{"metadata":{"transaction_key":"deprecated","request_id":"019f63eb-279f-7542-bae8-352860c3b67a","sha256":"c13a050f815dd3b29d0916d0f985e834a97f3a1969ebd59dad522e6b3b1bad1b","created":"2026-07-15T03:56:24.105Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Trying to reach is currently unavailable. Please leave a message after the tone.","confidence":1.0,"words":[{"word":"trying","start":0.56,"end":0.88,"confidence":0.49804688,"punctuated_word":"Trying","sentiment":"negative","sentiment_score":-0.7842045426368713},{"word":"to","start":0.88,"end":0.96,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8160895109176636},{"word":"reach","start":0.96,"end":1.36,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8117969036102295},{"word":"is","start":1.36,"end":1.5999999,"confidence":0.9980469,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8416047692298889},{"word":"currently","start":1.5999999,"end":2.08,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.8443882465362549},{"word":"unavailable","start":2.08,"end":2.58,"confidence":1.0,"punctuated_word":"unavailable.","sentiment":"negative","sentiment_score":-0.8527647256851196},{"word":"please","start":3.76,"end":4.08,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7146381735801697},{"word":"leave","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5922566652297974},{"word":"a","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6478172540664673},{"word":"message","start":4.48,"end":4.88,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5921724438667297},{"word":"after","start":4.88,"end":5.2,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4840221405029297},{"word":"the","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5906644463539124},{"word":"tone","start":5.3599997,"end":5.8599997,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3886138200759888}],"paragraphs":{"transcript":"\nTrying to reach is currently unavailable. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Trying to reach is currently unavailable.","start":0.56,"end":2.58,"sentiment":"negative","sentiment_score":-0.825141449769338},{"text":"Please leave a message after the tone.","start":3.76,"end":5.8599997,"sentiment":"negative","sentiment_score":-0.572883563382285}],"sentiment":"negative","sentiment_score":-0.6893102801763095,"num_words":13,"start":0.56,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Trying to reach is currently unavailable. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Trying to reach is currently unavailable.","start":0.56,"end":2.58,"sentiment":"negative","sentiment_score":-0.825141449769338},{"text":"Please leave a message after the tone.","start":3.76,"end":5.8599997,"sentiment":"negative","sentiment_score":-0.572883563382285}],"sentiment":"negative","sentiment_score":-0.6893102801763095,"channel":1,"num_words":13,"start":0.56,"end":5.8599997}]},"summary":{"result":"success","short":"Trying to reach is currently unavailable. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":6,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.7297349}]}]},"sentiments":{"segments":[{"text":"Trying to reach is currently unavailable. Please leave a message after the tone.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.7061992287635803}],"average":{"sentiment":"negative","sentiment_score":-0.7061991972081801}}}}