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Chris speaking.\n\nChannel 0: Hi. Yes. Good good morning. Chris, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Hey, Ronald. I'm just about to jump into a meeting. What can I help you with?\n\nChannel 0: Sir, if you can remember, I was able to touch base with you last year. This is regarding the introductory meeting that we're requesting.\n\nChannel 1: Yeah. I I don't think there's really any capacity, so I I don't wanna waste your time.\n\nChannel 0: Mhmm.\n\nChannel 1: So, yeah, I'll just let it pass this time. Thanks very much, and I hope you have a good day, Ronald. Bye.\n\nChannel 0: Alright. No. No. No worries. Thank you.\n\nChannel 1: You too. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.28,"end":1.68,"sentiment":"neutral","sentiment_score":0.02130252867937088},{"text":"Chris speaking.","start":1.68,"end":2.5,"sentiment":"neutral","sentiment_score":0.02500823140144348}],"sentiment":"neutral","sentiment_score":0.023772997160752613,"channel":1,"num_words":3,"start":1.28,"end":2.5},{"sentences":[{"text":"Hi.","start":4.08,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.14484833180904388},{"text":"Yes.","start":4.3199997,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.3068483769893646},{"text":"Good good morning.","start":5.2,"end":6.42,"sentiment":"positive","sentiment_score":0.5595370332400004},{"text":"Chris, it's Ronald from Cloud Solution IT.","start":6.96,"end":10.74,"sentiment":"positive","sentiment_score":0.34320015566689627},{"text":"How are you doing today?","start":11.679999,"end":12.9,"sentiment":"neutral","sentiment_score":0.32023278474807737}],"sentiment":"positive","sentiment_score":0.3608160483486512,"channel":0,"num_words":17,"start":4.08,"end":12.9},{"sentences":[{"text":"Yeah.","start":13.065001,"end":13.385,"sentiment":"neutral","sentiment_score":0.0927405208349228},{"text":"Hey, Ronald.","start":13.385,"end":14.025001,"sentiment":"neutral","sentiment_score":0.09318394213914871},{"text":"I'm just about to jump into a meeting.","start":14.025001,"end":15.865,"sentiment":"neutral","sentiment_score":0.0797781003639102},{"text":"What can I help you with?","start":15.865,"end":17.165,"sentiment":"neutral","sentiment_score":0.09482254708806674}],"sentiment":"neutral","sentiment_score":0.08742755826781778,"channel":1,"num_words":17,"start":13.065001,"end":17.165},{"sentences":[{"text":"Sir, if you can remember, I was able to touch base with you last year.","start":17.685,"end":21.384998,"sentiment":"neutral","sentiment_score":0.07049393635243177},{"text":"This is regarding the introductory meeting that we're requesting.","start":22.005,"end":24.585,"sentiment":"neutral","sentiment_score":0.022253330383035872}],"sentiment":"neutral","sentiment_score":0.05240370911390831,"channel":0,"num_words":24,"start":17.685,"end":24.585},{"sentences":[{"text":"Yeah.","start":25.785,"end":25.945,"sentiment":"neutral","sentiment_score":-0.1591530442237854},{"text":"I I don't think there's really any capacity, so I I don't wanna waste your time.","start":25.945,"end":29.74,"sentiment":"negative","sentiment_score":-0.40968370996415615}],"sentiment":"negative","sentiment_score":-0.3949466119794285,"channel":1,"num_words":17,"start":25.785,"end":29.74},{"sentences":[{"text":"Mhmm.","start":30.67,"end":31.17,"sentiment":"neutral","sentiment_score":-0.08122722804546356}],"sentiment":"neutral","sentiment_score":-0.08122722804546356,"channel":0,"num_words":1,"start":30.67,"end":31.17},{"sentences":[{"text":"So, yeah, I'll just let it pass this time.","start":31.079998,"end":32.92,"sentiment":"neutral","sentiment_score":-0.03758892209993468},{"text":"Thanks very much, and I hope you have a good day, Ronald.","start":32.92,"end":34.84,"sentiment":"positive","sentiment_score":0.5961824332674345},{"text":"Bye.","start":34.84,"end":35.34,"sentiment":"neutral","sentiment_score":0.1609044075012207}],"sentiment":"neutral","sentiment_score":0.3171269685368646,"channel":1,"num_words":22,"start":31.079998,"end":35.34},{"sentences":[{"text":"Alright.","start":35.23,"end":35.73,"sentiment":"neutral","sentiment_score":0.12349729984998704},{"text":"No.","start":35.79,"end":36.03,"sentiment":"neutral","sentiment_score":0.06069433689117432},{"text":"No.","start":36.03,"end":36.19,"sentiment":"neutral","sentiment_score":0.0808083713054657},{"text":"No worries.","start":36.19,"end":36.75,"sentiment":"neutral","sentiment_score":0.15422594547271729},{"text":"Thank you.","start":36.75,"end":37.489998,"sentiment":"positive","sentiment_score":0.38212209939956665}],"sentiment":"neutral","sentiment_score":0.19109944254159927,"channel":0,"num_words":7,"start":35.23,"end":37.489998},{"sentences":[{"text":"You too.","start":37.16,"end":37.64,"sentiment":"neutral","sentiment_score":0.24045062065124512},{"text":"Bye.","start":37.64,"end":38.14,"sentiment":"neutral","sentiment_score":0.14930298924446106}],"sentiment":"neutral","sentiment_score":0.21006807684898376,"channel":1,"num_words":3,"start":37.16,"end":38.14},{"sentences":[{"text":"Bye bye.","start":38.67,"end":39.16794,"sentiment":"neutral","sentiment_score":0.09753141552209854}],"sentiment":"neutral","sentiment_score":0.09753141552209854,"channel":0,"num_words":2,"start":38.67,"end":39.16794}]},"summary":{"result":"success","short":"An IT representative named Ronald calls a customer named Chris to discuss an introductory meeting they requested. Chris reminds him of the introductory meeting last year, but Ronald decides not to waste his time and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Chris speaking. Hi. Yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1137140616774559},{"text":"Good good morning. Chris, it's Ronald from Cloud Solution IT.","start_word":5,"end_word":14,"sentiment":"positive","sentiment_score":0.41265565156936646},{"text":"How are you doing today? Yeah. Hey, Ronald. I'm just about to jump into a meeting. What can I help you with? Sir, if you can remember, I was able to touch base with you last year. This is regarding the introductory meeting that we're requesting. 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