{"metadata":{"transaction_key":"deprecated","request_id":"01a10984-e0a2-7d12-a6f7-a036a93d6686","sha256":"2f70465f62535508553461539cd7b1798f48c3408ab17a41091cc0bf6ba9b963","created":"2026-10-05T00:44:26.842Z","duration":10.655937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Alberto Garcia, solicitor, director of Everything Legal. Please leave a detailed message.","confidence":0.9970703,"words":[{"word":"hi","start":0.79999995,"end":1.3,"confidence":0.9970703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.006199173629283905},{"word":"you've","start":1.5999999,"end":1.92,"confidence":0.99853516,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.10903997719287872},{"word":"reached","start":1.92,"end":2.24,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.15348702669143677},{"word":"alberto","start":2.24,"end":2.74,"confidence":0.9970703,"punctuated_word":"Alberto","sentiment":"neutral","sentiment_score":-0.017048168927431107},{"word":"garcia","start":2.8,"end":3.3,"confidence":0.94384766,"punctuated_word":"Garcia,","sentiment":"neutral","sentiment_score":-0.09280310571193696},{"word":"solicitor","start":4.48,"end":4.98,"confidence":0.91845703,"punctuated_word":"solicitor,","sentiment":"neutral","sentiment_score":-0.0034777075052261353},{"word":"director","start":5.44,"end":5.94,"confidence":0.9970703,"punctuated_word":"director","sentiment":"neutral","sentiment_score":-0.006769195199012756},{"word":"of","start":6.16,"end":6.3999996,"confidence":0.97802734,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.11280953884124756},{"word":"everything","start":6.3999996,"end":6.7999997,"confidence":0.9116211,"punctuated_word":"Everything","sentiment":"neutral","sentiment_score":-0.02339419722557068},{"word":"legal","start":6.7999997,"end":7.2999997,"confidence":0.99609375,"punctuated_word":"Legal.","sentiment":"neutral","sentiment_score":-0.1349857896566391},{"word":"please","start":8.32,"end":8.639999,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6481943130493164},{"word":"leave","start":8.639999,"end":8.8,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5673221349716187},{"word":"a","start":8.8,"end":8.96,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5933559536933899},{"word":"detailed","start":8.96,"end":9.36,"confidence":0.9892578,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.5296245813369751},{"word":"message","start":9.36,"end":9.86,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.35594624280929565}],"paragraphs":{"transcript":"\nHi. You've reached Alberto Garcia, solicitor, director of Everything Legal. Please leave a detailed message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":-0.006199173629283905},{"text":"You've reached Alberto Garcia, solicitor, director of Everything Legal.","start":1.5999999,"end":7.2999997,"sentiment":"neutral","sentiment_score":-0.07264607855015331},{"text":"Please leave a detailed message.","start":8.32,"end":9.86,"sentiment":"negative","sentiment_score":-0.5388886451721191}],"sentiment":"neutral","sentiment_score":-0.22363047376275064,"num_words":15,"start":0.79999995,"end":9.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Alberto Garcia, solicitor, director of Everything Legal. Please leave a detailed message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":-0.006199173629283905},{"text":"You've reached Alberto Garcia, solicitor, director of Everything Legal.","start":1.5999999,"end":7.2999997,"sentiment":"neutral","sentiment_score":-0.07264607855015331},{"text":"Please leave a detailed message.","start":8.32,"end":9.86,"sentiment":"negative","sentiment_score":-0.5388886451721191}],"sentiment":"neutral","sentiment_score":-0.22363047376275064,"channel":1,"num_words":15,"start":0.79999995,"end":9.86}]},"summary":{"result":"success","short":"Hi. You've reached Alberto Garcia, solicitor, director of Everything Legal. Please leave a detailed message."},"intents":{"segments":[{"text":"Please leave a detailed message.","start_word":10,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.5777757}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Alberto Garcia, solicitor, director of Everything Legal.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":-0.0666239932179451},{"text":"Please leave a detailed message.","start_word":10,"end_word":14,"sentiment":"negative","sentiment_score":-0.5697447061538696}],"average":{"sentiment":"neutral","sentiment_score":-0.21336750189463297}}}}