nChannel 1: buzz, man. No\n\nChannel 0: Yeah.\n\nChannel 1: problem at\n\nChannel 0: Okay.\n\nChannel 1: all.\n\nChannel 0: Alright. Alright. See you, Con.\n\nChannel 1: Done,\n\nChannel 0: Take\n\nChannel 1: Sean.\n\nChannel 0: care.\n\nChannel 1: Take care, man. Bye.\n\nChannel 0: Alright. Yeah. Bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.58,"sentiment":"neutral","sentiment_score":0.030847732326947153}],"sentiment":"neutral","sentiment_score":0.030847732326947153,"channel":1,"num_words":16,"start":0.24,"end":4.58},{"sentences":[{"text":"Sean, you and following up on the setup of the hub.","start":6.16,"end":10.9,"sentiment":"neutral","sentiment_score":0.08270365744829178}],"sentiment":"neutral","sentiment_score":0.08270365744829178,"channel":0,"num_words":11,"start":6.16,"end":10.9},{"sentences":[{"text":"Thanks.","start":18.015,"end":18.515,"sentiment":"positive","sentiment_score":0.43046796321868896},{"text":"Please stay on the line.","start":18.735,"end":20.115,"sentiment":"neutral","sentiment_score":0.22426773309707643},{"text":"Hello.","start":29.39,"end":29.789999,"sentiment":"neutral","sentiment_score":0.07710838317871094},{"text":"Scott speaking.","start":29.789999,"end":30.529999,"sentiment":"neutral","sentiment_score":0.07015427947044373}],"sentiment":"neutral","sentiment_score":0.1965803967581855,"channel":1,"num_words":9,"start":18.015,"end":30.529999},{"sentences":[{"text":"Hey, Connor.","start":31.259998,"end":31.9,"sentiment":"neutral","sentiment_score":0.1595703288912773},{"text":"It's Sean.","start":31.9,"end":32.46,"sentiment":"neutral","sentiment_score":0.16306455433368683},{"text":"How are you?","start":32.46,"end":33.36,"sentiment":"neutral","sentiment_score":0.15922726194063822}],"sentiment":"neutral","sentiment_score":0.160421650324549,"channel":0,"num_words":7,"start":31.259998,"end":33.36},{"sentences":[{"text":"No.","start":33.55,"end":33.71,"sentiment":"neutral","sentiment_score":0.13283658027648926},{"text":"Not too bad, mate.","start":33.71,"end":34.43,"sentiment":"neutral","sentiment_score":0.2436746247112751},{"text":"How are you?","start":34.43,"end":35.17,"sentiment":"neutral","sentiment_score":0.21896107494831085}],"sentiment":"neutral","sentiment_score":0.22055228799581528,"channel":1,"num_words":8,"start":33.55,"end":35.17},{"sentences":[{"text":"Good.","start":35.5,"end":35.98,"sentiment":"positive","sentiment_score":0.5779694318771362},{"text":"I've got everything you need to get going.","start":35.98,"end":38.14,"sentiment":"positive","sentiment_score":0.5743695423007011},{"text":"I just wanted to know if you do you need help to set up a three CX side of things or go through the hub?","start":38.14,"end":44.565002,"sentiment":"neutral","sentiment_score":0.10550516813993455}],"sentiment":"neutral","sentiment_score":0.22972220511120908,"channel":0,"num_words":34,"start":35.5,"end":44.565002},{"sentences":[{"text":"Oh, did you say John?","start":45.625,"end":48.125,"sentiment":"neutral","sentiment_score":-0.010097482427954673}],"sentiment":"neutral","sentiment_score":-0.010097482427954673,"channel":1,"num_words":5,"start":45.625,"end":48.125},{"sentences":[{"text":"Sean from Comstock.","start":48.945,"end":50.005,"sentiment":"neutral","sentiment_score":-0.010962703575690588}],"sentiment":"neutral","sentiment_score":-0.010962703575690588,"channel":0,"num_words":3,"start":48.945,"end":50.005},{"sentences":[{"text":"Oh, Sean.","start":49.945,"end":50.765,"sentiment":"neutral","sentiment_score":-0.03227955102920532},{"text":"Mate, I was gonna say I was like, who the fuck is John?","start":50.870003,"end":53.030003,"sentiment":"neutral","sentiment_score":-0.21934912067193252},{"text":"No.","start":53.030003,"end":53.27,"sentiment":"neutral","sentiment_score":-0.25036555528640747},{"text":"No.","start":53.27,"end":53.350002,"sentiment":"neutral","sentiment_score":-0.25557032227516174},{"text":"No.","start":53.350002,"end":53.670002,"sentiment":"neutral","sentiment_score":-0.23730285465717316}],"sentiment":"neutral","sentiment_score":-0.2032964668340153,"channel":1,"num_words":18,"start":49.945,"end":53.670002},{"sentences":[{"text":"I got you now, mate.","start":53.670002,"end":54.63,"sentiment":"neutral","sentiment_score":-0.16541416347026824},{"text":"Sorry, mate.","start":54.63,"end":55.43,"sentiment":"neutral","sentiment_score":-0.12603378295898438},{"text":"You you sound","start":55.43,"end":56.07,"sentiment":"neutral","sentiment_score":-0.07319372147321701}],"sentiment":"neutral","sentiment_score":-0.1298719547688961,"channel":1,"num_words":10,"start":53.670002,"end":56.07},{"sentences":[{"text":"No.","start":55.86,"end":56.1,"sentiment":"neutral","sentiment_score":-0.15140113234519958}],"sentiment":"neutral","sentiment_score":-0.15140113234519958,"channel":0,"num_words":1,"start":55.86,"end":56.1},{"sentences":[{"text":"different","start":56.07,"end":56.47,"sentiment":"neutral","sentiment_score":-0.13639195263385773}],"sentiment":"neutral","sentiment_score":-0.13639195263385773,"channel":1,"num_words":1,"start":56.07,"end":56.47},{"sentences":[{"text":"Good.","start":56.1,"end":56.6,"sentiment":"neutral","sentiment_score":-0.006796702742576599}],"sentiment":"neutral","sentiment_score":-0.006796702742576599,"channel":0,"num_words":1,"start":56.1,"end":56.6},{"sentences":[{"text":"on the landline from the number.","start":56.47,"end":58.170002,"sentiment":"neutral","sentiment_score":0.00747882854193449},{"text":"So I was trying to suss you out without seeming rude.","start":58.23,"end":61.03,"sentiment":"neutral","sentiment_score":-0.08247252282771197},{"text":"But no.","start":61.03,"end":61.43,"sentiment":"neutral","sentiment_score":-0.12586753442883492},{"text":"I","start":61.43,"end":61.59,"sentiment":"neutral","sentiment_score":-0.07994312047958374}],"sentiment":"neutral","sentiment_score":-0.05970014845952391,"channel":1,"num_words":20,"start":56.47,"end":61.59},{"sentences":[{"text":"You","start":61.46,"end":61.62,"sentiment":"neutral","sentiment_score":-0.08128514885902405}],"sentiment":"neutral","sentiment_score":-0.08128514885902405,"channel":0,"num_words":1,"start":61.46,"end":61.62},{"sentences":[{"text":"got","start":61.59,"end":61.75,"sentiment":"neutral","sentiment_score":-0.03838735818862915}],"sentiment":"neutral","sentiment_score":-0.03838735818862915,"channel":1,"num_words":1,"start":61.59,"end":61.75},{"sentences":[{"text":"got","start":61.62,"end":61.94,"sentiment":"neutral","sentiment_score":-0.04623463377356529}],"sentiment":"neutral","sentiment_score":-0.04623463377356529,"channel":0,"num_words":1,"start":61.62,"end":61.94},{"sentences":[{"text":"you now.","start":61.75,"end":62.15,"sentiment":"neutral","sentiment_score":-0.04062494821846485}],"sentiment":"neutral","sentiment_score":-0.04062494821846485,"channel":1,"num_words":2,"start":61.75,"end":62.15},{"sentences":[{"text":"it.","start":61.94,"end":62.44,"sentiment":"neutral","sentiment_score":-0.028048211708664898}],"sentiment":"neutral","sentiment_score":-0.028048211708664898,"channel":0,"num_words":1,"start":61.94,"end":62.44},{"sentences":[{"text":"No.","start":62.15,"end":62.39,"sentiment":"neutral","sentiment_score":-0.09328630566596983},{"text":"So","start":62.39,"end":62.63,"sentiment":"neutral","sentiment_score":-0.0645422413945198}],"sentiment":"neutral","sentiment_score":-0.07891427353024483,"channel":1,"num_words":2,"start":62.15,"end":62.63},{"sentences":[{"text":"Yeah.","start":62.58,"end":62.739998,"sentiment":"neutral","sentiment_score":-0.04942244663834572}],"sentiment":"neutral","sentiment_score":-0.04942244663834572,"channel":0,"num_words":1,"start":62.58,"end":62.739998},{"sentences":[{"text":"we're not","start":62.63,"end":62.870003,"sentiment":"neutral","sentiment_score":-0.05477989464998245}],"sentiment":"neutral","sentiment_score":-0.05477989464998245,"channel":1,"num_words":2,"start":62.63,"end":62.870003},{"sentences":[{"text":"It's","start":62.739998,"end":62.98,"sentiment":"neutral","sentiment_score":-0.06844011694192886}],"sentiment":"neutral","sentiment_score":-0.06844011694192886,"channel":0,"num_words":1,"start":62.739998,"end":62.98},{"sentences":[{"text":"using","start":62.870003,"end":63.190002,"sentiment":"neutral","sentiment_score":-0.05270497873425484}],"sentiment":"neutral","sentiment_score":-0.05270497873425484,"channel":1,"num_words":1,"start":62.870003,"end":63.190002},{"sentences":[{"text":"all good.","start":62.98,"end":63.64,"sentiment":"neutral","sentiment_score":-0.023180256597697735}],"sentiment":"neutral","sentiment_score":-0.023180256597697735,"channel":0,"num_words":2,"start":62.98,"end":63.64},{"sentences":[{"text":"three c x.","start":63.190002,"end":63.83,"sentiment":"neutral","sentiment_score":-0.015101487748324871},{"text":"We're using another platform from one","start":63.83,"end":66.155,"sentiment":"neutral","sentiment_score":-0.021228031255304813}],"sentiment":"neutral","sentiment_score":-0.0191858500863115,"channel":1,"num_words":9,"start":63.190002,"end":66.155},{"sentences":[{"text":"Oh,","start":66.020004,"end":66.18,"sentiment":"neutral","sentiment_score":-0.053157903254032135}],"sentiment":"neutral","sentiment_score":-0.053157903254032135,"channel":0,"num_words":1,"start":66.020004,"end":66.18},{"sentences":[{"text":"of","start":66.155,"end":66.235,"sentiment":"neutral","sentiment_score":-0.07039263844490051}],"sentiment":"neutral","sentiment_score":-0.07039263844490051,"channel":1,"num_words":1,"start":66.155,"end":66.235},{"sentences":[{"text":"sorry,","start":66.18,"end":66.68,"sentiment":"neutral","sentiment_score":-0.08696416020393372}],"sentiment":"neutral","sentiment_score":-0.08696416020393372,"channel":0,"num_words":1,"start":66.18,"end":66.68},{"sentences":[{"text":"our partners called Radius.","start":66.235,"end":67.534996,"sentiment":"neutral","sentiment_score":-0.06778765842318535},{"text":"So","start":67.835,"end":68.075,"sentiment":"neutral","sentiment_score":-0.06052013114094734}],"sentiment":"neutral","sentiment_score":-0.06633415296673775,"channel":1,"num_words":5,"start":66.235,"end":68.075},{"sentences":[{"text":"No.","start":68.025,"end":68.425,"sentiment":"neutral","sentiment_score":-0.14518886804580688}],"sentiment":"neutral","sentiment_score":-0.14518886804580688,"channel":0,"num_words":1,"start":68.025,"end":68.425},{"sentences":[{"text":"what we're gonna","start":68.075,"end":68.715,"sentiment":"neutral","sentiment_score":-0.1720813363790512}],"sentiment":"neutral","sentiment_score":-0.1720813363790512,"channel":1,"num_words":3,"start":68.075,"end":68.715},{"sentences":[{"text":"I apologize.","start":68.425,"end":69.005005,"sentiment":"neutral","sentiment_score":-0.144648939371109}],"sentiment":"neutral","sentiment_score":-0.144648939371109,"channel":0,"num_words":2,"start":68.425,"end":69.005005},{"sentences":[{"text":"do is we're just gonna hand over the SIP credentials, and","start":68.715,"end":72.395,"sentiment":"neutral","sentiment_score":-0.04875610785728151}],"sentiment":"neutral","sentiment_score":-0.04875610785728151,"channel":1,"num_words":11,"start":68.715,"end":72.395},{"sentences":[{"text":"Yep.","start":72.265,"end":72.745,"sentiment":"neutral","sentiment_score":-0.032460324466228485}],"sentiment":"neutral","sentiment_score":-0.032460324466228485,"channel":0,"num_words":1,"start":72.265,"end":72.745},{"sentences":[{"text":"they're gonna","start":72.395,"end":72.875,"sentiment":"neutral","sentiment_score":-0.0403989814221859}],"sentiment":"neutral","sentiment_score":-0.0403989814221859,"channel":1,"num_words":2,"start":72.395,"end":72.875},{"sentences":[{"text":"Okay.","start":72.745,"end":73.245,"sentiment":"neutral","sentiment_score":-0.05700002238154411}],"sentiment":"neutral","sentiment_score":-0.05700002238154411,"channel":0,"num_words":1,"start":72.745,"end":73.245},{"sentences":[{"text":"terminate the SIP services in their cloud, and we'll go about","start":72.875,"end":76.155,"sentiment":"neutral","sentiment_score":-0.0269909030334516}],"sentiment":"neutral","sentiment_score":-0.0269909030334516,"channel":1,"num_words":11,"start":72.875,"end":76.155},{"sentences":[{"text":"Yeah.","start":76.105,"end":76.605,"sentiment":"neutral","sentiment_score":-0.009137382730841637}],"sentiment":"neutral","sentiment_score":-0.009137382730841637,"channel":0,"num_words":1,"start":76.105,"end":76.605},{"sentences":[{"text":"it from there.","start":76.155,"end":76.975,"sentiment":"neutral","sentiment_score":-0.00924272524813811}],"sentiment":"neutral","sentiment_score":-0.00924272524813811,"channel":1,"num_words":3,"start":76.155,"end":76.975},{"sentences":[{"text":"Fair enough.","start":76.825005,"end":77.465004,"sentiment":"neutral","sentiment_score":0.06813563406467438},{"text":"Okay.","start":77.465004,"end":77.705,"sentiment":"neutral","sentiment_score":0.04394832253456116},{"text":"If you need any further help, let me know.","start":77.705,"end":80.125,"sentiment":"neutral","sentiment_score":0.03461395866341061}],"sentiment":"neutral","sentiment_score":0.04097876821955045,"channel":0,"num_words":12,"start":76.825005,"end":80.125},{"sentences":[{"text":"Yeah.","start":80.439995,"end":80.6,"sentiment":"neutral","sentiment_score":0.030612001195549965},{"text":"So what you're","start":80.6,"end":81.32,"sentiment":"neutral","sentiment_score":0.02824728625516097}],"sentiment":"neutral","sentiment_score":0.028838464990258217,"channel":1,"num_words":4,"start":80.439995,"end":81.32},{"sentences":[{"text":"But","start":81.18,"end":81.42,"sentiment":"neutral","sentiment_score":0.0219121091067791}],"sentiment":"neutral","sentiment_score":0.0219121091067791,"channel":0,"num_words":1,"start":81.18,"end":81.42},{"sentences":[{"text":"doing","start":81.32,"end":81.64,"sentiment":"neutral","sentiment_score":0.014660429209470747}],"sentiment":"neutral","sentiment_score":0.014660429209470747,"channel":1,"num_words":1,"start":81.32,"end":81.64},{"sentences":[{"text":"what you","start":81.42,"end":81.66,"sentiment":"neutral","sentiment_score":0.02222391963005066}],"sentiment":"neutral","sentiment_score":0.02222391963005066,"channel":0,"num_words":2,"start":81.42,"end":81.66},{"sentences":[{"text":"is","start":81.64,"end":81.96,"sentiment":"neutral","sentiment_score":0.017591379582881927}],"sentiment":"neutral","sentiment_score":0.017591379582881927,"channel":1,"num_words":1,"start":81.64,"end":81.96},{"sentences":[{"text":"need to","start":81.66,"end":81.98,"sentiment":"neutral","sentiment_score":0.021732863038778305}],"sentiment":"neutral","sentiment_score":0.021732863038778305,"channel":0,"num_words":2,"start":81.66,"end":81.98},{"sentences":[{"text":"with","start":81.96,"end":82.28,"sentiment":"neutral","sentiment_score":0.01612211763858795}],"sentiment":"neutral","sentiment_score":0.01612211763858795,"channel":1,"num_words":1,"start":81.96,"end":82.28},{"sentences":[{"text":"do is","start":81.98,"end":82.14,"sentiment":"neutral","sentiment_score":0.02209635265171528}],"sentiment":"neutral","sentiment_score":0.02209635265171528,"channel":0,"num_words":2,"start":81.98,"end":82.14},{"sentences":[{"text":"your so","start":82.28,"end":83.72,"sentiment":"neutral","sentiment_score":0.023716650903224945}],"sentiment":"neutral","sentiment_score":0.023716650903224945,"channel":1,"num_words":2,"start":82.28,"end":83.72},{"sentences":[{"text":"yep.","start":83.5,"end":84.0,"sentiment":"neutral","sentiment_score":0.02625916711986065}],"sentiment":"neutral","sentiment_score":0.02625916711986065,"channel":0,"num_words":1,"start":83.5,"end":84.0},{"sentences":[{"text":"with your, like, your licenses, right,","start":83.72,"end":86.46,"sentiment":"neutral","sentiment_score":0.03323775933434566}],"sentiment":"neutral","sentiment_score":0.03323775933434566,"channel":1,"num_words":6,"start":83.72,"end":86.46},{"sentences":[{"text":"Yep.","start":87.18,"end":87.68,"sentiment":"neutral","sentiment_score":0.035165488719940186}],"sentiment":"neutral","sentiment_score":0.035165488719940186,"channel":0,"num_words":1,"start":87.18,"end":87.68},{"sentences":[{"text":"that $4 a license, what's that?","start":87.32,"end":89.32,"sentiment":"neutral","sentiment_score":0.022204691388954718},{"text":"Is that to host that in three c x, or how does that work?","start":89.32,"end":92.14,"sentiment":"neutral","sentiment_score":0.01831731725750225}],"sentiment":"neutral","sentiment_score":0.01948352949693799,"channel":1,"num_words":20,"start":87.32,"end":92.14},{"sentences":[{"text":"No.","start":92.86,"end":93.18,"sentiment":"neutral","sentiment_score":-0.08002975583076477},{"text":"There's you mean the the cloud phone system?","start":93.18,"end":95.715004,"sentiment":"neutral","sentiment_score":-0.04054240440018475}],"sentiment":"neutral","sentiment_score":-0.04492988789247142,"channel":0,"num_words":9,"start":92.86,"end":95.715004},{"sentences":[{"text":"Yeah.","start":95.835,"end":96.235,"sentiment":"neutral","sentiment_score":-0.0013518594205379486},{"text":"Yeah.","start":96.235,"end":96.475,"sentiment":"neutral","sentiment_score":0.011327411979436874},{"text":"Well, because I'm curious.","start":96.475,"end":97.535,"sentiment":"neutral","sentiment_score":0.00573161942884326}],"sentiment":"neutral","sentiment_score":0.005483671712378661,"channel":1,"num_words":6,"start":95.835,"end":97.535},{"sentences":[{"text":"Yeah.","start":98.095,"end":98.495,"sentiment":"neutral","sentiment_score":0.024252690374851227},{"text":"You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system.","start":98.495,"end":105.395004,"sentiment":"neutral","sentiment_score":0.017479811888188125},{"text":"You just need to create a SIP trunk and then","start":105.455,"end":108.04,"sentiment":"neutral","sentiment_score":0.0406158022582531}],"sentiment":"neutral","sentiment_score":0.025161514539391763,"channel":0,"num_words":31,"start":98.095,"end":108.04},{"sentences":[{"text":"Yeah.","start":107.82,"end":108.06,"sentiment":"neutral","sentiment_score":0.0273358840495348}],"sentiment":"neutral","sentiment_score":0.0273358840495348,"channel":1,"num_words":1,"start":107.82,"end":108.06},{"sentences":[{"text":"hand","start":108.04,"end":108.12,"sentiment":"neutral","sentiment_score":0.025291327387094498}],"sentiment":"neutral","sentiment_score":0.025291327387094498,"channel":0,"num_words":1,"start":108.04,"end":108.12},{"sentences":[{"text":"Yep.","start":108.06,"end":108.56,"sentiment":"neutral","sentiment_score":0.008992355316877365}],"sentiment":"neutral","sentiment_score":0.008992355316877365,"channel":1,"num_words":1,"start":108.06,"end":108.56},{"sentences":[{"text":"over the credentials as you say.","start":108.12,"end":109.82,"sentiment":"neutral","sentiment_score":0.012372382761289677},{"text":"But","start":110.2,"end":110.44,"sentiment":"neutral","sentiment_score":0.03872516751289368}],"sentiment":"neutral","sentiment_score":0.016137066297233105,"channel":0,"num_words":7,"start":108.12,"end":110.44},{"sentences":[{"text":"Yeah.","start":110.22,"end":110.46,"sentiment":"neutral","sentiment_score":0.12533901631832123}],"sentiment":"neutral","sentiment_score":0.12533901631832123,"channel":1,"num_words":1,"start":110.22,"end":110.46},{"sentences":[{"text":"there's","start":110.44,"end":110.68,"sentiment":"neutral","sentiment_score":0.15472520887851715}],"sentiment":"neutral","sentiment_score":0.15472520887851715,"channel":0,"num_words":1,"start":110.44,"end":110.68},{"sentences":[{"text":"So","start":110.46,"end":110.7,"sentiment":"neutral","sentiment_score":0.2108404040336609}],"sentiment":"neutral","sentiment_score":0.2108404040336609,"channel":1,"num_words":1,"start":110.46,"end":110.7},{"sentences":[{"text":"one","start":110.68,"end":110.92,"sentiment":"positive","sentiment_score":0.3879779577255249}],"sentiment":"positive","sentiment_score":0.3879779577255249,"channel":0,"num_words":1,"start":110.68,"end":110.92},{"sentences":[{"text":"that's","start":110.7,"end":110.94,"sentiment":"positive","sentiment_score":0.4257217347621918}],"sentiment":"positive","sentiment_score":0.4257217347621918,"channel":1,"num_words":1,"start":110.7,"end":110.94},{"sentences":[{"text":"step","start":110.92,"end":111.159996,"sentiment":"positive","sentiment_score":0.5475578308105469}],"sentiment":"positive","sentiment_score":0.5475578308105469,"channel":0,"num_words":1,"start":110.92,"end":111.159996},{"sentences":[{"text":"perfect.","start":110.94,"end":111.26,"sentiment":"positive","sentiment_score":0.458221435546875}],"sentiment":"positive","sentiment_score":0.458221435546875,"channel":1,"num_words":1,"start":110.94,"end":111.26},{"sentences":[{"text":"in","start":111.159996,"end":111.4,"sentiment":"neutral","sentiment_score":0.1182056963443756}],"sentiment":"neutral","sentiment_score":0.1182056963443756,"channel":0,"num_words":1,"start":111.159996,"end":111.4},{"sentences":[{"text":"But","start":111.26,"end":111.5,"sentiment":"neutral","sentiment_score":0.0902457758784294}],"sentiment":"neutral","sentiment_score":0.0902457758784294,"channel":1,"num_words":1,"start":111.26,"end":111.5},{"sentences":[{"text":"between.","start":111.4,"end":111.9,"sentiment":"neutral","sentiment_score":0.14360201358795166}],"sentiment":"neutral","sentiment_score":0.14360201358795166,"channel":0,"num_words":1,"start":111.4,"end":111.9},{"sentences":[{"text":"I mean, in for, like, future customers, let's","start":111.5,"end":114.94,"sentiment":"neutral","sentiment_score":0.053773952182382345}],"sentiment":"neutral","sentiment_score":0.053773952182382345,"channel":1,"num_words":8,"start":111.5,"end":114.94},{"sentences":[{"text":"Yeah.","start":114.76,"end":114.84,"sentiment":"neutral","sentiment_score":0.05567483603954315},{"text":"Yep.","start":114.84,"end":115.34,"sentiment":"neutral","sentiment_score":0.048341915011405945}],"sentiment":"neutral","sentiment_score":0.05200837552547455,"channel":0,"num_words":2,"start":114.76,"end":115.34},{"sentences":[{"text":"say we wanted to do, like, Comstax cloud offering.","start":114.94,"end":117.6,"sentiment":"neutral","sentiment_score":0.05774146359827784},{"text":"What does","start":117.82,"end":118.22,"sentiment":"neutral","sentiment_score":0.028285239823162556}],"sentiment":"neutral","sentiment_score":0.052385786548256874,"channel":1,"num_words":11,"start":114.94,"end":118.22},{"sentences":[{"text":"Yep.","start":118.2,"end":118.6,"sentiment":"neutral","sentiment_score":0.05380247160792351}],"sentiment":"neutral","sentiment_score":0.05380247160792351,"channel":0,"num_words":1,"start":118.2,"end":118.6},{"sentences":[{"text":"that entail?","start":118.22,"end":118.78,"sentiment":"neutral","sentiment_score":0.03631719760596752}],"sentiment":"neutral","sentiment_score":0.03631719760596752,"channel":1,"num_words":2,"start":118.22,"end":118.78},{"sentences":[{"text":"That's","start":118.6,"end":118.84,"sentiment":"neutral","sentiment_score":0.0693226158618927}],"sentiment":"neutral","sentiment_score":0.0693226158618927,"channel":0,"num_words":1,"start":118.6,"end":118.84},{"sentences":[{"text":"It","start":118.78,"end":118.94,"sentiment":"neutral","sentiment_score":0.05469455197453499}],"sentiment":"neutral","sentiment_score":0.05469455197453499,"channel":1,"num_words":1,"start":118.78,"end":118.94},{"sentences":[{"text":"it.","start":118.84,"end":119.34,"sentiment":"neutral","sentiment_score":0.060435764491558075}],"sentiment":"neutral","sentiment_score":0.060435764491558075,"channel":0,"num_words":1,"start":118.84,"end":119.34},{"sentences":[{"text":"just ends up being, what, $4 a license","start":118.94,"end":121.884995,"sentiment":"neutral","sentiment_score":0.05256486497819424}],"sentiment":"neutral","sentiment_score":0.05256486497819424,"channel":1,"num_words":8,"start":118.94,"end":121.884995},{"sentences":[{"text":"Yep.","start":121.479996,"end":121.979996,"sentiment":"neutral","sentiment_score":0.04631927236914635}],"sentiment":"neutral","sentiment_score":0.04631927236914635,"channel":0,"num_words":1,"start":121.479996,"end":121.979996},{"sentences":[{"text":"per user, and then calls are charged in accordance with the SIP trunks or, like, the same","start":121.884995,"end":126.604996,"sentiment":"neutral","sentiment_score":0.03963948337032514}],"sentiment":"neutral","sentiment_score":0.03963948337032514,"channel":1,"num_words":17,"start":121.884995,"end":126.604996},{"sentences":[{"text":"So","start":126.385,"end":126.625,"sentiment":"neutral","sentiment_score":0.02150541916489601}],"sentiment":"neutral","sentiment_score":0.02150541916489601,"channel":0,"num_words":1,"start":126.385,"end":126.625},{"sentences":[{"text":"pricing?","start":126.604996,"end":127.104996,"sentiment":"neutral","sentiment_score":0.03341687470674515}],"sentiment":"neutral","sentiment_score":0.03341687470674515,"channel":1,"num_words":1,"start":126.604996,"end":127.104996},{"sentences":[{"text":"there's there's a couple of ways we can do it.","start":126.625,"end":129.185,"sentiment":"neutral","sentiment_score":0.07284657508134842},{"text":"It's $4.50 per extension and then pay as you go rates as per the rate card, or","start":129.185,"end":134.865,"sentiment":"neutral","sentiment_score":0.052575687275213355}],"sentiment":"neutral","sentiment_score":0.06008342349970782,"channel":0,"num_words":27,"start":126.625,"end":134.865},{"sentences":[{"text":"Mhmm.","start":134.765,"end":135.265,"sentiment":"neutral","sentiment_score":0.030903857201337814}],"sentiment":"neutral","sentiment_score":0.030903857201337814,"channel":1,"num_words":1,"start":134.765,"end":135.265},{"sentences":[{"text":"we look at an unlimited offering where I think it's like $15, $14, x","start":134.865,"end":140.95999,"sentiment":"neutral","sentiment_score":0.052715208647506576}],"sentiment":"neutral","sentiment_score":0.052715208647506576,"channel":0,"num_words":14,"start":134.865,"end":140.95999},{"sentences":[{"text":"A","start":140.90001,"end":141.06,"sentiment":"neutral","sentiment_score":0.03698300197720528}],"sentiment":"neutral","sentiment_score":0.03698300197720528,"channel":1,"num_words":1,"start":140.90001,"end":141.06},{"sentences":[{"text":"GST, include","start":140.95999,"end":141.54,"sentiment":"neutral","sentiment_score":0.0399624090641737}],"sentiment":"neutral","sentiment_score":0.0399624090641737,"channel":0,"num_words":2,"start":140.95999,"end":141.54},{"sentences":[{"text":"license.","start":141.06,"end":141.56,"sentiment":"neutral","sentiment_score":0.03990713134407997}],"sentiment":"neutral","sentiment_score":0.03990713134407997,"channel":1,"num_words":1,"start":141.06,"end":141.56},{"sentences":[{"text":"include includes the softphone and includes","start":142.4,"end":145.06,"sentiment":"neutral","sentiment_score":0.036437204107642174}],"sentiment":"neutral","sentiment_score":0.036437204107642174,"channel":0,"num_words":6,"start":142.4,"end":145.06},{"sentences":[{"text":"Yeah.","start":144.74,"end":145.24,"sentiment":"neutral","sentiment_score":0.03801504895091057}],"sentiment":"neutral","sentiment_score":0.03801504895091057,"channel":1,"num_words":1,"start":144.74,"end":145.24},{"sentences":[{"text":"the the PBX license, the cloud the","start":145.12,"end":148.23999,"sentiment":"neutral","sentiment_score":0.03613988469753947}],"sentiment":"neutral","sentiment_score":0.03613988469753947,"channel":0,"num_words":7,"start":145.12,"end":148.23999},{"sentences":[{"text":"Yeah.","start":148.175,"end":148.415,"sentiment":"neutral","sentiment_score":0.02644769474864006}],"sentiment":"neutral","sentiment_score":0.02644769474864006,"channel":1,"num_words":1,"start":148.175,"end":148.415},{"sentences":[{"text":"cloud","start":148.23999,"end":148.56,"sentiment":"neutral","sentiment_score":0.024225778877735134}],"sentiment":"neutral","sentiment_score":0.024225778877735134,"channel":0,"num_words":1,"start":148.23999,"end":148.56},{"sentences":[{"text":"We","start":148.415,"end":148.815,"sentiment":"neutral","sentiment_score":0.023709120228886604}],"sentiment":"neutral","sentiment_score":0.023709120228886604,"channel":1,"num_words":1,"start":148.415,"end":148.815},{"sentences":[{"text":"license","start":148.56,"end":149.06,"sentiment":"neutral","sentiment_score":0.04335062950849533}],"sentiment":"neutral","sentiment_score":0.04335062950849533,"channel":0,"num_words":1,"start":148.56,"end":149.06},{"sentences":[{"text":"we probably do","start":148.815,"end":149.375,"sentiment":"neutral","sentiment_score":0.03651454423864683}],"sentiment":"neutral","sentiment_score":0.03651454423864683,"channel":1,"num_words":3,"start":148.815,"end":149.375},{"sentences":[{"text":"per","start":149.28,"end":149.43999,"sentiment":"neutral","sentiment_score":0.029843633994460102}],"sentiment":"neutral","sentiment_score":0.029843633994460102,"channel":0,"num_words":1,"start":149.28,"end":149.43999},{"sentences":[{"text":"the","start":149.375,"end":149.535,"sentiment":"neutral","sentiment_score":0.030877545475959774}],"sentiment":"neutral","sentiment_score":0.030877545475959774,"channel":1,"num_words":1,"start":149.375,"end":149.535},{"sentences":[{"text":"extension.","start":149.43999,"end":149.93999,"sentiment":"neutral","sentiment_score":0.026156025007367138}],"sentiment":"neutral","sentiment_score":0.026156025007367138,"channel":0,"num_words":1,"start":149.43999,"end":149.93999},{"sentences":[{"text":"format of the same.","start":149.535,"end":150.675,"sentiment":"neutral","sentiment_score":0.019617418758571148}],"sentiment":"neutral","sentiment_score":0.019617418758571148,"channel":1,"num_words":4,"start":149.535,"end":150.675},{"sentences":[{"text":"The sorry.","start":151.84,"end":152.48,"sentiment":"neutral","sentiment_score":-0.012649855110794306},{"text":"The the later one?","start":152.48,"end":153.935,"sentiment":"neutral","sentiment_score":-0.019708497682586312}],"sentiment":"neutral","sentiment_score":-0.01735561682532231,"channel":0,"num_words":6,"start":151.84,"end":153.935},{"sentences":[{"text":"No.","start":154.895,"end":155.215,"sentiment":"neutral","sentiment_score":-0.05161672830581665},{"text":"No.","start":155.215,"end":155.375,"sentiment":"neutral","sentiment_score":-0.06005627661943436}],"sentiment":"neutral","sentiment_score":-0.055836502462625504,"channel":1,"num_words":2,"start":154.895,"end":155.375},{"sentences":[{"text":"No.","start":155.27501,"end":155.455,"sentiment":"neutral","sentiment_score":-0.06048453226685524}],"sentiment":"neutral","sentiment_score":-0.06048453226685524,"channel":0,"num_words":1,"start":155.27501,"end":155.455},{"sentences":[{"text":"We","start":155.375,"end":155.615,"sentiment":"neutral","sentiment_score":-0.04765635728836059}],"sentiment":"neutral","sentiment_score":-0.04765635728836059,"channel":1,"num_words":1,"start":155.375,"end":155.615},{"sentences":[{"text":"The","start":155.455,"end":155.63501,"sentiment":"neutral","sentiment_score":-0.035371698439121246}],"sentiment":"neutral","sentiment_score":-0.035371698439121246,"channel":0,"num_words":1,"start":155.455,"end":155.63501},{"sentences":[{"text":"probably","start":155.615,"end":155.935,"sentiment":"neutral","sentiment_score":-0.026938630267977715}],"sentiment":"neutral","sentiment_score":-0.026938630267977715,"channel":1,"num_words":1,"start":155.615,"end":155.935},{"sentences":[{"text":"the","start":155.63501,"end":155.815,"sentiment":"neutral","sentiment_score":-0.01424495317041874}],"sentiment":"neutral","sentiment_score":-0.01424495317041874,"channel":0,"num_words":1,"start":155.63501,"end":155.815},{"sentences":[{"text":"do","start":155.935,"end":156.095,"sentiment":"neutral","sentiment_score":-0.003365354612469673}],"sentiment":"neutral","sentiment_score":-0.003365354612469673,"channel":1,"num_words":1,"start":155.935,"end":156.095},{"sentences":[{"text":"not","start":155.995,"end":156.155,"sentiment":"neutral","sentiment_score":-0.0072246938943862915}],"sentiment":"neutral","sentiment_score":-0.0072246938943862915,"channel":0,"num_words":1,"start":155.995,"end":156.155},{"sentences":[{"text":"the,","start":156.095,"end":156.595,"sentiment":"neutral","sentiment_score":-0.008231768384575844}],"sentiment":"neutral","sentiment_score":-0.008231768384575844,"channel":1,"num_words":1,"start":156.095,"end":156.595},{"sentences":[{"text":"pay as you go.","start":156.155,"end":157.035,"sentiment":"neutral","sentiment_score":-0.0037203156389296055}],"sentiment":"neutral","sentiment_score":-0.0037203156389296055,"channel":0,"num_words":4,"start":156.155,"end":157.035},{"sentences":[{"text":"like,","start":156.655,"end":157.055,"sentiment":"neutral","sentiment_score":-0.0016382960602641106}],"sentiment":"neutral","sentiment_score":-0.0016382960602641106,"channel":1,"num_words":1,"start":156.655,"end":157.055},{"sentences":[{"text":"Pay","start":157.035,"end":157.275,"sentiment":"neutral","sentiment_score":0.01266389526426792}],"sentiment":"neutral","sentiment_score":0.01266389526426792,"channel":0,"num_words":1,"start":157.035,"end":157.275},{"sentences":[{"text":"the the","start":157.055,"end":157.295,"sentiment":"neutral","sentiment_score":0.013647479005157948}],"sentiment":"neutral","sentiment_score":0.013647479005157948,"channel":1,"num_words":2,"start":157.055,"end":157.295},{"sentences":[{"text":"as","start":157.275,"end":157.355,"sentiment":"neutral","sentiment_score":0.008425984531641006}],"sentiment":"neutral","sentiment_score":0.008425984531641006,"channel":0,"num_words":1,"start":157.275,"end":157.355},{"sentences":[{"text":"pay","start":157.295,"end":157.455,"sentiment":"neutral","sentiment_score":0.01042475923895836}],"sentiment":"neutral","sentiment_score":0.01042475923895836,"channel":1,"num_words":1,"start":157.295,"end":157.455},{"sentences":[{"text":"you go.","start":157.355,"end":157.935,"sentiment":"neutral","sentiment_score":0.007774805184453726}],"sentiment":"neutral","sentiment_score":0.007774805184453726,"channel":0,"num_words":2,"start":157.355,"end":157.935},{"sentences":[{"text":"as you go.","start":157.455,"end":157.775,"sentiment":"neutral","sentiment_score":0.017479556302229565},{"text":"Yeah.","start":157.775,"end":158.015,"sentiment":"neutral","sentiment_score":0.06507831811904907},{"text":"I think it's a","start":158.015,"end":158.575,"sentiment":"neutral","sentiment_score":0.09950485080480576}],"sentiment":"neutral","sentiment_score":0.0644420487806201,"channel":1,"num_words":8,"start":157.455,"end":158.575},{"sentences":[{"text":"Yeah.","start":158.55501,"end":158.875,"sentiment":"neutral","sentiment_score":0.11121492087841034}],"sentiment":"neutral","sentiment_score":0.11121492087841034,"channel":0,"num_words":1,"start":158.55501,"end":158.875},{"sentences":[{"text":"better","start":158.575,"end":158.895,"sentiment":"neutral","sentiment_score":0.13783562183380127}],"sentiment":"neutral","sentiment_score":0.13783562183380127,"channel":1,"num_words":1,"start":158.575,"end":158.895},{"sentences":[{"text":"Yeah.","start":158.875,"end":159.115,"sentiment":"neutral","sentiment_score":0.1398129761219025}],"sentiment":"neutral","sentiment_score":0.1398129761219025,"channel":0,"num_words":1,"start":158.875,"end":159.115},{"sentences":[{"text":"option","start":158.895,"end":159.375,"sentiment":"neutral","sentiment_score":0.09973402321338654}],"sentiment":"neutral","sentiment_score":0.09973402321338654,"channel":1,"num_words":1,"start":158.895,"end":159.375},{"sentences":[{"text":"That's easy.","start":159.115,"end":159.755,"sentiment":"neutral","sentiment_score":0.28178003430366516}],"sentiment":"neutral","sentiment_score":0.28178003430366516,"channel":0,"num_words":2,"start":159.115,"end":159.755},{"sentences":[{"text":"for us.","start":159.375,"end":159.9,"sentiment":"neutral","sentiment_score":0.19485405832529068}],"sentiment":"neutral","sentiment_score":0.19485405832529068,"channel":1,"num_words":2,"start":159.375,"end":159.9},{"sentences":[{"text":"Yeah.","start":159.755,"end":160.255,"sentiment":"neutral","sentiment_score":0.09019704163074492},{"text":"The only thing you gotta do is with with the SIP trunk,","start":160.55501,"end":164.475,"sentiment":"neutral","sentiment_score":0.05356343307842811}],"sentiment":"neutral","sentiment_score":0.05638140296706787,"channel":0,"num_words":13,"start":159.755,"end":164.475},{"sentences":[{"text":"No.","start":164.37999,"end":164.87999,"sentiment":"neutral","sentiment_score":0.020420078188180923}],"sentiment":"neutral","sentiment_score":0.020420078188180923,"channel":1,"num_words":1,"start":164.37999,"end":164.87999},{"sentences":[{"text":"once you create it, you still need to assign the numbers to that trunk","start":164.475,"end":169.04,"sentiment":"neutral","sentiment_score":0.03790605507258858}],"sentiment":"neutral","sentiment_score":0.03790605507258858,"channel":0,"num_words":14,"start":164.475,"end":169.04},{"sentences":[{"text":"Yeah.","start":169.26,"end":169.65999,"sentiment":"neutral","sentiment_score":0.05377155914902687}],"sentiment":"neutral","sentiment_score":0.05377155914902687,"channel":1,"num_words":1,"start":169.26,"end":169.65999},{"sentences":[{"text":"so it's","start":169.34,"end":169.73999,"sentiment":"neutral","sentiment_score":0.07024959474802017}],"sentiment":"neutral","sentiment_score":0.07024959474802017,"channel":0,"num_words":2,"start":169.34,"end":169.73999},{"sentences":[{"text":"Yeah.","start":169.65999,"end":170.15999,"sentiment":"neutral","sentiment_score":0.06440910696983337}],"sentiment":"neutral","sentiment_score":0.06440910696983337,"channel":1,"num_words":1,"start":169.65999,"end":170.15999},{"sentences":[{"text":"available.","start":169.73999,"end":170.23999,"sentiment":"neutral","sentiment_score":0.05653855949640274},{"text":"So","start":170.7,"end":170.93999,"sentiment":"neutral","sentiment_score":0.07246251404285431}],"sentiment":"neutral","sentiment_score":0.06450053676962852,"channel":0,"num_words":2,"start":169.73999,"end":170.93999},{"sentences":[{"text":"Okay.","start":170.93999,"end":171.43999,"sentiment":"neutral","sentiment_score":0.07987459003925323}],"sentiment":"neutral","sentiment_score":0.07987459003925323,"channel":1,"num_words":1,"start":170.93999,"end":171.43999},{"sentences":[{"text":"right now, the the numbers are just available inside your entire account","start":170.93999,"end":174.87999,"sentiment":"neutral","sentiment_score":0.08702514631052811}],"sentiment":"neutral","sentiment_score":0.08702514631052811,"channel":0,"num_words":12,"start":170.93999,"end":174.87999},{"sentences":[{"text":"Yeah.","start":175.18,"end":175.68,"sentiment":"neutral","sentiment_score":0.07254378497600555}],"sentiment":"neutral","sentiment_score":0.07254378497600555,"channel":1,"num_words":1,"start":175.18,"end":175.68},{"sentences":[{"text":"when you log in.","start":175.18,"end":176.31999,"sentiment":"neutral","sentiment_score":0.08412893675267696},{"text":"I'm happy","start":176.45999,"end":176.93999,"sentiment":"neutral","sentiment_score":0.2790403813123703}],"sentiment":"neutral","sentiment_score":0.14909941827257475,"channel":0,"num_words":6,"start":175.18,"end":176.93999},{"sentences":[{"text":"So","start":176.885,"end":177.045,"sentiment":"neutral","sentiment_score":0.2530146539211273}],"sentiment":"neutral","sentiment_score":0.2530146539211273,"channel":1,"num_words":1,"start":176.885,"end":177.045},{"sentences":[{"text":"to spend","start":176.93999,"end":177.18,"sentiment":"neutral","sentiment_score":0.2691240459680557}],"sentiment":"neutral","sentiment_score":0.2691240459680557,"channel":0,"num_words":2,"start":176.93999,"end":177.18},{"sentences":[{"text":"you","start":177.045,"end":177.205,"sentiment":"neutral","sentiment_score":0.25563183426856995}],"sentiment":"neutral","sentiment_score":0.25563183426856995,"channel":1,"num_words":1,"start":177.045,"end":177.205},{"sentences":[{"text":"a","start":177.18,"end":177.34,"sentiment":"neutral","sentiment_score":0.2690410614013672}],"sentiment":"neutral","sentiment_score":0.2690410614013672,"channel":0,"num_words":1,"start":177.18,"end":177.34},{"sentences":[{"text":"can","start":177.205,"end":177.365,"sentiment":"neutral","sentiment_score":0.2318395674228668}],"sentiment":"neutral","sentiment_score":0.2318395674228668,"channel":1,"num_words":1,"start":177.205,"end":177.365},{"sentences":[{"text":"bit","start":177.34,"end":177.5,"sentiment":"neutral","sentiment_score":0.16578702628612518}],"sentiment":"neutral","sentiment_score":0.16578702628612518,"channel":0,"num_words":1,"start":177.34,"end":177.5},{"sentences":[{"text":"test","start":177.365,"end":177.685,"sentiment":"neutral","sentiment_score":0.16582491993904114}],"sentiment":"neutral","sentiment_score":0.16582491993904114,"channel":1,"num_words":1,"start":177.365,"end":177.685},{"sentences":[{"text":"of time","start":177.5,"end":177.73999,"sentiment":"neutral","sentiment_score":0.19655781984329224}],"sentiment":"neutral","sentiment_score":0.19655781984329224,"channel":0,"num_words":2,"start":177.5,"end":177.73999},{"sentences":[{"text":"that","start":177.685,"end":177.925,"sentiment":"neutral","sentiment_score":0.21238529682159424}],"sentiment":"neutral","sentiment_score":0.21238529682159424,"channel":1,"num_words":1,"start":177.685,"end":177.925},{"sentences":[{"text":"with you","start":177.73999,"end":178.14,"sentiment":"neutral","sentiment_score":0.2184489518404007}],"sentiment":"neutral","sentiment_score":0.2184489518404007,"channel":0,"num_words":2,"start":177.73999,"end":178.14},{"sentences":[{"text":"calls","start":177.925,"end":178.16501,"sentiment":"neutral","sentiment_score":0.22739781439304352}],"sentiment":"neutral","sentiment_score":0.22739781439304352,"channel":1,"num_words":1,"start":177.925,"end":178.16501},{"sentences":[{"text":"if","start":178.14,"end":178.29999,"sentiment":"neutral","sentiment_score":0.17577913403511047}],"sentiment":"neutral","sentiment_score":0.17577913403511047,"channel":0,"num_words":1,"start":178.14,"end":178.29999},{"sentences":[{"text":"go","start":178.16501,"end":178.405,"sentiment":"neutral","sentiment_score":0.16850069165229797}],"sentiment":"neutral","sentiment_score":0.16850069165229797,"channel":1,"num_words":1,"start":178.16501,"end":178.405},{"sentences":[{"text":"you","start":178.29999,"end":178.45999,"sentiment":"neutral","sentiment_score":0.1675916463136673}],"sentiment":"neutral","sentiment_score":0.1675916463136673,"channel":0,"num_words":1,"start":178.29999,"end":178.45999},{"sentences":[{"text":"through","start":178.405,"end":178.645,"sentiment":"neutral","sentiment_score":0.14027516543865204}],"sentiment":"neutral","sentiment_score":0.14027516543865204,"channel":1,"num_words":1,"start":178.405,"end":178.645},{"sentences":[{"text":"need to.","start":178.45999,"end":179.12,"sentiment":"neutral","sentiment_score":0.13944250345230103}],"sentiment":"neutral","sentiment_score":0.13944250345230103,"channel":0,"num_words":2,"start":178.45999,"end":179.12},{"sentences":[{"text":"and all, etcetera.","start":178.645,"end":179.385,"sentiment":"neutral","sentiment_score":0.07085298746824265}],"sentiment":"neutral","sentiment_score":0.07085298746824265,"channel":1,"num_words":3,"start":178.645,"end":179.385},{"sentences":[{"text":"Yeah.","start":180.45999,"end":180.95999,"sentiment":"neutral","sentiment_score":0.07466836273670197},{"text":"If","start":181.26,"end":181.42,"sentiment":"neutral","sentiment_score":0.08450087159872055}],"sentiment":"neutral","sentiment_score":0.07958461716771126,"channel":0,"num_words":2,"start":180.45999,"end":181.42},{"sentences":[{"text":"Yeah.","start":181.285,"end":181.525,"sentiment":"neutral","sentiment_score":0.10485909879207612}],"sentiment":"neutral","sentiment_score":0.10485909879207612,"channel":1,"num_words":1,"start":181.285,"end":181.525},{"sentences":[{"text":"you","start":181.42,"end":181.815,"sentiment":"neutral","sentiment_score":0.11156008392572404}],"sentiment":"neutral","sentiment_score":0.11156008392572404,"channel":0,"num_words":1,"start":181.42,"end":181.815},{"sentences":[{"text":"Yeah.","start":181.525,"end":182.025,"sentiment":"neutral","sentiment_score":0.13853435218334198}],"sentiment":"neutral","sentiment_score":0.13853435218334198,"channel":1,"num_words":1,"start":181.525,"end":182.025},{"sentences":[{"text":"I've got a meeting at eleven.","start":182.05501,"end":183.335,"sentiment":"neutral","sentiment_score":0.14330786963303885},{"text":"If you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time.","start":183.335,"end":190.235,"sentiment":"neutral","sentiment_score":0.24378030188381672}],"sentiment":"neutral","sentiment_score":0.2260498726630912,"channel":0,"num_words":34,"start":182.05501,"end":190.235},{"sentences":[{"text":"Yeah.","start":190.01,"end":190.17,"sentiment":"neutral","sentiment_score":0.04422219097614288},{"text":"Yeah.","start":190.17,"end":190.32999,"sentiment":"neutral","sentiment_score":0.03898203372955322},{"text":"That would","start":190.32999,"end":190.65,"sentiment":"neutral","sentiment_score":0.0009379982948303223}],"sentiment":"neutral","sentiment_score":0.021270055323839188,"channel":1,"num_words":4,"start":190.01,"end":190.65},{"sentences":[{"text":"Otherwise","start":190.615,"end":191.115,"sentiment":"neutral","sentiment_score":-0.06137567758560181}],"sentiment":"neutral","sentiment_score":-0.06137567758560181,"channel":0,"num_words":1,"start":190.615,"end":191.115},{"sentences":[{"text":"be awesome.","start":190.65,"end":191.29,"sentiment":"neutral","sentiment_score":-0.0007160864770412445},{"text":"I probably can't do it today, but tomorrow","start":191.29,"end":193.68999,"sentiment":"neutral","sentiment_score":-0.18535873480141163}],"sentiment":"neutral","sentiment_score":-0.14843020513653754,"channel":1,"num_words":10,"start":190.65,"end":193.68999},{"sentences":[{"text":"no.","start":193.495,"end":193.655,"sentiment":"neutral","sentiment_score":-0.1158815324306488},{"text":"That's","start":193.655,"end":193.895,"sentiment":"neutral","sentiment_score":0.006092613097280264}],"sentiment":"neutral","sentiment_score":-0.05489445966668427,"channel":0,"num_words":2,"start":193.495,"end":193.895},{"sentences":[{"text":"could potentially","start":193.68999,"end":194.32999,"sentiment":"neutral","sentiment_score":0.04073556512594223}],"sentiment":"neutral","sentiment_score":0.04073556512594223,"channel":1,"num_words":2,"start":193.68999,"end":194.32999},{"sentences":[{"text":"cool.","start":193.895,"end":194.395,"sentiment":"neutral","sentiment_score":0.23266369104385376}],"sentiment":"neutral","sentiment_score":0.23266369104385376,"channel":0,"num_words":1,"start":193.895,"end":194.395},{"sentences":[{"text":"work.","start":194.32999,"end":194.56999,"sentiment":"neutral","sentiment_score":0.2966573238372803},{"text":"That'd be awesome.","start":194.56999,"end":195.46999,"sentiment":"positive","sentiment_score":0.6086620489756266}],"sentiment":"positive","sentiment_score":0.53066086769104,"channel":1,"num_words":4,"start":194.32999,"end":195.46999},{"sentences":[{"text":"Yeah.","start":196.13501,"end":196.375,"sentiment":"neutral","sentiment_score":0.13488095998764038},{"text":"Okay.","start":196.375,"end":196.695,"sentiment":"neutral","sentiment_score":0.05402067303657532},{"text":"Let me know.","start":196.695,"end":197.25,"sentiment":"neutral","sentiment_score":0.04126783708731333},{"text":"Let me know what time.","start":197.33,"end":198.23,"sentiment":"neutral","sentiment_score":0.03366882242262363},{"text":"Just jump on.","start":198.61,"end":199.49,"sentiment":"neutral","sentiment_score":0.043475055446227394}],"sentiment":"neutral","sentiment_score":0.04703649405676585,"channel":0,"num_words":13,"start":196.13501,"end":199.49},{"sentences":[{"text":"It'll take, like, two minutes.","start":199.49,"end":200.53,"sentiment":"neutral","sentiment_score":0.05239303410053253},{"text":"That's all it","start":200.53,"end":201.01,"sentiment":"neutral","sentiment_score":0.05479756991068522}],"sentiment":"neutral","sentiment_score":0.05329473502933979,"channel":0,"num_words":8,"start":199.49,"end":201.01},{"sentences":[{"text":"Yeah.","start":200.96999,"end":201.29,"sentiment":"neutral","sentiment_score":0.06403151154518127}],"sentiment":"neutral","sentiment_score":0.06403151154518127,"channel":1,"num_words":1,"start":200.96999,"end":201.29},{"sentences":[{"text":"takes.","start":201.01,"end":201.51,"sentiment":"neutral","sentiment_score":0.04377846419811249}],"sentiment":"neutral","sentiment_score":0.04377846419811249,"channel":0,"num_words":1,"start":201.01,"end":201.51},{"sentences":[{"text":"No dramas at","start":201.84999,"end":203.015,"sentiment":"neutral","sentiment_score":0.007732050493359566}],"sentiment":"neutral","sentiment_score":0.007732050493359566,"channel":1,"num_words":3,"start":201.84999,"end":203.015},{"sentences":[{"text":"Yeah.","start":202.53,"end":202.77,"sentiment":"neutral","sentiment_score":0.06601043045520782},{"text":"Alright.","start":202.77,"end":203.09,"sentiment":"neutral","sentiment_score":0.145603746175766},{"text":"If you need help,","start":203.09,"end":203.73,"sentiment":"neutral","sentiment_score":0.13763855770230293}],"sentiment":"neutral","sentiment_score":0.1270280679066976,"channel":0,"num_words":6,"start":202.53,"end":203.73},{"sentences":[{"text":"all.","start":203.515,"end":204.015,"sentiment":"neutral","sentiment_score":0.137394517660141}],"sentiment":"neutral","sentiment_score":0.137394517660141,"channel":1,"num_words":1,"start":203.515,"end":204.015},{"sentences":[{"text":"let me know.","start":203.73,"end":204.13,"sentiment":"neutral","sentiment_score":0.11675296227137248},{"text":"Okay?","start":204.13,"end":204.45,"sentiment":"neutral","sentiment_score":0.07899124920368195},{"text":"But,","start":204.45,"end":204.69,"sentiment":"neutral","sentiment_score":0.03929992765188217}],"sentiment":"neutral","sentiment_score":0.09371001273393631,"channel":0,"num_words":5,"start":203.73,"end":204.69},{"sentences":[{"text":"Yeah.","start":204.515,"end":204.755,"sentiment":"neutral","sentiment_score":0.051637597382068634}],"sentiment":"neutral","sentiment_score":0.051637597382068634,"channel":1,"num_words":1,"start":204.515,"end":204.755},{"sentences":[{"text":"yeah,","start":204.69,"end":205.01,"sentiment":"neutral","sentiment_score":0.03928192704916}],"sentiment":"neutral","sentiment_score":0.03928192704916,"channel":0,"num_words":1,"start":204.69,"end":205.01},{"sentences":[{"text":"Because","start":204.755,"end":205.155,"sentiment":"neutral","sentiment_score":0.025944851338863373}],"sentiment":"neutral","sentiment_score":0.025944851338863373,"channel":1,"num_words":1,"start":204.755,"end":205.155},{"sentences":[{"text":"they","start":205.01,"end":205.17,"sentiment":"neutral","sentiment_score":0.045735202729702}],"sentiment":"neutral","sentiment_score":0.045735202729702,"channel":0,"num_words":1,"start":205.01,"end":205.17},{"sentences":[{"text":"I","start":205.155,"end":205.315,"sentiment":"neutral","sentiment_score":0.052704162895679474}],"sentiment":"neutral","sentiment_score":0.052704162895679474,"channel":1,"num_words":1,"start":205.155,"end":205.315},{"sentences":[{"text":"should","start":205.17,"end":205.41,"sentiment":"neutral","sentiment_score":0.09470311552286148}],"sentiment":"neutral","sentiment_score":0.09470311552286148,"channel":0,"num_words":1,"start":205.17,"end":205.41},{"sentences":[{"text":"I was","start":205.315,"end":205.55501,"sentiment":"neutral","sentiment_score":0.045717233791947365}],"sentiment":"neutral","sentiment_score":0.045717233791947365,"channel":1,"num_words":2,"start":205.315,"end":205.55501},{"sentences":[{"text":"be","start":205.41,"end":205.57,"sentiment":"neutral","sentiment_score":0.03807063400745392}],"sentiment":"neutral","sentiment_score":0.03807063400745392,"channel":0,"num_words":1,"start":205.41,"end":205.57},{"sentences":[{"text":"also","start":205.55501,"end":206.05501,"sentiment":"neutral","sentiment_score":0.05895356088876724}],"sentiment":"neutral","sentiment_score":0.05895356088876724,"channel":1,"num_words":1,"start":205.55501,"end":206.05501},{"sentences":[{"text":"yep.","start":206.21,"end":206.71,"sentiment":"neutral","sentiment_score":0.04185289889574051}],"sentiment":"neutral","sentiment_score":0.04185289889574051,"channel":0,"num_words":1,"start":206.21,"end":206.71},{"sentences":[{"text":"curious on asking you","start":206.27501,"end":207.315,"sentiment":"neutral","sentiment_score":0.01937033887952566}],"sentiment":"neutral","sentiment_score":0.01937033887952566,"channel":1,"num_words":4,"start":206.27501,"end":207.315},{"sentences":[{"text":"Mhmm.","start":207.17,"end":207.67,"sentiment":"neutral","sentiment_score":0.01592770218849182}],"sentiment":"neutral","sentiment_score":0.01592770218849182,"channel":0,"num_words":1,"start":207.17,"end":207.67},{"sentences":[{"text":"a question too.","start":207.315,"end":208.215,"sentiment":"neutral","sentiment_score":0.008076038056363663},{"text":"Where are I","start":208.27501,"end":208.91501,"sentiment":"neutral","sentiment_score":-0.0022853522871931387}],"sentiment":"neutral","sentiment_score":0.0028953428845852613,"channel":1,"num_words":6,"start":207.315,"end":208.91501},{"sentences":[{"text":"Mhmm.","start":208.85,"end":208.93,"sentiment":"neutral","sentiment_score":0.005075670778751373}],"sentiment":"neutral","sentiment_score":0.005075670778751373,"channel":0,"num_words":1,"start":208.85,"end":208.93},{"sentences":[{"text":"come","start":208.91501,"end":209.075,"sentiment":"neutral","sentiment_score":0.0032359715551137924}],"sentiment":"neutral","sentiment_score":0.0032359715551137924,"channel":1,"num_words":1,"start":208.91501,"end":209.075},{"sentences":[{"text":"Yeah.","start":208.93,"end":209.43,"sentiment":"neutral","sentiment_score":0.017077233642339706}],"sentiment":"neutral","sentiment_score":0.017077233642339706,"channel":0,"num_words":1,"start":208.93,"end":209.43},{"sentences":[{"text":"from, like, Ericsson LG back.","start":209.075,"end":210.99501,"sentiment":"neutral","sentiment_score":0.022673842683434486},{"text":"So a lot of","start":210.99501,"end":211.955,"sentiment":"neutral","sentiment_score":0.05762364622205496}],"sentiment":"neutral","sentiment_score":0.03820708870059914,"channel":1,"num_words":9,"start":209.075,"end":211.955},{"sentences":[{"text":"Yep.","start":211.89,"end":212.205,"sentiment":"neutral","sentiment_score":0.05065491795539856}],"sentiment":"neutral","sentiment_score":0.05065491795539856,"channel":0,"num_words":1,"start":211.89,"end":212.205},{"sentences":[{"text":"the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud.","start":211.955,"end":217.255,"sentiment":"neutral","sentiment_score":0.06673739040270447},{"text":"But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected.","start":217.46,"end":222.84001,"sentiment":"neutral","sentiment_score":-0.13298364654183387},{"text":"What have you kind","start":223.06,"end":223.70001,"sentiment":"neutral","sentiment_score":-0.0319358529523015}],"sentiment":"neutral","sentiment_score":-0.03301519396799532,"channel":1,"num_words":44,"start":211.955,"end":223.70001},{"sentences":[{"text":"Yeah.","start":223.645,"end":224.145,"sentiment":"neutral","sentiment_score":-0.029761310666799545}],"sentiment":"neutral","sentiment_score":-0.029761310666799545,"channel":0,"num_words":1,"start":223.645,"end":224.145},{"sentences":[{"text":"of seen in the market?","start":223.70001,"end":224.5,"sentiment":"neutral","sentiment_score":-0.053166577219963075},{"text":"Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go?","start":224.5,"end":230.42,"sentiment":"neutral","sentiment_score":-0.11138661549641536},{"text":"Because I feel like nobody's willing to pay for it as much as they used to, mate.","start":230.42,"end":233.355,"sentiment":"negative","sentiment_score":-0.42068897625979257}],"sentiment":"neutral","sentiment_score":-0.21486661427964768,"channel":1,"num_words":48,"start":223.70001,"end":233.355},{"sentences":[{"text":"Yeah.","start":234.78,"end":235.28,"sentiment":"neutral","sentiment_score":-0.06860619783401489},{"text":"In terms of the big vendors and all that stuff.","start":236.06,"end":238.16,"sentiment":"neutral","sentiment_score":-0.07392357029020787}],"sentiment":"neutral","sentiment_score":-0.07344017279419032,"channel":0,"num_words":11,"start":234.78,"end":238.16},{"sentences":[{"text":"Yeah.","start":238.315,"end":238.715,"sentiment":"neutral","sentiment_score":-0.013396909460425375},{"text":"In terms of, like, the big vendors, like, the big name brands.","start":238.715,"end":241.215,"sentiment":"neutral","sentiment_score":-0.021053132911523182}],"sentiment":"neutral","sentiment_score":-0.020464192646054122,"channel":1,"num_words":13,"start":238.315,"end":241.215},{"sentences":[{"text":"Yeah.","start":241.885,"end":242.36499,"sentiment":"neutral","sentiment_score":0.003154223784804344},{"text":"Look, to be brutally honest, I well, I used to work at Vocus.","start":242.36499,"end":248.14499,"sentiment":"neutral","sentiment_score":-0.026327659805806782},{"text":"Right?","start":248.765,"end":249.00499,"sentiment":"neutral","sentiment_score":0.006126707419753075}],"sentiment":"neutral","sentiment_score":-0.02219857641806205,"channel":0,"num_words":15,"start":241.885,"end":249.00499},{"sentences":[{"text":"Yeah.","start":248.86,"end":249.36,"sentiment":"neutral","sentiment_score":-0.003789426758885384}],"sentiment":"neutral","sentiment_score":-0.003789426758885384,"channel":1,"num_words":1,"start":248.86,"end":249.36},{"sentences":[{"text":"So we were pushing a lot of BroadSoft back then.","start":249.00499,"end":252.14499,"sentiment":"neutral","sentiment_score":-0.0025909576565027238}],"sentiment":"neutral","sentiment_score":-0.0025909576565027238,"channel":0,"num_words":10,"start":249.00499,"end":252.14499},{"sentences":[{"text":"Yep.","start":251.66,"end":252.16,"sentiment":"neutral","sentiment_score":0.008940502069890499}],"sentiment":"neutral","sentiment_score":0.008940502069890499,"channel":1,"num_words":1,"start":251.66,"end":252.16},{"sentences":[{"text":"And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much","start":252.29001,"end":257.09,"sentiment":"neutral","sentiment_score":-0.029823863982326455}],"sentiment":"neutral","sentiment_score":-0.029823863982326455,"channel":0,"num_words":18,"start":252.29001,"end":257.09},{"sentences":[{"text":"Merges","start":256.86002,"end":257.26,"sentiment":"neutral","sentiment_score":-0.020868659019470215}],"sentiment":"neutral","sentiment_score":-0.020868659019470215,"channel":1,"num_words":1,"start":256.86002,"end":257.26},{"sentences":[{"text":"dev on","start":257.09,"end":257.41,"sentiment":"neutral","sentiment_score":-0.004484212026000021}],"sentiment":"neutral","sentiment_score":-0.004484212026000021,"channel":0,"num_words":2,"start":257.09,"end":257.41},{"sentences":[{"text":"into","start":257.26,"end":257.5,"sentiment":"neutral","sentiment_score":-0.03116311877965927}],"sentiment":"neutral","sentiment_score":-0.03116311877965927,"channel":1,"num_words":1,"start":257.26,"end":257.5},{"sentences":[{"text":"the","start":257.41,"end":257.57,"sentiment":"neutral","sentiment_score":-0.014488965272903442}],"sentiment":"neutral","sentiment_score":-0.014488965272903442,"channel":0,"num_words":1,"start":257.41,"end":257.57},{"sentences":[{"text":"their","start":257.5,"end":257.82,"sentiment":"neutral","sentiment_score":-0.02632923424243927}],"sentiment":"neutral","sentiment_score":-0.02632923424243927,"channel":1,"num_words":1,"start":257.5,"end":257.82},{"sentences":[{"text":"BroadSoft","start":257.57,"end":258.07,"sentiment":"neutral","sentiment_score":0.003764392808079719}],"sentiment":"neutral","sentiment_score":0.003764392808079719,"channel":0,"num_words":1,"start":257.57,"end":258.07},{"sentences":[{"text":"Webex.","start":257.82,"end":258.32,"sentiment":"neutral","sentiment_score":-0.000761028379201889}],"sentiment":"neutral","sentiment_score":-0.000761028379201889,"channel":1,"num_words":1,"start":257.82,"end":258.32},{"sentences":[{"text":"side.","start":258.13,"end":258.63,"sentiment":"neutral","sentiment_score":0.0035629235208034515}],"sentiment":"neutral","sentiment_score":0.0035629235208034515,"channel":0,"num_words":1,"start":258.13,"end":258.63},{"sentences":[{"text":"Yeah.","start":258.78,"end":259.02,"sentiment":"neutral","sentiment_score":0.005995776504278183}],"sentiment":"neutral","sentiment_score":0.005995776504278183,"channel":1,"num_words":1,"start":258.78,"end":259.02},{"sentences":[{"text":"And","start":258.85,"end":259.09,"sentiment":"neutral","sentiment_score":0.002134133130311966}],"sentiment":"neutral","sentiment_score":0.002134133130311966,"channel":0,"num_words":1,"start":258.85,"end":259.09},{"sentences":[{"text":"Yeah.","start":259.02,"end":259.52,"sentiment":"neutral","sentiment_score":0.002337370067834854}],"sentiment":"neutral","sentiment_score":0.002337370067834854,"channel":1,"num_words":1,"start":259.02,"end":259.52},{"sentences":[{"text":"then they pushed it all into Webex and stuff.","start":259.09,"end":261.17,"sentiment":"neutral","sentiment_score":0.006210843308104409},{"text":"So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff.","start":261.17,"end":271.375,"sentiment":"neutral","sentiment_score":0.03604473013963018},{"text":"And they'll play in particular markets on that.","start":271.375,"end":273.375,"sentiment":"neutral","sentiment_score":0.04220449971035123},{"text":"But it it really depends where like, who you're targeting, I really reckon at the end of the day.","start":273.375,"end":278.25497,"sentiment":"neutral","sentiment_score":-0.0913402489141414},{"text":"If you're going for small to medium business, they don't need","start":278.25497,"end":280.815,"sentiment":"neutral","sentiment_score":-0.08432898738167503}],"sentiment":"neutral","sentiment_score":-0.012292493271028123,"channel":0,"num_words":82,"start":259.09,"end":280.815},{"sentences":[{"text":"Yeah.","start":280.69,"end":281.19,"sentiment":"neutral","sentiment_score":-0.049258023500442505}],"sentiment":"neutral","sentiment_score":-0.049258023500442505,"channel":1,"num_words":1,"start":280.69,"end":281.19},{"sentences":[{"text":"an enterprise solution.","start":280.815,"end":282.115,"sentiment":"neutral","sentiment_score":-0.037719931453466415}],"sentiment":"neutral","sentiment_score":-0.037719931453466415,"channel":0,"num_words":3,"start":280.815,"end":282.115},{"sentences":[{"text":"Yeah.","start":282.77002,"end":283.01,"sentiment":"neutral","sentiment_score":0.035742662847042084},{"text":"It goes.","start":283.01,"end":283.67,"sentiment":"neutral","sentiment_score":0.010472087422385814}],"sentiment":"neutral","sentiment_score":0.018895612563937902,"channel":1,"num_words":3,"start":282.77002,"end":283.67},{"sentences":[{"text":"If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you","start":283.50998,"end":293.19,"sentiment":"neutral","sentiment_score":0.06616382916959432}],"sentiment":"neutral","sentiment_score":0.06616382916959432,"channel":0,"num_words":26,"start":283.50998,"end":293.19},{"sentences":[{"text":"Yeah.","start":293.16498,"end":293.66498,"sentiment":"neutral","sentiment_score":0.140944242477417}],"sentiment":"neutral","sentiment_score":0.140944242477417,"channel":1,"num_words":1,"start":293.16498,"end":293.66498},{"sentences":[{"text":"just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know.","start":293.19,"end":300.315,"sentiment":"positive","sentiment_score":0.4863938265725186},{"text":"And you don't need the big names behind it.","start":300.315,"end":302.575,"sentiment":"neutral","sentiment_score":0.13872551255755955},{"text":"Once they experience","start":302.875,"end":304.015,"sentiment":"neutral","sentiment_score":0.15222526093324026}],"sentiment":"positive","sentiment_score":0.35311897099018097,"channel":0,"num_words":31,"start":293.19,"end":304.015},{"sentences":[{"text":"Yeah.","start":303.68,"end":304.18,"sentiment":"neutral","sentiment_score":0.2088099420070648},{"text":"Well,","start":304.56,"end":304.80002,"sentiment":"neutral","sentiment_score":0.17203137278556824}],"sentiment":"neutral","sentiment_score":0.19042065739631653,"channel":1,"num_words":2,"start":303.68,"end":304.80002},{"sentences":[{"text":"just","start":304.71503,"end":304.95502,"sentiment":"neutral","sentiment_score":0.14751388132572174}],"sentiment":"neutral","sentiment_score":0.14751388132572174,"channel":0,"num_words":1,"start":304.71503,"end":304.95502},{"sentences":[{"text":"because","start":304.80002,"end":305.12,"sentiment":"neutral","sentiment_score":0.13341814279556274}],"sentiment":"neutral","sentiment_score":0.13341814279556274,"channel":1,"num_words":1,"start":304.80002,"end":305.12},{"sentences":[{"text":"making","start":304.95502,"end":305.27502,"sentiment":"neutral","sentiment_score":0.14607691764831543}],"sentiment":"neutral","sentiment_score":0.14607691764831543,"channel":0,"num_words":1,"start":304.95502,"end":305.27502},{"sentences":[{"text":"on","start":305.12,"end":305.28,"sentiment":"neutral","sentiment_score":0.20193743705749512}],"sentiment":"neutral","sentiment_score":0.20193743705749512,"channel":1,"num_words":1,"start":305.12,"end":305.28},{"sentences":[{"text":"a","start":305.27502,"end":305.435,"sentiment":"neutral","sentiment_score":0.19784200191497803}],"sentiment":"neutral","sentiment_score":0.19784200191497803,"channel":0,"num_words":1,"start":305.27502,"end":305.435},{"sentences":[{"text":"the","start":305.28,"end":305.44,"sentiment":"neutral","sentiment_score":0.17708641290664673}],"sentiment":"neutral","sentiment_score":0.17708641290664673,"channel":1,"num_words":1,"start":305.28,"end":305.44},{"sentences":[{"text":"phone","start":305.435,"end":305.67502,"sentiment":"neutral","sentiment_score":0.12110963463783264}],"sentiment":"neutral","sentiment_score":0.12110963463783264,"channel":0,"num_words":1,"start":305.435,"end":305.67502},{"sentences":[{"text":"small","start":305.44,"end":305.76,"sentiment":"neutral","sentiment_score":0.1860030293464661}],"sentiment":"neutral","sentiment_score":0.1860030293464661,"channel":1,"num_words":1,"start":305.44,"end":305.76},{"sentences":[{"text":"call","start":305.67502,"end":305.99503,"sentiment":"neutral","sentiment_score":0.15167605876922607}],"sentiment":"neutral","sentiment_score":0.15167605876922607,"channel":0,"num_words":1,"start":305.67502,"end":305.99503},{"sentences":[{"text":"end,","start":305.76,"end":306.08002,"sentiment":"neutral","sentiment_score":0.1911042481660843}],"sentiment":"neutral","sentiment_score":0.1911042481660843,"channel":1,"num_words":1,"start":305.76,"end":306.08002},{"sentences":[{"text":"that work","start":305.99503,"end":306.155,"sentiment":"neutral","sentiment_score":0.20645466446876526}],"sentiment":"neutral","sentiment_score":0.20645466446876526,"channel":0,"num_words":2,"start":305.99503,"end":306.155},{"sentences":[{"text":"it's kinda much the same, bro.","start":306.08002,"end":307.86002,"sentiment":"neutral","sentiment_score":0.18209980800747871}],"sentiment":"neutral","sentiment_score":0.18209980800747871,"channel":1,"num_words":6,"start":306.08002,"end":307.86002},{"sentences":[{"text":"mhmm.","start":308.475,"end":308.71503,"sentiment":"neutral","sentiment_score":0.04939147830009461},{"text":"Yeah.","start":308.71503,"end":309.11502,"sentiment":"neutral","sentiment_score":0.07236054539680481}],"sentiment":"neutral","sentiment_score":0.06087601184844971,"channel":0,"num_words":2,"start":308.475,"end":309.11502},{"sentences":[{"text":"Really, like,","start":308.72,"end":309.2,"sentiment":"neutral","sentiment_score":0.07574024051427841}],"sentiment":"neutral","sentiment_score":0.07574024051427841,"channel":1,"num_words":2,"start":308.72,"end":309.2},{"sentences":[{"text":"Like","start":309.11502,"end":309.435,"sentiment":"neutral","sentiment_score":0.0752376839518547}],"sentiment":"neutral","sentiment_score":0.0752376839518547,"channel":0,"num_words":1,"start":309.11502,"end":309.435},{"sentences":[{"text":"when","start":309.2,"end":309.44,"sentiment":"neutral","sentiment_score":0.07188768684864044}],"sentiment":"neutral","sentiment_score":0.07188768684864044,"channel":1,"num_words":1,"start":309.2,"end":309.44},{"sentences":[{"text":"feature","start":309.435,"end":309.83502,"sentiment":"neutral","sentiment_score":0.08923828601837158}],"sentiment":"neutral","sentiment_score":0.08923828601837158,"channel":0,"num_words":1,"start":309.435,"end":309.83502},{"sentences":[{"text":"you're talking","start":309.44,"end":309.84,"sentiment":"neutral","sentiment_score":0.06894662603735924}],"sentiment":"neutral","sentiment_score":0.06894662603735924,"channel":1,"num_words":2,"start":309.44,"end":309.84},{"sentences":[{"text":"to","start":309.83502,"end":309.99503,"sentiment":"neutral","sentiment_score":0.07311397045850754}],"sentiment":"neutral","sentiment_score":0.07311397045850754,"channel":0,"num_words":1,"start":309.83502,"end":309.99503},{"sentences":[{"text":"about","start":309.84,"end":310.24,"sentiment":"neutral","sentiment_score":0.050135716795921326}],"sentiment":"neutral","sentiment_score":0.050135716795921326,"channel":1,"num_words":1,"start":309.84,"end":310.24},{"sentences":[{"text":"feature","start":309.99503,"end":310.39502,"sentiment":"neutral","sentiment_score":0.0745319053530693}],"sentiment":"neutral","sentiment_score":0.0745319053530693,"channel":0,"num_words":1,"start":309.99503,"end":310.39502},{"sentences":[{"text":"smaller","start":310.24,"end":310.64,"sentiment":"neutral","sentiment_score":0.1049053966999054}],"sentiment":"neutral","sentiment_score":0.1049053966999054,"channel":1,"num_words":1,"start":310.24,"end":310.64},{"sentences":[{"text":"wise.","start":310.39502,"end":310.77,"sentiment":"neutral","sentiment_score":0.10747865587472916}],"sentiment":"neutral","sentiment_score":0.10747865587472916,"channel":0,"num_words":1,"start":310.39502,"end":310.77},{"sentences":[{"text":"accounts, features are all the","start":310.64,"end":312.13498,"sentiment":"neutral","sentiment_score":0.13198982179164886}],"sentiment":"neutral","sentiment_score":0.13198982179164886,"channel":1,"num_words":5,"start":310.64,"end":312.13498},{"sentences":[{"text":"Mhmm.","start":312.12997,"end":312.62997,"sentiment":"neutral","sentiment_score":0.08611591905355453}],"sentiment":"neutral","sentiment_score":0.08611591905355453,"channel":0,"num_words":1,"start":312.12997,"end":312.62997},{"sentences":[{"text":"same.","start":312.13498,"end":312.63498,"sentiment":"neutral","sentiment_score":0.12407981604337692}],"sentiment":"neutral","sentiment_score":0.12407981604337692,"channel":1,"num_words":1,"start":312.13498,"end":312.63498},{"sentences":[{"text":"Correct.","start":313.25,"end":313.75,"sentiment":"neutral","sentiment_score":0.23103484511375427},{"text":"But I guess what you want to work with is someone that's proactive in development of of customized features.","start":314.69,"end":320.78998,"sentiment":"neutral","sentiment_score":0.2980684465483615},{"text":"Integration is key.","start":321.49,"end":322.93,"sentiment":"positive","sentiment_score":0.4335090418656667},{"text":"So maybe, you know, not just selling dial tone at the end of the day.","start":322.93,"end":327.625,"sentiment":"neutral","sentiment_score":0.26219004988670347},{"text":"You're","start":327.845,"end":328.16498,"sentiment":"neutral","sentiment_score":0.28538966178894043}],"sentiment":"neutral","sentiment_score":0.2926436632107466,"channel":0,"num_words":39,"start":313.25,"end":328.16498},{"sentences":[{"text":"Yeah.","start":328.03,"end":328.53,"sentiment":"neutral","sentiment_score":0.3323022723197937}],"sentiment":"neutral","sentiment_score":0.3323022723197937,"channel":1,"num_words":1,"start":328.03,"end":328.53},{"sentences":[{"text":"you're selling, the ability to integrate with their business workflows as well.","start":328.16498,"end":332.405,"sentiment":"positive","sentiment_score":0.38090862333774567},{"text":"So","start":332.405,"end":332.72498,"sentiment":"neutral","sentiment_score":0.1751302182674408}],"sentiment":"positive","sentiment_score":0.36507951525541454,"channel":0,"num_words":13,"start":328.16498,"end":332.72498},{"sentences":[{"text":"Yeah.","start":332.50998,"end":332.83,"sentiment":"neutral","sentiment_score":0.15466754138469696}],"sentiment":"neutral","sentiment_score":0.15466754138469696,"channel":1,"num_words":1,"start":332.50998,"end":332.83},{"sentences":[{"text":"if","start":332.72498,"end":332.965,"sentiment":"neutral","sentiment_score":0.11003267019987106}],"sentiment":"neutral","sentiment_score":0.11003267019987106,"channel":0,"num_words":1,"start":332.72498,"end":332.965},{"sentences":[{"text":"It","start":332.83,"end":332.99,"sentiment":"neutral","sentiment_score":0.1046745777130127}],"sentiment":"neutral","sentiment_score":0.1046745777130127,"channel":1,"num_words":1,"start":332.83,"end":332.99},{"sentences":[{"text":"they","start":332.965,"end":333.125,"sentiment":"neutral","sentiment_score":0.152815043926239}],"sentiment":"neutral","sentiment_score":0.152815043926239,"channel":0,"num_words":1,"start":332.965,"end":333.125},{"sentences":[{"text":"goes.","start":332.99,"end":333.49,"sentiment":"neutral","sentiment_score":0.13592803478240967}],"sentiment":"neutral","sentiment_score":0.13592803478240967,"channel":1,"num_words":1,"start":332.99,"end":333.49},{"sentences":[{"text":"have a particular CRM or an ERP system, then we try to integrate voice or SMS with that.","start":333.125,"end":338.7,"sentiment":"neutral","sentiment_score":0.11556427304943402},{"text":"Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order","start":339.18002,"end":345.1,"sentiment":"neutral","sentiment_score":0.14324245566413515}],"sentiment":"neutral","sentiment_score":0.1304679098419654,"channel":0,"num_words":39,"start":333.125,"end":345.1},{"sentences":[{"text":"Yeah.","start":344.935,"end":345.435,"sentiment":"neutral","sentiment_score":0.15820424258708954}],"sentiment":"neutral","sentiment_score":0.15820424258708954,"channel":1,"num_words":1,"start":344.935,"end":345.435},{"sentences":[{"text":"as well.","start":345.1,"end":345.58002,"sentiment":"neutral","sentiment_score":0.1481056958436966},{"text":"So","start":345.58002,"end":345.90002,"sentiment":"neutral","sentiment_score":0.12733104825019836}],"sentiment":"neutral","sentiment_score":0.14118081331253052,"channel":0,"num_words":3,"start":345.1,"end":345.90002},{"sentences":[{"text":"Yeah.","start":345.815,"end":346.315,"sentiment":"neutral","sentiment_score":0.1300351470708847}],"sentiment":"neutral","sentiment_score":0.1300351470708847,"channel":1,"num_words":1,"start":345.815,"end":346.315},{"sentences":[{"text":"you wanna use AI with voice or SMS","start":345.90002,"end":348.96002,"sentiment":"neutral","sentiment_score":0.12251755688339472}],"sentiment":"neutral","sentiment_score":0.12251755688339472,"channel":0,"num_words":8,"start":345.90002,"end":348.96002},{"sentences":[{"text":"Yeah.","start":349.01498,"end":349.255,"sentiment":"neutral","sentiment_score":0.17726413905620575}],"sentiment":"neutral","sentiment_score":0.17726413905620575,"channel":1,"num_words":1,"start":349.01498,"end":349.255},{"sentences":[{"text":"somehow","start":349.1,"end":349.6,"sentiment":"neutral","sentiment_score":0.1932535469532013}],"sentiment":"neutral","sentiment_score":0.1932535469532013,"channel":0,"num_words":1,"start":349.1,"end":349.6},{"sentences":[{"text":"You wanna make","start":349.255,"end":349.895,"sentiment":"neutral","sentiment_score":0.22568189104398093}],"sentiment":"neutral","sentiment_score":0.22568189104398093,"channel":1,"num_words":3,"start":349.255,"end":349.895},{"sentences":[{"text":"and","start":349.66,"end":349.90002,"sentiment":"neutral","sentiment_score":0.2811383903026581}],"sentiment":"neutral","sentiment_score":0.2811383903026581,"channel":0,"num_words":1,"start":349.66,"end":349.90002},{"sentences":[{"text":"it","start":349.895,"end":349.97498,"sentiment":"neutral","sentiment_score":0.2590581178665161}],"sentiment":"neutral","sentiment_score":0.2590581178665161,"channel":1,"num_words":1,"start":349.895,"end":349.97498},{"sentences":[{"text":"complement","start":349.90002,"end":350.40002,"sentiment":"neutral","sentiment_score":0.25588661432266235}],"sentiment":"neutral","sentiment_score":0.25588661432266235,"channel":0,"num_words":1,"start":349.90002,"end":350.40002},{"sentences":[{"text":"sticky as possible, bro.","start":349.97498,"end":351.255,"sentiment":"neutral","sentiment_score":0.26236095279455185},{"text":"Yeah.","start":351.255,"end":351.57498,"sentiment":"neutral","sentiment_score":0.22295309603214264}],"sentiment":"neutral","sentiment_score":0.25447938144207,"channel":1,"num_words":5,"start":349.97498,"end":351.57498},{"sentences":[{"text":"yeah.","start":351.42,"end":351.66,"sentiment":"neutral","sentiment_score":0.22741341590881348}],"sentiment":"neutral","sentiment_score":0.22741341590881348,"channel":0,"num_words":1,"start":351.42,"end":351.66},{"sentences":[{"text":"Of course.","start":351.57498,"end":352.11,"sentiment":"neutral","sentiment_score":0.25164107233285904}],"sentiment":"neutral","sentiment_score":0.25164107233285904,"channel":1,"num_words":2,"start":351.57498,"end":352.11},{"sentences":[{"text":"And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well.","start":351.66,"end":361.705,"sentiment":"positive","sentiment_score":0.3721945121370513},{"text":"They can do other things than just make a phone call.","start":361.705,"end":365.145,"sentiment":"neutral","sentiment_score":0.2696970890868794},{"text":"Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well.","start":365.145,"end":373.02,"sentiment":"neutral","sentiment_score":0.3324352204799652},{"text":"So that that's the push for where we see an edge, where we wanna play in.","start":373.02,"end":377.6,"sentiment":"neutral","sentiment_score":0.24756179191172123}],"sentiment":"neutral","sentiment_score":0.3217795675709134,"channel":0,"num_words":84,"start":351.66,"end":377.6},{"sentences":[{"text":"Yeah.","start":377.42502,"end":377.905,"sentiment":"neutral","sentiment_score":0.1680610477924347}],"sentiment":"neutral","sentiment_score":0.1680610477924347,"channel":1,"num_words":1,"start":377.42502,"end":377.905},{"sentences":[{"text":"And","start":377.74,"end":377.97998,"sentiment":"neutral","sentiment_score":0.14391641318798065}],"sentiment":"neutral","sentiment_score":0.14391641318798065,"channel":0,"num_words":1,"start":377.74,"end":377.97998},{"sentences":[{"text":"Yeah.","start":377.905,"end":378.225,"sentiment":"neutral","sentiment_score":0.15173514187335968}],"sentiment":"neutral","sentiment_score":0.15173514187335968,"channel":1,"num_words":1,"start":377.905,"end":378.225},{"sentences":[{"text":"we'll","start":377.97998,"end":378.38,"sentiment":"neutral","sentiment_score":0.15252824127674103}],"sentiment":"neutral","sentiment_score":0.15252824127674103,"channel":0,"num_words":1,"start":377.97998,"end":378.38},{"sentences":[{"text":"Correct.","start":378.225,"end":378.725,"sentiment":"neutral","sentiment_score":0.22842900454998016}],"sentiment":"neutral","sentiment_score":0.22842900454998016,"channel":1,"num_words":1,"start":378.225,"end":378.725},{"sentences":[{"text":"help our partners develop solutions, product sets, feature sets, whatever around that sort of development.","start":378.38,"end":385.065,"sentiment":"neutral","sentiment_score":0.15732135623693466}],"sentiment":"neutral","sentiment_score":0.15732135623693466,"channel":0,"num_words":15,"start":378.38,"end":385.065},{"sentences":[{"text":"Yeah.","start":385.27,"end":385.77,"sentiment":"neutral","sentiment_score":0.12812481820583344}],"sentiment":"neutral","sentiment_score":0.12812481820583344,"channel":1,"num_words":1,"start":385.27,"end":385.77},{"sentences":[{"text":"Yeah.","start":385.765,"end":386.245,"sentiment":"neutral","sentiment_score":0.09658165276050568},{"text":"So I","start":386.245,"end":386.565,"sentiment":"neutral","sentiment_score":0.06432410515844822}],"sentiment":"neutral","sentiment_score":0.0750766210258007,"channel":0,"num_words":3,"start":385.765,"end":386.565},{"sentences":[{"text":"Well,","start":386.55,"end":386.79,"sentiment":"neutral","sentiment_score":0.023893222212791443}],"sentiment":"neutral","sentiment_score":0.023893222212791443,"channel":1,"num_words":1,"start":386.55,"end":386.79},{"sentences":[{"text":"don't","start":386.565,"end":386.805,"sentiment":"neutral","sentiment_score":0.006564883049577475}],"sentiment":"neutral","sentiment_score":0.006564883049577475,"channel":0,"num_words":1,"start":386.565,"end":386.805},{"sentences":[{"text":"I'm","start":386.79,"end":386.95,"sentiment":"neutral","sentiment_score":-0.0400441437959671}],"sentiment":"neutral","sentiment_score":-0.0400441437959671,"channel":1,"num_words":1,"start":386.79,"end":386.95},{"sentences":[{"text":"think","start":386.805,"end":387.045,"sentiment":"neutral","sentiment_score":-0.0596926212310791}],"sentiment":"neutral","sentiment_score":-0.0596926212310791,"channel":0,"num_words":1,"start":386.805,"end":387.045},{"sentences":[{"text":"very","start":386.95,"end":387.11,"sentiment":"neutral","sentiment_score":-0.014595836400985718}],"sentiment":"neutral","sentiment_score":-0.014595836400985718,"channel":1,"num_words":1,"start":386.95,"end":387.11},{"sentences":[{"text":"the","start":387.045,"end":387.125,"sentiment":"neutral","sentiment_score":0.015303105115890505}],"sentiment":"neutral","sentiment_score":0.015303105115890505,"channel":0,"num_words":1,"start":387.045,"end":387.125},{"sentences":[{"text":"curious","start":387.11,"end":387.51,"sentiment":"neutral","sentiment_score":0.03165791928768158}],"sentiment":"neutral","sentiment_score":0.03165791928768158,"channel":1,"num_words":1,"start":387.11,"end":387.51},{"sentences":[{"text":"big boys","start":387.125,"end":387.865,"sentiment":"neutral","sentiment_score":0.0672210119664669}],"sentiment":"neutral","sentiment_score":0.0672210119664669,"channel":0,"num_words":2,"start":387.125,"end":387.865},{"sentences":[{"text":"to see what that","start":387.51,"end":388.31,"sentiment":"neutral","sentiment_score":0.07293536514043808}],"sentiment":"neutral","sentiment_score":0.07293536514043808,"channel":1,"num_words":4,"start":387.51,"end":388.31},{"sentences":[{"text":"in town","start":387.92502,"end":388.585,"sentiment":"neutral","sentiment_score":0.0815778523683548}],"sentiment":"neutral","sentiment_score":0.0815778523683548,"channel":0,"num_words":2,"start":387.92502,"end":388.585},{"sentences":[{"text":"AI am.","start":388.31,"end":388.97,"sentiment":"neutral","sentiment_score":0.13590572960674763},{"text":"Yeah.","start":389.27,"end":389.77,"sentiment":"neutral","sentiment_score":0.1954946219921112}],"sentiment":"neutral","sentiment_score":0.15576869373520216,"channel":1,"num_words":3,"start":388.31,"end":389.77},{"sentences":[{"text":"can play with do that integration well.","start":389.605,"end":391.445,"sentiment":"neutral","sentiment_score":0.2048770034951823},{"text":"And if they do, they're gonna move so slowly with it.","start":391.445,"end":394.14,"sentiment":"neutral","sentiment_score":-0.3295655155723745},{"text":"And it's not a it's not a it's not a demand set for them.","start":394.30002,"end":398.14,"sentiment":"negative","sentiment_score":-0.34222372089113506},{"text":"You know what I mean?","start":398.14,"end":398.78003,"sentiment":"neutral","sentiment_score":-0.07845922112464905},{"text":"They just take care of large enterprise, and that's","start":398.78003,"end":401.26,"sentiment":"neutral","sentiment_score":-0.039763443275458284}],"sentiment":"neutral","sentiment_score":-0.16809523553061095,"channel":0,"num_words":46,"start":389.605,"end":401.26},{"sentences":[{"text":"Correct.","start":401.20502,"end":401.70502,"sentiment":"neutral","sentiment_score":0.05985400453209877}],"sentiment":"neutral","sentiment_score":0.05985400453209877,"channel":1,"num_words":1,"start":401.20502,"end":401.70502},{"sentences":[{"text":"what they do best.","start":401.26,"end":402.32,"sentiment":"neutral","sentiment_score":-0.007527397945523262}],"sentiment":"neutral","sentiment_score":-0.007527397945523262,"channel":0,"num_words":4,"start":401.26,"end":402.32},{"sentences":[{"text":"I told her to","start":402.48502,"end":403.125,"sentiment":"neutral","sentiment_score":-0.14156290888786316}],"sentiment":"neutral","sentiment_score":-0.14156290888786316,"channel":1,"num_words":4,"start":402.48502,"end":403.125},{"sentences":[{"text":"But","start":403.1,"end":403.42,"sentiment":"neutral","sentiment_score":-0.25399088859558105}],"sentiment":"neutral","sentiment_score":-0.25399088859558105,"channel":0,"num_words":1,"start":403.1,"end":403.42},{"sentences":[{"text":"start to","start":403.125,"end":403.445,"sentiment":"negative","sentiment_score":-0.49616844952106476}],"sentiment":"negative","sentiment_score":-0.49616844952106476,"channel":1,"num_words":2,"start":403.125,"end":403.445},{"sentences":[{"text":"for","start":403.42,"end":403.66,"sentiment":"negative","sentiment_score":-0.5102542042732239}],"sentiment":"negative","sentiment_score":-0.5102542042732239,"channel":0,"num_words":1,"start":403.42,"end":403.66},{"sentences":[{"text":"really give","start":403.445,"end":403.765,"sentiment":"negative","sentiment_score":-0.48581022024154663}],"sentiment":"negative","sentiment_score":-0.48581022024154663,"channel":1,"num_words":2,"start":403.445,"end":403.765},{"sentences":[{"text":"us,","start":403.66,"end":403.78003,"sentiment":"negative","sentiment_score":-0.4895312190055847}],"sentiment":"negative","sentiment_score":-0.4895312190055847,"channel":0,"num_words":1,"start":403.66,"end":403.78003},{"sentences":[{"text":"a","start":403.765,"end":403.845,"sentiment":"negative","sentiment_score":-0.5503983497619629}],"sentiment":"negative","sentiment_score":-0.5503983497619629,"channel":1,"num_words":1,"start":403.765,"end":403.845},{"sentences":[{"text":"it","start":403.78003,"end":403.90002,"sentiment":"negative","sentiment_score":-0.6013638377189636}],"sentiment":"negative","sentiment_score":-0.6013638377189636,"channel":0,"num_words":1,"start":403.78003,"end":403.90002},{"sentences":[{"text":"fuck","start":403.845,"end":404.005,"sentiment":"negative","sentiment_score":-0.6681003570556641}],"sentiment":"negative","sentiment_score":-0.6681003570556641,"channel":1,"num_words":1,"start":403.845,"end":404.005},{"sentences":[{"text":"gives","start":403.90002,"end":404.06003,"sentiment":"negative","sentiment_score":-0.5847233533859253}],"sentiment":"negative","sentiment_score":-0.5847233533859253,"channel":0,"num_words":1,"start":403.90002,"end":404.06003},{"sentences":[{"text":"her.","start":404.005,"end":404.08502,"sentiment":"negative","sentiment_score":-0.5126444697380066}],"sentiment":"negative","sentiment_score":-0.5126444697380066,"channel":1,"num_words":1,"start":404.005,"end":404.08502},{"sentences":[{"text":"us","start":404.06003,"end":404.56003,"sentiment":"neutral","sentiment_score":-0.0945386365056038}],"sentiment":"neutral","sentiment_score":-0.0945386365056038,"channel":0,"num_words":1,"start":404.06003,"end":404.56003},{"sentences":[{"text":"Yeah.","start":404.08502,"end":404.405,"sentiment":"neutral","sentiment_score":-0.07702526450157166},{"text":"Yeah.","start":404.405,"end":404.905,"sentiment":"neutral","sentiment_score":0.06768950074911118}],"sentiment":"neutral","sentiment_score":-0.00466788187623024,"channel":1,"num_words":2,"start":404.08502,"end":404.905},{"sentences":[{"text":"yeah.","start":405.02002,"end":405.26,"sentiment":"neutral","sentiment_score":0.20071187615394592},{"text":"It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey.","start":405.26,"end":413.85498,"sentiment":"positive","sentiment_score":0.33768000854895663},{"text":"So it's just not just about dial tone anymore.","start":413.85498,"end":416.895,"sentiment":"neutral","sentiment_score":0.14013596210214826},{"text":"It's about making that phone call more intelligible, understanding the results from that call, and then feeding","start":416.895,"end":422.72,"sentiment":"neutral","sentiment_score":0.24628127979881623}],"sentiment":"neutral","sentiment_score":0.2722339153570949,"channel":0,"num_words":53,"start":405.02002,"end":422.72},{"sentences":[{"text":"Yeah.","start":422.68,"end":423.18,"sentiment":"positive","sentiment_score":0.3586295545101166}],"sentiment":"positive","sentiment_score":0.3586295545101166,"channel":1,"num_words":1,"start":422.68,"end":423.18},{"sentences":[{"text":"it back into a process where you help improve the business, really, ultimately.","start":422.72,"end":426.9,"sentiment":"positive","sentiment_score":0.5019845297703376}],"sentiment":"positive","sentiment_score":0.5019845297703376,"channel":0,"num_words":13,"start":422.72,"end":426.9},{"sentences":[{"text":"Yeah.","start":426.67502,"end":427.17502,"sentiment":"neutral","sentiment_score":0.10562372207641602},{"text":"Well, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance.","start":427.23502,"end":441.38998,"sentiment":"neutral","sentiment_score":0.011585231832399661},{"text":"You call it a day or month.","start":441.38998,"end":442.84998,"sentiment":"neutral","sentiment_score":0.0019259721572910035},{"text":"Whereas","start":443.06998,"end":443.38998,"sentiment":"neutral","sentiment_score":-0.10738210380077362}],"sentiment":"neutral","sentiment_score":0.0099896514338666,"channel":1,"num_words":58,"start":426.67502,"end":443.38998},{"sentences":[{"text":"Yep.","start":443.29498,"end":443.79498,"sentiment":"neutral","sentiment_score":-0.1294935941696167}],"sentiment":"neutral","sentiment_score":-0.1294935941696167,"channel":0,"num_words":1,"start":443.29498,"end":443.79498},{"sentences":[{"text":"we've had to kind of move over to Sydney to start doing similar deals.","start":443.38998,"end":447.00998,"sentiment":"neutral","sentiment_score":-0.1987326666712761},{"text":"And even then","start":447.15,"end":447.78998,"sentiment":"neutral","sentiment_score":-0.2392438401778539}],"sentiment":"neutral","sentiment_score":-0.20588169729008393,"channel":1,"num_words":17,"start":443.38998,"end":447.78998},{"sentences":[{"text":"Yep.","start":447.775,"end":448.08,"sentiment":"neutral","sentiment_score":-0.24852079153060913}],"sentiment":"neutral","sentiment_score":-0.24852079153060913,"channel":0,"num_words":1,"start":447.775,"end":448.08},{"sentences":[{"text":"now in Sydney, there there's a lot more reticence to be able to do that sort of stuff.","start":447.78998,"end":451.305,"sentiment":"negative","sentiment_score":-0.5105869124333063},{"text":"And the pricing models just haven't kept up, nor have the features","start":451.465,"end":454.905,"sentiment":"negative","sentiment_score":-0.48464297503232956}],"sentiment":"negative","sentiment_score":-0.5002093374729156,"channel":1,"num_words":30,"start":447.78998,"end":454.905},{"sentences":[{"text":"Yep.","start":454.56,"end":455.06,"sentiment":"negative","sentiment_score":-0.35909533500671387}],"sentiment":"negative","sentiment_score":-0.35909533500671387,"channel":0,"num_words":1,"start":454.56,"end":455.06},{"sentences":[{"text":"either.","start":454.905,"end":455.145,"sentiment":"negative","sentiment_score":-0.3943146765232086},{"text":"If you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it.","start":455.145,"end":463.145,"sentiment":"neutral","sentiment_score":-0.21883257925510408},{"text":"It's it's yeah.","start":463.145,"end":463.785,"sentiment":"neutral","sentiment_score":-0.033652021239201226},{"text":"It's very interesting to watch.","start":463.785,"end":465.24,"sentiment":"neutral","sentiment_score":0.04780569225549698}],"sentiment":"neutral","sentiment_score":-0.1749030681183705,"channel":1,"num_words":39,"start":454.905,"end":465.24},{"sentences":[{"text":"That's that's exactly right.","start":466.265,"end":467.545,"sentiment":"neutral","sentiment_score":0.17461229115724564},{"text":"Yeah.","start":467.545,"end":467.705,"sentiment":"neutral","sentiment_score":-0.12740086019039154},{"text":"People wanna pay less, but will they wanna get more out of it?","start":467.705,"end":470.845,"sentiment":"neutral","sentiment_score":-0.22970953354468712},{"text":"And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit.","start":471.545,"end":478.29,"sentiment":"negative","sentiment_score":-0.5208297493782911},{"text":"So","start":478.91,"end":479.15,"sentiment":"neutral","sentiment_score":-0.19578690826892853}],"sentiment":"negative","sentiment_score":-0.34315163478618715,"channel":0,"num_words":41,"start":466.265,"end":479.15},{"sentences":[{"text":"Correct.","start":478.975,"end":479.375,"sentiment":"neutral","sentiment_score":-0.1275782436132431}],"sentiment":"neutral","sentiment_score":-0.1275782436132431,"channel":1,"num_words":1,"start":478.975,"end":479.375},{"sentences":[{"text":"what","start":479.15,"end":479.39,"sentiment":"neutral","sentiment_score":-0.06062311679124832}],"sentiment":"neutral","sentiment_score":-0.06062311679124832,"channel":0,"num_words":1,"start":479.15,"end":479.39},{"sentences":[{"text":"Well,","start":479.375,"end":479.615,"sentiment":"neutral","sentiment_score":-0.2311604917049408}],"sentiment":"neutral","sentiment_score":-0.2311604917049408,"channel":1,"num_words":1,"start":479.375,"end":479.615},{"sentences":[{"text":"you","start":479.39,"end":479.63,"sentiment":"negative","sentiment_score":-0.47178584337234497}],"sentiment":"negative","sentiment_score":-0.47178584337234497,"channel":0,"num_words":1,"start":479.39,"end":479.63},{"sentences":[{"text":"everyone","start":479.615,"end":479.935,"sentiment":"negative","sentiment_score":-0.398237943649292}],"sentiment":"negative","sentiment_score":-0.398237943649292,"channel":1,"num_words":1,"start":479.615,"end":479.935},{"sentences":[{"text":"wanna","start":479.63,"end":480.03,"sentiment":"negative","sentiment_score":-0.3671385943889618}],"sentiment":"negative","sentiment_score":-0.3671385943889618,"channel":0,"num_words":1,"start":479.63,"end":480.03},{"sentences":[{"text":"at","start":479.935,"end":480.095,"sentiment":"negative","sentiment_score":-0.39488667249679565}],"sentiment":"negative","sentiment_score":-0.39488667249679565,"channel":1,"num_words":1,"start":479.935,"end":480.095},{"sentences":[{"text":"do","start":480.03,"end":480.27,"sentiment":"negative","sentiment_score":-0.3757845163345337}],"sentiment":"negative","sentiment_score":-0.3757845163345337,"channel":0,"num_words":1,"start":480.03,"end":480.27},{"sentences":[{"text":"the end","start":480.095,"end":480.335,"sentiment":"neutral","sentiment_score":-0.31086182594299316}],"sentiment":"neutral","sentiment_score":-0.31086182594299316,"channel":1,"num_words":2,"start":480.095,"end":480.335},{"sentences":[{"text":"is","start":480.27,"end":480.35,"sentiment":"neutral","sentiment_score":-0.2996896505355835}],"sentiment":"neutral","sentiment_score":-0.2996896505355835,"channel":0,"num_words":1,"start":480.27,"end":480.35},{"sentences":[{"text":"of","start":480.335,"end":480.415,"sentiment":"neutral","sentiment_score":-0.3010410666465759}],"sentiment":"neutral","sentiment_score":-0.3010410666465759,"channel":1,"num_words":1,"start":480.335,"end":480.415},{"sentences":[{"text":"try","start":480.35,"end":480.85,"sentiment":"negative","sentiment_score":-0.4844351708889008}],"sentiment":"negative","sentiment_score":-0.4844351708889008,"channel":0,"num_words":1,"start":480.35,"end":480.85},{"sentences":[{"text":"the day is offering literally the same fucking","start":480.415,"end":482.255,"sentiment":"negative","sentiment_score":-0.509321890771389}],"sentiment":"negative","sentiment_score":-0.509321890771389,"channel":1,"num_words":8,"start":480.415,"end":482.255},{"sentences":[{"text":"to","start":482.11,"end":482.61,"sentiment":"negative","sentiment_score":-0.612220048904419}],"sentiment":"negative","sentiment_score":-0.612220048904419,"channel":0,"num_words":1,"start":482.11,"end":482.61},{"sentences":[{"text":"thing, let's be honest.","start":482.255,"end":483.315,"sentiment":"negative","sentiment_score":-0.47131844609975815},{"text":"It's the same","start":483.615,"end":484.095,"sentiment":"neutral","sentiment_score":-0.22979694108168283}],"sentiment":"negative","sentiment_score":-0.36780922966344015,"channel":1,"num_words":7,"start":482.255,"end":484.095},{"sentences":[{"text":"yeah.","start":484.03,"end":484.35,"sentiment":"neutral","sentiment_score":-0.15604877471923828}],"sentiment":"neutral","sentiment_score":-0.15604877471923828,"channel":0,"num_words":1,"start":484.03,"end":484.35},{"sentences":[{"text":"product,","start":484.095,"end":484.495,"sentiment":"neutral","sentiment_score":-0.07969100773334503}],"sentiment":"neutral","sentiment_score":-0.07969100773334503,"channel":1,"num_words":1,"start":484.095,"end":484.495},{"sentences":[{"text":"That's","start":484.35,"end":484.67,"sentiment":"neutral","sentiment_score":-0.06621231883764267}],"sentiment":"neutral","sentiment_score":-0.06621231883764267,"channel":0,"num_words":1,"start":484.35,"end":484.67},{"sentences":[{"text":"bro.","start":484.495,"end":484.995,"sentiment":"neutral","sentiment_score":-0.045441702008247375}],"sentiment":"neutral","sentiment_score":-0.045441702008247375,"channel":1,"num_words":1,"start":484.495,"end":484.995},{"sentences":[{"text":"right.","start":484.67,"end":485.17,"sentiment":"neutral","sentiment_score":0.025900552049279213},{"text":"It's the","start":485.71,"end":486.19,"sentiment":"neutral","sentiment_score":0.02739837020635605}],"sentiment":"neutral","sentiment_score":0.026899097487330437,"channel":0,"num_words":3,"start":484.67,"end":486.19},{"sentences":[{"text":"Yeah.","start":486.175,"end":486.675,"sentiment":"neutral","sentiment_score":0.031010661274194717}],"sentiment":"neutral","sentiment_score":0.031010661274194717,"channel":1,"num_words":1,"start":486.175,"end":486.675},{"sentences":[{"text":"same sort of feature, possibly the same experience,","start":486.19,"end":490.21,"sentiment":"neutral","sentiment_score":0.04613413009792566}],"sentiment":"neutral","sentiment_score":0.04613413009792566,"channel":0,"num_words":8,"start":486.19,"end":490.21},{"sentences":[{"text":"Yeah.","start":490.815,"end":491.315,"sentiment":"neutral","sentiment_score":-0.012741778045892715}],"sentiment":"neutral","sentiment_score":-0.012741778045892715,"channel":1,"num_words":1,"start":490.815,"end":491.315},{"sentences":[{"text":"but under the bonnet, you know, there's a lot of things that move.","start":490.975,"end":494.515,"sentiment":"neutral","sentiment_score":0.013001336931036068},{"text":"Like, you know, you've got the whole network integration with the voice network, the SBCs.","start":494.89502,"end":499.475,"sentiment":"neutral","sentiment_score":0.08920631880561511},{"text":"There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider.","start":500.655,"end":508.78,"sentiment":"neutral","sentiment_score":0.08356961525148815},{"text":"So there's redundancy in mind.","start":509.48,"end":511.16,"sentiment":"neutral","sentiment_score":0.046661820635199545},{"text":"Like, there's a whole","start":511.16,"end":511.80002,"sentiment":"neutral","sentiment_score":0.034127481281757355}],"sentiment":"neutral","sentiment_score":0.06458298128563911,"channel":0,"num_words":64,"start":490.975,"end":511.80002},{"sentences":[{"text":"Yeah.","start":511.78497,"end":512.185,"sentiment":"neutral","sentiment_score":0.01432052906602621}],"sentiment":"neutral","sentiment_score":0.01432052906602621,"channel":1,"num_words":1,"start":511.78497,"end":512.185},{"sentences":[{"text":"bunch of other","start":511.80002,"end":512.28,"sentiment":"neutral","sentiment_score":0.029043033719062805}],"sentiment":"neutral","sentiment_score":0.029043033719062805,"channel":0,"num_words":3,"start":511.80002,"end":512.28},{"sentences":[{"text":"Sure.","start":512.185,"end":512.685,"sentiment":"neutral","sentiment_score":0.03909880295395851}],"sentiment":"neutral","sentiment_score":0.03909880295395851,"channel":1,"num_words":1,"start":512.185,"end":512.685},{"sentences":[{"text":"things from the network level downwards.","start":512.28,"end":514.46,"sentiment":"neutral","sentiment_score":0.04201472674806913},{"text":"But then on top of that, the application layer, the","start":514.52,"end":517.865,"sentiment":"neutral","sentiment_score":0.05295291766524315}],"sentiment":"neutral","sentiment_score":0.04885109607130289,"channel":0,"num_words":16,"start":512.28,"end":517.865},{"sentences":[{"text":"Yeah.","start":517.785,"end":518.285,"sentiment":"neutral","sentiment_score":0.05162237584590912}],"sentiment":"neutral","sentiment_score":0.05162237584590912,"channel":1,"num_words":1,"start":517.785,"end":518.285},{"sentences":[{"text":"software stack, the databases need to talk to each other properly, the failover, all that sort of stuff.","start":517.865,"end":523.705,"sentiment":"neutral","sentiment_score":0.032153152032858796},{"text":"So we've engineered everything ourselves from the ground up.","start":523.705,"end":527.005,"sentiment":"neutral","sentiment_score":0.1565224768386947}],"sentiment":"neutral","sentiment_score":0.07360959363480409,"channel":0,"num_words":27,"start":517.865,"end":527.005},{"sentences":[{"text":"Yeah.","start":527.45,"end":527.95,"sentiment":"neutral","sentiment_score":0.14322121441364288}],"sentiment":"neutral","sentiment_score":0.14322121441364288,"channel":1,"num_words":1,"start":527.45,"end":527.95},{"sentences":[{"text":"We've got all access to our code.","start":527.785,"end":529.645,"sentiment":"neutral","sentiment_score":0.18175034012113297},{"text":"Everything's built by Daniel and the team.","start":529.705,"end":531.725,"sentiment":"neutral","sentiment_score":0.3022544745888029},{"text":"So there's no third party to get involved for any sort of major","start":531.89,"end":535.25,"sentiment":"neutral","sentiment_score":0.05286049842834473}],"sentiment":"neutral","sentiment_score":0.15093408083474194,"channel":0,"num_words":27,"start":527.785,"end":535.25},{"sentences":[{"text":"Yeah.","start":535.22504,"end":535.72504,"sentiment":"neutral","sentiment_score":-0.01203211210668087}],"sentiment":"neutral","sentiment_score":-0.01203211210668087,"channel":1,"num_words":1,"start":535.22504,"end":535.72504},{"sentences":[{"text":"patch or upgrade or update.","start":535.25,"end":536.61,"sentiment":"neutral","sentiment_score":0.011117439717054369},{"text":"You know what I mean?","start":536.61,"end":537.01,"sentiment":"neutral","sentiment_score":0.06919122189283371},{"text":"We do it all ourselves.","start":537.01,"end":538.07,"sentiment":"neutral","sentiment_score":0.16757605969905853},{"text":"So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it.","start":538.37,"end":545.355,"sentiment":"neutral","sentiment_score":0.15032251230601607}],"sentiment":"neutral","sentiment_score":0.12724491962316362,"channel":0,"num_words":44,"start":535.25,"end":545.355},{"sentences":[{"text":"Yeah.","start":545.945,"end":546.265,"sentiment":"neutral","sentiment_score":0.02727559767663479}],"sentiment":"neutral","sentiment_score":0.02727559767663479,"channel":1,"num_words":1,"start":545.945,"end":546.265},{"sentences":[{"text":"But","start":546.07495,"end":546.315,"sentiment":"neutral","sentiment_score":0.014125645160675049}],"sentiment":"neutral","sentiment_score":0.014125645160675049,"channel":0,"num_words":1,"start":546.07495,"end":546.315},{"sentences":[{"text":"Do","start":546.265,"end":546.42505,"sentiment":"neutral","sentiment_score":0.012856833636760712}],"sentiment":"neutral","sentiment_score":0.012856833636760712,"channel":1,"num_words":1,"start":546.265,"end":546.42505},{"sentences":[{"text":"everything's","start":546.315,"end":546.71497,"sentiment":"neutral","sentiment_score":0.0736711174249649}],"sentiment":"neutral","sentiment_score":0.0736711174249649,"channel":0,"num_words":1,"start":546.315,"end":546.71497},{"sentences":[{"text":"you","start":546.42505,"end":546.905,"sentiment":"neutral","sentiment_score":0.04302312806248665}],"sentiment":"neutral","sentiment_score":0.04302312806248665,"channel":1,"num_words":1,"start":546.42505,"end":546.905},{"sentences":[{"text":"been","start":546.71497,"end":547.21497,"sentiment":"neutral","sentiment_score":0.03390946984291077}],"sentiment":"neutral","sentiment_score":0.03390946984291077,"channel":0,"num_words":1,"start":546.71497,"end":547.21497},{"sentences":[{"text":"do you use,","start":546.905,"end":547.305,"sentiment":"neutral","sentiment_score":0.041597178826729454}],"sentiment":"neutral","sentiment_score":0.041597178826729454,"channel":1,"num_words":3,"start":546.905,"end":547.305},{"sentences":[{"text":"totally","start":547.27496,"end":547.755,"sentiment":"neutral","sentiment_score":0.08618374168872833}],"sentiment":"neutral","sentiment_score":0.08618374168872833,"channel":0,"num_words":1,"start":547.27496,"end":547.755},{"sentences":[{"text":"like, onshore","start":547.305,"end":547.945,"sentiment":"neutral","sentiment_score":0.0729618240147829}],"sentiment":"neutral","sentiment_score":0.0729618240147829,"channel":1,"num_words":2,"start":547.305,"end":547.945},{"sentences":[{"text":"reliable","start":547.755,"end":548.235,"sentiment":"neutral","sentiment_score":0.04902396351099014}],"sentiment":"neutral","sentiment_score":0.04902396351099014,"channel":0,"num_words":1,"start":547.755,"end":548.235},{"sentences":[{"text":"developers","start":547.945,"end":548.445,"sentiment":"neutral","sentiment_score":0.09625512361526488}],"sentiment":"neutral","sentiment_score":0.09625512361526488,"channel":1,"num_words":1,"start":547.945,"end":548.445},{"sentences":[{"text":"reliable.","start":548.235,"end":548.735,"sentiment":"neutral","sentiment_score":0.045383937656879425}],"sentiment":"neutral","sentiment_score":0.045383937656879425,"channel":0,"num_words":1,"start":548.235,"end":548.735},{"sentences":[{"text":"here?","start":548.505,"end":549.005,"sentiment":"neutral","sentiment_score":0.01928812265396118},{"text":"Or your or or is your development team overseas?","start":549.385,"end":552.34,"sentiment":"neutral","sentiment_score":0.016461493861344125}],"sentiment":"neutral","sentiment_score":0.01674415674060583,"channel":1,"num_words":10,"start":548.505,"end":552.34},{"sentences":[{"text":"My my our main developer is Daniel himself.","start":553.51495,"end":556.33496,"sentiment":"neutral","sentiment_score":0.03501109313219786},{"text":"He'll","start":556.795,"end":557.195,"sentiment":"neutral","sentiment_score":0.0409059152007103}],"sentiment":"neutral","sentiment_score":0.03566607336203257,"channel":0,"num_words":9,"start":553.51495,"end":557.195},{"sentences":[{"text":"Okay.","start":556.96,"end":557.46,"sentiment":"neutral","sentiment_score":0.04816967993974686}],"sentiment":"neutral","sentiment_score":0.04816967993974686,"channel":1,"num_words":1,"start":556.96,"end":557.46},{"sentences":[{"text":"you'll see him next week, and they'll call next","start":557.995,"end":561.28,"sentiment":"neutral","sentiment_score":0.03821908144487275}],"sentiment":"neutral","sentiment_score":0.03821908144487275,"channel":0,"num_words":9,"start":557.995,"end":561.28},{"sentences":[{"text":"Yeah.","start":561.2,"end":561.52,"sentiment":"neutral","sentiment_score":0.02550983428955078}],"sentiment":"neutral","sentiment_score":0.02550983428955078,"channel":1,"num_words":1,"start":561.2,"end":561.52},{"sentences":[{"text":"Friday.","start":561.28,"end":561.76,"sentiment":"neutral","sentiment_score":0.020393652841448784}],"sentiment":"neutral","sentiment_score":0.020393652841448784,"channel":0,"num_words":1,"start":561.28,"end":561.76},{"sentences":[{"text":"Okay.","start":561.52,"end":562.02,"sentiment":"neutral","sentiment_score":0.04259952902793884}],"sentiment":"neutral","sentiment_score":0.04259952902793884,"channel":1,"num_words":1,"start":561.52,"end":562.02},{"sentences":[{"text":"So we'll do it.","start":561.76,"end":562.72003,"sentiment":"neutral","sentiment_score":0.05601173359900713},{"text":"Yeah.","start":562.72003,"end":562.96,"sentiment":"neutral","sentiment_score":0.05883311852812767},{"text":"So he's the main lead developer.","start":562.96,"end":564.48004,"sentiment":"neutral","sentiment_score":0.08102200056115787},{"text":"He's","start":564.48004,"end":564.64,"sentiment":"neutral","sentiment_score":0.08930995315313339}],"sentiment":"neutral","sentiment_score":0.07152683412035306,"channel":0,"num_words":12,"start":561.76,"end":564.64},{"sentences":[{"text":"Yeah.","start":564.57495,"end":564.81494,"sentiment":"neutral","sentiment_score":0.11334268748760223}],"sentiment":"neutral","sentiment_score":0.11334268748760223,"channel":1,"num_words":1,"start":564.57495,"end":564.81494},{"sentences":[{"text":"built","start":564.64,"end":564.88,"sentiment":"neutral","sentiment_score":0.14926210045814514}],"sentiment":"neutral","sentiment_score":0.14926210045814514,"channel":0,"num_words":1,"start":564.64,"end":564.88},{"sentences":[{"text":"Cool.","start":564.81494,"end":565.31494,"sentiment":"neutral","sentiment_score":0.28245699405670166}],"sentiment":"neutral","sentiment_score":0.28245699405670166,"channel":1,"num_words":1,"start":564.81494,"end":565.31494},{"sentences":[{"text":"everything pretty much.","start":564.88,"end":566.16003,"sentiment":"neutral","sentiment_score":0.26929094394048053}],"sentiment":"neutral","sentiment_score":0.26929094394048053,"channel":0,"num_words":3,"start":564.88,"end":566.16003},{"sentences":[{"text":"I'll","start":566.01495,"end":566.495,"sentiment":"neutral","sentiment_score":0.12917083501815796}],"sentiment":"neutral","sentiment_score":0.12917083501815796,"channel":1,"num_words":1,"start":566.01495,"end":566.495},{"sentences":[{"text":"And then he's","start":566.16003,"end":567.06,"sentiment":"neutral","sentiment_score":0.09240997831026714}],"sentiment":"neutral","sentiment_score":0.09240997831026714,"channel":0,"num_words":3,"start":566.16003,"end":567.06},{"sentences":[{"text":"yeah.","start":566.81494,"end":567.13495,"sentiment":"neutral","sentiment_score":0.0732274055480957},{"text":"Come on, man.","start":567.13495,"end":567.855,"sentiment":"neutral","sentiment_score":0.12426823874314626},{"text":"Yeah.","start":567.855,"end":568.095,"sentiment":"neutral","sentiment_score":0.20971493422985077},{"text":"That that","start":568.095,"end":568.57495,"sentiment":"positive","sentiment_score":0.33335697650909424}],"sentiment":"neutral","sentiment_score":0.18892300128936768,"channel":1,"num_words":7,"start":566.81494,"end":568.57495},{"sentences":[{"text":"outsource","start":568.4,"end":568.9,"sentiment":"neutral","sentiment_score":0.32849210500717163}],"sentiment":"neutral","sentiment_score":0.32849210500717163,"channel":0,"num_words":1,"start":568.4,"end":568.9},{"sentences":[{"text":"sounds perfect.","start":568.57495,"end":569.31494,"sentiment":"positive","sentiment_score":0.44180959463119507}],"sentiment":"positive","sentiment_score":0.44180959463119507,"channel":1,"num_words":2,"start":568.57495,"end":569.31494},{"sentences":[{"text":"his bits and pieces when he needs to.","start":568.96,"end":570.9,"sentiment":"neutral","sentiment_score":0.14813132118433714}],"sentiment":"neutral","sentiment_score":0.14813132118433714,"channel":0,"num_words":8,"start":568.96,"end":570.9},{"sentences":[{"text":"Yeah.","start":571.615,"end":571.855,"sentiment":"neutral","sentiment_score":0.16548141837120056},{"text":"Cool.","start":571.855,"end":572.355,"sentiment":"neutral","sentiment_score":0.07839469611644745},{"text":"Well, we'll be able to run through it all.","start":572.495,"end":574.41,"sentiment":"neutral","sentiment_score":0.14489073223537868},{"text":"I'm gonna get my my business partner in on that meeting as","start":574.41,"end":577.12994,"sentiment":"neutral","sentiment_score":0.12244184004763763}],"sentiment":"neutral","sentiment_score":0.13118238196424817,"channel":1,"num_words":23,"start":571.615,"end":577.12994},{"sentences":[{"text":"Cool.","start":577.055,"end":577.555,"sentiment":"neutral","sentiment_score":0.25319284200668335}],"sentiment":"neutral","sentiment_score":0.25319284200668335,"channel":0,"num_words":1,"start":577.055,"end":577.555},{"sentences":[{"text":"well.","start":577.12994,"end":577.62994,"sentiment":"neutral","sentiment_score":0.16604149341583252},{"text":"So","start":578.00995,"end":578.17,"sentiment":"neutral","sentiment_score":0.11949354410171507}],"sentiment":"neutral","sentiment_score":0.1427675187587738,"channel":1,"num_words":2,"start":577.12994,"end":578.17},{"sentences":[{"text":"Yeah.","start":578.01495,"end":578.415,"sentiment":"neutral","sentiment_score":0.14955991506576538}],"sentiment":"neutral","sentiment_score":0.14955991506576538,"channel":0,"num_words":1,"start":578.01495,"end":578.415},{"sentences":[{"text":"he's","start":578.17,"end":578.56995,"sentiment":"neutral","sentiment_score":0.13015252351760864}],"sentiment":"neutral","sentiment_score":0.13015252351760864,"channel":1,"num_words":1,"start":578.17,"end":578.56995},{"sentences":[{"text":"I mean","start":578.415,"end":579.07495,"sentiment":"neutral","sentiment_score":0.09423306584358215}],"sentiment":"neutral","sentiment_score":0.09423306584358215,"channel":0,"num_words":2,"start":578.415,"end":579.07495},{"sentences":[{"text":"I'm a lot more of kinda like the visionary ideas kinda side.","start":578.97,"end":582.00995,"sentiment":"neutral","sentiment_score":0.10926951592167218},{"text":"He does a lot more of the nitty gritty.","start":582.00995,"end":583.61,"sentiment":"neutral","sentiment_score":0.09316674123207729},{"text":"So it'd be interesting","start":583.61,"end":584.81,"sentiment":"neutral","sentiment_score":0.08342245407402515}],"sentiment":"neutral","sentiment_score":0.0993369871377945,"channel":1,"num_words":25,"start":578.97,"end":584.81},{"sentences":[{"text":"Yeah.","start":584.57495,"end":584.815,"sentiment":"neutral","sentiment_score":0.18327738344669345}],"sentiment":"neutral","sentiment_score":0.18327738344669345,"channel":0,"num_words":1,"start":584.57495,"end":584.815},{"sentences":[{"text":"to","start":584.81,"end":584.97,"sentiment":"neutral","sentiment_score":0.20700828731060028}],"sentiment":"neutral","sentiment_score":0.20700828731060028,"channel":1,"num_words":1,"start":584.81,"end":584.97},{"sentences":[{"text":"Perfect.","start":584.815,"end":585.315,"sentiment":"neutral","sentiment_score":0.3298664689064026}],"sentiment":"neutral","sentiment_score":0.3298664689064026,"channel":0,"num_words":1,"start":584.815,"end":585.315},{"sentences":[{"text":"see.","start":584.97,"end":585.47,"sentiment":"neutral","sentiment_score":0.21037662029266355}],"sentiment":"neutral","sentiment_score":0.21037662029266355,"channel":1,"num_words":1,"start":584.97,"end":585.47},{"sentences":[{"text":"Yep.","start":586.01495,"end":586.51495,"sentiment":"neutral","sentiment_score":0.2161020040512085}],"sentiment":"neutral","sentiment_score":0.2161020040512085,"channel":0,"num_words":1,"start":586.01495,"end":586.51495},{"sentences":[{"text":"He's got a couple of opinions on this too, so it'd be good to run through it altogether and because","start":586.49,"end":590.385,"sentiment":"neutral","sentiment_score":0.19794518128037453}],"sentiment":"neutral","sentiment_score":0.19794518128037453,"channel":1,"num_words":20,"start":586.49,"end":590.385},{"sentences":[{"text":"That'd","start":590.37006,"end":590.61005,"sentiment":"positive","sentiment_score":0.34631896018981934}],"sentiment":"positive","sentiment_score":0.34631896018981934,"channel":0,"num_words":1,"start":590.37006,"end":590.61005},{"sentences":[{"text":"I","start":590.545,"end":590.705,"sentiment":"positive","sentiment_score":0.3671742379665375}],"sentiment":"positive","sentiment_score":0.3671742379665375,"channel":1,"num_words":1,"start":590.545,"end":590.705},{"sentences":[{"text":"be","start":590.61005,"end":590.85004,"sentiment":"positive","sentiment_score":0.44436320662498474}],"sentiment":"positive","sentiment_score":0.44436320662498474,"channel":0,"num_words":1,"start":590.61005,"end":590.85004},{"sentences":[{"text":"think","start":590.705,"end":590.865,"sentiment":"positive","sentiment_score":0.545399010181427}],"sentiment":"positive","sentiment_score":0.545399010181427,"channel":1,"num_words":1,"start":590.705,"end":590.865},{"sentences":[{"text":"good","start":590.85004,"end":591.01,"sentiment":"positive","sentiment_score":0.5683578252792358}],"sentiment":"positive","sentiment_score":0.5683578252792358,"channel":0,"num_words":1,"start":590.85004,"end":591.01},{"sentences":[{"text":"it's a","start":590.865,"end":591.105,"sentiment":"positive","sentiment_score":0.6765779852867126}],"sentiment":"positive","sentiment_score":0.6765779852867126,"channel":1,"num_words":2,"start":590.865,"end":591.105},{"sentences":[{"text":"to meet","start":591.01,"end":591.33,"sentiment":"positive","sentiment_score":0.6157177686691284}],"sentiment":"positive","sentiment_score":0.6157177686691284,"channel":0,"num_words":2,"start":591.01,"end":591.33},{"sentences":[{"text":"very","start":591.105,"end":591.34503,"sentiment":"positive","sentiment_score":0.5441595911979675}],"sentiment":"positive","sentiment_score":0.5441595911979675,"channel":1,"num_words":1,"start":591.105,"end":591.34503},{"sentences":[{"text":"up.","start":591.33,"end":591.83,"sentiment":"positive","sentiment_score":0.5369022488594055}],"sentiment":"positive","sentiment_score":0.5369022488594055,"channel":0,"num_words":1,"start":591.33,"end":591.83},{"sentences":[{"text":"good opportunity for it, man.","start":591.34503,"end":592.805,"sentiment":"positive","sentiment_score":0.6103017926216125}],"sentiment":"positive","sentiment_score":0.6103017926216125,"channel":1,"num_words":5,"start":591.34503,"end":592.805},{"sentences":[{"text":"Yeah.","start":593.49005,"end":593.81006,"sentiment":"neutral","sentiment_score":0.3255850672721863},{"text":"Absolutely.","start":593.81006,"end":594.31006,"sentiment":"positive","sentiment_score":0.4407447576522827},{"text":"We wanna start pushing more of this AI stuff, and","start":594.53,"end":598.29004,"sentiment":"neutral","sentiment_score":0.2605988085269928}],"sentiment":"neutral","sentiment_score":0.28102649251619977,"channel":0,"num_words":12,"start":593.49005,"end":598.29004},{"sentences":[{"text":"Yeah.","start":598.22504,"end":598.72504,"sentiment":"neutral","sentiment_score":0.17257437109947205}],"sentiment":"neutral","sentiment_score":0.17257437109947205,"channel":1,"num_words":1,"start":598.22504,"end":598.72504},{"sentences":[{"text":"this is only, like, the the first step into it.","start":598.29004,"end":601.155,"sentiment":"neutral","sentiment_score":0.21270322054624557},{"text":"So","start":601.635,"end":601.875,"sentiment":"neutral","sentiment_score":0.2161724865436554}],"sentiment":"neutral","sentiment_score":0.21301860836419192,"channel":0,"num_words":11,"start":598.29004,"end":601.875},{"sentences":[{"text":"Yeah.","start":601.745,"end":602.245,"sentiment":"neutral","sentiment_score":0.27373307943344116}],"sentiment":"neutral","sentiment_score":0.27373307943344116,"channel":1,"num_words":1,"start":601.745,"end":602.245},{"sentences":[{"text":"there's gonna be a lot more to come out of this.","start":601.875,"end":603.875,"sentiment":"neutral","sentiment_score":0.29998264529488305},{"text":"So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess,","start":603.875,"end":611.575,"sentiment":"positive","sentiment_score":0.4719489557402475}],"sentiment":"positive","sentiment_score":0.42344563740950364,"channel":0,"num_words":39,"start":601.875,"end":611.575},{"sentences":[{"text":"Yeah.","start":611.60004,"end":612.10004,"sentiment":"neutral","sentiment_score":0.2343810647726059}],"sentiment":"neutral","sentiment_score":0.2343810647726059,"channel":1,"num_words":1,"start":611.60004,"end":612.10004},{"sentences":[{"text":"for us.","start":611.955,"end":612.43506,"sentiment":"neutral","sentiment_score":0.15859989821910858},{"text":"Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system.","start":612.43506,"end":619.82996,"sentiment":"neutral","sentiment_score":0.0024376447312533856},{"text":"They're just selling this dial tone right now.","start":619.82996,"end":622.14996,"sentiment":"neutral","sentiment_score":-0.047752606216818094},{"text":"So","start":622.14996,"end":622.38995,"sentiment":"neutral","sentiment_score":-0.02991043776273727}],"sentiment":"neutral","sentiment_score":-0.0014831805301289405,"channel":0,"num_words":31,"start":611.955,"end":622.38995},{"sentences":[{"text":"Yeah.","start":622.255,"end":622.415,"sentiment":"neutral","sentiment_score":-0.03235851228237152}],"sentiment":"neutral","sentiment_score":-0.03235851228237152,"channel":1,"num_words":1,"start":622.255,"end":622.415},{"sentences":[{"text":"we","start":622.38995,"end":622.55,"sentiment":"neutral","sentiment_score":-0.044743284583091736}],"sentiment":"neutral","sentiment_score":-0.044743284583091736,"channel":0,"num_words":1,"start":622.38995,"end":622.55},{"sentences":[{"text":"Yeah.","start":622.415,"end":622.915,"sentiment":"neutral","sentiment_score":-0.05374031513929367}],"sentiment":"neutral","sentiment_score":-0.05374031513929367,"channel":1,"num_words":1,"start":622.415,"end":622.915},{"sentences":[{"text":"wanna get away from that and just integrate, innovate as well and","start":622.55,"end":626.63,"sentiment":"neutral","sentiment_score":-0.034335738668839134}],"sentiment":"neutral","sentiment_score":-0.034335738668839134,"channel":0,"num_words":12,"start":622.55,"end":626.63},{"sentences":[{"text":"Or or","start":626.255,"end":626.65497,"sentiment":"neutral","sentiment_score":0.00020085833966732025}],"sentiment":"neutral","sentiment_score":0.00020085833966732025,"channel":1,"num_words":2,"start":626.255,"end":626.65497},{"sentences":[{"text":"do","start":626.63,"end":626.87,"sentiment":"neutral","sentiment_score":-0.004807606339454651}],"sentiment":"neutral","sentiment_score":-0.004807606339454651,"channel":0,"num_words":1,"start":626.63,"end":626.87},{"sentences":[{"text":"the ones","start":626.65497,"end":626.975,"sentiment":"neutral","sentiment_score":-0.00874387100338936}],"sentiment":"neutral","sentiment_score":-0.00874387100338936,"channel":1,"num_words":2,"start":626.65497,"end":626.975},{"sentences":[{"text":"a whole","start":626.87,"end":627.11,"sentiment":"neutral","sentiment_score":-0.011784015223383904}],"sentiment":"neutral","sentiment_score":-0.011784015223383904,"channel":0,"num_words":2,"start":626.87,"end":627.11},{"sentences":[{"text":"that","start":626.975,"end":627.21497,"sentiment":"neutral","sentiment_score":0.0028533563017845154}],"sentiment":"neutral","sentiment_score":0.0028533563017845154,"channel":1,"num_words":1,"start":626.975,"end":627.21497},{"sentences":[{"text":"bunch","start":627.11,"end":627.35,"sentiment":"neutral","sentiment_score":0.004911303520202637}],"sentiment":"neutral","sentiment_score":0.004911303520202637,"channel":0,"num_words":1,"start":627.11,"end":627.35},{"sentences":[{"text":"are","start":627.21497,"end":627.375,"sentiment":"neutral","sentiment_score":0.01597653329372406}],"sentiment":"neutral","sentiment_score":0.01597653329372406,"channel":1,"num_words":1,"start":627.21497,"end":627.375},{"sentences":[{"text":"of","start":627.35,"end":627.43,"sentiment":"neutral","sentiment_score":0.0026601478457450867}],"sentiment":"neutral","sentiment_score":0.0026601478457450867,"channel":0,"num_words":1,"start":627.35,"end":627.43},{"sentences":[{"text":"selling","start":627.375,"end":627.695,"sentiment":"neutral","sentiment_score":0.01659461483359337}],"sentiment":"neutral","sentiment_score":0.01659461483359337,"channel":1,"num_words":1,"start":627.375,"end":627.695},{"sentences":[{"text":"things there.","start":627.43,"end":628.17,"sentiment":"neutral","sentiment_score":0.0055673085153102875}],"sentiment":"neutral","sentiment_score":0.0055673085153102875,"channel":0,"num_words":2,"start":627.43,"end":628.17},{"sentences":[{"text":"it separately?","start":627.695,"end":628.355,"sentiment":"neutral","sentiment_score":-0.026915433816611767},{"text":"The the ones that are selling it independently don't really have any opportunities to integrate with voice,","start":628.98,"end":634.52,"sentiment":"neutral","sentiment_score":-0.08462542251628988}],"sentiment":"neutral","sentiment_score":-0.07855068686369218,"channel":1,"num_words":19,"start":627.695,"end":634.52},{"sentences":[{"text":"No.","start":634.745,"end":635.245,"sentiment":"neutral","sentiment_score":-0.08867260068655014}],"sentiment":"neutral","sentiment_score":-0.08867260068655014,"channel":0,"num_words":1,"start":634.745,"end":635.245},{"sentences":[{"text":"which is","start":635.06,"end":635.54,"sentiment":"neutral","sentiment_score":-0.0768527239561081}],"sentiment":"neutral","sentiment_score":-0.0768527239561081,"channel":1,"num_words":2,"start":635.06,"end":635.54},{"sentences":[{"text":"Yeah.","start":635.305,"end":635.805,"sentiment":"neutral","sentiment_score":-0.04296513646841049}],"sentiment":"neutral","sentiment_score":-0.04296513646841049,"channel":0,"num_words":1,"start":635.305,"end":635.805},{"sentences":[{"text":"kind of still the, you know, the pathway you wanna go about it.","start":635.54,"end":638.42,"sentiment":"neutral","sentiment_score":-0.019982644858268592},{"text":"So","start":638.42,"end":638.73,"sentiment":"neutral","sentiment_score":0.0108061321079731}],"sentiment":"neutral","sentiment_score":-0.017783446503537043,"channel":1,"num_words":14,"start":635.54,"end":638.73},{"sentences":[{"text":"And","start":638.585,"end":638.98505,"sentiment":"neutral","sentiment_score":0.019325967878103256}],"sentiment":"neutral","sentiment_score":0.019325967878103256,"channel":0,"num_words":1,"start":638.585,"end":638.98505},{"sentences":[{"text":"yeah.","start":638.98,"end":639.48,"sentiment":"neutral","sentiment_score":0.02805466577410698}],"sentiment":"neutral","sentiment_score":0.02805466577410698,"channel":1,"num_words":1,"start":638.98,"end":639.48},{"sentences":[{"text":"we've done a few integrations already with, like, go go high level.","start":638.98505,"end":642.60504,"sentiment":"neutral","sentiment_score":0.05284569008896748},{"text":"We're doing","start":643.76,"end":644.42,"sentiment":"neutral","sentiment_score":0.05640307627618313}],"sentiment":"neutral","sentiment_score":0.053353888115712574,"channel":0,"num_words":14,"start":638.98505,"end":644.42},{"sentences":[{"text":"Yeah.","start":643.94,"end":644.385,"sentiment":"neutral","sentiment_score":0.06825728714466095}],"sentiment":"neutral","sentiment_score":0.06825728714466095,"channel":1,"num_words":1,"start":643.94,"end":644.385},{"sentences":[{"text":"ConnectWise at the moment for another partner.","start":644.48,"end":646.82,"sentiment":"neutral","sentiment_score":0.05728630721569061},{"text":"Yeah.","start":648.32,"end":648.56,"sentiment":"neutral","sentiment_score":0.03532513603568077},{"text":"A whole bunch","start":648.56,"end":649.04,"sentiment":"neutral","sentiment_score":0.0223833080381155}],"sentiment":"neutral","sentiment_score":0.04577083733271469,"channel":0,"num_words":11,"start":644.48,"end":649.04},{"sentences":[{"text":"As in,","start":648.865,"end":649.265,"sentiment":"neutral","sentiment_score":0.03436304535716772}],"sentiment":"neutral","sentiment_score":0.03436304535716772,"channel":1,"num_words":2,"start":648.865,"end":649.265},{"sentences":[{"text":"of other","start":649.04,"end":649.7,"sentiment":"neutral","sentiment_score":0.04317810572683811}],"sentiment":"neutral","sentiment_score":0.04317810572683811,"channel":0,"num_words":2,"start":649.04,"end":649.7},{"sentences":[{"text":"like, you're integrating","start":649.265,"end":650.325,"sentiment":"neutral","sentiment_score":0.05938562750816345}],"sentiment":"neutral","sentiment_score":0.05938562750816345,"channel":1,"num_words":3,"start":649.265,"end":650.325},{"sentences":[{"text":"Odoo.","start":649.92,"end":650.42,"sentiment":"neutral","sentiment_score":0.055962227284908295}],"sentiment":"neutral","sentiment_score":0.055962227284908295,"channel":0,"num_words":1,"start":649.92,"end":650.42},{"sentences":[{"text":"receptionist with phone systems?","start":650.385,"end":651.925,"sentiment":"neutral","sentiment_score":0.04696847405284643}],"sentiment":"neutral","sentiment_score":0.04696847405284643,"channel":1,"num_words":4,"start":650.385,"end":651.925},{"sentences":[{"text":"So we're integrating into particular management systems.","start":653.27997,"end":657.22,"sentiment":"neutral","sentiment_score":0.06534963473677635},{"text":"So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff.","start":657.27997,"end":665.54504,"sentiment":"neutral","sentiment_score":0.09487726781517267},{"text":"It's an open source thing.","start":665.60504,"end":666.985,"sentiment":"neutral","sentiment_score":0.11120925694704056}],"sentiment":"neutral","sentiment_score":0.09096997138112783,"channel":0,"num_words":32,"start":653.27997,"end":666.985},{"sentences":[{"text":"Mhmm.","start":667.24,"end":667.32,"sentiment":"neutral","sentiment_score":0.03165246546268463}],"sentiment":"neutral","sentiment_score":0.03165246546268463,"channel":1,"num_words":1,"start":667.24,"end":667.32},{"sentences":[{"text":"O","start":667.28503,"end":667.525,"sentiment":"neutral","sentiment_score":0.025464627891778942}],"sentiment":"neutral","sentiment_score":0.025464627891778942,"channel":0,"num_words":1,"start":667.28503,"end":667.525},{"sentences":[{"text":"Yep.","start":667.32,"end":667.82,"sentiment":"neutral","sentiment_score":0.02301650680601597}],"sentiment":"neutral","sentiment_score":0.02301650680601597,"channel":1,"num_words":1,"start":667.32,"end":667.82},{"sentences":[{"text":"d double o, look them up.","start":667.525,"end":669.625,"sentiment":"neutral","sentiment_score":-0.0024254596016059318},{"text":"I think","start":669.765,"end":670.16504,"sentiment":"neutral","sentiment_score":0.011706757824867964}],"sentiment":"neutral","sentiment_score":0.001107594755012542,"channel":0,"num_words":8,"start":667.525,"end":670.16504},{"sentences":[{"text":"Mhmm.","start":669.88,"end":670.38,"sentiment":"neutral","sentiment_score":0.017708459869027138}],"sentiment":"neutral","sentiment_score":0.017708459869027138,"channel":1,"num_words":1,"start":669.88,"end":670.38},{"sentences":[{"text":"what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff.","start":670.16504,"end":678.33997,"sentiment":"neutral","sentiment_score":0.05179680910493646},{"text":"So integrating voice and SMS into in that platform, into","start":678.33997,"end":682.02,"sentiment":"neutral","sentiment_score":0.05443991404026747}],"sentiment":"neutral","sentiment_score":0.052492363035286725,"channel":0,"num_words":38,"start":670.16504,"end":682.02},{"sentences":[{"text":"Yeah.","start":681.935,"end":682.435,"sentiment":"neutral","sentiment_score":0.035462282598018646}],"sentiment":"neutral","sentiment_score":0.035462282598018646,"channel":1,"num_words":1,"start":681.935,"end":682.435},{"sentences":[{"text":"any of their ecosystems as well.","start":682.02,"end":684.2,"sentiment":"neutral","sentiment_score":0.059761568903923035},{"text":"Connect wise, we've got","start":684.66,"end":685.77997,"sentiment":"neutral","sentiment_score":0.08176407590508461}],"sentiment":"neutral","sentiment_score":0.06856257170438766,"channel":0,"num_words":10,"start":682.02,"end":685.77997},{"sentences":[{"text":"Mhmm.","start":685.72,"end":686.22,"sentiment":"neutral","sentiment_score":0.05384191870689392}],"sentiment":"neutral","sentiment_score":0.05384191870689392,"channel":1,"num_words":1,"start":685.72,"end":686.22},{"sentences":[{"text":"one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that.","start":685.77997,"end":693.52496,"sentiment":"neutral","sentiment_score":0.058255610056221485},{"text":"So he wants a way where he can bill out of that.","start":693.52496,"end":695.685,"sentiment":"neutral","sentiment_score":0.07968613412231207},{"text":"So we've got to integrate our our our billing CDR stuff with that, and then","start":695.685,"end":701.225,"sentiment":"neutral","sentiment_score":0.0706399733821551}],"sentiment":"neutral","sentiment_score":0.06767968960264896,"channel":0,"num_words":47,"start":685.77997,"end":701.225},{"sentences":[{"text":"Yeah.","start":700.76,"end":701.26,"sentiment":"neutral","sentiment_score":0.04797389358282089}],"sentiment":"neutral","sentiment_score":0.04797389358282089,"channel":1,"num_words":1,"start":700.76,"end":701.26},{"sentences":[{"text":"maybe later on look at enabling voice calls or whatever they wanna do.","start":701.285,"end":705.42004,"sentiment":"neutral","sentiment_score":0.05584638623090891},{"text":"That's down the track, I guess.","start":705.42004,"end":706.96,"sentiment":"neutral","sentiment_score":0.043802512188752495},{"text":"Yeah.","start":707.58,"end":707.82,"sentiment":"neutral","sentiment_score":0.05986504256725311},{"text":"And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from.","start":707.82,"end":717.96497,"sentiment":"neutral","sentiment_score":0.09283626744789737},{"text":"And then it also creates notes, does transcription, and saves it back into the database.","start":718.02496,"end":722.285,"sentiment":"neutral","sentiment_score":0.09392705957094828}],"sentiment":"neutral","sentiment_score":0.08026991299693546,"channel":0,"num_words":63,"start":701.285,"end":722.285},{"sentences":[{"text":"So","start":723.065,"end":723.565,"sentiment":"neutral","sentiment_score":0.07281426340341568}],"sentiment":"neutral","sentiment_score":0.07281426340341568,"channel":0,"num_words":1,"start":723.065,"end":723.565},{"sentences":[{"text":"Yeah.","start":724.23,"end":724.47003,"sentiment":"neutral","sentiment_score":0.07482345402240753}],"sentiment":"neutral","sentiment_score":0.07482345402240753,"channel":1,"num_words":1,"start":724.23,"end":724.47003},{"sentences":[{"text":"that","start":724.345,"end":724.58496,"sentiment":"neutral","sentiment_score":0.05361529439687729}],"sentiment":"neutral","sentiment_score":0.05361529439687729,"channel":0,"num_words":1,"start":724.345,"end":724.58496},{"sentences":[{"text":"No.","start":724.47003,"end":724.97003,"sentiment":"neutral","sentiment_score":0.02650250680744648}],"sentiment":"neutral","sentiment_score":0.02650250680744648,"channel":1,"num_words":1,"start":724.47003,"end":724.97003},{"sentences":[{"text":"level that level of integration.","start":724.58496,"end":726.125,"sentiment":"neutral","sentiment_score":0.02246529161930084},{"text":"So basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system.","start":726.26495,"end":734.72003,"sentiment":"neutral","sentiment_score":0.07005438317234318},{"text":"You know?","start":734.72003,"end":735.2,"sentiment":"neutral","sentiment_score":0.03223744127899408},{"text":"Yeah.","start":735.2,"end":735.7,"sentiment":"neutral","sentiment_score":0.0954747200012207}],"sentiment":"neutral","sentiment_score":0.061049414274748415,"channel":0,"num_words":32,"start":724.58496,"end":735.7},{"sentences":[{"text":"Yeah.","start":736.045,"end":736.365,"sentiment":"neutral","sentiment_score":0.15250776708126068},{"text":"Of course.","start":736.365,"end":736.945,"sentiment":"neutral","sentiment_score":0.2863601893186569},{"text":"Mate, it all sounds like lots of opportunities and lots of fun.","start":737.325,"end":740.285,"sentiment":"positive","sentiment_score":0.6182592809200287},{"text":"So I'll","start":740.285,"end":741.245,"sentiment":"neutral","sentiment_score":0.2058989703655243}],"sentiment":"positive","sentiment_score":0.5033022033817628,"channel":1,"num_words":17,"start":736.045,"end":741.245},{"sentences":[{"text":"It","start":741.36,"end":741.52,"sentiment":"neutral","sentiment_score":0.11719255894422533}],"sentiment":"neutral","sentiment_score":0.11719255894422533,"channel":0,"num_words":1,"start":741.36,"end":741.52},{"sentences":[{"text":"what","start":741.40497,"end":741.64496,"sentiment":"neutral","sentiment_score":0.13697803020477295}],"sentiment":"neutral","sentiment_score":0.13697803020477295,"channel":1,"num_words":1,"start":741.40497,"end":741.64496},{"sentences":[{"text":"is.","start":741.52,"end":742.02,"sentiment":"neutral","sentiment_score":0.11002444475889206}],"sentiment":"neutral","sentiment_score":0.11002444475889206,"channel":0,"num_words":1,"start":741.52,"end":742.02},{"sentences":[{"text":"I'll do is","start":741.64496,"end":742.125,"sentiment":"neutral","sentiment_score":0.07419043158491452}],"sentiment":"neutral","sentiment_score":0.07419043158491452,"channel":1,"num_words":3,"start":741.64496,"end":742.125},{"sentences":[{"text":"It","start":742.08,"end":742.32,"sentiment":"neutral","sentiment_score":0.04772501438856125}],"sentiment":"neutral","sentiment_score":0.04772501438856125,"channel":0,"num_words":1,"start":742.08,"end":742.32},{"sentences":[{"text":"I'll include","start":742.125,"end":742.765,"sentiment":"neutral","sentiment_score":0.08691535890102386}],"sentiment":"neutral","sentiment_score":0.08691535890102386,"channel":1,"num_words":2,"start":742.125,"end":742.765},{"sentences":[{"text":"is.","start":742.32,"end":742.82,"sentiment":"neutral","sentiment_score":0.05867881700396538}],"sentiment":"neutral","sentiment_score":0.05867881700396538,"channel":0,"num_words":1,"start":742.32,"end":742.82},{"sentences":[{"text":"I'll include Alex in the invite.","start":742.765,"end":744.70496,"sentiment":"neutral","sentiment_score":0.12620836993058523}],"sentiment":"neutral","sentiment_score":0.12620836993058523,"channel":1,"num_words":6,"start":742.765,"end":744.70496},{"sentences":[{"text":"Perfect.","start":745.28,"end":745.78,"sentiment":"positive","sentiment_score":0.4376562237739563}],"sentiment":"positive","sentiment_score":0.4376562237739563,"channel":0,"num_words":1,"start":745.28,"end":745.78},{"sentences":[{"text":"Do you want me just just add him to the Teams?","start":745.485,"end":747.48,"sentiment":"neutral","sentiment_score":0.13541429218920795}],"sentiment":"neutral","sentiment_score":0.13541429218920795,"channel":1,"num_words":11,"start":745.485,"end":747.48},{"sentences":[{"text":"Please","start":747.975,"end":748.375,"sentiment":"neutral","sentiment_score":0.14713671803474426}],"sentiment":"neutral","sentiment_score":0.14713671803474426,"channel":0,"num_words":1,"start":747.975,"end":748.375},{"sentences":[{"text":"That should","start":748.19995,"end":748.6,"sentiment":"neutral","sentiment_score":0.27102045714855194}],"sentiment":"neutral","sentiment_score":0.27102045714855194,"channel":1,"num_words":2,"start":748.19995,"end":748.6},{"sentences":[{"text":"do.","start":748.375,"end":748.615,"sentiment":"neutral","sentiment_score":0.16219717264175415}],"sentiment":"neutral","sentiment_score":0.16219717264175415,"channel":0,"num_words":1,"start":748.375,"end":748.615},{"sentences":[{"text":"be","start":748.6,"end":748.68,"sentiment":"neutral","sentiment_score":0.09009493142366408}],"sentiment":"neutral","sentiment_score":0.09009493142366408,"channel":1,"num_words":1,"start":748.6,"end":748.68},{"sentences":[{"text":"Yeah.","start":748.615,"end":748.855,"sentiment":"neutral","sentiment_score":0.13999241590499878}],"sentiment":"neutral","sentiment_score":0.13999241590499878,"channel":0,"num_words":1,"start":748.615,"end":748.855},{"sentences":[{"text":"fine.","start":748.68,"end":749.07996,"sentiment":"neutral","sentiment_score":0.17750553786754608}],"sentiment":"neutral","sentiment_score":0.17750553786754608,"channel":1,"num_words":1,"start":748.68,"end":749.07996},{"sentences":[{"text":"Please do.","start":748.855,"end":749.015,"sentiment":"neutral","sentiment_score":0.15260623395442963},{"text":"Yeah.","start":749.015,"end":749.095,"sentiment":"neutral","sentiment_score":0.09759864956140518}],"sentiment":"neutral","sentiment_score":0.13427037249008814,"channel":0,"num_words":3,"start":748.855,"end":749.095},{"sentences":[{"text":"Yeah.","start":749.07996,"end":749.39996,"sentiment":"neutral","sentiment_score":0.10472136735916138}],"sentiment":"neutral","sentiment_score":0.10472136735916138,"channel":1,"num_words":1,"start":749.07996,"end":749.39996},{"sentences":[{"text":"Please do.","start":749.095,"end":749.65497,"sentiment":"neutral","sentiment_score":0.12455125525593758}],"sentiment":"neutral","sentiment_score":0.12455125525593758,"channel":0,"num_words":2,"start":749.095,"end":749.65497},{"sentences":[{"text":"Yeah.","start":749.39996,"end":749.72,"sentiment":"neutral","sentiment_score":0.09979335963726044}],"sentiment":"neutral","sentiment_score":0.09979335963726044,"channel":1,"num_words":1,"start":749.39996,"end":749.72},{"sentences":[{"text":"Yeah.","start":749.65497,"end":750.15497,"sentiment":"neutral","sentiment_score":0.1140623390674591}],"sentiment":"neutral","sentiment_score":0.1140623390674591,"channel":0,"num_words":1,"start":749.65497,"end":750.15497},{"sentences":[{"text":"Done.","start":749.72,"end":749.95996,"sentiment":"neutral","sentiment_score":0.1635015904903412},{"text":"Done.","start":749.95996,"end":750.27997,"sentiment":"neutral","sentiment_score":0.13162991404533386},{"text":"Alright.","start":750.27997,"end":750.77997,"sentiment":"neutral","sentiment_score":0.13510344922542572}],"sentiment":"neutral","sentiment_score":0.14341165125370026,"channel":1,"num_words":3,"start":749.72,"end":750.77997},{"sentences":[{"text":"Forward him.","start":750.295,"end":750.855,"sentiment":"neutral","sentiment_score":0.1286132112145424},{"text":"Yep.","start":750.855,"end":751.335,"sentiment":"neutral","sentiment_score":0.15356239676475525},{"text":"Not a problem.","start":751.335,"end":752.055,"sentiment":"neutral","sentiment_score":0.24550063411394754},{"text":"Yep.","start":752.055,"end":752.455,"sentiment":"neutral","sentiment_score":0.2171507179737091}],"sentiment":"neutral","sentiment_score":0.19492020564419882,"channel":0,"num_words":7,"start":750.295,"end":752.455},{"sentences":[{"text":"I'll add","start":752.36,"end":752.6,"sentiment":"neutral","sentiment_score":0.2427702099084854}],"sentiment":"neutral","sentiment_score":0.2427702099084854,"channel":1,"num_words":2,"start":752.36,"end":752.6},{"sentences":[{"text":"Easy.","start":752.455,"end":752.955,"sentiment":"neutral","sentiment_score":0.21850119531154633}],"sentiment":"neutral","sentiment_score":0.21850119531154633,"channel":0,"num_words":1,"start":752.455,"end":752.955},{"sentences":[{"text":"him to the Teams.","start":752.6,"end":753.16,"sentiment":"neutral","sentiment_score":0.22851334884762764},{"text":"We'll be able to run through it, man.","start":753.16,"end":754.69995,"sentiment":"neutral","sentiment_score":0.2389061190187931}],"sentiment":"neutral","sentiment_score":0.23544186229507127,"channel":1,"num_words":12,"start":752.6,"end":754.69995},{"sentences":[{"text":"Yeah.","start":755.175,"end":755.495,"sentiment":"neutral","sentiment_score":0.26953667402267456},{"text":"Cool.","start":755.495,"end":755.895,"sentiment":"positive","sentiment_score":0.3937619626522064},{"text":"Alright.","start":755.895,"end":756.295,"sentiment":"neutral","sentiment_score":0.2430427521467209},{"text":"I'll let you go.","start":756.295,"end":757.27496,"sentiment":"neutral","sentiment_score":0.21558241546154022},{"text":"If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get","start":757.415,"end":763.92,"sentiment":"neutral","sentiment_score":0.14591301760325828}],"sentiment":"neutral","sentiment_score":0.17001882171438587,"channel":0,"num_words":31,"start":755.175,"end":763.92},{"sentences":[{"text":"Mhmm.","start":763.875,"end":764.375,"sentiment":"neutral","sentiment_score":0.08723848313093185}],"sentiment":"neutral","sentiment_score":0.08723848313093185,"channel":1,"num_words":1,"start":763.875,"end":764.375},{"sentences":[{"text":"stuck, just give me a call.","start":763.92,"end":765.2,"sentiment":"neutral","sentiment_score":0.09757047891616821},{"text":"I'll","start":765.2,"end":765.52,"sentiment":"neutral","sentiment_score":0.09614221751689912}],"sentiment":"neutral","sentiment_score":0.09736644157341548,"channel":0,"num_words":7,"start":763.92,"end":765.52},{"sentences":[{"text":"Yeah.","start":765.475,"end":765.71497,"sentiment":"neutral","sentiment_score":0.06256628781557083}],"sentiment":"neutral","sentiment_score":0.06256628781557083,"channel":1,"num_words":1,"start":765.475,"end":765.71497},{"sentences":[{"text":"I'll be","start":765.52,"end":765.84,"sentiment":"neutral","sentiment_score":0.2248496413230896}],"sentiment":"neutral","sentiment_score":0.2248496413230896,"channel":0,"num_words":2,"start":765.52,"end":765.84},{"sentences":[{"text":"I'll","start":765.71497,"end":765.95496,"sentiment":"neutral","sentiment_score":0.2032153457403183}],"sentiment":"neutral","sentiment_score":0.2032153457403183,"channel":1,"num_words":1,"start":765.71497,"end":765.95496},{"sentences":[{"text":"available","start":765.84,"end":766.32,"sentiment":"neutral","sentiment_score":0.2168452888727188}],"sentiment":"neutral","sentiment_score":0.2168452888727188,"channel":0,"num_words":1,"start":765.84,"end":766.32},{"sentences":[{"text":"give you a","start":765.95496,"end":766.355,"sentiment":"neutral","sentiment_score":0.1977167328198751}],"sentiment":"neutral","sentiment_score":0.1977167328198751,"channel":1,"num_words":3,"start":765.95496,"end":766.355},{"sentences":[{"text":"tomorrow.","start":766.32,"end":766.82,"sentiment":"neutral","sentiment_score":0.1450931876897812}],"sentiment":"neutral","sentiment_score":0.1450931876897812,"channel":0,"num_words":1,"start":766.32,"end":766.82},{"sentences":[{"text":"buzz, man.","start":766.355,"end":767.01495,"sentiment":"neutral","sentiment_score":0.025522072799503803},{"text":"No","start":767.39496,"end":767.555,"sentiment":"neutral","sentiment_score":-0.010138735175132751}],"sentiment":"neutral","sentiment_score":0.013635136807958284,"channel":1,"num_words":3,"start":766.355,"end":767.555},{"sentences":[{"text":"Yeah.","start":767.52,"end":767.92,"sentiment":"neutral","sentiment_score":0.05166720598936081}],"sentiment":"neutral","sentiment_score":0.05166720598936081,"channel":0,"num_words":1,"start":767.52,"end":767.92},{"sentences":[{"text":"problem at","start":767.555,"end":767.95496,"sentiment":"neutral","sentiment_score":0.08776810392737389}],"sentiment":"neutral","sentiment_score":0.08776810392737389,"channel":1,"num_words":2,"start":767.555,"end":767.95496},{"sentences":[{"text":"Okay.","start":767.92,"end":768.42,"sentiment":"neutral","sentiment_score":0.04525157809257507}],"sentiment":"neutral","sentiment_score":0.04525157809257507,"channel":0,"num_words":1,"start":767.92,"end":768.42},{"sentences":[{"text":"all.","start":767.95496,"end":768.45496,"sentiment":"neutral","sentiment_score":0.08774305880069733}],"sentiment":"neutral","sentiment_score":0.08774305880069733,"channel":1,"num_words":1,"start":767.95496,"end":768.45496},{"sentences":[{"text":"Alright.","start":768.48,"end":768.88,"sentiment":"neutral","sentiment_score":0.11562301218509674},{"text":"Alright.","start":768.88,"end":769.27997,"sentiment":"neutral","sentiment_score":0.13660043478012085},{"text":"See you, Con.","start":769.27997,"end":769.92,"sentiment":"neutral","sentiment_score":0.16605102767546973}],"sentiment":"neutral","sentiment_score":0.15007530599832536,"channel":0,"num_words":5,"start":768.48,"end":769.92},{"sentences":[{"text":"Done,","start":769.71497,"end":770.035,"sentiment":"neutral","sentiment_score":0.06940293312072754}],"sentiment":"neutral","sentiment_score":0.06940293312072754,"channel":1,"num_words":1,"start":769.71497,"end":770.035},{"sentences":[{"text":"Take","start":769.92,"end":770.16,"sentiment":"neutral","sentiment_score":0.0628775954246521}],"sentiment":"neutral","sentiment_score":0.0628775954246521,"channel":0,"num_words":1,"start":769.92,"end":770.16},{"sentences":[{"text":"Sean.","start":770.035,"end":770.355,"sentiment":"neutral","sentiment_score":0.04113251343369484}],"sentiment":"neutral","sentiment_score":0.04113251343369484,"channel":1,"num_words":1,"start":770.035,"end":770.355},{"sentences":[{"text":"care.","start":770.16,"end":770.66,"sentiment":"neutral","sentiment_score":0.07603206485509872}],"sentiment":"neutral","sentiment_score":0.07603206485509872,"channel":0,"num_words":1,"start":770.16,"end":770.66},{"sentences":[{"text":"Take care, man.","start":770.355,"end":770.995,"sentiment":"neutral","sentiment_score":0.0784902994831403},{"text":"Bye.","start":770.995,"end":771.495,"sentiment":"neutral","sentiment_score":0.07324624061584473}],"sentiment":"neutral","sentiment_score":0.07717928476631641,"channel":1,"num_words":4,"start":770.355,"end":771.495},{"sentences":[{"text":"Alright.","start":771.27997,"end":771.68,"sentiment":"neutral","sentiment_score":0.09071000665426254},{"text":"Yeah.","start":771.68,"end":772.0,"sentiment":"neutral","sentiment_score":0.0823921412229538},{"text":"Bye.","start":772.0,"end":772.5,"sentiment":"neutral","sentiment_score":-0.10749805718660356}],"sentiment":"neutral","sentiment_score":0.02186803023020426,"channel":0,"num_words":3,"start":771.27997,"end":772.5}]},"summary":{"result":"success","short":"Speakers discuss the importance of using a cloud phone system for three CX side of things or hubs, with the use of a cloud phone system and the ability to assign numbers to trunk settings. They emphasize the flexibility and scalability of the service, including the use of speech-to-text technology for call centers and the importance of redundancy in pricing models. They also discuss the benefits of outsourcing certain features and the potential for early market mover advantage. They plan to discuss the integration further in a meeting and invite a new partner to join the Teams meeting."},"intents":{"segments":[{"text":"I just wanted to know if you do you need help to set up a three CX side of things or go through the hub? Oh, did you say John?","start_word":60,"end_word":89,"intents":[{"intent":"Set up three cx","confidence_score":0.096253105}]},{"text":"Oh, did you say John? Sean from Comstock. Oh, Sean.","start_word":85,"end_word":94,"intents":[{"intent":"Speak with john","confidence_score":0.00570182}]},{"text":"We're using another platform from one Oh, of sorry, our partners called Radius. So No.","start_word":162,"end_word":176,"intents":[{"intent":"Explain platform usage","confidence_score":0.020427743}]},{"text":"If you need any further help, let me know. Yeah.","start_word":215,"end_word":224,"intents":[{"intent":"End call","confidence_score":0.015601076}]},{"text":"There's you mean the the cloud phone system? Yeah. Yeah.","start_word":269,"end_word":278,"intents":[{"intent":"Explain cloud usage","confidence_score":0.014859669}]},{"text":"say we wanted to do, like, Comstax cloud offering. What does Yep.","start_word":344,"end_word":355,"intents":[{"intent":"Guide comstax cloud offering","confidence_score":0.0014100459}]},{"text":"Let me know. Let me know what time. Just jump on. It'll take, like, two minutes. That's all it Yeah. takes.","start_word":649,"end_word":669,"intents":[{"intent":"Communicate with speaker","confidence_score":8.3816377e-7}]},{"text":"If you need help, all. let me know. Okay?","start_word":675,"end_word":683,"intents":[{"intent":"Get help","confidence_score":0.040330645}]},{"text":"curious on asking you Mhmm.","start_word":696,"end_word":700,"intents":[{"intent":"Ask question","confidence_score":0.61441004}]},{"text":"Where are I Mhmm. come Yeah. from, like, Ericsson LG back. So a lot of Yep. the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud. But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected. What have you kind Yeah.","start_word":704,"end_word":764,"intents":[{"intent":"Seek clarification","confidence_score":0.012637328}]},{"text":"of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go?","start_word":765,"end_word":795,"intents":[{"intent":"Determine target market","confidence_score":0.020758025}]},{"text":"of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go? Because I feel like nobody's willing to pay for it as much as they used to, mate. Yeah.","start_word":765,"end_word":813,"intents":[{"intent":"Know market trends","confidence_score":0.0005840814}]},{"text":"In terms of the big vendors and all that stuff. Yeah.","start_word":814,"end_word":824,"intents":[{"intent":"Explain vendor's position","confidence_score":7.35334e-7}]},{"text":"So we were pushing a lot of BroadSoft back then. Yep. And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much Merges dev on into the their BroadSoft Webex. side.","start_word":853,"end_word":890,"intents":[{"intent":"Discuss broadsoft and webex","confidence_score":0.007696946}]},{"text":"So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff. And they'll play in particular markets on that. But it it really depends where like, who you're targeting, I really reckon at the end of the day. If you're going for small to medium business, they don't need Yeah. an enterprise solution.","start_word":903,"end_word":979,"intents":[{"intent":"Evaluate enterprise technology","confidence_score":0.000011750467}]},{"text":"you're selling, the ability to integrate with their business workflows as well. So Yeah.","start_word":1122,"end_word":1135,"intents":[{"intent":"Integrate with business workflows","confidence_score":0.21688211}]},{"text":"have a particular CRM or an ERP system, then we try to integrate voice or SMS with that. Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order Yeah.","start_word":1140,"end_word":1179,"intents":[{"intent":"Integrate ai agents with voice or sms","confidence_score":0.0034442989}]},{"text":"And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well.","start_word":1208,"end_word":1236,"intents":[{"intent":"Enhance performance in business workflows","confidence_score":0.0034348993}]},{"text":"help our partners develop solutions, product sets, feature sets, whatever around that sort of development. Yeah.","start_word":1297,"end_word":1312,"intents":[{"intent":"Help partners develop products and feature sets","confidence_score":0.005955678}]},{"text":"It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey.","start_word":1405,"end_word":1430,"intents":[{"intent":"Refine business processes","confidence_score":0.005800339}]},{"text":"it back into a process where you help improve the business, really, ultimately. Yeah.","start_word":1458,"end_word":1471,"intents":[{"intent":"Improve business","confidence_score":0.36534894},{"intent":"Optimize business performance","confidence_score":0.0056410916}]},{"text":"And the pricing models just haven't kept up, nor have the features Yep. either.","start_word":1566,"end_word":1579,"intents":[{"intent":"Monitor pricing models and features","confidence_score":0.00081691786}]},{"text":"what Well, you everyone wanna at do the end is of try the day is offering literally the same fucking to thing, let's be honest. It's the same yeah.","start_word":1661,"end_word":1689,"intents":[{"intent":"Express confusion","confidence_score":0.00202686}]},{"text":"same sort of feature, possibly the same experience, Yeah.","start_word":1696,"end_word":1704,"intents":[{"intent":"Explain features","confidence_score":0.09062432}]},{"text":"but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs.","start_word":1705,"end_word":1732,"intents":[{"intent":"Explain network integration","confidence_score":0.06963084},{"intent":"Explain network integration","confidence_score":0.14873637}]},{"text":"but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs. There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider.","start_word":1705,"end_word":1759,"intents":[{"intent":"Explain sbcs","confidence_score":0.018619755}]},{"text":"Like, you know, you've got the whole network integration with the voice network, the SBCs.","start_word":1718,"end_word":1732,"intents":[{"intent":"Explain system integration","confidence_score":0.03026432}]},{"text":"So there's redundancy in mind. Like, there's a whole Yeah. bunch of other Sure.","start_word":1760,"end_word":1773,"intents":[{"intent":"Explain redundancy","confidence_score":0.18130673}]},{"text":"We've got all access to our code. Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major Yeah. patch or upgrade or update. You know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it. Yeah.","start_word":1819,"end_word":1891,"intents":[{"intent":"Explain code","confidence_score":0.04421656},{"intent":"Evaluate coding expertise","confidence_score":0.0000020382129}]},{"text":"Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major Yeah. patch or upgrade or update. You know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it. Yeah.","start_word":1826,"end_word":1891,"intents":[{"intent":"Explain team architecture","confidence_score":0.00021895258}]},{"text":"But Do everything's you been do you use, totally like, onshore reliable developers reliable. here? Or your or or is your development team overseas?","start_word":1892,"end_word":1915,"intents":[{"intent":"Explain service provider usage","confidence_score":0.0000016024076}]},{"text":"d double o, look them up. I think Mhmm. what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff. So integrating voice and SMS into in that platform, into Yeah.","start_word":2312,"end_word":2359,"intents":[{"intent":"Request integration","confidence_score":0.0000053867398}]},{"text":"what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff.","start_word":2320,"end_word":2347,"intents":[{"intent":"Manage numbers","confidence_score":0.015528383}]},{"text":"So we've got to integrate our our our billing CDR stuff with that, and then Yeah.","start_word":2402,"end_word":2417,"intents":[{"intent":"Integrate billing","confidence_score":0.019618427}]},{"text":"maybe later on look at enabling voice calls or whatever they wanna do.","start_word":2418,"end_word":2430,"intents":[{"intent":"Enable voice calls","confidence_score":0.7305575}]},{"text":"Do you want me just just add him to the Teams? Please That should do.","start_word":2551,"end_word":2565,"intents":[{"intent":"Add alex to teams","confidence_score":0.38322133}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Sean, you and following up on the setup of the hub.","start_word":0,"end_word":26,"sentiment":"neutral","sentiment_score":0.05165163055062294},{"text":"Thanks.","start_word":27,"end_word":27,"sentiment":"positive","sentiment_score":0.43046796321868896},{"text":"Please stay on the line. Hello. Scott speaking. Hey, Connor. It's Sean. How are you? No. Not too bad, mate. How are you?","start_word":28,"end_word":50,"sentiment":"neutral","sentiment_score":0.1855624318122864},{"text":"Good. I've got everything you need to get going.","start_word":51,"end_word":59,"sentiment":"positive","sentiment_score":0.5666136145591736},{"text":"I just wanted to know if you do you need help to set up a three CX side of things or go through the hub? Oh, did you say John? Sean from Comstock. Oh, Sean. Mate, I was gonna say I was like, who the fuck is John? No. No. No. I got you now, mate. Sorry, mate. You you sound No. different Good. on the landline from the number. So I was trying to suss you out without seeming rude. But no. I You got got you now. it. No. So Yeah. we're not It's using all good. three c x. We're using another platform from one Oh, of sorry, our partners called Radius. So No. what we're gonna I apologize. do is we're just gonna hand over the SIP credentials, and Yep. they're gonna Okay. terminate the SIP services in their cloud, and we'll go about Yeah. it from there. Fair enough. Okay. If you need any further help, let me know. Yeah. So what you're But doing what you is need to with do is your so yep. with your, like, your licenses, right, Yep. that $4 a license, what's that? Is that to host that in three c x, or how does that work? No. There's you mean the the cloud phone system? Yeah. Yeah. Well, because I'm curious. Yeah. You well, if you're gonna use a different PBX, so to say, then you won't need our cloud phone system. You just need to create a SIP trunk and then Yeah. hand Yep. over the credentials as you say. But Yeah.","start_word":60,"end_word":324,"sentiment":"neutral","sentiment_score":-0.02346873866780749},{"text":"there's So one that's step perfect.","start_word":325,"end_word":330,"sentiment":"positive","sentiment_score":0.3458327054977417},{"text":"in But between. I mean, in for, like, future customers, let's Yeah. Yep. say we wanted to do, like, Comstax cloud offering. What does Yep. that entail? That's It it. just ends up being, what, $4 a license Yep. per user, and then calls are charged in accordance with the SIP trunks or, like, the same So pricing? there's there's a couple of ways we can do it. It's $4.50 per extension and then pay as you go rates as per the rate card, or Mhmm. we look at an unlimited offering where I think it's like $15, $14, x A GST, include license. include includes the softphone and includes Yeah. the the PBX license, the cloud the Yeah. cloud We license we probably do per the extension. format of the same. The sorry. The the later one? No. No. No. We The probably the do not the, pay as you go. like, Pay the the as pay you go. as you go. Yeah. I think it's a Yeah. better Yeah. option That's easy. for us. Yeah. The only thing you gotta do is with with the SIP trunk, No. once you create it, you still need to assign the numbers to that trunk Yeah. so it's Yeah. available. So right Okay. now, the the numbers are just available inside your entire account when Yeah. you log in. I'm happy So to spend you a can bit test of time that with you calls if go you through need to. and all, etcetera. Yeah. If Yeah. you Yeah. I've got a meeting at eleven. If you wanna go through just setting up the initial trunk, I'm more than happy to guide you through that now if you want, if you have time. Yeah. Yeah. That would Otherwise be awesome. I probably can't do it today, but tomorrow no. That's could potentially cool. work.","start_word":331,"end_word":643,"sentiment":"neutral","sentiment_score":0.07342013716697693},{"text":"That'd be awesome.","start_word":644,"end_word":646,"sentiment":"positive","sentiment_score":0.5975255370140076},{"text":"Yeah. Okay. Let me know. Let me know what time. Just jump on. It'll take, like, two minutes. That's all it Yeah. takes. No dramas at Yeah. Alright. If you need help, all. let me know. Okay? But, Yeah. yeah, Because they I should I was be also yep. curious on asking you Mhmm. a question too. Where are I Mhmm. come Yeah. from, like, Ericsson LG back. So a lot of Yep. the phone systems I sold in the early days were, like, on prem and then slowly moved to Ericsson Cloud. But I feel like Ericsson cloud adoption hasn't been as, I don't know, strong as what everyone kind of expected. What have you kind Yeah. of seen in the market? Do you think people are moving away from proprietary tech and kind of pushing more towards, like, the Yealink side of things, or what's the go?","start_word":647,"end_word":795,"sentiment":"neutral","sentiment_score":-0.004104691588838629},{"text":"Because I feel like nobody's willing to pay for it as much as they used to, mate.","start_word":796,"end_word":812,"sentiment":"negative","sentiment_score":-0.4106330275535583},{"text":"Yeah. In terms of the big vendors and all that stuff. Yeah. In terms of, like, the big vendors, like, the big name brands. Yeah. Look, to be brutally honest, I well, I used to work at Vocus. Right? Yeah. So we were pushing a lot of BroadSoft back then. Yep. And then, as you know, Cisco brought out BroadSoft, and they kind of just didn't do too much Merges dev on into the their BroadSoft Webex. side. Yeah. And Yeah. then they pushed it all into Webex and stuff. So from from that perspective, you know, all the enterprise players will will have that space for themselves, like, you know, Genesis of the world for the call centers and all that sort of stuff. And they'll play in particular markets on that. But it it really depends where like, who you're targeting, I really reckon at the end of the day. If you're going for small to medium business, they don't need Yeah. an enterprise solution. Yeah. It goes. If you start looking at after what most of Australia is made up of is more SMBs and the smaller, maybe medium sized businesses, then you Yeah.","start_word":813,"end_word":1009,"sentiment":"neutral","sentiment_score":-0.005671872610821942},{"text":"just need a solution that is flexible, easy to deploy, resilient, all that sort of stuff that you know.","start_word":1010,"end_word":1028,"sentiment":"positive","sentiment_score":0.486619234085083},{"text":"And you don't need the big names behind it. Once they experience Yeah. Well, just because making on a the phone small call end, that work it's kinda much the same, bro. mhmm. Yeah. Really, like, Like when feature you're talking to about feature smaller wise. accounts, features are all the Mhmm. same. Correct. But I guess what you want to work with is someone that's proactive in development of of customized features.","start_word":1029,"end_word":1101,"sentiment":"neutral","sentiment_score":0.17084132134914398},{"text":"Integration is key.","start_word":1102,"end_word":1104,"sentiment":"positive","sentiment_score":0.4233899116516114},{"text":"So maybe, you know, not just selling dial tone at the end of the day. You're Yeah.","start_word":1105,"end_word":1121,"sentiment":"neutral","sentiment_score":0.27597999572753906},{"text":"you're selling, the ability to integrate with their business workflows as well.","start_word":1122,"end_word":1133,"sentiment":"positive","sentiment_score":0.381449818611145},{"text":"So Yeah. if It they goes. have a particular CRM or an ERP system, then we try to integrate voice or SMS with that. Then we introduce AI agents to you know, like, for instance, that perfect example when you said taking a pizza order Yeah. as well. So Yeah. you wanna use AI with voice or SMS Yeah. somehow You wanna make and it complement sticky as possible, bro. Yeah. yeah. Of course.","start_word":1134,"end_word":1207,"sentiment":"neutral","sentiment_score":0.1577463001012802},{"text":"And complement as much of the business workflow as possible so that they can then be more efficient in one aspect, or they can track their performance as well.","start_word":1208,"end_word":1236,"sentiment":"positive","sentiment_score":0.3726765811443329},{"text":"They can do other things than just make a phone call.","start_word":1237,"end_word":1247,"sentiment":"neutral","sentiment_score":0.26333364844322205},{"text":"Or when they have a phone call, have the analytics behind it to make it more intelligible for the next call and then learn from that as well.","start_word":1248,"end_word":1275,"sentiment":"positive","sentiment_score":0.3358215093612671},{"text":"So that that's the push for where we see an edge, where we wanna play in. Yeah. And Yeah. we'll Correct. help our partners develop solutions, product sets, feature sets, whatever around that sort of development. Yeah. Yeah. So I Well, don't I'm think very the curious big boys to see what that in town AI am. Yeah. can play with do that integration well.","start_word":1276,"end_word":1340,"sentiment":"neutral","sentiment_score":0.15294982492923737},{"text":"And if they do, they're gonna move so slowly with it. And it's not a it's not a it's not a demand set for them.","start_word":1341,"end_word":1365,"sentiment":"negative","sentiment_score":-0.342387318611145},{"text":"You know what I mean? They just take care of large enterprise, and that's Correct. what they do best.","start_word":1366,"end_word":1384,"sentiment":"neutral","sentiment_score":-0.029638584703207016},{"text":"I told her to But start to for really give us, a it fuck gives her.","start_word":1385,"end_word":1400,"sentiment":"negative","sentiment_score":-0.4566662311553955},{"text":"us Yeah. Yeah. yeah.","start_word":1401,"end_word":1404,"sentiment":"neutral","sentiment_score":0.04117337614297867},{"text":"It gives us the flexibility to fine tune, to redefine business processes with your partner, with your client, and to what take you through that journey.","start_word":1405,"end_word":1430,"sentiment":"positive","sentiment_score":0.33437299728393555},{"text":"So it's just not just about dial tone anymore. It's about making that phone call more intelligible, understanding the results from that call, and then feeding Yeah.","start_word":1431,"end_word":1457,"sentiment":"neutral","sentiment_score":0.2274176925420761},{"text":"it back into a process where you help improve the business, really, ultimately.","start_word":1458,"end_word":1470,"sentiment":"positive","sentiment_score":0.49298596382141113},{"text":"Yeah. Well, the the way these supplies price, so especially a lot of the bigger ones we're working with, it wasn't really a problem in the initial stages because back then you'd be able to, you know, you price up a 44 extension system for 300 a month on finance. You call it a day or month. Whereas Yep. we've had to kind of move over to Sydney to start doing similar deals. And even then Yep.","start_word":1471,"end_word":1547,"sentiment":"neutral","sentiment_score":-0.04077410697937012},{"text":"now in Sydney, there there's a lot more reticence to be able to do that sort of stuff. And the pricing models just haven't kept up, nor have the features Yep. either.","start_word":1548,"end_word":1579,"sentiment":"negative","sentiment_score":-0.4906846880912781},{"text":"If you're charging extra, there should be extra features, but there's so many, like, new guys on the block that are kind of cheaper and can do more with it. It's it's yeah. It's very interesting to watch. That's that's exactly right. Yeah. People wanna pay less, but will they wanna get more out of it?","start_word":1580,"end_word":1635,"sentiment":"neutral","sentiment_score":-0.1385589987039566},{"text":"And and the thing is you don't wanna just compete in a race to the bottom because you're offering the same shit.","start_word":1636,"end_word":1657,"sentiment":"negative","sentiment_score":-0.5372320413589478},{"text":"So Correct.","start_word":1658,"end_word":1659,"sentiment":"neutral","sentiment_score":-0.1505354791879654},{"text":"what Well, you everyone wanna at do the end is of try the day is offering literally the same fucking to thing, let's be honest.","start_word":1660,"end_word":1684,"sentiment":"negative","sentiment_score":-0.43800288438797},{"text":"It's the same yeah. product, That's bro. right. It's the Yeah. same sort of feature, possibly the same experience, Yeah. but under the bonnet, you know, there's a lot of things that move. Like, you know, you've got the whole network integration with the voice network, the SBCs. There's a lot of reliability to, you know, might maintain multiple upstream providers so that if one provider goes down, we can automatically route to another provider. So there's redundancy in mind. Like, there's a whole Yeah. bunch of other Sure. things from the network level downwards. But then on top of that, the application layer, the Yeah. software stack, the databases need to talk to each other properly, the failover, all that sort of stuff. So we've engineered everything ourselves from the ground up. Yeah. We've got all access to our code. Everything's built by Daniel and the team. So there's no third party to get involved for any sort of major Yeah. patch or upgrade or update. You know what I mean? We do it all ourselves. So that's where our advantage is because we can basically, if there's a there's a beep in the system, we know where it is, and we can fix it. Yeah. But Do everything's you been do you use, totally like, onshore reliable developers reliable. here? Or your or or is your development team overseas? My my our main developer is Daniel himself. He'll Okay. you'll see him next week, and they'll call next Yeah. Friday. Okay. So we'll do it. Yeah. So he's the main lead developer. He's Yeah. built Cool. everything pretty much. I'll And then he's yeah. Come on, man. Yeah.","start_word":1685,"end_word":1964,"sentiment":"neutral","sentiment_score":0.07588876783847809},{"text":"That that outsource sounds perfect.","start_word":1965,"end_word":1969,"sentiment":"positive","sentiment_score":0.378832072019577},{"text":"his bits and pieces when he needs to. Yeah. Cool. Well, we'll be able to run through it all. I'm gonna get my my business partner in on that meeting as Cool. well. So Yeah. he's I mean I'm a lot more of kinda like the visionary ideas kinda side. He does a lot more of the nitty gritty. So it'd be interesting Yeah. to Perfect. see. Yep.","start_word":1970,"end_word":2037,"sentiment":"neutral","sentiment_score":0.1384916892823051},{"text":"He's got a couple of opinions on this too, so it'd be good to run through it altogether and because That'd I be think good it's a to meet very up. good opportunity for it, man.","start_word":2038,"end_word":2073,"sentiment":"positive","sentiment_score":0.3730201721191406},{"text":"Yeah.","start_word":2074,"end_word":2074,"sentiment":"neutral","sentiment_score":0.3255850672721863},{"text":"Absolutely.","start_word":2075,"end_word":2075,"sentiment":"positive","sentiment_score":0.4407447576522827},{"text":"We wanna start pushing more of this AI stuff, and Yeah. this is only, like, the the first step into it. So Yeah. there's gonna be a lot more to come out of this.","start_word":2076,"end_word":2109,"sentiment":"neutral","sentiment_score":0.25552240014076233},{"text":"So it should be it'd be good for us because it'd be the way we think about it, it's gonna be an early market mover advantage, I guess, Yeah.","start_word":2110,"end_word":2138,"sentiment":"positive","sentiment_score":0.464925616979599},{"text":"for us. Because there's not many providers that are gonna just tackle this AI problem solving stuff for their cloud phone system. They're just selling this dial tone right now. So Yeah. we Yeah. wanna get away from that and just integrate, innovate as well and Or or do the ones a whole that bunch are of selling things there. it separately? The the ones that are selling it independently don't really have any opportunities to integrate with voice, No. which is Yeah. kind of still the, you know, the pathway you wanna go about it. So And yeah. we've done a few integrations already with, like, go go high level. We're doing Yeah. ConnectWise at the moment for another partner. Yeah. A whole bunch As in, of other like, you're integrating Odoo. receptionist with phone systems? So we're integrating into particular management systems. So Odoo is another, like, online, like, large database that can run ERP systems and all that sort of stuff. It's an open source thing. Mhmm. O Yep. d double o, look them up. I think Mhmm. what we're trying to do is just just manage basically incoming calls for him, and you can do a pop up call out, all that sort of stuff. So integrating voice and SMS into in that platform, into Yeah. any of their ecosystems as well. Connect wise, we've got Mhmm. one partner who's basically uses that as his billing platform and manage services for his clients and stuff like that. So he wants a way where he can bill out of that. So we've got to integrate our our our billing CDR stuff with that, and then Yeah. maybe later on look at enabling voice calls or whatever they wanna do. That's down the track, I guess. Yeah. And GoHighLevel is just pretty much the same thing, like another database that if you're an incoming call, it knows who in your contact list is calling from. And then it also creates notes, does transcription, and saves it back into the database. So Yeah. that No. level that level of integration. So basically capturing every phone call, making a record of it, entering the database, and it's a searchable artifact on their on their system. You know? Yeah. Yeah. Of course.","start_word":2139,"end_word":2519,"sentiment":"neutral","sentiment_score":0.04506260448005882},{"text":"Mate, it all sounds like lots of opportunities and lots of fun.","start_word":2520,"end_word":2531,"sentiment":"positive","sentiment_score":0.6065441370010376},{"text":"So I'll It what is. I'll do is It I'll include is. I'll include Alex in the invite.","start_word":2532,"end_word":2549,"sentiment":"neutral","sentiment_score":0.11059194058179855},{"text":"Perfect.","start_word":2550,"end_word":2550,"sentiment":"positive","sentiment_score":0.4376562237739563},{"text":"Do you want me just just add him to the Teams? Please That should do. be Yeah. fine. Please do. Yeah. Yeah. Please do. Yeah. Yeah. Done. Done. Alright. Forward him. Yep. Not a problem. Yep. I'll add Easy. him to the Teams. We'll be able to run through it, man. Yeah.","start_word":2551,"end_word":2602,"sentiment":"neutral","sentiment_score":0.17761175334453583},{"text":"Cool.","start_word":2603,"end_word":2603,"sentiment":"positive","sentiment_score":0.3937619626522064},{"text":"Alright. I'll let you go. If you need help tomorrow to move the numbers into the account under under the new SIP trunk that you'll create, if you get Mhmm. stuck, just give me a call. I'll Yeah. I'll be I'll available give you a tomorrow. buzz, man. No Yeah. problem at Okay. all. Alright. Alright. See you, Con. Done, Take Sean. care. Take care, man. Bye. Alright. Yeah. Bye.","start_word":2604,"end_word":2673,"sentiment":"neutral","sentiment_score":0.12774292656353542}],"average":{"sentiment":"neutral","sentiment_score":0.06096158267872292}}}}