{"metadata":{"transaction_key":"deprecated","request_id":"019f25a7-cfee-7d93-94bd-24d957ef00ad","sha256":"1efeda2754c30c4a902263db6b0aa1e15cf9ebd6031ee1b278c13921e51463d4","created":"2026-07-03T01:46:23.560Z","duration":11.375937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You called Chintan Jajal. Please leave your name and number. I will call you back. Thanks. Please leave a detailed message after the tone. When you have finished","confidence":1.0,"words":[{"word":"hi","start":2.72,"end":3.1999998,"confidence":0.99658203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.16119448840618134},{"word":"you","start":3.1999998,"end":3.36,"confidence":0.9970703,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.0826498493552208},{"word":"called","start":3.36,"end":3.6799998,"confidence":0.90527344,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.09154706448316574},{"word":"chintan","start":3.6799998,"end":4.08,"confidence":0.7471517,"punctuated_word":"Chintan","sentiment":"neutral","sentiment_score":0.1151699498295784},{"word":"jajal","start":4.08,"end":4.56,"confidence":0.561615,"punctuated_word":"Jajal.","sentiment":"neutral","sentiment_score":0.04909845069050789},{"word":"please","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.03066784143447876},{"word":"leave","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.06991897523403168},{"word":"your","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.04446239769458771},{"word":"name","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.06740768253803253},{"word":"and","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12299074232578278},{"word":"number","start":5.52,"end":5.92,"confidence":0.9638672,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.0950235053896904},{"word":"i","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05661153793334961},{"word":"will","start":6.08,"end":6.24,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.08680552244186401},{"word":"call","start":6.24,"end":6.48,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.04881279170513153},{"word":"you","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.003153190016746521},{"word":"back","start":6.72,"end":7.12,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.06253994256258011},{"word":"thanks","start":7.12,"end":7.62,"confidence":1.0,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.6376646161079407},{"word":"please","start":8.0,"end":8.32,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.10719451308250429},{"word":"leave","start":8.32,"end":8.559999,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.0834190845489502},{"word":"a","start":8.559999,"end":8.639999,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.05676020681858063},{"word":"detailed","start":8.639999,"end":9.12,"confidence":0.9970703,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.0216677188873291},{"word":"message","start":9.12,"end":9.599999,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.14424893260002136},{"word":"after","start":9.599999,"end":9.92,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.14424696564674375},{"word":"the","start":9.92,"end":10.0,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1599293053150177},{"word":"tone","start":10.0,"end":10.48,"confidence":0.99316406,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.08365710079669952},{"word":"when","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.13006725907325745},{"word":"you","start":10.719999,"end":10.88,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11635123938322069},{"word":"have","start":10.88,"end":11.04,"confidence":0.95947266,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1203002780675888},{"word":"finished","start":11.04,"end":11.375937,"confidence":0.890625,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.06391496956348419}],"paragraphs":{"transcript":"\nHi. You called Chintan Jajal. Please leave your name and number. I will call you back. Thanks.\n\nPlease leave a detailed message after the tone. When you have finished","paragraphs":[{"sentences":[{"text":"Hi.","start":2.72,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.16119448840618134},{"text":"You called Chintan Jajal.","start":3.1999998,"end":4.56,"sentiment":"neutral","sentiment_score":0.0846163285896182},{"text":"Please leave your name and number.","start":4.56,"end":5.92,"sentiment":"neutral","sentiment_score":-0.07174519076943398},{"text":"I will call you back.","start":5.92,"end":7.12,"sentiment":"neutral","sentiment_score":-0.025307343900203706},{"text":"Thanks.","start":7.12,"end":7.62,"sentiment":"positive","sentiment_score":0.6376646161079407}],"sentiment":"neutral","sentiment_score":0.03413626792676309,"num_words":17,"start":2.72,"end":7.62},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.0,"end":10.48,"sentiment":"neutral","sentiment_score":-0.10014047846198082},{"text":"When you have finished","start":10.48,"end":11.375937,"sentiment":"neutral","sentiment_score":-0.10765843652188778}],"sentiment":"neutral","sentiment_score":-0.1026464644819498,"num_words":12,"start":8.0,"end":11.375937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You called Chintan Jajal. Please leave your name and number. I will call you back. Thanks.\n\nPlease leave a detailed message after the tone. When you have finished","paragraphs":[{"sentences":[{"text":"Hi.","start":2.72,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.16119448840618134},{"text":"You called Chintan Jajal.","start":3.1999998,"end":4.56,"sentiment":"neutral","sentiment_score":0.0846163285896182},{"text":"Please leave your name and number.","start":4.56,"end":5.92,"sentiment":"neutral","sentiment_score":-0.07174519076943398},{"text":"I will call you back.","start":5.92,"end":7.12,"sentiment":"neutral","sentiment_score":-0.025307343900203706},{"text":"Thanks.","start":7.12,"end":7.62,"sentiment":"positive","sentiment_score":0.6376646161079407}],"sentiment":"neutral","sentiment_score":0.03413626792676309,"channel":1,"num_words":17,"start":2.72,"end":7.62},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.0,"end":10.48,"sentiment":"neutral","sentiment_score":-0.10014047846198082},{"text":"When you have finished","start":10.48,"end":11.375937,"sentiment":"neutral","sentiment_score":-0.10765843652188778}],"sentiment":"neutral","sentiment_score":-0.1026464644819498,"channel":1,"num_words":12,"start":8.0,"end":11.375937}]},"summary":{"result":"success","short":"Hi. You called Chintan Jajal. Please leave your name and number. I will call you back. Thanks. Please leave a detailed message after the tone. When you have finished"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":17,"end_word":24,"intents":[{"intent":"Leave voicemail","confidence_score":0.05706179}]}]},"sentiments":{"segments":[{"text":"Hi. You called Chintan Jajal. Please leave your name and number. I will call you back.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.022566720843315125},{"text":"Thanks.","start_word":16,"end_word":16,"sentiment":"positive","sentiment_score":0.6376646161079407},{"text":"Please leave a detailed message after the tone. When you have finished","start_word":17,"end_word":28,"sentiment":"neutral","sentiment_score":-0.10205051302909852}],"average":{"sentiment":"neutral","sentiment_score":0.010019271838955762}}}}