{"metadata":{"transaction_key":"deprecated","request_id":"019ed8fe-e8b8-7d03-87cb-85dc5edfeb46","sha256":"f5b4cd5795a8c7c180a4097fb0a4a0f810dcaada2cf80ff56d14b9872733b502","created":"2026-06-18T04:30:47.051Z","duration":226.94394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":668,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":748,"output_tokens":750},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":748,"output_tokens":123}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hello? I'm good. Is this how are you, brother? Mhmm. Yep. Yeah. So, actually, I sent you the meeting invite as discussed. Like, we were going to have a call. I was going to invite Harry as well so we could go over the things. Mhmm. Mhmm. Yep. Okay. So you want me to send the information for phone system? About the CRM. CRM or Dynamics three sixty five. Okay. Alright. Uh-huh. I'm not sure about the CRM. But as I said, for phone system, it's going to cost you $1 a day. And I think there's a 20 to $30 setup fee. Hello? Just once. Yeah. Once. Just once. One time, and then you just need to pay $1 a day. That is, like, $30.30 yeah. 30 something dollar. Not sure about CRM. It will be integrated to your website. Like, you get a website lead into a CRM directly. Yep. I'm not that sure about the the CRM. I need to talk first to the internal team, and then I can help out with that. Mhmm. Okay. Okay. Sure, mate. No worries. I'll send you through. Alright. No worries, man. Thanks. Thanks. Thank you. Bye.","confidence":0.9909532,"words":[{"word":"hello","start":3.12,"end":3.62,"confidence":0.9529688,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.04295133054256439},{"word":"hello","start":4.7999997,"end":5.2999997,"confidence":0.949123,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.10970981419086456},{"word":"i'm","start":6.48,"end":6.8799996,"confidence":0.8132278,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.16752396523952484},{"word":"good","start":6.8799996,"end":7.12,"confidence":0.8095307,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5208989977836609},{"word":"is","start":7.12,"end":7.3599997,"confidence":0.8459923,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.28870755434036255},{"word":"this","start":7.3599997,"end":7.44,"confidence":0.99811614,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.2907230854034424},{"word":"how","start":7.52,"end":7.68,"confidence":0.9922367,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.2669166028499603},{"word":"are","start":7.68,"end":7.8399997,"confidence":0.7842803,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2105380743741989},{"word":"you","start":7.8399997,"end":8.0,"confidence":0.97969,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.1904713660478592},{"word":"brother","start":8.0,"end":8.5,"confidence":0.9979737,"punctuated_word":"brother?","sentiment":"neutral","sentiment_score":0.214452862739563},{"word":"mhmm","start":12.719999,"end":13.219999,"confidence":0.8713722,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.07726212590932846},{"word":"yep","start":16.795,"end":17.295,"confidence":0.9917027,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02529802732169628},{"word":"yeah","start":19.355,"end":19.675,"confidence":0.99378985,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04740382730960846},{"word":"so","start":19.675,"end":20.175,"confidence":0.9005909,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.05290336161851883},{"word":"actually","start":20.795,"end":21.295,"confidence":0.9982361,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":0.0634721890091896},{"word":"i","start":22.235,"end":22.555,"confidence":0.99881196,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08044804632663727},{"word":"sent","start":22.555,"end":22.875,"confidence":0.99602294,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.09873390197753906},{"word":"you","start":22.875,"end":23.115,"confidence":0.9985411,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10396234691143036},{"word":"the","start":23.115,"end":23.355,"confidence":0.99940145,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09585048258304596},{"word":"meeting","start":23.355,"end":23.755001,"confidence":0.99967706,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.09803584218025208},{"word":"invite","start":23.755001,"end":24.255001,"confidence":0.9534937,"punctuated_word":"invite","sentiment":"neutral","sentiment_score":0.11167323589324953},{"word":"as","start":25.435001,"end":25.595001,"confidence":0.47360194,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.08232132345438004},{"word":"discussed","start":25.595001,"end":25.994999,"confidence":0.7534773,"punctuated_word":"discussed.","sentiment":"neutral","sentiment_score":0.0784505307674408},{"word":"like","start":25.994999,"end":26.235,"confidence":0.9945657,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.06224464625120163},{"word":"we","start":26.235,"end":26.395,"confidence":0.99932694,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08210485428571701},{"word":"were","start":26.395,"end":26.635,"confidence":0.99538463,"punctuated_word":"were","sentiment":"neutral","sentiment_score":0.05247022956609726},{"word":"going","start":26.635,"end":26.875,"confidence":0.9992482,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.05601700395345688},{"word":"to","start":26.875,"end":27.275,"confidence":0.99936396,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06876484304666519},{"word":"have","start":27.275,"end":27.515,"confidence":0.9995178,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.07512204349040985},{"word":"a","start":27.515,"end":27.675,"confidence":0.9996301,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06065283715724945},{"word":"call","start":27.675,"end":28.175,"confidence":0.9944617,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.057887449860572815},{"word":"i","start":28.5,"end":28.66,"confidence":0.99987984,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10976800322532654},{"word":"was","start":28.66,"end":28.9,"confidence":0.99993014,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.08628994226455688},{"word":"going","start":28.9,"end":29.3,"confidence":0.99981886,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.08190382272005081},{"word":"to","start":29.3,"end":29.54,"confidence":0.9997067,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10742419213056564},{"word":"invite","start":29.54,"end":30.04,"confidence":0.99956065,"punctuated_word":"invite","sentiment":"neutral","sentiment_score":0.12961451709270477},{"word":"harry","start":30.1,"end":30.5,"confidence":0.98844945,"punctuated_word":"Harry","sentiment":"neutral","sentiment_score":0.05470587685704231},{"word":"as","start":30.5,"end":30.66,"confidence":0.9961946,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.08419643342494965},{"word":"well","start":30.66,"end":31.16,"confidence":0.9998299,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.10462023317813872},{"word":"so","start":32.260002,"end":32.5,"confidence":0.66896015,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.07336221635341644},{"word":"we","start":32.5,"end":32.66,"confidence":0.993576,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09400563687086104},{"word":"could","start":32.66,"end":33.06,"confidence":0.99657935,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.09286767244338988},{"word":"go","start":33.06,"end":33.3,"confidence":0.97603965,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.11042144894599916},{"word":"over","start":33.3,"end":33.54,"confidence":0.985502,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.11120237410068512},{"word":"the","start":33.54,"end":33.62,"confidence":0.99055,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0625515878200531},{"word":"things","start":33.62,"end":34.12,"confidence":0.8716551,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":0.0448264516890049},{"word":"mhmm","start":34.74,"end":35.24,"confidence":0.99642056,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0026278775185346603},{"word":"mhmm","start":40.1,"end":40.6,"confidence":0.98585576,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.03676040470600128},{"word":"yep","start":52.535,"end":53.035,"confidence":0.85021603,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07107827067375183},{"word":"okay","start":59.95,"end":60.45,"confidence":0.80268526,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.032039277255535126},{"word":"so","start":62.350002,"end":62.75,"confidence":0.981612,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.004160400480031967},{"word":"you","start":62.75,"end":62.91,"confidence":0.9786354,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.009484240785241129},{"word":"want","start":62.91,"end":63.15,"confidence":0.99961567,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.004553120583295822},{"word":"me","start":63.15,"end":63.31,"confidence":0.99959093,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.005383361130952835},{"word":"to","start":63.31,"end":63.47,"confidence":0.9984316,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.004336893558502197},{"word":"send","start":63.47,"end":63.79,"confidence":0.9995128,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.007591221481561661},{"word":"the","start":63.79,"end":63.95,"confidence":0.9929137,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00893375277519226},{"word":"information","start":63.95,"end":64.45,"confidence":0.9995029,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.01863608881831169},{"word":"for","start":64.590004,"end":64.91,"confidence":0.91261584,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.009094743058085442},{"word":"phone","start":64.91,"end":65.15,"confidence":0.8658701,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.0044647157192230225},{"word":"system","start":65.15,"end":65.65,"confidence":0.9869343,"punctuated_word":"system?","sentiment":"neutral","sentiment_score":0.0062780799344182014},{"word":"about","start":77.845,"end":78.345,"confidence":0.96837866,"punctuated_word":"About","sentiment":"neutral","sentiment_score":-0.015710849314928055},{"word":"the","start":80.565,"end":80.805,"confidence":0.7498245,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.005795296281576157},{"word":"crm","start":80.805,"end":81.305,"confidence":0.92659235,"punctuated_word":"CRM.","sentiment":"neutral","sentiment_score":-0.020450245589017868},{"word":"crm","start":85.365005,"end":85.865005,"confidence":0.97742486,"punctuated_word":"CRM","sentiment":"neutral","sentiment_score":-0.001858346164226532},{"word":"or","start":85.925,"end":86.425,"confidence":0.95039564,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.0007925909012556076},{"word":"dynamics","start":87.525,"end":88.025,"confidence":0.48197562,"punctuated_word":"Dynamics","sentiment":"neutral","sentiment_score":0.01040981523692608},{"word":"three","start":88.325005,"end":88.565,"confidence":0.9500778,"punctuated_word":"three","sentiment":"neutral","sentiment_score":-0.00720662996172905},{"word":"sixty","start":88.565,"end":88.965004,"confidence":0.9854563,"punctuated_word":"sixty","sentiment":"neutral","sentiment_score":-0.0058892592787742615},{"word":"five","start":88.965004,"end":89.465004,"confidence":0.9550729,"punctuated_word":"five.","sentiment":"neutral","sentiment_score":-0.005542563274502754},{"word":"okay","start":90.44,"end":90.94,"confidence":0.9141959,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.006933094933629036},{"word":"alright","start":91.16,"end":91.66,"confidence":0.9890994,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.0012775659561157229},{"word":"uh-huh","start":92.04,"end":92.54,"confidence":0.99153185,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":-0.025253279134631157},{"word":"i'm","start":95.16,"end":95.48,"confidence":0.88551736,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.11475586146116255},{"word":"not","start":95.48,"end":95.72,"confidence":0.99970347,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1265980899333954},{"word":"sure","start":95.72,"end":96.22,"confidence":0.99976975,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":-0.11804775893688202},{"word":"about","start":96.28,"end":96.78,"confidence":0.9993462,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.08269795775413513},{"word":"the","start":96.840004,"end":97.08,"confidence":0.96202886,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06812725961208344},{"word":"crm","start":97.08,"end":97.58,"confidence":0.8806877,"punctuated_word":"CRM.","sentiment":"neutral","sentiment_score":-0.09833496809005736},{"word":"but","start":98.200005,"end":98.44,"confidence":0.9909532,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.1164269596338272},{"word":"as","start":98.44,"end":98.68,"confidence":0.94698775,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.13971218466758728},{"word":"i","start":98.68,"end":98.76,"confidence":0.9953739,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11266501247882844},{"word":"said","start":98.76,"end":99.0,"confidence":0.8674896,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.08490826189517975},{"word":"for","start":99.0,"end":99.32,"confidence":0.99440044,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08763989806175232},{"word":"phone","start":99.32,"end":99.560005,"confidence":0.6020082,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.08762164413928986},{"word":"system","start":99.560005,"end":99.96001,"confidence":0.97589695,"punctuated_word":"system,","sentiment":"neutral","sentiment_score":-0.08859959244728088},{"word":"it's","start":99.96001,"end":100.200005,"confidence":0.99645185,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.09725284576416016},{"word":"going","start":100.200005,"end":100.44,"confidence":0.99978274,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.1470559537410736},{"word":"to","start":100.44,"end":100.520004,"confidence":0.9996419,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10274271667003632},{"word":"cost","start":100.520004,"end":100.840004,"confidence":0.99874383,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":-0.058719027787446976},{"word":"you","start":100.840004,"end":101.0,"confidence":0.98420876,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07796167582273483},{"word":"$1","start":101.0,"end":101.560005,"confidence":0.9987938,"punctuated_word":"$1","sentiment":"neutral","sentiment_score":-0.06981751322746277},{"word":"a","start":101.560005,"end":101.72,"confidence":0.9992169,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.08917815238237381},{"word":"day","start":101.72,"end":102.22,"confidence":0.76037586,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.09433877468109132},{"word":"and","start":102.44,"end":102.68,"confidence":0.99301964,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.10250023752450944},{"word":"i","start":102.68,"end":102.76,"confidence":0.9813799,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11589812487363815},{"word":"think","start":102.76,"end":103.08,"confidence":0.9999243,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.11693131178617476},{"word":"there's","start":103.08,"end":103.32,"confidence":0.97590333,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.10751968622207642},{"word":"a","start":103.32,"end":103.48,"confidence":0.96132624,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07689575850963593},{"word":"20","start":103.48,"end":103.880005,"confidence":0.99915874,"punctuated_word":"20","sentiment":"neutral","sentiment_score":-0.06786029040813446},{"word":"to","start":103.880005,"end":104.04,"confidence":0.97711587,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10117009282112122},{"word":"$30","start":104.04,"end":104.76,"confidence":0.9653721,"punctuated_word":"$30","sentiment":"neutral","sentiment_score":-0.046780530363321304},{"word":"setup","start":104.76,"end":105.16,"confidence":0.62265736,"punctuated_word":"setup","sentiment":"neutral","sentiment_score":-0.06372639536857605},{"word":"fee","start":105.16,"end":105.525,"confidence":0.99117273,"punctuated_word":"fee.","sentiment":"neutral","sentiment_score":-0.05773474648594856},{"word":"hello","start":108.565,"end":109.065,"confidence":0.9734152,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.00019853096455335617},{"word":"just","start":112.245,"end":112.565,"confidence":0.85637933,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.0025169672444462776},{"word":"once","start":112.565,"end":112.885,"confidence":0.9729899,"punctuated_word":"once.","sentiment":"neutral","sentiment_score":-0.00023163296282291412},{"word":"yeah","start":112.885,"end":113.205,"confidence":0.9902837,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.00695108063519001},{"word":"once","start":113.205,"end":113.525,"confidence":0.96149284,"punctuated_word":"Once.","sentiment":"neutral","sentiment_score":0.0057698762975633144},{"word":"just","start":113.525,"end":113.925,"confidence":0.9966478,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.004822930786758661},{"word":"once","start":113.925,"end":114.405,"confidence":0.8161274,"punctuated_word":"once.","sentiment":"neutral","sentiment_score":0.006971678696572781},{"word":"one","start":114.405,"end":114.725,"confidence":0.97998786,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.003990557044744492},{"word":"time","start":114.725,"end":115.225,"confidence":0.8278118,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.006302761845290661},{"word":"and","start":115.365005,"end":115.525,"confidence":0.9994517,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0016968660056591034},{"word":"then","start":115.525,"end":115.765,"confidence":0.9997906,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.004825429990887642},{"word":"you","start":115.765,"end":115.925,"confidence":0.9961409,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.00003545079380273819},{"word":"just","start":115.925,"end":116.165,"confidence":0.99926907,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0019176453351974487},{"word":"need","start":116.165,"end":116.325005,"confidence":0.9996605,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.01174907200038433},{"word":"to","start":116.325005,"end":116.565,"confidence":0.9990169,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.008895223028957844},{"word":"pay","start":116.565,"end":116.885,"confidence":0.99840397,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.008288192562758923},{"word":"$1","start":116.885,"end":117.445,"confidence":0.9941424,"punctuated_word":"$1","sentiment":"neutral","sentiment_score":-0.0010029692202806473},{"word":"a","start":117.445,"end":117.605,"confidence":0.99395424,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0024781180545687675},{"word":"day","start":117.605,"end":118.105,"confidence":0.9680642,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.002468664199113846},{"word":"that","start":119.41,"end":119.65,"confidence":0.99365306,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.09820489585399628},{"word":"is","start":119.65,"end":119.81,"confidence":0.91219854,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.09610916674137115},{"word":"like","start":119.81,"end":120.13,"confidence":0.9960216,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.13479560613632202},{"word":"$30.30","start":120.13,"end":121.41,"confidence":0.9769758,"punctuated_word":"$30.30","sentiment":"neutral","sentiment_score":0.07966528832912445},{"word":"yeah","start":121.57,"end":121.81,"confidence":0.7857591,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.07900965213775635},{"word":"30","start":121.81,"end":122.21,"confidence":0.99014217,"punctuated_word":"30","sentiment":"neutral","sentiment_score":0.0471365712583065},{"word":"something","start":122.21,"end":122.61,"confidence":0.9989625,"punctuated_word":"something","sentiment":"neutral","sentiment_score":0.042421504855155945},{"word":"dollar","start":122.61,"end":123.11,"confidence":0.99557537,"punctuated_word":"dollar.","sentiment":"neutral","sentiment_score":0.06962450593709946},{"word":"not","start":132.865,"end":133.105,"confidence":0.90943444,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.06235285475850105},{"word":"sure","start":133.105,"end":133.345,"confidence":0.9991955,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":-0.04312700033187866},{"word":"about","start":133.345,"end":133.66501,"confidence":0.99047536,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.046901267021894455},{"word":"crm","start":133.66501,"end":134.16501,"confidence":0.9952708,"punctuated_word":"CRM.","sentiment":"neutral","sentiment_score":-0.057034220546483994},{"word":"it","start":142.30501,"end":142.465,"confidence":0.8066264,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.024942442774772644},{"word":"will","start":142.465,"end":142.705,"confidence":0.9981413,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.024389123544096947},{"word":"be","start":142.705,"end":142.865,"confidence":0.9994062,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.01714564859867096},{"word":"integrated","start":142.865,"end":143.365,"confidence":0.9995492,"punctuated_word":"integrated","sentiment":"neutral","sentiment_score":0.028330128639936447},{"word":"to","start":143.425,"end":143.585,"confidence":0.98741746,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.025578944012522697},{"word":"your","start":143.585,"end":143.745,"confidence":0.99253017,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.009702824056148527},{"word":"website","start":143.745,"end":144.245,"confidence":0.8668862,"punctuated_word":"website.","sentiment":"neutral","sentiment_score":0.007073190063238144},{"word":"like","start":145.31,"end":145.47,"confidence":0.9793507,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.02384539693593979},{"word":"you","start":145.47,"end":145.79,"confidence":0.9996743,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.042226824909448624},{"word":"get","start":145.79,"end":146.29,"confidence":0.99027413,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.02274786122143269},{"word":"a","start":146.43,"end":146.59,"confidence":0.8166728,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.016064325347542763},{"word":"website","start":146.59,"end":146.91,"confidence":0.9890219,"punctuated_word":"website","sentiment":"neutral","sentiment_score":-0.006439363583922386},{"word":"lead","start":146.91,"end":147.15,"confidence":0.3878006,"punctuated_word":"lead","sentiment":"neutral","sentiment_score":0.004931550472974777},{"word":"into","start":147.15,"end":147.47,"confidence":0.9470649,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.015147654339671137},{"word":"a","start":147.47,"end":147.63,"confidence":0.674593,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0008629830554127693},{"word":"crm","start":147.63,"end":148.03,"confidence":0.9980178,"punctuated_word":"CRM","sentiment":"neutral","sentiment_score":-0.0018706358969211576},{"word":"directly","start":148.03,"end":148.53,"confidence":0.9950818,"punctuated_word":"directly.","sentiment":"neutral","sentiment_score":-0.01443736907094717},{"word":"yep","start":152.27,"end":152.77,"confidence":0.9845303,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.016642287373542786},{"word":"i'm","start":155.15,"end":155.39,"confidence":0.9984399,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.054580628871917725},{"word":"not","start":155.39,"end":155.71,"confidence":0.99982834,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.08503501862287521},{"word":"that","start":155.71,"end":156.03,"confidence":0.9963127,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.08740551769733429},{"word":"sure","start":156.03,"end":156.35,"confidence":0.999605,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":-0.09303346276283264},{"word":"about","start":156.35,"end":156.67,"confidence":0.9993755,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.08791681379079819},{"word":"the","start":156.67,"end":157.07,"confidence":0.9987539,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09196802228689194},{"word":"the","start":157.07,"end":157.23,"confidence":0.9657826,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08339736610651016},{"word":"crm","start":157.23,"end":157.73,"confidence":0.9554085,"punctuated_word":"CRM.","sentiment":"neutral","sentiment_score":-0.11715060472488403},{"word":"i","start":158.88501,"end":159.04501,"confidence":0.99138665,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10207904875278472},{"word":"need","start":159.04501,"end":159.285,"confidence":0.9979533,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.0682736188173294},{"word":"to","start":159.285,"end":159.445,"confidence":0.9972301,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07217667996883392},{"word":"talk","start":159.445,"end":159.765,"confidence":0.99153286,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":-0.0649331659078598},{"word":"first","start":159.765,"end":160.085,"confidence":0.79271424,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.07076466083526611},{"word":"to","start":160.085,"end":160.32501,"confidence":0.72260696,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.054926663637161255},{"word":"the","start":160.32501,"end":160.40501,"confidence":0.9977925,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06109483912587166},{"word":"internal","start":160.40501,"end":160.88501,"confidence":0.9980596,"punctuated_word":"internal","sentiment":"neutral","sentiment_score":-0.052351754158735275},{"word":"team","start":160.88501,"end":161.285,"confidence":0.878932,"punctuated_word":"team,","sentiment":"neutral","sentiment_score":-0.05131722614169121},{"word":"and","start":161.285,"end":161.52501,"confidence":0.9991616,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01867568865418434},{"word":"then","start":161.52501,"end":161.765,"confidence":0.99324656,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.006345726549625397},{"word":"i","start":161.765,"end":161.925,"confidence":0.9985557,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.01205957680940628},{"word":"can","start":161.925,"end":162.16501,"confidence":0.9997522,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.009276531636714935},{"word":"help","start":162.16501,"end":162.405,"confidence":0.989899,"punctuated_word":"help","sentiment":"neutral","sentiment_score":-0.025459539145231247},{"word":"out","start":162.405,"end":162.645,"confidence":0.77755016,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.007401108741760254},{"word":"with","start":162.645,"end":162.88501,"confidence":0.99337363,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.05878261476755142},{"word":"that","start":162.88501,"end":163.38501,"confidence":0.9978982,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.05961472913622856},{"word":"mhmm","start":182.1,"end":182.6,"confidence":0.9513284,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.08181971311569214},{"word":"okay","start":191.95499,"end":192.45499,"confidence":0.7763263,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.002767259255051613},{"word":"okay","start":212.515,"end":213.015,"confidence":0.7816862,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04792150855064392},{"word":"sure","start":213.075,"end":213.39499,"confidence":0.97642183,"punctuated_word":"Sure,","sentiment":"neutral","sentiment_score":0.10005369782447816},{"word":"mate","start":213.39499,"end":213.715,"confidence":0.9809759,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.10769043862819672},{"word":"no","start":213.715,"end":213.875,"confidence":0.99185246,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.13538771867752075},{"word":"worries","start":213.875,"end":214.19499,"confidence":0.99770284,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.15377680957317352},{"word":"i'll","start":214.19499,"end":214.355,"confidence":0.846907,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.13237535953521729},{"word":"send","start":214.355,"end":214.515,"confidence":0.97785574,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.11404501646757126},{"word":"you","start":214.515,"end":214.67499,"confidence":0.9867835,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09544611722230913},{"word":"through","start":214.67499,"end":215.17499,"confidence":0.9985585,"punctuated_word":"through.","sentiment":"neutral","sentiment_score":0.12428991496562958},{"word":"alright","start":219.155,"end":219.655,"confidence":0.96945167,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.3088741600513458},{"word":"no","start":221.155,"end":221.39499,"confidence":0.9833776,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.24326708912849423},{"word":"worries","start":221.39499,"end":221.795,"confidence":0.9951184,"punctuated_word":"worries,","sentiment":"neutral","sentiment_score":0.2382061928510666},{"word":"man","start":221.795,"end":222.295,"confidence":0.9546037,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.3011457324028015},{"word":"thanks","start":223.555,"end":223.95499,"confidence":0.97829545,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3594278395175934},{"word":"thanks","start":223.95499,"end":224.275,"confidence":0.8570051,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3842281103134155},{"word":"thank","start":224.275,"end":224.435,"confidence":0.99763596,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4163280427455902},{"word":"you","start":224.435,"end":224.67499,"confidence":0.9963887,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3770421445369721},{"word":"bye","start":224.67499,"end":225.17499,"confidence":0.99548423,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.265638530254364}],"paragraphs":{"transcript":"\nHello? Hello? I'm good. Is this how are you, brother? Mhmm.\n\nYep. Yeah. So, actually, I sent you the meeting invite as discussed. Like, we were going to have a call. I was going to invite Harry as well so we could go over the things.\n\nMhmm. Mhmm. Yep. Okay. So you want me to send the information for phone system?\n\nAbout the CRM. CRM or Dynamics three sixty five. Okay. Alright. Uh-huh.\n\nI'm not sure about the CRM. But as I said, for phone system, it's going to cost you $1 a day. And I think there's a 20 to $30 setup fee. Hello? Just once.\n\nYeah. Once. Just once. One time, and then you just need to pay $1 a day. That is, like, $30.30 yeah.\n\n30 something dollar. Not sure about CRM. It will be integrated to your website. Like, you get a website lead into a CRM directly. Yep.\n\nI'm not that sure about the the CRM. I need to talk first to the internal team, and then I can help out with that. Mhmm. Okay. Okay.\n\nSure, mate. No worries. I'll send you through. Alright. No worries, man.\n\nThanks. Thanks. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.04295133054256439},{"text":"Hello?","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.10970981419086456},{"text":"I'm good.","start":6.48,"end":7.12,"sentiment":"positive","sentiment_score":0.34421148151159286},{"text":"Is this how are you, brother?","start":7.12,"end":8.5,"sentiment":"neutral","sentiment_score":0.2436349242925644},{"text":"Mhmm.","start":12.719999,"end":13.219999,"sentiment":"neutral","sentiment_score":-0.07726212590932846}],"sentiment":"neutral","sentiment_score":0.20233013887297024,"num_words":11,"start":3.12,"end":13.219999},{"sentences":[{"text":"Yep.","start":16.795,"end":17.295,"sentiment":"neutral","sentiment_score":0.02529802732169628},{"text":"Yeah.","start":19.355,"end":19.675,"sentiment":"neutral","sentiment_score":0.04740382730960846},{"text":"So, actually, I sent you the meeting invite as discussed.","start":19.675,"end":25.994999,"sentiment":"neutral","sentiment_score":0.08658512607216835},{"text":"Like, we were going to have a call.","start":25.994999,"end":28.175,"sentiment":"neutral","sentiment_score":0.06440798845142126},{"text":"I was going to invite Harry as well so we could go over the things.","start":28.5,"end":34.12,"sentiment":"neutral","sentiment_score":0.08985069394111633}],"sentiment":"neutral","sentiment_score":0.08004506948803153,"num_words":35,"start":16.795,"end":34.12},{"sentences":[{"text":"Mhmm.","start":34.74,"end":35.24,"sentiment":"neutral","sentiment_score":-0.0026278775185346603},{"text":"Mhmm.","start":40.1,"end":40.6,"sentiment":"neutral","sentiment_score":-0.03676040470600128},{"text":"Yep.","start":52.535,"end":53.035,"sentiment":"neutral","sentiment_score":0.07107827067375183},{"text":"Okay.","start":59.95,"end":60.45,"sentiment":"neutral","sentiment_score":0.032039277255535126},{"text":"So you want me to send the information for phone system?","start":62.350002,"end":65.65,"sentiment":"neutral","sentiment_score":0.00341742392629385}],"sentiment":"neutral","sentiment_score":0.006754728592932224,"num_words":15,"start":34.74,"end":65.65},{"sentences":[{"text":"About the CRM.","start":77.845,"end":81.305,"sentiment":"neutral","sentiment_score":-0.01398546372850736},{"text":"CRM or Dynamics three sixty five.","start":85.365005,"end":89.465004,"sentiment":"neutral","sentiment_score":-0.0018132623905936873},{"text":"Okay.","start":90.44,"end":90.94,"sentiment":"neutral","sentiment_score":0.006933094933629036},{"text":"Alright.","start":91.16,"end":91.66,"sentiment":"neutral","sentiment_score":-0.0012775659561157229},{"text":"Uh-huh.","start":92.04,"end":92.54,"sentiment":"neutral","sentiment_score":-0.025253279134631157}],"sentiment":"neutral","sentiment_score":-0.006036142973850171,"num_words":12,"start":77.845,"end":92.54},{"sentences":[{"text":"I'm not sure about the CRM.","start":95.16,"end":97.58,"sentiment":"neutral","sentiment_score":-0.10142698263128598},{"text":"But as I said, for phone system, it's going to cost you $1 a day.","start":98.200005,"end":102.22,"sentiment":"neutral","sentiment_score":-0.09697601422667504},{"text":"And I think there's a 20 to $30 setup fee.","start":102.44,"end":105.525,"sentiment":"neutral","sentiment_score":-0.08570171743631363},{"text":"Hello?","start":108.565,"end":109.065,"sentiment":"neutral","sentiment_score":0.00019853096455335617},{"text":"Just once.","start":112.245,"end":112.885,"sentiment":"neutral","sentiment_score":-0.0013743001036345959}],"sentiment":"neutral","sentiment_score":-0.08596380449393216,"num_words":34,"start":95.16,"end":112.885},{"sentences":[{"text":"Yeah.","start":112.885,"end":113.205,"sentiment":"neutral","sentiment_score":0.00695108063519001},{"text":"Once.","start":113.205,"end":113.525,"sentiment":"neutral","sentiment_score":0.0057698762975633144},{"text":"Just once.","start":113.525,"end":114.405,"sentiment":"neutral","sentiment_score":0.005897304741665721},{"text":"One time, and then you just need to pay $1 a day.","start":114.405,"end":118.105,"sentiment":"neutral","sentiment_score":-0.0016683100257068872},{"text":"That is, like, $30.30 yeah.","start":119.41,"end":121.81,"sentiment":"neutral","sentiment_score":0.09755692183971405}],"sentiment":"neutral","sentiment_score":0.023441926443151066,"num_words":21,"start":112.885,"end":121.81},{"sentences":[{"text":"30 something dollar.","start":121.81,"end":123.11,"sentiment":"neutral","sentiment_score":0.05306086068352064},{"text":"Not sure about CRM.","start":132.865,"end":134.16501,"sentiment":"neutral","sentiment_score":-0.05235383566468954},{"text":"It will be integrated to your website.","start":142.30501,"end":144.245,"sentiment":"neutral","sentiment_score":0.019594614527055194},{"text":"Like, you get a website lead into a CRM directly.","start":145.31,"end":148.53,"sentiment":"neutral","sentiment_score":0.010135326161980629},{"text":"Yep.","start":152.27,"end":152.77,"sentiment":"neutral","sentiment_score":0.016642287373542786}],"sentiment":"neutral","sentiment_score":0.008197003602981567,"num_words":25,"start":121.81,"end":152.77},{"sentences":[{"text":"I'm not that sure about the the CRM.","start":155.15,"end":157.73,"sentiment":"neutral","sentiment_score":-0.08756092935800552},{"text":"I need to talk first to the internal team, and then I can help out with that.","start":158.88501,"end":163.38501,"sentiment":"neutral","sentiment_score":-0.04679606898742564},{"text":"Mhmm.","start":182.1,"end":182.6,"sentiment":"neutral","sentiment_score":-0.08181971311569214},{"text":"Okay.","start":191.95499,"end":192.45499,"sentiment":"neutral","sentiment_score":0.002767259255051613},{"text":"Okay.","start":212.515,"end":213.015,"sentiment":"neutral","sentiment_score":0.04792150855064392}],"sentiment":"neutral","sentiment_score":-0.05454112689143845,"num_words":28,"start":155.15,"end":213.015},{"sentences":[{"text":"Sure, mate.","start":213.075,"end":213.715,"sentiment":"neutral","sentiment_score":0.10387206822633743},{"text":"No worries.","start":213.715,"end":214.19499,"sentiment":"neutral","sentiment_score":0.14458226412534714},{"text":"I'll send you through.","start":214.19499,"end":215.17499,"sentiment":"neutral","sentiment_score":0.11653910204768181},{"text":"Alright.","start":219.155,"end":219.655,"sentiment":"neutral","sentiment_score":0.3088741600513458},{"text":"No worries, man.","start":221.155,"end":222.295,"sentiment":"neutral","sentiment_score":0.2608730047941208}],"sentiment":"neutral","sentiment_score":0.17121318727731705,"num_words":12,"start":213.075,"end":222.295},{"sentences":[{"text":"Thanks.","start":223.555,"end":223.95499,"sentiment":"positive","sentiment_score":0.3594278395175934},{"text":"Thanks.","start":223.95499,"end":224.275,"sentiment":"positive","sentiment_score":0.3842281103134155},{"text":"Thank you.","start":224.275,"end":224.67499,"sentiment":"positive","sentiment_score":0.39668509364128113},{"text":"Bye.","start":224.67499,"end":225.17499,"sentiment":"neutral","sentiment_score":0.265638530254364}],"sentiment":"positive","sentiment_score":0.36053293347358706,"num_words":5,"start":223.555,"end":225.17499}]}}]},{"alternatives":[{"transcript":"Hello there, brother. Hello? Yes, brother. How are you? Yes. Yes, brother. Yeah. Yeah. Good. Good. Good, brother. Sorry. I was just busy. Yeah. I didn't pick up your phone before. Yeah. But now I can talk. Tell me. So what's up? Yeah. Actually, no need now for Harry. I didn't get any information about the thing you're gonna send me, but you know? Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it. You know what I mean? Yeah. The phone system and the other one. You mentioned something else. The cloud. I don't know. The phone system is the cloud. Another one, I don't remember you. It mentioned something about the other one. What was it? Yeah. Yeah. The Microsoft one something. Yeah. Yeah. Do do do you know roughly how much how much will cost? The setup fee is just once once. Can you hear me? Yeah. Yeah. Yeah. Oh, okay. Perfect. Yeah. Okay. Okay. That's that's clear. And the CRM, you're not sure? And the CRM can be integrated or no? You said to me no. Yeah? Cannot be integrated to other systems. Yeah? What I'm telling. Just website. Nah. Yeah. Okay. I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any customer from us. But maybe we'll I'll think about other stuff for the website. Okay? Maybe we'll go with the message. The what do you call that one? The message software? Cloud based. I don't know. Just send me that information. Let me read. Then tonight, I'll have a look after work, and then we'll go from there. Okay? Done. Thank you, brother. I appreciate your thank you. Bye. Thank you. Bye. Bye.","confidence":0.99316543,"words":[{"word":"hello","start":0.16,"end":0.32,"confidence":0.5478596,"punctuated_word":"Hello","sentiment":"neutral","sentiment_score":0.06150152161717415},{"word":"there","start":0.32,"end":0.48,"confidence":0.76186717,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.06795663386583328},{"word":"brother","start":0.48,"end":0.98,"confidence":0.9611365,"punctuated_word":"brother.","sentiment":"neutral","sentiment_score":0.05849063023924827},{"word":"hello","start":3.04,"end":3.54,"confidence":0.93681055,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.035649389028549194},{"word":"yes","start":4.24,"end":4.64,"confidence":0.7316803,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.12092269957065582},{"word":"brother","start":4.64,"end":4.88,"confidence":0.994511,"punctuated_word":"brother.","sentiment":"neutral","sentiment_score":0.12949669361114502},{"word":"how","start":4.88,"end":5.04,"confidence":0.9987814,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.21983590722084043},{"word":"are","start":5.04,"end":5.2,"confidence":0.9985617,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1879584938287735},{"word":"you","start":5.2,"end":5.7,"confidence":0.9997288,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.17482316493988037},{"word":"yes","start":6.48,"end":6.7999997,"confidence":0.96131796,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.17892415821552277},{"word":"yes","start":6.7999997,"end":7.04,"confidence":0.9930357,"punctuated_word":"Yes,","sentiment":"positive","sentiment_score":0.40595436096191406},{"word":"brother","start":7.04,"end":7.54,"confidence":0.9884614,"punctuated_word":"brother.","sentiment":"neutral","sentiment_score":0.31908077001571655},{"word":"yeah","start":9.12,"end":9.36,"confidence":0.78646034,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.182997465133667},{"word":"yeah","start":9.36,"end":9.5199995,"confidence":0.9718281,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.24920569360256195},{"word":"good","start":9.5199995,"end":9.76,"confidence":0.9245267,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.5328726768493652},{"word":"good","start":9.76,"end":9.92,"confidence":0.9959103,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.559412956237793},{"word":"good","start":9.92,"end":10.08,"confidence":0.9697414,"punctuated_word":"Good,","sentiment":"positive","sentiment_score":0.5274440050125122},{"word":"brother","start":10.08,"end":10.4,"confidence":0.9971063,"punctuated_word":"brother.","sentiment":"positive","sentiment_score":0.43041718006134033},{"word":"sorry","start":10.4,"end":10.639999,"confidence":0.9306103,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.05514653027057648},{"word":"i","start":10.639999,"end":10.8,"confidence":0.9996125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3188844621181488},{"word":"was","start":10.8,"end":10.96,"confidence":0.9950335,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.2564091682434082},{"word":"just","start":10.96,"end":11.12,"confidence":0.99900216,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.34598684310913086},{"word":"busy","start":11.12,"end":11.62,"confidence":0.99134725,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.2785150706768036},{"word":"yeah","start":13.205,"end":13.685,"confidence":0.84719723,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06319965422153473},{"word":"i","start":13.685,"end":13.845,"confidence":0.99018997,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1240600198507309},{"word":"didn't","start":13.845,"end":14.165,"confidence":0.9997971,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.08535222709178925},{"word":"pick","start":14.165,"end":14.405001,"confidence":0.99005693,"punctuated_word":"pick","sentiment":"neutral","sentiment_score":-0.0992978662252426},{"word":"up","start":14.405001,"end":14.485001,"confidence":0.9993993,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.08311647176742554},{"word":"your","start":14.485001,"end":14.725,"confidence":0.9973865,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08248888701200485},{"word":"phone","start":14.725,"end":14.965,"confidence":0.9992755,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.08612298220396042},{"word":"before","start":14.965,"end":15.465,"confidence":0.9985472,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.07713627815246582},{"word":"yeah","start":15.925,"end":16.245,"confidence":0.99221146,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.00821615569293499},{"word":"but","start":16.245,"end":16.405,"confidence":0.99441755,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.006421104073524475},{"word":"now","start":16.405,"end":16.565,"confidence":0.9967982,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.02067233994603157},{"word":"i","start":16.565,"end":16.725,"confidence":0.9735885,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.028763428330421448},{"word":"can","start":16.725,"end":16.965,"confidence":0.99976534,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.03106590360403061},{"word":"talk","start":16.965,"end":17.285,"confidence":0.9854012,"punctuated_word":"talk.","sentiment":"neutral","sentiment_score":0.017000988125801086},{"word":"tell","start":17.285,"end":17.525,"confidence":0.90618736,"punctuated_word":"Tell","sentiment":"neutral","sentiment_score":-0.0135075431317091},{"word":"me","start":17.525,"end":18.025,"confidence":0.96562696,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":-0.0018023662269115448},{"word":"so","start":18.645,"end":18.805,"confidence":0.8898539,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.004288587719202042},{"word":"what's","start":18.805,"end":19.045,"confidence":0.994319,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":0.0018266781698912384},{"word":"up","start":19.045,"end":19.545,"confidence":0.9914679,"punctuated_word":"up?","sentiment":"neutral","sentiment_score":0.01029548328369856},{"word":"yeah","start":36.079998,"end":36.48,"confidence":0.9439814,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.001749314367771149},{"word":"actually","start":36.48,"end":36.98,"confidence":0.9661728,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":-0.04995011538267136},{"word":"no","start":37.04,"end":37.199997,"confidence":0.9928717,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.10120298713445663},{"word":"need","start":37.199997,"end":37.52,"confidence":0.9973513,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.12626494467258453},{"word":"now","start":37.52,"end":37.92,"confidence":0.99695456,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.15969626605510712},{"word":"for","start":37.92,"end":38.32,"confidence":0.9918251,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.10013950616121292},{"word":"harry","start":38.32,"end":38.82,"confidence":0.9439678,"punctuated_word":"Harry.","sentiment":"neutral","sentiment_score":-0.1091623604297638},{"word":"i","start":40.16,"end":40.4,"confidence":0.86329454,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12511664628982544},{"word":"didn't","start":40.4,"end":40.72,"confidence":0.99986994,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.08525584638118744},{"word":"get","start":40.72,"end":40.96,"confidence":0.9963967,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.08443385362625122},{"word":"any","start":40.96,"end":41.36,"confidence":0.9997813,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.10474535822868349},{"word":"information","start":41.36,"end":41.86,"confidence":0.9997135,"punctuated_word":"information","sentiment":"neutral","sentiment_score":-0.07090780138969421},{"word":"about","start":42.0,"end":42.5,"confidence":0.998569,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.08918154239654541},{"word":"the","start":43.475002,"end":43.635002,"confidence":0.9925343,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0664752796292305},{"word":"thing","start":43.635002,"end":43.875,"confidence":0.9982338,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":-0.058653272688388824},{"word":"you're","start":43.875,"end":44.035,"confidence":0.9757829,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.06105273216962814},{"word":"gonna","start":44.035,"end":44.355,"confidence":0.99809307,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.05372878164052963},{"word":"send","start":44.355,"end":44.595,"confidence":0.99786866,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.05666583403944969},{"word":"me","start":44.595,"end":44.755,"confidence":0.87273103,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.07394672930240631},{"word":"but","start":44.755,"end":45.255,"confidence":0.9996592,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.067551389336586},{"word":"you","start":48.275,"end":48.435,"confidence":0.98988986,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07978864014148712},{"word":"know","start":48.435,"end":48.935,"confidence":0.98655856,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":-0.045723821967840195},{"word":"just","start":52.595,"end":52.835,"confidence":0.98976773,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.05569849908351898},{"word":"send","start":52.835,"end":53.075,"confidence":0.96138465,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.08499526977539062},{"word":"me","start":53.075,"end":53.155,"confidence":0.99060166,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.10676337033510208},{"word":"some","start":53.155,"end":53.315002,"confidence":0.99783903,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.09726840257644652},{"word":"information","start":53.315002,"end":53.815002,"confidence":0.99808466,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.13608616590499878},{"word":"to","start":53.955,"end":54.195,"confidence":0.33316457,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11277702450752258},{"word":"read","start":54.195,"end":54.695,"confidence":0.594247,"punctuated_word":"read,","sentiment":"neutral","sentiment_score":0.11367816478013992},{"word":"then","start":55.315002,"end":55.815002,"confidence":0.9984572,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.1047045886516571},{"word":"then","start":56.115,"end":56.515,"confidence":0.9632828,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.104689821600914},{"word":"i'll","start":56.515,"end":56.755,"confidence":0.9390203,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.11152879893779756},{"word":"ask","start":56.755,"end":57.075,"confidence":0.9987834,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":0.07066871970891953},{"word":"for","start":57.075,"end":57.315002,"confidence":0.99970907,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0630040243268013},{"word":"the","start":57.315002,"end":57.555,"confidence":0.99667346,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06342262029647827},{"word":"meeting","start":57.555,"end":58.055,"confidence":0.9996865,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.09172102063894272},{"word":"if","start":59.06,"end":59.22,"confidence":0.99845445,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.07692477107048035},{"word":"i'm","start":59.22,"end":59.46,"confidence":0.99828756,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.07105856388807297},{"word":"comfortable","start":59.46,"end":59.78,"confidence":0.9986871,"punctuated_word":"comfortable","sentiment":"neutral","sentiment_score":0.04804717004299164},{"word":"with","start":59.78,"end":59.94,"confidence":0.616287,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.07952706515789032},{"word":"it","start":59.94,"end":60.1,"confidence":0.90885067,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.06612187623977661},{"word":"you","start":60.1,"end":60.18,"confidence":0.9973677,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.0026114769279956818},{"word":"know","start":60.18,"end":60.34,"confidence":0.9998796,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.006058473140001297},{"word":"what","start":60.34,"end":60.42,"confidence":0.99757606,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.0012934431433677671},{"word":"i","start":60.42,"end":60.5,"confidence":0.9986211,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0002292059361934662},{"word":"mean","start":60.5,"end":61.0,"confidence":0.99926597,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":0.0008590426295995712},{"word":"yeah","start":66.82,"end":67.14,"confidence":0.8099844,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0018426133319735527},{"word":"the","start":67.14,"end":67.3,"confidence":0.9941355,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.01697635091841221},{"word":"phone","start":67.3,"end":67.54,"confidence":0.9968161,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.02243024110794067},{"word":"system","start":67.54,"end":67.86,"confidence":0.9993973,"punctuated_word":"system","sentiment":"neutral","sentiment_score":-0.02573583833873272},{"word":"and","start":67.86,"end":68.02,"confidence":0.9942702,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.016542982310056686},{"word":"the","start":68.02,"end":68.18,"confidence":0.99905914,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01805665902793407},{"word":"other","start":68.18,"end":68.42,"confidence":0.9998398,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.02187083661556244},{"word":"one","start":68.42,"end":68.82,"confidence":0.9372119,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.02432198077440262},{"word":"you","start":68.82,"end":68.979996,"confidence":0.9634799,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.029234042391180992},{"word":"mentioned","start":68.979996,"end":69.46,"confidence":0.98902845,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.01856200769543648},{"word":"something","start":69.46,"end":69.86,"confidence":0.9996357,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.034013621509075165},{"word":"else","start":69.86,"end":70.36,"confidence":0.8590753,"punctuated_word":"else.","sentiment":"neutral","sentiment_score":-0.029466964304447178},{"word":"the","start":71.105,"end":71.26501,"confidence":0.9477713,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.02330745942890644},{"word":"cloud","start":71.26501,"end":71.76501,"confidence":0.8247578,"punctuated_word":"cloud.","sentiment":"neutral","sentiment_score":-0.028947332873940468},{"word":"i","start":71.90501,"end":72.065,"confidence":0.9964192,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06288328021764755},{"word":"don't","start":72.065,"end":72.225006,"confidence":0.9996153,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.05194753408432007},{"word":"know","start":72.225006,"end":72.385,"confidence":0.983438,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.04671628773212433},{"word":"the","start":72.385,"end":72.545006,"confidence":0.9862321,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.033127978444099426},{"word":"phone","start":72.545006,"end":72.785,"confidence":0.9932,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.03439095616340637},{"word":"system","start":72.785,"end":73.025,"confidence":0.99913317,"punctuated_word":"system","sentiment":"neutral","sentiment_score":-0.025177977979183197},{"word":"is","start":73.025,"end":73.185005,"confidence":0.99770975,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.013585511595010756},{"word":"the","start":73.185005,"end":73.345,"confidence":0.9944839,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004379335790872574},{"word":"cloud","start":73.345,"end":73.665,"confidence":0.99533117,"punctuated_word":"cloud.","sentiment":"neutral","sentiment_score":-0.01005377434194088},{"word":"another","start":73.665,"end":73.90501,"confidence":0.97506523,"punctuated_word":"Another","sentiment":"neutral","sentiment_score":-0.02507156692445278},{"word":"one","start":73.90501,"end":74.065,"confidence":0.81236947,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":-0.02694598399102688},{"word":"i","start":74.065,"end":74.145004,"confidence":0.998694,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03824908286333084},{"word":"don't","start":74.145004,"end":74.385,"confidence":0.99772257,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.036559563130140305},{"word":"remember","start":74.385,"end":74.705,"confidence":0.9974184,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.03011378087103367},{"word":"you","start":74.705,"end":74.865005,"confidence":0.6631343,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.04114266484975815},{"word":"it","start":74.865005,"end":74.94501,"confidence":0.8246163,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.024966349825263023},{"word":"mentioned","start":74.94501,"end":75.345,"confidence":0.9124325,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.01774662360548973},{"word":"something","start":75.345,"end":75.745,"confidence":0.99949896,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.02381950244307518},{"word":"about","start":75.745,"end":75.90501,"confidence":0.9335039,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.017926976084709167},{"word":"the","start":75.90501,"end":75.985,"confidence":0.9990393,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.016061369329690933},{"word":"other","start":75.985,"end":76.145004,"confidence":0.99906796,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.021687299013137817},{"word":"one","start":76.145004,"end":76.645004,"confidence":0.99753624,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.02582254260778427},{"word":"what","start":76.94501,"end":77.185005,"confidence":0.9734838,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.027658609673380852},{"word":"was","start":77.185005,"end":77.425,"confidence":0.929972,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.028018927201628685},{"word":"it","start":77.425,"end":77.925,"confidence":0.9805929,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.015487252734601498},{"word":"yeah","start":83.105,"end":83.345,"confidence":0.99024993,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.009191280230879784},{"word":"yeah","start":83.345,"end":83.845,"confidence":0.94896185,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.006123876664787531},{"word":"the","start":84.68,"end":84.84,"confidence":0.8948909,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.006438199430704117},{"word":"microsoft","start":84.84,"end":85.34,"confidence":0.997764,"punctuated_word":"Microsoft","sentiment":"neutral","sentiment_score":0.0029151197522878647},{"word":"one","start":85.399994,"end":85.71999,"confidence":0.3293517,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.003899460658431053},{"word":"something","start":85.71999,"end":86.21999,"confidence":0.54750335,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":-0.005856250878423452},{"word":"yeah","start":87.88,"end":88.38,"confidence":0.937455,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0001469505950808525},{"word":"yeah","start":90.119995,"end":90.619995,"confidence":0.99438405,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.005317403003573418},{"word":"do","start":90.68,"end":91.079994,"confidence":0.32809886,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.0016957763582468033},{"word":"do","start":91.079994,"end":91.24,"confidence":0.78757644,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0017549879848957062},{"word":"do","start":91.24,"end":91.399994,"confidence":0.8167072,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.01252242550253868},{"word":"you","start":91.399994,"end":91.479996,"confidence":0.65325665,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.012140549719333649},{"word":"know","start":91.479996,"end":91.71999,"confidence":0.9159786,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.013559795916080477},{"word":"roughly","start":91.71999,"end":92.03999,"confidence":0.9624694,"punctuated_word":"roughly","sentiment":"neutral","sentiment_score":-0.01871843822300434},{"word":"how","start":92.03999,"end":92.2,"confidence":0.99450314,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.01686905138194561},{"word":"much","start":92.2,"end":92.7,"confidence":0.99394095,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.022867700085043907},{"word":"how","start":92.759995,"end":92.92,"confidence":0.934027,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.031133092939853668},{"word":"much","start":92.92,"end":93.159996,"confidence":0.9936894,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.03034929931163788},{"word":"will","start":93.159996,"end":93.399994,"confidence":0.6476268,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.03970694541931152},{"word":"cost","start":93.399994,"end":93.899994,"confidence":0.9436178,"punctuated_word":"cost?","sentiment":"neutral","sentiment_score":-0.029834508895874023},{"word":"the","start":107.615,"end":107.774994,"confidence":0.70593756,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.004805692471563816},{"word":"setup","start":107.774994,"end":108.174995,"confidence":0.78520244,"punctuated_word":"setup","sentiment":"neutral","sentiment_score":0.0019323043525218964},{"word":"fee","start":108.174995,"end":108.494995,"confidence":0.99867684,"punctuated_word":"fee","sentiment":"neutral","sentiment_score":0.0009572487324476242},{"word":"is","start":108.494995,"end":108.655,"confidence":0.9928947,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.003176598809659481},{"word":"just","start":108.655,"end":109.134995,"confidence":0.9977598,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.002574944868683815},{"word":"once","start":109.134995,"end":109.634995,"confidence":0.82867235,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.0015756618231534958},{"word":"once","start":109.935,"end":110.41499,"confidence":0.5782298,"punctuated_word":"once.","sentiment":"neutral","sentiment_score":-0.0024525984190404415},{"word":"can","start":110.41499,"end":110.575,"confidence":0.9985739,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.00291628111153841},{"word":"you","start":110.575,"end":110.735,"confidence":0.99677104,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.005439956672489643},{"word":"hear","start":110.735,"end":110.895,"confidence":0.99915886,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.0028534680604934692},{"word":"me","start":110.895,"end":111.395,"confidence":0.99903136,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.0013644974678754809},{"word":"yeah","start":115.659996,"end":115.74,"confidence":0.91912794,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.007012600544840097},{"word":"yeah","start":115.74,"end":115.979996,"confidence":0.99629104,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.007594812661409378},{"word":"yeah","start":115.979996,"end":116.479996,"confidence":0.97672105,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0022915853187441826},{"word":"oh","start":118.86,"end":119.02,"confidence":0.79833174,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.06611549854278564},{"word":"okay","start":119.02,"end":119.34,"confidence":0.9985951,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.11581307649612428},{"word":"perfect","start":119.34,"end":119.84,"confidence":0.9997307,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.27300912141799927},{"word":"yeah","start":124.22,"end":124.54,"confidence":0.9986838,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04923998564481735},{"word":"okay","start":124.54,"end":125.04,"confidence":0.9981052,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05068477243185043},{"word":"okay","start":127.995,"end":128.395,"confidence":0.9941661,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.055819399654865265},{"word":"that's","start":128.395,"end":128.715,"confidence":0.9989842,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.06848626583814621},{"word":"that's","start":128.715,"end":129.115,"confidence":0.99965394,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.05887193977832794},{"word":"clear","start":129.115,"end":129.615,"confidence":0.99322176,"punctuated_word":"clear.","sentiment":"neutral","sentiment_score":0.04401123523712158},{"word":"and","start":130.075,"end":130.315,"confidence":0.9979868,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.027483299374580383},{"word":"the","start":130.315,"end":130.555,"confidence":0.99653554,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0370543897151947},{"word":"crm","start":130.555,"end":130.875,"confidence":0.9430929,"punctuated_word":"CRM,","sentiment":"neutral","sentiment_score":-0.03143338859081268},{"word":"you're","start":130.875,"end":131.115,"confidence":0.9946933,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.04918540641665459},{"word":"not","start":131.115,"end":131.355,"confidence":0.9998691,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.047428615391254425},{"word":"sure","start":131.355,"end":131.855,"confidence":0.8856343,"punctuated_word":"sure?","sentiment":"neutral","sentiment_score":-0.035066064447164536},{"word":"and","start":135.115,"end":135.355,"confidence":0.9947285,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.034477509558200836},{"word":"the","start":135.355,"end":135.515,"confidence":0.9987643,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.028798388317227364},{"word":"crm","start":135.515,"end":135.995,"confidence":0.9996339,"punctuated_word":"CRM","sentiment":"neutral","sentiment_score":-0.018396034836769104},{"word":"can","start":135.995,"end":136.235,"confidence":0.9984829,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.03281199932098389},{"word":"be","start":136.235,"end":136.555,"confidence":0.99911994,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.02574194222688675},{"word":"integrated","start":136.555,"end":137.035,"confidence":0.9995827,"punctuated_word":"integrated","sentiment":"neutral","sentiment_score":-0.024903127923607823},{"word":"or","start":137.035,"end":137.275,"confidence":0.9220596,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.03230799734592438},{"word":"no","start":137.275,"end":137.355,"confidence":0.94335455,"punctuated_word":"no?","sentiment":"neutral","sentiment_score":-0.04539016634225845},{"word":"you","start":137.355,"end":137.515,"confidence":0.9982047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.09113260358572006},{"word":"said","start":137.515,"end":137.755,"confidence":0.9984915,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.07764127105474472},{"word":"to","start":137.755,"end":137.835,"confidence":0.9972289,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08069250732660294},{"word":"me","start":137.835,"end":137.995,"confidence":0.99934,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.06857818365097046},{"word":"no","start":137.995,"end":138.155,"confidence":0.8271433,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.08751467615365982},{"word":"yeah","start":138.155,"end":138.395,"confidence":0.91926944,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":-0.05929477512836456},{"word":"cannot","start":138.395,"end":138.715,"confidence":0.9599729,"punctuated_word":"Cannot","sentiment":"neutral","sentiment_score":-0.07277753204107285},{"word":"be","start":138.715,"end":138.875,"confidence":0.97644967,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.061637673527002335},{"word":"integrated","start":138.875,"end":139.375,"confidence":0.9988311,"punctuated_word":"integrated","sentiment":"neutral","sentiment_score":-0.04292707145214081},{"word":"to","start":139.435,"end":139.755,"confidence":0.99833506,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05921502411365509},{"word":"other","start":139.755,"end":139.995,"confidence":0.98834795,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.0862920880317688},{"word":"systems","start":139.995,"end":140.395,"confidence":0.9156534,"punctuated_word":"systems.","sentiment":"neutral","sentiment_score":-0.09294040501117706},{"word":"yeah","start":140.395,"end":140.895,"confidence":0.9518336,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":-0.023127250373363495},{"word":"what","start":141.035,"end":141.275,"confidence":0.19181949,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.013064919039607048},{"word":"i'm","start":141.275,"end":141.435,"confidence":0.92500305,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.005966737866401672},{"word":"telling","start":141.435,"end":141.935,"confidence":0.51136166,"punctuated_word":"telling.","sentiment":"neutral","sentiment_score":0.0006754780188202858},{"word":"just","start":150.31,"end":150.55,"confidence":0.8356984,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.005344489589333534},{"word":"website","start":150.55,"end":151.05,"confidence":0.9678707,"punctuated_word":"website.","sentiment":"neutral","sentiment_score":-0.010067782364785671},{"word":"nah","start":153.59001,"end":154.09001,"confidence":0.9062933,"punctuated_word":"Nah.","sentiment":"neutral","sentiment_score":-0.015797371044754982},{"word":"yeah","start":165.275,"end":165.595,"confidence":0.99491364,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0044587235897779465},{"word":"okay","start":165.595,"end":166.095,"confidence":0.9995204,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01657402515411377},{"word":"i","start":166.955,"end":167.19499,"confidence":0.99409866,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0027852579951286316},{"word":"think","start":167.19499,"end":167.69499,"confidence":0.99937755,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.005941912531852722},{"word":"for","start":167.83499,"end":168.075,"confidence":0.84465337,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.007400821894407272},{"word":"the","start":168.075,"end":168.39499,"confidence":0.9983706,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00900721549987793},{"word":"crm","start":168.39499,"end":168.89499,"confidence":0.97313267,"punctuated_word":"CRM,","sentiment":"neutral","sentiment_score":0.014911141246557236},{"word":"don't","start":171.87,"end":172.11,"confidence":0.99614996,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.0015735402703285215},{"word":"worry","start":172.11,"end":172.27,"confidence":0.999099,"punctuated_word":"worry","sentiment":"neutral","sentiment_score":-0.03484252840280533},{"word":"about","start":172.27,"end":172.51,"confidence":0.9998031,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.02579110860824585},{"word":"it","start":172.51,"end":173.01,"confidence":0.9995505,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.040921688079833984},{"word":"because","start":173.70999,"end":174.20999,"confidence":0.5520315,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.019209973514080048},{"word":"still","start":174.26999,"end":174.67,"confidence":0.6656017,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.03141923248767853},{"word":"i'm","start":174.67,"end":174.83,"confidence":0.843315,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.08341323584318161},{"word":"at","start":174.83,"end":175.23,"confidence":0.7866473,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.16123634576797485},{"word":"my","start":176.59,"end":176.83,"confidence":0.99487346,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.2061117887496948},{"word":"website","start":176.83,"end":177.33,"confidence":0.9993117,"punctuated_word":"website","sentiment":"neutral","sentiment_score":-0.2092534452676773},{"word":"is","start":178.75,"end":178.98999,"confidence":0.7756069,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.2806679904460907},{"word":"not","start":178.98999,"end":179.23,"confidence":0.9895543,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.22572562098503113},{"word":"that","start":179.23,"end":179.73,"confidence":0.9960592,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.21009427309036255},{"word":"good","start":179.87,"end":180.37,"confidence":0.8883773,"punctuated_word":"good,","sentiment":"neutral","sentiment_score":-0.1482040286064148},{"word":"and","start":181.15,"end":181.39,"confidence":0.99927884,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12760353088378906},{"word":"i","start":181.39,"end":181.47,"confidence":0.9998747,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14852412045001984},{"word":"didn't","start":181.47,"end":181.79,"confidence":0.99998605,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.14543552696704865},{"word":"get","start":181.79,"end":182.03,"confidence":0.9998945,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.15843385457992554},{"word":"any","start":182.03,"end":182.26999,"confidence":0.9998616,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.15537294745445251},{"word":"customer","start":182.26999,"end":182.75,"confidence":0.998307,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":-0.06797449290752411},{"word":"from","start":182.75,"end":182.98999,"confidence":0.60958254,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.09030818939208984},{"word":"us","start":182.98999,"end":183.48999,"confidence":0.67482686,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":-0.08935699611902237},{"word":"but","start":186.715,"end":186.875,"confidence":0.9989473,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.0469193235039711},{"word":"maybe","start":186.875,"end":187.27501,"confidence":0.8086855,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.0641644299030304},{"word":"we'll","start":187.27501,"end":187.435,"confidence":0.9555203,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":-0.054028257727622986},{"word":"i'll","start":187.515,"end":187.91501,"confidence":0.99704903,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.05340781807899475},{"word":"think","start":187.91501,"end":188.235,"confidence":0.9990043,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.07414284348487854},{"word":"about","start":188.235,"end":188.55501,"confidence":0.99750227,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.05058320611715317},{"word":"other","start":188.55501,"end":188.875,"confidence":0.9282817,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.0706222727894783},{"word":"stuff","start":188.875,"end":189.375,"confidence":0.98230445,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":-0.04320557788014412},{"word":"for","start":189.435,"end":189.595,"confidence":0.9882919,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.052447497844696045},{"word":"the","start":189.595,"end":189.835,"confidence":0.99316543,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0464252270758152},{"word":"website","start":189.835,"end":190.335,"confidence":0.93040603,"punctuated_word":"website.","sentiment":"neutral","sentiment_score":-0.0507558174431324},{"word":"okay","start":192.395,"end":192.895,"confidence":0.5278481,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.0001371065154671669},{"word":"maybe","start":195.995,"end":196.395,"confidence":0.94140947,"punctuated_word":"Maybe","sentiment":"neutral","sentiment_score":-0.005860168486833572},{"word":"we'll","start":196.395,"end":196.55501,"confidence":0.99607724,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.0031667998991906643},{"word":"go","start":196.55501,"end":196.715,"confidence":0.9991341,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.016863513737916946},{"word":"with","start":196.715,"end":196.955,"confidence":0.98165363,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.005764130502939224},{"word":"the","start":196.955,"end":197.195,"confidence":0.9288464,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.003922794014215469},{"word":"message","start":197.195,"end":197.695,"confidence":0.9389221,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":0.005054844543337822},{"word":"the","start":198.77,"end":198.89001,"confidence":0.64853024,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.0033333245664834976},{"word":"what","start":199.01001,"end":199.17001,"confidence":0.9959656,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.006049256771802902},{"word":"do","start":199.17001,"end":199.21,"confidence":0.94972056,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.005119616165757179},{"word":"you","start":199.21,"end":199.25,"confidence":0.99768424,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.010941557586193085},{"word":"call","start":199.25,"end":199.41,"confidence":0.9979055,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.004498345777392387},{"word":"that","start":199.41,"end":199.57,"confidence":0.9996965,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.004436133429408073},{"word":"one","start":199.57,"end":199.73001,"confidence":0.9234388,"punctuated_word":"one?","sentiment":"neutral","sentiment_score":-0.01115740556269884},{"word":"the","start":199.73001,"end":199.89,"confidence":0.99836165,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.01270646695047617},{"word":"message","start":199.89,"end":200.39,"confidence":0.9944634,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.009815428406000136},{"word":"software","start":200.61,"end":201.11,"confidence":0.69391197,"punctuated_word":"software?","sentiment":"neutral","sentiment_score":-0.012019184418022633},{"word":"cloud","start":201.89,"end":202.21,"confidence":0.5584986,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":-0.02460251562297344},{"word":"based","start":202.21,"end":202.71,"confidence":0.6951765,"punctuated_word":"based.","sentiment":"neutral","sentiment_score":-0.024372493848204613},{"word":"i","start":203.17001,"end":203.33,"confidence":0.64642066,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04261690005660057},{"word":"don't","start":203.33,"end":203.49,"confidence":0.9594563,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.042299382388591766},{"word":"know","start":203.49,"end":203.57,"confidence":0.97189844,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.05016162991523743},{"word":"just","start":203.57,"end":203.73001,"confidence":0.963952,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.04184006154537201},{"word":"send","start":203.73001,"end":203.89,"confidence":0.99439126,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.027371767908334732},{"word":"me","start":203.89,"end":203.97,"confidence":0.99116826,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.02680566906929016},{"word":"that","start":203.97,"end":204.21,"confidence":0.9984736,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.005948372185230255},{"word":"information","start":204.21,"end":204.69,"confidence":0.9173663,"punctuated_word":"information.","sentiment":"neutral","sentiment_score":-0.008592121303081512},{"word":"let","start":204.69,"end":204.85,"confidence":0.9994288,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.005961962044239044},{"word":"me","start":204.85,"end":205.09001,"confidence":0.99988747,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.008569855242967606},{"word":"read","start":205.09001,"end":205.59001,"confidence":0.90485775,"punctuated_word":"read.","sentiment":"neutral","sentiment_score":0.0040204692631959915},{"word":"then","start":205.73001,"end":206.23001,"confidence":0.9983846,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":0.018425555899739265},{"word":"tonight","start":206.85,"end":207.33,"confidence":0.7718935,"punctuated_word":"tonight,","sentiment":"neutral","sentiment_score":0.013265551999211311},{"word":"i'll","start":207.33,"end":207.49,"confidence":0.99965954,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.01658649370074272},{"word":"have","start":207.49,"end":207.65001,"confidence":0.99973947,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.01640128716826439},{"word":"a","start":207.65001,"end":207.73001,"confidence":0.998509,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01702643372118473},{"word":"look","start":207.73001,"end":208.23001,"confidence":0.9997961,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.003736980259418487},{"word":"after","start":208.85,"end":209.09001,"confidence":0.9617304,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.00023142248392105105},{"word":"work","start":209.09001,"end":209.33,"confidence":0.8941418,"punctuated_word":"work,","sentiment":"neutral","sentiment_score":0.005178222432732582},{"word":"and","start":209.33,"end":209.49,"confidence":0.9996921,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.018267041072249413},{"word":"then","start":209.49,"end":209.73001,"confidence":0.9998783,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.027396203950047493},{"word":"we'll","start":209.73001,"end":209.97,"confidence":0.99138665,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.018212977796792984},{"word":"go","start":209.97,"end":210.13,"confidence":0.9974239,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.03235134854912758},{"word":"from","start":210.13,"end":210.29001,"confidence":0.9967654,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.020409967750310894},{"word":"there","start":210.29001,"end":210.765,"confidence":0.99920034,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.0006315913051366806},{"word":"okay","start":211.005,"end":211.505,"confidence":0.9965322,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.02765968069434166},{"word":"done","start":217.565,"end":218.065,"confidence":0.9800886,"punctuated_word":"Done.","sentiment":"neutral","sentiment_score":0.17697632312774658},{"word":"thank","start":218.285,"end":218.44499,"confidence":0.99928826,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3740904927253723},{"word":"you","start":218.44499,"end":218.685,"confidence":0.99645317,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.40648311376571655},{"word":"brother","start":218.685,"end":219.165,"confidence":0.9981161,"punctuated_word":"brother.","sentiment":"positive","sentiment_score":0.37191396951675415},{"word":"i","start":219.165,"end":219.325,"confidence":0.7378451,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.33393120765686035},{"word":"appreciate","start":219.325,"end":219.725,"confidence":0.99970216,"punctuated_word":"appreciate","sentiment":"positive","sentiment_score":0.3452599048614502},{"word":"your","start":219.725,"end":219.885,"confidence":0.86060715,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.31419363617897034},{"word":"thank","start":222.845,"end":223.165,"confidence":0.9891895,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.3679405748844147},{"word":"you","start":223.165,"end":223.485,"confidence":0.9995649,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.28038203716278076},{"word":"bye","start":223.485,"end":223.985,"confidence":0.99849343,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.24410077929496765},{"word":"thank","start":224.75894,"end":224.91893,"confidence":0.97846645,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.383410781621933},{"word":"you","start":224.91893,"end":225.41893,"confidence":0.99822587,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.23522107303142548},{"word":"bye","start":226.44394,"end":226.69394,"confidence":0.9758823,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1362750381231308},{"word":"bye","start":226.69394,"end":226.94394,"confidence":0.98896694,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.08719643950462341}],"paragraphs":{"transcript":"\nHello there, brother. Hello? Yes, brother. How are you? Yes.\n\nYes, brother. Yeah. Yeah. Good. Good.\n\nGood, brother. Sorry. I was just busy. Yeah. I didn't pick up your phone before.\n\nYeah. But now I can talk. Tell me. So what's up? Yeah.\n\nActually, no need now for Harry. I didn't get any information about the thing you're gonna send me, but you know? Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it. You know what I mean? Yeah.\n\nThe phone system and the other one. You mentioned something else. The cloud. I don't know. The phone system is the cloud.\n\nAnother one, I don't remember you. It mentioned something about the other one. What was it? Yeah. Yeah.\n\nThe Microsoft one something. Yeah. Yeah. Do do do you know roughly how much how much will cost? The setup fee is just once once.\n\nCan you hear me? Yeah. Yeah. Yeah. Oh, okay.\n\nPerfect. Yeah. Okay. Okay. That's that's clear.\n\nAnd the CRM, you're not sure? And the CRM can be integrated or no? You said to me no. Yeah? Cannot be integrated to other systems.\n\nYeah? What I'm telling. Just website. Nah. Yeah.\n\nOkay. I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any customer from us. But maybe we'll I'll think about other stuff for the website. Okay? Maybe we'll go with the message.\n\nThe what do you call that one? The message software? Cloud based. I don't know. Just send me that information.\n\nLet me read. Then tonight, I'll have a look after work, and then we'll go from there. Okay? Done. Thank you, brother.\n\nI appreciate your thank you. Bye. Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello there, brother.","start":0.16,"end":0.98,"sentiment":"neutral","sentiment_score":0.0626495952407519},{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.035649389028549194},{"text":"Yes, brother.","start":4.24,"end":4.88,"sentiment":"neutral","sentiment_score":0.12520969659090042},{"text":"How are you?","start":4.88,"end":5.7,"sentiment":"neutral","sentiment_score":0.19420585532983145},{"text":"Yes.","start":6.48,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.17892415821552277}],"sentiment":"neutral","sentiment_score":0.12355592921376228,"num_words":10,"start":0.16,"end":6.7999997},{"sentences":[{"text":"Yes, brother.","start":6.7999997,"end":7.54,"sentiment":"positive","sentiment_score":0.3625175654888153},{"text":"Yeah.","start":9.12,"end":9.36,"sentiment":"neutral","sentiment_score":0.182997465133667},{"text":"Yeah.","start":9.36,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.24920569360256195},{"text":"Good.","start":9.5199995,"end":9.76,"sentiment":"positive","sentiment_score":0.5328726768493652},{"text":"Good.","start":9.76,"end":9.92,"sentiment":"positive","sentiment_score":0.559412956237793}],"sentiment":"positive","sentiment_score":0.37492065380016965,"num_words":6,"start":6.7999997,"end":9.92},{"sentences":[{"text":"Good, brother.","start":9.92,"end":10.4,"sentiment":"positive","sentiment_score":0.47893059253692627},{"text":"Sorry.","start":10.4,"end":10.639999,"sentiment":"neutral","sentiment_score":-0.05514653027057648},{"text":"I was just busy.","start":10.639999,"end":11.62,"sentiment":"neutral","sentiment_score":-0.29994888603687286},{"text":"Yeah.","start":13.205,"end":13.685,"sentiment":"neutral","sentiment_score":-0.06319965422153473},{"text":"I didn't pick up your phone before.","start":13.685,"end":15.465,"sentiment":"neutral","sentiment_score":-0.09108210461480278}],"sentiment":"neutral","sentiment_score":-0.06652368505795797,"num_words":15,"start":9.92,"end":15.465},{"sentences":[{"text":"Yeah.","start":15.925,"end":16.245,"sentiment":"neutral","sentiment_score":0.00821615569293499},{"text":"But now I can talk.","start":16.245,"end":17.285,"sentiment":"neutral","sentiment_score":0.020784752815961836},{"text":"Tell me.","start":17.285,"end":18.025,"sentiment":"neutral","sentiment_score":-0.007654954679310323},{"text":"So what's up?","start":18.645,"end":19.545,"sentiment":"neutral","sentiment_score":0.002611191244795919},{"text":"Yeah.","start":36.079998,"end":36.48,"sentiment":"neutral","sentiment_score":-0.001749314367771149}],"sentiment":"neutral","sentiment_score":0.008576189148395011,"num_words":12,"start":15.925,"end":36.48},{"sentences":[{"text":"Actually, no need now for Harry.","start":36.48,"end":38.82,"sentiment":"neutral","sentiment_score":-0.10773602997263272},{"text":"I didn't get any information about the thing you're gonna send me, but you know?","start":40.16,"end":48.935,"sentiment":"neutral","sentiment_score":-0.07488183528184891},{"text":"Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it.","start":52.595,"end":60.1,"sentiment":"neutral","sentiment_score":0.08729925986967589},{"text":"You know what I mean?","start":60.1,"end":61.0,"sentiment":"neutral","sentiment_score":-0.0012576516717672348},{"text":"Yeah.","start":66.82,"end":67.14,"sentiment":"neutral","sentiment_score":-0.0018426133319735527}],"sentiment":"neutral","sentiment_score":-0.0025888835484890833,"num_words":46,"start":36.48,"end":67.14},{"sentences":[{"text":"The phone system and the other one.","start":67.14,"end":68.82,"sentiment":"neutral","sentiment_score":-0.020847841299005916},{"text":"You mentioned something else.","start":68.82,"end":70.36,"sentiment":"neutral","sentiment_score":-0.027819158975034952},{"text":"The cloud.","start":71.105,"end":71.76501,"sentiment":"neutral","sentiment_score":-0.026127396151423454},{"text":"I don't know.","start":71.90501,"end":72.385,"sentiment":"neutral","sentiment_score":-0.05384903401136398},{"text":"The phone system is the cloud.","start":72.385,"end":73.665,"sentiment":"neutral","sentiment_score":-0.020119255719085533}],"sentiment":"neutral","sentiment_score":-0.026896770620210605,"num_words":22,"start":67.14,"end":73.665},{"sentences":[{"text":"Another one, I don't remember you.","start":73.665,"end":74.865005,"sentiment":"neutral","sentiment_score":-0.03301377377162377},{"text":"It mentioned something about the other one.","start":74.865005,"end":76.645004,"sentiment":"neutral","sentiment_score":-0.021147237558450018},{"text":"What was it?","start":76.94501,"end":77.925,"sentiment":"neutral","sentiment_score":-0.02372159653653701},{"text":"Yeah.","start":83.105,"end":83.345,"sentiment":"neutral","sentiment_score":-0.009191280230879784},{"text":"Yeah.","start":83.345,"end":83.845,"sentiment":"neutral","sentiment_score":-0.006123876664787531}],"sentiment":"neutral","sentiment_score":-0.024032958446898393,"num_words":18,"start":73.665,"end":83.845},{"sentences":[{"text":"The Microsoft one something.","start":84.68,"end":86.21999,"sentiment":"neutral","sentiment_score":-0.0033196978038176894},{"text":"Yeah.","start":87.88,"end":88.38,"sentiment":"neutral","sentiment_score":0.0001469505950808525},{"text":"Yeah.","start":90.119995,"end":90.619995,"sentiment":"neutral","sentiment_score":0.005317403003573418},{"text":"Do do do you know roughly how much how much will cost?","start":90.68,"end":93.899994,"sentiment":"neutral","sentiment_score":-0.018970216313997906},{"text":"The setup fee is just once once.","start":107.615,"end":110.41499,"sentiment":"neutral","sentiment_score":-0.0012206599515463626}],"sentiment":"neutral","sentiment_score":-0.009760066121816634,"num_words":25,"start":84.68,"end":110.41499},{"sentences":[{"text":"Can you hear me?","start":110.41499,"end":111.395,"sentiment":"neutral","sentiment_score":-0.003143550828099251},{"text":"Yeah.","start":115.659996,"end":115.74,"sentiment":"neutral","sentiment_score":0.007012600544840097},{"text":"Yeah.","start":115.74,"end":115.979996,"sentiment":"neutral","sentiment_score":0.007594812661409378},{"text":"Yeah.","start":115.979996,"end":116.479996,"sentiment":"neutral","sentiment_score":-0.0022915853187441826},{"text":"Oh, okay.","start":118.86,"end":119.34,"sentiment":"neutral","sentiment_score":0.09096428751945496}],"sentiment":"neutral","sentiment_score":0.02018557773489091,"num_words":9,"start":110.41499,"end":119.34},{"sentences":[{"text":"Perfect.","start":119.34,"end":119.84,"sentiment":"neutral","sentiment_score":0.27300912141799927},{"text":"Yeah.","start":124.22,"end":124.54,"sentiment":"neutral","sentiment_score":0.04923998564481735},{"text":"Okay.","start":124.54,"end":125.04,"sentiment":"neutral","sentiment_score":0.05068477243185043},{"text":"Okay.","start":127.995,"end":128.395,"sentiment":"neutral","sentiment_score":0.055819399654865265},{"text":"That's that's clear.","start":128.395,"end":129.615,"sentiment":"neutral","sentiment_score":0.05712314695119858}],"sentiment":"neutral","sentiment_score":0.08573181714330401,"num_words":7,"start":119.34,"end":129.615},{"sentences":[{"text":"And the CRM, you're not sure?","start":130.075,"end":131.855,"sentiment":"neutral","sentiment_score":-0.03794186065594355},{"text":"And the CRM can be integrated or no?","start":135.115,"end":137.355,"sentiment":"neutral","sentiment_score":-0.030353395733982325},{"text":"You said to me no.","start":137.355,"end":138.155,"sentiment":"neutral","sentiment_score":-0.0811118483543396},{"text":"Yeah?","start":138.155,"end":138.395,"sentiment":"neutral","sentiment_score":-0.05929477512836456},{"text":"Cannot be integrated to other systems.","start":138.395,"end":140.395,"sentiment":"neutral","sentiment_score":-0.06929829902946949}],"sentiment":"neutral","sentiment_score":-0.05196623618786152,"num_words":26,"start":130.075,"end":140.395},{"sentences":[{"text":"Yeah?","start":140.395,"end":140.895,"sentiment":"neutral","sentiment_score":-0.023127250373363495},{"text":"What I'm telling.","start":141.035,"end":141.935,"sentiment":"neutral","sentiment_score":-0.006118726295729478},{"text":"Just website.","start":150.31,"end":151.05,"sentiment":"neutral","sentiment_score":-0.007706135977059603},{"text":"Nah.","start":153.59001,"end":154.09001,"sentiment":"neutral","sentiment_score":-0.015797371044754982},{"text":"Yeah.","start":165.275,"end":165.595,"sentiment":"neutral","sentiment_score":0.0044587235897779465}],"sentiment":"neutral","sentiment_score":-0.008529293583706021,"num_words":8,"start":140.395,"end":165.595},{"sentences":[{"text":"Okay.","start":165.595,"end":166.095,"sentiment":"neutral","sentiment_score":0.01657402515411377},{"text":"I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any customer from us.","start":166.955,"end":183.48999,"sentiment":"neutral","sentiment_score":-0.09828459609437872},{"text":"But maybe we'll I'll think about other stuff for the website.","start":186.715,"end":190.335,"sentiment":"neutral","sentiment_score":-0.05515475198626518},{"text":"Okay?","start":192.395,"end":192.895,"sentiment":"neutral","sentiment_score":-0.0001371065154671669},{"text":"Maybe we'll go with the message.","start":195.995,"end":197.695,"sentiment":"neutral","sentiment_score":0.004818652368461092}],"sentiment":"neutral","sentiment_score":-0.06989212029451586,"num_words":46,"start":165.595,"end":197.695},{"sentences":[{"text":"The what do you call that one?","start":198.77,"end":199.73001,"sentiment":"neutral","sentiment_score":-0.00650509140853371},{"text":"The message software?","start":199.73001,"end":201.11,"sentiment":"neutral","sentiment_score":-0.011513693258166313},{"text":"Cloud based.","start":201.89,"end":202.71,"sentiment":"neutral","sentiment_score":-0.024487504735589027},{"text":"I don't know.","start":203.17001,"end":203.57,"sentiment":"neutral","sentiment_score":-0.04502597078680992},{"text":"Just send me that information.","start":203.57,"end":204.69,"sentiment":"neutral","sentiment_score":-0.022111598402261734}],"sentiment":"neutral","sentiment_score":-0.01873438167385757,"num_words":20,"start":198.77,"end":204.69},{"sentences":[{"text":"Let me read.","start":204.69,"end":205.59001,"sentiment":"neutral","sentiment_score":0.00618409551680088},{"text":"Then tonight, I'll have a look after work, and then we'll go from there.","start":205.73001,"end":210.765,"sentiment":"neutral","sentiment_score":0.014865791292062827},{"text":"Okay?","start":211.005,"end":211.505,"sentiment":"neutral","sentiment_score":0.02765968069434166},{"text":"Done.","start":217.565,"end":218.065,"sentiment":"neutral","sentiment_score":0.17697632312774658},{"text":"Thank you, brother.","start":218.285,"end":219.165,"sentiment":"positive","sentiment_score":0.3841625253359477}],"sentiment":"neutral","sentiment_score":0.07199077020314607,"num_words":22,"start":204.69,"end":219.165},{"sentences":[{"text":"I appreciate your thank you.","start":219.165,"end":223.485,"sentiment":"neutral","sentiment_score":0.32834147214889525},{"text":"Bye.","start":223.485,"end":223.985,"sentiment":"neutral","sentiment_score":0.24410077929496765},{"text":"Thank you.","start":224.75894,"end":225.41893,"sentiment":"neutral","sentiment_score":0.30931592732667923},{"text":"Bye.","start":226.44394,"end":226.69394,"sentiment":"neutral","sentiment_score":0.1362750381231308},{"text":"Bye.","start":226.69394,"end":226.94394,"sentiment":"neutral","sentiment_score":-0.08719643950462341}],"sentiment":"neutral","sentiment_score":0.25535185933113097,"num_words":10,"start":219.165,"end":226.94394}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello there, brother. Hello?\n\nChannel 0: Hello?\n\nChannel 1: Yes, brother.\n\nChannel 0: Hello?\n\nChannel 1: How are you? Yes.\n\nChannel 0: I'm\n\nChannel 1: Yes,\n\nChannel 0: good.\n\nChannel 1: brother.\n\nChannel 0: Is this how are you, brother?\n\nChannel 1: Yeah. Yeah. Good. Good. Good, brother.\n\nSorry. I was just busy.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah. I didn't pick up your phone before. Yeah. But now I can\n\nChannel 0: Yep.\n\nChannel 1: talk. Tell me. So what's up?\n\nChannel 0: Yeah. So, actually, I sent you the meeting invite as discussed. Like, we were going to have a call. I was going to invite Harry as well so we could go over the things. Mhmm.\n\nChannel 1: Yeah. Actually, no need now for Harry.\n\nChannel 0: Mhmm.\n\nChannel 1: I didn't get any information about the thing you're gonna send me, but you know?\n\nChannel 0: Yep.\n\nChannel 1: Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it.\n\nChannel 0: Okay.\n\nChannel 1: You know what I mean?\n\nChannel 0: So you want me to send the information for phone system?\n\nChannel 1: Yeah. The phone system and the other one. You mentioned something else. The cloud. I don't know.\n\nThe phone system is the cloud. Another one, I don't remember you. It mentioned something about the other one. What was it?\n\nChannel 0: About the CRM.\n\nChannel 1: Yeah. Yeah. The Microsoft\n\nChannel 0: CRM\n\nChannel 1: one something.\n\nChannel 0: or Dynamics\n\nChannel 1: Yeah.\n\nChannel 0: three sixty five.\n\nChannel 1: Yeah.\n\nChannel 0: Okay.\n\nChannel 1: Do do\n\nChannel 0: Alright.\n\nChannel 1: do you know roughly how\n\nChannel 0: Uh-huh.\n\nChannel 1: much how much will cost?\n\nChannel 0: I'm not sure about the CRM. But as I said, for phone system, it's going to cost you $1 a day. And I think there's a 20 to $30 setup fee.\n\nChannel 1: The setup fee is\n\nChannel 0: Hello?\n\nChannel 1: just once once. Can you hear me?\n\nChannel 0: Just once. Yeah. Once. Just once. One time, and then\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: you just\n\nChannel 1: Yeah.\n\nChannel 0: need to pay $1 a day.\n\nChannel 1: Oh, okay. Perfect.\n\nChannel 0: That is, like, $30.30 yeah. 30 something dollar.\n\nChannel 1: Yeah. Okay. Okay. That's that's clear. And the CRM, you're not sure?\n\nChannel 0: Not sure about CRM.\n\nChannel 1: And the CRM can be integrated or no? You said to me no. Yeah? Cannot be integrated to other systems. Yeah?\n\nWhat I'm telling.\n\nChannel 0: It will be integrated to your website. Like, you get a website lead into a CRM directly.\n\nChannel 1: Just website.\n\nChannel 0: Yep.\n\nChannel 1: Nah.\n\nChannel 0: I'm not that sure about the the CRM. I need to talk first to the internal team, and then I can help out with that.\n\nChannel 1: Yeah. Okay. I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any\n\nChannel 0: Mhmm.\n\nChannel 1: customer from us. But maybe we'll I'll think about other stuff for the website.\n\nChannel 0: Okay.\n\nChannel 1: Okay? Maybe we'll go with the message. The what do you call that one? The message software? Cloud based.\n\nI don't know. Just send me that information. Let me read. Then tonight, I'll have a look after work, and then we'll go from there. Okay?\n\nChannel 0: Okay. Sure, mate. No worries. I'll send you through.\n\nChannel 1: Done. Thank you, brother.\n\nChannel 0: Alright.\n\nChannel 1: I appreciate your\n\nChannel 0: No worries, man.\n\nChannel 1: thank you. Bye.\n\nChannel 0: Thanks. Thanks. Thank you. Bye.\n\nChannel 1: Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello there, brother.","start":0.16,"end":0.98,"sentiment":"neutral","sentiment_score":0.0626495952407519},{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.035649389028549194}],"sentiment":"neutral","sentiment_score":0.055899543687701225,"channel":1,"num_words":4,"start":0.16,"end":3.54},{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.04295133054256439}],"sentiment":"neutral","sentiment_score":0.04295133054256439,"channel":0,"num_words":1,"start":3.12,"end":3.62},{"sentences":[{"text":"Yes, brother.","start":4.24,"end":4.88,"sentiment":"neutral","sentiment_score":0.12520969659090042}],"sentiment":"neutral","sentiment_score":0.12520969659090042,"channel":1,"num_words":2,"start":4.24,"end":4.88},{"sentences":[{"text":"Hello?","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.10970981419086456}],"sentiment":"neutral","sentiment_score":0.10970981419086456,"channel":0,"num_words":1,"start":4.7999997,"end":5.2999997},{"sentences":[{"text":"How are you?","start":4.88,"end":5.7,"sentiment":"neutral","sentiment_score":0.19420585532983145},{"text":"Yes.","start":6.48,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.17892415821552277}],"sentiment":"neutral","sentiment_score":0.19038543105125427,"channel":1,"num_words":4,"start":4.88,"end":6.7999997},{"sentences":[{"text":"I'm","start":6.48,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.16752396523952484}],"sentiment":"neutral","sentiment_score":0.16752396523952484,"channel":0,"num_words":1,"start":6.48,"end":6.8799996},{"sentences":[{"text":"Yes,","start":6.7999997,"end":7.04,"sentiment":"positive","sentiment_score":0.40595436096191406}],"sentiment":"positive","sentiment_score":0.40595436096191406,"channel":1,"num_words":1,"start":6.7999997,"end":7.04},{"sentences":[{"text":"good.","start":6.8799996,"end":7.12,"sentiment":"positive","sentiment_score":0.5208989977836609}],"sentiment":"positive","sentiment_score":0.5208989977836609,"channel":0,"num_words":1,"start":6.8799996,"end":7.12},{"sentences":[{"text":"brother.","start":7.04,"end":7.54,"sentiment":"neutral","sentiment_score":0.31908077001571655}],"sentiment":"neutral","sentiment_score":0.31908077001571655,"channel":1,"num_words":1,"start":7.04,"end":7.54},{"sentences":[{"text":"Is this how are you, brother?","start":7.12,"end":8.5,"sentiment":"neutral","sentiment_score":0.2436349242925644}],"sentiment":"neutral","sentiment_score":0.2436349242925644,"channel":0,"num_words":6,"start":7.12,"end":8.5},{"sentences":[{"text":"Yeah.","start":9.12,"end":9.36,"sentiment":"neutral","sentiment_score":0.182997465133667},{"text":"Yeah.","start":9.36,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.24920569360256195},{"text":"Good.","start":9.5199995,"end":9.76,"sentiment":"positive","sentiment_score":0.5328726768493652},{"text":"Good.","start":9.76,"end":9.92,"sentiment":"positive","sentiment_score":0.559412956237793},{"text":"Good, brother.","start":9.92,"end":10.4,"sentiment":"positive","sentiment_score":0.47893059253692627}],"sentiment":"positive","sentiment_score":0.41372499614953995,"channel":1,"num_words":6,"start":9.12,"end":10.4},{"sentences":[{"text":"Sorry.","start":10.4,"end":10.639999,"sentiment":"neutral","sentiment_score":-0.05514653027057648},{"text":"I was just busy.","start":10.639999,"end":11.62,"sentiment":"neutral","sentiment_score":-0.29994888603687286}],"sentiment":"neutral","sentiment_score":-0.25098841488361356,"channel":1,"num_words":5,"start":10.4,"end":11.62},{"sentences":[{"text":"Mhmm.","start":12.719999,"end":13.219999,"sentiment":"neutral","sentiment_score":-0.07726212590932846}],"sentiment":"neutral","sentiment_score":-0.07726212590932846,"channel":0,"num_words":1,"start":12.719999,"end":13.219999},{"sentences":[{"text":"Yeah.","start":13.205,"end":13.685,"sentiment":"neutral","sentiment_score":-0.06319965422153473},{"text":"I didn't pick up your phone before.","start":13.685,"end":15.465,"sentiment":"neutral","sentiment_score":-0.09108210461480278},{"text":"Yeah.","start":15.925,"end":16.245,"sentiment":"neutral","sentiment_score":0.00821615569293499},{"text":"But now I can","start":16.245,"end":16.965,"sentiment":"neutral","sentiment_score":0.021730693988502026}],"sentiment":"neutral","sentiment_score":-0.046587342682939306,"channel":1,"num_words":13,"start":13.205,"end":16.965},{"sentences":[{"text":"Yep.","start":16.795,"end":17.295,"sentiment":"neutral","sentiment_score":0.02529802732169628}],"sentiment":"neutral","sentiment_score":0.02529802732169628,"channel":0,"num_words":1,"start":16.795,"end":17.295},{"sentences":[{"text":"talk.","start":16.965,"end":17.285,"sentiment":"neutral","sentiment_score":0.017000988125801086},{"text":"Tell me.","start":17.285,"end":18.025,"sentiment":"neutral","sentiment_score":-0.007654954679310323},{"text":"So what's up?","start":18.645,"end":19.545,"sentiment":"neutral","sentiment_score":0.002611191244795919}],"sentiment":"neutral","sentiment_score":0.0015874420835946996,"channel":1,"num_words":6,"start":16.965,"end":19.545},{"sentences":[{"text":"Yeah.","start":19.355,"end":19.675,"sentiment":"neutral","sentiment_score":0.04740382730960846},{"text":"So, actually, I sent you the meeting invite as discussed.","start":19.675,"end":25.994999,"sentiment":"neutral","sentiment_score":0.08658512607216835},{"text":"Like, we were going to have a call.","start":25.994999,"end":28.175,"sentiment":"neutral","sentiment_score":0.06440798845142126},{"text":"I was going to invite Harry as well so we could go over the things.","start":28.5,"end":34.12,"sentiment":"neutral","sentiment_score":0.08985069394111633},{"text":"Mhmm.","start":34.74,"end":35.24,"sentiment":"neutral","sentiment_score":-0.0026278775185346603}],"sentiment":"neutral","sentiment_score":0.07924718649259635,"channel":0,"num_words":35,"start":19.355,"end":35.24},{"sentences":[{"text":"Yeah.","start":36.079998,"end":36.48,"sentiment":"neutral","sentiment_score":-0.001749314367771149},{"text":"Actually, no need now for Harry.","start":36.48,"end":38.82,"sentiment":"neutral","sentiment_score":-0.10773602997263272}],"sentiment":"neutral","sentiment_score":-0.09259507060050964,"channel":1,"num_words":7,"start":36.079998,"end":38.82},{"sentences":[{"text":"Mhmm.","start":40.1,"end":40.6,"sentiment":"neutral","sentiment_score":-0.03676040470600128}],"sentiment":"neutral","sentiment_score":-0.03676040470600128,"channel":0,"num_words":1,"start":40.1,"end":40.6},{"sentences":[{"text":"I didn't get any information about the thing you're gonna send me, but you know?","start":40.16,"end":48.935,"sentiment":"neutral","sentiment_score":-0.07488183528184891}],"sentiment":"neutral","sentiment_score":-0.07488183528184891,"channel":1,"num_words":15,"start":40.16,"end":48.935},{"sentences":[{"text":"Yep.","start":52.535,"end":53.035,"sentiment":"neutral","sentiment_score":0.07107827067375183}],"sentiment":"neutral","sentiment_score":0.07107827067375183,"channel":0,"num_words":1,"start":52.535,"end":53.035},{"sentences":[{"text":"Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it.","start":52.595,"end":60.1,"sentiment":"neutral","sentiment_score":0.08729925986967589}],"sentiment":"neutral","sentiment_score":0.08729925986967589,"channel":1,"num_words":19,"start":52.595,"end":60.1},{"sentences":[{"text":"Okay.","start":59.95,"end":60.45,"sentiment":"neutral","sentiment_score":0.032039277255535126}],"sentiment":"neutral","sentiment_score":0.032039277255535126,"channel":0,"num_words":1,"start":59.95,"end":60.45},{"sentences":[{"text":"You know what I mean?","start":60.1,"end":61.0,"sentiment":"neutral","sentiment_score":-0.0012576516717672348}],"sentiment":"neutral","sentiment_score":-0.0012576516717672348,"channel":1,"num_words":5,"start":60.1,"end":61.0},{"sentences":[{"text":"So you want me to send the information for phone system?","start":62.350002,"end":65.65,"sentiment":"neutral","sentiment_score":0.00341742392629385}],"sentiment":"neutral","sentiment_score":0.00341742392629385,"channel":0,"num_words":11,"start":62.350002,"end":65.65},{"sentences":[{"text":"Yeah.","start":66.82,"end":67.14,"sentiment":"neutral","sentiment_score":-0.0018426133319735527},{"text":"The phone system and the other one.","start":67.14,"end":68.82,"sentiment":"neutral","sentiment_score":-0.020847841299005916},{"text":"You mentioned something else.","start":68.82,"end":70.36,"sentiment":"neutral","sentiment_score":-0.027819158975034952},{"text":"The cloud.","start":71.105,"end":71.76501,"sentiment":"neutral","sentiment_score":-0.026127396151423454},{"text":"I don't know.","start":71.90501,"end":72.385,"sentiment":"neutral","sentiment_score":-0.05384903401136398}],"sentiment":"neutral","sentiment_score":-0.027815060744829038,"channel":1,"num_words":17,"start":66.82,"end":72.385},{"sentences":[{"text":"The phone system is the cloud.","start":72.385,"end":73.665,"sentiment":"neutral","sentiment_score":-0.020119255719085533},{"text":"Another one, I don't remember you.","start":73.665,"end":74.865005,"sentiment":"neutral","sentiment_score":-0.03301377377162377},{"text":"It mentioned something about the other one.","start":74.865005,"end":76.645004,"sentiment":"neutral","sentiment_score":-0.021147237558450018},{"text":"What was it?","start":76.94501,"end":77.925,"sentiment":"neutral","sentiment_score":-0.02372159653653701}],"sentiment":"neutral","sentiment_score":-0.02445425588468259,"channel":1,"num_words":22,"start":72.385,"end":77.925},{"sentences":[{"text":"About the CRM.","start":77.845,"end":81.305,"sentiment":"neutral","sentiment_score":-0.01398546372850736}],"sentiment":"neutral","sentiment_score":-0.01398546372850736,"channel":0,"num_words":3,"start":77.845,"end":81.305},{"sentences":[{"text":"Yeah.","start":83.105,"end":83.345,"sentiment":"neutral","sentiment_score":-0.009191280230879784},{"text":"Yeah.","start":83.345,"end":83.845,"sentiment":"neutral","sentiment_score":-0.006123876664787531},{"text":"The Microsoft","start":84.68,"end":85.34,"sentiment":"neutral","sentiment_score":-0.001761539839208126}],"sentiment":"neutral","sentiment_score":-0.004709559143520892,"channel":1,"num_words":4,"start":83.105,"end":85.34},{"sentences":[{"text":"CRM","start":85.365005,"end":85.865005,"sentiment":"neutral","sentiment_score":-0.001858346164226532}],"sentiment":"neutral","sentiment_score":-0.001858346164226532,"channel":0,"num_words":1,"start":85.365005,"end":85.865005},{"sentences":[{"text":"one something.","start":85.399994,"end":86.21999,"sentiment":"neutral","sentiment_score":-0.004877855768427253}],"sentiment":"neutral","sentiment_score":-0.004877855768427253,"channel":1,"num_words":2,"start":85.399994,"end":86.21999},{"sentences":[{"text":"or Dynamics","start":85.925,"end":88.025,"sentiment":"neutral","sentiment_score":0.0048086121678352365}],"sentiment":"neutral","sentiment_score":0.0048086121678352365,"channel":0,"num_words":2,"start":85.925,"end":88.025},{"sentences":[{"text":"Yeah.","start":87.88,"end":88.38,"sentiment":"neutral","sentiment_score":0.0001469505950808525}],"sentiment":"neutral","sentiment_score":0.0001469505950808525,"channel":1,"num_words":1,"start":87.88,"end":88.38},{"sentences":[{"text":"three sixty five.","start":88.325005,"end":89.465004,"sentiment":"neutral","sentiment_score":-0.006212817505002022}],"sentiment":"neutral","sentiment_score":-0.006212817505002022,"channel":0,"num_words":3,"start":88.325005,"end":89.465004},{"sentences":[{"text":"Yeah.","start":90.119995,"end":90.619995,"sentiment":"neutral","sentiment_score":0.005317403003573418}],"sentiment":"neutral","sentiment_score":0.005317403003573418,"channel":1,"num_words":1,"start":90.119995,"end":90.619995},{"sentences":[{"text":"Okay.","start":90.44,"end":90.94,"sentiment":"neutral","sentiment_score":0.006933094933629036}],"sentiment":"neutral","sentiment_score":0.006933094933629036,"channel":0,"num_words":1,"start":90.44,"end":90.94},{"sentences":[{"text":"Do do","start":90.68,"end":91.24,"sentiment":"neutral","sentiment_score":0.000029605813324451447}],"sentiment":"neutral","sentiment_score":0.000029605813324451447,"channel":1,"num_words":2,"start":90.68,"end":91.24},{"sentences":[{"text":"Alright.","start":91.16,"end":91.66,"sentiment":"neutral","sentiment_score":-0.0012775659561157229}],"sentiment":"neutral","sentiment_score":-0.0012775659561157229,"channel":0,"num_words":1,"start":91.16,"end":91.66},{"sentences":[{"text":"do you know roughly how","start":91.24,"end":92.2,"sentiment":"neutral","sentiment_score":-0.014762052148580552}],"sentiment":"neutral","sentiment_score":-0.014762052148580552,"channel":1,"num_words":5,"start":91.24,"end":92.2},{"sentences":[{"text":"Uh-huh.","start":92.04,"end":92.54,"sentiment":"neutral","sentiment_score":-0.025253279134631157}],"sentiment":"neutral","sentiment_score":-0.025253279134631157,"channel":0,"num_words":1,"start":92.04,"end":92.54},{"sentences":[{"text":"much how much will cost?","start":92.2,"end":93.899994,"sentiment":"neutral","sentiment_score":-0.0307783093303442}],"sentiment":"neutral","sentiment_score":-0.0307783093303442,"channel":1,"num_words":5,"start":92.2,"end":93.899994},{"sentences":[{"text":"I'm not sure about the CRM.","start":95.16,"end":97.58,"sentiment":"neutral","sentiment_score":-0.10142698263128598},{"text":"But as I said, for phone system, it's going to cost you $1 a day.","start":98.200005,"end":102.22,"sentiment":"neutral","sentiment_score":-0.09697601422667504},{"text":"And I think there's a 20 to $30 setup fee.","start":102.44,"end":105.525,"sentiment":"neutral","sentiment_score":-0.08570171743631363}],"sentiment":"neutral","sentiment_score":-0.09420062205003153,"channel":0,"num_words":31,"start":95.16,"end":105.525},{"sentences":[{"text":"The setup fee is","start":107.615,"end":108.655,"sentiment":"neutral","sentiment_score":-0.0012731845490634441}],"sentiment":"neutral","sentiment_score":-0.0012731845490634441,"channel":1,"num_words":4,"start":107.615,"end":108.655},{"sentences":[{"text":"Hello?","start":108.565,"end":109.065,"sentiment":"neutral","sentiment_score":0.00019853096455335617}],"sentiment":"neutral","sentiment_score":0.00019853096455335617,"channel":0,"num_words":1,"start":108.565,"end":109.065},{"sentences":[{"text":"just once once.","start":108.655,"end":110.41499,"sentiment":"neutral","sentiment_score":-0.0011506271548569202},{"text":"Can you hear me?","start":110.41499,"end":111.395,"sentiment":"neutral","sentiment_score":-0.003143550828099251}],"sentiment":"neutral","sentiment_score":-0.002289440682423966,"channel":1,"num_words":7,"start":108.655,"end":111.395},{"sentences":[{"text":"Just once.","start":112.245,"end":112.885,"sentiment":"neutral","sentiment_score":-0.0013743001036345959},{"text":"Yeah.","start":112.885,"end":113.205,"sentiment":"neutral","sentiment_score":0.00695108063519001},{"text":"Once.","start":113.205,"end":113.525,"sentiment":"neutral","sentiment_score":0.0057698762975633144},{"text":"Just once.","start":113.525,"end":114.405,"sentiment":"neutral","sentiment_score":0.005897304741665721},{"text":"One time, and then","start":114.405,"end":115.765,"sentiment":"neutral","sentiment_score":0.0042039037216454744}],"sentiment":"neutral","sentiment_score":0.0038582581095397473,"channel":0,"num_words":10,"start":112.245,"end":115.765},{"sentences":[{"text":"Yeah.","start":115.659996,"end":115.74,"sentiment":"neutral","sentiment_score":0.007012600544840097},{"text":"Yeah.","start":115.74,"end":115.979996,"sentiment":"neutral","sentiment_score":0.007594812661409378}],"sentiment":"neutral","sentiment_score":0.007303706603124738,"channel":1,"num_words":2,"start":115.659996,"end":115.979996},{"sentences":[{"text":"you just","start":115.765,"end":116.165,"sentiment":"neutral","sentiment_score":-0.0009765480645000935}],"sentiment":"neutral","sentiment_score":-0.0009765480645000935,"channel":0,"num_words":2,"start":115.765,"end":116.165},{"sentences":[{"text":"Yeah.","start":115.979996,"end":116.479996,"sentiment":"neutral","sentiment_score":-0.0022915853187441826}],"sentiment":"neutral","sentiment_score":-0.0022915853187441826,"channel":1,"num_words":1,"start":115.979996,"end":116.479996},{"sentences":[{"text":"need to pay $1 a day.","start":116.165,"end":118.105,"sentiment":"neutral","sentiment_score":-0.005813706511010726}],"sentiment":"neutral","sentiment_score":-0.005813706511010726,"channel":0,"num_words":6,"start":116.165,"end":118.105},{"sentences":[{"text":"Oh, okay.","start":118.86,"end":119.34,"sentiment":"neutral","sentiment_score":0.09096428751945496},{"text":"Perfect.","start":119.34,"end":119.84,"sentiment":"neutral","sentiment_score":0.27300912141799927}],"sentiment":"neutral","sentiment_score":0.15164589881896973,"channel":1,"num_words":3,"start":118.86,"end":119.84},{"sentences":[{"text":"That is, like, $30.30 yeah.","start":119.41,"end":121.81,"sentiment":"neutral","sentiment_score":0.09755692183971405},{"text":"30 something dollar.","start":121.81,"end":123.11,"sentiment":"neutral","sentiment_score":0.05306086068352064}],"sentiment":"neutral","sentiment_score":0.08087089890614152,"channel":0,"num_words":8,"start":119.41,"end":123.11},{"sentences":[{"text":"Yeah.","start":124.22,"end":124.54,"sentiment":"neutral","sentiment_score":0.04923998564481735},{"text":"Okay.","start":124.54,"end":125.04,"sentiment":"neutral","sentiment_score":0.05068477243185043},{"text":"Okay.","start":127.995,"end":128.395,"sentiment":"neutral","sentiment_score":0.055819399654865265},{"text":"That's that's clear.","start":128.395,"end":129.615,"sentiment":"neutral","sentiment_score":0.05712314695119858},{"text":"And the CRM, you're not sure?","start":130.075,"end":131.855,"sentiment":"neutral","sentiment_score":-0.03794186065594355}],"sentiment":"neutral","sentiment_score":0.008288536220788956,"channel":1,"num_words":12,"start":124.22,"end":131.855},{"sentences":[{"text":"Not sure about CRM.","start":132.865,"end":134.16501,"sentiment":"neutral","sentiment_score":-0.05235383566468954}],"sentiment":"neutral","sentiment_score":-0.05235383566468954,"channel":0,"num_words":4,"start":132.865,"end":134.16501},{"sentences":[{"text":"And the CRM can be integrated or no?","start":135.115,"end":137.355,"sentiment":"neutral","sentiment_score":-0.030353395733982325},{"text":"You said to me no.","start":137.355,"end":138.155,"sentiment":"neutral","sentiment_score":-0.0811118483543396},{"text":"Yeah?","start":138.155,"end":138.395,"sentiment":"neutral","sentiment_score":-0.05929477512836456},{"text":"Cannot be integrated to other systems.","start":138.395,"end":140.395,"sentiment":"neutral","sentiment_score":-0.06929829902946949},{"text":"Yeah?","start":140.395,"end":140.895,"sentiment":"neutral","sentiment_score":-0.023127250373363495}],"sentiment":"neutral","sentiment_score":-0.054599915586766745,"channel":1,"num_words":21,"start":135.115,"end":140.895},{"sentences":[{"text":"What I'm telling.","start":141.035,"end":141.935,"sentiment":"neutral","sentiment_score":-0.006118726295729478}],"sentiment":"neutral","sentiment_score":-0.006118726295729478,"channel":1,"num_words":3,"start":141.035,"end":141.935},{"sentences":[{"text":"It will be integrated to your website.","start":142.30501,"end":144.245,"sentiment":"neutral","sentiment_score":0.019594614527055194},{"text":"Like, you get a website lead into a CRM directly.","start":145.31,"end":148.53,"sentiment":"neutral","sentiment_score":0.010135326161980629}],"sentiment":"neutral","sentiment_score":0.014030327253481922,"channel":0,"num_words":17,"start":142.30501,"end":148.53},{"sentences":[{"text":"Just website.","start":150.31,"end":151.05,"sentiment":"neutral","sentiment_score":-0.007706135977059603}],"sentiment":"neutral","sentiment_score":-0.007706135977059603,"channel":1,"num_words":2,"start":150.31,"end":151.05},{"sentences":[{"text":"Yep.","start":152.27,"end":152.77,"sentiment":"neutral","sentiment_score":0.016642287373542786}],"sentiment":"neutral","sentiment_score":0.016642287373542786,"channel":0,"num_words":1,"start":152.27,"end":152.77},{"sentences":[{"text":"Nah.","start":153.59001,"end":154.09001,"sentiment":"neutral","sentiment_score":-0.015797371044754982}],"sentiment":"neutral","sentiment_score":-0.015797371044754982,"channel":1,"num_words":1,"start":153.59001,"end":154.09001},{"sentences":[{"text":"I'm not that sure about the the CRM.","start":155.15,"end":157.73,"sentiment":"neutral","sentiment_score":-0.08756092935800552},{"text":"I need to talk first to the internal team, and then I can help out with that.","start":158.88501,"end":163.38501,"sentiment":"neutral","sentiment_score":-0.04679606898742564}],"sentiment":"neutral","sentiment_score":-0.0598408243060112,"channel":0,"num_words":25,"start":155.15,"end":163.38501},{"sentences":[{"text":"Yeah.","start":165.275,"end":165.595,"sentiment":"neutral","sentiment_score":0.0044587235897779465},{"text":"Okay.","start":165.595,"end":166.095,"sentiment":"neutral","sentiment_score":0.01657402515411377},{"text":"I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any","start":166.955,"end":182.26999,"sentiment":"neutral","sentiment_score":-0.10025185067206621}],"sentiment":"neutral","sentiment_score":-0.09173121797637297,"channel":1,"num_words":26,"start":165.275,"end":182.26999},{"sentences":[{"text":"Mhmm.","start":182.1,"end":182.6,"sentiment":"neutral","sentiment_score":-0.08181971311569214}],"sentiment":"neutral","sentiment_score":-0.08181971311569214,"channel":0,"num_words":1,"start":182.1,"end":182.6},{"sentences":[{"text":"customer from us.","start":182.26999,"end":183.48999,"sentiment":"neutral","sentiment_score":-0.08254655947287877},{"text":"But maybe we'll I'll think about other stuff for the website.","start":186.715,"end":190.335,"sentiment":"neutral","sentiment_score":-0.05515475198626518}],"sentiment":"neutral","sentiment_score":-0.06102442501911095,"channel":1,"num_words":14,"start":182.26999,"end":190.335},{"sentences":[{"text":"Okay.","start":191.95499,"end":192.45499,"sentiment":"neutral","sentiment_score":0.002767259255051613}],"sentiment":"neutral","sentiment_score":0.002767259255051613,"channel":0,"num_words":1,"start":191.95499,"end":192.45499},{"sentences":[{"text":"Okay?","start":192.395,"end":192.895,"sentiment":"neutral","sentiment_score":-0.0001371065154671669},{"text":"Maybe we'll go with the message.","start":195.995,"end":197.695,"sentiment":"neutral","sentiment_score":0.004818652368461092},{"text":"The what do you call that one?","start":198.77,"end":199.73001,"sentiment":"neutral","sentiment_score":-0.00650509140853371},{"text":"The message software?","start":199.73001,"end":201.11,"sentiment":"neutral","sentiment_score":-0.011513693258166313},{"text":"Cloud based.","start":201.89,"end":202.71,"sentiment":"neutral","sentiment_score":-0.024487504735589027}],"sentiment":"neutral","sentiment_score":-0.005277732705795451,"channel":1,"num_words":19,"start":192.395,"end":202.71},{"sentences":[{"text":"I don't know.","start":203.17001,"end":203.57,"sentiment":"neutral","sentiment_score":-0.04502597078680992},{"text":"Just send me that information.","start":203.57,"end":204.69,"sentiment":"neutral","sentiment_score":-0.022111598402261734},{"text":"Let me read.","start":204.69,"end":205.59001,"sentiment":"neutral","sentiment_score":0.00618409551680088},{"text":"Then tonight, I'll have a look after work, and then we'll go from there.","start":205.73001,"end":210.765,"sentiment":"neutral","sentiment_score":0.014865791292062827},{"text":"Okay?","start":211.005,"end":211.505,"sentiment":"neutral","sentiment_score":0.02765968069434166}],"sentiment":"neutral","sentiment_score":0.0003345054216109788,"channel":1,"num_words":26,"start":203.17001,"end":211.505},{"sentences":[{"text":"Okay.","start":212.515,"end":213.015,"sentiment":"neutral","sentiment_score":0.04792150855064392},{"text":"Sure, mate.","start":213.075,"end":213.715,"sentiment":"neutral","sentiment_score":0.10387206822633743},{"text":"No worries.","start":213.715,"end":214.19499,"sentiment":"neutral","sentiment_score":0.14458226412534714},{"text":"I'll send you through.","start":214.19499,"end":215.17499,"sentiment":"neutral","sentiment_score":0.11653910204768181}],"sentiment":"neutral","sentiment_score":0.11233184238274892,"channel":0,"num_words":9,"start":212.515,"end":215.17499},{"sentences":[{"text":"Done.","start":217.565,"end":218.065,"sentiment":"neutral","sentiment_score":0.17697632312774658},{"text":"Thank you, brother.","start":218.285,"end":219.165,"sentiment":"positive","sentiment_score":0.3841625253359477}],"sentiment":"neutral","sentiment_score":0.3323659747838974,"channel":1,"num_words":4,"start":217.565,"end":219.165},{"sentences":[{"text":"Alright.","start":219.155,"end":219.655,"sentiment":"neutral","sentiment_score":0.3088741600513458}],"sentiment":"neutral","sentiment_score":0.3088741600513458,"channel":0,"num_words":1,"start":219.155,"end":219.655},{"sentences":[{"text":"I appreciate your","start":219.165,"end":219.885,"sentiment":"neutral","sentiment_score":0.3311282495657603}],"sentiment":"neutral","sentiment_score":0.3311282495657603,"channel":1,"num_words":3,"start":219.165,"end":219.885},{"sentences":[{"text":"No worries, man.","start":221.155,"end":222.295,"sentiment":"neutral","sentiment_score":0.2608730047941208}],"sentiment":"neutral","sentiment_score":0.2608730047941208,"channel":0,"num_words":3,"start":221.155,"end":222.295},{"sentences":[{"text":"thank you.","start":222.845,"end":223.485,"sentiment":"neutral","sentiment_score":0.3241613060235977},{"text":"Bye.","start":223.485,"end":223.985,"sentiment":"neutral","sentiment_score":0.24410077929496765}],"sentiment":"neutral","sentiment_score":0.297474463780721,"channel":1,"num_words":3,"start":222.845,"end":223.985},{"sentences":[{"text":"Thanks.","start":223.555,"end":223.95499,"sentiment":"positive","sentiment_score":0.3594278395175934},{"text":"Thanks.","start":223.95499,"end":224.275,"sentiment":"positive","sentiment_score":0.3842281103134155},{"text":"Thank you.","start":224.275,"end":224.67499,"sentiment":"positive","sentiment_score":0.39668509364128113},{"text":"Bye.","start":224.67499,"end":225.17499,"sentiment":"neutral","sentiment_score":0.265638530254364}],"sentiment":"positive","sentiment_score":0.36053293347358706,"channel":0,"num_words":5,"start":223.555,"end":225.17499},{"sentences":[{"text":"Thank you.","start":224.75894,"end":225.41893,"sentiment":"neutral","sentiment_score":0.30931592732667923},{"text":"Bye.","start":226.44394,"end":226.69394,"sentiment":"neutral","sentiment_score":0.1362750381231308},{"text":"Bye.","start":226.69394,"end":226.94394,"sentiment":"neutral","sentiment_score":-0.08719643950462341}],"sentiment":"neutral","sentiment_score":0.16692761331796646,"channel":1,"num_words":4,"start":224.75894,"end":226.94394}]},"summary":{"result":"success","short":"The customer is trying to set up a call with the agent regarding a phone system and cloud-based CRM software. The agent explains that the cost is $110 a day and the setup fee is $20 to $30. The customer is unsure about the CRM software and needs to talk to their internal team before making a decision. The agent promises to send more information and look into it later."},"intents":{"segments":[{"text":"So, actually, I sent you the meeting invite as discussed. Like, we were going to have a call. I was going to invite Harry as well so we could go over the things. Mhmm. Yeah.","start_word":55,"end_word":89,"intents":[{"intent":"Discuss meeting","confidence_score":0.0028685774}]},{"text":"I didn't get any information about the thing you're gonna send me, but you know?","start_word":97,"end_word":111,"intents":[{"intent":"Discuss details and details","confidence_score":0.000057669946}]},{"text":"I didn't get any information about the thing you're gonna send me, but you know? Yep. Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it. Okay.","start_word":97,"end_word":132,"intents":[{"intent":"Provide information","confidence_score":0.06965018}]},{"text":"I'm not sure about the CRM. But as I said, for phone system, it's going to cost you $1 a day. And I think there's a 20 to $30 setup fee.","start_word":220,"end_word":250,"intents":[{"intent":"Understand cost","confidence_score":0.025410196}]},{"text":"The setup fee is Hello? just once once.","start_word":252,"end_word":259,"intents":[{"intent":"Provide setup fee","confidence_score":0.022676745}]},{"text":"need to pay $1 a day. Oh, okay.","start_word":278,"end_word":285,"intents":[{"intent":"Express need to pay","confidence_score":0.0012674051}]},{"text":"And the CRM, you're not sure? Not sure about CRM. And the CRM can be integrated or no? You said to me no.","start_word":301,"end_word":323,"intents":[{"intent":"Discuss crm integration","confidence_score":0.015284238}]},{"text":"It will be integrated to your website. Like, you get a website lead into a CRM directly. Just website.","start_word":335,"end_word":353,"intents":[{"intent":"Offer website solution","confidence_score":0.0034768162}]},{"text":"I'm not that sure about the the CRM. I need to talk first to the internal team, and then I can help out with that. Yeah.","start_word":356,"end_word":381,"intents":[{"intent":"Verify integration with internal team","confidence_score":0.000022781569}]},{"text":"Cloud based. I don't know. Just send me that information. Let me read. Then tonight, I'll have a look after work, and then we'll go from there. Okay? Okay.","start_word":440,"end_word":468,"intents":[{"intent":"Mention cloud based messaging software","confidence_score":0.000005788373}]},{"text":"I'll send you through. Done. Thank you, brother.","start_word":473,"end_word":480,"intents":[{"intent":"Confirm communication","confidence_score":0.00076673063}]},{"text":"I appreciate your No worries, man. thank you. Bye. Thanks. Thanks. Thank you.","start_word":482,"end_word":494,"intents":[{"intent":"Express appreciation","confidence_score":0.257834}]}]},"sentiments":{"segments":[{"text":"Hello there, brother. Hello? Hello? Yes, brother. Hello? How are you? I'm Yes.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.11707153916358948},{"text":"Yes, good.","start_word":13,"end_word":14,"sentiment":"positive","sentiment_score":0.4634266793727875},{"text":"brother. Is this how are you, brother? Yeah. Yeah.","start_word":15,"end_word":23,"sentiment":"neutral","sentiment_score":0.2438672780990601},{"text":"Good. Good. Good, brother.","start_word":24,"end_word":27,"sentiment":"positive","sentiment_score":0.5125367045402527},{"text":"Sorry. I was just busy. Mhmm. Yeah. I didn't pick up your phone before. Yeah. But now I can Yep. talk. Tell me. So what's up? Yeah. So, actually, I sent you the meeting invite as discussed. Like, we were going to have a call. I was going to invite Harry as well so we could go over the things. Mhmm. Yeah. Actually, no need now for Harry. Mhmm. I didn't get any information about the thing you're gonna send me, but you know? Yep. Just send me some information to read, then then I'll ask for the meeting if I'm comfortable with it. Okay. You know what I mean? So you want me to send the information for phone system? Yeah. The phone system and the other one. You mentioned something else. The cloud. I don't know. The phone system is the cloud. Another one, I don't remember you. It mentioned something about the other one. What was it? About the CRM. Yeah. Yeah. The Microsoft CRM one something. or Dynamics Yeah. three sixty five. Yeah. Okay. Do do Alright. do you know roughly how Uh-huh. much how much will cost? I'm not sure about the CRM. But as I said, for phone system, it's going to cost you $1 a day. And I think there's a 20 to $30 setup fee. The setup fee is Hello? just once once. Can you hear me? Just once. Yeah. Once. Just once. One time, and then Yeah. Yeah. you just Yeah. need to pay $1 a day. Oh, okay. Perfect. That is, like, $30.30 yeah. 30 something dollar. Yeah. Okay. Okay. That's that's clear. And the CRM, you're not sure? Not sure about CRM. And the CRM can be integrated or no? You said to me no. Yeah? Cannot be integrated to other systems. Yeah? What I'm telling. It will be integrated to your website. Like, you get a website lead into a CRM directly. Just website. Yep. Nah. I'm not that sure about the the CRM. I need to talk first to the internal team, and then I can help out with that. Yeah. Okay. I think for the CRM, don't worry about it because still I'm at my website is not that good, and I didn't get any Mhmm. customer from us. But maybe we'll I'll think about other stuff for the website. Okay. Okay? Maybe we'll go with the message. The what do you call that one? The message software? Cloud based. I don't know. Just send me that information. Let me read. Then tonight, I'll have a look after work, and then we'll go from there. Okay? Okay. Sure, mate. No worries. I'll send you through. Done.","start_word":28,"end_word":477,"sentiment":"neutral","sentiment_score":-0.01327957538060016},{"text":"Thank you, brother.","start_word":478,"end_word":480,"sentiment":"positive","sentiment_score":0.3861769139766693},{"text":"Alright. I appreciate your No worries, man. thank you. Bye.","start_word":481,"end_word":490,"sentiment":"neutral","sentiment_score":0.28841090202331543},{"text":"Thanks. Thanks. Thank you.","start_word":491,"end_word":494,"sentiment":"positive","sentiment_score":0.37967488169670105},{"text":"Bye.","start_word":495,"end_word":495,"sentiment":"neutral","sentiment_score":0.265638530254364},{"text":"Thank you.","start_word":496,"end_word":497,"sentiment":"positive","sentiment_score":0.36251816153526306},{"text":"Bye. Bye.","start_word":498,"end_word":499,"sentiment":"neutral","sentiment_score":0.1205328106880188}],"average":{"sentiment":"neutral","sentiment_score":0.02115959040323893}}}}