{"metadata":{"transaction_key":"deprecated","request_id":"01a0374d-39a8-7af0-b78c-efa0971a980d","sha256":"9d754947d1d1aaad17b8a9dd8d61cdf43a7c394433d75f9d5f3c817006cdc4db","created":"2026-08-25T05:03:25.279Z","duration":745.7039,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":1983,"output_tokens":84},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2154,"output_tokens":2159},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2154,"output_tokens":348}},"results":{"channels":[{"alternatives":[{"transcript":"Hey. Good afternoon, Michelle. This is Rob with Techcom. How are you? That's great. I'm doing good. Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license. Yep. Yep. We got an account. 363458. Perfect. Yep. Wrong. Thanks. Sorry. You just broke up. Who's speaking? Yep. I can hear you, mate. How are you? Thanks for asking. Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government. Yep. I have a SKU as well. If you want, I can yep. Yep. We are a a a partner as well. Yep. With the data. Right? Yep. I have already registered. We have an account with Decoded. It's 363458. For Adobe, yes, sir. 16. Yep. Okay. So how do I need to register for Adobe? Yep. I want your account. Subscription. App marketplace. Adobe VIP Marketplace reseller account. Okay. Okay. Address is correct. Yep. Sending through. Please download and review the v VIP marketplace terms and conditions before accepting. Okay. Alright. And check. I need to create. Yep. Oh, done. Yep. Bring back. Going to subscription. Active subscription. I do have Adobe. Yep. Click. Yep. It's a co government. It's an organization looking for the license. Yep. Government. Yep. I can. Manage. Purchase new product. I just wanted to know about the pricing and all. Okay? Uh-huh. Okay. Okay. Bold Fusion. Perfect. Yes. One second. It's a Core Fusion Eferol o I eight core government. Eferol. The second one, I believe. Cold fusion. Mhmm. Three three units. One sec. One sec. Alright. Add eight eight core. Yep. O l eight core. Three. Add. Add. Okay. Yep. Unit price, I can see is 3,370. Continue. Continue. Okay. Thank you. Download. Mhmm. Mhmm. Alright. Got you. And if customer agrees to proceed, so is there anything we need to do or directly we can purchase? Nope. Yeah. Mhmm. Okay. Yep. Mhmm. And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned. Okay. Okay. Okay. And is that consistent with how you would license three virtual machine of four course each? Two production and one development. Mhmm. Mhmm. Adobe.sales. Right? Alright. And what's a good name, buddy? Yeah. Okay. Soft cell. Oh, okay. Soft cell. Alright. No worries, mate. Got you. We'll send you a a email. I'm looking forward for your little plan. Thank","confidence":0.98291016,"words":[{"word":"hey","start":44.765,"end":45.004997,"confidence":0.97387695,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.1313345432281494},{"word":"good","start":45.004997,"end":45.245,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2616412937641144},{"word":"afternoon","start":45.245,"end":45.725,"confidence":0.9921875,"punctuated_word":"afternoon,","sentiment":"neutral","sentiment_score":0.2718878388404846},{"word":"michelle","start":45.725,"end":46.045,"confidence":0.92749023,"punctuated_word":"Michelle.","sentiment":"neutral","sentiment_score":0.28280264139175415},{"word":"this","start":46.045,"end":46.284996,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.28936320543289185},{"word":"is","start":46.284996,"end":46.445,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2720532715320587},{"word":"rob","start":46.445,"end":46.844997,"confidence":0.8095703,"punctuated_word":"Rob","sentiment":"neutral","sentiment_score":0.2776561379432678},{"word":"with","start":46.844997,"end":47.085,"confidence":0.9951172,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.21191005408763883},{"word":"techcom","start":47.085,"end":47.585,"confidence":0.70410156,"punctuated_word":"Techcom.","sentiment":"neutral","sentiment_score":0.22973588109016416},{"word":"how","start":47.644997,"end":47.725,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2241841107606888},{"word":"are","start":47.725,"end":47.885,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.18575063347816467},{"word":"you","start":47.885,"end":48.385,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.21136820316314697},{"word":"that's","start":50.524998,"end":50.88,"confidence":0.99316406,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.69755619764328},{"word":"great","start":51.04,"end":51.36,"confidence":0.9604492,"punctuated_word":"great.","sentiment":"positive","sentiment_score":0.7521884441375732},{"word":"i'm","start":51.36,"end":51.86,"confidence":0.6744385,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.6820753812789917},{"word":"doing","start":52.0,"end":52.4,"confidence":0.7324219,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.6605697274208069},{"word":"good","start":52.4,"end":52.8,"confidence":0.97802734,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5933116674423218},{"word":"michelle","start":52.8,"end":53.3,"confidence":0.8996582,"punctuated_word":"Michelle,","sentiment":"neutral","sentiment_score":0.10343307256698608},{"word":"actually","start":53.84,"end":54.32,"confidence":0.91845703,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":0.06237105280160904},{"word":"i","start":54.32,"end":54.4,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04115162044763565},{"word":"was","start":54.4,"end":54.64,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.034595780074596405},{"word":"just","start":54.64,"end":55.14,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04170536622405052},{"word":"giving","start":55.52,"end":55.84,"confidence":0.8989258,"punctuated_word":"giving","sentiment":"neutral","sentiment_score":0.026661328971385956},{"word":"you","start":55.84,"end":56.08,"confidence":0.9135742,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0186343751847744},{"word":"a","start":56.08,"end":56.16,"confidence":0.98535156,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.026573020964860916},{"word":"call","start":56.16,"end":56.56,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.024689409881830215},{"word":"regarding","start":56.56,"end":57.04,"confidence":1.0,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.024217452853918076},{"word":"a","start":57.04,"end":57.28,"confidence":0.9819336,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.046108782291412354},{"word":"customer","start":57.28,"end":57.78,"confidence":1.0,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":0.028894254937767982},{"word":"inquiry","start":57.84,"end":58.34,"confidence":0.99902344,"punctuated_word":"inquiry","sentiment":"neutral","sentiment_score":0.021266471594572067},{"word":"for","start":58.64,"end":58.88,"confidence":0.9448242,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.020296446979045868},{"word":"an","start":58.88,"end":59.120003,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.028688877820968628},{"word":"adobe","start":59.120003,"end":59.52,"confidence":0.39868164,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.028110437095165253},{"word":"license","start":59.52,"end":60.02,"confidence":0.9902344,"punctuated_word":"license.","sentiment":"neutral","sentiment_score":0.02515445277094841},{"word":"yep","start":74.015,"end":74.515,"confidence":0.81274414,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.015832990407943726},{"word":"yep","start":74.575,"end":75.05499,"confidence":0.95458984,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.018628913909196857},{"word":"we","start":75.05499,"end":75.295,"confidence":0.97802734,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.022890891879796985},{"word":"got","start":75.295,"end":75.454994,"confidence":0.9448242,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.0260305218398571},{"word":"an","start":75.454994,"end":75.695,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.014860369265079498},{"word":"account","start":75.695,"end":76.195,"confidence":0.9975586,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":0.017256662249565125},{"word":"363458","start":78.575,"end":80.55,"confidence":0.9995931,"punctuated_word":"363458.","sentiment":"neutral","sentiment_score":0.005123751237988472},{"word":"perfect","start":82.47,"end":82.97,"confidence":0.88427734,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.06141400337219238},{"word":"yep","start":85.670006,"end":86.170006,"confidence":0.99658203,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.022882789373397827},{"word":"wrong","start":93.19,"end":93.69,"confidence":0.85498047,"punctuated_word":"Wrong.","sentiment":"neutral","sentiment_score":-0.0838034376502037},{"word":"thanks","start":99.225,"end":99.725,"confidence":0.6248779,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.17351913452148438},{"word":"sorry","start":150.545,"end":150.94499,"confidence":0.7697754,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.0811728835105896},{"word":"you","start":150.94499,"end":151.185,"confidence":0.9980469,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.14423471689224243},{"word":"just","start":151.185,"end":151.665,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.12985937297344208},{"word":"broke","start":151.665,"end":151.985,"confidence":0.9951172,"punctuated_word":"broke","sentiment":"neutral","sentiment_score":-0.11973622441291808},{"word":"up","start":151.985,"end":152.22499,"confidence":0.9975586,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.14430037140846252},{"word":"who's","start":152.22499,"end":152.545,"confidence":0.9970703,"punctuated_word":"Who's","sentiment":"neutral","sentiment_score":-0.08262699097394943},{"word":"speaking","start":152.545,"end":153.045,"confidence":1.0,"punctuated_word":"speaking?","sentiment":"neutral","sentiment_score":-0.06197109818458557},{"word":"yep","start":157.185,"end":157.50499,"confidence":0.99560547,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0012443389277905226},{"word":"i","start":157.50499,"end":157.58499,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0015926118940114975},{"word":"can","start":157.58499,"end":157.745,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0017394833266735077},{"word":"hear","start":157.745,"end":157.985,"confidence":0.9716797,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.000314982607960701},{"word":"you","start":157.985,"end":158.14499,"confidence":0.78515625,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.009369200095534325},{"word":"mate","start":158.14499,"end":158.61,"confidence":0.6838379,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.019108504056930545},{"word":"how","start":158.69,"end":158.85,"confidence":0.99902344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.030400056391954425},{"word":"are","start":158.85,"end":159.01,"confidence":0.99121094,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.02604793943464756},{"word":"you","start":159.01,"end":159.51,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.026752131059765816},{"word":"thanks","start":164.29,"end":164.53,"confidence":0.6147461,"punctuated_word":"Thanks","sentiment":"neutral","sentiment_score":0.28693535923957825},{"word":"for","start":164.53,"end":164.69,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.25749891996383667},{"word":"asking","start":164.69,"end":165.19,"confidence":0.9975586,"punctuated_word":"asking.","sentiment":"neutral","sentiment_score":0.23774319887161255},{"word":"matt","start":165.57,"end":165.89,"confidence":0.8696289,"punctuated_word":"Matt,","sentiment":"neutral","sentiment_score":0.022056668996810913},{"word":"actually","start":165.89,"end":166.29,"confidence":0.967041,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":0.028738465160131454},{"word":"the","start":166.29,"end":166.37,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02017737738788128},{"word":"reason","start":166.37,"end":166.69,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.021469853818416595},{"word":"i","start":166.69,"end":166.77,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.017215486615896225},{"word":"was","start":166.77,"end":166.93,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0070925503969192505},{"word":"giving","start":166.93,"end":167.17,"confidence":0.9980469,"punctuated_word":"giving","sentiment":"neutral","sentiment_score":0.018106747418642044},{"word":"you","start":167.17,"end":167.25,"confidence":0.56396484,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02713830955326557},{"word":"a","start":167.25,"end":167.33,"confidence":0.9614258,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.026298364624381065},{"word":"call","start":167.33,"end":167.57,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.028417490422725677},{"word":"is","start":167.57,"end":167.81,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.018652044236660004},{"word":"we","start":167.81,"end":167.97,"confidence":0.93603516,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.021758221089839935},{"word":"got","start":167.97,"end":168.21,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.012881945818662643},{"word":"one","start":168.21,"end":168.53,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.022843779996037483},{"word":"customer","start":168.53,"end":169.03,"confidence":0.8630371,"punctuated_word":"customer,","sentiment":"neutral","sentiment_score":0.01930038258433342},{"word":"and","start":169.49,"end":169.73,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.01425711065530777},{"word":"he","start":169.73,"end":169.97,"confidence":1.0,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.02000267431139946},{"word":"was","start":169.97,"end":170.21,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.014715490862727163},{"word":"after","start":170.21,"end":170.71,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.02199613116681576},{"word":"adobe","start":170.93,"end":171.43,"confidence":0.7949219,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.02018065005540848},{"word":"coldfusion","start":171.57,"end":172.07,"confidence":0.87125653,"punctuated_word":"ColdFusion","sentiment":"neutral","sentiment_score":0.034278370440006256},{"word":"enterprise","start":172.69,"end":173.19,"confidence":0.8017578,"punctuated_word":"Enterprise","sentiment":"neutral","sentiment_score":0.020121879875659943},{"word":"core","start":173.49,"end":173.81,"confidence":0.6347656,"punctuated_word":"core","sentiment":"neutral","sentiment_score":0.016173161566257477},{"word":"government","start":173.81,"end":174.31,"confidence":0.9951172,"punctuated_word":"government.","sentiment":"neutral","sentiment_score":0.03836159408092499},{"word":"yep","start":179.03499,"end":179.53499,"confidence":0.9951172,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0462191216647625},{"word":"i","start":179.83499,"end":180.075,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.031306102871894836},{"word":"have","start":180.075,"end":180.575,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.030588585883378983},{"word":"a","start":180.635,"end":180.795,"confidence":0.5683594,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03842867910861969},{"word":"sku","start":180.795,"end":181.19499,"confidence":0.888916,"punctuated_word":"SKU","sentiment":"neutral","sentiment_score":0.03480643779039383},{"word":"as","start":181.19499,"end":181.435,"confidence":0.99316406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.046035684645175934},{"word":"well","start":181.435,"end":181.75499,"confidence":0.84472656,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.039534054696559906},{"word":"if","start":181.75499,"end":181.915,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.03664751350879669},{"word":"you","start":181.915,"end":182.075,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02661874517798424},{"word":"want","start":182.075,"end":182.47499,"confidence":0.98583984,"punctuated_word":"want,","sentiment":"neutral","sentiment_score":0.030499495565891262},{"word":"i","start":182.47499,"end":182.635,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03628254681825638},{"word":"can","start":182.635,"end":182.875,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.029177680611610413},{"word":"yep","start":183.11499,"end":183.61499,"confidence":0.94628906,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.02441616728901863},{"word":"yep","start":195.29001,"end":195.79001,"confidence":0.9562988,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.00788103137165308},{"word":"we","start":195.85,"end":196.17001,"confidence":0.9838867,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.007381891831755638},{"word":"are","start":196.17001,"end":196.57,"confidence":0.9941406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0038149170577526097},{"word":"a","start":196.57,"end":196.65001,"confidence":0.6743164,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0056812092661857605},{"word":"a","start":196.65001,"end":196.73001,"confidence":0.19567871,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.008144743740558624},{"word":"a","start":196.73001,"end":196.81001,"confidence":0.21875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.00891108438372612},{"word":"partner","start":196.81001,"end":197.31001,"confidence":0.4753418,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.01695774495601654},{"word":"as","start":197.45001,"end":197.69,"confidence":0.99609375,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.009746994823217392},{"word":"well","start":197.69,"end":198.19,"confidence":0.9941406,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.001048332080245018},{"word":"yep","start":202.985,"end":203.30501,"confidence":0.9616699,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.007875068113207817},{"word":"with","start":203.30501,"end":203.80501,"confidence":0.9741211,"punctuated_word":"With","sentiment":"neutral","sentiment_score":0.0175345279276371},{"word":"the","start":204.265,"end":204.425,"confidence":0.2076416,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.016482388600707054},{"word":"data","start":204.425,"end":204.905,"confidence":0.5644531,"punctuated_word":"data.","sentiment":"neutral","sentiment_score":0.015287300571799278},{"word":"right","start":204.905,"end":205.405,"confidence":0.99365234,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.0232992023229599},{"word":"yep","start":208.18501,"end":208.68501,"confidence":0.9260254,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04470653086900711},{"word":"i","start":215.96,"end":216.12001,"confidence":0.875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.020889807492494583},{"word":"have","start":216.12001,"end":216.44,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.004722077399492264},{"word":"already","start":216.44,"end":216.76001,"confidence":0.99902344,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.03016720712184906},{"word":"registered","start":216.76001,"end":217.16,"confidence":0.95336914,"punctuated_word":"registered.","sentiment":"neutral","sentiment_score":0.00457761250436306},{"word":"we","start":217.16,"end":217.32,"confidence":0.9838867,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.016259804368019104},{"word":"have","start":217.32,"end":217.48001,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02709817700088024},{"word":"an","start":217.48001,"end":217.56001,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.0344531312584877},{"word":"account","start":217.56001,"end":217.88,"confidence":1.0,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.05660554766654968},{"word":"with","start":217.88,"end":218.04001,"confidence":0.99609375,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.052524447441101074},{"word":"decoded","start":218.04001,"end":218.54001,"confidence":0.77685547,"punctuated_word":"Decoded.","sentiment":"neutral","sentiment_score":0.04057522863149643},{"word":"it's","start":219.08,"end":219.48001,"confidence":0.9770508,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.022016091272234917},{"word":"363458","start":219.48001,"end":221.34001,"confidence":0.94331867,"punctuated_word":"363458.","sentiment":"neutral","sentiment_score":0.016646789386868477},{"word":"for","start":224.68001,"end":225.135,"confidence":0.5908203,"punctuated_word":"For","sentiment":"neutral","sentiment_score":-0.009464744478464128},{"word":"adobe","start":225.455,"end":225.775,"confidence":0.72753906,"punctuated_word":"Adobe,","sentiment":"neutral","sentiment_score":0.0018123406916856768},{"word":"yes","start":225.775,"end":226.095,"confidence":0.49389648,"punctuated_word":"yes,","sentiment":"neutral","sentiment_score":0.02111101895570755},{"word":"sir","start":226.095,"end":226.495,"confidence":0.97265625,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.012834648601710796},{"word":"16","start":226.495,"end":227.39499,"confidence":0.81378174,"punctuated_word":"16.","sentiment":"neutral","sentiment_score":0.00928726512938738},{"word":"yep","start":235.45499,"end":235.95499,"confidence":0.9250488,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.012984382919967176},{"word":"okay","start":245.70999,"end":246.20999,"confidence":0.78686523,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.02321814745664597},{"word":"so","start":251.015,"end":251.255,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.007954195141792297},{"word":"how","start":251.255,"end":251.415,"confidence":0.99121094,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.007716050371527672},{"word":"do","start":251.415,"end":251.735,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.011302651837468147},{"word":"i","start":251.735,"end":251.895,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0029065385460853577},{"word":"need","start":251.895,"end":252.055,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.005149319767951965},{"word":"to","start":252.055,"end":252.295,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.006870148703455925},{"word":"register","start":252.295,"end":252.69499,"confidence":0.99609375,"punctuated_word":"register","sentiment":"neutral","sentiment_score":-0.005716577172279358},{"word":"for","start":252.69499,"end":253.015,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.008664269000291824},{"word":"adobe","start":253.015,"end":253.515,"confidence":0.8967285,"punctuated_word":"Adobe?","sentiment":"neutral","sentiment_score":-0.013151293620467186},{"word":"yep","start":259.975,"end":260.375,"confidence":0.99365234,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06212915480136871},{"word":"i","start":260.375,"end":260.535,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.053408123552799225},{"word":"want","start":260.535,"end":260.855,"confidence":0.82714844,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.04728260263800621},{"word":"your","start":260.855,"end":261.01498,"confidence":0.79248047,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0536307767033577},{"word":"account","start":261.01498,"end":261.51498,"confidence":0.9970703,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":0.06818470358848572},{"word":"subscription","start":266.59,"end":267.09,"confidence":0.7089844,"punctuated_word":"Subscription.","sentiment":"neutral","sentiment_score":0.008706949651241302},{"word":"app","start":268.99,"end":269.31,"confidence":0.11090088,"punctuated_word":"App","sentiment":"neutral","sentiment_score":0.029170390218496323},{"word":"marketplace","start":269.31,"end":269.81,"confidence":0.7404785,"punctuated_word":"marketplace.","sentiment":"neutral","sentiment_score":0.024115316569805145},{"word":"adobe","start":283.725,"end":284.20502,"confidence":0.20251465,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.0053445715457201},{"word":"vip","start":284.20502,"end":284.70502,"confidence":0.88183594,"punctuated_word":"VIP","sentiment":"neutral","sentiment_score":0.012887248769402504},{"word":"marketplace","start":284.92502,"end":285.42502,"confidence":0.75,"punctuated_word":"Marketplace","sentiment":"neutral","sentiment_score":0.027687815949320793},{"word":"reseller","start":285.725,"end":286.225,"confidence":0.9746094,"punctuated_word":"reseller","sentiment":"neutral","sentiment_score":0.010874643921852112},{"word":"account","start":286.285,"end":286.785,"confidence":0.9782715,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":0.04313722252845764},{"word":"okay","start":288.285,"end":288.785,"confidence":0.645874,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0456572026014328},{"word":"okay","start":293.165,"end":293.665,"confidence":0.83374023,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.027503250166773796},{"word":"address","start":294.98,"end":295.3,"confidence":0.99609375,"punctuated_word":"Address","sentiment":"neutral","sentiment_score":0.021514197811484337},{"word":"is","start":295.3,"end":295.62,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04835668206214905},{"word":"correct","start":295.62,"end":296.12,"confidence":0.97875977,"punctuated_word":"correct.","sentiment":"neutral","sentiment_score":0.03525562584400177},{"word":"yep","start":303.14,"end":303.3,"confidence":0.74731445,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03592681884765625},{"word":"sending","start":303.3,"end":303.8,"confidence":0.9941406,"punctuated_word":"Sending","sentiment":"neutral","sentiment_score":0.010870425030589104},{"word":"through","start":304.1,"end":304.6,"confidence":0.9641113,"punctuated_word":"through.","sentiment":"neutral","sentiment_score":0.018539046868681908},{"word":"please","start":308.02,"end":308.52,"confidence":0.9951172,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.009533867239952087},{"word":"download","start":308.66,"end":309.16,"confidence":0.9980469,"punctuated_word":"download","sentiment":"neutral","sentiment_score":0.009566277265548706},{"word":"and","start":310.26498,"end":310.585,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.00953962653875351},{"word":"review","start":310.585,"end":310.905,"confidence":0.9790039,"punctuated_word":"review","sentiment":"neutral","sentiment_score":0.002869024872779846},{"word":"the","start":310.905,"end":311.06497,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.002194315195083618},{"word":"v","start":311.06497,"end":311.38498,"confidence":0.7607422,"punctuated_word":"v","sentiment":"neutral","sentiment_score":0.01400403119623661},{"word":"vip","start":311.54498,"end":312.04498,"confidence":0.98095703,"punctuated_word":"VIP","sentiment":"neutral","sentiment_score":0.01232130452990532},{"word":"marketplace","start":312.10498,"end":312.60498,"confidence":0.6201172,"punctuated_word":"marketplace","sentiment":"neutral","sentiment_score":0.04767918959259987},{"word":"terms","start":312.82498,"end":313.06497,"confidence":0.9873047,"punctuated_word":"terms","sentiment":"neutral","sentiment_score":0.016742587089538574},{"word":"and","start":313.06497,"end":313.305,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011479929089546204},{"word":"conditions","start":313.305,"end":313.805,"confidence":0.9921875,"punctuated_word":"conditions","sentiment":"neutral","sentiment_score":-0.00924747809767723},{"word":"before","start":313.865,"end":314.26498,"confidence":0.99902344,"punctuated_word":"before","sentiment":"neutral","sentiment_score":-0.04719778895378113},{"word":"accepting","start":314.26498,"end":314.76498,"confidence":0.99560547,"punctuated_word":"accepting.","sentiment":"neutral","sentiment_score":-0.004013687372207642},{"word":"okay","start":315.78497,"end":316.28497,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04984337463974953},{"word":"alright","start":318.425,"end":318.925,"confidence":0.9904785,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.05518108606338501},{"word":"and","start":321.06497,"end":321.56497,"confidence":0.5595703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.017963452264666557},{"word":"check","start":321.705,"end":322.205,"confidence":0.5029297,"punctuated_word":"check.","sentiment":"neutral","sentiment_score":0.015531633980572224},{"word":"i","start":323.305,"end":323.465,"confidence":0.93115234,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004333216696977615},{"word":"need","start":323.465,"end":323.705,"confidence":0.9941406,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.0003223419189453125},{"word":"to","start":323.705,"end":324.10498,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0035819336771965027},{"word":"create","start":324.10498,"end":324.60498,"confidence":0.72924805,"punctuated_word":"create.","sentiment":"neutral","sentiment_score":0.0066192857921123505},{"word":"yep","start":325.06497,"end":325.56497,"confidence":0.86938477,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04465538263320923},{"word":"oh","start":328.74,"end":329.24,"confidence":0.79418945,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.10642214119434357},{"word":"done","start":332.82,"end":333.32,"confidence":0.907959,"punctuated_word":"done.","sentiment":"neutral","sentiment_score":0.14834672212600708},{"word":"yep","start":333.78,"end":334.28,"confidence":0.99609375,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.26520323753356934},{"word":"bring","start":347.865,"end":348.265,"confidence":0.4116211,"punctuated_word":"Bring","sentiment":"neutral","sentiment_score":0.029122699052095413},{"word":"back","start":348.265,"end":348.765,"confidence":0.7373047,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.05290219560265541},{"word":"going","start":348.905,"end":349.305,"confidence":0.5810547,"punctuated_word":"Going","sentiment":"neutral","sentiment_score":0.04375314712524414},{"word":"to","start":349.305,"end":349.465,"confidence":0.9199219,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03942893445491791},{"word":"subscription","start":349.465,"end":349.965,"confidence":0.8027344,"punctuated_word":"subscription.","sentiment":"neutral","sentiment_score":0.035132817924022675},{"word":"active","start":351.13998,"end":351.63998,"confidence":0.9716797,"punctuated_word":"Active","sentiment":"neutral","sentiment_score":0.0742141604423523},{"word":"subscription","start":351.78,"end":352.28,"confidence":0.89038086,"punctuated_word":"subscription.","sentiment":"neutral","sentiment_score":0.0539805069565773},{"word":"i","start":352.41998,"end":352.65997,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07755716145038605},{"word":"do","start":352.65997,"end":352.81998,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.09091895818710329},{"word":"have","start":352.81998,"end":353.13998,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0642322450876236},{"word":"adobe","start":353.13998,"end":353.63998,"confidence":0.99560547,"punctuated_word":"Adobe.","sentiment":"neutral","sentiment_score":0.046075381338596344},{"word":"yep","start":354.58,"end":355.08,"confidence":0.99853516,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0648994892835617},{"word":"click","start":356.65997,"end":357.15997,"confidence":0.8898926,"punctuated_word":"Click.","sentiment":"neutral","sentiment_score":0.042874403297901154},{"word":"yep","start":367.16498,"end":367.405,"confidence":0.94384766,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03673633188009262},{"word":"it's","start":367.405,"end":367.645,"confidence":0.9975586,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.020882029086351395},{"word":"a","start":367.645,"end":367.805,"confidence":0.9863281,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03196825832128525},{"word":"co","start":367.805,"end":368.125,"confidence":0.75439453,"punctuated_word":"co","sentiment":"neutral","sentiment_score":0.03380575031042099},{"word":"government","start":368.125,"end":368.625,"confidence":0.8701172,"punctuated_word":"government.","sentiment":"neutral","sentiment_score":0.046460360288619995},{"word":"it's","start":370.285,"end":370.525,"confidence":0.97680664,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.025502150878310204},{"word":"an","start":370.525,"end":370.76498,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.025032561272382736},{"word":"organization","start":370.76498,"end":371.26498,"confidence":1.0,"punctuated_word":"organization","sentiment":"neutral","sentiment_score":0.02123156376183033},{"word":"looking","start":371.565,"end":371.88498,"confidence":0.99609375,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.029340431094169617},{"word":"for","start":371.88498,"end":372.38498,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.031019482761621475},{"word":"the","start":372.44498,"end":372.76498,"confidence":0.9404297,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.030320020392537117},{"word":"license","start":372.76498,"end":373.26498,"confidence":0.9577637,"punctuated_word":"license.","sentiment":"neutral","sentiment_score":0.030789200216531754},{"word":"yep","start":376.925,"end":377.32498,"confidence":0.99365234,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.013965142890810966},{"word":"government","start":377.32498,"end":377.82498,"confidence":0.9975586,"punctuated_word":"Government.","sentiment":"neutral","sentiment_score":0.01872503012418747},{"word":"yep","start":387.84,"end":388.16,"confidence":0.9975586,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06423649191856384},{"word":"i","start":388.16,"end":388.32,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08609310537576675},{"word":"can","start":388.32,"end":388.82,"confidence":0.9970703,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.07081833481788635},{"word":"manage","start":392.48,"end":392.98,"confidence":0.9980469,"punctuated_word":"Manage.","sentiment":"neutral","sentiment_score":0.03438354283571243},{"word":"purchase","start":401.405,"end":401.905,"confidence":0.9892578,"punctuated_word":"Purchase","sentiment":"neutral","sentiment_score":0.02845165692269802},{"word":"new","start":402.76498,"end":403.085,"confidence":0.8310547,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.04857916384935379},{"word":"product","start":403.085,"end":403.585,"confidence":0.99121094,"punctuated_word":"product.","sentiment":"neutral","sentiment_score":0.04042074456810951},{"word":"i","start":403.645,"end":403.805,"confidence":0.9838867,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0167664997279644},{"word":"just","start":403.805,"end":404.04498,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0051019079983234406},{"word":"wanted","start":404.04498,"end":404.365,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.00003548339009284973},{"word":"to","start":404.365,"end":404.445,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01467178575694561},{"word":"know","start":404.445,"end":404.685,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.008775539696216583},{"word":"about","start":404.685,"end":404.925,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.013488110154867172},{"word":"the","start":404.925,"end":405.085,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.005155548453330994},{"word":"pricing","start":405.085,"end":405.565,"confidence":1.0,"punctuated_word":"pricing","sentiment":"neutral","sentiment_score":0.01353808306157589},{"word":"and","start":405.565,"end":405.805,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0029477328062057495},{"word":"all","start":405.805,"end":406.205,"confidence":0.95751953,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.008205254562199116},{"word":"okay","start":406.205,"end":406.705,"confidence":0.93774414,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.02443225495517254},{"word":"uh-huh","start":411.15,"end":411.22998,"confidence":0.9060547,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":-0.13554520905017853},{"word":"okay","start":411.22998,"end":411.72998,"confidence":0.8725586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.002583138644695282},{"word":"okay","start":413.22998,"end":413.72998,"confidence":0.99316406,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04458874836564064},{"word":"bold","start":418.34998,"end":418.66998,"confidence":0.21374512,"punctuated_word":"Bold","sentiment":"neutral","sentiment_score":0.11546005308628082},{"word":"fusion","start":418.66998,"end":419.16998,"confidence":0.57299805,"punctuated_word":"Fusion.","sentiment":"neutral","sentiment_score":0.1396992802619934},{"word":"perfect","start":419.31,"end":419.81,"confidence":0.9995117,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.34563612937927246},{"word":"yes","start":423.715,"end":424.19498,"confidence":0.9382324,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04704335704445839},{"word":"one","start":424.19498,"end":424.435,"confidence":0.99902344,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.021090619266033173},{"word":"second","start":424.435,"end":424.935,"confidence":0.9970703,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":0.026869993656873703},{"word":"it's","start":425.31497,"end":425.715,"confidence":0.9692383,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.030533917248249057},{"word":"a","start":425.715,"end":425.875,"confidence":0.8959961,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03020258992910385},{"word":"core","start":425.875,"end":426.19498,"confidence":0.63183594,"punctuated_word":"Core","sentiment":"neutral","sentiment_score":0.028942782431840897},{"word":"fusion","start":426.19498,"end":426.69498,"confidence":0.97265625,"punctuated_word":"Fusion","sentiment":"neutral","sentiment_score":0.04212246090173721},{"word":"eferol","start":427.235,"end":427.735,"confidence":0.4086914,"punctuated_word":"Eferol","sentiment":"neutral","sentiment_score":0.029433321207761765},{"word":"o","start":428.115,"end":428.435,"confidence":0.53271484,"punctuated_word":"o","sentiment":"neutral","sentiment_score":0.017775151878595352},{"word":"i","start":428.435,"end":428.835,"confidence":0.93115234,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.017676131799817085},{"word":"eight","start":428.835,"end":429.155,"confidence":0.90722656,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.014036472886800766},{"word":"core","start":429.155,"end":429.395,"confidence":0.890625,"punctuated_word":"core","sentiment":"neutral","sentiment_score":0.010579518973827362},{"word":"government","start":429.395,"end":429.895,"confidence":0.99365234,"punctuated_word":"government.","sentiment":"neutral","sentiment_score":0.028521575033664703},{"word":"eferol","start":433.955,"end":434.455,"confidence":0.7785034,"punctuated_word":"Eferol.","sentiment":"neutral","sentiment_score":0.01816917397081852},{"word":"the","start":434.92,"end":435.16,"confidence":0.6035156,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.01660747639834881},{"word":"second","start":435.16,"end":435.40002,"confidence":0.98291016,"punctuated_word":"second","sentiment":"neutral","sentiment_score":0.02062024362385273},{"word":"one","start":435.40002,"end":435.64,"confidence":0.94555664,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.01304415799677372},{"word":"i","start":435.64,"end":435.80002,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.009883899241685867},{"word":"believe","start":435.80002,"end":436.30002,"confidence":0.99365234,"punctuated_word":"believe.","sentiment":"neutral","sentiment_score":0.011089995503425598},{"word":"cold","start":437.80002,"end":438.12,"confidence":0.42236328,"punctuated_word":"Cold","sentiment":"neutral","sentiment_score":0.006326321512460709},{"word":"fusion","start":438.12,"end":438.62,"confidence":0.7421875,"punctuated_word":"fusion.","sentiment":"neutral","sentiment_score":0.006849691271781921},{"word":"mhmm","start":438.84,"end":439.34,"confidence":0.99731445,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.012583200819790363},{"word":"three","start":439.96002,"end":440.28,"confidence":0.9921875,"punctuated_word":"Three","sentiment":"neutral","sentiment_score":0.008620843291282654},{"word":"three","start":440.28,"end":440.52002,"confidence":0.71240234,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.007978234440088272},{"word":"units","start":440.52002,"end":441.02002,"confidence":0.99316406,"punctuated_word":"units.","sentiment":"neutral","sentiment_score":0.011236438527703283},{"word":"one","start":448.12,"end":448.44,"confidence":0.45263672,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.006347401067614555},{"word":"sec","start":448.44,"end":448.76,"confidence":0.53063965,"punctuated_word":"sec.","sentiment":"neutral","sentiment_score":0.010943640023469923},{"word":"one","start":448.76,"end":449.08002,"confidence":0.86865234,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.006309423595666885},{"word":"sec","start":449.08002,"end":449.48,"confidence":0.9819336,"punctuated_word":"sec.","sentiment":"neutral","sentiment_score":0.01700359582901001},{"word":"alright","start":449.48,"end":449.98,"confidence":0.59155273,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.02467697113752365},{"word":"add","start":452.935,"end":453.435,"confidence":0.640625,"punctuated_word":"Add","sentiment":"neutral","sentiment_score":0.012104537338018416},{"word":"eight","start":454.775,"end":455.175,"confidence":0.6557617,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.00998722855001688},{"word":"eight","start":455.175,"end":455.415,"confidence":0.21691895,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.01255564671009779},{"word":"core","start":455.415,"end":455.915,"confidence":0.7727051,"punctuated_word":"core.","sentiment":"neutral","sentiment_score":0.02532535418868065},{"word":"yep","start":455.975,"end":456.475,"confidence":0.93725586,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.030760696157813072},{"word":"o","start":457.175,"end":457.335,"confidence":0.7729492,"punctuated_word":"O","sentiment":"neutral","sentiment_score":0.015803245827555656},{"word":"l","start":457.335,"end":457.575,"confidence":0.9970703,"punctuated_word":"l","sentiment":"neutral","sentiment_score":0.0142263974994421},{"word":"eight","start":457.575,"end":457.895,"confidence":0.984375,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.017056534066796303},{"word":"core","start":457.895,"end":458.395,"confidence":0.97314453,"punctuated_word":"core.","sentiment":"neutral","sentiment_score":0.02099480852484703},{"word":"three","start":461.735,"end":462.235,"confidence":0.9472656,"punctuated_word":"Three.","sentiment":"neutral","sentiment_score":0.019803041592240337},{"word":"add","start":462.535,"end":463.035,"confidence":0.7216797,"punctuated_word":"Add.","sentiment":"neutral","sentiment_score":0.029067836701869965},{"word":"add","start":465.99,"end":466.49,"confidence":0.99560547,"punctuated_word":"Add.","sentiment":"neutral","sentiment_score":0.028287608176469803},{"word":"okay","start":473.18997,"end":473.68997,"confidence":1.0,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04812651127576828},{"word":"yep","start":474.55,"end":474.94998,"confidence":0.75024414,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.042894940823316574},{"word":"unit","start":474.94998,"end":475.27,"confidence":0.93847656,"punctuated_word":"Unit","sentiment":"neutral","sentiment_score":0.04239556938409805},{"word":"price","start":475.27,"end":475.50998,"confidence":0.7402344,"punctuated_word":"price,","sentiment":"neutral","sentiment_score":0.03717915713787079},{"word":"i","start":475.50998,"end":475.59,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06094098836183548},{"word":"can","start":475.59,"end":475.83,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.056216757744550705},{"word":"see","start":475.83,"end":475.99,"confidence":0.56689453,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.04637406766414642},{"word":"is","start":475.99,"end":476.22998,"confidence":0.54589844,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03391923010349274},{"word":"3,370","start":476.22998,"end":478.00998,"confidence":0.9991048,"punctuated_word":"3,370.","sentiment":"neutral","sentiment_score":0.04528633505105972},{"word":"continue","start":482.075,"end":482.475,"confidence":0.89819336,"punctuated_word":"Continue.","sentiment":"neutral","sentiment_score":0.15221843123435974},{"word":"continue","start":482.475,"end":482.975,"confidence":0.99316406,"punctuated_word":"Continue.","sentiment":"neutral","sentiment_score":0.1326008141040802},{"word":"okay","start":483.035,"end":483.535,"confidence":0.99658203,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.19625087082386017},{"word":"thank","start":484.075,"end":484.315,"confidence":0.9291992,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6355879902839661},{"word":"you","start":484.315,"end":484.815,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5675050020217896},{"word":"download","start":487.115,"end":487.595,"confidence":0.6413574,"punctuated_word":"Download.","sentiment":"neutral","sentiment_score":0.10526088625192642},{"word":"mhmm","start":487.595,"end":488.095,"confidence":0.9700928,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.09815656393766405},{"word":"mhmm","start":492.79498,"end":493.29498,"confidence":0.9744873,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.07325805723667145},{"word":"alright","start":503.47,"end":503.87,"confidence":0.9489746,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.15454088151454926},{"word":"got","start":503.87,"end":504.19,"confidence":0.99316406,"punctuated_word":"Got","sentiment":"neutral","sentiment_score":0.15995891392230988},{"word":"you","start":504.19,"end":504.67,"confidence":0.9472656,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.11987708508968352},{"word":"and","start":504.67,"end":505.17,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08568844199180603},{"word":"if","start":506.215,"end":506.455,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.10028775036334991},{"word":"customer","start":506.455,"end":506.955,"confidence":0.9980469,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":0.11425508558750153},{"word":"agrees","start":507.095,"end":507.57498,"confidence":0.9277344,"punctuated_word":"agrees","sentiment":"neutral","sentiment_score":0.08313000202178955},{"word":"to","start":507.57498,"end":507.735,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06945395469665527},{"word":"proceed","start":507.735,"end":508.235,"confidence":0.9501953,"punctuated_word":"proceed,","sentiment":"neutral","sentiment_score":0.06870386749505997},{"word":"so","start":508.29498,"end":508.455,"confidence":0.9980469,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.013759195804595947},{"word":"is","start":508.455,"end":508.615,"confidence":0.9863281,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0019617192447185516},{"word":"there","start":508.615,"end":508.85498,"confidence":1.0,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.008054375648498535},{"word":"anything","start":508.85498,"end":509.35498,"confidence":0.9790039,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":0.013309434056282043},{"word":"we","start":509.735,"end":509.895,"confidence":0.83984375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.01348111405968666},{"word":"need","start":509.895,"end":510.055,"confidence":0.9980469,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.019893288612365723},{"word":"to","start":510.055,"end":510.215,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.000535961240530014},{"word":"do","start":510.215,"end":510.375,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.0039326101541519165},{"word":"or","start":510.375,"end":510.695,"confidence":0.66748047,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.011925913393497469},{"word":"directly","start":510.695,"end":511.175,"confidence":0.96875,"punctuated_word":"directly","sentiment":"neutral","sentiment_score":-0.017607420682907104},{"word":"we","start":511.175,"end":511.255,"confidence":0.86865234,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.00190720334649086},{"word":"can","start":511.255,"end":511.495,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.005442347377538681},{"word":"purchase","start":511.495,"end":511.995,"confidence":0.9951172,"punctuated_word":"purchase?","sentiment":"neutral","sentiment_score":-0.022541716694831848},{"word":"nope","start":522.06,"end":522.56,"confidence":0.96875,"punctuated_word":"Nope.","sentiment":"neutral","sentiment_score":-0.20111533999443057},{"word":"yeah","start":526.62,"end":527.12,"confidence":0.7775879,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0059608109295368195},{"word":"mhmm","start":538.555,"end":539.055,"confidence":0.88391113,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.005687311291694641},{"word":"okay","start":556.88995,"end":557.38995,"confidence":0.9797363,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.019135478883981705},{"word":"yep","start":569.705,"end":570.205,"confidence":0.9914551,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.049906786531209946},{"word":"mhmm","start":586.105,"end":586.605,"confidence":0.8711548,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.07109159231185913},{"word":"and","start":608.38995,"end":608.88995,"confidence":0.63964844,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.002603882923722267},{"word":"he","start":609.35,"end":609.58997,"confidence":0.6767578,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.006888505071401596},{"word":"has","start":609.58997,"end":609.82996,"confidence":0.9116211,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.01132320985198021},{"word":"raised","start":609.82996,"end":610.23,"confidence":0.9316406,"punctuated_word":"raised","sentiment":"neutral","sentiment_score":0.002253694459795952},{"word":"one","start":610.23,"end":610.47,"confidence":0.9970703,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.000981966033577919},{"word":"question","start":610.47,"end":610.97,"confidence":0.76416016,"punctuated_word":"question,","sentiment":"neutral","sentiment_score":-0.006417465396225452},{"word":"the","start":613.11,"end":613.26996,"confidence":0.9667969,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01301445998251438},{"word":"customer","start":613.26996,"end":613.76996,"confidence":0.8864746,"punctuated_word":"customer,","sentiment":"neutral","sentiment_score":-0.010941794142127035},{"word":"like","start":615.025,"end":615.34503,"confidence":0.9880371,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.01468481682240963},{"word":"under","start":615.34503,"end":615.84503,"confidence":0.99121094,"punctuated_word":"under","sentiment":"neutral","sentiment_score":-0.008102748543024063},{"word":"adopt's","start":615.98505,"end":616.48505,"confidence":0.6800944,"punctuated_word":"Adopt's","sentiment":"neutral","sentiment_score":0.0009647565893828868},{"word":"virtual","start":616.54504,"end":617.04504,"confidence":0.92333984,"punctuated_word":"virtual","sentiment":"neutral","sentiment_score":0.004331257194280624},{"word":"core","start":617.10504,"end":617.34503,"confidence":0.9921875,"punctuated_word":"core","sentiment":"neutral","sentiment_score":-0.0013740211725234983},{"word":"model","start":617.34503,"end":617.84503,"confidence":0.92944336,"punctuated_word":"model,","sentiment":"neutral","sentiment_score":-0.003794980235397816},{"word":"his","start":618.305,"end":618.625,"confidence":0.9526367,"punctuated_word":"his","sentiment":"neutral","sentiment_score":-0.016589567065238953},{"word":"understanding","start":618.625,"end":619.125,"confidence":1.0,"punctuated_word":"understanding","sentiment":"neutral","sentiment_score":-0.01515144668519497},{"word":"is","start":619.185,"end":619.34503,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01553752552717924},{"word":"that","start":619.34503,"end":619.745,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.004587572067975998},{"word":"a","start":619.745,"end":619.905,"confidence":0.9863281,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0017020208761096},{"word":"single","start":619.905,"end":620.405,"confidence":1.0,"punctuated_word":"single","sentiment":"neutral","sentiment_score":-0.0013374369591474533},{"word":"eight","start":620.465,"end":620.705,"confidence":0.96777344,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":-0.002344952896237374},{"word":"core","start":620.705,"end":621.025,"confidence":0.99121094,"punctuated_word":"core","sentiment":"neutral","sentiment_score":-0.008833451196551323},{"word":"enterprise","start":621.025,"end":621.525,"confidence":0.98291016,"punctuated_word":"enterprise","sentiment":"neutral","sentiment_score":-0.012401137501001358},{"word":"license","start":621.745,"end":622.245,"confidence":0.99609375,"punctuated_word":"license","sentiment":"neutral","sentiment_score":-0.005003400146961212},{"word":"covers","start":622.385,"end":622.865,"confidence":0.99121094,"punctuated_word":"covers","sentiment":"neutral","sentiment_score":-0.0007589515298604965},{"word":"one","start":622.865,"end":623.185,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.000815022736787796},{"word":"virtual","start":623.185,"end":623.585,"confidence":0.9633789,"punctuated_word":"virtual","sentiment":"neutral","sentiment_score":-0.006506249308586121},{"word":"machine","start":623.585,"end":624.085,"confidence":1.0,"punctuated_word":"machine","sentiment":"neutral","sentiment_score":-0.006169330328702927},{"word":"with","start":624.78503,"end":625.185,"confidence":0.9589844,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.004945321008563042},{"word":"up","start":625.185,"end":625.34503,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.00830329954624176},{"word":"to","start":625.34503,"end":625.505,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.014461662620306017},{"word":"eight","start":625.505,"end":625.905,"confidence":0.96240234,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":-0.00871365237981081},{"word":"two","start":625.905,"end":626.145,"confidence":0.31591797,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.012646242044866083},{"word":"cores","start":626.145,"end":626.625,"confidence":0.45361328,"punctuated_word":"cores","sentiment":"neutral","sentiment_score":-0.009975699707865717},{"word":"assigned","start":626.625,"end":627.125,"confidence":0.99316406,"punctuated_word":"assigned.","sentiment":"neutral","sentiment_score":-0.010347355157136915},{"word":"okay","start":635.67004,"end":636.17004,"confidence":0.9904785,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05940148606896401},{"word":"okay","start":636.55005,"end":637.05005,"confidence":0.9909668,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03235243633389473},{"word":"okay","start":643.625,"end":644.125,"confidence":0.9909668,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.050049133598804474},{"word":"and","start":644.26495,"end":644.58496,"confidence":0.9716797,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.04664255678653717},{"word":"is","start":644.58496,"end":644.745,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.036826957017183304},{"word":"that","start":644.745,"end":645.14496,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06789333373308182},{"word":"consistent","start":645.14496,"end":645.64496,"confidence":1.0,"punctuated_word":"consistent","sentiment":"neutral","sentiment_score":0.04122963175177574},{"word":"with","start":645.865,"end":646.105,"confidence":0.99609375,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06948741525411606},{"word":"how","start":646.105,"end":646.345,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.05818840861320496},{"word":"you","start":646.345,"end":646.58496,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05238162726163864},{"word":"would","start":646.58496,"end":646.82495,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.049867529422044754},{"word":"license","start":646.82495,"end":647.305,"confidence":0.9970703,"punctuated_word":"license","sentiment":"neutral","sentiment_score":0.04929284751415253},{"word":"three","start":647.305,"end":647.545,"confidence":0.99609375,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.020113613456487656},{"word":"virtual","start":647.545,"end":648.02496,"confidence":0.99316406,"punctuated_word":"virtual","sentiment":"neutral","sentiment_score":0.04353906959295273},{"word":"machine","start":648.02496,"end":648.52496,"confidence":0.93603516,"punctuated_word":"machine","sentiment":"neutral","sentiment_score":0.041988350450992584},{"word":"of","start":648.665,"end":649.065,"confidence":0.9838867,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.02870599739253521},{"word":"four","start":649.065,"end":649.38495,"confidence":0.9970703,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.022224055603146553},{"word":"course","start":649.38495,"end":649.88495,"confidence":0.81347656,"punctuated_word":"course","sentiment":"neutral","sentiment_score":0.024804478511214256},{"word":"each","start":649.945,"end":650.445,"confidence":0.8913574,"punctuated_word":"each?","sentiment":"neutral","sentiment_score":0.02024587243795395},{"word":"two","start":652.58496,"end":652.82495,"confidence":0.99609375,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.0037878751754760742},{"word":"production","start":652.82495,"end":653.305,"confidence":0.9633789,"punctuated_word":"production","sentiment":"neutral","sentiment_score":0.003093648701906204},{"word":"and","start":653.305,"end":653.46497,"confidence":0.42382812,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0012397225946187973},{"word":"one","start":653.46497,"end":653.70496,"confidence":0.9980469,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.004698416218161583},{"word":"development","start":653.70496,"end":654.20496,"confidence":0.9499512,"punctuated_word":"development.","sentiment":"neutral","sentiment_score":0.014121582731604576},{"word":"mhmm","start":665.1,"end":665.6,"confidence":0.9908447,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.0820503830909729},{"word":"mhmm","start":671.195,"end":671.695,"confidence":0.9321289,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.010836789384484293},{"word":"adobe.sales","start":680.92,"end":682.54004,"confidence":0.70670575,"punctuated_word":"Adobe.sales.","sentiment":"neutral","sentiment_score":0.005101916845887899},{"word":"right","start":682.60004,"end":683.10004,"confidence":0.9902344,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.02619057707488537},{"word":"alright","start":703.48505,"end":703.80505,"confidence":0.94262695,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13157939910888672},{"word":"and","start":703.80505,"end":703.965,"confidence":0.96777344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.11402903497219086},{"word":"what's","start":703.965,"end":704.205,"confidence":0.99609375,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":0.13653862476348877},{"word":"a","start":704.205,"end":704.28503,"confidence":0.8256836,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1641363501548767},{"word":"good","start":704.28503,"end":704.525,"confidence":1.0,"punctuated_word":"good","sentiment":"neutral","sentiment_score":0.16723333299160004},{"word":"name","start":704.525,"end":704.685,"confidence":0.9655762,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.20250079035758972},{"word":"buddy","start":704.685,"end":705.185,"confidence":0.828125,"punctuated_word":"buddy?","sentiment":"neutral","sentiment_score":0.23176570236682892},{"word":"yeah","start":708.525,"end":708.84503,"confidence":0.9350586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16045129299163818},{"word":"okay","start":708.84503,"end":709.2,"confidence":0.9267578,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.15247201919555664},{"word":"soft","start":715.68,"end":716.18,"confidence":0.30395508,"punctuated_word":"Soft","sentiment":"neutral","sentiment_score":0.07715851813554764},{"word":"cell","start":718.04004,"end":718.54004,"confidence":0.6483154,"punctuated_word":"cell.","sentiment":"neutral","sentiment_score":0.04823308438062668},{"word":"oh","start":720.4,"end":720.64,"confidence":0.91430664,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.09048007428646088},{"word":"okay","start":720.64,"end":721.04004,"confidence":0.9921875,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.07709206640720367},{"word":"soft","start":721.04004,"end":721.2,"confidence":0.9790039,"punctuated_word":"Soft","sentiment":"neutral","sentiment_score":0.04969964921474457},{"word":"cell","start":721.2,"end":721.7,"confidence":0.9880371,"punctuated_word":"cell.","sentiment":"neutral","sentiment_score":0.06865282356739044},{"word":"alright","start":733.40497,"end":733.725,"confidence":0.9890137,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.17650900781154633},{"word":"no","start":733.725,"end":733.96497,"confidence":0.9921875,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.2828804850578308},{"word":"worries","start":733.96497,"end":734.285,"confidence":0.9855957,"punctuated_word":"worries,","sentiment":"neutral","sentiment_score":0.3257559537887573},{"word":"mate","start":734.285,"end":734.785,"confidence":0.6341553,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.32723698019981384},{"word":"got","start":735.08496,"end":735.32495,"confidence":0.52490234,"punctuated_word":"Got","sentiment":"positive","sentiment_score":0.40169402956962585},{"word":"you","start":735.32495,"end":735.485,"confidence":0.99072266,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3888401687145233},{"word":"we'll","start":735.485,"end":735.805,"confidence":0.91137695,"punctuated_word":"We'll","sentiment":"positive","sentiment_score":0.3839305639266968},{"word":"send","start":735.805,"end":736.125,"confidence":0.9526367,"punctuated_word":"send","sentiment":"positive","sentiment_score":0.4541177749633789},{"word":"you","start":736.125,"end":736.20496,"confidence":0.40161133,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4821757674217224},{"word":"a","start":736.20496,"end":736.605,"confidence":0.88427734,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4257827401161194},{"word":"a","start":736.605,"end":736.845,"confidence":0.5932617,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.39431673288345337},{"word":"email","start":736.845,"end":737.345,"confidence":0.76708984,"punctuated_word":"email.","sentiment":"positive","sentiment_score":0.4057055115699768},{"word":"i'm","start":737.9489,"end":738.10895,"confidence":0.873291,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.4177350401878357},{"word":"looking","start":738.10895,"end":738.42896,"confidence":1.0,"punctuated_word":"looking","sentiment":"positive","sentiment_score":0.5641525387763977},{"word":"forward","start":738.42896,"end":738.66895,"confidence":0.9980469,"punctuated_word":"forward","sentiment":"positive","sentiment_score":0.6379138827323914},{"word":"for","start":738.66895,"end":738.90894,"confidence":0.9267578,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5564062595367432},{"word":"your","start":738.90894,"end":739.0689,"confidence":0.4794922,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.5938640236854553},{"word":"little","start":739.0689,"end":739.30896,"confidence":0.19128418,"punctuated_word":"little","sentiment":"positive","sentiment_score":0.6351089477539062},{"word":"plan","start":739.30896,"end":739.80896,"confidence":0.95874023,"punctuated_word":"plan.","sentiment":"neutral","sentiment_score":0.32471147179603577},{"word":"thank","start":742.74896,"end":743.24896,"confidence":0.51171875,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.08539372682571411}],"paragraphs":{"transcript":"\nHey. Good afternoon, Michelle. This is Rob with Techcom. How are you? That's great.\n\nI'm doing good. Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license. Yep. Yep. We got an account.\n\n363458. Perfect. Yep. Wrong. Thanks.\n\nSorry. You just broke up. Who's speaking? Yep. I can hear you, mate.\n\nHow are you? Thanks for asking. Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government. Yep. I have a SKU as well.\n\nIf you want, I can yep. Yep. We are a a a partner as well. Yep. With the data.\n\nRight? Yep. I have already registered. We have an account with Decoded. It's 363458.\n\nFor Adobe, yes, sir. 16. Yep. Okay. So how do I need to register for Adobe?\n\nYep. I want your account. Subscription. App marketplace. Adobe VIP Marketplace reseller account.\n\nOkay. Okay. Address is correct. Yep. Sending through.\n\nPlease download and review the v VIP marketplace terms and conditions before accepting. Okay. Alright. And check. I need to create.\n\nYep. Oh, done. Yep. Bring back. Going to subscription.\n\nActive subscription. I do have Adobe. Yep. Click. Yep.\n\nIt's a co government. It's an organization looking for the license. Yep. Government. Yep.\n\nI can. Manage. Purchase new product. I just wanted to know about the pricing and all. Okay?\n\nUh-huh. Okay. Okay. Bold Fusion. Perfect.\n\nYes. One second. It's a Core Fusion Eferol o I eight core government. Eferol. The second one, I believe.\n\nCold fusion. Mhmm. Three three units. One sec. One sec.\n\nAlright. Add eight eight core. Yep. O l eight core. Three.\n\nAdd. Add. Okay. Yep. Unit price, I can see is 3,370.\n\nContinue. Continue. Okay. Thank you. Download.\n\nMhmm. Mhmm. Alright. Got you. And if customer agrees to proceed, so is there anything we need to do or directly we can purchase?\n\nNope. Yeah. Mhmm. Okay. Yep.\n\nMhmm. And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned. Okay. Okay. Okay.\n\nAnd is that consistent with how you would license three virtual machine of four course each? Two production and one development. Mhmm. Mhmm. Adobe.sales.\n\nRight? Alright. And what's a good name, buddy? Yeah. Okay.\n\nSoft cell. Oh, okay. Soft cell. Alright. No worries, mate.\n\nGot you. We'll send you a a email. I'm looking forward for your little plan. Thank","paragraphs":[{"sentences":[{"text":"Hey.","start":44.765,"end":45.004997,"sentiment":"neutral","sentiment_score":0.1313345432281494},{"text":"Good afternoon, Michelle.","start":45.004997,"end":46.045,"sentiment":"neutral","sentiment_score":0.27211059133211773},{"text":"This is Rob with Techcom.","start":46.045,"end":47.585,"sentiment":"neutral","sentiment_score":0.25614371001720426},{"text":"How are you?","start":47.644997,"end":48.385,"sentiment":"neutral","sentiment_score":0.20710098246733347},{"text":"That's great.","start":50.524998,"end":51.36,"sentiment":"positive","sentiment_score":0.7248723208904266}],"sentiment":"neutral","sentiment_score":0.3071023183209555,"num_words":14,"start":44.765,"end":51.36},{"sentences":[{"text":"I'm doing good.","start":51.36,"end":52.8,"sentiment":"positive","sentiment_score":0.6453189253807068},{"text":"Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license.","start":52.8,"end":60.02,"sentiment":"neutral","sentiment_score":0.035444247262442816},{"text":"Yep.","start":74.015,"end":74.515,"sentiment":"neutral","sentiment_score":0.015832990407943726},{"text":"Yep.","start":74.575,"end":75.05499,"sentiment":"neutral","sentiment_score":0.018628913909196857},{"text":"We got an account.","start":75.05499,"end":76.195,"sentiment":"neutral","sentiment_score":0.020259611308574677}],"sentiment":"neutral","sentiment_score":0.10207728189058028,"num_words":26,"start":51.36,"end":76.195},{"sentences":[{"text":"363458.","start":78.575,"end":80.55,"sentiment":"neutral","sentiment_score":0.005123751237988472},{"text":"Perfect.","start":82.47,"end":82.97,"sentiment":"neutral","sentiment_score":0.06141400337219238},{"text":"Yep.","start":85.670006,"end":86.170006,"sentiment":"neutral","sentiment_score":0.022882789373397827},{"text":"Wrong.","start":93.19,"end":93.69,"sentiment":"neutral","sentiment_score":-0.0838034376502037},{"text":"Thanks.","start":99.225,"end":99.725,"sentiment":"neutral","sentiment_score":0.17351913452148438}],"sentiment":"neutral","sentiment_score":0.03582724817097187,"num_words":5,"start":78.575,"end":99.725},{"sentences":[{"text":"Sorry.","start":150.545,"end":150.94499,"sentiment":"neutral","sentiment_score":-0.0811728835105896},{"text":"You just broke up.","start":150.94499,"end":152.22499,"sentiment":"neutral","sentiment_score":-0.13453267142176628},{"text":"Who's speaking?","start":152.22499,"end":153.045,"sentiment":"neutral","sentiment_score":-0.0722990445792675},{"text":"Yep.","start":157.185,"end":157.50499,"sentiment":"neutral","sentiment_score":0.0012443389277905226},{"text":"I can hear you, mate.","start":157.50499,"end":158.61,"sentiment":"neutral","sentiment_score":0.0062989633530378345}],"sentiment":"neutral","sentiment_score":-0.05624326943563154,"num_words":13,"start":150.545,"end":158.61},{"sentences":[{"text":"How are you?","start":158.69,"end":159.51,"sentiment":"neutral","sentiment_score":0.027733375628789265},{"text":"Thanks for asking.","start":164.29,"end":165.19,"sentiment":"neutral","sentiment_score":0.26072582602500916},{"text":"Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government.","start":165.57,"end":174.31,"sentiment":"neutral","sentiment_score":0.021343114630629618},{"text":"Yep.","start":179.03499,"end":179.53499,"sentiment":"neutral","sentiment_score":0.0462191216647625},{"text":"I have a SKU as well.","start":179.83499,"end":181.75499,"sentiment":"neutral","sentiment_score":0.036783257499337196}],"sentiment":"neutral","sentiment_score":0.04444678439884572,"num_words":37,"start":158.69,"end":181.75499},{"sentences":[{"text":"If you want, I can yep.","start":181.75499,"end":183.61499,"sentiment":"neutral","sentiment_score":0.030607024828592937},{"text":"Yep.","start":195.29001,"end":195.79001,"sentiment":"neutral","sentiment_score":0.00788103137165308},{"text":"We are a a a partner as well.","start":195.85,"end":198.19,"sentiment":"neutral","sentiment_score":0.004911662545055151},{"text":"Yep.","start":202.985,"end":203.30501,"sentiment":"neutral","sentiment_score":-0.007875068113207817},{"text":"With the data.","start":203.30501,"end":204.905,"sentiment":"neutral","sentiment_score":0.016434739033381145}],"sentiment":"neutral","sentiment_score":0.014328717352136186,"num_words":19,"start":181.75499,"end":204.905},{"sentences":[{"text":"Right?","start":204.905,"end":205.405,"sentiment":"neutral","sentiment_score":0.0232992023229599},{"text":"Yep.","start":208.18501,"end":208.68501,"sentiment":"neutral","sentiment_score":0.04470653086900711},{"text":"I have already registered.","start":215.96,"end":217.16,"sentiment":"neutral","sentiment_score":0.0022832336835563183},{"text":"We have an account with Decoded.","start":217.16,"end":218.54001,"sentiment":"neutral","sentiment_score":0.037919389394422374},{"text":"It's 363458.","start":219.08,"end":221.34001,"sentiment":"neutral","sentiment_score":0.019331440329551697}],"sentiment":"neutral","sentiment_score":0.02452270606798785,"num_words":14,"start":204.905,"end":221.34001},{"sentences":[{"text":"For Adobe, yes, sir.","start":224.68001,"end":226.495,"sentiment":"neutral","sentiment_score":0.006573315942659974},{"text":"16.","start":226.495,"end":227.39499,"sentiment":"neutral","sentiment_score":0.00928726512938738},{"text":"Yep.","start":235.45499,"end":235.95499,"sentiment":"neutral","sentiment_score":0.012984382919967176},{"text":"Okay.","start":245.70999,"end":246.20999,"sentiment":"neutral","sentiment_score":-0.02321814745664597},{"text":"So how do I need to register for Adobe?","start":251.015,"end":253.515,"sentiment":"neutral","sentiment_score":-0.007714560462368859}],"sentiment":"neutral","sentiment_score":-0.002755267487373203,"num_words":16,"start":224.68001,"end":253.515},{"sentences":[{"text":"Yep.","start":259.975,"end":260.375,"sentiment":"neutral","sentiment_score":0.06212915480136871},{"text":"I want your account.","start":260.375,"end":261.51498,"sentiment":"neutral","sentiment_score":0.05562655162066221},{"text":"Subscription.","start":266.59,"end":267.09,"sentiment":"neutral","sentiment_score":0.008706949651241302},{"text":"App marketplace.","start":268.99,"end":269.81,"sentiment":"neutral","sentiment_score":0.026642853394150734},{"text":"Adobe VIP Marketplace reseller account.","start":283.725,"end":286.785,"sentiment":"neutral","sentiment_score":0.01998630054295063}],"sentiment":"neutral","sentiment_score":0.03435073234140873,"num_words":13,"start":259.975,"end":286.785},{"sentences":[{"text":"Okay.","start":288.285,"end":288.785,"sentiment":"neutral","sentiment_score":0.0456572026014328},{"text":"Okay.","start":293.165,"end":293.665,"sentiment":"neutral","sentiment_score":0.027503250166773796},{"text":"Address is correct.","start":294.98,"end":296.12,"sentiment":"neutral","sentiment_score":0.03504216857254505},{"text":"Yep.","start":303.14,"end":303.3,"sentiment":"neutral","sentiment_score":0.03592681884765625},{"text":"Sending through.","start":303.3,"end":304.6,"sentiment":"neutral","sentiment_score":0.014704735949635506}],"sentiment":"neutral","sentiment_score":0.030452906154096127,"num_words":8,"start":288.285,"end":304.6},{"sentences":[{"text":"Please download and review the v VIP marketplace terms and conditions before accepting.","start":308.02,"end":314.76498,"sentiment":"neutral","sentiment_score":0.001104950188444211},{"text":"Okay.","start":315.78497,"end":316.28497,"sentiment":"neutral","sentiment_score":0.04984337463974953},{"text":"Alright.","start":318.425,"end":318.925,"sentiment":"neutral","sentiment_score":0.05518108606338501},{"text":"And check.","start":321.06497,"end":322.205,"sentiment":"neutral","sentiment_score":0.01674754312261939},{"text":"I need to create.","start":323.305,"end":324.60498,"sentiment":"neutral","sentiment_score":0.0017620567232370377}],"sentiment":"neutral","sentiment_score":0.007615815537671248,"num_words":21,"start":308.02,"end":324.60498},{"sentences":[{"text":"Yep.","start":325.06497,"end":325.56497,"sentiment":"neutral","sentiment_score":0.04465538263320923},{"text":"Oh, done.","start":328.74,"end":333.32,"sentiment":"neutral","sentiment_score":0.12738443166017532},{"text":"Yep.","start":333.78,"end":334.28,"sentiment":"neutral","sentiment_score":0.26520323753356934},{"text":"Bring back.","start":347.865,"end":348.765,"sentiment":"neutral","sentiment_score":0.04101244732737541},{"text":"Going to subscription.","start":348.905,"end":349.965,"sentiment":"neutral","sentiment_score":0.03943829983472824}],"sentiment":"neutral","sentiment_score":0.08499636418289608,"num_words":9,"start":325.06497,"end":349.965},{"sentences":[{"text":"Active subscription.","start":351.13998,"end":352.28,"sentiment":"neutral","sentiment_score":0.0640973336994648},{"text":"I do have Adobe.","start":352.41998,"end":353.63998,"sentiment":"neutral","sentiment_score":0.06969593651592731},{"text":"Yep.","start":354.58,"end":355.08,"sentiment":"neutral","sentiment_score":0.0648994892835617},{"text":"Click.","start":356.65997,"end":357.15997,"sentiment":"neutral","sentiment_score":0.042874403297901154},{"text":"Yep.","start":367.16498,"end":367.405,"sentiment":"neutral","sentiment_score":0.03673633188009262}],"sentiment":"neutral","sentiment_score":0.061276515324910484,"num_words":9,"start":351.13998,"end":367.405},{"sentences":[{"text":"It's a co government.","start":367.405,"end":368.625,"sentiment":"neutral","sentiment_score":0.03327909950166941},{"text":"It's an organization looking for the license.","start":370.285,"end":373.26498,"sentiment":"neutral","sentiment_score":0.02760505862534046},{"text":"Yep.","start":376.925,"end":377.32498,"sentiment":"neutral","sentiment_score":0.013965142890810966},{"text":"Government.","start":377.32498,"end":377.82498,"sentiment":"neutral","sentiment_score":0.01872503012418747},{"text":"Yep.","start":387.84,"end":388.16,"sentiment":"neutral","sentiment_score":0.06423649191856384}],"sentiment":"neutral","sentiment_score":0.03023417666554451,"num_words":14,"start":367.405,"end":388.16},{"sentences":[{"text":"I can.","start":388.16,"end":388.82,"sentiment":"neutral","sentiment_score":0.07845572009682655},{"text":"Manage.","start":392.48,"end":392.98,"sentiment":"neutral","sentiment_score":0.03438354283571243},{"text":"Purchase new product.","start":401.405,"end":403.585,"sentiment":"neutral","sentiment_score":0.03915052178005377},{"text":"I just wanted to know about the pricing and all.","start":403.645,"end":406.205,"sentiment":"neutral","sentiment_score":0.008861497882753611},{"text":"Okay?","start":406.205,"end":406.705,"sentiment":"neutral","sentiment_score":0.02443225495517254}],"sentiment":"neutral","sentiment_score":0.0248113989501315,"num_words":17,"start":388.16,"end":406.705},{"sentences":[{"text":"Uh-huh.","start":411.15,"end":411.22998,"sentiment":"neutral","sentiment_score":-0.13554520905017853},{"text":"Okay.","start":411.22998,"end":411.72998,"sentiment":"neutral","sentiment_score":-0.002583138644695282},{"text":"Okay.","start":413.22998,"end":413.72998,"sentiment":"neutral","sentiment_score":0.04458874836564064},{"text":"Bold Fusion.","start":418.34998,"end":419.16998,"sentiment":"neutral","sentiment_score":0.12757966667413712},{"text":"Perfect.","start":419.31,"end":419.81,"sentiment":"positive","sentiment_score":0.34563612937927246}],"sentiment":"neutral","sentiment_score":0.08454264389971893,"num_words":6,"start":411.15,"end":419.81},{"sentences":[{"text":"Yes.","start":423.715,"end":424.19498,"sentiment":"neutral","sentiment_score":0.04704335704445839},{"text":"One second.","start":424.19498,"end":424.935,"sentiment":"neutral","sentiment_score":0.023980306461453438},{"text":"It's a Core Fusion Eferol o I eight core government.","start":425.31497,"end":429.895,"sentiment":"neutral","sentiment_score":0.024982392229139803},{"text":"Eferol.","start":433.955,"end":434.455,"sentiment":"neutral","sentiment_score":0.01816917397081852},{"text":"The second one, I believe.","start":434.92,"end":436.30002,"sentiment":"neutral","sentiment_score":0.014249154552817344}],"sentiment":"neutral","sentiment_score":0.02285488626282466,"num_words":19,"start":423.715,"end":436.30002},{"sentences":[{"text":"Cold fusion.","start":437.80002,"end":438.62,"sentiment":"neutral","sentiment_score":0.006588006392121315},{"text":"Mhmm.","start":438.84,"end":439.34,"sentiment":"neutral","sentiment_score":0.012583200819790363},{"text":"Three three units.","start":439.96002,"end":441.02002,"sentiment":"neutral","sentiment_score":0.009278505419691404},{"text":"One sec.","start":448.12,"end":448.76,"sentiment":"neutral","sentiment_score":0.00864552054554224},{"text":"One sec.","start":448.76,"end":449.48,"sentiment":"neutral","sentiment_score":0.011656509712338448}],"sentiment":"neutral","sentiment_score":0.009419879037886858,"num_words":10,"start":437.80002,"end":449.48},{"sentences":[{"text":"Alright.","start":449.48,"end":449.98,"sentiment":"neutral","sentiment_score":0.02467697113752365},{"text":"Add eight eight core.","start":452.935,"end":455.915,"sentiment":"neutral","sentiment_score":0.014993191696703434},{"text":"Yep.","start":455.975,"end":456.475,"sentiment":"neutral","sentiment_score":0.030760696157813072},{"text":"O l eight core.","start":457.175,"end":458.395,"sentiment":"neutral","sentiment_score":0.017020246479660273},{"text":"Three.","start":461.735,"end":462.235,"sentiment":"neutral","sentiment_score":0.019803041592240337}],"sentiment":"neutral","sentiment_score":0.018481314690275627,"num_words":11,"start":449.48,"end":462.235},{"sentences":[{"text":"Add.","start":462.535,"end":463.035,"sentiment":"neutral","sentiment_score":0.029067836701869965},{"text":"Add.","start":465.99,"end":466.49,"sentiment":"neutral","sentiment_score":0.028287608176469803},{"text":"Okay.","start":473.18997,"end":473.68997,"sentiment":"neutral","sentiment_score":0.04812651127576828},{"text":"Yep.","start":474.55,"end":474.94998,"sentiment":"neutral","sentiment_score":0.042894940823316574},{"text":"Unit price, I can see is 3,370.","start":474.94998,"end":478.00998,"sentiment":"neutral","sentiment_score":0.04604458649243627}],"sentiment":"neutral","sentiment_score":0.04278990931131623,"num_words":11,"start":462.535,"end":478.00998},{"sentences":[{"text":"Continue.","start":482.075,"end":482.475,"sentiment":"neutral","sentiment_score":0.15221843123435974},{"text":"Continue.","start":482.475,"end":482.975,"sentiment":"neutral","sentiment_score":0.1326008141040802},{"text":"Okay.","start":483.035,"end":483.535,"sentiment":"neutral","sentiment_score":0.19625087082386017},{"text":"Thank you.","start":484.075,"end":484.815,"sentiment":"positive","sentiment_score":0.6015464961528778},{"text":"Download.","start":487.115,"end":487.595,"sentiment":"neutral","sentiment_score":0.10526088625192642}],"sentiment":"neutral","sentiment_score":0.29823733245333034,"num_words":6,"start":482.075,"end":487.595},{"sentences":[{"text":"Mhmm.","start":487.595,"end":488.095,"sentiment":"neutral","sentiment_score":0.09815656393766405},{"text":"Mhmm.","start":492.79498,"end":493.29498,"sentiment":"neutral","sentiment_score":0.07325805723667145},{"text":"Alright.","start":503.47,"end":503.87,"sentiment":"neutral","sentiment_score":0.15454088151454926},{"text":"Got you.","start":503.87,"end":504.67,"sentiment":"neutral","sentiment_score":0.1399179995059967},{"text":"And if customer agrees to proceed, so is there anything we need to do or directly we can purchase?","start":504.67,"end":511.995,"sentiment":"neutral","sentiment_score":0.0240623219624946}],"sentiment":"neutral","sentiment_score":0.044290650791178145,"num_words":24,"start":487.595,"end":511.995},{"sentences":[{"text":"Nope.","start":522.06,"end":522.56,"sentiment":"neutral","sentiment_score":-0.20111533999443057},{"text":"Yeah.","start":526.62,"end":527.12,"sentiment":"neutral","sentiment_score":-0.0059608109295368195},{"text":"Mhmm.","start":538.555,"end":539.055,"sentiment":"neutral","sentiment_score":-0.005687311291694641},{"text":"Okay.","start":556.88995,"end":557.38995,"sentiment":"neutral","sentiment_score":0.019135478883981705},{"text":"Yep.","start":569.705,"end":570.205,"sentiment":"neutral","sentiment_score":0.049906786531209946}],"sentiment":"neutral","sentiment_score":-0.028744239360094077,"num_words":5,"start":522.06,"end":570.205},{"sentences":[{"text":"Mhmm.","start":586.105,"end":586.605,"sentiment":"neutral","sentiment_score":0.07109159231185913},{"text":"And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned.","start":608.38995,"end":627.125,"sentiment":"neutral","sentiment_score":-0.006792728775846107},{"text":"Okay.","start":635.67004,"end":636.17004,"sentiment":"neutral","sentiment_score":0.05940148606896401},{"text":"Okay.","start":636.55005,"end":637.05005,"sentiment":"neutral","sentiment_score":0.03235243633389473},{"text":"Okay.","start":643.625,"end":644.125,"sentiment":"neutral","sentiment_score":0.050049133598804474}],"sentiment":"neutral","sentiment_score":-0.0006372015087459332,"num_words":39,"start":586.105,"end":644.125},{"sentences":[{"text":"And is that consistent with how you would license three virtual machine of four course each?","start":644.26495,"end":650.445,"sentiment":"neutral","sentiment_score":0.04208948404993862},{"text":"Two production and one development.","start":652.58496,"end":654.20496,"sentiment":"neutral","sentiment_score":0.004892360046505928},{"text":"Mhmm.","start":665.1,"end":665.6,"sentiment":"neutral","sentiment_score":0.0820503830909729},{"text":"Mhmm.","start":671.195,"end":671.695,"sentiment":"neutral","sentiment_score":0.010836789384484293},{"text":"Adobe.sales.","start":680.92,"end":682.54004,"sentiment":"neutral","sentiment_score":0.005101916845887899}],"sentiment":"neutral","sentiment_score":0.03316177643137053,"num_words":24,"start":644.26495,"end":682.54004},{"sentences":[{"text":"Right?","start":682.60004,"end":683.10004,"sentiment":"neutral","sentiment_score":0.02619057707488537},{"text":"Alright.","start":703.48505,"end":703.80505,"sentiment":"neutral","sentiment_score":0.13157939910888672},{"text":"And what's a good name, buddy?","start":703.80505,"end":705.185,"sentiment":"neutral","sentiment_score":0.16936730593442917},{"text":"Yeah.","start":708.525,"end":708.84503,"sentiment":"neutral","sentiment_score":0.16045129299163818},{"text":"Okay.","start":708.84503,"end":709.2,"sentiment":"neutral","sentiment_score":0.15247201919555664}],"sentiment":"neutral","sentiment_score":0.1486897123977542,"num_words":10,"start":682.60004,"end":709.2},{"sentences":[{"text":"Soft cell.","start":715.68,"end":718.54004,"sentiment":"neutral","sentiment_score":0.06269580125808716},{"text":"Oh, okay.","start":720.4,"end":721.04004,"sentiment":"neutral","sentiment_score":0.08378607034683228},{"text":"Soft cell.","start":721.04004,"end":721.7,"sentiment":"neutral","sentiment_score":0.059176236391067505},{"text":"Alright.","start":733.40497,"end":733.725,"sentiment":"neutral","sentiment_score":0.17650900781154633},{"text":"No worries, mate.","start":733.725,"end":734.785,"sentiment":"neutral","sentiment_score":0.31195780634880066}],"sentiment":"neutral","sentiment_score":0.15236986428499222,"num_words":10,"start":715.68,"end":734.785},{"sentences":[{"text":"Got you.","start":735.08496,"end":735.485,"sentiment":"positive","sentiment_score":0.3952670991420746},{"text":"We'll send you a a email.","start":735.485,"end":737.345,"sentiment":"positive","sentiment_score":0.4243381818135579},{"text":"I'm looking forward for your little plan.","start":737.9489,"end":739.80896,"sentiment":"positive","sentiment_score":0.5328417377812522},{"text":"Thank","start":742.74896,"end":743.24896,"sentiment":"neutral","sentiment_score":-0.08539372682571411}],"sentiment":"positive","sentiment_score":0.43631635792553425,"num_words":16,"start":735.08496,"end":743.24896}]}}]},{"alternatives":[{"transcript":"Press 1 for Microsoft sales. Press 2 for other software sales, or press 0 to go back to the previous menu. Dickard Data Licensing team. Michelle speaking. Good. Thanks. Yourself? Yep. For Adobe. Yep. Okay. So Demetrius is probably the best person for you to speak to for Adobe. I can or Keisha, I can see if he's free. You've you've got an account with Dick or Daughter, I assume? What was your account number? Oh, sorry. 36 3458, was it? Here we go. Take home. Awesome. Okay. And what was your name? Ross. Perfect. Alright. Two takes. I'll just try and get Demetrius for you. Thanks, Ross. Speaking. My name is Dimitrios. Can you hear me? Yep. Very good. How about you? Called Fusion. Okay. For government. Well, first first thing first, I just checked your login. You haven't actually registered as a Adobe reseller with us? Oh, okay. But you haven't registered with us, have you? Yeah. With TicketData. Because I I log in to your yeah. You haven't actually registered. Can you register with me right now so you can see your price? Oh, yeah. But not for Adobe. Right? You have a checkpoint. So your account is 363458. Correct? Yep. I cannot see that you have Adobe with us. You may need to register for Adobe Marketplace. Okay. So can you log in to the data portal using that number? 363458. Yep. Yep. On the left hand side, there is subscription. Can you click on the subscription? Mhmm. Yes. Adobe Marketplace under Discover. Mac Adobe Marketplace. Can you fill in the detail there, please? Yeah. Sorry. You might have to click getting started. Adobe Marketplace, VIP Marketplace. Yes. Correct. Yep. That's the one. So double check your address is is correctly there. Mhmm. And the contact detail, maybe your name or anyone's and the email address. Mhmm. Mhmm. Yep. Yep. I think it's it's been done. Yeah. Good. So go back go back one step, and then you can click on the Adobe marketplace. Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal. Yeah. Mhmm. Yeah. Click on that one, please. Yeah. Now now you can see pricing here, indicative pricing on the top. You were saying they are government you can government client. Yeah? Yeah. But they are government, aren't they? Yeah. Yeah. Can you click on the Adobe marketplace? And you can see under the top in the. Can you see government, commercial, education, government? Yeah. Click on the government on the right hand side. Manage. Yeah. And then click on purchase new product. Yeah. Yeah. Yeah. This is the pricing. This is the pricing. Of course. This is the how you get a quote. Not not buying. No. Of course. Yeah. Yeah. And then can you on the on the middle part, can you see cold fusion there? Yeah. Yeah. Is that what you're after? Right? Cold fusion. Yeah? Yeah. Okay. How many? Three. Just change it to three and then add and then continue. And this is your your buy price. Eight core, was it? Eight yeah. Eight. Mhmm. O l Edcore for three. Quantity three. Yeah. Yeah. Ed. And then what part else you see? Continue. Yeah. Continue. Can you connect continue. Yeah. So so you can download a quote here. So this is your quote. As you can see, it's 3,370 is your buy price from us, and 4 thousand and 44 is the recommended rental price. So your total purchase from us for three of them is $10,110. Mhmm. Okay. So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle? So this is brand new purchase? Yeah. Okay. The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can actually migrate the existing account to Decadatta under yours. Right? That's one thing. If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer. So if you go back one step again on the beginning where you can see commercial education and government, can you go back to that page, please? Yep. On the top there is create new customer. So if they you you can you can click it. Doesn't matter. Yep. Create the new customer. So basically, you put in the organization name, the market segment, which is government, and all that. Right? So you set up here, and then you add a new product and purchase through here. Right? If they haven't got any agreement. If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here. So that's a question you might need to double check with them if they wanna go ahead with this. Yeah. Yeah. So, basically, it's per server up to eight core per machine. Yes. Correct. Yeah. Per per processor. Correct. Yeah. Yeah. So, basically, it's gonna be depending how many processor they they they're using. I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email. It's better that way so we can send you the the the the proper PDF file. You know what I mean? Rather than over the phone, if you wanna send it to adobe.sales@thecadara.com.au. Just ask for information on the licenses for ColdFusion. At, yeah, adobe.sales@fixeddata.com.au. Anyone there would would be able to to send you back the information from ColdFusion. My name is Dimi. Yep. But any the sales software sales would be able to to to reply to your email. Yeah. Yes. Software sales. Yeah. So yeah. Sales specialist. Yeah. Licensing specialist rather. Okay. Mhmm. Alright. Thank you. Thank you for your call. Bye bye.","confidence":0.9941406,"words":[{"word":"press","start":0.24,"end":0.48,"confidence":0.9970703,"punctuated_word":"Press","sentiment":"neutral","sentiment_score":0.0054471055045723915},{"word":"1","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":0.001609110739082098},{"word":"for","start":0.79999995,"end":1.12,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0021180962212383747},{"word":"microsoft","start":1.12,"end":1.62,"confidence":1.0,"punctuated_word":"Microsoft","sentiment":"neutral","sentiment_score":0.008895862847566605},{"word":"sales","start":1.76,"end":2.26,"confidence":0.97021484,"punctuated_word":"sales.","sentiment":"neutral","sentiment_score":0.00666841771453619},{"word":"press","start":3.12,"end":3.52,"confidence":1.0,"punctuated_word":"Press","sentiment":"neutral","sentiment_score":0.004322273191064596},{"word":"2","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"2","sentiment":"neutral","sentiment_score":0.003999963402748108},{"word":"for","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.006258800625801086},{"word":"other","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.007099254056811333},{"word":"software","start":4.24,"end":4.74,"confidence":1.0,"punctuated_word":"software","sentiment":"neutral","sentiment_score":0.006363997235894203},{"word":"sales","start":4.7999997,"end":5.2,"confidence":0.82470703,"punctuated_word":"sales,","sentiment":"neutral","sentiment_score":0.006878446787595749},{"word":"or","start":5.2,"end":5.44,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.006378152873367071},{"word":"press","start":5.44,"end":5.7599998,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":0.0032795406877994537},{"word":"0","start":5.7599998,"end":6.16,"confidence":1.0,"punctuated_word":"0","sentiment":"neutral","sentiment_score":0.005070929881185293},{"word":"to","start":6.16,"end":6.3999996,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.005322817247360945},{"word":"go","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.005459028296172619},{"word":"back","start":6.56,"end":6.7999997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.007461372297257185},{"word":"to","start":6.7999997,"end":6.96,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.004137028474360704},{"word":"the","start":6.96,"end":7.12,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.008893664926290512},{"word":"previous","start":7.12,"end":7.52,"confidence":1.0,"punctuated_word":"previous","sentiment":"neutral","sentiment_score":0.006309969816356897},{"word":"menu","start":7.52,"end":8.02,"confidence":0.99560547,"punctuated_word":"menu.","sentiment":"neutral","sentiment_score":0.010482865385711191},{"word":"dickard","start":40.98,"end":41.38,"confidence":0.2619629,"punctuated_word":"Dickard","sentiment":"neutral","sentiment_score":0.013053948059678078},{"word":"data","start":41.38,"end":41.620003,"confidence":0.6381836,"punctuated_word":"Data","sentiment":"neutral","sentiment_score":0.011616733856499197},{"word":"licensing","start":41.620003,"end":42.120003,"confidence":0.9333496,"punctuated_word":"Licensing","sentiment":"neutral","sentiment_score":0.01308109611272812},{"word":"team","start":42.18,"end":42.34,"confidence":0.97314453,"punctuated_word":"team.","sentiment":"neutral","sentiment_score":0.01130744069814682},{"word":"michelle","start":42.34,"end":42.74,"confidence":0.9873047,"punctuated_word":"Michelle","sentiment":"neutral","sentiment_score":0.01892724074423313},{"word":"speaking","start":42.74,"end":43.24,"confidence":0.9980469,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.017833039164543152},{"word":"good","start":48.395,"end":48.715,"confidence":0.99658203,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.42220497131347656},{"word":"thanks","start":48.715,"end":49.035,"confidence":0.99609375,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5148857235908508},{"word":"yourself","start":49.035,"end":49.535,"confidence":0.99902344,"punctuated_word":"Yourself?","sentiment":"neutral","sentiment_score":0.287106990814209},{"word":"yep","start":60.72,"end":61.04,"confidence":0.8364258,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.01763169653713703},{"word":"for","start":61.04,"end":61.28,"confidence":0.90771484,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.004471447318792343},{"word":"adobe","start":61.28,"end":61.68,"confidence":0.9255371,"punctuated_word":"Adobe.","sentiment":"neutral","sentiment_score":0.016090836375951767},{"word":"yep","start":61.68,"end":62.18,"confidence":0.99853516,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0253828726708889},{"word":"okay","start":63.28,"end":63.68,"confidence":0.9875488,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04818715155124664},{"word":"so","start":63.68,"end":63.92,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.052028436213731766},{"word":"demetrius","start":63.92,"end":64.42,"confidence":0.8413086,"punctuated_word":"Demetrius","sentiment":"neutral","sentiment_score":0.07828588783740997},{"word":"is","start":64.48,"end":64.64,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0925922989845276},{"word":"probably","start":64.64,"end":64.88,"confidence":0.9980469,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.1484808325767517},{"word":"the","start":64.88,"end":65.04,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07837836444377899},{"word":"best","start":65.04,"end":65.28,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.08284881711006165},{"word":"person","start":65.28,"end":65.52,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.08954371511936188},{"word":"for","start":65.52,"end":65.68,"confidence":0.9941406,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.08298991620540619},{"word":"you","start":65.68,"end":65.84,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08363896608352661},{"word":"to","start":65.84,"end":66.0,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06916090846061707},{"word":"speak","start":66.0,"end":66.24,"confidence":1.0,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":0.0568595752120018},{"word":"to","start":66.24,"end":66.4,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04713002219796181},{"word":"for","start":66.4,"end":66.64,"confidence":0.97998047,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.05180870369076729},{"word":"adobe","start":66.64,"end":67.14,"confidence":0.9543457,"punctuated_word":"Adobe.","sentiment":"neutral","sentiment_score":0.06585139036178589},{"word":"i","start":67.2,"end":67.36,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.043488651514053345},{"word":"can","start":67.36,"end":67.6,"confidence":0.9980469,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04943046346306801},{"word":"or","start":67.84,"end":68.0,"confidence":0.9482422,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.06568055599927902},{"word":"keisha","start":68.0,"end":68.24,"confidence":0.6221517,"punctuated_word":"Keisha,","sentiment":"neutral","sentiment_score":0.05522449314594269},{"word":"i","start":68.24,"end":68.479996,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.049544282257556915},{"word":"can","start":68.479996,"end":68.72,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.043655071407556534},{"word":"see","start":68.72,"end":68.88,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.0387008860707283},{"word":"if","start":68.88,"end":69.04,"confidence":0.9970703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.034739699214696884},{"word":"he's","start":69.04,"end":69.28,"confidence":0.9946289,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.04794161766767502},{"word":"free","start":69.28,"end":69.78,"confidence":0.99658203,"punctuated_word":"free.","sentiment":"neutral","sentiment_score":0.043750111013650894},{"word":"you've","start":71.555,"end":71.795006,"confidence":0.62597656,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.019424617290496823},{"word":"you've","start":71.795006,"end":72.035,"confidence":0.9458008,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.017978083342313766},{"word":"got","start":72.035,"end":72.19501,"confidence":0.99121094,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.015377551317214966},{"word":"an","start":72.19501,"end":72.275,"confidence":0.9951172,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.01366468146443367},{"word":"account","start":72.275,"end":72.51501,"confidence":1.0,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.022053571417927745},{"word":"with","start":72.51501,"end":72.675,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.018282076343894005},{"word":"dick","start":72.675,"end":72.915,"confidence":0.8618164,"punctuated_word":"Dick","sentiment":"neutral","sentiment_score":0.013650208711624146},{"word":"or","start":72.915,"end":72.995,"confidence":0.46289062,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.021488800644874573},{"word":"daughter","start":72.995,"end":73.235,"confidence":0.6143799,"punctuated_word":"Daughter,","sentiment":"neutral","sentiment_score":0.016712266951799393},{"word":"i","start":73.235,"end":73.395004,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02497183345258236},{"word":"assume","start":73.395004,"end":73.895004,"confidence":0.7631836,"punctuated_word":"assume?","sentiment":"neutral","sentiment_score":0.014016177505254744},{"word":"what","start":76.275,"end":76.51501,"confidence":0.9550781,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.007443621754646301},{"word":"was","start":76.51501,"end":76.675,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.007903601974248886},{"word":"your","start":76.675,"end":76.83501,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.010286632925271988},{"word":"account","start":76.83501,"end":77.15501,"confidence":1.0,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.009896742179989816},{"word":"number","start":77.15501,"end":77.65501,"confidence":0.9995117,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":0.008808644488453865},{"word":"oh","start":80.595,"end":80.755005,"confidence":0.93188477,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.00931539386510849},{"word":"sorry","start":80.755005,"end":81.235,"confidence":0.9885254,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":0.015899091958999634},{"word":"36","start":81.235,"end":82.08,"confidence":0.9946289,"punctuated_word":"36","sentiment":"neutral","sentiment_score":0.029321793466806412},{"word":"3458","start":82.560005,"end":83.68,"confidence":0.96673584,"punctuated_word":"3458,","sentiment":"neutral","sentiment_score":0.031435683369636536},{"word":"was","start":83.68,"end":83.92,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.04075793921947479},{"word":"it","start":83.92,"end":84.42,"confidence":1.0,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.04809446260333061},{"word":"here","start":86.8,"end":86.96,"confidence":0.97998047,"punctuated_word":"Here","sentiment":"neutral","sentiment_score":0.024816371500492096},{"word":"we","start":86.96,"end":87.200005,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03597382456064224},{"word":"go","start":87.200005,"end":87.6,"confidence":0.9880371,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":0.07067856937646866},{"word":"take","start":87.6,"end":87.92,"confidence":0.5439453,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.06535910069942474},{"word":"home","start":87.92,"end":88.42,"confidence":0.9716797,"punctuated_word":"home.","sentiment":"neutral","sentiment_score":0.07725054025650024},{"word":"awesome","start":89.44,"end":89.94,"confidence":0.9995117,"punctuated_word":"Awesome.","sentiment":"neutral","sentiment_score":0.18663904070854187},{"word":"okay","start":90.56,"end":90.880005,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05800413340330124},{"word":"and","start":90.880005,"end":90.96,"confidence":0.67529297,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.020016133785247803},{"word":"what","start":90.96,"end":91.200005,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.01908506080508232},{"word":"was","start":91.200005,"end":91.36,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.01891741342842579},{"word":"your","start":91.36,"end":91.6,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.01578362099826336},{"word":"name","start":91.6,"end":92.1,"confidence":1.0,"punctuated_word":"name?","sentiment":"neutral","sentiment_score":0.0001301094889640808},{"word":"ross","start":94.4,"end":94.845,"confidence":0.9655762,"punctuated_word":"Ross.","sentiment":"neutral","sentiment_score":0.0056563327088952065},{"word":"perfect","start":94.925,"end":95.245,"confidence":1.0,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.11107046902179718},{"word":"alright","start":95.245,"end":95.645004,"confidence":0.99902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1008760780096054},{"word":"two","start":95.645004,"end":95.805,"confidence":0.9951172,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.0774427205324173},{"word":"takes","start":95.805,"end":96.125,"confidence":0.67993164,"punctuated_word":"takes.","sentiment":"neutral","sentiment_score":0.09519103914499284},{"word":"i'll","start":96.125,"end":96.205,"confidence":0.9941406,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08600922673940659},{"word":"just","start":96.205,"end":96.365,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.11103012412786484},{"word":"try","start":96.365,"end":96.445,"confidence":0.99902344,"punctuated_word":"try","sentiment":"neutral","sentiment_score":0.09831006824970244},{"word":"and","start":96.445,"end":96.525,"confidence":0.84228516,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11281169950962068},{"word":"get","start":96.525,"end":96.765,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.08751548826694489},{"word":"demetrius","start":96.765,"end":97.245,"confidence":0.8774414,"punctuated_word":"Demetrius","sentiment":"neutral","sentiment_score":0.09019647538661955},{"word":"for","start":97.245,"end":97.405,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.10998473316431046},{"word":"you","start":97.405,"end":97.645004,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.10728892683982848},{"word":"thanks","start":97.645004,"end":97.965004,"confidence":0.99853516,"punctuated_word":"Thanks,","sentiment":"neutral","sentiment_score":0.2790273427963257},{"word":"ross","start":97.965004,"end":98.465004,"confidence":0.9995117,"punctuated_word":"Ross.","sentiment":"neutral","sentiment_score":0.21182072162628177},{"word":"speaking","start":147.41,"end":147.91,"confidence":0.647583,"punctuated_word":"Speaking.","sentiment":"neutral","sentiment_score":0.004319453611969948},{"word":"my","start":153.69499,"end":153.935,"confidence":0.8339844,"punctuated_word":"My","sentiment":"neutral","sentiment_score":-0.02304159663617611},{"word":"name","start":153.935,"end":154.015,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.020831838250160217},{"word":"is","start":154.015,"end":154.33499,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01688208431005478},{"word":"dimitrios","start":154.33499,"end":154.83499,"confidence":0.9716797,"punctuated_word":"Dimitrios.","sentiment":"neutral","sentiment_score":-0.016637485474348068},{"word":"can","start":155.055,"end":155.295,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.022325102239847183},{"word":"you","start":155.295,"end":155.535,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.025127090513706207},{"word":"hear","start":155.535,"end":155.775,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.027397051453590393},{"word":"me","start":155.775,"end":156.275,"confidence":1.0,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.024278338998556137},{"word":"yep","start":159.135,"end":159.635,"confidence":0.94091797,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06253738701343536},{"word":"very","start":159.855,"end":160.25499,"confidence":0.94970703,"punctuated_word":"Very","sentiment":"neutral","sentiment_score":0.25946715474128723},{"word":"good","start":160.25499,"end":160.495,"confidence":1.0,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.1963202059268951},{"word":"how","start":160.495,"end":160.655,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.12801508605480194},{"word":"about","start":160.655,"end":160.815,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.12534199655056},{"word":"you","start":160.815,"end":161.13,"confidence":0.99902344,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.15530012547969818},{"word":"called","start":177.105,"end":177.185,"confidence":0.46972656,"punctuated_word":"Called","sentiment":"neutral","sentiment_score":0.020364562049508095},{"word":"fusion","start":177.185,"end":177.685,"confidence":0.7475586,"punctuated_word":"Fusion.","sentiment":"neutral","sentiment_score":0.03902249410748482},{"word":"okay","start":184.625,"end":185.105,"confidence":0.9460449,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01742478646337986},{"word":"for","start":185.105,"end":185.425,"confidence":0.94970703,"punctuated_word":"For","sentiment":"neutral","sentiment_score":-0.00018587149679660797},{"word":"government","start":185.425,"end":185.925,"confidence":0.8779297,"punctuated_word":"government.","sentiment":"neutral","sentiment_score":0.011746145784854887},{"word":"well","start":186.225,"end":186.545,"confidence":0.91064453,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.0006560683250427246},{"word":"first","start":186.545,"end":186.785,"confidence":0.9980469,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.0034300368279218674},{"word":"first","start":186.785,"end":187.025,"confidence":0.9448242,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.00607806071639061},{"word":"thing","start":187.025,"end":187.265,"confidence":0.69091797,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":-0.0008507668972015381},{"word":"first","start":187.265,"end":187.62,"confidence":0.88842773,"punctuated_word":"first,","sentiment":"neutral","sentiment_score":-0.006815111264586449},{"word":"i","start":187.78,"end":188.01999,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.004365686327219009},{"word":"just","start":188.01999,"end":188.09999,"confidence":0.8618164,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.001523580402135849},{"word":"checked","start":188.09999,"end":188.5,"confidence":0.7919922,"punctuated_word":"checked","sentiment":"neutral","sentiment_score":-0.004686668515205383},{"word":"your","start":188.5,"end":188.65999,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.01680322363972664},{"word":"login","start":188.65999,"end":189.14,"confidence":0.9589844,"punctuated_word":"login.","sentiment":"neutral","sentiment_score":-0.022271182388067245},{"word":"you","start":189.14,"end":189.45999,"confidence":0.99609375,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.056639671325683594},{"word":"haven't","start":189.45999,"end":189.86,"confidence":1.0,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.029995273798704147},{"word":"actually","start":189.86,"end":190.36,"confidence":0.99121094,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.019884735345840458},{"word":"registered","start":192.18,"end":192.68,"confidence":0.76708984,"punctuated_word":"registered","sentiment":"neutral","sentiment_score":-0.007735490798950195},{"word":"as","start":192.73999,"end":192.98,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.012832645326852798},{"word":"a","start":192.98,"end":193.14,"confidence":0.6455078,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.012398874387145042},{"word":"adobe","start":193.14,"end":193.62,"confidence":0.99609375,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.003103874623775482},{"word":"reseller","start":193.62,"end":194.01999,"confidence":0.99658203,"punctuated_word":"reseller","sentiment":"neutral","sentiment_score":-0.007922966033220291},{"word":"with","start":194.01999,"end":194.18,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.02171548455953598},{"word":"us","start":194.18,"end":194.68,"confidence":0.9890137,"punctuated_word":"us?","sentiment":"neutral","sentiment_score":-0.0076062679290771484},{"word":"oh","start":198.81999,"end":198.98,"confidence":0.92285156,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.001817433163523674},{"word":"okay","start":198.98,"end":199.29999,"confidence":0.9975586,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.007774939760565758},{"word":"but","start":199.29999,"end":199.54,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.03263695910573006},{"word":"you","start":199.54,"end":199.7,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03840191662311554},{"word":"haven't","start":199.7,"end":200.2,"confidence":1.0,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.03300600126385689},{"word":"registered","start":200.26,"end":200.76,"confidence":0.9223633,"punctuated_word":"registered","sentiment":"neutral","sentiment_score":-0.014488708227872849},{"word":"with","start":200.9,"end":201.14,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.03230825066566467},{"word":"us","start":201.14,"end":201.29999,"confidence":0.97802734,"punctuated_word":"us,","sentiment":"neutral","sentiment_score":-0.02158673107624054},{"word":"have","start":201.29999,"end":201.54,"confidence":0.9941406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.025524666532874107},{"word":"you","start":201.54,"end":201.825,"confidence":0.9975586,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.023249629884958267},{"word":"yeah","start":205.50499,"end":205.825,"confidence":0.99560547,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04566200077533722},{"word":"with","start":205.825,"end":206.065,"confidence":0.9873047,"punctuated_word":"With","sentiment":"neutral","sentiment_score":0.03486037254333496},{"word":"ticketdata","start":206.065,"end":206.565,"confidence":0.41552734,"punctuated_word":"TicketData.","sentiment":"neutral","sentiment_score":0.07441142946481705},{"word":"because","start":206.625,"end":207.125,"confidence":0.9970703,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.04898691922426224},{"word":"i","start":207.185,"end":207.265,"confidence":0.9863281,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07009416818618774},{"word":"i","start":207.265,"end":207.345,"confidence":0.65185547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0679335668683052},{"word":"log","start":207.345,"end":207.58499,"confidence":0.4453125,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.05204426869750023},{"word":"in","start":207.58499,"end":207.745,"confidence":0.9614258,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0648106038570404},{"word":"to","start":207.745,"end":207.905,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1016681045293808},{"word":"your","start":207.905,"end":208.22499,"confidence":0.96240234,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.06025185436010361},{"word":"yeah","start":208.94499,"end":209.265,"confidence":0.9855957,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.03122200444340706},{"word":"you","start":209.265,"end":209.50499,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.062141742557287216},{"word":"haven't","start":209.50499,"end":209.985,"confidence":0.99853516,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.022770941257476807},{"word":"actually","start":209.985,"end":210.485,"confidence":0.9892578,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.016463160514831543},{"word":"registered","start":210.94499,"end":211.425,"confidence":0.96728516,"punctuated_word":"registered.","sentiment":"neutral","sentiment_score":-0.05192424356937408},{"word":"can","start":211.425,"end":211.58499,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.006872989237308502},{"word":"you","start":211.58499,"end":211.825,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.022396676242351532},{"word":"register","start":211.825,"end":212.22499,"confidence":1.0,"punctuated_word":"register","sentiment":"neutral","sentiment_score":0.028389237821102142},{"word":"with","start":212.22499,"end":212.465,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03343372792005539},{"word":"me","start":212.465,"end":212.785,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.04983409866690636},{"word":"right","start":212.785,"end":212.94499,"confidence":0.9741211,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.06959094852209091},{"word":"now","start":212.94499,"end":213.185,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.038133908063173294},{"word":"so","start":213.185,"end":213.345,"confidence":0.95410156,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.04155968129634857},{"word":"you","start":213.345,"end":213.50499,"confidence":0.6044922,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03114277869462967},{"word":"can","start":213.50499,"end":213.665,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.024885952472686768},{"word":"see","start":213.665,"end":213.825,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.017420431599020958},{"word":"your","start":213.825,"end":214.065,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.022860633209347725},{"word":"price","start":214.065,"end":214.565,"confidence":0.99902344,"punctuated_word":"price?","sentiment":"neutral","sentiment_score":0.009680403396487236},{"word":"oh","start":221.25,"end":221.65001,"confidence":0.6312256,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.003949373960494995},{"word":"yeah","start":221.65001,"end":221.97,"confidence":0.9020996,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.001035400666296482},{"word":"but","start":221.97,"end":222.29001,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.03200758621096611},{"word":"not","start":222.29001,"end":222.53,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.03055400401353836},{"word":"for","start":222.53,"end":222.69,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.030456244945526123},{"word":"adobe","start":222.69,"end":223.17,"confidence":0.99560547,"punctuated_word":"Adobe.","sentiment":"neutral","sentiment_score":-0.04545881226658821},{"word":"right","start":223.17,"end":223.65001,"confidence":0.94873047,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.027434928342700005},{"word":"you","start":223.65001,"end":223.81,"confidence":0.7402344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.023795755580067635},{"word":"have","start":223.81,"end":224.31,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0120673393830657},{"word":"a","start":224.69,"end":224.77,"confidence":0.921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.00026803091168403625},{"word":"checkpoint","start":224.77,"end":225.27,"confidence":0.8654785,"punctuated_word":"checkpoint.","sentiment":"neutral","sentiment_score":0.0005662540788762271},{"word":"so","start":230.77501,"end":231.175,"confidence":0.6660156,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005562860518693924},{"word":"your","start":231.175,"end":231.335,"confidence":0.98828125,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0092579098418355},{"word":"account","start":231.335,"end":231.655,"confidence":0.9951172,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.02101142145693302},{"word":"is","start":231.655,"end":231.895,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.01170308142900467},{"word":"363458","start":231.895,"end":233.815,"confidence":0.9984538,"punctuated_word":"363458.","sentiment":"neutral","sentiment_score":0.0117536298930645},{"word":"correct","start":233.815,"end":234.315,"confidence":1.0,"punctuated_word":"Correct?","sentiment":"neutral","sentiment_score":0.013659989461302756},{"word":"yep","start":236.375,"end":236.77501,"confidence":0.97558594,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.009744684211909773},{"word":"i","start":236.77501,"end":237.015,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2378186136484146},{"word":"cannot","start":237.015,"end":237.335,"confidence":0.99902344,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.2139456272125244},{"word":"see","start":237.335,"end":237.655,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.14755521714687347},{"word":"that","start":237.655,"end":237.975,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.20348072052001953},{"word":"you","start":237.975,"end":238.215,"confidence":0.9589844,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2052002251148224},{"word":"have","start":238.215,"end":238.455,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.21914710104465485},{"word":"adobe","start":238.455,"end":238.855,"confidence":0.99902344,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.21269603073596952},{"word":"with","start":238.855,"end":239.095,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.2649708390235901},{"word":"us","start":239.095,"end":239.595,"confidence":0.9980469,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":-0.2392451763153076},{"word":"you","start":240.05501,"end":240.295,"confidence":0.7998047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.1560232937335968},{"word":"may","start":240.295,"end":240.535,"confidence":0.99609375,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.11519721150398254},{"word":"need","start":240.535,"end":240.77501,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.10982362926006316},{"word":"to","start":240.77501,"end":241.27501,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17257478833198547},{"word":"register","start":241.495,"end":241.975,"confidence":0.9614258,"punctuated_word":"register","sentiment":"neutral","sentiment_score":-0.10503022372722626},{"word":"for","start":241.975,"end":242.295,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.15581014752388},{"word":"adobe","start":242.295,"end":242.77501,"confidence":1.0,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.11272922158241272},{"word":"marketplace","start":242.77501,"end":243.27501,"confidence":0.8598633,"punctuated_word":"Marketplace.","sentiment":"neutral","sentiment_score":-0.1160942316055298},{"word":"okay","start":252.54999,"end":253.04999,"confidence":0.9499512,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.01925226673483849},{"word":"so","start":253.11,"end":253.61,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.002996617928147316},{"word":"can","start":254.15,"end":254.39,"confidence":0.9838867,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.006895257160067558},{"word":"you","start":254.39,"end":254.62999,"confidence":0.6035156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0028596483170986176},{"word":"log","start":254.62999,"end":254.79,"confidence":0.9589844,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.001473085954785347},{"word":"in","start":254.79,"end":254.95,"confidence":0.95947266,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.00861641950905323},{"word":"to","start":254.95,"end":255.18999,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.009698130190372469},{"word":"the","start":255.18999,"end":255.26999,"confidence":0.16357422,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.008962281048297882},{"word":"data","start":255.26999,"end":255.59,"confidence":0.39453125,"punctuated_word":"data","sentiment":"neutral","sentiment_score":0.012754740193486214},{"word":"portal","start":255.59,"end":256.07,"confidence":1.0,"punctuated_word":"portal","sentiment":"neutral","sentiment_score":0.006220147013664246},{"word":"using","start":256.07,"end":256.38998,"confidence":0.99902344,"punctuated_word":"using","sentiment":"neutral","sentiment_score":0.010319674387574196},{"word":"that","start":256.38998,"end":256.63,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.007431782782077789},{"word":"number","start":256.63,"end":257.13,"confidence":0.8466797,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.00789494439959526},{"word":"363458","start":257.19,"end":258.87,"confidence":0.88273114,"punctuated_word":"363458.","sentiment":"neutral","sentiment_score":0.008329378440976143},{"word":"yep","start":258.87,"end":259.095,"confidence":0.9213867,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04300244152545929},{"word":"yep","start":261.655,"end":261.975,"confidence":0.9135742,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05549320578575134},{"word":"on","start":261.975,"end":262.215,"confidence":0.9951172,"punctuated_word":"On","sentiment":"neutral","sentiment_score":0.03982426971197128},{"word":"the","start":262.215,"end":262.375,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.045228127390146255},{"word":"left","start":262.375,"end":262.535,"confidence":1.0,"punctuated_word":"left","sentiment":"neutral","sentiment_score":0.04880884289741516},{"word":"hand","start":262.535,"end":262.775,"confidence":0.9980469,"punctuated_word":"hand","sentiment":"neutral","sentiment_score":0.05641202628612518},{"word":"side","start":262.775,"end":262.935,"confidence":0.9482422,"punctuated_word":"side,","sentiment":"neutral","sentiment_score":0.04180629551410675},{"word":"there","start":262.935,"end":263.175,"confidence":0.96777344,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.035780686885118484},{"word":"is","start":263.175,"end":263.335,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.027910780161619183},{"word":"subscription","start":263.335,"end":263.835,"confidence":0.99658203,"punctuated_word":"subscription.","sentiment":"neutral","sentiment_score":0.024827148765325543},{"word":"can","start":263.975,"end":264.135,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.03128406032919884},{"word":"you","start":264.135,"end":264.295,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.026014063507318497},{"word":"click","start":264.295,"end":264.535,"confidence":1.0,"punctuated_word":"click","sentiment":"neutral","sentiment_score":0.02809694968163967},{"word":"on","start":264.535,"end":264.695,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04228390008211136},{"word":"the","start":264.695,"end":264.855,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03157968074083328},{"word":"subscription","start":264.855,"end":265.355,"confidence":0.99902344,"punctuated_word":"subscription?","sentiment":"neutral","sentiment_score":0.01871849223971367},{"word":"mhmm","start":267.895,"end":268.395,"confidence":0.9836426,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.014504285529255869},{"word":"yes","start":270.455,"end":270.955,"confidence":0.99121094,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.040481485426425934},{"word":"adobe","start":271.015,"end":271.415,"confidence":0.9770508,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.02468016743659973},{"word":"marketplace","start":271.415,"end":271.895,"confidence":0.6098633,"punctuated_word":"Marketplace","sentiment":"neutral","sentiment_score":0.036438167095184326},{"word":"under","start":271.895,"end":272.215,"confidence":0.8276367,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.043526701629161835},{"word":"discover","start":272.215,"end":272.715,"confidence":0.6586914,"punctuated_word":"Discover.","sentiment":"neutral","sentiment_score":0.05135653167963028},{"word":"mac","start":273.25,"end":273.29,"confidence":0.51220703,"punctuated_word":"Mac","sentiment":"neutral","sentiment_score":0.049363672733306885},{"word":"adobe","start":273.33002,"end":273.81,"confidence":0.9970703,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.019928105175495148},{"word":"marketplace","start":273.81,"end":274.31,"confidence":0.98876953,"punctuated_word":"Marketplace.","sentiment":"neutral","sentiment_score":0.0286676362156868},{"word":"can","start":274.37,"end":274.53,"confidence":0.99902344,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.02519137971103191},{"word":"you","start":274.53,"end":274.69,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02317502163350582},{"word":"fill","start":274.69,"end":274.93,"confidence":1.0,"punctuated_word":"fill","sentiment":"neutral","sentiment_score":0.036254823207855225},{"word":"in","start":274.93,"end":275.01,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02588350884616375},{"word":"the","start":275.01,"end":275.17,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.025991493836045265},{"word":"detail","start":275.17,"end":275.49002,"confidence":0.93359375,"punctuated_word":"detail","sentiment":"neutral","sentiment_score":0.01914651319384575},{"word":"there","start":275.49002,"end":275.65,"confidence":0.96777344,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.013088135048747064},{"word":"please","start":275.65,"end":275.97,"confidence":0.9951172,"punctuated_word":"please?","sentiment":"neutral","sentiment_score":0.005203426815569401},{"word":"yeah","start":275.97,"end":276.47,"confidence":0.96875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.004377478733658791},{"word":"sorry","start":276.53,"end":277.03,"confidence":0.7159424,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.0326155424118042},{"word":"you","start":277.09,"end":277.33002,"confidence":0.9980469,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.01886279135942459},{"word":"might","start":277.33002,"end":277.57,"confidence":0.94970703,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.01905702613294125},{"word":"have","start":277.57,"end":277.73,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.020517248660326004},{"word":"to","start":277.73,"end":277.81,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.031566984951496124},{"word":"click","start":277.81,"end":278.13,"confidence":0.99609375,"punctuated_word":"click","sentiment":"neutral","sentiment_score":-0.028630882501602173},{"word":"getting","start":278.13,"end":278.45,"confidence":0.9921875,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":-0.03304174542427063},{"word":"started","start":278.45,"end":278.95,"confidence":0.8779297,"punctuated_word":"started.","sentiment":"neutral","sentiment_score":-0.002327674999833107},{"word":"adobe","start":280.05002,"end":280.53,"confidence":0.9819336,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.00497269444167614},{"word":"marketplace","start":280.53,"end":281.03,"confidence":0.67785645,"punctuated_word":"Marketplace,","sentiment":"neutral","sentiment_score":0.013380385935306547},{"word":"vip","start":281.09,"end":281.49,"confidence":0.9873047,"punctuated_word":"VIP","sentiment":"neutral","sentiment_score":0.010737882927060127},{"word":"marketplace","start":281.49,"end":281.99,"confidence":0.9875488,"punctuated_word":"Marketplace.","sentiment":"neutral","sentiment_score":0.02102418802678585},{"word":"yes","start":286.05002,"end":286.425,"confidence":0.9946289,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.030064024031162265},{"word":"correct","start":287.065,"end":287.465,"confidence":0.76342773,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.08081716299057007},{"word":"yep","start":287.465,"end":287.78497,"confidence":0.7727051,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08454730361700058},{"word":"that's","start":287.78497,"end":288.025,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.07901628315448761},{"word":"the","start":288.025,"end":288.185,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06266389042139053},{"word":"one","start":288.185,"end":288.345,"confidence":0.98583984,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.05326937884092331},{"word":"so","start":288.345,"end":288.585,"confidence":0.9248047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02738213539123535},{"word":"double","start":288.585,"end":288.905,"confidence":0.41015625,"punctuated_word":"double","sentiment":"neutral","sentiment_score":0.026383396238088608},{"word":"check","start":288.905,"end":289.145,"confidence":0.99609375,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.021001342684030533},{"word":"your","start":289.145,"end":289.38498,"confidence":0.7265625,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.012836486101150513},{"word":"address","start":289.38498,"end":289.78497,"confidence":1.0,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.016290199011564255},{"word":"is","start":289.78497,"end":290.185,"confidence":0.90478516,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.007569640874862671},{"word":"is","start":290.185,"end":290.585,"confidence":0.99121094,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.016663160175085068},{"word":"correctly","start":290.585,"end":291.065,"confidence":0.9404297,"punctuated_word":"correctly","sentiment":"neutral","sentiment_score":0.028335727751255035},{"word":"there","start":291.065,"end":291.565,"confidence":0.9926758,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.011195741593837738},{"word":"mhmm","start":296.66498,"end":297.16498,"confidence":0.99450684,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013328141532838345},{"word":"and","start":297.305,"end":297.54498,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.016717733815312386},{"word":"the","start":297.54498,"end":297.865,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.014893492683768272},{"word":"contact","start":297.865,"end":298.26498,"confidence":0.99902344,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":0.0017563775181770325},{"word":"detail","start":298.26498,"end":298.585,"confidence":0.8796387,"punctuated_word":"detail,","sentiment":"neutral","sentiment_score":0.014273174107074738},{"word":"maybe","start":298.585,"end":298.82498,"confidence":0.9760742,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.0153888538479805},{"word":"your","start":298.82498,"end":298.985,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.014810126274824142},{"word":"name","start":298.985,"end":299.22498,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.011142872273921968},{"word":"or","start":299.22498,"end":299.38498,"confidence":0.96777344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.016469601541757584},{"word":"anyone's","start":299.38498,"end":299.88498,"confidence":0.64208984,"punctuated_word":"anyone's","sentiment":"neutral","sentiment_score":0.006018153391778469},{"word":"and","start":299.94498,"end":300.10498,"confidence":0.43920898,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.00494636595249176},{"word":"the","start":300.10498,"end":300.26498,"confidence":0.30981445,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01008063182234764},{"word":"email","start":300.26498,"end":300.585,"confidence":0.9970703,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.007698819041252136},{"word":"address","start":300.585,"end":300.99,"confidence":0.7741699,"punctuated_word":"address.","sentiment":"neutral","sentiment_score":0.014094224199652672},{"word":"mhmm","start":304.99,"end":305.49,"confidence":0.9732666,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013488920405507088},{"word":"mhmm","start":312.91,"end":313.41,"confidence":0.97436523,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.00446049589663744},{"word":"yep","start":315.47,"end":315.825,"confidence":0.76000977,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04279922693967819},{"word":"yep","start":330.785,"end":331.285,"confidence":0.8342285,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.10545577108860016},{"word":"i","start":331.29,"end":331.45,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.11830349266529085},{"word":"think","start":331.45,"end":331.69,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.13186931610107422},{"word":"it's","start":331.69,"end":332.17,"confidence":0.97680664,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.13683462142944336},{"word":"it's","start":332.17,"end":332.25,"confidence":0.8417969,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.1567467749118805},{"word":"been","start":332.25,"end":332.75,"confidence":0.99609375,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.16101300716400146},{"word":"done","start":333.05002,"end":333.29,"confidence":0.98950195,"punctuated_word":"done.","sentiment":"neutral","sentiment_score":0.23817194998264313},{"word":"yeah","start":333.29,"end":333.61002,"confidence":0.85131836,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.3427155613899231},{"word":"good","start":333.61002,"end":334.11002,"confidence":0.9946289,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.447024941444397},{"word":"so","start":334.33002,"end":334.65,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.18152864277362823},{"word":"go","start":334.65,"end":334.73,"confidence":0.99902344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.1712215393781662},{"word":"back","start":334.73,"end":335.05002,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.16254015266895294},{"word":"go","start":335.05002,"end":335.21002,"confidence":0.98535156,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.11528927087783812},{"word":"back","start":335.21002,"end":335.53,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.1476101279258728},{"word":"one","start":335.53,"end":335.77002,"confidence":0.9790039,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.13754615187644958},{"word":"step","start":335.77002,"end":336.17,"confidence":0.84521484,"punctuated_word":"step,","sentiment":"neutral","sentiment_score":0.1689654290676117},{"word":"and","start":336.17,"end":336.33002,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12535688281059265},{"word":"then","start":336.33002,"end":336.57,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.13829921185970306},{"word":"you","start":336.57,"end":336.65,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.14118865132331848},{"word":"can","start":336.65,"end":336.97,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.13171567022800446},{"word":"click","start":336.97,"end":337.21002,"confidence":1.0,"punctuated_word":"click","sentiment":"neutral","sentiment_score":0.1095809042453766},{"word":"on","start":337.21002,"end":337.37,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1172787994146347},{"word":"the","start":337.37,"end":337.53,"confidence":0.9902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.13406573235988617},{"word":"adobe","start":337.53,"end":337.85,"confidence":0.9902344,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.10308583825826644},{"word":"marketplace","start":337.85,"end":338.33002,"confidence":0.8496094,"punctuated_word":"marketplace.","sentiment":"neutral","sentiment_score":0.16357636451721191},{"word":"now","start":338.33002,"end":338.57,"confidence":0.99902344,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.1652103066444397},{"word":"you","start":338.57,"end":338.73,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.17055366933345795},{"word":"have","start":338.73,"end":338.97,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.16200754046440125},{"word":"adobe","start":338.97,"end":339.29,"confidence":0.9941406,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.10168172419071198},{"word":"marketplace","start":339.29,"end":339.79,"confidence":0.91748047,"punctuated_word":"marketplace","sentiment":"neutral","sentiment_score":0.13367843627929688},{"word":"in","start":339.93,"end":340.09,"confidence":0.8881836,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.17542536556720734},{"word":"your","start":340.09,"end":340.59,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.18584506213665009},{"word":"adobe","start":340.97,"end":341.29,"confidence":0.8803711,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.11651572585105896},{"word":"mark","start":341.29,"end":341.45,"confidence":0.42749023,"punctuated_word":"mark","sentiment":"neutral","sentiment_score":0.14614461362361908},{"word":"in","start":341.61002,"end":341.85,"confidence":0.8041992,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.16238974034786224},{"word":"the","start":341.85,"end":342.09,"confidence":0.9838867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.18995632231235504},{"word":"adiq","start":342.09,"end":342.41,"confidence":0.49186197,"punctuated_word":"AdiQ","sentiment":"neutral","sentiment_score":0.1399797648191452},{"word":"data","start":342.41,"end":342.73,"confidence":0.78271484,"punctuated_word":"data","sentiment":"neutral","sentiment_score":0.1250346601009369},{"word":"portal","start":342.73,"end":343.23,"confidence":0.8898926,"punctuated_word":"portal.","sentiment":"neutral","sentiment_score":0.13330276310443878},{"word":"yeah","start":343.29,"end":343.665,"confidence":0.81933594,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08809821307659149},{"word":"mhmm","start":353.345,"end":353.665,"confidence":0.9766846,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013400405645370483},{"word":"yeah","start":353.665,"end":354.065,"confidence":0.81689453,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07410158216953278},{"word":"click","start":354.065,"end":354.305,"confidence":0.99902344,"punctuated_word":"Click","sentiment":"neutral","sentiment_score":0.07293186336755753},{"word":"on","start":354.305,"end":354.465,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.09590331465005876},{"word":"that","start":354.465,"end":354.70502,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.07924410700798035},{"word":"one","start":354.70502,"end":354.86502,"confidence":0.9916992,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.04951748251914978},{"word":"please","start":354.86502,"end":355.185,"confidence":0.9746094,"punctuated_word":"please.","sentiment":"neutral","sentiment_score":0.06255768239498138},{"word":"yeah","start":355.185,"end":355.685,"confidence":0.92749023,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04751405864953995},{"word":"now","start":356.41,"end":356.81,"confidence":0.99609375,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.03767866641283035},{"word":"now","start":356.81,"end":357.13,"confidence":0.99316406,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.04262346774339676},{"word":"you","start":357.13,"end":357.37,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04736830294132233},{"word":"can","start":357.37,"end":357.61002,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06596539914608002},{"word":"see","start":357.61002,"end":358.01,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.055737920105457306},{"word":"pricing","start":358.01,"end":358.41,"confidence":0.99902344,"punctuated_word":"pricing","sentiment":"neutral","sentiment_score":0.02840372174978256},{"word":"here","start":358.41,"end":358.73,"confidence":0.8071289,"punctuated_word":"here,","sentiment":"neutral","sentiment_score":0.06676261872053146},{"word":"indicative","start":358.73,"end":359.23,"confidence":0.4909668,"punctuated_word":"indicative","sentiment":"neutral","sentiment_score":0.04404667764902115},{"word":"pricing","start":359.29,"end":359.69,"confidence":0.9921875,"punctuated_word":"pricing","sentiment":"neutral","sentiment_score":0.031878575682640076},{"word":"on","start":359.69,"end":359.85,"confidence":0.69091797,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.050665393471717834},{"word":"the","start":359.85,"end":360.01,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03825444355607033},{"word":"top","start":360.01,"end":360.25,"confidence":0.98657227,"punctuated_word":"top.","sentiment":"neutral","sentiment_score":0.04891783371567726},{"word":"you","start":360.25,"end":360.41,"confidence":0.984375,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.003443535417318344},{"word":"were","start":360.41,"end":360.57,"confidence":0.9921875,"punctuated_word":"were","sentiment":"neutral","sentiment_score":0.002639487385749817},{"word":"saying","start":360.57,"end":361.05002,"confidence":1.0,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":0.013865113258361816},{"word":"they","start":361.05002,"end":361.13,"confidence":0.8510742,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.012940285727381706},{"word":"are","start":361.13,"end":361.37,"confidence":0.9892578,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.017091523855924606},{"word":"government","start":361.37,"end":361.85,"confidence":0.9951172,"punctuated_word":"government","sentiment":"neutral","sentiment_score":0.030846569687128067},{"word":"you","start":362.81,"end":363.13,"confidence":0.6582031,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.008607018738985062},{"word":"can","start":363.13,"end":363.21002,"confidence":0.49902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.01600021868944168},{"word":"government","start":363.37,"end":363.87,"confidence":0.63720703,"punctuated_word":"government","sentiment":"neutral","sentiment_score":0.024123385548591617},{"word":"client","start":365.21002,"end":365.61002,"confidence":0.7277832,"punctuated_word":"client.","sentiment":"neutral","sentiment_score":0.02544596418738365},{"word":"yeah","start":365.61002,"end":366.11002,"confidence":0.9543457,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.0225280337035656},{"word":"yeah","start":373.745,"end":373.985,"confidence":0.7949219,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0029329750686883926},{"word":"but","start":373.985,"end":374.22498,"confidence":0.9970703,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.030168019235134125},{"word":"they","start":374.22498,"end":374.54498,"confidence":0.7036133,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.03277474269270897},{"word":"are","start":374.54498,"end":374.865,"confidence":0.76171875,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.024953505024313927},{"word":"government","start":374.865,"end":375.34497,"confidence":0.76220703,"punctuated_word":"government,","sentiment":"neutral","sentiment_score":-0.028206923976540565},{"word":"aren't","start":375.34497,"end":375.50497,"confidence":0.9538574,"punctuated_word":"aren't","sentiment":"neutral","sentiment_score":-0.038917794823646545},{"word":"they","start":375.50497,"end":376.00497,"confidence":0.9995117,"punctuated_word":"they?","sentiment":"neutral","sentiment_score":-0.014609054662287235},{"word":"yeah","start":377.745,"end":378.145,"confidence":0.7709961,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03571656346321106},{"word":"yeah","start":378.145,"end":378.54498,"confidence":0.9621582,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.044036515057086945},{"word":"can","start":378.54498,"end":378.865,"confidence":0.9951172,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.042226772755384445},{"word":"you","start":378.865,"end":379.025,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04983600974082947},{"word":"click","start":379.025,"end":379.26498,"confidence":1.0,"punctuated_word":"click","sentiment":"neutral","sentiment_score":0.05654913932085037},{"word":"on","start":379.26498,"end":379.76498,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06347950547933578},{"word":"the","start":380.38498,"end":380.465,"confidence":0.94628906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0554884597659111},{"word":"adobe","start":380.465,"end":380.94498,"confidence":0.5786133,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":0.046681858599185944},{"word":"marketplace","start":380.94498,"end":381.44498,"confidence":0.47351074,"punctuated_word":"marketplace?","sentiment":"neutral","sentiment_score":0.04723618924617767},{"word":"and","start":381.50497,"end":381.66498,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03044881485402584},{"word":"you","start":381.66498,"end":381.82498,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.029569512233138084},{"word":"can","start":381.82498,"end":381.985,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.03940514847636223},{"word":"see","start":381.985,"end":382.22498,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.034708261489868164},{"word":"under","start":382.22498,"end":382.465,"confidence":0.93847656,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.02907704934477806},{"word":"the","start":382.465,"end":382.54498,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03258760645985603},{"word":"top","start":382.54498,"end":382.78497,"confidence":0.99121094,"punctuated_word":"top","sentiment":"neutral","sentiment_score":0.02930758520960808},{"word":"in","start":382.78497,"end":383.025,"confidence":0.66552734,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03500029444694519},{"word":"the","start":383.025,"end":383.525,"confidence":0.5400696,"punctuated_word":"the.","sentiment":"neutral","sentiment_score":0.031217677518725395},{"word":"can","start":383.66498,"end":383.82498,"confidence":0.94140625,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.02698327973484993},{"word":"you","start":383.82498,"end":383.985,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02399768866598606},{"word":"see","start":383.985,"end":384.22498,"confidence":0.9838867,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.024774892255663872},{"word":"government","start":384.22498,"end":384.72498,"confidence":0.7297363,"punctuated_word":"government,","sentiment":"neutral","sentiment_score":0.019159307703375816},{"word":"commercial","start":384.865,"end":385.365,"confidence":0.782959,"punctuated_word":"commercial,","sentiment":"neutral","sentiment_score":0.02626309171319008},{"word":"education","start":385.50497,"end":386.00497,"confidence":0.9758301,"punctuated_word":"education,","sentiment":"neutral","sentiment_score":0.021132100373506543},{"word":"government","start":386.145,"end":386.645,"confidence":0.92993164,"punctuated_word":"government?","sentiment":"neutral","sentiment_score":0.035594239830970764},{"word":"yeah","start":388.83002,"end":389.15,"confidence":0.8664551,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04971051961183548},{"word":"click","start":389.15,"end":389.39,"confidence":1.0,"punctuated_word":"Click","sentiment":"neutral","sentiment_score":0.04792159050703049},{"word":"on","start":389.39,"end":389.47,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05018047243356705},{"word":"the","start":389.47,"end":389.63,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03956638276576996},{"word":"government","start":389.63,"end":390.03,"confidence":1.0,"punctuated_word":"government","sentiment":"neutral","sentiment_score":0.03387337177991867},{"word":"on","start":390.03,"end":390.19,"confidence":0.5551758,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05161391571164131},{"word":"the","start":390.19,"end":390.35,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.052262600511312485},{"word":"right","start":390.35,"end":390.51,"confidence":0.9716797,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.051133204251527786},{"word":"hand","start":390.51,"end":390.67,"confidence":0.99902344,"punctuated_word":"hand","sentiment":"neutral","sentiment_score":0.04893886297941208},{"word":"side","start":390.67,"end":390.99,"confidence":0.7437744,"punctuated_word":"side.","sentiment":"neutral","sentiment_score":0.04666413739323616},{"word":"manage","start":390.99,"end":391.49,"confidence":0.9847005,"punctuated_word":"Manage.","sentiment":"neutral","sentiment_score":0.03813633695244789},{"word":"yeah","start":393.55002,"end":394.05002,"confidence":0.91967773,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04367218166589737},{"word":"and","start":397.55002,"end":397.79,"confidence":0.9658203,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03534957766532898},{"word":"then","start":397.79,"end":398.03,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.033700715750455856},{"word":"click","start":398.03,"end":398.27002,"confidence":0.99902344,"punctuated_word":"click","sentiment":"neutral","sentiment_score":0.03811847046017647},{"word":"on","start":398.27002,"end":398.59,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05382915958762169},{"word":"purchase","start":398.59,"end":398.99,"confidence":0.99902344,"punctuated_word":"purchase","sentiment":"neutral","sentiment_score":0.03233335167169571},{"word":"new","start":398.99,"end":399.23,"confidence":0.9980469,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.04262553155422211},{"word":"product","start":399.23,"end":399.73,"confidence":0.9807129,"punctuated_word":"product.","sentiment":"neutral","sentiment_score":0.03955259546637535},{"word":"yeah","start":405.655,"end":405.81497,"confidence":0.99316406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0006432579830288887},{"word":"yeah","start":405.81497,"end":405.97498,"confidence":0.9975586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.022649303078651428},{"word":"yeah","start":405.97498,"end":406.215,"confidence":0.93847656,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020887963473796844},{"word":"this","start":406.215,"end":406.375,"confidence":0.9116211,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.017032738775014877},{"word":"is","start":406.375,"end":406.53497,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.005491938441991806},{"word":"the","start":406.53497,"end":406.69498,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.011714588850736618},{"word":"pricing","start":406.69498,"end":407.09497,"confidence":0.96972656,"punctuated_word":"pricing.","sentiment":"neutral","sentiment_score":0.010284977033734322},{"word":"this","start":407.09497,"end":407.25497,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.004333630204200745},{"word":"is","start":407.25497,"end":407.335,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0021514222025871277},{"word":"the","start":407.335,"end":407.495,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02102324366569519},{"word":"pricing","start":407.495,"end":407.895,"confidence":0.9758301,"punctuated_word":"pricing.","sentiment":"neutral","sentiment_score":0.025742430239915848},{"word":"of","start":407.895,"end":408.055,"confidence":0.9970703,"punctuated_word":"Of","sentiment":"neutral","sentiment_score":0.03090926632285118},{"word":"course","start":408.055,"end":408.53497,"confidence":0.9946289,"punctuated_word":"course.","sentiment":"neutral","sentiment_score":0.05528644844889641},{"word":"this","start":408.53497,"end":408.69498,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.03323158621788025},{"word":"is","start":408.69498,"end":408.935,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03620319068431854},{"word":"the","start":408.935,"end":408.97498,"confidence":0.625,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.051827725023031235},{"word":"how","start":409.01498,"end":409.25497,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.04343452304601669},{"word":"you","start":409.25497,"end":409.41498,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06642602384090424},{"word":"get","start":409.41498,"end":409.655,"confidence":0.9838867,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04701590538024902},{"word":"a","start":409.655,"end":409.735,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06209345534443855},{"word":"quote","start":409.735,"end":410.235,"confidence":0.95092773,"punctuated_word":"quote.","sentiment":"neutral","sentiment_score":0.00044254958629608154},{"word":"not","start":410.375,"end":410.615,"confidence":0.99609375,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.2363898754119873},{"word":"not","start":410.615,"end":410.775,"confidence":0.9941406,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.29490479826927185},{"word":"buying","start":410.775,"end":411.09497,"confidence":0.8461914,"punctuated_word":"buying.","sentiment":"neutral","sentiment_score":-0.2620183825492859},{"word":"no","start":411.09497,"end":411.41498,"confidence":0.9770508,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.25134599208831787},{"word":"of","start":411.41498,"end":411.57498,"confidence":0.9980469,"punctuated_word":"Of","sentiment":"neutral","sentiment_score":0.01871010661125183},{"word":"course","start":411.57498,"end":412.07498,"confidence":0.9975586,"punctuated_word":"course.","sentiment":"neutral","sentiment_score":0.027660932391881943},{"word":"yeah","start":412.27,"end":412.50998,"confidence":0.9790039,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03877667710185051},{"word":"yeah","start":412.50998,"end":413.00998,"confidence":0.9975586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04488470405340195},{"word":"and","start":413.55,"end":413.78998,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03939223289489746},{"word":"then","start":413.78998,"end":414.03,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04313485324382782},{"word":"can","start":414.03,"end":414.18997,"confidence":0.9863281,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.031426869332790375},{"word":"you","start":414.18997,"end":414.31,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.028683630749583244},{"word":"on","start":414.43,"end":414.66998,"confidence":0.96240234,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.028998639434576035},{"word":"the","start":414.66998,"end":414.75,"confidence":0.9111328,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.028087666258215904},{"word":"on","start":414.75,"end":414.90997,"confidence":0.9873047,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.028537359088659286},{"word":"the","start":414.90997,"end":415.06998,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02235245145857334},{"word":"middle","start":415.06998,"end":415.46997,"confidence":0.99902344,"punctuated_word":"middle","sentiment":"neutral","sentiment_score":0.02400410734117031},{"word":"part","start":415.46997,"end":415.78998,"confidence":0.96606445,"punctuated_word":"part,","sentiment":"neutral","sentiment_score":0.026743389666080475},{"word":"can","start":415.78998,"end":415.94998,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0163591131567955},{"word":"you","start":415.94998,"end":416.11,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01934575662016869},{"word":"see","start":416.11,"end":416.43,"confidence":0.99316406,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.020907346159219745},{"word":"cold","start":416.43,"end":416.75,"confidence":0.44213867,"punctuated_word":"cold","sentiment":"neutral","sentiment_score":0.02131294831633568},{"word":"fusion","start":416.75,"end":417.22998,"confidence":0.93359375,"punctuated_word":"fusion","sentiment":"neutral","sentiment_score":0.01617298647761345},{"word":"there","start":417.22998,"end":417.72998,"confidence":0.9572754,"punctuated_word":"there?","sentiment":"neutral","sentiment_score":0.040737397968769073},{"word":"yeah","start":419.78998,"end":420.11,"confidence":0.9577637,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.17128026485443115},{"word":"yeah","start":420.11,"end":420.43,"confidence":0.99609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1417434811592102},{"word":"is","start":420.43,"end":420.59,"confidence":0.9980469,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.12809088826179504},{"word":"that","start":420.59,"end":420.75,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11977136880159378},{"word":"what","start":420.75,"end":420.90997,"confidence":0.9760742,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.06350910663604736},{"word":"you're","start":420.90997,"end":421.06998,"confidence":0.9328613,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.06165214627981186},{"word":"after","start":421.06998,"end":421.31,"confidence":0.8474121,"punctuated_word":"after?","sentiment":"neutral","sentiment_score":0.056722380220890045},{"word":"right","start":421.31,"end":421.55,"confidence":0.9682617,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.03777118027210235},{"word":"cold","start":421.55,"end":421.71,"confidence":0.9902344,"punctuated_word":"Cold","sentiment":"neutral","sentiment_score":0.01543472334742546},{"word":"fusion","start":421.71,"end":422.18997,"confidence":0.88183594,"punctuated_word":"fusion.","sentiment":"neutral","sentiment_score":0.016831494867801666},{"word":"yeah","start":422.18997,"end":422.68997,"confidence":0.8029785,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.029503002762794495},{"word":"yeah","start":436.765,"end":437.165,"confidence":0.8425293,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02595777064561844},{"word":"okay","start":437.165,"end":437.665,"confidence":0.9970703,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.021502653136849403},{"word":"how","start":437.725,"end":437.96503,"confidence":0.89208984,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.008278200402855873},{"word":"many","start":437.96503,"end":438.46503,"confidence":0.9995117,"punctuated_word":"many?","sentiment":"neutral","sentiment_score":0.0076215872541069984},{"word":"three","start":440.92502,"end":441.42502,"confidence":0.98657227,"punctuated_word":"Three.","sentiment":"neutral","sentiment_score":0.02170717902481556},{"word":"just","start":441.85,"end":442.17,"confidence":0.7236328,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.020571142435073853},{"word":"change","start":442.17,"end":442.49002,"confidence":0.97314453,"punctuated_word":"change","sentiment":"neutral","sentiment_score":0.03072250448167324},{"word":"it","start":442.49002,"end":442.65002,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.012637853622436523},{"word":"to","start":442.65002,"end":442.81,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02099650353193283},{"word":"three","start":442.81,"end":443.31,"confidence":1.0,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.015682898461818695},{"word":"and","start":444.25,"end":444.49002,"confidence":0.6010742,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.01587608829140663},{"word":"then","start":444.49002,"end":444.81,"confidence":0.99902344,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.021029993891716003},{"word":"add","start":444.81,"end":445.31,"confidence":0.66748047,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.017328565940260887},{"word":"and","start":446.89,"end":447.13,"confidence":0.4975586,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.01142488606274128},{"word":"then","start":447.13,"end":447.53,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.013477668166160583},{"word":"continue","start":447.53,"end":448.03,"confidence":0.77905273,"punctuated_word":"continue.","sentiment":"neutral","sentiment_score":0.01907617226243019},{"word":"and","start":448.49002,"end":448.73,"confidence":0.99121094,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.013012969866394997},{"word":"this","start":448.73,"end":448.97,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.008821053430438042},{"word":"is","start":448.97,"end":449.13,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0104565117508173},{"word":"your","start":449.13,"end":449.45,"confidence":0.9902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.019109005108475685},{"word":"your","start":449.45,"end":449.69,"confidence":0.9790039,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.017519429326057434},{"word":"buy","start":449.69,"end":449.85,"confidence":0.3395996,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":0.005063608288764954},{"word":"price","start":449.85,"end":450.35,"confidence":0.94091797,"punctuated_word":"price.","sentiment":"neutral","sentiment_score":0.012756402604281902},{"word":"eight","start":452.09003,"end":452.33002,"confidence":0.50146484,"punctuated_word":"Eight","sentiment":"neutral","sentiment_score":0.0105119701474905},{"word":"core","start":452.33002,"end":452.57,"confidence":0.63623047,"punctuated_word":"core,","sentiment":"neutral","sentiment_score":0.015833541750907898},{"word":"was","start":452.57,"end":452.73,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.02021353878080845},{"word":"it","start":452.73,"end":453.05002,"confidence":0.9838867,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.01498462725430727},{"word":"eight","start":453.05002,"end":453.21002,"confidence":0.99316406,"punctuated_word":"Eight","sentiment":"neutral","sentiment_score":0.016974830999970436},{"word":"yeah","start":454.17,"end":454.57,"confidence":0.9609375,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.01577495038509369},{"word":"eight","start":454.57,"end":455.025,"confidence":0.7573242,"punctuated_word":"Eight.","sentiment":"neutral","sentiment_score":0.01163818407803774},{"word":"mhmm","start":458.705,"end":459.10498,"confidence":0.9963379,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013575149700045586},{"word":"o","start":459.10498,"end":459.26498,"confidence":0.4921875,"punctuated_word":"O","sentiment":"neutral","sentiment_score":0.0108998641371727},{"word":"l","start":459.26498,"end":459.505,"confidence":0.9980469,"punctuated_word":"l","sentiment":"neutral","sentiment_score":0.013632253743708134},{"word":"edcore","start":459.505,"end":459.905,"confidence":0.91259766,"punctuated_word":"Edcore","sentiment":"neutral","sentiment_score":0.02317792922258377},{"word":"for","start":459.905,"end":460.065,"confidence":0.98095703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.009440142661333084},{"word":"three","start":460.065,"end":460.565,"confidence":0.829834,"punctuated_word":"three.","sentiment":"neutral","sentiment_score":0.015411106869578362},{"word":"quantity","start":460.625,"end":461.10498,"confidence":0.984375,"punctuated_word":"Quantity","sentiment":"neutral","sentiment_score":0.026922453194856644},{"word":"three","start":461.10498,"end":461.425,"confidence":0.97680664,"punctuated_word":"three.","sentiment":"neutral","sentiment_score":0.02675671875476837},{"word":"yeah","start":461.425,"end":461.925,"confidence":0.907959,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.030122926458716393},{"word":"yeah","start":463.745,"end":464.145,"confidence":0.9748535,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03361991420388222},{"word":"ed","start":464.145,"end":464.645,"confidence":0.9748535,"punctuated_word":"Ed.","sentiment":"neutral","sentiment_score":0.026644673198461533},{"word":"and","start":469.49,"end":469.81,"confidence":0.62060547,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.022608594968914986},{"word":"then","start":469.81,"end":470.21,"confidence":0.9970703,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.018250202760100365},{"word":"what","start":470.21,"end":470.45,"confidence":0.921875,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.015124678611755373},{"word":"part","start":470.45,"end":470.61002,"confidence":0.36499023,"punctuated_word":"part","sentiment":"neutral","sentiment_score":0.027150973677635193},{"word":"else","start":470.61002,"end":470.77,"confidence":0.44140625,"punctuated_word":"else","sentiment":"neutral","sentiment_score":0.039706937968730927},{"word":"you","start":470.77,"end":471.01,"confidence":0.6567383,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.013498447835445404},{"word":"see","start":471.01,"end":471.51,"confidence":0.97265625,"punctuated_word":"see?","sentiment":"neutral","sentiment_score":0.01612338423728943},{"word":"continue","start":472.37,"end":472.87,"confidence":0.66503906,"punctuated_word":"Continue.","sentiment":"neutral","sentiment_score":0.03145162761211395},{"word":"yeah","start":478.77,"end":479.17,"confidence":0.9157715,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.044695887714624405},{"word":"continue","start":479.17,"end":479.67,"confidence":0.9572754,"punctuated_word":"Continue.","sentiment":"neutral","sentiment_score":0.018192818388342857},{"word":"can","start":479.73,"end":479.89,"confidence":0.9970703,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.18644830584526065},{"word":"you","start":479.89,"end":480.05,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1449984312057495},{"word":"connect","start":480.05,"end":480.37,"confidence":0.7138672,"punctuated_word":"connect","sentiment":"neutral","sentiment_score":0.16629065573215485},{"word":"continue","start":480.53,"end":481.03,"confidence":0.7783203,"punctuated_word":"continue.","sentiment":"neutral","sentiment_score":0.1630469560623169},{"word":"yeah","start":481.25,"end":481.425,"confidence":0.95874023,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16054952144622803},{"word":"so","start":482.94498,"end":483.44498,"confidence":0.9951172,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.15545697510242462},{"word":"so","start":483.82498,"end":484.065,"confidence":0.99316406,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.19232839345932007},{"word":"you","start":484.065,"end":484.22498,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2360762804746628},{"word":"can","start":484.22498,"end":484.465,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.6821075677871704},{"word":"download","start":484.465,"end":484.965,"confidence":1.0,"punctuated_word":"download","sentiment":"positive","sentiment_score":0.3535923957824707},{"word":"a","start":485.025,"end":485.185,"confidence":0.9902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.34633517265319824},{"word":"quote","start":485.185,"end":485.50497,"confidence":0.8203125,"punctuated_word":"quote","sentiment":"positive","sentiment_score":0.3386193513870239},{"word":"here","start":485.50497,"end":485.905,"confidence":0.9875488,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.2231123149394989},{"word":"so","start":485.905,"end":486.145,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.14234548807144165},{"word":"this","start":486.145,"end":486.305,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.19151946902275083},{"word":"is","start":486.305,"end":486.465,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.20173318684101105},{"word":"your","start":486.465,"end":486.705,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.2194213420152664},{"word":"quote","start":486.705,"end":487.205,"confidence":0.9892578,"punctuated_word":"quote.","sentiment":"neutral","sentiment_score":0.207537978887558},{"word":"as","start":487.345,"end":487.585,"confidence":0.92578125,"punctuated_word":"As","sentiment":"neutral","sentiment_score":0.11318846791982652},{"word":"you","start":487.585,"end":487.745,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13583283126354218},{"word":"can","start":487.745,"end":487.905,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06773725152015686},{"word":"see","start":487.905,"end":488.22498,"confidence":0.9863281,"punctuated_word":"see,","sentiment":"neutral","sentiment_score":0.08412303030490875},{"word":"it's","start":488.22498,"end":488.465,"confidence":0.9914551,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.10836269706487656},{"word":"3,370","start":488.465,"end":490.305,"confidence":0.99869794,"punctuated_word":"3,370","sentiment":"neutral","sentiment_score":0.11690019071102142},{"word":"is","start":490.305,"end":490.465,"confidence":0.96533203,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.10396338999271391},{"word":"your","start":490.465,"end":490.705,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.11515401303768158},{"word":"buy","start":490.705,"end":490.865,"confidence":0.97314453,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":0.1059262603521347},{"word":"price","start":490.865,"end":491.26498,"confidence":0.9970703,"punctuated_word":"price","sentiment":"neutral","sentiment_score":0.08848486840724945},{"word":"from","start":491.26498,"end":491.50497,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1085120290517807},{"word":"us","start":491.50497,"end":492.00497,"confidence":0.8820801,"punctuated_word":"us,","sentiment":"neutral","sentiment_score":0.09698353707790376},{"word":"and","start":492.465,"end":492.78497,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06537776440382004},{"word":"4","start":492.78497,"end":493.10498,"confidence":1.0,"punctuated_word":"4","sentiment":"neutral","sentiment_score":0.07673250138759613},{"word":"thousand","start":493.10498,"end":493.50497,"confidence":1.0,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":0.08949332684278488},{"word":"and","start":493.50497,"end":493.82498,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07465818524360657},{"word":"44","start":493.82498,"end":494.54498,"confidence":0.99902344,"punctuated_word":"44","sentiment":"neutral","sentiment_score":0.09897909313440324},{"word":"is","start":494.54498,"end":494.78497,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08309850096702576},{"word":"the","start":494.78497,"end":495.28497,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09065909683704376},{"word":"recommended","start":495.345,"end":495.845,"confidence":0.99902344,"punctuated_word":"recommended","sentiment":"neutral","sentiment_score":0.1317242681980133},{"word":"rental","start":495.985,"end":496.465,"confidence":0.41723633,"punctuated_word":"rental","sentiment":"neutral","sentiment_score":0.08176608383655548},{"word":"price","start":496.465,"end":496.8,"confidence":0.9995117,"punctuated_word":"price.","sentiment":"neutral","sentiment_score":0.07975874841213226},{"word":"so","start":496.87997,"end":497.12,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0965876430273056},{"word":"your","start":497.12,"end":497.28,"confidence":0.9951172,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.1321835219860077},{"word":"total","start":497.28,"end":497.78,"confidence":1.0,"punctuated_word":"total","sentiment":"neutral","sentiment_score":0.16231213510036469},{"word":"purchase","start":497.84,"end":498.24,"confidence":0.9838867,"punctuated_word":"purchase","sentiment":"neutral","sentiment_score":0.142710879445076},{"word":"from","start":498.24,"end":498.4,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1501198709011078},{"word":"us","start":498.4,"end":498.8,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.16084015369415283},{"word":"for","start":498.8,"end":499.19998,"confidence":0.8203125,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.12043336778879166},{"word":"three","start":499.19998,"end":499.44,"confidence":1.0,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.14721272885799408},{"word":"of","start":499.44,"end":499.52,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.17681613564491272},{"word":"them","start":499.52,"end":500.02,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.13097330927848816},{"word":"is","start":500.15997,"end":500.4,"confidence":0.9902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08245696127414703},{"word":"$10,110","start":500.4,"end":502.58,"confidence":0.9900309,"punctuated_word":"$10,110.","sentiment":"neutral","sentiment_score":0.1442054808139801},{"word":"mhmm","start":510.72,"end":511.22,"confidence":0.9091797,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013304735533893108},{"word":"okay","start":511.28,"end":511.78,"confidence":0.81811523,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.002471444196999073},{"word":"so","start":512.235,"end":512.735,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03289756178855896},{"word":"first","start":512.875,"end":512.955,"confidence":0.8286133,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.03006431646645069},{"word":"of","start":512.955,"end":513.195,"confidence":0.9013672,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.024446707218885425},{"word":"all","start":513.195,"end":513.515,"confidence":0.9980469,"punctuated_word":"all,","sentiment":"neutral","sentiment_score":-0.029412660747766495},{"word":"do","start":513.515,"end":513.755,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.05605299025774002},{"word":"you","start":513.755,"end":513.915,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05183892697095871},{"word":"know","start":513.915,"end":514.15497,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.04804223030805588},{"word":"if","start":514.15497,"end":514.395,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.06103818491101265},{"word":"they","start":514.395,"end":514.71497,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.07906338572502136},{"word":"purchased","start":514.71497,"end":515.195,"confidence":0.9526367,"punctuated_word":"purchased","sentiment":"neutral","sentiment_score":-0.08775432407855988},{"word":"this","start":515.195,"end":515.355,"confidence":0.99316406,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.08898616582155228},{"word":"before","start":515.355,"end":515.855,"confidence":1.0,"punctuated_word":"before","sentiment":"neutral","sentiment_score":-0.0789189264178276},{"word":"from","start":515.995,"end":516.395,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.0946563184261322},{"word":"other","start":516.395,"end":516.71497,"confidence":0.99609375,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.11555631458759308},{"word":"resellers","start":516.71497,"end":517.21497,"confidence":0.82145184,"punctuated_word":"resellers,","sentiment":"neutral","sentiment_score":-0.0908886194229126},{"word":"or","start":517.435,"end":517.835,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.10696670413017272},{"word":"have","start":517.835,"end":518.075,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.09404148906469344},{"word":"they","start":518.075,"end":518.575,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.0971154123544693},{"word":"purchased","start":518.71497,"end":519.035,"confidence":0.75634766,"punctuated_word":"purchased","sentiment":"neutral","sentiment_score":-0.09105274826288225},{"word":"any","start":519.035,"end":519.355,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.08245418965816498},{"word":"adobe","start":519.355,"end":519.675,"confidence":0.9970703,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.060667771846055984},{"word":"license","start":519.675,"end":519.915,"confidence":0.90234375,"punctuated_word":"license","sentiment":"neutral","sentiment_score":-0.06429783999919891},{"word":"to","start":519.915,"end":520.15497,"confidence":0.82470703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11951933801174164},{"word":"settle","start":520.15497,"end":520.65497,"confidence":0.99365234,"punctuated_word":"settle?","sentiment":"neutral","sentiment_score":-0.07052081823348999},{"word":"so","start":523.195,"end":523.355,"confidence":0.9892578,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1384398341178894},{"word":"this","start":523.355,"end":523.595,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.14735719561576843},{"word":"is","start":523.595,"end":523.835,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.13810017704963684},{"word":"brand","start":523.835,"end":523.995,"confidence":0.9770508,"punctuated_word":"brand","sentiment":"neutral","sentiment_score":-0.1440506875514984},{"word":"new","start":523.995,"end":524.235,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":-0.16460050642490387},{"word":"purchase","start":524.235,"end":524.73,"confidence":0.7998047,"punctuated_word":"purchase?","sentiment":"neutral","sentiment_score":-0.05975474789738655},{"word":"yeah","start":527.85,"end":528.08997,"confidence":0.9951172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.012383252382278442},{"word":"okay","start":528.08997,"end":528.57,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0009317994117736816},{"word":"the","start":528.57,"end":528.81,"confidence":0.9941406,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.05570743978023529},{"word":"the","start":528.81,"end":528.88995,"confidence":0.9741211,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04298848286271095},{"word":"reason","start":528.88995,"end":529.20996,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.06395331025123596},{"word":"i'm","start":529.20996,"end":529.37,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.04061761498451233},{"word":"asking","start":529.37,"end":529.69,"confidence":1.0,"punctuated_word":"asking","sentiment":"neutral","sentiment_score":-0.04001925513148308},{"word":"is","start":529.69,"end":529.93,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.05202355980873108},{"word":"if","start":529.93,"end":530.17,"confidence":0.7685547,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.05221877247095108},{"word":"they","start":530.17,"end":530.41,"confidence":0.9111328,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.08701689541339874},{"word":"are","start":530.41,"end":530.64996,"confidence":0.97802734,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.05561637878417969},{"word":"purchased","start":530.64996,"end":531.14996,"confidence":0.8989258,"punctuated_word":"purchased","sentiment":"neutral","sentiment_score":-0.07109794020652771},{"word":"from","start":531.37,"end":531.69,"confidence":0.90283203,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.07386483997106552},{"word":"other","start":531.69,"end":532.01,"confidence":0.9892578,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.09662273526191711},{"word":"reseller","start":532.01,"end":532.49,"confidence":0.93343097,"punctuated_word":"reseller,","sentiment":"neutral","sentiment_score":-0.08003833889961243},{"word":"not","start":532.49,"end":532.73,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.09068843722343443},{"word":"from","start":532.73,"end":532.97,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.09347327053546906},{"word":"you","start":532.97,"end":533.20996,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0722620040178299},{"word":"perhaps","start":533.20996,"end":533.61,"confidence":0.72021484,"punctuated_word":"perhaps","sentiment":"neutral","sentiment_score":-0.09341935068368912},{"word":"or","start":533.61,"end":533.93,"confidence":0.52685547,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.11979484558105467},{"word":"you","start":533.93,"end":534.25,"confidence":0.6689453,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07890087366104126},{"word":"or","start":534.49,"end":534.73,"confidence":0.98535156,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.09988423436880112},{"word":"they","start":534.73,"end":534.88995,"confidence":0.9580078,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.09511733055114746},{"word":"purchased","start":534.88995,"end":535.20996,"confidence":0.5917969,"punctuated_word":"purchased","sentiment":"neutral","sentiment_score":-0.0752984955906868},{"word":"from","start":535.20996,"end":535.52997,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.07527266442775726},{"word":"adobe","start":535.52997,"end":535.93,"confidence":0.9970703,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.06127279996871948},{"word":"direct","start":535.93,"end":536.25,"confidence":0.75146484,"punctuated_word":"Direct","sentiment":"neutral","sentiment_score":-0.13583967089653015},{"word":"or","start":536.25,"end":536.41,"confidence":0.9970703,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.08143074810504913},{"word":"anyone","start":536.41,"end":536.88995,"confidence":0.7578125,"punctuated_word":"anyone,","sentiment":"neutral","sentiment_score":-0.07934761792421341},{"word":"right","start":536.88995,"end":537.255,"confidence":0.99121094,"punctuated_word":"right,","sentiment":"neutral","sentiment_score":-0.01679496467113495},{"word":"you","start":537.415,"end":537.655,"confidence":0.9741211,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.020685136318206787},{"word":"we","start":537.735,"end":538.055,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.03926602751016617},{"word":"can","start":538.055,"end":538.555,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.028929896652698517},{"word":"actually","start":538.615,"end":539.115,"confidence":0.9838867,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.04049193114042282},{"word":"migrate","start":539.175,"end":539.675,"confidence":1.0,"punctuated_word":"migrate","sentiment":"neutral","sentiment_score":0.008722864091396332},{"word":"the","start":539.815,"end":540.295,"confidence":0.9892578,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008067645132541656},{"word":"existing","start":540.295,"end":540.795,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":-0.030787386000156403},{"word":"account","start":541.255,"end":541.755,"confidence":1.0,"punctuated_word":"account","sentiment":"neutral","sentiment_score":-0.00021613389253616333},{"word":"to","start":541.895,"end":542.295,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.00004030764102935791},{"word":"decadatta","start":542.295,"end":542.795,"confidence":0.757487,"punctuated_word":"Decadatta","sentiment":"neutral","sentiment_score":0.03387065231800079},{"word":"under","start":542.935,"end":543.175,"confidence":0.99609375,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.05341736227273941},{"word":"yours","start":543.175,"end":543.675,"confidence":0.9890137,"punctuated_word":"yours.","sentiment":"neutral","sentiment_score":0.007540752645581961},{"word":"right","start":543.815,"end":544.315,"confidence":0.9975586,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.0047272928059101105},{"word":"that's","start":544.375,"end":544.615,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.020428892225027084},{"word":"one","start":544.615,"end":544.855,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.008874960243701935},{"word":"thing","start":544.855,"end":545.355,"confidence":0.9995117,"punctuated_word":"thing.","sentiment":"neutral","sentiment_score":-0.018140561878681183},{"word":"if","start":545.495,"end":545.735,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.09427952021360396},{"word":"they","start":545.735,"end":545.975,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.12196636199951172},{"word":"haven't","start":545.975,"end":546.295,"confidence":1.0,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.08818613737821579},{"word":"purchased","start":546.295,"end":546.775,"confidence":0.9970703,"punctuated_word":"purchased","sentiment":"neutral","sentiment_score":-0.11060650646686554},{"word":"anything","start":546.775,"end":547.255,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.11564072966575624},{"word":"before","start":547.255,"end":547.655,"confidence":0.9758301,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":-0.1702210158109665},{"word":"this","start":547.655,"end":547.895,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.14811860024929047},{"word":"is","start":547.895,"end":547.975,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.12344573438167572},{"word":"a","start":547.975,"end":548.135,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07588180154561996},{"word":"brand","start":548.135,"end":548.375,"confidence":1.0,"punctuated_word":"brand","sentiment":"neutral","sentiment_score":-0.10060448199510574},{"word":"new","start":548.375,"end":548.615,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":-0.07032129168510437},{"word":"client","start":548.615,"end":549.115,"confidence":1.0,"punctuated_word":"client","sentiment":"neutral","sentiment_score":-0.05445065349340439},{"word":"purchasing","start":549.575,"end":550.055,"confidence":0.8857422,"punctuated_word":"purchasing","sentiment":"neutral","sentiment_score":-0.06581917405128479},{"word":"adobe","start":550.055,"end":550.455,"confidence":0.99902344,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.05455595627427101},{"word":"licenses","start":550.455,"end":550.955,"confidence":0.8684082,"punctuated_word":"licenses,","sentiment":"neutral","sentiment_score":-0.06289252638816833},{"word":"you","start":551.58,"end":551.82,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06280340999364853},{"word":"can","start":551.82,"end":552.06,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.045460402965545654},{"word":"go","start":552.06,"end":552.38,"confidence":0.9980469,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.027803808450698853},{"word":"into","start":552.38,"end":552.78,"confidence":0.99902344,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.034799203276634216},{"word":"here","start":552.78,"end":553.18005,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.0185999795794487},{"word":"and","start":553.18005,"end":553.42004,"confidence":0.9658203,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05794402211904526},{"word":"then","start":553.42004,"end":553.66003,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.026765815913677216},{"word":"create","start":553.66003,"end":554.16003,"confidence":1.0,"punctuated_word":"create","sentiment":"neutral","sentiment_score":-0.07691353559494019},{"word":"new","start":554.22003,"end":554.46,"confidence":0.96972656,"punctuated_word":"new","sentiment":"neutral","sentiment_score":-0.04267142713069916},{"word":"customer","start":554.46,"end":554.96,"confidence":0.9995117,"punctuated_word":"customer.","sentiment":"neutral","sentiment_score":-0.030959375202655792},{"word":"so","start":555.74005,"end":556.24005,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.009055715054273604},{"word":"if","start":556.46,"end":556.7,"confidence":0.99316406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.001781530678272247},{"word":"you","start":556.7,"end":556.78,"confidence":0.99121094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.00315716490149498},{"word":"go","start":556.78,"end":556.94,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.023576106876134872},{"word":"back","start":556.94,"end":557.18005,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.010577760636806488},{"word":"one","start":557.18005,"end":557.42004,"confidence":0.99316406,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.009367812424898148},{"word":"step","start":557.42004,"end":557.66003,"confidence":1.0,"punctuated_word":"step","sentiment":"neutral","sentiment_score":0.03244960308074951},{"word":"again","start":557.66003,"end":557.98004,"confidence":0.9941406,"punctuated_word":"again","sentiment":"neutral","sentiment_score":0.03532641753554344},{"word":"on","start":557.98004,"end":558.22003,"confidence":0.96777344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.017807751893997192},{"word":"the","start":558.22003,"end":558.30005,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015941087156534195},{"word":"beginning","start":558.30005,"end":558.7,"confidence":1.0,"punctuated_word":"beginning","sentiment":"neutral","sentiment_score":0.018175136297941208},{"word":"where","start":558.7,"end":558.86005,"confidence":0.8911133,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.022112466394901276},{"word":"you","start":558.86005,"end":558.94,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.021362807601690292},{"word":"can","start":558.94,"end":559.18005,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.028805408626794815},{"word":"see","start":559.18005,"end":559.34,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.025711987167596817},{"word":"commercial","start":559.34,"end":559.84,"confidence":0.99609375,"punctuated_word":"commercial","sentiment":"neutral","sentiment_score":0.027785584330558777},{"word":"education","start":559.98004,"end":560.48004,"confidence":0.6176758,"punctuated_word":"education","sentiment":"neutral","sentiment_score":0.018155615776777267},{"word":"and","start":560.54004,"end":560.78,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0007342807948589325},{"word":"government","start":560.78,"end":561.26,"confidence":0.9211426,"punctuated_word":"government,","sentiment":"neutral","sentiment_score":0.02505397796630859},{"word":"can","start":561.26,"end":561.5,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.013609718531370165},{"word":"you","start":561.5,"end":561.58,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.009222615510225296},{"word":"go","start":561.58,"end":561.74005,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.005287926644086838},{"word":"back","start":561.74005,"end":561.98004,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.003484956920146942},{"word":"to","start":561.98004,"end":562.14,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.003513000905513763},{"word":"that","start":562.14,"end":562.38,"confidence":0.9970703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.01633281633257866},{"word":"page","start":562.38,"end":562.62006,"confidence":0.9975586,"punctuated_word":"page,","sentiment":"neutral","sentiment_score":0.012295389547944067},{"word":"please","start":562.62006,"end":563.12006,"confidence":0.99853516,"punctuated_word":"please?","sentiment":"neutral","sentiment_score":0.009718960151076317},{"word":"yep","start":570.705,"end":570.945,"confidence":0.94311523,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.054546795785427094},{"word":"on","start":570.945,"end":571.105,"confidence":0.99902344,"punctuated_word":"On","sentiment":"neutral","sentiment_score":0.03045038878917694},{"word":"the","start":571.105,"end":571.265,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.033333875238895416},{"word":"top","start":571.265,"end":571.58496,"confidence":1.0,"punctuated_word":"top","sentiment":"neutral","sentiment_score":0.04585571959614754},{"word":"there","start":571.58496,"end":572.065,"confidence":0.90771484,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.04770132154226303},{"word":"is","start":572.065,"end":572.565,"confidence":0.9350586,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.044361360371112823},{"word":"create","start":572.785,"end":573.285,"confidence":0.8569336,"punctuated_word":"create","sentiment":"neutral","sentiment_score":0.026413094252347943},{"word":"new","start":573.345,"end":573.665,"confidence":0.96240234,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.05006343126296997},{"word":"customer","start":573.665,"end":574.165,"confidence":0.9802246,"punctuated_word":"customer.","sentiment":"neutral","sentiment_score":0.03248616307973862},{"word":"so","start":574.305,"end":574.625,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05088558048009872},{"word":"if","start":574.625,"end":574.865,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06978955864906311},{"word":"they","start":574.865,"end":575.105,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.06287987530231476},{"word":"you","start":575.90497,"end":576.065,"confidence":0.9892578,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06414008140563965},{"word":"you","start":576.065,"end":576.145,"confidence":0.90478516,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05639181658625603},{"word":"can","start":576.145,"end":576.385,"confidence":0.9970703,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06307055801153183},{"word":"you","start":576.385,"end":576.625,"confidence":0.98535156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.060799941420555115},{"word":"can","start":576.625,"end":576.865,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.054680898785591125},{"word":"click","start":576.865,"end":577.02496,"confidence":0.99902344,"punctuated_word":"click","sentiment":"neutral","sentiment_score":0.08236871659755707},{"word":"it","start":577.02496,"end":577.265,"confidence":0.92333984,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.04103326797485352},{"word":"doesn't","start":577.265,"end":577.58496,"confidence":0.94921875,"punctuated_word":"Doesn't","sentiment":"neutral","sentiment_score":0.00551459938287735},{"word":"matter","start":577.58496,"end":577.90497,"confidence":0.9941406,"punctuated_word":"matter.","sentiment":"neutral","sentiment_score":0.013149604201316832},{"word":"yep","start":577.90497,"end":578.065,"confidence":0.9301758,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.11251680552959442},{"word":"create","start":578.065,"end":578.385,"confidence":0.9980469,"punctuated_word":"Create","sentiment":"neutral","sentiment_score":0.08501636236906052},{"word":"the","start":578.385,"end":578.46497,"confidence":0.7314453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1384815126657486},{"word":"new","start":578.46497,"end":578.705,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.15344037115573883},{"word":"customer","start":578.705,"end":579.02496,"confidence":0.99365234,"punctuated_word":"customer.","sentiment":"neutral","sentiment_score":0.1119208037853241},{"word":"so","start":579.02496,"end":579.185,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.10167644917964937},{"word":"basically","start":579.185,"end":579.685,"confidence":0.7211914,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.10056634247303008},{"word":"you","start":579.87,"end":580.11,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10300984978675842},{"word":"put","start":580.11,"end":580.27,"confidence":0.99609375,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.07034745812416077},{"word":"in","start":580.27,"end":580.31,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07515540719032288},{"word":"the","start":580.31,"end":580.35,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07371647655963898},{"word":"organization","start":580.35,"end":580.85,"confidence":1.0,"punctuated_word":"organization","sentiment":"neutral","sentiment_score":0.04645254835486412},{"word":"name","start":581.39,"end":581.79,"confidence":0.99658203,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.04143773019313812},{"word":"the","start":581.79,"end":581.95,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0659215897321701},{"word":"market","start":581.95,"end":582.35,"confidence":1.0,"punctuated_word":"market","sentiment":"neutral","sentiment_score":0.07390858232975006},{"word":"segment","start":582.35,"end":582.67,"confidence":0.861084,"punctuated_word":"segment,","sentiment":"neutral","sentiment_score":0.06989385187625885},{"word":"which","start":582.67,"end":582.91,"confidence":0.99609375,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.06366169452667236},{"word":"is","start":582.91,"end":583.07,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04803647845983505},{"word":"government","start":583.07,"end":583.57,"confidence":0.8935547,"punctuated_word":"government,","sentiment":"neutral","sentiment_score":0.06293566524982452},{"word":"and","start":583.71,"end":583.95,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06521095335483551},{"word":"all","start":583.95,"end":584.11,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.07916685938835144},{"word":"that","start":584.11,"end":584.51,"confidence":0.98950195,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.061122335493564606},{"word":"right","start":584.51,"end":585.01,"confidence":0.9904785,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.07800491899251938},{"word":"so","start":585.15,"end":585.55,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08716330677270889},{"word":"you","start":585.55,"end":585.79,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0800226479768753},{"word":"set","start":585.79,"end":586.02997,"confidence":0.9658203,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.1028871163725853},{"word":"up","start":586.02997,"end":586.19,"confidence":0.9980469,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.13482478260993958},{"word":"here","start":586.19,"end":586.67,"confidence":0.84350586,"punctuated_word":"here,","sentiment":"neutral","sentiment_score":0.0728667750954628},{"word":"and","start":586.67,"end":586.91,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07253970205783844},{"word":"then","start":586.91,"end":587.07,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.07743769884109497},{"word":"you","start":587.07,"end":587.31,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07208980619907379},{"word":"add","start":587.31,"end":587.39,"confidence":0.9941406,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.07695873081684113},{"word":"a","start":587.39,"end":587.55,"confidence":0.65234375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07172401249408722},{"word":"new","start":587.55,"end":587.71,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.07692474126815796},{"word":"product","start":587.71,"end":588.11,"confidence":1.0,"punctuated_word":"product","sentiment":"neutral","sentiment_score":0.05003221705555916},{"word":"and","start":588.11,"end":588.35,"confidence":0.92333984,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08486176282167435},{"word":"purchase","start":588.35,"end":588.67,"confidence":0.9873047,"punctuated_word":"purchase","sentiment":"neutral","sentiment_score":0.08142288029193878},{"word":"through","start":588.67,"end":588.99,"confidence":0.98535156,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.057025328278541565},{"word":"here","start":588.99,"end":589.23,"confidence":0.8820801,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.06078081578016281},{"word":"right","start":589.23,"end":589.55,"confidence":0.9797363,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.025544820353388783},{"word":"if","start":589.55,"end":589.71,"confidence":0.99316406,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.07871629297733307},{"word":"they","start":589.71,"end":589.95,"confidence":0.99902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.11444994807243349},{"word":"haven't","start":589.95,"end":590.27,"confidence":0.9995117,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.08780703693628311},{"word":"got","start":590.27,"end":590.51,"confidence":0.99902344,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.15412551164627075},{"word":"any","start":590.51,"end":590.99,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.13483235239982605},{"word":"agreement","start":590.99,"end":591.49,"confidence":0.70288086,"punctuated_word":"agreement.","sentiment":"neutral","sentiment_score":-0.20308831334114075},{"word":"if","start":591.71,"end":591.95,"confidence":0.99609375,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.12539991736412048},{"word":"they","start":591.95,"end":592.11,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.1348605751991272},{"word":"have","start":592.11,"end":592.43,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0931498408317566},{"word":"agreement","start":592.43,"end":592.93,"confidence":0.8432617,"punctuated_word":"agreement","sentiment":"neutral","sentiment_score":-0.090088851749897},{"word":"with","start":592.99,"end":593.205,"confidence":0.9970703,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.08862194418907166},{"word":"other","start":593.28503,"end":593.685,"confidence":0.9970703,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.10529983043670654},{"word":"resellers","start":593.685,"end":594.185,"confidence":0.9970703,"punctuated_word":"resellers","sentiment":"neutral","sentiment_score":-0.07479362189769745},{"word":"or","start":594.245,"end":594.725,"confidence":0.96240234,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.06717387586832047},{"word":"with","start":594.725,"end":595.205,"confidence":0.6352539,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.05790078639984131},{"word":"the","start":595.205,"end":595.565,"confidence":0.8959961,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04619471728801727},{"word":"with","start":595.565,"end":595.925,"confidence":0.5786133,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.05057130008935928},{"word":"the","start":595.925,"end":596.245,"confidence":0.9428711,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01645652949810028},{"word":"adobe","start":596.245,"end":596.745,"confidence":0.99316406,"punctuated_word":"Adobe","sentiment":"neutral","sentiment_score":-0.009705573320388794},{"word":"marketplace","start":597.125,"end":597.625,"confidence":0.6611328,"punctuated_word":"marketplace","sentiment":"neutral","sentiment_score":0.06287617236375809},{"word":"somewhere","start":597.765,"end":598.085,"confidence":0.90722656,"punctuated_word":"somewhere","sentiment":"neutral","sentiment_score":-0.08990708738565445},{"word":"else","start":598.085,"end":598.405,"confidence":0.9616699,"punctuated_word":"else,","sentiment":"neutral","sentiment_score":-0.010040625929832458},{"word":"right","start":598.405,"end":598.645,"confidence":0.9868164,"punctuated_word":"right,","sentiment":"neutral","sentiment_score":0.07592222094535828},{"word":"we","start":598.645,"end":598.805,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.11266870051622392},{"word":"can","start":598.805,"end":599.04504,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.12454324215650558},{"word":"migrate","start":599.04504,"end":599.525,"confidence":1.0,"punctuated_word":"migrate","sentiment":"neutral","sentiment_score":0.0991681143641472},{"word":"them","start":599.525,"end":599.765,"confidence":0.9658203,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.11453516036272048},{"word":"through","start":599.765,"end":600.085,"confidence":0.9980469,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.07540193200111389},{"word":"here","start":600.085,"end":600.565,"confidence":0.99658203,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":-0.01168010663241148},{"word":"so","start":600.565,"end":600.885,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0024997927248477936},{"word":"that's","start":600.885,"end":601.205,"confidence":0.9970703,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.012198551557958126},{"word":"a","start":601.205,"end":601.365,"confidence":0.6699219,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.008930975571274757},{"word":"question","start":601.365,"end":601.765,"confidence":1.0,"punctuated_word":"question","sentiment":"neutral","sentiment_score":-0.00018074363470077515},{"word":"you","start":601.765,"end":601.925,"confidence":0.9770508,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.031645338982343674},{"word":"might","start":601.925,"end":602.16504,"confidence":1.0,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.03692172467708587},{"word":"need","start":602.16504,"end":602.325,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.03906247019767761},{"word":"to","start":602.325,"end":602.48505,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03892136737704277},{"word":"double","start":602.48505,"end":602.72504,"confidence":1.0,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.04393730312585831},{"word":"check","start":602.72504,"end":602.885,"confidence":0.99902344,"punctuated_word":"check","sentiment":"neutral","sentiment_score":-0.016026049852371216},{"word":"with","start":602.885,"end":603.04504,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.060466181486845016},{"word":"them","start":603.04504,"end":603.28503,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.033081404864788055},{"word":"if","start":603.28503,"end":603.445,"confidence":0.92578125,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.03137347102165222},{"word":"they","start":603.445,"end":603.60504,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.01817742735147476},{"word":"wanna","start":603.60504,"end":603.925,"confidence":0.80126953,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.006600348278880119},{"word":"go","start":603.925,"end":604.085,"confidence":0.9980469,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.0018984489142894745},{"word":"ahead","start":604.085,"end":604.325,"confidence":0.99902344,"punctuated_word":"ahead","sentiment":"neutral","sentiment_score":0.013665307313203812},{"word":"with","start":604.325,"end":604.48505,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.007547613233327866},{"word":"this","start":604.48505,"end":604.98505,"confidence":0.9946289,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":-0.010887222364544868},{"word":"yeah","start":630.665,"end":630.985,"confidence":0.7927246,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.024319607764482495},{"word":"yeah","start":630.985,"end":631.225,"confidence":0.98339844,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.026632048189640045},{"word":"so","start":631.225,"end":631.465,"confidence":0.78100586,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.021422848105430603},{"word":"basically","start":631.465,"end":631.965,"confidence":0.9995117,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.019609179347753525},{"word":"it's","start":632.34503,"end":632.665,"confidence":0.9562988,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.016070585697889328},{"word":"per","start":632.665,"end":632.985,"confidence":0.6928711,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.016362827271223068},{"word":"server","start":632.985,"end":633.385,"confidence":0.9892578,"punctuated_word":"server","sentiment":"neutral","sentiment_score":0.012324854731559752},{"word":"up","start":633.385,"end":633.545,"confidence":0.9604492,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.011312859132885931},{"word":"to","start":633.545,"end":633.78503,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.013628102838993073},{"word":"eight","start":633.78503,"end":634.025,"confidence":0.99902344,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.009189598262310028},{"word":"core","start":634.025,"end":634.425,"confidence":0.99316406,"punctuated_word":"core","sentiment":"neutral","sentiment_score":0.012043284252285956},{"word":"per","start":634.425,"end":634.585,"confidence":0.98828125,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.014160310849547386},{"word":"machine","start":634.585,"end":634.985,"confidence":0.9746094,"punctuated_word":"machine.","sentiment":"neutral","sentiment_score":0.014170775189995766},{"word":"yes","start":634.985,"end":635.225,"confidence":0.8156738,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.07086005806922913},{"word":"correct","start":635.225,"end":635.465,"confidence":0.97924805,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.09189368039369585},{"word":"yeah","start":635.465,"end":635.76,"confidence":0.96777344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06333795189857483},{"word":"per","start":636.24,"end":636.48,"confidence":0.98291016,"punctuated_word":"Per","sentiment":"neutral","sentiment_score":0.02979206293821335},{"word":"per","start":636.48,"end":636.72003,"confidence":0.9892578,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.026391971856355667},{"word":"processor","start":636.72003,"end":637.2,"confidence":0.95092773,"punctuated_word":"processor.","sentiment":"neutral","sentiment_score":0.036874689161777496},{"word":"correct","start":637.2,"end":637.44,"confidence":0.9848633,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.06899727135896683},{"word":"yeah","start":637.44,"end":637.52,"confidence":0.99609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05683499574661255},{"word":"yeah","start":637.52,"end":637.76,"confidence":0.9472656,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05106329917907715},{"word":"so","start":637.76,"end":638.08,"confidence":0.8234863,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.04923822358250618},{"word":"basically","start":638.08,"end":638.58,"confidence":0.8718262,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.04484868794679642},{"word":"it's","start":639.04004,"end":639.2,"confidence":0.7705078,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.03479757159948349},{"word":"gonna","start":639.2,"end":639.7,"confidence":0.5810547,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.03677956759929657},{"word":"be","start":639.84,"end":639.92,"confidence":0.92089844,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.02602344937622547},{"word":"depending","start":639.92,"end":640.32,"confidence":0.9165039,"punctuated_word":"depending","sentiment":"neutral","sentiment_score":0.032184965908527374},{"word":"how","start":640.32,"end":640.48,"confidence":0.64941406,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.016601944342255592},{"word":"many","start":640.48,"end":640.72003,"confidence":0.99902344,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.013552529737353323},{"word":"processor","start":640.72003,"end":641.12,"confidence":0.8154297,"punctuated_word":"processor","sentiment":"neutral","sentiment_score":0.01166640780866146},{"word":"they","start":641.12,"end":641.36,"confidence":0.56689453,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.006025901064276695},{"word":"they","start":641.36,"end":641.68,"confidence":0.78271484,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.007592037320137024},{"word":"they're","start":641.68,"end":641.92,"confidence":0.5751953,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":0.011492635123431684},{"word":"using","start":641.92,"end":642.42,"confidence":0.9980469,"punctuated_word":"using.","sentiment":"neutral","sentiment_score":0.019912797957658768},{"word":"i","start":656.445,"end":656.685,"confidence":0.9716797,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0192488431930542},{"word":"think","start":656.685,"end":656.92505,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.03495373576879501},{"word":"that's","start":656.92505,"end":657.42505,"confidence":0.9941406,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.025130396708846092},{"word":"the","start":657.48505,"end":657.60504,"confidence":0.56689453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015266522765159609},{"word":"if","start":657.72504,"end":658.04504,"confidence":0.98535156,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.024134796112775803},{"word":"you","start":658.04504,"end":658.445,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.003916118294000626},{"word":"maybe","start":658.525,"end":659.025,"confidence":0.99609375,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.014655642211437224},{"word":"maybe","start":659.085,"end":659.48505,"confidence":0.9658203,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.01343301683664322},{"word":"if","start":659.48505,"end":659.805,"confidence":0.94628906,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.026602808386087418},{"word":"if","start":659.805,"end":660.04504,"confidence":0.92333984,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03459448367357254},{"word":"you","start":660.04504,"end":660.28503,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01889321580529213},{"word":"wanna","start":660.28503,"end":660.78503,"confidence":0.99121094,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.05223152041435242},{"word":"have","start":661.325,"end":661.565,"confidence":0.96875,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02980828285217285},{"word":"that","start":661.565,"end":661.72504,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.021056070923805237},{"word":"question","start":661.72504,"end":662.125,"confidence":0.98217773,"punctuated_word":"question,","sentiment":"neutral","sentiment_score":0.018210170790553093},{"word":"maybe","start":662.125,"end":662.525,"confidence":0.99902344,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.008590944111347198},{"word":"maybe","start":662.525,"end":662.84503,"confidence":0.94921875,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.012156493961811066},{"word":"shoot","start":662.84503,"end":663.085,"confidence":0.5732422,"punctuated_word":"shoot","sentiment":"neutral","sentiment_score":0.016228478401899338},{"word":"us","start":663.085,"end":663.245,"confidence":0.88427734,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.0016184821724891665},{"word":"an","start":663.245,"end":663.48505,"confidence":0.99609375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.0014200732111930847},{"word":"email","start":663.48505,"end":663.96,"confidence":0.91381836,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.012745488435029984},{"word":"it's","start":664.28,"end":664.44,"confidence":0.99365234,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04763251170516014},{"word":"better","start":664.44,"end":664.84,"confidence":0.78125,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.05517036467790603},{"word":"that","start":664.84,"end":665.0,"confidence":0.9428711,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09746349602937698},{"word":"way","start":665.0,"end":665.24005,"confidence":0.99902344,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.0984790250658989},{"word":"so","start":665.24005,"end":665.48004,"confidence":0.7080078,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.060660529881715775},{"word":"we","start":665.48004,"end":665.56,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06747406721115112},{"word":"can","start":665.56,"end":665.80005,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07950964570045471},{"word":"send","start":665.80005,"end":665.96,"confidence":0.99609375,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.028473541140556335},{"word":"you","start":665.96,"end":666.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03509635478258133},{"word":"the","start":666.12,"end":666.62,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04946950823068619},{"word":"the","start":667.08,"end":667.1067,"confidence":0.94970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0607604905962944},{"word":"the","start":667.1067,"end":667.13336,"confidence":0.9394531,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06892731040716171},{"word":"the","start":667.13336,"end":667.16003,"confidence":0.65625,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07586529850959778},{"word":"proper","start":667.16003,"end":667.64,"confidence":0.9980469,"punctuated_word":"proper","sentiment":"neutral","sentiment_score":0.09897324442863464},{"word":"pdf","start":667.64,"end":668.12,"confidence":0.93408203,"punctuated_word":"PDF","sentiment":"neutral","sentiment_score":0.05359737575054169},{"word":"file","start":668.12,"end":668.28,"confidence":0.83374023,"punctuated_word":"file.","sentiment":"neutral","sentiment_score":0.08056145161390305},{"word":"you","start":668.28,"end":668.44,"confidence":0.9980469,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.03225378319621086},{"word":"know","start":668.44,"end":668.52,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.046097442507743835},{"word":"what","start":668.52,"end":668.60004,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.05528026446700096},{"word":"i","start":668.60004,"end":668.68,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04547598958015442},{"word":"mean","start":668.68,"end":668.92004,"confidence":0.98291016,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":0.043455950915813446},{"word":"rather","start":668.92004,"end":669.16003,"confidence":0.99902344,"punctuated_word":"Rather","sentiment":"neutral","sentiment_score":0.012553861364722252},{"word":"than","start":669.16003,"end":669.66003,"confidence":0.99902344,"punctuated_word":"than","sentiment":"neutral","sentiment_score":-0.03763829916715622},{"word":"over","start":669.72003,"end":670.04004,"confidence":0.49853516,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.0869453102350235},{"word":"the","start":670.04004,"end":670.12,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0380493588745594},{"word":"phone","start":670.12,"end":670.36005,"confidence":0.87646484,"punctuated_word":"phone,","sentiment":"neutral","sentiment_score":-0.029889367520809177},{"word":"if","start":670.36005,"end":670.60004,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.004069492220878601},{"word":"you","start":670.60004,"end":670.68,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02100318670272827},{"word":"wanna","start":670.68,"end":670.92004,"confidence":0.97314453,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.03560356795787811},{"word":"send","start":670.92004,"end":671.08,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.013815034180879591},{"word":"it","start":671.08,"end":671.32,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0014428570866584778},{"word":"to","start":671.32,"end":671.48004,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0008141733705997467},{"word":"adobe.sales@thecadara.com.au","start":671.48004,"end":675.08,"confidence":0.8614169,"punctuated_word":"adobe.sales@thecadara.com.au.","sentiment":"neutral","sentiment_score":0.022855162620544434},{"word":"just","start":675.08,"end":675.32,"confidence":0.9921875,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.014861047267913818},{"word":"ask","start":675.32,"end":675.64,"confidence":1.0,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":0.0041404105722904205},{"word":"for","start":675.64,"end":675.96,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.006359633058309555},{"word":"information","start":675.96,"end":676.46,"confidence":0.99902344,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.006345834583044052},{"word":"on","start":676.60004,"end":676.84,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.020409151911735535},{"word":"the","start":676.84,"end":677.16003,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02660803496837616},{"word":"licenses","start":677.16003,"end":677.66003,"confidence":0.9536133,"punctuated_word":"licenses","sentiment":"neutral","sentiment_score":0.024009892717003822},{"word":"for","start":677.80005,"end":678.30005,"confidence":0.9091797,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.007764056324958801},{"word":"coldfusion","start":678.36005,"end":678.86005,"confidence":0.892334,"punctuated_word":"ColdFusion.","sentiment":"neutral","sentiment_score":0.01610414683818817},{"word":"at","start":683.05505,"end":683.375,"confidence":0.61621094,"punctuated_word":"At,","sentiment":"neutral","sentiment_score":0.03309262543916702},{"word":"yeah","start":683.375,"end":683.775,"confidence":0.9951172,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.062343530356884},{"word":"adobe.sales@fixeddata.com.au","start":683.775,"end":687.395,"confidence":0.8475675,"punctuated_word":"adobe.sales@fixeddata.com.au.","sentiment":"neutral","sentiment_score":0.038258593529462814},{"word":"anyone","start":688.17505,"end":688.575,"confidence":0.8432617,"punctuated_word":"Anyone","sentiment":"neutral","sentiment_score":0.11951662600040436},{"word":"there","start":688.575,"end":688.815,"confidence":0.49414062,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.11008021235466003},{"word":"would","start":688.815,"end":688.97504,"confidence":0.9873047,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.13905909657478333},{"word":"would","start":688.97504,"end":689.135,"confidence":0.9243164,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.13512194156646729},{"word":"be","start":689.135,"end":689.29504,"confidence":0.9902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.11404968053102492},{"word":"able","start":689.29504,"end":689.53503,"confidence":0.99902344,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.1310083568096161},{"word":"to","start":689.53503,"end":689.85504,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13790959119796753},{"word":"to","start":689.85504,"end":689.935,"confidence":0.97998047,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12409191578626633},{"word":"send","start":689.935,"end":690.17505,"confidence":0.9970703,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.08402298390865326},{"word":"you","start":690.17505,"end":690.335,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06082640960812569},{"word":"back","start":690.335,"end":690.655,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0976620763540268},{"word":"the","start":690.655,"end":691.135,"confidence":0.9790039,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08529464900493622},{"word":"information","start":691.135,"end":691.635,"confidence":0.9506836,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.06979161500930786},{"word":"from","start":691.695,"end":692.015,"confidence":0.88427734,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.073262058198452},{"word":"coldfusion","start":692.015,"end":692.515,"confidence":0.99328613,"punctuated_word":"ColdFusion.","sentiment":"neutral","sentiment_score":0.03863806277513504},{"word":"my","start":705.81995,"end":705.98,"confidence":0.91503906,"punctuated_word":"My","sentiment":"neutral","sentiment_score":0.1130976676940918},{"word":"name","start":705.98,"end":706.13995,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.09970374405384064},{"word":"is","start":706.13995,"end":706.3,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.11485804617404938},{"word":"dimi","start":706.3,"end":706.8,"confidence":0.8933919,"punctuated_word":"Dimi.","sentiment":"neutral","sentiment_score":0.11212614178657532},{"word":"yep","start":708.605,"end":708.925,"confidence":0.77978516,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.16263867914676666},{"word":"but","start":708.925,"end":709.40497,"confidence":0.9980469,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.12871791422367096},{"word":"any","start":709.40497,"end":709.88495,"confidence":0.81640625,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.1322091519832611},{"word":"the","start":710.045,"end":710.285,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10855473577976228},{"word":"sales","start":710.285,"end":710.785,"confidence":0.98828125,"punctuated_word":"sales","sentiment":"neutral","sentiment_score":0.10193848609924316},{"word":"software","start":711.56494,"end":711.96497,"confidence":0.9921875,"punctuated_word":"software","sentiment":"neutral","sentiment_score":0.05635768175125122},{"word":"sales","start":711.96497,"end":712.285,"confidence":0.9980469,"punctuated_word":"sales","sentiment":"neutral","sentiment_score":0.07925033569335938},{"word":"would","start":712.285,"end":712.44495,"confidence":0.9873047,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.1443140059709549},{"word":"be","start":712.44495,"end":712.52496,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.13709253072738647},{"word":"able","start":712.52496,"end":712.845,"confidence":0.99902344,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.15240007638931274},{"word":"to","start":712.845,"end":713.08496,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1327541619539261},{"word":"to","start":713.08496,"end":713.32495,"confidence":0.984375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11675757169723512},{"word":"to","start":713.32495,"end":713.485,"confidence":0.9604492,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09765464067459106},{"word":"reply","start":713.485,"end":713.805,"confidence":1.0,"punctuated_word":"reply","sentiment":"neutral","sentiment_score":0.10269849002361298},{"word":"to","start":713.805,"end":713.96497,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09364652633666992},{"word":"your","start":713.96497,"end":714.285,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.1020985096693039},{"word":"email","start":714.285,"end":714.685,"confidence":0.92407227,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.08814557641744614},{"word":"yeah","start":714.685,"end":715.185,"confidence":0.9592285,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06591662764549255},{"word":"yes","start":717.64496,"end":718.14496,"confidence":0.99121094,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04233164340257645},{"word":"software","start":718.20496,"end":718.70496,"confidence":0.9560547,"punctuated_word":"Software","sentiment":"neutral","sentiment_score":0.03392545133829117},{"word":"sales","start":718.76495,"end":719.00494,"confidence":0.9873047,"punctuated_word":"sales.","sentiment":"neutral","sentiment_score":0.0468849241733551},{"word":"yeah","start":719.00494,"end":719.50494,"confidence":0.9921875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07398020476102829},{"word":"so","start":721.70996,"end":721.87,"confidence":0.45458984,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06624944508075714},{"word":"yeah","start":722.50995,"end":722.82996,"confidence":0.8366699,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.06220715120434761},{"word":"sales","start":722.82996,"end":723.14996,"confidence":0.98828125,"punctuated_word":"Sales","sentiment":"neutral","sentiment_score":0.05585002899169922},{"word":"specialist","start":723.14996,"end":723.62994,"confidence":0.9560547,"punctuated_word":"specialist.","sentiment":"neutral","sentiment_score":0.052569497376680374},{"word":"yeah","start":723.62994,"end":724.11,"confidence":0.99658203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06793609261512756},{"word":"licensing","start":724.11,"end":724.61,"confidence":0.9460449,"punctuated_word":"Licensing","sentiment":"neutral","sentiment_score":0.06320872157812119},{"word":"specialist","start":724.67,"end":725.17,"confidence":0.9941406,"punctuated_word":"specialist","sentiment":"neutral","sentiment_score":0.022279374301433563},{"word":"rather","start":725.23,"end":725.73,"confidence":0.77978516,"punctuated_word":"rather.","sentiment":"neutral","sentiment_score":0.05981441214680672},{"word":"okay","start":734.845,"end":735.345,"confidence":0.96606445,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.31939300894737244},{"word":"mhmm","start":738.045,"end":738.545,"confidence":0.99609375,"punctuated_word":"Mhmm.","sentiment":"positive","sentiment_score":0.42969685792922974},{"word":"alright","start":740.365,"end":740.845,"confidence":0.9970703,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.4337913393974304},{"word":"thank","start":740.845,"end":741.08496,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7916059494018555},{"word":"you","start":741.08496,"end":741.325,"confidence":0.9980469,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7280374765396118},{"word":"thank","start":741.325,"end":741.565,"confidence":0.984375,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7560368180274963},{"word":"you","start":741.565,"end":741.725,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.7650457620620728},{"word":"for","start":741.725,"end":741.885,"confidence":0.99902344,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.8319287896156311},{"word":"your","start":741.885,"end":741.96497,"confidence":0.9892578,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.7949534058570862},{"word":"call","start":741.96497,"end":742.365,"confidence":1.0,"punctuated_word":"call.","sentiment":"positive","sentiment_score":0.7761145234107971},{"word":"bye","start":742.365,"end":742.605,"confidence":1.0,"punctuated_word":"Bye","sentiment":"positive","sentiment_score":0.4031069576740265},{"word":"bye","start":742.605,"end":743.105,"confidence":0.99853516,"punctuated_word":"bye.","sentiment":"positive","sentiment_score":0.4620850086212158}],"paragraphs":{"transcript":"\nPress 1 for Microsoft sales. Press 2 for other software sales, or press 0 to go back to the previous menu. Dickard Data Licensing team. Michelle speaking. Good.\n\nThanks. Yourself? Yep. For Adobe. Yep.\n\nOkay. So Demetrius is probably the best person for you to speak to for Adobe. I can or Keisha, I can see if he's free. You've you've got an account with Dick or Daughter, I assume? What was your account number?\n\nOh, sorry. 36 3458, was it? Here we go. Take home. Awesome.\n\nOkay. And what was your name? Ross. Perfect. Alright.\n\nTwo takes. I'll just try and get Demetrius for you. Thanks, Ross. Speaking. My name is Dimitrios.\n\nCan you hear me? Yep. Very good. How about you? Called Fusion.\n\nOkay. For government. Well, first first thing first, I just checked your login. You haven't actually registered as a Adobe reseller with us? Oh, okay.\n\nBut you haven't registered with us, have you? Yeah. With TicketData. Because I I log in to your yeah. You haven't actually registered.\n\nCan you register with me right now so you can see your price? Oh, yeah. But not for Adobe. Right? You have a checkpoint.\n\nSo your account is 363458. Correct? Yep. I cannot see that you have Adobe with us. You may need to register for Adobe Marketplace.\n\nOkay. So can you log in to the data portal using that number? 363458. Yep. Yep.\n\nOn the left hand side, there is subscription. Can you click on the subscription? Mhmm. Yes. Adobe Marketplace under Discover.\n\nMac Adobe Marketplace. Can you fill in the detail there, please? Yeah. Sorry. You might have to click getting started.\n\nAdobe Marketplace, VIP Marketplace. Yes. Correct. Yep. That's the one.\n\nSo double check your address is is correctly there. Mhmm. And the contact detail, maybe your name or anyone's and the email address. Mhmm. Mhmm.\n\nYep. Yep. I think it's it's been done. Yeah. Good.\n\nSo go back go back one step, and then you can click on the Adobe marketplace. Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal. Yeah. Mhmm. Yeah.\n\nClick on that one, please. Yeah. Now now you can see pricing here, indicative pricing on the top. You were saying they are government you can government client. Yeah?\n\nYeah. But they are government, aren't they? Yeah. Yeah. Can you click on the Adobe marketplace?\n\nAnd you can see under the top in the. Can you see government, commercial, education, government? Yeah. Click on the government on the right hand side. Manage.\n\nYeah. And then click on purchase new product. Yeah. Yeah. Yeah.\n\nThis is the pricing. This is the pricing. Of course. This is the how you get a quote. Not not buying.\n\nNo. Of course. Yeah. Yeah. And then can you on the on the middle part, can you see cold fusion there?\n\nYeah. Yeah. Is that what you're after? Right? Cold fusion.\n\nYeah? Yeah. Okay. How many? Three.\n\nJust change it to three and then add and then continue. And this is your your buy price. Eight core, was it? Eight yeah. Eight.\n\nMhmm. O l Edcore for three. Quantity three. Yeah. Yeah.\n\nEd. And then what part else you see? Continue. Yeah. Continue.\n\nCan you connect continue. Yeah. So so you can download a quote here. So this is your quote. As you can see, it's 3,370 is your buy price from us, and 4 thousand and 44 is the recommended rental price.\n\nSo your total purchase from us for three of them is $10,110. Mhmm. Okay. So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle? So this is brand new purchase?\n\nYeah. Okay. The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can actually migrate the existing account to Decadatta under yours. Right? That's one thing.\n\nIf they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer. So if you go back one step again on the beginning where you can see commercial education and government, can you go back to that page, please? Yep. On the top there is create new customer. So if they you you can you can click it.\n\nDoesn't matter. Yep. Create the new customer. So basically, you put in the organization name, the market segment, which is government, and all that. Right?\n\nSo you set up here, and then you add a new product and purchase through here. Right? If they haven't got any agreement. If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here. So that's a question you might need to double check with them if they wanna go ahead with this.\n\nYeah. Yeah. So, basically, it's per server up to eight core per machine. Yes. Correct.\n\nYeah. Per per processor. Correct. Yeah. Yeah.\n\nSo, basically, it's gonna be depending how many processor they they they're using. I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email. It's better that way so we can send you the the the the proper PDF file. You know what I mean? Rather than over the phone, if you wanna send it to adobe.sales@thecadara.com.au.\n\nJust ask for information on the licenses for ColdFusion. At, yeah, adobe.sales@fixeddata.com.au. Anyone there would would be able to to send you back the information from ColdFusion. My name is Dimi. Yep.\n\nBut any the sales software sales would be able to to to reply to your email. Yeah. Yes. Software sales. Yeah.\n\nSo yeah. Sales specialist. Yeah. Licensing specialist rather. Okay.\n\nMhmm. Alright. Thank you. Thank you for your call. Bye bye.","paragraphs":[{"sentences":[{"text":"Press 1 for Microsoft sales.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.004947718605399132},{"text":"Press 2 for other software sales, or press 0 to go back to the previous menu.","start":3.12,"end":8.02,"sentiment":"neutral","sentiment_score":0.006107381574111059},{"text":"Dickard Data Licensing team.","start":40.98,"end":42.34,"sentiment":"neutral","sentiment_score":0.012264804681763053},{"text":"Michelle speaking.","start":42.34,"end":43.24,"sentiment":"neutral","sentiment_score":0.01838013995438814},{"text":"Good.","start":48.395,"end":48.715,"sentiment":"positive","sentiment_score":0.42220497131347656}],"sentiment":"neutral","sentiment_score":0.022517184577217058,"num_words":28,"start":0.24,"end":48.715},{"sentences":[{"text":"Thanks.","start":48.715,"end":49.035,"sentiment":"positive","sentiment_score":0.5148857235908508},{"text":"Yourself?","start":49.035,"end":49.535,"sentiment":"neutral","sentiment_score":0.287106990814209},{"text":"Yep.","start":60.72,"end":61.04,"sentiment":"neutral","sentiment_score":0.01763169653713703},{"text":"For Adobe.","start":61.04,"end":61.68,"sentiment":"neutral","sentiment_score":0.010281141847372055},{"text":"Yep.","start":61.68,"end":62.18,"sentiment":"neutral","sentiment_score":0.0253828726708889}],"sentiment":"neutral","sentiment_score":0.14426159455130497,"num_words":6,"start":48.715,"end":62.18},{"sentences":[{"text":"Okay.","start":63.28,"end":63.68,"sentiment":"neutral","sentiment_score":0.04818715155124664},{"text":"So Demetrius is probably the best person for you to speak to for Adobe.","start":63.68,"end":67.14,"sentiment":"neutral","sentiment_score":0.0771141310355493},{"text":"I can or Keisha, I can see if he's free.","start":67.2,"end":69.78,"sentiment":"neutral","sentiment_score":0.04721558317542076},{"text":"You've you've got an account with Dick or Daughter, I assume?","start":71.555,"end":73.895004,"sentiment":"neutral","sentiment_score":0.017965442585674198},{"text":"What was your account number?","start":76.275,"end":77.65501,"sentiment":"neutral","sentiment_score":0.008867848664522171}],"sentiment":"neutral","sentiment_score":0.04492438852605296,"num_words":41,"start":63.28,"end":77.65501},{"sentences":[{"text":"Oh, sorry.","start":80.595,"end":81.235,"sentiment":"neutral","sentiment_score":0.012607242912054062},{"text":"36 3458, was it?","start":81.235,"end":84.42,"sentiment":"neutral","sentiment_score":0.03740246966481209},{"text":"Here we go.","start":86.8,"end":87.6,"sentiment":"neutral","sentiment_score":0.04382292181253433},{"text":"Take home.","start":87.6,"end":88.42,"sentiment":"neutral","sentiment_score":0.0713048204779625},{"text":"Awesome.","start":89.44,"end":89.94,"sentiment":"neutral","sentiment_score":0.18663904070854187}],"sentiment":"neutral","sentiment_score":0.05296181763211886,"num_words":12,"start":80.595,"end":89.94},{"sentences":[{"text":"Okay.","start":90.56,"end":90.880005,"sentiment":"neutral","sentiment_score":0.05800413340330124},{"text":"And what was your name?","start":90.880005,"end":92.1,"sentiment":"neutral","sentiment_score":0.014786467701196671},{"text":"Ross.","start":94.4,"end":94.845,"sentiment":"neutral","sentiment_score":0.0056563327088952065},{"text":"Perfect.","start":94.925,"end":95.245,"sentiment":"neutral","sentiment_score":0.11107046902179718},{"text":"Alright.","start":95.245,"end":95.645004,"sentiment":"neutral","sentiment_score":0.1008760780096054}],"sentiment":"neutral","sentiment_score":0.03883770573884249,"num_words":9,"start":90.56,"end":95.645004},{"sentences":[{"text":"Two takes.","start":95.645004,"end":96.125,"sentiment":"neutral","sentiment_score":0.08631687983870506},{"text":"I'll just try and get Demetrius for you.","start":96.125,"end":97.645004,"sentiment":"neutral","sentiment_score":0.10039334278553724},{"text":"Thanks, Ross.","start":97.645004,"end":98.465004,"sentiment":"neutral","sentiment_score":0.2454240322113037},{"text":"Speaking.","start":147.41,"end":147.91,"sentiment":"neutral","sentiment_score":0.004319453611969948},{"text":"My name is Dimitrios.","start":153.69499,"end":154.83499,"sentiment":"neutral","sentiment_score":-0.019348251167684793}],"sentiment":"neutral","sentiment_score":0.08197382443091449,"num_words":17,"start":95.645004,"end":154.83499},{"sentences":[{"text":"Can you hear me?","start":155.055,"end":156.275,"sentiment":"neutral","sentiment_score":-0.02478189580142498},{"text":"Yep.","start":159.135,"end":159.635,"sentiment":"neutral","sentiment_score":0.06253738701343536},{"text":"Very good.","start":159.855,"end":160.495,"sentiment":"neutral","sentiment_score":0.2278936803340912},{"text":"How about you?","start":160.495,"end":161.13,"sentiment":"neutral","sentiment_score":0.1362190693616867},{"text":"Called Fusion.","start":177.105,"end":177.685,"sentiment":"neutral","sentiment_score":0.029693528078496456}],"sentiment":"neutral","sentiment_score":0.07393678572649758,"num_words":12,"start":155.055,"end":177.685},{"sentences":[{"text":"Okay.","start":184.625,"end":185.105,"sentiment":"neutral","sentiment_score":0.01742478646337986},{"text":"For government.","start":185.105,"end":185.925,"sentiment":"neutral","sentiment_score":0.00578013714402914},{"text":"Well, first first thing first, I just checked your login.","start":186.225,"end":189.14,"sentiment":"neutral","sentiment_score":-0.006312108784914017},{"text":"You haven't actually registered as a Adobe reseller with us?","start":189.14,"end":194.68,"sentiment":"neutral","sentiment_score":-0.017983528412878515},{"text":"Oh, okay.","start":198.81999,"end":199.29999,"sentiment":"neutral","sentiment_score":-0.004796186462044716}],"sentiment":"neutral","sentiment_score":-0.008942547366023063,"num_words":25,"start":184.625,"end":199.29999},{"sentences":[{"text":"But you haven't registered with us, have you?","start":199.29999,"end":201.825,"sentiment":"neutral","sentiment_score":-0.027650357922539115},{"text":"Yeah.","start":205.50499,"end":205.825,"sentiment":"neutral","sentiment_score":0.04566200077533722},{"text":"With TicketData.","start":205.825,"end":206.565,"sentiment":"neutral","sentiment_score":0.054635901004076004},{"text":"Because I I log in to your yeah.","start":206.625,"end":209.265,"sentiment":"neutral","sentiment_score":0.06212643627077341},{"text":"You haven't actually registered.","start":209.265,"end":211.425,"sentiment":"neutral","sentiment_score":-0.03832502197474241}],"sentiment":"neutral","sentiment_score":0.012062710507408432,"num_words":23,"start":199.29999,"end":211.425},{"sentences":[{"text":"Can you register with me right now so you can see your price?","start":211.425,"end":214.565,"sentiment":"neutral","sentiment_score":0.029419652974376313},{"text":"Oh, yeah.","start":221.25,"end":221.97,"sentiment":"neutral","sentiment_score":0.0024923873133957386},{"text":"But not for Adobe.","start":221.97,"end":223.17,"sentiment":"neutral","sentiment_score":-0.0346191618591547},{"text":"Right?","start":223.17,"end":223.65001,"sentiment":"neutral","sentiment_score":-0.027434928342700005},{"text":"You have a checkpoint.","start":223.65001,"end":225.27,"sentiment":"neutral","sentiment_score":-0.008891217948985286}],"sentiment":"neutral","sentiment_score":0.007748492321600982,"num_words":24,"start":211.425,"end":225.27},{"sentences":[{"text":"So your account is 363458.","start":230.77501,"end":233.815,"sentiment":"neutral","sentiment_score":0.011857780627906322},{"text":"Correct?","start":233.815,"end":234.315,"sentiment":"neutral","sentiment_score":0.013659989461302756},{"text":"Yep.","start":236.375,"end":236.77501,"sentiment":"neutral","sentiment_score":-0.009744684211909773},{"text":"I cannot see that you have Adobe with us.","start":236.77501,"end":239.595,"sentiment":"neutral","sentiment_score":-0.21600661675135294},{"text":"You may need to register for Adobe Marketplace.","start":240.05501,"end":243.27501,"sentiment":"neutral","sentiment_score":-0.1304103434085846}],"sentiment":"neutral","sentiment_score":-0.12183908706841369,"num_words":24,"start":230.77501,"end":243.27501},{"sentences":[{"text":"Okay.","start":252.54999,"end":253.04999,"sentiment":"neutral","sentiment_score":-0.01925226673483849},{"text":"So can you log in to the data portal using that number?","start":253.11,"end":257.13,"sentiment":"neutral","sentiment_score":0.004622439543406169},{"text":"363458.","start":257.19,"end":258.87,"sentiment":"neutral","sentiment_score":0.008329378440976143},{"text":"Yep.","start":258.87,"end":259.095,"sentiment":"neutral","sentiment_score":0.04300244152545929},{"text":"Yep.","start":261.655,"end":261.975,"sentiment":"neutral","sentiment_score":0.05549320578575134}],"sentiment":"neutral","sentiment_score":0.008940127096138895,"num_words":16,"start":252.54999,"end":261.975},{"sentences":[{"text":"On the left hand side, there is subscription.","start":261.975,"end":263.835,"sentiment":"neutral","sentiment_score":0.04007477220147848},{"text":"Can you click on the subscription?","start":263.975,"end":265.355,"sentiment":"neutral","sentiment_score":0.02966285776346922},{"text":"Mhmm.","start":267.895,"end":268.395,"sentiment":"neutral","sentiment_score":0.014504285529255869},{"text":"Yes.","start":270.455,"end":270.955,"sentiment":"neutral","sentiment_score":0.040481485426425934},{"text":"Adobe Marketplace under Discover.","start":271.015,"end":272.715,"sentiment":"neutral","sentiment_score":0.03900039196014404}],"sentiment":"neutral","sentiment_score":0.035478133149445056,"num_words":20,"start":261.975,"end":272.715},{"sentences":[{"text":"Mac Adobe Marketplace.","start":273.25,"end":274.31,"sentiment":"neutral","sentiment_score":0.03265313804149628},{"text":"Can you fill in the detail there, please?","start":274.37,"end":275.97,"sentiment":"neutral","sentiment_score":0.021741787786595523},{"text":"Yeah.","start":275.97,"end":276.47,"sentiment":"neutral","sentiment_score":-0.004377478733658791},{"text":"Sorry.","start":276.53,"end":277.03,"sentiment":"neutral","sentiment_score":-0.0326155424118042},{"text":"You might have to click getting started.","start":277.09,"end":278.95,"sentiment":"neutral","sentiment_score":-0.022000622004270554}],"sentiment":"neutral","sentiment_score":0.004044817062094808,"num_words":20,"start":273.25,"end":278.95},{"sentences":[{"text":"Adobe Marketplace, VIP Marketplace.","start":280.05002,"end":281.99,"sentiment":"neutral","sentiment_score":0.012528787832707167},{"text":"Yes.","start":286.05002,"end":286.425,"sentiment":"neutral","sentiment_score":0.030064024031162265},{"text":"Correct.","start":287.065,"end":287.465,"sentiment":"neutral","sentiment_score":0.08081716299057007},{"text":"Yep.","start":287.465,"end":287.78497,"sentiment":"neutral","sentiment_score":0.08454730361700058},{"text":"That's the one.","start":287.78497,"end":288.345,"sentiment":"neutral","sentiment_score":0.06498318413893382}],"sentiment":"neutral","sentiment_score":0.044049319438636304,"num_words":10,"start":280.05002,"end":288.345},{"sentences":[{"text":"So double check your address is is correctly there.","start":288.345,"end":291.565,"sentiment":"neutral","sentiment_score":0.018628647757901087},{"text":"Mhmm.","start":296.66498,"end":297.16498,"sentiment":"neutral","sentiment_score":0.013328141532838345},{"text":"And the contact detail, maybe your name or anyone's and the email address.","start":297.305,"end":300.99,"sentiment":"neutral","sentiment_score":0.011406955882333793},{"text":"Mhmm.","start":304.99,"end":305.49,"sentiment":"neutral","sentiment_score":0.013488920405507088},{"text":"Mhmm.","start":312.91,"end":313.41,"sentiment":"neutral","sentiment_score":-0.00446049589663744}],"sentiment":"neutral","sentiment_score":0.013532192893326283,"num_words":25,"start":288.345,"end":313.41},{"sentences":[{"text":"Yep.","start":315.47,"end":315.825,"sentiment":"neutral","sentiment_score":0.04279922693967819},{"text":"Yep.","start":330.785,"end":331.285,"sentiment":"neutral","sentiment_score":0.10545577108860016},{"text":"I think it's it's been done.","start":331.29,"end":333.29,"sentiment":"neutral","sentiment_score":0.15715652704238892},{"text":"Yeah.","start":333.29,"end":333.61002,"sentiment":"positive","sentiment_score":0.3427155613899231},{"text":"Good.","start":333.61002,"end":334.11002,"sentiment":"positive","sentiment_score":0.447024941444397}],"sentiment":"neutral","sentiment_score":0.18809346631169319,"num_words":10,"start":315.47,"end":334.11002},{"sentences":[{"text":"So go back go back one step, and then you can click on the Adobe marketplace.","start":334.33002,"end":338.33002,"sentiment":"neutral","sentiment_score":0.14055308559909463},{"text":"Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal.","start":338.33002,"end":343.23,"sentiment":"neutral","sentiment_score":0.15055183534111297},{"text":"Yeah.","start":343.29,"end":343.665,"sentiment":"neutral","sentiment_score":0.08809821307659149},{"text":"Mhmm.","start":353.345,"end":353.665,"sentiment":"neutral","sentiment_score":0.013400405645370483},{"text":"Yeah.","start":353.665,"end":354.065,"sentiment":"neutral","sentiment_score":0.07410158216953278}],"sentiment":"neutral","sentiment_score":0.13733864440159363,"num_words":33,"start":334.33002,"end":354.065},{"sentences":[{"text":"Click on that one, please.","start":354.065,"end":355.185,"sentiment":"neutral","sentiment_score":0.07203088998794556},{"text":"Yeah.","start":355.185,"end":355.685,"sentiment":"neutral","sentiment_score":0.04751405864953995},{"text":"Now now you can see pricing here, indicative pricing on the top.","start":356.41,"end":360.25,"sentiment":"neutral","sentiment_score":0.04652525174121062},{"text":"You were saying they are government you can government client.","start":360.25,"end":365.61002,"sentiment":"neutral","sentiment_score":0.015500310249626637},{"text":"Yeah?","start":365.61002,"end":366.11002,"sentiment":"neutral","sentiment_score":0.0225280337035656}],"sentiment":"neutral","sentiment_score":0.039431126402883696,"num_words":29,"start":354.065,"end":366.11002},{"sentences":[{"text":"Yeah.","start":373.745,"end":373.985,"sentiment":"neutral","sentiment_score":0.0029329750686883926},{"text":"But they are government, aren't they?","start":373.985,"end":376.00497,"sentiment":"neutral","sentiment_score":-0.028271673402438562},{"text":"Yeah.","start":377.745,"end":378.145,"sentiment":"neutral","sentiment_score":0.03571656346321106},{"text":"Yeah.","start":378.145,"end":378.54498,"sentiment":"neutral","sentiment_score":0.044036515057086945},{"text":"Can you click on the Adobe marketplace?","start":378.54498,"end":381.44498,"sentiment":"neutral","sentiment_score":0.05164256212966783}],"sentiment":"neutral","sentiment_score":0.017159621755126864,"num_words":16,"start":373.745,"end":381.44498},{"sentences":[{"text":"And you can see under the top in the.","start":381.50497,"end":383.525,"sentiment":"neutral","sentiment_score":0.032369105559256345},{"text":"Can you see government, commercial, education, government?","start":383.66498,"end":386.645,"sentiment":"neutral","sentiment_score":0.025414942896791866},{"text":"Yeah.","start":388.83002,"end":389.15,"sentiment":"neutral","sentiment_score":0.04971051961183548},{"text":"Click on the government on the right hand side.","start":389.15,"end":390.99,"sentiment":"neutral","sentiment_score":0.046906059814824},{"text":"Manage.","start":390.99,"end":391.49,"sentiment":"neutral","sentiment_score":0.03813633695244789}],"sentiment":"neutral","sentiment_score":0.03626770167439072,"num_words":27,"start":381.50497,"end":391.49},{"sentences":[{"text":"Yeah.","start":393.55002,"end":394.05002,"sentiment":"neutral","sentiment_score":0.04367218166589737},{"text":"And then click on purchase new product.","start":397.55002,"end":399.73,"sentiment":"neutral","sentiment_score":0.039358486022268026},{"text":"Yeah.","start":405.655,"end":405.81497,"sentiment":"neutral","sentiment_score":-0.0006432579830288887},{"text":"Yeah.","start":405.81497,"end":405.97498,"sentiment":"neutral","sentiment_score":0.022649303078651428},{"text":"Yeah.","start":405.97498,"end":406.215,"sentiment":"neutral","sentiment_score":0.020887963473796844}],"sentiment":"neutral","sentiment_score":0.032915962944653904,"num_words":11,"start":393.55002,"end":406.215},{"sentences":[{"text":"This is the pricing.","start":406.215,"end":407.09497,"sentiment":"neutral","sentiment_score":0.011131060775369406},{"text":"This is the pricing.","start":407.09497,"end":407.895,"sentiment":"neutral","sentiment_score":0.011145866475999355},{"text":"Of course.","start":407.895,"end":408.53497,"sentiment":"neutral","sentiment_score":0.043097857385873795},{"text":"This is the how you get a quote.","start":408.53497,"end":410.235,"sentiment":"neutral","sentiment_score":0.04258436989039183},{"text":"Not not buying.","start":410.375,"end":411.09497,"sentiment":"neutral","sentiment_score":-0.2644376854101817}],"sentiment":"neutral","sentiment_score":-0.013206413015723228,"num_words":21,"start":406.215,"end":411.09497},{"sentences":[{"text":"No.","start":411.09497,"end":411.41498,"sentiment":"neutral","sentiment_score":-0.25134599208831787},{"text":"Of course.","start":411.41498,"end":412.07498,"sentiment":"neutral","sentiment_score":0.023185519501566887},{"text":"Yeah.","start":412.27,"end":412.50998,"sentiment":"neutral","sentiment_score":0.03877667710185051},{"text":"Yeah.","start":412.50998,"end":413.00998,"sentiment":"neutral","sentiment_score":0.04488470405340195},{"text":"And then can you on the on the middle part, can you see cold fusion there?","start":413.55,"end":417.72998,"sentiment":"neutral","sentiment_score":0.027262296760454774}],"sentiment":"neutral","sentiment_score":0.014994436963683083,"num_words":21,"start":411.09497,"end":417.72998},{"sentences":[{"text":"Yeah.","start":419.78998,"end":420.11,"sentiment":"neutral","sentiment_score":0.17128026485443115},{"text":"Yeah.","start":420.11,"end":420.43,"sentiment":"neutral","sentiment_score":0.1417434811592102},{"text":"Is that what you're after?","start":420.43,"end":421.31,"sentiment":"neutral","sentiment_score":0.08594917804002762},{"text":"Right?","start":421.31,"end":421.55,"sentiment":"neutral","sentiment_score":0.03777118027210235},{"text":"Cold fusion.","start":421.55,"end":422.18997,"sentiment":"neutral","sentiment_score":0.016133109107613564}],"sentiment":"neutral","sentiment_score":0.08128070347011089,"num_words":10,"start":419.78998,"end":422.18997},{"sentences":[{"text":"Yeah?","start":422.18997,"end":422.68997,"sentiment":"neutral","sentiment_score":0.029503002762794495},{"text":"Yeah.","start":436.765,"end":437.165,"sentiment":"neutral","sentiment_score":0.02595777064561844},{"text":"Okay.","start":437.165,"end":437.665,"sentiment":"neutral","sentiment_score":0.021502653136849403},{"text":"How many?","start":437.725,"end":438.46503,"sentiment":"neutral","sentiment_score":0.007949893828481436},{"text":"Three.","start":440.92502,"end":441.42502,"sentiment":"neutral","sentiment_score":0.02170717902481556}],"sentiment":"neutral","sentiment_score":0.019095065537840128,"num_words":6,"start":422.18997,"end":441.42502},{"sentences":[{"text":"Just change it to three and then add and then continue.","start":441.85,"end":448.03,"sentiment":"neutral","sentiment_score":0.018074934286150066},{"text":"And this is your your buy price.","start":448.49002,"end":450.35,"sentiment":"neutral","sentiment_score":0.012391282910747188},{"text":"Eight core, was it?","start":452.09003,"end":453.05002,"sentiment":"neutral","sentiment_score":0.01538591948337853},{"text":"Eight yeah.","start":453.05002,"end":454.57,"sentiment":"neutral","sentiment_score":0.016374890692532063},{"text":"Eight.","start":454.57,"end":455.025,"sentiment":"neutral","sentiment_score":0.01163818407803774}],"sentiment":"neutral","sentiment_score":0.01565979603677988,"num_words":25,"start":441.85,"end":455.025},{"sentences":[{"text":"Mhmm.","start":458.705,"end":459.10498,"sentiment":"neutral","sentiment_score":0.013575149700045586},{"text":"O l Edcore for three.","start":459.10498,"end":460.565,"sentiment":"neutral","sentiment_score":0.01451225932687521},{"text":"Quantity three.","start":460.625,"end":461.425,"sentiment":"neutral","sentiment_score":0.026839585974812508},{"text":"Yeah.","start":461.425,"end":461.925,"sentiment":"neutral","sentiment_score":0.030122926458716393},{"text":"Yeah.","start":463.745,"end":464.145,"sentiment":"neutral","sentiment_score":0.03361991420388222}],"sentiment":"neutral","sentiment_score":0.020355845894664527,"num_words":10,"start":458.705,"end":464.145},{"sentences":[{"text":"Ed.","start":464.145,"end":464.645,"sentiment":"neutral","sentiment_score":0.026644673198461533},{"text":"And then what part else you see?","start":469.49,"end":471.51,"sentiment":"neutral","sentiment_score":0.021780460008553097},{"text":"Continue.","start":472.37,"end":472.87,"sentiment":"neutral","sentiment_score":0.03145162761211395},{"text":"Yeah.","start":478.77,"end":479.17,"sentiment":"neutral","sentiment_score":0.044695887714624405},{"text":"Continue.","start":479.17,"end":479.67,"sentiment":"neutral","sentiment_score":0.018192818388342857}],"sentiment":"neutral","sentiment_score":0.024858929724855858,"num_words":11,"start":464.145,"end":479.67},{"sentences":[{"text":"Can you connect continue.","start":479.73,"end":481.03,"sentiment":"neutral","sentiment_score":0.16519608721137047},{"text":"Yeah.","start":481.25,"end":481.425,"sentiment":"neutral","sentiment_score":0.16054952144622803},{"text":"So so you can download a quote here.","start":482.94498,"end":485.905,"sentiment":"neutral","sentiment_score":0.3159535564482212},{"text":"So this is your quote.","start":485.905,"end":487.205,"sentiment":"neutral","sentiment_score":0.19251149296760559},{"text":"As you can see, it's 3,370 is your buy price from us, and 4 thousand and 44 is the recommended rental price.","start":487.345,"end":496.8,"sentiment":"neutral","sentiment_score":0.0962461879984899}],"sentiment":"neutral","sentiment_score":0.16072339806705713,"num_words":40,"start":479.73,"end":496.8},{"sentences":[{"text":"So your total purchase from us for three of them is $10,110.","start":496.87997,"end":502.58,"sentiment":"neutral","sentiment_score":0.13723768231769404},{"text":"Mhmm.","start":510.72,"end":511.22,"sentiment":"neutral","sentiment_score":0.013304735533893108},{"text":"Okay.","start":511.28,"end":511.78,"sentiment":"neutral","sentiment_score":-0.002471444196999073},{"text":"So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle?","start":512.235,"end":520.65497,"sentiment":"neutral","sentiment_score":-0.07317724769624571},{"text":"So this is brand new purchase?","start":523.195,"end":524.73,"sentiment":"neutral","sentiment_score":-0.1320505247761806}],"sentiment":"neutral","sentiment_score":-0.020247082141312687,"num_words":44,"start":496.87997,"end":524.73},{"sentences":[{"text":"Yeah.","start":527.85,"end":528.08997,"sentiment":"neutral","sentiment_score":0.012383252382278442},{"text":"Okay.","start":528.08997,"end":528.57,"sentiment":"neutral","sentiment_score":-0.0009317994117736816},{"text":"The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can actually migrate the existing account to Decadatta under yours.","start":528.57,"end":543.675,"sentiment":"neutral","sentiment_score":-0.0536358772427775},{"text":"Right?","start":543.815,"end":544.315,"sentiment":"neutral","sentiment_score":0.0047272928059101105},{"text":"That's one thing.","start":544.375,"end":545.355,"sentiment":"neutral","sentiment_score":-0.015814804782470066}],"sentiment":"neutral","sentiment_score":-0.04731958170178468,"num_words":46,"start":527.85,"end":545.355},{"sentences":[{"text":"If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer.","start":545.495,"end":554.96,"sentiment":"neutral","sentiment_score":-0.07526845887303352},{"text":"So if you go back one step again on the beginning where you can see commercial education and government, can you go back to that page, please?","start":555.74005,"end":563.12006,"sentiment":"neutral","sentiment_score":0.014533880684110854},{"text":"Yep.","start":570.705,"end":570.945,"sentiment":"neutral","sentiment_score":0.054546795785427094},{"text":"On the top there is create new customer.","start":570.945,"end":574.165,"sentiment":"neutral","sentiment_score":0.038833169266581535},{"text":"So if they you you can you can click it.","start":574.305,"end":577.265,"sentiment":"neutral","sentiment_score":0.060604029521346095}],"sentiment":"neutral","sentiment_score":-0.007296397862300067,"num_words":71,"start":545.495,"end":577.265},{"sentences":[{"text":"Doesn't matter.","start":577.265,"end":577.90497,"sentiment":"neutral","sentiment_score":0.009332101792097092},{"text":"Yep.","start":577.90497,"end":578.065,"sentiment":"neutral","sentiment_score":0.11251680552959442},{"text":"Create the new customer.","start":578.065,"end":579.02496,"sentiment":"neutral","sentiment_score":0.12221476249396801},{"text":"So basically, you put in the organization name, the market segment, which is government, and all that.","start":579.02496,"end":584.51,"sentiment":"neutral","sentiment_score":0.07071883954546031},{"text":"Right?","start":584.51,"end":585.01,"sentiment":"neutral","sentiment_score":0.07800491899251938}],"sentiment":"neutral","sentiment_score":0.07601061001420022,"num_words":25,"start":577.265,"end":585.01},{"sentences":[{"text":"So you set up here, and then you add a new product and purchase through here.","start":585.15,"end":589.23,"sentiment":"neutral","sentiment_score":0.07872264529578388},{"text":"Right?","start":589.23,"end":589.55,"sentiment":"neutral","sentiment_score":0.025544820353388783},{"text":"If they haven't got any agreement.","start":589.55,"end":591.49,"sentiment":"neutral","sentiment_score":-0.12883657589554787},{"text":"If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here.","start":591.71,"end":600.565,"sentiment":"neutral","sentiment_score":-0.01768389745089023},{"text":"So that's a question you might need to double check with them if they wanna go ahead with this.","start":600.565,"end":604.98505,"sentiment":"neutral","sentiment_score":-0.02015232789869371}],"sentiment":"neutral","sentiment_score":-0.004269787411277111,"num_words":65,"start":585.15,"end":604.98505},{"sentences":[{"text":"Yeah.","start":630.665,"end":630.985,"sentiment":"neutral","sentiment_score":0.024319607764482495},{"text":"Yeah.","start":630.985,"end":631.225,"sentiment":"neutral","sentiment_score":0.026632048189640045},{"text":"So, basically, it's per server up to eight core per machine.","start":631.225,"end":634.985,"sentiment":"neutral","sentiment_score":0.014572293243624947},{"text":"Yes.","start":634.985,"end":635.225,"sentiment":"neutral","sentiment_score":0.07086005806922913},{"text":"Correct.","start":635.225,"end":635.465,"sentiment":"neutral","sentiment_score":0.09189368039369585}],"sentiment":"neutral","sentiment_score":0.024933374673128127,"num_words":15,"start":630.665,"end":635.465},{"sentences":[{"text":"Yeah.","start":635.465,"end":635.76,"sentiment":"neutral","sentiment_score":0.06333795189857483},{"text":"Per per processor.","start":636.24,"end":637.2,"sentiment":"neutral","sentiment_score":0.031019574652115505},{"text":"Correct.","start":637.2,"end":637.44,"sentiment":"neutral","sentiment_score":0.06899727135896683},{"text":"Yeah.","start":637.44,"end":637.52,"sentiment":"neutral","sentiment_score":0.05683499574661255},{"text":"Yeah.","start":637.52,"end":637.76,"sentiment":"neutral","sentiment_score":0.05106329917907715}],"sentiment":"neutral","sentiment_score":0.047613177448511124,"num_words":7,"start":635.465,"end":637.76},{"sentences":[{"text":"So, basically, it's gonna be depending how many processor they they they're using.","start":637.76,"end":642.42,"sentiment":"neutral","sentiment_score":0.02390128610512385},{"text":"I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email.","start":656.445,"end":663.96,"sentiment":"neutral","sentiment_score":0.01914549707656815},{"text":"It's better that way so we can send you the the the the proper PDF file.","start":664.28,"end":668.28,"sentiment":"neutral","sentiment_score":0.0661321384832263},{"text":"You know what I mean?","start":668.28,"end":668.92004,"sentiment":"neutral","sentiment_score":0.0445126861333847},{"text":"Rather than over the phone, if you wanna send it to adobe.sales@thecadara.com.au.","start":668.92004,"end":675.08,"sentiment":"neutral","sentiment_score":-0.009240065235644579}],"sentiment":"neutral","sentiment_score":0.028098045097691798,"num_words":67,"start":637.76,"end":675.08},{"sentences":[{"text":"Just ask for information on the licenses for ColdFusion.","start":675.08,"end":678.86005,"sentiment":"neutral","sentiment_score":0.01265366023613347},{"text":"At, yeah, adobe.sales@fixeddata.com.au.","start":683.05505,"end":687.395,"sentiment":"neutral","sentiment_score":0.044564916441837944},{"text":"Anyone there would would be able to to send you back the information from ColdFusion.","start":688.17505,"end":692.515,"sentiment":"neutral","sentiment_score":0.10135568504532179},{"text":"My name is Dimi.","start":705.81995,"end":706.8,"sentiment":"neutral","sentiment_score":0.10994639992713928},{"text":"Yep.","start":708.605,"end":708.925,"sentiment":"neutral","sentiment_score":0.16263867914676666}],"sentiment":"neutral","sentiment_score":0.0740730389370583,"num_words":32,"start":675.08,"end":708.925},{"sentences":[{"text":"But any the sales software sales would be able to to to reply to your email.","start":708.925,"end":714.685,"sentiment":"neutral","sentiment_score":0.11091189971193671},{"text":"Yeah.","start":714.685,"end":715.185,"sentiment":"neutral","sentiment_score":0.06591662764549255},{"text":"Yes.","start":717.64496,"end":718.14496,"sentiment":"neutral","sentiment_score":0.04233164340257645},{"text":"Software sales.","start":718.20496,"end":719.00494,"sentiment":"neutral","sentiment_score":0.040405187755823135},{"text":"Yeah.","start":719.00494,"end":719.50494,"sentiment":"neutral","sentiment_score":0.07398020476102829}],"sentiment":"neutral","sentiment_score":0.09702996412913005,"num_words":21,"start":708.925,"end":719.50494},{"sentences":[{"text":"So yeah.","start":721.70996,"end":722.82996,"sentiment":"neutral","sentiment_score":0.06422829814255238},{"text":"Sales specialist.","start":722.82996,"end":723.62994,"sentiment":"neutral","sentiment_score":0.054209763184189796},{"text":"Yeah.","start":723.62994,"end":724.11,"sentiment":"neutral","sentiment_score":0.06793609261512756},{"text":"Licensing specialist rather.","start":724.11,"end":725.73,"sentiment":"neutral","sentiment_score":0.04843416934212049},{"text":"Okay.","start":734.845,"end":735.345,"sentiment":"neutral","sentiment_score":0.31939300894737244}],"sentiment":"neutral","sentiment_score":0.08550085913803843,"num_words":9,"start":721.70996,"end":735.345},{"sentences":[{"text":"Mhmm.","start":738.045,"end":738.545,"sentiment":"positive","sentiment_score":0.42969685792922974},{"text":"Alright.","start":740.365,"end":740.845,"sentiment":"positive","sentiment_score":0.4337913393974304},{"text":"Thank you.","start":740.845,"end":741.325,"sentiment":"positive","sentiment_score":0.7598217129707336},{"text":"Thank you for your call.","start":741.325,"end":742.365,"sentiment":"positive","sentiment_score":0.7848158597946167},{"text":"Bye bye.","start":742.365,"end":743.105,"sentiment":"positive","sentiment_score":0.43259598314762115}],"sentiment":"positive","sentiment_score":0.6520366262305867,"num_words":11,"start":738.045,"end":743.105}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Press 1 for Microsoft sales. Press 2 for other software sales, or press 0 to go back to the previous menu. Dickard Data Licensing team. Michelle speaking.\n\nChannel 0: Hey. Good afternoon, Michelle. This is Rob with Techcom. How are you?\n\nChannel 1: Good. Thanks. Yourself?\n\nChannel 0: That's great. I'm doing good. Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license.\n\nChannel 1: Yep. For Adobe. Yep. Okay. So Demetrius is probably the best person for you to speak to for Adobe.\n\nI can or Keisha, I can see if he's free. You've you've got an account with Dick or Daughter, I assume?\n\nChannel 0: Yep. Yep. We got an account.\n\nChannel 1: What was your account number?\n\nChannel 0: 363458.\n\nChannel 1: Oh, sorry. 36\n\nChannel 0: Perfect.\n\nChannel 1: 3458, was it?\n\nChannel 0: Yep.\n\nChannel 1: Here we go. Take home. Awesome. Okay. And what was your name?\n\nChannel 0: Wrong.\n\nChannel 1: Ross. Perfect. Alright. Two takes. I'll just try and get Demetrius for you.\n\nThanks, Ross.\n\nChannel 0: Thanks.\n\nChannel 1: Speaking.\n\nChannel 0: Sorry. You just broke up. Who's speaking?\n\nChannel 1: My name is Dimitrios. Can you hear me?\n\nChannel 0: Yep. I can hear you, mate. How are you?\n\nChannel 1: Yep. Very good. How about you?\n\nChannel 0: Thanks for asking. Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government.\n\nChannel 1: Called Fusion.\n\nChannel 0: Yep. I have a SKU as well. If you want, I can yep.\n\nChannel 1: Okay. For government. Well, first first thing first, I just checked your login. You haven't actually registered as a Adobe reseller with us?\n\nChannel 0: Yep. We are a a a partner as well.\n\nChannel 1: Oh, okay. But you haven't registered with us, have you?\n\nChannel 0: Yep. With the data. Right?\n\nChannel 1: Yeah. With TicketData. Because I I log in to your\n\nChannel 0: Yep.\n\nChannel 1: yeah. You haven't actually registered. Can you register with me right now so you can see your price?\n\nChannel 0: I have already registered. We have an account with Decoded. It's 363458.\n\nChannel 1: Oh, yeah. But not for Adobe. Right? You have\n\nChannel 0: For\n\nChannel 1: a checkpoint.\n\nChannel 0: Adobe, yes, sir. 16.\n\nChannel 1: So your account is 363458. Correct?\n\nChannel 0: Yep.\n\nChannel 1: Yep. I cannot see that you have Adobe with us. You may need to register for Adobe Marketplace.\n\nChannel 0: Okay. So how do I need to register\n\nChannel 1: Okay.\n\nChannel 0: for Adobe?\n\nChannel 1: So can you log in to the data portal using that number? 363458. Yep.\n\nChannel 0: Yep. I want your account.\n\nChannel 1: Yep. On the left hand side, there is subscription. Can you click on the subscription?\n\nChannel 0: Subscription.\n\nChannel 1: Mhmm.\n\nChannel 0: App marketplace.\n\nChannel 1: Yes. Adobe Marketplace under Discover. Mac Adobe Marketplace. Can you fill in the detail there, please? Yeah.\n\nSorry. You might have to click getting started. Adobe Marketplace, VIP Marketplace.\n\nChannel 0: Adobe VIP Marketplace reseller\n\nChannel 1: Yes.\n\nChannel 0: account.\n\nChannel 1: Correct. Yep. That's the one.\n\nChannel 0: Okay.\n\nChannel 1: So double check your address is is correctly there.\n\nChannel 0: Okay. Address is correct.\n\nChannel 1: Mhmm. And the contact detail, maybe your name or anyone's and the email address.\n\nChannel 0: Yep. Sending through.\n\nChannel 1: Mhmm.\n\nChannel 0: Please download and review the v VIP marketplace terms\n\nChannel 1: Mhmm.\n\nChannel 0: and conditions before accepting.\n\nChannel 1: Yep.\n\nChannel 0: Okay. Alright. And check. I need to create. Yep.\n\nOh,\n\nChannel 1: Yep. I think it's it's been\n\nChannel 0: done.\n\nChannel 1: done. Yeah. Good.\n\nChannel 0: Yep.\n\nChannel 1: So go back go back one step, and then you can click on the Adobe marketplace. Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal. Yeah.\n\nChannel 0: Bring back. Going to subscription. Active subscription. I do have Adobe.\n\nChannel 1: Mhmm. Yeah. Click on that\n\nChannel 0: Yep.\n\nChannel 1: one, please. Yeah. Now\n\nChannel 0: Click.\n\nChannel 1: now you can see pricing here, indicative pricing on the top. You were saying they are government you can government client. Yeah?\n\nChannel 0: Yep. It's a co government. It's an organization looking for the license.\n\nChannel 1: Yeah. But they are government, aren't they?\n\nChannel 0: Yep. Government.\n\nChannel 1: Yeah. Yeah. Can you click on the Adobe marketplace? And you can see under the top in the. Can you see government, commercial, education, government?\n\nChannel 0: Yep. I can.\n\nChannel 1: Yeah. Click on the government on the right hand side. Manage.\n\nChannel 0: Manage.\n\nChannel 1: Yeah. And then click on purchase new product.\n\nChannel 0: Purchase new product. I just wanted to know about the pricing and\n\nChannel 1: Yeah.\n\nChannel 0: all.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Okay?\n\nChannel 1: This is the pricing. This is the pricing. Of course. This is the how you get a quote. Not not buying.\n\nNo.\n\nChannel 0: Uh-huh. Okay.\n\nChannel 1: Of course. Yeah. Yeah.\n\nChannel 0: Okay.\n\nChannel 1: And then can you on the on the middle part, can you see cold fusion there?\n\nChannel 0: Bold Fusion. Perfect.\n\nChannel 1: Yeah. Yeah. Is that what you're after? Right? Cold fusion.\n\nYeah?\n\nChannel 0: Yes. One second. It's a Core Fusion Eferol o I eight core government. Eferol. The second one, I believe.\n\nChannel 1: Yeah. Okay. How\n\nChannel 0: Cold\n\nChannel 1: many?\n\nChannel 0: fusion. Mhmm. Three three units.\n\nChannel 1: Three. Just change it to three and then add and then continue.\n\nChannel 0: One sec.\n\nChannel 1: And this\n\nChannel 0: One\n\nChannel 1: is\n\nChannel 0: sec.\n\nChannel 1: your your\n\nChannel 0: Alright.\n\nChannel 1: buy price. Eight core, was it?\n\nChannel 0: Add\n\nChannel 1: Eight yeah. Eight.\n\nChannel 0: eight eight core. Yep. O l eight core.\n\nChannel 1: Mhmm. O l Edcore for three. Quantity three. Yeah.\n\nChannel 0: Three. Add.\n\nChannel 1: Yeah. Ed.\n\nChannel 0: Add.\n\nChannel 1: And then what part else you see? Continue.\n\nChannel 0: Okay. Yep. Unit price, I can see is 3,370.\n\nChannel 1: Yeah. Continue. Can you connect continue. Yeah.\n\nChannel 0: Continue. Continue.\n\nChannel 1: So\n\nChannel 0: Okay.\n\nChannel 1: so you\n\nChannel 0: Thank\n\nChannel 1: can\n\nChannel 0: you.\n\nChannel 1: download a quote here. So this is your quote.\n\nChannel 0: Download.\n\nChannel 1: As you\n\nChannel 0: Mhmm.\n\nChannel 1: can see, it's 3,370 is your buy price from us, and 4\n\nChannel 0: Mhmm.\n\nChannel 1: thousand and 44 is the recommended rental price. So your total purchase from us for three of them is $10,110.\n\nChannel 0: Alright. Got you. And if customer agrees to proceed, so is there anything we need to do or directly\n\nChannel 1: Mhmm.\n\nChannel 0: we can\n\nChannel 1: Okay.\n\nChannel 0: purchase?\n\nChannel 1: So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle?\n\nChannel 0: Nope.\n\nChannel 1: So this is brand new purchase?\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Okay. The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can\n\nChannel 0: Mhmm.\n\nChannel 1: actually migrate the existing account to Decadatta under yours. Right? That's one thing. If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer. So if you go\n\nChannel 0: Okay.\n\nChannel 1: back one step again on the beginning where you can see commercial education and government, can you go back to that page, please?\n\nChannel 0: Yep.\n\nChannel 1: Yep. On the top there is create new customer. So if they you you can you can click it. Doesn't matter. Yep.\n\nCreate the new customer. So basically, you put in the organization name, the market segment, which is government, and all that. Right? So you set up\n\nChannel 0: Mhmm.\n\nChannel 1: here, and then you add a new product and purchase through here. Right? If they haven't got any agreement. If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here. So that's a question you might need to double check with them if they wanna go ahead with this.\n\nChannel 0: And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned.\n\nChannel 1: Yeah. Yeah. So, basically, it's per server up to eight core per machine. Yes. Correct.\n\nYeah.\n\nChannel 0: Okay.\n\nChannel 1: Per per\n\nChannel 0: Okay.\n\nChannel 1: processor. Correct. Yeah. Yeah. So, basically, it's gonna be depending how many processor they they they're using.\n\nChannel 0: Okay. And is that consistent with how you would license three virtual machine of four course each? Two production and one development.\n\nChannel 1: I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email. It's better that way\n\nChannel 0: Mhmm.\n\nChannel 1: so we can send you the the the the proper PDF file. You know what I mean? Rather than over the phone, if you wanna send it\n\nChannel 0: Mhmm.\n\nChannel 1: to adobe.sales@thecadara.com.au. Just ask for information on the licenses for ColdFusion.\n\nChannel 0: Adobe.sales. Right?\n\nChannel 1: At, yeah, adobe.sales@fixeddata.com.au. Anyone there would would be able to to send you back the information from ColdFusion.\n\nChannel 0: Alright. And what's a good name, buddy?\n\nChannel 1: My name is Dimi.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Okay.\n\nChannel 1: But any the sales software sales would be able to to to reply to your email. Yeah.\n\nChannel 0: Soft\n\nChannel 1: Yes.\n\nChannel 0: cell.\n\nChannel 1: Software sales. Yeah.\n\nChannel 0: Oh, okay. Soft cell.\n\nChannel 1: So yeah. Sales specialist. Yeah. Licensing specialist rather.\n\nChannel 0: Alright. No worries, mate.\n\nChannel 1: Okay.\n\nChannel 0: Got you. We'll send you a a email. I'm\n\nChannel 1: Mhmm.\n\nChannel 0: looking forward for your little plan.\n\nChannel 1: Alright. Thank you. Thank you for your call. Bye bye.\n\nChannel 0: Thank","paragraphs":[{"sentences":[{"text":"Press 1 for Microsoft sales.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.004947718605399132},{"text":"Press 2 for other software sales, or press 0 to go back to the previous menu.","start":3.12,"end":8.02,"sentiment":"neutral","sentiment_score":0.006107381574111059},{"text":"Dickard Data Licensing team.","start":40.98,"end":42.34,"sentiment":"neutral","sentiment_score":0.012264804681763053},{"text":"Michelle speaking.","start":42.34,"end":43.24,"sentiment":"neutral","sentiment_score":0.01838013995438814}],"sentiment":"neutral","sentiment_score":0.0077139332166148555,"channel":1,"num_words":27,"start":0.24,"end":43.24},{"sentences":[{"text":"Hey.","start":44.765,"end":45.004997,"sentiment":"neutral","sentiment_score":0.1313345432281494},{"text":"Good afternoon, Michelle.","start":45.004997,"end":46.045,"sentiment":"neutral","sentiment_score":0.27211059133211773},{"text":"This is Rob with Techcom.","start":46.045,"end":47.585,"sentiment":"neutral","sentiment_score":0.25614371001720426},{"text":"How are you?","start":47.644997,"end":48.385,"sentiment":"neutral","sentiment_score":0.20710098246733347}],"sentiment":"neutral","sentiment_score":0.23747398455937704,"channel":0,"num_words":12,"start":44.765,"end":48.385},{"sentences":[{"text":"Good.","start":48.395,"end":48.715,"sentiment":"positive","sentiment_score":0.42220497131347656},{"text":"Thanks.","start":48.715,"end":49.035,"sentiment":"positive","sentiment_score":0.5148857235908508},{"text":"Yourself?","start":49.035,"end":49.535,"sentiment":"neutral","sentiment_score":0.287106990814209}],"sentiment":"positive","sentiment_score":0.40806589523951214,"channel":1,"num_words":3,"start":48.395,"end":49.535},{"sentences":[{"text":"That's great.","start":50.524998,"end":51.36,"sentiment":"positive","sentiment_score":0.7248723208904266},{"text":"I'm doing good.","start":51.36,"end":52.8,"sentiment":"positive","sentiment_score":0.6453189253807068},{"text":"Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license.","start":52.8,"end":60.02,"sentiment":"neutral","sentiment_score":0.035444247262442816}],"sentiment":"neutral","sentiment_score":0.18128425551747734,"channel":0,"num_words":22,"start":50.524998,"end":60.02},{"sentences":[{"text":"Yep.","start":60.72,"end":61.04,"sentiment":"neutral","sentiment_score":0.01763169653713703},{"text":"For Adobe.","start":61.04,"end":61.68,"sentiment":"neutral","sentiment_score":0.010281141847372055},{"text":"Yep.","start":61.68,"end":62.18,"sentiment":"neutral","sentiment_score":0.0253828726708889},{"text":"Okay.","start":63.28,"end":63.68,"sentiment":"neutral","sentiment_score":0.04818715155124664},{"text":"So Demetrius is probably the best person for you to speak to for Adobe.","start":63.68,"end":67.14,"sentiment":"neutral","sentiment_score":0.0771141310355493}],"sentiment":"neutral","sentiment_score":0.06270325468166878,"channel":1,"num_words":19,"start":60.72,"end":67.14},{"sentences":[{"text":"I can or Keisha, I can see if he's free.","start":67.2,"end":69.78,"sentiment":"neutral","sentiment_score":0.04721558317542076},{"text":"You've you've got an account with Dick or Daughter, I assume?","start":71.555,"end":73.895004,"sentiment":"neutral","sentiment_score":0.017965442585674198}],"sentiment":"neutral","sentiment_score":0.03189408096174399,"channel":1,"num_words":21,"start":67.2,"end":73.895004},{"sentences":[{"text":"Yep.","start":74.015,"end":74.515,"sentiment":"neutral","sentiment_score":0.015832990407943726},{"text":"Yep.","start":74.575,"end":75.05499,"sentiment":"neutral","sentiment_score":0.018628913909196857},{"text":"We got an account.","start":75.05499,"end":76.195,"sentiment":"neutral","sentiment_score":0.020259611308574677}],"sentiment":"neutral","sentiment_score":0.019250058258573215,"channel":0,"num_words":6,"start":74.015,"end":76.195},{"sentences":[{"text":"What was your account number?","start":76.275,"end":77.65501,"sentiment":"neutral","sentiment_score":0.008867848664522171}],"sentiment":"neutral","sentiment_score":0.008867848664522171,"channel":1,"num_words":5,"start":76.275,"end":77.65501},{"sentences":[{"text":"363458.","start":78.575,"end":80.55,"sentiment":"neutral","sentiment_score":0.005123751237988472}],"sentiment":"neutral","sentiment_score":0.005123751237988472,"channel":0,"num_words":1,"start":78.575,"end":80.55},{"sentences":[{"text":"Oh, sorry.","start":80.595,"end":81.235,"sentiment":"neutral","sentiment_score":0.012607242912054062},{"text":"36","start":81.235,"end":82.08,"sentiment":"neutral","sentiment_score":0.029321793466806412}],"sentiment":"neutral","sentiment_score":0.01817875976363818,"channel":1,"num_words":3,"start":80.595,"end":82.08},{"sentences":[{"text":"Perfect.","start":82.47,"end":82.97,"sentiment":"neutral","sentiment_score":0.06141400337219238}],"sentiment":"neutral","sentiment_score":0.06141400337219238,"channel":0,"num_words":1,"start":82.47,"end":82.97},{"sentences":[{"text":"3458, was it?","start":82.560005,"end":84.42,"sentiment":"neutral","sentiment_score":0.040096028397480644}],"sentiment":"neutral","sentiment_score":0.040096028397480644,"channel":1,"num_words":3,"start":82.560005,"end":84.42},{"sentences":[{"text":"Yep.","start":85.670006,"end":86.170006,"sentiment":"neutral","sentiment_score":0.022882789373397827}],"sentiment":"neutral","sentiment_score":0.022882789373397827,"channel":0,"num_words":1,"start":85.670006,"end":86.170006},{"sentences":[{"text":"Here we go.","start":86.8,"end":87.6,"sentiment":"neutral","sentiment_score":0.04382292181253433},{"text":"Take home.","start":87.6,"end":88.42,"sentiment":"neutral","sentiment_score":0.0713048204779625},{"text":"Awesome.","start":89.44,"end":89.94,"sentiment":"neutral","sentiment_score":0.18663904070854187},{"text":"Okay.","start":90.56,"end":90.880005,"sentiment":"neutral","sentiment_score":0.05800413340330124},{"text":"And what was your name?","start":90.880005,"end":92.1,"sentiment":"neutral","sentiment_score":0.014786467701196671}],"sentiment":"neutral","sentiment_score":0.04938782658427954,"channel":1,"num_words":12,"start":86.8,"end":92.1},{"sentences":[{"text":"Wrong.","start":93.19,"end":93.69,"sentiment":"neutral","sentiment_score":-0.0838034376502037}],"sentiment":"neutral","sentiment_score":-0.0838034376502037,"channel":0,"num_words":1,"start":93.19,"end":93.69},{"sentences":[{"text":"Ross.","start":94.4,"end":94.845,"sentiment":"neutral","sentiment_score":0.0056563327088952065},{"text":"Perfect.","start":94.925,"end":95.245,"sentiment":"neutral","sentiment_score":0.11107046902179718},{"text":"Alright.","start":95.245,"end":95.645004,"sentiment":"neutral","sentiment_score":0.1008760780096054},{"text":"Two takes.","start":95.645004,"end":96.125,"sentiment":"neutral","sentiment_score":0.08631687983870506},{"text":"I'll just try and get Demetrius for you.","start":96.125,"end":97.645004,"sentiment":"neutral","sentiment_score":0.10039334278553724}],"sentiment":"neutral","sentiment_score":0.09179872166938506,"channel":1,"num_words":13,"start":94.4,"end":97.645004},{"sentences":[{"text":"Thanks, Ross.","start":97.645004,"end":98.465004,"sentiment":"neutral","sentiment_score":0.2454240322113037}],"sentiment":"neutral","sentiment_score":0.2454240322113037,"channel":1,"num_words":2,"start":97.645004,"end":98.465004},{"sentences":[{"text":"Thanks.","start":99.225,"end":99.725,"sentiment":"neutral","sentiment_score":0.17351913452148438}],"sentiment":"neutral","sentiment_score":0.17351913452148438,"channel":0,"num_words":1,"start":99.225,"end":99.725},{"sentences":[{"text":"Speaking.","start":147.41,"end":147.91,"sentiment":"neutral","sentiment_score":0.004319453611969948}],"sentiment":"neutral","sentiment_score":0.004319453611969948,"channel":1,"num_words":1,"start":147.41,"end":147.91},{"sentences":[{"text":"Sorry.","start":150.545,"end":150.94499,"sentiment":"neutral","sentiment_score":-0.0811728835105896},{"text":"You just broke up.","start":150.94499,"end":152.22499,"sentiment":"neutral","sentiment_score":-0.13453267142176628},{"text":"Who's speaking?","start":152.22499,"end":153.045,"sentiment":"neutral","sentiment_score":-0.0722990445792675}],"sentiment":"neutral","sentiment_score":-0.10912880833659853,"channel":0,"num_words":7,"start":150.545,"end":153.045},{"sentences":[{"text":"My name is Dimitrios.","start":153.69499,"end":154.83499,"sentiment":"neutral","sentiment_score":-0.019348251167684793},{"text":"Can you hear me?","start":155.055,"end":156.275,"sentiment":"neutral","sentiment_score":-0.02478189580142498}],"sentiment":"neutral","sentiment_score":-0.022065073484554887,"channel":1,"num_words":8,"start":153.69499,"end":156.275},{"sentences":[{"text":"Yep.","start":157.185,"end":157.50499,"sentiment":"neutral","sentiment_score":0.0012443389277905226},{"text":"I can hear you, mate.","start":157.50499,"end":158.61,"sentiment":"neutral","sentiment_score":0.0062989633530378345},{"text":"How are you?","start":158.69,"end":159.51,"sentiment":"neutral","sentiment_score":0.027733375628789265}],"sentiment":"neutral","sentiment_score":0.012882142508816388,"channel":0,"num_words":9,"start":157.185,"end":159.51},{"sentences":[{"text":"Yep.","start":159.135,"end":159.635,"sentiment":"neutral","sentiment_score":0.06253738701343536},{"text":"Very good.","start":159.855,"end":160.495,"sentiment":"neutral","sentiment_score":0.2278936803340912},{"text":"How about you?","start":160.495,"end":161.13,"sentiment":"neutral","sentiment_score":0.1362190693616867}],"sentiment":"neutral","sentiment_score":0.15449699262777963,"channel":1,"num_words":6,"start":159.135,"end":161.13},{"sentences":[{"text":"Thanks for asking.","start":164.29,"end":165.19,"sentiment":"neutral","sentiment_score":0.26072582602500916},{"text":"Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government.","start":165.57,"end":174.31,"sentiment":"neutral","sentiment_score":0.021343114630629618}],"sentiment":"neutral","sentiment_score":0.047941193674449566,"channel":0,"num_words":27,"start":164.29,"end":174.31},{"sentences":[{"text":"Called Fusion.","start":177.105,"end":177.685,"sentiment":"neutral","sentiment_score":0.029693528078496456}],"sentiment":"neutral","sentiment_score":0.029693528078496456,"channel":1,"num_words":2,"start":177.105,"end":177.685},{"sentences":[{"text":"Yep.","start":179.03499,"end":179.53499,"sentiment":"neutral","sentiment_score":0.0462191216647625},{"text":"I have a SKU as well.","start":179.83499,"end":181.75499,"sentiment":"neutral","sentiment_score":0.036783257499337196},{"text":"If you want, I can yep.","start":181.75499,"end":183.61499,"sentiment":"neutral","sentiment_score":0.030607024828592937}],"sentiment":"neutral","sentiment_score":0.034658524279411025,"channel":0,"num_words":13,"start":179.03499,"end":183.61499},{"sentences":[{"text":"Okay.","start":184.625,"end":185.105,"sentiment":"neutral","sentiment_score":0.01742478646337986},{"text":"For government.","start":185.105,"end":185.925,"sentiment":"neutral","sentiment_score":0.00578013714402914},{"text":"Well, first first thing first, I just checked your login.","start":186.225,"end":189.14,"sentiment":"neutral","sentiment_score":-0.006312108784914017},{"text":"You haven't actually registered as a Adobe reseller with us?","start":189.14,"end":194.68,"sentiment":"neutral","sentiment_score":-0.017983528412878515}],"sentiment":"neutral","sentiment_score":-0.009303100488108137,"channel":1,"num_words":23,"start":184.625,"end":194.68},{"sentences":[{"text":"Yep.","start":195.29001,"end":195.79001,"sentiment":"neutral","sentiment_score":0.00788103137165308},{"text":"We are a a a partner as well.","start":195.85,"end":198.19,"sentiment":"neutral","sentiment_score":0.004911662545055151}],"sentiment":"neutral","sentiment_score":0.005241592414677143,"channel":0,"num_words":9,"start":195.29001,"end":198.19},{"sentences":[{"text":"Oh, okay.","start":198.81999,"end":199.29999,"sentiment":"neutral","sentiment_score":-0.004796186462044716},{"text":"But you haven't registered with us, have you?","start":199.29999,"end":201.825,"sentiment":"neutral","sentiment_score":-0.027650357922539115}],"sentiment":"neutral","sentiment_score":-0.023079523630440236,"channel":1,"num_words":10,"start":198.81999,"end":201.825},{"sentences":[{"text":"Yep.","start":202.985,"end":203.30501,"sentiment":"neutral","sentiment_score":-0.007875068113207817},{"text":"With the data.","start":203.30501,"end":204.905,"sentiment":"neutral","sentiment_score":0.016434739033381145},{"text":"Right?","start":204.905,"end":205.405,"sentiment":"neutral","sentiment_score":0.0232992023229599}],"sentiment":"neutral","sentiment_score":0.012945670261979103,"channel":0,"num_words":5,"start":202.985,"end":205.405},{"sentences":[{"text":"Yeah.","start":205.50499,"end":205.825,"sentiment":"neutral","sentiment_score":0.04566200077533722},{"text":"With TicketData.","start":205.825,"end":206.565,"sentiment":"neutral","sentiment_score":0.054635901004076004},{"text":"Because I I log in to your","start":206.625,"end":208.22499,"sentiment":"neutral","sentiment_score":0.06654135510325432}],"sentiment":"neutral","sentiment_score":0.06207232885062695,"channel":1,"num_words":10,"start":205.50499,"end":208.22499},{"sentences":[{"text":"Yep.","start":208.18501,"end":208.68501,"sentiment":"neutral","sentiment_score":0.04470653086900711}],"sentiment":"neutral","sentiment_score":0.04470653086900711,"channel":0,"num_words":1,"start":208.18501,"end":208.68501},{"sentences":[{"text":"yeah.","start":208.94499,"end":209.265,"sentiment":"neutral","sentiment_score":0.03122200444340706},{"text":"You haven't actually registered.","start":209.265,"end":211.425,"sentiment":"neutral","sentiment_score":-0.03832502197474241},{"text":"Can you register with me right now so you can see your price?","start":211.425,"end":214.565,"sentiment":"neutral","sentiment_score":0.029419652974376313}],"sentiment":"neutral","sentiment_score":0.014465411400629414,"channel":1,"num_words":18,"start":208.94499,"end":214.565},{"sentences":[{"text":"I have already registered.","start":215.96,"end":217.16,"sentiment":"neutral","sentiment_score":0.0022832336835563183},{"text":"We have an account with Decoded.","start":217.16,"end":218.54001,"sentiment":"neutral","sentiment_score":0.037919389394422374},{"text":"It's 363458.","start":219.08,"end":221.34001,"sentiment":"neutral","sentiment_score":0.019331440329551697}],"sentiment":"neutral","sentiment_score":0.022942679313321907,"channel":0,"num_words":12,"start":215.96,"end":221.34001},{"sentences":[{"text":"Oh, yeah.","start":221.25,"end":221.97,"sentiment":"neutral","sentiment_score":0.0024923873133957386},{"text":"But not for Adobe.","start":221.97,"end":223.17,"sentiment":"neutral","sentiment_score":-0.0346191618591547},{"text":"Right?","start":223.17,"end":223.65001,"sentiment":"neutral","sentiment_score":-0.027434928342700005},{"text":"You have","start":223.65001,"end":224.31,"sentiment":"neutral","sentiment_score":-0.017931547481566668}],"sentiment":"neutral","sentiment_score":-0.021865544012851186,"channel":1,"num_words":9,"start":221.25,"end":224.31},{"sentences":[{"text":"For","start":224.68001,"end":225.135,"sentiment":"neutral","sentiment_score":-0.009464744478464128}],"sentiment":"neutral","sentiment_score":-0.009464744478464128,"channel":0,"num_words":1,"start":224.68001,"end":225.135},{"sentences":[{"text":"a checkpoint.","start":224.69,"end":225.27,"sentiment":"neutral","sentiment_score":0.00014911158359609544}],"sentiment":"neutral","sentiment_score":0.00014911158359609544,"channel":1,"num_words":2,"start":224.69,"end":225.27},{"sentences":[{"text":"Adobe, yes, sir.","start":225.455,"end":226.495,"sentiment":"neutral","sentiment_score":0.011919336083034674},{"text":"16.","start":226.495,"end":227.39499,"sentiment":"neutral","sentiment_score":0.00928726512938738}],"sentiment":"neutral","sentiment_score":0.01126131834462285,"channel":0,"num_words":4,"start":225.455,"end":227.39499},{"sentences":[{"text":"So your account is 363458.","start":230.77501,"end":233.815,"sentiment":"neutral","sentiment_score":0.011857780627906322},{"text":"Correct?","start":233.815,"end":234.315,"sentiment":"neutral","sentiment_score":0.013659989461302756}],"sentiment":"neutral","sentiment_score":0.012158148766805729,"channel":1,"num_words":6,"start":230.77501,"end":234.315},{"sentences":[{"text":"Yep.","start":235.45499,"end":235.95499,"sentiment":"neutral","sentiment_score":0.012984382919967176}],"sentiment":"neutral","sentiment_score":0.012984382919967176,"channel":0,"num_words":1,"start":235.45499,"end":235.95499},{"sentences":[{"text":"Yep.","start":236.375,"end":236.77501,"sentiment":"neutral","sentiment_score":-0.009744684211909773},{"text":"I cannot see that you have Adobe with us.","start":236.77501,"end":239.595,"sentiment":"neutral","sentiment_score":-0.21600661675135294},{"text":"You may need to register for Adobe Marketplace.","start":240.05501,"end":243.27501,"sentiment":"neutral","sentiment_score":-0.1304103434085846}],"sentiment":"neutral","sentiment_score":-0.16650483234682018,"channel":1,"num_words":18,"start":236.375,"end":243.27501},{"sentences":[{"text":"Okay.","start":245.70999,"end":246.20999,"sentiment":"neutral","sentiment_score":-0.02321814745664597},{"text":"So how do I need to register","start":251.015,"end":252.69499,"sentiment":"neutral","sentiment_score":-0.006802211648651532}],"sentiment":"neutral","sentiment_score":-0.008854203624650836,"channel":0,"num_words":8,"start":245.70999,"end":252.69499},{"sentences":[{"text":"Okay.","start":252.54999,"end":253.04999,"sentiment":"neutral","sentiment_score":-0.01925226673483849}],"sentiment":"neutral","sentiment_score":-0.01925226673483849,"channel":1,"num_words":1,"start":252.54999,"end":253.04999},{"sentences":[{"text":"for Adobe?","start":252.69499,"end":253.515,"sentiment":"neutral","sentiment_score":-0.010907781310379505}],"sentiment":"neutral","sentiment_score":-0.010907781310379505,"channel":0,"num_words":2,"start":252.69499,"end":253.515},{"sentences":[{"text":"So can you log in to the data portal using that number?","start":253.11,"end":257.13,"sentiment":"neutral","sentiment_score":0.004622439543406169},{"text":"363458.","start":257.19,"end":258.87,"sentiment":"neutral","sentiment_score":0.008329378440976143},{"text":"Yep.","start":258.87,"end":259.095,"sentiment":"neutral","sentiment_score":0.04300244152545929}],"sentiment":"neutral","sentiment_score":0.00762864960623639,"channel":1,"num_words":14,"start":253.11,"end":259.095},{"sentences":[{"text":"Yep.","start":259.975,"end":260.375,"sentiment":"neutral","sentiment_score":0.06212915480136871},{"text":"I want your account.","start":260.375,"end":261.51498,"sentiment":"neutral","sentiment_score":0.05562655162066221}],"sentiment":"neutral","sentiment_score":0.05692707225680351,"channel":0,"num_words":5,"start":259.975,"end":261.51498},{"sentences":[{"text":"Yep.","start":261.655,"end":261.975,"sentiment":"neutral","sentiment_score":0.05549320578575134},{"text":"On the left hand side, there is subscription.","start":261.975,"end":263.835,"sentiment":"neutral","sentiment_score":0.04007477220147848},{"text":"Can you click on the subscription?","start":263.975,"end":265.355,"sentiment":"neutral","sentiment_score":0.02966285776346922}],"sentiment":"neutral","sentiment_score":0.03693790199855963,"channel":1,"num_words":15,"start":261.655,"end":265.355},{"sentences":[{"text":"Subscription.","start":266.59,"end":267.09,"sentiment":"neutral","sentiment_score":0.008706949651241302}],"sentiment":"neutral","sentiment_score":0.008706949651241302,"channel":0,"num_words":1,"start":266.59,"end":267.09},{"sentences":[{"text":"Mhmm.","start":267.895,"end":268.395,"sentiment":"neutral","sentiment_score":0.014504285529255869}],"sentiment":"neutral","sentiment_score":0.014504285529255869,"channel":1,"num_words":1,"start":267.895,"end":268.395},{"sentences":[{"text":"App marketplace.","start":268.99,"end":269.81,"sentiment":"neutral","sentiment_score":0.026642853394150734}],"sentiment":"neutral","sentiment_score":0.026642853394150734,"channel":0,"num_words":2,"start":268.99,"end":269.81},{"sentences":[{"text":"Yes.","start":270.455,"end":270.955,"sentiment":"neutral","sentiment_score":0.040481485426425934},{"text":"Adobe Marketplace under Discover.","start":271.015,"end":272.715,"sentiment":"neutral","sentiment_score":0.03900039196014404},{"text":"Mac Adobe Marketplace.","start":273.25,"end":274.31,"sentiment":"neutral","sentiment_score":0.03265313804149628},{"text":"Can you fill in the detail there, please?","start":274.37,"end":275.97,"sentiment":"neutral","sentiment_score":0.021741787786595523},{"text":"Yeah.","start":275.97,"end":276.47,"sentiment":"neutral","sentiment_score":-0.004377478733658791}],"sentiment":"neutral","sentiment_score":0.027294075938270372,"channel":1,"num_words":17,"start":270.455,"end":276.47},{"sentences":[{"text":"Sorry.","start":276.53,"end":277.03,"sentiment":"neutral","sentiment_score":-0.0326155424118042},{"text":"You might have to click getting started.","start":277.09,"end":278.95,"sentiment":"neutral","sentiment_score":-0.022000622004270554},{"text":"Adobe Marketplace, VIP Marketplace.","start":280.05002,"end":281.99,"sentiment":"neutral","sentiment_score":0.012528787832707167}],"sentiment":"neutral","sentiment_score":-0.011375395425905785,"channel":1,"num_words":12,"start":276.53,"end":281.99},{"sentences":[{"text":"Adobe VIP Marketplace reseller","start":283.725,"end":286.225,"sentiment":"neutral","sentiment_score":0.014198570046573877}],"sentiment":"neutral","sentiment_score":0.014198570046573877,"channel":0,"num_words":4,"start":283.725,"end":286.225},{"sentences":[{"text":"Yes.","start":286.05002,"end":286.425,"sentiment":"neutral","sentiment_score":0.030064024031162265}],"sentiment":"neutral","sentiment_score":0.030064024031162265,"channel":1,"num_words":1,"start":286.05002,"end":286.425},{"sentences":[{"text":"account.","start":286.285,"end":286.785,"sentiment":"neutral","sentiment_score":0.04313722252845764}],"sentiment":"neutral","sentiment_score":0.04313722252845764,"channel":0,"num_words":1,"start":286.285,"end":286.785},{"sentences":[{"text":"Correct.","start":287.065,"end":287.465,"sentiment":"neutral","sentiment_score":0.08081716299057007},{"text":"Yep.","start":287.465,"end":287.78497,"sentiment":"neutral","sentiment_score":0.08454730361700058},{"text":"That's the one.","start":287.78497,"end":288.345,"sentiment":"neutral","sentiment_score":0.06498318413893382}],"sentiment":"neutral","sentiment_score":0.07206280380487443,"channel":1,"num_words":5,"start":287.065,"end":288.345},{"sentences":[{"text":"Okay.","start":288.285,"end":288.785,"sentiment":"neutral","sentiment_score":0.0456572026014328}],"sentiment":"neutral","sentiment_score":0.0456572026014328,"channel":0,"num_words":1,"start":288.285,"end":288.785},{"sentences":[{"text":"So double check your address is is correctly there.","start":288.345,"end":291.565,"sentiment":"neutral","sentiment_score":0.018628647757901087}],"sentiment":"neutral","sentiment_score":0.018628647757901087,"channel":1,"num_words":9,"start":288.345,"end":291.565},{"sentences":[{"text":"Okay.","start":293.165,"end":293.665,"sentiment":"neutral","sentiment_score":0.027503250166773796},{"text":"Address is correct.","start":294.98,"end":296.12,"sentiment":"neutral","sentiment_score":0.03504216857254505}],"sentiment":"neutral","sentiment_score":0.03315743897110224,"channel":0,"num_words":4,"start":293.165,"end":296.12},{"sentences":[{"text":"Mhmm.","start":296.66498,"end":297.16498,"sentiment":"neutral","sentiment_score":0.013328141532838345},{"text":"And the contact detail, maybe your name or anyone's and the email address.","start":297.305,"end":300.99,"sentiment":"neutral","sentiment_score":0.011406955882333793}],"sentiment":"neutral","sentiment_score":0.011544183428798403,"channel":1,"num_words":14,"start":296.66498,"end":300.99},{"sentences":[{"text":"Yep.","start":303.14,"end":303.3,"sentiment":"neutral","sentiment_score":0.03592681884765625},{"text":"Sending through.","start":303.3,"end":304.6,"sentiment":"neutral","sentiment_score":0.014704735949635506}],"sentiment":"neutral","sentiment_score":0.021778763582309086,"channel":0,"num_words":3,"start":303.14,"end":304.6},{"sentences":[{"text":"Mhmm.","start":304.99,"end":305.49,"sentiment":"neutral","sentiment_score":0.013488920405507088}],"sentiment":"neutral","sentiment_score":0.013488920405507088,"channel":1,"num_words":1,"start":304.99,"end":305.49},{"sentences":[{"text":"Please download and review the v VIP marketplace terms","start":308.02,"end":313.06497,"sentiment":"neutral","sentiment_score":0.009589248440331884}],"sentiment":"neutral","sentiment_score":0.009589248440331884,"channel":0,"num_words":9,"start":308.02,"end":313.06497},{"sentences":[{"text":"Mhmm.","start":312.91,"end":313.41,"sentiment":"neutral","sentiment_score":-0.00446049589663744}],"sentiment":"neutral","sentiment_score":-0.00446049589663744,"channel":1,"num_words":1,"start":312.91,"end":313.41},{"sentences":[{"text":"and conditions before accepting.","start":313.06497,"end":314.76498,"sentiment":"neutral","sentiment_score":-0.01798472087830305}],"sentiment":"neutral","sentiment_score":-0.01798472087830305,"channel":0,"num_words":4,"start":313.06497,"end":314.76498},{"sentences":[{"text":"Yep.","start":315.47,"end":315.825,"sentiment":"neutral","sentiment_score":0.04279922693967819}],"sentiment":"neutral","sentiment_score":0.04279922693967819,"channel":1,"num_words":1,"start":315.47,"end":315.825},{"sentences":[{"text":"Okay.","start":315.78497,"end":316.28497,"sentiment":"neutral","sentiment_score":0.04984337463974953},{"text":"Alright.","start":318.425,"end":318.925,"sentiment":"neutral","sentiment_score":0.05518108606338501},{"text":"And check.","start":321.06497,"end":322.205,"sentiment":"neutral","sentiment_score":0.01674754312261939},{"text":"I need to create.","start":323.305,"end":324.60498,"sentiment":"neutral","sentiment_score":0.0017620567232370377},{"text":"Yep.","start":325.06497,"end":325.56497,"sentiment":"neutral","sentiment_score":0.04465538263320923}],"sentiment":"neutral","sentiment_score":0.021135906274947856,"channel":0,"num_words":9,"start":315.78497,"end":325.56497},{"sentences":[{"text":"Oh,","start":328.74,"end":329.24,"sentiment":"neutral","sentiment_score":0.10642214119434357}],"sentiment":"neutral","sentiment_score":0.10642214119434357,"channel":0,"num_words":1,"start":328.74,"end":329.24},{"sentences":[{"text":"Yep.","start":330.785,"end":331.285,"sentiment":"neutral","sentiment_score":0.10545577108860016},{"text":"I think it's it's been","start":331.29,"end":332.75,"sentiment":"neutral","sentiment_score":0.14095344245433808}],"sentiment":"neutral","sentiment_score":0.13503716389338175,"channel":1,"num_words":6,"start":330.785,"end":332.75},{"sentences":[{"text":"done.","start":332.82,"end":333.32,"sentiment":"neutral","sentiment_score":0.14834672212600708}],"sentiment":"neutral","sentiment_score":0.14834672212600708,"channel":0,"num_words":1,"start":332.82,"end":333.32},{"sentences":[{"text":"done.","start":333.05002,"end":333.29,"sentiment":"neutral","sentiment_score":0.23817194998264313},{"text":"Yeah.","start":333.29,"end":333.61002,"sentiment":"positive","sentiment_score":0.3427155613899231},{"text":"Good.","start":333.61002,"end":334.11002,"sentiment":"positive","sentiment_score":0.447024941444397}],"sentiment":"positive","sentiment_score":0.34263748427232105,"channel":1,"num_words":3,"start":333.05002,"end":334.11002},{"sentences":[{"text":"Yep.","start":333.78,"end":334.28,"sentiment":"neutral","sentiment_score":0.26520323753356934}],"sentiment":"neutral","sentiment_score":0.26520323753356934,"channel":0,"num_words":1,"start":333.78,"end":334.28},{"sentences":[{"text":"So go back go back one step, and then you can click on the Adobe marketplace.","start":334.33002,"end":338.33002,"sentiment":"neutral","sentiment_score":0.14055308559909463},{"text":"Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal.","start":338.33002,"end":343.23,"sentiment":"neutral","sentiment_score":0.15055183534111297},{"text":"Yeah.","start":343.29,"end":343.665,"sentiment":"neutral","sentiment_score":0.08809821307659149}],"sentiment":"neutral","sentiment_score":0.14337655733669957,"channel":1,"num_words":31,"start":334.33002,"end":343.665},{"sentences":[{"text":"Bring back.","start":347.865,"end":348.765,"sentiment":"neutral","sentiment_score":0.04101244732737541},{"text":"Going to subscription.","start":348.905,"end":349.965,"sentiment":"neutral","sentiment_score":0.03943829983472824},{"text":"Active subscription.","start":351.13998,"end":352.28,"sentiment":"neutral","sentiment_score":0.0640973336994648},{"text":"I do have Adobe.","start":352.41998,"end":353.63998,"sentiment":"neutral","sentiment_score":0.06969593651592731}],"sentiment":"neutral","sentiment_score":0.055210746147415855,"channel":0,"num_words":11,"start":347.865,"end":353.63998},{"sentences":[{"text":"Mhmm.","start":353.345,"end":353.665,"sentiment":"neutral","sentiment_score":0.013400405645370483},{"text":"Yeah.","start":353.665,"end":354.065,"sentiment":"neutral","sentiment_score":0.07410158216953278},{"text":"Click on that","start":354.065,"end":354.70502,"sentiment":"neutral","sentiment_score":0.08269309500853221}],"sentiment":"neutral","sentiment_score":0.06711625456809997,"channel":1,"num_words":5,"start":353.345,"end":354.70502},{"sentences":[{"text":"Yep.","start":354.58,"end":355.08,"sentiment":"neutral","sentiment_score":0.0648994892835617}],"sentiment":"neutral","sentiment_score":0.0648994892835617,"channel":0,"num_words":1,"start":354.58,"end":355.08},{"sentences":[{"text":"one, please.","start":354.70502,"end":355.185,"sentiment":"neutral","sentiment_score":0.05603758245706558},{"text":"Yeah.","start":355.185,"end":355.685,"sentiment":"neutral","sentiment_score":0.04751405864953995},{"text":"Now","start":356.41,"end":356.81,"sentiment":"neutral","sentiment_score":0.03767866641283035}],"sentiment":"neutral","sentiment_score":0.049316972494125366,"channel":1,"num_words":4,"start":354.70502,"end":356.81},{"sentences":[{"text":"Click.","start":356.65997,"end":357.15997,"sentiment":"neutral","sentiment_score":0.042874403297901154}],"sentiment":"neutral","sentiment_score":0.042874403297901154,"channel":0,"num_words":1,"start":356.65997,"end":357.15997},{"sentences":[{"text":"now you can see pricing here, indicative pricing on the top.","start":356.81,"end":360.25,"sentiment":"neutral","sentiment_score":0.04732948677106337},{"text":"You were saying they are government you can government client.","start":360.25,"end":365.61002,"sentiment":"neutral","sentiment_score":0.015500310249626637},{"text":"Yeah?","start":365.61002,"end":366.11002,"sentiment":"neutral","sentiment_score":0.0225280337035656}],"sentiment":"neutral","sentiment_score":0.031734340485524044,"channel":1,"num_words":22,"start":356.81,"end":366.11002},{"sentences":[{"text":"Yep.","start":367.16498,"end":367.405,"sentiment":"neutral","sentiment_score":0.03673633188009262},{"text":"It's a co government.","start":367.405,"end":368.625,"sentiment":"neutral","sentiment_score":0.03327909950166941},{"text":"It's an organization looking for the license.","start":370.285,"end":373.26498,"sentiment":"neutral","sentiment_score":0.02760505862534046}],"sentiment":"neutral","sentiment_score":0.03025734502201279,"channel":0,"num_words":12,"start":367.16498,"end":373.26498},{"sentences":[{"text":"Yeah.","start":373.745,"end":373.985,"sentiment":"neutral","sentiment_score":0.0029329750686883926},{"text":"But they are government, aren't they?","start":373.985,"end":376.00497,"sentiment":"neutral","sentiment_score":-0.028271673402438562}],"sentiment":"neutral","sentiment_score":-0.023813866477991854,"channel":1,"num_words":7,"start":373.745,"end":376.00497},{"sentences":[{"text":"Yep.","start":376.925,"end":377.32498,"sentiment":"neutral","sentiment_score":0.013965142890810966},{"text":"Government.","start":377.32498,"end":377.82498,"sentiment":"neutral","sentiment_score":0.01872503012418747}],"sentiment":"neutral","sentiment_score":0.016345086507499218,"channel":0,"num_words":2,"start":376.925,"end":377.82498},{"sentences":[{"text":"Yeah.","start":377.745,"end":378.145,"sentiment":"neutral","sentiment_score":0.03571656346321106},{"text":"Yeah.","start":378.145,"end":378.54498,"sentiment":"neutral","sentiment_score":0.044036515057086945},{"text":"Can you click on the Adobe marketplace?","start":378.54498,"end":381.44498,"sentiment":"neutral","sentiment_score":0.05164256212966783},{"text":"And you can see under the top in the.","start":381.50497,"end":383.525,"sentiment":"neutral","sentiment_score":0.032369105559256345},{"text":"Can you see government, commercial, education, government?","start":383.66498,"end":386.645,"sentiment":"neutral","sentiment_score":0.025414942896791866}],"sentiment":"neutral","sentiment_score":0.03641910254955292,"channel":1,"num_words":25,"start":377.745,"end":386.645},{"sentences":[{"text":"Yep.","start":387.84,"end":388.16,"sentiment":"neutral","sentiment_score":0.06423649191856384},{"text":"I can.","start":388.16,"end":388.82,"sentiment":"neutral","sentiment_score":0.07845572009682655}],"sentiment":"neutral","sentiment_score":0.07371597737073898,"channel":0,"num_words":3,"start":387.84,"end":388.82},{"sentences":[{"text":"Yeah.","start":388.83002,"end":389.15,"sentiment":"neutral","sentiment_score":0.04971051961183548},{"text":"Click on the government on the right hand side.","start":389.15,"end":390.99,"sentiment":"neutral","sentiment_score":0.046906059814824},{"text":"Manage.","start":390.99,"end":391.49,"sentiment":"neutral","sentiment_score":0.03813633695244789}],"sentiment":"neutral","sentiment_score":0.04636376317251812,"channel":1,"num_words":11,"start":388.83002,"end":391.49},{"sentences":[{"text":"Manage.","start":392.48,"end":392.98,"sentiment":"neutral","sentiment_score":0.03438354283571243}],"sentiment":"neutral","sentiment_score":0.03438354283571243,"channel":0,"num_words":1,"start":392.48,"end":392.98},{"sentences":[{"text":"Yeah.","start":393.55002,"end":394.05002,"sentiment":"neutral","sentiment_score":0.04367218166589737},{"text":"And then click on purchase new product.","start":397.55002,"end":399.73,"sentiment":"neutral","sentiment_score":0.039358486022268026}],"sentiment":"neutral","sentiment_score":0.03989769797772169,"channel":1,"num_words":8,"start":393.55002,"end":399.73},{"sentences":[{"text":"Purchase new product.","start":401.405,"end":403.585,"sentiment":"neutral","sentiment_score":0.03915052178005377},{"text":"I just wanted to know about the pricing and","start":403.645,"end":405.805,"sentiment":"neutral","sentiment_score":0.008934413807259666}],"sentiment":"neutral","sentiment_score":0.016488440800458193,"channel":0,"num_words":12,"start":401.405,"end":405.805},{"sentences":[{"text":"Yeah.","start":405.655,"end":405.81497,"sentiment":"neutral","sentiment_score":-0.0006432579830288887}],"sentiment":"neutral","sentiment_score":-0.0006432579830288887,"channel":1,"num_words":1,"start":405.655,"end":405.81497},{"sentences":[{"text":"all.","start":405.805,"end":406.205,"sentiment":"neutral","sentiment_score":0.008205254562199116}],"sentiment":"neutral","sentiment_score":0.008205254562199116,"channel":0,"num_words":1,"start":405.805,"end":406.205},{"sentences":[{"text":"Yeah.","start":405.81497,"end":405.97498,"sentiment":"neutral","sentiment_score":0.022649303078651428},{"text":"Yeah.","start":405.97498,"end":406.215,"sentiment":"neutral","sentiment_score":0.020887963473796844}],"sentiment":"neutral","sentiment_score":0.021768633276224136,"channel":1,"num_words":2,"start":405.81497,"end":406.215},{"sentences":[{"text":"Okay?","start":406.205,"end":406.705,"sentiment":"neutral","sentiment_score":0.02443225495517254}],"sentiment":"neutral","sentiment_score":0.02443225495517254,"channel":0,"num_words":1,"start":406.205,"end":406.705},{"sentences":[{"text":"This is the pricing.","start":406.215,"end":407.09497,"sentiment":"neutral","sentiment_score":0.011131060775369406},{"text":"This is the pricing.","start":407.09497,"end":407.895,"sentiment":"neutral","sentiment_score":0.011145866475999355},{"text":"Of course.","start":407.895,"end":408.53497,"sentiment":"neutral","sentiment_score":0.043097857385873795},{"text":"This is the how you get a quote.","start":408.53497,"end":410.235,"sentiment":"neutral","sentiment_score":0.04258436989039183},{"text":"Not not buying.","start":410.375,"end":411.09497,"sentiment":"neutral","sentiment_score":-0.2644376854101817}],"sentiment":"neutral","sentiment_score":-0.013206413015723228,"channel":1,"num_words":21,"start":406.215,"end":411.09497},{"sentences":[{"text":"No.","start":411.09497,"end":411.41498,"sentiment":"neutral","sentiment_score":-0.25134599208831787}],"sentiment":"neutral","sentiment_score":-0.25134599208831787,"channel":1,"num_words":1,"start":411.09497,"end":411.41498},{"sentences":[{"text":"Uh-huh.","start":411.15,"end":411.22998,"sentiment":"neutral","sentiment_score":-0.13554520905017853},{"text":"Okay.","start":411.22998,"end":411.72998,"sentiment":"neutral","sentiment_score":-0.002583138644695282}],"sentiment":"neutral","sentiment_score":-0.0690641738474369,"channel":0,"num_words":2,"start":411.15,"end":411.72998},{"sentences":[{"text":"Of course.","start":411.41498,"end":412.07498,"sentiment":"neutral","sentiment_score":0.023185519501566887},{"text":"Yeah.","start":412.27,"end":412.50998,"sentiment":"neutral","sentiment_score":0.03877667710185051},{"text":"Yeah.","start":412.50998,"end":413.00998,"sentiment":"neutral","sentiment_score":0.04488470405340195}],"sentiment":"neutral","sentiment_score":0.03250810503959656,"channel":1,"num_words":4,"start":411.41498,"end":413.00998},{"sentences":[{"text":"Okay.","start":413.22998,"end":413.72998,"sentiment":"neutral","sentiment_score":0.04458874836564064}],"sentiment":"neutral","sentiment_score":0.04458874836564064,"channel":0,"num_words":1,"start":413.22998,"end":413.72998},{"sentences":[{"text":"And then can you on the on the middle part, can you see cold fusion there?","start":413.55,"end":417.72998,"sentiment":"neutral","sentiment_score":0.027262296760454774}],"sentiment":"neutral","sentiment_score":0.027262296760454774,"channel":1,"num_words":16,"start":413.55,"end":417.72998},{"sentences":[{"text":"Bold Fusion.","start":418.34998,"end":419.16998,"sentiment":"neutral","sentiment_score":0.12757966667413712},{"text":"Perfect.","start":419.31,"end":419.81,"sentiment":"positive","sentiment_score":0.34563612937927246}],"sentiment":"neutral","sentiment_score":0.20026515424251556,"channel":0,"num_words":3,"start":418.34998,"end":419.81},{"sentences":[{"text":"Yeah.","start":419.78998,"end":420.11,"sentiment":"neutral","sentiment_score":0.17128026485443115},{"text":"Yeah.","start":420.11,"end":420.43,"sentiment":"neutral","sentiment_score":0.1417434811592102},{"text":"Is that what you're after?","start":420.43,"end":421.31,"sentiment":"neutral","sentiment_score":0.08594917804002762},{"text":"Right?","start":421.31,"end":421.55,"sentiment":"neutral","sentiment_score":0.03777118027210235},{"text":"Cold fusion.","start":421.55,"end":422.18997,"sentiment":"neutral","sentiment_score":0.016133109107613564}],"sentiment":"neutral","sentiment_score":0.08128070347011089,"channel":1,"num_words":10,"start":419.78998,"end":422.18997},{"sentences":[{"text":"Yeah?","start":422.18997,"end":422.68997,"sentiment":"neutral","sentiment_score":0.029503002762794495}],"sentiment":"neutral","sentiment_score":0.029503002762794495,"channel":1,"num_words":1,"start":422.18997,"end":422.68997},{"sentences":[{"text":"Yes.","start":423.715,"end":424.19498,"sentiment":"neutral","sentiment_score":0.04704335704445839},{"text":"One second.","start":424.19498,"end":424.935,"sentiment":"neutral","sentiment_score":0.023980306461453438},{"text":"It's a Core Fusion Eferol o I eight core government.","start":425.31497,"end":429.895,"sentiment":"neutral","sentiment_score":0.024982392229139803},{"text":"Eferol.","start":433.955,"end":434.455,"sentiment":"neutral","sentiment_score":0.01816917397081852},{"text":"The second one, I believe.","start":434.92,"end":436.30002,"sentiment":"neutral","sentiment_score":0.014249154552817344}],"sentiment":"neutral","sentiment_score":0.02285488626282466,"channel":0,"num_words":19,"start":423.715,"end":436.30002},{"sentences":[{"text":"Yeah.","start":436.765,"end":437.165,"sentiment":"neutral","sentiment_score":0.02595777064561844},{"text":"Okay.","start":437.165,"end":437.665,"sentiment":"neutral","sentiment_score":0.021502653136849403},{"text":"How","start":437.725,"end":437.96503,"sentiment":"neutral","sentiment_score":0.008278200402855873}],"sentiment":"neutral","sentiment_score":0.018579541395107906,"channel":1,"num_words":3,"start":436.765,"end":437.96503},{"sentences":[{"text":"Cold","start":437.80002,"end":438.12,"sentiment":"neutral","sentiment_score":0.006326321512460709}],"sentiment":"neutral","sentiment_score":0.006326321512460709,"channel":0,"num_words":1,"start":437.80002,"end":438.12},{"sentences":[{"text":"many?","start":437.96503,"end":438.46503,"sentiment":"neutral","sentiment_score":0.0076215872541069984}],"sentiment":"neutral","sentiment_score":0.0076215872541069984,"channel":1,"num_words":1,"start":437.96503,"end":438.46503},{"sentences":[{"text":"fusion.","start":438.12,"end":438.62,"sentiment":"neutral","sentiment_score":0.006849691271781921},{"text":"Mhmm.","start":438.84,"end":439.34,"sentiment":"neutral","sentiment_score":0.012583200819790363},{"text":"Three three units.","start":439.96002,"end":441.02002,"sentiment":"neutral","sentiment_score":0.009278505419691404}],"sentiment":"neutral","sentiment_score":0.0094536816701293,"channel":0,"num_words":5,"start":438.12,"end":441.02002},{"sentences":[{"text":"Three.","start":440.92502,"end":441.42502,"sentiment":"neutral","sentiment_score":0.02170717902481556},{"text":"Just change it to three and then add and then continue.","start":441.85,"end":448.03,"sentiment":"neutral","sentiment_score":0.018074934286150066}],"sentiment":"neutral","sentiment_score":0.018377621347705524,"channel":1,"num_words":12,"start":440.92502,"end":448.03},{"sentences":[{"text":"One sec.","start":448.12,"end":448.76,"sentiment":"neutral","sentiment_score":0.00864552054554224}],"sentiment":"neutral","sentiment_score":0.00864552054554224,"channel":0,"num_words":2,"start":448.12,"end":448.76},{"sentences":[{"text":"And this","start":448.49002,"end":448.97,"sentiment":"neutral","sentiment_score":0.01091701164841652}],"sentiment":"neutral","sentiment_score":0.01091701164841652,"channel":1,"num_words":2,"start":448.49002,"end":448.97},{"sentences":[{"text":"One","start":448.76,"end":449.08002,"sentiment":"neutral","sentiment_score":0.006309423595666885}],"sentiment":"neutral","sentiment_score":0.006309423595666885,"channel":0,"num_words":1,"start":448.76,"end":449.08002},{"sentences":[{"text":"is","start":448.97,"end":449.13,"sentiment":"neutral","sentiment_score":0.0104565117508173}],"sentiment":"neutral","sentiment_score":0.0104565117508173,"channel":1,"num_words":1,"start":448.97,"end":449.13},{"sentences":[{"text":"sec.","start":449.08002,"end":449.48,"sentiment":"neutral","sentiment_score":0.01700359582901001}],"sentiment":"neutral","sentiment_score":0.01700359582901001,"channel":0,"num_words":1,"start":449.08002,"end":449.48},{"sentences":[{"text":"your your","start":449.13,"end":449.69,"sentiment":"neutral","sentiment_score":0.01831421721726656}],"sentiment":"neutral","sentiment_score":0.01831421721726656,"channel":1,"num_words":2,"start":449.13,"end":449.69},{"sentences":[{"text":"Alright.","start":449.48,"end":449.98,"sentiment":"neutral","sentiment_score":0.02467697113752365}],"sentiment":"neutral","sentiment_score":0.02467697113752365,"channel":0,"num_words":1,"start":449.48,"end":449.98},{"sentences":[{"text":"buy price.","start":449.69,"end":450.35,"sentiment":"neutral","sentiment_score":0.008910005446523428},{"text":"Eight core, was it?","start":452.09003,"end":453.05002,"sentiment":"neutral","sentiment_score":0.01538591948337853}],"sentiment":"neutral","sentiment_score":0.013227281471093496,"channel":1,"num_words":6,"start":449.69,"end":453.05002},{"sentences":[{"text":"Add","start":452.935,"end":453.435,"sentiment":"neutral","sentiment_score":0.012104537338018416}],"sentiment":"neutral","sentiment_score":0.012104537338018416,"channel":0,"num_words":1,"start":452.935,"end":453.435},{"sentences":[{"text":"Eight yeah.","start":453.05002,"end":454.57,"sentiment":"neutral","sentiment_score":0.016374890692532063},{"text":"Eight.","start":454.57,"end":455.025,"sentiment":"neutral","sentiment_score":0.01163818407803774}],"sentiment":"neutral","sentiment_score":0.01479598848770062,"channel":1,"num_words":3,"start":453.05002,"end":455.025},{"sentences":[{"text":"eight eight core.","start":454.775,"end":455.915,"sentiment":"neutral","sentiment_score":0.015956076482931774},{"text":"Yep.","start":455.975,"end":456.475,"sentiment":"neutral","sentiment_score":0.030760696157813072},{"text":"O l eight core.","start":457.175,"end":458.395,"sentiment":"neutral","sentiment_score":0.017020246479660273}],"sentiment":"neutral","sentiment_score":0.018338738940656185,"channel":0,"num_words":8,"start":454.775,"end":458.395},{"sentences":[{"text":"Mhmm.","start":458.705,"end":459.10498,"sentiment":"neutral","sentiment_score":0.013575149700045586},{"text":"O l Edcore for three.","start":459.10498,"end":460.565,"sentiment":"neutral","sentiment_score":0.01451225932687521},{"text":"Quantity three.","start":460.625,"end":461.425,"sentiment":"neutral","sentiment_score":0.026839585974812508},{"text":"Yeah.","start":461.425,"end":461.925,"sentiment":"neutral","sentiment_score":0.030122926458716393}],"sentiment":"neutral","sentiment_score":0.018882060526973672,"channel":1,"num_words":9,"start":458.705,"end":461.925},{"sentences":[{"text":"Three.","start":461.735,"end":462.235,"sentiment":"neutral","sentiment_score":0.019803041592240337},{"text":"Add.","start":462.535,"end":463.035,"sentiment":"neutral","sentiment_score":0.029067836701869965}],"sentiment":"neutral","sentiment_score":0.02443543914705515,"channel":0,"num_words":2,"start":461.735,"end":463.035},{"sentences":[{"text":"Yeah.","start":463.745,"end":464.145,"sentiment":"neutral","sentiment_score":0.03361991420388222},{"text":"Ed.","start":464.145,"end":464.645,"sentiment":"neutral","sentiment_score":0.026644673198461533}],"sentiment":"neutral","sentiment_score":0.030132293701171875,"channel":1,"num_words":2,"start":463.745,"end":464.645},{"sentences":[{"text":"Add.","start":465.99,"end":466.49,"sentiment":"neutral","sentiment_score":0.028287608176469803}],"sentiment":"neutral","sentiment_score":0.028287608176469803,"channel":0,"num_words":1,"start":465.99,"end":466.49},{"sentences":[{"text":"And then what part else you see?","start":469.49,"end":471.51,"sentiment":"neutral","sentiment_score":0.021780460008553097},{"text":"Continue.","start":472.37,"end":472.87,"sentiment":"neutral","sentiment_score":0.03145162761211395}],"sentiment":"neutral","sentiment_score":0.022989355958998203,"channel":1,"num_words":8,"start":469.49,"end":472.87},{"sentences":[{"text":"Okay.","start":473.18997,"end":473.68997,"sentiment":"neutral","sentiment_score":0.04812651127576828},{"text":"Yep.","start":474.55,"end":474.94998,"sentiment":"neutral","sentiment_score":0.042894940823316574},{"text":"Unit price, I can see is 3,370.","start":474.94998,"end":478.00998,"sentiment":"neutral","sentiment_score":0.04604458649243627}],"sentiment":"neutral","sentiment_score":0.045925950838459864,"channel":0,"num_words":9,"start":473.18997,"end":478.00998},{"sentences":[{"text":"Yeah.","start":478.77,"end":479.17,"sentiment":"neutral","sentiment_score":0.044695887714624405},{"text":"Continue.","start":479.17,"end":479.67,"sentiment":"neutral","sentiment_score":0.018192818388342857},{"text":"Can you connect continue.","start":479.73,"end":481.03,"sentiment":"neutral","sentiment_score":0.16519608721137047},{"text":"Yeah.","start":481.25,"end":481.425,"sentiment":"neutral","sentiment_score":0.16054952144622803}],"sentiment":"neutral","sentiment_score":0.1263175109135253,"channel":1,"num_words":7,"start":478.77,"end":481.425},{"sentences":[{"text":"Continue.","start":482.075,"end":482.475,"sentiment":"neutral","sentiment_score":0.15221843123435974},{"text":"Continue.","start":482.475,"end":482.975,"sentiment":"neutral","sentiment_score":0.1326008141040802}],"sentiment":"neutral","sentiment_score":0.14240962266921997,"channel":0,"num_words":2,"start":482.075,"end":482.975},{"sentences":[{"text":"So","start":482.94498,"end":483.44498,"sentiment":"neutral","sentiment_score":0.15545697510242462}],"sentiment":"neutral","sentiment_score":0.15545697510242462,"channel":1,"num_words":1,"start":482.94498,"end":483.44498},{"sentences":[{"text":"Okay.","start":483.035,"end":483.535,"sentiment":"neutral","sentiment_score":0.19625087082386017}],"sentiment":"neutral","sentiment_score":0.19625087082386017,"channel":0,"num_words":1,"start":483.035,"end":483.535},{"sentences":[{"text":"so you","start":483.82498,"end":484.22498,"sentiment":"neutral","sentiment_score":0.21420233696699142}],"sentiment":"neutral","sentiment_score":0.21420233696699142,"channel":1,"num_words":2,"start":483.82498,"end":484.22498},{"sentences":[{"text":"Thank","start":484.075,"end":484.315,"sentiment":"positive","sentiment_score":0.6355879902839661}],"sentiment":"positive","sentiment_score":0.6355879902839661,"channel":0,"num_words":1,"start":484.075,"end":484.315},{"sentences":[{"text":"can","start":484.22498,"end":484.465,"sentiment":"positive","sentiment_score":0.6821075677871704}],"sentiment":"positive","sentiment_score":0.6821075677871704,"channel":1,"num_words":1,"start":484.22498,"end":484.465},{"sentences":[{"text":"you.","start":484.315,"end":484.815,"sentiment":"positive","sentiment_score":0.5675050020217896}],"sentiment":"positive","sentiment_score":0.5675050020217896,"channel":0,"num_words":1,"start":484.315,"end":484.815},{"sentences":[{"text":"download a quote here.","start":484.465,"end":485.905,"sentiment":"neutral","sentiment_score":0.31541480869054794},{"text":"So this is your quote.","start":485.905,"end":487.205,"sentiment":"neutral","sentiment_score":0.19251149296760559}],"sentiment":"neutral","sentiment_score":0.24713518884446886,"channel":1,"num_words":9,"start":484.465,"end":487.205},{"sentences":[{"text":"Download.","start":487.115,"end":487.595,"sentiment":"neutral","sentiment_score":0.10526088625192642}],"sentiment":"neutral","sentiment_score":0.10526088625192642,"channel":0,"num_words":1,"start":487.115,"end":487.595},{"sentences":[{"text":"As you","start":487.345,"end":487.745,"sentiment":"neutral","sentiment_score":0.12451064959168434}],"sentiment":"neutral","sentiment_score":0.12451064959168434,"channel":1,"num_words":2,"start":487.345,"end":487.745},{"sentences":[{"text":"Mhmm.","start":487.595,"end":488.095,"sentiment":"neutral","sentiment_score":0.09815656393766405}],"sentiment":"neutral","sentiment_score":0.09815656393766405,"channel":0,"num_words":1,"start":487.595,"end":488.095},{"sentences":[{"text":"can see, it's 3,370 is your buy price from us, and 4","start":487.745,"end":493.10498,"sentiment":"neutral","sentiment_score":0.09485479444265366}],"sentiment":"neutral","sentiment_score":0.09485479444265366,"channel":1,"num_words":12,"start":487.745,"end":493.10498},{"sentences":[{"text":"Mhmm.","start":492.79498,"end":493.29498,"sentiment":"neutral","sentiment_score":0.07325805723667145}],"sentiment":"neutral","sentiment_score":0.07325805723667145,"channel":0,"num_words":1,"start":492.79498,"end":493.29498},{"sentences":[{"text":"thousand and 44 is the recommended rental price.","start":493.10498,"end":496.8,"sentiment":"neutral","sentiment_score":0.09126716293394566},{"text":"So your total purchase from us for three of them is $10,110.","start":496.87997,"end":502.58,"sentiment":"neutral","sentiment_score":0.13723768231769404}],"sentiment":"neutral","sentiment_score":0.11884947456419467,"channel":1,"num_words":20,"start":493.10498,"end":502.58},{"sentences":[{"text":"Alright.","start":503.47,"end":503.87,"sentiment":"neutral","sentiment_score":0.15454088151454926},{"text":"Got you.","start":503.87,"end":504.67,"sentiment":"neutral","sentiment_score":0.1399179995059967},{"text":"And if customer agrees to proceed, so is there anything we need to do or directly","start":504.67,"end":511.175,"sentiment":"neutral","sentiment_score":0.029761918121948838}],"sentiment":"neutral","sentiment_score":0.047924608972511794,"channel":0,"num_words":19,"start":503.47,"end":511.175},{"sentences":[{"text":"Mhmm.","start":510.72,"end":511.22,"sentiment":"neutral","sentiment_score":0.013304735533893108}],"sentiment":"neutral","sentiment_score":0.013304735533893108,"channel":1,"num_words":1,"start":510.72,"end":511.22},{"sentences":[{"text":"we can","start":511.175,"end":511.495,"sentiment":"neutral","sentiment_score":0.0017675720155239105}],"sentiment":"neutral","sentiment_score":0.0017675720155239105,"channel":0,"num_words":2,"start":511.175,"end":511.495},{"sentences":[{"text":"Okay.","start":511.28,"end":511.78,"sentiment":"neutral","sentiment_score":-0.002471444196999073}],"sentiment":"neutral","sentiment_score":-0.002471444196999073,"channel":1,"num_words":1,"start":511.28,"end":511.78},{"sentences":[{"text":"purchase?","start":511.495,"end":511.995,"sentiment":"neutral","sentiment_score":-0.022541716694831848}],"sentiment":"neutral","sentiment_score":-0.022541716694831848,"channel":0,"num_words":1,"start":511.495,"end":511.995},{"sentences":[{"text":"So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle?","start":512.235,"end":520.65497,"sentiment":"neutral","sentiment_score":-0.07317724769624571}],"sentiment":"neutral","sentiment_score":-0.07317724769624571,"channel":1,"num_words":24,"start":512.235,"end":520.65497},{"sentences":[{"text":"Nope.","start":522.06,"end":522.56,"sentiment":"neutral","sentiment_score":-0.20111533999443057}],"sentiment":"neutral","sentiment_score":-0.20111533999443057,"channel":0,"num_words":1,"start":522.06,"end":522.56},{"sentences":[{"text":"So this is brand new purchase?","start":523.195,"end":524.73,"sentiment":"neutral","sentiment_score":-0.1320505247761806}],"sentiment":"neutral","sentiment_score":-0.1320505247761806,"channel":1,"num_words":6,"start":523.195,"end":524.73},{"sentences":[{"text":"Yeah.","start":526.62,"end":527.12,"sentiment":"neutral","sentiment_score":-0.0059608109295368195}],"sentiment":"neutral","sentiment_score":-0.0059608109295368195,"channel":0,"num_words":1,"start":526.62,"end":527.12},{"sentences":[{"text":"Yeah.","start":527.85,"end":528.08997,"sentiment":"neutral","sentiment_score":0.012383252382278442},{"text":"Okay.","start":528.08997,"end":528.57,"sentiment":"neutral","sentiment_score":-0.0009317994117736816},{"text":"The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can","start":528.57,"end":538.555,"sentiment":"neutral","sentiment_score":-0.06998270750045776}],"sentiment":"neutral","sentiment_score":-0.06539431756192987,"channel":1,"num_words":33,"start":527.85,"end":538.555},{"sentences":[{"text":"Mhmm.","start":538.555,"end":539.055,"sentiment":"neutral","sentiment_score":-0.005687311291694641}],"sentiment":"neutral","sentiment_score":-0.005687311291694641,"channel":0,"num_words":1,"start":538.555,"end":539.055},{"sentences":[{"text":"actually migrate the existing account to Decadatta under yours.","start":538.615,"end":543.675,"sentiment":"neutral","sentiment_score":0.0026698714225656455},{"text":"Right?","start":543.815,"end":544.315,"sentiment":"neutral","sentiment_score":0.0047272928059101105},{"text":"That's one thing.","start":544.375,"end":545.355,"sentiment":"neutral","sentiment_score":-0.015814804782470066},{"text":"If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer.","start":545.495,"end":554.96,"sentiment":"neutral","sentiment_score":-0.07526845887303352},{"text":"So if you go","start":555.74005,"end":556.94,"sentiment":"neutral","sentiment_score":0.0023954240605235104}],"sentiment":"neutral","sentiment_score":-0.045019477483860794,"channel":1,"num_words":42,"start":538.615,"end":556.94},{"sentences":[{"text":"Okay.","start":556.88995,"end":557.38995,"sentiment":"neutral","sentiment_score":0.019135478883981705}],"sentiment":"neutral","sentiment_score":0.019135478883981705,"channel":0,"num_words":1,"start":556.88995,"end":557.38995},{"sentences":[{"text":"back one step again on the beginning where you can see commercial education and government, can you go back to that page, please?","start":556.94,"end":563.12006,"sentiment":"neutral","sentiment_score":0.01664491661864778}],"sentiment":"neutral","sentiment_score":0.01664491661864778,"channel":1,"num_words":23,"start":556.94,"end":563.12006},{"sentences":[{"text":"Yep.","start":569.705,"end":570.205,"sentiment":"neutral","sentiment_score":0.049906786531209946}],"sentiment":"neutral","sentiment_score":0.049906786531209946,"channel":0,"num_words":1,"start":569.705,"end":570.205},{"sentences":[{"text":"Yep.","start":570.705,"end":570.945,"sentiment":"neutral","sentiment_score":0.054546795785427094},{"text":"On the top there is create new customer.","start":570.945,"end":574.165,"sentiment":"neutral","sentiment_score":0.038833169266581535},{"text":"So if they you you can you can click it.","start":574.305,"end":577.265,"sentiment":"neutral","sentiment_score":0.060604029521346095},{"text":"Doesn't matter.","start":577.265,"end":577.90497,"sentiment":"neutral","sentiment_score":0.009332101792097092},{"text":"Yep.","start":577.90497,"end":578.065,"sentiment":"neutral","sentiment_score":0.11251680552959442}],"sentiment":"neutral","sentiment_score":0.05011061155660586,"channel":1,"num_words":22,"start":570.705,"end":578.065},{"sentences":[{"text":"Create the new customer.","start":578.065,"end":579.02496,"sentiment":"neutral","sentiment_score":0.12221476249396801},{"text":"So basically, you put in the organization name, the market segment, which is government, and all that.","start":579.02496,"end":584.51,"sentiment":"neutral","sentiment_score":0.07071883954546031},{"text":"Right?","start":584.51,"end":585.01,"sentiment":"neutral","sentiment_score":0.07800491899251938},{"text":"So you set up","start":585.15,"end":586.19,"sentiment":"neutral","sentiment_score":0.10122446343302727}],"sentiment":"neutral","sentiment_score":0.08361469596051253,"channel":1,"num_words":26,"start":578.065,"end":586.19},{"sentences":[{"text":"Mhmm.","start":586.105,"end":586.605,"sentiment":"neutral","sentiment_score":0.07109159231185913}],"sentiment":"neutral","sentiment_score":0.07109159231185913,"channel":0,"num_words":1,"start":586.105,"end":586.605},{"sentences":[{"text":"here, and then you add a new product and purchase through here.","start":586.19,"end":589.23,"sentiment":"neutral","sentiment_score":0.07122203925003608},{"text":"Right?","start":589.23,"end":589.55,"sentiment":"neutral","sentiment_score":0.025544820353388783},{"text":"If they haven't got any agreement.","start":589.55,"end":591.49,"sentiment":"neutral","sentiment_score":-0.12883657589554787},{"text":"If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here.","start":591.71,"end":600.565,"sentiment":"neutral","sentiment_score":-0.01768389745089023},{"text":"So that's a question you might need to double check with them if they wanna go ahead with this.","start":600.565,"end":604.98505,"sentiment":"neutral","sentiment_score":-0.02015232789869371}],"sentiment":"neutral","sentiment_score":-0.01118744320434625,"channel":1,"num_words":61,"start":586.19,"end":604.98505},{"sentences":[{"text":"And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned.","start":608.38995,"end":627.125,"sentiment":"neutral","sentiment_score":-0.006792728775846107}],"sentiment":"neutral","sentiment_score":-0.006792728775846107,"channel":0,"num_words":35,"start":608.38995,"end":627.125},{"sentences":[{"text":"Yeah.","start":630.665,"end":630.985,"sentiment":"neutral","sentiment_score":0.024319607764482495},{"text":"Yeah.","start":630.985,"end":631.225,"sentiment":"neutral","sentiment_score":0.026632048189640045},{"text":"So, basically, it's per server up to eight core per machine.","start":631.225,"end":634.985,"sentiment":"neutral","sentiment_score":0.014572293243624947},{"text":"Yes.","start":634.985,"end":635.225,"sentiment":"neutral","sentiment_score":0.07086005806922913},{"text":"Correct.","start":635.225,"end":635.465,"sentiment":"neutral","sentiment_score":0.09189368039369585}],"sentiment":"neutral","sentiment_score":0.024933374673128127,"channel":1,"num_words":15,"start":630.665,"end":635.465},{"sentences":[{"text":"Yeah.","start":635.465,"end":635.76,"sentiment":"neutral","sentiment_score":0.06333795189857483}],"sentiment":"neutral","sentiment_score":0.06333795189857483,"channel":1,"num_words":1,"start":635.465,"end":635.76},{"sentences":[{"text":"Okay.","start":635.67004,"end":636.17004,"sentiment":"neutral","sentiment_score":0.05940148606896401}],"sentiment":"neutral","sentiment_score":0.05940148606896401,"channel":0,"num_words":1,"start":635.67004,"end":636.17004},{"sentences":[{"text":"Per per","start":636.24,"end":636.72003,"sentiment":"neutral","sentiment_score":0.028092017397284508}],"sentiment":"neutral","sentiment_score":0.028092017397284508,"channel":1,"num_words":2,"start":636.24,"end":636.72003},{"sentences":[{"text":"Okay.","start":636.55005,"end":637.05005,"sentiment":"neutral","sentiment_score":0.03235243633389473}],"sentiment":"neutral","sentiment_score":0.03235243633389473,"channel":0,"num_words":1,"start":636.55005,"end":637.05005},{"sentences":[{"text":"processor.","start":636.72003,"end":637.2,"sentiment":"neutral","sentiment_score":0.036874689161777496},{"text":"Correct.","start":637.2,"end":637.44,"sentiment":"neutral","sentiment_score":0.06899727135896683},{"text":"Yeah.","start":637.44,"end":637.52,"sentiment":"neutral","sentiment_score":0.05683499574661255},{"text":"Yeah.","start":637.52,"end":637.76,"sentiment":"neutral","sentiment_score":0.05106329917907715},{"text":"So, basically, it's gonna be depending how many processor they they they're using.","start":637.76,"end":642.42,"sentiment":"neutral","sentiment_score":0.02390128610512385}],"sentiment":"neutral","sentiment_score":0.03085217498900259,"channel":1,"num_words":17,"start":636.72003,"end":642.42},{"sentences":[{"text":"Okay.","start":643.625,"end":644.125,"sentiment":"neutral","sentiment_score":0.050049133598804474},{"text":"And is that consistent with how you would license three virtual machine of four course each?","start":644.26495,"end":650.445,"sentiment":"neutral","sentiment_score":0.04208948404993862},{"text":"Two production and one development.","start":652.58496,"end":654.20496,"sentiment":"neutral","sentiment_score":0.004892360046505928}],"sentiment":"neutral","sentiment_score":0.03399739448319782,"channel":0,"num_words":22,"start":643.625,"end":654.20496},{"sentences":[{"text":"I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email.","start":656.445,"end":663.96,"sentiment":"neutral","sentiment_score":0.01914549707656815},{"text":"It's better that way","start":664.28,"end":665.24005,"sentiment":"neutral","sentiment_score":0.07468634936958551}],"sentiment":"neutral","sentiment_score":0.028032033443450927,"channel":1,"num_words":25,"start":656.445,"end":665.24005},{"sentences":[{"text":"Mhmm.","start":665.1,"end":665.6,"sentiment":"neutral","sentiment_score":0.0820503830909729}],"sentiment":"neutral","sentiment_score":0.0820503830909729,"channel":0,"num_words":1,"start":665.1,"end":665.6},{"sentences":[{"text":"so we can send you the the the the proper PDF file.","start":665.24005,"end":668.28,"sentiment":"neutral","sentiment_score":0.0632807348544399},{"text":"You know what I mean?","start":668.28,"end":668.92004,"sentiment":"neutral","sentiment_score":0.0445126861333847},{"text":"Rather than over the phone, if you wanna send it","start":668.92004,"end":671.32,"sentiment":"neutral","sentiment_score":-0.013455011881887913}],"sentiment":"neutral","sentiment_score":0.031384523337086044,"channel":1,"num_words":27,"start":665.24005,"end":671.32},{"sentences":[{"text":"Mhmm.","start":671.195,"end":671.695,"sentiment":"neutral","sentiment_score":0.010836789384484293}],"sentiment":"neutral","sentiment_score":0.010836789384484293,"channel":0,"num_words":1,"start":671.195,"end":671.695},{"sentences":[{"text":"to adobe.sales@thecadara.com.au.","start":671.32,"end":675.08,"sentiment":"neutral","sentiment_score":0.01183466799557209},{"text":"Just ask for information on the licenses for ColdFusion.","start":675.08,"end":678.86005,"sentiment":"neutral","sentiment_score":0.01265366023613347}],"sentiment":"neutral","sentiment_score":0.0125047525560314,"channel":1,"num_words":11,"start":671.32,"end":678.86005},{"sentences":[{"text":"Adobe.sales.","start":680.92,"end":682.54004,"sentiment":"neutral","sentiment_score":0.005101916845887899},{"text":"Right?","start":682.60004,"end":683.10004,"sentiment":"neutral","sentiment_score":0.02619057707488537}],"sentiment":"neutral","sentiment_score":0.015646246960386634,"channel":0,"num_words":2,"start":680.92,"end":683.10004},{"sentences":[{"text":"At, yeah, adobe.sales@fixeddata.com.au.","start":683.05505,"end":687.395,"sentiment":"neutral","sentiment_score":0.044564916441837944},{"text":"Anyone there would would be able to to send you back the information from ColdFusion.","start":688.17505,"end":692.515,"sentiment":"neutral","sentiment_score":0.10135568504532179}],"sentiment":"neutral","sentiment_score":0.09189055694474114,"channel":1,"num_words":18,"start":683.05505,"end":692.515},{"sentences":[{"text":"Alright.","start":703.48505,"end":703.80505,"sentiment":"neutral","sentiment_score":0.13157939910888672},{"text":"And what's a good name, buddy?","start":703.80505,"end":705.185,"sentiment":"neutral","sentiment_score":0.16936730593442917}],"sentiment":"neutral","sentiment_score":0.16396903353078024,"channel":0,"num_words":7,"start":703.48505,"end":705.185},{"sentences":[{"text":"My name is Dimi.","start":705.81995,"end":706.8,"sentiment":"neutral","sentiment_score":0.10994639992713928}],"sentiment":"neutral","sentiment_score":0.10994639992713928,"channel":1,"num_words":4,"start":705.81995,"end":706.8},{"sentences":[{"text":"Yeah.","start":708.525,"end":708.84503,"sentiment":"neutral","sentiment_score":0.16045129299163818}],"sentiment":"neutral","sentiment_score":0.16045129299163818,"channel":0,"num_words":1,"start":708.525,"end":708.84503},{"sentences":[{"text":"Yep.","start":708.605,"end":708.925,"sentiment":"neutral","sentiment_score":0.16263867914676666}],"sentiment":"neutral","sentiment_score":0.16263867914676666,"channel":1,"num_words":1,"start":708.605,"end":708.925},{"sentences":[{"text":"Okay.","start":708.84503,"end":709.2,"sentiment":"neutral","sentiment_score":0.15247201919555664}],"sentiment":"neutral","sentiment_score":0.15247201919555664,"channel":0,"num_words":1,"start":708.84503,"end":709.2},{"sentences":[{"text":"But any the sales software sales would be able to to to reply to your email.","start":708.925,"end":714.685,"sentiment":"neutral","sentiment_score":0.11091189971193671},{"text":"Yeah.","start":714.685,"end":715.185,"sentiment":"neutral","sentiment_score":0.06591662764549255}],"sentiment":"neutral","sentiment_score":0.10826511900214587,"channel":1,"num_words":17,"start":708.925,"end":715.185},{"sentences":[{"text":"Soft","start":715.68,"end":716.18,"sentiment":"neutral","sentiment_score":0.07715851813554764}],"sentiment":"neutral","sentiment_score":0.07715851813554764,"channel":0,"num_words":1,"start":715.68,"end":716.18},{"sentences":[{"text":"Yes.","start":717.64496,"end":718.14496,"sentiment":"neutral","sentiment_score":0.04233164340257645}],"sentiment":"neutral","sentiment_score":0.04233164340257645,"channel":1,"num_words":1,"start":717.64496,"end":718.14496},{"sentences":[{"text":"cell.","start":718.04004,"end":718.54004,"sentiment":"neutral","sentiment_score":0.04823308438062668}],"sentiment":"neutral","sentiment_score":0.04823308438062668,"channel":0,"num_words":1,"start":718.04004,"end":718.54004},{"sentences":[{"text":"Software sales.","start":718.20496,"end":719.00494,"sentiment":"neutral","sentiment_score":0.040405187755823135},{"text":"Yeah.","start":719.00494,"end":719.50494,"sentiment":"neutral","sentiment_score":0.07398020476102829}],"sentiment":"neutral","sentiment_score":0.05159686009089152,"channel":1,"num_words":3,"start":718.20496,"end":719.50494},{"sentences":[{"text":"Oh, okay.","start":720.4,"end":721.04004,"sentiment":"neutral","sentiment_score":0.08378607034683228},{"text":"Soft cell.","start":721.04004,"end":721.7,"sentiment":"neutral","sentiment_score":0.059176236391067505}],"sentiment":"neutral","sentiment_score":0.07148115336894989,"channel":0,"num_words":4,"start":720.4,"end":721.7},{"sentences":[{"text":"So yeah.","start":721.70996,"end":722.82996,"sentiment":"neutral","sentiment_score":0.06422829814255238},{"text":"Sales specialist.","start":722.82996,"end":723.62994,"sentiment":"neutral","sentiment_score":0.054209763184189796},{"text":"Yeah.","start":723.62994,"end":724.11,"sentiment":"neutral","sentiment_score":0.06793609261512756},{"text":"Licensing specialist rather.","start":724.11,"end":725.73,"sentiment":"neutral","sentiment_score":0.04843416934212049}],"sentiment":"neutral","sentiment_score":0.05626434041187167,"channel":1,"num_words":8,"start":721.70996,"end":725.73},{"sentences":[{"text":"Alright.","start":733.40497,"end":733.725,"sentiment":"neutral","sentiment_score":0.17650900781154633},{"text":"No worries, mate.","start":733.725,"end":734.785,"sentiment":"neutral","sentiment_score":0.31195780634880066}],"sentiment":"neutral","sentiment_score":0.2780956067144871,"channel":0,"num_words":4,"start":733.40497,"end":734.785},{"sentences":[{"text":"Okay.","start":734.845,"end":735.345,"sentiment":"neutral","sentiment_score":0.31939300894737244}],"sentiment":"neutral","sentiment_score":0.31939300894737244,"channel":1,"num_words":1,"start":734.845,"end":735.345},{"sentences":[{"text":"Got you.","start":735.08496,"end":735.485,"sentiment":"positive","sentiment_score":0.3952670991420746},{"text":"We'll send you a a email.","start":735.485,"end":737.345,"sentiment":"positive","sentiment_score":0.4243381818135579},{"text":"I'm","start":737.9489,"end":738.10895,"sentiment":"positive","sentiment_score":0.4177350401878357}],"sentiment":"positive","sentiment_score":0.41714425881703693,"channel":0,"num_words":9,"start":735.08496,"end":738.10895},{"sentences":[{"text":"Mhmm.","start":738.045,"end":738.545,"sentiment":"positive","sentiment_score":0.42969685792922974}],"sentiment":"positive","sentiment_score":0.42969685792922974,"channel":1,"num_words":1,"start":738.045,"end":738.545},{"sentences":[{"text":"looking forward for your little plan.","start":738.10895,"end":739.80896,"sentiment":"positive","sentiment_score":0.552026187380155}],"sentiment":"positive","sentiment_score":0.552026187380155,"channel":0,"num_words":6,"start":738.10895,"end":739.80896},{"sentences":[{"text":"Alright.","start":740.365,"end":740.845,"sentiment":"positive","sentiment_score":0.4337913393974304},{"text":"Thank you.","start":740.845,"end":741.325,"sentiment":"positive","sentiment_score":0.7598217129707336},{"text":"Thank you for your call.","start":741.325,"end":742.365,"sentiment":"positive","sentiment_score":0.7848158597946167},{"text":"Bye bye.","start":742.365,"end":743.105,"sentiment":"positive","sentiment_score":0.43259598314762115}],"sentiment":"positive","sentiment_score":0.6742706030607224,"channel":1,"num_words":10,"start":740.365,"end":743.105},{"sentences":[{"text":"Thank","start":742.74896,"end":743.24896,"sentiment":"neutral","sentiment_score":-0.08539372682571411}],"sentiment":"neutral","sentiment_score":-0.08539372682571411,"channel":0,"num_words":1,"start":742.74896,"end":743.24896}]},"summary":{"result":"success","short":"A representative from Techcom contacts Ross regarding a customer inquiry for an Adobe license. They guide Ross through registering for Adobe Marketplace and creating a subscription to the v VIP marketplace. The customer is instructed to log in to the data portal and create an account, purchasing new products, and receives information about purchasing from a reseller. The agent provides the customer with the necessary information and promises to send an email with a quote."},"intents":{"segments":[{"text":"Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license. Yep. For Adobe.","start_word":47,"end_word":66,"intents":[{"intent":"Offer license assistance","confidence_score":0.006734947}]},{"text":"Because I I log in to your Yep. yeah.","start_word":276,"end_word":284,"intents":[{"intent":"Register with yep","confidence_score":0.1455849}]},{"text":"I cannot see that you have Adobe with us. You may need to register for Adobe Marketplace. Okay.","start_word":338,"end_word":355,"intents":[{"intent":"Register for adobe marketplace","confidence_score":0.6465045}]},{"text":"Please download and review the v VIP marketplace terms Mhmm. and conditions before accepting. Yep.","start_word":476,"end_word":490,"intents":[{"intent":"Review vp marketplace terms","confidence_score":0.02606092}]},{"text":"I need to create. Yep.","start_word":495,"end_word":499,"intents":[{"intent":"Create adobe marketplace","confidence_score":0.020096665},{"intent":"Create adobe marketplace","confidence_score":0.0682255}]},{"text":"now you can see pricing here, indicative pricing on the top.","start_word":565,"end_word":575,"intents":[{"intent":"Inquire about pricing","confidence_score":0.026651569},{"intent":"Inquire about pricing","confidence_score":0.0002942447}]},{"text":"now you can see pricing here, indicative pricing on the top. You were saying they are government you can government client. Yeah? Yep.","start_word":565,"end_word":587,"intents":[{"intent":"Understand pricing process","confidence_score":0.013282819}]},{"text":"And then what part else you see? Continue.","start_word":815,"end_word":822,"intents":[{"intent":"Recall previous actions","confidence_score":0.00001888662}]},{"text":"Unit price, I can see is 3,370. Yeah.","start_word":825,"end_word":832,"intents":[{"intent":"Inquire about unit price","confidence_score":0.0047825985}]},{"text":"Unit price, I can see is 3,370. Yeah. Continue.","start_word":825,"end_word":833,"intents":[{"intent":"Confirm unit quantities","confidence_score":0.000052906307}]},{"text":"download a quote here. So this is your quote.","start_word":848,"end_word":856,"intents":[{"intent":"Request quote","confidence_score":0.16596708}]},{"text":"And if customer agrees to proceed, so is there anything we need to do or directly Mhmm. we can Okay.","start_word":897,"end_word":916,"intents":[{"intent":"Offer assistance","confidence_score":0.00019270898},{"intent":"Verify agreement and location","confidence_score":0.0000010821547}]},{"text":"So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle? Nope.","start_word":918,"end_word":942,"intents":[{"intent":"Ask for purchase authorization","confidence_score":0.0011930302},{"intent":"Confirm purchase","confidence_score":0.04927194},{"intent":"Inquire about previous purchase","confidence_score":0.03800457}]},{"text":"So this is brand new purchase? Yeah. Yeah. Okay.","start_word":943,"end_word":951,"intents":[{"intent":"Provide brand new customer","confidence_score":0.00024109721}]},{"text":"actually migrate the existing account to Decadatta under yours. Right?","start_word":984,"end_word":993,"intents":[{"intent":"Provide account migration information","confidence_score":0.0015289122},{"intent":"Confirm authorization for migration","confidence_score":0.0000070835895}]},{"text":"If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer. So if you go Okay.","start_word":997,"end_word":1026,"intents":[{"intent":"Create new customer","confidence_score":0.039495684}]},{"text":"On the top there is create new customer. So if they you you can you can click it. Doesn't matter.","start_word":1052,"end_word":1071,"intents":[{"intent":"Set up new customer","confidence_score":0.05033556}]},{"text":"So you set up Mhmm. here, and then you add a new product and purchase through here. Right?","start_word":1095,"end_word":1112,"intents":[{"intent":"Add new product","confidence_score":0.13348891}]},{"text":"But any the sales software sales would be able to to to reply to your email. Yeah. Soft Yes. cell.","start_word":1354,"end_word":1373,"intents":[{"intent":"Request a response","confidence_score":0.009922122}]}]},"sentiments":{"segments":[{"text":"Press 1 for Microsoft sales. Press 2 for other software sales, or press 0 to go back to the previous menu. Dickard Data Licensing team. Michelle speaking. Hey. Good afternoon, Michelle. This is Rob with Techcom. How are you?","start_word":0,"end_word":38,"sentiment":"neutral","sentiment_score":0.08104372024536133},{"text":"Good. Thanks.","start_word":39,"end_word":40,"sentiment":"positive","sentiment_score":0.4685453474521637},{"text":"Yourself?","start_word":41,"end_word":41,"sentiment":"neutral","sentiment_score":0.287106990814209},{"text":"That's great. I'm doing good.","start_word":42,"end_word":46,"sentiment":"positive","sentiment_score":0.6809514164924622},{"text":"Michelle, actually, I was just giving you a call regarding a customer inquiry for an Adobe license. Yep. For Adobe. Yep. Okay. So Demetrius is probably the best person for you to speak to for Adobe. I can or Keisha, I can see if he's free. You've you've got an account with Dick or Daughter, I assume? Yep. Yep. We got an account. What was your account number? 363458. Oh, sorry. 36 Perfect. 3458, was it? Yep. Here we go. Take home. Awesome. Okay. And what was your name? Wrong. Ross. Perfect. Alright. Two takes. I'll just try and get Demetrius for you. Thanks, Ross. Thanks. Speaking. Sorry. You just broke up. Who's speaking? My name is Dimitrios. Can you hear me? Yep. I can hear you, mate. How are you? Yep. Very good. How about you? Thanks for asking. Matt, actually, the reason I was giving you a call is we got one customer, and he was after Adobe ColdFusion Enterprise core government. Called Fusion. Yep. I have a SKU as well. If you want, I can yep. Okay. For government. Well, first first thing first, I just checked your login. You haven't actually registered as a Adobe reseller with us? Yep. We are a a a partner as well. Oh, okay. But you haven't registered with us, have you? Yep. With the data. Right? Yeah. With TicketData. Because I I log in to your Yep. yeah. You haven't actually registered. Can you register with me right now so you can see your price? I have already registered. We have an account with Decoded. It's 363458. Oh, yeah. But not for Adobe. Right? You have For a checkpoint. Adobe, yes, sir. 16. So your account is 363458. Correct? Yep. Yep. I cannot see that you have Adobe with us. You may need to register for Adobe Marketplace. Okay. So how do I need to register Okay. for Adobe? So can you log in to the data portal using that number? 363458. Yep. Yep. I want your account. Yep. On the left hand side, there is subscription. Can you click on the subscription? Subscription. Mhmm. App marketplace. Yes. Adobe Marketplace under Discover. Mac Adobe Marketplace. Can you fill in the detail there, please? Yeah. Sorry. You might have to click getting started. Adobe Marketplace, VIP Marketplace. Adobe VIP Marketplace reseller Yes. account. Correct. Yep. That's the one. Okay. So double check your address is is correctly there. Okay. Address is correct. Mhmm. And the contact detail, maybe your name or anyone's and the email address. Yep. Sending through. Mhmm. Please download and review the v VIP marketplace terms Mhmm. and conditions before accepting. Yep. Okay. Alright. And check. I need to create. Yep. Oh, Yep. I think it's it's been done. done.","start_word":47,"end_word":508,"sentiment":"neutral","sentiment_score":0.02209662513009139},{"text":"Yeah. Good.","start_word":509,"end_word":510,"sentiment":"positive","sentiment_score":0.39487025141716},{"text":"Yep. So go back go back one step, and then you can click on the Adobe marketplace. Now you have Adobe marketplace in your Adobe mark in the AdiQ data portal. Yeah. Bring back. Going to subscription. Active subscription. I do have Adobe. Mhmm. Yeah. Click on that Yep. one, please. Yeah. Now Click. now you can see pricing here, indicative pricing on the top. You were saying they are government you can government client. Yeah? Yep. It's a co government. It's an organization looking for the license. Yeah. But they are government, aren't they? Yep. Government. Yeah. Yeah. Can you click on the Adobe marketplace? And you can see under the top in the. Can you see government, commercial, education, government? Yep. I can. Yeah. Click on the government on the right hand side. Manage. Manage. Yeah. And then click on purchase new product. Purchase new product. I just wanted to know about the pricing and Yeah. all. Yeah. Yeah. Okay? This is the pricing. This is the pricing. Of course. This is the how you get a quote. Not not buying. No. Uh-huh. Okay. Of course. Yeah. Yeah. Okay. And then can you on the on the middle part, can you see cold fusion there? Bold Fusion.","start_word":511,"end_word":719,"sentiment":"neutral","sentiment_score":0.04190935027834616},{"text":"Perfect.","start_word":720,"end_word":720,"sentiment":"positive","sentiment_score":0.34563612937927246},{"text":"Yeah. Yeah. Is that what you're after? Right? Cold fusion. Yeah? Yes. One second. It's a Core Fusion Eferol o I eight core government. Eferol. The second one, I believe. Yeah. Okay. How Cold many? fusion. Mhmm. Three three units. Three. Just change it to three and then add and then continue. One sec. And this One is sec. your your Alright. buy price. Eight core, was it? Add Eight yeah. Eight. eight eight core. Yep. O l eight core. Mhmm. O l Edcore for three. Quantity three. Yeah. Three. Add. Yeah. Ed. Add. And then what part else you see? Continue. Okay. Yep. Unit price, I can see is 3,370. Yeah. Continue. Can you connect continue. Yeah. Continue. Continue. So Okay.","start_word":721,"end_word":842,"sentiment":"neutral","sentiment_score":0.03790199437529826},{"text":"so you Thank can you.","start_word":843,"end_word":847,"sentiment":"positive","sentiment_score":0.4801850914955139},{"text":"download a quote here. So this is your quote. Download. As you Mhmm. can see, it's 3,370 is your buy price from us, and 4 Mhmm. thousand and 44 is the recommended rental price. So your total purchase from us for three of them is $10,110. Alright. Got you. And if customer agrees to proceed, so is there anything we need to do or directly Mhmm. we can Okay. purchase? So first of all, do you know if they purchased this before from other resellers, or have they purchased any Adobe license to settle? Nope. So this is brand new purchase? Yeah. Yeah. Okay. The the reason I'm asking is if they are purchased from other reseller, not from you perhaps or you or they purchased from Adobe Direct or anyone, right, You we can Mhmm. actually migrate the existing account to Decadatta under yours. Right? That's one thing. If they haven't purchased anything before, this is a brand new client purchasing Adobe licenses, you can go into here and then create new customer. So if you go Okay. back one step again on the beginning where you can see commercial education and government, can you go back to that page, please? Yep. Yep. On the top there is create new customer. So if they you you can you can click it. Doesn't matter. Yep. Create the new customer. So basically, you put in the organization name, the market segment, which is government, and all that. Right? So you set up Mhmm. here, and then you add a new product and purchase through here. Right? If they haven't got any agreement. If they have agreement with other resellers or with the with the Adobe marketplace somewhere else, right, we can migrate them through here. So that's a question you might need to double check with them if they wanna go ahead with this. And he has raised one question, the customer, like, under Adopt's virtual core model, his understanding is that a single eight core enterprise license covers one virtual machine with up to eight two cores assigned. Yeah. Yeah. So, basically, it's per server up to eight core per machine. Yes. Correct. Yeah. Okay. Per per Okay. processor. Correct. Yeah. Yeah. So, basically, it's gonna be depending how many processor they they they're using. Okay. And is that consistent with how you would license three virtual machine of four course each? Two production and one development. I think that's the if you maybe maybe if if you wanna have that question, maybe maybe shoot us an email. It's better that way Mhmm. so we can send you the the the the proper PDF file. You know what I mean? Rather than over the phone, if you wanna send it Mhmm. to adobe.sales@thecadara.com.au. Just ask for information on the licenses for ColdFusion. Adobe.sales. Right? At, yeah, adobe.sales@fixeddata.com.au. Anyone there would would be able to to send you back the information from ColdFusion. Alright. And what's a good name, buddy? My name is Dimi. Yeah. Yep. Okay. But any the sales software sales would be able to to to reply to your email. Yeah. Soft Yes. cell. Software sales. Yeah. Oh, okay. Soft cell. So yeah. Sales specialist. Yeah. Licensing specialist rather. Alright. No worries, mate. Okay.","start_word":848,"end_word":1393,"sentiment":"neutral","sentiment_score":0.03067493037535594},{"text":"Got you. We'll send you a a email. I'm Mhmm. looking forward for your little plan. Alright. Thank you. Thank you for your call. Bye bye. Thank","start_word":1394,"end_word":1420,"sentiment":"positive","sentiment_score":0.5183476960217511}],"average":{"sentiment":"neutral","sentiment_score":0.04859405913359592}}}}