{"metadata":{"transaction_key":"deprecated","request_id":"019ed387-9f2f-7dd0-b62f-cb52de0940cc","sha256":"52255f64a274a7a995cd1dee2c66936e5c3f88a26221150d16f962af1ffde1c1","created":"2026-06-17T03:02:22.493Z","duration":12.7439375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hello?","confidence":0.5050049,"words":[{"word":"hello","start":0.16,"end":0.65999997,"confidence":0.5050049,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.17163799703121185}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":-0.17163799703121185}],"sentiment":"neutral","sentiment_score":-0.17163799703121185,"num_words":1,"start":0.16,"end":0.65999997}]}}]},{"alternatives":[{"transcript":"I'm not available right now. Leave a message, and I'll come back to you.","confidence":1.0,"words":[{"word":"i'm","start":0.88,"end":1.12,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.702236533164978},{"word":"not","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7452520132064819},{"word":"available","start":1.36,"end":1.76,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7036058902740479},{"word":"right","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.759752631187439},{"word":"now","start":2.0,"end":2.5,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7326770424842834},{"word":"leave","start":2.96,"end":3.1999998,"confidence":0.9980469,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.47581732273101807},{"word":"a","start":3.1999998,"end":3.36,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.44661861658096313},{"word":"message","start":3.36,"end":3.6799998,"confidence":0.90356445,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.2961481809616089},{"word":"and","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.14468836784362793},{"word":"i'll","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.18812578916549683},{"word":"come","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.12750709056854248},{"word":"back","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.22357675433158877},{"word":"to","start":4.48,"end":4.73,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18273238837718964},{"word":"you","start":4.73,"end":5.23,"confidence":0.9941406,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.2020106017589569}],"paragraphs":{"transcript":"\nI'm not available right now. Leave a message, and I'll come back to you.","paragraphs":[{"sentences":[{"text":"I'm not available right now.","start":0.88,"end":2.5,"sentiment":"negative","sentiment_score":-0.728704822063446},{"text":"Leave a message, and I'll come back to you.","start":2.96,"end":5.23,"sentiment":"neutral","sentiment_score":-0.2541361235909992}],"sentiment":"negative","sentiment_score":-0.42362494447401594,"num_words":14,"start":0.88,"end":5.23}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: I'm not available right now. Leave a message, and I'll come back to you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":-0.17163799703121185}],"sentiment":"neutral","sentiment_score":-0.17163799703121185,"channel":0,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"I'm not available right now.","start":0.88,"end":2.5,"sentiment":"negative","sentiment_score":-0.728704822063446},{"text":"Leave a message, and I'll come back to you.","start":2.96,"end":5.23,"sentiment":"neutral","sentiment_score":-0.2541361235909992}],"sentiment":"negative","sentiment_score":-0.42362494447401594,"channel":1,"num_words":14,"start":0.88,"end":5.23}]},"summary":{"result":"success","short":"Hello? I'm not available right now. Leave a message, and I'll come back to you."},"intents":{"segments":[{"text":"Leave a message, and I'll come back to you.","start_word":6,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.6780874}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.17163799703121185},{"text":"I'm not available right now.","start_word":1,"end_word":5,"sentiment":"negative","sentiment_score":-0.7225842475891113},{"text":"Leave a message, and I'll come back to you.","start_word":6,"end_word":14,"sentiment":"neutral","sentiment_score":-0.2713979482650757}],"average":{"sentiment":"negative","sentiment_score":-0.4134800434112549}}}}