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Please hold while we transfer your call. Hi. T. Sadi speaking. Sorry. Where are you calling from? She's actually went into a meeting a few minutes ago. Yeah. Well, what was it regarding to? Yeah. Yeah. She's yeah. Yeah. No. She's not available at the moment, unfortunately. She just had to go into a meeting. Do you wanna send her yeah. You can send her an email if you want. Send it to you you can. That's fine. Yeah. So I'll give you the email address. It's carina, c r r I n a. Dot safi, s a f I, at yamaha hyphen motor. Yeah. Hyphen motor. No. Motor. Not s. Motor. Just single. Dot com dot a u. Yep. Send her the email and she'll have a look. No. No worries. Anytime. You too. You too. Thanks. Thanks. 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Sadi, and is transferred to an agent named Andrew from the IT department. The agent explains that their company, Adrian, helps investigate security breaches and provides an audit trail. The agent offers to send the customer an email with their information and gives them the email address. The call ends with pleasantries."},"intents":{"segments":[{"text":"Is there any way Do where you wanna I can send our info? Like send her yeah.","start_word":144,"end_word":160,"intents":[{"intent":"Send info to corina","confidence_score":0.015806591}]}]},"sentiments":{"segments":[{"text":"Have reached Yamaha IT service desk. Please hold while we transfer your call. Hi. T. Sadi speaking. Oh, yes. Hi. It's Andrew from Vigilance AI. Have I caught you guys in a bad time? Sorry. Where are you calling from? Vigilance AI. I was actually trying to reach Corina from the IT department. She's actually went into a meeting a few minutes ago. Oh, she just did. Yeah. Yeah. Because Well, what was it regarding to? yeah. It's a Vigilance AI. That is our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides a full audit trail without adding headcount Yeah. or replacing your existing stack. And Yeah. we would She's like to ask for yeah. Yeah. No. She's so as not available at the moment, unfortunately. She just had to go into a meeting. understood. Is there any way Do where you wanna I can send our info? Like send her yeah. You can send her an email if you want. oh, certainly. What is the what is the best email where I can send it to? And should I address Send it it to to Corina? you you can. That's fine. Yeah. So I'll give you the email address. It's carina, Alright. c r r I n a. Got it. Dot safi, s a f I, Alright. at yamaha hyphen motor. Yamaha hyphen motors. Yeah. Hyphen motor. No. Motor. Not s. Motor. Just single. Alright. Gotcha. That Dot com dot a u. alright. Got it. Well, Yep. I Send really her the email appreciate and she'll this. have a look. No. No worries. Anytime. Oh, yes.","start_word":0,"end_word":275,"sentiment":"neutral","sentiment_score":0.0030181047040969133},{"text":"Well, you have a great day. Thank you.","start_word":276,"end_word":283,"sentiment":"positive","sentiment_score":0.5202063918113708},{"text":"You Take too. care. You too. Thanks. Thanks. Bye.","start_word":284,"end_word":292,"sentiment":"neutral","sentiment_score":0.27146458625793457}],"average":{"sentiment":"neutral","sentiment_score":0.025997103434422863}}}}