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you","start":50.295,"end":50.614998,"sentiment":"neutral","sentiment_score":-0.2116936892271042}],"sentiment":"neutral","sentiment_score":-0.2116936892271042,"channel":0,"num_words":2,"start":50.295,"end":50.614998},{"sentences":[{"text":"I","start":50.565,"end":51.045,"sentiment":"neutral","sentiment_score":-0.17365550994873047}],"sentiment":"neutral","sentiment_score":-0.17365550994873047,"channel":1,"num_words":1,"start":50.565,"end":51.045},{"sentences":[{"text":"remember,","start":50.614998,"end":51.095,"sentiment":"neutral","sentiment_score":-0.2067730575799942}],"sentiment":"neutral","sentiment_score":-0.2067730575799942,"channel":0,"num_words":1,"start":50.614998,"end":51.095},{"sentences":[{"text":"I","start":51.045,"end":51.364998,"sentiment":"neutral","sentiment_score":-0.26326602697372437}],"sentiment":"neutral","sentiment_score":-0.26326602697372437,"channel":1,"num_words":1,"start":51.045,"end":51.364998},{"sentences":[{"text":"I","start":51.095,"end":51.595,"sentiment":"neutral","sentiment_score":-0.26212820410728455}],"sentiment":"neutral","sentiment_score":-0.26212820410728455,"channel":0,"num_words":1,"start":51.095,"end":51.595},{"sentences":[{"text":"don't recall having that conversation.","start":51.364998,"end":53.065,"sentiment":"neutral","sentiment_score":-0.2933168917894363},{"text":"I'm not the best person to have the conversation with, and this is actually a personal number.","start":53.125,"end":57.784996,"sentiment":"negative","sentiment_score":-0.4721967472749598},{"text":"So I wouldn't share it with anyone regards to work related discussion.","start":58.160004,"end":62.56,"sentiment":"negative","sentiment_score":-0.49331536889076233},{"text":"So I'd appreciate if you remove it from your list.","start":62.56,"end":65.060005,"sentiment":"negative","sentiment_score":-0.42806736528873446}],"sentiment":"negative","sentiment_score":-0.4475997100499543,"channel":1,"num_words":44,"start":51.364998,"end":65.060005},{"sentences":[{"text":"Totally understand.","start":66.90694,"end":67.88694,"sentiment":"neutral","sentiment_score":0.08296684175729752},{"text":"No worries.","start":68.02694,"end":68.76694,"sentiment":"neutral","sentiment_score":0.11982814222574234},{"text":"So","start":68.826935,"end":69.146935,"sentiment":"neutral","sentiment_score":0.1850041300058365}],"sentiment":"neutral","sentiment_score":0.11811881959438324,"channel":0,"num_words":5,"start":66.90694,"end":69.146935},{"sentences":[{"text":"Thank","start":68.880005,"end":69.200005,"sentiment":"positive","sentiment_score":0.35466957092285156}],"sentiment":"positive","sentiment_score":0.35466957092285156,"channel":1,"num_words":1,"start":68.880005,"end":69.200005},{"sentences":[{"text":"I'm","start":69.146935,"end":69.38694,"sentiment":"neutral","sentiment_score":0.26777374744415283}],"sentiment":"neutral","sentiment_score":0.26777374744415283,"channel":0,"num_words":1,"start":69.146935,"end":69.38694},{"sentences":[{"text":"you.","start":69.200005,"end":69.700005,"sentiment":"neutral","sentiment_score":0.2647126317024231}],"sentiment":"neutral","sentiment_score":0.2647126317024231,"channel":1,"num_words":1,"start":69.200005,"end":69.700005},{"sentences":[{"text":"just checking back.","start":69.38694,"end":70.44694,"sentiment":"neutral","sentiment_score":0.15747848649819693}],"sentiment":"neutral","sentiment_score":0.15747848649819693,"channel":0,"num_words":3,"start":69.38694,"end":70.44694},{"sentences":[{"text":"Thanks.","start":70.8,"end":71.28,"sentiment":"positive","sentiment_score":0.33612748980522156}],"sentiment":"positive","sentiment_score":0.33612748980522156,"channel":1,"num_words":1,"start":70.8,"end":71.28},{"sentences":[{"text":"You","start":71.22694,"end":71.38694,"sentiment":"neutral","sentiment_score":0.29018494486808777}],"sentiment":"neutral","sentiment_score":0.29018494486808777,"channel":0,"num_words":1,"start":71.22694,"end":71.38694},{"sentences":[{"text":"Bye.","start":71.28,"end":71.78,"sentiment":"neutral","sentiment_score":0.3185451626777649}],"sentiment":"neutral","sentiment_score":0.3185451626777649,"channel":1,"num_words":1,"start":71.28,"end":71.78},{"sentences":[{"text":"have a great day, Mary.","start":71.38694,"end":72.43194,"sentiment":"positive","sentiment_score":0.5460820674896241}],"sentiment":"positive","sentiment_score":0.5460820674896241,"channel":0,"num_words":5,"start":71.38694,"end":72.43194}]},"summary":{"result":"success","short":"An agent from Midland's AI company calls Mary Anne to check if they had previously talked about their MDR platform and their Video and Say I (MDR) platform. Mary Anne denies having had that conversation and asks the agent to remove her from their list. The agent apologizes and ends the call."},"intents":{"segments":[{"text":"So I'd appreciate if you remove it from your list.","start_word":149,"end_word":158,"intents":[{"intent":"Request removal from call list","confidence_score":0.044498358}]}]},"sentiments":{"segments":[{"text":"Hello. Mary Anne speaking. Oh, hi, Mary Anne. It's Andrew from Midland's AI.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.009223686531186104},{"text":"Have I caught you in a bad time?","start_word":13,"end_word":20,"sentiment":"negative","sentiment_score":-0.4044497609138489},{"text":"Sorry. Who who... Where were you calling from? Oh, yes. Mary Anne, I represent, Vigilance AI. We are an AI associate platform, and we we have actually talked before, months ago. And I was just, checking back as you mentioned to call you on this month, which I don't is why remember I'm... having I don't remember having that conversation. Did we meet somewhere? Or Oh, no. I I called you last few months ago, and we were talking about Video and Say I, our MDR platform. I If you I remember, I I don't recall having that conversation.","start_word":21,"end_word":119,"sentiment":"neutral","sentiment_score":-0.11038274317979813},{"text":"I'm not the best person to have the conversation with, and this is actually a personal number. So I wouldn't share it with anyone regards to work related discussion. So I'd appreciate if you remove it from your list.","start_word":120,"end_word":158,"sentiment":"negative","sentiment_score":-0.46610596776008606},{"text":"Totally understand. No worries. So Thank I'm you. just checking back.","start_word":159,"end_word":169,"sentiment":"neutral","sentiment_score":0.17506259679794312},{"text":"Thanks.","start_word":170,"end_word":170,"sentiment":"positive","sentiment_score":0.33612748980522156},{"text":"You Bye.","start_word":171,"end_word":172,"sentiment":"neutral","sentiment_score":0.311455100774765},{"text":"have a great day, Mary.","start_word":173,"end_word":177,"sentiment":"positive","sentiment_score":0.5793126821517944}],"average":{"sentiment":"neutral","sentiment_score":-0.13084721086494416}}}}