{"metadata":{"transaction_key":"deprecated","request_id":"019f20b1-1ca4-7940-a54f-01916bb4941e","sha256":"ab299893e9f520fd57048f3161badc088036925c2a2c7781ffb3242a3045116a","created":"2026-07-02T02:38:26.733Z","duration":4.5359373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Been forwarded to voice mail. The person you're trying to reach is not available.","confidence":1.0,"words":[{"word":"been","start":0.32,"end":0.48,"confidence":0.8618164,"punctuated_word":"Been","sentiment":"negative","sentiment_score":-0.8085302114486694},{"word":"forwarded","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8682575225830078},{"word":"to","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8534589409828186},{"word":"voice","start":1.04,"end":1.28,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8240034580230713},{"word":"mail","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8230137825012207},{"word":"the","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.907992660999298},{"word":"person","start":2.1599998,"end":2.56,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8826841711997986},{"word":"you're","start":2.56,"end":2.8,"confidence":0.99316406,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8979166746139526},{"word":"trying","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9215890765190125},{"word":"to","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9025886058807372},{"word":"reach","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9117028117179872},{"word":"is","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9119533896446228},{"word":"not","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9100632667541504},{"word":"available","start":3.9199998,"end":4.42,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5901033282279968}],"paragraphs":{"transcript":"\nBeen forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.32,"end":1.78,"sentiment":"negative","sentiment_score":-0.8354527831077576},{"text":"The person you're trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8707326650619507}],"sentiment":"negative","sentiment_score":-0.8581327072211674,"num_words":14,"start":0.32,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.32,"end":1.78,"sentiment":"negative","sentiment_score":-0.8354527831077576},{"text":"The person you're trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8707326650619507}],"sentiment":"negative","sentiment_score":-0.8581327072211674,"channel":1,"num_words":14,"start":0.32,"end":4.42}]},"summary":{"result":"success","short":"Been forwarded to voice mail. The person you're trying to reach is not available."},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":5,"end_word":13,"intents":[{"intent":"Notify unavailability","confidence_score":0.027455384},{"intent":"Inform message","confidence_score":0.0017999411}]}]},"sentiments":{"segments":[{"text":"Been forwarded to voice mail. The person you're trying to reach is not available.","start_word":0,"end_word":13,"sentiment":"negative","sentiment_score":-0.8732213973999023}],"average":{"sentiment":"negative","sentiment_score":-0.8732213973999023}}}}