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I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about? Before I try to connect you, could you please give me a quick description of why you're calling? Okay.\n\nOne last thing before I transfer you. Can I ask who am I speaking to? Okay. 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I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about?\n\nChannel 0: I want to speak to Naimul Khaled.\n\nChannel 1: Before I try to connect you, could you please give me a quick description of why you're calling?\n\nChannel 0: We just want to present cybersecurity ma'am.\n\nChannel 1: Okay. One last thing before I transfer you. Can I ask who am I speaking to?\n\nChannel 0: Mary from Vigilance Eye.\n\nChannel 1: Okay. Let me try to get the person you are trying to reach on the line.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.009174186736345291},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":1.1999999,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.0004142506668965022},{"text":"Before I try to connect you, can I ask what you're calling about?","start":5.44,"end":8.5,"sentiment":"neutral","sentiment_score":-0.16740066156937525}],"sentiment":"neutral","sentiment_score":-0.07451105702283053,"channel":1,"num_words":29,"start":0.88,"end":8.5},{"sentences":[{"text":"I want to speak to Naimul Khaled.","start":11.12,"end":13.299999,"sentiment":"neutral","sentiment_score":-0.12687384017876216}],"sentiment":"neutral","sentiment_score":-0.12687384017876216,"channel":0,"num_words":7,"start":11.12,"end":13.299999},{"sentences":[{"text":"Before I try to connect you, could you please give me a quick description of why you're calling?","start":17.935001,"end":22.195,"sentiment":"neutral","sentiment_score":-0.23602359079652363}],"sentiment":"neutral","sentiment_score":-0.23602359079652363,"channel":1,"num_words":18,"start":17.935001,"end":22.195},{"sentences":[{"text":"We just want to present cybersecurity ma'am.","start":22.985,"end":26.285,"sentiment":"neutral","sentiment_score":-0.23059668285506113}],"sentiment":"neutral","sentiment_score":-0.23059668285506113,"channel":0,"num_words":7,"start":22.985,"end":26.285},{"sentences":[{"text":"Okay.","start":30.03,"end":30.35,"sentiment":"neutral","sentiment_score":-0.12183310836553574},{"text":"One last thing before I transfer you.","start":30.35,"end":31.95,"sentiment":"neutral","sentiment_score":-0.22747179652963365},{"text":"Can I ask who am I speaking to?","start":31.95,"end":33.73,"sentiment":"neutral","sentiment_score":-0.27920881286263466}],"sentiment":"neutral","sentiment_score":-0.24673788668587804,"channel":1,"num_words":16,"start":30.03,"end":33.73},{"sentences":[{"text":"Mary from Vigilance Eye.","start":34.56,"end":37.86,"sentiment":"neutral","sentiment_score":-0.05726145952939987}],"sentiment":"neutral","sentiment_score":-0.05726145952939987,"channel":0,"num_words":4,"start":34.56,"end":37.86},{"sentences":[{"text":"Okay.","start":42.284996,"end":42.784996,"sentiment":"neutral","sentiment_score":-0.13851499557495117},{"text":"Let me try to get the person you are trying to reach on the line.","start":42.844997,"end":46.065,"sentiment":"neutral","sentiment_score":-0.18496761719385782}],"sentiment":"neutral","sentiment_score":-0.18206432834267616,"channel":1,"num_words":16,"start":42.284996,"end":46.065}]},"summary":{"result":"success","short":"The customer is calling for NaLive Khaled and is asked to give a brief description of why they are calling before being transferred to the person they are trying to reach. The customer then asks for the name of the person they are speaking to and is transferred to the person they are trying to reach."},"intents":{"segments":[{"text":"I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about? I want to speak to Naimul Khaled. Before I try to connect you, could you please give me a quick description of why you're calling? We just want to present cybersecurity ma'am. Okay.","start_word":1,"end_word":61,"intents":[{"intent":"Inform caller about call","confidence_score":0.00025863113}]},{"text":"Before I try to connect you, could you please give me a quick description of why you're calling? We just want to present cybersecurity ma'am. Okay.","start_word":36,"end_word":61,"intents":[{"intent":"Provide reason for call","confidence_score":0.0012335744}]},{"text":"Can I ask who am I speaking to? Mary from Vigilance Eye.","start_word":69,"end_word":80,"intents":[{"intent":"Request caller's name","confidence_score":0.04358228},{"intent":"Confirm person's identity","confidence_score":0.0016155852}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about? I want to speak to Naimul Khaled. Before I try to connect you, could you please give me a quick description of why you're calling? We just want to present cybersecurity ma'am. Okay. One last thing before I transfer you. Can I ask who am I speaking to? Mary from Vigilance Eye. Okay. Let me try to get the person you are trying to reach on the line.","start_word":0,"end_word":96,"sentiment":"neutral","sentiment_score":-0.15769250690937042}],"average":{"sentiment":"neutral","sentiment_score":-0.15769251125065362}}}}