{"metadata":{"transaction_key":"deprecated","request_id":"019ecdfb-ecab-7be2-a3f0-3b5e9ca577b0","sha256":"5b290813fd2b402b47d5e08ac0f81355e965f9c302410e2e2c7e286c961c998f","created":"2026-06-16T01:11:40.724Z","duration":3.8879375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Michael Shaw Taylor. Please leave your name and number, and I'll get back","confidence":0.9980469,"words":[{"word":"hi","start":0.08,"end":0.24,"confidence":0.88720703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.21646924316883087},{"word":"you've","start":0.24,"end":0.48,"confidence":0.9604492,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1779857873916626},{"word":"reached","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.15810218453407288},{"word":"michael","start":0.79999995,"end":1.1999999,"confidence":0.9921875,"punctuated_word":"Michael","sentiment":"neutral","sentiment_score":0.19223439693450928},{"word":"shaw","start":1.1999999,"end":1.4399999,"confidence":0.7866211,"punctuated_word":"Shaw","sentiment":"neutral","sentiment_score":0.1982479989528656},{"word":"taylor","start":1.4399999,"end":1.8399999,"confidence":0.9824219,"punctuated_word":"Taylor.","sentiment":"neutral","sentiment_score":0.2170722782611847},{"word":"please","start":1.8399999,"end":2.08,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.0965469777584076},{"word":"leave","start":2.08,"end":2.24,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.020879670977592468},{"word":"your","start":2.24,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.04933401942253113},{"word":"name","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.09939342737197876},{"word":"and","start":2.56,"end":2.8,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05520373582839966},{"word":"number","start":2.8,"end":3.1999998,"confidence":0.88964844,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.13179108500480652},{"word":"and","start":3.1999998,"end":3.36,"confidence":0.9716797,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.17241494357585907},{"word":"i'll","start":3.36,"end":3.52,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.13502413034439087},{"word":"get","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.021587669849395752},{"word":"back","start":3.6799998,"end":3.8879375,"confidence":0.9770508,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.04096204042434693}],"paragraphs":{"transcript":"\nHi. You've reached Michael Shaw Taylor. Please leave your name and number, and I'll get back","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.21646924316883087},{"text":"You've reached Michael Shaw Taylor.","start":0.24,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.188728529214859},{"text":"Please leave your name and number, and I'll get back","start":1.8399999,"end":3.8879375,"sentiment":"neutral","sentiment_score":0.08231377005577087}],"sentiment":"neutral","sentiment_score":0.12395309936255217,"num_words":16,"start":0.08,"end":3.8879375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Michael Shaw Taylor. Please leave your name and number, and I'll get back","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.21646924316883087},{"text":"You've reached Michael Shaw Taylor.","start":0.24,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.188728529214859},{"text":"Please leave your name and number, and I'll get back","start":1.8399999,"end":3.8879375,"sentiment":"neutral","sentiment_score":0.08231377005577087}],"sentiment":"neutral","sentiment_score":0.12395309936255217,"channel":1,"num_words":16,"start":0.08,"end":3.8879375}]},"summary":{"result":"success","short":"Hi. You've reached Michael Shaw Taylor. Please leave your name and number, and I'll get back"},"intents":{"segments":[{"text":"You've reached Michael Shaw Taylor.","start_word":1,"end_word":5,"intents":[{"intent":"Call back","confidence_score":0.034697548}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Michael Shaw Taylor. Please leave your name and number, and I'll get back","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.140051931142807}],"average":{"sentiment":"neutral","sentiment_score":0.14005192466404126}}}}