{"metadata":{"transaction_key":"deprecated","request_id":"019dcf14-735f-7bc1-bb03-9c4064b556ca","sha256":"958e5d2c99308d5954741f7ca7caeec7ef0d3987606ea60062e0536dda0999ea","created":"2026-04-27T13:15:18.434Z","duration":1.5119375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4,"output_tokens":4},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Thanks for calling.","confidence":0.8737793,"words":[{"word":"thanks","start":0.48,"end":0.88,"confidence":0.6323242,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.8495302796363831},{"word":"for","start":0.88,"end":1.13,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.8519284725189209},{"word":"calling","start":1.13,"end":1.5119375,"confidence":0.8737793,"punctuated_word":"calling.","sentiment":"positive","sentiment_score":0.5410803556442261}],"paragraphs":{"transcript":"\nThanks for calling.","paragraphs":[{"sentences":[{"text":"Thanks for calling.","start":0.48,"end":1.5119375,"sentiment":"positive","sentiment_score":0.7475130359331766}],"sentiment":"positive","sentiment_score":0.7475130359331766,"num_words":3,"start":0.48,"end":1.5119375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thanks for calling.","paragraphs":[{"sentences":[{"text":"Thanks for calling.","start":0.48,"end":1.5119375,"sentiment":"positive","sentiment_score":0.7475130359331766}],"sentiment":"positive","sentiment_score":0.7475130359331766,"channel":1,"num_words":3,"start":0.48,"end":1.5119375}]},"summary":{"result":"success","short":"Thanks for calling."},"intents":{"segments":[{"text":"Thanks for calling.","start_word":1,"end_word":3,"intents":[{"intent":"Thanking for calling","confidence_score":0.15487869}]}]},"sentiments":{"segments":[{"text":"Thanks for calling.","start_word":0,"end_word":2,"sentiment":"positive","sentiment_score":0.8302471041679382}],"average":{"sentiment":"positive","sentiment_score":0.8302471041679382}}}}