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Good morning. Oh, yeah. Charles, it's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nOh, yes, Charles. Actually, we have spoken a few months ago regarding our AI MDR platform called Vigilance AI. And the reason why I'm calling is, I just wanted to check if now might be a better time to schedule a quick demo? Oh, may I know the reason why, Charles? Is it because you guys already have a cybersecurity employee?\n\nOh, regards to budgeting, as we talked about it before, mate, it's just a fraction of a cost, and it's going to be tailored to your current setup. So yeah. We're not trying to replace what you currently have, but we just want to show you in comparison. I see. I see.\n\nLike like I said, it's not immediate, but I totally understand if you're busy, mate, you know, Charles, we can have this scheduled in another time if you're available next month. I understand. Well, gotcha. Alright. I'll keep you in mind, but, again, thank you for the time, Charles.\n\nI just wanted to check on your name. You have a great day. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi, Charles.","start":4.08,"end":5.14,"sentiment":"neutral","sentiment_score":0.0878170778354009},{"text":"Good morning.","start":5.3599997,"end":6.1,"sentiment":"positive","sentiment_score":0.34270766377449036},{"text":"Oh, yeah.","start":9.599999,"end":10.24,"sentiment":"neutral","sentiment_score":0.02529238909482956},{"text":"Charles, it's Andrew from Vigilance AI.","start":10.24,"end":12.82,"sentiment":"neutral","sentiment_score":0.03224279545247555},{"text":"Have I caught you in a bad time?","start":13.04,"end":14.82,"sentiment":"neutral","sentiment_score":-0.1300608036108315}],"sentiment":"neutral","sentiment_score":0.007258175384430658,"num_words":21,"start":4.08,"end":14.82},{"sentences":[{"text":"Oh, yes, Charles.","start":19.105,"end":20.164999,"sentiment":"neutral","sentiment_score":-0.014650365337729454},{"text":"Actually, we have spoken a few months ago regarding our AI MDR platform called Vigilance AI.","start":20.545,"end":27.125,"sentiment":"neutral","sentiment_score":0.022376243607141078},{"text":"And the reason why I'm calling is, I just wanted to check if now might be a better time to schedule a quick demo?","start":27.81,"end":34.07,"sentiment":"neutral","sentiment_score":0.024437627134223778},{"text":"Oh, may I know the reason why, Charles?","start":39.655,"end":42.074997,"sentiment":"neutral","sentiment_score":-0.03585944650694728},{"text":"Is it because you guys already have a cybersecurity employee?","start":42.774998,"end":45.915,"sentiment":"neutral","sentiment_score":-0.044710942544043064}],"sentiment":"neutral","sentiment_score":0.002730932056170995,"num_words":61,"start":19.105,"end":45.915},{"sentences":[{"text":"Oh, regards to budgeting, as we talked about it before, mate, it's just a fraction of a cost, and it's going to be tailored to your current setup.","start":52.739998,"end":63.3,"sentiment":"neutral","sentiment_score":-0.07367117436868804},{"text":"So yeah.","start":63.3,"end":65.235,"sentiment":"neutral","sentiment_score":-0.049546390771865845},{"text":"We're not trying to replace what you currently have, but we just want to show you in comparison.","start":65.235,"end":70.455,"sentiment":"neutral","sentiment_score":-0.08048187403215303},{"text":"I see.","start":75.875,"end":76.355,"sentiment":"neutral","sentiment_score":-0.07409828901290894},{"text":"I see.","start":76.355,"end":76.915,"sentiment":"neutral","sentiment_score":-0.06501934118568897}],"sentiment":"neutral","sentiment_score":-0.07478451263159513,"num_words":52,"start":52.739998,"end":76.915},{"sentences":[{"text":"Like like I said, it's not immediate, but I totally understand if you're busy, mate, you know, Charles, we can have this scheduled in another time if you're available next month.","start":76.915,"end":91.08,"sentiment":"neutral","sentiment_score":-0.06224841822779948},{"text":"I understand.","start":99.165,"end":99.905,"sentiment":"neutral","sentiment_score":-0.03899438492953777},{"text":"Well, gotcha.","start":100.205,"end":106.40294,"sentiment":"neutral","sentiment_score":0.1416274458169937},{"text":"Alright.","start":107.02294,"end":107.52294,"sentiment":"neutral","sentiment_score":0.18585416674613953},{"text":"I'll keep you in mind, but, again, thank you for the time, Charles.","start":107.66294,"end":110.962944,"sentiment":"neutral","sentiment_score":0.32940942966021025}],"sentiment":"neutral","sentiment_score":0.055994732837591855,"num_words":49,"start":76.915,"end":110.962944},{"sentences":[{"text":"I just wanted to check on your name.","start":111.02294,"end":112.54294,"sentiment":"neutral","sentiment_score":0.2664113771170378},{"text":"You have a great day.","start":112.54294,"end":113.50294,"sentiment":"positive","sentiment_score":0.5132538080215454},{"text":"Take care.","start":113.50294,"end":114.16294,"sentiment":"neutral","sentiment_score":0.33051158487796783}],"sentiment":"positive","sentiment_score":0.35723888178666435,"num_words":15,"start":111.02294,"end":114.16294}]}}]},{"alternatives":[{"transcript":"Hello? 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Good morning. Is this? Yeah. It's not right.\n\nWhat can I do for eight months? No. I don't think it's something that we're interested in. Sorry about Yeah. We just haven't had the budget to, solar, I think, in that regard to the matter.\n\nNo. Yes. We don't we don't have any money to take on any new solutions at the moment. No. Nothing in this financial year.\n\nI'm not gonna be able to look at this in the current financial year. Happy to happy for you to keep me on the mailing list. Just come back to me, yeah, next year. 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Good morning.\n\nChannel 1: Good morning. Is this?\n\nChannel 0: Oh, yeah. Charles, it's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Yeah. It's not right. What can I do for eight months?\n\nChannel 0: Oh, yes, Charles. Actually, we have spoken a few months ago regarding our AI MDR platform called Vigilance AI. And the reason why I'm calling is, I just wanted to check if now might be a better time to schedule a quick demo?\n\nChannel 1: No. I don't think it's something that we're interested in. Sorry about\n\nChannel 0: Oh, may I know the reason why, Charles? Is it because you guys already have a cybersecurity employee?\n\nChannel 1: Yeah. We just haven't had the budget to, solar, I think, in that regard to the matter.\n\nChannel 0: Oh, regards to budgeting, as we talked about it before, mate, it's just a fraction of a cost, and it's going\n\nChannel 1: No.\n\nChannel 0: to be tailored to your current setup. So yeah. 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agent fromGenerationance AI called a customer named Charles to schedule a demo of their AI MDR platform, but Charles declined, stating that he already has a cybersecurity employee. The agent apologized and offered to schedule the demo for the next month, but Charles declined and asked to be kept on a mailing list for the future. The agent agreed to keep Charles on the list and thanked him for his time."},"intents":{"segments":[{"text":"Actually, we have spoken a few months ago regarding our AI MDR platform called Vigilance AI. And the reason why I'm calling is, I just wanted to check if now might be a better time to schedule a quick demo? No.","start_word":40,"end_word":80,"intents":[{"intent":"Schedule demo","confidence_score":0.25637624}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Charles.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.07074354588985443},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3431287705898285},{"text":"Good morning. Is this? Oh, yeah. Charles, it's Andrew from Vigilance AI. Have I caught you in a bad time? 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We in don't comparison. we don't have any money to take on any new solutions at the moment. I see. I see. Like like I said, it's not immediate, but I totally understand if you're busy, mate, you know, Charles, we can have this scheduled in another time if you're available next month. No.","start_word":30,"end_word":228,"sentiment":"neutral","sentiment_score":-0.09338407218456268},{"text":"Nothing in this financial year. I'm not gonna be able to look at this in the current financial year.","start_word":229,"end_word":247,"sentiment":"negative","sentiment_score":-0.3917945325374603},{"text":"I understand. Happy to happy Well, for you to keep me on the mailing list. Just come back to me, yeah, next year. gotcha. Alright. I'll keep you in mind, but, again, thank you for the time, Charles. I just wanted to check on your name.","start_word":248,"end_word":293,"sentiment":"neutral","sentiment_score":0.2168530225753784},{"text":"You have a great day. 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