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So I was just wondering. We actually yeah. We're happy to provide a quote. I just wanted to get a bit more information about the flooding in the area. They saw on your plan that you've actually got a flood extent in yeah. I was wondering if that is that from council? Yeah. No. That'd be great. I guess the only yeah. Because we are actually doing a site just north of this site, actually. So we have a flood model that covers the area, but it isn't showing the same flood extent. So I just wanted to check if it's a yeah. Where those flood extents are coming from. But I think it maybe they've just got a different model for that area or a different yeah. A newer version possibly. But yeah. No. I guess, yeah, if you could forward them through, that would be great. But if not, that's okay. We can also just talk to counsel about it. Yeah. Yes. Yeah. Awesome. But no. That's absolutely fine. Because what I can do is we can write up the quote anyway. Yeah. And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that. So I'll just assume that we yeah. We can just do that as well for this assessment. Yeah. Sure. It's Madeline, m a d e l I n e, dot mead, m e a d, @swmconsulting. Dot com dot a u. S w n. K. M, sorry, for I for my own. Sorry. My brain's not working. Yeah. So did you say s w n or s w n? Oh, yeah. So the n is actually an n for mother for motherless. Yeah. Sorry. Sorry. But yeah. What we'll do for this one is we'll send a quote through, and we'll put in an optional item for mitigation. Basically, because of how the site has been figured and you've only got those two townhouses in the flood flooded area, and there also already is that baron set. What we can do is run the existing and then your plan to see if there actually is any Aflox or not. And if there isn't, we can just finish the project then write off a report. But otherwise, if there is some if we do need to make some refinements with design, then we'll go to that optional mitigation phase. But, yeah, just based on the site, we that because it isn't that flooded, and there is already something in that flooded area. And, hopefully, we could just do the existing and developed and then see how that goes. Yeah. Yeah. So tailing fences typically aren't represented. It's we show concrete or glass fences in modeling. But because, yeah, wooden fences sometimes aren't able to sustain the force, those don't get incorporated into the models. Yeah. Yeah. So yeah. Well, they don't always, but we have to model as if they would just for a worst case sort of scenario. Awesome. Yeah. Okay. Yep. And then I'll write up the proposal and should have it to you by Monday or Tuesday next week. Awesome. Thank you. 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Rocklin. This is Maddie calling from SWM Consulting. How are you? Yeah. Good.\n\nThank you. I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood request. Yeah. Yeah. So I was just wondering.\n\nWe actually yeah. We're happy to provide a quote. I just wanted to get a bit more information about the flooding in the area. They saw on your plan that you've actually got a flood extent in yeah. I was wondering if that is that from council?\n\nYeah. No. That'd be great. I guess the only yeah. Because we are actually doing a site just north of this site, actually.\n\nSo we have a flood model that covers the area, but it isn't showing the same flood extent. So I just wanted to check if it's a yeah. Where those flood extents are coming from. But I think it maybe they've just got a different model for that area or a different yeah. A newer version possibly.\n\nBut yeah. No. I guess, yeah, if you could forward them through, that would be great. But if not, that's okay. We can also just talk to counsel about it.\n\nYeah. Yes. Yeah. Awesome. But no.\n\nThat's absolutely fine. Because what I can do is we can write up the quote anyway. Yeah. And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that. So I'll just assume that we yeah.\n\nWe can just do that as well for this assessment. Yeah. Sure. It's Madeline, m a d e l I n e, dot mead, m e a d, @swmconsulting. Dot com dot a u.\n\nS w n. K. M, sorry, for I for my own. Sorry. My brain's not working.\n\nYeah. So did you say s w n or s w n? Oh, yeah. So the n is actually an n for mother for motherless. Yeah.\n\nSorry. Sorry. But yeah. What we'll do for this one is we'll send a quote through, and we'll put in an optional item for mitigation. Basically, because of how the site has been figured and you've only got those two townhouses in the flood flooded area, and there also already is that baron set.\n\nWhat we can do is run the existing and then your plan to see if there actually is any Aflox or not. And if there isn't, we can just finish the project then write off a report. But otherwise, if there is some if we do need to make some refinements with design, then we'll go to that optional mitigation phase. But, yeah, just based on the site, we that because it isn't that flooded, and there is already something in that flooded area. And, hopefully, we could just do the existing and developed and then see how that goes.\n\nYeah. Yeah. So tailing fences typically aren't represented. It's we show concrete or glass fences in modeling. But because, yeah, wooden fences sometimes aren't able to sustain the force, those don't get incorporated into the models.\n\nYeah. Yeah. So yeah. Well, they don't always, but we have to model as if they would just for a worst case sort of scenario. Awesome.\n\nYeah. Okay. Yep. And then I'll write up the proposal and should have it to you by Monday or Tuesday next week. Awesome.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hey, Rocklin.","start":4.0,"end":4.72,"sentiment":"neutral","sentiment_score":0.18506138771772385},{"text":"This is Maddie calling from SWM Consulting.","start":4.72,"end":6.98,"sentiment":"neutral","sentiment_score":0.19754147316728318},{"text":"How are you?","start":7.12,"end":7.94,"sentiment":"neutral","sentiment_score":0.25619640449682873},{"text":"Yeah.","start":10.0,"end":10.32,"sentiment":"positive","sentiment_score":0.38105154037475586},{"text":"Good.","start":10.32,"end":10.639999,"sentiment":"positive","sentiment_score":0.6696399450302124}],"sentiment":"neutral","sentiment_score":0.25515669903584887,"num_words":14,"start":4.0,"end":10.639999},{"sentences":[{"text":"Thank you.","start":10.639999,"end":11.3,"sentiment":"positive","sentiment_score":0.7041644155979156},{"text":"I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood 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saw on your plan that you've actually got a flood extent in yeah.","start":31.18,"end":36.96,"sentiment":"neutral","sentiment_score":0.09650798168565546},{"text":"I was wondering if that is that from council?","start":37.18,"end":39.28,"sentiment":"neutral","sentiment_score":0.007769817486405373}],"sentiment":"neutral","sentiment_score":0.15691497394854717,"num_words":47,"start":21.405,"end":39.28},{"sentences":[{"text":"Yeah.","start":51.034996,"end":51.354996,"sentiment":"neutral","sentiment_score":0.004058896563947201},{"text":"No.","start":51.354996,"end":51.594997,"sentiment":"neutral","sentiment_score":-0.2071097791194916},{"text":"That'd be great.","start":51.594997,"end":52.555,"sentiment":"neutral","sentiment_score":0.16573206335306168},{"text":"I guess the only yeah.","start":52.555,"end":53.594997,"sentiment":"neutral","sentiment_score":-0.04515558928251266},{"text":"Because we are actually doing a site just north of this site, 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fine.","start":114.020004,"end":114.82,"sentiment":"neutral","sentiment_score":0.2828674117724101},{"text":"Because what I can do is we can write up the quote anyway.","start":114.82,"end":117.555,"sentiment":"neutral","sentiment_score":0.2443140664925942},{"text":"Yeah.","start":119.635,"end":119.955,"sentiment":"neutral","sentiment_score":0.23734015226364136},{"text":"And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that.","start":119.955,"end":127.955,"sentiment":"neutral","sentiment_score":0.27776745285676874},{"text":"So I'll just assume that we yeah.","start":127.955,"end":130.195,"sentiment":"neutral","sentiment_score":0.29658411868980955}],"sentiment":"neutral","sentiment_score":0.27078224464933925,"num_words":47,"start":114.020004,"end":130.195},{"sentences":[{"text":"We can just do that as well for this 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Aksine. Lachlan speaking. I'm good, Maddie. How are you? Yes. Yes. Yes. Yes. Yes. Council council forwarded us some, like, very basic screenshots. I I can send that to you if you want. Would that be helpful? Oh, right. Okay. Okay. I I have I have asked since I got the RFI from council, I I have asked for more detailed, modeling. And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information. Yeah. Yeah. Yeah. Yeah. Understood. Okay. Well, just in case, could I grab your just in case I don't have it, could I grab your preferred email? Yep. Yep. Mhmm. Okay. So madeline.meade@swnconsulting.com.au. S s w n. Yep. Badeline as in m a d e l I n e, s for swan, w for water, n for Nelly. Ah, okay. Sorry. Yes. Yeah. And does the flood modeling take into account that there's already existing paling fences? Okay. Understood. After, you know, flood event, they just break and let the water through. Yeah. Okay. Alright. Well, I'll I'll see if I can find find that basic info from council. I think it was just a couple of screenshots, but, yeah, that might help. Oh, perfect. Alright. Thank you so much for your call. Thank you. 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Aksine. Lachlan speaking. I'm good, Maddie. How are you?\n\nYes. Yes. Yes. Yes. Yes.\n\nCouncil council forwarded us some, like, very basic screenshots. I I can send that to you if you want. Would that be helpful? Oh, right. Okay.\n\nOkay. I I have I have asked since I got the RFI from council, I I have asked for more detailed, modeling. And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information. Yeah. Yeah.\n\nYeah. Yeah. Understood. Okay. Well, just in case, could I grab your just in case I don't have it, could I grab your preferred email?\n\nYep. Yep. Mhmm. Okay. So madeline.meade@swnconsulting.com.au.\n\nS s w n. Yep. Badeline as in m a d e l I n e, s for swan, w for water, n for Nelly. Ah, okay. Sorry.\n\nYes. Yeah. And does the flood modeling take into account that there's already existing paling fences? Okay. 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can find find that basic info from council.","start":297.64502,"end":304.16,"sentiment":"neutral","sentiment_score":0.12968690214412554}],"sentiment":"neutral","sentiment_score":-0.007464251046379408,"num_words":30,"start":282.12,"end":304.16},{"sentences":[{"text":"I think it was just a couple of screenshots, but, yeah, that might help.","start":304.3,"end":308.16,"sentiment":"neutral","sentiment_score":0.2610737143882683},{"text":"Oh, perfect.","start":312.54,"end":313.18,"sentiment":"positive","sentiment_score":0.7370878458023071},{"text":"Alright.","start":313.18,"end":313.5,"sentiment":"positive","sentiment_score":0.5866159200668335},{"text":"Thank you so much for your call.","start":313.5,"end":314.88,"sentiment":"positive","sentiment_score":0.8730220454079765},{"text":"Thank you.","start":316.25894,"end":316.65894,"sentiment":"positive","sentiment_score":0.693792462348938}],"sentiment":"positive","sentiment_score":0.5082524175254198,"num_words":26,"start":304.3,"end":316.65894},{"sentences":[{"text":"Bye.","start":316.65894,"end":317.15894,"sentiment":"neutral","sentiment_score":-0.11133012175559998}],"sentiment":"neutral","sentiment_score":-0.11133012175559998,"num_words":1,"start":316.65894,"end":317.15894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Aksine. Lachlan speaking.\n\nChannel 0: Hey, Rocklin. This is Maddie calling from SWM Consulting. How are you?\n\nChannel 1: I'm good, Maddie. How are you?\n\nChannel 0: Yeah. Good. Thank you. I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood request.\n\nChannel 1: Yes. Yes.\n\nChannel 0: Yeah. Yeah. So I was just wondering. We actually yeah. We're happy to provide a quote.\n\nI just wanted to get a bit more information about the flooding in the area. They saw on your plan that you've actually got a flood extent\n\nChannel 1: Yes.\n\nChannel 0: in\n\nChannel 1: Yes.\n\nChannel 0: yeah. I was wondering if that is that from council?\n\nChannel 1: Yes. Council council forwarded us some, like, very basic screenshots. I I can send that to you if you want.\n\nChannel 0: Yeah.\n\nChannel 1: Would that\n\nChannel 0: No.\n\nChannel 1: be helpful?\n\nChannel 0: That'd be great. I guess the only yeah. Because we are actually doing a site just north of this site, actually. So we have a flood model that covers the area, but it isn't showing the same flood extent. So I just wanted to check if it's a yeah.\n\nWhere those flood extents are coming from. But I think it maybe they've just got a different model for that area or a different yeah. A newer version possibly.\n\nChannel 1: Oh, right. Okay.\n\nChannel 0: But yeah. No. I guess, yeah, if you could forward them through, that would be great. But if not, that's okay. We can also just talk to counsel about it.\n\nChannel 1: Okay. I I have\n\nChannel 0: Yeah.\n\nChannel 1: I have asked since I got the RFI from council, I I have asked for more detailed, modeling.\n\nChannel 0: Yes.\n\nChannel 1: And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information.\n\nChannel 0: Yeah. Awesome. But no. That's absolutely fine. Because what I can do is we can write up the quote anyway.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that. So I'll just assume that we yeah. We can just do that as well for this assessment.\n\nChannel 1: Yeah. Yeah. Yeah. Understood. Okay.\n\nWell, just in case, could I grab your just in case I don't have it, could I grab your preferred email?\n\nChannel 0: Yeah. Sure. It's Madeline, m a d e l I n e,\n\nChannel 1: Yep.\n\nChannel 0: dot mead, m e a d,\n\nChannel 1: Yep.\n\nChannel 0: @swmconsulting.\n\nChannel 1: Mhmm.\n\nChannel 0: Dot com dot a u.\n\nChannel 1: Okay. So madeline.meade@swnconsulting.com.au.\n\nChannel 0: S w n.\n\nChannel 1: S\n\nChannel 0: K.\n\nChannel 1: s w n. Yep.\n\nChannel 0: M, sorry, for I for my own. Sorry. My brain's not working.\n\nChannel 1: Badeline as in m a d e l I n e,\n\nChannel 0: Yeah. So did you say s w n or s w n?\n\nChannel 1: s for swan, w for water, n for Nelly.\n\nChannel 0: Oh, yeah. So the n is actually an n for mother for motherless.\n\nChannel 1: Ah, okay. Sorry.\n\nChannel 0: Yeah. Sorry. Sorry. But yeah. What we'll do for this one is we'll send a quote through, and we'll put in an optional item for mitigation.\n\nBasically, because of how the site has been figured and you've only got those two townhouses in the flood flooded area, and there also\n\nChannel 1: Yes.\n\nChannel 0: already is that baron set. What we can do is run the existing and then your plan to see if there actually is any Aflox or not. And if there isn't, we can just finish the project then write off a report. But otherwise, if there is some if we do need to make some refinements with design, then we'll go to that optional mitigation phase. But, yeah, just based on the site, we that because it isn't that flooded, and there is already something in that flooded area.\n\nChannel 1: Yeah.\n\nChannel 0: And, hopefully, we could just do the existing and developed and then see how that goes.\n\nChannel 1: And does the flood modeling take into account that there's already existing paling fences?\n\nChannel 0: Yeah. Yeah. So tailing fences typically aren't represented. It's we show concrete or glass fences in modeling. But because,\n\nChannel 1: Okay.\n\nChannel 0: yeah, wooden fences sometimes aren't able to sustain the force, those don't get incorporated into the models.\n\nChannel 1: Understood. After, you know, flood event, they just break and let the water through.\n\nChannel 0: Yeah. Yeah. So yeah. Well, they don't always, but we have to model as if they would just for a worst case sort of scenario.\n\nChannel 1: Yeah. Okay. Alright. Well, I'll I'll see if I can find find that basic info from council. I think it was just a couple\n\nChannel 0: Awesome.\n\nChannel 1: of screenshots, but,\n\nChannel 0: Yeah.\n\nChannel 1: yeah,\n\nChannel 0: Okay.\n\nChannel 1: that\n\nChannel 0: Yep.\n\nChannel 1: might help.\n\nChannel 0: And then I'll write up the proposal and should have it to you by Monday or Tuesday next week.\n\nChannel 1: Oh, perfect. Alright. Thank you so much for your call.\n\nChannel 0: Awesome. Thank you. Bye.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":1.92,"sentiment":"neutral","sentiment_score":0.05198998749256134},{"text":"Aksine.","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.04933690279722214},{"text":"Lachlan speaking.","start":2.32,"end":3.3,"sentiment":"neutral","sentiment_score":0.0353045929223299}],"sentiment":"neutral","sentiment_score":0.04298401903361082,"channel":1,"num_words":4,"start":1.52,"end":3.3},{"sentences":[{"text":"Hey, Rocklin.","start":4.0,"end":4.72,"sentiment":"neutral","sentiment_score":0.18506138771772385},{"text":"This is Maddie calling from SWM Consulting.","start":4.72,"end":6.98,"sentiment":"neutral","sentiment_score":0.19754147316728318},{"text":"How are you?","start":7.12,"end":7.94,"sentiment":"neutral","sentiment_score":0.25619640449682873}],"sentiment":"neutral","sentiment_score":0.21012519175807634,"channel":0,"num_words":12,"start":4.0,"end":7.94},{"sentences":[{"text":"I'm good, Maddie.","start":8.0,"end":8.8,"sentiment":"positive","sentiment_score":0.6006622115770975},{"text":"How are you?","start":8.8,"end":9.54,"sentiment":"positive","sentiment_score":0.47589240471522015}],"sentiment":"positive","sentiment_score":0.5382773081461588,"channel":1,"num_words":6,"start":8.0,"end":9.54},{"sentences":[{"text":"Yeah.","start":10.0,"end":10.32,"sentiment":"positive","sentiment_score":0.38105154037475586},{"text":"Good.","start":10.32,"end":10.639999,"sentiment":"positive","sentiment_score":0.6696399450302124},{"text":"Thank you.","start":10.639999,"end":11.3,"sentiment":"positive","sentiment_score":0.7041644155979156},{"text":"I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood request.","start":11.759999,"end":17.505001,"sentiment":"neutral","sentiment_score":0.20167033933103085}],"sentiment":"neutral","sentiment_score":0.3049415242858231,"channel":0,"num_words":16,"start":10.0,"end":17.505001},{"sentences":[{"text":"Yes.","start":17.735,"end":18.135,"sentiment":"neutral","sentiment_score":0.10583902150392532},{"text":"Yes.","start":18.135,"end":18.635,"sentiment":"neutral","sentiment_score":0.09719210118055344}],"sentiment":"neutral","sentiment_score":0.10151556134223938,"channel":1,"num_words":2,"start":17.735,"end":18.635},{"sentences":[{"text":"Yeah.","start":19.565,"end":19.805,"sentiment":"neutral","sentiment_score":0.09709015488624571},{"text":"Yeah.","start":19.805,"end":20.125,"sentiment":"neutral","sentiment_score":0.08629126101732254},{"text":"So I was just wondering.","start":20.125,"end":21.405,"sentiment":"neutral","sentiment_score":0.054454229027032855},{"text":"We actually yeah.","start":21.405,"end":22.765,"sentiment":"neutral","sentiment_score":0.1709445541103681},{"text":"We're happy to provide a quote.","start":22.765,"end":24.705,"sentiment":"positive","sentiment_score":0.4917626629273097}],"sentiment":"neutral","sentiment_score":0.24494138755835593,"channel":0,"num_words":16,"start":19.565,"end":24.705},{"sentences":[{"text":"I just wanted to get a bit more information about the flooding in the area.","start":24.765,"end":29.345001,"sentiment":"neutral","sentiment_score":0.1660369356473287},{"text":"They saw on your plan that you've actually got a flood 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was wondering if that is that from council?","start":37.18,"end":39.28,"sentiment":"neutral","sentiment_score":0.007769817486405373}],"sentiment":"neutral","sentiment_score":0.009663908369839191,"channel":0,"num_words":10,"start":36.46,"end":39.28},{"sentences":[{"text":"Yes.","start":40.125,"end":40.625,"sentiment":"neutral","sentiment_score":0.06665550172328949},{"text":"Council council forwarded us some, like, very basic screenshots.","start":40.685,"end":47.425,"sentiment":"neutral","sentiment_score":0.07460044572750728},{"text":"I I can send that to you if you want.","start":48.205,"end":50.145,"sentiment":"neutral","sentiment_score":0.10642582029104233}],"sentiment":"neutral","sentiment_score":0.0901158858090639,"channel":1,"num_words":20,"start":40.125,"end":50.145},{"sentences":[{"text":"Yeah.","start":51.034996,"end":51.354996,"sentiment":"neutral","sentiment_score":0.004058896563947201}],"sentiment":"neutral","sentiment_score":0.004058896563947201,"channel":0,"num_words":1,"start":51.034996,"end":51.354996},{"sentences":[{"text":"Would that","start":51.085,"end":51.405,"sentiment":"neutral","sentiment_score":-0.04254984110593796}],"sentiment":"neutral","sentiment_score":-0.04254984110593796,"channel":1,"num_words":2,"start":51.085,"end":51.405},{"sentences":[{"text":"No.","start":51.354996,"end":51.594997,"sentiment":"neutral","sentiment_score":-0.2071097791194916}],"sentiment":"neutral","sentiment_score":-0.2071097791194916,"channel":0,"num_words":1,"start":51.354996,"end":51.594997},{"sentences":[{"text":"be helpful?","start":51.405,"end":52.065002,"sentiment":"neutral","sentiment_score":-0.12156518176198006}],"sentiment":"neutral","sentiment_score":-0.12156518176198006,"channel":1,"num_words":2,"start":51.405,"end":52.065002},{"sentences":[{"text":"That'd be great.","start":51.594997,"end":52.555,"sentiment":"neutral","sentiment_score":0.16573206335306168},{"text":"I guess the only yeah.","start":52.555,"end":53.594997,"sentiment":"neutral","sentiment_score":-0.04515558928251266},{"text":"Because we are actually doing a site just north of this site, actually.","start":53.594997,"end":57.71,"sentiment":"neutral","sentiment_score":-0.05238422751426697},{"text":"So we have a flood model that covers the area, but it isn't showing the same flood extent.","start":57.71,"end":62.91,"sentiment":"neutral","sentiment_score":-0.06898579229083326},{"text":"So I just wanted to check if it's a yeah.","start":62.91,"end":65.31,"sentiment":"neutral","sentiment_score":-0.023982294648885728}],"sentiment":"neutral","sentiment_score":-0.03859477391352459,"channel":0,"num_words":49,"start":51.594997,"end":65.31},{"sentences":[{"text":"Where those flood extents are coming from.","start":65.31,"end":67.57,"sentiment":"neutral","sentiment_score":-0.07282666223389762},{"text":"But I think it maybe they've just got a different model for that area or a different yeah.","start":69.604996,"end":74.325,"sentiment":"neutral","sentiment_score":-0.11400099243554804},{"text":"A newer version possibly.","start":74.325,"end":75.705,"sentiment":"neutral","sentiment_score":-0.054324022959917784}],"sentiment":"neutral","sentiment_score":-0.09583105487299376,"channel":0,"num_words":29,"start":65.31,"end":75.705},{"sentences":[{"text":"Oh, right.","start":76.585,"end":77.165,"sentiment":"neutral","sentiment_score":0.03372204303741455},{"text":"Okay.","start":77.385,"end":77.885,"sentiment":"neutral","sentiment_score":0.02627585642039776}],"sentiment":"neutral","sentiment_score":0.031239980831742287,"channel":1,"num_words":3,"start":76.585,"end":77.885},{"sentences":[{"text":"But yeah.","start":81.990005,"end":82.55,"sentiment":"neutral","sentiment_score":0.004731150344014168},{"text":"No.","start":82.55,"end":82.950005,"sentiment":"neutral","sentiment_score":-0.09435497224330902},{"text":"I guess, yeah, if you could forward them through, that would be great.","start":82.950005,"end":85.990005,"sentiment":"neutral","sentiment_score":0.11864839350947967},{"text":"But if not, that's okay.","start":85.990005,"end":87.03,"sentiment":"neutral","sentiment_score":-0.037489307671785356},{"text":"We can also just talk to counsel about it.","start":87.03,"end":89.450005,"sentiment":"neutral","sentiment_score":0.05709822641478644}],"sentiment":"neutral","sentiment_score":0.05946579811473687,"channel":0,"num_words":30,"start":81.990005,"end":89.450005},{"sentences":[{"text":"Okay.","start":90.4,"end":90.9,"sentiment":"neutral","sentiment_score":0.02332106232643127},{"text":"I I have","start":91.200005,"end":92.100006,"sentiment":"neutral","sentiment_score":-0.001953689381480217}],"sentiment":"neutral","sentiment_score":0.004364998545497655,"channel":1,"num_words":4,"start":90.4,"end":92.100006},{"sentences":[{"text":"Yeah.","start":91.83,"end":92.33,"sentiment":"neutral","sentiment_score":0.014744095504283903}],"sentiment":"neutral","sentiment_score":0.014744095504283903,"channel":0,"num_words":1,"start":91.83,"end":92.33},{"sentences":[{"text":"I have asked since I got the RFI from council, I I have asked for more detailed, modeling.","start":92.16,"end":98.40501,"sentiment":"neutral","sentiment_score":0.017336509190499783}],"sentiment":"neutral","sentiment_score":0.017336509190499783,"channel":1,"num_words":18,"start":92.16,"end":98.40501},{"sentences":[{"text":"Yes.","start":99.445,"end":99.945,"sentiment":"neutral","sentiment_score":-0.033704064786434174}],"sentiment":"neutral","sentiment_score":-0.033704064786434174,"channel":0,"num_words":1,"start":99.445,"end":99.945},{"sentences":[{"text":"And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed 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anyway.","start":114.82,"end":117.555,"sentiment":"neutral","sentiment_score":0.2443140664925942}],"sentiment":"neutral","sentiment_score":0.24541294872760772,"channel":0,"num_words":20,"start":110.26,"end":117.555},{"sentences":[{"text":"Yeah.","start":118.49,"end":118.99,"sentiment":"neutral","sentiment_score":0.22257596254348755}],"sentiment":"neutral","sentiment_score":0.22257596254348755,"channel":1,"num_words":1,"start":118.49,"end":118.99},{"sentences":[{"text":"Yeah.","start":119.635,"end":119.955,"sentiment":"neutral","sentiment_score":0.23734015226364136},{"text":"And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that.","start":119.955,"end":127.955,"sentiment":"neutral","sentiment_score":0.27776745285676874},{"text":"So I'll just assume that we yeah.","start":127.955,"end":130.195,"sentiment":"neutral","sentiment_score":0.29658411868980955},{"text":"We can just do that as well for this assessment.","start":130.195,"end":132.135,"sentiment":"positive","sentiment_score":0.3760569393634796}],"sentiment":"neutral","sentiment_score":0.3039670681081167,"channel":0,"num_words":41,"start":119.635,"end":132.135},{"sentences":[{"text":"Yeah.","start":131.885,"end":132.385,"sentiment":"neutral","sentiment_score":0.09905248880386353},{"text":"Yeah.","start":132.525,"end":133.025,"sentiment":"neutral","sentiment_score":0.06881514936685562},{"text":"Yeah.","start":133.08499,"end":133.245,"sentiment":"neutral","sentiment_score":0.024690909311175343},{"text":"Understood.","start":133.245,"end":133.745,"sentiment":"neutral","sentiment_score":-0.04615413770079613},{"text":"Okay.","start":134.205,"end":134.705,"sentiment":"neutral","sentiment_score":0.011470459401607512}],"sentiment":"neutral","sentiment_score":0.031574973836541176,"channel":1,"num_words":5,"start":131.885,"end":134.705},{"sentences":[{"text":"Well, just in case, could I grab your just in case I don't have it, could I grab your preferred email?","start":136.17,"end":142.59,"sentiment":"neutral","sentiment_score":0.01990159701866408}],"sentiment":"neutral","sentiment_score":0.01990159701866408,"channel":1,"num_words":21,"start":136.17,"end":142.59},{"sentences":[{"text":"Yeah.","start":143.11,"end":143.34999,"sentiment":"neutral","sentiment_score":0.046715278178453445},{"text":"Sure.","start":143.34999,"end":143.59,"sentiment":"neutral","sentiment_score":0.05888523533940315},{"text":"It's Madeline, m a d e l I n e,","start":143.59,"end":147.635,"sentiment":"neutral","sentiment_score":0.035953797213733193}],"sentiment":"neutral","sentiment_score":0.03876154047126571,"channel":0,"num_words":12,"start":143.11,"end":147.635},{"sentences":[{"text":"Yep.","start":147.84999,"end":148.34999,"sentiment":"neutral","sentiment_score":0.035784557461738586}],"sentiment":"neutral","sentiment_score":0.035784557461738586,"channel":1,"num_words":1,"start":147.84999,"end":148.34999},{"sentences":[{"text":"dot mead, m e a d,","start":148.975,"end":151.395,"sentiment":"neutral","sentiment_score":0.023568174180885155}],"sentiment":"neutral","sentiment_score":0.023568174180885155,"channel":0,"num_words":6,"start":148.975,"end":151.395},{"sentences":[{"text":"Yep.","start":152.88501,"end":153.38501,"sentiment":"neutral","sentiment_score":0.02598005533218384}],"sentiment":"neutral","sentiment_score":0.02598005533218384,"channel":1,"num_words":1,"start":152.88501,"end":153.38501},{"sentences":[{"text":"@swmconsulting.","start":154.415,"end":156.755,"sentiment":"neutral","sentiment_score":0.017711011692881584}],"sentiment":"neutral","sentiment_score":0.017711011692881584,"channel":0,"num_words":1,"start":154.415,"end":156.755},{"sentences":[{"text":"Mhmm.","start":160.325,"end":160.825,"sentiment":"neutral","sentiment_score":0.008312609046697617}],"sentiment":"neutral","sentiment_score":0.008312609046697617,"channel":1,"num_words":1,"start":160.325,"end":160.825},{"sentences":[{"text":"Dot com dot a 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yeah.","start":196.325,"end":196.64499,"sentiment":"neutral","sentiment_score":-0.0435106735676527},{"text":"So the n is actually an n for mother for motherless.","start":196.64499,"end":200.105,"sentiment":"neutral","sentiment_score":-0.07340903173793446}],"sentiment":"neutral","sentiment_score":-0.06880928432712188,"channel":0,"num_words":13,"start":196.325,"end":200.105},{"sentences":[{"text":"Ah, 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They discuss the flooding in the area and the need for a flood model. Maddie asks for more detailed information and offers to write a quote and have the flood model included. They also discuss the flood modeling and whether or not it takes into account existing fences."},"intents":{"segments":[{"text":"I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood request. Yes.","start_word":26,"end_word":38,"intents":[{"intent":"Request information and quotes","confidence_score":0.00003803909}]},{"text":"Council council forwarded us some, like, very basic screenshots. I I can send that to you if you want.","start_word":97,"end_word":115,"intents":[{"intent":"Send screenshots to council","confidence_score":0.08705083}]},{"text":"We can also just talk to counsel about it. Okay.","start_word":224,"end_word":233,"intents":[{"intent":"Talk to counsel","confidence_score":0.09739167}]},{"text":"And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information. Yeah.","start_word":258,"end_word":287,"intents":[{"intent":"Provide detailed information","confidence_score":0.14658251}]},{"text":"And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information. Yeah. Awesome.","start_word":258,"end_word":288,"intents":[{"intent":"Gather information","confidence_score":0.021140948}]},{"text":"Because what I can do is we can write up the quote anyway. Yeah. Yeah.","start_word":293,"end_word":307,"intents":[{"intent":"Write up quote","confidence_score":0.42714405}]},{"text":"Well, just in case, could I grab your just in case I don't have it, could I grab your preferred email? Yeah. Sure.","start_word":353,"end_word":375,"intents":[{"intent":"Gather email","confidence_score":0.010066075},{"intent":"Make contact email","confidence_score":0.000093789124}]},{"text":"What we can do is run the existing and then your plan to see if there actually is any Aflox or not.","start_word":529,"end_word":550,"intents":[{"intent":"Identify and fix flood conditions","confidence_score":2.3800452e-7}]},{"text":"And does the flood modeling take into account that there's already existing paling fences? Yeah.","start_word":630,"end_word":644,"intents":[{"intent":"Provide flood modeling","confidence_score":0.0069930153}]},{"text":"Well, I'll I'll see if I can find find that basic info from council.","start_word":723,"end_word":736,"intents":[{"intent":"Find and display basic information from council","confidence_score":0.0006264578}]}]},"sentiments":{"segments":[{"text":"Hello. Aksine. Lachlan speaking. Hey, Rocklin. This is Maddie calling from SWM Consulting. How are you?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.14692410826683044},{"text":"I'm good, Maddie. How are you? Yeah. Good. Thank you.","start_word":16,"end_word":25,"sentiment":"positive","sentiment_score":0.5677013397216797},{"text":"I'm just calling about 2 Craig Avenue, Croydon Cordon, the flood request. Yes. Yes. Yeah. Yeah. So I was just wondering. We actually yeah.","start_word":26,"end_word":49,"sentiment":"neutral","sentiment_score":0.16011473536491394},{"text":"We're happy to provide a quote.","start_word":50,"end_word":55,"sentiment":"positive","sentiment_score":0.4745088517665863},{"text":"I just wanted to get a bit more information about the flooding in the area. They saw on your plan that you've actually got a flood extent Yes. in Yes. yeah. I was wondering if that is that from council? Yes. Council council forwarded us some, like, very basic screenshots. I I can send that to you if you want. Yeah. Would that No. be helpful? That'd be great. I guess the only yeah. Because we are actually doing a site just north of this site, actually. So we have a flood model that covers the area, but it isn't showing the same flood extent. So I just wanted to check if it's a yeah. Where those flood extents are coming from. But I think it maybe they've just got a different model for that area or a different yeah. A newer version possibly. Oh, right. Okay. But yeah. No. I guess, yeah, if you could forward them through, that would be great. But if not, that's okay. We can also just talk to counsel about it. Okay. I I have Yeah. I have asked since I got the RFI from council, I I have asked for more detailed, modeling. Yes. And the individual I was dealing with is away until Monday, but I am sort of hoping that they'll provide us a little with a bit more detailed information. Yeah.","start_word":56,"end_word":286,"sentiment":"neutral","sentiment_score":-0.007520369895092853},{"text":"Awesome.","start_word":287,"end_word":287,"sentiment":"positive","sentiment_score":0.46767640113830566},{"text":"But no. That's absolutely fine. Because what I can do is we can write up the quote anyway. Yeah. Yeah. And assuming because typically, council are happy we just buy their flood models off them, and then we base our assessment on that. So I'll just assume that we yeah.","start_word":288,"end_word":337,"sentiment":"neutral","sentiment_score":0.25811323523521423},{"text":"We can just do that as well for this assessment.","start_word":338,"end_word":347,"sentiment":"positive","sentiment_score":0.35967758297920227},{"text":"Yeah. Yeah. Yeah. Understood. Okay. Well, just in case, could I grab your just in case I don't have it, could I grab your preferred email? Yeah. Sure. It's Madeline, m a d e l I n e, Yep. dot mead, m e a d, Yep. @swmconsulting. Mhmm. Dot com dot a u. Okay. So madeline.meade@swnconsulting.com.au. S w n. S K. s w n. Yep. M, sorry, for I for my own.","start_word":348,"end_word":419,"sentiment":"neutral","sentiment_score":0.0016833055997267363},{"text":"Sorry. My brain's not working.","start_word":420,"end_word":424,"sentiment":"negative","sentiment_score":-0.5254935622215271},{"text":"Badeline as in m a d e l I n e, Yeah. So did you say s w n or s w n? s for swan, w for water, n for Nelly. Oh, yeah. So the n is actually an n for mother for motherless. Ah, okay. Sorry. Yeah. Sorry. Sorry. But yeah. What we'll do for this one is we'll send a quote through, and we'll put in an optional item for mitigation. Basically, because of how the site has been figured and you've only got those two townhouses in the flood flooded area, and there also Yes. already is that baron set. What we can do is run the existing and then your plan to see if there actually is any Aflox or not. And if there isn't, we can just finish the project then write off a report. But otherwise, if there is some if we do need to make some refinements with design, then we'll go to that optional mitigation phase. But, yeah, just based on the site, we that because it isn't that flooded, and there is already something in that flooded area. Yeah. And, hopefully, we could just do the existing and developed and then see how that goes. And does the flood modeling take into account that there's already existing paling fences? Yeah. Yeah. So tailing fences typically aren't represented. It's we show concrete or glass fences in modeling. But because, Okay. yeah, wooden fences sometimes aren't able to sustain the force, those don't get incorporated into the models. Understood. After, you know, flood event, they just break and let the water through. Yeah. Yeah. So yeah. Well, they don't always, but we have to model as if they would just for a worst case sort of scenario. Yeah. Okay. Alright. Well, I'll I'll see if I can find find that basic info from council.","start_word":425,"end_word":736,"sentiment":"neutral","sentiment_score":-0.004010055742513102},{"text":"I think it was just a couple Awesome.","start_word":737,"end_word":744,"sentiment":"positive","sentiment_score":0.3660406172275543},{"text":"of screenshots, but, Yeah. yeah, Okay. that Yep. might help. And then I'll write up the proposal and should have it to you by Monday or Tuesday next week.","start_word":745,"end_word":773,"sentiment":"neutral","sentiment_score":0.2373431828515283},{"text":"Oh, perfect. Alright. Thank you so much for your call. Awesome. Thank you. Bye. Thank you. Bye.","start_word":774,"end_word":790,"sentiment":"positive","sentiment_score":0.7186825275421143}],"average":{"sentiment":"neutral","sentiment_score":0.060419212760227096}}}}