{"metadata":{"transaction_key":"deprecated","request_id":"019eb076-d086-7602-9cc0-258d18f121db","sha256":"c0b3660b2329ad1fe08042385268c3fa4376d735a235667cd242c92c03da0e89","created":"2026-06-10T07:37:18.143Z","duration":12.455937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":13,"output_tokens":13},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":13,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. Good afternoon. Am I speaking to Ali? Hello?","confidence":0.99902344,"words":[{"word":"hi","start":2.24,"end":2.56,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.6295779943466187},{"word":"good","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.8148741126060486},{"word":"afternoon","start":2.8799999,"end":3.3799999,"confidence":1.0,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.6304917931556702},{"word":"am","start":3.4399998,"end":3.6799998,"confidence":0.99609375,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.0988914519548416},{"word":"i","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10700101405382156},{"word":"speaking","start":3.84,"end":4.16,"confidence":1.0,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.05308036133646965},{"word":"to","start":4.16,"end":4.48,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1337749809026718},{"word":"ali","start":4.48,"end":4.98,"confidence":0.78027344,"punctuated_word":"Ali?","sentiment":"neutral","sentiment_score":0.12139111757278442},{"word":"hello","start":7.2799997,"end":7.7799997,"confidence":0.99902344,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.002624097745865583}],"paragraphs":{"transcript":"\nHi. Good afternoon. Am I speaking to Ali? Hello?","paragraphs":[{"sentences":[{"text":"Hi.","start":2.24,"end":2.56,"sentiment":"positive","sentiment_score":0.6295779943466187},{"text":"Good afternoon.","start":2.56,"end":3.3799999,"sentiment":"positive","sentiment_score":0.7226829528808594},{"text":"Am I speaking to Ali?","start":3.4399998,"end":4.98,"sentiment":"neutral","sentiment_score":0.10282778516411781},{"text":"Hello?","start":7.2799997,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.002624097745865583}],"sentiment":"neutral","sentiment_score":0.28796743596386576,"num_words":9,"start":2.24,"end":7.7799997}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Good afternoon. Am I speaking to Ali? Hello?","paragraphs":[{"sentences":[{"text":"Hi.","start":2.24,"end":2.56,"sentiment":"positive","sentiment_score":0.6295779943466187},{"text":"Good afternoon.","start":2.56,"end":3.3799999,"sentiment":"positive","sentiment_score":0.7226829528808594},{"text":"Am I speaking to Ali?","start":3.4399998,"end":4.98,"sentiment":"neutral","sentiment_score":0.10282778516411781},{"text":"Hello?","start":7.2799997,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.002624097745865583}],"sentiment":"neutral","sentiment_score":0.28796743596386576,"channel":0,"num_words":9,"start":2.24,"end":7.7799997}]},"summary":{"result":"success","short":"Hi. Good afternoon. Am I speaking to Ali? Hello?"},"intents":{"segments":[{"text":"Hello?","start_word":8,"end_word":8,"intents":[{"intent":"Verify identity","confidence_score":0.22935331}]}]},"sentiments":{"segments":[{"text":"Hi. Good afternoon.","start_word":0,"end_word":2,"sentiment":"positive","sentiment_score":0.6670027375221252},{"text":"Am I speaking to Ali? Hello?","start_word":3,"end_word":8,"sentiment":"neutral","sentiment_score":0.08122673630714417}],"average":{"sentiment":"neutral","sentiment_score":0.30652519372793346}}}}