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This is Caitlin, sir. I can't get you a call right now. Please leave your name and number, and I'll get right back to you. Isn't available right now.\n\nPlease leave a detailed message after the tone. When you have finished recording, you may hang up, or press one for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.1306566596031189},{"text":"This is Caitlin, sir.","start":2.08,"end":3.04,"sentiment":"neutral","sentiment_score":0.14650899544358253},{"text":"I can't get you a call right now.","start":3.04,"end":4.24,"sentiment":"negative","sentiment_score":-0.5249924771487713},{"text":"Please leave your name and number, and I'll get right back to you.","start":4.24,"end":6.68,"sentiment":"neutral","sentiment_score":-0.22798721950787765},{"text":"Isn't available right now.","start":7.12,"end":8.74,"sentiment":"negative","sentiment_score":-0.49348870664834976}],"sentiment":"neutral","sentiment_score":-0.2807011952002843,"num_words":30,"start":1.8399999,"end":8.74},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.8,"end":11.3,"sentiment":"neutral","sentiment_score":-0.1988900899887085},{"text":"When you have finished recording, you may hang up, or press one for more options.","start":11.36,"end":15.219999,"sentiment":"neutral","sentiment_score":-0.051403530438741046}],"sentiment":"neutral","sentiment_score":-0.10270320332568625,"num_words":23,"start":8.8,"end":15.219999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Caitlin, sir. I can't get you a call right now. Please leave your name and number, and I'll get right back to you. Isn't available right now.\n\nPlease leave a detailed message after the tone. When you have finished recording, you may hang up, or press one for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.1306566596031189},{"text":"This is Caitlin, sir.","start":2.08,"end":3.04,"sentiment":"neutral","sentiment_score":0.14650899544358253},{"text":"I can't get you a call right now.","start":3.04,"end":4.24,"sentiment":"negative","sentiment_score":-0.5249924771487713},{"text":"Please leave your name and number, and I'll get right back to you.","start":4.24,"end":6.68,"sentiment":"neutral","sentiment_score":-0.22798721950787765},{"text":"Isn't available right now.","start":7.12,"end":8.74,"sentiment":"negative","sentiment_score":-0.49348870664834976}],"sentiment":"neutral","sentiment_score":-0.2807011952002843,"channel":1,"num_words":30,"start":1.8399999,"end":8.74},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.8,"end":11.3,"sentiment":"neutral","sentiment_score":-0.1988900899887085},{"text":"When you have finished recording, you may hang up, or press one for more options.","start":11.36,"end":15.219999,"sentiment":"neutral","sentiment_score":-0.051403530438741046}],"sentiment":"neutral","sentiment_score":-0.10270320332568625,"channel":1,"num_words":23,"start":8.8,"end":15.219999}]},"summary":{"result":"success","short":"The customer called Caitlin, but she is not available and she didn't answer the phone. 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